#1 [00:00] * ABoyWithAFish [webchat@108-72-84-133.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#2 [00:00] <ABoyWithAFish> i need help
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#11 [03:28] * AtomicGaming666 [webchat@cpe-58-172-193-61.tb02.tas.asp.telstra.net] has joined #minecrafthelp
#12 [03:28] <AtomicGaming666> can you help me
#13 [03:29] <AtomicGaming666> my game crashes after loading it the world and i have evry think up to data im trying to launch 1.12.2
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#17 [05:30] * Ash [webchat@kylel01.mines.edu] has joined #minecrafthelp
#18 [05:33] <Ash> Hello I'm having issues trying to get a password reset email sent to a hotmail account (____@live.com). I've created 'test' accounts using a gmail and comcast email that both successfully receive the password reset email so I don't really know what's wrong with this specific email? I've recieved password reset emails for this account in the past to
#19 [05:33] <Ash> the same hotmail account.
#20 [06:03] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has joined #minecrafthelp
#21 [06:04] <StephenPlayz21> Why is my minecraft always crashing?
#22 [06:04] <StephenPlayz21> its like sorry for the inconvinience
#23 [06:06] <StephenPlayz21> please repoly
#24 [06:06] <StephenPlayz21> please reply*
#25 [06:09] <StephenPlayz21> Absol I really need your help I miss playing minecraft.
#26 [06:10] <Andrio> ??> StephenPlayz21 launcher/crash-log
#27 [06:10] <Absol> StephenPlayz21: We need to see your crash log, which is created after a crash.
#28 [06:10] <Absol> StephenPlayz21: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#29 [06:10] <Andrio> Ash, it's possible Hotmail is what's wrong
#30 [06:10] <StephenPlayz21> and all the sudden my minecraft always crash
#31 [06:10] <StephenPlayz21> ok wait
#32 [06:11] <AtomicGaming666> my game crashes after loading it the world and i have evry think up to data im trying to launch 1.12.2
#33 [06:11] <StephenPlayz21> same atomic
#34 [06:11] <StephenPlayz21> Same problem AtomicGaming666
#35 [06:12] <AtomicGaming666> i cant find what is rong i have even reinstalled it and reinstalled java
#36 [06:12] <StephenPlayz21> https://paste.ubuntu.com/p/nQkDfqcvS5/
#37 [06:12] <StephenPlayz21> Absol https://paste.ubuntu.com/p/nQkDfqcvS5/
#38 [06:13] <StephenPlayz21> I always re install my minecraft AtomicGaming666 and still my game also crash same as you
#39 [06:13] <AtomicGaming666> ok
#40 [06:13] <StephenPlayz21> even the java.
#41 [06:13] <AtomicGaming666> i dont know what to do
#42 [06:13] <StephenPlayz21> Even me?
#43 [06:13] <StephenPlayz21> Thats why I am here crying
#44 [06:13] <AtomicGaming666> :(
#45 [06:13] <Andrio> StephenPlayz21, does it happen without mods?
#46 [06:14] <Andrio> ??> AtomicGaming666 launcher/crash-log
#47 [06:14] <Absol> AtomicGaming666: We need to see your crash log, which is created after a crash.
#48 [06:14] <Absol> AtomicGaming666: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#49 [06:14] <StephenPlayz21> no I dont install mods but Optifine
#50 [06:14] <StephenPlayz21> Andrio I dont install monds but I install Optifine
#51 [06:14] <Andrio> StephenPlayz21, OptiFine is a mod.
#52 [06:14] <StephenPlayz21> ohhhh....
#53 [06:15] <StephenPlayz21> sorry I didnt know that :(
#54 [06:15] <StephenPlayz21> Andrio Sorry Tho. I didnt know that
#55 [06:15] <Andrio> hm
#56 [06:16] <AtomicGaming666> this ///
#57 [06:16] <AtomicGaming666> https://paste.ubuntu.com/p/zK5qT7sfkn/
#58 [06:16] <AtomicGaming666> ???
#59 [06:16] <StephenPlayz21> here is the ubuntu
#60 [06:16] <StephenPlayz21> https://paste.ubuntu.com/p/nQkDfqcvS5/
#61 [06:18] <Andrio> StephenPlayz21, does it happen without mods?
#62 [06:18] <Andrio> AtomicGaming666, that
#63 [06:18] <StephenPlayz21> yea
#64 [06:18] <Andrio> AtomicGaming666, that's not the crash report; do you have a crash report?
#65 [06:18] <StephenPlayz21> Andrio yea I tried it without using optifine tho/
#66 [06:18] <Andrio> StephenPlayz21, can you show me a crash report from a non-modded installation?
#67 [06:19] <StephenPlayz21> ok
#68 [06:19] <StephenPlayz21> ok
#69 [06:19] <StephenPlayz21> wait
#70 [06:19] <AtomicGaming666> i dont know how to find my crash reports
#71 [06:19] <AtomicGaming666> that is from my log folder
#72 [06:20] <StephenPlayz21> Andrio
#73 [06:20] <StephenPlayz21> I think I cannot get a crash report
#74 [06:21] <AtomicGaming666> i dont have a crash report folder
#75 [06:21] <StephenPlayz21> but Whenever I launch the game. It closes and the minecraft laucnher should appear but it doesnt
#76 [06:22] <Andrio> hm
#77 [06:22] <StephenPlayz21> Andrio thats the wrong crash report but I cannot get like crash reports
#78 [06:22] <Andrio> StephenPlayz21, does it happen with other worlds?
#79 [06:22] <StephenPlayz21> Andrio you see I cannot launch the game so that means I cannot play the game
#80 [06:22] <Andrio> ??> StephenPlayz21 launcher/log
#81 [06:22] <Absol> StephenPlayz21: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#82 [06:23] <Andrio> ??> AtomicGaming666 win/DXDiag
#83 [06:23] <Absol> AtomicGaming666: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#84 [06:23] <StephenPlayz21> It automatically close whenever I click the play button
#85 [06:24] <StephenPlayz21> wait for a sec
#86 [06:24] <Andrio> StephenPlayz21, there's something in the launch options to prevent that.
#87 [06:25] <StephenPlayz21> so I already finish the instructions
#88 [06:25] <AtomicGaming666> https://paste.ubuntu.com/p/3PQTWhCzmV/
#89 [06:26] <AtomicGaming666> there
#90 [06:26] <StephenPlayz21> https://paste.ubuntu.com/p/Z3bDkz6sR4/ there
#91 [06:27] <Andrio> StephenPlayz21, can you try using the 'Latest release' launcher profile?
#92 [06:27] <Andrio> AtomicGaming666, try using the older launcher from https://minecraft.net/download/alternative
#93 [06:27] <StephenPlayz21> ok
#94 [06:28] <AtomicGaming666> ?
#95 [06:28] <AtomicGaming666> nvm
#96 [06:28] <StephenPlayz21> Andrio ok
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#98 [06:29] <StephenPlayz21> https://paste.ubuntu.com/p/x2xzFDjN4J/
#99 [06:29] <StephenPlayz21> here
#100 [06:29] <AtomicGaming666> i cant it say i cant use this luncher
#101 [06:30] * baek100 [webchat@183.102.112.102] has joined #minecrafthelp
#102 [06:31] <StephenPlayz21> Andrio https://paste.ubuntu.com/p/x2xzFDjN4J/
#103 [06:31] <StephenPlayz21> Andrio there
#104 [06:31] <baek100> this file we can download.....netty-all-4.1.9.Final.jar
#105 [06:32] <baek100> this file we cannot download.....netty-all-4.1.9.Final.jar
#106 [06:32] <AtomicGaming666> i still cant play
#107 [06:32] <StephenPlayz21> even me
#108 [06:32] <StephenPlayz21> Andrio you still there?
#109 [06:32] <AtomicGaming666> this happens then game crash
#110 [06:32] <Andrio> hm
#111 [06:33] <AtomicGaming666> https://paste.ubuntu.com/p/wYPCVqmWhC/
#112 [06:33] <Andrio> StephenPlayz21, can you use the older launcher from https://minecraft.net/download/alternative ?
#113 [06:33] <StephenPlayz21> wait
#114 [06:33] <baek100> i have launcher problem!
#115 [06:34] <baek100> this file we cannot download.....netty-all-4.1.9.Final.jar
#116 [06:34] <StephenPlayz21> Andrio ok wait
#117 [06:34] <StephenPlayz21> Andrio so why do I need to download older launcher?
#118 [06:34] <StephenPlayz21> Andrio they are ugly I want the new one
#119 [06:35] <Andrio> StephenPlayz21, it seems to be better for diagnosing problems.
#120 [06:36] <StephenPlayz21> wait
#121 [06:36] <Andrio> AtomicGaming666, is there a Crash report tab?
#122 [06:36] <AtomicGaming666> no
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#124 [06:36] <StephenPlayz21> Andrio wait I think I download the same
#125 [06:36] <Andrio> :/
#126 [06:37] <StephenPlayz21> Andrio wait
#127 [06:37] <Andrio> ??> AtomicGaming666 launcher/legacy/log
#128 [06:37] <Absol> AtomicGaming666: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#129 [06:37] <Absol> AtomicGaming666: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to https://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#130 [06:37] <StephenPlayz21> Andrio I think I found my crash log
#131 [06:37] <StephenPlayz21> Andrio wait ok
#132 [06:37] <Andrio> ok
#133 [06:38] <AtomicGaming666> https://paste.ubuntu.com/p/BBNmmyzsHZ/
#134 [06:39] <StephenPlayz21> Andrio https://paste.ubuntu.com/p/M9SMV3d3pw/
#135 [06:39] <StephenPlayz21> Andrio
#136 [06:40] <AtomicGaming666> plz help
#137 [06:40] <AtomicGaming666> https://paste.ubuntu.com/p/BBNmmyzsHZ/
#138 [06:41] <Andrio> ??> StephenPlayz21 win/reinst
#139 [06:41] <Absol> StephenPlayz21: You may need to reinstall the locally installed files that Minecraft puts into place.
#140 [06:41] <Absol> StephenPlayz21: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#141 [06:42] <AtomicGaming666> that dot work
#142 [06:42] <StephenPlayz21> Andrio Oh My God..... I cant even play the game whenever I press the play button The game will be stuck to Mojang Logo. then It close
#143 [06:42] <AtomicGaming666> i have trid
#144 [06:42] <StephenPlayz21> Absol I already tried that so many times
#145 [06:42] <StephenPlayz21> Absol and it happens again and again and again
#146 [06:43] <AtomicGaming666> same
#147 [06:43] <Andrio> AtomicGaming666, try installing win64_15.40.38.4963.exe from https://downloadcenter.intel.com/download/27780/Intel-Graphics-Driver-for-Windows-15-40-?product=81493
#148 [06:43] <StephenPlayz21> Absol I deleted all even the save files all my world have benn deleted just to fix the minecraft.
#149 [06:43] <Andrio> StephenPlayz21, I'm not sure, then, I'm afraid
#150 [06:43] <StephenPlayz21> Absol but still nothing happens
#151 [06:44] <StephenPlayz21> Andrio what do your not sure your afraid?
#152 [06:45] <AtomicGaming666> Absol i can load a world than game crash
#153 [06:45] <StephenPlayz21> Andrio we come here so that you guys can help us fix the minecraft then what? you will say that Im not sure then I am afraid?
#154 [06:45] <Andrio> StephenPlayz21, unfortunately I don't know everything. Someone else may be able to help.
#155 [06:45] <StephenPlayz21> Andrio really? if you would stay then Markus Alexej Persson should fire you
#156 [06:45] <Andrio> Also we are volunteers.
#157 [06:46] <Andrio> He doesn't even work at Mojang any more.
#158 [06:46] <StephenPlayz21> So? he is the creator?
#159 [06:46] <AtomicGaming666> do you guys efen know what you r doing
#160 [06:46] <StephenPlayz21> Andrio yea thats why mojang chose you guys to help people then what you will not help us fix the launcher?
#161 [06:47] <StephenPlayz21> yes? thats the thing do you guys even know what you are doing
#162 [06:47] <Andrio> AtomicGaming666, that program will install up-to-date software for your video processor.
#163 [06:47] <StephenPlayz21> Andrio now what andrio you will not help me?
#164 [06:47] <StephenPlayz21> Andrio what's the email of your manager?
#165 [06:48] <Andrio> StephenPlayz21, I have none.
#166 [06:48] <AtomicGaming666> ??
#167 [06:48] <StephenPlayz21> Andrio what do you mean you have none?
#168 [06:48] <AtomicGaming666> what
#169 [06:48] <StephenPlayz21> Andrio then if you have none why do you not know this kind of problems
#170 [06:49] <StephenPlayz21> Andrio you are working here for such a long time and still you cant help us
#171 [06:49] <StephenPlayz21> Andrio who is your boss then? what's his/her email?
#172 [06:49] <Andrio> StephenPlayz21, unfortunately that doesn't mean I know everything
#173 [06:50] <Andrio> StephenPlayz21, I have no boss. I'm a volunteer. We have the channel founder
#174 [06:50] <StephenPlayz21> Andrio you are a worker and I know that they trained on how to help? this is your game so what ever happens you should help us or fix the launcher
#175 [06:50] <Andrio> StephenPlayz21, sorry to disappoint you there.
#176 [06:50] <StephenPlayz21> Andrio I think you should call some help maybe?
#177 [06:51] <StephenPlayz21> Andrio because we dont want to waste our for nothing
#178 [06:52] <StephenPlayz21> Andrio you know I am a filipino and $26.95 cost P1412.10 here in the philippines. and that money is too big for us
#179 [06:53] <StephenPlayz21> Andrio reply now
#180 [06:54] <Andrio> StephenPlayz21, if you bought the game recently, you can probably ask Mojang for a refund.
#181 [06:54] <Andrio> ??> StephenPlayz21 account/refund
#182 [06:54] <Absol> StephenPlayz21: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#183 [06:54] <StephenPlayz21> Absol you know I bought the game like 2016
#184 [06:54] <GreyVulpine> StephenPlayz21 - We do this of our own free will. There is no need to pester our volunteers here for help on topics they don't know. If they say they're unable to help you, then believe them.
#185 [06:55] <Andrio> AtomicGaming666: 'The video card is an expansion card that allows the computer to send graphical information to a video display device such as a monitor, TV, or projector.'
#186 [06:55] <Andrio> AtomicGaming666, the driver is the programs that control it
#187 [06:55] <GreyVulpine> We get no training on these topics from Mojang. We don't see a cent of your payment to Mojang. We paid for minecraft out of our pockets, same as you.
#188 [06:56] <GreyVulpine> Now, StephenPlayz21, if you want an alternative means of support, try the forums: https://www.minecraftforum.net/forums
#189 [06:56] <AtomicGaming666> and
#190 [06:56] <Andrio> AtomicGaming666, using out-of-date drivers may cause compatibility issues or they may have bugs
#191 [06:56] <AtomicGaming666> ok
#192 [06:56] <StephenPlayz21> GreyVulpine then what if all of us have the same problem as me?
#193 [06:56] * AtomicGaming666 [webchat@cpe-58-172-193-61.tb02.tas.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#194 [06:56] <GreyVulpine> StephenPlayz21 - Then we'd see much more than just you reporting such an issue
#195 [06:56] <StephenPlayz21> GreyVulpine what would they do? say the same thing?
#196 [06:57] <StephenPlayz21> GreyVulpine you know I understand you but you should know this kind of problems
#197 [06:57] <GreyVulpine> StephenPlayz21 - You don't know, until you try.
#198 [06:57] <StephenPlayz21> GreyVulpine do mojang even have an email?
#199 [06:58] <StephenPlayz21> GreyVulpine like gmail
#200 [06:58] <GreyVulpine> They have a support ticket system
#201 [06:58] <GreyVulpine> Any technical support issue, they'll point to us, or the forums. Their support ticket system is primarily for account issues like password resets and payment issues
#202 [07:00] * DERP73 [webchat@137-103-190-90.dyn.estpak.ee] has joined #minecrafthelp
#203 [07:01] <DERP73> i had minecraft and ana ccout but i recovered my pc and i can`t get Minecraft back :((((((
#204 [07:01] <DERP73> is anybody here???
#205 [07:01] <GreyVulpine> DERP73 - Did you forget your account details, or do you need the download link?
#206 [07:01] <DERP73> just
#207 [07:01] <DERP73> like
#208 [07:01] <DERP73> i cant get my mc back
#209 [07:02] <DERP73> i think the download link
#210 [07:02] <GreyVulpine> Log into your mojang account at:https://accounts.mojang.com/login
#211 [07:02] <DERP73> ok
#212 [07:02] <GreyVulpine> The link to download minecraft will be there. Use the same email address and password to log into Minecraft, as you did on the website there
#213 [07:03] <StephenPlayz21> GreyVulpine I am just confuse on why they dont know how to fix this kind of error
#214 [07:04] <DERP73> i cant remember what friend i put in the friend spot and i cant remember the cousin thing and i cant remember the school
#215 [07:04] <DERP73> ia m not just try`ing to get free mc
#216 [07:04] <DERP73> im serious
#217 [07:06] <Andrio> DERP73, see https://help.mojang.com/customer/en/portal/articles/2598286-resetting-security-questions?b_id=5408
#218 [07:11] <DERP73> ok thanks
#219 [07:11] <DERP73> i changed my sequrity questions
#220 [07:11] <DERP73> thank you ur the best :D
#221 [07:12] <StephenPlayz21> DERP73 your lucky they can help you.
#222 [07:22] * DERP73 [webchat@137-103-190-90.dyn.estpak.ee] has joined #minecrafthelp
#223 [07:24] * DERP73 [webchat@137-103-190-90.dyn.estpak.ee] has quit. (Client Quit)
#224 [07:27] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has quit. (Quit: webchat.esper.net)
#225 [07:42] * DERP73 [webchat@137-103-190-90.dyn.estpak.ee] has joined #minecrafthelp
#226 [07:43] <DERP73> i got minecraft windows 10 edition back but i had java edition where is it?
#227 [07:44] <Odysseius> DERP73, You can download it from here: https://minecraft.net/en-us/download/
#228 [07:44] <DERP73> i got it back from another admin or smthng like it
#229 [07:44] <DERP73> ok
#230 [07:44] <DERP73> ty
#231 [07:44] <DERP73> ur the best :D
#232 [07:56] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#233 [08:15] * Mikeandjosh [webchat@c-73-60-112-247.hsd1.ma.comcast.net] has joined #minecrafthelp
#234 [08:19] <Mikeandjosh> minecraft will not load on any version that is on minecaft pc on my laptop or any other computer that I can get on to at where I live so please help
#235 [08:19] <Odysseius> Mikeandjosh, Do you get any kind of error message?
#236 [08:23] <Mikeandjosh> no but it go to the mojang logo then not responding pop up at the top
#237 [08:23] <Odysseius> ??> Mikeandjosh launcher/log-txt
#238 [08:23] <Absol> Mikeandjosh: We need to see your full launcher log, which is created in the game directory.
#239 [08:23] <Absol> Mikeandjosh: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#240 [08:23] <Odysseius> Mikeandjosh, Please copy the log after the game freezes
#241 [08:41] * Mikeandjosh [webchat@c-73-60-112-247.hsd1.ma.comcast.net] has joined #minecrafthelp
#242 [08:43] <Mikeandjosh> 09:26:13] [Client thread/INFO]: Setting user: MikeAndJosh
#243 [08:43] <Mikeandjosh> [09:26:13] [Client thread/INFO]: (Session ID is token:784a98479b064be4b2e5dbf7910fd466:d5e0facbd5b84a579aa91b202f09e83c)
#244 [08:43] <Mikeandjosh> [09:26:13] [Client thread/INFO]: (Session ID is token:784a98479b064be4b2e5dbf7910fd466:d5e0facbd5b84a579aa91b202f09e83c)
#245 [08:43] <Odysseius> Mikeandjosh, Please give us the link to the paste
#246 [08:50] <Mikeandjosh> https://paste.ubuntu.com/p/c4z5DnGdgb/
#247 [08:51] <Odysseius> Mikeandjosh, Are you using 1.12.2?
#248 [08:52] <Mikeandjosh> 1.12.2 1.8.8 same problem no matter what version I use
#249 [08:54] <Odysseius> ??> Mikeandjosh win/dxdiag
#250 [08:54] <Absol> Mikeandjosh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#251 [09:01] <Mikeandjosh> https://paste.ubuntu.com/p/wPTfkHmW5g/
#252 [09:02] <Odysseius> ??> Mikeandjosh oem/hp/product-number
#253 [09:02] <Absol> Mikeandjosh: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#254 [09:02] <Absol> Mikeandjosh: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#255 [09:10] <Mikeandjosh> Y4T06UA#ABA
#256 [09:12] <Odysseius> Mikeandjosh, In which country did you buy the Laptop?
#257 [09:13] <Mikeandjosh> US
#258 [09:17] <Odysseius> Mikeandjosh, I'm sorry, but I'm having issues getting drivers from HP's stupid website (that's a professional term). Contact them, and ask for updated video card drivers, and make sure the driver is newer than from 2016.
#259 [09:18] <Mikeandjosh> ok thanks anyway
#260 [09:26] * niue [webchat@5ED1B5D4.cm-7-2c.dynamic.ziggo.nl] has joined #minecrafthelp
#261 [09:26] <niue> how to fix a "no route to host" issue playing LAN on Mac?
#262 [10:06] * DAnny [webchat@185.89.249.69] has joined #minecrafthelp
#263 [10:07] <DAnny> Hello, I have problems whit the login in the launcher and login in the official page can you help me?
#264 [10:23] * Mikeandjosh [webchat@c-73-60-112-247.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#265 [10:50] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#266 [10:52] * minecraft1 [webchat@host86-163-144-86.range86-163.btcentralplus.com] has joined #minecrafthelp
#267 [10:52] <minecraft1> what can i do if I cant remember my email that I used 7 years ago?
#268 [11:20] * Super [webchat@8.77-178-91.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#269 [11:20] <Super> Hello, anybody there to help me out?
#270 [11:23] <urielsalis> hi Super
#271 [11:24] <Super> Hi, I'm having a weird issue where if I alt-tab out of the game and I look at the game window I'm having around 300 fps. When I alt-tab back in my fps drop to 100 or something.
#272 [11:30] <Super> While the game used to run really well it runs horrible now on servers since my fps can drop as low as 40fps
#273 [11:51] * gretchen [Mibbit@190-72-42-176.dyn.dsl.cantv.net] has joined #minecrafthelp
#274 [11:51] * Absol kicked gretchen from #minecrafthelp (Reason: retchen :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#275 [11:53] * Jlewis [webchat@162.218.238.10] has joined #minecrafthelp
#276 [11:57] <Jlewis> I keep getting "Login failed. Invalid username or password. (Forgot your password?)" when trying to connect from my home network for the past 2 days. I've tried from multiple PC's with multiple accounts, still no luck. I can connect with hotspot from my phone though. Any thoughts?
#277 [12:09] * thelounge43 [webchat@50.111.125.87] has joined #minecrafthelp
#278 [12:10] <thelounge43> Hello i need help with this minecraft error idk what to do to fix it: "The game crashed whilst initializing game"
#279 [12:10] <thelounge43> Hello i need help with this minecraft error idk what to do to fix it: "The game crashed whilst initializing game"
#280 [12:13] <Jlewis> Good luck. Nothing but crickets in here...
#281 [12:13] <Jlewis> I'm out.
#282 [12:13] * Jlewis [webchat@162.218.238.10] has quit. (Quit: webchat.esper.net)
#283 [12:18] <thgilfodrol> ??> thelounge43 launcher/log
#284 [12:18] <Absol> thelounge43: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#285 [12:18] * Super [webchat@8.77-178-91.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#286 [12:56] * VMR [webchat@187.180.134.57] has joined #minecrafthelp
#287 [13:14] * hurt [webchat@151.36.111.136] has joined #minecrafthelp
#288 [13:16] <hurt> how I can fix the close.ogg error?
#289 [13:18] * hurt [webchat@151.36.111.136] has quit. (Client Quit)
#290 [13:18] * Snihgga [webchat@CPEac202e100dc3-CMac202e100dc0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#291 [13:19] <Snihgga> Hi when someone is able to help I would appreciate it
#292 [13:25] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#293 [13:38] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Ping timeout: 198 seconds)
#294 [14:03] * dood [webchat@host-92-0-119-42.as43234.net] has joined #minecrafthelp
#295 [14:04] <dood> I'm having problems buying realms is this the right place to talk?
#296 [14:15] * Matthew8 [webchat@cpe-74-135-62-169.columbus.res.rr.com] has joined #minecrafthelp
#297 [14:17] <Matthew8> Whenever I try starting the game, it immediatly crashes. This is the crash report-
#298 [14:19] <Matthew8> https://pastebin.com/DVTgJa3S
#299 [14:20] <Matthew8> I'm not sure what I should do
#300 [14:20] <Lord_Ralex> ??> Matthew8 win/dxdiag
#301 [14:20] <Absol> Matthew8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#302 [14:25] <Matthew8> https://pastebin.com/Xbv9DXmv
#303 [14:26] <Lord_Ralex> are you using the main monitor or the secondary?
#304 [14:30] <Matthew8> Main
#305 [14:30] <Lord_Ralex> https://www.geforce.com/drivers/results/134070 can try a clean installation of your video drivers
#306 [14:30] <Lord_Ralex> when it prompts, use "Custom", then "Clean installation"
#307 [14:30] <Matthew8> Ok
#308 [14:31] <Matthew8> I've tried this already, but with no success. but All I did was update so a clean installation might work
#309 [14:44] <Matthew8> Thanks for the help guys
#310 [14:45] <Matthew8> It's not crashing any more
#311 [14:52] * Petruna [webchat@ip-89-102-81-112.net.upcbroadband.cz] has joined #minecrafthelp
#312 [14:54] <Petruna> Hello, I would like to ask you.. can i refund this game ? (minecraft java edition)
#313 [14:56] <Anna> ??> Petruna account/refund
#314 [14:56] <Absol> Petruna: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#315 [14:59] * okan [webchat@host-217-131-84-131.reverse.superonline.net] has joined #minecrafthelp
#316 [15:00] <okan> hi umm i am trying to change my mail because i cannot connect bu it says this mail does not exist i think someone hacked my account
#317 [15:00] <okan> i remember the security questions and all that
#318 [15:01] <okan> :((((((
#319 [15:06] * dood [webchat@host-92-0-119-42.as43234.net] has quit. (Quit: webchat.esper.net)
#320 [15:09] * speed [webchat@81-231-183-139-no96.tbcn.telia.com] has joined #minecrafthelp
#321 [15:10] <speed> so i have a small problem "Could not create file 1.12,json" os the error how can i fix it?
#322 [15:15] * sgkmlcv [webchat@90.151.95.217] has joined #minecrafthelp
#323 [15:16] <sgkmlcv> Can you help me, please?
#324 [15:18] * okan [webchat@host-217-131-84-131.reverse.superonline.net] has quit. (Quit: webchat.esper.net)
#325 [15:20] * bibir007 [webchat@78-20-61-36.access.telenet.be] has joined #minecrafthelp
#326 [15:21] <bibir007> hello, i came here some days ago and i had to unninstal norton, now idid it butm inecraft still doesn't work
#327 [15:22] * sgkmlcv [webchat@90.151.95.217] has quit. (Quit: webchat.esper.net)
#328 [15:23] * PatoFrango [webchat@mo4-84-90-112-105.netvisao.pt] has joined #minecrafthelp
#329 [15:25] <PatoFrango> Hi, my friend's having issues with her account. When she tries to log on through the launcher, an error pops up saying "Could not connect to server". What is she possibly doing wrong?
#330 [15:25] <PatoFrango> Thanks for your time.
#331 [15:50] * gpsqueixo [webchat@76.49.136.95.rev.vodafone.pt] has joined #minecrafthelp
#332 [15:50] <gpsqueixo> hello, i need help
#333 [15:51] <gpsqueixo> I downloaded Minecraft but when I click on the Launcher all I get is a black screen. What's up?
#334 [15:52] * bibir007 [webchat@78-20-61-36.access.telenet.be] has quit. (Quit: webchat.esper.net)
#335 [15:53] * gpsqueixo0 [webchat@76.49.136.95.rev.vodafone.pt] has joined #minecrafthelp
#336 [15:54] <gpsqueixo0> How can I log into my Minecraft account after downloading the Launcher?
#337 [15:54] * gpsqueixo [webchat@76.49.136.95.rev.vodafone.pt] has quit. (Client Quit)
#338 [15:54] * gpsqueixo0 [webchat@76.49.136.95.rev.vodafone.pt] has quit. (Client Quit)
#339 [15:54] * itay [webchat@77.138.251.131] has joined #minecrafthelp
#340 [15:55] * Snihgga [webchat@CPEac202e100dc3-CMac202e100dc0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#341 [15:56] <itay> when i try to open minecraft (on mac) it says i am not connected to wifi and to play offline which i have no prob doing but when in click play offline it says it is unable to connect to temporary server, what do i do?
#342 [15:56] <itay> btw i am connected to wifi
#343 [15:57] <Odysseius> itay, Do other game platforms, like Steam or Origin, work?
#344 [15:57] <itay> i dont have those
#345 [15:57] <Odysseius> ??> itay tools/hjt
#346 [15:57] <Absol> itay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#347 [15:57] <Absol> itay: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#348 [15:58] <itay> ok ill try someone of these and get back to you if it still doesnt work, thanks guys
#349 [15:58] <Odysseius> itay, Please follow the instructions Absol just gave you.
#350 [15:59] <itay> ok
#351 [15:59] <itay> ok
#352 [16:00] * itay [webchat@77.138.251.131] has left #minecrafthelp
#353 [16:50] * thelounge26 [webchat@c-68-57-7-162.hsd1.tn.comcast.net] has joined #minecrafthelp
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#355 [16:58] * ThegameingkidYT [webchat@cpc102056-bagu16-2-0-cust224.1-3.cable.virginm.net] has joined #minecrafthelp
#356 [17:00] <ThegameingkidYT> Filename on disk: javaw.exe
#357 [17:00] <ThegameingkidYT> Path: C:/Users\kayel\OneDrive\Documents\Curse\Minecraft\Install\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#358 [17:01] <ThegameingkidYT> when i lanch mc is shows that
#359 [17:01] * ThegameingkidYT [webchat@cpc102056-bagu16-2-0-cust224.1-3.cable.virginm.net] has quit. (Client Quit)
#360 [17:14] * Anonymous9 [webchat@107-179-231-214.cpe.teksavvy.com] has joined #minecrafthelp
#361 [17:14] <Anonymous9> hello
#362 [17:14] <Anonymous9> i need help
#363 [17:15] * Triggered_kitty [webchat@louisville.mtnbb.com] has joined #minecrafthelp
#364 [17:15] <Anonymous9> hello
#365 [17:15] <Anonymous9> can u help me?
#366 [17:16] <Anonymous9> my minecraft launches perfectly but it gets stuck on the white screen
#367 [17:20] * Anonymous9 [webchat@107-179-231-214.cpe.teksavvy.com] has quit. (Quit: webchat.esper.net)
#368 [17:21] * Munia0708 [webchat@162.218.238.71] has joined #minecrafthelp
#369 [17:23] <Munia0708> Hello. I Was here yesterday asking about anything that can be done to help me login to my Mojang account. I have contacted support and they haven't been able to help. I am trying to figure out why I cannot login to my account through the launcher nor the website.
#370 [17:24] <Munia0708> I do not want to be told to contact support again, nor do I want to be directed to the help forum. I have been through both places to no avail. I am wondering if there is something else that is preventing me from logging in. I was able to login perfectly fine 2 nights ago and I have done nothing different since then.
#371 [17:24] <Triggered_kitty> Hello anyone that will help me, please i'm in despite need of help. My Problem is, that i cannot log into my minecraft game or my mojang account. Befor i get into the problem i would like to state that i tryed every thing the mojong support center told me. i wated not 30 or a hour afer logging in i wated 2 days. OK, My problem is that i dont know m
#372 [17:24] <Triggered_kitty> y pass word and in order to change it i need my sucurity qwestions awsered correctly and i dont know them eather so when i chry to cange my password i canot and the same gos for trying to change my sucurity qwestions i need my password to change them i really need help ive been trying to loging for sevaral days now and it is geting qwight frushtrat
#373 [17:24] <Triggered_kitty> ing.
#374 [17:25] <Triggered_kitty> please reply as soon as posable
#375 [17:26] <tyteen4a03> ??> Triggered_kitty account/send-email
#376 [17:26] <Absol> Triggered_kitty: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#377 [17:26] * EaMooN90 [webchat@c-343a72d5.01-1053-7570702.cust.ownit.se] has joined #minecrafthelp
#378 [17:26] <Absol> Triggered_kitty: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#379 [17:26] <tyteen4a03> Munia0708: are you able to log into account.mojang.com with the credentials?
#380 [17:26] <EaMooN90> Hi I need help with my mojang/minecraft account
#381 [17:27] <Triggered_kitty> umm i dont under stand your awnsers
#382 [17:27] <Triggered_kitty> and whats mojangs email
#383 [17:27] <tyteen4a03> Triggered_kitty: read what Absol sent you
#384 [17:27] <tyteen4a03> EaMooN90: yes/
#385 [17:27] <tyteen4a03> ?
#386 [17:28] <Triggered_kitty> thank you for your help i will refer back to you if this dosent work
#387 [17:28] <EaMooN90> Yeah i hve not played in a while and me and my friend want to play againg after a few years but when i log in on minecrafts website it says i dont own it
#388 [17:28] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has joined #minecrafthelp
#389 [17:29] <tyteen4a03> EaMooN90: Minecraft username please?
#390 [17:29] <EaMooN90> EaMooN90
#391 [17:29] <EaMooN90> it should be linked to this mail: simon@hyvarinen.se
#392 [17:29] <cantelopepark> Whenever I open to LAN my friend still can't see my world?
#393 [17:29] <tyteen4a03> EaMooN90: did you pay for Minecraft back then?
#394 [17:30] <EaMooN90> yeah when minecraft just came out so been awhile
#395 [17:30] <tyteen4a03> cantelopepark: are you connected to a public network? Any antiviruses?
#396 [17:30] <tyteen4a03> EaMooN90: it looks like there is no such Minecraft account
#397 [17:30] <tyteen4a03> ??> EaMooN90 account/send-email
#398 [17:30] <Absol> EaMooN90: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#399 [17:30] <Absol> EaMooN90: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#400 [17:30] <tyteen4a03> EaMooN90: send an email to Mojang to see if they can find anything under that email
#401 [17:30] <cantelopepark> We are both connected to our home wifi, I have antiviruses but unfortunately I don't know much about them or their function
#402 [17:31] <tyteen4a03> cantelopepark: they interfere with Minecraft
#403 [17:31] <tyteen4a03> ??> cantelopepark win/av/detect
#404 [17:31] <Absol> cantelopepark: Go to the Control Panel, Programs and Features, and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#405 [17:31] <EaMooN90> wait it could be this name also Drutten90
#406 [17:31] <tyteen4a03> EaMooN90: doesn't exist either
#407 [17:31] <tyteen4a03> EaMooN90: you can check it for yourself on https://namemc.com/name/Drutten90
#408 [17:32] <EaMooN90> wtf
#409 [17:32] <EaMooN90> It's like it has just vannished
#410 [17:32] * Triggered_kitty [webchat@louisville.mtnbb.com] has quit. (Quit: webchat.esper.net)
#411 [17:33] * Triggered_kitty [webchat@louisville.mtnbb.com] has joined #minecrafthelp
#412 [17:33] <tyteen4a03> EaMooN90: most likely you didn't pay for premium properly and the names were deleted when Mojang purged non-premium Minecraft.net accounts
#413 [17:33] <Triggered_kitty> i back and the link did not give me an email
#414 [17:33] <tyteen4a03> Triggered_kitty: you need to fill the form on the page
#415 [17:33] <tyteen4a03> ??> Triggered_kitty account/send-email
#416 [17:33] <EaMooN90> well last time i played was like 6 months ago
#417 [17:33] <Absol> Triggered_kitty: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#418 [17:33] <Absol> Triggered_kitty: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#419 [17:34] <tyteen4a03> EaMooN90: again, email Mojang so they can figure out what happened
#420 [17:34] <cantelopepark> Avast Free Antivirus
#421 [17:34] <tyteen4a03> cantelopepark: try uninstalling it
#422 [17:34] * tgherealmaster007 [webchat@62-46-69-244.hdsl.highway.telekom.at] has joined #minecrafthelp
#423 [17:34] <Triggered_kitty> what is a Transaction ID
#424 [17:35] <EaMooN90> ok think i may have changed my name to CoolBreeze0 or just CoolBreeze
#425 [17:35] <tyteen4a03> Triggered_kitty: this would be on your email receipt
#426 [17:35] <EaMooN90> been so long
#427 [17:35] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#428 [17:36] <tgherealmaster007> minecraft starts and crashes one minute later
#429 [17:36] <tyteen4a03> EaMooN90: from the name history, it's likely that your account was hacked at some point and somebody else took over the name; see https://namemc.com/name/CoolBreeze
#430 [17:36] <tyteen4a03> ??> tgherealmaster007 launcher/crash-report
#431 [17:36] <tyteen4a03> ??> tgherealmaster007 launcher/crash-log
#432 [17:36] <Absol> tgherealmaster007: We need to see your crash log, which is created after a crash.
#433 [17:36] <Absol> tgherealmaster007: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#434 [17:38] <EaMooN90> yeah the one named GhostAngelYT has the same skin that i had
#435 [17:38] <tgherealmaster007> ok tryong it out
#436 [17:38] <tgherealmaster007> trying*
#437 [17:38] <tyteen4a03> ??> EaMooN90 account/send-email
#438 [17:38] <Absol> EaMooN90: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#439 [17:38] <Absol> EaMooN90: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#440 [17:39] <EaMooN90> ok
#441 [17:42] <Munia0708> tyteen4a03 I have tried to login to minecraft.net but I get the same issue. Invalid credentials.
#442 [17:44] <Munia0708> tyteen4a03 Wait, I lied. Yes I can. Sorry
#443 [17:44] <Munia0708> I realized you gave a different site and tried and yes, I am logged in
#444 [17:47] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has joined #minecrafthelp
#445 [17:49] <cantelopepark> (original question: Whenever I 'Open to LAN" my friends can't see my world) I'm back, I uninstalled my antivirus and restarted my computer. Tested minecraft, my friend still can't see my world and now I'm can't see his if he's sharing.
#446 [17:49] <tgherealmaster007> tried to paste it but not working...
#447 [17:53] <tgherealmaster007> in unbuntu pastebin...but not pasting....
#448 [17:55] * kevintjuhNL [webchat@541E1742.cm-5-7a.dynamic.ziggo.nl] has joined #minecrafthelp
#449 [17:55] <kevintjuhNL> anyone can help me?
#450 [17:55] <kevintjuhNL> i cant download minecraft again...
#451 [17:57] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#452 [17:58] * kevintjuhNL [webchat@541E1742.cm-5-7a.dynamic.ziggo.nl] has quit. (Client Quit)
#453 [17:58] * mara999 [webchat@ip-173-224-184-125.syringanetworks.net] has joined #minecrafthelp
#454 [17:59] <mara999> I've been trying to "tame" dolphins but there's never an option to "feed" them when I swim up to them holding raw fish?
#455 [18:02] * mara999 [webchat@ip-173-224-184-125.syringanetworks.net] has quit. (Client Quit)
#456 [18:03] * mara999 [webchat@ip-173-224-184-125.syringanetworks.net] has joined #minecrafthelp
#457 [18:03] <mara999> How do I feel dolphins?
#458 [18:03] * thelounge33 [webchat@s72-38-183-150.static.comm.cgocable.net] has joined #minecrafthelp
#459 [18:04] * mara999 [webchat@ip-173-224-184-125.syringanetworks.net] has quit. (Client Quit)
#460 [18:05] <thelounge33> my minecraft launcher launches but then the game does not load and i did a hard reset already
#461 [18:05] * frymaster [frymaster@nervousenergy.co.uk] has quit. (Ping timeout: 182 seconds)
#462 [18:05] * a [webchat@wlan-186-194-177-168.clickrede.com.br] has joined #minecrafthelp
#463 [18:05] <a> ola
#464 [18:06] <a> meu mine ta bugado
#465 [18:06] <thelounge33> my minecraft launcher launches but then the game does not load and i did a hard reset already
#466 [18:06] * a [webchat@wlan-186-194-177-168.clickrede.com.br] has quit. (Client Quit)
#467 [18:09] * thelounge33 [webchat@s72-38-183-150.static.comm.cgocable.net] has quit. (Quit: webchat.esper.net)
#468 [18:20] * frymaster [frymaster@nervousenergy.co.uk] has joined #minecrafthelp
#469 [18:21] * ARNOL890 [webchat@dsl-189-183-121-148-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#470 [18:24] * ARNOL890 [webchat@dsl-189-183-121-148-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#471 [18:25] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has joined #minecrafthelp
#472 [18:26] <cantelopepark> I can't seem to share my world with my friend
#473 [18:30] <cantelopepark> i have uninstalled my antivirus, and I have gone into control panel and ""allowed" both all Java and all Minecraft apps through the firewall
#474 [18:31] <cantelopepark> I can see other worlds but wehn I share mine my friends can't see it
#475 [18:33] * ruca87xo [webchat@73.114.23.103] has joined #minecrafthelp
#476 [18:34] <ruca87xo> everytime i try to launch minecraft, it says game crash
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#480 [18:41] <Lucifer1> still coming up withName: hit3.ogg
#481 [18:41] <Lucifer1> when i try to download latest issue
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#484 [18:45] <Lucifer1> nvm
#485 [18:47] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has joined #minecrafthelp
#486 [18:47] <cantelopepark> i keep getting booted from connection on this chat so I'm sorry for repeating myself
#487 [18:48] <cantelopepark> but I can't share my world with a friend to play on and I cant figure out why
#488 [18:52] <Munia0708> Checked another computer and I still can't login. I am NOT able to login to account.mojang.com
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#491 [19:16] <cantelopepark> I have tried uninstalling antiviruses and I have changed all my control panel settings to allow java and minecraft apps through my firewall. I still can't share my world
#492 [19:16] <CharizardOP> I know this isn't a technical question but can sm1 help me figure out why my iron farm isn't working?
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#495 [19:25] * Mincraftplayer889 [webchat@143-124.static.abakusbp.net] has joined #minecrafthelp
#496 [19:27] <Mincraftplayer889> Hello can anyone help me i have a problem with Minecraft dont running and error pops up that its not Win32 application how can i fix that?
#497 [19:27] <CubeTheThird> ??> Mincraftplayer889 win/cmd/admin
#498 [19:27] <Absol> Mincraftplayer889: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#499 [19:29] <Mincraftplayer889> I tryed that before nothing happens. Is it possible that windows needs update?
#500 [19:30] <CubeTheThird> Mincraftplayer889, sorry.. what did you try exactly? I didn't finish giving instructions
#501 [19:30] <Mincraftplayer889> I saw some videos on Youtube same thing to do with cmd but nothing happens after i click it it just closes..
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#503 [19:31] <CubeTheThird> Mincraftplayer889, ok... can you at least try the instructions I'm going to give? what you have doesn't sound very reliable
#504 [19:32] <Mincraftplayer889> Ok i'm listening
#505 [19:32] <CubeTheThird> Mincraftplayer889, first do what Absol said
#506 [19:32] <Mincraftplayer889> I did that but same problem it closes..
#507 [19:32] <CubeTheThird> Mincraftplayer889, wait.. what? cmd closes as soon as you open it?
#508 [19:33] <Mincraftplayer889> Yes
#509 [19:33] <CubeTheThird> O.o
#510 [19:33] <Mincraftplayer889> I'm not joking it just closes idk why..
#511 [19:33] <CubeTheThird> Mincraftplayer889, can you try doing the same thing, except with PowerShell instead of cmd?
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#513 [19:34] <Mincraftplayer889> I'll try
#514 [19:36] <Mincraftplayer889> Should i type something in or?
#515 [19:37] <CubeTheThird> Mincraftplayer889, oh so the window stayed open then? one sec lemme find the powershell version of the command
#516 [19:37] <Mincraftplayer889> Ok
#517 [19:37] <CubeTheThird> Mincraftplayer889, not sure if this one works in it, but try running: sfc /scannow
#518 [19:38] <Mincraftplayer889> Ok what should i do next?
#519 [19:39] <CubeTheThird> Mincraftplayer889, did it run? it should normally take several minutes to run it
#520 [19:40] <Mincraftplayer889> It did it opened my c:\Windows\system32\kerne132.dll that is what it says
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#522 [19:41] <CubeTheThird> uhh..... that doesn't sound right...
#523 [19:41] <CubeTheThird> Mincraftplayer889, ok try this one instead: dism /online /cleanup-image /scanhealth
#524 [19:45] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has joined #minecrafthelp
#525 [19:45] <cantelopepark> hello I was disconnected from the chat again
#526 [19:45] <cantelopepark> so I need help sharing world with a friend
#527 [19:45] <cantelopepark> I've uninstalled antiviruses and I have changed all control panel settings to allow java and minecraft to run through firewall
#528 [19:46] <CubeTheThird> cantelopepark, so you're hosting a dedicated server?
#529 [19:46] <cantelopepark> no I'm opening my world to LAN
#530 [19:47] <CubeTheThird> cooldude, oh so you have a friend on the same network as you, but can't find your LAN world?
#531 [19:47] <CubeTheThird> oops
#532 [19:47] <CubeTheThird> cantelopepark, ^^^
#533 [19:47] <cantelopepark> yes he can't see it on his computer, he doesn't have any firewall blocks either
#534 [19:48] <CubeTheThird> cantelopepark, ok. we can try having him manually connect. Do you know how to find your local IP address?
#535 [19:49] <cantelopepark> I do not
#536 [19:49] <CubeTheThird> cantelopepark, can you open cmd?
#537 [19:49] <cantelopepark> what is "cmd"?
#538 [19:49] <CubeTheThird> ??> cantelopepark win/cmd
#539 [19:49] <Absol> cantelopepark: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#540 [19:50] <cantelopepark> okay its open
#541 [19:50] <CubeTheThird> cantelopepark, there, type this and press enter: ipconfig
#542 [19:51] <cantelopepark> okay done
#543 [19:51] <CubeTheThird> cantelopepark, it should have spit out a bunch of stuff. Find the line that has IPv4, and next to it will be your local IP address
#544 [19:52] <CubeTheThird> cantelopepark, it should either be 192.168... or 10.0...
#545 [19:53] <cantelopepark> yes its 10.0 etc.
#546 [19:53] <cantelopepark> does this change?
#547 [19:53] <CubeTheThird> cantelopepark, it can change yes
#548 [19:53] <CubeTheThird> cantelopepark, usually if your computer is disconnected from your network for more than ~24 hours. depends on your router
#549 [19:54] <cantelopepark> okay but I can always find it the same method as we just used
#550 [19:54] <CubeTheThird> cantelopepark, yup that's right. Next, when you opened your game to LAN, it should have spit out a port number in the game's chat
#551 [19:54] <cantelopepark> Yes let me open it right now and see what that is
#552 [19:55] <cantelopepark> okay found it
#553 [19:55] <CubeTheThird> cantelopepark, ok. your friend can try connecting to your game by adding a server with this address: <local ip>:<port>
#554 [19:56] <CubeTheThird> cantelopepark, so for example, 10.0.0.15:46237
#555 [19:57] <cantelopepark> okay we just tried it and it timed out
#556 [19:58] <CubeTheThird> cantelopepark, hmm. can you confirm that your friend is indeed connected to the same network as you?
#557 [20:00] <cantelopepark> we are trying one more try
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#559 [20:02] <cantelopepark> sorry I'm back now
#560 [20:02] <cantelopepark> we tried again and now it says connection timed out
#561 [20:03] <cantelopepark> CubeTheThird thank you for your help
#562 [20:06] <CubeTheThird> cantelopepark, wait.. so it is or isn't working?
#563 [20:07] <cantelopepark> it hasn't worked yet no
#564 [20:08] <CubeTheThird> cantelopepark, ah ok. out of curiosity, are you able to connect to your friend?
#565 [20:09] <cantelopepark> connect as in communicate with or connect as in join one of his worlds?
#566 [20:09] <CubeTheThird> cantelopepark, join
#567 [20:09] <cantelopepark> we'll try
#568 [20:10] <cantelopepark> okay exiting my own world minecraft crashed, I'm reopening noe
#569 [20:10] <CubeTheThird> O.o
#570 [20:12] <cantelopepark> No I can't connect to his world either
#571 [20:13] <CubeTheThird> cantelopepark, hmm interesting. are you both using windows?
#572 [20:13] <cantelopepark> no he is on a mac
#573 [20:13] <CubeTheThird> cantelopepark, ok. does he have anti-virus?
#574 [20:13] <cantelopepark> no he doesnt
#575 [20:14] <CubeTheThird> cantelopepark, ok. as you said you were here previously, have you made a trend micro report before?
#576 [20:15] <cantelopepark> I have no idea what that is
#577 [20:15] <CubeTheThird> ??> cantelopepark tools/hjt
#578 [20:15] <Absol> cantelopepark: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#579 [20:15] <Absol> cantelopepark: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#580 [20:20] <cantelopepark> okay I think I did this right
#581 [20:20] <cantelopepark> https://paste.ubuntu.com/p/h6tJvHbSym/
#582 [20:21] <CubeTheThird> cantelopepark, alright let's see
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#585 [20:22] <CubeTheThird> cantelopepark, hmm I see you're running akamai netsession. it might be conflicting with the connection
#586 [20:23] <cantelopepark> I don't know what tha tis
#587 [20:23] <cantelopepark> I'll confess I definitely don't knoe everything about ym computer or what is on it
#588 [20:23] <CubeTheThird> cantelopepark, are you able to check if you can uninstall it?
#589 [20:24] <cantelopepark> sure, will it harm anyhting on my computer to uninstall it?
#590 [20:25] <CubeTheThird> cantelopepark, no. I don't know why you even have it installed
#591 [20:26] <cantelopepark> okay it has been successfully uninstalled
#592 [20:28] <CubeTheThird> cantelopepark, ok cool. You might need to reboot before seeing any changes, but try connecting again
#593 [20:29] * TempAccount3301 [webchat@mobile-107-77-214-10.mobile.att.net] has joined #minecrafthelp
#594 [20:29] <cantelopepark> will do, thank you for your patience
#595 [20:29] <TempAccount3301> I need help with email password reset
#596 [20:29] <CubeTheThird> no problem
#597 [20:29] <CubeTheThird> TempAccount3301, what problem are you experiencing with it?
#598 [20:30] <TempAccount3301> It doesnt seem to be sending the emails to my adress
#599 [20:30] <TempAccount3301> Despite saying it did
#600 [20:30] <CubeTheThird> TempAccount3301, how long have you waited for the email?
#601 [20:30] <TempAccount3301> ~20-30 minutes
#602 [20:31] <CubeTheThird> TempAccount3301, ok. If after 1 hour you still haven't received anything, you'll have to contact Mojang about this issue
#603 [20:31] <CubeTheThird> ??> TempAccount3301 mojang/email
#604 [20:31] <Absol> TempAccount3301: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#605 [20:31] <Absol> TempAccount3301: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#607 [20:32] <cantelopepark> okay nothing has changed, I will reboot, try again and be back
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#610 [20:44] <cantelopepark> Okay I rebooted, no change we tried connecting and then manually and neither worked.
#611 [20:44] <CubeTheThird> cantelopepark, hmm ok. let's try doing a malware scan then
#612 [20:44] <CubeTheThird> ??> cantelopepark av/adwcleaner
#613 [20:44] <Absol> cantelopepark: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#614 [20:44] <Absol> cantelopepark: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#615 [20:44] <cantelopepark> will do thank u!
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#618 [20:49] <cantelopepark> Guess whose back! I have rebooted
#619 [20:50] <CubeTheThird> any luck?
#620 [20:57] <cantelopepark> no luck :(
#621 [20:57] <cantelopepark> is it possible its an issue with my friends computer?
#622 [21:02] <cantelopepark> (we just tested it, and I can join his world through manual connect, but not through automatic connection)
#623 [21:02] <CubeTheThird> cantelopepark, its possible, though it's difficult to diagnose issues on mac...
#624 [21:02] <CubeTheThird> cantelopepark, hmm I do have 1 other thing we could try (kind of trying random stuff at this point)
#625 [21:02] <CubeTheThird> ??> cantelopepark win/cmd/admin
#626 [21:02] <Absol> cantelopepark: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#627 [21:04] <cantelopepark> okay I'm confused, I'm hitting windows+r, then enter cmd?
#628 [21:04] <CubeTheThird> cantelopepark, yup, in the window that pops up
#629 [21:05] <cantelopepark> okay then the black window pops up, I'm right clicking that one?
#630 [21:05] <CubeTheThird> cantelopepark, yes, in that window, run this command: netsh winsock reset
#631 [21:06] <cantelopepark> okay
#632 [21:08] <CubeTheThird> cantelopepark, after you do that, it should prompt you to reboot your PC
#633 [21:10] <cantelopepark> it says run as administrator how do i give it permission
#634 [21:11] <CubeTheThird> cantelopepark, follow the instructions Absol gave you to open it as administrator
#635 [21:14] <cantelopepark> when I right click it does not give me the option to "run as administrator"
#636 [21:15] <CubeTheThird> cantelopepark, really? from the start menu?
#637 [21:17] <CubeTheThird> cantelopepark, hmmm just learned another way you can do it. When you open the win+r box, and enter cmd, press ctrl+shift+enter to start it as admin
#638 [21:17] <cantelopepark> yeah I feel like I'm going crazy trying to find it anywhere lol I can't get it to let me run it as administrator
#639 [21:18] <cantelopepark> That worked!
#640 [21:18] <cantelopepark> okay I'm gonna reboot
#641 [21:18] <CubeTheThird> awesome
#642 [21:20] * runeater [webchat@63-229-5-209.tukw.qwest.net] has joined #minecrafthelp
#643 [21:20] <runeater> hello?
#644 [21:20] <runeater> Join my server, you will never be banned
#645 [21:20] <runeater> 204.12.241.130
#646 [21:20] <runeater> I run a hosting company and set this up as something to use one of my unsellable dedicated servers
#647 [21:20] <runeater> It will be up forever
#648 [21:20] <runeater> Have fun!
#649 [21:21] <runeater> And dont forget to spread it around
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#652 [21:23] <cantelopepark> I am back!
#653 [21:25] <CubeTheThird> yay?
#654 [21:26] <cantelopepark> No cigars, just tried and operation timed out
#655 [21:27] <cantelopepark> is there anyhting else in my computer scan that might have interfered?
#656 [21:27] <CubeTheThird> cantelopepark, I didn't see anything else no
#657 [21:27] <cantelopepark> crap
#658 [21:27] <CubeTheThird> cantelopepark, only other factor I can think of would be your router
#659 [21:28] <cantelopepark> how could we fix that?
#660 [21:29] <CubeTheThird> cantelopepark, do you know how to access your router settings?
#661 [21:29] <cantelopepark> I do not
#662 [21:30] <CubeTheThird> cantelopepark, ok can you open cmd again and run ipconfig
#663 [21:30] <cantelopepark> okay
#664 [21:30] * AppendixMissing [webchat@ip72-201-145-88.ph.ph.cox.net] has joined #minecrafthelp
#665 [21:31] <AppendixMissing> Hello When i go into full screen my screen goes black and lags its never happend before and i dont know howto fix it.
#666 [21:32] <CubeTheThird> AppendixMissing, let's check your graphics drivers
#667 [21:32] <CubeTheThird> ??> AppendixMissing win/dxdiag
#668 [21:32] <Absol> AppendixMissing: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#669 [21:32] <CubeTheThird> cantelopepark, this time I want you to find your Default Gateway
#670 [21:32] <CubeTheThird> cantelopepark, it's probably 10.0.0.1
#671 [21:33] <cantelopepark> yes it is!
#672 [21:33] <CubeTheThird> cantelopepark, ya figured. Open a new tab/window in your browser, and put that in as the address
#673 [21:34] <cantelopepark> got it!
#674 [21:35] <AppendixMissing> this is the report https://paste.ubuntu.com/p/G8hV3BQwYN/
#675 [21:36] <CubeTheThird> cantelopepark, ok, it is probably asking you to login yes?
#676 [21:36] <CubeTheThird> AppendixMissing, one moment
#677 [21:39] <cantelopepark> Yes, it is under my boyfriend's account and we have to reset his password real quick
#678 [21:40] <CubeTheThird> AppendixMissing, hmm I'm not seeing any newer drivers for your system. You say your issue started only recently?
#679 [21:41] <AppendixMissing> about a week ago
#680 [21:41] <CubeTheThird> AppendixMissing, did anything change then? you install new updates for windows perhaps?
#681 [21:41] <AppendixMissing> yes i did
#682 [21:42] <AppendixMissing> a new update was installed the day it all started
#683 [21:42] <CubeTheThird> AppendixMissing, ah that may have done it. Let's see if reinstalling the drivers changes anything. download and install the catalyst software: https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#684 [21:43] <AppendixMissing> okay its downloading
#685 [21:44] <AppendixMissing> its installing
#686 [21:45] <CubeTheThird> AppendixMissing, your screen may flicker during the install
#687 [21:46] <AppendixMissing> okay
#688 [21:47] <CubeTheThird> AppendixMissing, after its finished, reboot your PC and try the game again
#689 [21:47] <cantelopepark> Okay our log in for the website isn't working so I guess I'm stuck on that for now.
#690 [21:48] <AppendixMissing> okay is says i need to reboot
#691 [21:48] <CubeTheThird> cantelopepark, there should be login info on the back of the router
#692 [21:48] <AppendixMissing> thx for the help cubethethird
#693 [21:48] <CubeTheThird> AppendixMissing, yup do that
#694 [21:48] <CubeTheThird> no problem :3
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#697 [21:50] * AppendixMissing [webchat@ip72-201-145-88.ph.ph.cox.net] has joined #minecrafthelp
#698 [21:51] <AppendixMissing> Hello i was just in a chat with cubethethird regarding a glitch that when i push f11 my game freezes and then turns black i reinstalled the game and my drivers.
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#700 [21:51] <CubeTheThird> AppendixMissing, does it still do this?
#701 [21:51] <AppendixMissing> yes
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#703 [21:52] <CubeTheThird> AppendixMissing, hmm can you make a new dxdiag report?
#704 [21:53] <AppendixMissing> yes hold on
#705 [21:53] <AppendixMissing> can you send me the link again
#706 [21:53] <awesomegamer448> game keeps crashing when going into loading the game
#707 [21:54] <CubeTheThird> ??> AppendixMissing win/dxdiag
#708 [21:54] <Absol> AppendixMissing: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#709 [21:54] <CubeTheThird> awesomegamer448, do you get a crash report?
#710 [21:55] <AppendixMissing> nvm im just goeing to buy a new pc. thx for all your help. probaly just the 4 year old pc ending its time.
#711 [21:55] <cantelopepark> I GOT IN
#712 [21:55] <awesomegamer448> yes
#713 [21:55] <cantelopepark> WOO ALRIGHT finally
#714 [21:55] <CubeTheThird> cantelopepark, awesome!
#715 [21:55] <CubeTheThird> awesomegamer448, copy the report onto http://paste.ubuntu.com and give the URL here.
#716 [21:55] * AppendixMissing [webchat@ip72-201-145-88.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#717 [21:55] <CubeTheThird> cantelopepark, from there, see if you can find settings for either: security, firewall, or filtering
#718 [21:56] * awesomegamer448 [webchat@74-37-226-100.adr02.snpr.wi.frontiernet.net] has quit. (Client Quit)
#719 [21:57] <cantelopepark> I found firewall, it opens up to "intensity settings", maximum, typical, minimum, and custom security
#720 [21:57] <CubeTheThird> cantelopepark, ok cool. What's it currently set to?
#721 [21:57] <cantelopepark> I should add it also has a branch for either IPv4, and IPv6. I'm under IPv4
#722 [21:57] <cantelopepark> its currently set to minimum
#723 [21:58] <CubeTheThird> cantelopepark, hmm what does custom allow you to do?
#724 [21:59] <CubeTheThird> cantelopepark, I'm just curious if you can set it lower than minimum, otherwise this won't matter
#725 [21:59] <cantelopepark> it allows me to check list block certain things, i.e. block http, block ICMP, block multicast. and at the bottom there is the option to simply disable the firewall
#726 [21:59] <Eggy> Hello, I tried launching minecraft but it says software/javasoft/java runtime environement
#727 [21:59] <Eggy> error opening registry key: software/javasoft/java runtime environement
#728 [22:00] <CubeTheThird> Eggy, hmm one sec
#729 [22:00] <Eggy> sure
#730 [22:00] <CubeTheThird> Eggy, do you have java currently installed on your system?
#731 [22:01] <Eggy> yea
#732 [22:01] <CubeTheThird> Eggy, ok. can you uninstall and reinstall java 8
#733 [22:01] <Eggy> it says could not find java.dll
#734 [22:01] <Eggy> ok
#735 [22:02] <CubeTheThird> ??> Eggy java/1.8
#736 [22:02] <Absol> Eggy: You can get Java 8 for almost any platfom here: https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#737 [22:02] <Eggy> ok thanks
#738 [22:08] <CubeTheThird> cantelopepark, you can try turning the firewall off see if it makes a difference, though generally it isn't a good idea to leave it off
#739 [22:08] * Lukgamer101 [webchat@201-25-255-171.fnsce703.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#740 [22:09] <CubeTheThird> cantelopepark, honestly, at this point I think it would be easier and more reliable to set up a dedicated server
#741 [22:09] <cantelopepark> what is a dedicated server and how to I set it up
#742 [22:10] <CubeTheThird> cantelopepark, for local multiplayer it's pretty easy. First, do you have java installed?
#743 [22:11] <cantelopepark> if I have minecraft installed does that mean I also have java installed?
#744 [22:11] <Lukgamer101> I bought a minecraft account a few years ago and now I can only play the demo what do I do? (sorry for my english i am brazilian)
#745 [22:11] <CubeTheThird> cantelopepark, unfortunately not. The game bundles its own java with it, but you have to have java installed on its own for the server. I'll send you the link
#746 [22:12] <CubeTheThird> Lukgamer101, what is your minecraft username?
#747 [22:12] <CubeTheThird> ??> cantelopepark java/1.8
#748 [22:12] <Absol> cantelopepark: You can get Java 8 for almost any platfom here: https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#749 [22:12] <Lukgamer101> cubethethird -> Lukgamer101
#750 [22:12] <CubeTheThird> cantelopepark, get the first windows 64 download
#751 [22:12] <CubeTheThird> Lukgamer101, ok, and when you login to account.mojang.com/me do you see your username listed there?
#752 [22:13] <cantelopepark> do I click "accept license agreement" first?
#753 [22:13] <CubeTheThird> cantelopepark, yup that's right
#754 [22:13] <Lukgamer101> just ask me to put a code to activate the game
#755 [22:14] <CubeTheThird> Lukgamer101, ok, then you are logging in with the wrong email address. Your account is tied to a different email
#756 [22:14] <cantelopepark> okay got it!
#757 [22:15] <cantelopepark> installing now
#758 [22:15] <CubeTheThird> cantelopepark, once you get to installing that, download the minecraft server program here: https://minecraft.net/en-us/download/server
#759 [22:15] <Lukgamer101> I have used several emails that I have used over time and only the same thing appears
#760 [22:15] <CubeTheThird> Lukgamer101, do any of your emails have messages from Mojang, specifically from when you purchased the account?
#761 [22:16] <Lukgamer101> yes
#762 [22:17] <CubeTheThird> Lukgamer101, hmm. if that email is also giving you demo, you'll have to contact Mojang about the issue
#763 [22:17] <CubeTheThird> ??> Lukgamer101 mojang/email
#764 [22:17] <cantelopepark> okay installed
#765 [22:17] <Absol> Lukgamer101: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#766 [22:17] <Absol> Lukgamer101: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#767 [22:18] <Lukgamer101> ok
#768 [22:19] <CubeTheThird> cantelopepark, ok did you download the server program?
#769 [22:19] <cantelopepark> yes
#770 [22:19] * Malv [webchat@104.129.24.243.static.quadranet.com] has joined #minecrafthelp
#771 [22:20] <CubeTheThird> cantelopepark, ok. make a new folder and put it in there
#772 [22:20] <Malv> When I try to log into my account I keep getting invalid password. This is the third time it has happened. Is there NOTHING I can do to fix this. It is infuriating that this is apparently such a common issue.
#773 [22:20] <CubeTheThird> cantelopepark, after that, double click to run it. If it opens it up like a zip file, you'll have to right-click and run as a java program instead
#774 [22:20] <CubeTheThird> Malv, what does it say when you try logging in to minecraft.net
#775 [22:21] <Malv> Invalid email address or password.
#776 [22:22] <CubeTheThird> Malv, and I assume you've tried resetting your password?
#777 [22:22] <cantelopepark> its telling me it was unable to install java
#778 [22:22] <Malv> Yes. This happened before. In the past I waited an hour or so and it worked fine.
#779 [22:23] <CubeTheThird> cantelopepark, oh.. really? any error codes?
#780 [22:23] <CubeTheThird> Malv, and I assume you've tried waiting again without success?
#781 [22:23] <Malv> But it has been an hour again and I still cannot log in. This is the third time now I have had this issue.
#782 [22:23] <CubeTheThird> Malv, are you on a public network, such as at a school or library?
#783 [22:23] <Malv> No. I do use a VPN, though.
#784 [22:24] <CubeTheThird> Malv, ah. that's most likely the cause of the issue
#785 [22:24] <Malv> Is there a way for it to not trigger.
#786 [22:25] <CubeTheThird> Malv, throttling occurs when multiple failed login attempts occur on a specific network. VPNs often randomize the addresses they give out, and sometimes they get blacklisted entirely, so it's generally not going to be reliable logging in to the game from a VPN for that reason
#787 [22:26] * Malv [webchat@104.129.24.243.static.quadranet.com] has quit. (Quit: webchat.esper.net)
#788 [22:26] * Malv [webchat@mta-107-13-67-34.nc.rr.com] has joined #minecrafthelp
#789 [22:27] <Malv> Making the game not use my VPN worked. So is there a way to use my VPN with MC and not get flagged?
#790 [22:27] <cantelopepark> "Unable to Install Java. There are errors in the following switches: 'C:\Users\srsti\Desktop\minecraft stuff\server.jar';. Check that the commands are valid and try again" and it just has an okay button
#791 [22:28] <CubeTheThird> Malv, I doubt it, though why would you want to use a VPN while playing Minecraft?
#792 [22:28] <CubeTheThird> cantelopepark, oh wait, it said that when you tried opening the server, and not while installing java?
#793 [22:29] <cantelopepark> No I installed Java and it said installed correctly
#794 [22:29] <CubeTheThird> cantelopepark, hmm. can you open cmd again
#795 [22:29] <cantelopepark> on it
#796 [22:29] <CubeTheThird> cantelopepark, in it, run: java -version
#797 [22:30] <cantelopepark> first line: java version "1.8.0_171"
#798 [22:31] <CubeTheThird> cantelopepark, ok perfect. Not sure when double-clicking on the server program isn't launching it, so let's make a little script to do it. Can you open notepad
#799 [22:32] <cantelopepark> opened!
#800 [22:33] <CubeTheThird> cantelopepark, enter this: java -jar server.jar
#801 [22:33] <CubeTheThird> cantelopepark, then save it in the same folder as the server.jar, and call it (WITH quotes) "server.bat"
#802 [22:35] <cantelopepark> you mean name the folder "server.bat"?
#803 [22:36] <CubeTheThird> cantelopepark, no, name the text file you're saving "server.bat"
#804 [22:38] <cantelopepark> I cant save the text with quotes in the title
#805 [22:39] <CubeTheThird> cantelopepark, normally, when you put quotes, it saves it without adding .txt at the end. What's important is that it's called server.bat
#806 [22:40] <cantelopepark> okay cool sorry for misunderstanding
#807 [22:41] <CubeTheThird> cantelopepark, no worries. After its saved, double-click on it to run the server. It should create a new file
#808 [22:43] <cantelopepark> it had the same popup with the same statement that java did not isntall correctly
#809 [22:43] <CubeTheThird> hmm odd...
#810 [22:44] <CubeTheThird> cantelopepark, something odd going on with your system... can you open cmd again as administrator?
#811 [22:45] <cantelopepark> opened!
#812 [22:46] <CubeTheThird> cantelopepark, run this: sfc /scannow
#813 [22:47] <cantelopepark> okay its running scan now
#814 [22:53] <cantelopepark> it's been on "2% complete" for the past minutes
#815 [22:54] <cantelopepark> 10 minutes*
#816 [22:56] <CubeTheThird> cantelopepark, ya it can sometimes take a while
#817 [22:59] <CubeTheThird> cantelopepark, while its doing that, we can try a slightly different way of running this. right-click on the .bat file you made, and choose edit to open it again in notepad
#818 [23:00] <cantelopepark> done
#819 [23:02] <CubeTheThird> cantelopepark, ok. Replace the first "java" with: "C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe"
#820 [23:02] <CubeTheThird> cantelopepark, and make sure to include the quotes. This will try running it with the bundled java the game came with
#821 [23:04] * Webchat_43424 [webchat@96-35-43-127.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#822 [23:05] <Webchat_43424> I tried launching the minecraft legacy launcher, but there was a "fatal error", then said please restart and fix the error
#823 [23:05] <Webchat_43424> what do i do?
#824 [23:06] <CubeTheThird> Webchat_43424, may I ask why you're using the legacy launcher?
#825 [23:06] <Webchat_43424> because with the regular launcher, it wont let me save maps
#826 [23:06] <Webchat_43424> it says invalid game directory or something
#827 [23:07] <Webchat_43424> ?
#828 [23:07] <CubeTheThird> Webchat_43424, ah. that issue would likely affect either launcher. can you open the .minecraft folder?
#829 [23:08] <cantelopepark> that change did not seem to affect the outcome, same error popup
#830 [23:09] <Webchat_43424> i opened it
#831 [23:09] <thgilfodrol> cantelopepark: what's the full, exact error?
#832 [23:10] <Webchat_43424> it wont let me paste it intoo the chat
#833 [23:11] <thgilfodrol> ??> Webchat_43424 paste
#834 [23:11] <Absol> Webchat_43424: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#835 [23:11] <CubeTheThird> Webchat_43424, can you rename the .minecraft folder to e.g. .minecraftBackup
#836 [23:12] <Webchat_43424> ok
#837 [23:13] <Webchat_43424> i did it
#838 [23:14] <Webchat_43424> what now?
#839 [23:16] <CubeTheThird> Webchat_43424, close and re-open the launcher (the normal one), and try playing again
#840 [23:16] <Webchat_43424> legacy l;auncher?
#841 [23:17] <cantelopepark> "Java Installation Not Completed. Unable to install Java. There are errors in the following switches: 'C:\Users\srsti\Desktop\minecraft stuff\server.jar';. Check that the command is valid and try again."
#842 [23:17] <Webchat_43424> ?
#843 [23:18] <CubeTheThird> Webchat_43424, no the normal one
#844 [23:18] <Webchat_43424> ok
#845 [23:24] * Webchat_10995 [webchat@96-35-43-127.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#846 [23:25] <Webchat_10995> hi, when i try saving maps into the gmae directory it wont let me
#847 [23:26] <Webchat_10995> i renamed my folder to minecraftBaackup, but thts as far as i got
#848 [23:26] <Webchat_10995> *minecraftBackup
#849 [23:26] <CubeTheThird> Webchat_10995, ok, and after you re-opened the game with the normal launcher, did it make a new .minecraft folder?
#850 [23:27] <Webchat_10995> what do you mean?
#851 [23:27] <CubeTheThird> Webchat_10995, did you open the normal launcher and launch the game after renaming the folder?
#852 [23:28] <Webchat_10995> do i put in the save?
#853 [23:29] <CubeTheThird> Webchat_10995, all I need you to do is open the launcher and click play
#854 [23:29] <Webchat_10995> it says 'unable to create directory"
#855 [23:30] <cantelopepark> I'm gonna call it quits for tonight, thank you so much for your help and I might be back here again to find more solutions!
#856 [23:30] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#857 [23:30] <Webchat_10995> what do i do?
#858 [23:31] <CubeTheThird> Webchat_10995, ya something weird going on with your filesystem. let's try repairing that. one sec
#859 [23:32] <Webchat_10995> ok
#860 [23:32] <CubeTheThird> ??> Webchat_10995 win/cmd/admin
#861 [23:32] <Absol> Webchat_10995: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#862 [23:32] <Webchat_10995> whixh start menu
#863 [23:32] <Webchat_10995> which
#864 [23:33] <CubeTheThird> Webchat_10995, you're on windows right?
#865 [23:33] <Webchat_10995> no, on macos
#866 [23:33] <CubeTheThird> Webchat_10995, oh. in that case the instructions are different
#867 [23:34] <Webchat_10995> ok
#868 [23:34] <Webchat_10995> what do i do?
#869 [23:34] <CubeTheThird> Webchat_10995, can you open the disk utility?
#870 [23:35] <Webchat_10995> ok
#871 [23:35] <Webchat_10995> opened it
#872 [23:35] <CubeTheThird> Webchat_10995, there, select the Macintosh HD drive, and click First Aid
#873 [23:36] <Webchat_10995> did it
#874 [23:36] <Webchat_10995> its doing it now
#875 [23:50] <Triggered_kitty> hello support help i just wanted to say thank you i was on a fue hours ago and thanks to your help i sent a e mail to mojang and they will get back to me mounday hope fully. i just wanted to say ty!