#1 [01:15] * Batman6 [webchat@24.55.162.157] has joined #minecrafthelp
#2 [01:15] <Batman6> hi?
#3 [01:16] <Batman6> hello?
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#7 [02:18] <Ashleibelle> Hi i am trying to play on FTB COntinuium i was wondering if someone can help me figure out whats wrong
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#9 [02:38] * PLayer6 [webchat@120.29.77.212] has joined #minecrafthelp
#10 [02:39] <PLayer6> whenever i try to log-in it say could not connect to server pls help
#11 [02:40] <PLayer6> i tried to log-in many time it still stay the same
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#15 [06:02] * Webchat_06098 [webchat@cpe-110-140-220-158.vb05.vic.asp.telstra.net] has joined #minecrafthelp
#16 [06:02] <Webchat_06098> Keeps coming up with unable to download
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#18 [06:33] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#19 [06:33] * hazelnutt [webchat@catv-176-63-26-53.catv.broadband.hu] has joined #minecrafthelp
#20 [06:38] <hazelnutt> Hello everyone, I get this error when trying to launch the latest snapshot - https://pastebin.com/sBEXAVkg - 1.12.2 works fine. What could be the problem?
#21 [07:05] * mib_478hz9 [Mibbit@geoffcool.plus.com] has joined #minecrafthelp
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#23 [07:28] * UnicornVomit [webchat@c-73-226-72-89.hsd1.nj.comcast.net] has joined #minecrafthelp
#24 [07:29] <UnicornVomit> Hello. I'm having issues updating my payment info
#25 [07:30] <UnicornVomit> I took a screenshot of the page. I added my info correctly, but the payment won't go through. Could it be an issue on my end?
#26 [07:38] * Webchat_85800 [webchat@103-97-93-206.rev.expl.in] has joined #minecrafthelp
#27 [07:38] <Webchat_85800> hello
#28 [07:38] <Webchat_85800> can anyone help me
#29 [07:39] <Webchat_85800> whenevr i try to join hypixel it says failed to autheticate connection help please
#30 [07:40] <Webchat_85800> and when i try to join skycade it says not authticated with minecraft.net
#31 [07:40] <Webchat_85800> help please anyone
#32 [07:43] <Webchat_85800> anyone oprators online???????????????????????
#33 [07:45] <Webchat_85800> hhhheeelllppppp
#34 [07:47] <Webchat_85800> annnyyonneeeeeeeer
#35 [07:53] <Webchat_85800> heeelllllppppppppppppppppp
#36 [07:59] * hazelnutt [webchat@catv-176-63-26-53.catv.broadband.hu] has quit. (Quit: webchat.esper.net)
#37 [08:04] * Theo [webchat@80.199.160.243] has joined #minecrafthelp
#38 [08:07] <Theo> Hi! My son is having trouble logging on to minecraft on his tablet.. When he try to start the app, it just says "you don't have a license to play minecraft". He does though, so what do we do?
#39 [08:40] * PokeLego_ [webchat@net-93-67-185-182.cust.vodafonedsl.it] has joined #minecrafthelp
#40 [08:40] <PokeLego_> a me no n mi fa piu entrare nel gioco mi dice error
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#42 [09:21] * edicoolkid1 [webchat@87.70.23.146] has joined #minecrafthelp
#43 [09:24] <edicoolkid1> I opened a server in 18w22a,the server work fine but my friend try to connect this give him every time a timeout.The timeouts only in 18w20a until the last version can someone help with this problem anything dont wrote in internet.
#44 [09:25] <GreyVulpine> Sorry, snapshots are not something we help with here. They're known to be inherently unstable and have serious bugs, and thus shouldn't be considered a viable stable build for standard gameplay
#45 [09:27] * edicoolkid1 [webchat@87.70.23.146] has quit. (Quit: webchat.esper.net)
#46 [09:43] * Trickybreadbin [webchat@host86-147-163-69.range86-147.btcentralplus.com] has joined #minecrafthelp
#47 [09:47] <Trickybreadbin> Hi, I haven't been on minecraft in quite a while now possibly since 1.10, ive just logged in and tried to play but it says unable to save download, how can I fix this?
#48 [10:10] <Trickybreadbin> don't worry about it now, ive sorted it
#49 [10:21] * Cholloway01 [webchat@cpc105342-pool17-2-0-cust956.15-1.cable.virginm.net] has joined #minecrafthelp
#50 [10:22] <Cholloway01> Hi, I have a technical problem which causes my Minecraft client to freeze for around 10-12 seconds when I press F11. would anyone know a good fix? ( I have already tried updating my graphics drivers as someone previously suggested elsewhere )
#51 [10:43] * bildramer [~bildramer@p200300ED83CDCF00AC9BCCA14258DFA9.dip0.t-ipconnect.de] has joined #minecrafthelp
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#53 [10:49] * IlijaB [webchat@cable-24-135-251-48.dynamic.sbb.rs] has joined #minecrafthelp
#54 [10:49] <IlijaB> hello
#55 [10:50] <IlijaB> anybody here?
#56 [10:52] <Cholloway01> gotta wait i guess
#57 [10:52] <IlijaB> yup
#58 [10:52] <IlijaB> it says for me could not connect to server
#59 [10:56] * Malcolm543 [webchat@host86-152-66-151.range86-152.btcentralplus.com] has joined #minecrafthelp
#60 [10:57] <Malcolm543> my minecraft won't allow me to play as it says failed to download file.realms
#61 [10:58] <Malcolm543> please help me
#62 [10:58] <Malcolm543> please
#63 [10:59] <IlijaB> it says for me could not connect to server
#64 [11:00] <Malcolm543> u should check ur wifi connection
#65 [11:02] <IlijaB> reseted it
#66 [11:02] <IlijaB> still nothing :(
#67 [11:03] <Malcolm543> how do u reset it
#68 [11:03] <IlijaB> reseted my router
#69 [11:03] <Malcolm543> oh (*face palm)
#70 [11:07] * e_l1997 [~quassel@37.250.2.193.bredband.tre.se] has joined #minecrafthelp
#71 [11:07] <Cholloway01> if you're internet connection is working then check you have the correct server ip?
#72 [11:07] <Cholloway01> and version
#73 [11:07] <Malcolm543> my one wont let me play as it says that it cant download file.realms-1.10.21.jar
#74 [11:08] <Cholloway01> not sure how you can fix that
#75 [11:08] <Malcolm543> oh
#76 [11:08] <Malcolm543> do u know how I can find help
#77 [11:08] <Cholloway01> you'll have to wait for someone with an @ or + at the start of their name
#78 [11:09] <Malcolm543> kk thanks
#79 [11:11] <IlijaB> no i cant log onto my account
#80 [11:11] <IlijaB> says could not connect to server
#81 [11:12] * nas [webchat@5e0b02b2.bb.sky.com] has joined #minecrafthelp
#82 [11:12] <nas> i cant seem to download 1.12.2 on mac
#83 [11:13] <nas> any ideas on what i should do? I've reinstalled it but still i get the same error
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#85 [11:21] * zDomzz_ [webchat@185.205.164.80] has joined #minecrafthelp
#86 [11:23] <IlijaB> +
#87 [11:23] <IlijaB> Absol can somebody please help
#88 [11:24] <zDomzz_> hi, i'm zDomzz_ and I have a probelm with my mcpremium's account. When I visit a premium server, the game says: "failed to login invalid session (Try restarting your game and your launcher)".
#89 [11:24] <zDomzz_> I also tried to uninstall mc, change password, but it gives me the same error. in addition, the game only starts in demo mode. How can I do?
#90 [11:26] * Paintedsoul [webchat@70.130.80.206] has joined #minecrafthelp
#91 [11:26] <IlijaB> bro no ones responding
#92 [11:26] <zDomzz_> How I can do?
#93 [11:27] <Paintedsoul> Yeah, not exactly the best support. Mojang sent me here, but nobody is ever in here that is actually helping people in my experience.
#94 [11:27] <IlijaB> same here
#95 [11:27] <IlijaB> have you ever gotten could not connect to server
#96 [11:27] <Paintedsoul> I can't even get the damned launcher to run
#97 [11:27] <IlijaB> when you cant even log in your account
#98 [11:28] <Cholloway01> its a volunteer run thing
#99 [11:28] <Cholloway01> nobody has to reply
#100 [11:28] <IlijaB> well they should
#101 [11:28] <zDomzz_> nope IlijaB
#102 [11:28] <IlijaB> why would they volounteer if no one is gonna help
#103 [11:28] <Paintedsoul> Which is why I said it's not the best support. If minecraft was free, I would understand. But since they are a multi billion dollar company. I expect better. I think thats reasonable and fair.
#104 [11:29] <zDomzz_> u are right
#105 [11:29] <Cholloway01> true, but this place is for those outliers whose problems dont fit the help forms
#106 [11:30] <zDomzz_> now surely we should all buy back MC
#107 [11:30] <zDomzz_> :c
#108 [11:30] <Paintedsoul> And for those people, a minimum 200 person team for support would be literally pocket change for Mojang and absolutely pocket change for Microsoft.
#109 [11:31] <Cholloway01> welp, we'll just have to wait
#110 [11:31] <Cholloway01> some help sometime is better than no help never
#111 [11:31] <zDomzz_> This is true
#112 [11:32] <zDomzz_> but these helpers are always off?
#113 [11:34] <IlijaB> nobodys replying
#114 [11:34] <IlijaB> so probably
#115 [11:34] <zDomzz_> how will we do then?
#116 [11:34] <Cholloway01> wait maybe?
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#118 [11:41] * asaDADDY [webchat@177.6.246.149] has joined #minecrafthelp
#119 [11:43] <asaDADDY> Hi
#120 [11:44] <asaDADDY> Can anyone help?
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#123 [12:01] * elhasd [webchat@ip68-103-145-60.ks.ok.cox.net] has joined #minecrafthelp
#124 [12:02] <elhasd> LAN connect will not work between two Macs. we've tried everything and nothing will fix it
#125 [12:03] * RedShed121 [webchat@ip-109-41-192-147.web.vodafone.de] has joined #minecrafthelp
#126 [12:07] <RedShed121> my account was hacked, the unknown persen has changed my account username. i can not conect to any server
#127 [12:07] <RedShed121> can you help me please
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#129 [12:22] * DaviGamer [webchat@187-34-23-217.dsl.telesp.net.br] has joined #minecrafthelp
#130 [12:23] <DaviGamer> meu minecraft não abri
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#134 [12:36] <RedShed121> my account was hacked, the unknown persen has changed my account username. i can not conect to any server
#135 [12:41] * asaDADDY [webchat@177.6.246.149] has joined #minecrafthelp
#136 [12:41] <asaDADDY> Can someone help?
#137 [12:41] <RedShed121> me, too ?
#138 [13:03] * i6u [webchat@ip5f5af8db.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#139 [13:04] <i6u> My account was hacked and the Minecraft name and skin was changed. Can i get my name to be set back to normal again?
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#216 [13:25] <sarah_s_> hello i have a question, me and my buddy have downloaded labymod for me for the 1.8.9 but with me there is a mistake can they help me please
#217 [13:28] <sarah_s_> Since my buddy does not know i ask her
#218 [13:30] <sarah_s_> and the message is file could not be downloaded
#219 [13:30] <sarah_s_> i need help please
#220 [13:30] * Lildirt [~Lildirt@mail.lildirt.com] has quit. (Ping timeout: 198 seconds)
#221 [13:32] <sarah_s_> can they help me
#222 [13:33] * elhasd [webchat@ip68-103-145-60.ks.ok.cox.net] has quit. (Quit: webchat.esper.net)
#223 [13:33] <sarah_s_> please
#224 [13:33] * RedShed121 [webchat@ip-109-41-192-147.web.vodafone.de] has joined #minecrafthelp
#225 [13:35] <sarah_s_> hello i have a question, me and my buddy have downloaded labymod for me for the 1.8.9 but with me there is a mistake can they help me please
#226 [13:38] <Cholloway01> i dont think anyone here can help with that, ask the mod makers maybe?
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#228 [13:40] * i6u [webchat@ip5f5af8db.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#229 [13:40] <sarah_s_> how can i ask her ?
#230 [13:42] <i6u> My account was hacked last night and my i9ngame name and skin were changed. Can i get my ingame name reset to what it was before?
#231 [13:42] <sarah_s_> can you say me please ?
#232 [13:43] <sarah_s_> how can i ask a mod makers ?
#233 [13:46] * Webchat_08766 [webchat@201.80.243.108] has joined #minecrafthelp
#234 [13:47] <sarah_s_> how can i ask a mod makers ?
#235 [13:47] * RogerTheJackal [webchat@47-223-152-66.athncmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#236 [13:48] <RogerTheJackal> Im getting an error when I try to open Minecraft saying ' Unable to locate Java Runtime'
#237 [13:49] <Webchat_08766> Someone entered my account and changed my email, being that in outlook it does not show anything about which email was changed
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#247 [14:32] <GothBoiClique> Hello guys! Basically, I have tried to log into my Minecraft account but the email used got terminated.I can log in but it still requires a verification code (which obviously, I cannot get). What should I do?
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#252 [14:44] * Crahsman [webchat@192038128085.mbb.telenor.dk] has joined #minecrafthelp
#253 [14:46] <Crahsman> Hi, I can see that my mincraft won't allow to play realms because parental issues. The problem that, I'm now 15 years old and no matte what I do, it won't give me access to play with my friends on a realm
#254 [14:47] <Crahsman> What am I supposed to do to play on a realm without being parental restricted?
#255 [14:48] <Lord_Ralex> https://twitter.com/MojangSupport/status/1000047381688279040 You do that
#256 [14:52] <Crahsman> How do I change my age?
#257 [14:53] <Lord_Ralex> You don't, because then you are lying, and there is massive legal reasons for why you have to do what they need you to do.
#258 [14:54] <Crahsman> but I accidentally sat my birthdate to 17/08/02 instead of 17/08/01
#259 [14:55] <Lord_Ralex> That still won't make you 16, so.
#260 [14:56] <Lord_Ralex> You can try to email Mojang to see if they can update the birth date, however you will still have to do the parental consent.
#261 [14:56] <Crahsman> Seriously, look up my account, my birthday is in 3 months and now you think I'm not eligible to play on a Minecraft real
#262 [14:57] <Lord_Ralex> We are not Mojang.
#263 [14:57] <Crahsman> what do you mean?
#264 [14:57] <Lord_Ralex> And it's not that you are not eligible. Mojang would love for you to play.
#265 [14:57] <Lord_Ralex> But, legal reasons are why they have to do what they do.
#266 [14:57] <Lord_Ralex> They can't control that, your governments do.
#267 [14:58] <Lord_Ralex> We are not Mojang, we do not see any account information.
#268 [14:58] <Crahsman> Well, if you not are Mojang, why don't just help me change my birthdate, so I can play on a realm
#269 [14:59] <Lord_Ralex> Did you bother to read what I said.
#270 [14:59] <Crahsman> I did
#271 [14:59] <Crahsman> but there's 3 months before im 16
#272 [14:59] <Lord_Ralex> So, you should know that I can't, and that I told you that you can't.
#273 [14:59] <Lord_Ralex> And that you *still* have to do the consent, regardless of the age you have on your account right now.
#274 [14:59] <Crahsman> Does this it is the end of Minecraft for me?
#275 [15:00] <Lord_Ralex> Is giving consent that hard?
#276 [15:00] <Crahsman> Because I can't play with my friends?
#277 [15:00] <Lord_Ralex> Have your parents give consent, then you can play.
#278 [15:00] <Lord_Ralex> That simple.
#279 [15:00] <Lord_Ralex> Your birthdate on your account then won't matter, and you can get them to correct afterwards.
#280 [15:00] <Crahsman> They have
#281 [15:00] <Crahsman> like 5000 time
#282 [15:01] <Lord_Ralex> And did they do it through the method that I had linked above.
#283 [15:01] <Crahsman> Wait a minute
#284 [15:01] <Crahsman> They have
#285 [15:02] <Lord_Ralex> And what was it that they had to do.
#286 [15:03] <Crahsman> Click a link after they wrote there email address on the page you linked to
#287 [15:03] <Crahsman> click a link on there email
#288 [15:03] <Crahsman> that gave me access
#289 [15:03] <Crahsman> but nothing happened
#290 [15:03] <Crahsman> and then I decided you guys here might help me
#291 [15:05] <Crahsman> Help me man
#292 [15:05] <Lord_Ralex> Well, not much we can do about it here. You would have to email Mojang to get direct assistance for your account.
#293 [15:05] <Lord_Ralex> ??> Crahsman mojang/email
#294 [15:05] <Absol> Crahsman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#295 [15:05] <Absol> Crahsman: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#298 [15:27] * Edward [webchat@189.202.86.29.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#299 [15:27] <Edward> Hola
#300 [15:27] <Edward> No sirve jaba
#301 [15:27] <Edward> java
#302 [15:27] <Edward> not used java/
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#307 [16:32] * alpha [webchat@c-69-244-202-214.hsd1.tn.comcast.net] has joined #minecrafthelp
#308 [16:33] <alpha> #minecrafthelp I got this error with nothing else. Unable to delete a corrupt file
#309 [16:36] <alpha> -apologies got it working. had to log out and log back in for some reason
#310 [16:37] * alpha [webchat@c-69-244-202-214.hsd1.tn.comcast.net] has quit. (Client Quit)
#311 [16:39] * yoshimitshu77 [webchat@95.144.131.248] has joined #minecrafthelp
#312 [16:40] <yoshimitshu77> hello
#313 [16:41] <yoshimitshu77> my account just gone
#314 [16:41] <yoshimitshu77> i cannot login to my mojang account now :/
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#319 [17:51] * Pia [webchat@ip72-211-201-84.oc.oc.cox.net] has joined #minecrafthelp
#320 [17:54] <Pia> So i've had an error while starting up. At first it would give me message, not saying what happened but the error name or whatever. I kept trying and im no longer getting that message but rather nothing happening after I click "Play" anything ideas?
#321 [18:10] * Gnome [webchat@cpe-72-191-132-200.stx.res.rr.com] has joined #minecrafthelp
#322 [18:12] <Gnome> i have purchased minecraft on play station and x box. i was wondering if i could transfer one of those licenses to my pc so i can play on it
#323 [18:12] <tyteen4a03> ??> Gnome sku
#324 [18:12] <Absol> Gnome: Minecraft for personal computers, Minecraft Windows 10 Edition, Minecraft for Xbox One, Minecraft for Xbox, Minecraft for PlayStation 3, Minecraft for PlayStation 4, Minecraft for Wii U, Minecraft for Nintendo Switch, Minecraft PE for Android (Kindle App Store or Google Play) and Minecraft PE for iOS, are all different products which must each be purchased separately.
#325 [18:13] <Gnome> damn, sometimes it really be that way
#326 [18:14] <Pia> o/
#327 [18:15] <tyteen4a03> ??> Pia launcher/log
#328 [18:15] <Absol> Pia: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#329 [18:17] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#330 [18:18] <Pia> As I get to step 8 minecraft launcher crashes and im not able to go further.
#331 [18:22] * Pia [webchat@ip72-211-201-84.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
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#334 [18:36] <Bridgett> Hello, I was wondering something about ya`lls game
#335 [18:37] <Bridgett> Anyone online?
#336 [18:39] <Bridgett> I`ll come back in a few
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#338 [19:18] * Rising [webchat@63.78.215.167] has joined #minecrafthelp
#339 [19:19] <Rising> Can someone help me, my logs keep saying this same error.
#340 [19:20] <Rising> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information:
#341 [19:20] <Rising> This is the error I get when I try to use direct connect
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#346 [20:08] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#347 [20:41] * superkiwi [webchat@97-115-205-160.ptld.qwest.net] has joined #minecrafthelp
#348 [20:43] <superkiwi> Hey, I am experiencing an issue while trying to login to my friend's server on the newest update. It allows me to login, it says "Building terrain" for about a minute before saying "disconnected"
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#350 [21:06] * Billybobjack19 [webchat@cpe-71-75-136-205.carolina.res.rr.com] has joined #minecrafthelp
#351 [21:06] <Billybobjack19> is anyone human here
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#354 [21:42] * BOi [webchat@68-112-118-219.dhcp.stcd.mn.charter.com] has joined #minecrafthelp
#355 [21:42] <BOi> anyone in
#356 [21:42] <BOi> ya boi needs some help
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#360 [22:05] * Urban_sasquach [webchat@c-69-136-66-63.hsd1.pa.comcast.net] has joined #minecrafthelp
#361 [22:06] <Urban_sasquach> I just downloaded minecraft and the launcher is not working
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#363 [22:49] * abluent [webchat@99-49-108-243.lightspeed.tblltx.sbcglobal.net] has joined #minecrafthelp
#364 [22:49] <abluent> any one here?
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