#MinecraftHelp > 2018-06-11
#1 [02:14] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has quit. (Quit: Linux server is restarting. Reconnecting in a few moments. それでは、また。)
#2 [02:14] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
#3 [02:24] * Maruiki [~Maruiki@99-11-234-170.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#4 [03:18] * Defektro [defektro@hilla.kapsi.fi] has quit. (*.net *.split)
#5 [03:18] * Dragonene__ [sid5314@id-5314.charlton.irccloud.com] has quit. (*.net *.split)
#6 [03:18] * britaliope [~bmateu-qu@163.172.47.190] has quit. (*.net *.split)
#7 [03:24] * britaliope [~bmateu-qu@163.172.47.190] has joined #minecrafthelp
#8 [03:27] * Defektro [defektro@hilla.kapsi.fi] has joined #minecrafthelp
#9 [03:27] * Dragonene__ [sid5314@id-5314.charlton.irccloud.com] has joined #minecrafthelp
#10 [03:30] * MagnificentSpam [~Magnifice@ip4d145299.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#11 [03:31] * Defektro [defektro@hilla.kapsi.fi] has quit. (*.net *.split)
#12 [03:31] * Dragonene__ [sid5314@id-5314.charlton.irccloud.com] has quit. (*.net *.split)
#13 [03:33] * vipdiamond2755 [webchat@116.108.165.172] has joined #minecrafthelp
#14 [03:34] * Defektro [defektro@hilla.kapsi.fi] has joined #minecrafthelp
#15 [03:34] * Dragonene__ [sid5314@id-5314.charlton.irccloud.com] has joined #minecrafthelp
#16 [03:35] <vipdiamond2755> Help me pls here is link https://paste.ubuntu.com/p/j3SXWPDKrt/
#17 [03:35] <vipdiamond2755> when done send me to this email vipdiamond2755@gmail.com ,thx for help
#18 [03:36] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 194 seconds)
#19 [03:38] <Andrio> vipdiamond2755, I'm afraid your PC's hardware isn't fully supported on Windows 8.1; you'll need to install Windows 7 or use a newer PC.
#20 [03:38] * Defektro [defektro@hilla.kapsi.fi] has quit. (*.net *.split)
#21 [03:38] * Dragonene__ [sid5314@id-5314.charlton.irccloud.com] has quit. (*.net *.split)
#22 [03:39] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#23 [03:41] * Defektro [defektro@hilla.kapsi.fi] has joined #minecrafthelp
#24 [03:41] * Dragonene__ [sid5314@id-5314.charlton.irccloud.com] has joined #minecrafthelp
#25 [03:55] * alaina [webchat@dsl.49.150.134.254.pldt.net] has joined #minecrafthelp
#26 [03:56] <alaina> Hallo. Am unsure what is happening but I cannot launch the game on my Linux partition. I have an OPENGL issue
#27 [03:57] <alaina> I know it may take some time for the team to respond yet, I will just check this thread later if you want to.
#28 [03:57] * MagnificentSpam [~Magnifice@ip4d145299.dynamic.kabel-deutschland.de] has quit. (Quit: Leaving.)
#29 [03:59] * alaina [webchat@dsl.49.150.134.254.pldt.net] has quit. (Client Quit)
#30 [04:02] * vipdiamond2755 [webchat@116.108.165.172] has quit. (Quit: webchat.esper.net)
#31 [04:57] * NAT [webchat@214.100.244.87.dyn.jtglobal.com] has joined #minecrafthelp
#32 [04:58] <NAT> Hello! I have been having issues with Minecraft: Java edition 1.12 (latest release) the game keeps on crashing and I reinstalled Minecraft and Java and it began to work but now it is acting up again. May I have some help?
#33 [05:18] * Webchat_70479 [webchat@214.100.244.87.dyn.jtglobal.com] has joined #minecrafthelp
#34 [05:20] <Webchat_70479> Hello! My minecraft: Java edition 1.12 most recent release has been closing it's self down around 5 seconds after it hits the Mojang screen and if I use Optifine 1.12 it out right crashes. I have reinstalled Minecraft and deleted the .minecraft folder and even reinstalled Java. It began to work for a few days and then started acting up again (Sorry
#35 [05:20] <Webchat_70479> this is a report due to me needing to restart my laptop)
#36 [05:29] * Webchat_70479 [webchat@214.100.244.87.dyn.jtglobal.com] has quit. (Quit: webchat.esper.net)
#37 [06:20] * Lucien_Schildpad [webchat@D93F059D.cm-20.dynamic.ziggo.nl] has joined #minecrafthelp
#38 [06:23] <Lucien_Schildpad> Hello, ive had a Demo realm going for 4 weeks now but since 2weeks in to the subscription the Player Activity board stopped working and just shows "No activity for the past 7 days" allthough the server has had 3-4 people online all day
#39 [06:29] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 198 seconds)
#40 [06:31] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#41 [06:43] * Webchat_20371 [webchat@176.57.14.229] has joined #minecrafthelp
#42 [06:43] * Webchat_20371 [webchat@176.57.14.229] has quit. (Client Quit)
#43 [07:18] * MagnificentSpam [~Magnifice@ip4d145299.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#44 [07:22] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#45 [07:31] * zoQkUSQqNTWlgZBd [webchat@41.100.12.64] has joined #minecrafthelp
#46 [07:49] * Guest20931 is now known as urielsalis
#47 [08:28] * Absol [~Absol@hound.of.the.devilincarnate.net] has joined #minecrafthelp
#48 [09:04] * Webchat_85520 [webchat@mail.lcds.org] has joined #minecrafthelp
#49 [09:05] <Webchat_85520> Hello, we are running a camp, and no one it able to log into the Minecraft Launcher. Everyone seems to be having the "Invalid Credentials" issue for every camper when they log in. Is this a network issue? is there a possible way to fix this?
#50 [09:11] <urielsalis> ??> Webchat_85520 login/throttle
#51 [09:11] <Absol> Webchat_85520: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#52 [09:11] <Absol> Webchat_85520: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#53 [09:11] <Webchat_85520> thank you. we will try this
#54 [10:04] * ElverTP [webchat@87-205-166-200.adsl.inetia.pl] has joined #minecrafthelp
#55 [10:06] * Newbie1 [webchat@161.142.45.216] has joined #minecrafthelp
#56 [10:08] <Newbie1> I recently tried installing the demo version of Minecraft on my Mac. I installed Java too but somehow got the message "unable to locate the Java runtime"
#57 [10:09] * e_l1997 [~quassel@2.67.240.108.mobile.tre.se] has joined #minecrafthelp
#58 [10:10] * ElverTP [webchat@87-205-166-200.adsl.inetia.pl] has quit. (Quit: webchat.esper.net)
#59 [10:14] * Drew [webchat@HSI-KBW-078-042-204-231.hsi3.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#60 [10:15] <Drew> Hello, can somebody help with migrating my account?
#61 [10:20] * Newbie1 [webchat@161.142.45.216] has quit. (Quit: webchat.esper.net)
#62 [10:23] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#63 [10:23] * Newbie8 [webchat@161.142.45.216] has joined #minecrafthelp
#64 [10:25] <Newbie8> Using Mac and got "unable to load Java runtime". I tried installing java, and then added different paths for the Java Executable links but none have worked
#65 [10:27] * Newbie8 [webchat@161.142.45.216] has quit. (Client Quit)
#66 [10:34] * MagnificentSpam [~Magnifice@ip4d145299.dynamic.kabel-deutschland.de] has quit. (Quit: Leaving.)
#67 [10:47] * KIRZHARK [webchat@azhark.ru] has joined #minecrafthelp
#68 [10:48] <KIRZHARK> I can not go into maincraft! Writes failed to connect to the server, and after writing the wrong login or password/Не могу зайти в майнкрафт! Пишет не удалось подключиться к серверу, а после пишет неверный логин или пароль
#69 [10:53] * KIRZHARK [webchat@azhark.ru] has quit. (Quit: webchat.esper.net)
#70 [10:59] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#71 [11:03] * PedroGames [webchat@host-177-71-45-58.grupolima.net.br] has joined #minecrafthelp
#72 [11:04] <PedroGames> eu não comsigo entra no meu manicreft
#73 [11:05] <PedroGames> pv
#74 [11:07] * PedroGames [webchat@host-177-71-45-58.grupolima.net.br] has quit. (Client Quit)
#75 [11:20] * DeathLotus [webchat@82-77-97-113.cable-modem.hdsnet.hu] has joined #minecrafthelp
#76 [11:20] * DeathLotus [webchat@82-77-97-113.cable-modem.hdsnet.hu] has quit. (Client Quit)
#77 [11:26] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 198 seconds)
#78 [11:31] * TheReYzz [webchat@109.172.243.15] has joined #minecrafthelp
#79 [11:34] <TheReYzz> I tried logging in Minecraft(ATLauncher) and it said wrong password.ATL says different nickname from mine and i tried to reset password with E-mail.But it didnt send any email to my Gmail account.Somebody changed my nickname,email and password.I've no idea how because i have all access to my new e-mail and my old e-mail.Please help
#80 [11:34] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#81 [11:53] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has quit. (Ping timeout: 194 seconds)
#82 [12:37] * tom [webchat@245-196-128-083.dynamic.caiway.nl] has joined #minecrafthelp
#83 [12:38] * tom [webchat@245-196-128-083.dynamic.caiway.nl] has quit. (Client Quit)
#84 [13:15] * Mctrr [webchat@mtrlpq2853w-lp140-02-65-93-192-158.dsl.bell.ca] has joined #minecrafthelp
#85 [13:17] <Mctrr> I cant log on my account Can someone help me?
#86 [13:21] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
#87 [13:31] * MagnificentSpam [~Magnifice@ip4d145299.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#88 [13:36] * TheReYzz [webchat@109.172.243.15] has quit. (Quit: webchat.esper.net)
#89 [13:44] * Mctrr [webchat@mtrlpq2853w-lp140-02-65-93-192-158.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#90 [14:04] * Drew [webchat@HSI-KBW-078-042-204-231.hsi3.kabel-badenwuerttemberg.de] has quit. (Quit: webchat.esper.net)
#91 [14:16] * genova123 [webchat@c-71-196-249-78.hsd1.co.comcast.net] has joined #minecrafthelp
#92 [14:19] <genova123> My Minecraft would crash because of Java not responding, so i checked if i needed any driver updates, and i needed a visual driver for intel. However, that driver had the minumum requirement of my window being windows 10, while I have Windows 8.1. I dont want to spend $300 for Windows 10 to play Minecraft; I already bout it for $30. Can anybody hel
#93 [14:19] <genova123> p me please?
#94 [14:20] <genova123> Is Minecraft not compatible with Windows 8.1 and a Core i5 intel?
#95 [14:26] <Lord_Ralex> ??> genova123 win/dxdiag
#96 [14:26] <Absol> genova123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#97 [14:37] * MagnificentSpam [~Magnifice@ip4d145299.dynamic.kabel-deutschland.de] has quit. (Quit: Leaving.)
#98 [14:37] * JimmyBoyy [webchat@dhcp-077-251-221-157.chello.nl] has joined #minecrafthelp
#99 [14:38] <JimmyBoyy> Test
#100 [14:38] <JimmyBoyy> Is there someone that can help me?
#101 [14:39] <JimmyBoyy> For some reason i cant login to any of my accounts
#102 [14:42] <genova123> https://paste.ubuntu.com/p/Bc7h3nH6zm/
#103 [14:44] <Lord_Ralex> genova123, https://downloadcenter.intel.com/download/27780/?product=81016 has versions for Windows 8.1
#104 [14:52] <genova123> which one do i download?
#105 [14:53] <Lord_Ralex> first one
#106 [14:56] <genova123> It says this system does not reach the minumum requirements for installing this software
#107 [14:59] <Lord_Ralex> Then https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.14.4062_W81x64_A.zip?acerid=635738316520215607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20V3-572P&OS=81P1&LC=en&BC=ACER&SC=PA_6
#108 [15:01] <genova123> I opened the .zip, what do i do now?
#109 [15:05] * agent60816 [webchat@host86-132-93-205.range86-132.btcentralplus.com] has joined #minecrafthelp
#110 [15:07] * agent60816 [webchat@host86-132-93-205.range86-132.btcentralplus.com] has quit. (Client Quit)
#111 [15:19] * slushy [webchat@47.155.19.179] has joined #minecrafthelp
#112 [15:19] <slushy> hello
#113 [15:19] <slushy> when i tried to start my game in the launcher it said "unable to create temporary directory"
#114 [15:20] <slushy> i think i don't have enough space on my computer
#115 [15:20] <slushy> anyone know the best way to clear up space
#116 [15:20] <slushy> hello????
#117 [15:23] * KristinaS [webchat@212.81-166-81.customer.lyse.net] has joined #minecrafthelp
#118 [15:23] <KristinaS> Hello
#119 [15:23] <KristinaS> I need help
#120 [15:23] <KristinaS> pls
#121 [15:24] <KristinaS> someone
#122 [15:24] <KristinaS> I need somebody
#123 [15:25] <slushy> hello
#124 [15:25] <slushy> i needed help too but no one is answering
#125 [15:27] <genova123> "Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours"
#126 [15:28] <slushy> u just copy pasted the top...
#127 [15:29] * Airceltrai [webchat@ool-944a5699.dyn.optonline.net] has joined #minecrafthelp
#128 [15:30] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
#129 [15:31] * slushy [webchat@47.155.19.179] has quit. (Quit: webchat.esper.net)
#130 [15:31] * Airceltrai [webchat@ool-944a5699.dyn.optonline.net] has quit. (Client Quit)
#131 [15:31] * KristinaS [webchat@212.81-166-81.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#132 [15:36] * nielpartier95 [webchat@10.66-182-91.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#133 [15:43] * nielpartier95 [webchat@10.66-182-91.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#134 [15:45] * badquilava [webchat@c-69-181-88-215.hsd1.ca.comcast.net] has joined #minecrafthelp
#135 [15:45] <badquilava> hello?
#136 [15:47] <badquilava> i've been having this problem with minecraft crashing on me after a few moments
#137 [15:48] <badquilava> https://paste.ubuntu.com/p/wnZKJrc6YR/ this is what the error says
#138 [15:53] * wolfcub [webchat@99-7-133-169.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#139 [15:53] <wolfcub> wont load game after I click "play" button
#140 [15:54] * txbondboy [webchat@47-38-195-199.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#141 [15:54] * wolfcub [webchat@99-7-133-169.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#142 [15:56] * txbondboy [webchat@47-38-195-199.dhcp.unas.mo.charter.com] has quit. (Client Quit)
#143 [15:58] <genova123> wolfclub I found this forum that might help, but idk if its 100% https://www.minecraftforum.net/forums/support/java-edition-support/2908099-minecraft-crashing-after-clicking-play
#144 [15:58] <genova123> wolfcub ^^
#145 [16:03] * genova123 [webchat@c-71-196-249-78.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#146 [16:20] * johan [webchat@cpe-173-89-222-43.columbus.res.rr.com] has joined #minecrafthelp
#147 [16:20] <johan> My minecraft wont run
#148 [16:21] <johan> My Minecraft wont let me play
#149 [16:24] <johan> can someone pls help
#150 [16:25] * Cosbytrooper [webchat@cpe-107-15-193-182.nc.res.rr.com] has joined #minecrafthelp
#151 [16:25] * johan [webchat@cpe-173-89-222-43.columbus.res.rr.com] has quit. (Quit: webchat.esper.net)
#152 [16:28] <Cosbytrooper> Was playing when it told me I had an invalid session and when I went back to the launcher it had logged me out of both of my accounts, I tried to log in but it told me it was an invalid username or password so I changed my password twice both resulting in the same message. I waited 4 hours and the issue is persisting so idk what's wrong at this poi
#153 [16:28] <Cosbytrooper> nt
#154 [17:12] * YaGirlFaith [webchat@173.212.21.60] has joined #minecrafthelp
#155 [17:13] <YaGirlFaith> Hi. My account keeps logging me out so I have to go in and reset my password even though I know that it is the correct password I am using, but now it isn't allowing me to log in after changing my password multiple times. How can I fix this?
#156 [17:14] <tyteen4a03> ??> YaGirlFaith account/send-email
#157 [17:14] <Absol> YaGirlFaith: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#158 [17:14] <Absol> YaGirlFaith: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#159 [17:14] <YaGirlFaith> Thank you!
#160 [17:14] * YaGirlFaith [webchat@173.212.21.60] has quit. (Client Quit)
#161 [17:15] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 194 seconds)
#162 [17:20] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#163 [17:25] * e_l1997 [~quassel@2.67.240.108.mobile.tre.se] has quit. (Ping timeout: 194 seconds)
#164 [17:26] * princ3ss05 [webchat@c-73-128-66-29.hsd1.md.comcast.net] has joined #minecrafthelp
#165 [17:26] <princ3ss05> Hi
#166 [17:27] <Cosbytrooper> Uhhmmm... Hello? I'm still waiting on a reply for my question stated before Faith's
#167 [17:27] <princ3ss05> Um How Do U Get A Helper In The Server Hypixel
#168 [17:32] <princ3ss05> Why Aren't Any Of The Operators Msg Me Back
#169 [17:35] * princ3ss05 [webchat@c-73-128-66-29.hsd1.md.comcast.net] has joined #minecrafthelp
#170 [17:35] <princ3ss05> Hi I Need Help
#171 [17:42] * e_l1997 [~quassel@2.68.228.107.mobile.tre.se] has joined #minecrafthelp
#172 [17:45] <princ3ss05> Hi Is Any One Going To Help Me?
#173 [17:56] * Webchat_64629 [webchat@cpe-70-119-107-181.tx.res.rr.com] has joined #minecrafthelp
#174 [18:03] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#175 [18:09] <tyteen4a03> princ3ss05: what do you mean?
#176 [18:09] * e_l1997 [~quassel@2.68.228.107.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#177 [18:13] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#178 [18:22] * princ3ss05 [webchat@c-73-128-66-29.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#179 [18:31] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#180 [18:32] * JiP0W [webchat@47.189.38.220] has joined #minecrafthelp
#181 [18:32] <JiP0W> cant log on
#182 [18:36] * JiP0W [webchat@47.189.38.220] has quit. (Client Quit)
#183 [18:46] * SAND_kr [webchat@do-ex-sg-11.northghost.com] has joined #minecrafthelp
#184 [18:48] * peyeye845 [webchat@dsl-189-229-149-249-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#185 [18:49] * peyeye845 [webchat@dsl-189-229-149-249-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#186 [18:52] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#187 [18:52] * Inviincible [webchat@aftr-95-222-24-122.unity-media.net] has joined #minecrafthelp
#188 [18:55] <Inviincible> hi, so my problem is the Minecraft launcher but degenerates when I press on game press comes immediately a crash game message and that was it java and Minecraft now uninstalled several times but it has nothing brought the same problem constantly
#189 [18:56] <CubeTheThird> Inviincible, do you get a crash report?
#190 [18:56] <Inviincible> Unfortunately, the window is always empty
#191 [18:57] <CubeTheThird> ??> Inviincible launcher/log
#192 [18:57] <Absol> Inviincible: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#193 [18:59] * SAND_kr [webchat@do-ex-sg-11.northghost.com] has quit. (Quit: webchat.esper.net)
#194 [18:59] <Inviincible> Waiting for log output.. stand only ther
#195 [19:09] * Webchat_64629 [webchat@cpe-70-119-107-181.tx.res.rr.com] has quit. (Quit: webchat.esper.net)
#196 [19:13] <Inviincible> this stand now ther
#197 [19:13] * Moray [webchat@host-147-98.inlacsl.westlafayette.in.us.clients.pavlovmedia.net] has joined #minecrafthelp
#198 [19:13] <Moray> Hi
#199 [19:13] <Moray> Should I just post my problem right away
#200 [19:14] <Inviincible> https://paste.ubuntu.com/p/gqZcQ2MPx2/
#201 [19:14] <Inviincible> this stand by me
#202 [19:14] <CubeTheThird> Moray, just just explain
#203 [19:14] <CubeTheThird> Inviincible, one moment
#204 [19:14] <Inviincible> ok
#205 [19:14] <CubeTheThird> Inviincible, wait.. you get that in the game launcher log?
#206 [19:15] <Inviincible> a link too that
#207 [19:15] <Moray> My game always crash as soon as it comes to the main screen, the whole game window just freeze everytime after the mojang logo.
#208 [19:16] <CubeTheThird> Moray, do you get a crash report?
#209 [19:16] <Moray> I`ve tried to update my gpu driver and reinstall it
#210 [19:16] <Moray> no
#211 [19:16] <CubeTheThird> Moray, is it telling you to update your GPU drivers..?
#212 [19:16] <Moray> yes
#213 [19:16] <CubeTheThird> Moray, do you have a dxdiag report?
#214 [19:16] <Moray> I just updated it a few days ago
#215 [19:16] <CubeTheThird> Inviincible, are you on Window, Mac, or Linux?
#216 [19:17] <Inviincible> window´s
#217 [19:17] <Moray> let me find it CubeTheThird
#218 [19:17] <CubeTheThird> Inviincible, can you open C:\Program Files (x86)\Minecraft
#219 [19:18] <Inviincible> yes
#220 [19:18] <Moray> CubeTheThird where I send it to?
#221 [19:19] <CubeTheThird> Moray, copy it onto http://paste.ubuntu.com and give the URL here.
#222 [19:19] <CubeTheThird> Inviincible, there, delete everything inside the folder, then reinstall the game from https://minecraft.net/download
#223 [19:20] <Moray> https://paste.ubuntu.com/p/T2XF6Fg9Tj/
#224 [19:20] <Moray> CubeTheThird
#225 [19:20] <CubeTheThird> Moray, ok one moment
#226 [19:21] <CubeTheThird> Moray, ok, I'm seeing both Nvidia and Intel graphics. I assume you've updated the Nvidia graphics, but the intel drivers could use updating. One moment let me get you a link
#227 [19:22] * Cosbytrooper [webchat@cpe-107-15-193-182.nc.res.rr.com] has quit. (Quit: webchat.esper.net)
#228 [19:22] <Inviincible> is done, what now?
#229 [19:22] <CubeTheThird> Inviincible, after you reinstall the game, do you experience the same issue still?
#230 [19:23] <Inviincible> wait a mom
#231 [19:24] <CubeTheThird> Moray, ok try download and install the first download: https://downloadcenter.intel.com/download/27780/Intel-Graphics-Driver-for-Windows-15-40-?product=87716
#232 [19:25] <Moray> CubeTheThird I see, but I think I`ve set the Nvidia gpu for minecraft as default
#233 [19:27] <Inviincible> still the same -.-
#234 [19:27] <CubeTheThird> Moray, sometimes you also need to add java as an application in the Nvidia control panel. It should be in C:\Program Files (x86)\Minecraft\runtime\<version>\bin\javaw.exe
#235 [19:27] <CubeTheThird> ??> Inviincible tools/hjt
#236 [19:27] <Absol> Inviincible: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#237 [19:27] <Absol> Inviincible: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#238 [19:28] <Moray> CubeTheThird I see, I`ll try both
#239 [19:30] <Moray> CubeTheThird I need to restart the computer now, brb
#240 [19:37] <Inviincible> https://paste.ubuntu.com/p/PmwzJ5Vw9H/
#241 [19:38] <Inviincible> I do not know if that helps, or if that's right
#242 [19:38] <CubeTheThird> Inviincible, one moment
#243 [19:38] <CubeTheThird> Inviincible, hmm it's possible kaspersky is blocking the game
#244 [19:38] <CubeTheThird> ??> Inviincible av/kaspersky
#245 [19:38] <Absol> Inviincible: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#246 [19:40] * Darkmonkey [webchat@181.234.227.50] has joined #minecrafthelp
#247 [19:42] <Darkmonkey> I forgot the mail with which I had redeemed a gift card, that I can do in this case?
#248 [19:43] <CubeTheThird> Darkmonkey, do you still have the gift card?
#249 [19:43] <Darkmonkey> yes
#250 [19:44] <CubeTheThird> Darkmonkey, ok. Contact Mojang with the card details
#251 [19:44] <CubeTheThird> ??> Darkmonkey mojang/email
#252 [19:44] <Absol> Darkmonkey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#253 [19:44] <Absol> Darkmonkey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#254 [19:47] <Inviincible> Minecraft is listed on kaspersky but I can not proceed as in the instructions
#255 [19:48] <CubeTheThird> Inviincible, ok. so you were able to make Minecraft an exception?
#256 [19:48] * Moray [webchat@host-147-98.inlacsl.westlafayette.in.us.clients.pavlovmedia.net] has joined #minecrafthelp
#257 [19:48] <Inviincible> I just do not know how to change that
#258 [19:49] <Moray> CubeTheThird Hi I`m back, Just updated my intel gpu drive and restarted my computer
#259 [19:49] * SauceLord [webchat@c-73-35-166-11.hsd1.wa.comcast.net] has joined #minecrafthelp
#260 [19:49] <CubeTheThird> Moray, ok good. Any luck getting the game started?
#261 [19:50] <Moray> CubeTheThird How can I set java default on Nvidia driver
#262 [19:50] <Moray> Nope
#263 [19:50] <Moray> it still crashes the same way
#264 [19:50] <CubeTheThird> Moray, have you added java to the nvidia control panel configuration?
#265 [19:50] <Moray> not yet
#266 [19:50] <CubeTheThird> Moray, ok try that next then
#267 [19:50] <Moray> can you give me instruction for that again
#268 [19:50] <SauceLord> Hi I have an issue where my minecraft doesn't have audio. f3 and s doesnt do anything. Im on PC windows 10 everything updated if that helps/. audio working for youtube and other games fine but minercraft has no menu sound or in game sound despite game and computer audio being turned up.
#269 [19:51] <Moray> cuz the history is gone
#270 [19:51] <CubeTheThird> Moray, under the 3D settings, in the list of applications, add a new application
#271 [19:51] <CubeTheThird> SauceLord, when you say game audio, you mean in the game's options right?
#272 [19:51] <CubeTheThird> Moray, add: C:\Program Files (x86)\Minecraft\runtime\
#273 [19:52] <CubeTheThird> oops
#274 [19:52] <CubeTheThird> Moray, C:\Program Files (x86)\Minecraft\runtime\<version>\bin\javaw.exe
#275 [19:52] <SauceLord> I mean when playing there is no audio and in options the audio is at 100%
#276 [19:53] <CubeTheThird> SauceLord, ok. Can you open your PC volume mixer, and make sure that also shows Minecraft/Java volume at normal levels?
#277 [19:53] <SauceLord> how do i open the volume mixer? (new to pc)
#278 [19:53] <Moray> CubeTheThird The address you give me doesn`t work. I can only go as far as C:\Program Files (x86)\Minecraft\runtime
#279 [19:54] <Moray> and there is only one folder called jre-x64
#280 [19:54] <CubeTheThird> Moray, yup open that folder
#281 [19:54] <CubeTheThird> Moray, keep going in until you find the bin folder
#282 [19:54] <Moray> ok, I got the bin folder
#283 [19:54] <CubeTheThird> Moray, in there choose javaw.exe
#284 [19:55] <Moray> and add it?
#285 [19:56] <SauceLord> I found my volume mixer I'll launch minecraft and see if it picks up the game
#286 [19:56] <SauceLord> its currently picking up youtube so i know it picks up sound
#287 [19:57] <Moray> CubeTheThird thing got better, for a tiny bit.. The music started playing but the window still freeze
#288 [19:57] <CubeTheThird> SauceLord, ok. It's also possible, if you have more than 1 output type, that its going to the wrong device
#289 [19:58] <CubeTheThird> Moray, hmm... well that's progress I guess
#290 [19:58] <CubeTheThird> Moray, we could try a clean install of the game for good measure
#291 [19:58] <CubeTheThird> ??> Moray win/reinst
#292 [19:58] <Absol> Moray: You may need to reinstall the locally installed files that Minecraft puts into place.
#293 [19:58] <Absol> Moray: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#294 [19:58] <SauceLord> i have headphoned plugged into my audio ports nothing else
#295 [19:58] <Moray> ok
#296 [19:58] <SauceLord> i have a internal system audio but i disabled that
#297 [19:58] <Moray> but I`ve tried reinstall the game before I`m here
#298 [19:59] <CubeTheThird> Moray, you did as Absol said?
#299 [19:59] <Moray> yes
#300 [19:59] <CubeTheThird> hmm ok
#301 [20:00] <Moray> Well
#302 [20:00] <SauceLord> volume mixer didnt pick up anything for minecraft
#303 [20:00] <SauceLord> should i try reinstalling minecraft? if so any links to a tutorial on that would be greatly appretiated
#304 [20:00] <Moray> I guess it`s easier for me to back up my files and reboot my computer now
#305 [20:07] <CubeTheThird> SauceLord, can you check on the other device (system audio?) see if its going there? its possible its trying the wrong channel
#306 [20:08] * Darkmonkey [webchat@181.234.227.50] has quit. (Quit: webchat.esper.net)
#307 [20:10] * Inviincible [webchat@aftr-95-222-24-122.unity-media.net] has quit. (Quit: webchat.esper.net)
#308 [20:15] * Guest33071 is now known as Red_M
#309 [20:33] * ema [webchat@host-gfu88h.vsg1.zeelandnet.nl] has joined #minecrafthelp
#310 [20:33] <SauceLord> how do i check that? just reable system audio?
#311 [20:34] * Moray [webchat@host-147-98.inlacsl.westlafayette.in.us.clients.pavlovmedia.net] has quit. (Quit: webchat.esper.net)
#312 [20:35] <ema> hi, so I've been using my mc account for years and it's connected to an email adress i cant get in to, can i change my email adress?
#313 [20:35] <CubeTheThird> SauceLord, normally when you go to the volume mixer it will show which device you're currently using
#314 [20:35] <CubeTheThird> ema, you will have to contact Mojang for this
#315 [20:36] <CubeTheThird> ??> ema mojang/email
#316 [20:36] <Absol> ema: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#317 [20:36] <Absol> ema: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#318 [20:37] <SauceLord> ok it shows my headphones ill launch minecraft and see if its sending audio somewhere else
#319 [20:39] * ema [webchat@host-gfu88h.vsg1.zeelandnet.nl] has quit. (Quit: webchat.esper.net)
#320 [20:39] <SauceLord> it did not show audio going anywhere else
#321 [20:40] <SauceLord> i have a software update to do, i'll do that any that might fix something i'll need to restart my pc so ill be back soon
#322 [20:40] <CubeTheThird> sure thing
#323 [21:26] * Webchat_76275 [webchat@c-71-195-200-89.hsd1.ut.comcast.net] has joined #minecrafthelp
#324 [21:28] <Webchat_76275> can i delete my account because i put in wrong birthday year, and still use purchase card # or will i be blocked out because card # was used?
#325 [21:28] <mattym> Webchat_76275, If the card was used, then it was used. If you delete the account, you will no longer have the game.
#326 [21:29] <CubeTheThird> Webchat_76275, if you need to change the birthday, contact Mojang about it
#327 [21:29] <Webchat_76275> i put in my sons b day in wrong year, and now it wants permission with a real credit card, and i own none..
#328 [21:29] <CubeTheThird> ??> Webchat_76275 mojang/email
#329 [21:29] <Absol> Webchat_76275: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#330 [21:29] <Absol> Webchat_76275: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#331 [21:30] <Webchat_76275> cannot contact no numbers are ever shown to call there all just robots sending me in circles...akkkk
#332 [21:31] <CubeTheThird> O.o
#333 [21:47] * thelounge87 [webchat@static.vnpt.vn] has joined #minecrafthelp
#334 [21:49] <thelounge87> tôi không thể cài mod chơi pixelmon
#335 [21:49] * thelounge87 [webchat@static.vnpt.vn] has quit. (Client Quit)
#336 [21:54] * Webchat_31223 [webchat@136.32.92.96] has joined #minecrafthelp
#337 [22:10] <Webchat_31223> hello, here is the actual stuff https://paste.ubuntu.com/p/jPskd3WvgD/plain/
#338 [22:10] * ShadowCurv [webchat@76-200-194-240.lightspeed.clmboh.sbcglobal.net] has joined #minecrafthelp
#339 [22:12] <ShadowCurv> I'm having a problem with minecraft opening, the process is running in the background and I have the latest Java update. Can someone help?
#340 [22:20] * Kyla [webchat@c-76-16-14-3.hsd1.in.comcast.net] has joined #minecrafthelp
#341 [22:21] <Kyla> I am using curse for modpacks and have been able to use this before, but now minecraft says that forge needs to be downloaded so when I try to download, it says access denied
#342 [22:23] * Webchat_31223 [webchat@136.32.92.96] has quit. (Quit: webchat.esper.net)
#343 [22:24] * Kyla [webchat@c-76-16-14-3.hsd1.in.comcast.net] has quit. (Client Quit)
#344 [23:28] * GhaleonST [webchat@static-ip-18157246118.cable.net.co] has joined #minecrafthelp
#345 [23:28] <GhaleonST> Hey c:
#346 [23:28] <GhaleonST> I have a question, i buyed minecraft in 2014 and now it says i doesnt have any minecraft account buyed
#347 [23:37] * Maruiki [~Maruiki@99-11-234-170.lightspeed.rcsntx.sbcglobal.net] has quit. (Remote host closed the connection)