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#7 [00:36] <Hulsch> moin, kann man clearbefehle rückgängig machen?
#8 [00:36] * zkxs [~zkxs@ip70-178-58-226.ks.ks.cox.net] has joined #minecrafthelp
#9 [00:38] <Hulsch> help pls
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#14 [01:32] * Webchat_64414 [webchat@103-97-93-206.rev.expl.in] has joined #minecrafthelp
#15 [01:32] <Webchat_64414> hi
#16 [01:32] <Webchat_64414> hi
#17 [01:32] <Webchat_64414> can somone help me
#18 [01:32] <Webchat_64414> anyone there
#19 [01:33] <Webchat_64414> anyone
#20 [01:33] <Webchat_64414> abso1 r u there
#21 [01:34] <Webchat_64414> help me please my game has a error
#22 [01:36] <Webchat_64414> i cant join multiplayer servers whenever i try to it says try restarting ur game . i have restarted my game several times and also redownloaded my game yet it is not working help me please
#23 [01:45] * Odds [webchat@45.232.62.4] has joined #minecrafthelp
#24 [01:46] <Odds> ey guys any news on the Invalid session issue? D:
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#26 [02:10] * IcaVioletta2501 [webchat@125.166.213.229] has joined #minecrafthelp
#27 [02:11] <IcaVioletta2501> why I can't open my new Minecraft?
#28 [02:11] * jyrob73 [webchat@124.104.248.8.pldt.net] has joined #minecrafthelp
#29 [02:12] <IcaVioletta2501> I want to log in but its error, and now I can log in my Minecraft
#30 [02:12] <IcaVioletta2501> can't*
#31 [02:12] <jyrob73> I can't play Minecraft because whenever I press play it says unaviable
#32 [02:12] <IcaVioletta2501> me too
#33 [02:12] <IcaVioletta2501> error
#34 [02:13] <IcaVioletta2501> I don't know why
#35 [02:13] * jyrob73 [webchat@124.104.248.8.pldt.net] has quit. (Client Quit)
#36 [02:13] <IcaVioletta2501> can you help me?
#37 [02:13] <IcaVioletta2501> anybody can help me?
#38 [02:14] <IcaVioletta2501> hello?
#39 [02:33] * sneezing_panda [~panda@cpe-174-101-219-204.cinci.res.rr.com] has quit. (Ping timeout: 194 seconds)
#40 [02:38] * TRGamer08 [webchat@103.101.114.132] has joined #minecrafthelp
#41 [02:39] <TRGamer08> I am not being able to log in or join multiplayer servers ("Failed to refresh login" / "Failed to login:Invalid Session (try restarting your launcher)")
#42 [02:47] <Huckleberry> which MC are you guys running. Java or Bedrock? Java works fine for me (I live in Central Europe). According to this site, everything should be up and running https://help.mojang.com/
#43 [02:48] <TRGamer08> I am using java.
#44 [02:49] <Huckleberry> have you tried restarting your launcher?
#45 [02:49] <TRGamer08> I did and i also reinstalled the game 3 times.
#46 [02:51] <Huckleberry> open the launcher, click on the top right on your name, and log out. this should work, even if you are not fully logged in, since it saves data of your account.
#47 [02:51] <Huckleberry> then close the client, open it and try to login
#48 [02:51] <TRGamer08> ok,let me try
#49 [02:54] <TRGamer08> it is still showing the same error ("Failed to refresh login" / "Failed to login:Invalid Session (try restarting your launcher)"
#50 [02:54] <Huckleberry> try restarting your pc
#51 [02:59] <tyteen4a03> TRGamer08: see message sent by Absol
#52 [02:59] <tyteen4a03> TRGamer08: in short, Mojang is currently having issues with their login servers
#53 [03:02] <TRGamer08> ok
#54 [03:02] <TRGamer08> bye then,
#55 [03:59] * asdasd [webchat@102.185.180.41] has joined #minecrafthelp
#56 [04:16] * J3NIORzG0D [webchat@92.51.182.201.ultranetinformatica.com.br] has joined #minecrafthelp
#57 [04:16] <J3NIORzG0D> hi
#58 [04:16] <J3NIORzG0D> Hello
#59 [04:16] <J3NIORzG0D> Can someone help me, I'm desperate now.
#60 [04:17] <J3NIORzG0D> I'm from Brazil
#61 [04:20] <J3NIORzG0D> hello
#62 [04:28] * J3NIORzG0D [webchat@92.51.182.201.ultranetinformatica.com.br] has quit. (Quit: webchat.esper.net)
#63 [04:37] * Cisien [~Cisien@u18549070.onlinehome-server.com] has quit. (Ping timeout: 198 seconds)
#64 [04:37] <asdasd> hi
#65 [04:38] * Cisien [~Cisien@u18549070.onlinehome-server.com] has joined #minecrafthelp
#66 [04:38] <asdasd> ?? Cisien
#67 [04:38] <asdasd> ??
#68 [04:38] <asdasd> ?? sclod
#69 [04:38] <asdasd> ?? scold
#70 [04:38] <asdasd> ??help
#71 [04:38] <Absol> asdasd: Commands:
#72 [04:39] <asdasd> ?? help
#73 [04:39] <asdasd> ??Help
#74 [04:39] <asdasd> ??help
#75 [04:39] <Absol> asdasd: Commands:
#76 [04:39] <asdasd> ??
#77 [04:39] <asdasd> ?? Absol scold
#78 [04:39] <asdasd> XDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDddd
#79 [04:40] <asdasd> ??scold
#80 [04:41] <asdasd> ?? asdasd tools/hjt
#81 [04:41] <asdasd> ?? tools/hjt
#82 [04:41] <Absol> tools/hjt: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#83 [04:41] <Absol> tools/hjt: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#84 [05:29] * MinatoIDKun [webchat@197.subnet110-136-115.speedy.telkom.net.id] has joined #minecrafthelp
#85 [05:32] <MinatoIDKun> I might have forgot my password on my minecraft account, but I also can't change the password because I forgot my e-mail password too. Lately I've been using gmail not yahoo, so when I tried to reset my password on yahoo. I need my phone number, and my old phone number isn't active anymore. So could I change my e-mail to the gmail ones?
#86 [05:38] * Marine7game [webchat@197.224.36.40] has joined #minecrafthelp
#87 [05:38] <Marine7game> Hi
#88 [05:38] <MinatoIDKun> Hi
#89 [05:39] <Marine7game> I really need some help :(
#90 [05:39] <MinatoIDKun> It's not me lol
#91 [05:40] * asdasd [webchat@102.185.180.41] has quit. (Quit: webchat.esper.net)
#92 [05:40] <Marine7game> --'
#93 [05:40] <Marine7game> --'
#94 [05:42] * Marine7game [webchat@197.224.36.40] has left #minecrafthelp
#95 [05:40] <Marine7game> --'
#96 [05:42] * Marine7game [webchat@197.224.36.40] has left #minecrafthelp
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#99 [05:56] * gay [webchat@102.185.180.41] has joined #minecrafthelp
#100 [05:56] <gay> .
#101 [05:56] <gay> .
#102 [05:56] <gay> .hhello
#103 [05:56] <gay> im gay
#104 [05:57] <gay> can simeon elp me
#105 [05:57] * gay [webchat@102.185.180.41] has quit. (Client Quit)
#106 [06:51] * Odds [webchat@45.232.62.4] has joined #minecrafthelp
#107 [06:51] <Odds> Any news on the invalid session issue guys? "^"
#108 [06:52] * oat [webchat@184-22-248-0.24.nat.sila1-cgn01.myaisfibre.com] has joined #minecrafthelp
#109 [06:52] <oat> Hi
#110 [06:52] * Webchat_92580 [webchat@103-97-93-206.rev.expl.in] has joined #minecrafthelp
#111 [06:52] <Webchat_92580> hi
#112 [06:52] <Webchat_92580> help me please
#113 [06:53] <Webchat_92580> i cant seem to join multiplayer servers help please
#114 [06:53] <oat> I can not start the game.
#115 [06:53] <Webchat_92580> it keeps telling me to restart my game
#116 [06:53] <Odds> Webchat_92580
#117 [06:53] <Odds> this is common issue to everyone.
#118 [06:54] <Webchat_92580> ??
#119 [06:54] <Webchat_92580> i cant join multiplayer servers
#120 [06:54] <Odds> Many others, me included, are dealing with it. It's a issue on mojang's end.
#121 [06:54] <oat> The game does not start when I press start game.
#122 [06:54] <Odds> We're seeing increased reports of players not being able to log in or join multiplayer servers ("Failed to refresh login" / "Failed to login:Invalid Session (try restarting your launcher)"). We've passed this onto Mojang and hopefully they'll investigate. There is NO ETA when this will be fixed; please be patient.
#123 [06:54] <Odds> ^
#124 [06:54] <Webchat_92580> odds help i cant join multiplayer servers
#125 [06:54] <Odds> I'm no helper bud~
#126 [06:55] <Webchat_92580> help me anyway please
#127 [06:55] <Odds> I'm just letting you know it's a issue from mojang's end
#128 [06:55] <Odds> You have to wait till they fix it
#129 [06:55] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#130 [06:55] <oat> The game does not start when I press start game.
#131 [06:55] <Webchat_92580> is not being able to join multiplayer servers the isseue??
#132 [06:55] <oat> Yes
#133 [06:56] <oat> Im sorry
#134 [06:56] <Webchat_92580> when u try to join multiplayer does it says try restarting ur game
#135 [06:56] <Webchat_92580> again and again
#136 [06:56] <Webchat_92580> ???
#137 [06:57] <Webchat_92580> help
#138 [06:57] * Webchat_92580 [webchat@103-97-93-206.rev.expl.in] has quit. (Client Quit)
#139 [06:57] <Odds> Yes webchat
#140 [06:58] <oat> The asset index is corrupt.
#141 [06:58] <Odds> Oat what is your issue?
#142 [06:58] <Odds> Maybe I can try to help, who knows :P
#143 [06:58] <oat> I am a Thai kid
#144 [06:59] <oat> I started the game but the game does not start.
#145 [06:59] <Odds> What error are you getting.
#146 [06:59] <oat> not start.
#147 [06:59] <Odds> What is error message.
#148 [07:00] <Odds> When you attempt to start the game, what error text are you getting.
#149 [07:01] <oat> I do not know how many times I read it.
#150 [07:01] <oat> It's a lot.
#151 [07:02] <oat> I will copy it to see.
#152 [07:03] * Pyromaniac [webchat@host-2-101-124-9.as13285.net] has joined #minecrafthelp
#153 [07:03] <Pyromaniac> hello?
#154 [07:03] <oat> สวสดี
#155 [07:03] <oat> Hi
#156 [07:04] <Pyromaniac> could any assist me on an issue regarding getting minecraft to wok on my current pc?
#157 [07:04] <Pyromaniac> *work
#158 [07:04] <oat> I have enough help
#159 [07:05] <Pyromaniac> is that you will help or you cant help?
#160 [07:05] <Odds> Oat, can you copy the error message you're getting and paste it here.
#161 [07:05] <Odds> Pyromaniac what is your issue?
#162 [07:07] <Pyromaniac> i seem to be getting very low fps i know its a very low end pc but i get 20-30 fps on game like crossout and robocraft
#163 [07:07] <oat> I can not press the start button can not be pressed.
#164 [07:08] <oat> Can not send this image?
#165 [07:09] <Pyromaniac> for minecraft i get like 5 fps less when it loads a chunk
#166 [07:09] <Odds> If you can send a screen shoot, make sure to hide your account information.
#167 [07:09] <oat> Yes
#168 [07:09] * Frooostik [webchat@197.mtsnet.ru] has joined #minecrafthelp
#169 [07:10] <Odds> Pyromaniac can you send me your computer specs?
#170 [07:10] <oat> I play MinecraftSP.
#171 [07:10] <Pyromaniac> how does one send a screenshot i have the specs up atm they pretyt bad lol
#172 [07:10] * Frooostik [webchat@197.mtsnet.ru] has quit. (Client Quit)
#173 [07:11] <oat> I did not start it.
#174 [07:11] <Odds> oat: Take a screen shot of your error and paste it here. You can use imgur.com to upload picture
#175 [07:11] * Pyromaniac [webchat@host-2-101-124-9.as13285.net] has quit. (Quit: webchat.esper.net)
#176 [07:11] <Odds> Pyromaniac: Take a screen shot of your error and paste it here. You can use imgur.com to upload picture
#177 [07:12] <oat> I play
#178 [07:12] <oat> I can play thanks
#179 [07:13] * Pyromaniac [webchat@host-2-101-124-9.as13285.net] has joined #minecrafthelp
#180 [07:13] <Pyromaniac> sorry you still there? lost connection
#181 [07:13] <oat> thanks
#182 [07:13] <Pyromaniac> https://imgur.com/a/wLPQMxx
#183 [07:15] <Pyromaniac> damn that processor is crap lol
#184 [07:15] * oat [webchat@184-22-248-0.24.nat.sila1-cgn01.myaisfibre.com] has quit. (Quit: webchat.esper.net)
#185 [07:15] <Odds> Indeed
#186 [07:15] <Odds> This is what I was gonna point out
#187 [07:16] <Odds> The minimum system reqs for minecraft is a Intel Core i3-3210 3.2 GHz / AMD A8-7600 APU 3.1 GHz or equivalent
#188 [07:16] <Odds> And yours... Well, it runs at 2 cpus with 1ghz each.
#189 [07:17] <Odds> You need a hardware upgrade.
#190 [07:17] <Pyromaniac> i just need a new pc lol
#191 [07:17] <Odds> I presume you own a laptop?
#192 [07:17] <Pyromaniac> wonder why i can get games like robocraft and crossout to work would of thoight they would need more juice
#193 [07:17] <Pyromaniac> and yes
#194 [07:18] <Odds> Pyromaniac: Minecraft is very cpu demanding
#195 [07:18] <Odds> You can have low end graphics, but as long as you have enough cpu you're set on it.
#196 [07:19] <Pyromaniac> oh well just save up for a new desktop used ot have a mid range dekstop but it literally caught fire during a gaming marathon
#197 [07:20] <Pyromaniac> anyway thanks cya :
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#200 [07:56] <Bananas> I'm having this error while trying to login to newest version of minecraft (1.12.2): "Failed to download file. realms-1.10.20.jar". Anyone know the solution? Also, minecraft was last played 2 months ago with my minecraft-account, but not in the latest version. I've played minecraft for about 6 years and never come across this error. Also, anyone kn
#201 [07:56] <Bananas> ow why the error is called realms, when I've never made a realms-server? In matter of fact, I actually try to make a realms-server as I speak. However I can't think of anything that I've done on my computer that would've summoned this problem. Last time I played in a realm was about 2 years ago. I struggle to find any answer on the internet, so thi
#202 [07:56] <Bananas> s may be my last hope. I am grateful for any answers!
#203 [08:01] <Bananas> Here's the details for the error, if it helps you solve: Name
#204 [08:01] <Bananas> https://paste.ubuntu.com/p/HFSHMSV4Xn/
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#209 [09:11] * thelounge26 [webchat@78.95.101.196] has joined #minecrafthelp
#210 [09:11] <thelounge26> can't connect to server !!!
#211 [09:12] * bildramer [~bildramer@p4FD85F56.dip0.t-ipconnect.de] has quit. (Ping timeout: 194 seconds)
#212 [09:13] * thelounge26 [webchat@78.95.101.196] has quit. (Client Quit)
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#214 [09:23] * Ramon [webchat@185.236.146.80.dyn.wnet.at] has joined #minecrafthelp
#215 [09:24] <Ramon> I can't join a Minecraft Server! I tried to restart Minecraft many times. But i still can't join.
#216 [09:25] * bildramer [~bildramer@p200300ED83CDCF0008FE89FD0725CF66.dip0.t-ipconnect.de] has joined #minecrafthelp
#217 [09:33] * Ramon [webchat@185.236.146.80.dyn.wnet.at] has quit. (Quit: webchat.esper.net)
#218 [09:46] * RemziSekman [webchat@hosted.veganet.com.tr] has joined #minecrafthelp
#219 [09:48] * Genblase [webchat@ool-6039dd2c.static.optonline.net] has joined #minecrafthelp
#220 [09:48] <Genblase> Hello
#221 [09:48] <Genblase> I cant seem to access my minecraft account at all
#222 [09:49] <Genblase> even forgot password is not showing anything
#223 [09:50] * e_l1997 [~quassel@2.70.144.11.mobile.tre.se] has joined #minecrafthelp
#224 [09:50] <Genblase> I think my account was stolen
#225 [09:56] <RemziSekman> merhaba
#226 [09:59] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#227 [09:59] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#228 [10:03] * RemziSekman [webchat@hosted.veganet.com.tr] has quit. (Quit: webchat.esper.net)
#229 [10:04] <Genblase> well, this is useful
#230 [10:06] * Corvus [webchat@c114-76-59-154.eburwd4.vic.optusnet.com.au] has joined #minecrafthelp
#231 [10:06] * Corvus [webchat@c114-76-59-154.eburwd4.vic.optusnet.com.au] has quit. (Client Quit)
#232 [10:06] <Andrio> Genblase, can you reset your password at https://account.mojang.com/password ?
#233 [10:07] * cubesking [webchat@37.173.223.113] has joined #minecrafthelp
#234 [10:07] <cubesking> Hello i have an issue
#235 [10:08] <cubesking> mi issue is a download issue
#236 [10:08] <cubesking> about a .lang download
#237 [10:09] <cubesking> pls
#238 [10:09] <Andrio> cubesking, do you have ByteFence installed?
#239 [10:09] <cubesking> i am on a mac
#240 [10:09] <cubesking> so i don't think
#241 [10:10] <Genblase> Andrio I tried and the email does not appear
#242 [10:10] <Andrio> Genblase, did you check your spam folder?
#243 [10:10] <Andrio> cubesking, do you have any ad-blocking software?
#244 [10:10] <Genblase> yes, Ive checked the trash and other files as well
#245 [10:11] <Andrio> ??> Genblase account/send-email
#246 [10:11] <Absol> Genblase: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#247 [10:11] <cubesking> where could i see if i have some ?
#248 [10:11] <Absol> Genblase: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#249 [10:11] <Genblase> problem is I got this game a few years ago
#250 [10:11] <Genblase> I lost the transaction id
#251 [10:12] <Andrio> oh
#252 [10:12] <Genblase> I think I got it before mojang became a thing
#253 [10:13] <Genblase> ive checked my emails and recepits, all I have are password changes that Ive done in the past
#254 [10:13] <cubesking> ?
#255 [10:14] <Andrio> You got Minecraft before the company that made it existed?
#256 [10:14] <Genblase> No, I had it before the migration thing
#257 [10:14] <Andrio> mm; sorry.
#258 [10:14] <Andrio> mm; sorry.
#259 [10:15] * cubesking [webchat@37.173.223.113] has left #minecrafthelp
#260 [10:15] <Andrio> Genblase, there is a link on that form that may help you retrieve the transaction ID
#261 [10:15] <Andrio> cubesking, do you have any advertisement-blocking software?
#262 [10:16] * cubesking [webchat@37.173.223.113] has joined #minecrafthelp
#263 [10:17] * cubesking [webchat@37.173.223.113] has quit. (Client Quit)
#264 [10:18] * Webchat_55815 [webchat@134.41.141.238] has joined #minecrafthelp
#265 [10:19] <Webchat_55815> How do I make my Xbox one survival game into a creative game
#266 [10:19] <Webchat_55815> Everytime I change it to creative it starts up as survival
#267 [10:19] <Genblase> is it a game already made or are you making a new game?
#268 [10:19] <Webchat_55815> Already made
#269 [10:20] <Genblase> did you click on no cheating?
#270 [10:20] <Genblase> or was it allow cheating?
#271 [10:20] <Webchat_55815> Allow
#272 [10:20] <Genblase> cuz that will prevent you from changing game modes
#273 [10:20] <Webchat_55815> Do I have to type in a game mode
#274 [10:20] <Genblase> it only works if you made the game and clicked on allow cheat
#275 [10:21] <Genblase> if you can use the console (I use PC) you should be able to type playmode 0
#276 [10:21] <Genblase> or playmode 1
#277 [10:21] <Genblase> or was it gamemode 0?
#278 [10:22] * Webchat_55815 [webchat@134.41.141.238] has quit. (Client Quit)
#279 [10:22] * Bananas [webchat@213.184.195.190] has joined #minecrafthelp
#280 [10:22] <Genblase> ah do you have host privliages?
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#283 [10:51] * cubesking [webchat@37.173.223.113] has joined #minecrafthelp
#284 [10:51] <cubesking> welcome back
#285 [10:52] <cubesking> .lang prevents me to play
#286 [10:52] <cubesking> i play on mac
#287 [10:52] <cubesking> so i don't have bytefence
#288 [10:53] <cubesking> please help me
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#291 [10:56] <cubesking> please
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#299 [12:04] * MrGnar77 [webchat@185.238.4.130] has joined #minecrafthelp
#300 [12:04] <MrGnar77> Hello can someone help me ?
#301 [12:07] <MrGnar77> I have a problem with Minecraft '-'
#302 [12:08] <MrGnar77> ("Failed to refresh login" / "Failed to login:Invalid Session (try restarting your launcher) I show all about that, but the help was uless '-'
#303 [12:10] * xShadoo [webchat@149.200.199.79] has joined #minecrafthelp
#304 [12:10] <xShadoo> Hi
#305 [12:10] <MrGnar77> hi
#306 [12:11] <xShadoo> i have a problem
#307 [12:11] <MrGnar77> :( me too
#308 [12:11] <xShadoo> i can't Migrate my account
#309 [12:11] <MrGnar77> there is nobody for help we
#310 [12:11] <xShadoo> :\
#311 [12:17] <MrGnar77> I'm done there is really nobody ;(
#312 [12:18] <MrGnar77> ho wait my problem, is not only me who have this but many people :(
#313 [12:18] <MrGnar77> bye
#314 [12:18] * MrGnar77 [webchat@185.238.4.130] has quit. (Quit: webchat.esper.net)
#315 [12:24] * JaneJam [webchat@c-67-165-217-70.hsd1.co.comcast.net] has joined #minecrafthelp
#316 [12:26] <JaneJam> When I try to load my game up, it tells me ' Failed to download file .af_za.lang ' and I can't seem to figure out what the problem is, I've re installed this multiple times but it just wont load. What do I do?
#317 [12:44] * Gabeloeba [webchat@a83-162-233-8.adsl.xs4all.nl] has joined #minecrafthelp
#318 [12:45] <Gabeloeba> Hello, my account says i'm 13 years old because my little brother and I used to share an account and used his date of brith but now he doesn't play anymore so its mine now. But I'm 15 but I now still need parental consent to play on realms when im not 13 any more
#319 [12:47] * Fezzilo [webchat@5354F3A1.cm-6-5d.dynamic.ziggo.nl] has joined #minecrafthelp
#320 [12:48] <Fezzilo> I have extreme mouse accel in minecraft, how can i fix that? There is no raw input option..
#321 [12:48] <Gabeloeba> maybe change the dpi of your mouse
#322 [12:48] <Fezzilo> its on 400
#323 [12:49] <Fezzilo> could it be that the polling rate is too low/high for mc
#324 [12:49] <Gabeloeba> I dont know
#325 [12:50] <Gabeloeba> do you know how I can change my date of birth on my account without parental consent?
#326 [12:51] <Fezzilo> Why would u
#327 [12:51] <Gabeloeba> because im 15 but it says im under 13 so I need to add parental consent to play on a realm
#328 [12:52] <Gabeloeba> so now I cant play on a realm, and my parents or I dont have a credit card
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#330 [12:56] * parasite [~parasite@mar75-4-82-230-46-11.fbx.proxad.net] has joined #minecrafthelp
#331 [12:56] <Kenneth> Well I was having a different problem, but after reinstalling minecraft, I'm seeing "Minecraft is damaged and can't be opened"
#332 [12:57] <Kenneth> What's up with that?
#333 [12:57] * Gabeloeba [webchat@a83-162-233-8.adsl.xs4all.nl] has quit. (Quit: webchat.esper.net)
#334 [13:03] * Isoladoh_ [webchat@128-201-96-166.expressinformatica.net.br] has joined #minecrafthelp
#335 [13:03] <Isoladoh_> my minecraft is giving the server error when I go to the server appears a message talking failed to login (try restarting your game), then I reboot but can not handle how can I solve this?
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#338 [13:06] * Isoladoh_ [webchat@128-201-96-166.expressinformatica.net.br] has joined #minecrafthelp
#339 [13:07] <Isoladoh_> Ok, thanks!
#340 [13:09] * Isoladoh_ [webchat@128-201-96-166.expressinformatica.net.br] has quit. (Client Quit)
#341 [13:12] <JaneJam> When I try to load my game up, it tells me ' Failed to download file .af_za.lang ' and I can't seem to figure out what the problem is, I've re installed this multiple times but it just wont load. What do I do?
#342 [13:14] * Isoladoh_ [webchat@128-201-96-166.expressinformatica.net.br] has joined #minecrafthelp
#343 [13:15] <Isoladoh_> Ok, thanks!
#344 [13:18] * Informante [webchat@45.7.19.11] has joined #minecrafthelp
#345 [13:19] <Informante> Do you know when the "Login failed to restart game" bug will be fixed?
#346 [13:21] <Isoladoh_> I'm having this problem too.
#347 [13:29] * JaneJam [webchat@c-67-165-217-70.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#348 [13:32] <Informante> Do you know when the "Login failed to restart game" bug will be fixed? Absol
#349 [14:09] * Frostbite [webchat@ip-84-118-104-231.unity-media.net] has joined #minecrafthelp
#350 [14:09] <Frostbite> Hello.
#351 [14:09] * Frostbite [webchat@ip-84-118-104-231.unity-media.net] has quit. (Client Quit)
#352 [14:17] * Violet [webchat@108-200-105-96.lightspeed.wchtks.sbcglobal.net] has joined #minecrafthelp
#353 [14:18] * Violet [webchat@108-200-105-96.lightspeed.wchtks.sbcglobal.net] has quit. (Client Quit)
#354 [14:19] <Informante> Do you know when the "Login failed to restart game" bug will be fixed?
#355 [14:23] * Bruce [webchat@3EC954EB.catv.pool.telekom.hu] has joined #minecrafthelp
#356 [14:23] <Bruce> No
#357 [14:24] <Bruce> Realms asks me for perants permission then it asks me to buy the game but I already bought the game
#358 [14:25] <Bruce> in short it asks me to buy the game through the game it is asking me to buy
#359 [14:25] * LEVI [webchat@host-92-13-164-162.as43234.net] has joined #minecrafthelp
#360 [14:25] <LEVI> hello
#361 [14:25] <Bruce> hello
#362 [14:25] <LEVI> i need help with my acconut
#363 [14:26] <Bruce> realms wont let me play it
#364 [14:26] <LEVI> i can remember the email for my username
#365 [14:26] * Bruce [webchat@3EC954EB.catv.pool.telekom.hu] has quit. (Client Quit)
#366 [14:26] <LEVI> i can remember the email for my username
#367 [14:26] <LEVI> MY USERNAME IS JustCallMeLebi
#368 [14:27] <LEVI> MY USERNAME IS JustCallMeLevi
#369 [14:27] <LEVI> plss help
#370 [14:27] <LEVI> plss
#371 [14:27] * alfie [webchat@185.216.49.22] has joined #minecrafthelp
#372 [14:27] <LEVI> ;'''''(
#373 [14:28] * alfie [webchat@185.216.49.22] has quit. (Client Quit)
#374 [14:28] <LEVI> hello
#375 [14:28] <LEVI> FUCK
#376 [14:28] <Absol> LEVI: Please keep it civil
#377 [14:28] <LEVI> sorry
#378 [14:28] <LEVI> pls help me
#379 [14:28] <LEVI> plss
#380 [14:29] <LEVI> why wont anyone help me
#381 [14:31] * Isoladoh_ [webchat@128-201-96-166.expressinformatica.net.br] has quit. (Quit: webchat.esper.net)
#382 [14:40] * Tim0 [webchat@host.185.241.174.247.bitcom.se] has joined #minecrafthelp
#383 [14:40] <Tim0> https://hypixel.net/threads/failed-to-login-invalid-session-try-restarting-your-game.1671078/#post-13030365
#384 [14:40] <Tim0> i got this problem
#385 [14:40] <Tim0> Failed to login invalid session (try to restart your game)
#386 [14:48] <Tim0> is anyone here?
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#393 [15:14] <RaZirBedr0ck> I was trying to get into the minecraft client, but it keeps saying Runtime error when I press Play on the vanilla release 1.12.2
#394 [15:15] <Bruce> I cant play realms because it asks me for parentrs permission but when I go to my email it sais I have to buy it but it realises I have bought it and it thinks its done but it still asks for parents permission
#395 [15:15] <RaZirBedr0ck> "Unable to locate java runtime" for me
#396 [15:16] <Bruce> help!!!!!!!!!!
#397 [15:36] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#398 [15:46] * Parmatt [webchat@23.106.31.93.rev.sfr.net] has joined #minecrafthelp
#399 [15:47] * Sushikitty01 [webchat@c-73-64-245-167.hsd1.pa.comcast.net] has joined #minecrafthelp
#400 [15:48] <Sushikitty01> I am able to download and install Minecraft but when I hit play, it acts like it will load but I then get a pop up saying that java cant be found.
#401 [15:50] <Parmatt> Hello, following a windows 10 update, Minecraft has after 20 minutes of play, lags preventing me from playing, I specify that my memory is not full and that I allocated 4Go to the game.
#402 [15:51] <Sushikitty01> Can anyone help with my Java issue?
#403 [16:12] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#404 [16:17] * LUPUS121BOSS [webchat@ipservice-092-209-108-137.092.209.pools.vodafone-ip.de] has joined #minecrafthelp
#405 [16:18] <LUPUS121BOSS> hello. i´ve got the following problem:
#406 [16:21] * Josh1 [webchat@c-24-61-41-241.hsd1.ma.comcast.net] has joined #minecrafthelp
#407 [16:23] <LUPUS121BOSS> when i try to start minecraft, the game crashes before launching with the message "pixel format not aceelerated.after looking up on minecraft.net i tried to update my graphic driver, but it seems that it is already updated. Because of this the website stated that i should post the following in this chat: https://paste.ubuntu.com/p/pRKM2Kh6W4/ hope
#408 [16:23] <LUPUS121BOSS> someone can help me with this:)
#409 [16:26] <CubeTheThird> LUPUS121BOSS, one moment
#410 [16:28] <CubeTheThird> LUPUS121BOSS, try download and install the catalyst software: https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#411 [16:33] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
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#414 [16:41] <LUPUS121BOSS> oh shit it´s actually working now thank you so much
#415 [16:41] <Absol> LUPUS121BOSS: Please keep it civil
#416 [16:41] * Pineborg [webchat@user-24-96-4-208.knology.net] has joined #minecrafthelp
#417 [16:42] <Pineborg> Hey so I'm trying to add a world to my minecraft and ive tried the wiki and its not working.
#418 [16:42] <CubeTheThird> Pineborg, can you describe what you've tried doing?
#419 [16:43] <Pineborg> Ive downloaded it and added it to my saves folder and its not showing up. ive restarted the game after i did it and still its not working
#420 [16:43] * Cinccino [webchat@45.6.100-38.glink.inf.br] has quit. (Quit: webchat.esper.net)
#421 [16:43] <CubeTheThird> Pineborg, what exactly did you download? is it a zip file?
#422 [16:43] <Pineborg> Like even extracted it and everything
#423 [16:45] <CubeTheThird> Pineborg, ok, and to be clear, inside the zip file there should be a folder with the world right?
#424 [16:49] * Pineborg [webchat@user-24-96-4-208.knology.net] has joined #minecrafthelp
#425 [16:49] <Pineborg> sorry im back um yes there is (my ping timed out)
#426 [16:49] <CubeTheThird> Pineborg, and in it, there should be a file called level.dat
#427 [16:50] <Pineborg> yes
#428 [16:51] <CubeTheThird> Pineborg, hmm odd. and you don't see the world listed at all, or you can't open it?
#429 [16:51] <Pineborg> nope not listed. do u have join.me?
#430 [16:51] <CubeTheThird> no
#431 [16:51] <Pineborg> ok
#432 [16:52] <Pineborg> wait
#433 [16:52] <CubeTheThird> Pineborg, where did you get this world file?
#434 [16:52] <CubeTheThird> hmm?
#435 [16:52] <Pineborg> do i add the world file only?
#436 [16:53] <CubeTheThird> Pineborg, you have to put the entire folder. there should be lots of stuff in it, including level.dat, DMI1 folder, playerdata, etc
#437 [16:54] <Pineborg> well, ok, there is a .zip foler. inside of it is the map and another folder called pack and soundss should i add the whole .zip or just the map
#438 [16:57] * Pineborg [webchat@user-24-96-4-208.knology.net] has quit. (Quit: webchat.esper.net)
#439 [16:58] <Parmatt> Hello, following a windows 10 update, Minecraft has after 20 minutes of play, lags preventing me from playing, I specify that my memory is not full and that I allocated 4Go to the game.
#440 [16:59] <CubeTheThird> Parmatt, is it crashing on you?
#441 [16:59] <Parmatt> I can't undo the update because i already reset my pc
#442 [16:59] <Parmatt> no
#443 [17:00] <CubeTheThird> Parmatt, hmm. I'm betting it has to do with your graphics drivers
#444 [17:00] <CubeTheThird> ??> Parmatt win/dxdiag
#445 [17:00] <Absol> Parmatt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#446 [17:00] <Parmatt> https://paste.ubuntu.com/p/pRKM2Kh6W4/
#447 [17:01] <CubeTheThird> Parmatt, umm... that was the report someone gave earlier...
#448 [17:01] <Parmatt> NVIDIA updates are already done
#449 [17:01] <Parmatt> Version 393.93
#450 [17:01] <Parmatt> 397.93*
#451 [17:01] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#452 [17:02] <Parmatt> And my windows 10 version is 17134.81
#453 [17:03] <Parmatt> I tried on Grand Theft Auto V, I have no performance problem
#454 [17:04] <CubeTheThird> Parmatt, please follow all the instructions Absol gave you
#455 [17:07] <Parmatt> Already did
#456 [17:07] * Cinccino [webchat@45.6.100-38.glink.inf.br] has joined #minecrafthelp
#457 [17:08] * Cinccino [webchat@45.6.100-38.glink.inf.br] has quit. (Client Quit)
#458 [17:09] <Parmatt> https://paste.ubuntu.com/p/ZPkpXV8HqP/
#459 [17:09] <Parmatt> It was a wrong link sorry
#460 [17:10] <CubeTheThird> Parmatt, ok let's see
#461 [17:10] <CubeTheThird> Parmatt, and are you able to consistently reproduce this issue?
#462 [17:10] <Parmatt> Yes
#463 [17:11] <CubeTheThird> Parmatt, hmm ok. let's see if we can get some logs. After it starts lagging, follow the instructions:
#464 [17:11] <CubeTheThird> ??> Parmatt launcher/log
#465 [17:11] <Absol> Parmatt: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#466 [17:13] * LUPUS121BOSS [webchat@ipservice-092-209-108-137.092.209.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#467 [17:20] <Parmatt> Omg it's insane
#468 [17:21] <Parmatt> https://paste.ubuntu.com/p/sNGsJHXxFm/
#469 [17:21] <Parmatt> Can i try with 1.8.9?
#470 [17:23] <CubeTheThird> Parmatt, what version are you using?
#471 [17:24] <Parmatt> 1.12.2
#472 [17:24] <Parmatt> But i play all the time with OptiFine
#473 [17:24] <Parmatt> in 1.8.9
#474 [17:25] <CubeTheThird> Parmatt, so wait... 1.12.2 with optifine?
#475 [17:25] <Parmatt> no
#476 [17:25] <Parmatt> without
#477 [17:26] <Parmatt> In all versions, the game bug
#478 [17:26] <Parmatt> With and without optifine 1.8.9 or 1.12.2
#479 [17:26] <CubeTheThird> Parmatt, is this only on multiplayer?
#480 [17:26] <Parmatt> no in SP
#481 [17:26] <Parmatt> too
#482 [17:27] <CubeTheThird> Parmatt, hmm can you send me the log in singleplayer?
#483 [17:27] <Parmatt> In 1.12.2?
#484 [17:28] <CubeTheThird> Parmatt, yes please
#485 [17:28] * Informante [webchat@45.7.19.11] has joined #minecrafthelp
#486 [17:29] <Parmatt> But in fact this problem may appear after 30 minutes of play, it's a bit long xd
#487 [17:29] <Informante> Hello, Do you know when mojang will fix "Login Failed try reconnecting?
#488 [17:29] <Parmatt> It's not directly
#489 [17:29] <CubeTheThird> Parmatt, you can periodically check the logs see if the errors are popping up
#490 [17:30] <CubeTheThird> ??> Informante launcher/relog
#491 [17:30] <Absol> Informante: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#492 [17:33] <Parmatt> https://paste.ubuntu.com/p/t83bhjvCDB/
#493 [17:33] <Informante> Absol http://prntscr.com/jmpaho He always stays like this
#494 [17:33] <Parmatt> Nothing interesting in SP
#495 [17:34] <CubeTheThird> Parmatt, has it started lagging?
#496 [17:34] <Parmatt> No
#497 [17:34] <Informante> CubeTheThird
#498 [17:34] <CubeTheThird> Parmatt, hmm.. might just have to wait for it to happen then
#499 [17:35] <Parmatt> sure
#500 [17:35] <CubeTheThird> Informante, are you able to login to the websites?
#501 [17:35] <Parmatt> i create another world
#502 [17:35] <Informante> My launcher stays just like this http://prntscr.com/jmpaho CubeTheThird
#503 [17:35] <Informante> Yes
#504 [17:37] <CubeTheThird> Informante, are you using the official launcher from minecraft.net ?
#505 [17:37] <Informante> Yes
#506 [17:38] * xandaros [~xandaros@185.35.77.23] has quit. (Read error: -0x1: UNKNOWN ERROR CODE (0001))
#507 [17:41] <Parmatt> Nothing in SP since 15 minutes
#508 [17:44] <Informante> My launcher stays just like this http://prntscr.com/jmpaho
#509 [17:45] <CubeTheThird> Informante, what anti-virus and firewall software do you have?
#510 [17:45] * Odds [webchat@45.232.62.4] has joined #minecrafthelp
#511 [17:46] <Informante> I do not have antivirus on this computer
#512 [17:46] * e_l1997 [~quassel@2.70.144.11.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#513 [17:46] <CubeTheThird> ??> Informante tools/hjt
#514 [17:46] <Absol> Informante: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#515 [17:46] <Absol> Informante: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#516 [17:47] <Informante> https://paste.ubuntu.com/p/VSxv3tCNmD/plain/ Absol
#517 [17:48] <CubeTheThird> Informante, hmm let's try doing a malware scan
#518 [17:48] <CubeTheThird> ??> Informante av/adwcleaner
#519 [17:48] <Absol> Informante: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#520 [17:48] <Absol> Informante: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#521 [17:52] <Odds> Hello hello
#522 [17:52] <Odds> Still the same issue Informante?
#523 [17:52] <CubeTheThird> hello Odds
#524 [17:52] * Isoladoh_ [webchat@128-201-96-166.expressinformatica.net.br] has joined #minecrafthelp
#525 [17:52] <Odds> Mojang's been really messy the past days
#526 [17:53] <Parmatt> https://paste.ubuntu.com/p/kr4mvPGNrH/
#527 [17:53] <Parmatt> Fatal errors only in MP
#528 [17:54] <CubeTheThird> Parmatt, hmm. let's try a clean install of game
#529 [17:54] * TheCoolDude [webchat@65-102-109-248.dlth.qwest.net] has joined #minecrafthelp
#530 [17:54] <CubeTheThird> ??> Parmatt win/reinst
#531 [17:54] <Absol> Parmatt: You may need to reinstall the locally installed files that Minecraft puts into place.
#532 [17:54] <Absol> Parmatt: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#533 [17:54] <Parmatt> uhm
#534 [17:54] <Parmatt> As I said before, I already reinstall the system 2 times
#535 [17:55] <CubeTheThird> Parmatt, with the method Absol uses?
#536 [17:55] <Isoladoh_> how do i fix the minecraft error not getting into the servers the error failed login?
#537 [17:55] <TheCoolDude> Hi im trying to update to the newest version of minecraft Java And I got this message 3 times "realms-1.10.21.jar"
#538 [17:55] <Parmatt> Of course -.-
#539 [17:56] <Isoladoh_> help-me
#540 [17:56] <TheCoolDude> sorry i meant this "Failed to download file. realms-1.10.21.jar
#541 [17:56] <TheCoolDude> "
#542 [17:56] <CubeTheThird> TheCoolDude, what anti-virus and firewall software do you have?
#543 [17:56] <Parmatt> I think it's due to the latest windows update
#544 [17:56] <Isoladoh_> I have 1 week that I can not play '-'
#545 [17:57] <Parmatt> I can not demote the update since I have reset my computer
#546 [17:58] <TheCoolDude> i have Windows Firewall,Malwarebytes, SpyBot, Avast. and a few diffrent ones on the admin account
#547 [17:59] <CubeTheThird> Isoladoh_, are you able to login to the website?
#548 [17:59] <CubeTheThird> ??> TheCoolDude tools/hjt
#549 [17:59] <Absol> TheCoolDude: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#550 [17:59] <Absol> TheCoolDude: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#551 [17:59] <Isoladoh_> yes
#552 [18:00] <CubeTheThird> Isoladoh_, what does it tell you when you try logging into the game?
#553 [18:01] <Odds> tbh kinda sucks Mojang took 2 days and still havent solved a problem that seems to be affecting a bunch of people
#554 [18:01] <CubeTheThird> Odds, in what region are you?
#555 [18:01] <Isoladoh_> I try to start the game but it does not enter any server.
#556 [18:02] <Odds> Region as in... Country?
#557 [18:02] <CubeTheThird> Odds, sure
#558 [18:02] <Odds> Brazil.
#559 [18:02] <TheCoolDude> im waiting on it
#560 [18:02] <CubeTheThird> Isoladoh_, you're in brazil too right?
#561 [18:02] <Isoladoh_> yes
#562 [18:02] <CubeTheThird> might just be in brazil then
#563 [18:03] <Odds> Still is a bummer :T
#564 [18:03] <Odds> But yeah it seems to have been affecting our region a tad
#565 [18:04] <Odds> Makes me wonder what could be causing this to be hones.
#566 [18:04] <Isoladoh_> My friend is playing in Brazil without any problems.
#567 [18:04] <CubeTheThird> Odds, are you using a proxy or vpn?
#568 [18:05] <TheCoolDude> never mind thanks for trying to help minecraft just launched
#569 [18:05] <CubeTheThird> ok cool
#570 [18:05] <TheCoolDude> later
#571 [18:05] <Odds> I... Dont know?
#572 [18:05] <Odds> How do I check that CubeTheThird?
#573 [18:05] <CubeTheThird> ??> Odds tools/hjt
#574 [18:05] <Absol> Odds: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#575 [18:05] <Absol> Odds: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#576 [18:06] <Isoladoh_> and I?
#577 [18:06] <CubeTheThird> Isoladoh_, do the same thing ^^^
#578 [18:06] <Isoladoh_> ok
#579 [18:06] <Odds> https://paste.ubuntu.com/p/ntp76WTntp/
#580 [18:07] <Parmatt> So?
#581 [18:07] <Odds> btw cube
#582 [18:07] <Odds> http://prntscr.com/jmpmjf I got that while scanning
#583 [18:10] <CubeTheThird> one moment
#584 [18:14] <CubeTheThird> brb
#585 [18:14] <Odds> ok
#586 [18:17] <Isoladoh_> I did everything and it took me to some code now what?
#587 [18:18] <Odds> Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#588 [18:18] <Odds> Isoladoh_
#589 [18:21] <Isoladoh_> I've done it, and now?
#590 [18:23] <CubeTheThird> Odds, can you remove Advanced SystemCare ?
#591 [18:23] <Odds> yeah just a sec
#592 [18:24] <Isoladoh_> took me to a code on google
#593 [18:25] * Parmatt [webchat@23.106.31.93.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#594 [18:26] <Odds> CubeTheThird I can't find it in the app's page to unistall it...
#595 [18:26] <Odds> any suggestions?
#596 [18:26] <Isoladoh_> help-me
#597 [18:27] <CubeTheThird> Odds, like in the control panel?
#598 [18:27] <Odds> yes
#599 [18:27] <Isoladoh_> help-me
#600 [18:27] <CubeTheThird> Odds, are you able to find it in Program Files ?
#601 [18:28] <CubeTheThird> Isoladoh_, did you get the trend micro report?
#602 [18:28] <Odds> lets see....
#603 [18:28] <Isoladoh_> yes
#604 [18:29] <CubeTheThird> Isoladoh_, paste it onto http://paste.ubuntu.com and give the URL here.
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#606 [18:29] * Inform [webchat@45.7.19.11] has quit. (Client Quit)
#607 [18:29] <Odds> done CubeTheThird
#608 [18:29] <Odds> deleted
#609 [18:29] * Informante [webchat@45.7.19.11] has joined #minecrafthelp
#610 [18:30] <CubeTheThird> Odds, ok can you reboot and try again?
#611 [18:30] <Informante> Absol
#612 [18:30] <Informante> I did all the procedure is the same way
#613 [18:30] <Odds> ok
#614 [18:30] <CubeTheThird> Informante, are you in Brazil?
#615 [18:31] <Odds> Yes CubeTheThird he is
#616 [18:31] <Odds> It seems most people affected are from Brazil
#617 [18:31] <Odds> It seems to be a region thing with their servers...
#618 [18:31] <Odds> Also brb rebooting
#619 [18:31] <Isoladoh_> done, now what?
#620 [18:31] <CubeTheThird> Isoladoh_, give the link to your report here
#621 [18:32] <Isoladoh_> https://paste.ubuntu.com/p/fHCgcTMBGP/
#622 [18:33] * Odds [webchat@45.232.62.4] has quit. (Quit: webchat.esper.net)
#623 [18:34] <Isoladoh_> and now?
#624 [18:34] <CubeTheThird> Isoladoh_, one moment
#625 [18:34] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#626 [18:35] <CubeTheThird> Isoladoh_, can you uninstall avast, reboot your PC, then reinstall it?
#627 [18:35] <Isoladoh_> Are you trying to hack me?
#628 [18:37] <Informante> Yes CubeTheThird
#629 [18:37] <CubeTheThird> Isoladoh_, no...
#630 [18:37] <CubeTheThird> although from the looks of it, everyone who's having issues is from Brazil...
#631 [18:38] <Informante> Do you know when it will be fixed?
#632 [18:38] <CubeTheThird> I don't. We don't work for Mojang here
#633 [18:39] <Informante> I don't. We don't work for Mojang here
#634 [18:39] <Isoladoh_> ok
#635 [18:39] <Informante> I emailed them to wait for them to contact me.
#636 [18:39] * Odds [webchat@45.232.62.4] has joined #minecrafthelp
#637 [18:39] <Odds> Welp am back
#638 [18:39] <CubeTheThird> no change?
#639 [18:40] <Isoladoh_> I'll turn it off right?
#640 [18:40] <Odds> no change
#641 [18:40] <Odds> still the same thing
#642 [18:40] <CubeTheThird> ok ya. definitely sounds like an issue with Brazil clients
#643 [18:40] <Odds> Thats a bummer tbh because there's no portal to directly inform Mojang about the issue, other than the email, to which they take about two days to reply
#644 [18:41] <Isoladoh_> I'll try to get into the game to see if it's giving the error, okay?
#645 [18:42] <Odds> Worst part CubeTheThird? It's been almost three days and Mojang still didnt fix it.
#646 [18:43] <Odds> and if they dont work on weekends, we'll have to wait till monday for maybe a fix
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#648 [18:53] <Isoladoh_> help-me
#649 [19:01] <Isoladoh_> somebody answer me?
#650 [19:02] * XLuna_EclipseX [webchat@cpc93930-bolt16-2-0-cust391.10-3.cable.virginm.net] has joined #minecrafthelp
#651 [19:03] <XLuna_EclipseX> Hello, I bought a minecraft account and now i cannot get in using my security questions and i no longer have access to the email account. Any suggestions?
#652 [19:04] * zkxs [~zkxs@ip70-178-255-236.ks.ks.cox.net] has joined #minecrafthelp
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#655 [19:08] * Nimashet [webchat@wsip-72-215-43-53.pn.at.cox.net] has joined #minecrafthelp
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#657 [19:12] * Karol [webchat@93.148.70.45.shfibra.net.br] has joined #minecrafthelp
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#659 [19:13] <Isoladoh_> helpe-me please
#660 [19:14] <Karol> I'm having this problem: Failed to login
#661 [19:14] <Karol> :(
#662 [19:14] * Nimashet [webchat@wsip-72-215-43-53.pn.at.cox.net] has joined #minecrafthelp
#663 [19:16] <Odds> Karol
#664 [19:16] <Odds> Are you from Brazil?
#665 [19:16] <Isoladoh_> Odds
#666 [19:16] <Isoladoh_> help-me
#667 [19:16] <Nimashet> can i get some help with an error message i got when trying to update MC
#668 [19:17] <Odds> Fala Isoladoh
#669 [19:18] <Odds> Whats the issue Nimashet?
#670 [19:18] <Isoladoh_> depois de fazer tudo que ele falou faz oq com o codigo
#671 [19:18] <Isoladoh_> ?
#672 [19:19] <Odds> Isoladoh, voce ta com o erro "Failed to login" Nao é?
#673 [19:19] <Nimashet> got this error message " Unable to locate the Java runtime.
#674 [19:19] <Nimashet> Error details:....
#675 [19:20] <Isoladoh_> sim
#676 [19:20] <Nimashet> : The system cannot find the path specified
#677 [19:20] <Nimashet> Filename on disk: javaw.exe
#678 [19:21] <Nimashet> guess it will not let me past the text of the error
#679 [19:21] <Odds> Try reinstalling Java and Minecraft Nimashet
#680 [19:21] <Odds> Isoladoh_ isso é um erro da Mojang.
#681 [19:22] <Isoladoh_> eles foram falar com ela?
#682 [19:22] <Isoladoh_> os adm
#683 [19:22] <Nimashet> reinstall them both? just updated Java and works fine with twitch launcher, want to not use Twich as well
#684 [19:23] <Odds> Nima, the issue you're having is that the minecraft launcher/client isnt fiding a specified path to the Java.
#685 [19:23] <Odds> If you're sure Java's working then reinstall minecraft, make sure to also deleted any file from your %appdata%
#686 [19:23] <Nimashet> yes the jre folder is not that same name it is looking for
#687 [19:23] <Odds> Make sure to backup your worlds from single player aswell if you have any.
#688 [19:24] <Odds> Try renaming the folder, if this doenst work, reinstall.
#689 [19:24] <Odds> O Helpdesk da Mojang essa hora nao ta funcionando Isoladoh_
#690 [19:24] <Nimashet> Odds thanks
#691 [19:24] <Odds> Tenta abrir um ticket informando seu problema, se possivel em ingles, e informa que outras pessoas do seu pais estao com o mesmo problema.
#692 [19:25] <Odds> De o maximo de detalhes que puder.
#693 [19:25] <Isoladoh_> para quem
#694 [19:25] <Odds> Quando o problem começou, quantas pessoas ja comentaram sobre o mesmo problema, codigos de erro.
#695 [19:26] <Isoladoh_> me manda o link do site para eu enviar
#696 [19:26] <Odds> https://help.mojang.com/customer/portal/emails/new?ref=footer
#697 [19:28] <Nimashet> Odds it worked but then game ran out of memory, should i reinstall it?
#698 [19:30] <Karol> Yes, Odds!
#699 [19:31] <Odds> How much ram do you have Nimashet? Can you share your sepcs.
#700 [19:31] <Odds> specs*
#701 [19:31] <Nimashet> 16gig
#702 [19:31] <Odds> Karol, seu problema é o erro "Invalid session' nao?
#703 [19:31] <Karol> Sim, isso mesmo
#704 [19:31] <Karol> E tb estou tendo problemas no realm
#705 [19:32] <Karol> E comprei o mine original
#706 [19:32] <Odds> Isso é um erro por parte da Mojang.
#707 [19:32] <Karol> :?
#708 [19:32] <Karol> :/
#709 [19:32] <Karol> Sem previsão de arrumar?
#710 [19:33] <Odds> https://help.mojang.com/customer/portal/emails/new?ref=footer Abre um ticket aqui, informando todos os erros e dados possiveis as respeito do problema, e informe que voce é do Brazil, e que outras pessoas da mesma regiao estao tendo esse problema. Se possivel, use ingles.
#711 [19:33] <Karol> Ok
#712 [19:33] <Karol> Obrigada!
#713 [19:33] <Odds> Eles vao entrar em contato em até 2 dias
#714 [19:33] * CutteLighty [webchat@c-bd3ee255.022-35-6862671.bbcust.telenor.se] has joined #minecrafthelp
#715 [19:33] <CutteLighty> Hi
#716 [19:33] <Karol> Qual o link?
#717 [19:33] <Odds> Quanto mais gente abrir tickets sobre esse problema, mais rapido ele é solucionado
#718 [19:33] <Odds> https://help.mojang.com/customer/portal/emails/new?ref=footer
#719 [19:33] <Odds> ^
#720 [19:33] <Karol> Esquece a pergunta
#721 [19:34] <Odds> hello CutteLighty
#722 [19:34] <Karol> Já desci a página e vi q não tem nada a ver
#723 [19:34] <Odds> Hm?
#724 [19:35] <Nimashet> Odds i have a newer HP laptop, 64 bit system 16G ram 1Tb win 10
#725 [19:36] <CubeTheThird> Nimashet, what issue are you experiencing?
#726 [19:37] <Nimashet> game ram out of memory when i got it to launch
#727 [19:37] <Odds> Finally cube is back~ He can give a better help than me XD
#728 [19:37] <CubeTheThird> :p
#729 [19:37] <Odds> Hey I tried@! :P
#730 [19:37] <Nimashet> Odds did fine
#731 [19:37] <Odds> at least I'm redirecting the folks from Brazil with the same error as me to create a ticket on mojang :P
#732 [19:38] <CubeTheThird> ??> Nimashet launcher/log
#733 [19:38] <Absol> Nimashet: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#734 [19:38] <Nimashet> brb
#735 [19:38] <Odds> the more tickets they have in about a issue the faster it'll get solved, right? :D
#736 [19:39] <CubeTheThird> Odds, umm no....
#737 [19:39] <CutteLighty> Does anyone know how to solve infinite loop name change? xD
#738 [19:39] <CubeTheThird> CutteLighty, what do you mean exactly?
#739 [19:39] <Odds> No? CubeTheThird?
#740 [19:39] <CubeTheThird> Odds, you shouldn't send them a ton of tickets. If anything that will just slow them down
#741 [19:39] <Odds> Oh, but I meant like, not me.
#742 [19:39] <Odds> Other people, with the same problem.
#743 [19:39] <CubeTheThird> oh. sure that's fine
#744 [19:40] <Odds> :
#745 [19:40] <Odds> :P
#746 [19:40] <Odds> The more people they see that are having a similar problem, the more alarming the problem is.
#747 [19:40] <CutteLighty> Every time I try to change to my old username it says it's available and when I press change it just goes into an infinity loop and yes I've tried different devices.
#748 [19:41] * Luis [webchat@dsl-189-131-16-197-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#749 [19:41] <Luis> Hello?
#750 [19:41] <Isoladoh_> @CubeTheThird I have not solved my problem yet.
#751 [19:41] <Isoladoh_> helpe-me
#752 [19:42] <Luis> Im having a problem with the authentication of my minecraft
#753 [19:42] <CubeTheThird> Luis, are you in Brazil by chance?
#754 [19:42] <Luis> No im in Mexico
#755 [19:42] <CubeTheThird> Luis, what are the details of your issue?
#756 [19:43] <CubeTheThird> CutteLighty, do you mean it "changes" but then doesn't do anything?
#757 [19:43] <Luis> I cant go online it says , "Failed Login:Invalid session (try restarting your launcher)"
#758 [19:43] <Nimashet> CubeTheThird https://paste.ubuntu.com/p/TJzSQGZ8py/
#759 [19:43] <Luis> and everytime i open the launcher i have to access my account again
#760 [19:43] <CutteLighty> It doesn't change it just goes into a infinite loop of checking name and password
#761 [19:44] <Luis> I have a picture of the console if it helps in anything
#762 [19:44] <Odds> CubeTheThird See? another one with same issue.
#763 [19:44] <Karol> E-mail sent
#764 [19:44] <Karol> Just wait...
#765 [19:44] <Luis> Besides my bro and a friend have the same issue
#766 [19:44] <Isoladoh_> helpe-me
#767 [19:46] <CutteLighty> It's like the weirdest problem ever tbh :D
#768 [19:46] <Luis> Hello cube?
#769 [19:47] <Isoladoh_> and I?
#770 [19:51] <CubeTheThird> Nimashet, ok one moment
#771 [19:52] <Nimashet> ok
#772 [19:52] <CubeTheThird> CutteLighty, can you logout of the website and back in?
#773 [19:52] <Luis> cube?
#774 [19:52] <CutteLighty> sure
#775 [19:52] <Luis> can you plz answer me questions?
#776 [19:52] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#777 [19:53] <Isoladoh_> @CubeTheThird Have you already talked to Mojang about the mistake?
#778 [19:53] <CubeTheThird> Luis, as far as I know there are login issues for people in certain regions. All I can recommend is waiting for a fix to be pushed out
#779 [19:53] <CubeTheThird> Isoladoh_, I don't work for Mojang
#780 [19:53] <Luis> mmm okay
#781 [19:53] <Odds> Btw CubeTheThird I forgot to say, it seems that connecting to servers which the token validation isnt required [offline mode iirc] they connect just fine.
#782 [19:53] <CubeTheThird> Nimashet, I'm not seeing any out of memory errors... does it happen right after you press play?
#783 [19:54] <Nimashet> it only happened one time, now i get improper shut down message when i close out the game
#784 [19:54] <CutteLighty> Logged out
#785 [19:55] <Isoladoh_> @CubeTheThird and how can I correct the mistake you did not explain to me what I do after you have made the code and published
#786 [19:55] <CubeTheThird> Nimashet, hmm let's do a clean install of the game
#787 [19:55] <CubeTheThird> ??> Nimashet win/reinst
#788 [19:55] <Absol> Nimashet: You may need to reinstall the locally installed files that Minecraft puts into place.
#789 [19:55] <Absol> Nimashet: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#790 [19:55] <Odds> Isoladoh_ o problema é com a Mojang, o CubeTheThird nao pode fazer nada.
#791 [19:56] <Isoladoh_> pede pra ele mandar so uma mensagem para a mojang porque eu não consegui
#792 [19:56] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#793 [19:56] <Isoladoh_> por favor
#794 [19:56] <Odds> Ele nao trabalha pra Mojang.
#795 [19:56] <Odds> E a mojang ja foi informada do problema.
#796 [19:56] <Nimashet> CubeTheThird, ok thatns have a good weekend
#797 [19:56] <Odds> Tem que sentar e esperar.
#798 [19:57] <Isoladoh_> blz
#799 [19:57] <CutteLighty> What was the point of logging out?
#800 [19:57] <Odds> Btw CubeTheThird ya know if mojang's helpdesk works on weekend?
#801 [19:57] <Isoladoh_> pede pra ele pra quando for corrigido me enviar no gmail
#802 [19:57] <GreyVulpine> Odds - It doesn't.
#803 [19:58] <CubeTheThird> CutteLighty, I said to log back in after, see if it makes a difference
#804 [19:58] <CutteLighty> Doesn't
#805 [19:58] <Odds> Ah damn...
#806 [19:58] <Isoladoh_> meu email é romulosoares8005@gmail.com
#807 [19:58] <GreyVulpine> Odds - https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#808 [19:58] <CubeTheThird> CutteLighty, and I can assume you've tried with different browsers?
#809 [19:58] <Odds> Isoladoh, fica de olho no twiter da mojang.
#810 [19:58] <Odds> Eles postam update la
#811 [19:58] <CutteLighty> Ye and different devices and ips and houses xD
#812 [19:58] <Odds> OOF
#813 [19:59] <CubeTheThird> CutteLighty, what's the username you're trying to register?
#814 [19:59] <CutteLighty> CutteLighty
#815 [19:59] <Isoladoh_> blz
#816 [19:59] <CutteLighty> Using 33_33 atm
#817 [19:59] <Odds> That sucks tbh GreyVulpine had to wait 48h to get a reply from Mojang. As soon as they replyied I sent a message literally 10 minutes after and I'll have to wait till next week for a response XD
#818 [19:59] <Isoladoh_> mas vc pode falar pra ele me avisar quando acontecer isso
#819 [20:00] <Odds> Cara eles nao fazem esse tipo de serviço;
#820 [20:00] <Odds> Eles trabalham nesse chat.
#821 [20:00] <Isoladoh_> blz
#822 [20:00] <Odds> só isso.
#823 [20:00] <Isoladoh_> vlw cara!
#824 [20:00] <Isoladoh_> mas a mojang ja foi infoormada então e so esperar ela postar sobre isso no twiter ne?
#825 [20:01] <CubeTheThird> CutteLighty, hmm and apart from this issue you haven't had any problems with e.g. login in?
#826 [20:01] <Odds> Sim.
#827 [20:01] <Odds> Tem que esperar agora.
#828 [20:01] <CutteLighty> nope
#829 [20:02] <CubeTheThird> CutteLighty, hmm not sure what would be causing this then, unless there's an issue registering that specific name. You may want to contact Mojang about this
#830 [20:02] <CubeTheThird> ??> CutteLighty mojang/email
#831 [20:02] <Absol> CutteLighty: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#832 [20:02] <Absol> CutteLighty: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#833 [20:02] <Odds> welp, guess I'll have to wait for mojang's reply XD
#834 [20:02] <Odds> fingers crossed I guess.
#835 [20:02] <Isoladoh_> fwl vou sair do chat
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#837 [20:03] <CutteLighty> Had already done they just said maybe it's taken or something if you think it's a bug go here and I couldn't really post because the site was super not clean
#838 [20:04] <CubeTheThird> CutteLighty, umm.. what? you contacted them through the page Absol gave you?
#839 [20:05] <CutteLighty> Sent a email before that and got a response 21 may and they didn't get me any kind of help and now I'm kinda tired of this so yeah
#840 [20:06] <CubeTheThird> CutteLighty, so you've been having this issue for how long?
#841 [20:06] <CubeTheThird> CutteLighty, and, out of curiosity, what did they reply?
#842 [20:06] <CutteLighty> 1-2 months maybe
#843 [20:07] <CubeTheThird> CutteLighty, wait... according to what I'm seeing you last chanted the name on the 13th of April
#844 [20:09] <CubeTheThird> CutteLighty, once a name is changed, the previous name is not made available to the public for re-use until a certain amount of time after the change. I think its something like 6 weeks
#845 [20:09] <CutteLighty> Their automated reply about bla bla 30 days I've waited longer than 30 days and their information how usernames work and if you think this is a bug and redirected me to this and it's super unclean and I have no clue this website works where to post and if it was supposed to be posted there. https://bugs.mojang.com/projects/MC/issues/MC-128393?filte
#846 [20:09] <CutteLighty> r=allopenissuesä
#847 [20:09] <Absol> CutteLighty: Please keep it civil
#848 [20:10] <CutteLighty> And it's not open to public if you change your mind after 37 days
#849 [20:10] <CutteLighty> an extra week if you wanna keep it but you can take it afterwards also but then everyone else can also
#850 [20:11] <CubeTheThird> CutteLighty, hmm.. then it should have been made available on the 20th of May
#851 [20:12] <CutteLighty> And still nothing
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#853 [20:12] <CubeTheThird> CutteLighty, well seeing as its now past that time (whereas the email you sent was likely before) you might want to send them another message. All I can really recommend
#854 [20:14] <CutteLighty> The really didn't really care they just redirected me to some website to report bugs but it's super unclean and there are no instructions what to do and they weren't really to any real help tbh
#855 [20:14] <CutteLighty> they*
#856 [20:14] <CutteLighty> https://bugs.mojang.com/projects/MC/issues/MC-130283?filter=allopenissues
#857 [20:14] * Absol kicked CutteLighty from #minecrafthelp (Reason: utteLighty :Keep it civilized, you are just a human being)
#858 [20:14] <CubeTheThird> lol
#859 [20:15] * CutteLighty2 [webchat@c-bd3ee255.022-35-6862671.bbcust.telenor.se] has joined #minecrafthelp
#860 [20:15] <CutteLighty2> Fun :/
#861 [20:15] <CubeTheThird> that filter may be a bit too sensitive
#862 [20:15] <CutteLighty2> ye
#863 [20:15] <CubeTheThird> CutteLighty2, when you first emailed them, it was before May 20th, when is when the name was freed. That's what they explained
#864 [20:15] <CubeTheThird> CutteLighty2, now that its AFTER the 20th, and you still cannot register, there seems to be an issue with the account
#865 [20:17] <CutteLighty2> And how do I resolve this any clues or? :(
#866 [20:17] <CubeTheThird> CutteLighty2, reply to the email they sent you. That's all I can recommend
#867 [20:18] <CubeTheThird> CutteLighty2, we don't work for Mojang here, so we cannot correct problems with accounts
#868 [20:18] <CutteLighty2> I know
#869 [20:18] <CutteLighty2> Thanks for the help anyways :)
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#874 [20:28] * Chris [webchat@184-91-80-80.res.bhn.net] has joined #minecrafthelp
#875 [20:28] <Chris> I am having trouble downloading minecraft
#876 [20:31] <NightShadow112> Hi, I am unable to get passed the launcher. It keeps telling me that I have crashed. I tried re-downloading it and now it wont let me in the launcher at all.
#877 [20:35] * thaydezamara [webchat@177.156.214.167.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#878 [20:35] <thaydezamara> https://paste.ubuntu.com/p/ZMBnWbVN2p/
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#887 [21:15] <Colby> Hi
#888 [21:20] <Colby> So, whenever i load into a server on multiplayer, I am able to walk around and do stuff for about 10-15 seconds, after that amount of time, my window will close. Once I open it back up again and log onto the server, it will come up saying "We found someone online using your username". I don't know if my password was leaked. Any help?
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#892 [21:43] <Cullenz> i guess i'm not the only one having problems joining servers
#893 [21:51] * AlekiOne [webchat@228.191-100-100.etapanet.net] has joined #minecrafthelp
#894 [21:51] <AlekiOne> I NEEDHEP
#895 [21:51] <AlekiOne> NEED HELP
#896 [21:51] <AlekiOne> PLEASE
#897 [21:54] * TrekkinTruck [webchat@c-67-165-249-220.hsd1.co.comcast.net] has joined #minecrafthelp
#898 [21:57] <TrekkinTruck> Every time I launch the Java launcher, it launches just fine without crashing. But when the actual game launches it crashes even before it loads past the "Mojang" loading screen. I even re-downloaded the game. Has this happened before? And do you have a ix solution. I may have attempted to mod the game before but I am unsure.
#899 [22:00] <AlekiOne> HEY :v
#900 [22:00] <AlekiOne> PLEASE
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#906 [22:57] <ardy> Are new account having "invalid session ID" issues or just us that have been around for years?
#907 [23:01] <ardy> (I have tried everything except buying a new computer and buying a new account.)
#908 [23:02] <ardy> Oh, what are those puffer fish looking things guarding underwater temples called? I had never seen one and got zapped with mining fatigue when I first encountered one.
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#910 [23:19] * Hopeless97 [webchat@ip70-171-61-146.ga.at.cox.net] has joined #minecrafthelp
#911 [23:19] <Hopeless97> Hello everyone so I'm trying to recover a super old account that I only know the account name on I havent used the account in literal years who do i need to email
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