#1 [00:54] * Shad [webchat@108-196-144-20.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#2 [00:55] <Shad> Why do I keep crashing in my Minecraft Launcher?
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#6 [01:07] * thelounge1 [webchat@ip72-201-145-88.ph.ph.cox.net] has joined #minecrafthelp
#7 [01:08] <thelounge1> Hello. im having issues with going into full screen when i do it goes black and then i drop to 1 fps for 15 seconds i have re downloaded the game and the drivers.
#8 [01:11] <thelounge1> never mind my friend found that my graphics card is not working right
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#10 [01:13] * iantato [webchat@dsl.49.144.139.212.pldt.net] has joined #minecrafthelp
#11 [01:14] <iantato> Why cant i login in Minecraft.net and i cant connect to the server when i try to login to my account
#12 [01:31] * op [webchat@ip68-107-107-165.sd.sd.cox.net] has joined #minecrafthelp
#13 [01:31] <op> hey i forgot my account name and passwoed
#14 [01:31] <op> how do i fix this
#15 [01:32] <op> i have email
#16 [01:32] <Andrio> iantato, do you have ByteFence installed?
#17 [01:32] <Andrio> op, can you reset your password at https://account.mojang.com/password ?
#18 [01:33] * op [webchat@ip68-107-107-165.sd.sd.cox.net] has quit. (Client Quit)
#19 [01:44] <iantato> I dont have ByteFence and i reseted my password doesnt work
#20 [01:44] <iantato> I tried to login my phone in minecraft.net doesnt even work either
#21 [01:49] <Andrio> ??> iantato login/throttle
#22 [01:49] <Absol> iantato: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#23 [01:49] <Absol> iantato: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#24 [01:50] <iantato> This is the 2nd day i had this problem and i know i used my correct pass and emai
#25 [02:12] * MrSilent67 [webchat@g84198.upc-g.chello.nl] has joined #minecrafthelp
#26 [02:12] <MrSilent67> Hello?
#27 [02:13] <MrSilent67> Can I get some help plz
#28 [02:13] <MrSilent67> every time I press play on Minecraft it crashes and nothing seems to work
#29 [02:13] <Andrio> iantato, did you try what Absol told you?
#30 [02:13] <Andrio> ??> MrSilent67 launcher/crash-log
#31 [02:14] <Absol> MrSilent67: We need to see your crash log, which is created after a crash.
#32 [02:14] <Absol> MrSilent67: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#33 [02:14] <Andrio> ??> iantato tools/HJT
#34 [02:14] <Absol> iantato: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#35 [02:14] <Absol> iantato: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#36 [02:16] <MrSilent67> not showing crash reports folder?
#37 [02:16] <iantato> https://paste.ubuntu.com/p/xtBzhyDjTG/
#38 [02:17] <iantato> Theres no crash
#39 [02:17] <iantato> Keep in mind this is also in the Minecraft.net in every device i have in my home
#40 [02:22] <MrSilent67> https://paste.ubuntu.com/p/35g2Yy6jgT/
#41 [02:24] <Andrio> MrSilent67, can you try using the older launcher from https://minecraft.net/download ?
#42 [02:27] <MrSilent67> https://paste.ubuntu.com/p/VsdpTJ8ynq/
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#46 [03:01] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has joined #minecrafthelp
#47 [03:01] <StephenPlayz21> Hello Guys Sorry for fighting with you guys this past day
#48 [03:01] <StephenPlayz21> I wish you can help me
#49 [03:01] <StephenPlayz21> because I cant really play my minecraft now.
#50 [03:02] <StephenPlayz21> when ever I open it, it crashes as soon as the word mojang appears
#51 [03:02] <StephenPlayz21> so whats should I do?
#52 [03:04] <StephenPlayz21> http://hopper.minecraft.net/help/guides/minecraft-logs/ I will just follow this ok!
#53 [03:12] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has quit. (Quit: webchat.esper.net)
#54 [03:24] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has joined #minecrafthelp
#55 [03:25] <StephenPlayz21> Hey guys so I cannot still play minecraft now :( and I am missing minecraft :(
#56 [03:26] <StephenPlayz21> it just crashes as soon as the word "mojang" appears
#57 [03:34] <StephenPlayz21> Absol
#58 [03:34] <StephenPlayz21> Andrio
#59 [03:49] * MrSilent67 [webchat@g84198.upc-g.chello.nl] has quit. (Quit: webchat.esper.net)
#60 [03:51] * thelounge30 [webchat@ip68-7-171-164.sd.sd.cox.net] has joined #minecrafthelp
#61 [03:51] <thelounge30> can i change the email for my current account to another email?
#62 [03:52] <thelounge30> anyone there?
#63 [03:53] * thelounge30 [webchat@ip68-7-171-164.sd.sd.cox.net] has quit. (Client Quit)
#64 [03:55] * Sebastian [webchat@p4FE47CB8.dip0.t-ipconnect.de] has joined #minecrafthelp
#65 [04:02] <Sebastian> Hello I have a problem with registering with a mojang account who I have entered my data and waiting for a code that I have to enter to confirm my e-mail is no code to my e-mail addresse what can I do?
#66 [04:02] <Andrio> Sebastian, did you check your spam folder?
#67 [04:03] <Sebastian> Yes of course
#68 [04:04] <Andrio> Sebastian, which email provider did you use?
#69 [04:04] <Sebastian> @yahoo.de
#70 [04:04] <Andrio> hm
#71 [04:05] <Andrio> I'm not sure about Yahoo. Some have been known to drop email from Mojang.
#72 [04:07] <Sebastian> I still have a Google e-mail address should I try it with the times?
#73 [04:07] <Andrio> Sebastian, you can try that, yes
#74 [04:07] <Sebastian> ok thx
#75 [04:11] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#76 [04:31] * e_l1997 [~quassel@2.67.244.187.mobile.tre.se] has joined #minecrafthelp
#77 [05:11] * iantato [webchat@dsl.49.144.139.212.pldt.net] has joined #minecrafthelp
#78 [05:42] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#79 [06:10] * Zany [webchat@95-42-5-169.ip.btc-net.bg] has joined #minecrafthelp
#80 [06:11] <Zany> Hoe to join a friend in minecraft?
#81 [06:11] <Zany> Hoe to join a friend in minecraft?
#82 [06:11] <Zany> How to join a friend in minecraft?
#83 [06:11] <Andrio> ??> Zany scold/repeat
#84 [06:11] <Absol> Zany: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#85 [06:11] <Absol> Zany: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#86 [06:11] <Andrio> Zany, join the same server.
#87 [06:12] <Andrio> Zany, on the Java Edition at least you will need to already be able to contact them elsewhere.
#88 [06:12] <Zany> ?
#89 [06:13] <Zany> what
#90 [06:13] <Zany> Hello is there anybody
#91 [06:13] <Zany> idiots
#92 [06:14] <Zany> pooos
#93 [07:08] * zkxs [zkxs@2600:8804:8040:4c0:f66d:4ff:fe2f:6d4b] has joined #minecrafthelp
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#96 [07:56] * SeattleGaming [webchat@c-73-246-236-149.hsd1.il.comcast.net] has joined #minecrafthelp
#97 [07:56] <SeattleGaming> I am getting errors relating to problems with my video card. https://paste.ubuntu.com/p/H9HCG7gRgf/
#98 [07:57] <SeattleGaming> I also haven't been able to play MC since I did a factory reset on my computer.
#99 [07:57] <SeattleGaming> Thank you
#100 [07:59] <Andrio> SeattleGaming, it looks like your PC's hardware isn't supported on Windows 10, so you'd need to install an earlier version, use a newer PC or try the Windows 10 Edition.
#101 [08:26] * SeattleGaming [webchat@c-73-246-236-149.hsd1.il.comcast.net] has joined #minecrafthelp
#102 [08:27] <SeattleGaming> https://paste.ubuntu.com/p/H9HCG7gRgf/ I think my problem is relating to the video card. I haven't been able to play since I did a factory reset.
#103 [08:27] <Andrio> SeattleGaming, it looks like your PC's hardware isn't supported on Windows 10, so you'd need to install an earlier version, use a newer PC or try the Windows 10 Edition.
#104 [08:35] * Shad\ [webchat@108-196-144-20.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#105 [08:36] * Shad\ is now known as Shad
#106 [08:37] * Shad [webchat@108-196-144-20.lightspeed.milwwi.sbcglobal.net] has quit. (Client Quit)
#107 [09:02] * Khara [webchat@72-189-108-35.res.bhn.net] has joined #minecrafthelp
#108 [09:02] <Khara> Can you help me?
#109 [09:03] <Khara> For some reason, my minecraft isn't working.
#110 [09:03] <Khara> sdfagnhiuwtsrnuhigj hetyruijhnwtyr nuimtjogoeragwer
#111 [09:03] <Khara> [aesthr\sthrep;komshtejrtkfup]\rutky5e\
#112 [09:03] <Khara> ]dtjkyr\
#113 [09:03] * Absol kicked Khara from #minecrafthelp (Reason: hara :Stop spamming)
#114 [09:36] * rybread330 [webchat@99-71-208-98.lightspeed.mckntx.sbcglobal.net] has joined #minecrafthelp
#115 [09:37] <rybread330> i forgot my email password and security questions but i know one security question what do i do
#116 [09:40] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has joined #minecrafthelp
#117 [09:40] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has quit. (Client Quit)
#118 [09:41] <rybread330> #minecrafthelp i forgot my email password and security questions but i know one security question what do i do
#119 [09:42] * rybread330 [webchat@99-71-208-98.lightspeed.mckntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#120 [09:56] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Quit: What's this big red button?)
#121 [09:56] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#122 [10:02] * Sebastian [webchat@p4FE47CB8.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#123 [10:07] * Webchat_15581 [webchat@athedsl-151953.home.otenet.gr] has joined #minecrafthelp
#124 [10:08] <Webchat_15581> pls help
#125 [10:09] <Webchat_15581> i have one problem with minecraft
#126 [10:12] * Webchat_15581 [webchat@athedsl-151953.home.otenet.gr] has quit. (Client Quit)
#127 [10:19] * Dyyno [webchat@82-132-224-201.dab.02.net] has joined #minecrafthelp
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#129 [10:20] <Dyyno> I dunno if this is the right place to ask but is it possible to have more than 1 Forge?
#130 [10:21] <Shadraft> How to fix Minecraft crashing at startup?
#131 [10:21] * Dyyno [webchat@82-132-224-201.dab.02.net] has quit. (Client Quit)
#132 [10:25] * harry [webchat@2.24.120.38] has joined #minecrafthelp
#133 [10:25] <harry> Hi I am struggling to download minecraft on windows 8
#134 [10:26] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#135 [10:27] <harry> Hi
#136 [10:31] * Shadraft [webchat@108-196-144-20.lightspeed.milwwi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#137 [10:31] * Shadraft [webchat@108-196-144-20.lightspeed.milwwi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#139 [11:09] * Albert001 [webchat@11.100.60.188.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#140 [11:09] <Albert001> Hello I Need some Help
#141 [11:10] <Albert001> My Question is why does my Game everytime Crash when I want to Game?
#142 [11:11] <Albert001> Any Body here?
#143 [11:12] * Albert001 [webchat@11.100.60.188.dynamic.wline.res.cust.swisscom.ch] has quit. (Client Quit)
#144 [11:47] * KTyser53 [webchat@h133.71.88.75.dynamic.ip.windstream.net] has joined #minecrafthelp
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#146 [11:57] * Unicorn06000 [webchat@184-90-199-49.res.bhn.net] has joined #minecrafthelp
#147 [11:59] <Unicorn06000> New account Have not been able to log in.too many attempts to reset password. How do I reset?
#148 [12:01] * William [webchat@c-73-138-139-251.hsd1.fl.comcast.net] has joined #minecrafthelp
#149 [12:01] <William> hello?
#150 [12:01] <Unicorn06000> hello
#151 [12:02] <William> okay so i am asking about a command issue in the latest snapshot 18w20c
#152 [12:02] <William> the /setblock command doesnt work as normally as before
#153 [12:02] <William> the command only allows me to change one block at a time
#154 [12:22] * Unicorn06000 [webchat@184-90-199-49.res.bhn.net] has quit. (Quit: webchat.esper.net)
#155 [12:31] * thelounge83 [webchat@cpc137490-yead3-2-0-cust242.7-1.cable.virginm.net] has joined #minecrafthelp
#156 [12:31] * MajGenRelativity [~MajGenRel@c-73-123-203-209.hsd1.ma.comcast.net] has quit. (Read error: Connection reset by peer)
#157 [12:32] <thelounge83> hellp mym debotated wham ias noot working
#158 [12:32] * thelounge83 [webchat@cpc137490-yead3-2-0-cust242.7-1.cable.virginm.net] has quit. (Client Quit)
#159 [12:33] * h4ych20 [webchat@cpc137490-yead3-2-0-cust242.7-1.cable.virginm.net] has joined #minecrafthelp
#160 [12:34] * Lonia_glow_night [webchat@dzi162.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#161 [12:35] <h4ych20> hi I need help witn my minecraft it not work
#162 [12:36] * h4ych20 [webchat@cpc137490-yead3-2-0-cust242.7-1.cable.virginm.net] has quit. (Client Quit)
#163 [12:39] * mike9 [webchat@c-73-158-106-201.hsd1.ca.comcast.net] has joined #minecrafthelp
#164 [12:40] <mike9> playing a multiplayer server and stuck in location that I can't get out of. How do I restart postion?
#165 [12:46] <Lonia_glow_night> hi, I have problem about my account: yesterday end today I try to log in to my account but appear "Login failed. Invalid username or password" so I try again end again. Yes I remember my password end usermane. Next I try to log end I use E-mail but same "login failed" so I try change my password but same again. Today I trying but same failed. Sudde
#166 [12:46] <Lonia_glow_night> dly I write this to they. I need help
#167 [12:58] <Lonia_glow_night> I have orginal full version of micecraft
#168 [13:10] * Kutiekup23 [webchat@172-0-248-147.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#169 [13:12] <tyteen4a03> Lonia_glow_night: can you log into account.mojang.com?
#170 [13:12] <tyteen4a03> mike9: best to ask the server owner
#171 [13:12] <tyteen4a03> mike9: they should be able to teleport you out of it
#172 [13:13] <Kutiekup23> Hi! Whenever I am playing Minecraft on multiplayer mode everything is just fine. I can chop down trees fine without any problems but, whenever i want to play survival on singleplayer everything changes. Whenever i go to chop down a tree whenever i break it it regens and then after 5 times of me hitting this one block it is gone and i have to do tha
#173 [13:13] <Kutiekup23> t for the whole tree.
#174 [13:14] <tyteen4a03> Kutiekup23: does this happen on survival multiplayeR?
#175 [13:15] <Kutiekup23> No this does not
#176 [13:15] <Kutiekup23> It is really agrivating
#177 [13:16] <tyteen4a03> ??> Kutiekup23 tools/hjt
#178 [13:16] <Absol> Kutiekup23: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#179 [13:16] <Absol> Kutiekup23: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#180 [13:23] * wolfylallier [webchat@ip68-14-83-34.ri.ri.cox.net] has joined #minecrafthelp
#181 [13:23] <Kutiekup23> How would i copu it because it is all in a check list
#182 [13:24] <wolfylallier> it wont let me use 1.8 or anything higher then that
#183 [13:26] <Kutiekup23> Never mind i figuered it out okay pasting it
#184 [13:27] <Kutiekup23> https://paste.ubuntu.com/p/MRCWbmgM65/
#185 [13:27] * MajGenRelativity [~MajGenRel@c-73-123-203-209.hsd1.ma.comcast.net] has joined #minecrafthelp
#186 [13:29] <Kutiekup23> SO what do i do know
#187 [13:30] * wolfylallier [webchat@ip68-14-83-34.ri.ri.cox.net] has quit. (Quit: webchat.esper.net)
#188 [13:31] <Lonia_glow_night> no I can't log on account.mojang.com?
#189 [13:32] <tyteen4a03> Kutiekup23: a second
#190 [13:32] <tyteen4a03> ??> Lonia_glow_night account/forgot-password
#191 [13:32] <tyteen4a03> ??> Lonia_glow_night account/reset-password
#192 [13:32] <Absol> Lonia_glow_night: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#193 [13:32] <Absol> Lonia_glow_night: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#194 [13:32] <tyteen4a03> Lonia_glow_night: I assume you've changed your password as above?
#195 [13:33] <tyteen4a03> ??> Kutiekup23 av/bytefence
#196 [13:33] <Absol> Kutiekup23: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#197 [13:33] <tyteen4a03> ??> Kutiekup23 win/evolve
#198 [13:33] <Absol> Kutiekup23: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#199 [13:33] <Absol> Kutiekup23: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#200 [13:33] <tyteen4a03> Kutiekup23: you will also need to uninstall WebCompanion
#201 [13:33] <Lonia_glow_night> give mi 1 min
#202 [13:33] <tyteen4a03> Kutiekup23: after doing all that:
#203 [13:33] <tyteen4a03> ??> Kutiekup23 av/adwcleaner
#204 [13:33] <Absol> Kutiekup23: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#205 [13:33] <Absol> Kutiekup23: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#206 [13:35] <Lonia_glow_night> oh I don't remember E-mail becouse I have 3 gmail
#207 [13:36] <tyteen4a03> Lonia_glow_night: try all your emails; the one that gets an email from Mojang will be the one to use
#208 [13:36] <Lonia_glow_night> okay
#209 [13:38] * Lei2507 [webchat@x4db2498e.dyn.telefonica.de] has joined #minecrafthelp
#210 [13:39] <Lonia_glow_night> I changed my passwort but I can't log i my account
#211 [13:39] <Lei2507> Hello, I was here two times before with the same problem. When I try to start Minecraft from the launcher, the game crashes instantly/does not open. I have already tried reinstalling the game, updating graphic card drivers and as requested here, update Windows but the problem remains.
#212 [13:39] <Lei2507> The error message I get is " GAME CRASH An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience."
#213 [13:40] <Lonia_glow_night> what now?
#214 [13:41] * Tyro [webchat@host81-158-153-15.range81-158.btcentralplus.com] has joined #minecrafthelp
#215 [13:42] <Tyro> i cant start up minecraft from the installer
#216 [13:43] <tyteen4a03> ??> Lei2507 launcher/crash-log
#217 [13:43] <Absol> Lei2507: We need to see your crash log, which is created after a crash.
#218 [13:43] <Absol> Lei2507: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#219 [13:43] <tyteen4a03> ??> Lonia_glow_night login/throttle
#220 [13:43] <Absol> Lonia_glow_night: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#221 [13:43] <Absol> Lonia_glow_night: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#222 [13:43] <tyteen4a03> Triggered_kitty: what happens when you try?
#223 [13:43] <tyteen4a03> uh, Tyro: what happens when you try?
#224 [13:44] <Lei2507> https://paste.ubuntu.com/p/c5fcnrPp3w/
#225 [13:44] * Kat4 [webchat@138.197.133.203] has joined #minecrafthelp
#226 [13:45] <tyteen4a03> ??> Lei2507 win/dxdiag
#227 [13:45] <Absol> Lei2507: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#228 [13:45] <Kat4> I can't get onto my minecraft account. It says "Could not connect to the server"
#229 [13:46] <tyteen4a03> ??> Kat4 tools/hjt
#230 [13:46] <Absol> Kat4: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#231 [13:46] <Absol> Kat4: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#232 [13:46] <Lei2507> https://paste.ubuntu.com/p/T8zyH2S9CZ/
#233 [13:46] <Lonia_glow_night> ok thanks for help tyteen4a03. I will write again if it will be the same
#234 [13:48] <Kat4> where do I run the program as Administrator?
#235 [13:48] <Tyro> https://paste.ubuntu.com/p/yg3ffrxkdD/plain/
#236 [13:49] <tyteen4a03> Lei2507: give this a try: https://download.lenovo.com/pccbbs/mobiles/n1cdt42w.exe
#237 [13:49] <tyteen4a03> Kat4: right click on the file
#238 [13:49] <tyteen4a03> ??> Tyro av/bytefence
#239 [13:49] <Absol> Tyro: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#240 [13:49] <Tyro> i dont have byte face
#241 [13:50] <tyteen4a03> ??> Tyro tools/hjt
#242 [13:50] <Absol> Tyro: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#243 [13:50] <Absol> Tyro: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#246 [13:53] <Tyro> https://paste.ubuntu.com/p/wr9Vcys534/plain/
#247 [13:54] <tyteen4a03> ??> Tyro av/mcafee
#248 [13:54] <Absol> Tyro: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#249 [13:54] <Absol> Tyro: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#250 [13:54] <tyteen4a03> ??> Tyro av/mcafee/uninstall
#251 [13:54] <Absol> Tyro: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#252 [13:54] <Lei2507> tyteen4a03 It says that my pc already has newer driver versions. Should I still install what you sent me?
#253 [13:54] <tyteen4a03> Tyro: also, uninstall Reason Security
#254 [13:54] <tyteen4a03> Lei2507: yep
#255 [13:55] * rejjasa [webchat@h194-103-110-62.docsis.dyn.cust-ip.bdtv.se] has joined #minecrafthelp
#256 [13:55] <rejjasa> hello
#257 [13:55] <tyteen4a03> hi rejjasa
#258 [13:56] <rejjasa> my account havent been used in like 3 years and my email doesnt recieve a password recovery when i ask for it so i dont know if its hacked or somthing
#259 [13:56] * Lei2507 [webchat@x4db2498e.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#260 [13:56] <tyteen4a03> ??> rejjasa account/send-email
#261 [13:56] <Absol> rejjasa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#262 [13:56] <Absol> rejjasa: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#264 [14:00] * Lei2507 [webchat@x4db2498e.dyn.telefonica.de] has joined #minecrafthelp
#265 [14:00] <Lei2507> tyteen4a03 Still the same error :/
#266 [14:00] * Kutiekup23 [webchat@172-0-248-147.lightspeed.rcsntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#267 [14:01] <tyteen4a03> ??> Lei2507 win/dxdiag
#268 [14:01] <Absol> Lei2507: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#269 [14:02] <Lei2507> https://paste.ubuntu.com/p/HYMNQV4xFf/
#270 [14:04] * Lonia_glow_night [webchat@dzi162.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#271 [14:04] <tyteen4a03> ??> Lei2507 tools/hjt
#272 [14:04] <Absol> Lei2507: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#273 [14:04] <Absol> Lei2507: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#274 [14:04] <Tyro> thanks its workingn now
#275 [14:05] <tyteen4a03> Tyro: great to hear
#276 [14:05] * Tyro [webchat@host81-158-153-15.range81-158.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#277 [14:05] <Lei2507> https://paste.ubuntu.com/p/SQBfrhrvrX/
#278 [14:06] <tyteen4a03> Lei2507: uninstall Duet Display
#279 [14:07] * Lei2507 [webchat@x4db2498e.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#280 [14:09] * Lei2507 [webchat@x4db2498e.dyn.telefonica.de] has joined #minecrafthelp
#281 [14:09] <Lei2507> tyteen4a03 Deinstalling Duet Display did the trick! Thank you very much!
#282 [14:09] <tyteen4a03> Lei2507: no worries
#283 [14:10] * Lei2507 [webchat@x4db2498e.dyn.telefonica.de] has quit. (Client Quit)
#284 [14:15] * lexiloo1214 [webchat@c-98-232-77-109.hsd1.wa.comcast.net] has joined #minecrafthelp
#285 [14:16] <lexiloo1214> when I open the Minecraft launcher and hit play it says "unable to locate java runtime"
#286 [14:16] * Andrew5 [webchat@96-35-43-127.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#287 [14:17] * lexiloo1214 [webchat@c-98-232-77-109.hsd1.wa.comcast.net] has quit. (Client Quit)
#288 [14:18] <Andrew5> How do I save worlds on new minecraft launcher? The other day, I tried doing this (I'm using a Mac), but then it said "Make sure the folder path is vailid"., I don't knwo what this means. I started resolving this on this chat that day, we did first aid on the Minecraft disk on disl utility, but thats as far as we got. What do I do next?
#289 [14:18] <Andrew5> @Absol How do I save worlds on new minecraft launcher? The other day, I tried doing this (I'm using a Mac), but then it said "Make sure the folder path is vailid"., I don't knwo what this means. I started resolving this on this chat that day, we did first aid on the Minecraft disk on disl utility, but thats as far as we got. What do I do next?
#290 [14:20] <Andrew5> please respond, i needhelp
#291 [14:21] * Andrew5 [webchat@96-35-43-127.dhcp.stls.mo.charter.com] has quit. (Client Quit)
#292 [14:27] * Webchat_62615 [webchat@96-35-43-127.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#293 [14:27] <Webchat_62615> How do I save worlds on new minecraft launcher? The other day, I tried doing this (I'm using a Mac), but then it said "Make sure the folder path is vailid"., I don't knwo what this means. I started resolving this on this chat that day, we did first aid on the Minecraft disk on disl utility, but thats as far as we got. What do I do next?
#294 [14:34] * embers18 [webchat@static.belong.com.au] has quit. (Quit: webchat.esper.net)
#295 [14:48] * STiphm_S [webchat@193-81-33-190.adsl.highway.telekom.at] has joined #minecrafthelp
#296 [14:48] <STiphm_S> hey
#297 [14:51] <STiphm_S> es gibt ein problem ich kann nicht die neueste version herunterladen weil das spiel möchte die ganze zeit auf meiner Festplatte C raufladen aber ich möchte das bei D haben weil ich nur die spiele auf die festplatte D rauflade und dort mehr speicherplatz habe, ich habe schon so viel probiert und noch immer funktioniert es nicht
#298 [14:52] <STiphm_S> kann mir bitte jemand helfen?
#299 [14:55] * Andrew5 [webchat@96-35-43-127.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#300 [14:55] <Andrew5> My save file doesnt show up in the game
#301 [14:56] <Andrew5> what do i do?
#302 [14:59] * bengingerman [webchat@fl-67-235-135-25.dhcp.embarqhsd.net] has joined #minecrafthelp
#303 [15:00] <bengingerman> when i try to play the game on any version (release or otherwise) i get an error saying "Unable to create directory."
#304 [15:01] * STiphm_S [webchat@193-81-33-190.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
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#306 [15:04] * smashingpots [webchat@qubcpq1531w-lp140-01-70-49-201-203.dsl.bell.ca] has joined #minecrafthelp
#307 [15:04] <smashingpots> hi
#308 [15:05] <smashingpots> anybody there?
#309 [15:05] * smashingpots [webchat@qubcpq1531w-lp140-01-70-49-201-203.dsl.bell.ca] has quit. (Client Quit)
#310 [15:06] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#311 [15:06] * WHYMINECRAFT [webchat@c-68-43-189-116.hsd1.mi.comcast.net] has joined #minecrafthelp
#312 [15:06] <WHYMINECRAFT> why does my minecraft say that java cant locate runtime?
#313 [15:07] <WHYMINECRAFT> Ive been trying to fix it but nothing is working
#314 [15:09] * thegreatbeige [webchat@85.255.237.144] has joined #minecrafthelp
#315 [15:10] * WHYMINECRAFT [webchat@c-68-43-189-116.hsd1.mi.comcast.net] has quit. (Client Quit)
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#317 [15:52] * thelounge52 [webchat@45-30-198-226.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#318 [15:53] <thelounge52> Hello, im having an issue with redeeming a code i JUST got off my main account giving it to my friend? It says the code has already been redeemed but it was redeemed on the laptop we are attempting to use but it wont link to the appropriate account
#319 [15:56] * thelounge52 [webchat@45-30-198-226.lightspeed.jcvlfl.sbcglobal.net] has quit. (Client Quit)
#320 [15:56] * fuogo [Mibbit@HSI-KBW-046-005-000-128.hsi8.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#321 [15:56] * Absol kicked fuogo from #minecrafthelp (Reason: uogo :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#322 [16:23] * Dalian [webchat@177.142.155.8] has joined #minecrafthelp
#323 [16:23] * moon81 [webchat@31.203.39.222] has joined #minecrafthelp
#324 [16:23] <Dalian> Hey, good afternoon
#325 [16:23] <moon81> hi
#326 [16:24] <Dalian> Im trying to change my nickname on mojang.com
#327 [16:24] <moon81> I would ask a question
#328 [16:24] * SHB [webchat@174-083-234-218.dhcp.chtrptr.net] has joined #minecrafthelp
#329 [16:24] <Dalian> do it
#330 [16:25] <SHB> Minecraft crashes after launch. Will not load.
#331 [16:25] <moon81> Can you download Main Craft 7 windows in Windows 10?
#332 [16:26] <SHB> Here is my output: https://paste.ubuntu.com/p/NqBz25YN5X/
#333 [16:26] * mike9 [webchat@c-73-158-106-201.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#334 [16:26] <Dalian> So my nickname is Dalianya and i tried to change it to Dallian it shows this nickname is available. But i closed my browser and made the process again but now that nickname is unavailable with no reason.
#335 [16:26] <Dalian> Anyone have a clue what could happend?
#336 [16:26] <moon81> hlooo
#337 [16:27] <moon81> Can you download Main Craft 7 windows in Windows 10?
#338 [16:27] <Dalian> idk
#339 [16:28] <moon81> hloooooooooooo can you help me/
#340 [16:28] <moon81> ?
#341 [16:33] <moon81> ??????????????????????????????????????????????/
#342 [16:33] <moon81> Why no one answers
#343 [16:37] <mattym> !terminate moon81 When it says not to PM people, try to follow that info.
#344 [16:37] * Absol kicked moon81 from #minecrafthelp (Reason: oon81 :When it says not to PM people, try to follow that info.)
#345 [17:16] * kokomojo [webchat@162-230-12-41.lightspeed.iplsin.sbcglobal.net] has joined #minecrafthelp
#346 [17:16] <kokomojo> hello?
#347 [17:18] <kokomojo> is this an irc channel?? seriously? Where am I? two freaking years I've been trying to setup Minecraft. I'm so thoroughly frustrated at this point
#348 [17:18] <kokomojo> I've finally figured out that I have a Java edition and my friend has a Pocket edition and I need a Windows 10 edition, and I should be able to get it for free, but I can't seem to. I don't understand why this is so freaking difficult
#349 [17:19] <kokomojo> I can give you every single date I submitted a ticket to Mojang
#350 [17:48] <kokomojo> okay, so I got into a micosoft account, which was different than my mojang account, and put in the code, then it took me to a store to buy it, but I already bought it. Then I went to the help and it says I had to go to the Microsoft Store app thing to download it, but it's blocked....
#351 [17:48] <kokomojo> can I get a freaking refund after 2 years
#352 [17:58] <kokomojo> This is what happens...several months go by, I work up the motivation to try again. I submit tickets to Mojang, I Google, I look on forums, and I read help files. Most of which doesn't make any sense to me. I feel like I make some progress, Mojang eventually tells me that they can't help me. I get frustrated and give up. I'm trying Bluestacks, yet
#353 [17:58] <kokomojo> again - last time it didn't work.
#354 [17:59] * e_l1997 [~quassel@2.67.244.187.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#355 [18:02] * ttf [webchat@96-37-81-104.dhcp.mrqt.mi.charter.com] has joined #minecrafthelp
#356 [18:02] <ttf> help
#357 [18:04] <kokomojo> lol
#358 [18:04] <kokomojo> hi
#359 [18:05] <ttf> hi
#360 [18:05] <kokomojo> Nice to meet you ttf
#361 [18:06] <kokomojo> You come here looking for help for Minecraft?
#362 [18:06] <ttf> yea
#363 [18:06] <kokomojo> yea, me too :P
#364 [18:06] <kokomojo> Is yours at least running and working properly?
#365 [18:07] <ttf> nope
#366 [18:07] <kokomojo> So bluestacks is now saying something like Microsoft Hyper-V is enabled on your system. Please disable it to use Bluestacks.
#367 [18:08] <kokomojo> then something about vt-x amd-v hardward...I dunno, but telling me to enable thatg
#368 [18:08] <ttf> i cant get past the lancher screen.
#369 [18:08] <kokomojo> I bought minecraft 2 years ago and haven't got it working right yet xD
#370 [18:08] <ttf> that stinks
#371 [18:09] <kokomojo> It's time for my quarterly attempt
#372 [18:09] <ttf> i havent gotten it to work since last week
#373 [18:09] <kokomojo> so what edition of Minecraft are you running?
#374 [18:09] <ttf> windows 7 java edition
#375 [18:10] <kokomojo> oh yea, I have java edition working
#376 [18:10] <ttf> lucky
#377 [18:10] <kokomojo> just not doing what I want
#378 [18:10] <kokomojo> whats your launcher do? just hang?
#379 [18:11] <ttf> no it tries to load up, but it crashes and its always the same thing, that or it just stops working...
#380 [18:11] <kokomojo> hardware? OS?
#381 [18:11] <ttf> its Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#382 [18:12] <ttf> but ive updated my graphics card to the lates it can get to
#383 [18:52] * Spritesofthewind [webchat@96-37-81-104.dhcp.mrqt.mi.charter.com] has joined #minecrafthelp
#384 [18:53] <Spritesofthewind> hello
#385 [18:53] <kokomojo> Hiya
#386 [18:53] <Spritesofthewind> @ttf
#387 [18:53] <kokomojo> you need help too?
#388 [18:54] <Spritesofthewind> no i was helping someone yesterday, but i dont think their online
#389 [18:54] <kokomojo> well, I'm tuckered out. Synopsis: Can't connect Java edition to Pocket edition. Can't get Bluestacks to work so I can run Pocket edition; can't access Microsoft Store to convert from Java edition to Windows 10 edition.
#390 [18:54] <Spritesofthewind> that sucks
#391 [18:56] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
#392 [18:57] <kokomojo> at least I understand the problem better now :P
#393 [18:58] <kokomojo> At some point, I'm going to become a Minecraft tech support expert. Mojang should start paying me
#394 [19:10] * thelounge78 [webchat@177-249-178-184-cable.cybercable.net.mx] has joined #minecrafthelp
#395 [19:10] <thelounge78> https://paste.ubuntu.com/p/DQmpCM83SZ/
#396 [19:10] <thelounge78> :3
#397 [19:17] * halo [webchat@66.112.174.78] has joined #minecrafthelp
#398 [19:18] <halo> i need help logining on my account
#399 [19:18] * halo [webchat@66.112.174.78] has quit. (Client Quit)
#400 [19:19] * halo [webchat@66.112.174.78] has joined #minecrafthelp
#401 [19:19] <halo> not letting me log in
#402 [19:19] <kokomojo> hi
#403 [19:19] <kokomojo> login to what? Minecraft? Mojang? Microsoft?
#404 [19:19] <kokomojo> some other M-word
#405 [19:20] <halo> my Microsoft account. when i click it it wont let me login
#406 [19:21] <kokomojo> whats it do?
#407 [19:21] <kokomojo> you trying to login to xbox or live? or is there even a difference? I think there is
#408 [19:22] <kokomojo> http://login.live.com ?
#409 [19:22] <halo> nothing. it said we are connecting to Xbox live and that is it
#410 [19:23] <halo> it disappeared
#411 [19:23] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#412 [19:24] <halo> it was Minecraft Xbox live
#413 [19:26] <kokomojo> so when you load up Minecraft Xbox edition, and try to login to your Xbox account from within Minecraft, it says connecting and doesn't connect. Just hangs?
#414 [19:27] <halo> ya and it took all my skins and maps that i bought
#415 [19:28] <halo> when you go to the store it say connect to your account and dose not let me
#416 [19:37] <kokomojo> Hah, I think I actually helped that one... Xbox live server looks like it's having trouble. http://downdetector.com/status/xbox-live
#417 [19:38] <kokomojo> now if only someone could help me lol
#418 [19:45] * Webchat_84645 [webchat@179.7.225.233] has joined #minecrafthelp
#419 [19:50] <Webchat_84645> no quiere entrar el minicraf
#420 [19:50] <Webchat_84645> does not want to enter the minicraf
#421 [19:51] <Webchat_84645> please solve
#422 [19:51] * psychotic_void [webchat@c-67-174-252-80.hsd1.ca.comcast.net] has joined #minecrafthelp
#423 [19:51] <Webchat_84645> I want to play minicraf now
#424 [19:52] <psychotic_void> what do i do every time i try to start mc it says Unable to create temporary directory.
#425 [19:53] <psychotic_void> hello?
#426 [19:53] * psychotic_void [webchat@c-67-174-252-80.hsd1.ca.comcast.net] has quit. (Client Quit)
#427 [19:54] <Webchat_84645> does not enter the minicraf
#428 [19:54] <Webchat_84645> hello
#429 [19:54] <kokomojo> hola
#430 [19:54] <Webchat_84645> help me
#431 [19:54] <kokomojo> whats wrong?
#432 [19:55] <Webchat_84645> when I enter he says sorry
#433 [19:55] <Webchat_84645> why?
#434 [19:55] <kokomojo> Edition?
#435 [19:55] <Webchat_84645> you give me the solution
#436 [19:55] <kokomojo> what's your minecraft edition and whats your hardware?
#437 [19:56] <Webchat_84645> 1.8.8
#438 [19:56] <kokomojo> edition is not version
#439 [19:56] <Webchat_84645> wait
#440 [19:57] <kokomojo> like Pocket edition, Java edition, Xbox One edition, Windows 10 edition...
#441 [19:57] <Webchat_84645> just a moment
#442 [19:58] <kokomojo> and just fyi, I can't get minecraft working correctly either. We are all volunteers and players and users in here. I will try to help you troubleshoot if I can
#443 [19:58] <kokomojo> I can't get it working. That's why I'm here
#444 [19:59] * Webchat_60950 [webchat@dynamic-ip-1814976234.cable.net.co] has joined #minecrafthelp
#445 [20:00] * Webchat_60950 [webchat@dynamic-ip-1814976234.cable.net.co] has quit. (Client Quit)
#446 [20:01] * Webchat_51905 [webchat@179.7.225.233] has joined #minecrafthelp
#447 [20:01] <Webchat_51905> alquien me puede ayudar
#448 [20:01] <Webchat_51905> a entrar al minicraf
#449 [20:02] <Webchat_51905> ayuda
#450 [20:03] * Webchat_51905 [webchat@179.7.225.233] has quit. (Client Quit)
#451 [20:31] * train [webchat@216-163-115.dsl.farmerstel.com] has joined #minecrafthelp
#452 [20:32] <train> i went to launch snapshot 18w20c and it said error Unable to save download. ga_ie.json what do i do?
#453 [20:32] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#454 [20:33] * train [webchat@216-163-115.dsl.farmerstel.com] has quit. (Client Quit)
#455 [20:40] <kokomojo> how you gonna know if you just run off after askin' :P ....
#456 [21:14] * cantelopepark [webchat@c-24-61-23-67.hsd1.ma.comcast.net] has joined #minecrafthelp
#457 [21:15] <cantelopepark> Hello everyone, I was on this chat the other day trying to solve my problem: my friends cannot see my world when I open to LAN. My last interaction I was told by someone to runa scan on my computer using cmd, which has been completed and the results are no integrity violations were found. (Things I have tried already: the "hijack this" scanner, the
#458 [21:15] <cantelopepark> "adwcleaner", changing firewall settings on my computer and on my router).
#459 [21:24] * Webchat_88739 [webchat@cpe-104-34-188-253.socal.res.rr.com] has joined #minecrafthelp
#460 [21:25] <Webchat_88739> foolcraft can't create directory? how do
#461 [21:25] <Webchat_88739> i fix it so i can play?
#462 [21:25] <Webchat_88739> so*
#463 [21:41] * Spritesofthewind [webchat@96-37-81-104.dhcp.mrqt.mi.charter.com] has quit. (Quit: webchat.esper.net)
#464 [22:18] * TastyPretzelda [webchat@c-73-51-111-34.hsd1.il.comcast.net] has joined #minecrafthelp
#465 [22:18] <TastyPretzelda> hey
#466 [22:18] <TastyPretzelda> umm... Im launching my minecraft and I get a failed to download the jar alert
#467 [22:21] * malaboo [webchat@c-73-158-121-192.hsd1.ca.comcast.net] has joined #minecrafthelp
#468 [22:21] <malaboo> hello
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#472 [22:45] <kokomojo> yo...
#473 [22:46] <kokomojo> computer cleaners suck
#474 [22:47] <kokomojo> I'm out...I'll be on Ansalon.net MUSH if anyone deems me worthy of their appreciation....
#475 [22:47] <kokomojo> I'm out...I'll be on Ansalon.net MUSH if anyone deems me worthy of their appreciation....
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