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#2 [00:25] * stishstash [webchat@c-73-240-58-159.hsd1.or.comcast.net] has joined #minecrafthelp
#3 [00:26] <stishstash> I have windows 10, i just now downloaded minecraft but when i open the launcher the window just turns black and nothing happens.
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#8 [01:03] * StephenPlayz21 [webchat@112.204.94.242.pldt.net] has joined #minecrafthelp
#9 [01:04] <StephenPlayz21> How to know if your minecraft is updated?
#10 [01:07] <StephenPlayz21> here it goes again no one is replying
#11 [01:08] <StephenPlayz21> Absol
#12 [01:09] <StephenPlayz21> Andrio?
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#19 [05:55] * thelounge37 [webchat@BC06E0E0.dsl.pool.telekom.hu] has joined #minecrafthelp
#20 [05:56] <thelounge37> Hello
#21 [05:56] <thelounge37> When I click out of the game, and back it crashes with that log text
#22 [05:57] <thelounge37> https://pastebin.com/XTuWw93F
#23 [05:59] <thelounge37> It's on every version I tried 1.12 , 1.10 , 1.8 , modded, in twich...
#24 [06:02] * zandro [webchat@110.142.76.197] has joined #minecrafthelp
#25 [06:02] <zandro> hello
#26 [06:03] <zandro> I am having a problem; in minecraft the game itself it says my name is ErenReisss but when I check it in the settings on the website it says my name is zandronek
#27 [06:04] <zandro> has anyone had this same problem?
#28 [06:06] * thelounge21 [webchat@233.124.95.187.static.copel.net] has joined #minecrafthelp
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#34 [06:42] * Hansol [webchat@218.155.223.122] has joined #minecrafthelp
#35 [06:43] <Hansol> Hello, I have 101 error on my first install. Running it on Windows 8.1. Disabled all AV programs, nothing helps. Help please!
#36 [06:44] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
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#40 [08:14] * Florian [webchat@p5DD3E43C.dip0.t-ipconnect.de] has joined #minecrafthelp
#41 [08:15] <Florian> why do i cant download the Minecraft 1.12.2 in my Minecraft launcher ?
#42 [08:49] * CBischler [webchat@117.109-247-210.customer.lyse.net] has joined #minecrafthelp
#43 [08:50] <CBischler> I get "Unable to locate the Java runtime." when trying to start the game. What do I do?
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#48 [09:43] * DopeBeatz [webchat@103.83.247.207] has joined #minecrafthelp
#49 [09:44] <DopeBeatz> I get normal ping in the morning when connecting to a NetherLands server (150ms) but I get high ping during the evening boosts up to 250-700
#50 [09:45] <DopeBeatz> Umm
#51 [09:45] <DopeBeatz> Hello?
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#54 [10:12] * bildramer [~bildramer@p2E514D92.dip0.t-ipconnect.de] has joined #minecrafthelp
#55 [10:13] <Lonia> hi I have problem: I'can't log to my account.I remember my password end playername.I not remember my E-mail.
#56 [10:24] * Rodo [webchat@86-42-85-52-dynamic.agg3.rtd.rsl-rtd.eircom.net] has joined #minecrafthelp
#57 [10:25] <Rodo> Hey, I just downloaded minecraft on this computer but it crashes everytime I attempt to launch.
#58 [10:56] * Pitahaya [webchat@ipbcc3d076.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#59 [10:56] <Pitahaya> hello, can someone help me?
#60 [10:57] <Pitahaya> i bought the game years ago but it seems, that it is not added to my account
#61 [11:10] * Peak [webchat@72-187-196-134.res.bhn.net] has joined #minecrafthelp
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#66 [12:26] * neptune is now known as Guest68041
#67 [12:28] <Guest68041> Hi, I have a problem with the minecraft launcher, it crash since I have my new computer. Here is the repport : https://paste.ubuntu.com/p/PMnXc3Vk6g/
#68 [12:28] <Guest68041> can you help me?
#69 [12:35] * stishstash [webchat@c-73-240-58-159.hsd1.or.comcast.net] has joined #minecrafthelp
#70 [12:36] <stishstash> I have windows 10, i downloaded minecraft last night, not the windows 10 version, but when it opens the launcher window just turns black and nothing happens. I've tried reinstalling it.
#71 [12:41] * stishstash [webchat@c-73-240-58-159.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#72 [12:46] <Lonia> I need help
#73 [12:52] * justin [webchat@cpc80931-thor6-2-0-cust86.14-2.cable.virginm.net] has joined #minecrafthelp
#74 [12:53] <justin> hey i have a problem login in
#75 [12:54] <justin> hello
#76 [12:55] <justin> my account email now requiers me to pay tho i dont want to and i cant get a password reset any help
#77 [13:01] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
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#80 [13:44] * Michael is now known as Guest54722
#81 [13:45] <Guest54722> I've been trying to log into my account for a while now and it keeps telling me my password is incorrect so when i try to change it i put my email in and no email has worked, i still havent gotten the email to change my password
#82 [13:45] <Guest54722> i don't know what to do at this point
#83 [13:50] * dector0319 [webchat@38.21.43.118] has joined #minecrafthelp
#84 [13:51] <dector0319> What should i do when it doesnt allow me to download the latest version of minecraft?
#85 [13:53] * Guest54722 is now known as Leahcims
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#93 [14:26] <Spiv> Hey, I currently have a server that i've been running for a few days under the normal server.jar. If I wanted to replace it with a bukkit server would all I have to do be replace it with the bukkit.jar?
#94 [14:27] <Spiv> And it would gen all the needed files and keep the same world?
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#96 [14:51] * EstouMuitoFeliz [webchat@37.103.90.168.planety.com.br] has joined #minecrafthelp
#97 [14:53] <EstouMuitoFeliz> every time my minecraft launcher is giving an unexpected error, could they help me?(i am using the new launcher
#98 [15:02] * Spiv [webchat@cpc112517-pres22-2-0-cust133.18-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#99 [15:07] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#100 [15:07] * V_Nummela [webchat@82-203-188-121.bb.dnainternet.fi] has joined #minecrafthelp
#101 [15:08] <V_Nummela> Hello i have a problem trying to launch the game
#102 [15:11] <CubeTheThird> V_Nummela, what problem?
#103 [15:12] <V_Nummela> Cant play at all since whenever i click "play" it just closes the launcher and nothing happens.
#104 [15:13] <V_Nummela> ive tried setting the launcher to not close when minecraft starts
#105 [15:13] <V_Nummela> and then it gives me an error message saying that "game crashed we are sorry for inconvinience"
#106 [15:13] <V_Nummela> no codes or numbers or anything to refrence
#107 [15:14] <CubeTheThird> ??> V_Nummela launcher/log
#108 [15:14] <Absol> V_Nummela: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#109 [15:14] <V_Nummela> i tried reintsall java, GPU driver and minecraft several times
#110 [15:15] <V_Nummela> ok i upload it to pastebin now
#111 [15:17] <V_Nummela> https://paste.ubuntu.com/p/YWY3kysrD7/
#112 [15:17] <CubeTheThird> V_Nummela, can you open the .minecraft folder?
#113 [15:18] <V_Nummela> yes
#114 [15:18] <CubeTheThird> V_Nummela, there, do you see a crash-reports folder?
#115 [15:19] <V_Nummela> there are a bunch of files "hs_err_pid"
#116 [15:19] <V_Nummela> most recent one? should i pastebin thtat
#117 [15:19] <V_Nummela> ?
#118 [15:19] <CubeTheThird> V_Nummela, oh yes please. send a paste of that
#119 [15:19] <CubeTheThird> V_Nummela, the newest one
#120 [15:20] <V_Nummela> https://paste.ubuntu.com/p/VsshPD7ZSF/
#121 [15:23] <CubeTheThird> V_Nummela, hmm it looks like its crashing with graphics
#122 [15:23] <CubeTheThird> ??> V_Nummela win/dxdiag
#123 [15:23] <Absol> V_Nummela: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#124 [15:24] <V_Nummela> https://paste.ubuntu.com/p/3hrSK2cNS7/
#125 [15:27] <CubeTheThird> V_Nummela, I don't know if this is the driver you tried, but it's 3 months newer than the one you have installed: http://www.nvidia.com/download/driverResults.aspx/134070/en-us
#126 [15:28] <V_Nummela> ive had this problem for a long time now, last time i updated my GPU drivers it didnt resolve it, but im going to try anyway now
#127 [15:32] <CubeTheThird> V_Nummela, do you have razor Synapse installed?
#128 [15:32] <V_Nummela> Yep
#129 [15:32] <V_Nummela> havent updated it in ages MonkaS
#130 [15:33] <CubeTheThird> V_Nummela, it may be related to your crashes. I'd recommend you remove it if possible
#131 [15:34] <V_Nummela> ok im going to do that
#132 [15:36] <V_Nummela> YASS
#133 [15:37] <CubeTheThird> O.o
#134 [15:37] <V_Nummela> Razer y u do this
#135 [15:37] <CubeTheThird> lol
#136 [15:37] <CubeTheThird> I've seen it cause issues in the past, but its been a while
#137 [15:37] <V_Nummela> cant believe i couldnt play MC for over 6 months because of RGB
#138 [15:37] <V_Nummela> Cube youre a god
#139 [15:38] <CubeTheThird> :3
#140 [15:38] <V_Nummela> where did you get this info?
#141 [15:38] <V_Nummela> who thinks about this stuff
#142 [15:38] <CubeTheThird> I found a file for it in the log you gave me
#143 [15:38] <Lord_Ralex> practice
#144 [15:38] <CubeTheThird> and practice yes
#145 [15:38] <Lord_Ralex> and some blood loss
#146 [15:38] * CubeTheThird passes out
#146 [15:38] <V_Nummela> which line is it?
#147 [15:39] * Rot [webchat@02dec1dc.bb.sky.com] has joined #minecrafthelp
#148 [15:39] <Rot> Hello?
#149 [15:40] <V_Nummela> well im going away now, thank you so much
#150 [15:41] <CubeTheThird> hello Rot
#151 [15:41] <Rot> Why cant I download it and also this pops out.Name: close3.ogg
#152 [15:41] <Rot> URL: http://resources.download.minecraft.net/ec/ec247f38f3f60f9e185b31e787c1ad43caa0c73cError details: Attempting to move successful download to C:/Users\rotki\AppData\Roaming\.minecraft\assets\objects\ec/ec247f38f3f60f9e185b31e787c1ad43caa0c73c The process cannot access the file because it is being used by another process
#153 [15:41] <Rot> Filename on disk: 24c7-dfb4-3b5c-276c
#154 [15:41] * Guest68041 [webchat@LFbn-IDF1-1-251-234.w82-124.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#155 [15:42] <Rot> Path: C:\Users\rotki\AppData\Local\Temp\24c7-dfb4-3b5c-276c
#156 [15:42] <Rot> Exists: file
#157 [15:42] <CubeTheThird> ??> Rot av/bytefence
#158 [15:42] <Absol> Rot: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#159 [15:43] <Rot> Alright thanks.
#160 [15:48] <Rot> THANK YOU SO MUCH, BYE.
#161 [15:51] * Yosef [webchat@bzq-79-178-96-238.red.bezeqint.net] has joined #minecrafthelp
#162 [15:52] <Yosef> Hello
#163 [15:52] <Yosef> Can I get help from someone please?
#164 [15:54] * Vinccenzo0253 [webchat@host50-248-static.26-213-b.business.telecomitalia.it] has joined #minecrafthelp
#165 [15:55] <Yosef> So my Question is, after getting the error message: error! too many reset attempts. How long do I need to wait so It get fixed?
#166 [15:56] <Yosef> gets*
#167 [15:56] <CubeTheThird> Yosef, usually about 1 hour. make sure you don't make any login attempts during that time
#168 [15:56] <Yosef> trying it once more will effect?
#169 [15:56] <Vinccenzo0253> salve, è da oggi pomeriggio che minecraft mi da dei problemi di avvio, appena apro il launcher e clicco "avvia" mi compare un errore con scritto 2impossibile salvare il download: rain1.ogg2
#170 [15:57] <Vinccenzo0253> hi, is from this afternoon that minecraft gives me some startup problems, as soon as I open the launcher and click "start" I get an error saying 2 can not save the download: rain1.ogg
#171 [15:58] <CubeTheThird> Yosef, trying during that time will reset the timer
#172 [15:58] <CubeTheThird> ??> Vinccenzo0253 av/bytefence
#173 [15:58] <Absol> Vinccenzo0253: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#174 [15:58] <Yosef> For an another one hour right?
#175 [15:58] <Vinccenzo0253> I do not have ByteFence
#176 [15:59] <CubeTheThird> Yosef, yes try for 1 hour
#177 [15:59] <CubeTheThird> Vinccenzo0253, what anti-virus and firewall software do you have?
#178 [15:59] <Yosef> Gotchu! Thanks.
#179 [16:00] <Vinccenzo0253> Windows defender
#180 [16:00] * aiex150399 [webchat@212.26.236.195] has joined #minecrafthelp
#181 [16:01] <CubeTheThird> ??> Vinccenzo0253 tools/hjt
#182 [16:01] <Absol> Vinccenzo0253: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#183 [16:01] <Absol> Vinccenzo0253: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#184 [16:01] <aiex150399> How I can back my account, if it was stolen?
#185 [16:03] <CubeTheThird> aiex150399, how do you know it was stolen?
#186 [16:03] <aiex150399> I recive email with information about migration
#187 [16:03] <Vinccenzo0253> file:///C:/Users/Vincenzo%20Santoro/Desktop/hijackthis.log
#188 [16:03] <aiex150399> But i dont request it
#189 [16:04] <Vinccenzo0253> I was wrong?
#190 [16:04] * sneezing_panda_ [~panda@2605:a000:c705:3800:2d96:1dc9:e810:105f] has joined #minecrafthelp
#191 [16:04] <CubeTheThird> aiex150399, what is your minecraft username?
#192 [16:04] <CubeTheThird> Vinccenzo0253, you have to copy the text onto http://paste.ubuntu.com and give the URL here.
#193 [16:04] <aiex150399> aiex150399
#194 [16:05] <CubeTheThird> aiex150399, ah ok. It looks like your username has been changed, so it was likely stolen. You'll have to contact Mojang about this
#195 [16:05] <CubeTheThird> ??> aiex150399 mojang/email
#196 [16:05] <Absol> aiex150399: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#197 [16:05] <Absol> aiex150399: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#198 [16:05] * sneezing_panda [~panda@2605:a000:c705:3800:1980:ab0:b585:1ab9] has quit. (Ping timeout: 202 seconds)
#199 [16:05] <aiex150399> Thanks
#200 [16:06] <Vinccenzo0253> https://paste.ubuntu.com/p/23BvbW8JQH/
#201 [16:06] <Vinccenzo0253> now it's okay?
#202 [16:08] <CubeTheThird> Vinccenzo0253, hmm. let's do a malware scan
#203 [16:08] <CubeTheThird> ??> Vinccenzo0253 av/adwcleaner
#204 [16:08] <Absol> Vinccenzo0253: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#205 [16:08] <Absol> Vinccenzo0253: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#206 [16:09] <Vinccenzo0253> ok
#207 [16:14] * Vinccenzo0253 [webchat@host50-248-static.26-213-b.business.telecomitalia.it] has joined #minecrafthelp
#208 [16:14] <Vinccenzo0253> I did everything but minecraft does not work
#209 [16:14] * aiex150399 [webchat@212.26.236.195] has quit. (Quit: webchat.esper.net)
#210 [16:15] <Vinccenzo0253> What should I do now?
#211 [16:17] <CubeTheThird> Vinccenzo0253, it still says cannot save download?
#212 [16:18] <Vinccenzo0253> Yes unfortunately
#213 [16:18] <CubeTheThird> ??> Vinccenzo0253 launcher/log
#214 [16:18] <Absol> Vinccenzo0253: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#215 [16:18] <Vinccenzo0253> He also tells me that the directory is corrupt
#216 [16:20] <CubeTheThird> Vinccenzo0253, oh ok. Can you open the .minecraft directory?
#217 [16:21] * justin [webchat@cpc80931-thor6-2-0-cust86.14-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#218 [16:22] <Vinccenzo0253> https://paste.ubuntu.com/p/3HWfVgjqTc/
#219 [16:23] <Vinccenzo0253> now what should I do?
#220 [16:23] <CubeTheThird> Vinccenzo0253, you opened the .minecraft folder?
#221 [16:24] <Vinccenzo0253> yes
#222 [16:24] <Vinccenzo0253> now?
#223 [16:27] <CubeTheThird> Vinccenzo0253, ok. can you close the launcher, rename the .minecraft folder to .minecraftOld, re-open the launcher and try again?
#224 [16:29] <Vinccenzo0253> I do not rename it, it gives me the error "specify the file name"
#225 [16:30] <Lord_Ralex> call it minecraftOld then
#226 [16:31] <Vinccenzo0253> he made me change it
#227 [16:31] <Vinccenzo0253> now?
#228 [16:38] * DangerBuild [webchat@pool-108-50-16-151.sctnpa.east.verizon.net] has joined #minecrafthelp
#229 [16:39] <DangerBuild> Playing on Linux Ubuntu 14.04. I have been trying to load/download the most recent snapshots that are coming out with the underwater stuff. A crash report?? comes up when I try to load it:
#230 [16:39] <DangerBuild> Here it is.
#231 [16:40] <Vinccenzo0253> So what should I do?
#232 [16:41] <DangerBuild> How do I use the pastebin
#233 [16:42] <DangerBuild> be right back
#234 [16:42] <CubeTheThird> DangerBuild, http://paste.ubuntu.com
#235 [16:42] <CubeTheThird> Vinccenzo0253, re-open the launcher and try playing again
#236 [16:43] <Vinccenzo0253> I'm downloading the version in a little while I'll let you know
#237 [16:44] <Vinccenzo0253> it works perfectly, thanks so much night
#238 [16:45] <CubeTheThird> awesome
#239 [16:46] * Vinccenzo0253 [webchat@host50-248-static.26-213-b.business.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#240 [16:50] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#241 [17:12] <DangerBuild> I pasted it
#242 [17:12] <DangerBuild> How do i get it here, sorry
#243 [17:16] <DangerBuild> I dont know how to get the pastebin thing here
#244 [17:16] <DangerBuild> Reopening launcher didn't work
#245 [17:20] <DangerBuild> Same crash kept happening
#246 [17:21] <DangerBuild> [LWJGL] Failed to load a library. Possible solutions:
#247 [17:21] <DangerBuild> a) Add the directory that contains the shared library to -Djava.library.path or -Dorg.lwjgl.librarypath.
#248 [17:21] <DangerBuild> b) Add the JAR that contains the shared library to the classpath.
#249 [17:21] <DangerBuild> [LWJGL] Enable debug mode with -Dorg.lwjgl.util.Debug=true for better diagnostics.
#250 [17:21] <DangerBuild> [LWJGL] Enable the SharedLibraryLoader debug mode with -Dorg.lwjgl.util.DebugLoader=true for better diagnostics.
#251 [17:21] <DangerBuild> Failed to start Minecraft:
#252 [17:21] <DangerBuild> This might be enough.
#253 [17:34] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#254 [18:14] * Jorged [webchat@108-90-132-116.lightspeed.frsnca.sbcglobal.net] has joined #minecrafthelp
#255 [18:15] <Jorged> hey I needed some help with figuring out why my game Is still in beta version I want to play realms but I cant because it says that beta players don't have access to it
#256 [18:40] * DangerBuild [webchat@pool-108-50-16-151.sctnpa.east.verizon.net] has quit. (Quit: webchat.esper.net)
#257 [18:55] <CubeTheThird> Jorged, what edition of the game?
#258 [19:02] * Piposapo [webchat@modemcable225.199-81-70.mc.videotron.ca] has joined #minecrafthelp
#259 [19:05] <Piposapo> My minecraft world is missing a chunk and each time the game is trying to load that chunk, the game crash. I'm trying to repair the chunk with McEdit, but i can't even move my mouse over it because McEdit crash. What can i do to save the world!
#260 [19:05] <CubeTheThird> Piposapo, do you have a crash report?
#261 [19:06] <Piposapo> Yes, i'll take a screenshot of the McEdit crash right now.
#262 [19:06] <CubeTheThird> Piposapo, no just minecraft crash reports
#263 [19:08] <Piposapo> I'm using this world as a LAN server and it's making the other players who is joining the LAN server crash with a "Lost connexion, no further explanation" kind of crash
#264 [19:08] <CubeTheThird> Piposapo, but the game doesn't crash for you?
#265 [19:10] <Piposapo> no, but the world is not generating like he is supposed to do. I can play in the map, but that chunk is not loading. I've tried to F3 + C to debug the chunk, but it didn't work. It only crash when someone else in joining the LAN server.
#266 [19:11] <CubeTheThird> Piposapo, but you don't get a crash report when they join?
#267 [19:12] <Piposapo> give me a sec, i'll talk with the others
#268 [19:21] <Piposapo> so, my friend try to join the world in LAN right now. After a few second into it, his game close with a message saying "Connexion loss : timed out". He can't join the world back after this.
#269 [19:22] <Piposapo> While he was in the game, he was moving, but i was not seeing him moving
#270 [19:30] <Piposapo> he just look into his launcher log and the last phrases in it says : [0521/202244:INFO:GameCallbacks.cpp(178)] game/game () info [20:22:44] [main/ERROR]: ########## GL ERROR ########## [0521/202244:INFO:GameCallbacks.cpp(178)] game/game () info [20:22:44] [main/ERROR]: @ Post render
#271 [19:30] <Piposapo> [0521/202244:INFO:GameCallbacks.cpp(178)] game/game () info [20:22:44] [main/ERROR]: 1286: Invalid framebuffer operation
#272 [19:35] <CubeTheThird> Piposapo, copy the full report onto http://paste.ubuntu.com and give the URL here.
#273 [19:35] <Piposapo> there is no crash report, only my friend's launcher log. You want me to copy the full launcher log?
#274 [19:38] <CubeTheThird> Piposapo, yes please
#275 [19:42] <Piposapo> ok, give us a moment
#276 [19:44] <CubeTheThird> no rush
#277 [19:45] <Piposapo> https://paste.ubuntu.com/p/rF9Ngx4nTg/plain/
#278 [19:46] <Piposapo> there you go
#279 [19:49] <CubeTheThird> one moment
#280 [19:50] <CubeTheThird> Piposapo, well the GL errors have likely to do with broken graphics drivers. Apart from that, all I can see are some errors related to mod usage. Is your world modded?
#281 [19:52] <Piposapo> It was doing that even without mods, but yes. Right now i have mods.
#282 [19:52] * sneezing_panda_ is now known as sneezing_panda
#283 [19:54] <CubeTheThird> Piposapo, can I assume there are similar issues without mods?
#284 [20:02] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Quit: What's this big red button?)
#285 [20:06] * Piposapo2 [webchat@modemcable225.199-81-70.mc.videotron.ca] has joined #minecrafthelp
#286 [20:08] <Piposapo2> hey, i'm the piposapo who was here a minute or two ago. I had to force restart my PC and i couldn't come back on piposapo here.
#287 [20:09] <Piposapo2> Did you say something after the last post i made?
#288 [20:10] <CubeTheThird> Piposapo2, I was just asking for confirmation that the issue persists regardless if mods are being used
#289 [20:12] <Piposapo2> Wait, my girlfriend find the source of the problem. I updated my Java recently.
#290 [20:13] <CubeTheThird> Piposapo2, if you're using the official game launcher, it bundles its own version of java
#291 [20:44] * jacobbogart [webchat@mobile-107-77-197-158.mobile.att.net] has joined #minecrafthelp
#292 [20:45] <jacobbogart> i need some help with my account
#293 [20:54] <CubeTheThird> jacobbogart, what's the problem?
#294 [21:01] * Darkkingnight [webchat@75-164-138-243.ptld.qwest.net] has joined #minecrafthelp
#295 [21:01] * Darkkingnight [webchat@75-164-138-243.ptld.qwest.net] has quit. (Client Quit)
#296 [21:04] * Leahcims [webchat@50-83-78-53.client.mchsi.com] has joined #minecrafthelp
#297 [21:05] <Leahcims> i do not remember my password and the forgot your password feature isn't sending a password reset to what i believe is the correct email address, please help
#298 [21:06] <CubeTheThird> Leahcims, you'll have to contact Mojang about this
#299 [21:06] <CubeTheThird> ??> Leahcims mojang/email
#300 [21:06] <Absol> Leahcims: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#301 [21:06] <Absol> Leahcims: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#302 [21:55] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has joined #minecrafthelp
#303 [21:56] <Thorn> My program keeps freezing at the Mojang screen when i close it it says Java(TM) SE Binary has stopped working everything is up to date. any ideas on how i can fix this?
#304 [22:01] <CubeTheThird> Thorn, let's check your drivers
#305 [22:02] <CubeTheThird> ??> Thorn win/dxdiag
#306 [22:02] <Absol> Thorn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#307 [22:06] <Thorn> https://paste.ubuntu.com/p/J9WqVHyBd7/
#308 [22:07] <CubeTheThird> Thorn, one moment
#309 [22:07] <Thorn> okie dokie
#310 [22:08] <CubeTheThird> Thorn, hmm there does appear to be a slightly newer graphics driver version. try download and install http://www.nvidia.com/download/driverResults.aspx/134068/en-us
#311 [22:08] * whoaitsbenn [webchat@173-20-64-158.client.mchsi.com] has joined #minecrafthelp
#312 [22:08] <Thorn> i just downloaded one not 20 min ago from the website
#313 [22:09] <whoaitsbenn> I need some help on an error I got while updating the client
#314 [22:09] <whoaitsbenn> I got a "Failed to download file. ar_sa.lang"
#315 [22:10] <CubeTheThird> ??> whoaitsbenn av/bytefence
#316 [22:10] <Absol> whoaitsbenn: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#317 [22:10] <CubeTheThird> Thorn, oh really? and you installed and rebooted?
#318 [22:10] <Thorn> CubeTheThird thats the one that i just downloaded
#319 [22:11] <CubeTheThird> Thorn, and you installed then rebooted?
#320 [22:11] <Thorn> i have instakked but no i did not reboot i wasn't promoted to
#321 [22:12] <CubeTheThird> Thorn, reboot then come back if it's still not working
#322 [22:12] <whoaitsbenn> Absol I don't have bytefence since im running macOS
#323 [22:12] <whoaitsbenn> what could be another issue?
#324 [22:13] <CubeTheThird> whoaitsbenn, do you have any anti-virus software installed?
#325 [22:13] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has quit. (Quit: webchat.esper.net)
#326 [22:14] <whoaitsbenn> I do not
#327 [22:14] * princessdcw000 [webchat@130.105.99.62] has joined #minecrafthelp
#328 [22:15] <CubeTheThird> whoaitsbenn, what about ad-blocking software?
#329 [22:16] <whoaitsbenn> I have Adblock but it shouldn't be an issue since im updating that app through the client not through safari
#330 [22:18] <CubeTheThird> whoaitsbenn, hmm. let's take a look at your game logs then
#331 [22:18] <CubeTheThird> ??> whoaitsbenn launcher/log
#332 [22:18] <Absol> whoaitsbenn: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#333 [22:19] <princessdcw000> i can't play minecraft(java edition) 1.12.2
#334 [22:20] <CubeTheThird> princessdcw000, what happens when you try?
#335 [22:20] <princessdcw000> the game crashes when i open a world
#336 [22:21] <CubeTheThird> princessdcw000, do you get a crash report?
#337 [22:21] <princessdcw000> yes
#338 [22:22] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has joined #minecrafthelp
#339 [22:22] <Thorn> still not working
#340 [22:23] * whoaitsbenn [webchat@173-20-64-158.client.mchsi.com] has joined #minecrafthelp
#341 [22:23] <CubeTheThird> princessdcw000, copy it onto http://paste.ubuntu.com and give the URL here.
#342 [22:23] <CubeTheThird> Thorn, ok. let's do a clean install of the game
#343 [22:23] <CubeTheThird> ??> Thorn win/reinst
#344 [22:23] <Absol> Thorn: You may need to reinstall the locally installed files that Minecraft puts into place.
#345 [22:23] <Absol> Thorn: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#346 [22:23] <whoaitsbenn> CubeTheThird https://paste.ubuntu.com/p/St7fKt3pzJ/
#347 [22:23] <Thorn> ive already done that about 30 min ago
#348 [22:23] <CubeTheThird> Thorn, exactly as Absol said?
#349 [22:24] <whoaitsbenn> heres that pastebin
#350 [22:24] <Thorn> yep
#351 [22:24] <CubeTheThird> whoaitsbenn, ya, your adblocker is blocking some of the game downloads
#352 [22:24] <CubeTheThird> ??> Thorn tools/hjt
#353 [22:24] <Absol> Thorn: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#354 [22:24] <Absol> Thorn: Run the program as Administrator, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#355 [22:24] <whoaitsbenn> how would I be able to whitelist it?
#356 [22:25] <princessdcw000> https://paste.ubuntu.com/p/qvFZmbbGhv/
#357 [22:26] <CubeTheThird> whoaitsbenn, I have no idea. Honestly, you might want to look into a different ad blocker. This one is blocking any file downloads that are in the /ad/ folder the game uses (which aren't ads btw)
#358 [22:27] <Thorn> https://paste.ubuntu.com/p/XhgDhsjD49/
#359 [22:27] <CubeTheThird> princessdcw000, the game doesn't crash until you get to a world right?
#360 [22:27] <princessdcw000> yes
#361 [22:28] <CubeTheThird> Thorn, ah. you've got malware
#362 [22:28] <CubeTheThird> ??> Thorn av/adwcleaner
#363 [22:28] <Absol> Thorn: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#364 [22:28] <Absol> Thorn: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#365 [22:28] <CubeTheThird> princessdcw000, what anti-virus and firewall software do you have?
#366 [22:29] <princessdcw000> i have avast free anti-virus and windows firewall
#367 [22:29] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has quit. (Quit: webchat.esper.net)
#368 [22:31] <CubeTheThird> princessdcw000, ah ok. I've seen this happen sometimes with broken installations of avast. uninstall avast, reboot your PC, then reinstall it
#369 [22:31] <princessdcw000> okay then
#370 [22:31] * princessdcw000 [webchat@130.105.99.62] has quit. (Quit: webchat.esper.net)
#371 [22:33] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has joined #minecrafthelp
#372 [22:34] <Thorn> ok cleaned and rebotted it removed 27 out of 28 threats
#373 [22:35] <CubeTheThird> Thorn, oh? does it say what it couldn't remove?
#374 [22:36] <Thorn> PUP.Optional.Legacy
#375 [22:37] <CubeTheThird> Thorn, hmm... can you run the cleaner again? I'm surprised it couldn't remove that
#376 [22:37] <CubeTheThird> Thorn, if that doesn't work, we'll get you a different tool
#377 [22:38] <Thorn> ok trying again
#378 [22:38] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has quit. (Client Quit)
#379 [22:43] * thelounge49 [webchat@c-76-20-87-210.hsd1.ca.comcast.net] has joined #minecrafthelp
#380 [22:43] * Thorn [webchat@c-73-3-44-87.hsd1.mo.comcast.net] has joined #minecrafthelp
#381 [22:43] <Thorn> still didnt remove it
#382 [22:44] <CubeTheThird> ??> Thorn av/malwarebytes
#383 [22:44] <Absol> Thorn: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#384 [22:44] <Absol> Thorn: Download it here: https://www.malwarebytes.org/
#385 [22:44] <thelounge49> Hey guys. How do you log into minecraft java when you signed up with an Xbox account on a mobile device?
#386 [22:46] <CubeTheThird> thelounge49, those are separate editions, so you'd have to purchase the java edition
#387 [22:47] <thelounge49> Is there a way to download PE on an Ubuntu (Linux) system?
#388 [22:48] <CubeTheThird> thelounge49, through an emulator possibly. You might want to consult the forums about that one. I think there's an Arch Linux package, but I'm not sure about Ubuntu
#389 [22:49] <Thorn> so far that program has found a ton more threats its almost done
#390 [22:49] <thelounge49> CubeTheThird Thanks. ;)
#391 [22:55] <Thorn> ok the scan is done its asking if i want to quarantine the selected threats
#392 [22:55] <thelounge49> Thorn I would.
#393 [23:00] <thelounge49> Hey, why can't I log into Minecraft.net
#394 [23:01] <CubeTheThird> thelounge49, what happens when you try?
#395 [23:02] <CubeTheThird> thelounge49, oh wait, are you trying with an xbox account? you have to make a mojang.com account for that one
#396 [23:09] <Thorn> looks like that may have fixed it. I am at teh scrren that allows me for world creation, ive never gotten this far before. thank you for all the help
#397 [23:12] <thelounge49> How do I connect them.
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