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#4 [01:45] <Jez> Hey there, how can I get the Aquatic Update for Mac?
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#13 [04:06] <vlado> https://paste.ubuntu.com/p/w7XXcKbDQS/
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#16 [04:14] * thelounge7 [webchat@70.122.142.88.rev.sfr.net] has joined #minecrafthelp
#17 [04:14] <thelounge7> I can not connect
#18 [04:15] <thelounge7> help my plz
#19 [04:15] * e_l1997_ [~quassel@2.70.55.178.mobile.tre.se] has joined #minecrafthelp
#20 [04:15] <thelounge7> I can not connect
#21 [04:15] * e_l1997 [~quassel@37.250.77.162.bredband.tre.se] has quit. (Ping timeout: 198 seconds)
#22 [04:17] <thelounge7> #minecrafthelp
#23 [04:17] <thelounge7> I can not connect
#24 [04:18] <thelounge7> I can not connect help my plz
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#26 [04:19] <thelounge7> Error! MCLeaks ALT-Token has to be 16 chars long! You want to turn OFF MCLeaks? Visit mcleaks.net/FAQ
#27 [04:20] <thelounge7> i can't connect plz help my
#28 [04:21] * thelounge58 [webchat@r49-2-1-22.cpe.vividwireless.net.au] has joined #minecrafthelp
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#30 [04:21] <Anna> thelounge7: don't use mcleaks
#31 [04:21] <Anna> if you want to play minecraft, pay for it
#32 [04:22] <thelounge7> mais j ai payé
#33 [04:22] <thelounge7> but I paid for it
#34 [04:22] <Anna> ??> thelounge7 av/mcleaks
#35 [04:22] * yeet [webchat@r49-2-1-22.cpe.vividwireless.net.au] has joined #minecrafthelp
#36 [04:22] <Anna> ??> thelounge7 info/mcleaks
#37 [04:22] <Absol> thelounge7: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#38 [04:22] <Absol> thelounge7: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#39 [04:23] <thelounge7> before i tried to get it free with mcleaks but it did not work ducup i paid it
#40 [04:23] <Anna> remove mcleaks for a start
#41 [04:24] <Anna> what is your username?
#42 [04:24] <thelounge7> my email ?
#43 [04:24] <Anna> username, minecraft name
#44 [04:25] <thelounge7> timgigante1400@gmail.com
#45 [04:25] <Anna> no.
#46 [04:25] <thelounge7> ah
#47 [04:25] <Anna> user name
#48 [04:25] <Anna> account name
#49 [04:25] <vlado> somebody for this problem
#50 [04:25] <vlado> https://paste.ubuntu.com/p/w7XXcKbDQS/
#51 [04:26] <thelounge7> I do not know, I am just asked for my email and my password
#52 [04:27] <Anna> what name did you pick when you paid for minecraft?
#53 [04:27] <thelounge7> Tim gigante
#54 [04:27] <yeet> I can't see my own or anyone else's skins in single or multiplayer. I've reinstalled both minecraft and java, restarted pc and router multiple times, and still nothing. Send help
#55 [04:27] <Anna> it can't have spaces
#56 [04:28] <Anna> ??> yeet toolhjt
#57 [04:28] <Anna> ??> yeet tools/hjt
#58 [04:28] <Absol> yeet: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#59 [04:28] <Absol> yeet: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#60 [04:28] <thelounge7> my name is Tim
#61 [04:29] <Anna> thelounge7: remove mcleaks
#62 [04:30] <Anna> also your username might be shown in the minecraft launcher, or when you log into the mojang website
#63 [04:30] <thelounge7> do you speak french ?
#64 [04:30] <Anna> une peu
#65 [04:30] <thelounge7> I already have it in Winrar
#66 [04:30] <Anna> have what?
#67 [04:31] <yeet> https://paste.ubuntu.com/p/m7W6T39Gqh/
#68 [04:31] <thelounge7> to understand what you tell me I use google translation so sorry if I take time to answer
#69 [04:32] <thelounge7> non rien
#70 [04:32] <thelounge7> j ai déjà suprimé mcleaks
#71 [04:32] <thelounge7> mais sa ne marche toujours pas
#72 [04:33] <Anna> what does it say when you try?
#73 [04:33] <yeet> if it helps I'm using the old launcher because when I use the new one my game doesn't load worlds
#74 [04:33] <Anna> yeet: I don't believe that should affect it. likely something is blocking access to the minecraft skin servers
#75 [04:34] <yeet> guessing that'll be a pain to figure out
#76 [04:34] <Anna> possibly hamachi
#77 [04:36] <Anna> yeet: ah, could be PremierOpinion
#78 [04:36] <Anna> that's known to cause issues
#79 [04:37] <yeet> oh yeah that got installed when I started playing again but no idea how it got there
#80 [04:37] <yeet> does the optifine installer do something sneaky
#81 [04:38] <Anna> ??> yeet av/adwcleaner
#82 [04:38] <Absol> yeet: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#83 [04:38] <Absol> yeet: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#84 [04:38] <Anna> that should remove it
#85 [04:39] * thelounge7 [webchat@70.122.142.88.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#86 [04:39] <yeet> yeah I got rid of it with revo and that fixed it
#87 [04:39] <yeet> thanks mate
#88 [04:39] <yeet> legend
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#91 [06:12] * willtheman42 [webchat@37-147-3-103.dynamic.fttx.cust.clublinks.net.au] has joined #minecrafthelp
#92 [06:13] <willtheman42> Hi there, I have a sligt issue with my account where I believe I have two accounts set up to 1 email and are therefore having trouble accessing each individually.
#93 [06:59] * MANIAminer [webchat@host86-163-254-53.range86-163.btcentralplus.com] has joined #minecrafthelp
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#97 [07:20] <MANIAminer> Hello, I would like to please know weather anybody has any answers to my question, the text document containing full details is here: https://docs.google.com/document/d/1jJdZtR3sdR7BaLgEPTuJiQAKuVuAqCSnhGlxeQG2W4U/edit?usp=sharing, you can comment on google drive by clicking the little add a comment button at the top which will be easiest for me t
#98 [07:20] <MANIAminer> o see but you can also @ mention me on this forum. Thank you.
#99 [07:21] <Andrio> MANIAminer, can you log in using the official launcher?
#100 [07:21] <MANIAminer> No
#101 [07:22] <Andrio> MANIAminer, can you log in at https://account.mojang.com/ ?
#102 [07:22] <MANIAminer> Only when i have access
#103 [07:23] <MANIAminer> to loging into minecraft
#104 [07:23] <Andrio> MANIAminer, are you using a proxy or VPN?
#105 [07:24] <MANIAminer> Nope somebody else in my house is though but thats a different computer
#106 [07:25] <Andrio> mm
#107 [07:25] <MANIAminer> Sorry for all the no's xD
#108 [07:32] <MANIAminer> I do have No-IP set up for my computer so that my friend can log in to my minecraft server without having to type the ip in numbers just letters however my pc can still be reached by the normal numeric ip
#109 [07:32] <Andrio> MANIAminer, it may be worth changing your password, in case your account was compromised.
#110 [07:32] <MANIAminer> Ok thank you I will try that
#111 [07:32] * Itz_Wilma [webchat@194.14.227.2] has joined #minecrafthelp
#112 [07:33] <MANIAminer> Is my last comment significant
#113 [07:33] <Itz_Wilma> Hey, so my minecraft is like super weird cuz i can't escape f11 mode
#114 [07:33] <Andrio> MANIAminer, probably not
#115 [07:34] <Andrio> Itz_Wilma, what happens when you try?
#116 [07:34] <MANIAminer> ok thank you
#117 [07:35] <MANIAminer> @Its_Wilma it goes out of full screen
#118 [07:35] <Itz_Wilma> it gets out of it but it's still a small window
#119 [07:35] <MANIAminer> Its_Wilma yes that is windowed mode
#120 [07:35] <Andrio> Itz_Wilma, that's a bug; if you close and restart the game, you can resize the window
#121 [07:36] <Itz_Wilma> but it dosen't work
#122 [07:36] <Andrio> Itz_Wilma, what happens?
#123 [07:36] <MANIAminer> Its_Wilma if you want to be able to resize it all the time remove -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M from your JVM Arguments in your minecraft profile
#124 [07:37] <MANIAminer> and only leave -Xmx1G
#125 [07:38] <MANIAminer> hope that helps
#126 [07:38] <Itz_Wilma> It's only one little square so i need to have it in either f11 mode or small window
#127 [07:38] <Itz_Wilma> like in the top right it's only one square
#128 [07:38] <Andrio> Itz_Wilma, can you maximize the window?
#129 [07:39] <Itz_Wilma> No, that's the problem
#130 [07:39] <MANIAminer> try my suggestion you will be able to maximize it then im pretty sure worked for me
#131 [07:41] <Itz_Wilma> i'll try
#132 [07:41] <MANIAminer> ok good luck
#133 [07:42] <Itz_Wilma> but what do you mean with my minecraft profile?
#134 [07:43] <MANIAminer> Go to the minecraft launcher click Launch options click on your profile and enable JVM arguments then remove what i said
#135 [07:44] <Itz_Wilma> okay
#136 [07:44] <MANIAminer> also make sure advanced settings is enabled
#137 [07:44] <Itz_Wilma> okay
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#140 [07:46] <Codetoad13> I am having trouble logging into my minecraft it is saying Java (TM) Platform SE binary is not working and the game has crashed
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#143 [09:08] * Webchat_63770 [webchat@ALyon-658-1-139-160.w90-53.abo.wanadoo.fr] has joined #minecrafthelp
#144 [09:08] <Webchat_63770> windose
#145 [09:47] * Silver65536 [webchat@108-65-200-46.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#146 [09:48] <Silver65536> Hey, I have an issue where the game freezes if I change focus away
#147 [09:53] * Anders [webchat@95-166-37-104-cable.dk.customer.tdc.net] has joined #minecrafthelp
#148 [09:54] <Anders> Hello. I have JUST bought Minecraft, and tried to install it for my kid. I get the error message I can see you have heard of before, unable to save file, but I do not have ByFence.
#149 [09:54] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
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#151 [09:56] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#152 [10:01] <Anders> Well after clicking Play about 250 times, the game started, without ever finishing the download....
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#154 [10:15] * Webchat_40228 [webchat@75-143-219-71.dhcp.blng.mt.charter.com] has joined #minecrafthelp
#155 [10:16] <Webchat_40228> i had to restore my pc due to issues and all my games were uninstalled. i have logged in before i had to restore my pc. i rwequested a password reset anf it went to my email on file but when i go to log on with my usernmae which is my email ist no recognizing it. this makes no since
#156 [10:17] <Webchat_40228> its NOT recognizing my email as my valid user name. i dont get this as its the one my minecraft is listed under
#157 [10:19] <Webchat_40228> i have aspergers disease so i forget things a lot. and i have been told writing my passwords down is dangerous thats why i havent, but i need help getting into my minecraft. i paid 64 dollars a year ago for the expensive eddition and now because i cant remember my username its not letting me play.
#158 [10:19] <Andrio> Webchat_40228, consider a password manager then: https://keepass.info
#159 [10:20] <Andrio> ??> Webchat_40228 login/throttle
#160 [10:20] <Absol> Webchat_40228: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#161 [10:20] <Absol> Webchat_40228: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#162 [10:21] <Webchat_40228> its not the password im having issues with. the login page allowed me to request a passowrd reset that went to my email onfile yet somehow when i go to log on with my email is says invalid email which makes no since because it proved it was valid since it sent the password reste link to my email on file
#163 [10:23] <Webchat_40228> somehow the system isnt recognizing my email as the username but it is recognizing it as on file for the account because it was able to send the password reset link successfully to my email. so my issue is i need help finding my username with my email on file so i can log in to my account
#164 [10:25] <Webchat_40228> i am on disability, have been my whole life, so spending 64 dollars for a video game and not being able to play it seems pretty messed up. i dont know why your servers isnt recognizing my email as my username but there has to be a way to recover my account. i know system servers do have glitches all the time that affect customers and it seems i hav
#165 [10:25] <Webchat_40228> e discovered and encountered one
#166 [10:26] <Lord_Ralex> There isn't an "expensive" edition, so... Either way, what Absol just told you is what is applying.
#167 [10:27] <Andrio> Not sure Minecraft has ever been priced at 64 of any currency either
#168 [10:27] <Webchat_40228> i bought one called extended eddition a year ago it was 64.00 i have the recipt to prove that. i call it expensive eddition because for me that was a lot of money.
#169 [10:27] <Lord_Ralex> I have never heard of an extended edition.
#170 [10:28] <Lord_Ralex> When did you buy that.
#171 [10:28] <Webchat_40228> well my recipt doesnt lie. and neither does my bank account statement.
#172 [10:28] <Webchat_40228> april of last year
#173 [10:28] <Lord_Ralex> (We are not mojang, so don't show us sensitive data)
#174 [10:28] <Andrio> Whoever you bought it from might, though.
#175 [10:28] <Lord_Ralex> Yeah.... there wasn't such a thing.
#176 [10:28] <Lord_Ralex> Where did you buy it from.
#177 [10:28] <Webchat_40228> mojang. but i dont know how to request help from them because it sent me here
#178 [10:29] <Lord_Ralex> What country are you located in.
#179 [10:29] <Webchat_40228> wow. you guys are usless. there was such a thing because i have a bank statment proving that as well as my credit card statment.
#180 [10:29] <Webchat_40228> the united states
#181 [10:30] <Lord_Ralex> We have worked this chatroom for years, and have direct links to Mojang.
#182 [10:30] <Webchat_40228> i clicked on help on the mojang website and it sent me here.
#183 [10:30] <Webchat_40228> so dont ask me how thats possible because im not techklogogy save. i have a learning disability so i dont understand this stuff
#184 [10:31] <Lord_Ralex> ??> Webchat_40228 login/throttle
#185 [10:31] <Absol> Webchat_40228: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#186 [10:31] <Absol> Webchat_40228: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#187 [10:31] <Lord_Ralex> That is your current issue. ^
#188 [10:31] <Webchat_40228> just trying to het into my account so i can finish building my underwater fortress i started on before i had to restore my pc
#189 [10:36] <Andrio> There was once a mod called Minecraft Extended Edition though.
#190 [10:36] <Lord_Ralex> yeah, saw that one, still think he got scammed somehow
#191 [10:37] <Andrio> yeah.
#192 [10:54] * thelounge39 [webchat@176-145-189-187.abo.bbox.fr] has joined #minecrafthelp
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#197 [11:34] * RealBaconEater [webchat@ool-18b812e8.dyn.optonline.net] has joined #minecrafthelp
#198 [11:35] <RealBaconEater> I cant log in after changing username
#199 [11:35] <RealBaconEater> ive tried resetting password a few times but still locked out
#200 [11:36] * RealBaconEater [webchat@ool-18b812e8.dyn.optonline.net] has quit. (Client Quit)
#201 [11:44] * dolfan [webchat@186-91-161-26.genericrev.cantv.net] has joined #minecrafthelp
#202 [11:44] <dolfan> hello?
#203 [11:45] <dolfan> Hello, someone who speaks Spanish?
#204 [11:50] * Webchat_53232 [webchat@88.253.146.193.dynamic.ttnet.com.tr] has joined #minecrafthelp
#205 [11:51] * Axios [webchat@ip72-199-52-102.sd.sd.cox.net] has joined #minecrafthelp
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#208 [11:53] <Axios> Hello, I was wondering if anyone could give me any help.
#209 [11:54] <Axios> I am receiving Failed Download errors but I do not have any imcompatible software on my computer (I have double-checked with the full list).
#210 [11:54] <Axios> This is occurring for all of the versions and I do not have a modded version of Minecraft.
#211 [11:54] <Axios> I have launcher logs, also the error log, and also a DxDiag log if need be provided.
#212 [11:55] <genova123> When I try to play minecraft, it crashed because of a java error, so i looked to see if i was missing any drivers, and I was missing a visual driver. I have an intel i5 with acer and Windows 8.1. To update/download the new driver, I have to be in Windos 10. I dont want to spend $300 when I already bought Minecraft. Is Minecraft compatible?
#213 [11:56] * cookie [webchat@cpe-24-160-220-105.neo.res.rr.com] has joined #minecrafthelp
#214 [11:59] <cookie> hi every time I try to go onto a multiplayer server it always says there's a problem and crashes and I have to reload Minecraft and it keep doing that so I'm kind of incapable of going into muiltiplayer server pls help me I don't want to have to re buy Minecraft.
#215 [12:02] <Axios> Check your pms cookie
#216 [12:02] <Axios> I'll try to help you there.
#217 [12:02] <Axios> I may not respond immediately because I am also trying to help genova123
#218 [12:02] <Lord_Ralex> Do not pm people to help.
#219 [12:02] <Lord_Ralex> You can assist them publicly.
#220 [12:03] <Axios> Okay then, cookie what kind of error does it say?
#221 [12:04] <Axios> To my best knowledge, you will not need to rebuy Minecraft.
#222 [12:44] * Randy [webchat@70.15.159.235.res-cmts.eph2.ptd.net] has joined #minecrafthelp
#223 [12:44] <Randy> Anyone here?
#224 [12:50] <Randy> When I try to run Minecraft, it crashes, saying "Error: org.lwjgl.LWJGLException: Pixel format not accelerated." What can I do to prevent this? I tried updating my graphics driver but it didn't work.
#225 [12:50] <Randy> Here's the link: https://paste.ubuntu.com/p/r7xksQ8Z2N/
#226 [12:51] <mattym> Randy, One moment
#227 [12:52] * eki13 [webchat@xdsl-89-1-175-137.netcologne.de] has joined #minecrafthelp
#228 [12:53] <eki13> Hei my Minecraft is not working because of Java. I downloaded it but I don't really know why its not working. Could it be I downloaded Java wrong?
#229 [12:53] <mattym> Randy, Download and Install the file from this page https://www.geforce.com/drivers/results/134857
#230 [12:54] <Randy> Thanks, I'll let you know if it works.
#231 [12:59] * eki13 [webchat@xdsl-89-1-175-137.netcologne.de] has quit. (Quit: webchat.esper.net)
#232 [13:06] * Server_Master100 [webchat@host86-131-138-165.range86-131.btcentralplus.com] has joined #minecrafthelp
#233 [13:06] <Server_Master100> i need you to help me with this when i press play on minecraft launcher it doesnt work https://paste.ubuntu.com/p/Mhm22K24cF/ to view dxdiag report
#234 [13:07] <Lord_Ralex> Your machine is too old for Windows 10
#235 [13:07] <Server_Master100> but my machine is windows 10
#236 [13:07] <Lord_Ralex> And? Your machine does not properly support it.
#237 [13:07] <Lord_Ralex> So, Minecraft won't work on it.
#238 [13:08] <Server_Master100> ok thanks
#239 [13:08] * Server_Master100 [webchat@host86-131-138-165.range86-131.btcentralplus.com] has quit. (Client Quit)
#240 [13:08] * HelpPLZ [webchat@2-249-91-212-no2200.tbcn.telia.com] has joined #minecrafthelp
#241 [13:08] <HelpPLZ> HI
#242 [13:09] <HelpPLZ> I am unable to log onto my old minecraft account as I forgot the password and username, thou I still have the email, is there something I can do?
#243 [13:10] * HelpPLZ [webchat@2-249-91-212-no2200.tbcn.telia.com] has quit. (Client Quit)
#244 [13:16] <Randy> Thanks for helping me out, my Minecraft is running again.
#245 [13:24] * May5Flames [webchat@cpe-72-180-244-227.rgv.res.rr.com] has joined #minecrafthelp
#246 [13:26] <May5Flames> How do I fix this problem where my game crashes the moment I sign in to Xbox Live or it piles up memory then crash? What do I do?
#247 [13:30] * AlterNatsu [webchat@cpe-204-210-213-243.neo.res.rr.com] has joined #minecrafthelp
#248 [13:31] <AlterNatsu> I have forgotten my minecraft username and i am trying to get it back so i can import my Premium account from an old email to a new one
#249 [13:32] <mattym> ??> AlterNatsu account/send-email
#250 [13:32] <Absol> AlterNatsu: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#251 [13:32] <Absol> AlterNatsu: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#252 [13:40] * May5Flames [webchat@cpe-72-180-244-227.rgv.res.rr.com] has quit. (Quit: webchat.esper.net)
#253 [13:48] * ImVg [webchat@217.66.241.173] has joined #minecrafthelp
#254 [13:48] <ImVg> Hi
#255 [13:48] * skvalpin [webchat@217-215-141-243-no249.tbcn.telia.com] has joined #minecrafthelp
#256 [13:48] <ImVg> Some Dev of minecraft Here?
#257 [13:49] <skvalpin> Hello! my friend is having some issues even downloading minecraft,m it sais "the native launcher wont update"
#258 [13:49] <skvalpin> what should she do?
#259 [13:49] <skvalpin> could the problem be that she doesn't have java?
#260 [13:52] <ImVg> Hello My Minecraft Not Open Back When i Have Win7 Minecraft Works But Now i'win10 And Minecraft is Don't working
#261 [13:53] <ImVg> i Have The Lasted Java V Windowns 10
#262 [14:01] * ImVg [webchat@217.66.241.173] has quit. (Quit: webchat.esper.net)
#263 [14:02] * Ziad [webchat@217.66.241.173] has joined #minecrafthelp
#264 [14:02] <Ziad> i need Arabic Suporrt
#265 [14:03] * Ziad [webchat@217.66.241.173] has quit. (Client Quit)
#266 [14:06] * mm [webchat@ip68-229-78-217.ri.ri.cox.net] has joined #minecrafthelp
#267 [14:11] * genova123 [webchat@c-71-196-249-78.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#268 [14:14] * SunitZ [webchat@87.140.195.0] has joined #minecrafthelp
#269 [14:15] * mm [webchat@ip68-229-78-217.ri.ri.cox.net] has quit. (Quit: webchat.esper.net)
#270 [14:16] <SunitZ> Are you able to support in german?
#271 [14:36] * Emilitha_18 [webchat@c-73-232-92-209.hsd1.tx.comcast.net] has joined #minecrafthelp
#272 [14:37] <Emilitha_18> Hello, why is it telling me "Unable to locate the Java runtime"? I had just purchased the game and im stuck on demo mode
#273 [14:43] * Emilitha_18 [webchat@c-73-232-92-209.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#274 [15:22] * mcerror [webchat@vc-kzn-41-8-252-179.umts.vodacom.co.za] has joined #minecrafthelp
#275 [15:22] <mcerror> hi
#276 [15:23] <mcerror> sitting with 2 problems. 1.) OpenJDK 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#277 [15:23] <mcerror> Error: Could not find or load main class net.minecraft.client.main.Main
#278 [15:23] <mcerror> only appears when the computer is offline. loads fine when online
#279 [15:24] <mattym> ??> mcerror launcher/log
#280 [15:24] <Absol> mcerror: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#281 [15:25] * Jessie [webchat@97-83-13-204.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#282 [15:25] <Jessie> Hi I have question about minecraft comes alive.
#283 [15:25] <mcerror> which comes to my second problem. the download link for a new launcher (v2) does not work. I am still stuck on 1.6
#284 [15:25] * mostonlykp [webchat@53563950.cm-6-7a.dynamic.ziggo.nl] has joined #minecrafthelp
#285 [15:25] <mattym> ??> Jessie mods
#286 [15:25] <Absol> Jessie: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#287 [15:26] * Jessie [webchat@97-83-13-204.dhcp.aldl.mi.charter.com] has quit. (Client Quit)
#288 [15:26] <mattym> mcerror, If you set the option for the launcher to stay open in that version, there will be a few log tabs
#289 [15:26] <mattym> mcerror, Get me a paste link for each tab labeled log or crash
#290 [15:26] <mcerror> they do appear.
#291 [15:27] <mcerror> need to disconnect the internet to get the logs. one sec
#292 [15:27] * mcerror [webchat@vc-kzn-41-8-252-179.umts.vodacom.co.za] has quit. (Client Quit)
#293 [15:27] * djpj3000 [webchat@149.248.173.119] has joined #minecrafthelp
#294 [15:28] <djpj3000> Hello there, I'm having issues logging into my account so I can download Minecraft,
#295 [15:29] <mostonlykp> By opening Minecraft I suddenly get an frame saying downloading runtime. After several attempts an error message is displayed "unable to update the Minecraft native launcher". I have a Mac, latest version, admin rights, disabled all virus/firewalls etc but still it doesn't work. Offline (without internet connection) I do get it started. How to solv
#296 [15:29] <mostonlykp> e this issue?
#297 [15:29] * mcerror [webchat@vc-kzn-41-8-252-179.umts.vodacom.co.za] has joined #minecrafthelp
#298 [15:29] <mattym> mostonlykp, Did you check for any Mac updates?
#299 [15:29] <mcerror> back. link is https://pastebin.com/C9ehu9Bh for the logs
#300 [15:30] <mostonlykp> I have the latest version of IOS installed
#301 [15:30] <mcerror> 1.12 loads fine offline, 1.13-pre1 refuses to launch offline, and I cannnot update the launcher.
#302 [15:30] <mattym> mcerror, We do not support the snapshots/betas here
#303 [15:30] <mcerror> https://minecraft.net/en-us/store/minecraft/?ref=m does not respond with a download
#304 [15:30] <mattym> mostonlykp, Any other pending updates?
#305 [15:31] <mattym> djpj3000, What sort of issue?
#306 [15:32] <mostonlykp> mattym MacOS High Sierra 10.13.5 is installed, no further updates available.
#307 [15:32] <mattym> mostonlykp, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed?
#308 [15:33] <mostonlykp> yes
#309 [15:33] <mcerror> can i atleast get assistance regarding the download link, and the launcher that does not want to update even when online?
#310 [15:33] <mattym> mcerror, What distro/version of Linux are you on?
#311 [15:34] <mcerror> fedora linux 27
#312 [15:34] <mostonlykp> mattym Yes, but I disabled them including antivirus, firewall, and have admin rights (VPN, ad blocking not sure).
#313 [15:34] <mostonlykp> mattym parental control is disabled
#314 [15:35] <mattym> mostonlykp, Those are the only things we know to cause download errors on the Mac.
#315 [15:35] <mostonlykp> mattym Strange th
#316 [15:35] <mostonlykp> mattym Ok... strange that it suddenly did not work
#317 [15:36] <mattym> mcerror, That version may not support the v2 launcher. Let me see if I can find the exact requirement
#318 [15:36] <mostonlykp> mattym I will try with another account and see what other options I could disable that I probably overlooked. Thx.
#319 [15:37] <djpj3000> mattym well what I figured trying to do was change the email because I don't have access to the email but whenever I try to open the link that was sent to the new email it says "an error has occurred, could not load security challenge."
#320 [15:37] * ronishmoni [webchat@host-156.196.68.254-static.tedata.net] has joined #minecrafthelp
#321 [15:37] <mattym> djpj3000, What web browser are you using?
#322 [15:38] <djpj3000> safari
#323 [15:38] <mattym> djpj3000, Can you try with a different browser?
#324 [15:38] <djpj3000> alright.
#325 [15:39] <mcerror> https://account.mojang.com/me/ is coming back with the 1.6.89-j launcher. The exact same one I am using currently. and the link with minecraft.net does not respond. Current browser is Firefox
#326 [15:39] * Axios [webchat@ip72-199-52-102.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#327 [15:39] <mattym> mcerror, The newer launcher requires a new version of glibc, if your system doesnt have that, it will not provide the v2 launcher.
#328 [15:40] * ronishmoni [webchat@host-156.196.68.254-static.tedata.net] has quit. (Client Quit)
#329 [15:40] <mcerror> glibc-devel is allready installed
#330 [15:41] <djpj3000> it still did not work on my google chrome.
#331 [15:42] <djpj3000> *on google chrome
#332 [15:42] <mattym> mcerror, The site will give you whatever version is known to work for the OS you are on, based on all the info I can find. Fedora is not on the list of properly supported distros for the new launcher on Linux.
#333 [15:42] <mattym> ??> djpj3000 account/send-email
#334 [15:42] <Absol> djpj3000: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#335 [15:42] <Absol> djpj3000: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#336 [15:45] * mostonlykp [webchat@53563950.cm-6-7a.dynamic.ziggo.nl] has quit. (Quit: webchat.esper.net)
#337 [15:49] * djpj3000 [webchat@149.248.173.119] has quit. (Quit: webchat.esper.net)
#338 [15:52] * mario [webchat@66-214-169-139.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#339 [15:52] <mario> hello
#340 [15:53] <mario> I need help
#341 [15:54] <mario> It was a long time ago but i made 2 new emails because i thought my account had gotten hacked and i deleted the one i didn't need, but it turns out that i deleted the gmail that i linked my minecraft account too and if i try to log in it says it does not exist and if i try to recreate the gmail it says it already exists
#342 [15:55] <mattym> ??> mario account/send-email
#343 [15:55] <Absol> mario: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#344 [15:55] <Absol> mario: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#345 [15:56] <mario> I do not have my transaction ID I lost it a long time ago, i know this is unfortnate and im not sure if there is any other way to get it back
#346 [15:56] * dogfoundfood [webchat@45-20-138-103.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#347 [15:57] <mcerror> ok, so if the site gives the launcher known to work. is there any way I can get the new launcher, and bypass the site checks? In otherwords force a download of the v2 launcher regardless of os?
#348 [15:57] <dogfoundfood> hey so this morning i logged out of my minecraft account and when i attempted to log back in it deied all of my passwords and i tried using email and username
#349 [15:58] <mattym> mcerror, Probably not.
#350 [15:58] <dogfoundfood> and when i attempt to rest the password i wont get an email from mojang
#351 [15:58] <mario> It was a long time ago but i made 2 new emails because i thought my account had gotten hacked and i deleted the one i didn't need, but it turns out that i deleted the gmail that i linked my minecraft account too and if i try to log in it says it does not exist and if i try to recreate the gmail it says it already exists I do not have my transaction
#352 [15:58] <mario> ID or anything and i require help
#353 [15:58] <mattym> dogfoundfood, Was your account Migrated?
#354 [15:58] <mcerror> is there an email I can use to contact mojang directly?
#355 [15:59] <mattym> mario, You were already told what you need to do.
#356 [15:59] <dogfoundfood> when i attempt to migrate it says i was already migrated but it willnot let me sign in
#357 [15:59] <mario> I do not have the transaction id tho
#358 [15:59] <mario> though
#359 [15:59] <mattym> mcerror, If it gives you the older version, that is all you can use.
#360 [15:59] <mattym> dogfoundfood, What is the ingame username?
#361 [15:59] <dogfoundfood> Fogbounddude
#362 [15:59] <mario> Is there anyway to get your account back after its locked and you do not have the transaction ID
#363 [16:00] <mattym> mario, Fill out the linked form with what you said here, and see what they ask for.
#364 [16:00] <mattym> dogfoundfood, You never changed the name on the account?
#365 [16:00] <mario> Ok
#366 [16:00] <dogfoundfood> no
#367 [16:00] <dogfoundfood> maybe it was fogbounddude
#368 [16:01] <mattym> dogfoundfood, Seems like the account was compromised then.
#369 [16:01] <dogfoundfood> would case matter?
#370 [16:01] <mattym> ??> dogfoundfood account/send-email
#371 [16:01] <Absol> dogfoundfood: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#372 [16:01] <Absol> dogfoundfood: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#373 [16:01] <dogfoundfood> thanks guys really helpful
#374 [16:02] <dogfoundfood> is there anything that would explain why im not getting the emails?
#375 [16:02] * mario [webchat@66-214-169-139.dhcp.mtpk.ca.charter.com] has quit. (Quit: webchat.esper.net)
#376 [16:03] <mattym> dogfoundfood, Yes, the account was compromised, so they probably changed the email on it.
#377 [16:04] <dogfoundfood> yeah thats what i was thinking
#378 [16:04] <dogfoundfood> thanks i appreciate it
#379 [16:04] <dogfoundfood> thanks i appreciate it
#380 [16:04] * dogfoundfood [webchat@45-20-138-103.lightspeed.rcsntx.sbcglobal.net] has left #minecrafthelp
#381 [16:19] * mcerror [webchat@vc-kzn-41-8-252-179.umts.vodacom.co.za] has joined #minecrafthelp
#382 [16:20] <mcerror> found a link with a v2 launcher that works. for anyone else still stuck on the v1 launcher like I was. https://www.reddit.com/r/Minecraft/comments/5opl31/help_us_test_the_new_minecraft_launcher_now_with/
#383 [16:20] <mcerror> hope you guys enjoy your day
#384 [16:22] * mcerror [webchat@vc-kzn-41-8-252-179.umts.vodacom.co.za] has quit. (Client Quit)
#385 [17:15] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#386 [17:23] * e_l1997 [~quassel@2.70.55.178.mobile.tre.se] has joined #minecrafthelp
#387 [17:26] * e_l1997_ [~quassel@2.70.55.178.mobile.tre.se] has quit. (Ping timeout: 194 seconds)
#388 [17:30] * Granny [webchat@c-76-115-120-216.hsd1.or.comcast.net] has joined #minecrafthelp
#389 [17:31] * boocetheamzing [webchat@173-18-80-42.client.mchsi.com] has joined #minecrafthelp
#390 [17:31] <Granny> Can Mojang change my account name back to what it was so I don't have to basically restart my character?
#391 [17:31] <boocetheamzing> how do I play with friends in singleplayer
#392 [17:32] <boocetheamzing> how do I play with friends in single player over internet non lan
#393 [17:32] <mattym> boocetheamzing, You dont.
#394 [17:32] <Granny> Not sure you can. I think you have to have a server.
#395 [17:32] <boocetheamzing> what that's hella dumb
#396 [17:34] <Granny> Can Mojang change my name so I don't have wait 30 days?
#397 [17:34] <Granny> Name change basically reset my character.
#398 [17:34] <mattym> Granny, No
#399 [17:34] <Granny> :'(
#400 [17:36] <Granny> That really sucks. I have an empty quest book now and no scanned aspects. :'(
#401 [17:40] * Avery [webchat@173-168-0-100.res.bhn.net] has joined #minecrafthelp
#402 [17:41] <Avery> HAving issues logging into my account I am 99% sure but says I am wrong
#403 [17:42] <mattym> Avery, Have you tried doing a password reset?
#404 [17:44] <Avery> yes I have no luck but it has to be the email averymdavis@att.net I remember that being saved on my old minecraft and that was my only email when I first bought it
#405 [17:45] <Avery> when I put that email in it does not send a message to my att.net email
#406 [17:45] <mattym> ??> Avery account/send-email
#407 [17:45] <Absol> Avery: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#408 [17:45] <Absol> Avery: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#409 [17:47] <Avery> I will email them but theres no way I had my transaction Id I bought it about 6 years ago originally may just buy it again
#410 [17:48] <Avery> Thank you for your help anyways
#411 [17:50] * Granny [webchat@c-76-115-120-216.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#412 [18:10] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#413 [18:16] * Helpme [webchat@sky-78-17-145-167.bas512.cwt.btireland.net] has joined #minecrafthelp
#414 [18:17] <Helpme> hey i was wondering why cant i sign in ?
#415 [18:19] <Helpme> fuck
#416 [18:19] <Absol> Helpme: Please keep it civil
#417 [18:19] <Helpme> are you a robot
#418 [18:19] <Helpme> gello
#419 [18:19] <Helpme> no Absol
#420 [18:20] * Helpme [webchat@sky-78-17-145-167.bas512.cwt.btireland.net] has quit. (Client Quit)
#421 [18:29] * e_l1997 [~quassel@2.70.55.178.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#422 [18:42] * VoyagerFocus [webchat@142.sub-174-229-4.myvzw.com] has joined #minecrafthelp
#423 [18:43] <VoyagerFocus> I have been able to play using 1.12.2 but lately I am getting "(Not Responding)". Please advise the corrective steps.
#424 [19:06] <Pugabyte> Hi there. I recently bought a new computer and I'm having some FPS drops. Video (Warning: 104mb gif) https://i.imgur.com/damGiPS.gif (This was recorded at 45 fps, what you see is what I see, despite the debug screen consistently saying 60+fps. Obviously there is some expected lag when I teleport, but the periodic drops are the problem)
#425 [19:07] <Pugabyte> I should note I am on ubuntu 18.04 running minecraft via snap
#426 [19:35] * Kyle [webchat@70.15.113.138.res-cmts.eph2.ptd.net] has joined #minecrafthelp
#427 [19:35] <Kyle> I've tried to purchase a Minecraft realm, and it says there's an error with my cards
#428 [19:36] <Kyle> ive tried to purchase it with two different cards on three different devices, whats wrong?
#429 [19:37] * morgan [webchat@c-68-84-92-16.hsd1.tn.comcast.net] has joined #minecrafthelp
#430 [19:37] <morgan> I need help
#431 [19:37] <morgan> hey kyle
#432 [19:37] * thelounge82 [webchat@70.15.113.138.res-cmts.eph2.ptd.net] has joined #minecrafthelp
#433 [19:37] <Kyle> hi morgan are u here to help
#434 [19:37] <morgan> no, I need help
#435 [19:37] <Kyle> oh I need help too
#436 [19:37] <thelounge82> excuse me
#437 [19:37] <morgan> alex from support is a bith
#438 [19:37] <thelounge82> minecraft
#439 [19:38] <morgan> alex can suck my dick
#440 [19:38] <Absol> morgan: Please keep it civil
#441 [19:38] <Kyle> now you reply :(
#442 [19:38] <thelounge82> WE NEED HELP
#443 [19:38] <thelounge82> WE NEED HELP
#444 [19:38] <thelounge82> I WILL PROTEST
#445 [19:38] <thelounge82> Absol
#446 [19:38] <thelounge82> HELP ME
#447 [19:38] <Kyle> do you guys have a link to a live personal call
#448 [19:39] <thelounge82> is anyone else having problems with Alex in customer support
#449 [19:39] <morgan> yall are dumb
#450 [19:39] <Kyle> cause y'all aint helpin none
#451 [19:39] <thelounge82> he keeps hanging up
#452 [19:39] <morgan> dumber than texas
#453 [19:39] <morgan> help me and I give u nude
#454 [19:39] <morgan> daddyyyyyyyy
#455 [19:40] <Kyle> guys
#456 [19:40] <Kyle> I need Minecraft realm
#457 [19:40] * morgan [webchat@c-68-84-92-16.hsd1.tn.comcast.net] has quit. (Client Quit)
#458 [19:42] * thelounge82 [webchat@70.15.113.138.res-cmts.eph2.ptd.net] has quit. (Quit: webchat.esper.net)
#459 [19:42] <Kyle> anyone?
#460 [19:43] * Kyle [webchat@70.15.113.138.res-cmts.eph2.ptd.net] has quit. (Quit: webchat.esper.net)
#461 [20:08] * napocka [webchat@host-212-252-97-254.reverse.superonline.net] has joined #minecrafthelp
#462 [20:11] * napocka [webchat@host-212-252-97-254.reverse.superonline.net] has quit. (Client Quit)
#463 [20:16] * Court [webchat@c-174-57-43-226.hsd1.nj.comcast.net] has joined #minecrafthelp
#464 [20:17] <Court> Hey guys worlds load only in small portions and wont load certain spaces, also I cant connect with friends
#465 [21:06] * plsalvador123 [webchat@143.208.20.98] has joined #minecrafthelp
#466 [21:07] * plsalvador123 [webchat@143.208.20.98] has quit. (Client Quit)
#467 [21:18] * Webchat_33906 [webchat@113.210.5.0] has joined #minecrafthelp
#468 [21:19] <Webchat_33906> Can someone tell me why my Minecraft launcher is not at an online state?
#469 [21:22] <Webchat_33906> is someone there?
#470 [21:22] <Webchat_33906> Please help solve my launcher problems
#471 [21:22] <Webchat_33906> Please
#472 [21:26] * Webchat_33906 [webchat@113.210.5.0] has quit. (Quit: webchat.esper.net)
#473 [22:13] * Claudio [webchat@181.115.109.175] has joined #minecrafthelp
#474 [22:15] <Claudio> Hello im having some issues with launching minecraft, apparently i dont have the necessary drivers (Pixel Format not accelerated)
#475 [22:15] <mattym> Claudio, Do you have the link to your dxdiag report? If so please post the link in this chat.
#476 [22:16] <Claudio> I do
#477 [22:16] <Claudio> https://paste.ubuntu.com/p/b9Bd5RZyxP/
#478 [22:17] <mattym> Claudio, Did you make any changes to the launcher settings?
#479 [22:19] <Claudio> Nope fresh install, ive played minecraft on this same computer tho
#480 [22:19] <mattym> Claudio, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#481 [22:19] <Claudio> I see, well I kinda suspected that already
#482 [22:20] <Claudio> Thanks for the help , Good Night!
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#484 [22:32] <Pugabyte> Hi there. I recently bought a new computer and I'm having some FPS drops. Video (Warning: 104mb gif) https://i.imgur.com/damGiPS.gif (This was recorded at 45 fps, what you see is what I see, despite the debug screen consistently saying 60+fps. Obviously there is some expected lag when I teleport, but the periodic drops are the problem)
#485 [22:32] <Pugabyte> I should note I am on ubuntu 18.04 running minecraft via snap
#486 [22:38] <Pugabyte> This has persisted restarts, happens on vanilla (which is what I recorded on) as well as with some modded clients, I've tried toggling different visual settings such as VSync, VBOs, etc, nothing seems to help
#487 [22:39] <Pugabyte> It also happens on any multiplayer server and local world
#488 [22:41] <Pugabyte> It is pretty consistently every 3 seconds
#489 [22:41] * Jeff [webchat@dhcp-48-f8-b3-fd-34-71.cpe.echoes.net] has joined #minecrafthelp
#490 [22:44] <Jeff> I have downloaded the cross-platform edition of Minecraft on my Xbox after playing the Xbox One edition for the minimum time requirement. However, I cannot log into a Mojang account when on my PC, as I was never prompted to make one when I installed the previously mentioned version. How does one make a Mojang account using an existing Microsoft/Xbo
#491 [22:44] <Jeff> x Live account?
#492 [22:45] <mattym> Jeff, You don't, there is no Xbox Live to Mojang account integration.
#493 [22:48] <Jeff> Does this mean that in order to play Minecraft on PC, I would have to buy the full game on PC despite having those versions already?
#494 [22:49] <mattym> Jeff, Have you purchased it on PC at all?
#495 [22:49] <Jeff> No, I have not.
#496 [22:49] <mattym> Jeff, Then yes.
#497 [22:49] <Jeff> Thank you for your help!
#498 [22:52] <mattym> Pugabyte, What type of monitor are you using?
#499 [22:53] <Pugabyte> mattym, https://www.amazon.com/gp/product/B01JGYM5H6/ref=oh_aui_detailpage_o07_s01?ie=UTF8&psc=1
#500 [22:55] <mattym> Pugabyte, Then if you set Vsync back on you should get a stable 60FPS, or 75FPS if your monitors refresh rate is set to that. Other than that the capture you showed had no drop below where it would be visible on your hardware.
#501 [23:06] <Pugabyte> As noted before I noticed that it appears that it never actually drops but what is seen in the gif reflects exactly what I am seeing physically. VSync doesn't help. https://imgur.com/fzyrRB5
#502 [23:08] <Pugabyte> It seems the latest gifs has extra drops not seen ingame (created by the recorder)- but when a red spike appears on the FPS graph, the visible half second pause is most definitely visible to me
#503 [23:14] <Pugabyte> Even when changing my settings to allow for 1000+fps, this brief pause is very noticable
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