#1 [00:02] <SaucySells> alright one sec
#2 [00:04] <SaucySells> https://paste.ubuntu.com/p/PNCfvGGfGt/
#3 [00:04] <SaucySells> here you go
#4 [00:14] * Ace [webchat@mobile-107-77-206-12.mobile.att.net] has joined #minecrafthelp
#5 [00:14] * Ace is now known as Guest90971
#6 [00:16] <Guest90971> hello, i'm having a problem with my java, its saying something about how it cant locate my java run-time, this started when 1.13 pre 5 come out and has continued to have the same problem. although the game still work in 1.13 pre 4 and older versions
#7 [00:18] <thgilfodrol> Guest90971: open your launcher as usual, and click on Launch Options- from there, click on the profile you're trying to launch, disable the Java Executable setting, save the profile, and launch your game again
#8 [00:21] <Guest90971> thank you so much for the help
#9 [00:21] <thgilfodrol> Guest90971: no problem, have fun
#10 [00:23] <thgilfodrol> SaucySells: sorry for the wait. that's an unusual issue, when'd you start seeing it? has the game ever worked before?
#11 [00:25] <SaucySells> well i had to reinstall windows on my pc recently
#12 [00:25] <SaucySells> this is my first time trying to run minecraft since then
#13 [00:25] <SaucySells> before the reinstall of windows i never came across this issue
#14 [00:25] <thgilfodrol> SaucySells: do you have issues with other games?
#15 [00:27] <SaucySells> nope
#16 [00:28] <thgilfodrol> SaucySells: can you try downgrading your graphics driver to the previous one, http://www.nvidia.com/drivers/results/134855 ?
#17 [00:29] <thgilfodrol> SaucySells: you should be able to do it from the installer (clean install), but you may have to manually uninstall your current one
#18 [00:29] <SaucySells> ill try that
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#21 [00:36] <thgilfodrol> SaucySells: any luck?
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#24 [00:43] <SaucySells> downgrading my driver worked
#25 [00:43] <SaucySells> just wanted to say thanks a bunch to everyone who helped
#26 [00:43] <SaucySells> :D
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#28 [00:45] * thelounge84 [webchat@n219078169052.netvigator.com] has joined #minecrafthelp
#29 [00:46] <thelounge84> hello i want to ask that my minecraft console told me it cannot find the java thing what can i do
#30 [00:46] * Alex0 [webchat@dsl-189-179-134-212-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#31 [00:47] <Alex0> Hello?
#32 [00:47] <Alex0> Well
#33 [00:47] <Alex0> The thing is that on the insiders
#34 [00:47] <thelounge84> it said unable to locate the java runtime
#35 [00:48] <Alex0> you can join for the xbox one Minecraft beta
#36 [00:48] <Alex0> And it doesnt let me join anything
#37 [00:48] <Alex0> Any Friends Game
#38 [00:48] <Alex0> Server is not updated
#39 [00:49] <Alex0> So can you help me
#40 [00:49] <Andrio> Alex0, are they also using a beta version?
#41 [00:49] <Andrio> thelounge84, try reinstalling the launcher.
#42 [00:50] <thelounge84> I've tried already
#43 [00:50] <thelounge84> try once more?
#44 [00:50] <Alex0> Yes
#45 [00:51] <Alex0> We already installed and uninstalled the
#46 [00:51] <Alex0> launcher a couple of times
#47 [00:51] <mattym> Alex0, Are you trying to use the beta or normal version.
#48 [00:52] <Alex0> the beta
#49 [00:52] <Alex0> 1.6.0.6
#50 [00:52] <mattym> Alex0, You need to uninstall, and wait a little while after enrolling in the beta before reinstalling the game.
#51 [00:53] <mattym> Alex0, If you are on the console, you may also need to restart it before trying to install again.
#52 [00:53] <Alex0> ok
#53 [00:53] <Alex0> i ll Try that
#54 [00:53] <Andrio> thelounge84, go to the Launch Options page in the launcher and select the profile you're using; is the Java Executable switch on?
#55 [00:55] * Throw [webchat@c-73-11-104-135.hsd1.or.comcast.net] has joined #minecrafthelp
#56 [00:57] <thelounge84> um i'll check later thanks
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#59 [01:12] * Webchat_01016 [webchat@ip24-251-107-39.ph.ph.cox.net] has joined #minecrafthelp
#60 [01:12] <Webchat_01016> icant get any emails from mojang
#61 [01:19] <Alex0> Ok i still get the error of
#62 [01:19] <Alex0> Server is not updated
#63 [01:19] <Alex0> Is it because i have an xbox one x instead of an xbox one
#64 [01:20] <Alex0> i NEed help
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#67 [01:27] * Alexito [webchat@dsl-189-179-134-212-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#68 [01:27] <Alexito> Server is not updated
#69 [01:27] <Alexito> I cant join my friends Game
#70 [02:50] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#71 [03:06] * Pierce [webchat@ip68-4-49-79.pv.oc.cox.net] has joined #minecrafthelp
#72 [03:06] <Pierce> Hello so i was wondering why my minecraft doesnt load it just stays on the loading screen mojang and then says not responding
#73 [04:04] * Webchat_74281 [webchat@204-83-88-158.prna.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#74 [04:06] <Webchat_74281> I cannot get back into my minecraft account, and also when i try to reset my password with the right email and doesn't get sent to my email
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#84 [06:05] <MinecraftKumpel> https://paste.ubuntu.com/p/RYgP2dZTyT/plain/
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#87 [06:43] * Danilul [webchat@212.127.37.188.rev.vodafone.pt] has joined #minecrafthelp
#88 [06:43] <Danilul> Hi!
#89 [06:43] <Danilul> My minecraft is crashing everytime i open it
#90 [06:43] <Danilul> Can someone help me?
#91 [06:44] * Danilul [webchat@212.127.37.188.rev.vodafone.pt] has quit. (Client Quit)
#92 [06:54] * PandaTM [webchat@178.120.67.130] has joined #minecrafthelp
#93 [06:54] <PandaTM> how i can repair that?
#94 [06:54] <PandaTM> https://paste.ubuntu.com/p/T4TDG32TPR/
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#97 [06:58] <fuzzy_boi> I can't load anything but V1.0
#98 [07:00] <fuzzy_boi> I can't load V1.8.1 nor V12.2
#99 [07:03] <fuzzy_boi> same with V1.13
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#102 [07:18] * tr3v1s [webchat@host22-252-dynamic.4-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#103 [07:21] <thelounge3> I was able to play Minecraft of edition in Windows 7 and when I upgraded to Windows 10, every time I try to click play, it crashes and that happens every time and I even tried th e alternative la launchers and changing the compatibility of the launcher and it still crashes when I try to play the game
#104 [07:25] <tr3v1s> Percorso: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#105 [07:25] <tr3v1s> Esiste:false : perchè?
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#107 [07:36] * Hampus [webchat@m176-68-26-173.cust.tele2.se] has joined #minecrafthelp
#108 [07:38] <Hampus> Hello i get a issue on the launcher when im going to start the game it says "Could not find java runtime"
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#114 [08:36] <Jack_M3son> I cant play minecraft because whenever I press play on the launcher and "MOJANG" appears, the game stops and I see "Minecraft is not responding". I close it and the launcher says:"Java TM Platform Binary SE stopped working". I already re-downloaded and installed the game, I updated the GPU drivers but nothing changes, what do I do?
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#118 [09:12] * C3REALCAT [webchat@ool-182c2117.dyn.optonline.net] has joined #minecrafthelp
#119 [09:14] <C3REALCAT> I can't find the game directory. can I get more specific instructions on where that might be?
#120 [09:16] * C3REALCAT [webchat@ool-182c2117.dyn.optonline.net] has quit. (Client Quit)
#121 [09:53] * Mnemox_ [webchat@bag30-2-78-239-243-245.fbx.proxad.net] has joined #minecrafthelp
#122 [09:53] <Mnemox_> How do I use this ?
#123 [09:53] * Mnemox_ [webchat@bag30-2-78-239-243-245.fbx.proxad.net] has quit. (Client Quit)
#124 [09:54] * Webchat_57206 [webchat@bag30-2-78-239-243-245.fbx.proxad.net] has joined #minecrafthelp
#125 [09:57] <Webchat_57206> got a probleme while launching minecraft, the game is freeze in the main menu. I cant click anywhere. The bug tracking mooved me to here. I already tried to delete all my minecraft files, then reinstalling it. It worked but after returning on my computer, the bug reappeared
#126 [09:58] * Webchat_57206 is now known as Mnemox_
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#128 [10:02] * Mnemox_ [webchat@bag30-2-78-239-243-245.fbx.proxad.net] has joined #minecrafthelp
#129 [10:10] <Mnemox_> I got a probleme while launching minecraft. The game freeze in the main menu. I can't click anywhere and I'm obliged to close it with the task host. I already tried to delete all my files and downloading it again. It worked but after returning my computer on, the bug reappeared. The bug tracking service mooved me here. Can someone help me please ?
#130 [10:12] * M9 [webchat@host103-50-dynamic.236-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#131 [10:14] <M9> The application crash every time i try to open it, how i can solve it?
#132 [10:14] <Mnemox_> you too it crash in the main menu ?
#133 [10:15] <M9> It doesn't even show the menu, it shows the "Minecraft" logo and then it crash
#134 [10:16] <M9> It's the original version, i didn't hack it or something. I paid for the game
#135 [10:16] <Mnemox_> Me it shows the Minecraft menu, then it freeze and Im obliged to close it with the task host
#136 [10:17] <M9> It started to do it after the last update, right?
#137 [10:17] <Mnemox_> yeah
#138 [10:17] <M9> Same to me
#139 [10:18] <Mnemox_> just after a win10 update too
#140 [10:18] <M9> There's a way to fix it or i just have to wait the next update?
#141 [10:18] <Mnemox_> dunno
#142 [10:19] <Mnemox_> I'll wait
#143 [10:19] <M9> Yeah, but i hope they fix that soon
#144 [10:19] <Mnemox_> yeah same
#145 [10:20] <M9> I paid for that game....i want to be able to play with it
#146 [10:20] <Mnemox_> It is very weird, cuz it launched normaly when redowloaded my minecraft files, then it buggued again after returning my computer on
#147 [10:21] <Mnemox_> Try to launch an other version, for me its just 1.12
#148 [10:23] <M9> Do you think it will work even with the poket edition?
#149 [10:23] <Mnemox_> dunno
#150 [10:23] <Mnemox_> try
#151 [10:24] <M9> But this chat wasn't supposed to give help?
#152 [10:24] <Mnemox_> I'm not a moderator x)
#153 [10:24] <Mnemox_> I need help too
#154 [10:24] <M9> Sorry but, i noticed that ;)
#155 [10:25] <M9> What we're supposed to do here without anyone who can help us?
#156 [10:25] <Mnemox_> just wait for someone to answer
#157 [10:25] <M9> Guess i'll wait
#158 [10:26] * Cthulhumon [webchat@cpe-101-165-140-47.wnui-cr-101.cha.qld.bigpond.net.au] has joined #minecrafthelp
#159 [10:26] <Mnemox_> yeah, be patient
#160 [10:28] <Mnemox_> Ill try to be back in a few hours
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#163 [10:39] <Mnemox_> is there something new ?
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#165 [10:41] * Cxstor3 [webchat@modemcable244.16-20-96.mc.videotron.ca] has joined #minecrafthelp
#166 [10:42] <Cxstor3> dude
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#168 [10:52] * Creeperking111 [webchat@ip72-200-204-224.ok.ok.cox.net] has joined #minecrafthelp
#169 [10:55] <Creeperking111> Hi. I recently re downloaded minecraft on my computer, and it's been having some problems. The first time I try to start it up, it just crashes. The second time it works just fine, but when I try to load a world it gets stuck on the loading screen and doesn't do anything. I can't exit it either so I have to restart my computer. I'm not sure if this
#170 [10:55] <Creeperking111> is the game or just my computer, but I don't know what to do. Please help!
#171 [10:59] * Kyle [webchat@15.203.226.21] has joined #minecrafthelp
#172 [10:59] <Kyle> launcher is hanging on .ogg files
#173 [11:00] <Kyle> i have the older launcheer, the new one errors out on .ogg files
#174 [11:15] * M6 [webchat@host103-50-dynamic.236-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#175 [11:15] <M6> Is there someone who can help me?
#176 [11:16] <M6> Mi minecraft keep crashing every time i i try to start the game, how i can fix it?
#177 [11:17] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#178 [11:17] <M6> It started crashing after the last update
#179 [11:22] * captdrack [webchat@107-194-175-97.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
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#181 [11:33] <captdrack> hello
#182 [11:34] <captdrack> when i go into my minecraft i press play and it goes to the minecarft loading screen and it goes white please help
#183 [11:42] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#184 [11:45] * Blank [~User@c-73-188-70-72.hsd1.pa.comcast.net] has joined #minecrafthelp
#185 [11:46] <Blank> Hi
#186 [11:49] <Blank> Client: HexChat 2.14.0 • OS: Microsoft Windows 10 Pro (x64) • CPU: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (3.40GHz) • Memory: 15.9 GiB Total (10.2 GiB Free) • Storage: 121.4 GiB / 3.7 TiB (3.6 TiB Free) • VGA: Intel(R) HD Graphics • Uptime: 3h 58m 11s
#187 [11:49] <Blank> Client: HexChat 2.14.0 • OS: Microsoft Windows 10 Pro (x64) • CPU: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (3.40GHz) • Memory: 15.9 GiB Total (10.2 GiB Free) • Storage: 121.4 GiB / 3.7 TiB (3.6 TiB Free) • VGA: Intel(R) HD Graphics • Uptime: 3h 58m 11s
#188 [11:49] * Blank [~User@c-73-188-70-72.hsd1.pa.comcast.net] has left #minecrafthelp
#189 [12:17] * AGoofyNickname [webchat@c-75-70-2-253.hsd1.co.comcast.net] has joined #minecrafthelp
#190 [12:19] <AGoofyNickname> Hi there, I can't seem to update to the latest version of Minecraft. I'm still stuck on 1.12.2. I've already redownloaded the Minecraft launcher and am still stuck on 1.12.2. Anyway to fix this? Thanks.
#191 [12:19] <Lord_Ralex> 1.12.2 is the latest
#192 [12:20] <AGoofyNickname> I thought Aquatic released though.
#193 [12:20] <Lord_Ralex> Not for the Java Edition.
#194 [12:20] <AGoofyNickname> Really?
#195 [12:20] <AGoofyNickname> Wow.
#196 [12:20] <Lord_Ralex> "Minecraft: Update Aquatic is out today for Windows 10, Xbox One, VR, mobile devices and Nintendo Switch!"
#197 [12:20] <AGoofyNickname> Thanks, i've been searching for why it didn't work.
#198 [12:20] <Lord_Ralex> "We're now on pre-release 7 and we expect there to be a couple of more pre-releases before the full release. That said, unless any major show stopper pops up after the upcoming pre-releases, we aim to release Update Aquatic for Minecraft: Java Edition on Wednesday, July 18th."
#199 [12:20] <AGoofyNickname> Will it be out soon?
#200 [12:20] <Lord_Ralex> https://minecraft.net/en-us/article/minecraft-113-pre-release
#201 [12:21] <AGoofyNickname> Oh wow, on my birthday too!
#202 [12:21] <AGoofyNickname> Thanks. Have a great day.
#203 [12:28] * SenterStrike [webchat@sctv-cgn-95-109.mounet.com.95.145.216.in-addr.arpa] has joined #minecrafthelp
#204 [12:28] <SenterStrike> When I try to load Hyperium I get this error: ttempting to move successful download to C:/Users\jmeeb4780\AppData\Roaming\.minecraft\libraries\cc/hyperium/Hyperium/0.17/Hyperium-0.17.jar Access is denied
#205 [12:29] <Lord_Ralex> We do not help with modded content
#206 [12:30] <SenterStrike> What am I supposed to do then?
#207 [12:30] * SenterStrike [webchat@sctv-cgn-95-109.mounet.com.95.145.216.in-addr.arpa] has quit. (Client Quit)
#208 [12:33] * Ursy [webchat@92.251.138.102.threembb.ie] has joined #minecrafthelp
#209 [12:36] <Ursy> Hello. I'm having some problems with my Minecraft. it crashes after I load it up. I have a friend with the same problem and she hasent been able to play minecraft in months. it just crashes at launch and says 'Java(TM) Platform SE binary is not responding'.
#210 [12:38] <Ursy> is thre any way to fix it or should i just wait for the 1.13 update?
#211 [12:51] * problem [webchat@89.46.242.66] has joined #minecrafthelp
#212 [12:52] <Ursy> hello?
#213 [12:52] <Ursy> im sorry i dont know how this process works
#214 [12:53] <problem> i have a problem: when i try to open the game, it gives me the error "Pixel Format Not Accelerated".
#215 [12:54] <problem> I tried to update my video card drivers, but the intel drivers say i don't have any update available.
#216 [12:54] <problem> DXDIAG: https://paste.ubuntu.com/p/xVfNFjdpck/
#217 [12:54] <problem> Can someone help me?
#218 [12:54] <problem> Also i have windows 10
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#220 [13:00] * problem [webchat@89.46.242.66] has quit. (Quit: webchat.esper.net)
#221 [13:04] <Ursy> hello?
#222 [13:04] <Ursy> please can someone help me
#223 [13:11] * RazzberryJuice [webchat@142.68.255.20] has joined #minecrafthelp
#224 [13:11] <RazzberryJuice> hi
#225 [13:12] <RazzberryJuice> I'm unable to sign into my MC account, waited like 6 hours, tried again, changed my password, still unable to log in. What can I do?
#226 [13:13] <RazzberryJuice> yup ok bye
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#230 [13:27] <cecil> hi, im having a problem seeing how I just got Minecraft and every time I try to launch it the game tries before just crashing immediately and I cant do anything
#231 [13:28] <mattym> ??> cecil launcher/log
#232 [13:28] <Absol> cecil: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#233 [13:31] * bildramer [~bildramer@p2003004D8D2A8E00AC9BCCA14258DFA9.dip0.t-ipconnect.de] has joined #minecrafthelp
#234 [13:32] <cecil> https://paste.ubuntu.com/p/5FfWvmbTqh/ that's all that came up
#235 [13:32] <mattym> ??> cecil tools/hjt
#236 [13:32] <Absol> cecil: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#237 [13:32] <Absol> cecil: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#238 [13:33] <cecil> how do I run it as an administrator? sorry
#239 [13:34] <mattym> cecil, It should be an option if you right click it.
#240 [13:39] <cecil> alright I did that I don't know how to do the whole system scan thing nothings poping up to do it
#241 [13:39] <mattym> cecil, Did you read all the instructions and download the program you were told to.
#242 [13:42] <cecil> i double checked and yeah i did
#243 [13:42] <mattym> cecil, If you follow all the instructions in order, you should see the options as listed.
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#259 [14:04] <Monteg> Hello, where can I get all management commands for server 1.13 with a detailed explanation?. Thank you.
#260 [14:28] <Creeperking111> Hi, my minecraft is crashing the first time I launch it and when I try to start the world it gets stuck on the loading screen. Please help!
#261 [14:28] <mattym> ??> Creeperking111 launcher/log-txt
#262 [14:28] <Absol> Creeperking111: We need to see your full launcher log, which is created in the game directory.
#263 [14:28] <Absol> Creeperking111: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#264 [14:31] <Creeperking111> https://paste.ubuntu.com/
#265 [14:31] <Creeperking111> Wait i'm confused
#266 [14:31] <Creeperking111> Hang on
#267 [14:31] <mattym> Creeperking111, We need the full link.
#268 [14:31] <Creeperking111> Ok
#269 [14:31] <Creeperking111> Hang on
#270 [14:32] <Creeperking111> https://paste.ubuntu.com/p/6jn5DjFhhf/
#271 [14:32] <Creeperking111> There we go
#272 [14:32] <mattym> Creeperking111, Ok one moment.
#273 [14:33] <mattym> ??> Creeperking111 win/reinst
#274 [14:33] <Absol> Creeperking111: You may need to reinstall the locally installed files that Minecraft puts into place.
#275 [14:33] <Absol> Creeperking111: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#276 [14:34] <Creeperking111> Alright, thx
#277 [14:35] * Creeperking111 [webchat@ip72-200-204-224.ok.ok.cox.net] has quit. (Quit: webchat.esper.net)
#278 [14:37] * MinecrafterIDK [webchat@67-197-117-222.fm1.cm.dyn.comporium.net] has joined #minecrafthelp
#279 [14:37] <MinecrafterIDK> Help! I have thisand its pixel format not accelerated https://paste.ubuntu.com/p/qr9z4Bnkvp/
#280 [14:37] * Webchat_80593 [webchat@c-69-249-242-70.hsd1.pa.comcast.net] has joined #minecrafthelp
#281 [14:37] <mattym> MinecrafterIDK, One moment.
#282 [14:37] <MinecrafterIDK> thanks
#283 [14:38] * Creeperking111 [webchat@ip72-200-204-224.ok.ok.cox.net] has joined #minecrafthelp
#284 [14:38] <mattym> MinecrafterIDK, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#285 [14:38] <MinecrafterIDK> hmm
#286 [14:38] <MinecrafterIDK> any other way?
#287 [14:38] <mattym> MinecrafterIDK, If there were, it would have been listed.
#288 [14:39] <MinecrafterIDK> ok thanks
#289 [14:39] <Webchat_80593> I bought java edition that I thought would work on iPad because it stated it was for iOS. The launcher only appears on screen but nothing happens to launch
#290 [14:39] * MinecrafterIDK [webchat@67-197-117-222.fm1.cm.dyn.comporium.net] has quit. (Client Quit)
#291 [14:40] <mattym> Webchat_80593, The only version that works on iOS is the one sold on the App Store.
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#296 [14:51] <Sanchod> Hello, guys! I need help! How to set up a network game in Minecraft, and which service to use?
#297 [14:51] <mattym> Sanchod, What do you mean exactly?
#298 [14:54] <Sanchod> My MAK doesn't find the server.
#299 [14:56] * adriana01 [webchat@m37-3-221-89.cust.tele2.se] has joined #minecrafthelp
#300 [15:00] * adriana01 [webchat@m37-3-221-89.cust.tele2.se] has quit. (Client Quit)
#301 [15:02] * Creeperking111 [webchat@ip72-200-204-224.ok.ok.cox.net] has joined #minecrafthelp
#302 [15:03] <Creeperking111> Hi. I have attempted the steps I was given, and minecraft still has the same issue. I need more assistance.
#303 [15:04] <mattym> ??> Creeperking111 tools/hjt
#304 [15:04] <Absol> Creeperking111: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#305 [15:04] <Absol> Creeperking111: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#306 [15:05] <Creeperking111> https://paste.ubuntu.com/p/8PVgs2mY8p/
#307 [15:06] * fatalvortex [webchat@199-66-65-100.iplwin75.metronetinc.net] has joined #minecrafthelp
#308 [15:06] <fatalvortex> I dont now how to get off the demo mincraft
#309 [15:06] <mattym> Creeperking111, Ok, two things you need to do. First uninstall Bytefence from your computer. After that is done do the following instructions from Absol
#310 [15:06] <mattym> ??> Creeperking111 av/adwcleaner
#311 [15:06] <Absol> Creeperking111: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#312 [15:06] <Absol> Creeperking111: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#313 [15:07] <Creeperking111> ok
#314 [15:07] <mattym> Creeperking111, Once you have restarted try to start the game again
#315 [15:07] <mattym> fatalvortex, You need to log in with an account that owns the game.
#316 [15:07] * Muffinzforce5 [webchat@cpe-24-93-27-217.rochester.res.rr.com] has joined #minecrafthelp
#317 [15:07] <fatalvortex> i do own the game
#318 [15:08] <fatalvortex> mattym, i do own the game itstill wont work.
#319 [15:10] <mattym> fatalvortex, Make sure you are logging in with the correct account, if it only shows the demo you are logging in with a Mojang account that is not linked with ownership of the game.
#320 [15:10] * fatalvortex [webchat@199-66-65-100.iplwin75.metronetinc.net] has quit. (Client Quit)
#321 [15:12] <Muffinzforce5> ok so my old computer was like 10 years old and ran the game just fine, but i got a new top notch comp and the game crashes at launch every single time. if anyone can help thatd be great.
#322 [15:12] <Creeperking111> What is this bytefence
#323 [15:12] * MARY_GIO [webchat@151.38.10.148] has joined #minecrafthelp
#324 [15:12] <mattym> Creeperking111, An adware program installed on your computer
#325 [15:12] <Creeperking111> Okay
#326 [15:13] <MARY_GIO> Hello everyone, I kindly ask for help:
#327 [15:13] <MARY_GIO> I installed Minecraft PC version (from regular license purchased) on Windows 8.1 64-bit PC (x64) Intel Core i-5 1.70GHz 2.4GHz Ram 4GB processor, immediately after starting the game it signals this Java error resulting in stop the program, I have already installed Java ... someone could help me?
#328 [15:13] * fatalvortex [webchat@199-66-65-100.iplwin75.metronetinc.net] has joined #minecrafthelp
#329 [15:13] <mattym> MARY_GIO, What is the exact error you are getting?
#330 [15:14] <fatalvortex> mattym, back i got disconnected
#331 [15:14] <mattym> fatalvortex, Make sure you are logging in with the correct account, if it only shows the demo you are logging in with a Mojang account that is not linked with ownership of the game.
#332 [15:14] <Muffinzforce5> ok so my old computer was like 10 years old and ran the game just fine, but i got a new top notch comp and the game crashes at launch every single time. if anyone can help thatd be great.
#333 [15:14] <Muffinzforce5> why are all my msgs grayed out?
#334 [15:15] <mattym> Muffinzforce5, Thats just the color the chat uses.
#335 [15:15] <Muffinzforce5> ohh i thought my msgs werent sending lol
#336 [15:15] <mattym> Muffinzforce5, Is there a specific message you get when you try to start it.
#337 [15:16] <Muffinzforce5> no it loads in to the menu and stops responding
#338 [15:16] <Muffinzforce5> then closes
#339 [15:16] <MARY_GIO> Hello everyone, I kindly ask for help:
#340 [15:16] <MARY_GIO> I installed Minecraft PC version (from regular license purchased) on Windows 8.1 64-bit PC (x64) Intel Core i-5 1.70GHz 2.4GHz Ram 4GB processor, immediately after starting the game it signals this Java error resulting in stop the program: "JAVA (TM) PLATFORM SE BINARY HAS STOPPED WORKING", I have already installed Java ... someone could help me?
#341 [15:16] <MARY_GIO> Thanks!
#342 [15:16] * darkthony [webchat@AOrleans-654-1-120-155.w86-220.abo.wanadoo.fr] has joined #minecrafthelp
#343 [15:16] <mattym> ?? tools/hjt
#344 [15:16] <Absol> tools/hjt: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#345 [15:16] <Absol> tools/hjt: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#346 [15:17] <mattym> MARY_GIO and Muffinzforce5 Please do the instructions Absol wrote.
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#348 [15:18] * Qgameryt [webchat@254.117-200-80.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#349 [15:19] <fatalvortex> mattym, how would i do that
#350 [15:20] <mattym> fatalvortex, Do what?
#351 [15:20] <Qgameryt> i have a problem with starting up minecraft the game cracht all the time and there is something that is wrong with the pixels
#352 [15:20] <fatalvortex> mattym, get off the demo mode ?
#353 [15:20] <mattym> fatalvortex, Make sure you are logging in with the correct account info.
#354 [15:21] <mattym> ??> Qgameryt win/dxdiag
#355 [15:21] <Absol> Qgameryt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#356 [15:21] <Muffinzforce5> https://paste.ubuntu.com/p/CSG3b8rNfq/ mattym
#357 [15:21] <fatalvortex> mattym, thanks i might be back
#358 [15:21] <mattym> ??> Muffinzforce5 av/adwcleaner
#359 [15:21] <Absol> Muffinzforce5: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#360 [15:21] <Absol> Muffinzforce5: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#361 [15:21] <mattym> Muffinzforce5, After doing the new instructions from Absol and restarting, try to start the game again.
#362 [15:22] * Muffinzforce5 [webchat@cpe-24-93-27-217.rochester.res.rr.com] has quit. (Quit: webchat.esper.net)
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#365 [15:26] * Muffinzforce5 [webchat@cpe-24-93-27-217.rochester.res.rr.com] has joined #minecrafthelp
#366 [15:27] <Muffinzforce5> mattym its still not working
#367 [15:27] <mattym> ??> Muffinzforce5 launcher/log
#368 [15:27] <Absol> Muffinzforce5: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#369 [15:28] * fatalvortex [webchat@199-66-65-100.iplwin75.metronetinc.net] has joined #minecrafthelp
#370 [15:28] <MARY_GIO> Is the version 1.12.2 the correct one to use?
#371 [15:28] <fatalvortex> mattym, i got disconnected
#372 [15:28] <mattym> MARY_GIO, Yes
#373 [15:28] * Creeperking111 [webchat@ip72-200-204-224.ok.ok.cox.net] has joined #minecrafthelp
#374 [15:29] <Creeperking111> Hey i'm back
#375 [15:29] <Creeperking111> Could you give me the link again
#376 [15:29] <mattym> Creeperking111, Which one?
#377 [15:29] <Creeperking111> for the copy thing
#378 [15:29] <Creeperking111> the paste
#379 [15:29] <mattym> Creeperking111, Is it still not working?
#380 [15:29] <Creeperking111> no, i had to restart and stuff
#381 [15:30] <mattym> Creeperking111, Did you remove Bytefence and run Adwcleaner?
#382 [15:30] <Muffinzforce5> https://paste.ubuntu.com/p/2Kmzcpqd4x/ mattym
#383 [15:30] <Creeperking111> Pretty sure
#384 [15:30] <mattym> Creeperking111, Try to start the game again
#385 [15:30] <Creeperking111> ok
#386 [15:31] <mattym> Muffinzforce5, One moment
#387 [15:31] <mattym> ??> Muffinzforce5 win/dxdiag
#388 [15:31] <Absol> Muffinzforce5: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#389 [15:31] <Creeperking111> IT WORKLS
#390 [15:31] <Creeperking111> Thansk so much
#391 [15:32] <MARY_GIO> now I've tried to relaunch the game (single player) and the error is antoher one:
#392 [15:32] <MARY_GIO> "abnormal crash of the game"
#393 [15:32] * Creeperking111 [webchat@ip72-200-204-224.ok.ok.cox.net] has quit. (Client Quit)
#394 [15:32] <mattym> MARY_GIO, You were told to get an HJT report
#395 [15:33] <Muffinzforce5> https://paste.ubuntu.com/p/B8CwRvpHzb/ mattym
#396 [15:34] * EMilio [webchat@c-73-154-116-29.hsd1.pa.comcast.net] has joined #minecrafthelp
#397 [15:34] * Ursy [webchat@92.251.138.102.threembb.ie] has joined #minecrafthelp
#398 [15:34] <Ursy> hello? is there somone here wo can help me?
#399 [15:35] <mattym> Muffinzforce5, Ok lets see if a driver update helps anything. Download and Install the file from this page https://www.geforce.com/drivers/results/135678
#400 [15:35] <Muffinzforce5> im pretty sure my drivers are up to date
#401 [15:35] <mattym> Muffinzforce5, They are not.
#402 [15:35] <Muffinzforce5> but ill try
#403 [15:35] <Muffinzforce5> this comp is like brand new
#404 [15:36] <Muffinzforce5> lol
#405 [15:36] <Ursy> is muffin having the crash on opening minecraft problem too?
#406 [15:36] <EMilio> I am unable to run Minecraft, it says it cannot locate the java runtime anyone help?
#407 [15:36] <Muffinzforce5> yeah
#408 [15:36] <mattym> Muffinzforce5, They are drivers from february compared to the available ones from June
#409 [15:37] <mattym> EMilio, Read the message you got when you entered the channel.
#410 [15:37] <EMilio> where?
#411 [15:37] <Ursy> same, my laptop is a gaming one and i bought it in january. ive uninstlled and reintalled MC and my nvidia drivers
#412 [15:38] <mattym> Ursy, Describe the exact problem you are getting.
#413 [15:39] <EMilio> when I try to load the game a error message pops up that it was unable to locate the java runtime
#414 [15:39] <mattym> EMilio, Read the message Absol gave you when you joined the chat
#415 [15:39] <EMilio> it then says "filename on disk: bin
#416 [15:40] <fatalvortex> mattym, i tried everthing it still didn't work
#417 [15:40] <Ursy> okey so i open minecraft, i get the mojang screen, and the moment it goes full screen to the minecraft menu it freezes up. it says "java(tm) platfrom SE binary is not responding
#418 [15:40] * EMilio [webchat@c-73-154-116-29.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#419 [15:40] <mattym> ??> Ursy tools/hjt
#420 [15:40] <Absol> Ursy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#421 [15:40] <Absol> Ursy: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#422 [15:41] <mattym> ??> fatalvortex account/send-email
#423 [15:41] <Absol> fatalvortex: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#424 [15:41] <Absol> fatalvortex: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#425 [15:44] <Ursy> Absol https://paste.ubuntu.com/p/hWCCB9zm5z/
#426 [15:45] <mattym> Ursy, It freezes on the main menu, before loading a world?
#427 [15:45] <Ursy> yep
#428 [15:46] <Ursy> cant even click anything
#429 [15:46] <mattym> ??> Ursy launcher/log
#430 [15:46] <Absol> Ursy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#431 [15:46] * Max6 [webchat@66.230.245.38] has joined #minecrafthelp
#432 [15:47] <Max6> I'm trying to log in to minecraft for the first time in a few months and I'm getting the error 'Unable to locate the Java runtime.' How do I fix this?
#433 [15:47] * fatalvortex [webchat@199-66-65-100.iplwin75.metronetinc.net] has quit. (Quit: webchat.esper.net)
#434 [15:47] <mattym> Max6, Read the message Absol gave you when you joined the chat.
#435 [15:48] <Muffinzforce5> mattym its still crashing
#436 [15:49] <Max6> mattym i didn't get a message from Absol
#437 [15:49] <Max6> mattym i didn't get a message from Absol
#438 [15:49] * MARY_GIO [webchat@151.38.10.148] has left #minecrafthelp
#439 [15:49] * test [webchat@pool-96-250-75-48.nycmny.fios.verizon.net] has joined #minecrafthelp
#440 [15:49] * test [webchat@pool-96-250-75-48.nycmny.fios.verizon.net] has quit. (Client Quit)
#441 [15:50] <Ursy> https://paste.ubuntu.com/p/8dC379TVTF/
#442 [15:50] <mattym> Max6, in your launcher, click on Launch Options, then click on the profile you're trying to launch, and turn off the Java Executable setting
#443 [15:51] <Max6> Thank you that worked
#444 [15:51] <mattym> ?? av/adwcleaner
#445 [15:51] <Absol> av/adwcleaner: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#446 [15:51] <Absol> av/adwcleaner: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#447 [15:51] <mattym> Muffinzforce5 and Ursy Try the instructions Absol wrote.
#448 [15:51] <Muffinzforce5> ive used that
#449 [15:51] <mattym> Muffinzforce5, Right, one sec.
#450 [15:52] <Ursy> ill be back in a bit after i restart and ill tell you how it went
#451 [15:53] * Ursy [webchat@92.251.138.102.threembb.ie] has quit. (Quit: webchat.esper.net)
#452 [15:54] <mattym> ??> Muffinzforce5 win/reinst
#453 [15:54] <Absol> Muffinzforce5: You may need to reinstall the locally installed files that Minecraft puts into place.
#454 [15:54] <Absol> Muffinzforce5: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#455 [15:59] * Ursy4 [webchat@92.251.138.102.threembb.ie] has joined #minecrafthelp
#456 [15:59] <Ursy4> It worked!
#457 [16:00] <Ursy4> Absol i have a friend in the US with the same problem, she hasent been able to play minecraft in months, is there a youtube tutorial for what you had me do online that i can send her
#458 [16:00] <Muffinzforce5> mattym i think minecraft hates me lol
#459 [16:01] <Ursy4> or should i point her here?
#460 [16:01] <mattym> Ursy4, No
#461 [16:01] <Ursy4> lads ye were amazing, i can uninstall the two progammes you sent me right tho now?
#462 [16:02] * Matt1 [webchat@adsl-75-62-237-31.dsl.pltn13.sbcglobal.net] has joined #minecrafthelp
#463 [16:02] <mattym> Ursy4, Neither would have needed to be installed.
#464 [16:02] <Matt1> I removed ByteFence from my pc, and minecraft still will not install. It stops at ast_ES.lang.
#465 [16:02] <Muffinzforce5> mattym its still crashing
#466 [16:03] <mattym> ??> Matt1 tools/hjt
#467 [16:03] <Absol> Matt1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#468 [16:03] <Absol> Matt1: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#469 [16:03] <mattym> ??> Muffinzforce5 launcher/log-txt
#470 [16:03] <Absol> Muffinzforce5: We need to see your full launcher log, which is created in the game directory.
#471 [16:03] <Absol> Muffinzforce5: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#472 [16:04] <Ursy4> bye lads, thank you!
#473 [16:04] * Ursy4 [webchat@92.251.138.102.threembb.ie] has quit. (Client Quit)
#474 [16:04] <Matt1> Is this like a teamviewer thing where you have access to my pc?
#475 [16:04] <mattym> Matt1, No
#476 [16:05] <Matt1> what is this I am very confused?
#477 [16:05] <Matt1> Nevermind I got it
#478 [16:05] <Matt1> okay 2 mins
#479 [16:06] <Muffinzforce5> https://paste.ubuntu.com/p/WJx4Ny46qs/ mattym
#480 [16:07] * Matt1 [webchat@adsl-75-62-237-31.dsl.pltn13.sbcglobal.net] has joined #minecrafthelp
#481 [16:07] <Matt1> I closed on accident
#482 [16:07] <mattym> Matt1, Do you need the directions again?
#483 [16:07] <Matt1> Yes please!
#484 [16:07] <mattym> Muffinzforce5, Ok, do you know if you have ever messed with the Java settings outside minecraft itself?
#485 [16:07] <mattym> ??> Matt1 tools/hjt
#486 [16:07] <Absol> Matt1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#487 [16:07] <Absol> Matt1: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#488 [16:08] <Muffinzforce5> mattym not at all, ive used it for runescape but thats it i never went into it and changed anything
#489 [16:10] <mattym> Muffinzforce5, OK, one moment, I just need to find the new way of checking something,
#490 [16:10] <Matt1> https://paste.ubuntu.com/p/2CkNX7BwZq/ is this what you needed ?
#491 [16:10] <Muffinzforce5> alright
#492 [16:10] <mattym> ??> Matt1 av/adwcleaner
#493 [16:10] <Absol> Matt1: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#494 [16:10] <Absol> Matt1: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#495 [16:11] <Matt1> mk
#496 [16:11] <mattym> Muffinzforce5, Ok, go into the Control Panel, then click on system and security, then click on System
#497 [16:11] * Matt1 [webchat@adsl-75-62-237-31.dsl.pltn13.sbcglobal.net] has quit. (Client Quit)
#498 [16:11] <mattym> Muffinzforce5, In the window that opens, click on Advanced system settings.
#499 [16:12] <mattym> Muffinzforce5, In that window, open the Environment Variables option.
#500 [16:13] <Muffinzforce5> ok
#501 [16:13] <mattym> Muffinzforce5, In both lists on that window, look for anything that says JAVA_OPTIONS
#502 [16:14] <Muffinzforce5> mattym nothing
#503 [16:14] <Muffinzforce5> mattym one has java in it but not JAVA_OPTIONS
#504 [16:14] <mattym> Muffinzforce5, What does it say there?
#505 [16:15] * WEEB [webchat@108-216-206-221.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#506 [16:16] <WEEB> hi my minecraft download stops at ast_ES.lang and i dont have bytefence
#507 [16:16] <mattym> ??> WEEB error/download
#508 [16:16] <Absol> WEEB: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
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#510 [16:16] <Muffinzforce5> mattym is there a way to send you a pic of it?
#511 [16:17] <mattym> Muffinzforce5, You should just be able to copy the text
#512 [16:17] <Muffinzforce5> this is all i could get: C:\Program Files (x86)\Common Files\Oracle\Java\javapath mattym
#513 [16:18] <mattym> Muffinzforce5, I need to step away for a bit. You may also need to check the settings for Java in the Control Panel to make sure there are no runtime arguments set. Sometimes programs from Razer also cause the problem, more info can be found here https://bugs.mojang.com/browse/MCL-6550
#514 [16:18] <Muffinzforce5> alright, thank for helping mattym
#515 [16:22] * thelounge90 [webchat@108-216-206-221.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#516 [16:23] <thelounge90> i did that and this time it popped this up file. af_ZA.lang
#517 [16:23] * thelounge90 [webchat@108-216-206-221.lightspeed.okcbok.sbcglobal.net] has quit. (Client Quit)
#518 [16:24] * thelounge95 [webchat@108-216-206-221.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#519 [16:25] <thelounge95> sorry i closed out of the chat so this error popped up file. af_ZA.lang
#520 [16:25] <thelounge95> failed to download it
#521 [16:26] * thelounge95 [webchat@108-216-206-221.lightspeed.okcbok.sbcglobal.net] has quit. (Client Quit)
#522 [16:30] <Muffinzforce5> ok, guess i cant play lol
#523 [16:31] <Muffinzforce5> ive tried everything we could think of
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#525 [16:33] * Matt3 [webchat@adsl-75-62-237-31.dsl.pltn13.sbcglobal.net] has joined #minecrafthelp
#526 [16:33] <Matt3> I did the adwcleaner
#527 [16:33] <CrynoKing> Hey, I lost my account around 4 years ago due to hacking; The account name was crynoking. I would like to retrieve it back for my little cousin. Is there any way this is possible if I lost the email and password?
#528 [16:33] <CrynoKing> I know the name of the people who paid for the account
#529 [16:34] <CrynoKing> if that helps; I know it's a longshot
#530 [16:40] * HAYAAAADEN [webchat@108-216-206-221.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#531 [16:40] <HAYAAAADEN> Guys
#532 [16:40] <HAYAAAADEN> I cleared my pc of things and it still wont download it says Failed to download file. af_ZA.lang
#533 [16:42] <HAYAAAADEN> im begging pls :(
#534 [16:42] <HAYAAAADEN> i jus wanna play hunger games :(
#535 [16:49] <HAYAAAADEN> Is anyone there
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#537 [16:55] * CrynoKing [webchat@162-199-180-16.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#538 [16:55] <CrynoKing> back
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#540 [16:55] * chara [webchat@cpe-66-108-162-187.nyc.res.rr.com] has joined #minecrafthelp
#541 [16:56] <chara> hi, so i just got the game earlier tody and every time i try to launch it it loads for a few seconds before it pops up that the game isnt responding and everytime i go to close it i just get an error message that it crashed.
#542 [17:22] * CrynoKing [webchat@162-199-180-16.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#543 [17:22] <CrynoKing> how do I read up in chat
#544 [17:24] <CrynoKing> I lost my account around 4 years ago due to a hacker stealing my email and password on all accounts attached to it. Is there anyway I can get it back? I know it's a longshot, but I know my who paid for it
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#550 [19:32] * Snow4 [webchat@c-71-202-247-40.hsd1.ca.comcast.net] has joined #minecrafthelp
#551 [19:32] <Snow4> Why does my game keep crashing whenever I load it up?
#552 [19:34] <Snow4> I have no idea what to do
#553 [19:43] <Snow4> Does anyone know?
#554 [19:44] * SP [webchat@c-68-56-65-184.hsd1.mi.comcast.net] has joined #minecrafthelp
#555 [19:47] <SP> so our minecraft Java edition 1.12.2 will not open. any previous version will, but not the latest. it keeps popping up with "unable to locate java runtime." it's not a hardware issue as far as I'm aware, and we have update java and have uninstalled and reinstalled minecraft. what are my options?
#556 [19:48] <Snow4> None will work, but I would like to use 1.12.2
#557 [19:51] * Frisk [~piotrex43@79.163.208.39.ipv4.supernova.orange.pl] has quit. (Remote host closed the connection)
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#562 [19:57] <DeyDeySenapaiiii> hi so my probelm is when IA want to start my minecraft they said my java doesn't work..
#563 [20:02] * DeyDeySenapaiiii [webchat@modemcable069.159-176-173.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#564 [20:12] <CrynoKing> does anyone respond here?
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#567 [21:11] * LuffyDeGame [webchat@191.34.5.99.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#568 [21:13] <LuffyDeGame> Ola whenever I try to get into my minecraft says that Java (TM) is not responding, Please help me
#569 [21:21] * Greyson [webchat@199-253-026-005.smgazette.com] has joined #minecrafthelp
#570 [21:21] <Greyson> Hello
#571 [21:22] <Greyson> So im having trouble signing into my account. It was on an old email that we've forgotten the password to. As well as I've bought it on pc 3 times because this keeps happening. Help?
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#573 [21:26] * Tiffany5 [webchat@cpe-124-187-77-13.qb01.qld.asp.telstra.net] has joined #minecrafthelp
#574 [21:27] <Tiffany5> Hi, I am having issues getting into my game. It crashes and says that I need to use a low resolution resource pack, I am not using a resource pack and if I was I can't get into my game anyways.
#575 [21:29] <Tiffany5> I have forge and have installed mods before but I deleted them and I tried to not use my modded version of the game. It is still not working.
#576 [21:29] * CrynoKing [webchat@162-199-180-16.lightspeed.bcvloh.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#577 [21:30] <Tiffany5> Please help me.
#578 [21:30] <Tiffany5> I want to play Minecraft :c
#579 [21:31] * thelounge39 [webchat@36.84.229.109] has joined #minecrafthelp
#580 [21:31] <thelounge39> i don't no
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#585 [23:33] * Yvetal [webchat@cpe-104-33-51-155.socal.res.rr.com] has joined #minecrafthelp
#586 [23:33] <Yvetal> hello
#587 [23:33] <Yvetal> each time i try to join a server, it says, "java.lang.nullpointerexception: group
#588 [23:34] * Yvetal [webchat@cpe-104-33-51-155.socal.res.rr.com] has quit. (Client Quit)
#589 [23:46] * bork [webchat@47.149.10.50] has joined #minecrafthelp
#590 [23:48] <bork> whenever i try launcing minecraft, it ALWAYS says, "Java SE Binary Not Responding". how do i fix this?