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#2 [00:10] * Andy [webchat@cpe-70-125-201-236.rgv.res.rr.com] has joined #minecrafthelp
#3 [00:11] <Andy> Hello. I have a question regarding my server. I've set it up and it's functioning properly except for one of my friends. He is unable to join due to a authentication server issue. He has never changed his name and is a premium account holder with no mods on his client or on my server.
#4 [00:13] <Andy> The server is currently running on offline mode and he can play, but in online mode, I get a legacy=false error on my console.
#5 [04:31] * OliPulse [webchat@d54c7fa32.static.telenet.be] has joined #minecrafthelp
#6 [04:32] <OliPulse> uhm hello?
#7 [04:34] <OliPulse> Anybody here? Am I chatting in the right place?
#8 [04:35] <OliPulse> I guess I'll wait :D
#9 [04:48] * Odysseius_ [~Odysseius@109.246.20.26] has joined #minecrafthelp
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#13 [05:24] * Games14 [webchat@185.108.83.226] has joined #minecrafthelp
#14 [05:24] <Games14> servers no working
#15 [05:25] <Games14> in minecraft 1.12.2
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#19 [06:54] * Odysseius_ is now known as Odysseius
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#22 [07:06] * Games14 [webchat@185.108.83.226] has joined #minecrafthelp
#23 [07:06] <Games14> i need help the servers no working
#24 [07:07] <Odysseius> Games14, What does it say when you try to connect to a server?
#25 [07:09] <Games14> i try connect to mc.hypixel.net and error: failed to authenticate your connection
#26 [07:10] <Odysseius> ??> Games14 launcher/relog
#27 [07:10] <Absol> Games14: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#28 [07:13] <Games14> I have a problem every time I open the game again it automatically Disconnects me up and I turn on the green hook
#29 [07:14] <Odysseius> Games14, Do you mean a game crash or you get disconnected from a server?
#30 [07:15] <Games14> i closed minecraft and open again Then I see that I need to retype the details
#31 [07:17] <Games14> Sometimes it is normal but only because of this detachment it stops working
#32 [07:17] <Odysseius> Games14, Have you successfully logged in again?
#33 [07:19] <Games14> Yes it puts me in but realms and hypixel no working
#34 [07:20] <Odysseius> Games14, Please try to connect to this server, and tell me whether it is working or not: mctest.ae97.net
#35 [07:21] <Games14> falied to login: invaild session (try restarting your game and the launcher)
#36 [07:22] <Odysseius> Games14, But you can still log into your Realm?
#37 [07:23] <Games14> It is currently running
#38 [07:23] <Odysseius> Games14, And you can join the Realm?
#39 [07:24] <Games14> i restarting minecraft and error: please try restarting minecraft
#40 [07:24] <Odysseius> Games14, Have you tried relogging in the launcher?
#41 [07:25] <Games14> yes
#42 [07:30] * Meep5 [webchat@bb116-15-155-246.singnet.com.sg] has joined #minecrafthelp
#43 [07:30] <Meep5> Hello
#44 [07:30] <Odysseius> Meep5, Hello
#45 [07:30] <Odysseius> ??> Games14 win/reinst
#46 [07:30] <Absol> Games14: You may need to reinstall the locally installed files that Minecraft puts into place.
#47 [07:30] <Absol> Games14: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#48 [07:30] <Meep5> Ok so, when is started up minecraft, I got this:
#49 [07:31] <Meep5> https://pastebin.com/zaHiG0Sh
#50 [07:31] <Meep5> what do I need to do?
#51 [07:32] <Games14> I also tried using another computer and was the same but I will try again anyway
#52 [07:33] <Odysseius> Meep5, Start Minecraft as an Administrator
#53 [07:33] <Meep5> the Minecraft Launcher? Kk
#54 [07:35] <Meep5> Kk, the problem is fixed
#55 [07:35] <Meep5> Thanks o/
#56 [07:35] <Odysseius> Meep5, You're welcome, have a nice day.
#57 [07:35] * Meep5 [webchat@bb116-15-155-246.singnet.com.sg] has quit. (Quit: webchat.esper.net)
#58 [07:37] <Games14> did not help
#59 [07:37] <Odysseius> Games14, Restart your Router and your PC, then try again
#60 [07:38] <Games14> No technical support from game developers?
#61 [08:28] * Chris [webchat@cpc81275-enfi21-2-0-cust361.20-2.cable.virginm.net] has joined #minecrafthelp
#62 [08:29] <Chris> hello i try to start up my min craft and it says that its unable to locate java runtime how do i fix this issue? thank you
#63 [08:30] <Odysseius> Chris, In your "C:\Program Files (x86)\Minecraft" folder, delete your "runtime" folder.
#64 [08:30] <Chris> I'm on mac how do i go about doing that
#65 [08:31] <Odysseius> That's an excellent question
#66 [08:31] <Odysseius> one second please.
#67 [08:31] <Chris> no worries thank you
#68 [08:31] <Odysseius> ??> Chris mac/reinst
#69 [08:31] <Absol> Chris: You may need to reinstall the locally installed files that Minecraft puts into place.
#70 [08:31] <Absol> Chris: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#71 [08:32] <Chris> how do i run that command
#72 [08:32] <Odysseius> ??> Chris mac/terminal
#73 [08:32] <Absol> Chris: You can reach the Terminal by going to Applications > Utilities > Terminal. Alternatively, search for Terminal in the Finder.
#74 [08:33] <Chris> yep i have it open do i just copy and past the command in my terminal?
#75 [08:33] <Odysseius> Chris, Correct.
#76 [08:34] <Chris> ok iv done that
#77 [08:34] <Chris> and it says this now
#78 [08:35] <Chris> do i need to delete and reinstall my game>
#79 [08:35] <Chris> ?
#80 [08:36] <Odysseius> Chris, Yes
#81 [08:39] <Chris> ive deleted and reinstalled it and its comes up with the same message
#82 [08:54] * Chris [webchat@cpc81275-enfi21-2-0-cust361.20-2.cable.virginm.net] has joined #minecrafthelp
#83 [08:55] * camortusu3 [webchat@88.252.193.158] has joined #minecrafthelp
#84 [08:55] <Chris> my game doesn't let me log on it keeps saying unable to locate java run time
#85 [08:55] <Chris> i tried running the command in terminal as i am on mac and deleting and restarting my game but still the same problem
#86 [08:56] <Odysseius> Chris, On the launcher, in the Launch options, enable Advanced Settings, then go to your main instance and disable "Java executable". Then try to run the game.
#87 [08:56] <Chris> i disabled it and still comes up with the message
#88 [08:57] <Odysseius> Chris, Click the folder next to that line, and go back to the folder named "runtime", and delete everything in there.
#89 [08:58] <Chris> how do i get to the folder
#90 [08:58] <camortusu3> I would like to enter a snapshot but nothing happens when I press the play option and the play option is coming back. Can you please help me?,
#91 [08:58] <Odysseius> camortusu3, Does it come up with any error message?
#92 [08:59] <Odysseius> Chris, https://i.imgur.com/foiu5Iw.png
#93 [08:59] <camortusu3> No, I do not think there is anything else
#94 [09:00] <Chris> yep i done that nothing in that folder now and still comes up with the same message
#95 [09:00] <Odysseius> ??> camortusu3 launcher/open
#96 [09:00] <Absol> camortusu3: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#97 [09:00] <Odysseius> ??> camortusu3 launcher/log
#98 [09:00] <Absol> camortusu3: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#99 [09:01] <Odysseius> camortusu3, Sorry, ignore the first message Absol sent you, and follow the instructions from the page it gave you.
#100 [09:01] <camortusu3> ok
#101 [09:02] * Owen [~Owen@120.153.148.172] has quit. (Ping timeout: 186 seconds)
#102 [09:02] <Odysseius> Chris, If you enable the Java executable option on the left side, what text comes up in the field?
#103 [09:02] * Owen [~Owen@2001:8003:2019:ca00:d5f2:c4c4:22d4:975c] has joined #minecrafthelp
#104 [09:02] <camortusu3> A munite pls
#105 [09:03] <Chris> i enabled it and tried to open the game and it says error unable to locate java run time
#106 [09:03] <camortusu3> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#107 [09:03] <Odysseius> Chris, What does it say in the line?
#108 [09:03] <Odysseius> camortusu3, Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#109 [09:03] <Chris> C:\Program Files\Java\jre7\bin\javaw.exe.
#110 [09:04] <Chris> thats what it says
#111 [09:04] <Odysseius> Chris, Oh my
#112 [09:04] <Chris> that don't sound good
#113 [09:04] <camortusu3> OK I trust you
#114 [09:05] <Odysseius> Chris, It's a Windows path
#115 [09:05] <Chris> ow really
#116 [09:05] <Chris> how do i change
#117 [09:05] <Chris> it?
#118 [09:05] <Odysseius> Chris, Try deleting the line, then save the profile, and then disable the option
#119 [09:06] <Chris> still comes up with the error message
#120 [09:06] <Odysseius> Chris, If you enable it again, does it still have that path?
#121 [09:07] <Chris> no its blank now nothing in that lin
#122 [09:07] <Chris> line
#123 [09:07] <Odysseius> Chris, ...yeah, that's actually a seperate bug I'll report in a minute.
#124 [09:08] <Odysseius> Chris, Could you try creating a new instance and check if that works?
#125 [09:08] <Chris> ow really
#126 [09:08] <Chris> if i delete it again would that help?
#127 [09:08] <Chris> how do i creat a new instance?
#128 [09:08] <Odysseius> Chris, On the "Launch options" screen, press "Add new"
#129 [09:09] <Chris> ok yep thats done
#130 [09:10] <Odysseius> Chris, Try launching it
#131 [09:10] <Odysseius> Funny story, I am in the middle of sorting out the bug tracker for the launcher, and that exact issue just came up.
#132 [09:10] <camortusu3> I can not enter Snapshot 18w16a. The question is that nothing happens when I press the play button or write something else instead of playing. The snapshot does not open but Minecraft is opening.
#133 [09:10] <Chris> unfortunately same error message came up
#134 [09:11] <Odysseius> camortusu3, Please send us the link to the paste you created with the instructions Absol gave you earlier.
#135 [09:12] <Odysseius> Chris, Use this to uninstall Minecraft: https://launcher.mojang.com/download/Minecraft.dmg
#136 [09:12] <Odysseius> Chris, Then, run the script from earlier again.
#137 [09:12] <camortusu3> Who Absol?
#138 [09:12] <Odysseius> Chris, After that, use the file you downloaded again to reinstall the game.
#139 [09:12] <Chris> ok ill give that a go
#140 [09:12] <Odysseius> ??> camortusu3 launcher/log
#141 [09:12] <Absol> camortusu3: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#142 [09:13] <camortusu3> ok
#143 [09:14] <Chris> could you send the script again please
#144 [09:18] * Chris [webchat@cpc81275-enfi21-2-0-cust361.20-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#145 [09:21] * camortusu3 [webchat@88.252.193.158] has quit. (Quit: webchat.esper.net)
#146 [09:24] * lAUNG-H00 [webchat@88.252.193.158] has joined #minecrafthelp
#147 [09:24] <lAUNG-H00> file:///C:/Users/lenovo/Pictures/Camera%20Roll/Ekran%20Alıntısı.PNG Snapsjot no open pls help me
#148 [09:24] * Ren [webchat@138.68.19.187] has joined #minecrafthelp
#149 [09:24] <Andrio> ??> lAUNG-H00 Imgur
#150 [09:24] <Absol> lAUNG-H00: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#151 [09:25] <lAUNG-H00> ok
#152 [09:28] * Chris [webchat@cpc81275-enfi21-2-0-cust361.20-2.cable.virginm.net] has joined #minecrafthelp
#153 [09:28] <Chris> whats the script that i need to run on mac terminal?
#154 [09:29] <lAUNG-H00> You can not solve the problem by typing. There is nothing so important in the picture
#155 [09:29] <lAUNG-H00> I play but I play again ...
#156 [09:29] <Andrio> Chris: curl -L git.io/rmc | sh
#157 [09:29] <Chris> thank you
#158 [09:29] <Andrio> lAUNG-H00, we can't access your C:
#159 [09:29] <Odysseius> lAUNG-H00, We will need more infroamtion than "Snapshot no open" though.
#160 [09:30] <Andrio> lAUNG-H00, you will need to post the picture on a site such as Imgue
#161 [09:30] <Andrio> Imgur*
#162 [09:30] * Corvus [webchat@c114-76-59-154.eburwd4.vic.optusnet.com.au] has joined #minecrafthelp
#163 [09:32] <lAUNG-H00> First, I open Minecraftım first, I print new profile from there and I activate snapshot from there .. But the key to play is the key to play again. This is the problem
#164 [09:33] <Andrio> ??> lAUNG-H00 launcher/log
#165 [09:33] <Absol> lAUNG-H00: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#166 [09:34] * Corvus [webchat@c114-76-59-154.eburwd4.vic.optusnet.com.au] has quit. (Client Quit)
#167 [09:36] <lAUNG-H00> I have tried this. But it does not. Is there a problem with my computer?
#168 [09:37] <Andrio> lAUNG-H00, what happened?
#169 [09:38] <Ren> Can I ask a question?
#170 [09:38] <Odysseius> Ren, Yes, please
#171 [09:38] <Ren> I still can’t log into my account.
#172 [09:39] <Ren> I followed your suggestion and waited for a couple of hours, and then reset my password, but after doing that, I still got ‘Invalid username or password’. I even created another account with another email, but that error still appeared when I tried to log into it.
#173 [09:39] * Chris [webchat@cpc81275-enfi21-2-0-cust361.20-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#174 [09:39] <lAUNG-H00> Nothing really happened. But the problem is still going on. :(
#175 [09:39] <Odysseius> Ren, Can you log in on account.mojang.com/me?
#176 [09:40] <Odysseius> lAUNG-H00, What is your Minecraft Username?
#177 [09:40] <lAUNG-H00> camortusu3
#178 [09:41] <Odysseius> lAUNG-H00, When did you buy the game approximately?
#179 [09:41] <Ren> Nope
#180 [09:42] <Ren> It says 'Error! Unknown e-mail address or password.'
#181 [09:42] <Odysseius> ??> Ren tools/hjt
#182 [09:42] <Absol> Ren: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#183 [09:42] <Absol> Ren: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#184 [09:43] <lAUNG-H00> Actually, I can not remember a long time, but it was like 2014.
#185 [09:43] <Odysseius> lAUNG-H00, The username does not exist, are you sure you spelled it correctly?
#186 [09:44] * GGEZ [webchat@175.140.110.217] has joined #minecrafthelp
#187 [09:44] <lAUNG-H00> 'm pushing the game but it says it's getting ready to play right away.
#188 [09:44] <Ren> But I'm using macOS...
#189 [09:45] <Odysseius> lAUNG-H00, What version of the launcher are you using? Should be in the bottom right corner.
#190 [09:45] <lAUNG-H00> I always use it in a vote, but it can also be Forn2.
#191 [09:45] <Odysseius> Ren, Try to restart your router.
#192 [09:45] <GGEZ> i cant join hypixel it says io.netty.channel.ABstractChannel$AnnotedSocketException: Permission denied no futher information
#193 [09:46] <lAUNG-H00> Minecraft lancher version?
#194 [09:46] <Odysseius> lAUNG-H00, Yes.
#195 [09:46] <lAUNG-H00> Minecraft Launcher 3.5.1
#196 [09:47] <Odysseius> *sigh*
#197 [09:47] <Andrio> GGEZ, don't PM at this time
#198 [09:47] <Odysseius> GGEZ, one second please.
#199 [09:48] <lAUNG-H00> Are you there?
#200 [09:48] <Odysseius> lAUNG-H00, You will receive no help for pirated versions of Minecraft. If you wish to purchase the full game, please visit the [Minecraft Store|https://minecraft.net/store].
#201 [09:48] <Ren> I don't think that is possible. I'm using network provided by school. I can't directly visit mojang.com beacause of the GFW. Is it possible the problem has something to do with my VPN.
#202 [09:49] <Odysseius> Ren, Oh yes, that would do it unfortunately.
#203 [09:49] <Odysseius> Ren, Some IPs are automatically throttled because occasionally they are used for malicious purposes.
#204 [09:50] <Odysseius> lAUNG-H00, Alternatively, if you bought the game, please use the official launcher.
#205 [09:50] <Odysseius> ??> lAUNG-H00 launcher/dl
#206 [09:50] <Odysseius> ??> lAUNG-H00 dl/client
#207 [09:50] <Absol> lAUNG-H00: You may download the latest version of the launcher from https://minecraft.net/en/download/
#208 [09:50] <Ren> Thanks anyway...
#209 [09:52] <Odysseius> GGEZ, What Antivirus program are you using?
#210 [09:52] <lAUNG-H00> Is there only such a problem?
#211 [09:52] <lAUNG-H00> game
#212 [09:52] <GGEZ> i use avast
#213 [09:53] <Odysseius> lAUNG-H00, Please download the launcher from https://minecraft.net/en/download/ and see if that fixes the issue.
#214 [09:53] <Odysseius> GGEZ, Try reinstalling it.
#215 [09:53] <Odysseius> ??> GGEZ av/avast
#216 [09:53] <lAUNG-H00> ok
#217 [09:53] <Absol> GGEZ: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#218 [09:54] <lAUNG-H00> What am I supposed to do now?
#219 [09:54] <Odysseius> lAUNG-H00, Please download the launcher from https://minecraft.net/en/download/ and see if that fixes the issue.
#220 [09:55] <lAUNG-H00> I've already downloaded it.
#221 [09:56] <Odysseius> lAUNG-H00, Install it, and then only use that launcher going forward/.
#222 [09:57] <lAUNG-H00> I did it. And Minecraft landed. What should I do now?
#223 [09:59] <Odysseius> lAUNG-H00, Launch it, and see if the error is resolved.
#224 [10:00] <lAUNG-H00> ok
#225 [10:01] <lAUNG-H00> pls wait
#226 [10:03] * ivan [~ivan@68.ip-149-56-14.net] has quit. (Quit: Leaving)
#227 [10:04] <lAUNG-H00> Select the Test the latest version section and click Play Do I?
#228 [10:04] <Odysseius> lAUNG-H00, Yes, but you'll have to enable development versions to play Snapshots.
#229 [10:06] <lAUNG-H00> The downloads are saved. lwjgl-OpenGL-3.1.2-locals-windows.jar (writes)
#230 [10:08] * GGEZ [webchat@175.140.110.217] has joined #minecrafthelp
#231 [10:09] <GGEZ> odysseius i unistalled avast it still wont work
#232 [10:10] <Odysseius> ??> GGEZ tools/hjt
#233 [10:10] <Absol> GGEZ: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#234 [10:10] <Absol> GGEZ: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#235 [10:10] * timiotita [webchat@cpc82585-midd20-2-0-cust42.11-1.cable.virginm.net] has joined #minecrafthelp
#236 [10:10] <lAUNG-H00> downgrades can not be registered. he is writing
#237 [10:11] <timiotita> my game crashes whenever I go to play any sort of suggestions?
#238 [10:11] <Odysseius> lAUNG-H00, Set your game to English, and copy the error message into this chatroom please.
#239 [10:12] <lAUNG-H00> ok
#240 [10:13] <Odysseius> timiotita, Does it give you any kind of crash message? If so, please copy it into this chat room or, if it's quite a lot of lines, please put it onto a pasting website like http;//paste.ubuntu.com/
#241 [10:13] * ivan [~ivan@68.ip-149-56-14.net] has joined #minecrafthelp
#242 [10:13] <GGEZ> https://paste.ubuntu.com/p/HckW5nTH6t/
#243 [10:14] <Odysseius> GGEZ, Please remove WebCompanion, since it's Malware. Also, please run the following programs:
#244 [10:14] <Odysseius> ??> GGEZ av/adwcleaner
#245 [10:14] <Absol> GGEZ: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#246 [10:14] <Absol> GGEZ: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#247 [10:14] <Odysseius> ??> GGEZ av/malwarebytes
#248 [10:14] <Absol> GGEZ: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#249 [10:14] <Absol> GGEZ: Download it here: http://www.malwarebytes.org/
#250 [10:15] <lAUNG-H00> Thank you very much.
#251 [10:16] <lAUNG-H00> You guys are great.
#252 [10:16] <lAUNG-H00> BYE
#253 [10:16] <Odysseius> lAUNG-H00, You're welcome, have a nice day.
#254 [10:16] <GGEZ> ok thx
#255 [10:16] <GGEZ> ill be back
#256 [10:16] <lAUNG-H00> nice day.
#257 [10:16] * lAUNG-H00 [webchat@88.252.193.158] has quit. (Quit: webchat.esper.net)
#258 [10:19] <timiotita> https://paste.ubuntu.com/p/gYyg55HKnh/
#259 [10:20] <Odysseius> ??> timiotita launcher/log
#260 [10:20] <Absol> timiotita: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#261 [10:20] <Odysseius> timiotita, Please copy the log after the game crashed.
#262 [10:22] * OfficixllNutella [webchat@88-117-109-153.adsl.highway.telekom.at] has joined #minecrafthelp
#263 [10:23] <OfficixllNutella> Hello Minecraft support, My Minecraft is not working anymore. Whenever I start it, the screen always comes before the main menu. So "Mojang" I have been waiting 5 hours and 1 night but it still has not started !!!! HELP
#264 [10:23] <Odysseius> ??> OfficixllNutella launcher/log
#265 [10:23] <Absol> OfficixllNutella: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#266 [10:23] <OfficixllNutella> Ok
#267 [10:23] <Odysseius> OfficixllNutella, Please copy the log after the game freezes.
#268 [10:23] <OfficixllNutella> yes
#269 [10:26] * GGEZ [webchat@175.140.110.217] has joined #minecrafthelp
#270 [10:26] <GGEZ> errrr still did not work still same problem
#271 [10:27] <Odysseius> GGEZ, Did you run both ADWcleaner and Malwarebytes?
#272 [10:30] <OfficixllNutella> i can't poste them!!!!
#273 [10:30] <Odysseius> OfficixllNutella, Make sure you entered a Name.
#274 [10:31] <GGEZ> errr still did not work
#275 [10:31] <Odysseius> GGEZ, Did you run both ADWcleaner and Malwarebytes?
#276 [10:31] <timiotita> https://paste.ubuntu.com/p/RkXSYXzCR2/
#277 [10:31] <GGEZ> ya
#278 [10:32] <Odysseius> ??> GGEZ tools/hjt
#279 [10:32] <Absol> GGEZ: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#280 [10:32] <Absol> GGEZ: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#281 [10:32] <Odysseius> GGEZ, Please make a new log.
#282 [10:32] <GGEZ> running them again
#283 [10:32] <GGEZ> ok
#284 [10:32] <Odysseius> ??> timiotita win/dxdiag
#285 [10:32] <Absol> timiotita: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#286 [10:32] <OfficixllNutella> It says that I should use pastebin but pastebin is not on my PC
#287 [10:32] <Odysseius> OfficixllNutella, It gives you a link to a website.
#288 [10:33] <OfficixllNutella> ok thx
#289 [10:35] * GGEZ [webchat@175.140.110.217] has quit. (Quit: webchat.esper.net)
#290 [10:36] <OfficixllNutella> wait i try it again
#291 [10:37] <OfficixllNutella> https://paste.ubuntu.com/
#292 [10:37] <timiotita> https://paste.ubuntu.com/p/7hqzFZs7RZ/
#293 [10:38] <Odysseius> OfficixllNutella, Should look like this ^
#294 [10:38] <OfficixllNutella> ?
#295 [10:38] <OfficixllNutella> ?
#296 [10:38] <Odysseius> ??> timiotita win/update
#297 [10:38] <Absol> timiotita: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#298 [10:38] <Odysseius> OfficixllNutella, Your link is not correct
#299 [10:38] <OfficixllNutella> ok
#300 [10:38] <timiotita> okay
#301 [10:38] <Odysseius> OfficixllNutella, Check the link in the message after yours, it is correct.
#302 [10:38] <OfficixllNutella> why not correct
#303 [10:39] <OfficixllNutella> https://paste.ubuntu.com/p/zZJwtvwwYM/
#304 [10:39] <OfficixllNutella> so?
#305 [10:39] <Odysseius> ??> timiotita win/reinst
#306 [10:39] <Absol> timiotita: You may need to reinstall the locally installed files that Minecraft puts into place.
#307 [10:39] <Absol> timiotita: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#308 [10:39] <Odysseius> timiotita, Oh sorry, ignore that
#309 [10:39] <Odysseius> ??> OfficixllNutella win/reinst
#310 [10:40] <Absol> OfficixllNutella: You may need to reinstall the locally installed files that Minecraft puts into place.
#311 [10:40] <Absol> OfficixllNutella: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#312 [10:42] <timiotita> it says getting update ready do I just wait for that?
#313 [10:42] <Odysseius> timiotita, Yes/
#314 [10:43] * GGEZ [webchat@175.140.110.217] has joined #minecrafthelp
#315 [10:43] <timiotita> do I delete the stuff that the other person told me to do or should I wait?
#316 [10:44] <Odysseius> timiotita, ignore the reinstallation instructions (for now)
#317 [10:44] <timiotita> sorry this is new to me
#318 [10:44] <timiotita> ok
#319 [10:44] <Odysseius> timiotita, Absol is a bot by the way
#320 [10:44] <timiotita> okay, ill come back once the update is done
#321 [10:45] <GGEZ> https://paste.ubuntu.com/p/hsvyh5qvM4/
#322 [10:46] <Odysseius> GGEZ, Restart your Router, then try again.
#323 [10:46] <GGEZ> minecraft luancher or internet
#324 [10:46] <Odysseius> GGEZ, Internet.
#325 [10:47] <OfficixllNutella> Ehm, I've done that before but it still did not work ...
#326 [10:47] * GGEZ [webchat@175.140.110.217] has quit. (Client Quit)
#327 [10:47] <Odysseius> ??> OfficixllNutella win/dxdiag
#328 [10:47] <Absol> OfficixllNutella: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#329 [10:48] <OfficixllNutella> To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck! To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Ent
#330 [10:48] <OfficixllNutella> er. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Ehm, I've done that before but it still did not work ...
#331 [10:49] * GGEZ [webchat@kch-174-126.tm.net.my] has joined #minecrafthelp
#332 [10:49] <Odysseius> OfficixllNutella, Follow the instructions Absol just gave you.
#333 [10:49] <OfficixllNutella> ok +
#334 [10:50] <OfficixllNutella> https://paste.ubuntu.com/p/xFgW72Yf6w/
#335 [10:51] <Odysseius> ??> OfficixllNutella win/updates
#336 [10:51] <Odysseius> ??> OfficixllNutella win/update
#337 [10:51] <Absol> OfficixllNutella: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#338 [10:51] <OfficixllNutella> ok thx
#339 [10:52] <GGEZ> it still did not work QAQ
#340 [10:52] <Odysseius> GGEZ, Please try to connect to this server, and check if the issue also happens on there: mctest.ae97.net
#341 [10:54] <OfficixllNutella> Ehm, how can I install the uptades? and I am from Austria
#342 [10:54] <Odysseius> OfficixllNutella, "Einstellungen" > "Updates & Sicherheit" > "Windows Updates" > "Alle Updates installieren" or something like that.
#343 [10:55] * thelounge40 [webchat@85-138-253-191.skybandalarga.com.br] has joined #minecrafthelp
#344 [10:55] <GGEZ> io.netty.channel.AbstractChannel$annotatedSocketException: Permision denied : no further information
#345 [10:55] * thelounge40 [webchat@85-138-253-191.skybandalarga.com.br] has quit. (Client Quit)
#346 [10:56] <OfficixllNutella> es steht nicht "Alle Uptades installieren"
#347 [10:56] <Odysseius> OfficixllNutella, English please.
#348 [10:56] <OfficixllNutella> k
#349 [10:57] <Odysseius> GGEZ, This is caused by something not within out possibility of help, sorry. It's either your Router has some issues, your ISP is blocking some connections, or your PC has some other issues that we cannot properly assist with here.
#350 [10:57] <OfficixllNutella> It does not say "Install all updates"
#351 [10:57] <Odysseius> OfficixllNutella, Does it say that all updates are installed?
#352 [10:57] <GGEZ> Odysseius any advice on how to fix this?
#353 [10:58] <GGEZ> i can connect to those cracked server but not premium
#354 [10:58] <Odysseius> GGEZ, Something is blocking the connection to Mojang's servers
#355 [11:00] <Odysseius> GGEZ, Either your ISP, or it is set in your Router, or there is some malicious software on your PC causing this.
#356 [11:00] <GGEZ> Can a format fix this?
#357 [11:01] <Odysseius> GGEZ, Potentially, but I cannot guarantee it. If it's one of the first two issues, it will not fix it.
#358 [11:01] <OfficixllNutella> no est is only "restart now" but it says "For your device, a restart is planned outside of the period of use. (The period of use is from 07:00 to 10 clock at night
#359 [11:02] <Odysseius> OfficixllNutella, Do a restart then.
#360 [11:03] <OfficixllNutella> ok when I come today not again until tomorrow at 17 o'clock in the evening or 18 o'clock in the evening
#361 [11:03] * OfficixllNutella [webchat@88-117-109-153.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#362 [11:03] <GGEZ> then any advice to fix the ISP thing?
#363 [11:03] <Odysseius> GGEZ, Contact them about it.
#364 [11:04] <GGEZ> so this is the only option i have right?
#365 [11:05] <Odysseius> GGEZ, Or there's an issue with your router, or there's malicious software routed in your PC that cannot be detected and that blocks/redirects the connection.
#366 [11:06] <GGEZ> So i only can either format my computer or ask them about this?
#367 [11:07] <Odysseius> GGEZ, From my perspective, there are the only possibilities. This type of issue, however, is difficult to diagnose the cause of unfortunately.
#368 [11:08] <GGEZ> ok thx for your advice and help i really appreciate it
#369 [11:49] * Alex8 [webchat@ool-45733842.dyn.optonline.net] has joined #minecrafthelp
#370 [11:50] <Alex8> Hey there, I'm having trouble downloading 1.12.2 on my mac, and I don't have ByteFence
#371 [11:50] <Odysseius> Alex8, What is the full error message>
#372 [11:51] <Odysseius> ??> Alex8 paste
#373 [11:51] <Absol> Alex8: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#374 [11:51] <Alex8> Let me get that for you! one moment please
#375 [11:52] <Alex8> I put it in pastebin, I hope I did that right
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#380 [12:03] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#381 [12:08] * OfficixllNutella [webchat@88-117-109-153.adsl.highway.telekom.at] has joined #minecrafthelp
#382 [12:08] <OfficixllNutella> I'm Back
#383 [12:09] <OfficixllNutella> Minercaft not going
#384 [12:09] * OfficixllNutella [webchat@88-117-109-153.adsl.highway.telekom.at] has quit. (Client Quit)
#385 [12:17] * Daniel7 [webchat@c-71-194-188-128.hsd1.il.comcast.net] has joined #minecrafthelp
#386 [12:18] <Daniel7> So I am having trouble login to my minecraft account. I am able to login on a different computer, but for some reason I can't on my laptop.
#387 [12:20] * Daniel7 [webchat@c-71-194-188-128.hsd1.il.comcast.net] has quit. (Client Quit)
#388 [13:14] * grandrolf [~grandrolf@irc.grandrolf.com] has quit. (Quit: try the old toby)
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#390 [13:20] * grandrolf [~grandrolf@irc.grandrolf.com] has joined #minecrafthelp
#391 [13:21] <Khalidzxx> when i click on the update that i want play it start to download for a little bit then it says error with some file last night i got 1 file only but today i got 2 files
#392 [13:21] <Khalidzxx> please help
#393 [13:22] <Khalidzxx> thank you
#394 [13:33] * jcaiobatman12334 [webchat@131-255-157-222.agilytelecom.com.br] has joined #minecrafthelp
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#398 [15:02] * RaijorLetsPlay [webchat@p4FE124BB.dip0.t-ipconnect.de] has joined #minecrafthelp
#399 [15:03] <RaijorLetsPlay> Hello i bought a Minecraft Card and created an account but i says dOWNLOAD fAILURE??? PLs Help
#400 [15:08] * RaijorLetsPlay [webchat@p4FE124BB.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#401 [15:16] * timiotita [webchat@cpc82585-midd20-2-0-cust42.11-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
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#405 [15:25] * Douglas_15 [webchat@p57A0CB88.dip0.t-ipconnect.de] has joined #minecrafthelp
#406 [15:25] <__JulianPVP__> Hi! I have an account that I bought around 2013, I have changed my nickname from julianaleksander a few years ago to my main username now. When I log into this account it says I don't own the game Minecraft, but when I check my email and search up Mojang, it says I've made ingame purchases with this nickname, for example a ingame rank. I'm currentl
#407 [15:25] <__JulianPVP__> y unavailable to log into the Minecraft account, I remember my email & password but it still says I don't have Minecraft
#408 [15:26] * Douglas_15 [webchat@p57A0CB88.dip0.t-ipconnect.de] has quit. (Client Quit)
#409 [15:30] <__JulianPVP__> Will I be contacted by email or PM? Just wondering.
#410 [15:31] <GreyVulpine> __JulianPVP__ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#411 [15:31] <GreyVulpine> Having a "rank" purchase email means nothing. Ranks are a server-specific object. It's nothing official from Mojang.
#412 [15:32] <__JulianPVP__> Well, what means something then?
#413 [15:33] <GreyVulpine> An email containing a transaction ID when you intially purchased minecraft
#414 [15:34] <__JulianPVP__> I also just recognised, when I scroll up in the chat I see that my username that I'm using right now, is not registered? Because this is the name i changed to
#415 [15:35] <GreyVulpine> Send in a support ticket
#416 [15:35] * Brian [webchat@rrcs-76-79-253-39.west.biz.rr.com] has joined #minecrafthelp
#417 [15:36] <__JulianPVP__> I've also changed my email so the current email i'm on now, wasn't the one I used to buy Minecraft. That means the email where I purchased Minecraft is on the other email?
#418 [15:36] <GreyVulpine> Send in a support ticket to get started on your account recovery.
#419 [15:37] * Brian [webchat@rrcs-76-79-253-39.west.biz.rr.com] has quit. (Client Quit)
#420 [15:43] * pedrosemonetti08 [webchat@177.204.38.236.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
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#422 [15:44] * pedrosemonetti08 [webchat@177.204.38.236.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#423 [15:44] <pedrosemonetti08> oioioi
#424 [15:44] <pedrosemonetti08> oioioi
#425 [15:44] * pedrosemonetti08 [webchat@177.204.38.236.dynamic.adsl.gvt.net.br] has left #minecrafthelp
#426 [16:07] * Angie [webchat@spirochaetaceae.christianenewsmail.com] has joined #minecrafthelp
#427 [16:08] <Angie> when I log into this computer ONLY, I enter the correct user name and PW. The message that appears says "error. something prevented you from logging in"
#428 [16:08] <Angie> Is there something wrong with my account or my computer?
#429 [16:12] * JayTheMantaRay [webchat@p57B95B0E.dip0.t-ipconnect.de] has joined #minecrafthelp
#430 [16:13] * JayTheMantaRay [webchat@p57B95B0E.dip0.t-ipconnect.de] has quit. (Client Quit)
#431 [16:21] * Storm [webchat@cpe-24-208-34-251.new.res.rr.com] has joined #minecrafthelp
#432 [16:21] <Storm> Anyone on?
#433 [16:21] <Storm> My mc keeps crashing, idk what to do!!!
#434 [16:21] <Storm> i restarted my pc a lotttt
#435 [16:21] <Storm> idk what else to do
#436 [16:47] * jedarc [webchat@200-236-248-47.shared.desktop.com.br] has joined #minecrafthelp
#437 [16:50] <jedarc> Hello guys.
#438 [16:50] <jedarc> I have a quick question. If I buy Minecraft: Windows 10 Edition, can I then also use the Java version with the Mojang account?
#439 [16:50] <jedarc> Or would I also have to pay for the Java version?
#440 [16:50] <jedarc> I still do not have any version.
#441 [16:59] <Anna> you would still need to buy the java version
#442 [17:00] <jedarc> Thank you for the information Anna
#443 [17:17] * wars201 [webchat@50-107-100-113.adr02.mskg.mi.frontiernet.net] has joined #minecrafthelp
#444 [17:18] * wars201 [webchat@50-107-100-113.adr02.mskg.mi.frontiernet.net] has quit. (Client Quit)
#445 [17:19] <timiotita> I was told to update my systems, its almost done getting ready wwhat should I do after that?
#446 [17:25] * plshelpmelol [webchat@171-69.dsl.iskon.hr] has joined #minecrafthelp
#447 [17:28] * Gavin7 [webchat@pool-71-117-150-122.prvdri.fios.verizon.net] has joined #minecrafthelp
#448 [17:29] <Gavin7> I cant log into my account
#449 [17:29] * plshelpmelol [webchat@171-69.dsl.iskon.hr] has quit. (Client Quit)
#450 [17:30] <Gavin7> i need help
#451 [17:31] <Gavin7> somebody help me
#452 [17:32] * Gavin7 [webchat@pool-71-117-150-122.prvdri.fios.verizon.net] has quit. (Client Quit)
#453 [17:41] * ThatManChild [webchat@208-107-64-99-dynamic.midco.net] has joined #minecrafthelp
#454 [17:45] <ThatManChild> Hey, could anybody help me out? For about the last month my mc (modded and vanilla) has been unplayably slow (a constant 1-2 fps). I've already checked for memory leaks, uninstalled and reinstalled java and mc, and at this point I've no idea what's going on, nor do most of my friends. If needed I can link my specs.
#455 [17:45] * GrimmxReaperzzZ [webchat@cpe-98-146-128-141.natnow.res.rr.com] has joined #minecrafthelp
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#457 [17:47] <GrimmxReaperzzZ> I'm having an issue with Servers. It recently happened for no reason and I don't know how to fix it.. Its giving me an error code io.nettychannel.AbstractChanccel$AnnotatedConnectException: Connection timed out: no further information | How do I fix this?
#458 [17:52] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
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#460 [18:01] * NotYourNormalCamel [webchat@c-67-190-5-179.hsd1.co.comcast.net] has joined #minecrafthelp
#461 [18:01] <NotYourNormalCamel> hi
#462 [18:02] <NotYourNormalCamel> I am having trouble launching mods through the twitch client, what should I do?
#463 [18:09] * Corvigamer [webchat@190.42.5.185] has joined #minecrafthelp
#464 [18:09] <Corvigamer> hola
#465 [18:09] <Corvigamer> necesito ayuda
#466 [18:10] * Kahlil [webchat@cpe-72-226-54-77.nyc.res.rr.com] has joined #minecrafthelp
#467 [18:10] <Corvigamer> me a pasado que cuando le doy al cuadro verde para iniciar el juego me dice el juego ha dejado de funcionar se ha poroducido un error inesperado el juego ha dejado de funcionar
#468 [18:10] <Corvigamer> el juego me dice ese mensaje
#469 [18:11] <Corvigamer> y no me inicia el juego
#470 [18:11] <Corvigamer> he intentado reinstalar el minecraf
#471 [18:11] <Corvigamer> pero igual seguia el error
#472 [18:12] <Kahlil> i was trying to download the game and it stoped half way and said Unable to save download. creative4.ogg
#473 [18:12] <Kahlil> any idea what to do
#474 [18:13] <Corvigamer> I use the translator in English to understand me better?
#475 [18:14] <Corvigamer> does not have twitter to send you a screenshot to see the error
#476 [18:17] * Kahlil [webchat@cpe-72-226-54-77.nyc.res.rr.com] has quit. (Quit: webchat.esper.net)
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#478 [18:25] * Mom [webchat@75.97.98.145.res-cmts.leh2.ptd.net] has joined #minecrafthelp
#479 [18:26] <Mom> My question will take a bit to type out...bear with me
#480 [18:34] * Corey123P [webchat@173.209.61.59] has joined #minecrafthelp
#481 [18:34] <Mom> How can I transfer Minecraft games I purchased to a new phone. My 13 yr old son had his phone stolen 5 days ago,and he lost his whole world when that happened he worked very hard to earn the right to have and use that phone, and he got a google play card for his 13 th birthday and he spent it on Minecraft games. I have already talked to his att sup
#482 [18:34] <Mom> port ,and google play support they both tell me to ask the other, so now I’m asking if you can help restore some of this kids happiness, please
#483 [18:36] * Ash [webchat@ip68-99-21-212.om.om.cox.net] has joined #minecrafthelp
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#486 [18:37] <Ash> I've been trying to launch a mod and I keep getting a runtime error. I've reinstalled MC.
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#488 [18:40] <Corey123P> I changed my password and my email multiple times and I can log onto the mojang website but when I try to log on in game it says wrong password or email.
#489 [18:41] <Ash> have you tried to log in with both your email and you user?
#490 [18:42] <Corey123P> yes
#491 [18:42] <Corey123P> mojang authentications are down but I want to know when they will be back up
#492 [18:42] <Ash> hm. try lauching in the native launcher in stead of the java
#493 [18:45] <Corey123P> cant log into minecraft.net
#494 [18:48] <Ash> well thats not good. idk then. im waiting to be helped too. figured id try to help as well
#495 [18:49] <Corey123P> ty
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#500 [19:31] <bjorn132> hey when i log in it shows the mojan screen the white one then it crashes, i need help
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#505 [19:54] <timiotita> my game keeps crashing upon loading it up
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#508 [21:28] * I_Spooky [webchat@70-41-59-20.cust.exede.net] has joined #minecrafthelp
#509 [21:30] <I_Spooky> I need some help. My Minecraft won't stop crashing. Something about something going wrong with connecting?? I have Mods too, help??
#510 [21:30] <CubeTheThird> I_Spooky, do you have issues without mods?
#511 [21:31] <I_Spooky> Yes, with them it's fine. But when I try to paly without them it'll crash.
#512 [21:31] <I_Spooky> *No
#513 [21:31] <I_Spooky> **Yes
#514 [21:31] <CubeTheThird> ...?
#515 [21:32] <CubeTheThird> I_Spooky, do you have a crash report?
#516 [21:32] <I_Spooky> Sorry I thought I had a typo...
#517 [21:32] <CubeTheThird> lol no worries I think I got it
#518 [21:32] <I_Spooky> And no
#519 [21:32] <CubeTheThird> I_Spooky, so when you say crashing, does the game quit and all?
#520 [21:34] <I_Spooky> It'll close out then a message comes up saying Windows is trying to fix the problem and then the launcher closes too.
#521 [21:34] <CubeTheThird> ahh
#522 [21:34] <CubeTheThird> I_Spooky, ok lets see if we can get logs
#523 [21:34] <CubeTheThird> ??> I_Spooky launcher/log
#524 [21:34] <Absol> I_Spooky: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#525 [21:35] <I_Spooky> Thanks!
#526 [21:43] <I_Spooky> https://paste.ubuntu.com/p/RbnM6fkVvV/
#527 [21:43] <I_Spooky> I think I did it right..
#528 [21:49] <CubeTheThird> I_Spooky, let's see
#529 [21:50] <CubeTheThird> I_Spooky, so it crashes shortly after you press play?
#530 [21:50] <I_Spooky> When I start up a world.
#531 [21:54] <CubeTheThird> I_Spooky, hmm well it could be one of two things. Hard to say which since your logs aren't very specific. I'm leaning towards an issue with anti-virus. what anti-virus and firewall software do you have?
#532 [21:55] <I_Spooky> I don't know really. My Dad set up my computer, but I can ask him?
#533 [21:55] <CubeTheThird> I_Spooky, we can use a tool to scan and check
#534 [21:55] <CubeTheThird> ??> I_Spooky tools/hjt
#535 [21:55] <Absol> I_Spooky: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#536 [21:55] <Absol> I_Spooky: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#537 [21:56] <I_Spooky> K!
#538 [21:58] <I_Spooky> https://paste.ubuntu.com/p/5mvCrgDpkq/
#539 [21:59] <I_Spooky> Is this it??
#540 [22:00] <CubeTheThird> I_Spooky, yes. One moment
#541 [22:00] <I_Spooky> k!
#542 [22:01] <CubeTheThird> I_Spooky, hmm. I'm not actually seeing any anti-virus or firewall software installed (so probably windows defender then). I'm gonna recommend you run a malware scan, just in case
#543 [22:01] <CubeTheThird> ??> I_Spooky av/adwcleaner
#544 [22:01] <Absol> I_Spooky: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#545 [22:01] <Absol> I_Spooky: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#546 [22:02] <I_Spooky> Alright!
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#548 [22:18] <CubeTheThird> welcome back~
#549 [22:18] <I_Spooky> What next?
#550 [22:19] <CubeTheThird> I_Spooky, first, does the game still crash?
#551 [22:19] <I_Spooky> I haven't cheeked yet. I can do that now??
#552 [22:20] <CubeTheThird> I_Spooky, please do
#553 [22:20] <I_Spooky> K!
#554 [22:22] * Tozetti [webchat@177-189-47-3.dsl.telesp.net.br] has joined #minecrafthelp
#555 [22:22] <Tozetti> https://paste.ubuntu.com/p/XsqnpRPXj5/
#556 [22:23] <CubeTheThird> Tozetti, one moment
#557 [22:23] <Tozetti> ok
#558 [22:24] <CubeTheThird> Tozetti, try download and install https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?v=t
#559 [22:25] <Tozetti> ok
#560 [22:25] <I_Spooky> It works now!! Thank you sooo much!!
#561 [22:26] <CubeTheThird> I_Spooky, awesome!!!
#562 [22:26] <I_Spooky> You are the BEST!!
#563 [22:26] <CubeTheThird> :3
#564 [22:27] <I_Spooky> Bye, thanks again!! :D
#565 [22:27] <CubeTheThird> have fun~
#566 [22:28] <I_Spooky> Of course!
#567 [22:32] <Tozetti> i dont have a good pc tnks
#568 [22:33] <Tozetti> bye thank you
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#570 [22:43] <thelounge33> Hi guys
#571 [22:43] <thelounge33> I need some serious help
#572 [22:43] <thelounge33> It's super hard
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