#MinecraftHelp > 2018-05-16
#1 [00:00] <ken> or any version that is
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#5 [03:31] <francesco> hi
#6 [03:33] <francesco> +
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#8 [04:24] * WesleyPot [webchat@145-24-176-68.wlan.hro.nl] has joined #minecrafthelp
#9 [04:27] <WesleyPot> Hello, we have a new linux server which can not connect to the authentication server, we can ping the authentication server, but get the message: authentication servers are down. please try again later sorry. firewall of server is off. we controll the server with multicraft, online mode is enable.
#10 [04:34] <tyteen4a03> WesleyPot: where is your linux server hosted?
#11 [04:35] <WesleyPot> localy (the netherlands)
#12 [04:50] <tyteen4a03> WesleyPot: which hosting provdier?
#13 [04:50] <tyteen4a03> *provider
#14 [04:59] <WesleyPot> We use Multicraft, is that a provider? Otherwise i dont no which provider it is.
#15 [05:06] * DerMaxLP [webchat@p5B0F7186.dip0.t-ipconnect.de] has joined #minecrafthelp
#16 [05:06] <DerMaxLP> Hallo, ich habe mein Passwort vergessen und kann mich daher nicht einloggen
#17 [05:06] <DerMaxLP> Ich gehe also auf Resetten
#18 [05:06] <DerMaxLP> Angeblich wird eine Email zugeschickt
#19 [05:06] <DerMaxLP> die aber nicht ankommt
#20 [05:06] <DerMaxLP> Was kann ich machen?
#21 [05:09] <DerMaxLP> Hello, everybody, I have this problem and it is: I forgot my password on my minecraft account. Now that I have selected the option to send an email to reset, nothing happens. The mail does not arrive... What can I do now? Thank you already for your efforts
#22 [05:10] <DerMaxLP> Somebody there?
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#24 [05:23] <tyteen4a03> WesleyPot: no, I mean the server's provider, such as DigitalOcean or OVH
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#29 [06:01] <Innos> ok my question. i have longer time ago buy Minecraft PE on Android. With Texture Packs and Mash Up. Now i buy Win10 version too. i can merge my Account on boot devices. But my Texture Packs are not there in Win 10 version. why? must i buy double ???
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#32 [06:10] <SolenPena> chat
#33 [06:10] <SolenPena> #minecrafthelp Chat
#34 [06:10] <SolenPena> #minecrafthelp Chat
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#37 [06:59] * bibir007 [webchat@78-20-61-36.access.telenet.be] has joined #minecrafthelp
#38 [06:59] <bibir007> hi
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#42 [07:27] <tyteen4a03> bibir007: hi
#43 [09:02] <bibir007> helo?
#44 [09:02] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#45 [09:03] <bibir007> Do i thedaybefore yestarday somoene helped me over here, i had to unnisntal norton security, i did it but minecraft stil doesnt work
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#49 [09:26] <JAYHAWKMAX> Hello
#50 [09:27] <JAYHAWKMAX> I have a problem with the launcher.
#51 [09:27] <JAYHAWKMAX> Can you help me?
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#54 [10:29] <ikeo> Hi guys.
#55 [10:29] <caner> fa
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#57 [10:31] <ikeo> I wonder if someone can help me here.
#58 [10:31] <thgilfodrol> ikeo: what is the problem?
#59 [10:32] <ikeo> I have purchased Minecraft in 2010 I think by credit card. I have no transaction ID for my original purchase but I have 3 or 4 from buying Minecraft as gift codes for my friend using my original account.
#60 [10:33] <thgilfodrol> ikeo: do you remember if it was via card directly, or paypal?
#61 [10:33] <ikeo> I don't remember my login details nor the email. (I think I've messed up something durning migration few years ago)
#62 [10:34] <thgilfodrol> ikeo: do you remember the username?
#63 [10:34] <ikeo> The original purchase I have no idea, there is no email from paypal so I think it was card.
#64 [10:35] <ikeo> I'm only 80% sure about my username.
#65 [10:36] <ikeo> But I have the transaction ID from all the gift codes I have purchased!
#66 [10:36] <thgilfodrol> ikeo: those transaction IDs would only work if you wanted to retrieve the accounts associated with them, not your original
#67 [10:36] <thgilfodrol> ikeo: what do you think your username is?
#68 [10:38] <ikeo> Ikeomajesty or Ikeo_Majesty (i remeber the capitalisation of letters was important but as you can imagine I don't remember how it was)
#69 [10:38] <ikeo> I have the paypal account I was using for most transactions. If that helps at all
#70 [10:39] <thgilfodrol> ikeo: Ikeomajesty is showing up as migrated- can you try recovering your account first via the password reset form?
#71 [10:40] <thgilfodrol> ??> ikeo account/reset-password
#72 [10:40] <Absol> ikeo: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#73 [10:40] <Absol> ikeo: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#74 [10:44] <ikeo> I am receiving no email.
#75 [10:44] <ikeo> Maybe the email is wrong?
#76 [10:44] <thgilfodrol> ikeo: try checking spam, and other email addresses too
#77 [10:45] <ikeo> I have spend like 4 hours on it already testing all email combinations I can imagine.
#78 [10:45] <thgilfodrol> ??> ikeo account/trans-id/dibs
#79 [10:45] <Absol> ikeo: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#80 [10:45] <Absol> ikeo: Contact Mojang directly stating that you paid via the DIBS system; they will provide further instructions.
#81 [10:45] <thgilfodrol> ??> ikeo account/send-email
#82 [10:45] <Absol> ikeo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#83 [10:45] <Absol> ikeo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#84 [10:47] <ikeo> Can you at least give me some kind of hint about the email connected to Ikeomajesty?
#85 [10:47] <ikeo> First and last letter is plenty.
#86 [10:47] <thgilfodrol> ikeo: unfortunately, we don't have access to that here- this is a volunteer run channel with no direct ties to mojang
#87 [10:48] <thgilfodrol> ??> ikeo info/volunteer
#88 [10:48] <Absol> ikeo: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#89 [10:48] <ikeo> Oh, ok thank you guys then!
#90 [10:48] <thgilfodrol> ikeo: no problem, good luck!
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#93 [11:04] <Rebel> hello
#94 [11:04] <Rebel> I need help
#95 [11:05] <Rebel> So a bedrock realm i am on crashes every 15 mins and is crazy laggy
#96 [11:10] * Bogdi1234 [webchat@public-gprs359568.centertel.pl] has joined #minecrafthelp
#97 [11:10] <Bogdi1234> I can't enter the server.
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#101 [11:18] <RubyLove88> Hello, I am having troubles with staying connected on some servers that I play on, I am getting a timed out message, and a message stating forcibly removed by a remote host. ive got the latest version of Java. I don't understand why all of a sudden, im unable to play MC
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#104 [11:36] <thelounge93> Hello
#105 [11:36] <thelounge93> I cant LOgin into my Account
#106 [11:36] <thelounge93> I dont become an email to reset my password
#107 [11:38] * bibir007 [webchat@78-20-61-36.access.telenet.be] has quit. (Quit: webchat.esper.net)
#108 [11:39] <thelounge93> Can you help me
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#111 [11:41] <Iamsiege> My game will not launch can someone give me some tips
#112 [11:42] <Iamsiege> tyteen4a03 Can you tell me how to fix my game not loading up.
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#114 [11:56] * LeoNM1 [webchat@p57A7F28C.dip0.t-ipconnect.de] has joined #minecrafthelp
#115 [11:56] <LeoNM1> Hello i need help
#116 [11:57] <LeoNM1> My Minecraft sayed to me that i cant download the new version because a nother Data used it. What must i do?
#117 [11:58] <LeoNM1> HEllo?
#118 [11:59] <LeoNM1> Absol are you here?
#119 [11:59] <LeoNM1> Odysseius are YOU here?
#120 [11:59] <LeoNM1> Please i would play Minecraft
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#122 [12:05] <Saico> Hello ive lost my account
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#127 [13:51] <Darkmaninside> I have Minecraft on desktop version. And for some reason the game won't start up properly. It always crashes but on different stages. Sometimes the game won't even load the menu, other time i just get to "Building Terrain" when selecting a world. But the outcome is always the same, it either crashes, or the windows displays "stopped working" and th
#128 [13:51] <Darkmaninside> en closes out. SOO FRUSTRATING
#129 [13:52] <Darkmaninside> How can i possibly fix this? I've tried everything.
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#132 [14:49] * kingzzz [webchat@host81-141-127-198.in-addr.btcentralplus.com] has joined #minecrafthelp
#133 [14:51] <kingzzz> im not getting xp for completing Challenge advancement
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#136 [14:58] <kingzzz> im not getting xp for completing the Challenge advancements
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#140 [15:09] <luke> hey is here sombody to help me?
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#142 [15:10] <Tomas87> wyrzuca mnie z gry i pojawia siÄ™ crash report
#143 [15:11] <Tomas87> dlaczego tak sie dzieje? gram na survival
#144 [15:11] <Tomas87> ???????
#145 [15:12] <Tomas87> throws me out of the game and a crash report appears
#146 [15:12] <Tomas87> Why is this happening? I play survival
#147 [15:12] <Tomas87> ??????
#148 [15:14] <Tomas87> such things happen only when exploring the map
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#152 [15:28] <Tmast> I forgot the password of my account, i went to my email and changed it, then, it appeared me some questions that i didnt know, i went to my email again, changed it, and now im trying to answer the questions (that i just reseted) and It appears too many failed attempts or failed to enter.
#153 [15:39] <Tmast> Can anyone help me?
#154 [15:41] * Dan [webchat@pool-108-12-203-243.prvdri.fios.verizon.net] has joined #minecrafthelp
#155 [15:42] <Dan> Hey i cannot get into minecraft
#156 [15:42] <Dan> this pops up
#157 [15:42] <Dan> Unable to save download. ar_sa.lang
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#159 [15:48] <Tmast> I forgot the password of my account, i went to my email and changed it, then, it appeared me some questions that i didnt know, i went to my email again, changed it, and now im trying to answer the questions (that i just reseted) and It appears too many failed attempts or failed to enter.
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#162 [16:21] <thmshwrd> i forgot my password and no longer have access to the email i used to set up my account
#163 [16:39] * Briggan102 [webchat@172.79.36.102] has joined #minecrafthelp
#164 [16:40] <Briggan102> When I try to get into 1.12.2 I get this error ERROR :(
#165 [16:40] <Briggan102> unable to save download et_ee.lang
#166 [16:42] <Briggan102> and the error varies sometimes its a different download
#167 [16:54] <Odysseius> thmshwrd, https://account.mojang.com/changeemail/request
#168 [16:55] <Odysseius> Tmast, https://account.mojang.com/me/changeSecretQuestions
#169 [17:00] * Goliath101 [webchat@192.92.208.194] has joined #minecrafthelp
#170 [17:00] <Goliath101> i need halp
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#172 [17:08] * CindyJoshSnyder [webchat@50.110.104.109] has joined #minecrafthelp
#173 [17:09] <CindyJoshSnyder> minecraft crashes when I click play ive tried everything please help
#174 [17:10] <Odysseius> CindyJoshSnyder, Does it give you a crash message?
#175 [17:10] <CindyJoshSnyder> yes
#176 [17:10] <CindyJoshSnyder> it says unexpected error
#177 [17:10] <Odysseius> ??> CindyJoshSnyder paste
#178 [17:10] <Absol> CindyJoshSnyder: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#179 [17:10] <Odysseius> CindyJoshSnyder, Put the full crash message onto the pasting website Absol just linked you
#180 [17:11] <CindyJoshSnyder> thats a problem because when I click view crash report it crashes
#181 [17:11] <Odysseius> ??> CindyJoshSnyder launcher/log-txt
#182 [17:11] <Absol> CindyJoshSnyder: We need to see your full launcher log, which is created in the game directory.
#183 [17:11] <Absol> CindyJoshSnyder: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#184 [17:11] <CindyJoshSnyder> like a message pops up saying minecraft launcher has quit respinding
#185 [17:16] <CindyJoshSnyder> https://paste.ubuntu.com/p/ZthKymKRDj/
#186 [17:16] <Odysseius> CindyJoshSnyder, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#187 [17:16] <CindyJoshSnyder> sorry it took so long
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#200 [18:43] <Suitcase> i cant remember my password or username for my minecraft account
#201 [18:45] * minecraftBedpotato [webchat@74.118.31.53] has joined #minecrafthelp
#202 [18:45] <Suitcase> hello
#203 [18:45] <minecraftBedpotato> Hey i'm trying to run the old Minecraft 1.6.4 launcher so I can play Voltz because the sound for the vanilla mobs and blocks aren't happening. After downloading a old launcher thats supposed to fix this I got the "FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced"msg. What can i do to get it running or
#204 [18:45] <minecraftBedpotato> if not what can i do in order to get the sound? Id like to hear when a normal zombie is about to do me in the back.
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#210 [20:17] <Baz> Im having issues getting the ultra survival modpack to work
#211 [20:19] <Baz> anyone willing to help?
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#216 [20:31] <maphesto0311> i open the game start screen and click play the screen disappears and the game doesn't load past that
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#218 [20:35] <Plaky> I cannot start Minecraft currently, I always receive an error that Java cannot start. How can I fix this, so that Java starts when I click play on the Minecraft Launcher?
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#221 [20:52] <flyer1459> i need help with my account
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#229 [22:14] <thelounge40> when Minecraft finished updating, it said problem moving C:Program Files [x86]/tmp/tmpLuancher.tmp to Minecraftlauncher.exe with error code 5
#230 [23:08] * duffman [webchat@172-6-116-44.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#231 [23:09] <duffman> hey so I used to play this game a long time ago and trying to log in but it says my password is incorrect. I tried reseting it but didn't send the email to me. Help
#232 [23:11] * duffman [webchat@172-6-116-44.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)
#233 [23:13] * duffman2 [webchat@172-6-116-44.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#234 [23:14] * duffman2 [webchat@172-6-116-44.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)