#MinecraftHelp > 2018-07-24
#1 [00:05] * xime [webchat@customer-TOR-171-58.megared.net.mx] has joined #minecrafthelp
#2 [00:05] <xime> Hellow
#3 [00:05] <xime> anyone?
#4 [00:06] * Gendie03 [webchat@c-73-98-11-135.hsd1.nm.comcast.net] has joined #minecrafthelp
#5 [00:06] <xime> i have a problema with my code for Windows 10, am i in the right place?
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#9 [00:32] <Gendie03> anyone going to help me?
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#11 [01:10] * ossa98 [webchat@89-69-210-24.dynamic.chello.pl] has joined #minecrafthelp
#12 [01:10] <ossa98> hi
#13 [01:10] <ossa98> i bought minecraft premium in 2012. Why now i have to buy it once again?
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#16 [01:38] <thecreeper568> hi
#17 [01:38] <thecreeper568> Hello
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#20 [01:48] <RandomGgames> Hello, I'm not sure if anyone's around right now... But I host a server and if I don't touch the command window for X time, it goes inactive until I type something in the console. Any suggestions?
#21 [01:50] <RandomGgames> When I say inactive, I mean people can't join it, it boots everyone, that kinda thing..
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#27 [03:57] * Toast [webchat@035-129-020-228.res.spectrum.com] has joined #minecrafthelp
#28 [03:59] <Toast> When I try to run 1.13 the crashes without a report a few seconds after the game starts. I tried running 1.12.2 and it runs just fine
#29 [03:59] <Toast> And my discord overlay is off
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#32 [04:13] <ShadowBorne> 1.13 keeps crashing when I start it up, 1.12.2 works and Ive turned off overlay, uninstalled discord and restarted my computer and it still crashes
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#34 [04:35] * e_l1997 [~quassel@2.70.153.138.mobile.tre.se] has joined #minecrafthelp
#35 [05:29] * draysh [webchat@87-58-246-36-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#36 [05:31] <draysh> Hey. I was here yesterday asking for help since i keep getting kicked off my friends vanilla server. I was told to get the server log which i did and it only tells me that it lost connection caused by disconnection. The error i get is badly compressed packet but sometimes other errors too (almost feels like a random error all the time) I've seen a
#37 [05:31] <draysh> bunch of people with this problem online but still no fix. Does anyone know what i could do?
#38 [05:34] <draysh> I've tried disabling my firewall, reinstalling my whole game, reinstalling java, messing with the ports on my router, restarting my router and thats about it.
#39 [05:46] * adrinah2002 [webchat@81-236-16-107-no39.tbcn.telia.com] has joined #minecrafthelp
#40 [05:46] <adrinah2002> hello
#41 [05:47] <draysh> hey
#42 [05:49] * adrinah2002 [webchat@81-236-16-107-no39.tbcn.telia.com] has quit. (Client Quit)
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#44 [06:31] * vLife [webchat@84.125.229.169.dyn.user.ono.com] has joined #minecrafthelp
#45 [06:32] <vLife> hi i need help
#46 [06:32] <vLife> exit code -1073741819
#47 [06:42] * Kieron [webchat@cpc99254-seac26-2-0-cust442.7-2.cable.virginm.net] has joined #minecrafthelp
#48 [06:43] <Kieron> Hello, I can't seem to log into my account, I haven'y played for a few years and I remember migrating my account a few years ago but can't remember the credentials, what should i do?
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#50 [06:46] <diamondnite1> when i push the play button it just crashes i tried 1.12.2 too
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#52 [06:48] <Kieron> doesn't seem to be any mods
#53 [06:48] <Kieron> just people who need help haha
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#57 [06:53] * piotrex43 [~piotrex43@79.163.232.173.ipv4.supernova.orange.pl] has joined #minecrafthelp
#58 [06:53] <Redingson> How do I set Discord Game Overlay to off?
#59 [06:54] <Redingson> Hello!
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#61 [06:55] <diamondnite1> you half to wait
#62 [07:02] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#63 [07:02] <Redingson> How long?
#64 [07:06] * adrinah2002 [webchat@81-236-16-107-no39.tbcn.telia.com] has joined #minecrafthelp
#65 [07:06] <adrinah2002> Hello, is it possible to talk wiht an admin alonei some form of chat room?
#66 [07:07] <yuken> no
#67 [07:08] <adrinah2002> then how can you possible use this chatroom to get back a hacked account
#68 [07:08] * jennytim [webchat@p5DDA9273.dip0.t-ipconnect.de] has joined #minecrafthelp
#69 [07:08] <yuken> By asking your question.
#70 [07:08] <adrinah2002> sure
#71 [07:08] <adrinah2002> then help me get back my hacked account
#72 [07:08] <yuken> Ask your question then.
#73 [07:08] <adrinah2002> what inforamtion do you want from me?
#74 [07:08] <yuken> How is your account "hacked"?
#75 [07:09] <adrinah2002> someone has changed it's password
#76 [07:09] <yuken> How are you sure of this?
#77 [07:09] <adrinah2002> i cant change the password since i dont ahve access to my email
#78 [07:09] <jennytim> why i can not play the version 1.13 on windows 7
#79 [07:09] <adrinah2002> i'm sure of it since the password has been changed
#80 [07:09] <yuken> Why don't you have access to your email?
#81 [07:10] <adrinah2002> cause yahoo has deleted it without my permission
#82 [07:10] <yuken> What?
#83 [07:10] <adrinah2002> i have all of the past information
#84 [07:10] <adrinah2002> to the account
#85 [07:10] <adrinah2002> ye yahoo sucks
#86 [07:10] <yuken> I sincerely doubt that.
#87 [07:10] <adrinah2002> you want to check it out for yourself?
#88 [07:11] <adrinah2002> though i cant give my em,ail out in this chatroom
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#90 [07:11] <yuken> No. If the email associated with the account no longer exists, I doubt you can recover the account.
#91 [07:12] <adrinah2002> i would have been able to log into it if the password wouldn't have been changed
#92 [07:12] <adrinah2002> support admins should be able to help me change the e-mail wiht confirmation that i am the original owner of the avccount
#93 [07:12] <yuken> Then contact Mojang.
#94 [07:13] <yuken> If you have 100% proof that you own the account, they should be able to help.
#95 [07:13] <adrinah2002> ye, isn't this a way to contact them?
#96 [07:13] <yuken> No. None of us here are affiliated with Mojang.
#97 [07:13] <adrinah2002> well then
#98 [07:13] <adrinah2002> ty for your help anyways
#99 [07:13] <yuken> https://help.mojang.com/customer/portal/emails/new
#100 [07:13] <tyteen4a03> ??> adrinah2002 account/send-email
#101 [07:13] <Absol> adrinah2002: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#102 [07:13] <Absol> adrinah2002: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#103 [07:14] <tyteen4a03> adrinah2002: when, and how, did you purchase Minecraft?
#104 [07:14] * diamondnite1 [webchat@c-76-120-130-38.hsd1.wv.comcast.net] has quit. (Quit: webchat.esper.net)
#105 [07:14] <adrinah2002> I personally didnt purchase the account since i was about 10
#106 [07:14] <adrinah2002> my father did
#107 [07:14] <tyteen4a03> adrinah2002: what year was it?
#108 [07:14] <adrinah2002> and it was back in 2010
#109 [07:14] <adrinah2002> i think
#110 [07:14] <tyteen4a03> ??> adrinah2002 account/trans-id/dibs
#111 [07:14] <Absol> adrinah2002: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#112 [07:14] <Redingson> How do I set Discord Game Overlay to off?
#113 [07:14] <Absol> adrinah2002: Contact Mojang directly stating that you paid via the DIBS system; they will provide further instructions.
#114 [07:14] <adrinah2002> no wait
#115 [07:14] <adrinah2002> 2012
#116 [07:14] <adrinah2002> it was like 1.3
#117 [07:14] <yuken> Redingson, open Discord. Open settings. Go to Overlay. Disable the Overlay.
#118 [07:15] <adrinah2002> or 1.4
#119 [07:15] <tyteen4a03> ??> adrinah2002 account/trans-id/skrill
#120 [07:15] <Absol> adrinah2002: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through December 2013, and is used for gift code purchases only currently.
#121 [07:15] <Absol> adrinah2002: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#122 [07:15] <tyteen4a03> adrinah2002: alternatively, if you used PayPal:
#123 [07:15] <tyteen4a03> ??> adrinah2002 account/trans-id/paypal
#124 [07:15] <Absol> adrinah2002: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#125 [07:15] <Absol> adrinah2002: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#126 [07:15] <Redingson> Where is Discord?
#127 [07:15] <tyteen4a03> Redingson: do you have it installed?
#128 [07:16] <Redingson> I dont know
#129 [07:16] <tyteen4a03> Redingson: then you probably don't; what's your issue?
#130 [07:16] <Redingson> How do I install it?
#131 [07:16] <Redingson> Discord.
#132 [07:16] <adrinah2002> Thank you all for the help!
#133 [07:17] <tyteen4a03> Redingson: why do you need Discord?
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#135 [07:22] * ApartGorgon9849 [webchat@32.212.89.125] has joined #minecrafthelp
#136 [07:22] <Tommetjeh> My error: The Javaversion can't be found, someone know something to solve it?
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#140 [07:31] <thelounge60> Hello.
#141 [07:32] <thelounge60> I made payment through another computer that was Windows 10, But it shows Play Demo in windows 7.
#142 [07:33] <thelounge60> Does it buy for minecraft windows 10 edition?
#143 [07:37] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Remote host closed the connection)
#144 [07:40] <thelounge60> ???
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#146 [07:58] <thelounge60> No one online?
#147 [08:02] * mciaf [webchat@CPE64777d598363-CM64777d598360.cpe.net.cable.rogers.com] has joined #minecrafthelp
#148 [08:04] <thelounge60> Hey
#149 [08:04] <thelounge60> mciaf
#150 [08:05] * mciaf [webchat@CPE64777d598363-CM64777d598360.cpe.net.cable.rogers.com] has quit. (Client Quit)
#151 [08:26] <thelounge60> REPLY FAST
#152 [08:27] <thelounge60> its been a hour
#153 [08:27] <thelounge60> its been a hour
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#155 [08:27] <urielsalis> ?? info/volunteers
#156 [08:27] <urielsalis> sigh
#157 [08:37] * lysdexic [webchat@cpc113428-maid7-2-0-cust1635.20-1.cable.virginm.net] has joined #minecrafthelp
#158 [08:38] <lysdexic> Hi since migrating my account i am unable to get any password reset requests
#159 [08:38] <lysdexic> to my email
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#161 [09:11] * JP [webchat@88-105-23-156.dynamic.dsl.as9105.com] has joined #minecrafthelp
#162 [09:14] <JP> Hello i am having problems with the 1.13 update, the game keeps crashing but did not in the previous version 1.12. I have tried disabling the discord overlay and uninstalling it but still does not work
#163 [09:26] * De_Zwaan [webchat@4dafa2fd.ftth.telfortglasvezel.nl] has joined #minecrafthelp
#164 [09:27] * MrPancake [webchat@216.190.46.100] has joined #minecrafthelp
#165 [09:28] <MrPancake> Greetings, I was greeted with a notification that my launcher was updated and now Minecraft will not launch. Could I get assistance?
#166 [09:29] <MrPancake> Did I arrive before everyone had their coffee?
#167 [09:35] <urielsalis> ?? info/volunteer
#168 [09:35] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#169 [09:35] <urielsalis> MrPancake, what happens when you try?
#170 [09:37] <MrPancake> The new launcher shows up; I hit the big green button, and nothing happens.
#171 [09:37] <MrPancake> I am on Ubuntu 18.04 using SNAP install.
#172 [09:37] <MrPancake> I have tried running the .Jar and get a different error.
#173 [09:37] <urielsalis> MrPancake, how long did you waited? When you click the play button it starts downloading the game
#174 [09:38] <urielsalis> MrPancake, the progress bar its on the bottom, almost not visible :P
#175 [09:38] <MrPancake> It did not need to download as it was already installed.
#176 [09:38] <MrPancake> I reinstalled and did allow it to download, same result.
#177 [09:38] <urielsalis> mmm
#178 [09:38] <urielsalis> ??> MrPancake launcher/log
#179 [09:38] <Absol> MrPancake: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#180 [09:38] <urielsalis> (Windows instructions but mostly the same)
#181 [09:41] <MrPancake> https://paste.ubuntu.com/p/yVxcNS6cC9/
#182 [09:42] <urielsalis> MrPancake, does it happens in ?
#183 [09:42] <urielsalis> 1.13?
#184 [09:42] <MrPancake> checking...
#185 [09:43] <MrPancake> 1.13 launches
#186 [09:43] <urielsalis> MrPancake, might be something that failed to download in 1.12.2
#187 [09:43] <MrPancake> It was already installed; I was playing it yesterday.
#188 [09:44] <MrPancake> Then I am forced the new launcher and it breaks.
#189 [09:44] <MrPancake> Now it runs like Windows 10
#190 [09:44] <urielsalis> MrPancake, indeed, but the new launcher does some things differently, and the linux launcher got out of beta less than a week ago so there might still be some issues
#191 [09:44] <MrPancake> Microsoft breaks everything :(
#192 [09:44] <urielsalis> MrPancake, I suggest that you post the issue in bugs.mojang.com
#193 [09:44] <urielsalis> MrPancake, actually the new launcher was Mojang idea :P
#194 [09:44] <MrPancake> will do
#195 [09:45] <urielsalis> MrPancake, give me the link when you do so I can add extra info
#196 [09:52] <MrPancake> https://bugs.mojang.com/browse/MCL-9738
#197 [09:53] <urielsalis> MrPancake, thanks!
#198 [09:53] <urielsalis> ??> MrPancake launcher/log-txt
#199 [09:53] <Absol> MrPancake: We need to see your full launcher log, which is created in the game directory.
#200 [09:53] <Absol> MrPancake: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#201 [09:53] <urielsalis> MrPancake, can you follow those instructions too so I can add it to the jira?
#202 [09:56] <MrPancake> one sec
#203 [09:57] <MrPancake> that log is giant; let me purge it and generate a fresh one
#204 [09:58] <urielsalis> MrPancake, it should be giant :P
#205 [09:58] <urielsalis> MrPancake, attach it to the jira
#206 [10:00] <MrPancake> https://paste.ubuntu.com/p/FKvP3P392K/
#207 [10:01] <urielsalis> MrPancake, log says the game crashed, points to /home/michael/snap/minecraft/common/.minecraft/crash-reports/crash-2018-07-24_08.59.39-client.txt
#208 [10:01] <urielsalis> MrPancake, can you paste the contents of that in paste.ubuntu.com too?
#209 [10:02] * De_Zwaan [webchat@4dafa2fd.ftth.telfortglasvezel.nl] has quit. (Quit: webchat.esper.net)
#210 [10:02] <MrPancake> https://paste.ubuntu.com/p/t9P9dMSJ7Q/
#211 [10:02] <MrPancake> brb
#212 [10:02] <urielsalis> MrPancake, looks like OpenGL, might be drivers
#213 [10:03] <urielsalis> MrPancake, install xrandr
#214 [10:10] * Knaex [webchat@p4FEBCBC3.dip0.t-ipconnect.de] has joined #minecrafthelp
#215 [10:11] <Knaex> Hey, I didnt play for a long time and im having trouble with logging in. I forgot my email but i can remember the username and password if this will help
#216 [10:11] <urielsalis> Knaex, what is your username?
#217 [10:11] <Knaex> Knaex
#218 [10:11] <urielsalis> Knaex, looks like your account is migrated, that means you need to login with your email
#219 [10:11] <MrPancake> xrandr (I think) is only for Arch
#220 [10:11] <urielsalis> ??> Knaex account/forgot-email
#221 [10:11] <Absol> Knaex: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#222 [10:12] <Knaex> I did try that already, non matched
#223 [10:12] <urielsalis> ??> Knaex account/send-email
#224 [10:12] <Absol> Knaex: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#225 [10:12] <Absol> Knaex: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#226 [10:12] <urielsalis> MrPancake, looks like its on all versions http://forum.lwjgl.org/index.php?topic=5742.0
#227 [10:13] <urielsalis> distros*
#228 [10:13] <Knaex> Whats my transaction id ?
#229 [10:13] <Knaex> Like where do i find it
#230 [10:13] <urielsalis> ??> Knaex account/trans-id
#231 [10:13] <Absol> Knaex: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#232 [10:13] <urielsalis> MrPancake, https://wiki.ubuntu.com/X/Config/Resolution
#233 [10:14] <Knaex> I cant find my transaction id then, cause i dont know my email ..
#234 [10:14] <urielsalis> Knaex, there are other ways to get it, check that support article
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#236 [10:15] * Willegg [webchat@c-71-203-118-48.hsd1.pa.comcast.net] has joined #minecrafthelp
#237 [10:15] <destr0yer56> Hi
#238 [10:15] <Knaex> Bought it around 2012 cant tell
#239 [10:15] <destr0yer56> my game keeps crashing upon start up and says an issue occured adn the game has crashed. any idea why?
#240 [10:16] <urielsalis> ??> destr0yer56 launcher/log-txt
#241 [10:16] <Absol> destr0yer56: We need to see your full launcher log, which is created in the game directory.
#242 [10:16] <Absol> destr0yer56: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#243 [10:16] <urielsalis> Knaex, you will need to contact Skrill, the instructions are in the article
#244 [10:17] <Willegg> Hello! When I downloaded the aquatic update, the redstone stopped working as it used to in 1.12. I was trying to make a super charged arrow launcher but it was only shooting one arrow at a time. The clock circuit isn't repeating.
#245 [10:17] <Knaex> When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft. : "use the email address from your purchase" ( as already said, i cant remember)
#246 [10:18] <urielsalis> Willegg, You use a etho clock?
#247 [10:18] <Willegg> I don't know
#248 [10:18] <urielsalis> Knaex, in that case, you will need to contact Mojang without it, explaining that, so they can look into alternative ways for verification
#249 [10:18] <urielsalis> Willegg, two hoppers with a piston on top?
#250 [10:18] <destr0yer56> https://paste.ubuntu.com/p/4WPvDXhRfY/
#251 [10:19] <destr0yer56> did i do that right?
#252 [10:19] <Knaex> where do i contact mojang, i cant find it
#253 [10:19] <Willegg> five repeaters with a piston
#254 [10:20] <Willegg> from Minecraft Redstone Handbook updated edition
#255 [10:20] <urielsalis> destr0yer56, one second
#256 [10:20] <destr0yer56> ok
#257 [10:20] <urielsalis> Knaex, first Absol link
#258 [10:20] <urielsalis> Willegg, can you send us a screenshot
#259 [10:20] <Willegg> page 60-63
#260 [10:21] <Willegg> sorry, I took it apart
#261 [10:21] * Knaex [webchat@p4FEBCBC3.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#262 [10:21] <urielsalis> Willegg, I dont have that book to check
#263 [10:21] <urielsalis> Willegg, mind that it might be outdated
#264 [10:22] <Willegg> I built it in 1.12 and it worked correctly. Was it phased out in 1.13?
#265 [10:23] <urielsalis> destr0yer56, do you use discord?
#266 [10:23] <Willegg> https://www.planetminecraft.com/project/how-to-make-a-super-charged-fire-arrow-launcher/
#267 [10:23] <destr0yer56> yea
#268 [10:24] <urielsalis> Willegg, 4 years ago, nice :P
#269 [10:24] <Willegg> Lol
#270 [10:24] <urielsalis> Willegg, does rebuilding it in 1.13 makes it work? There is a new worldformat in 1.13 so itmight have broken some stuff while migrating
#271 [10:24] <Willegg> It did work before this latest update
#272 [10:24] <urielsalis> destr0yer56, Disable its overlay
#273 [10:24] <Willegg> I rebuilt it in 1.13 and it didnt work
#274 [10:25] <destr0yer56> how do i do that sorry
#275 [10:25] <urielsalis> Willegg, might want to post that in bugs.mojang.com
#276 [10:25] <Willegg> Ok, will do
#277 [10:25] <Willegg> Thanks
#278 [10:25] <urielsalis> Willegg, with the world
#279 [10:25] <urielsalis> destr0yer56, https://bugs.mojang.com/browse/MC-124460
#280 [10:26] <Willegg> what info should I include about the world?
#281 [10:26] <urielsalis> Willegg, include a way to download the world
#282 [10:26] <urielsalis> Willegg, 1.12.2 and 1.13 versions
#283 [10:27] <destr0yer56> all good, thanks so much for the help
#284 [10:27] * urielsalis tips hat
#284 [10:28] <Willegg> Ok thanks
#285 [10:29] * destr0yer56 [webchat@50-203-233-242-static.hfc.comcastbusiness.net] has quit. (Quit: webchat.esper.net)
#286 [10:44] * KP255 [webchat@c-73-82-133-180.hsd1.ga.comcast.net] has joined #minecrafthelp
#287 [10:46] <KP255> minecraft will not allow me to play the game, it keeps saying login failed, get further assistance. and i did what the website told me to but its still not working.
#288 [10:46] * pop [webchat@c-24-9-248-99.hsd1.co.comcast.net] has joined #minecrafthelp
#289 [10:47] <KP255> can i get some help here?
#290 [10:47] * Nick [webchat@c-75-66-166-210.hsd1.tn.comcast.net] has joined #minecrafthelp
#291 [10:47] * Nick is now known as Guest59436
#292 [10:48] <KP255> wow this is the worst help
#293 [10:50] <KP255> im going to leave bad reviews, this is horrible, no one even answers your questions.
#294 [10:50] * KP255 [webchat@c-73-82-133-180.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#295 [10:51] * thelounge88 [webchat@c-73-82-133-180.hsd1.ga.comcast.net] has joined #minecrafthelp
#296 [10:52] <thelounge88> i need help
#297 [10:52] <thelounge88> but ofc none yall gonna help me bc theres no one on here
#298 [10:52] * thelounge88 [webchat@c-73-82-133-180.hsd1.ga.comcast.net] has quit. (Client Quit)
#299 [10:53] * iKing1 [webchat@179.179.95.248.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#300 [10:56] * deets [webchat@pool-96-242-126-231.nwrknj.fios.verizon.net] has joined #minecrafthelp
#301 [10:56] <deets> hello
#302 [10:56] <deets> How r u
#303 [10:57] <deets> I have a very pressing matter
#304 [10:57] <pop> I keep getting cant find Java runtime error
#305 [10:57] <deets> my minecraft keeps crashing
#306 [10:57] * Xxitz_Lilyx [webchat@10kcpe13-120.compascable.net] has joined #minecrafthelp
#307 [10:58] <deets> i get Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#308 [10:58] <deets> What should i do to fix this
#309 [10:58] <deets> i am very confused
#310 [10:58] <deets> please help
#311 [10:58] * iKing1 [webchat@179.179.95.248.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#312 [10:59] <Xxitz_Lilyx> I'm not able to play 1.13. it just says there is an error
#313 [10:59] <Lord_Ralex> ??> deets win/dxdiag
#314 [10:59] <pop> i updated Java but the problem persists
#315 [10:59] <Absol> deets: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#316 [10:59] <Lord_Ralex> ??> pop win/reinst
#317 [10:59] <Absol> pop: You may need to reinstall the locally installed files that Minecraft puts into place.
#318 [10:59] <Absol> pop: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#319 [11:00] <Xxitz_Lilyx> What in the world
#320 [11:00] <pop> Thx!!
#321 [11:01] <Xxitz_Lilyx> I'll just play the old version, thanks.
#322 [11:01] * Xxitz_Lilyx [webchat@10kcpe13-120.compascable.net] has quit. (Client Quit)
#323 [11:02] <pop> Delete everything?
#324 [11:04] * deets [webchat@pool-96-242-126-231.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#325 [11:06] * clampy [~clamp_cla@2a03:b0c0:1:d0::808:1001] has quit. (Ping timeout: 182 seconds)
#326 [11:08] * connordaavis [webchat@wsip-184-180-133-50.ph.ph.cox.net] has joined #minecrafthelp
#327 [11:09] * EPDGamers [webchat@cpe-74-75-58-49.maine.res.rr.com] has joined #minecrafthelp
#328 [11:09] <EPDGamers> hello can anyone help me? Well i have Minecraft original launcher on my sons laptop which is windows 7
#329 [11:09] <EPDGamers> it was working fine for awhile
#330 [11:10] * EPDGamers [webchat@cpe-74-75-58-49.maine.res.rr.com] has quit. (Client Quit)
#331 [11:11] * EPDGamers [webchat@cpe-74-75-58-49.maine.res.rr.com] has joined #minecrafthelp
#332 [11:11] <EPDGamers> ping error
#333 [11:12] * MagyTheMage [webchat@70-0-31-181.fibertel.com.ar] has joined #minecrafthelp
#334 [11:12] <EPDGamers> but all of a sudden he is getting a .dll error
#335 [11:12] <MagyTheMage> Hi?
#336 [11:12] <EPDGamers> sorry i had a ping error
#337 [11:12] <EPDGamers> did u see what i wrote before?
#338 [11:13] <MagyTheMage> ive been having issues with a map and i have pretty much tried everything i can to fix it but nothing worked...
#339 [11:13] * EPDGamers [webchat@cpe-74-75-58-49.maine.res.rr.com] has quit. (Client Quit)
#340 [11:14] <MagyTheMage> every time i join i get this message Internal exception: io.netty.handler.codec.decoder.exception: Badly compressed packet - Size of 2993650 is larger than protocol maximum of 2097152,
#341 [11:16] <MagyTheMage> i really have no idea on what is causing this...i would appareciate some help...
#342 [11:32] * connordaavis [webchat@wsip-184-180-133-50.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#343 [11:35] * Porkyle [~Porkyle@37-33-98-219.bb.dnainternet.fi] has quit. (Quit: good byeee ding ding ding...)
#344 [11:41] * Porkyle [~Porkyle@37-33-98-219.bb.dnainternet.fi] has joined #minecrafthelp
#345 [11:45] * NAYELI_RS [webchat@190.237.241.125] has joined #minecrafthelp
#346 [11:46] <NAYELI_RS> my minecraft does not work for me, it just comes out error
#347 [11:52] * dani0 [webchat@p4FE7F9CC.dip0.t-ipconnect.de] has joined #minecrafthelp
#348 [11:53] <MagyTheMage> i think the operators arent here for now...ill check back in a few minutes
#349 [11:56] <dani0> hello, i can't login into my minecraft account, its an very old account... i payed for it via PayPal, all i got is transaction number. Can you reset my account?
#350 [12:06] * FrustratedLANplayer [webchat@h156.235.28.71.dynamic.ip.windstream.net] has joined #minecrafthelp
#351 [12:06] <FrustratedLANplayer> Hey, can someone help me? I have been trying to get my LAN world to work for about a year now.
#352 [12:07] <FrustratedLANplayer> I have allowed minecraft through firewall on moth computers but nothing works.
#353 [12:07] <FrustratedLANplayer> I have re-started network and nothing works.
#354 [12:07] <FrustratedLANplayer> I have tried everything at least 3 times.
#355 [12:08] <FrustratedLANplayer> Someone please help.
#356 [12:16] <MagyTheMage> FrustratedLANplayer i recommend you to wait a few hours..the operators seem dead, meanwhile, LAN worlds only work if both sides are connected to the same network, are you sure you and your other person are connected To the same network?
#357 [12:20] <MagyTheMage> anyways ill type the problem i have in one single message, I have this error when i try to join a specific world in my servers, doesnt matter if bukkit, spigot or vanilla, same issue all the time, (Internal exception: io.netty.handler.codec.decoder.exception: Badly compressed packet - Size of 2993650 is larger than protocol maximum of 2097152,) ive
#358 [12:20] <MagyTheMage> made a post about this too containing a lot more information i cant really type in here that much without it seeming like
#359 [12:20] <MagyTheMage> a mess in the minecraft forums https://www.minecraftforum.net/forums/support/server-support-and/2915867-badly-compressed-packet i would really appreciate some help as im unsure of what to do now
#360 [12:21] * pollo [webchat@5ad8f5a0.bb.sky.com] has joined #minecrafthelp
#361 [12:22] <pollo> how do you do that?
#362 [12:22] <pollo> i have that on my phone. not my computer
#363 [12:23] * pollo [webchat@5ad8f5a0.bb.sky.com] has quit. (Client Quit)
#364 [12:23] <MagyTheMage> do what?
#365 [12:27] * int80 [webchat@xdsl-78-35-70-130.netcologne.de] has joined #minecrafthelp
#366 [12:28] <int80> hi, tried to register my account and waiting for the activation code. my e-mail-address ist like username+foo@foo.de (have a plus in my address) could this be the issue?
#367 [12:28] <int80> or is it taking a time ?
#368 [12:28] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#369 [12:29] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#370 [12:33] <MagyTheMage> int80 im no operator but i doubt it should be an issue, in any case, just create a new account quickly like gmail to see if that works
#371 [12:40] <int80> well somehow they wont talk to my mail server. whatever with gmail it works
#372 [12:40] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
#373 [12:40] <MagyTheMage> just use gmail then...maybe your email server is really obscure and mojang cant connect it or something
#374 [12:41] * IneedHELP [webchat@c-98-202-242-27.hsd1.ut.comcast.net] has joined #minecrafthelp
#375 [12:44] <int80> would be interesting to know
#376 [12:44] <int80> hadnt have this issue before
#377 [12:44] <int80> (is this english?) ;-)
#378 [12:44] <IneedHELP> How do you fix crashing upon launching without uninstalling discord?
#379 [12:45] <MagyTheMage> i dunno...wouldnt be able to help you...
#380 [12:45] <IneedHELP> I really need discord
#381 [12:49] <IneedHELP> How do you fix crashing upon launching without uninstalling discord?
#382 [12:49] <IneedHELP> How do you fix crashing upon launching without uninstalling discord?
#383 [12:49] <IneedHELP> How do you fix crashing upon launching without uninstalling discord?
#384 [12:49] <IneedHELP> How do you fix crashing upon launching without uninstalling discord?
#385 [12:49] <IneedHELP> How do you fix crashing upon launching without uninstalling discord?
#386 [12:49] * Absol kicked IneedHELP from #minecrafthelp (Reason: needHELP :Stop spamming)
#387 [12:50] * int80 [webchat@xdsl-78-35-70-130.netcologne.de] has quit. (Quit: webchat.esper.net)
#388 [12:52] * SirHaxe [~SirHaxe@ip5f5bf2e8.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#389 [12:53] <SirHaxe> Hi! i got this strange no sound problem, tried everythin but there is no sound. it dosnt show up in taskmanager
#390 [12:53] * NAYELI_RS [webchat@190.237.241.125] has quit. (Quit: webchat.esper.net)
#391 [12:54] * thelounge12 [webchat@c-98-202-242-27.hsd1.ut.comcast.net] has joined #minecrafthelp
#392 [12:54] <MagyTheMage> SirHaxe im no operator but go to the simple first...are your audio devices working currectly? open the volume mixer and make sure you didnt lower MCs volume, and check the options in mc itself
#393 [12:54] * thelounge12 [webchat@c-98-202-242-27.hsd1.ut.comcast.net] has quit. (Client Quit)
#394 [12:57] <MagyTheMage> are there any operators...?
#395 [13:11] <SirHaxe> @Magy minecraft dosnt even show up in the volumemixer
#396 [13:12] * Ditto0627 [webchat@pool-96-234-79-192.nwrknj.fios.verizon.net] has joined #minecrafthelp
#397 [13:12] <Ditto0627> Hi, I just updated my Minecraft a few days ago and almost every time I try to play, I am greeted by the screen seen below in the attachments. I don't have any mods or texture packs and while I have Discord downloaded, I already tried uninstalling it to no avail. For some reason, the only time it ever works is right after I restart my computer, but
#398 [13:12] <Ditto0627> even then it isn't consistent. I even tried jumping back to 1.12 and no errors arose. My instinct is to say that it is a problem with Minecraft but no matter how much I Google the problem or look at forums and videos, I seem to be the only person with this problem. Could somebody help me out with this ASAP? I really want to get into the action as s
#399 [13:12] <Ditto0627> oon as possible and enjoy the update like everybody else.
#400 [13:13] <Ditto0627> https://media-minecraftforum.cursecdn.com/attachments/284/69/636680453593318859.png
#401 [13:13] <Ditto0627> thats the link to the image
#402 [13:14] <SirHaxe> oh, your problem is a "little bit" more awful than mine
#403 [13:14] <SirHaxe> try updating your drivers
#404 [13:14] <Ditto0627> i did
#405 [13:14] <Ditto0627> didn't help
#406 [13:15] <SirHaxe> what does the log shows?
#407 [13:19] <Ditto0627> it never actually crashes
#408 [13:20] <Ditto0627> its like the screen is scrambled because i can still click things if i remember where the buttons are
#409 [13:20] <Ditto0627> i can post the dxdiag
#410 [13:21] <Ditto0627> or you can go to my minecraft forum: https://www.minecraftforum.net/forums/support/java-edition-support/2915972-problems-trying-to-run-minecraft-1-13-help-asap#c3
#411 [13:26] <MagyTheMage> how do i alocate more memory into minecraft again?
#412 [13:26] <MagyTheMage> i cant find the ]"launch options" tab
#413 [13:31] <MagyTheMage> nvm
#414 [13:31] <MagyTheMage> found it
#415 [13:31] <MagyTheMage> ill copy paste my issue again... see if anyone can give me a hand
#416 [13:31] <MagyTheMage> anyways ill type the problem i have in one single message, I have this error when i try to join a specific world in my servers, doesnt matter if bukkit, spigot or vanilla, same issue all the time, (Internal exception: io.netty.handler.codec.decoder.exception: Badly compressed packet - Size of 2993650 is larger than protocol maximum of 2097152,) ive
#417 [13:31] <MagyTheMage> made a post about this too containing a lot more information i cant really type in here that much without it seeming like a mess. made a post about it in the minecraft forums https://www.minecraftforum.net/forums/support/server-support-and/2915867-badly-compressed-packet i would really appreciate some help as im unsure of what to do now
#418 [13:32] <SirHaxe> Hi! i got this strange no sound problem, tried everythin but there is no sound. it dosnt show up in taskmanager /repost
#419 [13:32] * Ditto0627 [webchat@pool-96-234-79-192.nwrknj.fios.verizon.net] has joined #minecrafthelp
#420 [13:33] <Ditto0627> I got disconnected...
#421 [13:33] <Ditto0627> oops
#422 [13:33] * MoGeRoS [webchat@178.43.218.51.ipv4.supernova.orange.pl] has joined #minecrafthelp
#423 [13:34] <MagyTheMage> guess my minecraft is just broken
#424 [13:34] <MagyTheMage> i have no idea how to fix it
#425 [13:34] <SirHaxe> did you try to reinstall the server?
#426 [13:36] * tony342310 [webchat@71-80-101-220.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#427 [13:36] <MoGeRoS> Hello, i have a problem with minecraft 1.13, i can move, i can right click and left click but can't look around.
#428 [13:37] <MagyTheMage> yep, i even made a new one
#429 [13:37] <MagyTheMage> tried with a vanilla one
#430 [13:37] <MagyTheMage> tried with bukkit
#431 [13:38] <MagyTheMage> still crashes it
#432 [13:38] <MagyTheMage> but in SP it doesnt
#433 [13:41] <Ditto0627> Soooo many problems
#434 [13:41] <Ditto0627> oof
#435 [13:43] <MagyTheMage> and so little responses
#436 [13:44] <MagyTheMage> tbh i made a psot in the forums about the problem and no one comments :/
#437 [13:44] <MagyTheMage> i have no idea where to ask for help anymore
#438 [13:44] * sara2 [webchat@188-25-184-133.rdsnet.ro] has joined #minecrafthelp
#439 [13:44] <sara2> help
#440 [13:44] <sara2> pls
#441 [13:45] <sara2> is someone here
#442 [13:45] <MagyTheMage> there arent many people here sadly
#443 [13:45] <MagyTheMage> been here for 4 hours and i havent really gotten helpy et..
#444 [13:45] <sara2> ugh my minecraft isnt working
#445 [13:45] <sara2> it shows me unable to locate java
#446 [13:46] * sara2 [webchat@188-25-184-133.rdsnet.ro] has quit. (Client Quit)
#447 [13:46] <MagyTheMage> update java..?
#448 [13:50] * Skull_Crusher_HD [webchat@ppp-94-66-223-79.home.otenet.gr] has joined #minecrafthelp
#449 [13:50] <Skull_Crusher_HD> Hello I need help with my minecraft Account
#450 [13:51] <Ditto0627> A few other people are here in need of help, but maybe we can help you, whats up
#451 [13:52] <Skull_Crusher_HD> I dont know my email anymore for my account named Skull_Crusher_HD
#452 [13:52] <urielsalis> ??> Skull_Crusher_HD account/forgot-email
#453 [13:52] <Absol> Skull_Crusher_HD: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#454 [13:52] <Ditto0627> do you have a mojang acount
#455 [13:52] <urielsalis> hi Ditto0627, what is your issue?
#456 [13:52] <urielsalis> hi MagyTheMage what is your issue?
#457 [13:53] <MagyTheMage> urielsalis ill copy paste the message i sent before: anyways ill type the problem i have in one single message, I have this error when i try to join a specific world in my servers, doesnt matter if bukkit, spigot or vanilla, same issue all the time, (Internal exception: io.netty.handler.codec.decoder.exception: Badly compressed packet - Size of 299
#458 [13:53] <MagyTheMage> 3650 is larger than protocol maximum of 2097152,) ive made a post about this too containing a lot more information i cant really type in here that much without it seeming like a mess. made a post about it in the minecraft forums https://www.minecraftforum.net/forums/support/server-support-and/2915867-badly-compressed-packet i would really appreciat
#459 [13:53] <MagyTheMage> e some help as im unsure of what to do now
#460 [13:53] <Ditto0627> urielsalis its simply put on my forum post: https://www.minecraftforum.net/forums/support/java-edition-support/2915972-problems-trying-to-run-minecraft-1-13-help-asap#c3
#461 [13:53] <MoGeRoS> Hello, i have a problem with minecraft 1.13, i can move, i can right click and left click but can't look around.
#462 [13:53] <urielsalis> MagyTheMage, wow thats long :P, one sec
#463 [13:53] <MagyTheMage> its a long story
#464 [13:53] <MagyTheMage> :p
#465 [13:53] <MagyTheMage> it gets longer if you check the minecraft forum link
#466 [13:53] <Ditto0627> lol, should we make a line?
#467 [13:53] <urielsalis> Ditto0627, no need
#468 [13:54] <urielsalis> Ditto0627, how did you update your graphics drivers?
#469 [13:54] <urielsalis> MagyTheMage, can you copy the full log in paste.ubuntu.com and give us the link?
#470 [13:55] <Ditto0627> i went to the intel site, had it scan my pc for updates, and updated what was necessary. I used this link: https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html
#471 [13:55] <MagyTheMage> urielsalis where would the log be again? in crash logs?
#472 [13:55] <urielsalis> ??> MagyTheMage launcher/log
#473 [13:55] <Absol> MagyTheMage: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#474 [13:55] <urielsalis> Ditto0627, ah, intel auto update utility, that usually doesnt work :P
#475 [13:55] <urielsalis> Ditto0627, one sec
#476 [13:55] <Ditto0627> ah
#477 [13:56] <MagyTheMage> allright...ill launch the server again to get a fresh log if the issue
#478 [13:56] <MagyTheMage> gimme a sec
#479 [13:56] <urielsalis> Ditto0627, download and install https://downloadcenter.intel.com/download/27892
#480 [13:56] <Ditto0627> of course not -_- thanks for all of the help urielsalis
#481 [13:56] <Ditto0627> which one?
#482 [13:57] * SethArrick [webchat@c-68-43-90-32.hsd1.mi.comcast.net] has joined #minecrafthelp
#483 [13:57] <urielsalis> Ditto0627, first one
#484 [13:58] <Ditto0627> if this works, ill jump out of my chair
#485 [13:58] <Ditto0627> and probably bang my knee on something
#486 [13:58] <SethArrick> I turned off my Discord Overlay and it still crashes upon lauching
#487 [13:58] <MagyTheMage> https://paste.ubuntu.com/p/3vdJhFbnR2/ the console doesnt show anything really..
#488 [13:59] <MagyTheMage> also, i do see a crash in the log on the bukkit server, dont see anything in the vanilla one
#489 [13:59] <MagyTheMage> and this crash long happens every time i get kicked
#490 [14:00] <urielsalis> SethArrick, sometimes you also need to disable/uninstall discord completely
#491 [14:00] <urielsalis> ??> MagyTheMage launcher/log-txt
#492 [14:00] <Absol> MagyTheMage: We need to see your full launcher log, which is created in the game directory.
#493 [14:00] <Absol> MagyTheMage: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#494 [14:00] <urielsalis> MagyTheMage, and make sure you are using the latest 1.13 vanilla server
#495 [14:00] <SethArrick> That stinks
#496 [14:00] * MoGeRoS [webchat@178.43.218.51.ipv4.supernova.orange.pl] has quit. (Quit: webchat.esper.net)
#497 [14:01] <urielsalis> SethArrick, yup :/, its a Discord issue
#498 [14:01] <urielsalis> SethArrick, im sure they are trying to fix it
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#500 [14:02] <SethArrick> So I went to the discord settings, and I disabled it for Minecraft only... it didn't work still, So i disabled overlay entirely and now it works! Thank you
#501 [14:02] * urielsalis tips hat
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#502 [14:03] <MagyTheMage> the log is 32 thousand lines long..
#503 [14:03] <MagyTheMage> should i send it anyways
#504 [14:03] <MagyTheMage> or do i delete it and get a fresh log
#505 [14:03] <urielsalis> MagyTheMage, indeed, send it to paste.ubuntu.com please
#506 [14:03] <MagyTheMage> k
#507 [14:05] * Ditto0627 [webchat@pool-96-234-79-192.nwrknj.fios.verizon.net] has joined #minecrafthelp
#508 [14:05] <Ditto0627> urielsalis no luck, i still have the same problem
#509 [14:05] <MagyTheMage> its not showing correctly when i click "paste!"...
#510 [14:06] <urielsalis> Ditto0627, you restarted your PC?
#511 [14:06] <urielsalis> MagyTheMage, hmm, lets try gist.github.com
#512 [14:06] <Ditto0627> yup, thats why i left the chat urielsalis
#513 [14:06] <urielsalis> Ditto0627, that happens as soon as you press play or when you load a world?
#514 [14:07] <Ditto0627> after the mojang logo, on the main menu
#515 [14:07] <urielsalis> Ditto0627, hmm
#516 [14:07] <urielsalis> Ditto0627, and it works just fine in 1.12.2?
#517 [14:08] <Ditto0627> last i tried, lemme try again
#518 [14:08] <Ditto0627> perfect
#519 [14:08] <MagyTheMage> https://gist.github.com/MagyTheMage/ec916b32f0c1e50730a5f1aebd9a1598
#520 [14:08] <Ditto0627> totally fine
#521 [14:08] <MagyTheMage> there you go
#522 [14:08] <urielsalis> Ditto0627, then make a bug report in bugs.mojang.com and give me the link
#523 [14:09] <urielsalis> MagyTheMage, thats after it crashed?
#524 [14:09] <MagyTheMage> thats the full log.. its probably before meanwhile and after
#525 [14:10] <MagyTheMage> i really couldnt finx any timestamps in the log
#526 [14:10] <MagyTheMage> none that made any sense anyways..
#527 [14:10] <urielsalis> MagyTheMage, mmm
#528 [14:10] <urielsalis> MagyTheMage, and you have the server log?
#529 [14:10] <MagyTheMage> Yep..
#530 [14:10] <MagyTheMage> i have a bunch of logs..
#531 [14:11] <MagyTheMage> there are a lot of them tho
#532 [14:11] <MagyTheMage> do you want me to put it all in a zip and send them all your wy?
#533 [14:11] <MagyTheMage> upload them to mediafire or something
#534 [14:12] <MagyTheMage> or just latest.log?
#535 [14:13] <MagyTheMage> this is the latest.log https://gist.github.com/MagyTheMage/9b58b8ecc6fecbe29719f7ec26a52ed5
#536 [14:13] <MagyTheMage> fresh one i created by opening the server and getting myself to get the error
#537 [14:15] <urielsalis> MagyTheMage, one sec
#538 [14:15] <urielsalis> MagyTheMage, that bukkit is error is caused by something not found in 1.8, plus that is 1.12.2. Use the vanilla 1.13 server
#539 [14:16] <MagyTheMage> i used a vanilla 1.12.2 server...should i try to update the map to 1.13?
#540 [14:16] <MagyTheMage> *As well
#541 [14:16] <MagyTheMage> this is the bukkit log
#542 [14:16] <MagyTheMage> i think i may have a vanilla log
#543 [14:16] <MagyTheMage> but the map is 1.12 so im unsure if it would help
#544 [14:18] <urielsalis> MagyTheMage, 1.13 is a new worldformat so it might even fix it :P
#545 [14:18] <MagyTheMage> i cant find a link to the 1.13 vanilla server.jar
#546 [14:18] <Ditto0627> urielsalis now when i try to log on to mojang, i can't even connect because for some reason i don't remember my password and im not receiving the reset emails
#547 [14:18] <MagyTheMage> :/
#548 [14:18] <urielsalis> MagyTheMage, one sec
#549 [14:18] <urielsalis> ??> Ditto0627 login/throttle
#550 [14:18] <Absol> Ditto0627: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#551 [14:18] <Absol> Ditto0627: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#552 [14:19] <urielsalis> MagyTheMage, https://minecraft.net/download/server
#553 [14:19] <Ditto0627> oof
#554 [14:19] * emppu58 [webchat@85-76-7-35-nat.elisa-mobile.fi] has joined #minecrafthelp
#555 [14:20] <emppu58> Hello, I can't find out what email was used when my account was created in 2012
#556 [14:20] <emppu58> Can you help me
#557 [14:20] <MagyTheMage> as i try this, would there be any way to restore the map for 1.12? even if it worked in 1.13?
#558 [14:21] <emppu58> Yo
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#560 [14:22] <urielsalis> ??> emppu58 account/forgot-email
#561 [14:22] <Absol> emppu58: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#562 [14:23] * MagyTheMage [webchat@70-0-31-181.fibertel.com.ar] has joined #minecrafthelp
#563 [14:23] <MagyTheMage> Ok im back seems like my internet got busted
#564 [14:23] <MagyTheMage> for a sec
#565 [14:23] <MagyTheMage> im not sure if you sent any messages as i was gone
#566 [14:23] <urielsalis> MagyTheMage, there is no way to restore it after upgrading to 1.13
#567 [14:23] <urielsalis> MagyTheMage, so make a backup
#568 [14:24] <Ditto0627> urielsalis https://bugs.mojang.com/browse/MC-134756 heres the bug report
#569 [14:25] <Ditto0627> I got in all hacker style (i only tried entering once cuz i don't often misspell my passwords)
#570 [14:25] <MagyTheMage> same error
#571 [14:25] <MagyTheMage> on 1.13
#572 [14:25] <Ditto0627> as me?
#573 [14:25] <urielsalis> MagyTheMage, can you give me the log of the server?
#574 [14:26] <MagyTheMage> https://gist.github.com/MagyTheMage/099aa760b4a10ae21500ed2d459d888c
#575 [14:28] <urielsalis> MagyTheMage, you are joining the game with 1.13 right?
#576 [14:28] <MagyTheMage> yep
#577 [14:28] <MagyTheMage> if it helps
#578 [14:28] <MagyTheMage> i entered the map with mc edit, couldnt really find anything weird, and i ran regionfixer and it said no chunks were corrupted
#579 [14:28] <urielsalis> mmm
#580 [14:29] <MagyTheMage> i also disabled all plugins, created a new fresh server, and still had the same
#581 [14:29] <MagyTheMage> tried it on a 1.12 vanilla server as well
#582 [14:29] <urielsalis> MagyTheMage, the log only shows the server having troubles keeping up(maybe you have too much things open in the same box) and then you disconnecting
#583 [14:29] <MagyTheMage> yep
#584 [14:29] <MagyTheMage> the server doesnt react at all...
#585 [14:33] * dill [webchat@209-239-26-168.ded.execulink.com] has joined #minecrafthelp
#586 [14:33] <dill> i forgot my email but i know my username and password
#587 [14:35] <mattym> dill, Did you migrate the account?
#588 [14:35] <dill> it asks me to put my email which i dont remember
#589 [14:35] <mattym> ??> dill account/send-email
#590 [14:36] <Absol> dill: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#591 [14:36] <Absol> dill: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#592 [14:39] <mattym> ??> MagyTheMage tools/hjt
#593 [14:39] <Absol> MagyTheMage: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#594 [14:39] <Absol> MagyTheMage: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#595 [14:41] <MagyTheMage> Absol https://paste.ubuntu.com/p/RvhQbgYXJH/
#596 [14:41] <mattym> MagyTheMage, And discord or at least its overlay is off correct?>
#597 [14:41] <MagyTheMage> im not sure. i doubt it
#598 [14:42] <MagyTheMage> ill see if i can disable it
#599 [14:42] <MagyTheMage> there overlay disabled
#600 [14:42] <mattym> MagyTheMage, Restart the game and see if it works
#601 [14:44] <MagyTheMage> same issue
#602 [14:44] <mattym> MagyTheMage, Will it load a completely new world
#603 [14:44] <MagyTheMage> yes
#604 [14:44] <MagyTheMage> it will load in any server a new world
#605 [14:44] <MagyTheMage> and the backup of that same world missing a bunch of stuff works
#606 [14:46] <mattym> MagyTheMage, Try to load the one that fails again, then get another copy of the launcher_log.txt file, the last one you provided seemed to be missing the last bit
#607 [14:46] <MagyTheMage> ok im going to rename the old log file to make sure it makes another one
#608 [14:46] <MagyTheMage> and it only contains the latest stuff..
#609 [14:46] <mattym> Ok
#610 [14:48] <MagyTheMage> where were the launcher logs again?
#611 [14:48] <mattym> MagyTheMage, Should just be the launcher_log file in .minecraft
#612 [14:50] <Ditto0627> so can anybody help me?
#613 [14:50] <mattym> Ditto0627, YOu need to contact Mojang as instructed.
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#615 [14:51] <Ditto0627> i did, still waiting on a response
#616 [14:51] <MagyTheMage> https://gist.github.com/MagyTheMage/f8791ed9a9bca4bc4b5e9b43e8ac3f50
#617 [14:52] <MagyTheMage> there
#618 [14:52] <mattym> Ditto0627, It will be at least 5 days.
#619 [14:52] <Ditto0627> oof
#620 [14:52] <Ditto0627> ok thanks
#621 [14:53] <mattym> MagyTheMage, And that is trying to load the world as a single player world, or trying to join that world on a server on the same machine?
#622 [14:54] <MagyTheMage> trying to join that world on a server on the same machine
#623 [14:54] <MagyTheMage> single player works no problem
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#626 [14:55] <mattym> MagyTheMage, Only problem I see there is it struggling to connect to itself, and nothing in the HJT that would seem to cause it.
#627 [14:55] <mattym> MagyTheMage, Are you using localhost or the internal IP to connect?
#628 [14:55] <MagyTheMage> i really have no idea whats happening...
#629 [14:55] <MagyTheMage> gimme as ec
#630 [14:56] <MagyTheMage> localhost
#631 [14:56] <mattym> MagyTheMage, See what happens if you use the computers internal ip.
#632 [14:57] <MagyTheMage> same issue
#633 [14:58] <mattym> MagyTheMage, And did it work on that machine that way before?
#634 [14:58] <MagyTheMage> yep
#635 [14:58] <MagyTheMage> three days ago it was working
#636 [14:59] <mattym> MagyTheMage, The only error it gets in the server log, would be something related to it not having enough resources to run both the server and game.
#637 [15:00] <mattym> MagyTheMage, What are the specs of the computer?
#638 [15:00] <MagyTheMage> i have 8gb of ram, a GTX960, and a i5 intel procesor..
#639 [15:00] <MagyTheMage> i have 2gb alocated for minecraft and i think 1 for the server
#640 [15:01] <mattym> MagyTheMage, The vanilla server threw up a warning that it wasnt launched with a batch file, or at the very least not launched with any arguments. Can you check if it has the 1G allocated
#641 [15:01] <MagyTheMage> i launched the vanilla server with the .jar
#642 [15:02] <mattym> MagyTheMage, Make a bat file to launch it, otherwise it think it defaults to a lower ram allocation
#643 [15:02] <MagyTheMage> what are the arguments i have tow rite in the batch file?
#644 [15:03] <mattym> MagyTheMage, Pink line here https://minecraft.net/en-us/download/server
#645 [15:04] <MagyTheMage> same error
#646 [15:05] <mattym> MagyTheMage, Yeah, not sure, seems like something in the world is causing a massive resource hog.
#647 [15:05] <MagyTheMage> but what could it be
#648 [15:05] * xBladeice [webchat@186-94-16-223.genericrev.cantv.net] has joined #minecrafthelp
#649 [15:05] <MagyTheMage> command blocks?
#650 [15:05] <MagyTheMage> big blocks?
#651 [15:05] <MagyTheMage> *big amount of
#652 [15:06] <xBladeice> Absol
#653 [15:06] <xBladeice> I need help
#654 [15:06] <mattym> MagyTheMage, Any number of things, hard to tell as its not giving enough info.
#655 [15:06] <MagyTheMage> dammit...
#656 [15:06] <xBladeice> I need help
#657 [15:13] <MagyTheMage> is there anything else to do?
#658 [15:14] <Ditto0627> SUCCESS! If anybody else has this problem in the future, Absol, this link solves the problem: https://bugs.mojang.com/browse/MC-134114 Turns out that around 5 other people had the problem because of razer cortex overlays. Similar to the discord overlay, it restricts the amount of memory that minecraft can use
#659 [15:15] <Ditto0627> didn't mean to @ razer...
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#661 [15:18] <MagyTheMage> out of curiosity mattym could a GUI have caused this?
#662 [15:19] <xBladeice> I need help
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#664 [15:35] * Webchat_72968 [webchat@168.26.253.82] has joined #minecrafthelp
#665 [15:37] <Webchat_72968> I'm getting this message... "java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" I can't figure out on my own what it must mean.
#666 [15:49] * Hashtag [webchat@035-140-073-007.dhcp.bhn.net] has joined #minecrafthelp
#667 [15:52] <Hashtag> Hello my Minecraft is not launching it keeps saying, "Unable to save download. close2.ogg." This has never happened before so I have no idea what to do.
#668 [15:56] * Israell2304 [webchat@66.232.187.245] has joined #minecrafthelp
#669 [15:57] <Israell2304> Hello, I was wondering if there is a reason why Minecraft doesn't work past version 1.8 on my Windows 8.1 computer
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#673 [16:07] <nickycfp> hello
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#675 [16:07] <nickycfp> Could someone help me resolve an issue
#676 [16:08] <nickycfp> On Minecraft 1.13 and seemingly other versions too, I look at my Multiplayer server list but all of them have "Can't Connect to server" written, and I get an error when I try to join any of them that says something like "failed to create child event loop." I've tried disabling my firewall, updating the launcher, everything. I would appreciate help
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#682 [16:23] <Silxnces> Im on a Mac and my game crashes after I join a world
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#688 [16:38] <Arabell> My 1.13 game crashes when I try to click any of the buttons on the title screen... I already tried uninstalling Discord, and that didn't help any.
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#690 [16:44] * Webchat_95063 [webchat@host-41.238.191.120.tedata.net] has joined #minecrafthelp
#691 [16:45] <Webchat_95063> cave 10
#692 [16:45] <Webchat_95063> cave 10 dont save
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#695 [16:49] <snyd67> My Minecraft suddenly started crashing upon startup. For the rare times when I do get logged in I try to connect to a server, it says "joining world" then the client freezes and crashes. I have tried reinstalling Java, Minecraft, and my video card drivers, using different launch options, turning various video options off, rebooting video drivers, a
#696 [16:49] <snyd67> nd several other small tweaks but nothing seems to help. I played the game 2 days ago with no issues so I do not know why this is happening.
#697 [16:50] <Webchat_95063> cave 10 cant save
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#699 [17:03] * Cepknight [webchat@66-189-50-230.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#700 [17:05] <Cepknight> hi so the past week my mine craft has been crashing and i cant even play the game aymore does anyone know whats going on
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#702 [17:07] <FrustratedLAN> Any one here?
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#706 [17:10] <Skyshrim> Hello everybody, I've been having problems with my server since upgrading to 1.13
#707 [17:11] <Skyshrim> it's constantly overloaded, even with nobody connected
#708 [17:11] <Skyshrim> and it crashes whenever I connect
#709 [17:12] <Skyshrim> It had good performance in 1.12
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#713 [17:15] <ATMdog> Hello, I have a new computer and im trying to download minecraft. Every time I try to launch a game it tells me Unable to save download. lwjgl-openal-3.1.6-natives-windows.jar
#714 [17:15] <ATMdog> I have uninstaled and instaled minecraft multiple times
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#717 [17:32] * BENJI66501 [webchat@45.56.195.211] has joined #minecrafthelp
#718 [17:32] <BENJI66501> hello
#719 [17:32] <BENJI66501> i need help badlyyy
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#723 [17:42] <AdventureDragon> hey so after installing the last 2 versions of java my Minecraft wont load it stays on the Mojang screen and in the first 5 seconds is says its not responding I don't have twitch or discord on my device its 100% vanilla can it be caused from missing files
#724 [17:42] * Arwen [webchat@108-83-118-223.lightspeed.mtryca.sbcglobal.net] has joined #minecrafthelp
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#726 [17:44] <Arwen> My computer is a macbook pro and when I got the new update for minecraft the aquatic update is said there was an error the current log config does not exist, what do i do if that happenes
#727 [17:44] <Arwen> ?
#728 [17:44] <AdventureDragon> and btw im on windows 10 32x bit
#729 [17:44] <AdventureDragon> laptop
#730 [17:44] * Sonicfan1007 [webchat@108-212-132-149.lightspeed.irvnca.sbcglobal.net] has quit. (Client Quit)
#731 [17:45] <mattym> Arwen, Thats exactly what the error said?
#732 [17:45] <mattym> ??> AdventureDragon launcher/log-txt
#733 [17:45] <Absol> AdventureDragon: We need to see your full launcher log, which is created in the game directory.
#734 [17:45] <Absol> AdventureDragon: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#735 [17:45] <AdventureDragon> im omn windows 10 dude
#736 [17:46] <mattym> AdventureDragon, Yes, those instructions are for windows.
#737 [17:46] <AdventureDragon> its nuthin
#738 [17:46] <AdventureDragon> blank
#739 [17:46] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#740 [17:46] <AdventureDragon> empty
#741 [17:47] <mattym> AdventureDragon, That file cannot be empty if you have gotten as far as the Mojang screen.
#742 [17:47] <AdventureDragon> it was working 1 week before the aqua update came out tho
#743 [17:48] <AdventureDragon> https://paste.ubuntu.com/
#744 [17:48] <mattym> AdventureDragon, Make sure you have hit the Paste! button on the page, and copy the full url
#745 [17:49] <AdventureDragon> r u sure ITS STILL FREAKING EMPTY
#746 [17:49] <mattym> AdventureDragon, Check the instructions again, if you are looking at the correct file, it cannot be empty.
#747 [17:49] <AdventureDragon> I HIT PASTE ITS EMPTY
#748 [17:49] * Webchat_64679 [webchat@pool-71-184-193-46.bstnma.fios.verizon.net] has joined #minecrafthelp
#749 [17:50] <AdventureDragon> *SIGN IM A FREAKING NUB*
#750 [17:50] * AdventureDragon [webchat@174-23-73-245.slkc.qwest.net] has quit. (Quit: webchat.esper.net)
#751 [17:51] * AdventureDragon [webchat@174-23-73-245.slkc.qwest.net] has joined #minecrafthelp
#752 [17:51] <Webchat_64679> So I have an issue with recovering my account. I no longer use the email that's associated with my account and I tried to switch emails but I do not have security questions set up apparently. I also cannot get my transaction ID as it is probably in the email I can no longer access
#753 [17:51] <AdventureDragon> did ze steps STILL EMPTY
#754 [17:52] <AdventureDragon> SEND THE STEPS AGAIN
#755 [17:52] <mattym> AdventureDragon, Stop with the caps
#756 [17:52] <AdventureDragon> Caps lock button broke
#757 [17:52] <mattym> Webchat_64679, Fill in the support form without it, they will see if they can get enough info to proceed.
#758 [17:53] <mattym> ??> AdventureDragon launcher/log-txt
#759 [17:53] <Webchat_64679> Ok, thanks
#760 [17:53] <Absol> AdventureDragon: We need to see your full launcher log, which is created in the game directory.
#761 [17:53] <Absol> AdventureDragon: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#762 [17:53] * AdventureDragon [webchat@174-23-73-245.slkc.qwest.net] has quit. (Client Quit)
#763 [17:54] * AdventureDragon [webchat@174-23-73-245.slkc.qwest.net] has joined #minecrafthelp
#764 [17:54] <AdventureDragon> steps...
#765 [17:55] <AdventureDragon> irc sux
#766 [17:55] <AdventureDragon> with my wifi
#767 [17:55] <mattym> ??> AdventureDragon launcher/log-txt
#768 [17:55] <Absol> AdventureDragon: We need to see your full launcher log, which is created in the game directory.
#769 [17:55] <Absol> AdventureDragon: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#770 [17:55] <AdventureDragon> lag
#771 [17:55] <AdventureDragon> it wont open
#772 [17:56] <mattym> AdventureDragon, Is the launcher/game still open?
#773 [17:56] <AdventureDragon> yes the launcher is open whyyyy
#774 [17:56] <mattym> AdventureDragon, Close everything minecraft related before trying to open the file.
#775 [17:57] <AdventureDragon> including The file explorer
#776 [17:57] <mattym> AdventureDragon, What?
#777 [17:57] <AdventureDragon> its still open just trollin
#778 [17:57] * Israell2304 [webchat@66.232.187.245] has quit. (Quit: webchat.esper.net)
#779 [17:57] <AdventureDragon> load website
#780 [17:58] <AdventureDragon> send steps agon
#781 [17:58] <mattym> AdventureDragon, Just read up
#782 [17:58] <AdventureDragon> it wont work try sending the steps again
#783 [17:58] <mattym> AdventureDragon, They are still in your chat log.
#784 [17:59] <AdventureDragon> omg LOAD WEBSITE
#785 [17:59] <AdventureDragon> send steps again GOD DAMMIT
#786 [18:00] <AdventureDragon> the log went away
#787 [18:00] <mattym> Scroll up.
#788 [18:00] <AdventureDragon> its not THERE
#789 [18:00] <mattym> ??> AdventureDragon launcher/log-txt
#790 [18:00] <Absol> AdventureDragon: We need to see your full launcher log, which is created in the game directory.
#791 [18:00] <Absol> AdventureDragon: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#792 [18:01] <AdventureDragon> wtf is wrong with u ms edge
#793 [18:02] <AdventureDragon> it worked but still empty
#794 [18:03] <AdventureDragon> ill restart my browser
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#796 [18:03] * Milo [webchat@cpe-68-175-4-44.nyc.res.rr.com] has joined #minecrafthelp
#797 [18:05] * AdventureDragon [webchat@174-23-73-245.slkc.qwest.net] has joined #minecrafthelp
#798 [18:05] <AdventureDragon> STEPS...
#799 [18:05] <AdventureDragon> I SAID STEPS
#800 [18:06] <mattym> !kick AdventureDragon Don't be impatient.
#801 [18:06] <AdventureDragon> :/
#802 [18:06] <mattym> !remove AdventureDragon Don't be impatient.
#803 [18:06] * Absol kicked AdventureDragon from #minecrafthelp (Reason: dventureDragon :Don't be impatient.)
#804 [18:07] * AdventureDragon [webchat@174-23-73-245.slkc.qwest.net] has joined #minecrafthelp
#805 [18:07] <AdventureDragon> did u try ur hardest to get arid of meh
#806 [18:07] <Milo> when I try to load a world it says java tm something not responding
#807 [18:07] * BENJI66501 [webchat@45.56.195.211] has joined #minecrafthelp
#808 [18:07] <mattym> AdventureDragon, This is the last time I am going to repeat it. One, I better not see the cpas again. 2) if you can't remember the instructions, then we cannot help you.
#809 [18:08] <BENJI66501> did anyone reply or not?
#810 [18:08] <mattym> ??> AdventureDragon launcher/log-txt
#811 [18:08] <Absol> AdventureDragon: We need to see your full launcher log, which is created in the game directory.
#812 [18:08] <Absol> AdventureDragon: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#813 [18:08] <mattym> BENJI66501, Just stat the problem.
#814 [18:08] <BENJI66501> o
#815 [18:08] <mattym> Milo, What is the exact message, and when does it appear?
#816 [18:08] <Milo> i forgot let me try to load it again real quick
#817 [18:08] <AdventureDragon> ARE YOU trying TO make ME MAD
#818 [18:08] <mattym> !terminate AdventureDragon
#819 [18:08] * Absol kicked AdventureDragon from #minecrafthelp (Reason: dventureDragon :You have been removed from this channel)
#820 [18:09] <BENJI66501> so i cant log in because it wont connect to the server and i cant even log into the minecraft website
#821 [18:10] <mattym> BENJI66501, What message do you get when you try on the launcher, and on the site?
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#823 [18:10] <Milo> when i try to enter the world it says Minecraft 1.13 (not responding). and then i try to ex out and it says Java(TM) Platform SE binary is not responding
#824 [18:11] <Milo> and then i x out of that and it says game crash
#825 [18:11] <mattym> Milo, It happens when entering a world, not on the main menu or before?
#826 [18:11] <BENJI66501> launcher says "cant connect to server" and the website says"An error prevented your request from being processed. Please try again."
#827 [18:11] <mattym> ??> BENJI66501 tools/hjt
#828 [18:11] <Absol> BENJI66501: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#829 [18:11] <Absol> BENJI66501: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#830 [18:11] <Milo> no, only when i try to enter a world
#831 [18:11] <mattym> Milo, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#832 [18:12] <Milo> they are both off
#833 [18:12] <mattym> Milo, Both?
#834 [18:12] <Milo> yes
#835 [18:13] <mattym> Milo, I am not talking about two settings, what do you mean by both?
#836 [18:13] <Milo> or sorry i misread
#837 [18:13] <Milo> both vbo and vsync
#838 [18:13] <Milo> does that matter?
#839 [18:13] <mattym> ??> Milo launcher/log-txt
#840 [18:13] <Absol> Milo: We need to see your full launcher log, which is created in the game directory.
#841 [18:13] <BENJI66501> how do i do a system scan?
#842 [18:13] <Absol> Milo: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#843 [18:14] <mattym> BENJI66501, Read all the instructions, you have skipped the first message.
#844 [18:14] <BENJI66501> it just starts the launcher on my computer
#845 [18:15] <mattym> BENJI66501, You are skipping instructions.
#846 [18:15] <BENJI66501> i do run it as admin
#847 [18:15] <mattym> BENJI66501, Before that, you are skipping an entire message worth of instructions.
#848 [18:16] * Rocky9098 [webchat@99-47-129-254.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#849 [18:16] <BENJI66501> ahhh im so sorry
#850 [18:16] * FerHunt [webchat@189.222.234.134.dsl.dyn.telnor.net] has joined #minecrafthelp
#851 [18:17] <Milo> https://paste.ubuntu.com/
#852 [18:17] <Rocky9098> Hello, I've had a minecraft account for years, and with the recent forced migration my account was tied to email1, but after not being able to log in I attempted to create a new account with email1 and it is now only allowing demo mode.
#853 [18:17] <Milo> i think i did it wrong
#854 [18:17] <mattym> Milo, Yeah, make sure you copy the full link to it.
#855 [18:18] * Rocky9098 [webchat@99-47-129-254.lightspeed.cicril.sbcglobal.net] has quit. (Client Quit)
#856 [18:18] <Milo> i pasted everything i had to the "content"
#857 [18:18] <Milo> and then pressed paste!
#858 [18:18] <Milo> then i copied and pasted the link here
#859 [18:18] <mattym> Milo, Make sure you have entered anything into the pster field
#860 [18:18] <mattym> Milo, THen hit paste again
#861 [18:18] <Milo> okay
#862 [18:19] <Milo> what about the syntax and experation
#863 [18:19] <BENJI66501> can i pm it to you? ik it says not to but i dont feel comfortable w/ other ppl seeing it
#864 [18:19] <Milo> https://paste.ubuntu.com/p/2tVWPn2XY3/
#865 [18:20] <Milo> i think it worked this time
#866 [18:21] <mattym> BENJI66501, It has no important or personal info in it.
#867 [18:22] <BENJI66501> o ok
#868 [18:22] <BENJI66501> https://paste.ubuntu.com/p/DMbbVmxDzg/
#869 [18:22] <mattym> Milo, Are you running Discord at all?
#870 [18:23] <Milo> i was but then i uninstalled i, and then i tried playing the game but it still doesn't work
#871 [18:23] <mattym> BENJI66501, Uninstall Akamai Netsession, then restart the computer, and try logging in again.
#872 [18:24] <mattym> Milo, Are you running Razer Synapse or Cortex?
#873 [18:24] <Milo> im not sure, how do i check?
#874 [18:25] <mattym> ??> Milo tools/hjt
#875 [18:25] <Absol> Milo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#876 [18:25] <Absol> Milo: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#877 [18:27] <BENJI66501> what is akamai?
#878 [18:28] <Milo> https://paste.ubuntu.com/p/KztSZ2WdWP/
#879 [18:29] <mattym> Milo, Ok, I see the problem.
#880 [18:29] <mattym> ??> Milo av/adwcleaner
#881 [18:29] <Absol> Milo: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#882 [18:29] <Absol> Milo: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#883 [18:30] <BENJI66501> what akamai webservices?
#884 [18:31] <BENJI66501> *netsession
#885 [18:31] <mattym> BENJI66501, Its installed on your computer, uninstall it.
#886 [18:32] * Milo [webchat@cpe-68-175-4-44.nyc.res.rr.com] has quit. (Quit: webchat.esper.net)
#887 [18:34] <BENJI66501> what now?
#888 [18:35] <mattym> BENJI66501, As I said uninstall it, then restart the computer.
#889 [18:36] <BENJI66501> oh ok
#890 [18:36] <BENJI66501> im so sorry i am tired and i missed that
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#892 [18:40] * milo [webchat@cpe-68-175-4-44.nyc.res.rr.com] has joined #minecrafthelp
#893 [18:41] <milo> ive downloaded malwarebytes
#894 [18:41] <milo> and cleaned and scanned
#895 [18:41] <milo> is there anything else I need to do
#896 [18:41] <mattym> milo, Try running the game again.
#897 [18:41] <milo> okay
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#900 [18:45] <milo> okay so it started loading and at first I thought it was gonna work because it got past just a plain dirt block screen, but then it randomly shut down and at the launch it said game crash
#901 [18:45] <mattym> milo, Can you get a new log
#902 [18:45] <milo> what do you mean
#903 [18:45] <mattym> ??> milo launcher/log-txt
#904 [18:45] <Absol> milo: We need to see your full launcher log, which is created in the game directory.
#905 [18:45] <Absol> milo: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#906 [18:47] <milo> https://paste.ubuntu.com/p/dmRvg6GhXj/
#907 [18:47] * BENJI66501 [webchat@174-082-108-222.dhcp.chtrptr.net] has joined #minecrafthelp
#908 [18:47] <BENJI66501> it didnt work
#909 [18:48] <mattym> milo, Hmm gonna need another HJT report as well
#910 [18:48] <mattym> ??> milo tools/hjt
#911 [18:48] <Absol> milo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#912 [18:48] <Absol> milo: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#913 [18:48] <mattym> BENJI66501, Are you on your home internet?
#914 [18:48] <BENJI66501> yes i am
#915 [18:48] <mattym> BENJI66501, Are you using any Proxy or VPN software?
#916 [18:49] <milo> didn't I aready download hijacl?
#917 [18:49] <milo> so can I just run it
#918 [18:49] <mattym> milo, Yes
#919 [18:49] <BENJI66501> i was but i deleted it just now bc i was banned? and it made me uninstall it
#920 [18:50] <mattym> BENJI66501, Make sure its not still running.
#921 [18:50] <BENJI66501> i just did
#922 [18:50] <BENJI66501> it works
#923 [18:50] <BENJI66501> thank you so much
#924 [18:50] <milo> https://paste.ubuntu.com/p/PyjfdG3ZSX/
#925 [18:51] * BENJI66501 [webchat@174-082-108-222.dhcp.chtrptr.net] has quit. (Client Quit)
#926 [18:51] <mattym> ??> milo error/download
#927 [18:51] <Absol> milo: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#928 [18:51] <mattym> milo, Follow the instructions in the link from Absol that are for Razer Synapse
#929 [18:52] <mattym> milo, You dont have it installed, so you wont need ot remove it. but follow the other notes it has for it.
#930 [18:54] * SirHaxe [~SirHaxe@ip5f5bf2e8.dynamic.kabel-deutschland.de] has quit. ()
#931 [18:55] <milo> okay ill try
#932 [18:57] <milo> the fourth and fifth directions confuse me
#933 [18:57] * e_l1997_ [~quassel@2.69.63.205.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#934 [18:57] <milo> In the Edit System Variable (or New System Variable) window, specify the value of the PATH environment variable. Click OK. Close all remaining windows by clicking OK.
#935 [18:57] <mattym> milo, You dont need step 4 or 5
#936 [18:57] <milo> uhm
#937 [18:58] <mattym> milo, As long as you are in the Environment Variables.
#938 [18:58] <milo> okay
#939 [18:58] <mattym> milo, make sure it does not include that settting mentioned on the page Absol linked
#940 [18:59] <milo> what setting
#941 [18:59] <mattym> milo, Read it again at https://minecraftirc.net/support-articles/known-incompatible-software/
#942 [19:00] <milo> okay I did that
#943 [19:00] <mattym> milo, you found and deleted that setting?
#944 [19:00] <milo> yes
#945 [19:00] <mattym> milo, Restart the game and try to load it agian.
#946 [19:01] <milo> wow thank you so much
#947 [19:02] <milo> it works
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#951 [19:45] <breadchai> Hi someone please help
#952 [19:45] <breadchai> hello
#953 [19:46] <breadchai> oh what
#954 [19:47] <breadchai> Hi can someone help me out
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#964 [20:25] <jesse> Hi guys, I have made a mistake on my Minecraft game. I have lowered the resolution to the lowest setting, it has now not allowed my to change it back I am stuck on main menu trying to click but it refuses to hover over the settings. Please help.
#965 [20:26] <mattym> jesse, Do you know how to get to your .minecraft folder.
#966 [20:27] <jesse> hold on one sec ill be 5 min
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#999 [20:34] <AdrianG> I'm dealing with some kind of Java issue with the 1.13 latest release of the game. When I try and launch the game it starts downloading 1.13 and then gives me the error "unable to locate java runtime" I haven't changed the location of anything since i played before this update came out so i'm not sure what the issue is.
#1000 [20:34] <jesse> im back ill look at it now
#1001 [20:34] <mattym> ??> AdrianG launcher/jvm
#1002 [20:34] <Absol> AdrianG: If you are experiencing and error similar to "Unable to locate the Java runtime", head to Launch Options, turn on Advanced Settings, click on the profile you intend to use (usually Latest release). The Java executable options should be set to Off (grey). If not, turn it off, Save and restart the launcher.
#1003 [20:34] <mattym> jesse, Do you know how to get to your .minecraft folder.
#1004 [20:35] <jesse> cant seem to find it please tell me how
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#1006 [20:35] <mattym> ??> jesse win/.minecraft
#1007 [20:35] <jesse> found it
#1008 [20:35] <Absol> jesse: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1009 [20:35] <jesse> whats next
#1010 [20:35] <mattym> jesse, Ok, delete the options file found there. Then restart the game.
#1011 [20:36] <AdrianG> That worked for me, thank you Absol
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#1013 [20:37] <jesse> u guys are legends
#1014 [20:37] <jesse> its fixed now
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#1027 [21:34] <ExtremelyTired> Hello i am getting an issue
#1028 [21:35] <ExtremelyTired> https://pastebin.com/L59V2zvW
#1029 [21:35] <ExtremelyTired> Can anyone help?
#1030 [21:37] * SSW_Lee_Sin [webchat@host-76-11-222-130.newwavecomm.net] has joined #minecrafthelp
#1031 [21:38] <SSW_Lee_Sin> The game crashed whilst initializing game
#1032 [21:38] <SSW_Lee_Sin> Error: java.lang.OutOfMemoryError: Java heap space
#1033 [21:40] <SSW_Lee_Sin> The game crashed whilst initializing game
#1034 [21:40] <SSW_Lee_Sin> Error: java.lang.OutOfMemoryError: Java heap space
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#1036 [21:41] <ExtremelyTired> <> https://pastebin.com/L59V2zvW
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#1041 [21:52] <KingGizz> yo
#1042 [21:52] <KingGizz> anyone there? been trying to get my MC to work since 1.13 but nothing will work
#1043 [21:53] <KingGizz> I have reinstalled the game, reinstalled java both multiple times and nothing i seem to do works
#1044 [21:54] <KingGizz> when joing single, multi, or realms, my game crashes on "joining game" and i cannot get in anything
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#1048 [22:09] <Guest41713> Hi. I'm having a problem starting up Minecraft
#1049 [22:09] <Guest41713> The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#1050 [22:10] <Guest41713> That's the problem right there
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#1053 [22:14] <Artique77> I think my account has been hacked as I can't log on or change password (password reset email not coming to my email account). I have had owned minecraft for too long and several computers ago so I can't find any transaction id. Help please
#1054 [22:17] <Artique77> Anyone?
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#1056 [22:28] <Artique77> Account was hacked Can't reset password (reset password email not arriving). No transaction ID as I got account/game several years ago and several computers ago. Help please?
#1057 [22:28] * Smolish [webchat@28-169-191-190.cab.prima.net.ar] has joined #minecrafthelp
#1058 [22:28] <Smolish> HELP!
#1059 [22:28] <Smolish> pls
#1060 [22:30] <Smolish> any1?
#1061 [22:34] <Smolish> :(((((((((((((((((((((
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#1064 [22:42] <XDeathDragonX> How do i fix this? Unable to start Java. Error details: The requested operation requires elevation Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_51\bin\javaw.exe
#1065 [22:42] <XDeathDragonX> Exists: file
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#1068 [22:56] <joanee> So i used to have forge and like decocraft and stuff and now my game wont load
#1069 [22:57] <joanee> HELP ME
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#1075 [23:18] <Teash> ty was the discord overlay
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#1078 [23:25] <richard> game crash can't play minecraft on my mac
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#1084 [23:38] <Aquilea> i need help
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#1087 [23:45] <Webchat_36865> hello
#1088 [23:45] <Webchat_36865> i want a refund
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#1091 [23:48] <Pike> hello i need help with this
#1092 [23:49] <Pike> Error details: The system cannot find the path specified
#1093 [23:49] <Pike> Filename on disk: javaw.exe
#1094 [23:50] <MarnieTN> Hi, I have Minecraft Java Edition. a week ago my game was still running smoothly. But it started to run 2 or 3 launchers at the same time (I saw it on the task manager details) and it's causing the not responding screen and just crashed, with or without end task the launcher. It might be a coincident that i got the minecraft window 10 Edition aroun
#1095 [23:50] <MarnieTN> d a week ago. I thought it was the reason why my minecraft launches 2 launchers at the same time, so i uninstall my minecraft window 10 from the laptop. But my minecraft java edition is still not working, and i lost my minecraft window 10 as well. I dont know how to get it back. They said the code is redeemed.
#1096 [23:57] * oceanman32 [webchat@cpe-107-184-51-76.socal.res.rr.com] has joined #minecrafthelp
#1097 [23:57] <oceanman32> Hello? O
#1098 [23:58] <oceanman32> My Minecraft uses 90% of my CPU for some reason, and I now get extremely decreased performance. Is there a fix for this? In addition, discord overlay is off and occasionally my game will crash as well
#1099 [23:58] <oceanman32> If anyone knows the fix for this I'd appreciate it :)