#1 [00:00] <Pxychosis> I try to enter my minecraft realm and it wont let me its just an infinite loading screen and when i try to switch worlds thats also an infinite loading screen can anyone help?
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#3 [00:01] <Tourist> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#4 [00:01] * Absol kicked Tourist from #minecrafthelp (Reason: ourist :Blacklisted message)
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#7 [00:15] <nick3> My minecraft says that my pixel format is not supported after it crashes https://paste.ubuntu.com/p/8v2sCxDQgG/
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#11 [00:41] <kevboii> can you help. i try to invite my gf to my minecraft realm but says can not invite the provided name. im on pc she is on windows 10 version.
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#14 [01:02] <XZombieX> Im trying to load up skyblock for 1.12.2 but even after i extraxt the file and move it to the saves folder, it nevr shows up in game.
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#25 [02:19] <Shabbernigdo> SO playing 1.13 and the game stoped displaying large sections of the map. Just large open voids of blue then crashed. was running through a jungle area about to drop a torch. any ideas?
#26 [02:21] * JRP_Craft [webchat@s5594641e.adsl.online.nl] has joined #minecrafthelp
#27 [02:21] <JRP_Craft> My minecraft will not start
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#29 [02:41] * Yordi [webchat@ip4da3e959.direct-adsl.nl] has joined #minecrafthelp
#30 [02:41] <Yordi> my game keeps crashing with version 1.13 when i start up the game
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#38 [03:35] <GlazOfBleach> hello i need help
#39 [03:36] <GlazOfBleach> my minecraft launches then the screen goes black loads for w while and crashes
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#49 [03:58] <Anaphora> Hi. I'm having a problem downloading the launcher. A couple of minutes ago, I was playing fine. Suddenly, I experienced a massive lag spike and my game crashed. I went back onto the launcher to find out I had been disconnected from my account. I logged back in and went to play 1.13 again. It said I needed to download it, even though I had already d
#50 [03:58] <Anaphora> ownloaded it. I clicked on download, and it came up with this: http://prntscr.com/kb7duw. I'm not sure what to do. Can anyone help with this problem?
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#55 [04:06] <DarkSup> What i need to do if minecraft 1.13 writes: The game crashed whilst initializing game
#56 [04:06] <DarkSup> Error: java.lang.UnsatisfiedLinkError: Failed to locate library: lwjgl32.dll
#57 [04:13] * Connecting [~Connectin@14.186.149.166] has joined #minecrafthelp
#58 [04:13] <Connecting> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
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#68 [05:40] <rogue> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#69 [05:40] <rogue> or maybe this blog by freenode staff member Matthew 'mst' Trout https://MattSTrout.com/
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#71 [06:25] * iw00t [~iw00t@195-138-75-15.broadband.tenet.odessa.ua] has joined #minecrafthelp
#72 [06:25] <iw00t> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
#73 [06:25] * iw00t [~iw00t@195-138-75-15.broadband.tenet.odessa.ua] has quit. (Killed (RyanKnack (Spam.)))
#74 [06:30] * Slumlord_7 [~Slumlord_@186.225.239.23] has joined #minecrafthelp
#75 [06:30] <Slumlord_7> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
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#78 [06:32] <MinecrafterInHelp> Help meeeeeeeee!!! it says i cant save the download on the minecraft launcher
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#80 [06:45] * Greg2209 [webchat@chello085216151031.chello.sk] has joined #minecrafthelp
#81 [06:48] <Greg2209> I have problem with account, i buy Minecraft in 2013, and tomorow i uninstall game, i login to Minecraft.net an web say me i must buy Minecraft, but i buyed in 2013. Whats happend?
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#83 [07:01] <monoxane> Hey, I thought you guys might be interested in this blog by freenode staff member Bryan 'kloeri' Ostergaard https://bryanostergaard.com/
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#87 [07:34] <SHERLOX> my game does not start it says failed to download file. it changes the file it fails to download every time please help.
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#95 [07:44] <BaerGrylls> after purchasing and downloading, i have received an error
#96 [07:44] <BaerGrylls> Failed to download file. icon_16x16.png
#97 [07:45] <BaerGrylls> And it will not allow me to continue to download the 1.13 version
#98 [07:45] <BaerGrylls> due to this error
#99 [07:50] <tyteen4a03> ??> BaerGrylls tools/hjt
#100 [07:50] <Absol> BaerGrylls: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#101 [07:50] <Absol> BaerGrylls: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#102 [07:54] <BaerGrylls> im on mac os
#103 [07:54] <BaerGrylls> this doesnt work for me
#104 [07:56] <BaerGrylls> i sent the error fully through paste bin
#105 [07:56] <BaerGrylls> i have no applications on my computer that block the minecraft app
#106 [08:00] * SamTheSwimmer [webchat@cpe-67-240-65-121.nycap.res.rr.com] has joined #minecrafthelp
#107 [08:00] <SamTheSwimmer> Whenever i try to launch 1.13 it crashes, how do i fix this?
#108 [08:04] <SamTheSwimmer> it keeps saying "java has quit unexpectedly"
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#110 [08:33] * Arman [webchat@host86-178-123-7.range86-178.btcentralplus.com] has joined #minecrafthelp
#111 [08:33] <Arman> Hi i need help help with my minecraft software
#112 [08:35] <Arman> is anyone there ?
#113 [08:38] <Arman> HELLOOOOOOOOO
#114 [08:39] <Arman> #minecrafthelp I need help
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#117 [09:53] <ZandercraftYT> Hey. I am trying to export my Minecraft world, yet it was saved to the application instead of being saved to "External", how can I get my world?
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#121 [10:03] <RobinNCreeper> minecraft suddenly dont start
#122 [10:03] <RobinNCreeper> even after re-install
#123 [10:04] <RobinNCreeper> we have deleted also de map .minecraft before re-install...still game crashes while starting
#124 [10:05] <RobinNCreeper> we see the screen where you have the menu to go to single players but it hangs from there
#125 [10:32] * wulimaster [webchat@71-215-131-230.ftmy.centurylink.net] has joined #minecrafthelp
#126 [10:33] <wulimaster> i am getting an authentication server error but i see that they are up
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#128 [10:46] <thelounge20> #minecrafthelp
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#135 [11:02] <Rubix> my minecraft wont start
#136 [11:03] <fartgarfunkel8> hi, i just downloaded minecraft in a new pc and when i want to play it it freezes in the "mojang" screen
#137 [11:04] <Rubix> Using default game log configuration client-1.7.xml (outputs XML)
#138 [11:04] <Rubix> what does thos mean cos i cant play minectarft
#139 [11:06] <xiaobai85> The system cannot find the path specified
#140 [11:06] <xiaobai85> Filename on disk: java.exe
#141 [11:06] <xiaobai85> Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe
#142 [11:06] <xiaobai85> Exists: false
#143 [11:09] <fartgarfunkel8> there is an exe named javaw in the same file, try to select it as java path
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#145 [11:12] <tyteen4a03> ??> xiaobai85 launcher/jvm
#146 [11:12] <Absol> xiaobai85: If you are experiencing and error similar to "Unable to locate the Java runtime", head to Launch Options, turn on Advanced Settings, click on the profile you intend to use (usually Latest release). The Java executable options should be set to Off (grey). If not, turn it off, Save and restart the launcher.
#147 [11:18] * Lauren_Cat [webchat@pool-173-72-196-74.clppva.fios.verizon.net] has joined #minecrafthelp
#148 [11:19] <Lauren_Cat> Hello, Whenever I try to log in to minecraft 1.13 it says "ERROR, Unable to locate java runtime" so, I'm Pretty confused on what to do.
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#155 [11:29] <Di> My minecraft does not enter any game mode, however it is installed. How can I solve this?
#156 [11:30] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
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#163 [11:37] <gabriela> Minecraft on lans don't show up to me and I am using the same wifi as my friends (who are all able to connect). Even when I create a world and open to lan, it doesn't show to them. Previously, I couldn't even connect to hypixel, but we saw a code to put in on terminal and it fixed the problem. however, the lan problem is still here. I know for sure
#164 [11:37] <gabriela> nothing is blocking it, because I have turned off firewalls and stuff. what do I do? I am on a new Mac air and we think this might be the problem
#165 [11:40] * hubert [webchat@user-94-254-246-94.play-internet.pl] has quit. (Quit: webchat.esper.net)
#166 [11:43] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
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#168 [11:51] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#169 [11:51] <Adrian> please someone help me
#170 [11:51] * INEEDHELPPLS [webchat@107-140-188-216.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#171 [11:51] <INEEDHELPPLS> hello
#172 [11:51] <INEEDHELPPLS> is anyone here?
#173 [11:52] <INEEDHELPPLS> I need help. When I try to join a server but I get this message. "An existing connection was forcibly closed by the remote host"
#174 [11:53] * thelounge45 [webchat@45-33-129-113.IP.cloudmosa.com] has joined #minecrafthelp
#175 [11:53] * thelounge45 [webchat@45-33-129-113.IP.cloudmosa.com] has quit. (Client Quit)
#176 [11:54] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#177 [11:54] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#178 [11:54] <INEEDHELPPLS> I need help. When I try to join a server but I get this message. "An existing connection was forcibly closed by the remote host"
#179 [11:54] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#180 [11:54] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#181 [11:54] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#182 [11:56] <INEEDHELPPLS> Dude can you pls not spam
#183 [11:56] <Adrian> why
#184 [11:56] <Adrian> nobody Is helping me
#185 [11:56] <Adrian> omgggg
#186 [11:56] <INEEDHELPPLS> ik
#187 [11:56] <INEEDHELPPLS> nobody is on
#188 [11:57] <Adrian> dude
#189 [11:57] <Adrian> can you help me
#190 [11:57] <INEEDHELPPLS> idk
#191 [11:57] <INEEDHELPPLS> whats your problem
#192 [11:57] <INEEDHELPPLS> I need help. When I try to join a server but I get this message. "An existing connection was forcibly closed by the remote host"
#193 [11:57] <Adrian> read
#194 [11:57] <Adrian> When I get on minecraft and press play it automaticly crashes and I do it again and it crashes again and I unstalled it and reinstalled and it keeps on crashing
#195 [11:57] <INEEDHELPPLS> k
#196 [11:57] <INEEDHELPPLS> did you change your ip address?
#197 [11:57] <Adrian> do you have discord
#198 [11:57] <INEEDHELPPLS> yeah
#199 [11:58] <INEEDHELPPLS> whats your user
#200 [11:58] <Adrian> waana call so you can help
#201 [11:58] <Adrian> me
#202 [11:58] <INEEDHELPPLS> ehhhhhh
#203 [11:58] <INEEDHELPPLS> i dont know what im doing lmao
#204 [11:58] <Adrian> so I can screen share
#205 [11:58] <INEEDHELPPLS> im just doing the basic fixes
#206 [11:58] <INEEDHELPPLS> uhhh ok
#207 [11:58] <INEEDHELPPLS> let me open up discord
#208 [11:58] <Adrian> add me Adrian04#6671
#209 [11:58] <INEEDHELPPLS> k
#210 [11:59] <Adrian> whats your discord
#211 [11:59] <INEEDHELPPLS> its says that user does not exist
#212 [11:59] <INEEDHELPPLS> did you type it correctly?
#213 [12:00] <Adrian> yes
#214 [12:00] <INEEDHELPPLS> hmm
#215 [12:00] <INEEDHELPPLS> ill give you mine then
#216 [12:00] <Adrian> did you put my fist leeter capital
#217 [12:00] <INEEDHELPPLS> PrimalWarden #9884
#218 [12:00] <INEEDHELPPLS> and yes
#219 [12:01] <Adrian> there
#220 [12:10] * Jojotard29 [webchat@38.134.249.167.firenetrj.com.br] has joined #minecrafthelp
#221 [12:15] * Di [webchat@177-39-135-15.capinzalnet.com.br] has quit. (Quit: webchat.esper.net)
#222 [12:21] <Odysseius> ??> INEEDHELPPLS tools/hjt
#223 [12:21] <Absol> INEEDHELPPLS: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#224 [12:21] <Absol> INEEDHELPPLS: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#225 [12:21] <Odysseius> ??> Adrian launcher/log
#226 [12:21] <Absol> Adrian: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#227 [12:23] <INEEDHELPPLS> hello
#228 [12:23] <INEEDHELPPLS> anyone there?
#229 [12:23] <Odysseius> INEEDHELPPLS, Please follow the instructions Absol gave you
#230 [12:23] <INEEDHELPPLS> i need help
#231 [12:25] <INEEDHELPPLS> ?
#232 [12:25] <INEEDHELPPLS> absol i dont get it
#233 [12:25] <Adrian> ok thanks
#234 [12:25] <Odysseius> ??> INEEDHELPPLS tools/hjt
#235 [12:25] <INEEDHELPPLS> can you do a step by step
#236 [12:25] <Absol> INEEDHELPPLS: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#237 [12:25] <Adrian> let me see if it worked
#238 [12:25] <Absol> INEEDHELPPLS: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#239 [12:25] <INEEDHELPPLS> can you do a step by step
#240 [12:25] <INEEDHELPPLS> im confused
#241 [12:25] <Odysseius> INEEDHELPPLS, Absol is a bot, and the instructions are step-by-step
#242 [12:25] <INEEDHELPPLS> oh
#243 [12:26] <INEEDHELPPLS> run what program?
#244 [12:26] <INEEDHELPPLS> minecraft?
#245 [12:26] <Odysseius> INEEDHELPPLS, Read the line above that please.
#246 [12:26] <INEEDHELPPLS> whats a log file
#247 [12:27] <Odysseius> ...
#248 [12:27] <Odysseius> INEEDHELPPLS, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#249 [12:27] <Odysseius> INEEDHELPPLS, Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#250 [12:27] <Odysseius> INEEDHELPPLS, see, two messages ^
#251 [12:28] <Odysseius> Adrian, There is nothing in those instructions that will fix your problem, I just need to see the error log to actually determine what the issue is.
#252 [12:28] <INEEDHELPPLS> ok
#253 [12:28] <INEEDHELPPLS> i got the link
#254 [12:28] <INEEDHELPPLS> here is the link
#255 [12:28] <INEEDHELPPLS> https://paste.ubuntu.com/p/vpXqqHkK54/
#256 [12:29] <INEEDHELPPLS> now what
#257 [12:29] <Odysseius> INEEDHELPPLS, Remove WebCompanion, it is classed as Malware.
#258 [12:29] <Odysseius> INEEDHELPPLS, Also, reinstall Avast.
#259 [12:29] <INEEDHELPPLS> ok
#260 [12:29] <INEEDHELPPLS> wait
#261 [12:29] <INEEDHELPPLS> how you know i have this?
#262 [12:29] <Odysseius> INEEDHELPPLS, Also remove "MyWebShield"
#263 [12:30] <INEEDHELPPLS> how do you know i have avast and all the other stuff
#264 [12:30] * Simon [webchat@p2E55A894.dip0.t-ipconnect.de] has joined #minecrafthelp
#265 [12:30] <Odysseius> INEEDHELPPLS, It is in the log you provided it. However, there are no sensitive infos in that log, only the very basics.
#266 [12:30] <INEEDHELPPLS> ok
#267 [12:30] <Simon> I've a crash report
#268 [12:30] <Odysseius> ??> Simon paste
#269 [12:30] <Absol> Simon: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#270 [12:31] <Odysseius> Simon, Please paste it to the website Absol just gave you, and give us a link to the paste.
#271 [12:31] <Simon> https://paste.ubuntu.com/p/rTxxNyS97w/
#272 [12:31] <INEEDHELPPLS> i turned off avast
#273 [12:31] <Simon> Is that good?
#274 [12:31] <INEEDHELPPLS> now what
#275 [12:31] <Odysseius> INEEDHELPPLS, Reinstall, not turn off.
#276 [12:31] <INEEDHELPPLS> oh
#277 [12:32] <Odysseius> INEEDHELPPLS, As in Uninstall it, restart your PC then install it again.
#278 [12:32] <Odysseius> INEEDHELPPLS, Also, uninstall WebCompanion and MyWebShield
#279 [12:32] <INEEDHELPPLS> i dont know what that is
#280 [12:32] <INEEDHELPPLS> its not on my computer
#281 [12:32] <Odysseius> Simon, Are you trying to move the .minecraft directory to a different place?
#282 [12:32] <Odysseius> INEEDHELPPLS, Look through your installed programs.
#283 [12:32] <INEEDHELPPLS> ok
#284 [12:33] <Simon> no, i didn'm do that
#285 [12:33] <Odysseius> ??> Simon win/reinst
#286 [12:33] <Absol> Simon: You may need to reinstall the locally installed files that Minecraft puts into place.
#287 [12:33] <Absol> Simon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#288 [12:35] <INEEDHELPPLS> this is gonna take a while
#289 [12:35] <Simon> maps? will they delete?
#290 [12:35] <Odysseius> Simon, Not if you back it up beforehand
#291 [12:35] * iDivinq [webchat@c-73-214-51-190.hsd1.pa.comcast.net] has joined #minecrafthelp
#292 [12:35] <Simon> Tanks i will test it
#293 [12:35] * INEEDHELPPLS [webchat@107-140-188-216.lightspeed.austtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#294 [12:36] <iDivinq> I was trying to start up Minecraft and it wouldent work
#295 [12:36] <iDivinq> it said failed to download file
#296 [12:36] <Odysseius> ??> iDivinq error/download
#297 [12:36] <Absol> iDivinq: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#298 [12:37] <iDivinq> I will try
#299 [12:37] <Adrian> umm
#300 [12:37] <Adrian> my minecraft wont start up
#301 [12:37] <Odysseius> ??> Adrian launcher/log
#302 [12:37] <Absol> Adrian: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#303 [12:38] <Odysseius> Adrian, Like I said, there is nothing in those instructions that will fix your problem, I just need to see the error log to actually determine what the issue is.
#304 [12:38] * Adrian [webchat@136.64.255.148.d.dyn.claro.net.do] has quit. (Quit: webchat.esper.net)
#305 [12:38] <Simon> It doesn't work! https://pastebin.com/TmVW2Ret
#306 [12:39] <Simon> It fail to download!
#307 [12:39] <Odysseius> Simon, Could you please switch the language to English on the launcher, and copy the error message then?
#308 [12:40] <Simon> English UK ?
#309 [12:41] <Odysseius> Simon, Yes Please.
#310 [12:41] * JayMoBlud [webchat@97e06acc.skybroadband.com] has joined #minecrafthelp
#311 [12:41] <Simon> https://pastebin.com/XtTQ2qWe
#312 [12:42] * Adrian [webchat@136.64.255.148.d.dyn.claro.net.do] has joined #minecrafthelp
#313 [12:42] <JayMoBlud> Hi dudes, had a mincraft account like 7-8 years ago, cant remember the email i used to set it up, but can remember username and password, is there anything i can do?
#314 [12:42] <Simon> my appdata and .minecraft-folder ist on disk C! the crash-report sad something about disk d
#315 [12:42] <Adrian> I need help
#316 [12:42] <Adrian> when I click on minecraft
#317 [12:42] <Odysseius> ??> Adrian launcher/log
#318 [12:42] <Absol> Adrian: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#319 [12:42] <Adrian> it doesn't open up
#320 [12:42] <Odysseius> Adrian, Not at all?
#321 [12:42] <Adrian> yeah
#322 [12:42] <Odysseius> ??> Adrian launcher/log-txt
#323 [12:42] <Absol> Adrian: We need to see your full launcher log, which is created in the game directory.
#324 [12:43] <Absol> Adrian: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#325 [12:43] <Simon> disk C is a M2-Flash-SSD and D is a normal SSD-Disk
#326 [12:43] * GreatGamer [webchat@host-197.38.4.124.tedata.net] has joined #minecrafthelp
#327 [12:43] <JayMoBlud> Hi dudes, had a mincraft account like 7-8 years ago, cant remember the email i used to set it up, but can remember username and password, is there anything i can do?
#328 [12:43] <Odysseius> JayMoBlud, Two seconds please.
#329 [12:44] <Adrian> its not that
#330 [12:44] * iDivinq [webchat@c-73-214-51-190.hsd1.pa.comcast.net] has joined #minecrafthelp
#331 [12:44] <Adrian> now the problem is that when I press the minecraft
#332 [12:44] <Odysseius> ??> Simon launcher/reinst/win
#333 [12:44] <Absol> Simon: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#334 [12:44] <Absol> Simon: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#335 [12:44] <Adrian> it doesn't open up at all
#336 [12:44] <Odysseius> ??> Adrian launcher/reinst/win
#337 [12:44] <Adrian> omg
#338 [12:44] <Absol> Adrian: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#339 [12:44] <Absol> Adrian: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#340 [12:44] <GreatGamer> when i try to open mc it said : Failed to download file, the file contents differ from what was expected. 1.8.json
#341 [12:45] <Adrian> I don't know how to do any of that
#342 [12:45] <iDivinq> same greatgamer
#343 [12:45] <Adrian> do you guys have discord
#344 [12:45] <iDivinq> I do
#345 [12:45] <Adrian> so I can screen share
#346 [12:45] <Lord_Ralex> We do not use discord.
#347 [12:45] <Adrian> weel
#348 [12:45] <Adrian> my minecraft doesn't open at all
#349 [12:46] <Odysseius> JayMoBlud, Please contact Mojang with all the information you have about the account, but do not include the password in the email.
#350 [12:46] <Lord_Ralex> You were told to do something
#351 [12:46] <Odysseius> ??> JayMoBlud account/send-email
#352 [12:46] <Absol> JayMoBlud: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#353 [12:46] <Absol> JayMoBlud: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#354 [12:46] <Odysseius> JayMoBlud, If you can find the transaction ID, it would really help.
#355 [12:46] <Simon> Are then deleted the complete Minecraft data?
#356 [12:46] <iDivinq> ok so heres whats happening it will let me start normal Minecraft but when I try to use mods it dosent work like wont even open when I try with mods
#357 [12:47] <Odysseius> Simon, Might not be needed, but you can try/
#358 [12:47] <Odysseius> ??> iDivinq mods
#359 [12:47] <Absol> iDivinq: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#360 [12:47] <GreatGamer> Failed to download file, the file contents differ from what was expected. 1.8.json ..... need help plz
#361 [12:47] <Simon> a pity
#362 [12:47] <Odysseius> hmm
#363 [12:48] <Odysseius> okay, two seconds please
#364 [12:48] <Simon> i will test it do delete only the version 1.8.8
#365 [12:48] <Lord_Ralex> GreatGamer, why are you downloading 1.8
#366 [12:48] <Simon> GreatGamer I've got the same problem!
#367 [12:49] <Simon> I will pay Minecraft 1.8.8
#368 [12:49] <Simon> play*
#369 [12:49] <GreatGamer> im just playing 1.8.9 labymod
#370 [12:49] <Lord_Ralex> We do not support mods
#371 [12:49] <Odysseius> Simon, Are you using any kinds of mods?
#372 [12:49] <Lord_Ralex> Nor do we support old versions of anything.
#373 [12:49] <iDivinq> did u guys like ban mods or something?
#374 [12:50] <Simon> No, I use nothing. No OptiFine, no Labymod, any kind of Hack, nothing! vanilla Minecraft!
#375 [12:51] <Lord_Ralex> Simon, then use the latest version of the game.
#376 [12:51] <Odysseius> Simon, Yes, does it also happen on the latest version?
#377 [12:52] <Simon> No, I will play on a server wich havn'n Bungee 1.12.2
#378 [12:52] * GreatGamer [webchat@host-197.38.4.124.tedata.net] has quit. (Quit: webchat.esper.net)
#379 [12:52] <Lord_Ralex> You are selecting 1.8, which is so old, it's not supported by anymore.
#380 [12:52] <Lord_Ralex> We only support the latest version.
#381 [12:52] <Simon> I can test it
#382 [12:52] <Adrian> pleaseee
#383 [12:52] <Adrian> pleassee
#384 [12:53] <Adrian> can someone here help me
#385 [12:53] <Odysseius> Adrian, Yes, if you can follow the instructions.
#386 [12:53] <Odysseius> Adrian, Absol will give them to you once more.
#387 [12:53] <Adrian> yes but wait
#388 [12:53] <Adrian> no wait
#389 [12:53] <Odysseius> ??> Adrian launcher/reinst/win
#390 [12:53] <Absol> Adrian: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#391 [12:53] <Simon> IT CANT DOWNLOAD 1.8.jason!!!!!!!!!!!!!!
#392 [12:53] <Adrian> my minecraft does not open at all
#393 [12:53] <Absol> Adrian: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#394 [12:53] <Odysseius> Simon, On 1.13?
#395 [12:53] <Simon> 1.8.8!!!!
#396 [12:54] <Lord_Ralex> <Lord_Ralex> You are selecting 1.8, which is so old, it's not supported by anymore.
#397 [12:54] <Lord_Ralex> <Lord_Ralex> We only support the latest version.
#398 [12:54] <Simon> And 1.13 it will be crashed
#399 [12:54] <Lord_Ralex> You are using old software.
#400 [12:54] <Lord_Ralex> Stop using it.
#401 [12:54] * JayMoBlud [webchat@97e06acc.skybroadband.com] has quit. (Quit: webchat.esper.net)
#402 [12:54] <Odysseius> Simon, What is your Minecraft Username?
#403 [12:55] <Simon> I wouldn't say it
#404 [12:55] <Simon> You havn't to ban it from MOJANG
#405 [12:55] <Odysseius> Simon, We do not work for Mojang.
#406 [12:55] <Simon> Seriously?
#407 [12:56] <Simon> For sure?
#408 [12:56] <Odysseius> Simon, But since I cannot reproduce your issue, I need to go through all support steps.
#409 [12:56] <Odysseius> Simon, Yes, #minecrafthelp is run entirely by volunteers.
#410 [12:57] <Simon> Ok sorry i woldn't be provocative
#411 [12:57] <Simon> my Minecraft Name is MinecarftSK
#412 [12:57] * e_l1997 [~quassel@37.250.133.185.bredband.tre.se] has quit. (Read error: Connection reset by peer)
#413 [12:57] <Simon> MinecraftSK
#414 [12:59] <Lord_Ralex> So, my next question: Why are you using old launchers, to play an old version.
#415 [12:59] <Lord_Ralex> None of it is supported.
#416 [12:59] <Odysseius> Simon, If you take a look at the launcher, what version does it say in the bottom-left corner?
#417 [13:00] <Simon> wait
#418 [13:01] * eee [webchat@2.25.140.76] has joined #minecrafthelp
#419 [13:01] <Simon> 2.1.1343
#420 [13:01] <eee> Failed to download file, the file contents differ from what was expected. 1.8.json
#421 [13:01] <eee> help
#422 [13:01] <Odysseius> thought so.
#423 [13:02] <eee> anyone help me with this issue on the launcher d
#424 [13:02] <eee> Failed to download file, the file contents differ from what was expected. 1.8.json
#425 [13:02] <Odysseius> Simon, eee, Please give us a few minutes to investiage.
#426 [13:02] <Simon> with pleasure
#427 [13:02] <Odysseius> Simon, eee, In the meantime, could you both please try to run 1.13?
#428 [13:02] <eee> no I cant run anything
#429 [13:04] * rockstarq23 [webchat@c-174-56-169-101.hsd1.ga.comcast.net] has joined #minecrafthelp
#430 [13:04] * e_l1997 [~quassel@37.250.133.185.bredband.tre.se] has joined #minecrafthelp
#431 [13:04] <Simon> it run normaly
#432 [13:04] <Odysseius> Simon, eee, Please take a screenshot from your launcher. Use these instructions for help: https://www.take-a-screenshot.org/windows.html
#433 [13:04] <Odysseius> Simon, eee, Upload it to imgur>
#434 [13:04] <Odysseius> ??> Simon imgur
#435 [13:04] <Absol> Simon: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#436 [13:04] <Odysseius> ??> eee imgur
#437 [13:04] <Absol> eee: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#438 [13:05] <eee> nvm 1.13 is launched
#439 [13:05] <eee> now what
#440 [13:05] * rockstarq23 [webchat@c-174-56-169-101.hsd1.ga.comcast.net] has quit. (Client Quit)
#441 [13:05] <Odysseius> eee, Follow the instructions i just sent you please.
#442 [13:07] <Simon> https://imgur.com/a/oTUz5Sa
#443 [13:07] <Simon> There my Launcher
#444 [13:07] <Adrian> were is the person that was helping me
#445 [13:08] <Adrian> can the person that was helping me send me the instructions again pleasee
#446 [13:08] <Odysseius> ??> Adrian launcher/reinst/win
#447 [13:08] <Absol> Adrian: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#448 [13:09] <Absol> Adrian: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#449 [13:09] * arnaud0215 [webchat@159.205-130-109.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#450 [13:09] <eee> https://imgur.com/AgstD8X
#451 [13:09] <arnaud0215> Hello when I try to launch any version of minecraft
#452 [13:09] <arnaud0215> Failed to download file, the file contents differ from what was expected. 1.8.json
#453 [13:09] <eee> SAME!!
#454 [13:09] <eee> ^^
#455 [13:09] <arnaud0215> this shows up
#456 [13:10] <arnaud0215> oh
#457 [13:10] <eee> I'm glad I'm not the only one lol
#458 [13:10] <arnaud0215> yeah
#459 [13:10] <Odysseius> Simon, eee, arnaud0215, where did you download the launcher from?
#460 [13:10] <Adrian> where is the control panel
#461 [13:10] <eee> minecraft.net
#462 [13:10] <arnaud0215> minecraft.nety
#463 [13:10] <eee> ive had it for ages lol
#464 [13:11] <Odysseius> eee, But you downloaded something called "Project Skull", correct?
#465 [13:11] <Odysseius> Simon, Have you ever used custom profiles or installations?
#466 [13:11] <eee> yes but ive had that for about a year or two now
#467 [13:11] <Simon> same offical Minecraft minecraft.net
#468 [13:11] <eee> so that isn't the problem
#469 [13:11] <Odysseius> arnaud0215, Have you ever used custom profiles or installations?
#470 [13:11] <Adrian> were is the control panel
#471 [13:11] <arnaud0215> yeah
#472 [13:11] <Odysseius> eee, Well, it is now.
#473 [13:11] <Adrian> were is the control panel
#474 [13:11] <eee> omg whyyy
#475 [13:11] <Odysseius> ??> eee win/reinst
#476 [13:11] <Absol> eee: You may need to reinstall the locally installed files that Minecraft puts into place.
#477 [13:11] <Absol> eee: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#478 [13:11] <eee> I don't want to delete it tho
#479 [13:12] <eee> :(
#480 [13:12] <Odysseius> eee, It's no longer supported
#481 [13:12] <eee> how come it just suddenly changed?
#482 [13:12] <Odysseius> eee, Contact the modification author.
#483 [13:12] <Simon> Of course I have that! These can be started without problems. I do not understand that.
#484 [13:12] <Odysseius> eee, Because certain things have changed within the launcher.
#485 [13:12] <Lord_Ralex> eee, because the way it worked depended on a legacy system
#486 [13:12] <Lord_Ralex> That mod makers were told to get off of
#487 [13:12] <Lord_Ralex> And they didn't
#488 [13:12] <Lord_Ralex> So now it breaks.
#489 [13:12] <eee> what so something changed in the last half hour?
#490 [13:13] <eee> because it worked today
#491 [13:13] <Lord_Ralex> Mojang took the legacy service offline.
#492 [13:13] * Garza [webchat@cpe-70-125-198-202.rgv.res.rr.com] has joined #minecrafthelp
#493 [13:13] <eee> ugh
#494 [13:13] <Lord_Ralex> Because it was warned for at least a year to modders
#495 [13:13] <Lord_Ralex> That it was going away
#496 [13:13] <Lord_Ralex> They don't listen and ruin your experience.
#497 [13:13] <eee> so even optifine is gonna break?
#498 [13:13] <Lord_Ralex> If the modders pay attention and update, it won't.
#499 [13:13] <Odysseius> eee, As far as I know, they fixed it.
#500 [13:13] <Odysseius> ??> arnaud0215 win/reinst
#501 [13:13] <Absol> arnaud0215: You may need to reinstall the locally installed files that Minecraft puts into place.
#502 [13:13] <Absol> arnaud0215: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#503 [13:13] <eee> :/
#504 [13:14] <Simon> Mods will not be started
#505 [13:14] <Odysseius> Simon, Reinstall again, and make sure the .minecraft folder is completely empty.
#506 [13:14] <Odysseius> Simon, Also make sure to remove the shortcut for the launcher from your Desktop
#507 [13:15] <Garza> Hi I need help with a problem on realms. Nobody can join in, nor can I. When i click on it to join, it loads for a good 10 minutes before failing and saying that an error occurd
#508 [13:15] <Odysseius> Simon, (or whatever shortcut you are using)
#509 [13:15] <Odysseius> Simon, Then, reinstall the launcher again
#510 [13:15] <Garza> *occurred
#511 [13:15] <eee> The mod just literally said: SkullProject has been discontinued, I am currently working on a new client called Hyperium.
#512 [13:15] <eee> wow
#513 [13:15] <eee> okay
#514 [13:15] <eee> thanks for your help guys :P
#515 [13:15] <Odysseius> Simon, And then make sure you use the shortcut on the desktop.
#516 [13:15] <Odysseius> Garza, What is the error message?
#517 [13:15] <Simon> I have already deleted the. Minecraft folder and minecraft uninstalled and deleted all Minecraft data from my hard drives!
#518 [13:16] <Garza> "an error occurred please try again later"
#519 [13:16] <Odysseius> Simon, Like I said, the shortcut you are using right now is linking to a broken installation of Minecraft.
#520 [13:16] <Odysseius> Garza, Contact Mojang about this issue.
#521 [13:16] <arnaud0215> eeee
#522 [13:16] <Simon> In the background of the support
#523 [13:16] <Odysseius> ??> Garza account/send-email
#524 [13:16] <Absol> Garza: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#525 [13:16] <Absol> Garza: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#526 [13:16] <Adrian> GUYS WERE IS THE CONTROLL PANEL
#527 [13:17] <Odysseius> Adrian, I'm sorry, but if you are having issues finding the control panel, please ask someone to help you with the instructions.
#528 [13:17] <Simon> The link is correct
#529 [13:17] <Simon> may, i don't play anymore on 1.8.8 ):
#530 [13:18] <Odysseius> Simon, Did you link your AppData folder to a different location?
#531 [13:18] * mib_zwrqcr [Mibbit@191.240.44.192] has joined #minecrafthelp
#532 [13:18] * Absol kicked mib_zwrqcr from #minecrafthelp (Reason: ib_zwrqcr :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#533 [13:18] * arnaud0215 [webchat@159.205-130-109.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#534 [13:19] <Simon> No, it's like after a reset!
#535 [13:20] <Odysseius> Simon, Could you copy the full error message again?
#536 [13:20] * eee [webchat@2.25.140.76] has quit. (Quit: webchat.esper.net)
#537 [13:20] <Odysseius> Simon, it may be different now.
#538 [13:22] <Garza> so im trying to contact mojang support and I need to enter a transaction ID and i have no clue what email was used nor do i remember what year exactly i purchased minecraft
#539 [13:23] <Simon> It does not matter! I will play version 1.8.7, because it works! but I have a second question: I still have an old account, which does not work! I do not remember the username and password but the email and security questions! What else can I do? Or is the account already completely destroyed?
#540 [13:23] * thelounge55 [webchat@c-76-21-166-88.hsd1.md.comcast.net] has joined #minecrafthelp
#541 [13:23] <thelounge55> hi
#542 [13:23] <Odysseius> Garza, Contact them anyway, there are different authentication mehtods
#543 [13:23] <thelounge55> Help??
#544 [13:23] <Odysseius> thelounge55, What with?
#545 [13:24] <thelounge55> Why wont my hacks work now
#546 [13:24] <Odysseius> Simon, You can contact Mojang with your transaction ID.
#547 [13:24] * Bizzell [webchat@cpc110325-king12-2-0-cust1002.19-1.cable.virginm.net] has joined #minecrafthelp
#548 [13:24] <Odysseius> thelounge55, Because they are hacks
#549 [13:24] <Bizzell> what does this mean Failed to download file, the file contents differ from what was expected. 1.8.json
#550 [13:24] <thelounge55> stfu tell me why
#551 [13:24] <Odysseius> thelounge55, Contact the author of the modifications if you want it to be fixed.
#552 [13:24] <thelounge55> right not
#553 [13:24] <Simon> It is the other way around! I know the username and password but not the security questions and the email
#554 [13:24] * Odysseius kicked thelounge55 from #minecrafthelp (Reason: helounge55 :thelounge55)
#555 [13:25] <Simon> transaction ID? Whats that?
#556 [13:25] <Odysseius> ??> Bizzell win/reinst
#557 [13:25] <Absol> Bizzell: You may need to reinstall the locally installed files that Minecraft puts into place.
#558 [13:25] <Absol> Bizzell: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#559 [13:25] * thelounge56 [webchat@c-76-21-166-88.hsd1.md.comcast.net] has joined #minecrafthelp
#560 [13:25] <thelounge56> ban me?
#561 [13:25] <Simon> Can you discripe me
#562 [13:25] * thelounge58 [webchat@c-98-248-123-3.hsd1.ca.comcast.net] has joined #minecrafthelp
#563 [13:25] * Lord_Ralex kicked thelounge56 from #minecrafthelp (Reason: helounge56 :Lol, no. Take your crap and leave.)
#564 [13:25] <thelounge58> hi
#565 [13:25] <Bizzell> thanks
#566 [13:25] <Odysseius> Bizzell, Before starting Minecraft again, please do this:
#567 [13:25] <Odysseius> ??> Bizzell launcher/reinst/win
#568 [13:25] <Absol> Bizzell: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#569 [13:25] <Simon> i am not the best in english (;
#570 [13:26] <Absol> Bizzell: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#571 [13:26] <Odysseius> ??> Simon account/trans-id
#572 [13:26] <Absol> Simon: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#573 [13:26] <Odysseius> thelounge58, Hello
#574 [13:26] * Nappy [webchat@cpe-104-229-226-137.twcny.res.rr.com] has joined #minecrafthelp
#575 [13:26] * Wendow [webchat@c-76-22-165-159.hsd1.tn.comcast.net] has joined #minecrafthelp
#576 [13:26] <Nappy> anyone here that knows why .jsons are messing up with the new native launcher?
#577 [13:26] * thelounge57 [webchat@178.208.163.216] has joined #minecrafthelp
#578 [13:26] <thelounge58> nappy
#579 [13:26] <Simon> Is Abso1 a Bot?
#580 [13:26] <thelounge58> hi
#581 [13:26] <thelounge57> guys
#582 [13:26] <Odysseius> Nappy, What is the error message?
#583 [13:26] <Wendow> I'm having problems with loading minecraft with A mod it was find now and Nappy I'm having the same problem
#584 [13:26] <thelounge57> my Minecraft won't work
#585 [13:27] <Odysseius> thelounge57, what does it say when you try?
#586 [13:27] <Wendow> Fine
#587 [13:27] <thelounge57> I can't load minecraft
#588 [13:27] <Nappy> i just got a minecraft update and i cant run anything it says .json and gives me an errior
#589 [13:27] <thelounge57> hi
#590 [13:27] <thelounge58> Nappy hi
#591 [13:27] <Wendow> Nappy same
#592 [13:27] <Odysseius> Nappy, What is the exact error message?
#593 [13:27] <Nappy> one sec
#594 [13:27] <Odysseius> Wendow, What is the exact error message?
#595 [13:27] <Nappy> http://prntscr.com/kbfdz0
#596 [13:27] <thelounge57> http://jmp.sh/v/HSPYH2EylUA5MrsrtkmP
#597 [13:27] <thelounge57> this
#598 [13:27] <Wendow> Mine is ailed to download file, the file contents differ from what was expected. 1.8.json
#599 [13:27] <Wendow> Show more details
#600 [13:28] <Odysseius> Nappy, thelounge57, Wendow, Please wait two seconds.
#601 [13:28] <Wendow> Ok
#602 [13:28] <Odysseius> thelounge57, Please send a paste.
#603 [13:28] <thelounge57> k
#604 [13:29] <Odysseius> ??> Nappy win/reinst
#605 [13:29] <Absol> Nappy: You may need to reinstall the locally installed files that Minecraft puts into place.
#606 [13:29] <Absol> Nappy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#607 [13:29] <Odysseius> Nappy, Before starting Minecraft again, please do this:
#608 [13:29] <thelounge57> https://paste.ubuntu.com/p/6DPwkB5qh3/
#609 [13:29] <thelounge57> https://paste.ubuntu.com/p/6DPwkB5qh3/
#610 [13:29] <thelounge57> its this weird crap
#611 [13:29] <Odysseius> ??> Nappy launcher/reinst/win
#612 [13:29] <Absol> Nappy: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#613 [13:29] <Absol> Nappy: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#614 [13:29] <thelounge57> hey
#615 [13:29] <thelounge57> can u help me too
#616 [13:29] <thelounge57> https://paste.ubuntu.com/p/6DPwkB5qh3/
#617 [13:29] <Odysseius> thelounge57, Please have a bit of patience
#618 [13:29] <thelounge57> ok
#619 [13:30] <Odysseius> thelounge57, You are not the only person present.
#620 [13:30] <thelounge58> hi
#621 [13:30] <Odysseius> ??> Wendow win/reinst
#622 [13:30] <Absol> Wendow: You may need to reinstall the locally installed files that Minecraft puts into place.
#623 [13:30] <thelounge57> hey 58
#624 [13:30] <Absol> Wendow: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#625 [13:30] <Odysseius> Wendow, Before starting Minecraft again, please do this:
#626 [13:30] <Odysseius> ??> Wendow launcher/reinst/win
#627 [13:30] <Wendow> Ok
#628 [13:30] <Absol> Wendow: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#629 [13:30] <Absol> Wendow: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#630 [13:30] <Nappy> so which one do i do first?
#631 [13:30] <thelounge57> I'm on Mac btw
#632 [13:30] <Simon> Odysseius the account was bought in 2012. I dont remember anything no emails, nothing!
#633 [13:31] <Odysseius> Nappy, Start with what I sent you first. All the messages that are for you start with your Username.
#634 [13:31] * Adrian [webchat@136.64.255.148.d.dyn.claro.net.do] has quit. (Quit: webchat.esper.net)
#635 [13:31] * Wendow [webchat@c-76-22-165-159.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#636 [13:31] <Odysseius> Simon, Contact them anyway, there may be a different way.
#637 [13:31] <Odysseius> thelounge57, Is that the full error log?
#638 [13:31] <Nappy> what is win/rein
#639 [13:32] <Odysseius> Nappy, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#640 [13:32] <Nappy> okay ty
#641 [13:32] * Kirbydude11 [webchat@50-27-233-176.stjocmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#642 [13:32] <thelounge57> it is this
#643 [13:32] <thelounge57> https://paste.ubuntu.com/p/6DPwkB5qh3/
#644 [13:32] <thelounge57> I'm on Mac aswell
#645 [13:33] <Odysseius> ??> thelounge57 launche
#646 [13:33] <Odysseius> ??> thelounge57 launch
#647 [13:33] <Odysseius> thelounge57, Sorry about that
#648 [13:33] <Odysseius> ??> thelounge57 mac/reinst
#649 [13:33] <Absol> thelounge57: You may need to reinstall the locally installed files that Minecraft puts into place.
#650 [13:33] <Absol> thelounge57: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#651 [13:34] * Adrian [webchat@136.64.255.148.d.dyn.claro.net.do] has joined #minecrafthelp
#652 [13:34] <Simon> Agreed! Thank you for the nice support! Was more or less helpful for me, but you are not to blame! Very fast answers! Perfect! Greetings from Germany at 8:34 in the evening!
#653 [13:34] <Odysseius> thelounge57, Before running Minecraft again, please reinstall the launcher. You can do that by uninstalling it, and then redownloading it from here: https://minecraft.net/en-us/download
#654 [13:34] <Odysseius> Simon, You're welcome, thank you for the kind words, have a nice evening.
#655 [13:34] <thelounge57> tf
#656 [13:34] <Simon> Goodbye!
#657 [13:34] <thelounge57> the command I put in is doing sum weird crap xD
#658 [13:34] <Simon> With pleasure!
#659 [13:35] <Odysseius> thelounge57, Please watch your language, this is a public channel.
#660 [13:35] <thelounge57> https://paste.ubuntu.com/p/QxmWRFdDQ9/
#661 [13:35] <thelounge57> sorry
#662 [13:35] <Adrian> Absol send me the insturctions one more time
#663 [13:35] <thelounge57> what do I do now
#664 [13:35] <Odysseius> thelounge57, Now, reinstall the launcher.
#665 [13:35] <thelounge57> I ran the command
#666 [13:35] <thelounge57> k
#667 [13:35] <Odysseius> thelounge57, You can do that by uninstalling it, and then redownloading it from here: https://minecraft.net/en-us/download
#668 [13:35] <thelounge57> lemme delete
#669 [13:35] <Odysseius> ??> Adrian launcher/reinst/win
#670 [13:35] <Absol> Adrian: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#671 [13:35] <Adrian> I found the absol
#672 [13:35] <Absol> Adrian: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#673 [13:36] <Adrian> no the one that says paste thing
#674 [13:36] <Adrian> paste thing
#675 [13:36] <thelounge58> nigga what
#676 [13:36] <Absol> thelounge58: Please keep it civil
#677 [13:37] * Odysseius kicked thelounge58 from #minecrafthelp (Reason: helounge58 :Please watch your Language!)
#678 [13:37] <Simon> A question to the end! Is Absol getting a machine of commands and then answering them?
#679 [13:37] <Adrian> Absol send me the paste link were I have to paste the crash log
#680 [13:37] <Odysseius> Simon, Yes, all the commands start with "??>"
#681 [13:37] * thelounge59 [webchat@c-98-248-123-3.hsd1.ca.comcast.net] has joined #minecrafthelp
#682 [13:37] <Odysseius> ??> Adrian paste
#683 [13:37] <Absol> Adrian: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#684 [13:37] <thelounge57> Minecraft won't delete on my mac
#685 [13:37] <Odysseius> thelounge57, What does it say when you try?
#686 [13:38] <thelounge57> I drag it into trash and it goes into trash but it duplicates itself and stays in applications
#687 [13:38] <Simon> Cool! But now I'm really going! ; D
#688 [13:39] * Verek_ [webchat@190-82-12-172.adsl.tie.cl] has joined #minecrafthelp
#689 [13:39] <Odysseius> thelounge57, Follow the instructions under OSX on this page: https://help.mojang.com/customer/en/portal/articles/1797509-uninstall-minecraft
#690 [13:39] <thelounge57> I got it
#691 [13:40] * Bizzell [webchat@cpc110325-king12-2-0-cust1002.19-1.cable.virginm.net] has joined #minecrafthelp
#692 [13:41] <Verek_> I cant play, when i tryng to start the game in the launcher it says: Error to download the archive,the content differs from what was expected. Help please
#693 [13:41] <Odysseius> Verek_,
#694 [13:41] <Odysseius> Please reinstall Minecraft and the Launcher. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, go to Control Panel, and click on "Uninstall a Program" (or "Programs and Features"). Then, right click on Minecraft and select "Uninstall". Afterwards, restart your PC,
#695 [13:41] <Odysseius> then download and run the .msi at https://minecraft.net/en-us/download
#696 [13:41] <Bizzell> https://pastebin.com/9CFYtx0B
#697 [13:41] <Bizzell> it still didnt work
#698 [13:41] <Odysseius> Bizzell, Still happening?
#699 [13:41] <Bizzell> yup
#700 [13:42] <Odysseius> Bizzell, Well, quite frankly, that sucks.
#701 [13:42] <Verek_> Thank you odysseius, will try it
#702 [13:43] * thelounge57 [webchat@178.208.163.216] has joined #minecrafthelp
#703 [13:43] <thelounge57> hey
#704 [13:43] <thelounge57> it didn't work
#705 [13:43] <thelounge57> I'm the guy on mac
#706 [13:43] <thelounge57> I did the terminal command and reinstalled mc and it is sayin the same crap
#707 [13:43] <Odysseius> thelounge57, Bizzell, Verek_, Please use a different of Minecraft until we have found out the cause.
#708 [13:44] <Odysseius> different version
#709 [13:44] * thelounge57 [webchat@178.208.163.216] has quit. (Client Quit)
#710 [13:44] <Bizzell> i cannot find a diferent version of the launcher
#711 [13:44] <Odysseius> Bizzell, Different version of the game, anything but the one you are trying to launch right niw.
#712 [13:44] <Odysseius> now*
#713 [13:45] <Bizzell> ok
#714 [13:45] <Bizzell> is it happening to alot of people
#715 [13:45] <Odysseius> Bizzell, Only to the ones who are using modified profiles or launchers.
#716 [13:46] <Bizzell> hopefully will fix soon :P
#717 [13:47] <Odysseius> Bizzell, Could you please try to delete the launcher_profiles.json in your .minecraft folder?
#718 [13:47] <Odysseius> ??> Bizzell win/.minecraft
#719 [13:47] <Absol> Bizzell: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#720 [13:47] <Bizzell> will od
#721 [13:47] <Odysseius> Bizzell, Make sure the launcher is closed when you do that.
#722 [13:47] * Webchat_92632 [webchat@c-71-193-74-106.hsd1.mn.comcast.net] has joined #minecrafthelp
#723 [13:47] <Webchat_92632> hello
#724 [13:48] <Odysseius> Webchat_92632, Hello
#725 [13:48] <Webchat_92632> alright, so when I try to run my minecraft from the new launcher
#726 [13:48] <Webchat_92632> It says, "Failed to download file, the file contents differ fro mwhat was expected. 1.9.json
#727 [13:48] <Webchat_92632> i meant 1.8.jason
#728 [13:48] <Webchat_92632> json*
#729 [13:48] <Bizzell> then launch?
#730 [13:49] <Odysseius> Bizzell, Yes.
#731 [13:49] <Odysseius> Webchat_92632, Two seconds please.
#732 [13:49] <Webchat_92632> alright
#733 [13:49] <Bizzell> nah same thing
#734 [13:50] * Webchat_74909 [webchat@fp76f10933.chbd113.ap.nuro.jp] has joined #minecrafthelp
#735 [13:50] <Webchat_92632> then it also shows all this under the, failed to download file thing
#736 [13:50] * Webchat_74909 [webchat@fp76f10933.chbd113.ap.nuro.jp] has quit. (Client Quit)
#737 [13:50] <Odysseius> Bizzell, Alright, different idea: Where is the shortcut (the icon) you are launching Minecraft from?
#738 [13:51] <Bizzell> desktop
#739 [13:51] <Odysseius> Bizzell, Please right-click that icon, click "Properties" and tell me what it says under "Target".
#740 [13:52] <Bizzell> "C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe"
#741 [13:52] <Adrian> Absol dude the thing doesn't appear in the backround
#742 [13:52] <Odysseius> ??> Bizzell win/reinst/rename
#743 [13:52] <Absol> Bizzell: You may need to try running Minecraft with a blank slate.
#744 [13:52] <Absol> Bizzell: To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called .minecraft and right-click it to rename. Rename it to oldminecraft. After that, open up the launcher and run Minecraft again.
#745 [13:52] <Odysseius> Adrian, Hover over the Minecraft Icon, then move the mouse up to the preview window, and right-click. Visual aid: http://i.imgur.com/XcZUMUg.png
#746 [13:53] * Jake [webchat@c-71-193-74-106.hsd1.mn.comcast.net] has joined #minecrafthelp
#747 [13:53] <Odysseius> Bizzell, Please make sure there is no actual .minecraft folder in the Roaming folder.
#748 [13:53] <Jake> alright im back
#749 [13:53] * Jake is now known as Guest97967
#750 [13:54] <Bizzell> ok
#751 [13:54] <Guest97967> hm
#752 [13:54] <Guest97967> okay
#753 [13:54] <Guest97967> Failed to download file, the file contents differ from what was expected. 1.8.json
#754 [13:54] <Adrian> Absol dude I already did what the isntructions says
#755 [13:54] <Guest97967> this is what im getting
#756 [13:54] <Odysseius> Adrian, Hover over the Minecraft Icon, then move the mouse up to the preview window, and right-click. Visual aid: http://i.imgur.com/XcZUMUg.png
#757 [13:54] <Adrian> to go to settings and turn on the things
#758 [13:54] <Odysseius> Adrian, ^
#759 [13:54] <Adrian> wut
#760 [13:55] <Odysseius> Adrian, Read what I just told you, and follow those instructions.
#761 [13:55] <Adrian> I don't see visual aid
#762 [13:55] <Odysseius> Adrian, There's a link to a picture.
#763 [13:55] <Guest97967> can anyone see what im typing...
#764 [13:55] <Odysseius> Guest97967, Yes, but there is still no solution to your problem.
#765 [13:56] <Guest97967> okay I was just wondering thank you.
#766 [13:56] <Guest97967> this is also what I get
#767 [13:56] <Guest97967> Name: 1.8.json
#768 [13:56] <Guest97967> URL: http://s3.amazonaws.com/Minecraft.Download/indexes/1.8.json
#769 [13:56] <Odysseius> Guest97967, No need for that
#770 [13:56] <Guest97967> Filename on disk: ef21-b43d-f813-a3a8
#771 [13:56] <Guest97967> Path: /var/folders/tb/v2dbn76j1bvfnqh8nh67_t6w0000gn/T/ef21-b43d-f81
#772 [13:56] <Odysseius> Guest97967, I've seen that error enough times now.
#773 [13:56] <Guest97967> oh sorry
#774 [13:57] <Adrian> Odysseius ok presed maximize but I don't see visual aid
#775 [13:57] <Bizzell> nope still didnt work
#776 [13:58] <Odysseius> Adrian, Is there a Minecraft icon on the taskbar?
#777 [13:58] <Odysseius> Bizzell, Okay, drastic measures. Go to your .minecraft folder, zip it all up into one .zip file, upload it to a file sharing service of your choice and send me the link in a private message.
#778 [13:58] <Odysseius> Bizzell, You can send me a PM by typing "/msg Odysseius messagegoeshere"
#779 [13:59] <Guest97967> this new launcher is messed
#780 [14:00] <Adrian> Absol ok now which link am I supposed to paste
#781 [14:00] <Odysseius> Guest97967, No, it is because you used outdated third-party modifications that have now broken the launcher.
#782 [14:00] <Odysseius> Adrian, None,
#783 [14:00] <Odysseius> Adrian, Is there a Minecraft icon on the taskbar?
#784 [14:00] <Odysseius> Adrian, Or rather on the bottom bar on your screen
#785 [14:00] <Adrian> yeah
#786 [14:00] <Guest97967> ah I understand I could update me third party modifications and re download my launcher
#787 [14:01] <Odysseius> Adrian, Does it show as a program that is open?
#788 [14:01] <Odysseius> Guest97967, No, since a redownload does not fix the problems for reasons we are currently trying to find out.
#789 [14:01] <Guest97967> mkay
#790 [14:01] <Adrian> um it still crashes I'm at the part were it says play
#791 [14:02] <Odysseius> ??> Adrian launcher/log-txt
#792 [14:02] <Absol> Adrian: We need to see your full launcher log, which is created in the game directory.
#793 [14:02] <Absol> Adrian: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#794 [14:02] <Odysseius> Adrian, In that case, there must be a text file now.
#795 [14:02] * Sanick [webchat@c-69-254-202-14.hsd1.az.comcast.net] has joined #minecrafthelp
#796 [14:03] <Sanick> I was playing minecraft fine normally this morning. After I closed the launcher and came back to try to launch it, I get this error: Failed to download file, the file contents differ from what was expected. 1.8.json
#797 [14:04] <Guest97967> haha thats funny, me too Sanick
#798 [14:04] <Adrian> Absol the one that says crash reports or the one that says logs
#799 [14:04] <Sanick> lol is it for everyone right now oorrr?
#800 [14:04] <Odysseius> Sanick, This is due to a modifications you installed being utterly outdated. We are currently investigating how to fix this issue, but we may only have limited options as the modifications seem to have throughly prevented any kind of fix.
#801 [14:04] <Odysseius> Adrian, No folder, file.
#802 [14:05] <Odysseius> Adrian, There should be a file called "launcher_log.txt".
#803 [14:05] <Adrian> what
#804 [14:05] <Adrian> ok wait let me see
#805 [14:05] <Sanick> i have launcher_log and launcher_profiles
#806 [14:05] <Adrian> yeah its called launcher_log
#807 [14:05] <Odysseius> Sanick, Guest97967, Bizzell, Out of curiosity, what modification did you install to your launcher?
#808 [14:05] <Odysseius> Adrian, That's the one.
#809 [14:06] <Adrian> ok now what]
#810 [14:06] <Odysseius> Sanick, Only messages starting or containing your username are for you.
#811 [14:06] <Sanick> i'm trying to start forge 1.8.9
#812 [14:06] <Guest97967> I downloaded flux but ive had it for awhile now
#813 [14:06] <Guest97967> 1.8.8
#814 [14:06] <Adrian> ok now what Odysseius
#815 [14:06] <Odysseius> Sanick, Fore 1.8 is no longer supported.
#816 [14:06] <Odysseius> Sanick, Forge*
#817 [14:06] <Sanick> oh
#818 [14:07] * AnyelicaSchuyler [webchat@static.kpn.net] has joined #minecrafthelp
#819 [14:07] <AnyelicaSchuyler> Hello
#820 [14:07] <AnyelicaSchuyler> What means this?
#821 [14:07] <Bizzell> huzuni
#822 [14:08] <Bizzell> but its not supported anymore
#823 [14:08] <Bizzell> rip
#824 [14:08] <Guest97967> Odysseius just for any help whatsoever is this does something, FLux needs an HWID to run it
#825 [14:08] <Guest97967> if*
#826 [14:08] * thelounge59 [webchat@c-98-248-123-3.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#827 [14:09] <AnyelicaSchuyler> what wow
#828 [14:09] <AnyelicaSchuyler> how did you know that so speedy
#829 [14:11] <AnyelicaSchuyler> how i can fix it?
#830 [14:11] <AnyelicaSchuyler> anyone
#831 [14:11] <Adrian> Absol dude I pasted the content
#832 [14:11] <Adrian> Absol is my minecraft going to work now
#833 [14:12] <Odysseius> Adrian, Please give us the link to the paste.
#834 [14:12] <AnyelicaSchuyler> Odysseius
#835 [14:12] <AnyelicaSchuyler> How i can fix?
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#837 [14:14] <Odysseius> Guest97967, Sanick, Bizzell, If you modified your launcher in any way (this includes Forge and Optifine), the versions you modified have a chance of not working. Right now, we are not aware of a fix, as the modifications seem to be deeply embedded, and not deletable. For now, simply use a non-modified version of Minecraft, and come back at another time when we know how to solve the issue.
#838 [14:14] <Adrian> https://paste.ubuntu.com/p/ksrNxkRKck/
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#840 [14:14] <Adrian> there it is
#841 [14:14] <Odysseius> Adrian, We need the content of this text file please: C:\Users\Kelvin\AppData\Roaming\.minecraft\hs_err_pid7628.log
#842 [14:15] <Adrian> how do I send it
#843 [14:15] <Odysseius> Adrian, Same as the other one.
#844 [14:15] <Guest97967> odysseius so like we have to use a regular mc like 1.8.8 etc, because like that you have to double tap w to run and your at a huge disadvantage, can you use CheatBreaker or something atleast?
#845 [14:15] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has joined #minecrafthelp
#846 [14:15] <Odysseius> Guest97967, We do not help with any mods in this channel.
#847 [14:15] <Adrian> but why does my minecraft keep on crashing omg
#848 [14:16] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has quit. (Client Quit)
#849 [14:16] <Adrian> why does it keep on crashing
#850 [14:16] <Odysseius> Guest97967, Actually, could you please do the following?
#851 [14:16] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has joined #minecrafthelp
#852 [14:16] <Guest97967> odysseius sure
#853 [14:16] <Adrian> I thought you guys were going to fix it
#854 [14:16] <Odysseius> ??> Guest97967 launcher/log-txt
#855 [14:16] <Absol> Guest97967: We need to see your full launcher log, which is created in the game directory.
#856 [14:16] <Absol> Guest97967: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#857 [14:16] <Adrian> why does is keep on crashinggg
#858 [14:16] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has quit. (Client Quit)
#859 [14:16] <Odysseius> Adrian, Please copy the contact of this file into the pasting website: the content of this text file please: C:\Users\Kelvin\AppData\Roaming\.minecraft\hs_err_pid7628.log
#860 [14:16] <Verek_> Odysseius, i reinstalled the game and it appear the same error...
#861 [14:17] <Guest97967> absol it says when I do that, PLEASE NOTE Could not open the game directory
#862 [14:17] <Guest97967> Please make sure the folder path is valid:
#863 [14:17] <Odysseius> ??> Guest97967 win/.minecraft
#864 [14:17] <Absol> Guest97967: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#865 [14:17] <Verek_> There is another solution?
#866 [14:17] <Odysseius> If you modified your launcher in any way (this includes Forge and Optifine), the versions you modified have a chance of not working. Right now, we are not aware of a fix, as the modifications seem to be deeply embedded, and not deletable. For now, simply use a non-modified version of Minecraft, and come back at another time when we know how to solve the issue.
#867 [14:18] <Odysseius> Verek_, ^
#868 [14:18] <Guest97967> im not on windows
#869 [14:18] <Odysseius> ??> Guest97967 mac/.minecraft
#870 [14:18] <Absol> Guest97967: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#871 [14:18] <Odysseius> right, sorry
#872 [14:18] <Adrian> I don't know how to do that Absol
#873 [14:18] <Odysseius> Adrian, Absol didn't tell you to do anything recently
#874 [14:18] <Adrian> I mean you lol
#875 [14:18] <Guest97967> Where do I find the Go menu?
#876 [14:18] <Adrian> i don't know how to do that
#877 [14:19] <Sanick> This is my launcher log: https://paste.ubuntu.com/p/yNwTCsHc5N/
#878 [14:20] <Adrian> This is my launcher log https://paste.ubuntu.com/p/ksrNxkRKck/
#879 [14:21] <Odysseius> Adrian, No.
#880 [14:21] <Odysseius> Adrian, I need the text from this file: C:\Users\Kelvin\AppData\Roaming\.minecraft\hs_err_pid7628.log
#881 [14:21] <Guest97967> okay im here Absol and Odysseius
#882 [14:21] <Adrian> do you have discord odysseius
#883 [14:21] <Odysseius> Adrian, We do not use Discord.
#884 [14:21] <Adrian> ok
#885 [14:21] <Adrian> what do you use so i can send you the text
#886 [14:21] <Guest97967> Im at the minecraft folder
#887 [14:22] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has joined #minecrafthelp
#888 [14:22] <Odysseius> Guest97967, Open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#889 [14:22] <Odysseius> ??> Adrian paste
#890 [14:22] <Absol> Adrian: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#891 [14:22] * Verek_ [webchat@190-82-12-172.adsl.tie.cl] has quit. (Quit: webchat.esper.net)
#892 [14:22] <Guest97967> uhm I have the launcher_log.txt
#893 [14:23] <Odysseius> Guest97967, Copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#894 [14:23] <Aidan> i havent played mincraft in a couple of years and i dont know any of my log in credentials email or password and i was wondering if there was a way i could find out what email i used
#895 [14:23] <Odysseius> Aidan, Contact Mojang with your transaction ID.
#896 [14:23] <Odysseius> ??> Aidan account/trans-id
#897 [14:23] <Absol> Aidan: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#898 [14:23] <Odysseius> ??> Aidan account/send-email
#899 [14:24] <Absol> Aidan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#900 [14:24] <Absol> Aidan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#901 [14:24] <Aidan> how do i find out my tranaction id
#902 [14:24] <Guest97967> https://paste.ubuntu.com/p/Bm9zZFyy57/
#903 [14:24] <Odysseius> Aidan, Absol gave you all the info you need.
#904 [14:24] <Guest97967> there odysseius
#905 [14:24] <Lord_Ralex> Sanick, still there?
#906 [14:24] <Aidan> i got it
#907 [14:24] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has quit. (Client Quit)
#908 [14:25] <Sanick> yes
#909 [14:25] <Odysseius> Guest97967, Please try to start the non-modded version.
#910 [14:25] <Guest97967> non-modded version of mc?
#911 [14:25] <Odysseius> Guest97967, LabyMod 1.8.8 is no longer supported in any way, shape or form
#912 [14:25] <Sanick> I can start minecraft on a select view modded versions and the normal version
#913 [14:25] <Guest97967> minecraft 1.13 is downloading
#914 [14:26] <Sanick> but the version that I was on worked earlier today and then suddenly stopped
#915 [14:26] <Odysseius> Sanick, Because things in the background changed.
#916 [14:26] <Lord_Ralex> Sanick, can you please tell me what is in your .minecraft/versions folder
#917 [14:26] <Odysseius> Sanick, The creator of the modification has known about this for a long time, but chose to leave its users in the rain when the change happened.
#918 [14:27] <Guest97967> Minecraft 1.13 worked for me
#919 [14:27] <Odysseius> Guest97967, Alright, perfect, just don't use LabyMod and you'll be fine.
#920 [14:27] <Guest97967> can I use my flux?
#921 [14:27] <Guest97967> or cheatbreaker?
#922 [14:27] <Guest97967> or optifine?
#923 [14:27] <Odysseius> Guest97967, Try it. If it doesn't work, then no.
#924 [14:27] <Guest97967> mkay
#925 [14:27] <Odysseius> Guest97967, Optifine may work.
#926 [14:27] <Guest97967> okay
#927 [14:27] <Sanick> I have Toxin, Sigma, Forge 1.8.9 (the modded ones that work). The ones that don't work are metro and some other ones
#928 [14:28] <Odysseius> Guest97967, In general, we really recommend not using 1.8 at all
#929 [14:28] <Lord_Ralex> can you please open the metro one and provide the json file that's there
#930 [14:28] <Odysseius> Guest97967, And to use the latest stable version.
#931 [14:28] <Guest97967> odysseius wb 1.7?
#932 [14:28] <Guest97967> what happened to 1.8 tho?
#933 [14:28] <Guest97967> that was the last normal pvp update...
#934 [14:28] <Odysseius> Guest97967, Nothing happened to 1.8, it can still be played on Launchers that have not been modified to
#935 [14:29] <Guest97967> ah
#936 [14:29] <Sanick> https://paste.ubuntu.com/p/gHNfWj3Tyt/
#937 [14:29] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has joined #minecrafthelp
#938 [14:29] * Aidan [webchat@cpc123024-glen5-2-0-cust534.2-1.cable.virginm.net] has quit. (Client Quit)
#939 [14:30] <Guest97967> Odysseius so whats the difference why does it block modified clients
#940 [14:30] <Sanick> Guest, how long has this happened to u? This only started today lol
#941 [14:30] * Adrian [webchat@136.64.255.148.d.dyn.claro.net.do] has quit. (Quit: webchat.esper.net)
#942 [14:30] <Odysseius> Guest97967, It doesn't block it, the modified versions are using outdated download links.
#943 [14:31] <Guest97967> Odysseius what if I update my modified version?
#944 [14:31] <Odysseius> Guest97967, Which have been marked as "going to be outdated soon" for a long time now.
#945 [14:31] <Guest97967> so its not outdated
#946 [14:31] <Odysseius> Guest97967, If the author of the modification does offer an update, it may work
#947 [14:31] <Guest97967> okay thank you so much for your help
#948 [14:31] <Lord_Ralex> !message If you are getting an error with the 1.8.json, there is currently no fix at this time. Please wait for Mojang to fix the bug and release an update.
#949 [14:32] <Guest97967> Im gunna stay on this chat for right now to see if something happens/goes wrong
#950 [14:32] * Lela [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has joined #minecrafthelp
#951 [14:32] <Lela> 1.8 json?
#952 [14:32] <Sanick> Lord_Ralex , does mojang no about this bug or not?
#953 [14:32] <Lord_Ralex> Sanick, yes
#954 [14:32] <Sanick> know*
#955 [14:32] <Lela> Which bug is it?
#956 [14:33] <Lord_Ralex> Sanick, your files helped identify the issue. They are looking into it.
#957 [14:33] <Lord_Ralex> Nothing else we can do about it.
#958 [14:33] <Odysseius> Lela, Do you have the 1.8.json issue?
#959 [14:34] <Lela> Well, I don't think so?
#960 [14:34] <Lela> I came here because I was having trouble with launching with the 1.13 version
#961 [14:35] <Odysseius> Lela, What trouble?
#962 [14:35] <Lela> Well, everytime I try to open up 1.13, the newest update, it crashes a few seconds later after I open it
#963 [14:35] <Odysseius> ??> Lela launcher/log-txt
#964 [14:35] <Absol> Lela: We need to see your full launcher log, which is created in the game directory.
#965 [14:35] <Absol> Lela: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#966 [14:35] <Odysseius> Lela, Please copy the log after the game has crashed.
#967 [14:36] <Lela> Okay, I will, give me a moment
#968 [14:40] <Lela> Er, I may be stupid or something, but I only launcher_log.txt and just "logs", is that the one, or?
#969 [14:40] <Odysseius> Lela, it's the launcher_log.txt.
#970 [14:40] * Guest97967 [webchat@c-71-193-74-106.hsd1.mn.comcast.net] has quit. (Quit: webchat.esper.net)
#971 [14:40] <Lela> Okay
#972 [14:44] <Lela> Okay, so there is a lot around here, I send all of it, right? Or what is just at the bottom?
#973 [14:45] <Odysseius> Lela, The whole file, yeah
#974 [14:46] <Lela> Alrighty, then
#975 [14:49] <Sanick> How long does it usually take for Mojang to fix a bug?
#976 [14:50] <Lela> Okay, I sent the launcher_log.txt to the link you have sent me
#977 [14:53] <tyteen4a03> Sanick: between a day and 10 years
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#979 [14:55] * zBoringDrop [webchat@151.74.95.94] has joined #minecrafthelp
#980 [14:55] <zBoringDrop> Hi, i have a problem with the download of 1.13
#981 [14:56] * Xtreme_Dummy [webchat@g101014.upc-g.chello.nl] has joined #minecrafthelp
#982 [14:56] <zBoringDrop> if i try to download 1.13 the launcher say me that the folder index has no access/ access denied to move 1.13.json to indexs
#983 [14:56] <zBoringDrop> * Can someone help me?
#984 [14:57] <tyteen4a03> ??> zBoringDrop tools/hjt
#985 [14:57] <Absol> zBoringDrop: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#986 [14:57] <Absol> zBoringDrop: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#987 [14:57] * Sanick [webchat@c-69-254-202-14.hsd1.az.comcast.net] has quit. (Quit: webchat.esper.net)
#988 [14:57] <Xtreme_Dummy> When launching the game on any version it opens the Java runtime but fails to continue to load... it does not stop and give an error message but is just a black screen [actual game window] and unless I stop the process in Task Manager it will continue to be a black screen
#989 [14:58] <zBoringDrop> ok Absol, give me some minutes
#990 [14:59] <Odysseius> Lela, Please give us the link to the paste.
#991 [14:59] <Odysseius> ??> Xtreme_Dummy launcher/jvm
#992 [14:59] <Absol> Xtreme_Dummy: If you are experiencing and error similar to "Unable to locate the Java runtime", head to Launch Options, turn on Advanced Settings, click on the profile you intend to use (usually Latest release). The Java executable options should be set to Off (grey). If not, turn it off, Save and restart the launcher.
#993 [15:00] <zBoringDrop> absol
#994 [15:00] <zBoringDrop> Are there in the log file some private info?
#995 [15:01] <Xtreme_Dummy> The Java Executable is turned off Absol
#996 [15:01] <Odysseius> zBoringDrop, No
#997 [15:01] <zBoringDrop> ok Odysseius
#998 [15:01] <zBoringDrop> Absol: https://pastebin.com/pWktQ8Y9
#999 [15:02] <Odysseius> ??> Xtreme_Dummy launcher/log-txt
#1000 [15:02] <Absol> Xtreme_Dummy: We need to see your full launcher log, which is created in the game directory.
#1001 [15:02] <Absol> Xtreme_Dummy: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1002 [15:02] <Odysseius> zBoringDrop, Disable the Discord In-Game Overlay.
#1003 [15:02] <zBoringDrop> oh
#1004 [15:02] <zBoringDrop> ok, i try
#1005 [15:03] * Kare [webchat@c-67-167-237-220.hsd1.il.comcast.net] has joined #minecrafthelp
#1006 [15:03] <zBoringDrop> Disabled
#1007 [15:03] <Kare> So 1.8 is not working?
#1008 [15:03] <Odysseius> Kare, Just for pepple who are using outdated modifications
#1009 [15:04] <Odysseius> zBoringDrop, Does it work now?
#1010 [15:04] <Odysseius> Kare, people*
#1011 [15:04] <Odysseius> Kare, people*
#1012 [15:04] * Kare [webchat@c-67-167-237-220.hsd1.il.comcast.net] has left #minecrafthelp
#1013 [15:04] <Xtreme_Dummy> https://paste.ubuntu.com/p/yXZYkwKB4g/ Absol
#1014 [15:04] <zBoringDrop> None, it gives me this:
#1015 [15:04] <zBoringDrop> https://pastebin.com/b55kVvaA
#1016 [15:05] <Odysseius> Xtreme_Dummy, Please copy it after you have tried to run the game.
#1017 [15:05] <Xtreme_Dummy> I have Odysseius
#1018 [15:05] <Xtreme_Dummy> and its the same instance
#1019 [15:06] <Odysseius> ??> Xtreme_Dummy tools/hjt
#1020 [15:06] <Absol> Xtreme_Dummy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1021 [15:06] <Absol> Xtreme_Dummy: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1022 [15:06] <zBoringDrop> Absol you should translate it if you don't know whats wrote
#1023 [15:06] <Odysseius> zBoringDrop, Uninstall Bitdefender, it may be causing the problem.
#1024 [15:06] <zBoringDrop> mhm..
#1025 [15:07] <zBoringDrop> Disable the protection or unistall?
#1026 [15:07] <Odysseius> zBoringDrop, Uninstall
#1027 [15:07] <zBoringDrop> ok
#1028 [15:07] * zBoringDrop [webchat@151.74.95.94] has quit. (Quit: webchat.esper.net)
#1029 [15:08] <Xtreme_Dummy> hold on... for some reason the log file didnt save before... Ill send that one first, if that helps anything
#1030 [15:08] * minecrafter12321 [webchat@96-40-147-132.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#1031 [15:08] <minecrafter12321> LOL
#1032 [15:08] <minecrafter12321> how did you know i was gonna ask about that
#1033 [15:08] <Odysseius> minecrafter12321, Because we're psychic.
#1034 [15:08] <minecrafter12321> well gg
#1035 [15:09] <Xtreme_Dummy> https://paste.ubuntu.com/p/ztnyTSJN6P/ I retried the launcher_log first
#1036 [15:09] * FBA6 [webchat@37.210.137.241] has joined #minecrafthelp
#1037 [15:09] <minecrafter12321> My minecraft actually works if I just use normal minecraft.
#1038 [15:09] <Xtreme_Dummy> cause I am not very keen on hijackthis, it gave me trouble before... my apolagies if that makes things difficult
#1039 [15:09] <Odysseius> minecrafter12321, So don't use modified profiles.
#1040 [15:09] <FBA6> Why is there an 1.8.json Error? someone help me please
#1041 [15:09] * Frisk [~piotrex43@79.163.205.88.ipv4.supernova.orange.pl] has joined #minecrafthelp
#1042 [15:09] <minecrafter12321> I normally don't, but yesterday I decided to download a worldeditCUI mod.
#1043 [15:09] <minecrafter12321> And then the error sprouted. ;/
#1044 [15:10] <minecrafter12321> With liteloader
#1045 [15:10] <Odysseius> FBA6, Read the message you received when joining this chat.
#1046 [15:10] * zBoringDrop [webchat@151.74.95.94] has joined #minecrafthelp
#1047 [15:10] <zBoringDrop> Hey, i solved! Now it is downloading 1.13, thank you!
#1048 [15:10] <Odysseius> minecrafter12321, If you are bored, inform the mod author about it.
#1049 [15:10] <Odysseius> minecrafter12321, It's an issue he needs to fix as well.
#1050 [15:10] <zBoringDrop> After the installation can i download an antivirus?
#1051 [15:11] <Odysseius> zBoringDrop, Yes, just don't use Bitdefender. Also don't use McAfee or Norton
#1052 [15:11] <minecrafter12321> I'm using avast, could that be a problem lol.
#1053 [15:11] * test [webchat@pool-96-250-75-48.nycmny.fios.verizon.net] has joined #minecrafthelp
#1054 [15:11] <Odysseius> zBoringDrop, If you have Windows 10, Windows Defender can be sufficient.
#1055 [15:11] * TwitchThots [webchat@cpe-98-155-183-97.hawaii.res.rr.com] has joined #minecrafthelp
#1056 [15:11] <Odysseius> minecrafter12321, Only messages starting with your username are for you.
#1057 [15:11] * test [webchat@pool-96-250-75-48.nycmny.fios.verizon.net] has quit. (Client Quit)
#1058 [15:11] <zBoringDrop> ok, thanks. have a good day Odysseius and absol
#1059 [15:12] <TwitchThots> I need help with this error
#1060 [15:12] <TwitchThots> Failed to download file, the file contents differ from what was expected. 1.8.json
#1061 [15:12] <Odysseius> TwitchThots, Please read the message you received when joining this chat.
#1062 [15:12] * zBoringDrop [webchat@151.74.95.94] has quit. (Client Quit)
#1063 [15:12] <minecrafter12321> Why does this chat show everyone's IPs
#1064 [15:12] <minecrafter12321> Is that not an invasion of privacy?
#1065 [15:13] <Odysseius> minecrafter12321, No.
#1066 [15:13] <TwitchThots> A good way to get booted
#1067 [15:13] <mattym> minecrafter12321, Its referred to as a public IP for a reason.
#1068 [15:13] <minecrafter12321> ye everyone here finna get booted jesus
#1069 [15:13] <minecrafter12321> dangerous place
#1070 [15:13] <TwitchThots> lmao
#1071 [15:13] <minecrafter12321> Well, thank you for your help.
#1072 [15:13] <minecrafter12321> I shall take my leave now.
#1073 [15:13] <minecrafter12321> I shall take my leave now.
#1074 [15:14] * minecrafter12321 [webchat@96-40-147-132.dhcp.mtpk.ca.charter.com] has left #minecrafthelp
#1075 [15:14] <TwitchThots> are you guys only helping with 1.13 problems?
#1076 [15:14] <Odysseius> TwitchThots, Basically yes, though every helper can derivate from that general guideline
#1077 [15:15] <TwitchThots> I got a problem with 1.8 and 1.11
#1078 [15:15] * Lela [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#1079 [15:15] <Odysseius> TwitchThots, Please read the message you received when joining this chat.
#1080 [15:15] <TwitchThots> I have
#1081 [15:15] <Odysseius> TwitchThots, If you are getting an error with the 1.8.json, there is currently no fix at this time. Please wait for Mojang to fix the bug and release an update.
#1082 [15:16] <Xtreme_Dummy> This is a copy of a previous message, as I was unsure if it was seen 10 minutes ago
#1083 [15:16] <Xtreme_Dummy> Apolagies if this is not allowed in any way, and I know you all are busy aswell: "I retried the launcher log first, as it somehow didn't work first time... I hope this helps https://paste.ubuntu.com/p/ztnyTSJN6P/ "
#1084 [15:16] * SomeGoodName [webchat@nat-238-110.pe3ny.net] has joined #minecrafthelp
#1085 [15:16] * Hannibal [webchat@210-202-196-88.dyn.estpak.ee] has joined #minecrafthelp
#1086 [15:16] <Odysseius> ??> Xtreme_Dummy tools/hjt
#1087 [15:16] <Absol> Xtreme_Dummy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1088 [15:16] <Absol> Xtreme_Dummy: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1089 [15:17] <Hannibal> Is the 1.8.json problem the same as with 1.5.2 ?
#1090 [15:17] <Hannibal> aka legacy.json
#1091 [15:17] <Odysseius> Hannibal, Yeah, the problem may also affect older versions.
#1092 [15:17] <SomeGoodName> this is my problem :https://paste.ubuntu.com/p/yQrMt43sHK/
#1093 [15:17] <Hannibal> damnit, this just ruined our LAN :D
#1094 [15:18] <Odysseius> SomeGoodName, Please read the message you received when joining this chat next time... If you are getting an error with the 1.8.json, there is currently no fix at this time. Please wait for Mojang to fix the bug and release an update.
#1095 [15:18] <SomeGoodName> but im using 1.8.9 version
#1096 [15:18] <TwitchThots> This happens to me on 1.11 to im tryna fix it SomeGoodName
#1097 [15:19] <Hannibal> legacy.json is also broken, so probably quite a few versions are affected
#1098 [15:19] <TwitchThots> Including 1.8
#1099 [15:19] <SomeGoodName> oh ok
#1100 [15:19] <SomeGoodName> thanks bye
#1101 [15:19] <TwitchThots> Is this because of a new update?
#1102 [15:19] * SomeGoodName [webchat@nat-238-110.pe3ny.net] has quit. (Client Quit)
#1103 [15:19] <Odysseius> TwitchThots, 1.11 may be affected if you use a heavily outdated modification.
#1104 [15:19] <Hannibal> yeah, just got it now, 6 hours ago everything was fine, loaded the game, got an update, now broken
#1105 [15:19] <TwitchThots> Its a new one tho
#1106 [15:20] <TwitchThots> I dont think my other pc is affected Hannibal
#1107 [15:20] <TwitchThots> Ill need to check
#1108 [15:20] <Odysseius> Things have changed in the background.
#1109 [15:20] <Odysseius> It happens if you have installed outdated modifications at any point
#1110 [15:20] <Hannibal> TwitchThots hmm, im going to check it too in other machines, got 4 more here
#1111 [15:21] <Odysseius> The bug is that it apparently can't be fixed by reinstallation.
#1112 [15:21] <TwitchThots> I reinstalled my mc about 5 times
#1113 [15:21] <TwitchThots> And used another pc's files
#1114 [15:22] <Odysseius> TwitchThots, Hannibal, It's going to work on different versions for both of you.
#1115 [15:22] <Odysseius> just not the version you are trying to launch
#1116 [15:23] * Viola [webchat@dyndsl-085-016-102-112.ewe-ip-backbone.de] has joined #minecrafthelp
#1117 [15:23] <Hannibal> Odysseius Oh well, you think an outdated mod is the culprit?
#1118 [15:23] <Odysseius> Hannibal, Not think, know.
#1119 [15:23] * Viola [webchat@dyndsl-085-016-102-112.ewe-ip-backbone.de] has quit. (Client Quit)
#1120 [15:23] <Odysseius> Hannibal, The problem is related to installtion scripts, like the one Optifine and Forge are using.
#1121 [15:23] <TwitchThots> Most of my mods are updated including forge
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#1123 [15:24] <Hannibal> Odysseius, just updated one of the other PC-s, everything started fine...
#1124 [15:24] <TwitchThots> But most of my regular versions are broken
#1125 [15:24] <Hannibal> Odysseius might it be fixed already?
#1126 [15:24] <Odysseius> Hannibal, No, not until the next Launcher version
#1127 [15:26] <Hannibal> 1.5.2 FTB Unleashed is working fine now
#1128 [15:26] <Hannibal> Reupdated the host PC too and now it works
#1129 [15:29] <Hannibal> Anyways, this is quite a nice place, keep up the work you guys are doing here! :) Hope i never have to visit this place again, but if i have to, i know its a nice experience! Keep it up! :) Hannibal out!
#1130 [15:29] * Lela [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has joined #minecrafthelp
#1131 [15:30] * Derpo [webchat@45.27.22.55] has joined #minecrafthelp
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#1133 [15:31] <Derpo> im trying to get on but, it always seems to crash at the Mojang screen.
#1134 [15:32] <Odysseius> Derpo, Does it give you any kind of error message?
#1135 [15:32] <Derpo> it gives me the option to close or wait.
#1136 [15:32] <Odysseius> ??> Derpo launcher/log-txt
#1137 [15:33] <Absol> Derpo: We need to see your full launcher log, which is created in the game directory.
#1138 [15:33] <Absol> Derpo: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1139 [15:34] * omgHALP [webchat@172.58.83.208] has joined #minecrafthelp
#1140 [15:35] <omgHALP> When i open my game it starts to load and the 'Mojang' screen pops up then It always crashes.
#1141 [15:35] <omgHALP> btw its 1.13
#1142 [15:35] <Odysseius> ??> omgHALP launcher/log-txt
#1143 [15:35] <Absol> omgHALP: We need to see your full launcher log, which is created in the game directory.
#1144 [15:35] <Absol> omgHALP: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1145 [15:38] <Lela> Okay, finally back
#1146 [15:39] <Derpo> https://paste.ubuntu.com/p/PVtF53Wq2G/
#1147 [15:39] <Odysseius> Derpo, Please copy it after the game has crashed.
#1148 [15:39] <Derpo> oh
#1149 [15:39] * TwitchThots [webchat@cpe-98-155-183-97.hawaii.res.rr.com] has joined #minecrafthelp
#1150 [15:40] <TwitchThots> Minecraft has a update!
#1151 [15:40] <omgHALP> https://paste.ubuntu.com/
#1152 [15:40] <Odysseius> Yes, there is a launcher update
#1153 [15:40] <TwitchThots> 1.8 is fixed
#1154 [15:40] <omgHALP> Im on 1.13
#1155 [15:41] <TwitchThots> I use 1.8 because of the sweet combat
#1156 [15:41] <Odysseius> omgHALP, the URL should have something at the end, like the one Drpo sent.
#1157 [15:41] <omgHALP> I did what you said hm.. what should I do reload the screen?
#1158 [15:42] * RandomGgames [webchat@c-24-2-157-126.hsd1.ma.comcast.net] has joined #minecrafthelp
#1159 [15:43] <Odysseius> omgHALP, Click the "Paste" button.
#1160 [15:43] <omgHALP> Is this better? https://paste.ubuntu.com/p/wtSXR8GkJn/
#1161 [15:44] <RandomGgames> Hello, I run a server myself and a few friends, however sometimes if I don't touch the console for a little bit, it seems to pause and become inactive until I try sending a command. I get a timed out message whenever this happens. Just checked on Dinnerbone's server checker tool and it appears offline.
#1162 [15:44] <Odysseius> ??> omgHALP tools/hjt
#1163 [15:44] <Absol> omgHALP: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1164 [15:44] <Absol> omgHALP: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1165 [15:44] <Odysseius> RandomGgames, What game version?
#1166 [15:45] * TwitchThots [webchat@cpe-98-155-183-97.hawaii.res.rr.com] has quit. (Quit: webchat.esper.net)
#1167 [15:45] <RandomGgames> The latest official version. 1.13.
#1168 [15:46] <RandomGgames> I bet if I were to click on the server and hit enter, it would start working fine again... but I can't think of a reason it's going inactive in the first place.
#1169 [15:47] <Odysseius> RandomGgames, Could you send the log of the server while this is happening?
#1170 [15:48] <Odysseius> ??> RandomGgames paste
#1171 [15:48] <Absol> RandomGgames: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1172 [15:48] <omgHALP> https://paste.ubuntu.com/p/yKRCqZFJTC/
#1173 [15:48] <Odysseius> oh dear
#1174 [15:49] <omgHALP> ??
#1175 [15:49] <Odysseius> omgHALP, Uninstall Bytefence, reinstall Avast and run the following program:
#1176 [15:49] <Odysseius> ??> omgHALP av/adwcleaner
#1177 [15:49] <Absol> omgHALP: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1178 [15:49] <Absol> omgHALP: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1179 [15:49] <RandomGgames> OdysseiusHere is the latest.log (server still running): https://paste.ubuntu.com/p/j8n88zQGq5/
#1180 [15:50] <Odysseius> RandomGgames, And in that time period, the issue occurs?
#1181 [15:50] <Odysseius> *occured
#1182 [15:52] <RandomGgames> Odysseius It seems as though it occurs if I don't play on it for X amount of time, or don't hit enter in the console every so often. Not sure of the exact timing though.
#1183 [15:52] <Odysseius> RandomGgames, In that case, it may be an issue with 1.13 itself. Have a look at the bug tracker and see if you can find anyone having the same issues: https://bugs.mojang.com
#1184 [15:54] <RandomGgames> Odysseius It has happened with past versions too I neglected to add... it might be something with my system, or because I run it with nogui and it's only a console window. If I find nothing on the bug tracker, any fix suggestions?
#1185 [15:54] <Odysseius> RandomGgames, Is it a port forwarded server?
#1186 [15:55] <RandomGgames> Odysseius Yes.
#1187 [15:55] <Odysseius> RandomGgames, Are you connecting to it with the IP or with "localhost"?
#1188 [15:55] * omgHALP [webchat@172.58.83.208] has quit. (Quit: webchat.esper.net)
#1189 [15:56] * omgHALP [webchat@172.58.83.208] has joined #minecrafthelp
#1190 [15:56] <RandomGgames> Odysseius I use lcoalhost due to weird thing my router does and can't search my own IP... but other players can find it. If you notice in the logs at 14:00:56, a friend joined over the internet.
#1191 [15:56] * omgHALP is now known as GGames
#1192 [15:58] * Lela [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#1193 [15:58] <RandomGgames> I can't connect over localhost, and neither they I bet since it's *inactive*, almost as if it's paused.
#1194 [15:58] <Odysseius> RandomGgames, Hmm, from what I can tell, it may be a shutdown function within your router that shuts down connections after they are "inactive" for a while.
#1195 [15:58] <RandomGgames> localhost too though...?
#1196 [15:58] <RandomGgames> I'm playing and hosting on the same system, and still can't connect.
#1197 [15:59] <Odysseius> ??> RandomGgames tools/hjt
#1198 [15:59] <Absol> RandomGgames: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1199 [15:59] <Absol> RandomGgames: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1200 [16:00] <RandomGgames> https://paste.ubuntu.com/p/zxDpH894YH/
#1201 [16:01] <Odysseius> RandomGgames, Does it run from the J drive?
#1202 [16:02] <RandomGgames> no. I normally keep programs in J.
#1203 [16:02] <Odysseius> but the server itself runs from C?
#1204 [16:02] <RandomGgames> Yes. Minecraft runs from J.
#1205 [16:03] <RandomGgames> Server is on C (it's an SSD)
#1206 [16:03] <Odysseius> RandomGgames, Is the C drive a Corsair drive?
#1207 [16:04] <RandomGgames> No it's a Crucial: https://www.amazon.com/gp/product/B01IAGSD68/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1
#1208 [16:05] <RandomGgames> I wonder if I just have to set the batch that launches the server to admin mode... I wonder if that would fix it
#1209 [16:05] * GGames [webchat@172.58.83.208] has quit. (Quit: webchat.esper.net)
#1210 [16:05] <Odysseius> RandomGgames, Only other things that comes to find is Malwarebytes "shutting" it "down"
#1211 [16:05] <Odysseius> like not really, but enough to make it not work
#1212 [16:06] <RandomGgames> Hmm... Well if I click enter in the console it responds just fine and returns to being "online" again... but that's always a possibility.
#1213 [16:06] <Odysseius> RandomGgames, Another wild guess, because it's been causing issues recently, the Discord In-Game Overlay
#1214 [16:06] <RandomGgames> That's disabled.
#1215 [16:06] <RandomGgames> I hate it.
#1216 [16:06] <Odysseius> RandomGgames, Me too, mostly because it stops 1.13 from working for quite a few people.
#1217 [16:07] <Odysseius> RandomGgames, Java is up-to-date 1.8?
#1218 [16:07] <Odysseius> or rather 8, sorry
#1219 [16:07] <RandomGgames> I have two monitors. I have no need for it :P and after Discord updated a day or so ago, if I enable it, a weird purple box comes up over my Minecraft window... so weird.
#1220 [16:08] <RandomGgames> Version 8 Update 181 build 1.8.0_181-b13
#1221 [16:09] <RandomGgames> Alright... I'm guessing it might not be a server issue since I couldn't really find anything on the bug tracker. I won't bother you guys any more unless you're interested if I find a solution. I appreciate all the help none the less. Thank you very much.
#1222 [16:09] <Odysseius> RandomGgames, Latest Windows Update?
#1223 [16:09] <RandomGgames> Version 10.0.17134 Build 17134
#1224 [16:09] <Odysseius> RandomGgames, Well, I'm out of ideas
#1225 [16:10] <RandomGgames> heh... I'll see if I can get the batch script to run as Admin..
#1226 [16:11] <RandomGgames> Actually... I just clicked enter and it seemed to just restart the server... maybe it crashed?
#1227 [16:12] <RandomGgames> "A single server tick took 60.00 seconds (should be max 0.05)" seems like the server defiantly "paused" but didn't at the same time... that.. is strange.
#1228 [16:12] <Odysseius> RandomGgames, ahha, set max-server-ticktime (or something like that) to -1 in the server properties
#1229 [16:13] <RandomGgames> I still have to click it to update it though which was my main issue... hmmmmm
#1230 [16:15] * plezhalpmeh [webchat@172.58.83.208] has joined #minecrafthelp
#1231 [16:15] <RandomGgames> I'll stop chatting and come back if it happens again. Set it to -1. Have a good one, and thanks again!
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#1235 [16:18] <Lord_Ralex> !message
#1236 [16:26] * lorenmj [webchat@ip-129-15-66-177.wired-pat.ou.edu] has joined #minecrafthelp
#1237 [16:27] <lorenmj> Can I get my Realm reset? I cannot connect, switch, turn on or off.. completely locked up I think.
#1238 [16:29] * Nate8 [webchat@c-73-202-113-154.hsd1.ca.comcast.net] has joined #minecrafthelp
#1239 [16:30] <Nate8> i downloaded a minecraft feed the beast modpack on twitch but its unable to for me to play it it says unable to access file
#1240 [16:32] * martinkutil [webchat@static-cl188134228175.unet.cz] has joined #minecrafthelp
#1241 [16:32] <martinkutil> anybody here?
#1242 [16:32] <uRgH> When I go to play i press the 'play' button and the 'Mojang' screen pops up but crashes right after.
#1243 [16:32] <martinkutil> oh
#1244 [16:33] <martinkutil> i get a similar bug
#1245 [16:33] <martinkutil> whne i start loading in it starts to say "building terrain" it crashes then
#1246 [16:33] <martinkutil> The game crashed whilst mouseclicked event handler
#1247 [16:33] <martinkutil> Error: java.lang.IllegalStateException: failed to create a child event loop
#1248 [16:33] <martinkutil> this is what it says
#1249 [16:33] <Nate8> i downloaded a minecraft feed the beast modpack on twitch but its unable to for me to play it it says unable to access file
#1250 [16:34] * martinkutil [webchat@static-cl188134228175.unet.cz] has quit. (Client Quit)
#1251 [16:36] <uRgH> When I go to play i press the 'play' button and the 'Mojang' screen pops up but crashes right after.
#1252 [16:36] * zBoringDrop [webchat@151.74.95.94] has joined #minecrafthelp
#1253 [16:36] <zBoringDrop> Absol
#1254 [16:36] <zBoringDrop> Can you remember me the antivirus that i can't use?
#1255 [16:36] <zBoringDrop> Can you remember me the antivirus that i can't use?
#1256 [16:37] * Nate8 [webchat@c-73-202-113-154.hsd1.ca.comcast.net] has left #minecrafthelp
#1257 [16:42] * uRgH [webchat@172.58.83.208] has quit. (Quit: webchat.esper.net)
#1258 [16:44] * lorenmjOU [~lmj@ip-129-15-66-177.wired-pat.ou.edu] has joined #minecrafthelp
#1259 [16:45] * lorenmj [webchat@ip-129-15-66-177.wired-pat.ou.edu] has quit. (Quit: webchat.esper.net)
#1260 [16:45] * lorenmjOU is now known as lorenmj
#1261 [16:45] <lorenmj> Can I get my realm reset?
#1262 [16:46] * Starsouler [webchat@50-25-249-72.lbbkcmtk05.res.dyn.suddenlink.net] has joined #minecrafthelp
#1263 [16:50] * Unhooked [webchat@cpe-65-28-185-251.wi.res.rr.com] has joined #minecrafthelp
#1264 [16:51] <Unhooked> I cant download the file af_za.json
#1265 [16:53] <Unhooked> I dont have Bytefence or anything like that
#1266 [17:02] <Unhooked> help
#1267 [17:07] * Webchat_29913 [webchat@85.204.124.180] has joined #minecrafthelp
#1268 [17:07] * Webchat_29913 [webchat@85.204.124.180] has quit. (Client Quit)
#1269 [17:10] * GGamer [webchat@172.58.83.208] has joined #minecrafthelp
#1270 [17:11] <GGamer> When I go to play i press the 'play' button and the 'Mojang' screen pops up but crashes right after.
#1271 [17:17] <Unhooked> is this site dead or what
#1272 [17:21] * Minamae67 [webchat@165.231.210.35] has joined #minecrafthelp
#1273 [17:23] <Minamae67> I can't get lan to work. I can still connect to servers with both computers that i'm trying to connect, and they're both on the same network. I checked the firewall and everything java and minecraft has been allowed. Please help.
#1274 [17:24] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#1275 [17:26] <Minamae67> I also took all the mods off and tried connecting, still get nothing.
#1276 [17:27] * Unhooked [webchat@cpe-65-28-185-251.wi.res.rr.com] has quit. (Quit: webchat.esper.net)
#1277 [17:28] * silverbeam [webchat@524AB62F.cm-4-3c.dynamic.ziggo.nl] has joined #minecrafthelp
#1278 [17:29] <silverbeam> hello my launcher can't start minecraft
#1279 [17:34] <GGamer> When I go to play i press the 'play' button and the 'Mojang' screen pops up but crashes right after.
#1280 [17:39] <silverbeam> yeah same with me
#1281 [17:40] <zBoringDrop> Can someone remember me the antivirus that i can't use?
#1282 [17:55] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#1283 [18:43] * Fenrere [webchat@47-36-141-59.dhcp.knwc.wa.charter.com] has joined #minecrafthelp
#1284 [18:43] <Fenrere> Hello, I cannot connect to any servers, nor can I launch any version other than 1.13
#1285 [18:47] <Fenrere> Hello?
#1286 [18:49] <Fenrere> ANyone????
#1287 [18:49] <Fenrere> This is some nice support man
#1288 [18:51] <Fenrere> Please I just wanna play some mc
#1289 [18:53] <Fenrere> Oh man this is some really amazing support
#1290 [18:55] <Fenrere> God, I cannot believe this support I'm getting. My problem was fixed in minutes
#1291 [18:56] * thelounge22 [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#1292 [18:57] <thelounge22> My minecraft crashes immediately when I join
#1293 [18:57] <thelounge22> I dont know why
#1294 [18:58] <thelounge22> Is this the place I could get help at
#1295 [18:58] <thelounge22> ??
#1296 [18:58] <thelounge22> Wdym?
#1297 [18:59] * Fenrere [webchat@47-36-141-59.dhcp.knwc.wa.charter.com] has joined #minecrafthelp
#1298 [18:59] <Fenrere> Gahd this support is just amazing
#1299 [19:00] <thelounge22> ikr
#1300 [19:00] <thelounge22> nothing at all
#1301 [19:00] <thelounge22> no help
#1302 [19:00] <thelounge22> rip
#1303 [19:01] <thelounge22> uihhkbuih
#1304 [19:01] <thelounge22> iuhjoiuhj
#1305 [19:01] <thelounge22> oubyuh
#1306 [19:01] <thelounge22> uhbyubhnybuhn
#1307 [19:01] <thelounge22> ubkhyubhyubhn
#1308 [19:01] <thelounge22> uyybhyubyubh
#1309 [19:01] <thelounge22> uhyybuhubhj
#1310 [19:01] <thelounge22> oybuhjubhjhbuj
#1311 [19:01] <thelounge22> uihjgbhjnuhbjn]\
#1312 [19:01] <thelounge22> uybhkjubhjbuhojn
#1313 [19:01] <thelounge22> yuhbjgvvhbjbhjn
#1314 [19:01] <Fenrere> This support is so amazing man
#1315 [19:01] <thelounge22> gvkjbubhjnubhojnk
#1316 [19:01] <thelounge22> uubiljgbbhjngbuhj]
#1317 [19:01] <thelounge22> fen
#1318 [19:01] <thelounge22> I feel u
#1319 [19:02] <thelounge22> fuasdhbyewfgashdd
#1320 [19:02] <thelounge22> fowyesdh
#1321 [19:02] <Fenrere> Aye absol is here
#1322 [19:02] <thelounge22> fen
#1323 [19:02] <Fenrere> Ye?
#1324 [19:02] <thelounge22> who is absol
#1325 [19:02] <Fenrere> A person who's supposed to help us but isnt
#1326 [19:02] <thelounge22> rip
#1327 [19:03] <Fenrere> Yup
#1328 [19:03] <thelounge22> Ive literally tried everything to get my minecraft to work
#1329 [19:03] <thelounge22> but I crash every time immediately
#1330 [19:03] <Fenrere> I've been here for 20 minutes and no one has responded
#1331 [19:03] <Fenrere> Try deleting your options.txt file in the .minecraft folder then launch it
#1332 [19:03] <thelounge22> and Ive get these long as messages that I dont understandd on the crash
#1333 [19:04] <thelounge22> ok ty
#1334 [19:04] <thelounge22> I will try
#1335 [19:05] <thelounge22> how do i get there lmao
#1336 [19:05] <thelounge22> I forgot
#1337 [19:05] <thelounge22> Fen?
#1338 [19:05] <Fenrere> press the start button on your keyboard and r at the same time
#1339 [19:05] * Fenrere [webchat@47-36-141-59.dhcp.knwc.wa.charter.com] has quit. (Quit: webchat.esper.net)
#1340 [19:05] * Fenrere [webchat@47-36-141-59.dhcp.knwc.wa.charter.com] has joined #minecrafthelp
#1341 [19:05] <Fenrere> Sorry
#1342 [19:06] <thelounge22> idk what the start button is
#1343 [19:06] <Fenrere> What is your computer version? windows, linux, mac?
#1344 [19:07] <thelounge22> windows
#1345 [19:07] <Fenrere> okay, the second button to the left of your space bar
#1346 [19:07] <Fenrere> don't press it yet.
#1347 [19:07] <Fenrere> press that one and "r" at the same time
#1348 [19:08] * Justin [webchat@c-98-194-22-143.hsd1.tx.comcast.net] has joined #minecrafthelp
#1349 [19:08] <thelounge22> ?
#1350 [19:08] <thelounge22> twdym
#1351 [19:08] <Fenrere> what?
#1352 [19:08] <thelounge22> by that one
#1353 [19:08] <thelounge22> twdym
#1354 [19:08] <thelounge22> *wdym
#1355 [19:08] <Fenrere> No, it should have the windows logo on it
#1356 [19:09] <Justin> #minecrafthelp i accentually change my Minecraft name to my my real life name may any staff help me
#1357 [19:09] <thelounge22> oh
#1358 [19:09] <Fenrere> https://cpb-us-w2.wpmucdn.com/u.osu.edu/dist/1/42535/files/2017/01/windows-button-15riul9-300x218.jpg
#1359 [19:09] <Fenrere> That's what it should look like about
#1360 [19:10] <thelounge22> I deleted the options.txt file
#1361 [19:10] <Fenrere> Okay
#1362 [19:10] <Fenrere> Now try running mc
#1363 [19:10] <thelounge22> Im trying rn
#1364 [19:11] <thelounge22> but also I think I have multiple problems with my minecraft
#1365 [19:11] <Justin> Fenrere are u a minecraft staff
#1366 [19:11] <Fenrere> We'll see, I can't do much other than what I know
#1367 [19:11] <Fenrere> No justin. None of them are replyinh
#1368 [19:12] <Fenrere> replyinh
#1369 [19:12] <thelounge22> XD
#1370 [19:12] * qwerty [webchat@186.20.116.97] has joined #minecrafthelp
#1371 [19:12] <qwerty> hello
#1372 [19:12] <thelounge22> *replying
#1373 [19:12] <qwerty> i have a problem
#1374 [19:12] <thelounge22> this isnt a great place to get help
#1375 [19:12] <Fenrere> How's it working Lounge?
#1376 [19:12] <thelounge22> but fen might be able to help
#1377 [19:13] <Fenrere> They're usually really helpful
#1378 [19:13] <thelounge22> It just loaded
#1379 [19:13] <Fenrere> Idk what's up today
#1380 [19:13] <thelounge22> im joining a server
#1381 [19:13] <thelounge22> Usually I get on then I immediately crash
#1382 [19:14] <thelounge22> I crashed
#1383 [19:14] <qwerty> ._.
#1384 [19:14] <Fenrere> Okay
#1385 [19:14] * Jessums [webchat@96-37-5-224.dhcp.sffl.va.charter.com] has joined #minecrafthelp
#1386 [19:14] <qwerty> y cant open minecraft java version
#1387 [19:14] <Fenrere> Try updating your video drivers?
#1388 [19:14] <thelounge22> Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#1389 [19:14] <thelounge22> #minecrafthelp
#1390 [19:14] <qwerty> yeha but i dont know how
#1391 [19:15] <Jessums> Hello I'm not sure if this is the right place but. Minecraft keeps freezing when I'm paused and now when I'm looking in my chests. I am in version 1.12 currently and not modded. Please help because now it's freezing as soon as I enter the game. :(
#1392 [19:15] <Fenrere> Honestly I'm not trained for this xD
#1393 [19:15] <thelounge22> lol fen
#1394 [19:15] <qwerty> how i update my video drivers?
#1395 [19:15] <thelounge22> I would copy and paste the whole meessage
#1396 [19:16] <thelounge22> but idk if that give any of my info out
#1397 [19:16] <Jessums> can you guys see me?
#1398 [19:16] <thelounge22> yea
#1399 [19:16] <Fenrere> It won't but I don't know what to look for
#1400 [19:16] <thelounge22> We just dont know how to help u
#1401 [19:16] <Fenrere> Yea, none of the helpers are currently helping
#1402 [19:16] <Jessums> o..kay
#1403 [19:17] * Justin [webchat@c-98-194-22-143.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#1404 [19:17] * Justin [webchat@97-94-65-6.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#1405 [19:17] <Justin> hello
#1406 [19:19] <Jessums> any suggestions where to go from here? because it's making it unplayable.
#1407 [19:20] * Frisk [~piotrex43@79.163.205.88.ipv4.supernova.orange.pl] has quit. (Remote host closed the connection)
#1408 [19:20] * Justin [webchat@97-94-65-6.dhcp.aldl.mi.charter.com] has quit. (Client Quit)
#1409 [19:20] <thelounge22> jessums
#1410 [19:20] <thelounge22> I have worse problems
#1411 [19:20] <thelounge22> I crash immediately when I join
#1412 [19:20] <Jessums> that's what it's doing to me too? lol?
#1413 [19:20] <thelounge22> I used to lagg every other second
#1414 [19:21] <thelounge22> no u said it froze
#1415 [19:21] <thelounge22> fen
#1416 [19:21] <Jessums> ugh fuck this place seriously fucking nitpickers
#1417 [19:21] <Absol> Jessums: Please keep it civil
#1418 [19:21] * Jessums [webchat@96-37-5-224.dhcp.sffl.va.charter.com] has quit. (Quit: webchat.esper.net)
#1419 [19:21] <thelounge22> any other advice
#1420 [19:22] <thelounge22> absol
#1421 [19:22] <thelounge22> can u help me
#1422 [19:22] <thelounge22> ?
#1423 [19:23] <thelounge22> fen
#1424 [19:26] * Jessums [webchat@96-37-5-224.dhcp.sffl.va.charter.com] has joined #minecrafthelp
#1425 [19:26] <Jessums> Just wanted to say, how useless this place is when the """help""" I get is "I have worse problems lmao" you d icks.
#1426 [19:26] * Jessums [webchat@96-37-5-224.dhcp.sffl.va.charter.com] has quit. (Client Quit)
#1427 [19:29] * thelounge22 [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#1428 [19:35] * Liam2 [webchat@cpe-71-67-244-102.cinci.res.rr.com] has joined #minecrafthelp
#1429 [19:36] <Liam2> what do I do if I can't remember which email address I used to create my account
#1430 [19:36] <tyteen4a03> ??> Liam2 account/reset-password
#1431 [19:36] <Absol> Liam2: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1432 [19:36] <Absol> Liam2: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1433 [19:36] <tyteen4a03> Liam2: try all your emails there
#1434 [19:37] <Liam2> thank you
#1435 [19:39] * e_l1997 [~quassel@37.250.133.185.bredband.tre.se] has quit. (Read error: Connection reset by peer)
#1436 [19:43] * INeedHelp [webchat@97-88-211-158.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#1437 [19:43] <INeedHelp> is anyone else having issues downloading 1.13
#1438 [19:43] <zBoringDrop> absol are you disponible?
#1439 [19:44] <INeedHelp> is anyone else having issues
#1440 [19:44] <INeedHelp> downloading 1.13
#1441 [19:44] * INeedHelp [webchat@97-88-211-158.dhcp.stls.mo.charter.com] has quit. (Client Quit)
#1442 [20:13] * Lexi_legend [webchat@c-98-208-113-47.hsd1.ca.comcast.net] has joined #minecrafthelp
#1443 [20:14] <Lexi_legend> i dont know why my minecraft launcher wont load to the home screen it is frozen on the mojang screen
#1444 [20:15] * Lexi_legend [webchat@c-98-208-113-47.hsd1.ca.comcast.net] has quit. (Client Quit)
#1445 [20:23] <GGamer> When I open up my minecraft and press play the 'Mojang' screen pops and loads but then crashes
#1446 [20:28] * Webchat_30908 [webchat@cpe-72-191-101-44.gt.res.rr.com] has joined #minecrafthelp
#1447 [20:32] * Jakester [webchat@cpe-24-208-39-184.new.res.rr.com] has joined #minecrafthelp
#1448 [20:32] <Jakester> I have a minecraft account and just need to download the launcher again, where can I do this?
#1449 [20:33] <Webchat_30908> So, I downloaded a world for my MC Java Edition and now(even after removing the world from my saves file) the game keeps crashing with the crash log saying:Unable to fit: minecraft:block/lava_flow - size 32x32 - maybe try a lower resolution resource pack, but here's the thing: I have no resource packs\texture packs installed
#1450 [20:34] * Webchat_30908 is now known as Kingslayer51
#1451 [20:34] * NeedHelpWithDis [webchat@160.243.48.60.kmr02-home.tm.net.my] has joined #minecrafthelp
#1452 [20:34] <NeedHelpWithDis> hello?
#1453 [20:34] <NeedHelpWithDis> I really need help
#1454 [20:35] <NeedHelpWithDis> pls
#1455 [20:35] <Kingslayer51> you might have to wait a while
#1456 [20:35] <NeedHelpWithDis> like how long?
#1457 [20:36] <Kingslayer51> when you come into the chat thing it says anywhere between a few minutes to around an hour
#1458 [20:36] <NeedHelpWithDis> ohh ok
#1459 [20:37] <Kingslayer51> what is your problem though, I might be able to help
#1460 [20:38] * Jakester [webchat@cpe-24-208-39-184.new.res.rr.com] has quit. (Quit: webchat.esper.net)
#1461 [20:41] <Kingslayer51> are you having launcher problems too?
#1462 [20:45] <NeedHelpWithDis> yup launcher probs
#1463 [20:46] <Kingslayer51> what's yours doing?
#1464 [20:46] <NeedHelpWithDis> I got opengl 4.2
#1465 [20:46] <NeedHelpWithDis> my launcher is working for like months and then today
#1466 [20:46] <NeedHelpWithDis> pixel format not accelerated
#1467 [20:47] <Kingslayer51> mine keeps telling me that i need a lower resolution resource pack, but i don't have any resource packs installed
#1468 [20:47] <NeedHelpWithDis> oh
#1469 [20:47] <NeedHelpWithDis> I don't get any problems like that before
#1470 [20:48] * Kingslayer51 [webchat@cpe-72-191-101-44.gt.res.rr.com] has quit. (Quit: webchat.esper.net)
#1471 [20:48] * Kinglsayer51 [webchat@cpe-72-191-101-44.gt.res.rr.com] has joined #minecrafthelp
#1472 [20:49] <Kinglsayer51> It only started after I downloaded a world
#1473 [20:50] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#1474 [20:51] <Kinglsayer51> When I tried to launch the game it crashed saying "unable to fit minecraft:block/lava_flow size 32x32 - maybe try using a lower resolution resource pack, but I have no resource packs apart from the basic
#1475 [20:51] <CubeTheThird> ??> Kinglsayer51 win/dxdiag
#1476 [20:51] <Absol> Kinglsayer51: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1477 [20:58] <Kinglsayer51> https://paste.ubuntu.com/p/83myQCN66M/ I just downloaded a world and now MC is saying that I need to have a lower resolution resource pack even though I have no packs installed
#1478 [20:58] <CubeTheThird> Kinglsayer51, the pack it's describing is actually the default pack. One sec I'll look at your report
#1479 [21:00] * SandwichInsanity [webchat@70.34.8.150] has joined #minecrafthelp
#1480 [21:00] <SandwichInsanity> Hi I need help with a command
#1481 [21:00] <CubeTheThird> SandwichInsanity, wjat
#1482 [21:00] <CubeTheThird> blehh
#1483 [21:01] <CubeTheThird> SandwichInsanity, what's up?
#1484 [21:01] <SandwichInsanity> How do i use the CanDestroy command
#1485 [21:02] <CubeTheThird> Kinglsayer51, hmm looks like there is indeed an update for your graphics drivers. download and install radeon software: https://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#1486 [21:02] <CubeTheThird> SandwichInsanity, I'm not aware of a 'canDestroy' command in vanilla minecraft... what are you looking to accomplish?
#1487 [21:03] <SandwichInsanity> to let a pickaxe break a block in adventure mode
#1488 [21:03] <SandwichInsanity> with a command
#1489 [21:04] <Kinglsayer51> Ok, I'll try the 18.7.1
#1490 [21:04] <CubeTheThird> SandwichInsanity, ohh ok so you're looking to use the CanDestroy tag on an item
#1491 [21:05] <SandwichInsanity> yes
#1492 [21:05] * Kinglsayer51 [webchat@cpe-72-191-101-44.gt.res.rr.com] has quit. (Quit: webchat.esper.net)
#1493 [21:05] <CubeTheThird> SandwichInsanity, are you creating the item with that tag, or are you adding the tag to an existing item? (the first is easier)
#1494 [21:05] <SandwichInsanity> the first one
#1495 [21:09] * Kinglsayer51 [webchat@cpe-72-191-101-44.gt.res.rr.com] has joined #minecrafthelp
#1496 [21:09] <CubeTheThird> SandwichInsanity, it would be something along the lines of: /give @p minecraft:wooden_pickaxe{CanDestroy:{ list items here}} 1
#1497 [21:10] <SandwichInsanity> OK that works with 1.13?
#1498 [21:10] <CubeTheThird> SandwichInsanity, ya. Lemme double check the format but I'm 99% sure it would be that way
#1499 [21:10] <SandwichInsanity> ok
#1500 [21:10] * Kinglsayer51 [webchat@cpe-72-191-101-44.gt.res.rr.com] has quit. (Client Quit)
#1501 [21:13] <CubeTheThird> SandwichInsanity, ah my bad it wasn't quite right
#1502 [21:14] <SandwichInsanity> yeah i tried too
#1503 [21:14] * GGamer [webchat@172.58.83.208] has quit. (Quit: webchat.esper.net)
#1504 [21:14] <CubeTheThird> SandwichInsanity, /give @p minecraft:wooden_pickaxe{CanDestroy:[list items here]} 1
#1505 [21:14] <CubeTheThird> SandwichInsanity, and make sure the list of blocks are in quotes, e.g. "minecraft:sand"
#1506 [21:14] <SandwichInsanity> Ok I'll check and see if it works
#1507 [21:16] * Penguin [webchat@47.157.193.72] has joined #minecrafthelp
#1508 [21:16] <Penguin> Hello
#1509 [21:16] <Penguin> i cant download minecraft
#1510 [21:16] <CubeTheThird> Penguin, what happens when you try?
#1511 [21:16] <SandwichInsanity> It worked flawlessly! Thanks!
#1512 [21:16] <Penguin> it says something like
#1513 [21:17] <CubeTheThird> SandwichInsanity, awesome!
#1514 [21:17] <SandwichInsanity> Have a good Day!
#1515 [21:17] <CubeTheThird> you too~
#1516 [21:18] <Penguin> everytime i try to download minecraft it says "the system cannot open the device or file specified"
#1517 [21:18] <Penguin> I cant download Minecraft help
#1518 [21:18] <CubeTheThird> Penguin, what anti-virus and firewall software do you have?
#1519 [21:19] <Penguin> My anti-virus's are trend micro internet'
#1520 [21:19] <Penguin> and another one i cant remember
#1521 [21:19] <Penguin> how do I successfully install it?
#1522 [21:19] <CubeTheThird> Penguin, hmm ok. Firstly then, can you try downloading the launcher using a different web browser?
#1523 [21:20] <Penguin> Okay
#1524 [21:22] * Ashy [webchat@c-98-220-140-229.hsd1.in.comcast.net] has joined #minecrafthelp
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#1526 [21:29] * cronos23 [webchat@c-73-167-19-235.hsd1.ct.comcast.net] has joined #minecrafthelp
#1527 [21:30] <cronos23> unable to update native launcher
#1528 [21:31] <CubeTheThird> cronos23, what anti-virus and firewall software do you have?
#1529 [21:32] <cronos23> windows defender
#1530 [21:32] <Penguin> Thanks CubeTheThird! You fixed my problem!
#1531 [21:32] <CubeTheThird> Penguin, awesome!
#1532 [21:32] <Penguin> Have a great day!
#1533 [21:32] <CubeTheThird> cronos23, ok let's start with a malware scan then
#1534 [21:32] <CubeTheThird> ??> cronos23 av/adwcleaner
#1535 [21:33] <Absol> cronos23: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1536 [21:33] <Absol> cronos23: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1537 [21:33] <cronos23> ok thx absol
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#1539 [21:40] * Giovanni [webchat@207.38.239.147] has joined #minecrafthelp
#1540 [21:41] <Giovanni> Does anyone know if I'm allowed to allow donators the privilege of their own private music channel which just plays music and doesn't affect physical gameplay in anyway?
#1541 [21:41] <Giovanni> Does anyone know if I'm allowed to allow donators the privilege of their own private music channel which just plays music and doesn't affect physical gameplay in anyway?
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#1543 [21:49] * cronos23 [webchat@c-73-167-19-235.hsd1.ct.comcast.net] has joined #minecrafthelp
#1544 [21:50] <cronos23> ok absol my computer just restarted and was cleaned
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#1546 [21:54] <CubeTheThird> cronos23, ok try the game again
#1547 [21:55] <cronos23> nope stll coming up as unable to update the native launcher
#1548 [21:55] <CubeTheThird> cronos23, is there a log file with that?
#1549 [21:56] <cronos23> should i uninstall java then reinstall?
#1550 [21:56] <cronos23> yes it keep popping up
#1551 [21:56] <cronos23> *keeps
#1552 [21:57] <CubeTheThird> cronos23, copy the full log onto http://paste.ubuntu.com and give the URL here.
#1553 [21:58] <cronos23> https://paste.ubuntu.com/p/m5VTH2SQdm/
#1554 [22:00] <CubeTheThird> cronos23, are you using a proxy or VPN?
#1555 [22:01] <cronos23> not that i know of
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#1557 [22:02] <CubeTheThird> cronos23, can you run a test on speedtest.net
#1558 [22:03] <CubeTheThird> cronos23, actually.... looking over the log.. it might be something else
#1559 [22:03] <CubeTheThird> ??> cronos23 tools/hjt
#1560 [22:03] <Absol> cronos23: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1561 [22:03] <Absol> cronos23: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1562 [22:06] <cronos23> ok heres the log https://paste.ubuntu.com/p/wqqNCNcBRH/
#1563 [22:08] <CubeTheThird> cronos23, hmm nothing specific standing out. are you on a public network, such as at a school or library?
#1564 [22:08] <cronos23> kinda its the staff wifi
#1565 [22:09] <cronos23> i got special permision
#1566 [22:09] <CubeTheThird> cronos23, ah. then it's highly likely the game download is being blocked
#1567 [22:10] <cronos23> tho i can change my network profile to public
#1568 [22:12] <CubeTheThird> cronos23, your.. network profile?
#1569 [22:12] <cronos23> in propertys settings
#1570 [22:13] <CubeTheThird> cronos23, all that affects is some security settings on your PC. That doesn't stop your work network from blocking content
#1571 [22:14] <cronos23> oh ... well thankyou for helping me im sorry if i wasted any of your time
#1572 [22:14] <cronos23> oh ... well thankyou for helping me im sorry if i wasted any of your time
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#1574 [22:45] * Dakota [webchat@mobile-107-77-173-3.mobile.att.net] has joined #minecrafthelp
#1575 [22:45] <Dakota> Hey
#1576 [22:45] <Dakota> I need some help with 1.13
#1577 [22:45] <Dakota> It wont launch for me
#1578 [22:48] <Dakota> Hello??
#1579 [22:49] * hTNek [webchat@ip-138.122.30.1.redeatel.com.br] has joined #minecrafthelp
#1580 [22:50] <Dakota> Hello?
#1581 [22:51] * kev [webchat@c-98-223-36-213.hsd1.in.comcast.net] has joined #minecrafthelp
#1582 [22:51] <kev> hello
#1583 [22:51] <Dakota> I need some help
#1584 [22:51] <Dakota> Do you think you can help me?
#1585 [22:51] <kev> I NEED HELP! D;
#1586 [22:51] <Dakota> ;-;
#1587 [22:51] <Dakota> I DO TOO
#1588 [22:51] <kev> ;-;
#1589 [22:51] <Dakota> Freaking 1.13 wont launch for me
#1590 [22:52] <kev> SOMEBODY HELP US
#1591 [22:52] <Dakota> Absol
#1592 [22:52] <hTNek> Help :(
#1593 [22:52] <Dakota> Kealper
#1594 [22:54] <Dakota> ;-;
#1595 [22:54] <Dakota> We all need help??
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#1598 [22:56] <Dakota> UGH
#1599 [22:58] <hTNek> my minecraft crashes every time I open, there the minecraft log https://paste.ubuntu.com/p/nVmncz3r8b/;..:(:(
#1600 [22:59] <hTNek> of my pc: https://paste.ubuntu.com/p/YSdSnZ2qC5/
#1601 [22:59] <hTNek> please help me... :( :(
#1602 [23:00] <Dakota> What version are you trying to play?
#1603 [23:01] <hTNek> 1.13
#1604 [23:01] <Dakota> Same ;-;
#1605 [23:01] <hTNek> but he crash
#1606 [23:02] <Dakota> Its happening to me as well
#1607 [23:02] <Dakota> ;-;
#1608 [23:02] <hTNek> its sad
#1609 [23:02] <hTNek> :(
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#1611 [23:24] <Dakota> Help me please ;-;
#1612 [23:25] <Dakota> https://pastebin.com/vYCNmNB5
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#1614 [23:40] <safe> My friend installed minecraft, then it crashes with the game.
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#1616 [23:46] <Dakota> What java are they using safe
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#1618 [23:48] <safe> java 8
#1619 [23:48] <crash1340> Getting game crashing as soon as the world loads and I spawn, log indicates crash with exit code -805306369, Windows 7 Ult x64
#1620 [23:48] <Dakota> What version is she trying to play?
#1621 [23:48] <Dakota> Im getting crash before the game even loads
#1622 [23:48] <Dakota> Freaking hate 1.13
#1623 [23:49] <crash1340> Mine will load and let me select a world, but freezes as soon as I spawn. Fatal error
#1624 [23:49] <crash1340> It's been acting funny for a few versions now
#1625 [23:49] <Dakota> Yea
#1626 [23:49] <Dakota> Mojang really let there game down ;-;
#1627 [23:50] <crash1340> Blame Microsoft's takeover, it was seemingly flawless before. Now it's quite complicated and very buggy
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#1629 [23:51] <safe> wait
#1630 [23:51] <Johnathan> I need to access my account but i dont have access to my email any more
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#1632 [23:54] <safe> My friend downloaded minecraft game and it's problem game can not save downlond. Se_no.lang
#1633 [23:54] <safe> I find a solution but it does not work.
#1634 [23:55] <safe> please help my friends.
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