#MinecraftHelp > 2018-07-02
#1 [00:05] <DrinkTheCarrot> My minecraft has been freezing at the white screen that says mojang on it. it just wont stop. it stays on that screen and never loads. i have been having this problem since June 6th. at least tell me you dont know how to fix it
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#7 [01:40] <InsectPuffs> Is anyone here
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#11 [03:14] <coolj> i forgot my login
#12 [03:14] <coolj> email
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#17 [04:21] * Anthony [webchat@c128-155-070-080.dynamic.bjare.net] has joined #minecrafthelp
#18 [04:22] <Anthony> I get the problem "Unable to create file directory"
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#25 [06:24] <BeefDude> my game keeps on crashing or does not start, it says java se binary not responding
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#27 [06:58] * helpmenow [webchat@host-87-242-246-130.ppp.onetel.net.uk] has joined #minecrafthelp
#28 [06:58] <helpmenow> help me
#29 [06:58] <helpmenow> please
#30 [06:59] <helpmenow> now
#31 [06:59] <helpmenow> NOW HELP M,E WKJWD;WOJXD
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#34 [07:09] * thelounge84 [webchat@n114-74-16-153.sbr2.nsw.optusnet.com.au] has joined #minecrafthelp
#35 [07:11] <thelounge84> Why can't I place blocks on servers and single player? If I right click or left click I can only destroy blocks. I tried changing round controls but I didn't work. I also tried using my trackpad and mouse, same for both. Please help
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#37 [07:17] * jeff [webchat@cpe-120-147-137-10.vb10.vic.asp.telstra.net] has joined #minecrafthelp
#38 [07:18] <jeff> how do i make sure the java executable setting on launcher profiles
#39 [07:20] <jeff> ??
#40 [07:20] <jeff> hello?
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#43 [07:31] * battlecraft2 [webchat@cm-84.213.224.245.getinternet.no] has joined #minecrafthelp
#44 [07:33] <battlecraft2> I've lost the transaction ID and mail. I want to migrate to a mojang account. What do I do?
#45 [07:35] * simenvh [webchat@cm-84.210.12.105.getinternet.no] has joined #minecrafthelp
#46 [07:35] <simenvh> hello i need help with something
#47 [07:36] <simenvh> when i try to launch minecraft the window opens and then it freazes what do i do?
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#49 [07:46] * brando [webchat@pool-96-248-39-22.pghkny.fios.verizon.net] has joined #minecrafthelp
#50 [07:47] <brando> Hi I need help with my account, I logged in after a while like 7 months and it says my account has not purchased minecraft which is false since i played with the same account 7 months ago. Can you help me
#51 [07:49] <brando> I think my account may be stolen but I am not too sure
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#58 [08:53] <Prince> I can't download minecraft! I'm getting the failed to download error for mac and I dont have any firewall or antivirus on my computer
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#61 [09:05] <Prince> Hello! I'm trying to download minecraft java edition for Mac and I keep running across an unable to download error
#62 [09:06] <Prince> it seems to be something with internet connection? I don't have any antivirus software on my computer
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#69 [09:35] <Cresendo> how can i fix the privacy settings for minecraft for windows ten?
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#71 [09:36] <Connor> Hello?
#72 [09:36] * Connor is now known as Dale
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#74 [09:39] <Cresendo> .
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#81 [10:54] * JHCubes [webchat@cpe-76-184-79-117.tx.res.rr.com] has joined #minecrafthelp
#82 [10:55] <JHCubes> anyone know why my launcher says "Unable to locate Java runtime"?
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#85 [11:00] * sdara [webchat@41.107.32.6] has joined #minecrafthelp
#86 [11:00] <sdara> welcome
#87 [11:00] <JHCubes> i dont understand why this wont work
#88 [11:01] <JHCubes> i followed the turn off java executable thing
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#92 [11:13] * Lucarivyle [webchat@ip-109-42-3-135.web.vodafone.de] has joined #minecrafthelp
#93 [11:17] <Lucarivyle> Hello, my problem is, I start the .jar file with Oracle Java 8 Runtime on my Notebook with Linux Mint Cinnamon 19 x64 (Ubuntu based), but everytime, it is unable to download and wants me to fix the error.
#94 [11:19] * TacoBell [webchat@75-163-147-27.clsp.qwest.net] has joined #minecrafthelp
#95 [11:19] <TacoBell> Hello! could someone help on why my Minecraft keeps saying ''Unable to locate the Java runtime.''
#96 [11:21] <TacoBell> I have done what it said to me in chat btw
#97 [11:22] * LegitHistory [webchat@44.135-136-217.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#98 [11:23] <Lucarivyle> This is the error I get: Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma
#99 [11:23] <Lucarivyle> Exception: javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
#100 [11:25] <TacoBell> Unable to start Java. is what it says now when I try to start up the game
#101 [11:25] <Lucarivyle> What system do you use?
#102 [11:26] <TacoBell> PC
#103 [11:26] <Lucarivyle> I mean Windows, Linux, Mac...
#104 [11:26] <TacoBell> Windows!
#105 [11:26] * LegitHistory [webchat@44.135-136-217.adsl-dyn.isp.belgacom.be] has quit. (Client Quit)
#106 [11:26] <Lucarivyle> Did you install the latest Java version?
#107 [11:26] <TacoBell> yep
#108 [11:27] <Lucarivyle> Ok, what Windows do you use?
#109 [11:28] <TacoBell> 10
#110 [11:30] <Lucarivyle> Ok, did you try starting it as admin?
#111 [11:30] <TacoBell> yes I have
#112 [11:31] <TacoBell> i just got the game to load then it has crashed...
#113 [11:31] <Lucarivyle> But you successfully installed it?
#114 [11:32] <TacoBell> yes sir
#115 [11:32] <TacoBell> Java(TM) Platform SE binary is not responding
#116 [11:33] <Lucarivyle> Oh, well, I'm sorry, I can't really help you myself. Maybe try to reinstall Java. I somehow can't even install Minecraft on my Notebook with Linux...
#117 [11:34] <TacoBell> wow rip i wish you the best of luck with getting Minecraft installed lmao
#118 [11:59] * betabug01 [webchat@S0106c8fb267e4d1e.wp.shawcable.net] has joined #minecrafthelp
#119 [11:59] <betabug01> My game is saying that it can't find Java runtime. How do I fix this?
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#121 [12:05] <norgaard98> hej
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#123 [12:12] * DG1 [webchat@c-73-136-86-225.hsd1.tx.comcast.net] has joined #minecrafthelp
#124 [12:13] <DG1> How do I fix Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#125 [12:16] * DG1 [webchat@c-73-136-86-225.hsd1.tx.comcast.net] has quit. (Client Quit)
#126 [12:19] <betabug01> How can I fix this so Java will work in the future?
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#130 [12:23] <betabug01> Will I be able to use java in the future for minecraft?
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#132 [12:55] * renato [webchat@cpc100238-oldh11-2-0-cust976.10-1.cable.virginm.net] has joined #minecrafthelp
#133 [12:55] <renato> I need help for minecraft
#134 [13:16] * sodafall [webchat@47.184.141.88] has joined #minecrafthelp
#135 [13:17] <sodafall> Im trying to send a change password request to my email but it never arrives in my email inbox.
#136 [13:19] <mattym> sodafall, is the account migrated?
#137 [13:19] <sodafall> yes
#138 [13:20] <mattym> Did you check your spam/junk mail folders?
#139 [13:21] <sodafall> *facepalm* ill check
#140 [13:22] <sodafall> nothing
#141 [13:22] <mattym> ??> sodafall account/send-email
#142 [13:22] <Absol> sodafall: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#143 [13:22] <Absol> sodafall: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#144 [13:30] * boi [webchat@cpe-72-180-76-107.tx.res.rr.com] has joined #minecrafthelp
#145 [13:30] <boi> hey
#146 [13:31] <boi> https://hastebin.com/falenunute.tex
#147 [13:31] <boi> this is my error
#148 [13:31] <boi> could someone tell me what is wrong?
#149 [13:32] <Lord_Ralex> we don't support old versions
#150 [13:33] <boi> die
#151 [13:33] * Lord_Ralex kicked boi from #minecrafthelp (Reason: oi :Stop playing a 3 year old version then)
#152 [13:33] <Lord_Ralex> 4*
#153 [13:38] <battlecraft2> I've lost the transaction ID and mail. I want to migrate to a mojang account. What do I do?
#154 [13:39] * thelounge61 [webchat@198-84-152-191.cpe.teksavvy.com] has joined #minecrafthelp
#155 [13:40] * thelounge61 is now known as naughtfound
#156 [13:41] <naughtfound> Does anyone know why Minecraft 1.11.2 'java edition' in windows 10 sets my screen resolution to 720p then tries to set the game resolution to 1080p resulting in only the lower corner of the game being displayed?
#157 [13:42] * runningman [webchat@23.27.45.7] has joined #minecrafthelp
#158 [13:43] <runningman> cannot connect to server while trying to sign in to Minecraft
#159 [13:52] <runningman> can anyone help with this situation?
#160 [13:52] * Robi [webchat@5e09b22d.bb.sky.com] has joined #minecrafthelp
#161 [13:53] <Robi> i can not drag files from chrome like resource packs into my .minecraft folder
#162 [13:55] <Robi> please can somebody help me?
#163 [13:55] <Robi> i am desperate
#164 [13:56] * Robi [webchat@5e09b22d.bb.sky.com] has quit. (Client Quit)
#165 [13:56] <runningman> I'm still waiting for help with my problem....thanks
#166 [13:59] <naughtfound> yeah, I've been waiting on mine for 20 minutes. Don't see many active people here
#167 [14:00] <naughtfound> for connecting to minecraft server, is that from the minecraft launcher? Is it having difficulty logging in or just starting the game?
#168 [14:01] <naughtfound> For moving files into .minecraft folder, once it's open you should be able to copy/paste similar to any other folder on your computer. It doesn't work if you drag into the minecraft window though
#169 [14:08] <runningman> cannot connect to server while trying to sign in to Minecraft
#170 [14:08] <naughtfound> are you able to sign in on minecraft.net?
#171 [14:15] * thelounge60 [webchat@c-68-46-154-194.hsd1.mi.comcast.net] has joined #minecrafthelp
#172 [14:15] <runningman> tried going into minecraft.net & got message an error prevented your request from being processed please try again
#173 [14:17] * cyphase_ [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has quit. (Ping timeout: 198 seconds)
#174 [14:20] <runningman> h e purchased a account & hasn't been able to get in acct for awhile so would love for someone to help or please let us know where we need to go to get problem solved please. Thanks
#175 [14:26] * runningman [webchat@23.27.45.7] has quit. (Quit: webchat.esper.net)
#176 [14:26] <naughtfound> might want to try using the email you signed up with to log in (or, if you're already using it, try your username). If that doesn't work, try a password reset. Other than that, you'll probably need access to your account to log in. Not sure minecraft lets you play offline :(
#177 [14:27] * Bitki [webchat@173-21-219-68.client.mchsi.com] has joined #minecrafthelp
#178 [14:28] <naughtfound> my issue with fullscreen is yet to be resolved. I will have to continue using Linux. Bye everyone ^.^
#179 [14:28] * naughtfound [webchat@198-84-152-191.cpe.teksavvy.com] has quit. (Quit: webchat.esper.net)
#180 [14:29] <thelounge60> I have been Expired from my Home map, all other rare items from scratch. Since i Have been throwed into other maps and again from grounds that was not my Map's grounds that i know about. and that is 2 maps that not to do with me. And I will lose alot again if you move me back to my home map ground items will keep be getting lost behind any back to
#181 [14:29] <thelounge60> the right map will have too need to pick me up with all items, and out of Village because it was not my villagers.
#182 [14:31] * Bitki [webchat@173-21-219-68.client.mchsi.com] has quit. (Client Quit)
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#184 [14:33] * GodCraftPVP [webchat@108-254-180-15.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#185 [14:34] <GodCraftPVP> Can I install a 1.5.2 minecraft launcher?
#186 [14:34] <runningman> trying to get into minecraft java acct & keep getting cannot connect to server
#187 [14:57] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#188 [15:41] * thelounge60 [webchat@c-68-46-154-194.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#189 [15:44] * kenny [webchat@S01066038e0b92af8.vc.shawcable.net] has joined #minecrafthelp
#190 [15:44] <kenny> hi
#191 [15:45] <kenny> I am not able to reset my password
#192 [15:45] <kenny> and I am not able to login my account
#193 [15:45] <mattym> kenny, What happens when you try?
#194 [15:45] <kenny> when I do reset, there are no emails sent to my linked email acccount
#195 [15:45] <mattym> kenny, Did you check any spam/junk folders in that email?
#196 [15:45] <kenny> yes
#197 [15:46] <mattym> ??> kenny account/send-email
#198 [15:46] <Absol> kenny: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#199 [15:46] <Absol> kenny: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#200 [15:46] <kenny> ok
#201 [15:46] <kenny> is this the only way?
#202 [15:47] <mattym> kenny, Yes
#203 [15:47] <kenny> um
#204 [15:47] * ifisyorga [webchat@191-115-129-143.baf.movistar.cl] has joined #minecrafthelp
#205 [15:48] <ifisyorga> hi can someone help me?
#206 [15:49] <ifisyorga> i cant start minecraft
#207 [15:49] <mattym> ifisyorga, What happens when you try?
#208 [15:50] <ifisyorga> something about runtime java, but I do not speak english and I'm very confused
#209 [15:50] <mattym> ifisyorga, Make sure the Java Executable setting on any launcher profiles you have set up in the Launch Options menu is set to off.
#210 [15:51] <ifisyorga> ok I'm gonna try
#211 [15:52] <ifisyorga> it's downloading something
#212 [15:54] <ifisyorga> I do not know what I did but now it's working thank you so much and sorry for bothering
#213 [15:54] * ManKind [webchat@47-223-119-108.gldwcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#214 [15:55] <ManKind> My Minecraft crashes instantly when I start
#215 [15:55] <ManKind> Any idea why?
#216 [15:55] <ManKind> I tried routing to the direct .kar
#217 [15:55] <ManKind> .jar*
#218 [15:55] <ManKind> Javaw
#219 [15:55] <ManKind> and java
#220 [15:55] <ManKind> And then I tried doing to through the Java folder
#221 [15:55] <ManKind> I boot up then it crashes on the main menu
#222 [15:55] <ManKind> Once I focus on the window
#223 [15:55] <mattym> ??> ManKind launcher/log
#224 [15:56] <Absol> ManKind: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#225 [15:56] <ManKind> https://paste.ubuntu.com/p/bYXbPzZ3Mp/
#226 [15:59] <mattym> ??> ManKind tools/hjt
#227 [15:59] <Absol> ManKind: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#228 [15:59] <Absol> ManKind: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#229 [16:01] <ManKind> Where do I do the system scan?
#230 [16:02] <mattym> ManKind, Read all the instructions.
#231 [16:02] <ManKind> My bad I misunderstood what you meant.
#232 [16:05] <ManKind> https://paste.ubuntu.com/p/WnKmwm9swb/
#233 [16:06] <mattym> ??> ManKind av/adwcleaner
#234 [16:06] <Absol> ManKind: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#235 [16:06] <Absol> ManKind: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#236 [16:06] <mattym> ManKind, After you have done those instructions and restarted, reinstall the game and see if it works
#237 [16:06] <ManKind> Okay, thank you for the help.
#238 [16:11] * Kilaion [webchat@cpe-186-22-133-236.telecentro-reversos.com.ar] has joined #minecrafthelp
#239 [16:13] <Kilaion> AL tratar de iniciar me salta un error que pone Pixel Format not Accelerated, tengo el link de ubuntu, que tengo que hacer? https://paste.ubuntu.com/p/WxbTCV6sCt/
#240 [16:14] <mattym> Kilaion, One moment
#241 [16:15] <battlecraft2> I've lost the transaction ID and mail. I want to migrate to a mojang account. What do I do?
#242 [16:15] <mattym> Kilaion, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26836/Intel-Graphics-Driver-for-Windows-15-45-?product=98910
#243 [16:16] <mattym> ??> battlecraft2 account/send-email
#244 [16:16] <Absol> battlecraft2: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#245 [16:16] <Absol> battlecraft2: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#249 [16:26] <ManKind> So after I restarted my PC and launched Minecraft it worked for about 20s and then crashed and now crashes instantly again.
#250 [16:27] <ManKind> I get to the main menu then it insta freezes.
#251 [16:27] * Jackers25 [webchat@50-39-125-11.bvtn.or.frontiernet.net] has joined #minecrafthelp
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#253 [16:29] <ManKind> Absoldo you want me to send a gif of what happens?
#254 [16:30] <ManKind> Absol*
#255 [16:35] * Webchat_52055 [webchat@61.red-83-43-116.dynamicip.rima-tde.net] has joined #minecrafthelp
#256 [16:35] <Webchat_52055> Hi
#257 [16:36] <Webchat_52055> My minecraft is not downloading
#258 [16:36] <Webchat_52055> it stops
#259 [16:36] <Webchat_52055> and says
#260 [16:36] <Webchat_52055> ERROR :(
#261 [16:43] <ManKind> I fixed my error I needed to use the JAVA instead of the JAVAW
#262 [16:43] <ManKind> Huh
#263 [16:55] * Ree [webchat@c-73-11-139-48.hsd1.wa.comcast.net] has joined #minecrafthelp
#264 [16:56] <Ree> I wanted to know if I get the xbox version of minecraft if I had already bought a PC version? I know some microsoft games allow access on both platforms from a single purchase, is this one of those games or do I have to buy minecraft again but on the xbox?
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#268 [17:05] * K_Real [webchat@d75-159-243-25.abhsia.telus.net] has joined #minecrafthelp
#269 [17:07] <K_Real> how to fi java runtime
#270 [17:07] <K_Real> The instructions are too confusing
#271 [17:28] * randomnickname [webchat@99-102-95-28.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#272 [17:29] <randomnickname> i can't download 1.13
#273 [17:29] <randomnickname> help pls
#274 [17:30] <randomnickname> i have a friend who is doing a smp on the pre release
#275 [17:30] <randomnickname> and I'm left out
#276 [17:30] * randomnickname is now known as ineedhelp
#277 [17:30] <ineedhelp> hello
#278 [17:32] * sheneedshelp [webchat@3-0-0-205-66.cpe.cableone.net] has joined #minecrafthelp
#279 [17:33] <ineedhelp> sheneedshelp
#280 [17:34] <ineedhelp> Absol
#281 [17:34] <ineedhelp> Andrio
#282 [17:37] <sheneedshelp> ineedhelp has a mac
#283 [17:38] <ineedhelp> "Failed to download file. icon_16x16.png"
#284 [17:39] <sheneedshelp> Reinstalling minecraft didn't work, trying to download 1.13p5 gives that error ^
#285 [17:40] <ineedhelp> @everyone
#286 [17:40] <ineedhelp> please
#287 [17:41] * ineedhelp is now known as imdesperate
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#290 [18:01] * WillDaWiz1 [webchat@119.80.168.114] has joined #minecrafthelp
#291 [18:09] <WillDaWiz1> I can't get into Minecraft because the when I click play in the launcher it said:ERROR:( Failed to download the file. hit3.ogg Maybe someone can look at this:
#292 [18:11] * e_l1997 [~quassel@2.70.212.123.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#293 [18:12] <WillDaWiz1> never mind. i don't have the code.
#294 [18:14] <WillDaWiz1> So wat shud I do?
#295 [18:14] <WillDaWiz1> So what should I do?
#296 [18:15] * ryanjim [webchat@75-168-34-218.mpls.qwest.net] has joined #minecrafthelp
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#298 [18:17] * Psychodad55 [webchat@wsip-70-182-28-101.fv.ks.cox.net] has joined #minecrafthelp
#299 [18:18] <Psychodad55> minecraft crashes during launch
#300 [18:19] <Psychodad55> I have exhausted the Jira/Mojang board and was referred here
#301 [18:19] <WillDaWiz1> I have deleted and reinstalled Minecraft, restarted it, but nothing worked
#302 [18:19] <Psychodad55> same here
#303 [18:19] <WillDaWiz1> so now what?
#304 [18:19] * JPPVIANA [webchat@a85-138-216-174.cpe.netcabo.pt] has joined #minecrafthelp
#305 [18:19] <JPPVIANA> hey
#306 [18:19] <JPPVIANA> i need help
#307 [18:19] <WillDaWiz1> sup.
#308 [18:20] <WillDaWiz1> see my message up top
#309 [18:20] <WillDaWiz1> I need help.
#310 [18:20] <Psychodad55> me too
#311 [18:20] <JPPVIANA> my game crashes
#312 [18:20] <Psychodad55> mine too
#313 [18:20] <JPPVIANA> what your graphics card ?
#314 [18:21] <WillDaWiz1> you mean the code?
#315 [18:21] <WillDaWiz1> hello?
#316 [18:21] <JPPVIANA> hey darling
#317 [18:21] <Psychodad55> yes dear
#318 [18:22] * JPPVIANA [webchat@a85-138-216-174.cpe.netcabo.pt] has quit. (Client Quit)
#319 [18:22] <WillDaWiz1> maybe we should come up with ideas
#320 [18:22] <Psychodad55> I have uninstalled minecraft and Java
#321 [18:22] <WillDaWiz1> it didn't work for me
#322 [18:23] <Psychodad55> reinstalled MC hoping the older java version would be installed
#323 [18:23] <Psychodad55> still crashes
#324 [18:23] <WillDaWiz1> I found a website on the top and it said it was caused a bug
#325 [18:23] <Psychodad55> on top of what?
#326 [18:24] <WillDaWiz1> the top of the chat
#327 [18:24] <WillDaWiz1> go up a bit
#328 [18:25] <Psychodad55> that's crashing during download...
#329 [18:25] <Psychodad55> ..mine crashes when I try and start the game
#330 [18:25] <WillDaWiz1> It said the crash was caused by a bug called: "ByteFence"
#331 [18:25] <WillDaWiz1> its the if ur getting failed download reports... thing
#332 [18:26] <WillDaWiz1> or message
#333 [18:26] * mcas0618 [webchat@99-20-60-233.lightspeed.brhmmi.sbcglobal.net] has joined #minecrafthelp
#334 [18:26] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#335 [18:27] <mcas0618> i am having trouble with the locate java runtime can someone help me
#336 [18:28] <mcas0618> step by step
#337 [18:28] <WillDaWiz1> have u heard of the byte fence?
#338 [18:28] <mcas0618> i have tried to fix it it would not work please help
#339 [18:28] <mcas0618> no
#340 [18:29] <WillDaWiz1> is it failed todownlaod..?
#341 [18:29] <WillDaWiz1> to download
#342 [18:29] <mcas0618> yes everytime minecraft loads to the splash screen it crashes and i need help
#343 [18:30] <WillDaWiz1> then I have dat problem too
#344 [18:30] <mcas0618> it says unable to locate java runtime
#345 [18:30] <WillDaWiz1> oh.
#346 [18:30] <WillDaWiz1> maybe uninstall minecraft.
#347 [18:31] <mcas0618> and i have tried to fix it i went on there trouble shooting page but nothing helped me
#348 [18:31] <mcas0618> how do i uninstall it
#349 [18:31] <WillDaWiz1> and download it again
#350 [18:32] <mcas0618> that did not work
#351 [18:32] <WillDaWiz1> ok..
#352 [18:32] <mcas0618> i have tried to fix it for hours
#353 [18:32] * WillDaWiz1 [webchat@119.80.168.114] has quit. (Quit: webchat.esper.net)
#354 [18:33] <mcas0618> can someone like a mod help me
#355 [18:33] <mcas0618> i need help bad
#356 [18:33] <mcas0618> help me
#357 [19:21] * gavin0 [webchat@pool-96-247-185-242.altnpa.east.verizon.net] has joined #minecrafthelp
#358 [19:22] <gavin0> i need help with my minecraft java runtime file
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#362 [19:38] * thelounge61 [webchat@178.39.148.190.static.intelnet.net.gt] has joined #minecrafthelp
#363 [19:38] <thelounge61> Hello ?
#364 [19:40] * Defektro [defektro@91.232.154.72] has quit. (*.net *.split)
#365 [19:40] <thelounge61> Im having trouble to log in my account for minecraft. I made this account about 3 years ago. I cant find a way to log in to my account
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#372 [20:04] * Michaelq [webchat@99.75.150.254] has joined #minecrafthelp
#373 [20:05] <Michaelq> hey
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#375 [20:24] * Webchat_95699 [webchat@97-126-2-16.tukw.qwest.net] has joined #minecrafthelp
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#377 [20:47] * Webchat_17324 [webchat@d66-222-174-173.abhsia.telus.net] has joined #minecrafthelp
#378 [20:47] <Webchat_17324> Help
#379 [20:47] <Webchat_17324> Hello?
#380 [20:48] <Webchat_17324> I need MINECRAFT help can a SHISHTAR COME THROUGH
#381 [20:53] * danish [webchat@108-231-37-145.lightspeed.knvltn.sbcglobal.net] has joined #minecrafthelp
#382 [20:55] <danish> so im unable to access the debug menu currently in pre-release 5 1.13. none of the function keys are working. in 1.12 they work fine if i hold fn, but they do not in the prerelease. is this a known issue?
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#388 [22:41] <loki> an error is popping up when I download the 1.13 pre5.
#389 [22:42] <loki> how can I get rid of the error?
#390 [22:43] <thgilfodrol> loki: what's the error that comes up when you try?
#391 [22:45] <loki> it says unable to locate java runtime
#392 [22:46] <thgilfodrol> loki: in your launcher, click on Launch Options, and click on the profile that you're trying to launch
#393 [22:46] <thgilfodrol> loki: let me know once you're there
#394 [22:46] <loki> im there
#395 [22:46] <thgilfodrol> loki: look for the Java Executable setting- is it toggled on?
#396 [22:47] <loki> yes
#397 [22:47] * Boolian [webchat@47.149.20.196] has joined #minecrafthelp
#398 [22:47] * JalokoRubik [webchat@dsl-187-154-235-16-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#399 [22:47] <thgilfodrol> loki: set it to off, save the profile, and close any other game instances
#400 [22:47] <thgilfodrol> loki: then launch the game again
#401 [22:48] <JalokoRubik> hi, i need help, how i can change my nickname?
#402 [22:48] <loki> its working now, thank you!!
#403 [22:48] <thgilfodrol> loki: no problem, have fun
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#407 [23:23] * thelounge98 [webchat@c-24-18-65-125.hsd1.wa.comcast.net] has joined #minecrafthelp
#408 [23:24] <thelounge98> Hello
#409 [23:25] <thelounge98> I migrated my account and now I don't own minecraft anymore. I must have bought it nearly 10 years ago.
#410 [23:25] <thelounge98> Its been awhile since I have played.