#1 [00:01] * PeeeDrummm [webchat@189-107-115-241.user.veloxzone.com.br] has joined #minecrafthelp
#2 [00:04] <PeeeDrummm> I entered a few hours ago to try to solve the problem that my game was freezing. I sent the Log from "HijackThis " He said to remove a program, I removed. Then asked me to use the Adwcleaner, did this and removed the found malware, but my game still keeps freezing at random time
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#5 [01:11] * PaladinZ06 [webchat@206-212-229-119.dynamic.onlinenw.com] has joined #minecrafthelp
#6 [01:13] <PaladinZ06> Having a problem with un-corrupting region files. Corruption happened due to brown-out that UPS failed to handle. Backup is really old (Dad fail). Region Fixer crashes when pointed at suspected bad region file (based on crash report).
#7 [01:13] <PaladinZ06> Advice?
#8 [01:14] <PaladinZ06> I have last crash report.
#9 [01:16] <Andrio> Do you have backups?
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#12 [01:28] <PaladinZ06> Andrio just really, really old one. I was going to try to use Region Fixer but I don't think it is 1.13 friendly. I can deal with it having no GUI, but it chokes on the bad region file.
#13 [01:28] <Andrio> Well, that makes sense. 1.13 made significant changes to the world format.
#14 [01:29] <Andrio> Though I'm afraid it's also possible that nothing or very little can be salvaged from it...
#15 [01:29] <Andrio> if you know anything about NBTExplorer, I'd try looking at it with that.
#16 [01:30] <PaladinZ06> Has anyone worked out what the changes are? I did open it successfully in NBTExplorer, but I am a n00b with the tool.
#17 [01:30] <PaladinZ06> Not sure which needle to look for in that haystack of needles.
#18 [01:30] <Andrio> So there's something there at least
#19 [01:31] <PaladinZ06> I think this is the best lead in the crash report:
#20 [01:31] <PaladinZ06> Level spawn location: World: (-72,78,166), Chunk: (at 8,4,6 in -5,10; contains blocks -80,0,160 to -65,255,175), Region: (-1,0; contains chunks -32,0 to -1,31, blocks -512,0,0 to -1,255,511)
#21 [01:32] <Andrio> Indeed
#22 [01:32] <PaladinZ06> java.lang.RuntimeException: We are asking a region for a chunk out of bound | -6426 128
#23 [01:33] <PaladinZ06> What data is being read that instructs it to look for a chunk that doesn't belong to that region file?
#24 [01:33] <Andrio> indeed...
#25 [01:41] * agoodname [~riley@2601:846:c200:8309:843f:1ad6:dd82:39bc] has joined #minecrafthelp
#26 [01:41] <agoodname> hi, I'm not sure if anyone is around but
#27 [01:42] <agoodname> ever since the new launcher released on linux, I've not been able to connect to any server, it just gives the 'authentication servers are down for maintenance' message
#28 [01:44] <PaladinZ06> agoodname can it still ping stuff successfully?
#29 [01:44] <PaladinZ06> agoodname this *might* help https://www.minecraftforum.net/forums/support/server-support-and/2615148-fix-for-authentication-servers-are-down-issue-on
#30 [01:45] <PaladinZ06> option 2 seems the way to go - it's what I'd try at least. I'm here trying to sort out a data corruption error and wondering if I am going to have to master python, and update the Region Fixer
#31 [01:47] <agoodname> ty, I'll try it
#32 [01:47] <agoodname> wait maybe I spoke too soon, I already tried that :/
#33 [01:47] <agoodname> and yeah, seems to be able to ping them fine, shows online players and everything correctly
#34 [02:13] * PaladinZ06 [webchat@206-212-229-119.dynamic.onlinenw.com] has quit. (Quit: webchat.esper.net)
#35 [02:47] * ak [webchat@8ta-229-1-03.telkomadsl.co.za] has joined #minecrafthelp
#36 [02:48] * ak [webchat@8ta-229-1-03.telkomadsl.co.za] has quit. (Client Quit)
#37 [02:55] * edicoolkid [webchat@87.71.81.238] has joined #minecrafthelp
#38 [02:56] <edicoolkid> hey,when my friend try to connect to my server he got "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host." I dont know what to do.
#39 [03:04] * Webchat_76726 [webchat@39.60.165.240] has joined #minecrafthelp
#40 [03:05] <Webchat_76726> my game keeps crashing when initializing
#41 [03:05] * LaMariposa [webchat@public-gprs210405.centertel.pl] has joined #minecrafthelp
#42 [03:08] <LaMariposa> I have a problem with the game crush. Options and menus work normally, but when I want to enter the selected world, a crash message appears and the game turns off every time. Please help.
#43 [03:08] <Webchat_76726> same here
#44 [03:14] * agoodname [~riley@2601:846:c200:8309:843f:1ad6:dd82:39bc] has quit. (Remote host closed the connection)
#45 [03:27] * Frisk [~piotrex43@79.163.226.142.ipv4.supernova.orange.pl] has joined #minecrafthelp
#46 [03:33] <Odysseius> Webchat_76726, What crash message?
#47 [03:33] <Odysseius> edicoolkid, Is it just that one specific person, or eveyone trying to connect to the server?
#48 [03:38] <Webchat_76726> as in
#49 [03:38] <Webchat_76726> i click eneter game
#50 [03:38] <Webchat_76726> and then game shuts down
#51 [03:38] <Odysseius> Webchat_76726, What does the message say?
#52 [03:38] <Webchat_76726> and then all of a sudden
#53 [03:38] <Webchat_76726> a crash message comes
#54 [03:40] <Webchat_76726> The game crashed whilst initializing game
#55 [03:40] <Odysseius> ??> Webchat_76726 launcher/log-txt
#56 [03:40] <Absol> Webchat_76726: We need to see your full launcher log, which is created in the game directory.
#57 [03:40] <Absol> Webchat_76726: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#58 [03:40] <Odysseius> Webchat_76726, Please copy the log after the game has crashed.
#59 [03:41] <Odysseius> ??> Webchat_76726 launcher/open
#60 [03:41] <Absol> Webchat_76726: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#61 [03:42] <Webchat_76726> where is edit profile
#62 [03:43] <Odysseius> Webchat_76726, Oh, my bad, these are old instructions.
#63 [03:43] <Odysseius> ??> Webchat_76726 launcher/log
#64 [03:43] <Absol> Webchat_76726: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#65 [03:48] <Webchat_76726> https://paste.ubuntu.com/p/vN2hrW7XfM/
#66 [03:48] <Webchat_76726> here
#67 [03:49] <Odysseius> ??> Webchat_76726 win/dxdiag
#68 [03:49] <Absol> Webchat_76726: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#69 [03:51] <edicoolkid> Odysseius only one
#70 [03:51] <Odysseius> edicoolkid, In that case, it's an issue on his side, and it would be easier for him to come onto here.
#71 [03:54] <Webchat_76726> what am i supposed to do after this https://paste.ubuntu.com/p/RRxTD7hkwh/
#72 [03:54] <Odysseius> Webchat_76726, You system is too old and does not support Minecraft anymore.
#73 [03:54] <Webchat_76726> really
#74 [03:54] <Webchat_76726> its windows 10
#75 [03:55] <Webchat_76726> wait
#76 [03:55] <Odysseius> the hardware is about 12 years old.
#77 [03:55] <edicoolkid> Odysseius the problem its with my server I think because I tried with my brother that we on one internet
#78 [03:55] <Odysseius> Webchat_76726, The operating system doesn't make a system any more modern.
#79 [03:55] <Webchat_76726> but its windows ten how is my computer old
#80 [03:56] <Webchat_76726> hat does that mean
#81 [03:56] <Odysseius> Webchat_76726, Windows 10 is only an operating system.
#82 [03:56] <Odysseius> Webchat_76726, The PC itself is very old, and heavily outdated.
#83 [03:57] <Webchat_76726> o it will not work
#84 [03:57] <Webchat_76726> or is there a nother way
#85 [03:58] <Webchat_76726> for it to work
#86 [03:58] <Odysseius> Webchat_76726, Upgrade your hardware.
#87 [03:58] <Webchat_76726> how do i do that
#88 [03:58] <Webchat_76726> buy a new one
#89 [03:58] <Odysseius> Webchat_76726, Yes
#90 [03:58] <Webchat_76726> ??
#91 [03:58] <Webchat_76726> oh ok
#92 [03:58] <Webchat_76726> thank u
#93 [03:59] <Odysseius> edicoolkid, If he is the only person trying to connect to the server affected by this issue, it's a problem on his side.
#94 [03:59] * Webchat_76726 [webchat@39.60.165.240] has quit. (Quit: webchat.esper.net)
#95 [04:36] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#96 [04:43] * Webchat_47834 [webchat@ip46-32-123-31.zaindata.jo] has joined #minecrafthelp
#97 [04:44] <Webchat_47834> Hello,I need help with my Minecraft account.
#98 [04:45] * Webchat_47834 [webchat@ip46-32-123-31.zaindata.jo] has quit. (Client Quit)
#99 [04:52] * Wilson [webchat@147.158.205.37] has joined #minecrafthelp
#100 [04:53] <Wilson> After I open minecraft, it become no responding, this is why?
#101 [04:54] <Wilson> Another word, I can't get in the game.
#102 [04:58] * rubenio1 [webchat@ip-81-11-211-221.dsl.scarlet.be] has joined #minecrafthelp
#103 [05:00] <rubenio1> My mc is crashing with the error: https://pastebin.com/rQGmPxcv
#104 [05:02] * rubenio1 [webchat@ip-81-11-211-221.dsl.scarlet.be] has quit. (Client Quit)
#105 [05:04] * edicoolkid [webchat@87.71.81.238] has quit. (Quit: webchat.esper.net)
#106 [05:06] * Cats_Team [webchat@213.142.181.179] has joined #minecrafthelp
#107 [05:08] <Cats_Team> hey. I got a "big" problem, because I'm not able to log in to my mineacraft account. I tried to reset my password but I simply dont get any email also after waitinh 10-20minutes...
#108 [05:14] <Cats_Team> is there someone who can help me?
#109 [05:18] * Masterfence [webchat@31.157.229.93] has joined #minecrafthelp
#110 [05:20] <Masterfence> Hi guys, i had an account since minecraft costed like 5€, i stopped playing it and after few years i came back, i remember that i migrated the old style account to the new mojang thing, problem is, it's not working, i have like 5 e-mail that i use for different reasons, and NO ONE OF THEM is connected to the mojang account, and i don't know what to
#111 [05:20] <Masterfence> do.
#112 [05:21] <Masterfence> I mean, if i try to recover the pasword with each of them it says "if there is an account related to this email you'll receive", but on each i'm not receiving anything , and i don't have any other emails
#113 [05:40] * Wilson [webchat@147.158.205.37] has quit. (Quit: webchat.esper.net)
#114 [07:22] * thelounge45 [webchat@88.236.33.142.dynamic.ttnet.com.tr] has joined #minecrafthelp
#115 [07:22] <thelounge45> help
#116 [07:22] * thelounge45 [webchat@88.236.33.142.dynamic.ttnet.com.tr] has quit. (Client Quit)
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#120 [07:32] * Niels13122 [webchat@92-109-25-195.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#121 [07:32] <Niels13122> hey guys, i have this weird problem where i can run my minecraft for like 1-5 minutes and after that it just stops working out of nowhere and i've waited for an hour and it just says ''waiting for program to respond'' this happens to me when im playing vanilla mincraft or modded or any other modded launcher. pc specs
#122 [07:32] <Niels13122> pc specs: AMD Rysen 5 2600 sex-core 3.40GHz, RAM: 16GB, 64-bit, graphics card: asus nvidia gtx 1060
#123 [08:15] * Wilson [webchat@147.158.205.37] has joined #minecrafthelp
#124 [08:16] <Wilson> I can't get into the game.
#125 [08:16] <Wilson> What can I do?
#126 [08:17] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Remote host closed the connection)
#127 [08:17] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#128 [08:26] * gartral [~gartral@162.243.117.98] has joined #minecrafthelp
#129 [08:31] * Gameslayer [webchat@cpe-110-151-68-250.qb06.qld.asp.telstra.net] has joined #minecrafthelp
#130 [08:31] <Gameslayer> hey guys I need some help
#131 [08:31] * Niels13122 [webchat@92-109-25-195.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#132 [08:31] * Gameslayer [webchat@cpe-110-151-68-250.qb06.qld.asp.telstra.net] has quit. (Client Quit)
#133 [08:32] * gameslayer [webchat@cpe-110-151-68-250.qb06.qld.asp.telstra.net] has joined #minecrafthelp
#134 [08:32] <gameslayer> Hey guys I need some help
#135 [08:32] <gameslayer> I am unable to join online servers
#136 [08:32] <gameslayer> says authentication servers are down
#137 [08:33] <mattym> gameslayer, Are you using Linux?
#138 [08:33] <gameslayer> Yes
#139 [08:33] <mattym> gameslayer, Make sure you only have Java 8 installed, and no other versions of Java.
#140 [08:33] <mattym> gameslayer, You may need to uninstall all versions, then reinstall only Java 8.
#141 [08:33] <gameslayer> 2.1.1349
#142 [08:34] <gameslayer> it has its own prebuild java tho?
#143 [08:34] <gameslayer> in the launcher
#144 [08:34] <gameslayer> am I right?
#145 [08:34] <mattym> gameslayer, Yes, but if anything other than Java 8 is installed on the system, it messes up the cert files, and will cause the error you are seeing.
#146 [08:34] <gameslayer> oh I see
#147 [08:35] <mattym> gameslayer, Uninstall all system Java, then reinstall 8. Let us know if that works, cause in some cases additional steps are needed.
#148 [08:36] <gameslayer> So I still need to install java even if I don't have removed it and the launcher has it's own java?
#149 [08:36] <mattym> gameslayer, To fix the certs, yes.
#150 [08:36] <gameslayer> ok
#151 [08:36] <gameslayer> doing it now
#152 [08:40] <gameslayer> hmm still getting the error
#153 [08:40] <gameslayer> only have java 8 installed
#154 [08:41] <gameslayer> it says failed to login: the authentication servers are currently down for maintainance
#155 [08:41] * Hi [webchat@c-174-57-86-30.hsd1.nj.comcast.net] has joined #minecrafthelp
#156 [08:43] * Hi [webchat@c-174-57-86-30.hsd1.nj.comcast.net] has quit. (Client Quit)
#157 [08:48] <mattym> gameslayer, One moment
#158 [08:48] <mattym> gameslayer, Open up a terminal, and do the following commands in the order I give them.
#159 [08:48] <gameslayer> ok
#160 [08:49] <mattym> gameslayer, Sorry, one sec, which linux are you using?
#161 [08:49] <gameslayer> ubuntu 18.04 LTS
#162 [08:49] <mattym> gameslayer, Ok, first do sudo apt-get install ca-certificates-java
#163 [08:49] <mattym> gameslayer, Once thats done, sudo update-ca-certificates -f
#164 [08:50] <gameslayer> ok done
#165 [08:50] <mattym> gameslayer, See if the server are working.
#166 [08:50] <gameslayer> alright
#167 [08:50] <gameslayer> nope
#168 [08:50] <gameslayer> still saying the same error
#169 [08:50] <Wilson> hello??
#170 [08:50] <mattym> gameslayer, Ok in the launcher, log completely out of your account, then re-enter the info and try again.
#171 [08:51] <gameslayer> java version "1.8.0_181"
#172 [08:51] <gameslayer> alright
#173 [08:51] <Wilson> I can't get into the game, what should I do??
#174 [08:51] <mattym> Wilson, What happens when you try?
#175 [08:52] <gameslayer> I logged out, logged back in and tried again and still the same issue
#176 [08:52] <Wilson> The platform not responding after i start the game by the launcher
#177 [08:53] <mattym> gameslayer, Hmm, you may need to either set the launch profile to use the system Java, or force it to reinstall the launcher provided Java. I am not sure how to do the latter on Linux.
#178 [08:53] <Wilson> I uninstall the minecraft and download again, but still same problem
#179 [08:53] <mattym> Wilson, Are you running Discord on your computer?
#180 [08:53] <Wilson> yes
#181 [08:54] <mattym> Wilson, Go into Discord, disable the Overlay feature, then try the game again.
#182 [08:54] <Wilson> ok, i try it
#183 [08:55] <gameslayer> it wont save the changes I do in advanced
#184 [08:56] <mattym> gameslayer, Did you make sure to leave the Java Executable setting on, and change it to look for the system Java location, then save that profile.
#185 [08:57] <gameslayer> yes and when I leave and go but in it's disabled
#186 [08:57] * TheHow7zer [webchat@24-142-50-159.eastlink.ca] has joined #minecrafthelp
#187 [08:58] <Wilson> Still cannot, the platform still not responding.
#188 [08:58] <mattym> gameslayer, You may want to try reinstalling the launcher, however I know that doing so on Windows will not actually remove the runtime files, bit may be worth a try on Linux.
#189 [08:59] <mattym> ??> Wilson tools/hjt
#190 [08:59] <Absol> Wilson: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#191 [08:59] <Absol> Wilson: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#192 [08:59] <TheHow7zer> Hi, I'm having issues with performance on the latest stable update. I have a beefy computer that ran Mincraft fine before the new update on max video settings. now frames drop to zero for entire seconds
#193 [08:59] <gameslayer> ok I will try reinstalling it
#194 [08:59] <mattym> TheHow7zer, Its a known issue that effects some people, wait for the next update/patch.
#195 [09:00] <TheHow7zer> When will that be?
#196 [09:00] <mattym> TheHow7zer, No way to know.
#197 [09:00] <TheHow7zer> ok, thanks :D
#198 [09:00] <TheHow7zer> ok, thanks :D
#199 [09:00] * TheHow7zer [webchat@24-142-50-159.eastlink.ca] has left #minecrafthelp
#200 [09:01] <Wilson> https://paste.ubuntu.com/p/ZRXJkY4JWk/
#201 [09:01] <mattym> Wilson, Ok one moment.
#202 [09:02] <mattym> Wilson, Ok, first Uninstall Bytefence from your computer.
#203 [09:02] <Wilson> ok
#204 [09:03] <gameslayer> hmm still not working after I reinstalled it
#205 [09:03] <gameslayer> even multimc is having the same issue
#206 [09:04] <mattym> gameslayer, Ok, I know on Windows, you need to go to the folder where the launcher is installed (not the game directory, aka .minecraft) and remove the runtime folder, so the launcher can redownload it.
#207 [09:04] <mattym> gameslayer, I am just not sure where that folder/dir is on Linux.
#208 [09:05] <mattym> Wilson, Let me know once you have that uninstalled.
#209 [09:05] <gameslayer> I removed the whole .minecraft folder
#210 [09:05] <mattym> gameslayer, Again, its not in the .minecraft folder as far as I know. It is wherever the launcher itself is installed to.
#211 [09:05] <gameslayer> oh right
#212 [09:05] <mattym> gameslayer, If you re-run the installer, it should let you know where it plans to put it.
#213 [09:06] <Wilson> ok, still unistalling
#214 [09:06] <gameslayer> it doesn't go through a installer
#215 [09:06] <mattym> gameslayer, In that location should be a runtime folder/dir, if you find that, delete the runtime folder and re-run the launcher
#216 [09:06] <gameslayer> you just install the package in the store and done
#217 [09:06] <gameslayer> ok I will try and find it
#218 [09:07] <mattym> gameslayer, You may be able to find a log of where it installed it to.
#219 [09:08] <yuken> mattym, that folder is found in ~/.minecraft - it contains all Minecraft data, including the launcher.
#220 [09:08] <mattym> yuken, Does it have a runtime folder on Linux?
#221 [09:08] <yuken> Should do, they share the same jar files to run it.
#222 [09:08] <yuken> I can go download vanilla MC r/q to test, give me a sec
#223 [09:09] <gameslayer> well I removed that whole folder and it's re downloading the latest version after I logged in
#224 [09:10] <yuken> mattym, what do you mean by runtime here? launcher.jar?
#225 [09:10] <mattym> gameslayer, Ok, see if the error still happens.
#226 [09:10] <mattym> yuken, Its wherever the launcher provided version of Java goes on linux, if it even does that on linux.
#227 [09:11] <gameslayer> damn it still the same issue
#228 [09:11] <yuken> Ah, that thing. On Linux, you just run the jar file directly, rather than installing the installer which provides its own java
#229 [09:11] <yuken> so it'll use the system java version.
#230 [09:12] <mattym> gameslayer, Check the launch options again, see what Java the profile is actually trying to use.
#231 [09:12] <gameslayer> use to be able to run the jar file directly but you can't download it no more
#232 [09:12] <gameslayer> I can't change it from default
#233 [09:12] <gameslayer> it changes back when I change it
#234 [09:12] <gameslayer> wont save it
#235 [09:12] <gameslayer> this is one buggy launcher...
#236 [09:12] <mattym> gameslayer, What does it show as the default?
#237 [09:12] <gameslayer> system default
#238 [09:13] <mattym> gameslayer, Hmm, should all be working normally then. One moment.
#239 [09:13] <gameslayer> <use system java runtime>
#240 [09:13] <gameslayer> let me try it again
#241 [09:13] <gameslayer> nope wont let me change it
#242 [09:13] <yuken> system default is probably just using java in your path
#243 [09:14] <yuken> so check that.
#244 [09:14] <gameslayer> I set it to /usr/lib/jvm/java-8-oracle/bin/java but it changes it back
#245 [09:14] <gameslayer> it does exist
#246 [09:15] <mattym> gameslayer, If you check in a terminal: java -version does it only list 1.8.0_181
#247 [09:15] <gameslayer> yes
#248 [09:15] <gameslayer> java -version
#249 [09:15] <gameslayer> woops
#250 [09:15] <gameslayer> java version "1.8.0_181"
#251 [09:15] <gameslayer> Java(TM) SE Runtime Environment (build 1.8.0_181-b13)
#252 [09:15] <gameslayer> Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)
#253 [09:15] <mattym> gameslayer, Are you on any sort of shared internet connection, or using a proxy or VPN?
#254 [09:15] <gameslayer> is what it shows
#255 [09:16] <gameslayer> I am just using the home wifi
#256 [09:16] <gameslayer> no proxy or VPN
#257 [09:16] <mattym> gameslayer, Is it the same error on multiple servers?
#258 [09:17] <gameslayer> ill double check
#259 [09:17] <gameslayer> would if matter if I am usb teathering to the wifi?
#260 [09:18] <mattym> gameslayer, Like using a usb wifi dongle, or an in you have another device (smartphone/tablet/PC) receiving the Wifi signal and providing it over usb to your computer?
#261 [09:19] <gameslayer> smart phone doing usb tether
#262 [09:19] <mattym> gameslayer, Honestly not sure.
#263 [09:19] * PrimeBossness [webchat@cpc147340-finc20-2-0-cust926.4-2.cable.virginm.net] has joined #minecrafthelp
#264 [09:19] <gameslayer> I'll try on a laptop
#265 [09:20] <PrimeBossness> My Minecraft says that Java (TM) Platform SE Binary is not responding
#266 [09:20] <PrimeBossness> What do i do
#267 [09:20] <mattym> PrimeBossness, When does it do that?
#268 [09:20] <PrimeBossness> it asks me to wait until it responds or close the program
#269 [09:21] <mattym> PrimeBossness, Are you running Discord on the computer?
#270 [09:21] <Wilson> Ok, done
#271 [09:21] <PrimeBossness> Yes
#272 [09:21] <mattym> Wilson, Ok do the following instructions from Absol
#273 [09:21] <mattym> ??> Wilson av/adwcleaner
#274 [09:22] <Absol> Wilson: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#275 [09:22] <Absol> Wilson: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#276 [09:22] <mattym> PrimeBossness, Disable the Overlay feature in Discord, then try running the game again.
#277 [09:23] <PrimeBossness> k
#278 [09:25] <PrimeBossness> where is the overlay feature
#279 [09:26] <mattym> In the settings
#280 [09:26] * knowme [webchat@ip56593240.speed.planet.nl] has joined #minecrafthelp
#281 [09:27] <knowme> Hello, i get the 1.13 crash when i start the game
#282 [09:27] <PrimeBossness> where in the settings
#283 [09:27] <knowme> it says exit code 1
#284 [09:28] <mattym> PrimeBossness, Just turn Discord completely off.
#285 [09:28] <knowme> Error occurred during initialization of VM
#286 [09:28] <knowme> java/lang/ClassNotFoundException: error in opening JAR file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_51\lib\rt.jar
#287 [09:28] <PrimeBossness> done
#288 [09:29] <mattym> ??> knowme tools/hjt
#289 [09:29] <Absol> knowme: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#290 [09:29] <Absol> knowme: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#291 [09:29] * Wilson [webchat@147.158.205.37] has quit. (Quit: webchat.esper.net)
#292 [09:29] <PrimeBossness> it still says that java TM Platform SE Binary isnt responding
#293 [09:30] <PrimeBossness> what do i do
#294 [09:31] <knowme> https://paste.ubuntu.com/p/CczS33VD7F/
#295 [09:31] <mattym> ??> PrimeBossness tools/hjt
#296 [09:31] <Absol> PrimeBossness: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#297 [09:31] <Absol> PrimeBossness: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#298 [09:32] <PrimeBossness> i already have one of them
#299 [09:32] <PrimeBossness> i will give link
#300 [09:32] <mattym> ??> knowme av/adwcleaner
#301 [09:32] <Absol> knowme: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#302 [09:32] <Absol> knowme: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#303 [09:32] <mattym> knowme, After you have done the instructions from Absol reinstall the game, and try to start it again
#304 [09:32] <knowme> Alright, thanks!
#305 [09:33] <mattym> PrimeBossness, That is not what the instructions say. Read them.
#306 [09:33] <PrimeBossness> k
#307 [09:34] * knowme [webchat@ip56593240.speed.planet.nl] has quit. (Quit: webchat.esper.net)
#308 [09:34] <gameslayer> Yep never mind
#309 [09:35] <gameslayer> confirmed my own fault
#310 [09:35] <mattym> gameslayer, Ok
#311 [09:35] <gameslayer> using my phone as a tether seems to much up the login proccess
#312 [09:36] <PrimeBossness> https://paste.ubuntu.com/p/7Q84NsVvVn/
#313 [09:36] <gameslayer> Thank you for all the help
#314 [09:36] <PrimeBossness> that is the link
#315 [09:37] <mattym> ??> PrimeBossness av/mcafee/uninstall
#316 [09:37] <Absol> PrimeBossness: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
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#320 [09:39] <Wilson> I have clear all things and restart the computer, what should i do next
#321 [09:39] <mattym> Wilson, Try the game again.
#322 [09:39] <Wilson> ok
#323 [09:42] <Wilson> I can start the game now, thanks for yours help.
#324 [09:42] <Wilson> Bye-bye.
#325 [09:42] * Wilson [webchat@147.158.205.37] has quit. (Client Quit)
#326 [09:43] <knowme> Thanks for the help guys! it works!
#327 [09:44] * knowme [webchat@ip56593240.speed.planet.nl] has quit. (Quit: webchat.esper.net)
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#335 [10:07] <PrimeBossness> my java TM Platform SE Binary isnt responding
#336 [10:08] <mattym> PrimeBossness, Did you complete the McAfee uninstall?
#337 [10:08] <PrimeBossness> tes
#338 [10:08] <PrimeBossness> yes
#339 [10:08] <mattym> ??> PrimeBossness av/adwcleaner
#340 [10:08] <Absol> PrimeBossness: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#341 [10:08] <Absol> PrimeBossness: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#342 [10:08] <PrimeBossness> k
#343 [10:10] * PrimeBossness [webchat@cpc147340-finc20-2-0-cust926.4-2.cable.virginm.net] has quit. (Client Quit)
#344 [10:15] * PeeeDrummm [webchat@189-107-115-241.user.veloxzone.com.br] has joined #minecrafthelp
#345 [10:16] <PeeeDrummm> https://paste.ubuntu.com/p/NDRFpVXYN7/
#346 [10:17] <Odysseius> PeeeDrummm, Disable the Discord In-Game Overlay.
#347 [10:18] * PrimeBossness [webchat@cpc147340-finc20-2-0-cust926.4-2.cable.virginm.net] has joined #minecrafthelp
#348 [10:18] <PeeeDrummm> Discord is not open:/
#349 [10:18] <PrimeBossness> help my Java TM Platform SE Binary isnt responding
#350 [10:18] <Odysseius> PeeeDrummm, it is running.
#351 [10:19] <PrimeBossness> what do i do
#352 [10:20] <Odysseius> PrimeBossness, Uninstall Discord, and see if it fixes the issue.
#353 [10:20] <PeeeDrummm> ok
#354 [10:20] <PrimeBossness> k
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#358 [10:44] * PeeeDrummm [webchat@189-107-115-241.user.veloxzone.com.br] has joined #minecrafthelp
#359 [10:44] <PeeeDrummm> I uninstalled the discord and rebooted the computer, entered the game 3x, the game crashed in the first 10 seconds
#360 [10:52] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has joined #minecrafthelp
#361 [10:56] * Tom [webchat@host-78-146-11-207.as13285.net] has joined #minecrafthelp
#362 [10:57] <Tom> i have just installed Minecraft, i tried to play both 1.13 and 1.12.2 and neither would download, they would get about a third of the way in and then fail
#363 [10:58] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#364 [11:13] * Thecoldgod [webchat@static.vnpt.vn] has joined #minecrafthelp
#365 [11:13] * TOFUZY [webchat@46.42.219.80] has joined #minecrafthelp
#366 [11:14] <Thecoldgod> How can i fix the 65542 error when i start Minecraft ?
#367 [11:15] <Thecoldgod> The error is: “java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL”
#368 [11:15] * PeeeDrummm [webchat@189-107-115-241.user.veloxzone.com.br] has quit. (Quit: webchat.esper.net)
#369 [11:16] <Thecoldgod> Please help me
#370 [11:17] <TOFUZY> I can not log into the maincraft account, Password recovery does not work because the message to the mail does not come
#371 [11:17] <TOFUZY>
#372 [11:19] <Thecoldgod> Try again
#373 [11:20] <TOFUZY> What to try?
#374 [11:22] <Thecoldgod> Try to send the email again
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#376 [11:38] * Webchat_94804 [webchat@pub-cust-60.83.183.186.bf.directvnet.com.ar] has joined #minecrafthelp
#377 [11:38] * Webchat_94804 [webchat@pub-cust-60.83.183.186.bf.directvnet.com.ar] has quit. (Client Quit)
#378 [11:42] * flo12345 [webchat@p5B25E8D0.dip0.t-ipconnect.de] has joined #minecrafthelp
#379 [11:43] <flo12345> Hi
#380 [11:45] <flo12345> I have some problems with my servers. Now when Minecraft 1.13 came out i cant open any of my servers, because all of them work only with the 1.12 version. I nedd help now, so I can play on my servers again.
#381 [11:48] <TOFUZY> Hypixel
#382 [11:49] <flo12345> What do you mean with Hypixel ?
#383 [11:52] <flo12345> I dont want to go on a diffent server. I want on my servers.
#384 [11:55] <flo12345> When I start a Server ther stands;;outdated Server,, or ,,I´m still on {0},,
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#388 [12:34] * Webchat_22160 [webchat@2.24.0.115] has joined #minecrafthelp
#389 [12:35] <Webchat_22160> whenever I open minecraft and join a game or server it starts loading and then crashes, showing 'Java (TM) Platform SE Binary has stopped working and the launcher says that the game has crashed
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#395 [13:15] * Kasztan69XD [webchat@host-89-230-202-149.dynamic.mm.pl] has joined #minecrafthelp
#396 [13:16] <Kasztan69XD> hello, can someone hel me?
#397 [13:16] * Ninja_Snow [webchat@181.223.185.51] has joined #minecrafthelp
#398 [13:16] <Kasztan69XD> ehm, i need help
#399 [13:17] * Ninja_Snow [webchat@181.223.185.51] has quit. (Client Quit)
#400 [13:19] <Kasztan69XD> please help me
#401 [13:40] * scyhe [webchat@88-113-49-250.elisa-laajakaista.fi] has joined #minecrafthelp
#402 [13:41] * Ice [webchat@103.57.94.184] has joined #minecrafthelp
#403 [13:41] <Ice> The game crashed whilst mouseclicked event handler
#404 [13:41] <Ice> Error: java.lang.IllegalStateException: failed to create a child event loop
#405 [13:41] <scyhe> Not sure, if this is the right place. But does anyone have solution for my problem? So, few days ago when I opened my minecraft and went on a server I didn't see anyone's skin, including myself.
#406 [13:41] <scyhe> I've tried googling it, but still without an answer.
#407 [13:41] <Ice> game is crashing because of doors maybe
#408 [13:41] * Ice [webchat@103.57.94.184] has quit. (Client Quit)
#409 [13:42] <scyhe> Doors?
#410 [13:42] <scyhe> I'm pretty sure that's not the problem here.
#411 [13:52] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
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#413 [13:54] * problem44 [webchat@pD9EC3968.dip0.t-ipconnect.de] has quit. (Client Quit)
#414 [13:55] <scyhe> My bad, misunderstood.
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#417 [14:02] <scyhe> Not sure, if this is the right place. But does anyone have solution for my problem? So, few days ago when I opened my minecraft and went on a server I didn't see anyone's skin, including myself. Re-asking just incase.
#418 [14:03] * Kush [webchat@cpc80877-perr16-2-0-cust266.19-1.cable.virginm.net] has joined #minecrafthelp
#419 [14:03] <Kush> Hello
#420 [14:03] <Kush> My minecraft keeps crashing, can u help me?
#421 [14:03] <Kush> Any1 there?
#422 [14:04] * Kush [webchat@cpc80877-perr16-2-0-cust266.19-1.cable.virginm.net] has quit. (Client Quit)
#423 [14:09] * Niels13122 [webchat@92-109-25-195.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#424 [14:10] <Niels13122> hey guys, i have this weird problem where i can run my minecraft for like 1-5 minutes and after that it just stops working out of nowhere and i've waited for an hour and it just says ''waiting for program to respond'' this happens to me when im playing vanilla mincraft or modded or any other modded launcher. pc specs
#425 [14:10] <Niels13122> pc specs: AMD Rysen 5 2600 sex-core 3.40GHz, RAM: 16GB, 64-bit, graphics card: asus nvidia gtx 1060
#426 [14:14] * scyhe [webchat@88-113-49-250.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#427 [14:17] * flo12345 [webchat@p5B25E8D0.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#428 [14:17] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#429 [14:19] * agoodname [~riley@2601:846:c200:8309:843f:1ad6:dd82:39bc] has joined #minecrafthelp
#430 [14:19] <agoodname> ok so now that it isn't 3 am maybe someone is around
#431 [14:20] <agoodname> anyways, ever since the new launcher was released on linux I haven't been able to join any servers, it just says "the authentication servers are down for maintenance" message
#432 [14:25] * Scyhe4 [webchat@88-113-49-250.elisa-laajakaista.fi] has joined #minecrafthelp
#433 [14:25] <Scyhe4> I'm Scyhe.
#434 [14:26] <agoodname> hi I'm cities
#435 [14:26] <Scyhe4> Accidentally closed the browser and had no idea, how to log back on with Scyhe.
#436 [14:26] <citiesseven> ah
#437 [14:32] <Scyhe4> Skins stopped working, no matter which server did I go to everyone were steves including myself, idk what to do.
#438 [14:42] * Goldey [webchat@c-73-170-78-91.hsd1.ca.comcast.net] has joined #minecrafthelp
#439 [14:42] * AdidxsNexr [webchat@static.masmovil.com] has joined #minecrafthelp
#440 [14:43] <Goldey> does any1 know how many chunks are loaded around the player in a realms server
#441 [14:43] * Lekoopa_55 [webchat@213162072188.public.t-mobile.at] has joined #minecrafthelp
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#443 [14:45] * MrUnsuitable [webchat@5ad1f9e4.bb.sky.com] has joined #minecrafthelp
#444 [14:47] <MrUnsuitable> i have downloaded minecraft for windows 10 but its not the windows ten edition as i dont like it and its worked until i went to go from the launcher to the main page of minecraft and it keeps coming up with an error i went through a help page and they told me to come here and paste this: https://paste.ubuntu.com/p/38zkmFSg5j/
#445 [14:48] <AdidxsNexr> Som1 knows something about GameCrash?Crashes every time when i start 1.13..?(Windows 10)
#446 [14:48] <MrUnsuitable> would any one be any help with this?
#447 [14:49] <AdidxsNexr> I cant even help my self before i help u.. :/ so sry
#448 [14:50] <MrUnsuitable> its okay hopefully someone that knows something can help us both
#449 [14:51] * Webchat_65877 [webchat@snip.sanger.ac.uk] has joined #minecrafthelp
#450 [14:52] <Webchat_65877> I load up the game and it gives me the Mojang symbol but when I click on the game to play it, it comes up with "not responding" and then the game will close
#451 [14:52] <AdidxsNexr> Me too..
#452 [14:53] <AdidxsNexr> But it doesnt close
#453 [14:54] <Webchat_65877> It comes up with the close program or wait for program to respond tab
#454 [14:54] <AdidxsNexr> Ye me too
#455 [14:54] <AdidxsNexr> Lol
#456 [14:54] <AdidxsNexr> 10 m still Not Responding..
#457 [14:55] <Webchat_65877> I wonder if one of the operators could help us please?
#458 [14:56] <AdidxsNexr> Webchat u got ByteFence?
#459 [14:57] <AdidxsNexr> If yes. You gotta delete it.
#460 [14:57] <Webchat_65877> I don't have ByteFence
#461 [14:58] <AdidxsNexr> We should wait then.
#462 [15:02] * Niels13122 [webchat@92-109-25-195.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
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#464 [15:06] * MrUnsuitable [webchat@5ad1f9e4.bb.sky.com] has quit. (Quit: webchat.esper.net)
#465 [15:11] * Toxic [webchat@162-224-66-242.lightspeed.crchtx.sbcglobal.net] has joined #minecrafthelp
#466 [15:12] <Toxic> Hello! I need some help with Windows 10 Edition and I was wondering if there's anything someone could help me with?
#467 [15:13] * Toxic [webchat@162-224-66-242.lightspeed.crchtx.sbcglobal.net] has quit. (Client Quit)
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#469 [15:18] <andrew7> hola
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#475 [15:47] <AdidxsNexr> So any knows something about Game Crash? mc crashes every time i launch mc..
#476 [15:49] <tyteen4a03> AdidxsNexr: do you have discord installed?
#477 [15:50] <AdidxsNexr> No.
#478 [15:50] <tyteen4a03> AdidxsNexr: does it give you any kind of error message?
#479 [15:50] <AdidxsNexr> Ye
#480 [15:51] <tyteen4a03> ??> AdidxsNexr paste
#481 [15:51] <Absol> AdidxsNexr: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#482 [15:51] <Scyhe4> I'd like to know if there's an answer for my problem aswell
#483 [15:51] <AdidxsNexr> When i lauch mc
#484 [15:52] <AdidxsNexr> (Not Responding)
#485 [15:52] <tyteen4a03> Scyhe4: your problem is?
#486 [15:52] <tyteen4a03> AdidxsNexr: that's it?
#487 [15:52] <Scyhe4> My skins are not working
#488 [15:52] <Scyhe4> I can't see my skin nor others.
#489 [15:52] <Scyhe4> But everyone can see my skin.
#490 [15:52] <tyteen4a03> ??> Scyhe4 tools/hjt
#491 [15:52] <Absol> Scyhe4: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#492 [15:52] <Absol> Scyhe4: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#493 [15:52] <AdidxsNexr> Let me launch it for a sec.
#494 [15:53] <Scyhe4> Run minecraft as administrator?
#495 [15:53] <AdidxsNexr> Something about gamecrash.
#496 [15:53] <tyteen4a03> Scyhe4: no, read Absol's message
#497 [15:53] <AdidxsNexr> But i cant copy it.
#498 [15:53] <tyteen4a03> AdidxsNexr: give us the error message
#499 [15:53] <tyteen4a03> AdidxsNexr: screenshot, and:
#500 [15:53] <tyteen4a03> ??> AdidxsNexr imgur
#501 [15:53] <Absol> AdidxsNexr: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#502 [15:54] <AdidxsNexr> It dutch so, But idk if u understand it.
#503 [15:55] <tyteen4a03> AdidxsNexr: that's fine
#504 [15:55] <Scyhe4> Do I dm this to you?
#505 [15:55] <tyteen4a03> Scyhe4: just send it here
#506 [15:55] <Scyhe4> https://paste.ubuntu.com/p/QBCp5dHmRv/
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#508 [15:58] <AdidxsNexr> Game Crash an unexpected problem has occurred and the game has crashed .. We apologize for the inconvenience something like thos.
#509 [15:58] <tyteen4a03> ??> AdidxsNexr launcher/crash-log
#510 [15:58] <Absol> AdidxsNexr: We need to see your crash log, which is created after a crash.
#511 [15:58] <Absol> AdidxsNexr: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#512 [15:58] <tyteen4a03> ??> Scyhe4 av/adwcleaner
#513 [15:58] <Absol> Scyhe4: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#514 [15:58] <Absol> Scyhe4: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#515 [15:59] <Scyhe4> Alright. I'll download it now.
#516 [16:01] * Scyhe4 [webchat@88-113-49-250.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#517 [16:04] * scyhe [webchat@88-113-49-250.elisa-laajakaista.fi] has joined #minecrafthelp
#518 [16:04] <scyhe> Okay, done.
#519 [16:04] <scyhe> What do I do now?
#520 [16:06] <scyhe> It says my cleanup was successful.
#521 [16:07] <AdidxsNexr> Ye im done
#522 [16:08] * AdidxsNexr [webchat@static.masmovil.com] has quit. (Quit: webchat.esper.net)
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#525 [16:10] <AdidxsNexr> Do i need to paste the link too?
#526 [16:10] * e_l1997 [~quassel@195-198-48-82.customer.telia.com] has joined #minecrafthelp
#527 [16:11] <AdidxsNexr> https://paste.ubuntu.com/p/Cz98ty95cW/
#528 [16:11] <scyhe> Is Absol still reachable?
#529 [16:12] <AdidxsNexr> I dont know.
#530 [16:13] <scyhe> He told me to come back for further instructions.
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#532 [16:14] <AdidxsNexr> He said to share a link so i dont know.
#533 [16:14] <scyhe4> To you?
#534 [16:14] <AdidxsNexr> Ye.
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#550 [16:23] <scyhe4> Oh, no need for further instructions
#551 [16:23] <scyhe4> My skins are working properly now.
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#554 [16:24] <AdidxsNexr> Anyone?
#555 [16:25] <tyteen4a03> scyhe4: yes"
#556 [16:25] <tyteen4a03> ??> scyhe4 av/malwarebytes
#557 [16:25] <Absol> scyhe4: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#558 [16:25] <Absol> scyhe4: Download it here: https://www.malwarebytes.org/
#559 [16:25] <Absol> scyhe4: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#560 [16:25] <tyteen4a03> scyhe4: for additional security, run a Thread Scan, quarantine anything it finds
#561 [16:25] <tyteen4a03> AdidxsNexr: a sec
#562 [16:26] <AdidxsNexr> Ye fine https://paste.ubuntu.com/p/Cz98ty95cW/
#563 [16:26] <tyteen4a03> AdidxsNexr: when does your game crash? When entering a world?
#564 [16:26] <AdidxsNexr> No
#565 [16:26] <AdidxsNexr> It doesnt even start
#566 [16:27] <scyhe4> Oh, okay
#567 [16:27] <AdidxsNexr> (Not Responding)
#568 [16:27] <scyhe4> I'll download it immediately
#569 [16:27] <AdidxsNexr> White Screen
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#571 [16:27] <scyhe4> 73mb, gonna take awhile.
#572 [16:27] * bathtub_shark [zarthus@liefland.net] has joined #minecrafthelp
#573 [16:37] <tyteen4a03> ??> AdidxsNexr win/reinst
#574 [16:37] <Absol> AdidxsNexr: You may need to reinstall the locally installed files that Minecraft puts into place.
#575 [16:37] <Absol> AdidxsNexr: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#576 [16:38] * thelounge63 [webchat@static.masmovil.com] has joined #minecrafthelp
#577 [16:39] <AdidxsNexr> Everything?
#578 [16:39] <thelounge63> Hi, I have a issue with Minecraft main menu which is always crashing when I try to play
#579 [16:40] <thelounge63> i updated java but the game still crashes
#580 [16:41] <AdidxsNexr> theloung you cant open the game right?
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#582 [16:43] <thelounge63> i can open the game, but the screen immediately frezes
#583 [16:45] <AdidxsNexr> Abso Idk what u mean with "delete everything except for the saves directory that you see therein" I think i will accidentally delete the game or something.
#584 [16:46] <thelounge63> now the games is working without an explanation
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#590 [16:51] <tyteen4a03> AdidxsNexr: yes
#591 [16:51] * e_l1997 [~quassel@193.19.146.39] has joined #minecrafthelp
#592 [16:52] <AdidxsNexr> So i will delete every file?
#593 [16:54] * e_l1997_ [~quassel@195.198.48.82] has quit. (Ping timeout: 202 seconds)
#594 [16:55] <tyteen4a03> AdidxsNexr: except the saves folder
#595 [16:55] <AdidxsNexr> What do you mean with saves folder
#596 [16:55] <tyteen4a03> AdidxsNexr: the "saves" folder
#597 [16:56] <AdidxsNexr> Oh rigjt
#598 [17:06] * thelounge98 [webchat@IGLD-80-230-2-21.inter.net.il] has joined #minecrafthelp
#599 [17:06] <thelounge98> I have problem to update to the last update
#600 [17:06] <thelounge98> what can I do ?
#601 [17:07] * Jojocrook3 [webchat@xplr-96-44-123-6.xplornet.com] has joined #minecrafthelp
#602 [17:07] <thelounge98> someone can aswer me ?!?!?!?!?!?!
#603 [17:07] <thelounge98> I cant updfate the Minecraft and I cant get in to the game
#604 [17:07] <thelounge98> what can I do
#605 [17:08] <thelounge98> hola como stats amigo
#606 [17:08] <Jojocrook3> Hi , I have bought a world and now there is a lock symbol saying I have not bought the template, what do I do
#607 [17:08] <thelounge98> what is this shit
#608 [17:08] <Absol> thelounge98: Please keep it civil
#609 [17:09] <thelounge98> we talk with a aother people with a ather problems?
#610 [17:09] <thelounge98> who will help us to fixed it
#611 [17:09] <thelounge98> I need to help
#612 [17:10] <thelounge98> i cant get in to the Minecraft and i don't know why ?
#613 [17:10] <thelounge98> someone have a answer for me ?
#614 [17:10] <thelounge98> הי אמא שלכם זונה שמיהו יעזור לי כבר לפני שאני מוצץ פה לכולם !!!!!!!!!!!!
#615 [17:10] <thelounge98> אחרי מציצה שלי אתם לא יכולים ללכת שבועים
#616 [17:11] <Jojocrook3> I am going to delete minecraft if I keep getting ripped off like this. I have already lost 10$ I want to know if this is a bug and if it will be fixed, or if there are others experiencing this problem
#617 [17:12] * Jojocrook3 [webchat@xplr-96-44-123-6.xplornet.com] has quit. (Client Quit)
#618 [17:12] <thelounge98> i buy the Minecraft 2 times
#619 [17:12] <thelounge98> and still it don't work for me
#620 [17:12] <thelounge98> i must ghet help from someone plz !
#621 [17:12] <mattym> !ban thelounge98
#622 [17:12] * Absol kicked thelounge98 from #minecrafthelp (Reason: helounge98 :You have been removed from this channel)
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#624 [17:17] <Em9> Why is my Minecraft not loading, I am getting a Java Platform SE Binary Not responding message
#625 [17:17] <Em9> I have tried all the alternative downloads and i keep getting the same message
#626 [17:18] <mattym> Em9, What happens when you get that error?
#627 [17:19] <Em9> i am unable to click on anything when the game comes to the singleplayer/multiplayer/realms menu
#628 [17:20] <mattym> Em9, Are you running Discord on your computer?
#629 [17:20] <Em9> yes, why?
#630 [17:20] <mattym> Em9, If you are running Discord, disable the Overly feature in Discord, then run the game again.
#631 [17:21] * Firedan [webchat@104-5-121-57.lightspeed.spfdmo.sbcglobal.net] has joined #minecrafthelp
#632 [17:21] <Em9> alright let me try that
#633 [17:21] <Firedan> Hello can someone help me with an issue with my account
#634 [17:21] <mattym> Firedan, Explain the issue.
#635 [17:21] <Em9> that worked thank you
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#637 [17:22] <Firedan> I created an old minecraft account a long time ago, migrated it about 3 months ago, and now am trying to log in again. I cannot log into that email though online or in Minecraft java edition
#638 [17:22] <mattym> Firedan, What does it say when you try to?
#639 [17:24] <Firedan> Invalid email/password. However I entered in that email to create a new account, hoping it would tell me an account exists already. I ended up creating an account with that email, so I dug myself a hole
#640 [17:24] <mattym> Firedan, Are you sure that was the email you used when migrating?
#641 [17:25] <Firedan> I logged into that email online, and I have a computer generated email confirming I migrated the account about 3 months ago. That is the only email I have on any of my email accounts, however, so I am confident that is the email I used
#642 [17:25] <mattym> Firedan, What is the ingame username for the account?
#643 [17:25] <Firedan> Firedan1176
#644 [17:26] <mattym> Firedan, That account seems to have had its name changed, so its likely your account was compromised, you will need to follow the instructions Absol writes below to contact Mojang.
#645 [17:26] <mattym> ??> Firedan account/send-email
#646 [17:27] <Absol> Firedan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#647 [17:27] <Absol> Firedan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#648 [17:27] <Firedan> Okay thank you mattym
#649 [17:28] <mattym> Firedan, Also
#650 [17:29] <mattym> Firedan, For someone to have changed the email on the account, and made your old one available again. They would have needed to have access to your email account. So you should change the password for that email.
#651 [17:39] <AdidxsNexr> Tnx guys i think i killed my own game... so what now
#652 [17:39] <AdidxsNexr> Still not responding
#653 [17:40] <Firedan> Thanks mattym. I am curious, would I have received an email confirming the email change? The only email I have from Mojang is confirming the migration
#654 [17:40] * mayu [webchat@dynamic.libertypr.net] has joined #minecrafthelp
#655 [17:40] <mattym> Firedan, They would have already had access to the email, so likely deleted that confirmation about the change.
#656 [17:40] <mattym> ??> AdidxsNexr launcher/log-txt
#657 [17:41] <Absol> AdidxsNexr: We need to see your full launcher log, which is created in the game directory.
#658 [17:41] <Absol> AdidxsNexr: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#659 [17:41] <AdidxsNexr> again
#660 [17:41] <mattym> AdidxsNexr, Yes
#661 [17:42] <mayu> hey there, my launcher is refusing to download the remote game files
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#664 [17:43] <mattym> mayu, What is the exact message you get?
#665 [17:43] <AdidxsNexr> https://paste.ubuntu.com/p/WxQj7tkTXx/
#666 [17:43] <mayu> FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
#667 [17:44] <mattym> mayu, Are you on a Windows or Mac computer?
#668 [17:44] <mayu> Ubuntu
#669 [17:44] <Firedan> mattym, is there any way I can see which email my account is currently tied to, provided my old account username?
#670 [17:44] <mattym> Firedan, No.
#671 [17:45] <mayu> https://paste.ubuntu.com/p/qJ7x77QwPh/ Ubuntu 18.04
#672 [17:45] <mattym> ??> AdidxsNexr tools/hjt
#673 [17:45] <Absol> AdidxsNexr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#674 [17:45] <yuken> Permission denied? Seems like a permission issue.
#675 [17:45] <Absol> AdidxsNexr: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#676 [17:45] <yuken> You probably don't have access to the directories/files it needs.
#677 [17:46] <mayu> I have never had this issue with any linux system before, I am the only user of the system so I don't see how it's a problem
#678 [17:47] <yuken> That is definitely the issue. You do not have access to .minecraft or .minecraft/launcher.pack.lzma.new
#679 [17:48] <AdidxsNexr> Abso1 "Program" rly?
#680 [17:48] <AdidxsNexr> What program
#681 [17:48] <mayu> it by default will try to set the folder in the Home directory, I usually have to enable SU to edit anything there
#682 [17:49] <mattym> AdidxsNexr, Try reading all the messages written to you.
#683 [17:49] <yuken> mayu, no clue what you just said.
#684 [17:51] <mayu> in Linux many folders are protected by "root" and you have to enter as "root" to edit anything, the Home folder is one of those places.
#685 [17:51] <yuken> ...
#686 [17:51] <yuken> not your own folders.
#687 [17:51] <AdidxsNexr> https://paste.ubuntu.com/p/NWDkcxgNVK/
#688 [17:51] <yuken> Your own home directory is owned by you.
#689 [17:52] <mayu> but it seems ubuntu 18.04 isn't configured that way
#690 [17:52] <AdidxsNexr> Asbo1 ye sry didnt see that 1
#691 [17:52] <yuken> yes, yes it is.
#692 [17:52] <mattym> AdidxsNexr, you have several problematic things, start with the following.
#693 [17:53] <mattym> ??> AdidxsNexr av/adwcleaner
#694 [17:53] <Absol> AdidxsNexr: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#695 [17:53] <Absol> AdidxsNexr: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#696 [17:56] <mayu> I found the solution to the problem and I will tell you what it is just in case anyone comes asking about this again. https://paste.ubuntu.com/p/7p7X4JZjqK/ thanks for the hint <3
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#698 [17:57] <mattym> Must have made some weird configuration choices when setting up that system.
#699 [17:58] <mattym> Otherwise we would see that problem constantly.
#700 [17:59] <yuken> Yeah, I have no clue what that is. Home is by default owned by the user it's associated with.
#701 [18:01] * Daniel [webchat@c-67-165-140-151.hsd1.il.comcast.net] has joined #minecrafthelp
#702 [18:02] <Daniel> Hello
#703 [18:02] * Daniel is now known as Guest78802
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#706 [18:03] <mrzombie329> Hello! I need help with startup-it crashes whenever it tries to start.
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#710 [18:09] * Duvior [webchat@dynamic-ip-cr20011818861.cable.net.co] has joined #minecrafthelp
#711 [18:10] <Webchat_67348> The game is crashing on startup. I'm on a Mac, and when I right-clicked on the thumbnail for Java, it said it "wasn't responding" (I don't know if this is any help, but it's worth knowing). Do you know what I can do?
#712 [18:11] <mattym> ??> Webchat_67348 launcher/log-txt
#713 [18:11] <Absol> Webchat_67348: We need to see your full launcher log, which is created in the game directory.
#714 [18:11] <Absol> Webchat_67348: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#715 [18:12] <Duvior> I am very confused on whats going on, i've been trying to open minecraft but the game crashes everytime after i click the play button.
#716 [18:12] <Duvior> It goes into "Not responding" then it hjust crashes, ive tried going into older versions and the game still doesnt start.
#717 [18:13] <Webchat_67348> It said it couldn't open the game directory.
#718 [18:13] <Webchat_67348> Duvior, are you on a Mac?
#719 [18:14] <Duvior> No, im in windows
#720 [18:14] <Webchat_67348> Okay. I'm on a Mac, so it sounds like there might be two solutions presented.
#721 [18:14] <mattym> Webchat_67348, Go to the folder it lists in game directory, and open it from there.
#722 [18:15] <mattym> ??> Duvior launcher/log-txt
#723 [18:15] <Absol> Duvior: We need to see your full launcher log, which is created in the game directory.
#724 [18:15] <Absol> Duvior: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#725 [18:17] <Webchat_67348> Wait, the folder directly to the right of it takes me to a folder called "minecraft". Is this it?
#726 [18:18] <Webchat_67348> Left, not right
#727 [18:18] <mattym> Webchat_67348, Should be
#728 [18:18] <Duvior> i think i figured out a fix, in the settings bar i just need to keep the launcher open
#729 [18:18] <mattym> Duvior, That doesnt actually solve whats causing the issue.
#730 [18:18] <Duvior> let me send you the launcher log
#731 [18:18] <Duvior> its very long tho
#732 [18:18] <mattym> Webchat_67348, As long as it has the launcher_log file, you will know you are int he right place.
#733 [18:19] <Webchat_67348> I can't open the launcher_log. It's grayed out.
#734 [18:19] <mattym> Webchat_67348, Keep the folder open, close out the launcher and error window if its still open. Then check the file
#735 [18:19] <Webchat_67348> Wait, Quick Look worked.
#736 [18:21] <Duvior> I just learnt what the problem was, discords overlay was causing the game to crash. i tried it with and without and it works when i disable it
#737 [18:21] <mattym> Duvior, Yes, that is a known issue.
#738 [18:22] <Duvior> Alright then
#739 [18:22] <Webchat_67348> Wait, where is discords overlay?
#740 [18:22] <Duvior> Thank you taking your time to help me out
#741 [18:22] <Duvior> really appreciate it
#742 [18:22] <Duvior> on discord settings you can diable it
#743 [18:22] <Duvior> disable*
#744 [18:23] <Webchat_67348> Where's discord settings?
#745 [18:24] <Duvior> On the discord app
#746 [18:24] <Duvior> The little gear on the bottom left side
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#750 [18:29] <mattym> !message If you are running Discord and having trouble running Minecraft, disable the Overly feature in Discord, then run the game again.
#751 [18:33] * Webchat_24109 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has joined #minecrafthelp
#752 [18:33] <Webchat_24109> Where can I find discoed settings?
#753 [18:34] <mattym> Webchat_24109, On the apps settings or preferences section, may be represented by a gear icon.
#754 [18:35] <Webchat_24109> I can't find that. Just FYI, I'm on a Mac so it may be different.
#755 [18:36] <mattym> Webchat_24109, Is there an overlay tab?
#756 [18:36] * xDOP [webchat@37.231.44.130] has joined #minecrafthelp
#757 [18:36] <xDOP> Hello
#758 [18:37] <xDOP> I need help
#759 [18:37] * Webchat_24109 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has quit. (Client Quit)
#760 [18:37] <xDOP> that message come to me when i try to open minecraft 1.13 The game crashed whilst initializing game
#761 [18:38] <xDOP> Hey Anyone is here
#762 [18:38] <xDOP> that message come to me when i try to open minecraft 1.13 The game crashed whilst initializing game
#763 [18:39] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has joined #minecrafthelp
#764 [18:40] <xDOP> Hi
#765 [18:40] * Rainbow [webchat@cpe-74-65-160-188.maine.res.rr.com] has joined #minecrafthelp
#766 [18:40] <mrzombie329> Hello, it's the discord problem guy again. I got disconnected and had to reload. Anyway, no, there is not an overlay tab.
#767 [18:40] <xDOP> Hi
#768 [18:41] <yuken> mrzombie329, are you using the Discord website?
#769 [18:41] <mrzombie329> No.
#770 [18:41] <xDOP> Np
#771 [18:41] <yuken> Then yes, there is an overlay tab.
#772 [18:41] <Rainbow> Hello everyone, I am getting a crash while trying to initialize the game. Error: i: Non [a-z0-9/._-] character in path of location: minecraft:blocks/item_frame_sides 2
#773 [18:41] <mrzombie329> Where would it be?
#774 [18:41] <yuken> Rainbow, is this a modded environment?
#775 [18:41] <xDOP> that message come to me when i try to open minecraft 1.13 The game crashed whilst initializing game
#776 [18:41] <yuken> mrzombie329, in the Discord settings.
#777 [18:41] <mrzombie329> I can't find discord settings.
#778 [18:41] <Rainbow> Yukken, I don't believe so. How would I check?
#779 [18:41] <yuken> Open up Discord. Click the Gear in the bottom left.
#780 [18:42] <yuken> Rainbow, how have you isntalled Minecraft?
#781 [18:42] <mattym> ??> xDOP launcher/log-txt
#782 [18:42] <Absol> xDOP: We need to see your full launcher log, which is created in the game directory.
#783 [18:42] <Absol> xDOP: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#784 [18:42] <mrzombie329> Oh wait, I don't have discord. That's why I can't find it.
#785 [18:42] <yuken> ...
#786 [18:42] <mattym> mrzombie329, Then we will need that log that was asked for initially.
#787 [18:43] <Rainbow> Yukken, I installed it many years ago and no longer remember. I downloaded it from the website, if that's what you mean.
#788 [18:43] <mrzombie329> Okay
#789 [18:43] <mrzombie329> Just one second.
#790 [18:43] <mattym> ??> Rainbow win/reinst
#791 [18:43] <Absol> Rainbow: You may need to reinstall the locally installed files that Minecraft puts into place.
#792 [18:43] <Absol> Rainbow: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#795 [18:47] <mrzombie329> I had trouble creating an Ubuntu account, so here's the link to the file. file:///Users/duprasville/.Trash/launcher_log%20copy.txt
#796 [18:47] * Anton [webchat@89.136.81.217] has joined #minecrafthelp
#797 [18:47] <mrzombie329> wait, that didn't work.
#798 [18:47] <mattym> mrzombie329, You dont need to make an account, just enter the log, enter something in the poster box, then hit paste
#799 [18:47] <xDOP> It takes me no where
#800 [18:47] <Anton> https://paste.ubuntu.com/p/7whvVC6DQJ/
#801 [18:48] <mattym> Anton, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#802 [18:48] <Rainbow> I ended up deleting the .minecraft folder and re-installing and that fixed it. Thank you folks! Have a nice day.
#803 [18:48] <Anton> help me
#804 [18:48] <mattym> Anton, Read what i wrote.
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#808 [18:50] <mrzombie329> https://paste.ubuntu.com/p/RVRVgffGm9/
#809 [18:50] <mattym> mrzombie329, Ok one moment.
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#811 [18:51] <xDOP> https://paste.ubuntu.com/p/TWMynj6TXv/
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#815 [18:53] <mattym> mrzombie329, Do you have two copies of the same world in the saves folder?
#816 [18:53] <mrzombie329> I have a few copies, yes.
#817 [18:53] <mattym> mrzombie329, Of the same world?
#818 [18:54] <mrzombie329> I have a few worlds that have copies. And yes, of the same world.
#819 [18:54] <mattym> mrzombie329, Try moving all the worlds from the saves folder to somewhere else on the computer. So that the saves folder is empty.
#820 [18:55] <mattym> mrzombie329, Then try to start the game.
#821 [18:55] <mrzombie329> How do you select all in a folder?
#822 [18:56] <mattym> mrzombie329, Not sure what or if the shortcut is for that on a Mac, just move them all individually if you cant select all.
#823 [18:56] <mattym> mrzombie329, Or just move the whole saves folder out of the minecraft folder for now.
#824 [18:59] * Lj [webchat@c-69-138-152-58.hsd1.tn.comcast.net] has joined #minecrafthelp
#825 [19:00] <Lj> i am Setting up minecraft on my daughters Windows PC but i am getting the follwing arror during intitalization.
#826 [19:00] <Lj> The game crashed whilst initializing game
#827 [19:00] <Lj> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#828 [19:00] <Lj> i don understand the error
#829 [19:00] <mattym> ??> Lj win/dxdiag
#830 [19:00] <Absol> Lj: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#831 [19:01] * Twizted [webchat@24-111-126-185-dynamic.midco.net] has joined #minecrafthelp
#832 [19:02] <Twizted> me and my wife can't connect to each others map, it keeps saying Outdated Sessions, and before the update my Minecraft was 1.6 and hers 1.5 after the update mine went to 1.5 and hers to 1.6 why is this happening? we want to play together
#833 [19:03] <mattym> Twizted, Whoever is on 1.6 needs to leave the Xbox Live Preview program. Let me get you the instructions.
#834 [19:03] <mrzombie329> +mattym, that did not work. :/ anything else you an suggest?
#835 [19:03] <Twizted> we both have left the beta program
#836 [19:03] <mattym> mrzombie329, Can you go back to the folder and get a new copy of the launcher_log.
#837 [19:04] <mattym> Twizted, It sometimes takes time to leave, and if you reinstall the game too soon after will still get the beta. So whoever is on 1.6 needs to reinstall. If it has been at least 20-30 minutes since leaving the program.
#838 [19:05] <Lj> https://paste.ubuntu.com/p/3PWPNPX67k/
#839 [19:05] <mattym> Lj, Ok one moment.
#840 [19:05] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has joined #minecrafthelp
#841 [19:05] <mrzombie329> https://paste.ubuntu.com/p/bGCQ3B4WW3/
#842 [19:06] <Twizted> ok thanks
#843 [19:06] <mattym> Lj, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#844 [19:07] <mattym> mrzombie329, Are you sure you copied it all, I see the last error, but not a new one. The log ends before anything shows up.
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#846 [19:11] <mrzombie329> Alright, I did it again, but id on't know if anything changed. https://paste.ubuntu.com/p/ZfSJgtjhVp/
#847 [19:13] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#848 [19:13] <mattym> mrzombie329, Alright, its still showing the same thing about having an issue with something in saves. Lets try the following.
#849 [19:13] <mattym> ??> mrzombie329 mac/reinst
#850 [19:13] <Absol> mrzombie329: You may need to reinstall the locally installed files that Minecraft puts into place.
#851 [19:13] <Absol> mrzombie329: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#852 [19:15] * Frisk [~piotrex43@79.163.226.142.ipv4.supernova.orange.pl] has quit. (Remote host closed the connection)
#853 [19:15] <mrzombie329> Where can I access a terminal?
#854 [19:16] <mattym> mrzombie329, The Terminal app should be in Finder -> Applications
#855 [19:17] <mattym> mrzombie329, If its not there go to the Utilities folder inside Applications
#856 [19:18] <mattym> mrzombie329, Open it up and enter the following excluding the quotes: "curl -L https://git.io/rmc | sh"
#857 [19:18] <mattym> mrzombie329, Once entered press enter, and give it a few moments to complete.
#858 [19:21] * ItsLannas [webchat@52.bc.39a9.ip4.static.sl-reverse.com] has joined #minecrafthelp
#859 [19:21] <mrzombie329> This is what showed up: https://paste.ubuntu.com/p/WxysNqz77w/ Was this supposed to happen?
#860 [19:22] <mattym> mrzombie329, Yeah, was that were it ended?
#861 [19:22] <mrzombie329> Yes.
#862 [19:22] <mattym> mrzombie329, Ok, wait a minute, if nothing else shows up. Close the terminal then try the game again.
#863 [19:23] <ItsLannas> Hi! I'm trying to log in using my account on a Softlayer dedicated server that I have, that has a GPU (my computer can't run some modpacks) but I always get a wrong email or password error. I have just logged in on my own PC successfully. What can I do to fix that
#864 [19:23] <mattym> ItsLannas, Yeah thats not gonna work.
#865 [19:24] <mrzombie329> Okay, i tried it, and it still doesn't work.
#866 [19:24] <mattym> ItsLannas, The IP's of most VPN and Cloud service providers are blocked from logging in.
#867 [19:24] <mrzombie329> I'm going to try running it again.
#868 [19:25] <mattym> mrzombie329, Ok, the only other thing I can see in the log that may cause an issue is the macOS version. See if you can update it.
#869 [19:26] * NoHqcksJustBhop [webchat@79-97-245-190.fibertel.com.ar] has joined #minecrafthelp
#870 [19:26] <NoHqcksJustBhop> Hello
#871 [19:26] <mrzombie329> Doing so now...
#872 [19:27] <mattym> mrzombie329, Ok. that will probably take a while, if it doesnt work after, run that reinstall script (the terminal command) again.
#873 [19:27] <NoHqcksJustBhop> I need help with my launcher. It wont let me run 1.9 and so on. The only version I can run is 1.8
#874 [19:27] <mattym> NoHqcksJustBhop, What happens when you try to run 1.13? What does it do or say?
#875 [19:27] <ItsLannas> Is it possible to whitelist my account on that IP?
#876 [19:28] <mattym> ItsLannas, No
#877 [19:28] <NoHqcksJustBhop> It says "Failed to download..."
#878 [19:28] <mrzombie329> Okay, so the app store isn't running. I'm going to try restarting my computer, be back in a few mins.
#879 [19:28] <mattym> NoHqcksJustBhop, Windows or Mac computer?
#880 [19:28] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#881 [19:28] <NoHqcksJustBhop> Windows
#882 [19:28] <mattym> ??> NoHqcksJustBhop error/download
#883 [19:28] <Absol> NoHqcksJustBhop: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#884 [19:28] <NoHqcksJustBhop> Ok one second
#885 [19:28] <ItsLannas> So cool, so I buy a game and Mojang just decide where I get to play it. Thanks for the help anyway
#886 [19:29] <NoHqcksJustBhop> Oh and +mattym, yes it says something like that. I can send you a screenshot
#887 [19:29] <mattym> NoHqcksJustBhop, Just follow the instructions
#888 [19:29] <NoHqcksJustBhop> Okay
#889 [19:32] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has joined #minecrafthelp
#890 [19:33] <mrzombie329> Okay, I'm about to update the OS. It's going to take a while, so I might not be back until tomorrow (That is, tomorrow MST).
#891 [19:34] <mattym> mrzombie329, OK
#892 [19:34] <mattym> mrzombie329, Copy this down.
#893 [19:34] <mattym> mrzombie329, curl -L https://git.io/rmc | sh
#894 [19:34] <mattym> mrzombie329, Cause like I said, if it doesnt work after the update, try that command in the terminal again.
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#897 [19:38] <NoHqcksJustBhop> +mattym I have removed all the programs I had shown on that list Absol's sent me
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#899 [19:39] <mattym> NoHqcksJustBhop, Did you try running the game again?
#900 [19:39] <NoHqcksJustBhop> No not yet. Let me try
#901 [19:41] <NoHqcksJustBhop> OMG it works! Thank you so much! I would literally hug you if I had you in front of me <3 Have a nice one! Keep up the good work!
#902 [19:41] <mattym> NoHqcksJustBhop, Enjoy!
#903 [19:41] <NoHqcksJustBhop> <3
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#905 [19:51] * Webchat_61110 [webchat@c-76-22-146-39.hsd1.tn.comcast.net] has joined #minecrafthelp
#906 [19:52] <Webchat_61110> Just downloaded Minecraft for the first time on this particular laptop. Java is updated, and I am unable to load in to the game. The single player /multiplayer screen is as far as I get, then it freezes and I have to force a close. I have restarted my laptop twice.
#907 [19:52] * Webchat_30165 [webchat@c-98-229-186-238.hsd1.ny.comcast.net] has joined #minecrafthelp
#908 [19:53] <mattym> Webchat_61110, Are you running the Discord app on your computer?
#909 [19:53] <Webchat_61110> Yes
#910 [19:53] <mattym> Webchat_61110, If you are running Discord, disable the Overly feature in Discord, then run the game again.
#911 [19:54] <Webchat_61110> It worked, thank you.
#912 [19:54] <Webchat_30165> Might someone help me troubleshoot why minecraft keeps crashing overtime I attempt to start it up?
#913 [19:56] <mattym> Webchat_30165, Are you running the Discord app?
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#916 [20:29] <Twizted> that worked thank you!
#917 [20:29] <mattym> Twizted, Ok
#918 [20:30] * Adrian [webchat@fixed-187-190-148-34.totalplay.net] has joined #minecrafthelp
#919 [20:31] <Adrian> my minecraft doesnt start
#920 [20:31] * Quack198 [webchat@236.51-175-160.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#921 [20:32] <Adrian> i cant start minecraft
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#928 [20:48] * tokyonarita [webchat@c-73-249-76-65.hsd1.ma.comcast.net] has joined #minecrafthelp
#929 [20:50] <tokyonarita> hi
#930 [20:51] <tokyonarita> im having trouble redeeming my minecraft code, for mac. it says that the code is invalid but i have retyped it a hundred times, it is valid. it says on the receipt it was activated too
#931 [20:52] <mattym> tokyonarita, From a pre-paid game card?
#932 [20:52] <tokyonarita> yes
#933 [20:53] <mattym> tokyonarita, It may be case sensitive, so make sure you type it exactly as it shows up on the card, also make sure you are not confusing any 0s and Os or other numbers or letters that may look similar.
#934 [20:54] <tokyonarita> theres no 0s or 0s and i promise that im typing all the numbers and letters right and i am also doing it in all caps like it is on the card but ill try lowercase
#935 [20:55] <tokyonarita> nope it didnt work
#936 [20:56] <mattym> tokyonarita, Which physical store did you buy it from?
#937 [20:56] <tokyonarita> target
#938 [20:56] <mattym> tokyonarita, And how many digits is the code?
#939 [20:56] * Twizted [webchat@24-111-126-185-dynamic.midco.net] has joined #minecrafthelp
#940 [20:57] <tokyonarita> 25
#941 [20:57] <Twizted> ya that did not work, un-joining beta, it got the right version but then kept saying installation stopped
#942 [20:57] <mattym> ??> tokyonarita account/send-email
#943 [20:57] <Absol> tokyonarita: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#944 [20:57] <Absol> tokyonarita: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#945 [20:58] <mattym> tokyonarita, Make sure you use your code as you see it as the Transaction-ID
#946 [20:58] <tokyonarita> okay thank you
#947 [20:58] <mattym> Twizted, Ok, you may want to additionally try logging out of, then back into the Xbox Live app on the computer.
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#950 [22:24] <mrzombie329> it didn't work
#951 [22:25] * mrzombie329 [webchat@c-71-196-139-127.hsd1.co.comcast.net] has quit. (Client Quit)
#952 [22:32] * Zempest [webchat@pool-173-71-128-93.nrflva.fios.verizon.net] has joined #minecrafthelp
#953 [22:33] <Zempest> When I start minecraft from my launcher, java isn't responding...any ideas on why?
#954 [22:34] <Zempest> oh
#955 [22:34] <Zempest> lmao its prob discord
#956 [22:37] <Zempest> yeah it was
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#958 [23:02] * thelounge94 [webchat@88.240.227.92.dynamic.ttnet.com.tr] has joined #minecrafthelp
#959 [23:02] <thelounge94> hey
#960 [23:02] <thelounge94> my minecraft is cruhing
#961 [23:02] <thelounge94> crushing
#962 [23:02] <thelounge94> 1.8
#963 [23:02] <thelounge94> 1.8.9
#964 [23:02] * Lunar [webchat@d27-96-75-91.nap.wideopenwest.com] has joined #minecrafthelp
#965 [23:03] <Lunar> Hello, whenever I launch it doesnt respond after updating
#966 [23:03] <thelounge94> hi
#967 [23:04] <thelounge94> I cant even go to the a game or something
#968 [23:04] <Lunar> same, It just doesnt respond
#969 [23:05] <thelounge94> really?
#970 [23:05] <Lunar> it worked fine until the update
#971 [23:05] <thelounge94> but tdidndt in me
#972 [23:05] <thelounge94> I uptadet my java to last but is isnt work
#973 [23:06] <Lunar> is your java runtime updated?
#974 [23:06] <Lunar> sometimes files break
#975 [23:06] <thelounge94> really?
#976 [23:06] <Lunar> they do for me atleast
#977 [23:06] <Lunar> my computer has always had issues
#978 [23:06] <thelounge94> my english is gut but not like yours so
#979 [23:07] <thelounge94> runtime upteaded is like a normal uptade
#980 [23:07] <thelounge94> or something else
#981 [23:07] <Lunar> kinda
#982 [23:08] <thelounge94> I uptaded my java but when I started it crushes
#983 [23:09] <Lunar> im not sure honestly, mine launches just doesnt work
#984 [23:09] <thelounge94> can you go to the settings? to the display settings ?
#985 [23:09] <thelounge94> oh ok you cant
#986 [23:09] <Lunar> i wish i could get that far
#987 [23:09] <thelounge94> me too :D
#988 [23:11] <thelounge94> BUT some time is being so RARE I can go to multiplayer and BUM its crushes
#989 [23:11] <Lunar> yeah, ive been having to delete it everytime i want to play
#990 [23:11] <Lunar> and update java
#991 [23:12] <thelounge94> is there some body who can help meee
#992 [23:12] <thelounge94> no one really???
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#997 [23:34] <Bexxs> hola
#998 [23:34] <Bexxs> ?
#999 [23:34] <Bexxs> necesito ayuda
#1000 [23:41] <Bexxs> spanish pls
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