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#3 [02:03] * Jeff [webchat@CPE-120-29-50-223.dsl.OntheNet.net] has joined #minecrafthelp
#4 [02:03] <Jeff> Can’t get on Multi player mode.
#5 [02:04] <Jeff> im an old white man from the suburbs
#6 [02:04] <Jeff> I got to ‘privacy’ and get 404 error !
#7 [02:10] <Jeff> Beuller ?
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#13 [04:01] <HIJA> Hi
#14 [04:01] <HIJA> Hi
#15 [04:01] <HIJA> I cant download the new minecraft 1.12.2
#16 [04:02] <HIJA> it keeps coming up with an error
#17 [04:02] <HIJA> And says Failed to download file. af_za.lang
#18 [04:02] <HIJA> does anybody know how to fix it ?
#19 [04:03] <HIJA> hello ?
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#21 [04:28] * GGEZ [webchat@175.140.110.217] has joined #minecrafthelp
#22 [04:31] <GGEZ> I cant join hypixel help,it say io.netty.channel.AbstractChannel$AnnotatedSocketException: Permission denied: no futher information QAQ
#23 [04:36] * Eivind [webchat@85.81-166-203.customer.lyse.net] has joined #minecrafthelp
#24 [04:38] <Eivind> Hi! i am having issues with launching my game. it wont let me start the game. i have been trying on and off for about a month now to get in to play, but none of the fixes i have found online will work for me. is my game just broken, and i cant play mincraft anymore? am i just forced to quit playing?
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#27 [05:09] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has joined #minecrafthelp
#28 [05:09] <trick> hello i am getting a fatal error every time i try to create/join a world
#29 [05:17] * Andro [webchat@46.184.88.177] has joined #minecrafthelp
#30 [05:18] * CireWatergren [webchat@p5B301E59.dip0.t-ipconnect.de] has joined #minecrafthelp
#31 [05:19] <CireWatergren> I can not Change my email for my minecraft acc. and have no Access to the email anymore. Idk what to do
#32 [05:20] <trick> do you have the transaction id
#33 [05:20] <CireWatergren> nop because i get the account from an friend with the Password and email and want to Change it
#34 [05:23] <trick> can you ask him for it?
#35 [05:24] <trick> because if you can get the transaction id then you can say you own it they they should change it for you
#36 [05:24] <CireWatergren> I can try it, but I think he will not answer in the next hours Cause he's at school
#37 [05:25] <trick> i'll probably be waiting here for hours because no one is on
#38 [05:26] <CireWatergren> haha okey
#39 [05:28] <Andro> Minecraft Launcher Wont Start it appears in taskbar opened but nothing appears on screen
#40 [05:29] * XquickdropX [webchat@host-41.44.19.123.tedata.net] has joined #minecrafthelp
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#42 [05:31] * XquickdropX [webchat@host-41.44.19.123.tedata.net] has joined #minecrafthelp
#43 [05:31] <trick> graphic glitch?
#44 [05:31] * XquickdropX [webchat@host-41.44.19.123.tedata.net] has quit. (Client Quit)
#45 [05:33] <Andro> i dont know but when i open the launcher nothing appears at all
#46 [05:33] * XquickdropX [webchat@host-41.44.19.123.tedata.net] has joined #minecrafthelp
#47 [05:34] <trick> hmm i donno
#48 [05:35] <Andro> http://i63.tinypic.com/2ppy6hf_th.jpg
#49 [05:36] <trick> i have had that for one game before but i had to wait for a windows update to fix it so i cant help you there
#50 [05:36] <Andro> ok thank you for your time
#51 [05:37] <trick> someone else might know
#52 [05:39] <GGEZ> I cant join hypixel help me,it say io.netty.channel.AbstractChannel$AnnotatedSocketException: Permission denied: no futher information QAQ
#53 [05:44] <trick> i am getting a fatal error every time i try to create/join a world
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#58 [06:06] * XquickdropX [webchat@host-41.44.19.123.tedata.net] has quit. (Client Quit)
#59 [06:24] <GGEZ> I cant join hypixel help,it say io.netty.channel.AbstractChannel$AnnotatedSocketException: Permission denied: no futher information QAQ
#60 [06:28] * volth0104 [webchat@187.61.117.130] has joined #minecrafthelp
#61 [06:28] <GGEZ> I cant join hypixel help,it say io.netty.channel.AbstractChannel$AnnotatedSocketException: Permission denied: no futher information QAQ
#62 [06:28] <volth0104> my minecraft windows 10 edition has stopped receiving the updates as I do to continue to receive them
#63 [06:29] <volth0104> ?
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#69 [07:55] <Andro> Minecraft Launcher Wont Start it appears in taskbar opened but nothing appears on screen
#70 [07:55] <Andro> http://i64.tinypic.com/ae8yg9_th.jpg
#71 [08:03] <Andrio> Andro, right click the window preview, select Move, then press an arrow key.
#72 [08:30] * Erichka [webchat@82-208-100-172.pg-nat-pool3.mts-nn.ru] has joined #minecrafthelp
#73 [08:31] <Erichka> Hello,i cant doanload minecraft from launcher,what to do?
#74 [08:35] * Erichka [webchat@82-208-100-172.pg-nat-pool3.mts-nn.ru] has quit. (Client Quit)
#75 [08:48] * Odysseius [~Odysseius@109.246.20.26] has joined #minecrafthelp
#76 [08:53] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#77 [08:54] <MrGnar77> Can someone help when I launch mc that tell me can't launch java :
#78 [08:54] <Odysseius> MrGnar77, what is the exact error message?
#79 [08:54] <MrGnar77> .... tobig for I launch
#80 [08:54] <MrGnar77> Détails de l'erreur : L�op�ration demand�e n�cessite une �l�vation
#81 [08:54] <MrGnar77> Nom du fichier sur le disque : javaw.exe
#82 [08:55] <MrGnar77> Chemin d'accès : C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#83 [08:55] <MrGnar77> Existe : file
#84 [08:55] <MrGnar77> is that the message
#85 [08:56] <Odysseius> MrGnar77, Please follow the instructions on this page: https://bugs.mojang.com/browse/MCL-5546
#86 [08:56] <MrGnar77> ok thanx :)
#87 [09:00] * Asgore_ [webchat@31-211-207-2.customers.ownit.se] has joined #minecrafthelp
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#89 [09:09] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#90 [09:10] <MrGnar77> someone can help me ?
#91 [09:10] <Odysseius> MrGnar77, Does the issue still occur?
#92 [09:10] <MrGnar77> yes
#93 [09:10] <MrGnar77> but I mean geforce
#94 [09:10] <MrGnar77> make the bug
#95 [09:10] <Odysseius> MrGnar77, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#96 [09:11] <MrGnar77> sry but idk what dxdiag
#97 [09:12] <Odysseius> ??> MrGnar77 win/dxdiag
#98 [09:12] <Absol> MrGnar77: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#99 [09:13] <MrGnar77> how I send you ?
#100 [09:13] <Odysseius> MrGnar77, Please send the link (URL) to your DxDiag
#101 [09:14] <MrGnar77> ..... how
#102 [09:14] <MrGnar77> I don't have url
#103 [09:15] <MrGnar77> ho I see
#104 [09:15] <Odysseius> MrGnar77, Follow the instructions on the page Absol linked you please
#105 [09:15] <MrGnar77> https://paste.ubuntu.com/p/r8qwPw4ghh/
#106 [09:15] <MrGnar77> sry
#107 [09:16] <MrGnar77> I don't saw the 5 >.<
#108 [09:17] <Odysseius> MrGnar77, Download and Install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/133732/en-uk
#109 [09:21] <MrGnar77> I can't dl
#110 [09:21] <MrGnar77> my computer undl by sécurity
#111 [09:21] <MrGnar77> security * the drive
#112 [09:22] <Odysseius> MrGnar77, What Security program are you using?
#113 [09:22] <MrGnar77> .... idk
#114 [09:23] <MrGnar77> was my father did all and me I jsut only play on my computer :/
#115 [09:23] <Odysseius> MrGnar77, You need to have administrator rights to install the driver.
#116 [09:24] <Odysseius> MrGnar77, Please ask the system administrator to install the driver for you.
#117 [09:24] <MrGnar77> I'm administrator :(
#118 [09:25] <Odysseius> MrGnar77, What does it say when you try to install the driver?
#119 [09:27] <MrGnar77> ok wtf now my computer let the driver to be dl Oo
#120 [09:30] <MrGnar77> 7-Zip: Data error
#121 [09:30] <Odysseius> MrGnar77, Just execute the file, it's an .exe file.
#122 [09:31] <Andro> Andrio it is still the same nothing
#123 [09:32] <Andrio> Andro, can you move the window onto the screen?
#124 [09:32] <Andro> Andrio i extended it and now its ok
#125 [09:32] <Andro> thank you
#126 [09:32] <Andrio> ok
#127 [09:33] * Andro [webchat@46.184.88.177] has quit. (Quit: webchat.esper.net)
#128 [09:33] <MrGnar77> where is the file ? :c
#129 [09:33] <MrGnar77> I don't ind .exe file.
#130 [09:34] <Odysseius> MrGnar77, It's the file you downloaded from the link I gave you
#131 [09:35] <MrGnar77> but if it's this I already execute it xD that the only way I can get the driver
#132 [09:36] <MrGnar77> why can you tell me to execute that work really you're a god ?
#133 [09:36] <Odysseius> MrGnar77, Did you follow the instructions after you executed the file?
#134 [09:36] <MrGnar77> the driver is installing
#135 [09:37] <MrGnar77> he is intall
#136 [09:38] <MrGnar77> ho wait in the programme of installing '-'
#137 [09:41] <MrGnar77> what should I do when it's finish ?
#138 [09:41] <Odysseius> MrGnar77, Restart your PC, then check if the error has been resolved.
#139 [10:09] * thelounge7 [webchat@41.103.166.156] has joined #minecrafthelp
#140 [10:10] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#141 [10:10] <MrGnar77> the problem is not solve
#142 [10:11] <Odysseius> ??> MrGnar77 tools/hjt
#143 [10:11] <Absol> MrGnar77: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#144 [10:11] <Absol> MrGnar77: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#145 [10:12] <MrGnar77> but last launcher work well on my computer the new make me bug
#146 [10:12] <MrGnar77> I just should use the last no ?
#147 [10:13] <Odysseius> MrGnar77, Please follow the instructions Absol just gave you.
#148 [10:16] <MrGnar77> https://paste.ubuntu.com/p/7vYtjy9CnD/
#149 [10:18] <Odysseius> ??> MrGnar77 av/adwcleaner
#150 [10:18] <Absol> MrGnar77: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#151 [10:18] <Absol> MrGnar77: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#152 [10:18] <MrGnar77> but I have cc cleaner
#153 [10:18] <MrGnar77> is fine too ?
#154 [10:19] <Odysseius> MrGnar77, No, please use the program provided by Absol. CCleaner does not remove malicious software.
#155 [10:20] * MrGnar77 [webchat@185.238.4.130] has quit. (Quit: webchat.esper.net)
#156 [10:24] * Hello [webchat@124.106.140.86] has joined #minecrafthelp
#157 [10:24] <Hello> Hello
#158 [10:27] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#159 [10:27] <MrGnar77> yeah now ?
#160 [10:27] <Odysseius> MrGnar77, Has the issue been resolved?
#161 [10:27] <MrGnar77> nop
#162 [10:28] <Odysseius> ??> MrGnar77 av/malwarebytes
#163 [10:28] <Absol> MrGnar77: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#164 [10:28] <Absol> MrGnar77: Download it here: http://www.malwarebytes.org/
#165 [10:29] <MrGnar77> wait I need to pay
#166 [10:29] <Odysseius> no, there is a free version
#167 [10:31] <MrGnar77> now ?
#168 [10:31] * CatsWithB00ts [webchat@104-243-210-213.static.sagonet.net] has joined #minecrafthelp
#169 [10:32] <CatsWithB00ts> hey, when i open up the launcher and try to log in it just says "could not connect to server"
#170 [10:32] <CatsWithB00ts> what should i do?
#171 [10:32] <Odysseius> CatsWithB00ts, What is the full error message?
#172 [10:32] <CatsWithB00ts> Could not connect to server.
#173 [10:32] <Odysseius> CatsWithB00ts, Where exactly does it say that?
#174 [10:33] <MrGnar77> so what should I do odysseius
#175 [10:33] <CatsWithB00ts> under the green login button
#176 [10:33] <Odysseius> MrGnar77, Use the program to scan your PC.
#177 [10:33] <Odysseius> CatsWithB00ts, Restart your Router and your PC, then try again.
#178 [10:34] <CatsWithB00ts> ok, ty
#179 [10:34] * CatsWithB00ts [webchat@104-243-210-213.static.sagonet.net] has quit. (Client Quit)
#180 [10:41] <MrGnar77> wait odysseius your not an helper
#181 [10:41] <MrGnar77> you don't have a senior or a @ '-'
#182 [10:41] <Odysseius> MrGnar77, I have been inactive for a while, that's why I don't have a rank right now
#183 [10:41] <MrGnar77> ho ok :)
#184 [10:42] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#185 [10:43] <MrGnar77> that finish
#186 [10:43] <MrGnar77> what should I do
#187 [10:44] <Odysseius> MrGnar77, Restart your PC, then try to run the game again.
#188 [10:46] * CatsWithB00ts [webchat@77.40.234.166] has joined #minecrafthelp
#189 [10:46] <CatsWithB00ts> hey, my sound doesnt work
#190 [10:47] <CatsWithB00ts> minecraft wont show up in the volume mixer menu
#191 [10:47] <Odysseius> CatsWithB00ts, Press F3+T while in-game
#192 [10:47] <CatsWithB00ts> tyty
#193 [10:47] * CatsWithB00ts [webchat@77.40.234.166] has quit. (Client Quit)
#194 [10:49] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#195 [10:50] <MrGnar77> hi again is not solve
#196 [10:50] <MrGnar77> the new launcher make me bug :/
#197 [10:50] <Odysseius> Please copy the whole error message you receive onto the pasting website.
#198 [10:50] <Odysseius> ??> MrGnar77 paste
#199 [10:50] <Absol> MrGnar77: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#200 [10:51] <MrGnar77> https://paste.ubuntu.com/p/fbkfrh55cs/
#201 [10:51] <Odysseius> ??> MrGnar77 win/reinst
#202 [10:51] <Absol> MrGnar77: You may need to reinstall the locally installed files that Minecraft puts into place.
#203 [10:51] <Absol> MrGnar77: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#204 [10:53] <MrGnar77> saves directory what is it ?
#205 [10:53] <MrGnar77> the .minecraft ?
#206 [10:53] <Odysseius> A directory in your .minecraft folder. If it's not there, you don't have to worry about it.
#207 [10:53] <MrGnar77> hook
#208 [10:54] <MrGnar77> same eroror
#209 [10:55] <MrGnar77> or I should delete .minncraft too ?
#210 [10:55] <Odysseius> MrGnar77, Yes.
#211 [10:59] <MrGnar77> same error
#212 [11:00] <Odysseius> MrGnar77, Use this to uninstall Minecraft, then restart your PC and install it again using the same program: https://launcher.mojang.com/download/MinecraftInstaller.msi
#213 [11:00] * Padawan [sid55177@192.184.10.9] has quit. ()
#214 [11:01] <MrGnar77> man I have a nativelog
#215 [11:01] * Padawan [sid55177@id-55177.brockwell.irccloud.com] has joined #minecrafthelp
#216 [11:01] <MrGnar77> of mc
#217 [11:01] <MrGnar77> you want ?
#218 [11:01] <Odysseius> MrGnar77, Sure.
#219 [11:01] <MrGnar77> https://paste.ubuntu.com/p/WnskMbtgGB/
#220 [11:02] <MrGnar77> I undl mc ok !
#221 [11:02] <Odysseius> MrGnar77, Yes.
#222 [11:03] <MrGnar77> how I intall now ?
#223 [11:04] <Odysseius> MrGnar77, Use the same file again, after you restarted your PC.
#224 [11:07] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#225 [11:08] <MrGnar77> so
#226 [11:08] <MrGnar77> the issu
#227 [11:09] <MrGnar77> pls
#228 [11:09] <Odysseius> MrGnar77, Try to launch the game as an administrator.
#229 [11:10] <MrGnar77> nha
#230 [11:10] <MrGnar77> I don't have dl
#231 [11:10] <MrGnar77> the game
#232 [11:10] <MrGnar77> >.<
#233 [11:10] <Odysseius> MrGnar77, https://launcher.mojang.com/download/MinecraftInstaller.msi
#234 [11:13] * whovian_brony08 [webchat@174-18-43-187.tcso.qwest.net] has joined #minecrafthelp
#235 [11:13] <whovian_brony08> My game crashes the moment I try to play a world. I've updated my drivers and updated my java.
#236 [11:13] <Odysseius> whovian_brony08, Does it provide any kind of crash message>
#237 [11:14] <MrGnar77> the same
#238 [11:14] <MrGnar77> error
#239 [11:14] <whovian_brony08> yes
#240 [11:16] <Odysseius> MrGnar77, Go to "C:/Program Files (x86)/" and delete the "Minecraft" folder.
#241 [11:17] <Odysseius> MrGnar77, Then, run the MinecraftInstaller.msi file again and press "Repair".
#242 [11:17] * whovian_brony08 [webchat@174-18-43-187.tcso.qwest.net] has quit. (Client Quit)
#243 [11:19] <MrGnar77> same
#244 [11:19] <MrGnar77> error
#245 [11:21] <Odysseius> MrGnar77, Can you please provide a screenshot of the Window where the error message can be seen?
#246 [11:21] <Odysseius> MrGnar77, https://www.take-a-screenshot.org/windows.html
#247 [11:21] <Odysseius> MrGnar77, Please upload the screenshot to imgur, and provide the link:
#248 [11:21] <Odysseius> ??> imgur]
#249 [11:21] <Odysseius> MrGnar77, MrGnar77 Please upload the screenshot to imgur, and provide the link:
#250 [11:22] <Odysseius> derp
#251 [11:22] <Odysseius> ??> MrGnar77 imgur
#252 [11:22] <Absol> MrGnar77: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#253 [11:22] <MrGnar77> .......... I send you the error message
#254 [11:22] <MrGnar77> I sent *
#255 [11:22] <MrGnar77> I don't understand in window
#256 [11:23] <MrGnar77> I sent you all the message can't do anymore
#257 [11:23] <Odysseius> MrGnar77, Yes, please provide a screenshot
#258 [11:23] <MrGnar77> but in the paste bin I sent you :c
#259 [11:24] <Odysseius> MrGnar77, When exactly does this error occur?
#260 [11:24] <MrGnar77> https://imgur.com/a/1aa7ww7
#261 [11:25] <Odysseius> MrGnar77, Could you please change the language of the launcher to English, then copy the error message?
#262 [11:26] <MrGnar77> ........
#263 [11:26] <MrGnar77> wait is not in English :(
#264 [11:27] <Odysseius> MrGnar77, No, it's French, which makes it difficult to find a solution for.
#265 [11:27] <MrGnar77> https://imgur.com/a/6bO8DIv
#266 [11:27] <MrGnar77> sry in normaly I play in English
#267 [11:29] * whovian_brony08 [webchat@174-18-43-187.tcso.qwest.net] has joined #minecrafthelp
#268 [11:29] <whovian_brony08> sorry my internet crashed
#269 [11:30] <whovian_brony08> I came here for an issue about my game crashing the moment i try to play a world
#270 [11:30] <whovian_brony08> and i've updated my drivers and my java, and there is a crash message when it happens
#271 [11:31] <Odysseius> MrGnar77, Go to "Launch options", enable "Advanced settings", click on the first option in the list below, enable "java executable", and change the bath to your local Java installation instead of the one that comes with Minecraft.
#272 [11:31] <Odysseius> whovian_brony08, What crash message
#273 [11:31] <whovian_brony08> It seems your game has crashed sorry for the inconvienance
#274 [11:32] <Odysseius> ??> whovian_brony08 launcher/log
#275 [11:32] <Absol> whovian_brony08: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#276 [11:32] <whovian_brony08> k
#277 [11:33] <MrGnar77> i don't understand obysseius
#278 [11:33] <MrGnar77> I click on java executable
#279 [11:33] <Odysseius> MrGnar77, Install this version of Java:
#280 [11:33] <Odysseius> ??> MrGnar77 win/java
#281 [11:34] <Odysseius> ??> MrGnar77 java/1.8
#282 [11:34] <Absol> MrGnar77: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#283 [11:34] <Odysseius> MrGnar77, Download the one for Windows x64, the .exe version, and install it.
#284 [11:35] <Odysseius> MrGnar77, (the 8u172 one)
#285 [11:35] <Odysseius> MrGnar77, After you did that, go back to the launcher, and change the Java executable text to "C:\Program Files\Java\jre1.8.0_172\bin\javaw.exe"
#286 [11:36] <whovian_brony08> okay
#287 [11:36] <whovian_brony08> https://paste.ubuntu.com/p/9pSGvHPFmh/
#288 [11:37] <Odysseius> whovian_brony08, Is that after the game crashed?
#289 [11:37] <whovian_brony08> yep
#290 [11:38] <whovian_brony08> i can play only 2 seconds, the tool bar is glitchy/spazzy and the moment i move my mouse or character it crashes
#291 [11:39] <Odysseius> ??> whovian_brony08 launcher/crash-log
#292 [11:39] <Absol> whovian_brony08: We need to see your crash log, which is created after a crash.
#293 [11:39] <Absol> whovian_brony08: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#294 [11:41] <whovian_brony08> https://paste.ubuntu.com/p/c2mMBpX9dG/
#295 [11:41] <Odysseius> ??> whovian_brony08 win/dxdiag
#296 [11:41] <Absol> whovian_brony08: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#297 [11:44] <whovian_brony08> https://paste.ubuntu.com/p/Rk6prdZjzV/
#298 [11:45] <Odysseius> whovian_brony08, Please use HP support, and ask them for up-to-date drivers for your Laptop: https://support.hp.com/
#299 [11:46] <whovian_brony08> k
#300 [11:48] <whovian_brony08> it says
#301 [11:48] <whovian_brony08> We were unable to retrieve the list of drivers for your product.
#302 [11:48] <whovian_brony08> wait nvm i refreshed
#303 [11:49] <whovian_brony08> okay so i just download all the updated stuff right?
#304 [11:52] * WarbladEGiB [webchat@c-73-94-149-124.hsd1.mn.comcast.net] has joined #minecrafthelp
#305 [11:52] <WarbladEGiB> Hello
#306 [11:53] <MrGnar77> I don't find java 1.8
#307 [11:53] <WarbladEGiB> So my minecraft runs like crap on my gaming PC, all drivers are up to date, I have the latest java 64x. There are huge lag spikes and minecraft crashes cause it runs out of memory
#308 [11:53] <WarbladEGiB> I try to allocate more Ram and it doesnt change in game
#309 [11:56] * whovian_brony08 [webchat@174-18-43-187.tcso.qwest.net] has quit. (Quit: webchat.esper.net)
#310 [11:56] <WarbladEGiB> Is there anyone that can possibly help i have tried everything
#311 [12:03] <MrGnar77> THe same error
#312 [12:03] <MrGnar77> Odysseius
#313 [12:04] <payonel> WarbladEGiB: you're playing vanilla mc?
#314 [12:04] <payonel> welp
#315 [12:04] * payonel returns to the shadows
#315 [12:05] <MrGnar77> mb that work
#316 [12:05] <MrGnar77> :)
#317 [12:05] <MrGnar77> after 4 hours that work '-'
#318 [12:05] <MrGnar77> I'm done really
#319 [12:07] <MrGnar77> thx bye
#320 [12:07] * MrGnar77 [webchat@185.238.4.130] has quit. (Quit: webchat.esper.net)
#321 [12:10] * whovian_brony08 [webchat@174-18-43-187.tcso.qwest.net] has joined #minecrafthelp
#322 [12:10] <whovian_brony08> I updated what I could but its still crashing
#323 [12:14] <whovian_brony08> https://paste.ubuntu.com/p/t4RfzMNXMg/
#324 [12:15] <whovian_brony08> thats the log
#325 [12:16] <whovian_brony08> it didn't have a crash report this time but i still got the message
#326 [12:19] <whovian_brony08> i did it again and got a repot
#327 [12:19] <whovian_brony08> https://paste.ubuntu.com/p/tv8HtHhK9Y/
#328 [12:22] <whovian_brony08> do i need to uninstall and re install?
#329 [12:25] <whovian_brony08> i don't have any worlds saved so i don't mind trying
#330 [12:37] <whovian_brony08> hello?
#331 [12:42] <whovian_brony08> Now i had a screen say Java Binary stoped working
#332 [12:52] <whovian_brony08> un installing and re installing did nothing
#333 [12:58] <Odysseius> whovian_brony08, Have you contacted HP support?
#334 [12:59] <Odysseius> whovian_brony08, You need to update your drivers. If the drivers provided by HP do not work, you will have to contact them since it's an issue on their side.
#335 [12:59] <whovian_brony08> yeah Ive updated them and still have issues, I'll contact them
#336 [13:09] * Rekkser [webchat@212-242-196-88.dyn.estpak.ee] has joined #minecrafthelp
#337 [13:11] <Rekkser> why i cant play latest snapshot, it says Erreo: Unable to save download. 18w16a.jar
#338 [13:11] <Odysseius> Rekkser, Please follow the instructions on this page: https://bugs.mojang.com/browse/MCL-5546
#339 [13:12] * TomG89 [webchat@cpc137126-new26-2-0-cust371.5-1.cable.virginm.net] has joined #minecrafthelp
#340 [13:14] <Rekkser> thanks
#341 [13:14] <Rekkser> it worked
#342 [13:14] <Odysseius> Rekkser, You're welcome, have a nice day.
#343 [13:16] <TomG89> Hi guys - I'm having a problem logging into minecraft - it's a repeat issue that's happened three days in a row - I load minecraft launcher and usually my login details are saved but they aren't any more, and when I try to log in I get a 'Login Failed. Invalid username or password' error. I have changed my password each time this has happened but i
#344 [13:16] <TomG89> t is only a short-term fix and I can only log in for that evening and only if I keep minecraft running. When I shut the app down the problem happens again.
#345 [13:17] <Odysseius> TomG89, Please contact Mojang with your transaction ID.
#346 [13:17] <Odysseius> ??> TomG89 account/send-email
#347 [13:17] <Absol> TomG89: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#348 [13:17] <Absol> TomG89: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#349 [13:17] <TomG89> where do I find my transaction ID?
#350 [13:19] <Odysseius> ??> TomG89 account/trans-id
#351 [13:19] <Absol> TomG89: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#352 [13:19] <TomG89> thanks!
#353 [13:19] <Odysseius> TomG89, You're welcome, have a nice day.
#354 [13:19] <Odysseius> TomG89, You're welcome, have a nice day.
#355 [13:19] * TomG89 [webchat@cpc137126-new26-2-0-cust371.5-1.cable.virginm.net] has left #minecrafthelp
#356 [13:28] * Jan [webchat@37.228.236.211] has joined #minecrafthelp
#357 [13:28] <Jan> Hello
#358 [13:28] <Odysseius> Jan, Hello
#359 [13:28] <Jan> https://paste.ubuntu.com/p/hMpfvhMTHG/
#360 [13:28] <Jan> THere is a link with my minecraft craash*
#361 [13:29] <Odysseius> Jan, Download and install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/133696/en-uk
#362 [13:30] <Jan> Will that help me ?
#363 [13:30] <Odysseius> Jan, It should, yes.
#364 [13:38] <whovian_brony08> okay weird, i made a case for trying to contact them but they didn't link a number to call... they just emailed me about my case.
#365 [13:39] <whovian_brony08> email doesn't have a number either, if i click "contact us" it wants me to do the same process again...
#366 [13:40] <whovian_brony08> Feels like im going in circles for one number
#367 [13:52] * Gekkeger [webchat@ip56526236.speed.planet.nl] has joined #minecrafthelp
#368 [13:52] <Gekkeger> ik krijg een fout melding als ik minecraft wil spelen
#369 [13:53] <Odysseius> whovian_brony08, there might be another way
#370 [13:53] <Odysseius> whovian_brony08, In your "C:\Program Files (x86)\Minecraft" folder, delete your "runtime" folder.
#371 [13:53] <Odysseius> ??> Gekkeger lang/nl
#372 [13:53] <Absol> Gekkeger: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#373 [13:53] <Gekkeger> ok
#374 [13:54] <whovian_brony08> alright
#375 [13:57] <Gekkeger> Minecraft not launching
#376 [13:57] <Odysseius> Gekkeger, What does it say when you try?
#377 [13:59] <Gekkeger> Can not save the download. 1.8.3.jar
#378 [13:59] <whovian_brony08> no it still crashed upon the world generating.
#379 [13:59] <whovian_brony08> thanks anyway
#380 [13:59] <Odysseius> Gekkeger, Please follow the instructions on this page: https://bugs.mojang.com/browse/MCL-5546
#381 [13:59] <whovian_brony08> I also got a hold of HP and have been on hold for 8 minutes
#382 [14:07] <Gekkeger> thanks
#383 [14:14] * Maxsiminus [webchat@apn-95-40-197-238.dynamic.gprs.plus.pl] has joined #minecrafthelp
#384 [14:14] <Maxsiminus> hello
#385 [14:14] <Odysseius> Maxsiminus, Hello
#386 [14:14] <Maxsiminus> I have a problem. I open to Minecraft Launcher and click a button "Play the game".
#387 [14:14] <Maxsiminus> Then a message is displayed "Game crash. An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience
#388 [14:15] <Maxsiminus> Why?
#389 [14:15] * Emma [webchat@cpc121928-bolt17-2-0-cust172.10-3.cable.virginm.net] has joined #minecrafthelp
#390 [14:15] <Maxsiminus> I have a problem. I open to Minecraft Launcher and click a button "Play the game".
#391 [14:15] <Maxsiminus> Then a message is displayed "Game crash. An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience
#392 [14:16] <Maxsiminus> why?
#393 [14:16] <Odysseius> ??> Maxsiminus launcher/log
#394 [14:16] <Emma> Hi my daughter doesn't know her username and her iPad died she wants it on her new tab but I don't know her username and it was set up in 2012 so it's user name only what do I do?
#395 [14:16] <Absol> Maxsiminus: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#396 [14:17] <Odysseius> Emma, I'm sorry, but we cannot offer support for the pocket edition in this chatroom right now. I recommend the Minecraft Forums as an alternative place: http://www.minecraftforum.net/forums/support
#397 [14:18] <Maxsiminus> Waiting to log output
#398 [14:19] <Maxsiminus> nothing is showing
#399 [14:19] <Odysseius> Maxsiminus, Please copy the log after the game has crashed.
#400 [14:21] <Maxsiminus> Nothing is displayed in the log after a failure
#401 [14:21] <Odysseius> Maxsiminus, What is the exact error message you receive?
#402 [14:22] <Maxsiminus> Game crash. An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience
#403 [14:22] <Odysseius> Maxsiminus, Anything else? There may be more information if you click "Details".
#404 [14:22] * Emma [webchat@cpc121928-bolt17-2-0-cust172.10-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#405 [14:23] <Maxsiminus> there is no "details" button
#406 [14:23] <Odysseius> ??> Maxsiminus launcher/crash-log
#407 [14:23] <Absol> Maxsiminus: We need to see your crash log, which is created after a crash.
#408 [14:23] <Absol> Maxsiminus: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#409 [14:28] * Jan [webchat@37.228.236.211] has joined #minecrafthelp
#410 [14:28] <Jan> Hello
#411 [14:28] <Odysseius> Jan, Hello
#412 [14:28] <Jan> I need help with my minecraft
#413 [14:28] <Jan> after i install new update in geforce experience it crash come up
#414 [14:29] <Odysseius> Jan, The same crash?
#415 [14:29] <Jan> Yes
#416 [14:30] <Odysseius> Jan, Could you please provide a new DxDiag?
#417 [14:30] <Jan> What i have to do then.
#418 [14:31] <Odysseius> ??> Jan win/dxdiag
#419 [14:31] <Absol> Jan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#420 [14:31] <Maxsiminus> https://paste.ubuntu.com/p/DcP4pKQMRn/
#421 [14:32] <Jan> https://paste.ubuntu.com/p/8Ws3RWNnnR/
#422 [14:32] <Odysseius> ??> Maxsiminus win/reinst
#423 [14:32] <Absol> Maxsiminus: You may need to reinstall the locally installed files that Minecraft puts into place.
#424 [14:32] <Absol> Maxsiminus: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#425 [14:33] <Jan> Ohhh okey :0
#426 [14:33] <Odysseius> Jan, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#427 [14:33] <Odysseius> Jan, Use the installer I gave you earlier, but this time, don't do an express install, but instead do a custom installation, and select "Clean Install"
#428 [14:34] <Jan> I did
#429 [14:34] <Jan> I did it two times
#430 [14:34] <Jan> Im deleting .minecraft now
#431 [14:35] <Odysseius> Jan, Do other games work on your system?
#432 [14:35] <Jan> I will check
#433 [14:37] <Jan> No, when i try to play in fortnite the message is DX11 feature level 10.0 is required to run the engine
#434 [14:39] <Maxsiminus> it did not do anything
#435 [14:40] <Jan> So i'll have to install gfrc experice again /
#436 [14:40] <Odysseius> Jan, There seems to be an issue with your graphics card, make sure it's properly socketed
#437 [14:40] <Odysseius> Jan, Other than that, if the issue persists, you may need either professional help, or you can try to RMA the card to the manufacturer.
#438 [14:41] <whovian_brony08> the company basicaly told me my laptop is outdated and cannot handle the newer graphics.
#439 [14:41] <Odysseius> ??> Maxsiminus av/malwarebytes
#440 [14:41] <Absol> Maxsiminus: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#441 [14:41] <Absol> Maxsiminus: Download it here: http://www.malwarebytes.org/
#442 [14:42] <Odysseius> whovian_brony08, You could try to use a newer version of Java.
#443 [14:42] <Odysseius> whovian_brony08, Go to "Launch options", enable "Advanced settings", click on the first option in the list below, enable "java executable", and change the bath to your local Java installation instead of the one that comes with Minecraft.
#444 [14:46] <whovian_brony08> bath?
#445 [14:46] <Odysseius> whovian_brony08, path, sorry
#446 [14:46] <whovian_brony08> oh
#447 [14:49] <whovian_brony08> it said "Unable to locate runtime"
#448 [14:51] <Odysseius> whovian_brony08, What folders are in this folder for you?: C:\Program Files\Java
#449 [14:51] <whovian_brony08> java, javaw, javaws
#450 [14:52] <Odysseius> whovian_brony08, I mean something like "jre1.8.0_162"
#451 [14:52] <Odysseius> whovian_brony08, what's the Java version you have?
#452 [14:54] <whovian_brony08> Version 8 Update 171
#453 [14:54] <whovian_brony08> No wait
#454 [14:54] <whovian_brony08> 64bit
#455 [14:55] <whovian_brony08> jre-8u171-windows-x64
#456 [14:56] * AWESOMEBOY131 [webchat@d173-238-208-109.home4.cgocable.net] has joined #minecrafthelp
#457 [14:57] * AWESOMEBOY131 [webchat@d173-238-208-109.home4.cgocable.net] has quit. (Client Quit)
#458 [14:57] * Maxsiminus [webchat@apn-95-40-197-238.dynamic.gprs.plus.pl] has joined #minecrafthelp
#459 [14:57] <Maxsiminus> hello it's me
#460 [14:58] * AWESOMEBOY131 [webchat@d173-238-208-109.home4.cgocable.net] has joined #minecrafthelp
#461 [14:58] <Maxsiminus> scanning did not help
#462 [14:59] <Odysseius> whovian_brony08, The path in that case is: "C:\Program Files\Java\jre1.8.0_171\bin\javaw.exe"
#463 [14:59] * Webchat_53074 [webchat@lakmspc2.lakeshoreschools.k12.mi.us] has joined #minecrafthelp
#464 [14:59] <Odysseius> ??> Maxsiminus tools/hjt
#465 [14:59] <Webchat_53074> Help
#466 [14:59] <Absol> Maxsiminus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#467 [14:59] <Absol> Maxsiminus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#468 [14:59] <Odysseius> Webchat_53074, What with?
#469 [15:00] <AWESOMEBOY131> my account is giving me this error org.lwjgl.LWJGLException: Pixel format not accelerated
#470 [15:00] * Webchat_53074 [webchat@lakmspc2.lakeshoreschools.k12.mi.us] has quit. (Client Quit)
#471 [15:02] * BeetEmUp [webchat@pool-173-72-124-170.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#472 [15:03] <Maxsiminus> https://paste.ubuntu.com/p/6RDyjQkhsS/
#473 [15:03] <Maxsiminus> https://paste.ubuntu.com/p/6RDyjQkhsS/
#474 [15:03] <Odysseius> AWESOMEBOY131, _dxdiag
#475 [15:04] <Odysseius> oh
#476 [15:04] <Odysseius> AWESOMEBOY131, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#477 [15:04] <BeetEmUp> My game keep crashing with the error message: "Error: Display not created". This may have something to do with a new monitor I connected. Can anyone help?
#478 [15:04] <Odysseius> ??> BeetEmUp win/dxdiag
#479 [15:04] <Absol> BeetEmUp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#480 [15:04] * janamine [webchat@213-202-158-220.bas503.dsl.esat.net] has joined #minecrafthelp
#481 [15:05] <Maxsiminus> https://paste.ubuntu.com/p/6RDyjQkhsS/
#482 [15:06] <Odysseius> ??> Maxsiminus av/adwcleaner
#483 [15:06] <janamine> Hey, sorry I have a big problem. I can´t take the creativemod. The surviour is standart and when I click on the buton nothinh happens.
#484 [15:06] <Absol> Maxsiminus: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#485 [15:06] <Absol> Maxsiminus: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#486 [15:06] <whovian_brony08> apparently that folder doesn't exist maybe i have to reinstall
#487 [15:06] <Odysseius> janamine, What version of the game are you running right now?
#488 [15:06] <Odysseius> ??> whovian_brony08 java/1.8
#489 [15:06] <Absol> whovian_brony08: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#490 [15:06] <AWESOMEBOY131> https://paste.ubuntu.com/p/BHGPqb2QCb/
#491 [15:07] <janamine> Odysseius 1.2.13 the ultimate edition
#492 [15:08] <Odysseius> janamine, I'm sorry, but we cannot offer support for the pocket edition in this chatroom right now. I recommend the Minecraft Forums as an alternative place: http://www.minecraftforum.net/forums/support
#493 [15:08] <janamine> thank you
#494 [15:08] <Odysseius> AWESOMEBOY131, Download and Install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/133696/en-uk
#495 [15:08] * Maxsiminus [webchat@apn-95-40-197-238.dynamic.gprs.plus.pl] has quit. (Quit: webchat.esper.net)
#496 [15:09] <BeetEmUp> @Absol https://paste.ubuntu.com/p/BFqGw2BXNB/
#497 [15:10] <AWESOMEBOY131> i got it
#498 [15:10] <whovian_brony08> now it says Error code 1618 when trying to download java
#499 [15:10] <Odysseius> AWESOMEBOY131, Install the driver I gave you please.
#500 [15:11] <Odysseius> BeetEmUp, Download and Install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/133696/en-uk
#501 [15:11] <Odysseius> ??> whovian_brony08 win/java/reinst
#502 [15:11] <Absol> whovian_brony08: You need to reinstall Java.
#503 [15:11] <Absol> whovian_brony08: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#504 [15:12] <AWESOMEBOY131> i got the driver
#505 [15:12] * e_l1997 [~quassel@2.68.53.8.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#506 [15:13] <BeetEmUp> Getting the driver...
#507 [15:13] <Odysseius> AWESOMEBOY131, Do a clean install in that case.
#508 [15:14] <whovian_brony08> okay its downloading a java installer now
#509 [15:14] * Jan [webchat@37.228.236.211] has joined #minecrafthelp
#510 [15:15] <Jan> Hello
#511 [15:15] * Maxsiminus [webchat@apn-95-40-197-238.dynamic.gprs.plus.pl] has joined #minecrafthelp
#512 [15:15] <Odysseius> Jan, Hello.
#513 [15:15] <Jan> Im back again
#514 [15:15] <Maxsiminus> it did not help
#515 [15:16] <AWESOMEBOY131> i lied i thought it was done its still installing
#516 [15:16] <Jan> It didnt
#517 [15:16] <AWESOMEBOY131> sorry
#518 [15:16] <Odysseius> Jan, There is not much I can still do for you.
#519 [15:16] <Odysseius> Jan, There seems to be a technical problem, which is not in our area of expertise
#520 [15:16] <Jan> So what i have to do then
#521 [15:16] <Jan> ?
#522 [15:17] <Odysseius> Jan, Try to find out what is wrong with your graphics card.
#523 [15:17] * Jan [webchat@37.228.236.211] has quit. (Client Quit)
#524 [15:17] <Odysseius> Maxsiminus, What version of Minecraft are you trying to launch?
#525 [15:17] <Maxsiminus> 1.12.2
#526 [15:18] <AWESOMEBOY131> ok it installed
#527 [15:18] <Odysseius> AWESOMEBOY131, Does the game work now?
#528 [15:19] * BeetEmUp [webchat@pool-173-72-124-170.cmdnnj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#529 [15:19] <Odysseius> Maxsiminus, Restart your Router, then reinstall Minecraft again and see if that fixes the issue.
#530 [15:19] <AWESOMEBOY131> yes thank you
#531 [15:19] * AWESOMEBOY131 [webchat@d173-238-208-109.home4.cgocable.net] has quit. (Quit: webchat.esper.net)
#532 [15:20] <Maxsiminus> I've done that before
#533 [15:22] <whovian_brony08> i got the java path properly downloaded and set up within mincraft
#534 [15:22] <whovian_brony08> bout to try it
#535 [15:23] <Odysseius> ??> Maxsiminus win/dxdiag
#536 [15:23] <Absol> Maxsiminus: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#537 [15:25] <Maxsiminus> https://paste.ubuntu.com/p/qnfvfcznbg/
#538 [15:26] <whovian_brony08> it crashed again heres the report https://paste.ubuntu.com/p/Pd6s2ypz38/
#539 [15:26] <Odysseius> Maxsiminus, Download and Install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/133732/en-uk
#540 [15:27] <Maxsiminus> ok
#541 [15:30] <whovian_brony08> I have it set to the lowest settings on graphics and chunks
#542 [15:30] <whovian_brony08> and java crashed that time
#543 [15:30] <Odysseius> whovian_brony08, Enable VSync and disable VBOs
#544 [15:30] <whovian_brony08> k'
#545 [15:35] <whovian_brony08> OKAY SO
#546 [15:35] <whovian_brony08> Its not crashing
#547 [15:36] <whovian_brony08> Im actualy able to play around
#548 [15:36] <whovian_brony08> but opening inventory in creative mode makes the box spaz a bit
#549 [15:36] <whovian_brony08> but it hasn't crashed yet
#550 [15:38] <Odysseius> what do you mean with "spaz"?
#551 [15:38] <whovian_brony08> like it flickers
#552 [15:40] <whovian_brony08> can i send an image, i got a frame of it where the inventory box is gone
#553 [15:40] <whovian_brony08> but the items are floating mid screen
#554 [15:40] <Odysseius> ??> imgur
#555 [15:40] <Odysseius> ??> whovian_brony08 imgur
#556 [15:40] <Absol> whovian_brony08: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#557 [15:42] <whovian_brony08> on i
#558 [15:42] <whovian_brony08> it
#559 [15:47] <whovian_brony08> https://imgur.com/iXjp8z1
#560 [15:47] <whovian_brony08> https://imgur.com/2uA6TYx
#561 [15:47] <whovian_brony08> also if im holding a weapon its like the texture is also glitchy
#562 [15:48] <Odysseius> whovian_brony08, It looks like HP simply released broken drivers for your laptop, but never bothered to fix them.
#563 [15:48] <Odysseius> whovian_brony08, Not much you can do about it unfortunately
#564 [15:48] <Odysseius> whovian_brony08, Only thing I can think of is maybe to try older versions
#565 [15:49] <whovian_brony08> so in the end it comes down to that my laptop is outdated, well at least its sort of playable now.
#566 [15:49] <whovian_brony08> Thanks for you help, I can at least play it without crashing, i can ignore some glitchy textures until i can get a new laptop
#567 [15:50] <Odysseius> whovian_brony08, Unfortunately, yes. HP's support cycles are ridiculously short, causes a lot of problems for us.
#568 [15:50] <Odysseius> whovian_brony08, Sorry for the slow help, I just got back into doing tech support and I forgot this was an option.
#569 [15:51] <whovian_brony08> its okay! I can actualy play it now! im stoked to even get a somewhat funky verson working.
#570 [15:51] <whovian_brony08> thanks for the help! you guys are awesome.
#571 [15:51] <Odysseius> whovian_brony08, You're welcome, have a nice day. :)
#572 [15:52] <whovian_brony08> when i get a new laptop i'll definatly be using the java path trick to ensure it works properly *3
#573 [15:52] <whovian_brony08> :3
#574 [15:52] * whovian_brony08 [webchat@174-18-43-187.tcso.qwest.net] has quit. (Quit: webchat.esper.net)
#575 [15:57] <Maxsiminus> still nothing
#576 [16:00] * Odysseius [~Odysseius@109.246.20.26] has quit. (Ping timeout: 186 seconds)
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#578 [16:22] * Aurazor [webchat@cpc78191-warw17-2-0-cust478.3-2.cable.virginm.net] has joined #minecrafthelp
#579 [16:22] <Aurazor> hi there, my account has been hacked. I cannot log in or change my password. I have checked my email and it looks like it happened back in 2016, someone updated my email address to something else.
#580 [16:23] <Odysseius> ??> Aurazor account/hacked
#581 [16:23] <Absol> Aurazor: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#582 [16:23] <Absol> Aurazor: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#583 [16:36] * rwiggy09 [webchat@c-98-250-97-144.hsd1.mi.comcast.net] has joined #minecrafthelp
#584 [16:36] <rwiggy09> i reset my password but it is still giving me login invalid username/password error
#585 [16:37] <rwiggy09> how do i log in?
#586 [16:37] <Odysseius> ??> rwiggy09 login/throttle
#587 [16:37] <Absol> rwiggy09: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#588 [16:37] <Absol> rwiggy09: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#589 [16:39] * rwiggy09 [webchat@c-98-250-97-144.hsd1.mi.comcast.net] has quit. (Client Quit)
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#592 [16:51] * ESea [webchat@S0106a84e3f80fe63.cg.shawcable.net] has joined #minecrafthelp
#593 [16:54] <ESea> Hey so I have a really dumb question for anyone who can help me i am running into a Java(TM) Platform SE Binary is not responding issue when the game launches I have tried everything from reinstalling minecraft, reinstalling and updating my drivers and even reinstalling Java but I for the life of me can't figure out what is causing it to crash...
#594 [16:54] <Odysseius> ??> ESea toold/hjt
#595 [16:54] <Odysseius> ??> ESea tools/hjt
#596 [16:54] <Absol> ESea: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#597 [16:54] <Absol> ESea: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#598 [17:02] * Webchat_94257 [webchat@190.236.204.253] has joined #minecrafthelp
#599 [17:02] <Webchat_94257> jgh
#600 [17:04] * Webchat_94257 [webchat@190.236.204.253] has quit. (Client Quit)
#601 [17:06] * ESea [webchat@S0106a84e3f80fe63.cg.shawcable.net] has joined #minecrafthelp
#602 [17:07] <ESea> Alright I am back and ran HijackThis here is the link: https://paste.ubuntu.com/p/vyF8rv5K6J/
#603 [17:10] <Odysseius> ??> ESea av/malwarebytes
#604 [17:10] <Absol> ESea: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#605 [17:10] <Absol> ESea: Download it here: http://www.malwarebytes.org/
#606 [17:20] <ESea> Ok so I ran a scan and it came back with no threats so what do I do from here?
#607 [17:20] <ESea> Do I just try launching Minecraft again?
#608 [17:32] <Odysseius> ESea, Yes.
#609 [17:32] * viii12 [webchat@189-111-185-130.dsl.telesp.net.br] has joined #minecrafthelp
#610 [17:33] <viii12> problema
#611 [17:33] * viii12 [webchat@189-111-185-130.dsl.telesp.net.br] has quit. (Client Quit)
#612 [17:45] * thelounge41 [webchat@c-73-136-13-34.hsd1.tx.comcast.net] has joined #minecrafthelp
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#614 [17:46] * thelounge41 [webchat@c-73-136-13-34.hsd1.tx.comcast.net] has quit. (Client Quit)
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#617 [17:51] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#618 [18:02] * thomas3 [webchat@47-38-214-60.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#619 [18:03] <thomas3> you guys should add sky war
#620 [18:03] * thomas3 [webchat@47-38-214-60.dhcp.unas.mo.charter.com] has quit. (Client Quit)
#621 [18:03] <Odysseius> Pretty sure we have that
#622 [18:03] <Odysseius> must be a Realms map by now
#623 [18:04] <CubeTheThird> hmm let's see
#624 [18:04] <Odysseius> oh right
#625 [18:05] <Odysseius> you got that
#626 [18:05] <Odysseius> I
#627 [18:05] <Odysseius> I'm really scared to ask
#628 [18:08] <CubeTheThird> there's one called Space Walker, Ice wars, and Space Wars
#629 [18:08] <Odysseius> must be Space Wars
#630 [18:08] <CubeTheThird> nothing called Sky Wars, unless it's under a different name
#631 [18:08] <Odysseius> Sky Wars might be a protected name by now
#632 [18:09] <Odysseius> Bed Wars maybe?
#633 [18:09] <CubeTheThird> that would surprise me. That being said, it would make sense for it not to be used exactly as found on public servers
#634 [18:09] <CubeTheThird> lemme see
#635 [18:09] <Odysseius> are you still active on the tracker btw?
#636 [18:10] <Odysseius> I've not done a great job in the last 6 months
#637 [18:10] <CubeTheThird> nope
#638 [18:10] <Odysseius> oh
#639 [18:10] <CubeTheThird> sorry answering first question
#640 [18:10] <Odysseius> ah
#641 [18:11] <CubeTheThird> I've been occasionally active on the tracker. Not done much as of late since Life™ and Stuff™
#642 [18:11] <Odysseius> I got a good excuse, I moved to another country lol
#643 [18:11] <CubeTheThird> lol ya that would do it
#644 [18:12] <CubeTheThird> I really wish they'd add descriptions to the realms minigames. Half of them don't even have a decent screenshot or link to a video
#645 [18:12] <Odysseius> aren't there like thousands now?
#646 [18:12] <Odysseius> I've really not paid attention
#647 [18:13] <CubeTheThird> I'd estimate somewhere between 30-50
#648 [18:15] <CubeTheThird> sad they've removed older ones, likely since they aren't functional with the newer game versions
#649 [18:15] <Odysseius> Right, I asked
#650 [18:16] <Odysseius> will be worse with 1.13
#651 [18:16] <CubeTheThird> no kidding
#652 [18:16] <CubeTheThird> though I love the way /execute works now
#653 [18:16] <Odysseius> just to make sure, you know who I am right?
#654 [18:17] <CubeTheThird> not a clue :p
#655 [18:17] <Odysseius> ...I _really_ shouldn't have changed my name
#656 [18:17] <Odysseius> Galaxy_2Alex
#657 [18:17] <CubeTheThird> ahh~
#658 [18:20] * ESea [webchat@S0106a84e3f80fe63.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#659 [18:26] * Scaredsafe101 [webchat@d108-172-164-116.bchsia.telus.net] has joined #minecrafthelp
#660 [18:27] * Scaredsafe101 [webchat@d108-172-164-116.bchsia.telus.net] has quit. (Client Quit)
#661 [18:40] * Ren5 [webchat@120.236.174.168] has joined #minecrafthelp
#662 [18:46] <Ren5> Hi, I want to but to buy the Minecraft Java Edition, but after I successfully created my account, I have trouble logging into it, so I can't make the purchase. I followed the official instructions (https://help.mojang.com/customer/en/portal/articles/1085932-unable-to-login), but the problem still exists.
#663 [18:46] <CubeTheThird> Ren5, what does it tell you when you attempt to login?
#664 [18:47] <Ren5> It roughly means invalid username or password in English.
#665 [18:48] <CubeTheThird> ??> Ren5 login/throttle
#666 [18:48] <Absol> Ren5: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#667 [18:48] <Absol> Ren5: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#668 [18:53] <Ren5> I think I have tried this method, but maybe I didn't wait for enough time. I'll try again later. Thanks to you all!
#669 [18:53] <CubeTheThird> good luck~
#670 [19:29] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has joined #minecrafthelp
#671 [19:30] <trick> anyone alive today
#672 [19:30] <Odysseius> trick, Yes, how can we be of assistance?
#673 [19:32] <trick> i am getting a fatal error every time i try to create/join a world
#674 [19:32] <Odysseius> trick, What is the exact error message?
#675 [19:32] <trick> give me a sec
#676 [19:34] <trick> not giveing me a error message only a crash log
#677 [19:34] <Odysseius> ??> trick paste
#678 [19:34] <Absol> trick: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#679 [19:36] <trick> https://paste.ubuntu.com/p/hR9Yhy4Yq5/
#680 [19:36] <Odysseius> haven't seen one of those in a while
#681 [19:37] <Odysseius> trick, Reinstall Avast.
#682 [19:38] <Odysseius> trick, If you don't have Avast, uninstall McAfee and use a proper antivirus program.
#683 [19:38] <trick> ok
#684 [19:44] <trick> almost done
#685 [19:47] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has joined #minecrafthelp
#686 [19:47] <trick> im back
#687 [19:48] <CubeTheThird> welcome back :p
#688 [19:49] <trick> did nothing
#689 [19:49] <CubeTheThird> you removed and reinstalled avast?
#690 [19:50] <trick> no i uninstalled mcafee
#691 [19:51] <CubeTheThird> ??> trick tools/hjt
#692 [19:51] <Absol> trick: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#693 [19:51] <Absol> trick: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#694 [19:55] <trick> https://paste.ubuntu.com/p/XJMdNWyRjQ/
#695 [19:58] <CubeTheThird> trick, hmm let's run a malware scan
#696 [19:58] <CubeTheThird> ??> trick av/adwcleaner
#697 [19:58] <Absol> trick: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#698 [19:58] <Absol> trick: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#699 [20:04] <trick> found mothing
#700 [20:04] <trick> nothing
#701 [20:04] <CubeTheThird> hmm
#702 [20:05] <Odysseius> trick, Restart your Router, then restart your PC and try if the issue is resolved.
#703 [20:09] * Wyatt2 [webchat@S0106f0f249e12233.vs.shawcable.net] has joined #minecrafthelp
#704 [20:09] <Wyatt2> Can anyone help me with my issue?
#705 [20:09] <CubeTheThird> Wyatt2, what issue?
#706 [20:10] <Wyatt2> Why I can only play demo mode when I bought the game
#707 [20:10] <CubeTheThird> Wyatt2, what is your minecraft username?
#708 [20:10] <Wyatt2> Loganbeer
#709 [20:11] <CubeTheThird> Wyatt2, when you login to account.mojang.com/me do you see your name on that page?
#710 [20:11] <Wyatt2> or loganbeer
#711 [20:11] <Wyatt2> no I do not
#712 [20:12] <CubeTheThird> Wyatt2, then you are logging in with the wrong email address
#713 [20:13] <Wyatt2> I see now
#714 [20:13] <Wyatt2> i logged in to the right one, im just downloading it know
#715 [20:13] <CubeTheThird> Wyatt2, ok good good
#716 [20:14] <Wyatt2> im super dumb thanks for you help dude!
#717 [20:14] <CubeTheThird> no problem :3
#718 [20:16] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has quit. (Quit: webchat.esper.net)
#719 [20:19] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has joined #minecrafthelp
#720 [20:19] <trick> still nothing
#721 [20:20] <CubeTheThird> trick, hmm well I am seeing MCafee site advisor listed in your log, though I wouldn't think it would be blocking the game. Are you able to remove that?
#722 [20:22] <trick> yeah
#723 [20:24] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has quit. (Client Quit)
#724 [20:25] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has joined #minecrafthelp
#725 [20:25] <trick> nothing but i am get this in the output logs
#726 [20:25] <trick> 11:24:38 bid Skipping bad option: lastServer:
#727 [20:26] <Odysseius> ??> trick paste
#728 [20:26] <Absol> trick: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#729 [20:26] <trick> paste what?
#730 [20:26] <Odysseius> trick, Output log please.
#731 [20:28] <trick> https://paste.ubuntu.com/p/Q8m7csfDFx/
#732 [20:30] <trick> my java is ver 8 update 172
#733 [20:34] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has quit. (Quit: webchat.esper.net)
#734 [20:35] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has joined #minecrafthelp
#735 [20:36] <trick> back
#736 [20:36] <CubeTheThird> trick, do you still get the same crash report?
#737 [20:37] <trick> yes
#738 [20:41] <CubeTheThird> trick, hmm .... let's try doing a clean install of the game I suppose
#739 [20:41] <CubeTheThird> ??> trick win/reinst
#740 [20:41] <Absol> trick: You may need to reinstall the locally installed files that Minecraft puts into place.
#741 [20:41] <Absol> trick: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#742 [20:54] * matt [webchat@c-73-193-16-94.hsd1.wa.comcast.net] has joined #minecrafthelp
#743 [20:55] <Guest18091> havnt used my account in a long time. forgot my user/email
#744 [20:56] <trick> same thing
#745 [21:04] <trick> did not change anything
#746 [21:06] * RagingFrustrated [webchat@96.44.139.130.static.quadranet.com] has joined #minecrafthelp
#747 [21:08] <RagingFrustrated> Login failure at the web portal since two weeks ago. Reset password, waited, still get "Error! Unknown e-mail address or password." Contacted support, totally useless.
#748 [21:09] * BitLion [webchat@user-0c9hajk.cable.mindspring.com] has joined #minecrafthelp
#749 [21:09] <BitLion> Hi my minecraft crashes when loading into a world. I'm here from the top of the subreddit
#750 [21:10] * trick [webchat@220-235-179-46.dyn.iinet.net.au] has quit. (Quit: webchat.esper.net)
#751 [21:10] <BitLion> anybody else ever have my problem?
#752 [21:13] * Ren0 [webchat@138.68.19.187] has joined #minecrafthelp
#753 [21:13] <BitLion> am I in the right place?
#754 [21:13] * Ren0 [webchat@138.68.19.187] has quit. (Client Quit)
#755 [21:14] * Ren5 [webchat@138.68.19.187] has joined #minecrafthelp
#756 [21:14] <Andrio> ??> BitLion launcher/log
#757 [21:14] <Absol> BitLion: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#758 [21:14] <BitLion> can I copy paste from the game output?
#759 [21:15] <BitLion> should i put it here it's kinda long
#760 [21:15] <BitLion> also i have dxdiag log file too
#761 [21:15] <Andrio> BitLion, please follow the instructions on that page
#762 [21:15] <BitLion> o
#763 [21:16] <BitLion> should i put dxdiag log and crash log in the same pastebin?
#764 [21:16] <Andrio> BitLion, no.
#765 [21:16] <BitLion> ok
#766 [21:17] * DemonicEclipse [webchat@c-71-237-100-206.hsd1.co.comcast.net] has joined #minecrafthelp
#767 [21:17] <BitLion> hi here is my crash log pastebin https://pastebin.com/M29SfQPE
#768 [21:17] <BitLion> here is my dxdiag log https://pastebin.com/fA7rZEwe
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#770 [21:18] <DemonicEclipse> https://pastebin.com/
#771 [21:18] <DemonicEclipse> https://pastebin.com/A18LpW57
#772 [21:19] <Andrio> ??> BitLion tools/HJT
#773 [21:19] <Absol> BitLion: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#774 [21:19] <Absol> BitLion: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#775 [21:19] <Andrio> DemonicEclipse, tried reinstalling the auncher?
#776 [21:19] <Andrio> launcher*
#777 [21:19] <BitLion> Yeah first i reinstalled the launcher and it didn't work
#778 [21:19] <BitLion> so i deleted .minecraft in %appdata% and it still would crash
#779 [21:19] <DemonicEclipse> Yes I have tried Andrio
#780 [21:19] <BitLion> OH
#781 [21:19] <BitLion> oops LOL
#782 [21:21] <Andrio> DemonicEclipse, you can try using the older launcher from https://minecraft.net/alternative
#783 [21:21] <Andrio> DemonicEclipse, or run chkdsk /F C: in a command prompt
#784 [21:21] <DemonicEclipse> Yes and it sill comes up with the same error
#785 [21:21] <BitLion> https://paste.ubuntu.com/p/P9kHnn9JpG/ here is the hijackthis log
#786 [21:21] <Andrio> DemonicEclipse, make sure the Java executable in the profile options is set correctly
#787 [21:22] <BitLion> also it said something about denying access to the hosts file but idk if that is important
#788 [21:22] <DemonicEclipse> Andrio, I think it is
#789 [21:22] <Andrio> DemonicEclipse, it should be similar to C:\Program Files\Java\jre1.8.0_171\bin\javaw.exe
#790 [21:22] <Andrio> BitLion, that's normal
#791 [21:24] <DemonicEclipse> Not sure were to find that at
#792 [21:24] <Andrio> DemonicEclipse, click Edit Profile at the bottom left, or Launch options in the menu
#793 [21:25] <DemonicEclipse> Ok at Launch options
#794 [21:25] <Andrio> hm
#795 [21:26] <Andrio> BitLion, might be worth running a malware scan on that PC
#796 [21:26] <Andrio> ??> BitLion AV/ADWCleaner
#797 [21:26] <Absol> BitLion: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#798 [21:26] <Absol> BitLion: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#799 [21:26] <BitLion> I did a full scan with windows defender yesterday but is that enough?
#800 [21:26] <BitLion> it took like 8 hours
#801 [21:26] <BitLion> it didn't find anything
#802 [21:27] <Andrio> BitLion, I don't see anything else wrong there
#803 [21:28] <Andrio> BitLion, though that problem is usually caused by malware or antimalware.
#804 [21:28] <Andrio> BitLion, or a broken network interface.
#805 [21:28] <BitLion> i heard it was caused by mcafee or avast so i uninstalled mcafee
#806 [21:28] <Andrio> mm
#807 [21:28] <BitLion> how would i fix a broken network interface?
#808 [21:28] <BitLion> it's the first time i hear of that
#809 [21:29] <Andrio> BitLion, did you restart the computer after that?
#810 [21:29] <Andrio> BitLion, you'd need to replace the motherboard probably.
#811 [21:29] <BitLion> yeah
#812 [21:29] <BitLion> R.I.P.
#813 [21:29] <Andrio> BitLion, I doubt that's it though.
#814 [21:29] <BitLion> ok
#815 [21:29] <BitLion> does windows defender ever cause problems?
#816 [21:29] <Andrio> BitLion, rarely
#817 [21:29] <Andrio> Never with Minecraft
#818 [21:31] <BitLion> also i allowed javaw.exe in the firewall
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#821 [21:45] <BitLion> oh well my pc can go explode
#822 [21:45] <BitLion> feelsbadman
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#824 [22:03] <daem> so i am trying to download minecraft 1.12.2 and i am getting an error unable to save download
#825 [22:03] <daem> any quick fixes?
#826 [22:04] <daem> plus i tried what the website said
#827 [22:28] <Andrio> daem, do you have ByteFence installed?
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