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#3 [00:03] <thelounge26> Hi, I am using a old email I have no acsess to and I need to hcnage it but I cant because my account isn't secured
#4 [00:03] <thelounge26> what do I do to change this email
#5 [00:03] <nightmare99745> MINECRAFT won't stop giving me errors to lode minecraft
#6 [00:07] <nightmare99745> you create a new email
#7 [00:11] <Artique77> Account was hacked. I can't reset password (reset password email not arriving). No transaction ID as I got account/game several years and several computers ago. Help please?
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#13 [00:50] <Steve> Howdy. so my minecraft wont even launch when I click it. I am running OSX 10.11.6, Java is up to date. Any ideas?
#14 [01:07] <Steve> Nevermind! I managed to get it to run through the .jar file. Thanks!
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#22 [02:33] <Rhysicles> looking for help with minecraft crash problem
#23 [02:34] <Rhysicles> anyone who can help?
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#32 [03:13] <Marchwek> hello
#33 [03:14] <Marchwek> i have problem for install minecraft 1.13
#34 [03:16] <Marchwek> moge rozmawiac z polakiem? lub osoba ktora umie mowic po polsku?
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#38 [03:18] <minecraftplayeryt> i need help!
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#51 [03:42] <bunnyfur> Hello, recently I downloaded Minecraft onto my new laptop, Lenovo Flex 5 with a Windows 10 operating system and a NVIDIA GeForce MX130 display adapter (graphics card). When I log onto Hypixel, some parts of the world are just pitch black, others have a very dark blue tint to them, and the rest are shaded with a yellower hue. In addition, the minecr
#52 [03:42] <bunnyfur> aft launcher can't launch 1.13 OR even previous versions, such as 1.8.9, any ideas what to do?
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#63 [04:51] <Ukanlos30> hi, my minecraft realms server is not loading properly. I tried to backup the world from earlier today when it was working fine, and i get an error "an error occurred (500) could not connect to realms: read timed out"
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#66 [04:56] <Ukanlos30> im calling my mom
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#68 [05:03] <gzrk> 1.13 game is not crashing upon launching but when loading a new world. I opened a world made in the previous snapshot and everything was fine up until i decided to make a new world. Could someone please give some advice on this situation? (I am currently trying to load a world from 1.12 and it is taking some time to load though has not crashed the
#69 [05:03] <gzrk> game as of yet)
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#73 [05:34] <ktm780> Hi after the 1.13 update my minecraft is unable to load it just says not responding i haven't had any of these issues in the past plz help
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#83 [07:25] <Shyguy> Heyy. Past couple of hours I've been trying to log into Realms, but I just get a very long "Connecting..." message followed by red text saying "An error occurred please try again later." Ever since the 1.13 update everything seems to be working pretty...terribly. Apparently all the realms status is "healthy".
#84 [07:25] <urielsalis> Shyguy, are you the owner of the realm?
#85 [07:25] <Shyguy> yup
#86 [07:26] <urielsalis> Shyguy, can you restart the realm without connecting to it?
#87 [07:26] <Shyguy> Well, I can try. How do I do that ?
#88 [07:28] <urielsalis> Shyguy, no idea, we dont have many people with realms here :/
#89 [07:30] <Shyguy> I can see why, really. I used to have my own server, but upload speeds where I live are trash. So I decided to just buy a realms subscription until I can get better internet somewhere else. It was fine until recently. Been buggy as hell and spitting errors out all over itself. With newly generated 1.13 worlds, too. So it shouldn't be a map compatib
#90 [07:30] <Shyguy> ility issue.
#91 [07:30] <Shyguy> And I even tested the connection by downloading a copy of one of the world backups, and it worked...albeit slowly.
#92 [07:30] <urielsalis> ??> Shyguy account/send-email
#93 [07:30] <Absol> Shyguy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#94 [07:30] <Absol> Shyguy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#95 [07:31] <Shyguy> Well, thanks
#96 [07:31] <Shyguy> Well, thanks
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#99 [08:15] <tigerish> hello
#100 [08:15] <tigerish> i am having a problem in downloading minecraft
#101 [08:16] <tigerish> i bought it yesterday but still not a minute of playtime
#102 [08:16] <urielsalis> tigerish, what problem?
#103 [08:16] <tigerish> https://bugs.mojang.com/browse/MCL-9736
#104 [08:16] <tigerish> this one
#105 [08:16] <tigerish> the mods just said i have duplicated a post and ignored it
#106 [08:17] <urielsalis> tigerish, have you tried the solution in the duplicate?
#107 [08:17] * bathtub_shark [zarthus@liefland.net] has joined #minecrafthelp
#108 [08:18] <tigerish> the uninstalling incompatible programms ?
#109 [08:18] <tigerish> yes i did
#110 [08:18] <urielsalis> ??> tigerish tools/hjt
#111 [08:18] <Absol> tigerish: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#112 [08:18] <Absol> tigerish: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#113 [08:18] <urielsalis> tigerish, they marked it as duplicate of https://bugs.mojang.com/browse/MCL-5546 right?
#114 [08:18] <tigerish> yes
#115 [08:18] <urielsalis> tigerish, I wrote that ticket :P
#116 [08:19] * Webchat_52344 [webchat@112.103.222.210] has joined #minecrafthelp
#117 [08:19] <tigerish> should i give absol thing a try ?
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#119 [08:19] <tigerish> u gave that ticket without considering my problem wow
#120 [08:19] <urielsalis> tigerish, yup, its a bot, I told it to print that message for you to follow
#121 [08:22] <tigerish> it says it denied to acces to host file
#122 [08:23] <urielsalis> tigerish, doesnt matter, continue with the instructions
#123 [08:24] <tigerish> https://paste.ubuntu.com/p/xhQXJCqbJS/
#124 [08:25] <tigerish> is this correct ?
#125 [08:25] <urielsalis> tigerish, yep, one moment
#126 [08:26] <urielsalis> tigerish, looks like you have Webcompanion
#127 [08:26] <tigerish> that is ?
#128 [08:27] <urielsalis> tigerish, its supposed to be an AV, breaks more things that it protects you from
#129 [08:27] <urielsalis> tigerish, known to cause download and login issues
#130 [08:27] <urielsalis> tigerish, to remove it, follow the following instructions
#131 [08:28] <urielsalis> tigerish, Uninstall Lavasoft WebCompanion from the control panel, then follow https://www.reddit.com/r/techsupport/comments/3k1rxt/how_can_i_delete_lavasofttcpservice64dll/cwdql5d/ to complete uninstalling Ad-aware.
#132 [08:28] <tigerish> uninstalled it
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#134 [08:29] <tigerish> okay i will restart now and come back
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#137 [08:35] * ziffdodo2 [webchat@IP-185-36-160-18.brouzdal.cz] has joined #minecrafthelp
#138 [08:36] <ziffdodo2> Hey guys, is anybody here right now?
#139 [08:37] <urielsalis> ziffdodo2, maybe :P
#140 [08:37] <ziffdodo2> Thanks God :O
#141 [08:38] <ziffdodo2> I need some help :|
#142 [08:38] <ziffdodo2> Would you mind helping me please?
#143 [08:39] <urielsalis> ziffdodo2, with?
#144 [08:39] <ziffdodo2> The game always crashes on startup, without any crashlog showing up
#145 [08:40] <ziffdodo2> I've already tried everything, but still nothing
#146 [08:41] <ziffdodo2> Installed the latest video card driver, the latest Java, the latest launcher, still nothing
#147 [08:42] <urielsalis> ??> ziffdodo2 launcher/log-txt
#148 [08:42] <Absol> ziffdodo2: We need to see your full launcher log, which is created in the game directory.
#149 [08:42] <Absol> ziffdodo2: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#150 [08:44] * Tigerish [webchat@62-209-14-236.rev.bb.zain.com] has joined #minecrafthelp
#151 [08:45] <Tigerish> hello, i still have the same error :(
#152 [08:45] <urielsalis> Tigerish, same file too?
#153 [08:45] <urielsalis> ??> Tigerish tools/hjt
#154 [08:45] <Tigerish> yes
#155 [08:45] * Eratyke [webchat@36.sub-174-226-8.myvzw.com] has joined #minecrafthelp
#156 [08:45] <Tigerish> patchy 1,1
#157 [08:45] <Absol> Tigerish: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#158 [08:45] <ziffdodo2> done
#159 [08:45] <Absol> Tigerish: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#160 [08:45] <urielsalis> Tigerish, and make sure to run it as admin
#161 [08:45] <urielsalis> ziffdodo2, give me the link please
#162 [08:45] <Tigerish> the game ?
#163 [08:46] <urielsalis> Tigerish, HJT
#164 [08:46] <ziffdodo2> urielsalis oh, sure, sorry
#165 [08:46] <ziffdodo2> https://paste.ubuntu.com/p/DRc6MKD9nv/
#166 [08:46] <Eratyke> Hello, I have been unable to download any and all versions of minecraft after pressing the play button in the minecraft launcher. I am on mac, and I get a failed to download file error message. I have no firewalls or antivirus up.
#167 [08:46] <Tigerish> https://paste.ubuntu.com/p/96XSp8n5DV/
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#169 [08:47] <urielsalis> ??> Eratyke tools/hjt
#170 [08:47] <Absol> Eratyke: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#171 [08:47] <Absol> Eratyke: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#172 [08:47] <urielsalis> ziffdodo2, one moment
#173 [08:47] <urielsalis> Tigerish, one moment
#174 [08:47] <ziffdodo2> :)
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#176 [08:48] <urielsalis> Tigerish, webcompanion its still there
#177 [08:48] <Tigerish> i did uninstall it
#178 [08:48] <Tigerish> and the control panel uninstall programm list doesn't have the name
#179 [08:48] <Tigerish> i checked
#180 [08:49] <urielsalis> Tigerish, one moment
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#182 [08:49] <Tigerish> ok
#183 [08:49] <urielsalis> ziffdodo2, can you paste the crash log in paste.ubuntu.com?
#184 [08:49] <urielsalis> ??> Tigerish av/adwcleaner
#185 [08:49] <Absol> Tigerish: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#186 [08:49] <Absol> Tigerish: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#189 [08:52] <ziffdodo2> urielsalis man there is no crashlog wtf
#190 [08:52] <ziffdodo2> where can I find it, please?
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#192 [08:53] <urielsalis> ziffdodo2, what does it show when you try to play the game?
#193 [08:54] * Eratyke [webchat@36.sub-174-226-8.myvzw.com] has quit. (Quit: webchat.esper.net)
#194 [08:54] <ziffdodo2> urielsalis I'll try to translate correctly: "Java Runtime SE binary does not respond"
#195 [08:54] <urielsalis> ziffdodo2, do you have discord?
#196 [08:55] <ziffdodo2> yeah
#197 [08:55] <urielsalis> ziffdodo2, Disable the discord overlay
#198 [08:57] <ziffdodo2> urielsalis trying to do so, can't even open discord fml
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#202 [09:00] <nedio> https://paste.ubuntu.com/p/9r7YSmJSzD/
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#204 [09:00] <Tigerish> mhmm hi
#205 [09:01] <Tigerish> still doesn't work :(((
#206 [09:01] <Tigerish> https://paste.ubuntu.com/p/yHS8KDs4vb/
#207 [09:02] <Tigerish> this is the ad aware antivirus thingy u gave me
#208 [09:02] <Tigerish> https://paste.ubuntu.com/p/Y29fQ8qyXm/
#209 [09:03] <Tigerish> and this is the HJT
#210 [09:04] <ziffdodo2> urielsalis u left, right?
#211 [09:05] <Tigerish> he's still here
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#213 [09:09] <Rune_K> Read what IRC investigative journalists have uncovered on the freenode pedophilia scandal https://encyclopediadramatica.rs/Freenodegate
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#222 [09:31] <Guest52535> hey i every version of minecraft is unplayable for me for some reason
#223 [09:31] <Guest52535> it either says failed to download af_za.lang or af_za.json
#224 [09:32] <Guest52535> and every single support site says it has to do with something called bytefence but i dondt have that or anything like it on my pc.
#225 [09:33] <Guest52535> and just 1 week ago i was playing a snapshot and now none of the versions will download and act like ive never played them
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#230 [09:59] <Tigerish> +urielsalis are u there ?
#231 [10:00] <Tigerish> umm any other mod ?
#232 [10:00] <Tigerish> https://paste.ubuntu.com/p/mJg5jHFjvV/
#233 [10:00] <Tigerish> i can't download the game :(
#234 [10:03] <Guest52535> same
#235 [10:03] * Pola [webchat@68.120.218.87.dynamic.jazztel.es] has joined #minecrafthelp
#236 [10:03] <Pola> HI there! I have a problem
#237 [10:05] <Pola> I want to login to my account but I forgot password. I wanted to reset it so I asked twice for verification code. I want to play minecraft again, after 2 years. I have my email and the number of gift code I got. What can I do?
#238 [10:09] <Lord_Ralex> ??> Pola mojang/email
#239 [10:09] <Absol> Pola: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#240 [10:09] <Absol> Pola: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#241 [10:17] <Tigerish> hello ?
#242 [10:18] * Guest52535 [webchat@124.84.207.77.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#243 [10:19] * venfae [webchat@host86-160-147-223.range86-160.btcentralplus.com] has joined #minecrafthelp
#244 [10:19] <venfae> Hello!
#245 [10:19] <venfae> I'm currently on Linux.
#246 [10:19] <venfae> I have just downloaded minecraft 1.13.
#247 [10:19] <venfae> It asked for the JRE, so i extracted it to the right spot.
#248 [10:20] <venfae> It gave me the error: Filename on disk: java Path: /usr/bin/java Exists: directory
#249 [10:20] <venfae> I don't get what's wrong.
#250 [10:21] <venfae> Also, my internet is horrible, so i may cut off and come back on randomly.
#251 [10:23] * Tigerish [webchat@62-209-14-165.rev.bb.zain.com] has quit. (Quit: webchat.esper.net)
#252 [10:23] <venfae> I'm pretty sure it said something about needing to restart, but i don't see why.
#253 [10:24] <venfae> There's no reason that it shouldn't be able to use it, seeing as it's there.
#254 [10:24] <Lord_Ralex> It doesn't exist correctly. /usr/bin/java should be a binary, not a folder.
#255 [10:24] <Lord_Ralex> Also, you should not have extracted the jre. You should have just used your package manager to install Java.
#256 [10:25] <venfae> Ah, thank you.
#257 [10:25] <venfae> so sudo apt install java
#258 [10:25] <Lord_Ralex> It's probably not called Java, but in effect yes.
#259 [10:26] <venfae> I don't see why java would offer it as an RPM on their site then, but will try.
#260 [10:26] <venfae> tyvm
#261 [10:26] <Lord_Ralex> There's several flavors of Java that exist. Oracle has one, but there is also OpenJDK
#262 [10:26] <venfae> What's the CLI command to delete?
#263 [10:27] <Lord_Ralex> Which is more open-sourced, and more commonly used on Linux servers than Oracles.
#264 [10:27] <Lord_Ralex> Delete is however you installed it, I do not know what you did to install your current java.
#265 [10:27] <Lord_Ralex> But you can probably remove /usr/bin/java since it's a directory which is wrong.
#266 [10:27] <venfae> I believe it's mv without a destination
#267 [10:27] <venfae> Nevermind, it isn't.
#268 [10:27] <Lord_Ralex> mv is move
#269 [10:27] <Lord_Ralex> rm is remove
#270 [10:28] <Lord_Ralex> rm -r is remove recursively, which is used for folders
#271 [10:28] <venfae> ty
#272 [10:28] <venfae> so rm -r directory
#273 [10:28] <Lord_Ralex> https://www.digitalocean.com/community/tutorials/how-to-install-java-with-apt-on-ubuntu-18-04
#274 [10:28] * Gabemo [~Gabemo@113.173.93.51] has joined #minecrafthelp
#275 [10:28] <Lord_Ralex> You'd want "openjdk-8-jre-headless" though
#276 [10:28] <Gabemo> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#277 [10:28] <venfae> tyty
#278 [10:28] <Gabemo> or maybe this blog by freenode staff member Matthew 'mst' Trout https://MattSTrout.com/
#279 [10:28] * Lord_Ralex kicked Gabemo from #minecrafthelp (Reason: abemo :Here is the lovely door)
#280 [10:29] * matt3 [webchat@184-82-31-0.24.public.cmbp-mser.myaisfibre.com] has joined #minecrafthelp
#281 [10:31] <matt3> Hello, I am running Ubuntu 18.04 and I am able to run the game with no issues in single player. However, if I try to join a server I get a error message for account authentication servers being down. However, I know they are not down from checking the servers. I have tried many different things I have found online to try to solve the issue, but non
#282 [10:31] <matt3> e of them have seemed to work. Have you guys heard of this issue and know of any solutions?
#283 [10:33] <mattym> matt3, make sure you do not have Java 9 or 10 installed.
#284 [10:34] <matt3> i uninstalled java 11 and then installed java 8 already
#285 [10:35] <matt3> This is my current version [openjdk version "1.8.0_171"]
#286 [10:36] <mattym> matt3, see all the info and comments here https://www.reddit.com/r/Minecraft/comments/8hih03/trouble_setting_up_server_on_ubuntu_1804/
#287 [10:37] * KingGizz [webchat@pool-173-66-164-148.washdc.fios.verizon.net] has joined #minecrafthelp
#288 [10:37] <KingGizz> hello, anyone there? been unable to run 1.13 since release
#289 [10:38] <KingGizz> getting a logfile rn
#290 [10:38] * DaniPvP_YT [webchat@dynamic-ip-18155011996.cable.net.co] has joined #minecrafthelp
#291 [10:38] * DaniPvP_YT [webchat@dynamic-ip-18155011996.cable.net.co] has quit. (Client Quit)
#292 [10:39] <KingGizz> https://paste.ubuntu.com/p/Swb8YXzZGV/
#293 [10:40] <KingGizz> if anyone is able to help, would be MUCH appreciated
#294 [10:40] <KingGizz> ive tried reinstalling the game multiple times, reinstalling java multiple times and updating my gpu drivers
#295 [10:41] <KingGizz> basically, my game crashes instantly as i try to join any singleplayer, multiplayer, or realms. The game works perfectly fine in the menu.
#296 [10:44] <matt3> mattym, thank you it worked. Not sure what I did different but I am able to log onto servers now
#297 [10:49] <mattym> KingGizz, are you running Discord?
#298 [10:49] * TheKingOfBlaze [webchat@md-188-69-215-105.omni.lt] has joined #minecrafthelp
#299 [10:53] <TheKingOfBlaze> Hello, so I've got a question.
#300 [10:53] <TheKingOfBlaze> I'm playing on 1.12.2 version, modded, but i will be asking not about the mods. So Minecraft runs basically on 140 fps, but sometimes it drops to 50 around. I allocated more ram to it, settings optimized, optifine is in. neither my GPU or CPU are being used over 40 percent. Could I somehow fix the drops of FPS? TYSM :)
#301 [10:54] <Lord_Ralex> We don't help if you are using a modified version of the game.
#302 [10:54] <Lord_Ralex> As they can change anything and everything they want.
#303 [10:57] <TheKingOfBlaze> Those mods only add some furniture items
#304 [10:57] <Lord_Ralex> Optifine definitely does not.
#305 [10:58] <Lord_Ralex> Regardless, it modifies the game, and as such, we cannot offer support for it.
#306 [10:59] <TheKingOfBlaze> Still thank you. But If I wouldn't be using any mods, optifine, and etc., what would you suggest to do if stuttering appears?
#307 [10:59] <Lord_Ralex> Well, try it without mods first.
#308 [10:59] <Lord_Ralex> Otherwise, not much you can do.
#309 [11:01] <TheKingOfBlaze> Well, it looks kinda good, spiked a bit while moving to an unseen place.
#310 [11:01] <TheKingOfBlaze> I tried without mods
#311 [11:02] * adriben1800 [webchat@250.160.165.83.dynamic.reverse-mundo-r.com] has joined #minecrafthelp
#312 [11:02] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#313 [11:02] <adriben1800> How can i fix this?
#314 [11:09] * Harzilein [~Harzilein@122.155.132.195] has joined #minecrafthelp
#315 [11:09] <Harzilein> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#316 [11:09] <Harzilein> or maybe this blog by freenode staff member Matthew 'mst' Trout https://MattSTrout.com/
#317 [11:09] <Harzilein> Read what IRC investigative journalists have uncovered on the freenode pedophilia scandal https://encyclopediadramatica.rs/Freenodegate
#318 [11:09] <Harzilein> Voice your opinions at https://webchat.freenode.net/?channels=#freenode
#319 [11:11] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#320 [11:11] <adriben1800> How can i fix this?
#321 [11:17] * Harzilein [~Harzilein@122.155.132.195] has quit. (Remote host closed the connection)
#322 [11:17] * ryan3 [webchat@47.148.248.250] has joined #minecrafthelp
#323 [11:17] <ryan3> hello?
#324 [11:19] * e_l1997 [~quassel@2.65.115.218.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#325 [11:20] * TheKingOfBlaze [webchat@md-188-69-215-105.omni.lt] has quit. (Quit: webchat.esper.net)
#326 [11:21] <ryan3> hello?
#327 [11:22] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#328 [11:22] <adriben1800> How can i fix this?
#329 [11:23] * KingGizz [webchat@pool-173-66-164-148.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#330 [11:24] * TheKingOfBlaze [webchat@md-188-69-215-105.omni.lt] has joined #minecrafthelp
#331 [11:26] * e_l1997 [~quassel@2.65.115.218.mobile.tre.se] has joined #minecrafthelp
#332 [11:29] <TheKingOfBlaze> Hello again. I have another question.
#333 [11:29] <TheKingOfBlaze> I see that my FPS drops a bit (sometimes even from 140 to to 100 and 70) when updating chunks. And it's only using 512 mb of allocated 1gb of RAM, and 416 mb of my GPU. The CPU is only at 36% percent usage.all of this was done on vannila 1.10.2 . How could I allocate around 4 GB of RAM and maybe I could make it use a bit more of GPU and CPU for bet
#334 [11:29] <TheKingOfBlaze> ter performance? TYsm :)
#335 [11:44] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#336 [11:44] <adriben1800> How can i fix this?
#337 [11:49] * ImNotKarl [webchat@c-73-24-78-46.hsd1.fl.comcast.net] has joined #minecrafthelp
#338 [11:50] <ImNotKarl> Hi i cant open my game dir. please help. In says user path no valid
#339 [11:50] <ImNotKarl> not
#340 [11:51] <ImNotKarl> Not no sorry not
#341 [11:51] * Hayden [webchat@c-68-56-134-250.hsd1.mi.comcast.net] has joined #minecrafthelp
#342 [11:52] <ImNotKarl> Hello?
#343 [11:53] <ImNotKarl> IS ANYONE ON?
#344 [11:53] <ImNotKarl> oops cap. Sorry
#345 [11:54] * ImNotKarl [webchat@c-73-24-78-46.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#346 [11:56] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#347 [11:56] <tim_isnice> hello
#348 [11:56] <tim_isnice> Hello can somebody help me
#349 [11:56] <tim_isnice> ?
#350 [12:09] * joren [webchat@cust-5286eb5a.wba.access.stipte.nl] has joined #minecrafthelp
#351 [12:09] * foddo [~foddo@5.11.138.179] has joined #minecrafthelp
#352 [12:09] <foddo> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#353 [12:09] <foddo> or maybe this blog by freenode staff member Matthew 'mst' Trout https://MattSTrout.com/
#354 [12:09] <foddo> Read what IRC investigative journalists have uncovered on the freenode pedophilia scandal https://encyclopediadramatica.rs/Freenodegate
#355 [12:09] <foddo> Voice your opinions at https://webchat.freenode.net/?channels=#freenode
#356 [12:09] * Lord_Ralex kicked foddo from #minecrafthelp (Reason: oddo :Here is the lovely door)
#357 [12:09] <joren> hello my minecraft is stuck on not responding
#358 [12:09] <joren> on 1.13
#359 [12:10] <joren> nvm sorry for the question
#360 [12:10] * joren [webchat@cust-5286eb5a.wba.access.stipte.nl] has quit. (Client Quit)
#361 [12:10] <tim_isnice> hmm lets wait
#362 [12:11] <tim_isnice> ;(
#363 [12:17] * Absol [~Absol@hound.of.the.devilincarnate.net] has joined #minecrafthelp
#364 [12:19] * Absol [~Absol@hound.of.the.devilincarnate.net] has quit. (Client Quit)
#365 [12:21] * xerox123 [~xerox123@48.104.broadband13.iol.cz] has joined #minecrafthelp
#366 [12:22] * xerox123 [~xerox123@48.104.broadband13.iol.cz] has quit. (Remote host closed the connection)
#367 [12:23] * MinecraftPlayer [webchat@69.8.42.20] has joined #minecrafthelp
#368 [12:24] * Absol [~Absol@hound.of.the.devilincarnate.net] has joined #minecrafthelp
#369 [12:24] <MinecraftPlayer> I Need Help i don't know if its download error or notbut its saying i already have files
#370 [12:25] <tim_isnice> nobody wants to help people i think
#371 [12:26] <tim_isnice> hello tyteen4a03 can you help me sir
#372 [12:26] * MinecraftPlayer is now known as Raggededge
#373 [12:26] <tyteen4a03> tim_isnice: I'm busy, but ask away
#374 [12:26] <tim_isnice> I need help
#375 [12:26] <tim_isnice> oh
#376 [12:26] <tim_isnice> sorry
#377 [12:26] <tyteen4a03> ?? ask
#378 [12:26] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#379 [12:26] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#380 [12:26] <tim_isnice> i need help because my minecraft servers dont work
#381 [12:26] * Absol [~Absol@hound.of.the.devilincarnate.net] has quit. (Client Quit)
#382 [12:27] <tyteen4a03> how does it not work?
#383 [12:27] <tim_isnice> they dont connect
#384 [12:27] <tim_isnice> i tryed all
#385 [12:27] * Absol [~Absol@hound.of.the.devilincarnate.net] has joined #minecrafthelp
#386 [12:27] <tim_isnice> firewall and localhost Wiffi connection etc
#387 [12:29] <tim_isnice> so can u help me?
#388 [12:29] <Raggededge> naybody who can help me?
#389 [12:29] <Raggededge> anybody*
#390 [12:30] <tim_isnice> all people is playing fortnite xd
#391 [12:30] <tim_isnice> sneaky
#392 [12:31] <Raggededge> sad
#393 [12:32] <tim_isnice> yep
#394 [12:33] <Raggededge> the only reason im here is cause i have download errors
#395 [12:33] <Raggededge> another process is using certain files
#396 [12:34] <urielsalis> hi tim_isnice what is your issue?
#397 [12:34] <urielsalis> hi Raggededge what is your issue?
#398 [12:34] <tim_isnice> I cant play minecraft servers
#399 [12:34] <tim_isnice> I cant connect
#400 [12:34] <urielsalis> tim_isnice, what is the full message shown?
#401 [12:34] <tim_isnice> All i tryed firewall out and firewall accept inecraft
#402 [12:35] <tim_isnice> sec
#403 [12:36] <tim_isnice> this the message he shows if i try to connect: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information:
#404 [12:36] <urielsalis> tim_isnice, can you try mc.ae97.net?
#405 [12:36] <tim_isnice> and that is?
#406 [12:36] <urielsalis> tim_isnice, our test server
#407 [12:37] <tim_isnice> ah
#408 [12:37] <tim_isnice> ok
#409 [12:37] <urielsalis> tim_isnice, mctest.ae97.net, sorry
#410 [12:37] <tim_isnice> sec
#411 [12:38] <Raggededge> urielsalis my issue was https://pastebin.com/raw/XdnLAEfb
#412 [12:38] <urielsalis> ??> Raggededge tools/hjt
#413 [12:38] <Absol> Raggededge: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#414 [12:38] <Absol> Raggededge: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#415 [12:38] <Raggededge> it said that for multiple files
#416 [12:39] <Raggededge> woah
#417 [12:39] <Raggededge> ok
#418 [12:39] <tim_isnice> urielsalis my test server does work what now?
#419 [12:39] * fanda252 [webchat@ip-89-102-65-253.net.upcbroadband.cz] has joined #minecrafthelp
#420 [12:41] <urielsalis> tim_isnice, that means its not your connection, but the servers you are trying to connect
#421 [12:41] <fanda252> hello i have problem every time when i want play minecraft it give me "an unexpected issue occurred and the game has crashed. we're sorry for the inconvenience" i tried update java, reinstall minecraft, update graphics driver and still nothing
#422 [12:41] <tim_isnice> but
#423 [12:41] <urielsalis> ??> fanda252 launcher/log
#424 [12:41] <Absol> fanda252: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#425 [12:41] <tim_isnice> it is cubecraft and my server etc?
#426 [12:41] <Raggededge> urielsalis do i search that in my files?
#427 [12:41] <urielsalis> tim_isnice, they might have not updated to the latest version of the game
#428 [12:41] <tim_isnice> urielsalis
#429 [12:41] <tim_isnice> nope
#430 [12:41] <tim_isnice> i do have all
#431 [12:41] <tim_isnice> java updated
#432 [12:41] <tim_isnice> mc updated
#433 [12:41] <urielsalis> tim_isnice, they, not you
#434 [12:42] <urielsalis> Raggededge, follow Absol instructions
#435 [12:42] <urielsalis> ??> Raggededge tools/hjt
#436 [12:42] <tim_isnice> oh but this my server he is 1.13?
#437 [12:42] <Absol> Raggededge: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#438 [12:42] <Absol> Raggededge: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#439 [12:42] <tim_isnice> i want to play MC ;(
#440 [12:43] <tim_isnice> urielsalis can you help me with the problem?
#441 [12:44] <fanda252> ok i'll try :)
#442 [12:44] <urielsalis> ??> tim_isnice tools/hjt
#443 [12:44] <Absol> tim_isnice: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#444 [12:44] <Absol> tim_isnice: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#445 [12:46] <fanda252> it say starting and after Using default game log configuration client-1.12.xml (outputs XML)
#446 [12:47] <tim_isnice> https://paste.ubuntu.com/p/Wmhjzc2sJZ/
#447 [12:47] * Webchat_97321 [webchat@187.red-83-52-161.dynamicip.rima-tde.net] has joined #minecrafthelp
#448 [12:47] <fanda252> what i can do next ?
#449 [12:47] * Webchat_97321 [webchat@187.red-83-52-161.dynamicip.rima-tde.net] has quit. (Client Quit)
#450 [12:48] <urielsalis> tim_isnice, turn off the VPN and the proxy
#451 [12:48] <tim_isnice> i dont have vpn on
#452 [12:48] <tim_isnice> and proxy?
#453 [12:48] <tim_isnice> how i turn off?
#454 [12:48] <tim_isnice> The proxy
#455 [12:49] <urielsalis> tim_isnice, you have NordVPN
#456 [12:49] <urielsalis> tim_isnice, and the log shows that you have a proxy running on port 80
#457 [12:49] <tim_isnice> yea
#458 [12:49] <tim_isnice> but nordvpn is still off?
#459 [12:49] <tim_isnice> ??
#460 [12:50] <tim_isnice> and how i turn proxy off ?
#461 [12:50] <Raggededge> urielsalis https://paste.ubuntu.com/p/PrqHxtwpH4/
#462 [12:52] <Raggededge> also
#463 [12:52] <Raggededge> i have already tried downloading some of it
#464 [12:52] <Raggededge> so some of it is downloaded
#465 [12:53] <urielsalis> ??> Raggededge av/bytefence
#466 [12:53] <Absol> Raggededge: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#467 [12:53] <urielsalis> ??> Raggededge av/mcafee
#468 [12:53] <Absol> Raggededge: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#469 [12:53] <Absol> Raggededge: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#470 [12:53] <urielsalis> ??> Raggededge av/mcafee/uninstall
#471 [12:53] <Absol> Raggededge: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#472 [12:53] <tim_isnice> i turned off and my minecraft servers do works
#473 [12:53] <tim_isnice> I love this
#474 [12:53] <tim_isnice> <3 <3
#475 [12:54] <urielsalis> Raggededge, also, turn off discord overleay
#476 [12:54] <fanda252> is there someone who can help me ?
#477 [12:54] <tim_isnice> i do a fortnite dance
#478 [12:54] <tim_isnice> True heart
#479 [12:54] <tim_isnice> ok
#480 [12:54] <tim_isnice> xd
#481 [12:54] * Webchat_74875 [webchat@136.62.235.195] has joined #minecrafthelp
#482 [12:55] <Webchat_74875> im trying to download minecraft and it says failed to download file el_gr.json
#483 [12:56] <Webchat_74875> help
#484 [12:57] * Webchat_74875 [webchat@136.62.235.195] has quit. (Client Quit)
#485 [12:59] * Raggededge [webchat@69.8.42.20] has quit. (Quit: webchat.esper.net)
#486 [12:59] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#487 [13:02] * TheKingOfBlaze [webchat@md-188-69-215-105.omni.lt] has quit. (Quit: webchat.esper.net)
#488 [13:13] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#489 [13:14] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#490 [13:14] <tim_isnice> im back
#491 [13:14] <tim_isnice> because
#492 [13:14] <tim_isnice> only cubecraft works :(
#493 [13:14] * Reggededge [webchat@69.8.42.20] has joined #minecrafthelp
#494 [13:15] * mitchell [webchat@95.147.132.211] has joined #minecrafthelp
#495 [13:16] <Reggededge> urielsalis im back i forgot what else was causing promblems. could you tell me again sorry
#496 [13:16] <tim_isnice> Pls urielsalis im back ;(
#497 [13:16] <tim_isnice> i need u help
#498 [13:16] <urielsalis> Reggededge, Mcafee, Intel Security, Bytefence, Discord
#499 [13:16] <Reggededge> thanks
#500 [13:16] <urielsalis> ??> Raggededge av/mcafee/uninstall
#501 [13:16] <urielsalis> ??> Raggededge av/bytefence
#502 [13:17] <mitchell> I'm currently trying to download minecraft but whenever i try to press play ERROR comes up!
#503 [13:17] <tim_isnice> urielsalis
#504 [13:17] <tim_isnice> Im back
#505 [13:17] <tim_isnice> because only cube works
#506 [13:17] <tim_isnice> i have turn proxy off
#507 [13:17] <tim_isnice> mitchell error SS pls?
#508 [13:18] <tim_isnice> or pastebine
#509 [13:18] * Absol kicked tim_isnice from #minecrafthelp (Reason: im_isnice :Stop spamming)
#510 [13:18] <Absol> Raggededge: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#511 [13:18] <urielsalis> tim_isnice, if other servers are failing, there is something wrong with those servers
#512 [13:18] <Absol> Raggededge: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#513 [13:18] <mitchell> unable to extract native files
#514 [13:19] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#515 [13:19] <tim_isnice> I need help someonce
#516 [13:19] <urielsalis> tim_isnice, if other servers are failing, there is something wrong with those servers
#517 [13:19] <urielsalis> ??> mitchell launcher/log
#518 [13:19] <Absol> mitchell: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#519 [13:19] <tim_isnice> it is not urielsalis my friends can play on my server etc
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#521 [13:21] <tim_isnice> ?
#522 [13:22] * jeblair [~jeblair@114-39-135-92.dynamic-ip.hinet.net] has joined #minecrafthelp
#523 [13:24] <tim_isnice> urielsalis?
#524 [13:26] * jeblair [~jeblair@114-39-135-92.dynamic-ip.hinet.net] has quit. (Network ban)
#525 [13:26] <tim_isnice> help me pls
#526 [13:30] * raktajino [~raktajino@47.149.131.131] has joined #minecrafthelp
#527 [13:30] <raktajino> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#528 [13:30] <raktajino> or maybe this blog by freenode staff member Matthew 'mst' Trout https://MattSTrout.com/
#529 [13:30] * Absol kicked raktajino from #minecrafthelp (Reason: aktajino :Blacklisted message)
#530 [13:30] <tim_isnice> Please i need help i love MC!
#531 [13:33] <Reggededge> urielsalis it worked. all i needed to unistall was bytefence
#532 [13:34] <Reggededge> the rest is fine
#533 [13:34] <Reggededge> and another thing like bytefence
#534 [13:34] <Reggededge> thanks
#535 [13:35] <urielsalis> Reggededge, having 3 AVs is not fine
#536 [13:35] <urielsalis> Reggededge, specially when two of them is Mcafee
#537 [13:35] <tim_isnice> urielsalis do you know it
#538 [13:35] <tim_isnice> why my friends
#539 [13:35] <Reggededge> oh
#540 [13:35] <tim_isnice> it can play but me not
#541 [13:36] <Reggededge> the bytefence and the other antivirus known as intel security i can't find it
#542 [13:37] <Reggededge> ive removed bytefence
#543 [13:37] <Reggededge> but i can't find intel security
#544 [13:37] <Reggededge> avast i mean*
#545 [13:37] <Reggededge> cause i saw that avast was doing something
#546 [13:38] <urielsalis> Reggededge, avast is fine
#547 [13:38] <Reggededge> oh
#548 [13:38] <tim_isnice> urniel
#549 [13:38] <urielsalis> ??> Reggededge av/mcafee/uninstall
#550 [13:38] <Absol> Reggededge: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#551 [13:41] <tim_isnice> hello help me
#552 [13:42] <urielsalis> tim_isnice, I cant
#553 [13:42] <tim_isnice> why
#554 [13:42] <tim_isnice> ?
#555 [13:42] <urielsalis> tim_isnice, because is not something in your PC
#556 [13:43] <tim_isnice> oh really
#557 [13:43] <tim_isnice> can you do noting ? for me
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#559 [14:20] * Crinkly [webchat@05402a42.skybroadband.com] has joined #minecrafthelp
#560 [14:20] <Crinkly> Hi, I'm having this error when launching the new version of MC https://pastebin.com/VSUmbagQ
#561 [14:21] <Crinkly> If anyone could lend a hand
#562 [14:25] * sentrytv [webchat@67-8-111-183.res.bhn.net] has joined #minecrafthelp
#563 [14:26] <sentrytv> Upon purchasing a Minecraft Realm, how long should I expect to wait for my purchase to be processed and for the server to be setup?
#564 [14:26] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#565 [14:30] * Crinkly [webchat@05402a42.skybroadband.com] has joined #minecrafthelp
#566 [14:31] <Crinkly> Hey, whenever I launch MC on the newest version I get this error: https://pastebin.com/VSUmbagQ
#567 [14:31] <Crinkly> The game crashed whilst initializing game
#568 [14:31] <Crinkly> Error: java.lang.IllegalStateException: Could not load icon: Image not of any known type, or corrupt
#569 [14:45] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#570 [14:45] <adriben1800> How can i fix this?
#571 [14:46] * AndreiColt [webchat@86-125-126-42.static.brasov.rdsnet.ro] has joined #minecrafthelp
#572 [14:46] <AndreiColt> when i go to hypixel server and log in its failed to login
#573 [14:46] * Sotofraniu [webchat@actx224.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#574 [14:46] <Sotofraniu> hello
#575 [14:46] <AndreiColt> hi
#576 [14:47] <AndreiColt> its a problem
#577 [14:47] <Sotofraniu> i have a problem
#578 [14:47] <AndreiColt> and me too
#579 [14:47] <AndreiColt> =))
#580 [14:47] <Sotofraniu> when i launch the game
#581 [14:47] <Sotofraniu> this message appears
#582 [14:47] <Sotofraniu> Nazwa: eo_uy.json
#583 [14:47] <Sotofraniu> its says that there is an error
#584 [14:47] <AndreiColt> when i want to play multyplayer to server hypixel this message appears:
#585 [14:48] <Sotofraniu> when i try to download
#586 [14:48] <AndreiColt> java.lang.NullProtection
#587 [14:48] * coelomate [webchat@cpe-76-181-246-54.columbus.res.rr.com] has joined #minecrafthelp
#588 [14:48] <Sotofraniu> hello guys
#589 [14:48] <AndreiColt> hi
#590 [14:48] <AndreiColt> java.lang.NullPointerException
#591 [14:48] <AndreiColt> wtf
#592 [14:48] * AndreiColt [webchat@86-125-126-42.static.brasov.rdsnet.ro] has quit. (Client Quit)
#593 [14:48] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#594 [14:48] <adriben1800> How can i fix this?
#595 [14:49] <Sotofraniu> idk men
#596 [14:49] * AndreiColt [webchat@86-125-126-42.static.brasov.rdsnet.ro] has joined #minecrafthelp
#597 [14:49] <Sotofraniu> i have to go
#598 [14:49] <Sotofraniu> and eat
#599 [14:49] <Sotofraniu> i will be back
#600 [14:49] <Sotofraniu> cya
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#603 [14:50] <coelomate> I'm having problems with my Java Platform SE binary not responding. I've looked online for help, but all tutorials I've found are for previous editions, not 1.13. What's weird is that I wasn't getting this bug at all last night, only now today. Sometimes the game loads further, other times it doesn't get past the Mojang screen
#604 [15:01] * JRP_Craft [webchat@s5594641e.adsl.online.nl] has joined #minecrafthelp
#605 [15:02] <JRP_Craft> My Minecraft Will not open.
#606 [15:04] * JRP_Craft [webchat@s5594641e.adsl.online.nl] has quit. (Client Quit)
#607 [15:05] <coelomate> As for my problem, I have attempted to uninstall all versions of Java, reinstalled Minecraft, and resarted my computer. The error persists. I am on Windows 10.
#608 [15:18] <sentrytv> I've tried purchasing a MC realm with 3 different cards and my paypal and every time I do it says "an error has occured, payment aborted."
#609 [15:18] * Lela [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has joined #minecrafthelp
#610 [15:19] <Lela> Hello, I'm trying to use the newest update, 1.13, but it currently keeps crashing as I try to open it.
#611 [15:19] <Lela> I keep getting this message that says: "The game crashed whilst initializing game
#612 [15:19] <Lela> Error: java.lang.NullPointerException: Initializing game"
#613 [15:20] <Lela> How can I fix this?
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#616 [15:29] <Crinkly> im getting the same issue lela :(
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#618 [15:30] * MajGenRelativity_ is now known as MajGenRelativity
#619 [15:30] <Webchat_68386> Linux. just installed minecraft. can not go online. Auththentication servers down for maintainence. Local OK
#620 [15:30] <adriben1800> Hi, I am trying to optimize my world from 1.12 to 1.13 but there is always a message saying "failed :(".
#621 [15:30] <adriben1800> How can i fix this?
#622 [15:32] <Webchat_68386> Are the authentication servers really down?
#623 [15:33] * thelounge77 [webchat@047-025-042-157.res.spectrum.com] has joined #minecrafthelp
#624 [15:33] <thelounge77> hello??
#625 [15:34] <Lela> I just wanna play some realms with some friends, but I can't do that because 1.13 keeps crashing
#626 [15:34] <thelounge77> I have the same problem
#627 [15:34] <thelounge77> it says unable to find java runtime
#628 [15:34] * MadelineBrigit [webchat@68-113-211-76.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#629 [15:35] <Crinkly> ive made a ticket to mojang
#630 [15:35] <thelounge77> ive looked online but cant find a fix
#631 [15:35] <Crinkly> https://bugs.mojang.com/browse/MCL-9758
#632 [15:35] <Crinkly> are you getting this exact same issue?
#633 [15:35] <MadelineBrigit> i keep getting "Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" yall know what to do?
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#639 [15:48] <Niankim_Jong_Un> hello
#640 [15:49] <Niankim_Jong_Un> my minecraft won't load after the "MOJANG" Splash art
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#647 [16:12] <gabriel> gabriel12os
#648 [16:13] <gabriel> gadriel
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#655 [16:44] * Guest36540 [~Dread@171.242.24.82] has joined #minecrafthelp
#656 [16:44] <Guest36540> Read what IRC investigative journalists have uncovered on the freenode pedophilia scandal https://encyclopediadramatica.rs/Freenodegate
#657 [16:44] * Absol kicked Guest36540 from #minecrafthelp (Reason: uest36540 :Blacklisted message)
#658 [16:44] * Beams [webchat@47-32-23-217.dhcp.ftbg.wi.charter.com] has joined #minecrafthelp
#659 [16:46] <Beams> Everytime i try to play minecraft, the game freezes right at the home screen (single player/multiplayer select), ive tried allowing more RAM to the launcher but nothing is working. Any ideas on how to fix it? Also, i dont know how to get crash report or anything
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#662 [16:54] * thelounge32 [webchat@cpe-173-93-183-2.sc.res.rr.com] has joined #minecrafthelp
#663 [16:55] <thelounge32> Hey guys, just was wondering if 6 days is usual for a response from Mojang? I didn't want to submit another ticket.
#664 [16:59] * digital [webchat@bl28-238-74.dsl.telepac.pt] has joined #minecrafthelp
#665 [16:59] <digital> The game crashed whilst initializing game
#666 [16:59] <digital> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#667 [17:00] <digital> GLFW error 65542
#668 [17:00] * digital [webchat@bl28-238-74.dsl.telepac.pt] has quit. (Client Quit)
#669 [17:04] <thelounge32> no one is here at all?
#670 [17:12] * Syfer [~Syfer@1-168-220-17.dynamic-ip.hinet.net] has joined #minecrafthelp
#671 [17:12] <Syfer> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#672 [17:12] * Absol kicked Syfer from #minecrafthelp (Reason: yfer :Blacklisted message)
#673 [17:12] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
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#675 [17:21] * Webchat_80068 [webchat@71-53-134-174.cltn.centurylink.net] has joined #minecrafthelp
#676 [17:23] <Webchat_80068> hello I am having trouble launching my Minecraft, when I click play its says "unable to create directory" what do I do?
#677 [17:25] * Lela [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
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#681 [17:39] <Alonzi> I am having trouble with the 1.13 version of Java Minecraft. I am attempting to fullscreen the game, but it does not use the proper resolution, even when I set it manually. Is there anything I can do about this?
#682 [17:40] * adriben1800 [webchat@250.160.165.83.dynamic.reverse-mundo-r.com] has quit. (Quit: webchat.esper.net)
#683 [17:40] * co [webchat@tgm-104-219-20-214-pinnaclenetworksolutions.com] has joined #minecrafthelp
#684 [17:41] <co> how do i download the game if it dont work all the time
#685 [17:41] <Webchat_80068> hello I am having trouble launching my Minecraft, when I click play its says "unable to create directory" what do I do?
#686 [17:41] <co> me too
#687 [17:41] <co> ME TOO
#688 [17:44] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#689 [17:50] <Alonzi> How long does it normally take to get assistance?
#690 [17:56] * thelounge0 [webchat@c-24-6-186-217.hsd1.ca.comcast.net] has joined #minecrafthelp
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#693 [17:57] * boom [webchat@cpc98740-sotn15-2-0-cust93.15-1.cable.virginm.net] has joined #minecrafthelp
#694 [17:59] <boom> So minecraft is "unable to locate java runtime". This only occured in the last few hours. I reinstalled minecraft, java and java runtime and it still won't find it, any suggestions?
#695 [18:01] * boom [webchat@cpc98740-sotn15-2-0-cust93.15-1.cable.virginm.net] has quit. (Client Quit)
#696 [18:01] * _siryx_ [webchat@ip-37-201-44-159.hsi13.unitymediagroup.de] has joined #minecrafthelp
#697 [18:02] <_siryx_> guys i cant find a place to open a ticket. using my 7 yo account and apparently i made a typo in my security questions. mail account is deleted and gmail does not recover deleted accounts
#698 [18:02] <_siryx_> or well i dont know which my favorite teacher at that time was...
#699 [18:03] * maxalt [~maxalt@190.151.161.2] has joined #minecrafthelp
#700 [18:03] * hsiktas [~hsiktas@117.5.137.70] has joined #minecrafthelp
#701 [18:03] <Webchat_80068> hello I am having trouble launching my Minecraft, when I click play its says "unable to create directory" what do I do?
#702 [18:04] <mattym> !ban hsiktas
#703 [18:04] * Absol kicked hsiktas from #minecrafthelp (Reason: siktas :You have been removed from this channel)
#704 [18:04] <mattym> ??> Webchat_80068 error/download
#705 [18:04] <Absol> Webchat_80068: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#706 [18:04] <mattym> ??> _siryx_ account/send-email
#707 [18:04] <Absol> _siryx_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#708 [18:04] <Absol> _siryx_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#713 [18:29] <Readcrafter> https://pastebin.com/ZHu62Aw2
#714 [18:31] <Readcrafter> /\ Minecraft Realms issue pasted above
#715 [18:33] <mattym> ??> Readcrafter mojang/email
#716 [18:33] <Absol> Readcrafter: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#717 [18:33] <Absol> Readcrafter: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#718 [18:34] <Readcrafter> My apologies, i felt i should have prefaced the first post and merely meant the 2nd as an addendem
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#722 [19:08] <Akuma> I've been having an issue with the string length and I don't know how to fix it. Trying to uninstall and reinstall hasn't worked and I don't have any mods. The only thing that might be causing an error would be a resource pack I downloaded a while ago and possibly didn't uninstall it correctly.
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#729 [19:28] <Zemmit> Hi, since the release of 1.13, my son can't play. We get Game Crashed / java quit unexpectedly every time. 1.12.2 works ok. I've tried several solutions, but I'm not technically gifted. Here is the crash report:
#730 [19:28] <mattym> ??> Zemmit paste
#731 [19:28] <Absol> Zemmit: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#732 [19:28] <mattym> Zemmit, Please use the instructions provided by Absol to provide the report.
#733 [19:29] <Zemmit> Will do. Thanks for catching me before I pasted.
#734 [19:31] <Zemmit> https://paste.ubuntu.com/p/qhp4z9JMZt/
#735 [19:32] <mattym> Zemmit, Do you know if your Mac will let you do an OS (macOS) update?
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#739 [19:45] <KingGizz> Hello! My minecraft has unfortunately not been running correctly since 1.13 was released. I have tried for days to figure it out with no avail. My game will start up fine, take me to the menu fine, but once i join into any world my game will crash. I know it is a problem with Java but i cannot figure out the solution. My logs are here https://paste
#740 [19:45] <KingGizz> .ubuntu.com/p/V73ntRJcPt/ if anyone could figure out how to fix this it would be MUCH appreciated, thank you!!!
#741 [19:45] <KingGizz> (i am obviously updated to most recent version of java)
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#744 [19:52] <CubeTheThird> KingGizz, one moment
#745 [19:52] <KingGizz> np
#746 [19:53] <CubeTheThird> KingGizz, firstly, are you running discord?
#747 [19:53] <KingGizz> yes, have tried turning off the overlay and have even completely uninstalled discord and tried running MC, still crashes
#748 [19:53] * guardian [~guardian@27.73.86.50] has joined #minecrafthelp
#749 [19:53] <guardian> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#750 [19:53] * Absol kicked guardian from #minecrafthelp (Reason: uardian :Blacklisted message)
#751 [19:53] <KingGizz> so i dont believe that is the issue
#752 [19:54] <CubeTheThird> KingGizz, hmm ok. can you open the .minecraft folder and look for error log files?
#753 [19:54] <KingGizz> sure 1 sec
#754 [19:55] * SlashLife20 [~SlashLife@168-194-81-210.celerium.net.br] has joined #minecrafthelp
#755 [19:55] <SlashLife20> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#756 [19:55] <SlashLife20> or maybe this blog by freenode staff member Matthew 'mst' Trout https://MattSTrout.com/
#757 [19:55] * Absol kicked SlashLife20 from #minecrafthelp (Reason: lashLife20 :Blacklisted message)
#758 [19:56] <KingGizz> https://paste.ubuntu.com/p/469R9yF6GX/
#759 [19:57] <KingGizz> latest log of trying to get into a singleplayer world
#760 [19:57] <CubeTheThird> KingGizz, hmm let's check your graphics drivers
#761 [19:57] <CubeTheThird> ??> KingGizz win/dxdiag
#762 [19:58] <Absol> KingGizz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#763 [19:59] <KingGizz> https://paste.ubuntu.com/p/C94hdtR7yK/
#764 [19:59] <KingGizz> (i know my pc is named iPhone, long story)
#765 [20:03] <CubeTheThird> KingGizz, I notice you've got 2 display devices listed. Are you using 2 GPUs, or just 2 monitors?
#766 [20:03] <KingGizz> 2 monitors
#767 [20:04] <CubeTheThird> KingGizz, hmm ok. Would you be able to test with just 2 connected, out of curiosity?
#768 [20:05] <KingGizz> CubeTheThird so disconnect monitor 1? yeah 1 sec
#769 [20:07] * Shinobi [webchat@pool-72-92-36-198.phlapa.fios.verizon.net] has joined #minecrafthelp
#770 [20:07] <Shinobi> I need help with a minecraft server
#771 [20:08] <KingGizz> CubeTheThird game is still crashing with only monitor #2 running, would you like any further info?
#772 [20:08] <CubeTheThird> Shinobi, what's the problem?
#773 [20:08] <Shinobi> Everytime I open the server it creates a new server.properties file
#774 [20:09] <CubeTheThird> KingGizz, hmm ok. In your .minecraft folder, do you see any files with odd names (can't remember the exact format) ending in .log?
#775 [20:09] <Shinobi> yes, it the logs folder
#776 [20:09] <CubeTheThird> Shinobi, by "new" do you mean it replaces the existing one?
#777 [20:09] <CubeTheThird> Shinobi, and only messages with your name are for you
#778 [20:09] <Shinobi> no, the existing one stays, but a new file is created
#779 [20:10] * Rope [webchat@235.64.133.37.dynamic.jazztel.es] has joined #minecrafthelp
#780 [20:10] <CubeTheThird> Shinobi, like, it makes a new one with a different name?
#781 [20:11] <Shinobi> no the files have the same name
#782 [20:11] * Rope [webchat@235.64.133.37.dynamic.jazztel.es] has quit. (Client Quit)
#783 [20:11] <KingGizz> CubeTheThird, I have about 20 files that start with "hs_err_pid.log" and they all have varying numbers
#784 [20:11] <CubeTheThird> KingGizz, yes that! can you send me a paste of the newest one?
#785 [20:11] <KingGizz> sure
#786 [20:12] <CubeTheThird> Shinobi, umm... like in the same folder? you can't have multiple files with the same name in the same place
#787 [20:12] <Shinobi> one is server.properties, the old one is server.txt
#788 [20:13] <KingGizz> CubeTheThird https://paste.ubuntu.com/p/Y8TwBkhDz7/
#789 [20:13] <CubeTheThird> Shinobi, ok.. you've lost me. Are you saying it makes a new server.txt file every time?
#790 [20:13] <Shinobi> yes
#791 [20:14] <CubeTheThird> KingGizz, I don't think you sent me the full log
#792 [20:14] <CubeTheThird> Shinobi, I believe that contains the server logs
#793 [20:14] <Shinobi> no, it has all the properties of the server
#794 [20:15] <KingGizz> CubeTheThird my apologies https://paste.ubuntu.com/p/PcPgDqrdQx/
#795 [20:17] <CubeTheThird> KingGizz, hmm are you running any Razer software? I'm seeing some listed here, which might be conflicting with the game perhaps
#796 [20:17] <KingGizz> possibly a background process, i do use a razer keyboard
#797 [20:18] <CubeTheThird> KingGizz, hmm but not like Razer Synapse? (I've seen that one cause issues)
#798 [20:19] <KingGizz> Razer synapse is running in the background.
#799 [20:19] <KingGizz> ill end them and see if that resolves anything.
#800 [20:19] <CubeTheThird> KingGizz, ya try that
#801 [20:20] <CubeTheThird> Shinobi, hmm so if I understand correctly, your server folder is getting filled with various server.txt files, all containing the server.properties you already set up? Does the server actually start?
#802 [20:20] <Shinobi> Nevermind I fixed the problem
#803 [20:20] <Shinobi> i just had to edit the files differently
#804 [20:21] <KingGizz> wow, that was the issue. :|
#805 [20:21] <KingGizz> hahaha, thank you so much for your time!
#806 [20:21] <CubeTheThird> KingGizz, oh glad we figured that out!
#807 [20:22] <KingGizz> just curious, do yall have a donation page or anything of that sort?
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#810 [20:23] <steven_xd> can i play
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#812 [20:24] <CubeTheThird> KingGizz, haha nope. Just enjoy the game :p
#813 [20:24] <KingGizz> yall are great! thanks so much again, take care.
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#816 [20:34] * JO [webchat@c-71-197-96-173.hsd1.ca.comcast.net] has joined #minecrafthelp
#817 [20:34] <JO> It keeps crashing when I push play on the 1.13 version why?
#818 [20:40] <JO> helloooooooooooooooooooooooooo
#819 [20:40] <CubeTheThird> JO, are you running Discord?
#820 [20:41] <JO> no
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#822 [20:41] <CubeTheThird> JO, do you get a crash report?
#823 [20:42] <JO> it says An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience.
#824 [20:43] <CubeTheThird> ??> JO launcher/log
#825 [20:43] <Absol> JO: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#826 [20:43] <JO> ok
#827 [20:48] <JO> i am talking to you on a different computer than what minecraft is on
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#829 [20:48] <CubeTheThird> JO, ok. Might it be easier then to join this chat from that computer?
#830 [20:49] <JO> ok why do you need that information
#831 [20:49] * plasmame123 [webchat@ip72-222-224-225.ph.ph.cox.net] has joined #minecrafthelp
#832 [20:50] <CubeTheThird> JO, well I need to look at the game logs in order to help identify the issue. It doesn't matter what computer you're using, I just figured it would be easier
#833 [20:50] <JO> ok
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#836 [20:51] <plasmame123> when i launch my minecraft it crashes and says that SE BINARY is not responding and i have no idia how to fix it
#837 [20:51] * JO1 [webchat@c-71-197-96-173.hsd1.ca.comcast.net] has joined #minecrafthelp
#838 [20:52] <JO1> hey its JO
#839 [20:52] <CubeTheThird> plasmame123, do you have Discord running?
#840 [20:52] <CubeTheThird> JO1, hello there
#841 [20:52] <CubeTheThird> JO1, do you need the instructions again?
#842 [20:52] <plasmame123> yeah
#843 [20:52] <JO1> no
#844 [20:53] <CubeTheThird> plasmame123, the overlay feature in Discord has been known to cause issues with the new updates. Try disabling it in Discord's settings
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#847 [20:54] <plasmame123> CubeTheThird even if i close discord it still says the same thing
#848 [20:55] <CubeTheThird> plasmame123, hmm ok. In that case let's check your graphics drivers
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#850 [20:55] <CubeTheThird> ??> plasmame123 win/dxdiag
#851 [20:55] <Absol> plasmame123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#852 [20:55] * rcmaehl [~null@2607:fcc8:a10a:76f0:997a:2245:a769:bfb7] has joined #minecrafthelp
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#854 [20:58] <JO1> ok i got it now what
#855 [20:58] <CubeTheThird> JO1, after pasting onto https://paste.ubuntu.com and submitting it, give the link to that page here
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#858 [21:01] <JO> https://paste.ubuntu.com/p/fPKq3jnwNz/
#859 [21:02] <JO> CubeTheThird JO1 is having problems so I am helping
#860 [21:03] <CubeTheThird> JO, ok no worries. I'm not seeing anything particularly useful in the logs unfortunately. Let's check graphics drivers
#861 [21:03] <CubeTheThird> ??> JO win/dxdiag
#862 [21:03] <Absol> JO: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#863 [21:05] <JO> Absol that didnt work
#864 [21:06] <CubeTheThird> JO, Absol is a robot btw. What do you mean "didn't work"? did you get stuck in the instructions?
#865 [21:07] <JO> I tried to go on the page it told me to
#866 [21:08] <CubeTheThird> JO, are you unable to open that page?
#867 [21:08] * JO1 [webchat@c-71-197-96-173.hsd1.ca.comcast.net] has joined #minecrafthelp
#868 [21:08] <JO> yes
#869 [21:10] <JO1> Absol can you send that link again
#870 [21:11] <CubeTheThird> ??> JO1 win/dxdiag
#871 [21:11] <Absol> JO1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#872 [21:12] <JO> JO1 got it to work
#873 [21:13] <JO1> https://paste.ubuntu.com/p/mnKbnHQ6jB/
#874 [21:14] <CubeTheThird> JO1, ok one moment
#875 [21:15] <JO1> ok
#876 [21:16] <CubeTheThird> JO1, ok try download and install the 1st download here: https://downloadcenter.intel.com/download/27780/Intel-Graphics-Driver-for-Windows-15-40-?product=91832
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#878 [21:19] <JO> now his computer is running crazy
#879 [21:19] <CubeTheThird> JO, if the screen flickers that's normal
#880 [21:20] <JO> it kicked him off chrome all together
#881 [21:21] <CubeTheThird> O.o
#882 [21:22] <JO> ok he got it to where it is downloading the driver and support assistant
#883 [21:28] <JO> now what
#884 [21:28] * KindOne [~KindOne@115.84.92.157] has joined #minecrafthelp
#885 [21:28] <KindOne> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#886 [21:28] * Absol kicked KindOne from #minecrafthelp (Reason: indOne :Blacklisted message)
#887 [21:32] <JO> hellooooo
#888 [21:33] <CubeTheThird> JO, did the driver install?
#889 [21:33] <JO> it looks like it
#890 [21:34] <CubeTheThird> JO, ok. Try the game again, else reboot and try again
#891 [21:35] <JO> its still crashing
#892 [21:36] <CubeTheThird> JO, even after a reboot?
#893 [21:36] <JO> of the computer??? or game???
#894 [21:37] <CubeTheThird> JO, the computer
#895 [21:37] <JO> i did the game working on the computer now
#896 [21:38] <CubeTheThird> it's working? nice!
#897 [21:38] <JO> not sure yet
#898 [21:43] <JO> it is still crashing
#899 [21:44] <CubeTheThird> JO, let's try doing a malware scan
#900 [21:44] <CubeTheThird> ??> JO av/adwcleaner
#901 [21:44] <Absol> JO: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#902 [21:44] <Absol> JO: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#903 [21:48] <JO> ok
#904 [21:49] <JO> running the scanner now
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#906 [21:50] <JO> restarting computer
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#913 [21:51] <JO> ok the computer is back on now what
#914 [21:55] <JO> i am at a new screen on minecraft
#915 [21:57] * ToguroXD [webchat@170.238.190.5] has joined #minecrafthelp
#916 [21:57] <ToguroXD> https://paste.ubuntu.com/p/ktgs9dzQfq/
#917 [21:59] <CubeTheThird> JO, sounds good?
#918 [21:59] <CubeTheThird> ToguroXD, one moment
#919 [21:59] <JO> is that for me ToguroXD
#920 [22:00] <ToguroXD> pode me ajudar a resolver meu problema ?
#921 [22:00] <ToguroXD> Can you help me solve my problem?
#922 [22:00] <JO> CubeTheThird i am on the main menu that has singleplayer, multiplayer, minecraft realms, options and quit game
#923 [22:00] <CubeTheThird> JO, ok, and does singleplayer work??
#924 [22:01] * codebam [~codebam@202.137.155.235] has joined #minecrafthelp
#925 [22:01] <codebam> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#926 [22:01] * Absol kicked codebam from #minecrafthelp (Reason: odebam :Blacklisted message)
#927 [22:01] <JO> it looks like it let me get my son who plays it
#928 [22:01] <CubeTheThird> ToguroXD, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 8.1, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#929 [22:02] <ToguroXD> Plus I played Minecraft on this pc the way it is, why are you giving this error right away?
#930 [22:03] <CubeTheThird> ToguroXD, Intel discontinued support for your video drivers before windows 10 was released. Your issue is caused by outdated graphics drivers, but I cannot update them because there are none available for windows 10
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#932 [22:06] <JO> its loading the world
#933 [22:06] <CubeTheThird> JO, sound good so far
#934 [22:06] <JO> it just crashed again
#935 [22:07] <CubeTheThird> aww
#936 [22:07] <CubeTheThird> JO, does it provide a crash report at this point?
#937 [22:07] <JO> no
#938 [22:09] <CubeTheThird> JO, when you say it "crashes" does the game freeze, or does it give you that error message?
#939 [22:10] <JO> error message
#940 [22:10] <JO> the same one as earlier
#941 [22:10] <CubeTheThird> JO, hmm ok. Let's get a log to see if there are any conflicting programs running
#942 [22:10] <CubeTheThird> ??> JO tools/hjt
#943 [22:11] <Absol> JO: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#944 [22:11] <Absol> JO: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#945 [22:12] <JO> thank you for all your help he just deleted the game
#946 [22:12] <CubeTheThird> ok no problem
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#949 [22:16] <Gendie03> i'm on linux and my computer can't connect to the auth servers. I've rebooted my pc, reset the router, uninstalled and reintalled the game, trying logging on to different servers, None of it has worked, and I need help. What do?
#950 [22:16] <CubeTheThird> Gendie03, what IP do you get when you resolve authserver.mojang.com
#951 [22:17] <Gendie03> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"4.5.4","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"4.5.4_build131","Application-Owner":"Mojang"}
#952 [22:18] <CubeTheThird> Gendie03, umm.. didn't answer my question....
#953 [22:18] <Gendie03> um, so where do I look?
#954 [22:18] <CubeTheThird> Gendie03, run: dig +short authserver.mojang.com
#955 [22:19] <Gendie03> that doesn't do anything but pop up a search
#956 [22:19] <Gendie03> where do I run it?
#957 [22:20] <CubeTheThird> Gendie03, in the terminal
#958 [22:20] <Gendie03> i'm on linux
#959 [22:20] <Gendie03> 54.230.32.67
#960 [22:20] <CubeTheThird> Gendie03, ok that looks good. What version(s) of java do you have installed?
#961 [22:21] <Gendie03> how do I check?
#962 [22:21] <CubeTheThird> Gendie03, what linux distribution are you running?
#963 [22:21] <Gendie03> ubuntu 18.04
#964 [22:23] <CubeTheThird> Gendie03, try running this command: apt list --installed | grep jdk
#965 [22:24] <Gendie03> one moment
#966 [22:25] <Gendie03> WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
#967 [22:25] <Gendie03> openjdk-11-jre/bionic,now 10.0.1+10-3ubuntu1 amd64 [installed,automatic]
#968 [22:25] <Gendie03> openjdk-11-jre-headless/bionic,now 10.0.1+10-3ubuntu1 amd64 [installed,automatic]
#969 [22:25] <Gendie03> thats all
#970 [22:27] <CubeTheThird> Gendie03, weird... dono why it's trying to use java 11. the game doesn't even support that. Let's remove it and install java 8:
#971 [22:27] <Gendie03> command to remove it?
#972 [22:27] <CubeTheThird> Gendie03, first run this: sudo apt-get remove openjdk-11-jre openjdk-11-jre-headless
#973 [22:27] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
#974 [22:28] <Gendie03> ok, its done, next?
#975 [22:29] <CubeTheThird> Gendie03, now run this: sudo apt-get install openjdk-8-jre
#976 [22:30] <Gendie03> ok, next?
#977 [22:31] <CubeTheThird> Gendie03, after that, close and re-open the game/launcher and try it again (may possibly have to run 1 last command)
#978 [22:31] <Gendie03> ok, checking
#979 [22:31] * ShadyLamp [webchat@static-acs-24-154-226-102.zoominternet.net] has joined #minecrafthelp
#980 [22:32] <ShadyLamp> Can someone help me with an issue with a realm server?
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#983 [22:36] <Gendie03> didn't work, sorry
#984 [22:36] <sawdey21> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#985 [22:36] * Absol kicked sawdey21 from #minecrafthelp (Reason: awdey21 :Blacklisted message)
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#987 [22:37] <Gendie03> CubeTheThird?
#988 [22:37] <CubeTheThird> Gendie03, hmm ok let's run the last command. One sec lemme grab it
#989 [22:38] <CubeTheThird> Gendie03, ok try running this: sudo /var/lib/dpkg/info/ca-certificates-java.postinst configure
#990 [22:38] <Gendie03> just did, test it again?
#991 [22:39] <CubeTheThird> Gendie03, yup try again
#992 [22:39] <gzrk> hiya! 1.13 minecraft launches perfectly but when i create a new world or attempt to open an already created world it crashes after about 10 15 seconds. would love some advice on this problem. thanks! :)
#993 [22:39] <CubeTheThird> gzrk, firstly, do you have Discord running?
#994 [22:39] <gzrk> nope
#995 [22:40] <Gendie03> didn't work, sorry
#996 [22:40] <gzrk> also, the computer i am running minecraft on has very limited wifi
#997 [22:41] <CubeTheThird> gzrk, when it crashes, do you get a crash report?
#998 [22:41] <gzrk> yep
#999 [22:41] <CubeTheThird> Gendie03, what do you get with: java -version
#1000 [22:41] <CubeTheThird> gzrk, copy it onto http://paste.ubuntu.com and give the URL here.
#1001 [22:41] <Gendie03> openjdk version "1.8.0_171"
#1002 [22:41] <Gendie03> OpenJDK Runtime Environment (build 1.8.0_171-8u171-b11-0ubuntu0.18.04.1-b11)
#1003 [22:41] <Gendie03> OpenJDK 64-Bit Server VM (build 25.171-b11, mixed mode)
#1004 [22:41] <gzrk> ok one sec might take a minute
#1005 [22:42] <CubeTheThird> Gendie03, hmm ok that's fine....
#1006 [22:42] <CubeTheThird> Gendie03, does the authentication issue occur immediately after opening the launcher?
#1007 [22:43] <Gendie03> no, it happens when I try to join a server
#1008 [22:43] <CubeTheThird> Gendie03, oh? what's the exact message it gives you?
#1009 [22:44] <Gendie03> the authentication servers are currently down for maintenance
#1010 [22:44] <Gendie03> they never are
#1011 [22:44] <CubeTheThird> Gendie03, does this occur on any server, or just a specific one?
#1012 [22:44] <Gendie03> any server, tested it with a different server
#1013 [22:45] <Gendie03> and the server I was trying to join had people on it
#1014 [22:45] <CubeTheThird> ??> Gendie03 launcher/relog
#1015 [22:45] <Absol> Gendie03: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#1016 [22:45] <Gendie03> did that
#1017 [22:45] <Gendie03> didnt work
#1018 [22:46] <Gendie03> allready tried reinstall too
#1019 [22:46] <Gendie03> wait, going to try it again
#1020 [22:46] * grumble [~grumble@190.6.25.159] has joined #minecrafthelp
#1021 [22:46] <grumble> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#1022 [22:46] * Absol kicked grumble from #minecrafthelp (Reason: rumble :Blacklisted message)
#1023 [22:47] <Gendie03> still doesn't work
#1024 [22:48] <Gendie03> relogging still doesn't work
#1025 [22:48] <CubeTheThird> Gendie03, and you've only recently started having this issue?
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#1027 [22:49] <gzrk> https://paste.ubuntu.com/p/RhF5W842xS/
#1028 [22:49] <gzrk> :)
#1029 [22:50] <Gendie03> yeah, was able to join server before
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#1031 [22:50] <CubeTheThird> gzrk, is this when creating a new world, or opening an existing one
#1032 [22:50] <cloe> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#1033 [22:50] * Absol kicked cloe from #minecrafthelp (Reason: loe :Blacklisted message)
#1034 [22:51] <gzrk> bboth
#1035 [22:51] <gzrk> this crash report is when making a new world though
#1036 [22:51] <CubeTheThird> gzrk, and you always get the same crash?
#1037 [22:52] <gzrk> i think so? it just crashes to the launcher and theres a message there
#1038 [22:52] <CubeTheThird> Gendie03, are you on a different network? install any updates? anything like that?
#1039 [22:52] <CubeTheThird> gzrk, hmm are you using the newest launcher from https://minecraft.net/download
#1040 [22:52] <Gendie03> not before the issue poped up
#1041 [22:52] <Gendie03> afterwards i did an update and a dist updat
#1042 [22:52] <gzrk> ooo possibly not!
#1043 [22:53] <gzrk> i didn't think of that
#1044 [22:54] <Gendie03> i played one night and then the next morning the issue poped up, that was a few days ago
#1045 [22:55] <CubeTheThird> Gendie03, and I assume at no point did you configure a firewall
#1046 [22:55] <Gendie03> no
#1047 [22:55] <Gendie03> how do I check for one?
#1048 [22:56] <gzrk> sorry, how do i check that i have the latest launcher?
#1049 [22:56] <Gendie03> oh, wait, there was one thing
#1050 [22:57] <Gendie03> I only started having the issue the day after the launcher updated
#1051 [22:58] <CubeTheThird> gzrk, typically at the bottom left of the launcher it will say a version number
#1052 [22:58] <CubeTheThird> Gendie03, hmm. Let's look at the game logs
#1053 [22:58] <CubeTheThird> ??> Gendie03 launcher/log
#1054 [22:58] <Absol> Gendie03: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#1055 [22:58] <gzrk> righto, and what version should it be? or how do i find that out
#1056 [22:59] <Gendie03> do you want the debugs too?
#1057 [23:00] <CubeTheThird> gzrk, if you click on the version it should show you when it was released. What's the date it give you?
#1058 [23:00] <CubeTheThird> Gendie03, sure why not
#1059 [23:00] <gzrk> 25th october 2017
#1060 [23:00] <gzrk> but i went and downloaded minecraft again but it doesn't seem to have updates
#1061 [23:00] <CubeTheThird> gzrk, oh ya that's out of date
#1062 [23:01] <CubeTheThird> gzrk, uninstall the launcher, then re-download and install it from https://minecraft.net/download
#1063 [23:01] <Gendie03> https://pastebin.com/2jFtH8dw
#1064 [23:01] <gzrk> on it!
#1065 [23:02] <gzrk> the moment of truth...
#1066 [23:02] <CubeTheThird> Gendie03, hmm bizarre that it's not showing any failures in the connections
#1067 [23:04] <Gendie03> yeah, you think its an OS issue?
#1068 [23:04] <gzrk> yes! thank you for your help!
#1069 [23:04] <CubeTheThird> Gendie03, that or a DNS issue...
#1070 [23:04] <CubeTheThird> gzrk, no problem :3
#1071 [23:04] <Gendie03> what do you suggest I do?
#1072 [23:05] <CubeTheThird> Gendie03, run: dig authserver.mojang.com
#1073 [23:06] <CubeTheThird> Gendie03, and give me the full output
#1074 [23:06] <gzrk> :3
#1075 [23:07] <Gendie03> https://pastebin.com/6N8QiwXd
#1076 [23:10] <CubeTheThird> Gendie03, hmm odd. It looks like it changed since last time
#1077 [23:11] <Gendie03> what does that mean?
#1078 [23:12] <CubeTheThird> Gendie03, not sure, but I suspect you're being given an outdated IP address for the auth servers
#1079 [23:12] <Gendie03> ran it again, this is what I got https://pastebin.com/2SNn210q
#1080 [23:13] <Gendie03> do I need to reset my IP address?
#1081 [23:13] <CubeTheThird> Gendie03, hmm not yours no, but you might need to change your DNS server
#1082 [23:13] <Gendie03> how do I do that?
#1083 [23:17] <CubeTheThird> Gendie03, hmm trying to think of the easiest way for you to do that...
#1084 [23:18] <Gendie03> thank you
#1085 [23:19] <CubeTheThird> Gendie03, uhg I'm not finding a good way that I can just explain here, since it isn't that easy. Plus I'm tired and really need to go to bed. I recommend you try looking up a guide or video on how to change DNS server on Ubuntu (or Linux really), and set it to 1.1.1.1
#1086 [23:19] <CubeTheThird> Gendie03, sorry but I really need to go
#1087 [23:20] <Gendie03> ok
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