#MinecraftHelp > 2018-06-12
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#2 [00:38] * JSwiggle [webchat@31.236.208.46.dyn.plus.net] has joined #minecrafthelp
#3 [00:40] <JSwiggle> I don't own bytefence or any other of the software that mojang state as being incompatible yet the "Failed to download file. icon_16x16.png" message always appear when i try and download minecraft.
#4 [00:45] * kawoad321 [webchat@061239212198.ctinets.com] has joined #minecrafthelp
#5 [00:48] <kawoad321> "Failed to login :The authentication servers are currently down for maintenance" Last about 3 weeks but still cant join server now :P
#6 [00:48] <kawoad321> I'm 32 bit , window 7 OAO
#7 [00:50] <kawoad321> Please give me some hint or tips:D
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#10 [01:01] * Ender [webchat@39.44.250.109] has joined #minecrafthelp
#11 [01:02] <Ender> I need help with something
#12 [01:03] <Ender> Today morning I was just setting up my Minecraft and then I was connecting to a server called Hypixel, then suddenly it said that I got permanently banned.
#13 [01:04] <Ender> Im so shocked that how.
#14 [01:06] <Ender> If you can please unban me, I didn't hack or do anything wrong I promise.
#15 [01:06] <Andrio> Ender, you'll probably need to contact their staff about it. We aren't related to Hypixel's server.
#16 [01:06] <Ender> Any link?
#17 [01:08] <Ender> I don't know the link, I'd really appreciate if you could send it.
#18 [01:08] <Andrio> https://support.hypixel.net/article/65-how-to-appeal-if-you-have-been-banned-or-muted
#19 [01:08] <Ender> Ok, thanks.
#20 [01:09] <Ender> Umm I have a problem.
#21 [01:09] <Ender> It says I need to login.
#22 [01:10] <Ender> Ive put the correct details but it wont work.
#23 [01:10] <Ender> I even double checked it
#24 [01:12] <Ender> Wait nevermind.
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#27 [01:15] <Ender> Anyone there I need help
#28 [01:15] <Ender> Its about my account
#29 [01:16] <Ender> Basically what happened was that I got permanently banned from hypixel for no reason.
#30 [01:16] <Ender> Then I went to go and send an appeal to them
#31 [01:17] <Ender> but for some reason its saying I have to login
#32 [01:17] <Ender> I was trying to login my account in hypixel website but it wasnt working
#33 [01:17] <Ender> it was saying my username was wrong
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#36 [01:22] <clarjon1> Ender: We have nothing to do with hypixel
#37 [01:22] <Ender> But it's saying my account details are wrong
#38 [01:23] <clarjon1> So?
#39 [01:23] <Ender> Although they are right
#40 [01:23] <clarjon1> Really? You're sure your Hypixel account details are correct?
#41 [01:23] <Ender> Yes.
#42 [01:23] <Ender> But it still wont login through the website
#43 [01:23] <clarjon1> You wouldn't happen to be trying to use your minecraft/mojang login on hypxiel, would you?
#44 [01:24] <Ender> I don't know what that mean's.
#45 [01:24] <Ender> Im just worried right now because I got banned for no reason from hypixel.
#46 [01:24] <Ender> And I'm trying to get support from it
#47 [01:24] <Andrio> Did you sign up with Hypixel's website?
#48 [01:24] <Andrio> You may need to do that.
#49 [01:25] <Ender> Not log in?
#50 [01:25] <Andrio> You can't log in if you have no account, so
#51 [01:25] <Andrio> It's separate from your Mojang account.
#52 [01:25] <clarjon1> Either you've never signed up for HyPixel's website before
#53 [01:25] <Ender> Oh ok.
#54 [01:25] <Ender> I get it now.
#55 [01:25] <clarjon1> yeah
#56 [01:26] <clarjon1> Ender: Please do not use your Mojang account details that are not affiliated with Mojang -- you can get your account stolen by doing that.
#57 [01:26] <Ender> Okay.
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#61 [02:36] <RevoGL> Hello, I am using the 1.12.2 version of Minecraft and I don't know if it is normal but when you turn fast the view and stop there is a effect taht continue to turn the view, my mouse is ok, it only does this in minecraft. It is difficult to aim with the bow because it always move. Can I deactivate that?
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#63 [03:54] * LawlietKM [webchat@85-170-141-252.rev.numericable.fr] has joined #minecrafthelp
#64 [03:55] <LawlietKM> hello I have trouble with minecraft on my Mac, I've installed it and also installed Java but I still have the "bootstrap error" or something like this
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#66 [04:11] * callous4567 [webchat@host-92-18-155-251.as13285.net] has joined #minecrafthelp
#67 [04:12] <callous4567> I've been using my MC account for about seven years now, and this hasn't happened to me before. I launch my MC Launcher, attempt to log in. It states that I have an invalid combination. I realise this must be false, after all the login works on the accounts.mojang website. I decide to change my password several times, all of which work on accounts.
#68 [04:12] <callous4567> mojang, but no the launcher. I'm unable to log in with any account with the launcher now since last night. I've tried to reinstall MC, but that didn't help. I'd like ideas on what I could attempt next, short of a hard reset of my PC.
#69 [04:15] * xX26C4U [webchat@c110-21-30-217.livrp3.nsw.optusnet.com.au] has joined #minecrafthelp
#70 [04:16] <xX26C4U> so uhhh...the native launcher won't download/update even though I've repaired it multiple times and searched for incompatible softwares with none being found
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#72 [04:29] * Sky [webchat@ADSL-46.244.94.184.mada.ps] has joined #minecrafthelp
#73 [04:30] <Sky> Hello, I need help with my Minecraft Launcher
#74 [04:33] <Sky> I click on play, then the launcher goes away then comes back with a Game Crash - An unexpected issue has occurred and the game has crashed, we're sorry for the inconvenience. I have no idea what to do
#75 [04:56] * Sky [webchat@ADSL-46.244.94.184.mada.ps] has joined #minecrafthelp
#76 [04:57] <Sky> I need help with my Minecraft launcher
#77 [04:58] <Sky> Every time I click on play the launcher goes away for 1 second then comes back saying an unexpected error has occurred, we're sorry for the inconvenience, I have no idea on how to fix this.Thank you
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#84 [06:04] <Enos> Hello
#85 [06:05] <Enos> Anyone online?
#86 [06:06] <Enos> I can't play minecraft because of an error called: "Couldn't set pixel format"
#87 [06:06] <Enos> I have dxdiag copy
#88 [06:07] <Enos> https://paste.ubuntu.com/p/GnxBwxFbVk/ here
#89 [06:07] <Enos> I will be glad if you guys will be of help
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#93 [06:38] * Sixie [webchat@42-98-134-028.static.netvigator.com] has joined #minecrafthelp
#94 [06:39] <Sixie> here's a problem I encountered recently
#95 [06:40] <Sixie> the game cannot be launched, here's the error:
#96 [06:40] <Sixie> org.lwjgl.LWJGLException: Pixel format not accelerated
#97 [06:40] <Sixie> and here's the DxDiag report
#98 [06:40] <Sixie> https://paste.ubuntu.com/p/ZkK36DvM5Y/
#99 [06:41] <Sixie> please help if anyone is free, thanks a lot
#100 [06:51] * Sky [webchat@ADSL-46.244.94.184.mada.ps] has joined #minecrafthelp
#101 [06:52] <Sky> I am getting a game crash error after i click on play and just doesnt let me play what can i do?
#102 [06:53] * Sky is now known as ninja001
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#104 [07:05] <Jacob> Hi! I've created a support ticket on June 6, according to the 'when will I hear back?' page they're replying to tickets sent on June 7 now. I haven't received any reply and am at a loss on how to contact Mojang. Are there any other ways to approach support? The thing I eventually need help with is to reclaim a lost account via transaction ID.
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#106 [07:19] * RevoGL [webchat@ip-176-199-93-52.hsi06.unitymediagroup.de] has joined #minecrafthelp
#107 [07:20] <RevoGL> I solved my problem, I actualized some drivers and it fixed, but the strange thing is that a had no problems outside Minecraft
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#109 [07:29] <ninja001> I am getting a game crash error after i click on play and just doesnt let me play what can i do?
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#111 [08:14] <ninja001> I am getting a game crash error after i click on play and just doesnt let me play what can i do?
#112 [08:30] <ninja001> Why no one help
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#116 [08:57] <thelounge67> My game pass them brings me to my home screen.
#117 [08:58] <thelounge67> My game loads then brings me to my home screen
#118 [08:59] <thelounge67> In leaving to go figure it out in my other device!
#119 [08:59] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#120 [08:59] <thelounge67> Help me!!!
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#122 [09:04] <ninja001> I am getting a game crash error after i click on play and just doesnt let me play what can i do?
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#124 [09:24] * Absol kicked Jason from #minecrafthelp (Reason: ason :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
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#126 [09:26] <Jason> Hi, is there anyway to set hopper direction with the fill command in 1.13?
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#129 [10:07] <ninja001> Can anyone help me?
#130 [10:07] <ninja001> I am getting a game crash error after i click on play and just doesnt let me play what can i do?
#131 [10:12] <ninja001> No one is ever helping me, ive been here for like 5 hours just waiting for a response
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#138 [10:41] <SlimeboyCZ> I buyed a minecraft and i musted restard my PC from scratch because for 64bits and i cant get back the minecraft its saying that i have to buy a minecraft
#139 [10:48] * Silver65536 [webchat@108-65-200-46.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#140 [10:48] <Silver65536> Hey I have a problem where the screen freezes when I change focus away from the game
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#142 [10:55] <CryticalSpeed> hi im unable to connect to my mojang acc
#143 [10:55] <CryticalSpeed> to migrate it
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#145 [11:09] * kolya666 [webchat@ppp78-37-19-115.pppoe.avangarddsl.ru] has joined #minecrafthelp
#146 [11:09] <kolya666> хай
#147 [11:09] <kolya666> хай
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#150 [11:17] <thelounge22> Cant remember pass word of username at the time but I do have it on my googl e play account
#151 [11:17] * rip9 [webchat@62-209-9-223.rev.bb.zain.com] has joined #minecrafthelp
#152 [11:17] <rip9> Hi
#153 [11:17] <thelounge22> Hi
#154 [11:17] <rip9> I can't install MC due to the patchy1.1.jar error
#155 [11:18] <rip9> can I get some help pelase
#156 [11:18] <thelounge22> Can you help
#157 [11:18] <rip9> please* ?
#158 [11:21] <rip9> Anyone?
#159 [11:26] * NekMC [webchat@170.247.231.32] has joined #minecrafthelp
#160 [11:27] <NekMC> I Have some problems with the common crash of Pixel Format Not Accelerated, somebody can help me?
#161 [11:29] <NekMC> hi?
#162 [11:58] * Don_WardBeast [webchat@ip5452691f.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#163 [11:58] <Don_WardBeast> Hello
#164 [12:00] <Don_WardBeast> are the Operators members of mojang?
#165 [12:00] <Don_WardBeast> i have an account issuse,
#166 [12:30] * hi [webchat@cpc122870-stev8-2-0-cust198.9-2.cable.virginm.net] has joined #minecrafthelp
#167 [12:30] <hi> my game isn't downloading
#168 [12:30] <hi> nevermind
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#173 [12:59] * rip97 [webchat@62-209-9-223.rev.bb.zain.com] has joined #minecrafthelp
#174 [13:00] <rip97> Hi is anyone here?
#175 [13:03] <rip97> I'm getting the following error and would really appreciate some help. I never had bytefence and i uninstalled programs that were on the list of incompatible programs
#176 [13:03] <rip97> Name: patchy-1.1.jar URL: https://libraries.minecraft.net/com/mojang/patchy/1.1/patchy-1.1.jar Error details: UNKNOWN/-118 Filename on disk: patchy-1.1.jar Path: C:/Users\user\AppData\Roaming.minecraft\libraries\com/mojang/patchy/1.1/patchy-1.1.jar Exists: false
#177 [13:22] <rip9> can anyone help please? :/
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#185 [15:10] * princ3ss05 [webchat@c-73-128-66-29.hsd1.md.comcast.net] has joined #minecrafthelp
#186 [15:13] <princ3ss05> Hello. My minecraft account only allows me to use 1.8.3 and i would like to use a newer version but it doesn't seem to work. i need help plz and thank you in advanced
#187 [15:15] * Mac [webchat@136.61.213.143] has joined #minecrafthelp
#188 [15:16] <Mac> What can I do to fix this?
#189 [15:16] <Mac> Failed to download file. realms-1.10.21.jar
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#191 [15:21] * Razor [webchat@sub-190-88-206ip131.rev.onenet.cw] has joined #minecrafthelp
#192 [15:22] <Razor> i havebeen running into no opengl found everytime i try to run minecraft
#193 [15:23] <Razor> also the no pixel acceleration error
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#196 [15:26] <mattym> ??> Razor win/dxdiag
#197 [15:26] <Absol> Razor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#198 [15:27] <Razor> have done so
#199 [15:27] <mattym> Razor, We need the link
#200 [15:27] <Razor> who do i send the link to?
#201 [15:27] <Razor> oh here?
#202 [15:27] <mattym> Yes
#203 [15:28] <Razor> https://paste.ubuntu.com/p/d9XrP6y2q3/
#204 [15:28] <mattym> Razor, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#205 [15:28] <Razor> thanks for your help
#206 [15:28] <Razor> for real
#207 [15:29] <Razor> thanks
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#209 [15:36] <Mac> Failed to download file. realms-1.10.21.jar. This is whats popping up when I try and download 1.12.2
#210 [15:36] <mattym> ??> Mac error/download
#211 [15:36] <Absol> Mac: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
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#215 [16:25] * Melon_berry [webchat@c-174-60-33-176.hsd1.pa.comcast.net] has joined #minecrafthelp
#216 [16:25] <Melon_berry> i want to log in minecraft
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#218 [17:08] * thelounge31 [webchat@c-24-9-112-248.hsd1.co.comcast.net] has joined #minecrafthelp
#219 [17:08] <thelounge31> Hello?
#220 [17:18] <thelounge31> I don't know what to do with my minecraft account because I can't log into it from the native launcher, help?
#221 [17:34] * prnv [webchat@109-161-158-196.rev.bb.zain.com] has joined #minecrafthelp
#222 [17:34] <prnv> hello, is anyone here?
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#225 [17:37] <prnv> hello?
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#227 [18:01] * Mia [webchat@static-50-53-170-217.bvtn.or.frontiernet.net] has joined #minecrafthelp
#228 [18:01] <Mia> hi
#229 [18:02] <Mia> my minecraft app says that it is unable to download native launcher
#230 [18:02] <Mia> #minecrafthelp mine says that it is unable to download native launcher
#231 [18:03] <Mia> how do i fix it?
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#236 [18:24] * nholman94 [webchat@wsip-184-180-160-166.ks.ks.cox.net] has joined #minecrafthelp
#237 [18:25] * e_l1997 [~quassel@37.250.77.162.bredband.tre.se] has joined #minecrafthelp
#238 [18:28] <nholman94> hey im having issues getting minecraft to load. im getting this error message "failed to download 1.12 json" and no i do not have bytefence or any other incompatable apps
#239 [18:29] * nholman94 [webchat@wsip-184-180-160-166.ks.ks.cox.net] has quit. (Quit: webchat.esper.net)
#240 [18:33] * ch017951 [webchat@visit.keznews.com] has joined #minecrafthelp
#241 [18:34] <ch017951> the lancher won't let me login
#242 [18:35] <ch017951> i think it might be because i just upgraded to windows 10, what can i do?
#243 [18:36] <ch017951> hello?
#244 [18:38] * ch017951 [webchat@visit.keznews.com] has quit. (Client Quit)
#245 [19:09] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#246 [19:11] * Gage [webchat@69.176.36.121.dhcp.imctv.com] has joined #minecrafthelp
#247 [19:11] <Gage> https://paste.ubuntu.com/p/pgZVGrQdQT/ Help
#248 [19:15] <mattym> Gage, Your computer doesn't meet the requirements for the game.
#249 [19:47] * Webchat_07701 [webchat@24-119-100-152.cpe.cableone.net] has joined #minecrafthelp
#250 [19:47] * Webchat_07701 is now known as TechieAndroid
#251 [19:50] <TechieAndroid> I'm running a fresh install of Kubuntu 18.04 LTS using the proprietary Java 8 package, I have the latest proprietary graphics driver from the graphics driver ppa which is currently nvidia-driver-396 installed. I've just installed Minecraft using snap install minecraft. Here's the crash report: https://pastebin.com/Ef4yrzTC
#252 [19:51] <TechieAndroid> I haven't changed any setting and I'm just trying to start Minecraft 1.12.2 no mods or anything like that.
#253 [20:01] * Steve [webchat@70.15.159.235.res-cmts.eph2.ptd.net] has joined #minecrafthelp
#254 [20:03] <Steve> I'm having problems with minecraft. When I try to run it, it crashes with this message saying pixel format not accelerated. Could you check this out? https://paste.ubuntu.com/p/TzqXtC9QVz/
#255 [20:06] * Ineedahelp [webchat@64.118.3.68] has joined #minecrafthelp
#256 [20:10] <Ineedahelp> My game crashes every-time i try to load the game, ive uninstalled and deleted all its files many times but that seems to do nothing? What should i do?
#257 [20:11] * Ineedahelp [webchat@64.118.3.68] has quit. (Client Quit)
#258 [20:13] <Steve> Could someone please help?
#259 [20:16] <TechieAndroid> Is there a way I can get notified when someone replies to my issue? I packed a ton of detail there so it should be relatively easy to figure out if someone took a second to glance at it and let me know something, otherwise I'll just take it into my own hands to fix it since I fix all my Linux problems really quickly myself anyways. I just thought s
#260 [20:16] <TechieAndroid> omeone might be on to look at it quickly.
#261 [20:17] <Steve> I figured with 10+ operators someone would actually be able to help but whatever
#262 [20:22] * Webchat_08029 [webchat@70.15.159.235.res-cmts.eph2.ptd.net] has joined #minecrafthelp
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#266 [20:27] <Federico> Hi, it's been a while since i last played mc and i wanted to get back at it but i dont remember my e-mail, i do remember the username but i just cant remember the e-mail. If someone could give me an alternative to log into my minecraft/mojang (not sure) account aside from e-mail that'd be really awesome. Thank you.
#267 [20:27] <thelounge30> I tried to download Minecraft to talk to my girlfriend and this one file could not download I don't know what to do
#268 [20:29] * thelounge30 [webchat@CPE1cabc0a3e883-CM1cabc0a3e880.cpe.net.cable.rogers.com] has quit. (Client Quit)
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#270 [20:30] * Federico [webchat@adsl201-232-236-231.epm.net.co] has quit. (Client Quit)
#271 [20:30] <thelounge70> hey my nigga i need help wit minecraft
#272 [20:30] <Absol> thelounge70: Please keep it civil
#273 [20:30] <thelounge70> my brother from a another mother i need help
#274 [20:30] * BrayanD17 [webchat@189.202.70.111.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#275 [20:30] <thelounge70> I NEED HELP!!
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#280 [20:33] <IHATETHEGAYS> hey
#281 [20:33] <IHATETHEGAYS> i need help
#282 [20:35] <IHATETHEGAYS> fuck yall niggers
#283 [20:35] * Absol kicked IHATETHEGAYS from #minecrafthelp (Reason: HATETHEGAYS :Keep it civilized, you are just a human being)
#284 [20:36] <TechieAndroid> Wow this place is getting filthy, can someone please moderate some of this or cleanup the chat? I feel bad for what y'all have to deal with here.
#285 [20:38] * dash62g [webchat@64-39-165-183.ded.execulink.com] has joined #minecrafthelp
#286 [20:38] <dash62g> hey there. I'm sure you get this a lot, but my launcher refuses to download Minecraft.
#287 [20:50] <TechieAndroid> Okay never mind I fixed the problem myself.
#288 [20:50] <TechieAndroid> Okay never mind I fixed the problem myself.
#289 [20:50] * TechieAndroid [webchat@24-119-100-152.cpe.cableone.net] has left #minecrafthelp
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#291 [21:13] <dash62g> lol ok so
#292 [21:14] <dash62g> I tried for like an hour and it kept getting erors
#293 [21:14] <dash62g> i contct support and decide to try one more time while waiting
#294 [21:14] <dash62g> aaaand there it goes
#295 [21:15] <dash62g> thanks Minecraft. that woulda been great an hour ago
#296 [21:15] <dash62g> thanks Minecraft. that woulda been great an hour ago
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#298 [21:25] * pocket [webchat@burlon0309w-lp130-06-65-95-132-44.dsl.bell.ca] has joined #minecrafthelp
#299 [21:25] <pocket> anyone here
#300 [21:25] <pocket> I need help with mc1.7.10 installation on linux
#301 [21:25] <pocket> :v
#302 [21:26] <pocket> does anyone use this?
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#304 [21:37] * AppelKids [webchat@64.118.3.68] has joined #minecrafthelp
#305 [21:38] <AppelKids> Does anyone know how to fix the gaming when it crashes every time it goes to the mojang loading screen?
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#307 [22:03] * naly [webchat@dsl.49.146.94.185.pldt.net] has joined #minecrafthelp
#308 [22:03] <naly> a\
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#310 [22:05] * tris [webchat@cpe-72-180-129-0.rgv.res.rr.com] has joined #minecrafthelp
#311 [22:05] <tris> hlleo
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#313 [22:23] * MonkeyBoy [webchat@c-67-168-41-17.hsd1.wa.comcast.net] has joined #minecrafthelp
#314 [22:27] <MonkeyBoy> Hey, so i had a minecraft acount a few years ago and there is a world on the account that i despratly want to play in again. However, i cant remember my log in info. Whereas i have ideas of what it could be its just not working. So, is there any way for me to find that info? i know what debit car the purchase of the game was charged to, could that
#315 [22:27] <MonkeyBoy> help? Also i have never logged into the game on my current pc.
#316 [22:30] <Andrio> ??> MonkeyBoy account/forgot-email
#317 [22:30] <Absol> MonkeyBoy: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#318 [22:43] <MonkeyBoy> thank you!
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