#MinecraftHelp > 2018-06-15
#1 [00:07] * zooalex [webchat@159.203.61.231] has joined #minecrafthelp
#2 [00:09] <zooalex> Hello just asking about a account that won't work on the website and game using the email as the user name and still have the ability to change the password but just received a message saying "Error! Unknown e-mail address or password."
#3 [01:22] * kirill2004289 [webchat@128-71-4-201.broadband.corbina.ru] has joined #minecrafthelp
#4 [01:22] <kirill2004289> hello
#5 [01:23] <kirill2004289> can you halp me
#6 [01:24] <kirill2004289> what should I do if I get an error (could not save the downloaded file. hit 3.ogg)
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#10 [02:10] * HopOutTheS10 [webchat@ip72-198-34-147.ok.ok.cox.net] has joined #minecrafthelp
#11 [02:11] <HopOutTheS10> im having issue downloading patch for 1.12.2 it keeps saying failed to download file patchy-1.1.jar
#12 [02:13] <HopOutTheS10> nevermind i fixed the issue
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#18 [03:13] * Jay [webchat@fijicorp-229.digicelpacific.com] has joined #minecrafthelp
#19 [03:14] <Jay> I forgot my email address associated with my minecraft account
#20 [03:15] <Jay> it was made with my mum's account
#21 [03:15] <Jay> but she doesn't know the email anymore
#22 [03:16] <Jay> #minecrafthelp is there any way I can find the email of a minecraft account from it's user name?
#23 [03:17] <Jay> hello? anyone?
#24 [03:17] <Andrio> Jay, there is not.
#25 [03:17] <Andrio> ??> Jay account/forgot-email
#26 [03:17] <Absol> Jay: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#27 [03:18] <Jay> that's the problem the email that contains the necessary info has been deleted
#28 [03:19] <Jay> And I don't want to go through all the trouble of buying a new account.
#29 [03:35] * thanu [webchat@abts-tn-dynamic-022.84.178.122.airtelbroadband.in] has joined #minecrafthelp
#30 [03:35] * Skobbels [webchat@cpc76044-ware7-2-0-cust230.9-1.cable.virginm.net] has joined #minecrafthelp
#31 [03:36] <Skobbels> My Minecraft is opening way to big
#32 [03:36] <Skobbels> The Window
#33 [03:36] <thanu> https://paste.ubuntu.com/p/HFNpxHZzrW/. pls help. says that minecraft has crashed without the game even starting
#34 [03:38] * Skobbels [webchat@cpc76044-ware7-2-0-cust230.9-1.cable.virginm.net] has quit. (Client Quit)
#35 [03:39] <thanu> pls help
#36 [03:40] * thanu [webchat@abts-tn-dynamic-022.84.178.122.airtelbroadband.in] has quit. (Client Quit)
#37 [04:06] * Webchat_23848 [webchat@dsl.49.144.169.102.pldt.net] has joined #minecrafthelp
#38 [04:06] <Webchat_23848> help
#39 [04:07] <Webchat_23848> it says invalid credentials
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#41 [04:24] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
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#43 [05:45] * thevajda [webchat@212.52.160.70] has joined #minecrafthelp
#44 [05:47] <thevajda> Hi there, I've bought minecraft around pre-alpha state. After that I did not use a long time while. Now I tried to use again and log in, but when I reset my password I did not get any email response. Can you help me?
#45 [06:41] * lex [webchat@49.190.17.125] has joined #minecrafthelp
#46 [06:41] <lex> I am having trouble logging into my account
#47 [06:47] <lex> how do I log into my account If it is not letting me
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#51 [07:58] <judestar> I can't access my old email, Minecraft won't let me change my email because I can't access the one I don't have access to. I bought a Minecraft gift code and they sent it to my unchangeable and unaccessable email, I have basically wasted my money so I need Mojang to send the gift code to my new email, please help
#52 [08:00] * jo [webchat@118.211.111.243] has joined #minecrafthelp
#53 [08:01] <jo> whenever i try to launch the game it crashes
#54 [08:02] <jo> could someone help me out please?
#55 [08:02] <jo> aw well
#56 [08:18] * islesay [webchat@xplr-208-114-165-81.xplornet.com] has joined #minecrafthelp
#57 [08:18] <islesay> https://paste.ubuntu.com/p/F8FYBGnXd3/
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#59 [08:28] * islesay [webchat@xplr-208-114-165-81.xplornet.com] has joined #minecrafthelp
#60 [08:29] <islesay> https://paste.ubuntu.com/p/F8FYBGnXd3/
#61 [08:31] * zooalex [webchat@c-73-140-240-68.hsd1.wa.comcast.net] has joined #minecrafthelp
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#63 [09:22] * yoshi [webchat@90.252.15.192] has joined #minecrafthelp
#64 [09:23] <yoshi> minecraft keeps on crashing when i click play
#65 [09:23] * yoshi is now known as Yoshi
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#67 [09:31] * Sam [webchat@c-76-25-25-159.hsd1.co.comcast.net] has joined #minecrafthelp
#68 [09:34] <Sam> hiya! after a long time not playing minecraft, I have decided to try to get back into it. but, whenever I launch, the game is in a windowed state, even though the game is set to fullscreen and nvidia thinks it is as well. i have also tried modifying the .mincraft => option files, trying to adjust the fullscreen script, as well as the height and wid
#69 [09:34] <Sam> th. i have been looking online for a few hours trying to get answers. any help would be greatly appreciated!
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#74 [10:06] * JayDog [webchat@cpc107051-swin19-2-0-cust135.3-1.cable.virginm.net] has joined #minecrafthelp
#75 [10:06] <JayDog> Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt
#76 [10:08] <JayDog> Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt #minecrafthelp
#77 [10:14] <JayDog> #minecrafthelp Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt #minecrafthelp
#78 [10:15] <JayDog> <> #minecrafthelp Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt #minecrafthelp
#79 [10:15] <JayDog> <> #minecrafthelp Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt #minecrafthelp
#80 [10:15] <JayDog> <> #minecrafthelp Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt #minecrafthelp
#81 [10:15] <JayDog> <> #minecrafthelp Hi I need some help with windows 10 version from the wiondows store how do I make a flat world with more the 3 layers of dirt #minecrafthelp
#82 [10:15] * Absol kicked JayDog from #minecrafthelp (Reason: ayDog :Stop spamming)
#83 [10:31] * wildwillie1234 [webchat@97-127-24-246.mpls.qwest.net] has joined #minecrafthelp
#84 [10:34] <wildwillie1234> Hello, I am having trouble with 1.13 prereleases not downloading/unable to save. It says No_No.json unable to download.
#85 [10:34] * oo [webchat@d199-74-133-123.clv.wideopenwest.com] has joined #minecrafthelp
#86 [10:34] <oo> hello
#87 [10:34] <wildwillie1234> Hello
#88 [10:35] <oo> Does anyone here know how to fix the glitch where everyone is steve and alex skins?
#89 [10:35] <oo> ?
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#96 [11:19] * Person [webchat@cpe-66-61-25-193.neo.res.rr.com] has joined #minecrafthelp
#97 [11:20] <Person> I want to download a map, but I can't fin my saves folder
#98 [11:20] <Person> I meant find
#99 [11:21] * Person [webchat@cpe-66-61-25-193.neo.res.rr.com] has quit. (Client Quit)
#100 [11:24] * Ashikins [webchat@96-75-64-162-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#101 [11:24] <Ashikins> Hello I need immediate help with my minecraft account.
#102 [11:26] <mattym> Ashikins, What is the problem you are having.
#103 [11:26] <Ashikins> Every time i try to use the forget password option, it tells me it sent to my email but it didn't send anything to my email.
#104 [11:27] <Ashikins> I've never had this problem before.
#105 [11:28] <mattym> ??> Ashikins account/send-email
#106 [11:28] <Absol> Ashikins: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#107 [11:28] <Absol> Ashikins: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#108 [11:28] <Ashikins> I've already done that.
#109 [11:28] <mattym> Ashikins, Then wait for their reply
#110 [11:28] <Ashikins> I've gotten to reply in a week.
#111 [11:28] <Ashikins> I don't need to wait for their response when it's got to do with their servers.
#112 [11:29] <mattym> Ashikins, Only Mojang can fix that issue. You will need to wait for them to help you.
#113 [11:30] <Ashikins> Yet mojang told me to contact skrill. It's a back and forth unnecessary mess.
#114 [11:30] <Ashikins> I'm not getting emails from mojang.
#115 [11:31] * judestar [webchat@95.146.152.83] has quit. (Quit: webchat.esper.net)
#116 [11:31] <mattym> Ashikins, If they told you to contact Skrill, then you need to recover your Transaction-ID from skrill and provide it to the support person who told you to contact them.
#117 [11:32] <Ashikins> I don't see how I'm going to recover a transaction id from 2013 it's been 5 years.
#118 [11:33] <Ashikins> Even so, I sent them an email i used at that moment that I only have because of old messages. I do not have that ID though.
#119 [11:34] <mattym> ??> Ashikins account/trans-id/skrill
#120 [11:34] <Absol> Ashikins: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through December 2013, and is used for gift code purchases only currently.
#121 [11:34] <Absol> Ashikins: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#122 [11:38] * MOMO1234 [webchat@94.249.x.29.go.com.jo] has joined #minecrafthelp
#123 [11:40] <MOMO1234> I need help my Minecraft run on Intel HD graphics how can I make it run on my another card0 AMD Radeon r7 m260)this card can run Minecraft smoothly so I need help
#124 [11:42] * MOMO1234 [webchat@94.249.x.29.go.com.jo] has quit. (Client Quit)
#125 [11:42] * Webchat_85994 [webchat@201-10-158-60.gnace701.dsl.brasiltelecom.net.br] has joined #minecrafthelp
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#131 [11:52] <aure4> Hello everyone, I'm experiencing a problem to join a friend modded server (I've all the mods) My error message is "io.netty.channelAbstractChannel$AnnotatedConnectException: Connection timed out: no further information: If you need a log or something to help me just ask
#132 [11:56] <mattym> ??> aure4 mods
#133 [11:57] <Absol> aure4: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#134 [12:02] <aure4> So where can somebody help me ? I send an email to mojang that sent me here and that's not a mod problem because first I have all the mods with the good version and second my error message is about my connexion and not due to mods !
#135 [12:03] <mattym> aure4, Its a problem often associated with modded servers. We do not help with modded.
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#138 [12:27] * geeeijustwannaplayagame [webchat@c-67-169-38-221.hsd1.ca.comcast.net] has joined #minecrafthelp
#139 [12:31] * CamCam44200 [webchat@82-64-17-149.subs.proxad.net] has joined #minecrafthelp
#140 [12:32] <CamCam44200> Hello i lost my account but i got the transaction ID where can i get my account back please ?
#141 [12:33] * geeeijustwannaplayagame [webchat@c-67-169-38-221.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#142 [12:34] <mattym> ??> CamCam44200 account/send-email
#143 [12:34] <Absol> CamCam44200: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#144 [12:34] <Absol> CamCam44200: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#145 [12:35] <CamCam44200> Ty a lot :)
#146 [12:45] * tlaxkit [~hexchat@188.127.180.207] has quit. (Quit: Saliendo...)
#147 [12:46] * VIP_Miner88 [webchat@host-212-252-70-6.reverse.superonline.net] has joined #minecrafthelp
#148 [12:47] <VIP_Miner88> hello can somebody help me?
#149 [12:47] <VIP_Miner88> I cannot log in for some reason
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#151 [13:08] * Arda1982 [webchat@31.223.37.165] has joined #minecrafthelp
#152 [13:09] <Arda1982> When i Will play offline and click 'play offline' then it says: '1.12.2.json couldnt downloaded
#153 [13:10] <Arda1982> What can i do?
#154 [13:13] * Arda1982 [webchat@31.223.37.165] has quit. (Client Quit)
#155 [13:37] * Webchat_47468 [webchat@68-191-143-6.dhcp.dlth.mn.charter.com] has joined #minecrafthelp
#156 [13:38] <Webchat_47468> entered wrong bday on account setup and asking for parental consent? how do i change info??
#157 [13:40] <Lord_Ralex> ??> Webchat_47468 mojang/email
#158 [13:40] <Absol> Webchat_47468: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#159 [13:40] <Absol> Webchat_47468: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#161 [13:53] * Guest13445 is now known as payonel
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#165 [15:24] * Goaty [webchat@dhcp-077-251-027-061.chello.nl] has joined #minecrafthelp
#166 [15:25] <Goaty> Hey. I bought I minecraft acc some days ago now I tried to log in at it's gone without any trace. I can't even get a password reset email
#167 [15:29] <Goaty> Hey. I bought I minecraft acc some days ago now I tried to log in at it's gone without any trace. I can't even get a password reset email
#168 [15:33] <mattym> Goaty, What is the ingame username?
#169 [15:34] <Goaty> GOATY29
#170 [15:34] <Goaty> Watch the 0
#171 [15:34] <Goaty> It was a migrated account
#172 [15:34] <mattym> Goaty, is it a 0 or an O?
#173 [15:34] <Goaty> 0 (zero)
#174 [15:35] <Goaty> G0ATY29
#175 [15:35] <mattym> Goaty, When did you purchase the game?
#176 [15:35] <Goaty> back in the dayws
#177 [15:35] <Goaty> *days
#178 [15:36] <Goaty> but I migrated it 5 days ago
#179 [15:36] <mattym> Goaty, Where did you purchase it from?
#180 [15:37] <Goaty> Got it from a friend
#181 [15:37] <Goaty> As a gift
#182 [15:37] <mattym> Goaty, Transferring of accounts is not allowed, and it seems like whoever actually owns it, has reclaimed it.
#183 [15:38] <Goaty> Hmm
#184 [15:38] <Goaty> So I don't get my account back?
#185 [15:38] <mattym> Goaty, Was never your account.
#186 [15:38] <Goaty> Well
#187 [15:38] <Goaty> Ok
#188 [15:38] <Goaty> Thanks anyways
#189 [15:39] * Milapurr [webchat@65.79.244.250] has joined #minecrafthelp
#190 [15:39] * abelolakheases [webchat@client-200.121.220.31.speedy.net.pe] has joined #minecrafthelp
#191 [15:39] <Milapurr> My skins are bugged... sometimes badly. Right now in vanilla my arm is missing.
#192 [15:39] <abelolakheases> hello
#193 [15:40] <mattym> ??> Milapurr win/dxdiag
#194 [15:40] <Absol> Milapurr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#195 [15:41] <abelolakheases> I have a graphics error https://paste.ubuntu.com/p/vCS8Sw5VPR/
#196 [15:41] <Milapurr> where should I upload the diag?
#197 [15:41] <mattym> Milapurr, Its all detailed in the instructions
#198 [15:41] <mattym> abelolakheases, One moment.
#199 [15:42] <abelolakheases> if we did it but he sent us here
#200 [15:42] <Milapurr> https://paste.ubuntu.com/p/nRzGyFZ2gW/
#201 [15:42] <mattym> abelolakheases, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-and-Windows-Vista-exe-?product=81511
#202 [15:43] <abelolakheases> and after that
#203 [15:44] <mattym> abelolakheases, You shouldn't get the error, but don't expect it to work very well.
#204 [15:44] <abelolakheases> ok
#205 [15:44] <mattym> Milapurr, Are you using multiple monitors?
#206 [15:44] <Milapurr> yes, always have.
#207 [15:45] <Milapurr> this just started happening today
#208 [15:45] <mattym> ??> Milapurr win/reinst
#209 [15:45] <Absol> Milapurr: You may need to reinstall the locally installed files that Minecraft puts into place.
#210 [15:45] <Absol> Milapurr: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#211 [15:46] <Milapurr> what about other versions that are tied to technic and twitch launchers?
#212 [15:46] <mattym> Milapurr, We dont support those.
#213 [15:46] <Milapurr> ok
#214 [15:48] <Milapurr> Alright I'm redownloading, crossing my fingers here.
#215 [15:53] <Milapurr> Skin works again.
#216 [15:54] <Milapurr> What would have caused the game to suddenly do that though?
#217 [15:56] <mattym> Milapurr, Possibly corrupted file.
#218 [16:00] <Milapurr> Okay.
#219 [16:00] <Milapurr> Thanks guys
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#221 [16:12] * bob [webchat@71-12-218-73.dhcp.spbg.sc.charter.com] has joined #minecrafthelp
#222 [16:12] <bob> i cant connect to servers
#223 [16:15] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Ping timeout: 182 seconds)
#224 [16:25] <mattym> bob, What happens when you try?
#225 [16:32] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#226 [16:47] * claudia [webchat@23-125-88-237.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#227 [16:48] <claudia> my sons game crash every time, we update the computer, he has windows 8 and the 8GB
#228 [16:52] * bob [webchat@71-12-218-73.dhcp.spbg.sc.charter.com] has quit. (Quit: webchat.esper.net)
#229 [16:53] <mattym> ??> claudia launcher/log
#230 [16:53] <Absol> claudia: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#231 [16:58] * claudia [webchat@23-125-88-237.lightspeed.jcvlfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#232 [18:17] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
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#235 [19:20] * CrashingGamer [webchat@cpe-72-191-106-206.gt.res.rr.com] has joined #minecrafthelp
#236 [19:21] <CrashingGamer> My game keeps crashing when I play a server in minecraft beta Xbox1s
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#238 [19:52] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#239 [21:08] * Choco [webchat@cpe-23-243-76-239.socal.res.rr.com] has joined #minecrafthelp
#240 [21:09] <Choco> so i got a confirmation # that i bought minecraft but it wont let me download it
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#242 [21:22] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#243 [21:43] * LAMPS [webchat@75-164-210-5.ptld.qwest.net] has joined #minecrafthelp
#244 [21:43] <LAMPS> hi
#245 [21:44] <LAMPS> Im trying to connect to a server and this is the error im receiving
#246 [21:44] <LAMPS> https://paste.ubuntu.com/p/5J8DvWD3jR/
#247 [21:58] * James [webchat@121-74-31-230.telstraclear.net] has joined #minecrafthelp
#248 [21:59] <James> Can only open demo mode, have bought minecraft ages ago but its wanting me to buy it again?
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#250 [22:03] <CubeTheThird> LAMPS, one moment
#251 [22:04] <CubeTheThird> LAMPS, does this only occur with a specific server?
#252 [22:04] <LAMPS> yes
#253 [22:05] <LAMPS> all other servers are fine
#254 [22:05] <CubeTheThird> LAMPS, ok. As far as I can tell from the log you sent it's most likely an issue on the server's end. You'll have to contact a server owner or admin to assist with addressing the issue
#255 [22:06] <LAMPS> talking to the server owner im not even pinging the server
#256 [22:06] <CubeTheThird> LAMPS, does the server have a website or something?
#257 [22:06] <LAMPS> no its just a small one
#258 [22:07] <CubeTheThird> LAMPS, hmm. what's the server's address?
#259 [22:07] <LAMPS> 192.227.173.163:25565
#260 [22:07] <LAMPS> they have said that other players have had this issue
#261 [22:07] <LAMPS> maybe its a weird IP
#262 [22:07] <CubeTheThird> LAMPS, is it a modded server?
#263 [22:07] <LAMPS> I think it has some plugins
#264 [22:08] <CubeTheThird> LAMPS, it's possible the plugins are causing issues then. I've seen similar errors occur in the past with modded servers
#265 [22:08] <LAMPS> okay, thanks
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#268 [22:34] * jb [webchat@75-163-242-2.clsp.qwest.net] has joined #minecrafthelp
#269 [22:34] <jb> Unable to create temporary directory. what does this mean and how do i fix it
#270 [22:35] <mattym> ??> jb error/download
#271 [22:35] <Absol> jb: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#272 [22:36] <jb> i haven't downloaded anything but optifine and that has never been an issue
#273 [22:36] <jb> also thats not the problem
#274 [22:36] <jb> Unable to create temporary directory.
#275 [22:36] <mattym> jb, The error you are getting falls into the same issue. Check the list.
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#278 [23:33] <Camden> Hello. I have a crash report. I have a the report ready to send.
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#280 [23:44] * Dom [webchat@ool-18bb943e.dyn.optonline.net] has joined #minecrafthelp
#281 [23:45] <Dom> i accidentally spelled my new in game username completely wrong and i was wondering if i can skip the 30 days of waiting and change it as soon as possible
#282 [23:46] <mattym> Dom, No.
#283 [23:46] <Dom> why not?
#284 [23:46] <mattym> Dom, Because there are confirmation prompts for a reason.
#285 [23:46] <Dom> i know i read those but i was 100% sure at the time
#286 [23:47] <Dom> theres like no way to get the 30 days reset? i was really waiting on changing my name today but when i did i realized i spelt it wrong like an idiot :'(
#287 [23:48] <mattym> Dom, There is not.
#288 [23:49] <Dom> i dont know how that isn't possible. are you an administrator
#289 [23:49] <Dom> or like an online volunteer
#290 [23:50] <mattym> Dom, Everyone here is a volunteer, but we all know the ins and outs of how the system works. They will not reset it.
#291 [23:50] <Dom> i clicked a link to get here from the mojang help center but is anyone here able to manage account settings manually or just give helpful tips.
#292 [23:51] <Dom> Are you positive?
#293 [23:51] <mattym> YES
#294 [23:52] <Dom> mattym, who have you contacted and have been denied to change your name by; personally.
#295 [23:53] <Dom> maybe i can get their information so i can contact them personally for someone who has permission to change these kind of things instead of volunteers offering advise...
#296 [23:53] <mattym> Dom, No, because I have never decided to change my name. However we have corresponded with them on when they will or wont deal with account issues.
#297 [23:54] <Dom> mattym, who is them?
#298 [23:54] <Dom> mojang in general?
#299 [23:54] <mattym> Yes
#300 [23:54] <Dom> no like email or
#301 [23:55] <mattym> Dom, None for that issue. Again you are asked to confirm account detail changes for a reason.
#302 [23:55] <Dom> i know that
#303 [23:56] <Dom> well is there someone that deals with personal account information from mojang that i can speak to
#304 [23:56] <mattym> Dom, No
#305 [23:56] <Dom> But that's impossible
#306 [23:59] <Dom> anyone for just account help from mojang in general, mattym?