#1 [01:17] * magik [webchat@c-98-219-173-136.hsd1.pa.comcast.net] has joined #minecrafthelp
#2 [01:17] <magik> my 1.8.8 bat file doesnt work
#3 [01:18] <magik> it a vanilla server
#4 [01:19] <Andrio> bat file?
#5 [01:19] <Andrio> magik, what's it for?
#6 [01:19] <magik> batch file for launching server
#7 [01:19] <magik> so i can mod ram usage
#8 [01:19] <Andrio> magik, can you show me the contents?
#9 [01:19] <Andrio> ??> magik paste
#10 [01:19] <Absol> magik: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#11 [01:20] <magik> java -Xmx1024M -Xms1024M -jar minecraft_server.jar
#12 [01:20] <Andrio> ok
#13 [01:20] <Andrio> magik, add the following line after that: pause
#14 [01:20] <Andrio> then run it and show me what happens.
#15 [01:21] <magik> box opens and close right away
#16 [01:22] <Andrio> magik, with the pause command?
#17 [01:22] <magik> yes
#18 [01:22] <magik> i don't know if windows 10 has anything to do with it
#19 [01:22] <Andrio> magik, can you open a command prompt in the directory where your batch file is? Hold shift and right click the background, then select 'Open command window here' or 'Open PowerShell window here'
#20 [01:24] <magik> ok
#21 [01:24] <magik> it open
#22 [01:25] <Andrio> Enter the name of your batch file to run it from there
#23 [01:26] <Andrio> Though I'm not sure whether that works in PowerShell; you may need to get into Command Prompt by entering cmd
#24 [01:26] <magik> how do you command it to run just space then run
#25 [01:27] <Andrio> type cmd
#26 [01:27] <Andrio> that's it
#27 [01:27] <Andrio> Then hit enter.
#28 [01:27] <Andrio> That starts Command Prompt. Then enter the name of your batch file to run it.
#29 [01:30] <magik> not recognized as internal or external command
#30 [01:30] <Andrio> Does the prompt show the correct path?
#31 [01:30] <Andrio> Because that shows the first place it'll look for scripts
#32 [01:32] <magik> yea not working
#33 [01:32] <Andrio> Try dir
#34 [01:32] <Andrio> The batch file should show up ther.
#35 [01:32] <Andrio> e
#36 [01:34] <magik> doesnt just desktop
#37 [01:34] <magik> it on desktop
#38 [01:34] * Brandon35SD [webchat@96-3-158-188-dynamic.midco.net] has joined #minecrafthelp
#39 [01:34] <Andrio> ok
#40 [01:35] <Andrio> magik, do you have the directory where your batch file is open?
#41 [01:35] <magik> folder is open
#42 [01:36] <Andrio> magik, did you open PowerShell by right clicking the background of that?
#43 [01:36] <Andrio> Not the desktop
#44 [01:36] <Brandon35SD> Hello! I was hoping someone could help me out. I am able to play minecraft java edition once successfully, but then every attempt after that my minecraft will crash before I am able to get to the menu. Thanks!
#45 [01:36] <Andrio> ??> Brandon35SD launcher/crash-log
#46 [01:36] <Absol> Brandon35SD: We need to see your crash log, which is created after a crash.
#47 [01:36] <Absol> Brandon35SD: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#48 [01:36] <magik> yes error message
#49 [01:37] <Andrio> magik, what error message?
#50 [01:37] <Brandon35SD> I don't have a crash-reports folder :( Maybe it's not crashing, but proceeds to not respond and never gets past that point? Is there another log I can give you?
#51 [01:37] <Andrio> ??> Brandon35SD launcher/log
#52 [01:37] <Absol> Brandon35SD: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#53 [01:39] <Brandon35SD> okay, I'll try it again and give you the log after
#54 [01:39] <Andrio> ok
#55 [01:40] <Brandon35SD> Okay, I launched it, the window hasn't necessarily crashed but it won't progress past this point
#56 [01:40] <Brandon35SD> https://paste.ubuntu.com/p/KYk59fv6F4/
#57 [01:41] <Brandon35SD> It's status is "Not Responding" in the task manager
#58 [01:42] <magik> at line:1 char:6 + + fully Qualifiederrorid: unexpectedtokenc:\users unico\desktop\1... missing expression after unary operator '+' .
#59 [01:46] <Andrio> magik, that's still PowerShell.
#60 [01:46] <Andrio> magik, enter cmd to start Command Prompt
#61 [01:50] <magik> cmd just says it not recognized internal external command,operable program or batch file
#62 [01:50] <Andrio> magik, your batch file isn't recognised? Does dir show it?
#63 [01:51] <magik> no
#64 [01:54] <magik> i have also tried java -Xmx1024M -Xms1024M -jar minecraft_server.1.8.8.jar nogui from the minecraft.net site that it gave with the server jar file
#65 [01:55] <Andrio> magik, did that work?
#66 [01:55] <magik> no opens and close right away
#67 [01:55] <Andrio> ok
#68 [01:55] <Andrio> You can also try entering that into Command Prompt
#69 [01:55] * clairebear [webchat@sky-78-19-210-149.bas512.cwt.btireland.net] has joined #minecrafthelp
#70 [01:56] <magik> it says unable to access
#71 [01:57] <clairebear> on my minecraft it cant download things from the latest release, i havent played it yet but when i try it cant download things
#72 [01:57] <magik> but if i click jar file it will run np
#73 [01:57] <Andrio> magik, does dir show that file?
#74 [01:57] <Andrio> clairebear, what error message do you get?
#75 [01:58] <magik> just crashs cause it can't keep up
#76 [01:58] <Andrio> magik, it crashes? That's a very bad case of can't keep up
#77 [01:58] <clairebear> unable to download de.de.json
#78 [01:59] <magik> needs more ram
#79 [01:59] <Andrio> clairebear, click 'Show details'.
#80 [01:59] <clairebear> ok
#81 [01:59] <magik> but i can't mod jar one
#82 [01:59] <Andrio> mm
#83 [01:59] <magik> had that problem in past
#84 [02:00] <magik> it can run for long time sometimes but it crashs at some point
#85 [02:00] <Andrio> ??> magik tools/teamviewer/quick-support
#86 [02:00] <Absol> magik: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: https://download.teamviewer.com/download/TeamViewerQS_en.exe
#87 [02:00] <Absol> magik: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#88 [02:00] <magik> when you use bat file you can allow more ram then np
#89 [02:01] <clairebear> Name: de_de.json
#90 [02:01] <clairebear> URL: https://resources.download.minecraft.net/3f/3fe52efc5004c2148e957eab990c6c
#91 [02:01] <magik> i already have tv
#92 [02:01] <magik> i use it alot to fix computer issues for fam and friends
#93 [02:01] <Andrio> ok
#94 [02:02] <clairebear> my minecraft used to say cannot download wet.grass
#95 [02:02] <magik> 746 224 954id
#96 [02:04] <magik> i gave pw msg
#97 [02:04] <Andrio> clairebear, is that all?
#98 [02:04] <magik> should don id that way
#99 [02:04] <clairebear> yep
#100 [02:05] <magik> you get pw
#101 [02:05] <Andrio> Turns out I don't actually have TeamViewer installed yet.
#102 [02:05] <magik> lol
#103 [02:05] <Andrio> ^^
#104 [02:06] <magik> i do alot of tech work along with building comps
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#107 [02:11] <clairebear> hi i disconnected by accident
#108 [02:11] <lkk> Im having a problem with my server, for some reason it crashes everytime i join, but when others join it runs fine
#109 [02:12] <clairebear> Unable to save download. fi_fi.json
#110 [02:13] <clairebear> thats my proble
#111 [02:13] <clairebear> m
#112 [02:14] * Webchat_51024 [webchat@snip.sanger.ac.uk] has joined #minecrafthelp
#113 [02:15] <clairebear> lol
#114 [02:16] <Webchat_51024> When I open minecraft it gives me the Mopjang symbol then it says 'not responding' and comes up with 'wait or close program tab' and then you have it close it as if you wait, nothing happens. Could someone help me please?
#115 [02:16] <clairebear> srry guys my minecraft just worked i turned it off waited and turned it back on and it worked
#116 [02:16] <clairebear> thanks for the support
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#118 [02:17] <Andrio> Turns out magik's batch file had a BOM in it.
#119 [02:17] <Andrio> And that broke it.
#120 [02:17] <Andrio> ??> Webchat_51024 tools/HJT
#121 [02:17] <Absol> Webchat_51024: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#122 [02:17] <Absol> Webchat_51024: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#123 [02:18] * lkk [webchat@ip72-200-25-102.no.no.cox.net] has quit. (Quit: webchat.esper.net)
#124 [02:20] <Andrio> And the .jar file name was wrong
#125 [02:23] <magik> thanks again gn
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#127 [02:33] <Webchat_51024> https://paste.ubuntu.com/p/5RrX2wPXCf/
#128 [02:42] <Andrio> Webchat_51024, that isn't the complete report.
#129 [02:54] <Webchat_51024> What is missing, would you know please, as we can't see anything that is missing :o/
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#132 [03:01] <Andrio> Webchat_51024, that's not what the header at the top of the file looks like.
#133 [03:01] <Andrio> Webchat_51024, be sure to use Ctrl+A to select all the text.
#134 [03:09] <Webchat_51024> https://paste.ubuntu.com/p/8hJXSdNM3S/
#135 [03:10] <Andrio> Webchat_51024, remove PremierOpinion:
#136 [03:10] <Andrio> ??> Webchat_51024 AV/ADWCleaner
#137 [03:10] <Absol> Webchat_51024: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#138 [03:10] <Absol> Webchat_51024: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#139 [03:13] <Webchat_51024> Thank you, will do!
#140 [03:29] <Webchat_51024> Oh wow, it works perfectly now! THANK YOU VERY MUCH :o)
#141 [03:32] <Andrio> no problem.
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#154 [05:49] <BrickBlocker> I need little help with MC server running on computer
#155 [05:49] <paulio> every time I try to launch my game it crashes and doesn't respond. What can I do to prevent this from happening because I have been unable to play for quite a few months now.
#156 [05:50] <bernie> Hello, i'm currently experiencing a startup error when initializing Minecraft. The game crashes upon start. Prior to now, the output-text would display a twitchsdk error, something about not being able to initialize a stream, the error no longer displays in the output-log, yet the problem persists.
#157 [05:52] <BrickBlocker> How i can make my server running on my pc public? I tried lots of methods, about 50. All of time said: Java exeption blalbalblalbalblalab
#158 [06:00] <paulio> every time I try to launch my game it crashes and doesn't respond. What can I do to prevent this from happening because I have been unable to play for quite a few months now.
#159 [06:00] <Andrio> ??> bernie launcher/log
#160 [06:00] <Absol> bernie: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#161 [06:00] <Andrio> ??> paulio tools/HJT
#162 [06:00] <Absol> paulio: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#163 [06:00] <Absol> paulio: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#165 [06:03] <bernie> Here's a pastebin of the log: https://paste.ubuntu.com/p/MTXy5pXwCY/
#166 [06:03] <Andrio> bernie, have you tried 1.13?
#167 [06:03] <bernie> Yes, same issue
#168 [06:04] <Andrio> bernie, tried allocating more RAM?
#169 [06:04] <Andrio> ??> bernie launcher/more-RAM
#170 [06:04] <Absol> bernie: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#171 [06:04] <bernie> I have not, i will certainly attempt.
#172 [06:06] * Zu16 [webchat@191-114-161-249.baf.movistar.cl] has joined #minecrafthelp
#173 [06:07] <Zu16> Why I can't see my Skin in the server i've created?
#174 [06:07] <Andrio> Zu16, what's your Minecraft profile name?
#175 [06:07] <Zu16> Zu16
#176 [06:07] <Zu16> I have a premium account by the way
#177 [06:08] <Andrio> Zu16, does the server have online mode enabled?
#178 [06:08] <Zu16> Yep
#179 [06:09] <Andrio> Zu16, does your skin appear on other servers? Try mctest.ae97.net
#180 [06:09] <Andrio> Or in single player
#181 [06:09] <bernie> I have allocated 2GB of RAM, yet the exact same error still occurs.
#182 [06:09] <Zu16> Yes, in single player looks just fine
#183 [06:10] <Andrio> hm
#184 [06:10] <bernie> If necessary, I could provide a pastebin of my system information.
#185 [06:10] <Odysseius> Zu16, Did you open the server using "Open to LAN"?
#186 [06:10] <Zu16> No
#187 [06:11] <Odysseius> Zu16, What are you using to start the server?
#188 [06:11] <Zu16> Other people told me that my server has to have this online-mode in false
#189 [06:11] <Odysseius> ??> bernie tools/hjt
#190 [06:11] <Absol> bernie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#191 [06:11] <Absol> bernie: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#192 [06:11] <Odysseius> Zu16, Did you do that?
#193 [06:12] <Zu16> No, I have friends that don't have mc premium and i want them to play
#194 [06:12] <Zu16> I remember that before it worked even if it was in true
#195 [06:12] <Odysseius> Zu16, So, in your server.properties, it's currently "online-mode=true"?
#196 [06:13] <Zu16> yes
#197 [06:13] <Odysseius> Zu16, Oh, but it was false in the past with the same files?
#198 [06:13] <bernie> Thanks for your support, but i think i'd rather just give up at this point. You have been very kind and helpful.
#199 [06:14] <Odysseius> bernie, Your problem is potentially caused by programs interfering with Minecraft, just so you know.
#200 [06:14] <bernie> Alright, thank you.
#201 [06:14] <Zu16> Odysseius Nope, since i made it es on true
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#203 [06:14] <Zu16> *is on
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#207 [06:27] <Gusdude211> so my game has output log issuses with the latest snapshot and the 1.13 version
#208 [06:28] <Odysseius> Gusdude211, What issues?
#209 [06:28] <Odysseius> Zu16, And it's just your own one you can't see? Other people's skins work fine?
#210 [07:15] * Webchat_90858 [webchat@per59-1-88-164-221-182.fbx.proxad.net] has joined #minecrafthelp
#211 [07:16] <Webchat_90858> the overlay discord make pb with mincraft lunching ?
#212 [07:16] <Webchat_90858> the overlay discord make pb with mincraft lunching ?
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#215 [07:37] <Odysseius> Webchat_90858, Discord Devs are aware of it, it's an issue on their side.
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#224 [09:09] <paulio> Every time I try to launch Minecraft it doesn't respond and just stays on a white page that says Mojang. When I click off it, it says that my game has crashed. Due to this problem I have been unable to play Minecraft for quite a few months now. Please may someone give me advice on how to prvent this problem from happening or solve the issue.
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#236 [09:16] <paulina> Every time I try to launch Minecraft it doesn't respond and just stays on a white page that says Mojang. When I click off it, it says that my game has crashed. Due to this problem I have been unable to play Minecraft for quite a few months now. Please may someone give me advice on how to prvent this problem from happening or solve the issue.
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#240 [09:21] * _Creepso [webchat@ANancy-651-1-162-159.w90-40.abo.wanadoo.fr] has joined #minecrafthelp
#241 [09:22] <_Creepso> Hello i have "java.lang.NullPointerException: group" error, how do i fix it?
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#244 [09:23] <_Creepso> Could someone help me about "java.lang.NullPointerException: group" error ?
#245 [09:24] <Odysseius> ??> paulio launcher/log
#246 [09:24] <Absol> paulio: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#247 [09:24] <Odysseius> paulio, Please copy the log after the game has stopped responding.
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#249 [09:26] <paulio> Thank you
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#251 [09:35] <paulio> https://paste.ubuntu.com/p/8rkYw7JcPX/
#252 [09:42] * BaneOfSmite [webchat@185.73.182.58.starhub.net.sg] has joined #minecrafthelp
#253 [09:44] <BaneOfSmite> while running the minecraft server.jar using the bat file, the port 25565 is closed, but without using the bat file, the server would be connectable. How can I fix it using the bat file?
#254 [09:44] <BaneOfSmite> like fix it for the bat file.
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#256 [09:54] * BaneOfSmite [webchat@185.73.182.58.starhub.net.sg] has joined #minecrafthelp
#257 [09:56] * BaneOfSmite [webchat@185.73.182.58.starhub.net.sg] has quit. (Client Quit)
#258 [09:57] * PeeeDrummm [webchat@189-107-115-241.user.veloxzone.com.br] has joined #minecrafthelp
#259 [09:58] <PeeeDrummm> https://paste.ubuntu.com/p/8T4xh5h7Wf/
#260 [10:16] * nick [webchat@80-162-196-68-cable.dk.customer.tdc.net] has joined #minecrafthelp
#261 [10:16] * paulio [webchat@2.26.206.213] has quit. (Quit: webchat.esper.net)
#262 [10:17] <nick> my minecraft closes every time i join a server
#263 [10:17] * nick is now known as Guest49036
#264 [10:17] * Guest49036 [webchat@80-162-196-68-cable.dk.customer.tdc.net] has quit. (Client Quit)
#265 [10:26] * QSGLeiter [webchat@78.190.223.47.static.ttnet.com.tr] has joined #minecrafthelp
#266 [10:27] <QSGLeiter> Every time i try to start minecraft İt crashes. (DxDiag Log) https://paste.ubuntu.com/p/qVFNWHZmCR/
#267 [10:29] <QSGLeiter> Can anypne Help me?
#268 [10:29] <QSGLeiter> anyone*
#269 [10:29] <yuken> QSGLeiter, I'd be surprised if that machine can run Minecraft.
#270 [10:29] <QSGLeiter> İt was Win XP and it did
#271 [10:30] <QSGLeiter> this pc got upgraded to win 7
#272 [10:30] <yuken> do you have drivers installed for it?
#273 [10:30] <QSGLeiter> it the pc from my cousin
#274 [10:30] <QSGLeiter> which Drivers
#275 [10:30] <mattym> QSGLeiter, It is well below the minimum requirements. We cannot offer support for that.
#276 [10:30] <QSGLeiter> why
#277 [10:30] <QSGLeiter> but it works with 80Fps on Win XP
#278 [10:30] <yuken> QSGLeiter, your system doesn't have drivers for Windows 7.
#279 [10:31] <yuken> The only thing that MAY, not guaranteed, work is using the Windows Vista drivers which
#280 [10:31] <yuken> may just brick your install entirely
#281 [10:31] <yuken> https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#282 [10:31] <QSGLeiter> Cant i download Win7 Drivers?
#283 [10:31] <yuken> They don't exist.
#284 [10:32] <yuken> Your graphics card is from 2004.
#285 [10:32] <QSGLeiter> woah
#286 [10:32] <QSGLeiter> which name?
#287 [10:32] <yuken> That above link may, possibly, maybe work, as Windows 7 & Vista used the same driver models.
#288 [10:32] <yuken> Your only hope is to try that. If it doesn't work, you need to upgrade your system if you want to use Windows versions past XP or Vista.
#289 [10:32] <QSGLeiter> Why win 7 Drivers dont exist?
#290 [10:33] <yuken> Because it's old. They never released Windows 7 drivers.
#291 [10:34] <QSGLeiter> does anything can happen?
#292 [10:34] <QSGLeiter> if it not works?
#293 [10:34] <QSGLeiter> hmm why i can find Windows 7 Drivers on the Internet?
#294 [10:35] <mattym> QSGLeiter, They DO NOT exist.
#295 [10:35] <mattym> QSGLeiter, Anything that says it is for Windows 7 and that hardware is fake.
#296 [10:35] <mattym> QSGLeiter, The company that made the graphics hardware, ended their support for it before Windows 7 came out.
#297 [10:36] <QSGLeiter> can anything Happen if the Vista Driver dont work for the pc?
#298 [10:36] <mattym> QSGLeiter, If they don't work, you will need a newer computer.
#299 [10:36] <yuken> ^
#300 [10:37] <QSGLeiter> i mean can the pc get broke or something if it not works?
#301 [10:37] <yuken> Your OS install could be bricked and you'd have to reinstall.
#302 [10:37] <mattym> QSGLeiter, And if they completely fail, you may need to reinstall Windows 7 from scratch to get it working even close to how it is now.
#303 [10:51] * Kanerix [~kanerix@c-174-52-1-125.hsd1.ut.comcast.net] has joined #minecrafthelp
#304 [11:16] * yeeens [webchat@185.205.225.152] has joined #minecrafthelp
#305 [11:17] * Nonie [webchat@pool-100-36-68-180.washdc.fios.verizon.net] has joined #minecrafthelp
#306 [11:19] <Nonie> Hi! I have a technical problem with my minecraft java edition. The game launches fine, but whenever I try to load or generate a world or connect to multiplayer the game stops. If I kill the launcher process then it will finish getting me into the world, but I will not have my skin.
#307 [11:20] <mattym> ??> Nonie launcher/log-txt
#308 [11:20] <Absol> Nonie: We need to see your full launcher log, which is created in the game directory.
#309 [11:20] <Absol> Nonie: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#310 [11:21] <Nonie> Link here: https://paste.ubuntu.com/p/M3fX9MqbV8/
#311 [11:22] * yeeens [webchat@185.205.225.152] has quit. (Quit: webchat.esper.net)
#312 [11:24] <Nonie> sec, making a new log - that one didnt include me trying to actually run the game :p
#313 [11:24] <mattym> Nonie, Yeah, it should be considerably longer.
#314 [11:24] <mattym> Nonie, Make sure after it crashes/closes, that you quit out of the launcher before checking the log file
#315 [11:24] <Nonie> I have to kill the launcher, so thats not a problem. Pasting it now
#316 [11:26] <Nonie> Okay try this link: https://paste.ubuntu.com/p/Jkb5Q5T3hb/
#317 [11:29] <mattym> ??> Nonie tools/hjt
#318 [11:29] <Absol> Nonie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#319 [11:29] <Absol> Nonie: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#320 [11:32] <Nonie> HijackThis log: https://paste.ubuntu.com/p/DX9dfMHpJ2/
#321 [11:32] <mattym> Nonie, Assuming you already have the Discord overlay turned off?
#322 [11:32] <Nonie> Yes, it's off
#323 [11:32] <mattym> Nonie, Ok do the following
#324 [11:32] <mattym> ??> Nonie av/adwcleaner
#325 [11:33] <Absol> Nonie: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#326 [11:33] <Absol> Nonie: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#327 [11:33] * Webchat_04148 [webchat@host86-155-251-214.range86-155.btcentralplus.com] has joined #minecrafthelp
#328 [11:33] <Nonie> Do you see any signs of malware, or is it just the next step in troubleshooting?
#329 [11:33] <mattym> Nonie, See signs.
#330 [11:33] <Webchat_04148> hi
#331 [11:33] <Nonie> okay. will run it.
#332 [11:34] <Webchat_04148> Can anyone help me run LAN game?
#333 [11:34] <mattym> Webchat_04148, Are you unsure how to do it, or having problems doing so?
#334 [11:35] * e_l1997_ [~quassel@193.19.146.39] has quit. (Read error: Connection reset by peer)
#335 [11:35] <Webchat_04148> I am having problems doing so. I have opened game to LAN but it doesn't show up on the other mac
#336 [11:36] <mattym> Webchat_04148, Have you tried using the Direct connect option?
#337 [11:36] <Webchat_04148> yes I have tried, that didnt work either
#338 [11:37] <mattym> Webchat_04148, Are both computers Macs?
#339 [11:37] <Webchat_04148> yes
#340 [11:37] <mattym> Webchat_04148, Try tuning off the default Mac firewall. After that rerun the game.
#341 [11:38] <Webchat_04148> The firewall is disabled on both macs
#342 [11:38] <mattym> Webchat_04148, Same game version?
#343 [11:38] <Webchat_04148> yes freshly installed and updated
#344 [11:39] <mattym> Webchat_04148, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed? On either computer.
#345 [11:39] <Webchat_04148> no
#346 [11:39] * Nonie [webchat@pool-100-36-68-180.washdc.fios.verizon.net] has joined #minecrafthelp
#347 [11:39] <Nonie> Okay I am back. Adw has run and computer has restarted.
#348 [11:39] <mattym> Nonie, Try running the game again
#349 [11:40] <Nonie> alright. launching now
#350 [11:40] * Teddy [webchat@frog-76-76-35-165.wls.metalink.net] has joined #minecrafthelp
#351 [11:41] <Teddy> the game is crashing u[on launch
#352 [11:42] <mattym> Teddy, Are you running the Discord app?
#353 [11:42] <Teddy> i closed out of it. And it still crashes
#354 [11:42] <Nonie> It seems to be working better now. Thanks mattym!
#355 [11:42] <mattym> ??> Teddy tools/hjt
#356 [11:42] <Absol> Teddy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#357 [11:42] <Absol> Teddy: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#358 [11:45] * martinlyden [webchat@5add51a0.bb.sky.com] has joined #minecrafthelp
#359 [11:45] <martinlyden> hey
#360 [11:46] <martinlyden> does minecraft have a support phone number
#361 [11:46] * martinlyden [webchat@5add51a0.bb.sky.com] has quit. (Client Quit)
#362 [11:55] * e_l1997 [~quassel@193.19.146.39] has joined #minecrafthelp
#363 [12:01] * TheWhiteboyFTW [webchat@85.26.165.110] has joined #minecrafthelp
#364 [12:02] * Nonie [webchat@pool-100-36-68-180.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#365 [12:03] <TheWhiteboyFTW> Guys help me! I downloaded the version of Maincraft 1.12.2 and in a minute it crumples. Here's the report for you. https://paste.ubuntu.com/p/yyVDWgkgqQ/
#366 [12:03] * Lillnean [webchat@81-21-212-38.c-sam.se] has joined #minecrafthelp
#367 [12:04] * Lillnean [webchat@81-21-212-38.c-sam.se] has quit. (Client Quit)
#368 [12:04] <mattym> TheWhiteboyFTW, Download and Install the .exe file from this page https://paste.ubuntu.com/p/yyVDWgkgqQ/
#369 [12:05] <TheWhiteboyFTW> I'm going to try now
#370 [12:06] <TheWhiteboyFTW> Well, how do I solve the problem?
#371 [12:06] <mattym> TheWhiteboyFTW, You need to run that driver update that was linked.
#372 [12:07] <mattym> TheWhiteboyFTW, Though the computer is very old, and may not run the game properly.
#373 [12:08] <TheWhiteboyFTW> You can throw off the link to the file
#374 [12:09] <mattym> TheWhiteboyFTW, Already did
#375 [12:09] <TheWhiteboyFTW> Chatting
#376 [12:11] <TheWhiteboyFTW> Disconnect the driver link in the chat
#377 [12:11] <TheWhiteboyFTW> Or the solution to my problem
#378 [12:14] <TheWhiteboyFTW> pleas
#379 [12:14] <mattym> TheWhiteboyFTW, https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
#380 [12:15] <TheWhiteboyFTW> Thank you very much, I will download and write to you
#381 [12:37] * MegaMan [webchat@pool-100-38-186-24.nycmny.fios.verizon.net] has joined #minecrafthelp
#382 [12:38] * MegaMan [webchat@pool-100-38-186-24.nycmny.fios.verizon.net] has quit. (Client Quit)
#383 [12:52] * patogold [webchat@c-73-3-226-136.hsd1.co.comcast.net] has joined #minecrafthelp
#384 [12:53] * patogold [webchat@c-73-3-226-136.hsd1.co.comcast.net] has quit. (Client Quit)
#385 [12:58] * Mortem42 [webchat@undefined.hostname.localhost] has joined #minecrafthelp
#386 [12:59] * Mortem42 is now known as Mortem420
#387 [13:00] * KO [webchat@cpe-192-180-186-114.kya.res.rr.com] has joined #minecrafthelp
#388 [13:00] <KO> I am having trouble saving my download and playing.
#389 [13:01] <KO> Here is the message that I am getting: Unable to save download. hal4.ogg
#390 [13:02] <Mortem420> I seem to have a problem with the minecraft launcher thats caused by my VPN. When my VPN is on I cant log into my account. Is there any way around this were ill still be able to use my VPN??
#391 [13:02] * Faith [webchat@52-144-111-82.ptr.nxlink.com] has joined #minecrafthelp
#392 [13:03] <Faith> I'm trying to connect to a server I play on but for some reason it already says I am online on the server and won't let me connect
#393 [13:05] * Mortem420 [webchat@undefined.hostname.localhost] has quit. (Quit: webchat.esper.net)
#394 [13:06] * Faith [webchat@52-144-111-82.ptr.nxlink.com] has quit. (Client Quit)
#395 [13:08] * Mortem420 [webchat@dis2-toronto44-2715296012.dsl.mobility.com] has joined #minecrafthelp
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#397 [13:14] * ironcloud [webchat@p57AED860.dip0.t-ipconnect.de] has joined #minecrafthelp
#398 [13:15] <ironcloud> hello?
#399 [13:19] * ironcloud [webchat@p57AED860.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#400 [13:30] * thelounge30 [webchat@47.149.93.37] has joined #minecrafthelp
#401 [13:31] <thelounge30> I'm trying to join a realm from PC that is owned by an xbox one player
#402 [13:31] <thelounge30> I can't get the invite even though I made an xbox live account for the same email I use in minecraft
#403 [13:32] <mattym> thelounge30, Are you using Minecraft Win 10 Edition, or Java Edition?
#404 [13:32] <thelounge30> where do I see that?
#405 [13:33] <mattym> thelounge30, It would say Java Edition on the main menu if you are using that version.
#406 [13:33] <thelounge30> its the java
#407 [13:33] <mattym> thelounge30, You cannot join an Xbox Realm with that version of the game.
#408 [13:33] <thelounge30> ah
#409 [13:33] <thelounge30> so I need the windows?
#410 [13:34] <mattym> thelounge30, Yes, you need the Windows 10 Edition(Bedrock Platform), logged in with the Xbox Live account you made to join that Realm.
#411 [13:36] * Webchat_77216 [webchat@b0fb20de.bb.sky.com] has joined #minecrafthelp
#412 [13:36] * yobovo [webchat@189-73-214-222.dsl.pmjce700.brasiltelecom.net.br] has joined #minecrafthelp
#413 [13:37] <Webchat_77216> hi it says theres an error saying Unable to save download. haw_us.json
#414 [13:37] <mattym> Webchat_77216, Are you using a Windows or Mac computer?
#415 [13:37] <Webchat_77216> windows
#416 [13:38] <mattym> ??> Webchat_77216 error/download
#417 [13:38] <Absol> Webchat_77216: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#418 [13:38] <yobovo> nao to entrando porq ta dizendo q eu uso mode
#419 [13:39] <mattym> ??> yobovo lang/pt
#420 [13:39] <Absol> yobovo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#421 [13:40] * Webchat_77216 [webchat@b0fb20de.bb.sky.com] has quit. (Client Quit)
#422 [14:06] * mikkel [webchat@D4709637.rev.sefiber.dk] has joined #minecrafthelp
#423 [14:08] <mikkel> hey my comes with a erro that it doésen,t start correct
#424 [14:47] * Rosiedg [webchat@c-98-234-19-131.hsd1.ca.comcast.net] has joined #minecrafthelp
#425 [14:49] <Rosiedg> I am having some issues with the recent 1.13 update. I have reinstalled java and minecraft and tried a few other things to try to fix the problem but nothing has worked. After I make a new world and press start, it takes a long time to load and after reaching 100%, it crashes. I have a crash report but i dont know if it will help.
#426 [14:51] * LukeTenU [webchat@77-64-225-90.dynamic.primacom.net] has joined #minecrafthelp
#427 [14:53] <LukeTenU> Hey there. I've got this bug: https://bugs.mojang.com/browse/MC-34749 and can't seem to fix it. I haven't installed any antivirus software and the windows defender is disabled. What can I do?
#428 [14:53] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#429 [14:53] <tim_isnice> Hello
#430 [14:54] <tim_isnice> is there a person that wil help me ;(
#431 [14:54] * Rosiedg [webchat@c-98-234-19-131.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#432 [14:54] <LukeTenU> What's your problem?
#433 [14:54] <tim_isnice> I cant join servers
#434 [14:55] <LukeTenU> me neither
#435 [14:55] <LukeTenU> can you enter singeplayer worlds?
#436 [14:55] <tim_isnice> ehm yea
#437 [14:56] <LukeTenU> okay. because my client is just crashing when i try to load a world. it's this bug: https://bugs.mojang.com/browse/MC-34749
#438 [14:56] <tim_isnice> ah
#439 [14:56] <LukeTenU> rebooting mostly helps but just for some time
#440 [14:59] <tim_isnice> can some once help me
#441 [15:00] * PRISILA [webchat@45.227.249.175] has joined #minecrafthelp
#442 [15:00] <PRISILA> OI
#443 [15:02] * PRISILA [webchat@45.227.249.175] has quit. (Client Quit)
#444 [15:08] <tim_isnice> i can only join figure ips
#445 [15:08] <tim_isnice> so
#446 [15:11] * FrozenThunder [webchat@50.35.121.89] has joined #minecrafthelp
#447 [15:11] <Odysseius> ??> LukeTenU tools/hjt
#448 [15:11] <Absol> LukeTenU: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#449 [15:11] <Absol> LukeTenU: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#450 [15:12] <Odysseius> tim_isnice, Do you get a specific error message when trying to join a server?
#451 [15:13] <FrozenThunder> When I log into Minecraft Java edition, and I hit the play button, it loads and then it says "GAME CRASH". I do not know how to fix this and I really need help. I have been trying to do this for 4 hours and have not been able to even play the game.
#452 [15:13] <Odysseius> ??> FrozenThunder launcher/log
#453 [15:13] <Absol> FrozenThunder: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#454 [15:14] <Odysseius> FrozenThunder, Please copy the log after the game has crashed.
#455 [15:15] <tim_isnice> Odysseius nope
#456 [15:15] <tim_isnice> oh yea
#457 [15:15] <tim_isnice> sec
#458 [15:17] <tim_isnice> Odysseius error is: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information:
#459 [15:17] <tim_isnice> i cant only join figure ips
#460 [15:17] * batbo [webchat@c-67-172-44-190.hsd1.ma.comcast.net] has joined #minecrafthelp
#461 [15:17] <Odysseius> tim_isnice, Does it happen on all servers, or just one particular one?
#462 [15:17] <tim_isnice> all that dont have a figure ips
#463 [15:17] <tim_isnice> so
#464 [15:17] <Odysseius> tim_isnice, Please try to join this server: mctest.ae97.net
#465 [15:18] * Luisph2012 [webchat@191.222.215.113] has joined #minecrafthelp
#466 [15:18] <batbo> I keep getting exit code 1 and a game crash whenever I press play, on 1.13 and Java JRE and JDK updated
#467 [15:18] <Odysseius> ??> batbo launcher/log
#468 [15:18] <Absol> batbo: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#469 [15:18] <Odysseius> batbo, Please copy the log after your game has crashed.
#470 [15:18] <tim_isnice> i can join Odysseius
#471 [15:19] <Odysseius> tim_isnice, Contact the owners of the servers that don't work, they are most likely using modifications that are causing issues.
#472 [15:19] <tim_isnice> Odysseius
#473 [15:19] <tim_isnice> i do have a server
#474 [15:19] <tim_isnice> but dont works too
#475 [15:19] <tim_isnice> my friends can join
#476 [15:19] <Odysseius> tim_isnice, In that case, it may be an issue with your network, or you Internet Service Provider.
#477 [15:19] <Odysseius> your*
#478 [15:19] <batbo> https://paste.ubuntu.com/p/YYxp2v4Xxt/
#479 [15:19] <tim_isnice> oh really
#480 [15:20] <FrozenThunder> now what do I do once I have copied the log?
#481 [15:20] <Odysseius> FrozenThunder, Please give us a link to the thread.
#482 [15:20] <FrozenThunder> how do I do that?
#483 [15:20] <Odysseius> ??> batbo launcher/jvm
#484 [15:20] <Absol> batbo: If you are experiencing and error similar to "Unable to locate the Java runtime", head to Launch Options, turn on Advanced Settings, click on the profile you intend to use (usually Latest release). The Java executable options should be set to Off (grey). If not, turn it off, Save and restart the launcher.
#485 [15:20] <tim_isnice> Odysseius so i need to call my internet prodvider
#486 [15:20] <Odysseius> FrozenThunder, If you followed the instructions to the end, you should have a link (URL) to a paste.
#487 [15:20] <FrozenThunder> do I control paste the link?
#488 [15:20] * Luisph2012 [webchat@191.222.215.113] has quit. (Client Quit)
#489 [15:21] <Odysseius> FrozenThunder, Yes.
#490 [15:21] <Odysseius> tim_isnice, That is an option, though from experience they aren't gonna be of much help.
#491 [15:21] <FrozenThunder> the Ubuntu link?
#492 [15:21] <Odysseius> FrozenThunder, Yes/
#493 [15:21] <FrozenThunder> sorry
#494 [15:21] <FrozenThunder> https://paste.ubuntu.com/p/TPb65ZsdGm/
#495 [15:21] <FrozenThunder> that?
#496 [15:22] <Odysseius> ??> FrozenThunder win/dxdiag
#497 [15:22] <Absol> FrozenThunder: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#498 [15:22] <batbo> the java executable is off (grey) but the JVM arguments is on
#499 [15:22] <FrozenThunder> click on this?
#500 [15:22] <Odysseius> ??> batbo launcher/reinst/win
#501 [15:22] <Absol> batbo: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#502 [15:22] <Absol> batbo: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#503 [15:22] <batbo> yes daddy will report back after
#504 [15:27] <FrozenThunder> do I put the link in here again?
#505 [15:27] <Odysseius> FrozenThunder, Yes.
#506 [15:27] <FrozenThunder> https://paste.ubuntu.com/p/VDCPWWYyK2/
#507 [15:28] <FrozenThunder> is that what I had to do in the link?
#508 [15:28] <Odysseius> ??> FrozenThunder oem/hp/product-number
#509 [15:28] <Absol> FrozenThunder: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#510 [15:28] <Absol> FrozenThunder: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#511 [15:28] <FrozenThunder> it wont show it
#512 [15:29] <Odysseius> FrozenThunder, Doesn't show with either way?
#513 [15:30] <FrozenThunder> it says this: "C:\WINDOWS\SYSTEM32\atiu9pag.dll is either not designed to run on Windows or it contains an error"
#514 [15:30] <FrozenThunder> and now I cant close it
#515 [15:31] <Odysseius> FrozenThunder, Try to download and install the Radeon Software: https://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#516 [15:31] <FrozenThunder> is that a virus? I had it before and my pc kept on crashing
#517 [15:32] <Odysseius> FrozenThunder, It's a graphics card driver.
#518 [15:32] <FrozenThunder> oh....
#519 [15:32] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#520 [15:32] <FrozenThunder> It's gonna take like 5 minutes
#521 [15:33] <FrozenThunder> my pc is super slow
#522 [15:35] <FrozenThunder> t is almost done
#523 [15:35] <FrozenThunder> it*
#524 [15:35] <FrozenThunder> what do I do after it is done downloading?
#525 [15:35] <Odysseius> FrozenThunder, Install it.
#526 [15:35] <FrozenThunder> ok
#527 [15:35] <FrozenThunder> thanks
#528 [15:36] <FrozenThunder> 20 seconds left
#529 [15:37] <FrozenThunder> uh
#530 [15:37] <FrozenThunder> how do I open it?
#531 [15:38] <FrozenThunder> nevermind
#532 [15:38] <Odysseius> FrozenThunder, Just double-click it
#533 [15:38] <FrozenThunder> how do I get that error off my screen?
#534 [15:38] <FrozenThunder> the one that said not designed?
#535 [15:39] <Odysseius> FrozenThunder, Probably by restarting Windows
#536 [15:39] <FrozenThunder> uh.....
#537 [15:39] <FrozenThunder> that's confusing
#538 [15:39] <FrozenThunder> its the thing that says, SysInfoEx.exe
#539 [15:40] <FrozenThunder> now what? Its done installing
#540 [15:40] <FrozenThunder> do I open it?
#541 [15:40] <Odysseius> FrozenThunder, Restart your PC, and check if Minecraft works.
#542 [15:40] <FrozenThunder> what if it doesn't?
#543 [15:41] <FrozenThunder> like, I would have to do this all again right?
#544 [15:41] <Odysseius> FrozenThunder, If it doesn't, contact HP support and ask for the correct graphics card driver.
#545 [15:41] <FrozenThunder> how do I contact HP support?
#546 [15:41] <Odysseius> FrozenThunder, hp.com/support
#547 [15:41] <FrozenThunder> ok thx
#548 [15:42] <FrozenThunder> so restart my pc, then go into Minecraft?
#549 [15:42] <Odysseius> FrozenThunder, Yes.
#550 [15:42] <FrozenThunder> ok
#551 [15:42] <FrozenThunder> thank you for your help
#552 [15:42] <Odysseius> FrozenThunder, You're welcome
#553 [15:42] <FrozenThunder> :)
#554 [15:43] <FrozenThunder> one thing
#555 [15:44] <FrozenThunder> it says on the Radeon screen, Express Install and Custom Install. what one do I choose?
#556 [15:44] <Odysseius> FrozenThunder, Express
#557 [15:44] <FrozenThunder> I just wanna make sure
#558 [15:46] <FrozenThunder> what happenes if the HP support don't know what to do?
#559 [15:47] * NotLightning [webchat@136.33.106.73] has joined #minecrafthelp
#560 [15:48] * FrozenThunder [webchat@50.35.121.89] has quit. (Quit: webchat.esper.net)
#561 [15:48] <NotLightning> I had an account, I am trying to log in to it, and the email address says it is unknown. I tried to reset the password on the account but I haven't received an email yet. What do I do?
#562 [15:49] * FrozenThunder [webchat@50.35.121.89] has joined #minecrafthelp
#563 [15:50] <FrozenThunder> ok sorry I got kicked
#564 [15:50] <Odysseius> NotLightning, How long have you been waiting for the email?
#565 [15:50] <NotLightning> About 10 minutes
#566 [15:50] <Odysseius> NotLightning, It can take up to two hours
#567 [15:51] <NotLightning> When searching for the username on sites like namemc, the account doesn't even show.
#568 [15:51] <CubeTheThird> NotLightning, what's the username?
#569 [15:51] <Odysseius> ??> FrozenThunder scold/pm
#570 [15:51] <Absol> FrozenThunder: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#571 [15:52] <NotLightning> The username I had on it was MikiSux
#572 [15:52] <CubeTheThird> NotLightning, hmm are you sure that'
#573 [15:52] <CubeTheThird> NotLightning, bleh. Are you sure it's spelled correctly?
#574 [15:53] <NotLightning> Yeah
#575 [15:53] <CubeTheThird> NotLightning, also, when did you register it?
#576 [15:53] <NotLightning> No clue
#577 [15:53] <CubeTheThird> NotLightning, was it before 2012?
#578 [15:53] <NotLightning> I can't remember
#579 [15:53] * FrozenThunder [webchat@50.35.121.89] has joined #minecrafthelp
#580 [15:53] <FrozenThunder> I need some help with the Radeon
#581 [15:54] <CubeTheThird> NotLightning, are you certain you registered and paid for it? Back in the day you could register demo accounts with just a username
#582 [15:54] <FrozenThunder> um
#583 [15:54] <FrozenThunder> can I have some help?
#584 [15:55] <Odysseius> FrozenThunder, You haven't said what is wrong yet.
#585 [15:55] <FrozenThunder> sorry
#586 [15:55] <FrozenThunder> its about the Radeon
#587 [15:56] * tim_isnice [webchat@66-10-201-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#588 [15:56] <FrozenThunder> ok, I think I need help with the Radeon??
#589 [15:56] <NotLightning> I was able to login and play with the account a few months ago
#590 [15:56] <FrozenThunder> Odysseius
#591 [15:57] <CubeTheThird> NotLightning, did you purchase it from minecraft.net ?
#592 [15:57] <Odysseius> FrozenThunder, Yes?
#593 [15:57] <FrozenThunder> may I have some more help? I am confused on that Radeon thing??
#594 [15:57] * NotLightning [webchat@136.33.106.73] has quit. (Quit: webchat.esper.net)
#595 [15:58] <FrozenThunder> It says either install Radeon ReLive. Do I install it?
#596 [15:58] <Odysseius> FrozenThunder, It's not required, no.
#597 [15:58] <FrozenThunder> so I just hit skip?
#598 [15:58] <Odysseius> FrozenThunder, Yes.
#599 [15:58] <FrozenThunder> thx
#600 [15:59] <FrozenThunder> do I hit Restart now? or Close?
#601 [15:59] <Odysseius> FrozenThunder, Restart.
#602 [15:59] <FrozenThunder> and should I put on, "Keep system up to date"?
#603 [15:59] <Odysseius> FrozenThunder, Yes.
#604 [16:00] <FrozenThunder> ok
#605 [16:00] * FrozenThunder [webchat@50.35.121.89] has quit. (Quit: webchat.esper.net)
#606 [16:03] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#607 [16:30] * Dragon [webchat@ip68-11-169-89.br.br.cox.net] has joined #minecrafthelp
#608 [16:30] <Dragon> what does Process crashed with exit code -805306369
#609 [16:30] <Dragon> mean
#610 [16:31] <CubeTheThird> Dragon, that can be caused by a number of factors. First, let's check your graphics drivers
#611 [16:31] <CubeTheThird> ?? Dragon win/dxdiag
#612 [16:31] <CubeTheThird> ??> Dragon win/dxdiag
#613 [16:31] <Absol> Dragon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#614 [16:34] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#615 [16:38] <Dragon> https://paste.ubuntu.com/p/kQDt2CWFFM/plain/
#616 [16:39] <CubeTheThird> Dragon, ok. Try download and install http://www.nvidia.com/download/driverResults.aspx/135678/en-us
#617 [16:40] <CubeTheThird> Dragon, if after rebooting that doesn't work, you should try doing a clean install of the game
#618 [16:40] <CubeTheThird> ??> Dragon win/reinst
#619 [16:40] <Absol> Dragon: You may need to reinstall the locally installed files that Minecraft puts into place.
#620 [16:40] <Absol> Dragon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#621 [16:40] <CubeTheThird> sorry I g2g
#622 [16:41] * scyhe [webchat@m91-129-100-63.cust.tele2.ee] has joined #minecrafthelp
#623 [16:42] <scyhe> so, i have another problem
#624 [16:42] <scyhe> when I try to log on a specific server
#625 [16:42] <scyhe> it crashes for everyone.
#626 [16:42] <scyhe> I made another acc, got on and when I relogged same thing happend with that account.
#627 [16:43] * scyhe [webchat@m91-129-100-63.cust.tele2.ee] has quit. (Client Quit)
#628 [16:44] * scyhe [webchat@88-113-49-250.elisa-laajakaista.fi] has joined #minecrafthelp
#629 [16:45] <scyhe> When I log onto a specific minecraft server with my account, the whole server crashes. I tried it with another account and that same thing happend again.
#630 [16:45] <scyhe> I tried reinstalling my minecraft
#631 [16:46] <scyhe> and also owner of the server tried deleting whole data of my 2 accounts, but nothing helped.
#632 [16:48] * jess [webchat@host86-180-114-250.range86-180.btcentralplus.com] has joined #minecrafthelp
#633 [16:49] <jess> hello im having trouble with payment
#634 [16:50] <jess> the website wont let me buy minecraft.
#635 [16:52] <Dragon> is the installer suposed to be taking 10 hours
#636 [16:54] <jess> is the website just down and wont allow payments threw?
#637 [16:56] * thelounge23 [webchat@190-198-83-38.dyn.dsl.cantv.net] has joined #minecrafthelp
#638 [16:56] <jess> no thats probably to do with your computer being bad and slow.
#639 [16:56] <thelounge23> https://paste.ubuntu.com/p/GZ57tS92B6/
#640 [16:56] <jess> what is the link?
#641 [16:57] <thelounge23> nose hablo español
#642 [16:57] <scyhe> jess read the messages aboe.
#643 [16:57] * thelounge23 [webchat@190-198-83-38.dyn.dsl.cantv.net] has quit. (Client Quit)
#644 [16:57] <scyhe> Outside this chat.
#645 [16:58] <scyhe> ''All messages intended for you will begin with your nickname''
#646 [16:58] <Dragon> am i supposed to install the driver or the driver and geoforce experiance
#647 [16:59] * nate8 [webchat@172-220-229-008.dhcp.chtrptr.net] has joined #minecrafthelp
#648 [16:59] <jess> scyhe oh okay thanks
#649 [16:59] * Dragon [webchat@ip68-11-169-89.br.br.cox.net] has quit. (Quit: webchat.esper.net)
#650 [16:59] <nate8> hey, i just got here. the official new textures from the mojang website isn't compatible with 1.13
#651 [16:59] <nate8> is there a fix to this?
#652 [17:00] <nate8> horses have chests instead of a nose lmao
#653 [17:00] * Dragon [webchat@ip68-11-169-89.br.br.cox.net] has joined #minecrafthelp
#654 [17:00] <Dragon> am isuposed to get the driver or the driver and geoforce
#655 [17:01] <jess> can someone tell me if they have had payment issues too?
#656 [17:02] <Dragon> am isuposed to get the driver or the driver and geoforce
#657 [17:10] <scyhe> tyteen4a03 Are you there?
#658 [17:11] <tyteen4a03> scyhe: is the server modded?
#659 [17:11] <scyhe> No
#660 [17:11] <tyteen4a03> scyhe: what's the crash message?
#661 [17:12] <scyhe> Infernal exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#662 [17:12] <scyhe> Everyone can play peacefully and without problems until I try to log on.
#663 [17:13] <scyhe> It says ''Username has joined the Server'' second before it crashes.
#664 [17:13] <scyhe> And only 2 accounts that I've used.
#665 [17:14] <tyteen4a03> scyhe: are you able to crash mctest.ae97.net?
#666 [17:14] <scyhe> It's 1.13.
#667 [17:14] <scyhe> I'm on 1.12.2
#668 [17:14] <scyhe> I don't have 1.13.
#669 [17:15] <tyteen4a03> ??> scyhe launcher/log-txt
#670 [17:15] <Absol> scyhe: We need to see your full launcher log, which is created in the game directory.
#671 [17:15] <Absol> scyhe: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#672 [17:15] <tyteen4a03> scyhe: repeat the experiment, then give us the launcher log
#673 [17:15] * superlaser2431 [webchat@173-16-215-95.client.mchsi.com] has joined #minecrafthelp
#674 [17:16] <superlaser2431> Every single time i try to login to minecraft i get to the White mojang sceen and freeze. I then get an error message. I have updated my drivers and everything.
#675 [17:17] * Webchat_80756 [webchat@99-101-65-34.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#676 [17:17] <Webchat_80756> Hi
#677 [17:17] <Webchat_80756> Hello
#678 [17:17] <superlaser2431> hey
#679 [17:17] <Webchat_80756> I’m having trouble
#680 [17:18] <Webchat_80756> Can you help
#681 [17:18] <superlaser2431> not me :)
#682 [17:18] <Webchat_80756> Hello
#683 [17:18] <scyhe> I don't have such option on my launcher.
#684 [17:18] <scyhe> I'm using Titan's launcher
#685 [17:18] <scyhe> From TeamExtreme.
#686 [17:18] <Webchat_80756> Rlly-_-
#687 [17:18] <Webchat_80756> Are you kidding
#688 [17:19] <Webchat_80756> Mam/sir
#689 [17:19] * jess6 [webchat@host86-180-114-250.range86-180.btcentralplus.com] has joined #minecrafthelp
#690 [17:19] <Webchat_80756> Hi
#691 [17:19] * jess6 [webchat@host86-180-114-250.range86-180.btcentralplus.com] has quit. (Client Quit)
#692 [17:19] <superlaser2431> Every single time i try to login to minecraft i get to the White mojang sceen and freeze. I then get an error message. I have updated my drivers and everything.
#693 [17:19] <superlaser2431> Every single time i try to login to minecraft i get to the White mojang sceen and freeze. I then get an error message. I have updated my drivers and everything.
#694 [17:19] * Webchat_80756 [webchat@99-101-65-34.lightspeed.tukrga.sbcglobal.net] has left #minecrafthelp
#695 [17:20] <scyhe> tyteen4a03 Is there any other way I could give you the logs you want?
#696 [17:20] * Webchat_67939 [webchat@c-9199225c.09-205-7570702.bbcust.telenor.se] has joined #minecrafthelp
#697 [17:20] <tyteen4a03> scyhe: we don't support unofficial launchers
#698 [17:20] <tyteen4a03> scyhe: if I were to hazard a guess, the launcher is the culprit
#699 [17:21] <superlaser2431> im using the normal launcher and still nothing
#700 [17:21] * Webchat_97699 [webchat@99-101-65-34.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#701 [17:21] <tyteen4a03> ??> superlaser2431 irc/multitasking/!
#702 [17:21] <Absol> superlaser2431: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#703 [17:21] <Absol> superlaser2431: Don't respond to messages directed at other people.
#704 [17:21] <superlaser2431> ohh that makes sense
#705 [17:21] <Webchat_67939> An unexpected error occurred and the game crashes
#706 [17:21] * Webchat_97699 [webchat@99-101-65-34.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#707 [17:22] <Todihi> An unexpected error occurred and the game crashes
#708 [17:22] <scyhe> I'll download official launcher quickly.
#709 [17:22] <scyhe> But the thing is, It always crashes before I get to main screen.
#710 [17:22] <scyhe> I get stuck on Mojang text.
#711 [17:22] <superlaser2431> same!
#712 [17:22] <Todihi> When i try to start mc on the launcher it says An unexpected error occurred and the game crashes
#713 [17:22] * jess [webchat@host86-180-114-250.range86-180.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#714 [17:23] <Todihi> When i try to start mc on the launcher it says An unexpected error occurred and the game crashes. What should i do?
#715 [17:23] * scyhe [webchat@88-113-49-250.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#716 [17:23] * scyhe [webchat@m91-129-100-63.cust.tele2.ee] has joined #minecrafthelp
#717 [17:23] <tyteen4a03> ??? Todihi launcher/crash-log
#718 [17:24] <Todihi> a sec
#719 [17:24] <tyteen4a03> ??> Todihi launcher/crash-log
#720 [17:24] <Absol> Todihi: We need to see your crash log, which is created after a crash.
#721 [17:24] <Absol> Todihi: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#722 [17:24] <tyteen4a03> ??> superlaser2431 launcher/crash-log
#723 [17:24] <Absol> superlaser2431: We need to see your crash log, which is created after a crash.
#724 [17:24] <Absol> superlaser2431: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#725 [17:27] <scyhe> tyteen4a03
#726 [17:27] <scyhe> Same thing with official launcher.
#727 [17:27] <tyteen4a03> scyhe: does it happen if the server owner loads another world?
#728 [17:27] <scyhe> Yes
#729 [17:27] <tyteen4a03> scyhe: (and are you absolutely sure they're vanilla?)
#730 [17:27] <scyhe> No, spigot.
#731 [17:27] <tyteen4a03> spigot is not vanilla
#732 [17:28] <tyteen4a03> we don't support modded servers
#733 [17:28] <tyteen4a03> sounds like they've got a rogue plugin
#734 [17:28] <scyhe> But it only happens with me
#735 [17:28] <scyhe> there are several other players.
#736 [17:28] <superlaser2431> already I copied the error message
#737 [17:29] <Todihi> Absol i Don't have any crash reports cuz the game dosen't even start
#738 [17:29] <superlaser2431> https://paste.ubuntu.com/p/sc9s6JkRRk/
#739 [17:30] <tyteen4a03> scyhe: many different plugins can cause crashes that only happen with specific users
#740 [17:30] <tyteen4a03> scyhe: as such, we don't support modded servers because there are too many variables we have no control of
#741 [17:30] * thelounge63 [webchat@static.masmovil.com] has quit. (Quit: webchat.esper.net)
#742 [17:30] <scyhe> But all those plugins worked with me yesterday
#743 [17:30] <Todihi> When i try to start mc on the launcher it says An unexpected error occurred and the game crashes
#744 [17:30] <tyteen4a03> ??> Todihi launcher/log
#745 [17:31] <Absol> Todihi: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#746 [17:31] <tyteen4a03> scyhe: many different plugins can cause crashes that only happen with specific users
#747 [17:31] <tyteen4a03> scyhe: at specific times
#748 [17:31] <tyteen4a03> scyhe: as such, we don't support modded servers because there are too many variables we have no control of
#749 [17:31] <Todihi> tyteen4a03 I don't get any logs cuz the game dosen't start
#750 [17:31] <tyteen4a03> Todihi: follow the instructions
#751 [17:31] <tyteen4a03> ??> superlaser2431 tools/hjt
#752 [17:31] <Absol> superlaser2431: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#753 [17:31] <Absol> superlaser2431: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#754 [17:33] <scyhe> And I didn't trash that test server.
#755 [17:33] <scyhe> But thanks, anyway.
#756 [17:33] <tyteen4a03> scyhe: no worries
#757 [17:35] <Todihi> The launcher log takes years
#758 [17:35] <superlaser2431> https://paste.ubuntu.com/p/Bb4gv72tjx/
#759 [17:36] <Todihi> Why does the launcher log take so long time
#760 [17:37] <Todihi> Fuck minecraft anyways
#761 [17:37] <Absol> Todihi: Please keep it civil
#762 [17:37] * Todihi [webchat@c-9199225c.09-205-7570702.bbcust.telenor.se] has quit. (Quit: webchat.esper.net)
#763 [17:38] <tyteen4a03> ??> superlaser2431 tools/hjt
#764 [17:38] <Absol> superlaser2431: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#765 [17:38] <Absol> superlaser2431: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#766 [17:39] <superlaser2431> https://paste.ubuntu.com/p/MGft9BKJj4/
#767 [17:40] <tyteen4a03> superlaser2431: disable Discord overlay
#768 [17:40] <tyteen4a03> superlaser2431: also:
#769 [17:40] <tyteen4a03> ??> superlaser2431 av/webroot
#770 [17:40] <Absol> superlaser2431: If you're having issues logging in or joining a LAN world while using Webroot SecureAnywhere AntiVirus, open Webroot and disable the built in Firewall.
#771 [17:40] <Absol> superlaser2431: Alternatively, use a different antivirus program, such as Malwarebytes. See ?? av/malwarebytes for more information.
#772 [17:42] <superlaser2431> might be a really stupid question... but how do i turn of discord overlay
#773 [17:45] <LukeTenU> Absol: https://paste.ubuntu.com/p/kdSKPbhszw/
#774 [17:48] <LukeTenU> superlaser2431: go into your discord settings (the little gear icon next to your username at the bottom left). on the left site there should be something called "Overlay". click that and then deactivate it
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#776 [17:51] <tyteen4a03> LukeTenU: your problem is>?
#777 [17:52] <superlaser2431> 1073741819 thats the exit code, my game is still crashing
#778 [17:52] <superlaser2431> anymore ideas
#779 [17:52] <LukeTenU> tyteen4a03: this: https://bugs.mojang.com/browse/MC-34749
#780 [17:52] <tyteen4a03> superlaser2431: have you disabled discord overlay?
#781 [17:53] <superlaser2431> yeppers
#782 [17:53] <superlaser2431> just did
#783 [17:53] <LukeTenU> i have no av and windows defender is disabled
#784 [17:53] <tyteen4a03> superlaser2431: you might have to uninstall Discord and restart the PC then
#785 [17:53] <superlaser2431> ill try that
#786 [17:54] <LukeTenU> btw i also can't join any minecraft server
#787 [17:55] <LukeTenU> when i restart my computer both sp and mp are working but just for some minutes
#788 [17:56] <yuken> In what version of Minecraft, LukeTenU?
#789 [17:58] <LukeTenU> yuken: it first appeared in 1.13 but since then in probably every version. 1.8, 1.12 and 1.13. that's what i play on
#790 [17:58] <tyteen4a03> yuken: see invite
#791 [17:59] <tyteen4a03> LukeTenU: uninstall Windscribe
#792 [18:00] <LukeTenU> tyteen4a03: done
#793 [18:00] <tyteen4a03> LukeTenU: restart the PC and try MC again
#794 [18:00] <LukeTenU> okay
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#805 [19:11] <lukas> hi,i am having issues with minecraft/crashing when joining or loading world
#806 [19:11] <lukas> hi,i am having issues with minecraft/crashing when joining or loading world
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#810 [19:26] <unlockedsoda> when I start the Minecraft launcher it simply comes up with a black screen DxDiag report: https://paste.ubuntu.com/p/Fn9gCmQBJH/
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#812 [19:39] <Chungis> Whenever I press the play button on the minecraft launcher, the game loads up for only a second but then it freezes. When I try to exit the game from there a screen pops up saying that Java Se Binary isn't responding. I also get an exit code called -805306369. Is there any way to fix this?
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#819 [19:46] <Grumpi> Hello
#820 [19:46] <Grumpi> I keep getting "Internal Exception Java io.IOException forcibly closed by remote host" when i join on a server
#821 [19:46] <Grumpi> anyone knows what to do?
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#824 [19:50] <TokyoNarita> Hey I was here a day or two ago. I purchased minecraft on prepaid giftcards twice, but both of the codes did not work. I have a visa giftcard and I know I can not purchase directly from Mojang, but if I get a code from Amazon do you think it will work?
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#827 [19:52] <NoctisCrux> Howdy! is this where I come to get help for a problem I ran into with IC2?
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#829 [19:53] <tyteen4a03> ??> NoctisCrux mods
#830 [19:53] <tyteen4a03> TokyoNarita: yes
#831 [19:53] <Absol> NoctisCrux: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#832 [19:53] <tyteen4a03> Grumpi: is it only one server?
#833 [19:53] <Grumpi> yes
#834 [19:54] <tyteen4a03> Grumpi: server IP please?
#835 [19:54] <NoctisCrux> im just having trouble with Industrial Craft 2, I changed server hosts and I guess something copy over wrong, and im getting this error
#836 [19:54] <NoctisCrux> "[ic2.EnergyNet]: Tile ic2.core.block.wiring.TileEntityCable@51e264d3 (dim 685: 1044/5/1036) had the wrong world in grid update (REMOVAL)." anyone know what this means?
#837 [19:55] <tyteen4a03> Grumpi: looks down from here
#838 [19:55] <tyteen4a03> NoctisCrux: we don't support mods
#839 [19:55] <NoctisCrux> oh ok
#840 [19:55] <yuken> There is an IC2 channel here, isn't there? I forget.
#841 [19:55] <Grumpi> I have sent you a pm with the server IP
#842 [19:56] <Grumpi> As soon as i go out of spawn the server stops responding and kicks me out
#843 [19:56] <tyteen4a03> Grumpi: server looks down from here
#844 [19:56] <tyteen4a03> Grumpi: server looks down from here
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#846 [19:56] <tyteen4a03> Grumpi: but if you're able to get to the spawn point, then it's something you need to sort out with the server owner
#847 [19:56] <Grumpi> Yeah, they keep telling me "it must be on your end"
#848 [19:57] <Grumpi> I have already done everything i could find on the internet e.g re-install minecraft, update java to the latest version
#849 [19:57] <tyteen4a03> ??> Grumpi tools/hjt
#850 [19:57] <Absol> Grumpi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#851 [19:57] <Absol> Grumpi: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#852 [19:57] <tyteen4a03> Grumpi: can you reproduce this behaviour on mctest.ae97.net?
#853 [19:58] <Grumpi> lemme try it on the server first
#854 [19:58] <Grumpi> and i will download the tool
#855 [20:00] <Grumpi> Ok, i have done the system scan
#856 [20:00] <Grumpi> should i post it here or in a private message?
#857 [20:01] <Grumpi> tyteen4a03 it does not seem to happen on the server you gave me
#858 [20:01] <tyteen4a03> Grumpi: here
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#860 [20:02] <Grumpi> https://pastebin.com/tV8fxP2z
#861 [20:03] <Grumpi> tyteen4a03 Absol
#862 [20:03] <yuken> It takes us more than 10 seconds to look through the logs, Grumpi...
#863 [20:03] <yuken> try disabling the overlay in Discord.
#864 [20:03] <tyteen4a03> yuken: different issue
#865 [20:04] <yuken> I've had Discord cause crashes when I just get into a server, though that's on Linux.
#866 [20:04] <Grumpi> Yeah, i have just pinged both of them so they can see that i have done the scan
#867 [20:04] <tyteen4a03> Grumpi: try uninstalling Hamachi, Tunngle and Avira
#868 [20:04] <Grumpi> Avira is my antivirus
#869 [20:05] <tyteen4a03> ??> Grumpi av/malwarebytes
#870 [20:05] <Grumpi> Everything worked fine until a couple hours ago
#871 [20:05] <Absol> Grumpi: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#872 [20:05] <Absol> Grumpi: Download it here: https://www.malwarebytes.org/
#873 [20:05] <Absol> Grumpi: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#874 [20:05] <tyteen4a03> Grumpi: otherwise, it really does look like their issue, rather than yours
#875 [20:05] <Grumpi> As you can see, i am still running around on the server you have given me
#876 [20:08] <Grumpi> Getting malwarebytes anyways
#877 [20:10] <Grumpi> tyteen4a03 i am running a scan now with malwarebytes
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#880 [20:21] <NirvanaXSIREN> My minecraft wont let me play. Keeps saying a java SE error and sometimes loads but then says its not responding.
#881 [20:21] <NirvanaXSIREN> even freezes up my computer every time
#882 [20:21] <yuken> ??> NirvanaXSIREN win/dxdiag
#883 [20:21] <Absol> NirvanaXSIREN: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#885 [20:25] <Scrungis> Hello?
#886 [20:27] <NirvanaXSIREN> I have done it now what after i pasted it into ubuntu
#887 [20:28] <NirvanaXSIREN> it says read past here but what do i do copy the link?
#888 [20:29] * oldtopman_ [~oldtopman@71-211-174-18.hlrn.qwest.net] has joined #minecrafthelp
#889 [20:29] <yuken> Copy the link, paste it here.
#890 [20:29] <NirvanaXSIREN> This is a public chat though I dont think i should post it here? right
#891 [20:30] <yuken> Why wouldn't you?
#892 [20:30] <NirvanaXSIREN> because theres tons of other people here this is a public chat
#893 [20:30] <yuken> ... And?
#894 [20:30] <NirvanaXSIREN> its giving out all the info on my computer
#895 [20:31] <yuken> such as?
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#897 [20:31] <NirvanaXSIREN> such as my type of computer what it has whats added in like my devides etc
#898 [20:31] <yuken> okay, and why would that stop you from posting anything?
#899 [20:32] <NirvanaXSIREN> because i dont know you and theres tons of people in this chat
#900 [20:32] <yuken> Then you don't get help :)
#901 [20:32] <NirvanaXSIREN> from what i see
#902 [20:32] <NirvanaXSIREN> Theres tons of people in here
#903 [20:33] <NirvanaXSIREN> and giving my computer information out in great detail just to fix a game problem? seems sketchy
#904 [20:33] <yuken> What information does your computer have
#905 [20:33] <yuken> that is important and would be "sketchy" to ask for?
#906 [20:33] <NirvanaXSIREN> the link u want me to paste
#907 [20:33] <NirvanaXSIREN> it gives out all my computers info
#908 [20:33] <yuken> And?
#909 [20:33] <yuken> Why is that important? Why is your computer's information important?
#910 [20:34] <NirvanaXSIREN> Because im giving it out to a public chat?
#911 [20:34] <yuken> And... why is that a big deal?
#912 [20:34] <NirvanaXSIREN> Because its literally all my computers info
#913 [20:35] <yuken> And we're done here.
#914 [20:35] <NirvanaXSIREN> big help arent ya asswhipe, im not retarded from knowing a scam.
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#918 [20:37] <Grumpi> It's funny that the scan does not even show your IP and he is nagging about stuff like private info lol
#919 [20:37] <yuken> Grumpi, your IP is publicly available here anyway.
#920 [20:38] <Grumpi> Yup
#921 [20:38] <yuken> DXDiag is just information about your computer - your OS, CPU, GPU, drivers, etc.
#922 [20:38] <yuken> Grumpi, did you ever fix your issue btw?
#923 [20:38] <Grumpi> No
#924 [20:38] <CubeTheThird> Grumpi, what issue are you having?
#925 [20:38] <yuken> Have you tried other servers to see if they work fine?
#926 [20:38] <Grumpi> yuken i am currently running a scan with malwarebytes
#927 [20:38] <yuken> CubeTheThird, joins a server, loses connection when going out of spanw area
#928 [20:38] <Grumpi> tyteen has sent me a server ip and that server seems to work fine
#929 [20:38] <yuken> probably an issue with the server.
#930 [20:39] <CubeTheThird> ya you might have a high ping to that server
#931 [20:39] <yuken> Grumpi, that sounds like it's an issue with the server you're trying to play on then, if other servers work fine.
#932 [20:39] <yuken> ^ some servers autokick high-ping users
#933 [20:39] <Grumpi> I have played on that server for a long time and it never happened to me
#934 [20:39] <yuken> Maybe, but if it isn't happening elsewhere, it isn't an issue on your end or with Minecraft.
#935 [20:39] <yuken> It's with the server.
#936 [20:40] <Grumpi> On top of that the world loads extremely slow
#937 [20:40] <CubeTheThird> Grumpi, in your multiplayer list, if you hover over the green status bars, it will indicate your ping time
#938 [20:40] <Grumpi> Yeah the ping has always been 150
#939 [20:40] <yuken> They could have changed it to disallow ping above, say, 100 with a plugin.
#940 [20:40] <CubeTheThird> Grumpi, ok I guess that's a bit on the higher side, but should be manageable. What is your render distance set to in your video settings?
#941 [20:40] <Grumpi> Lemme check that
#942 [20:41] <Grumpi> Wouldn't it kick me at the spawn if they had a plugin like that?
#943 [20:41] <CubeTheThird> I'm thinking you're just timing out
#944 [20:42] <Grumpi> It gives this error when i get kicked : "Internal Exception Java io.IOException forcibly closed by remote host"
#945 [20:42] <CubeTheThird> ya that could either be the result of a plugin, or a poor connection
#946 [20:43] <Grumpi> 5MB/s is the best i can get in my area where i live
#947 [20:43] <CubeTheThird> for download?
#948 [20:43] <Grumpi> yes
#949 [20:43] <CubeTheThird> 40mbps down isn't terrible
#950 [20:43] <CubeTheThird> Grumpi, can you run a test on speedtest.net
#951 [20:44] <yuken> Download speed is also unrelated to latency, unless it's so low that you can't get a full damn packet at once.
#952 [20:44] <CubeTheThird> you may not be getting what you're paying for
#953 [20:44] <yuken> (ie. 2Kbps)
#954 [20:44] <Grumpi> I live in a village with maybe 1500 people
#955 [20:44] * Jeampy [webchat@45.236.105.66] has joined #minecrafthelp
#956 [20:44] <Grumpi> so it was already a big deal getting this lol
#957 [20:44] <yuken> Germany?
#958 [20:44] <Grumpi> yes
#959 [20:44] <Jeampy> Hi
#960 [20:44] <CubeTheThird> hello Jeampy
#961 [20:44] <yuken> I've got a friend in a small village as well, he's got terribad internet. But your internet is fairly okay.
#962 [20:44] <yuken> It actually beats most dl speeds in the US.
#963 [20:45] <Jeampy> I was wondering if someone could help me. I have a problem with the game.
#964 [20:45] <Grumpi> Lemme post the speedtest here
#965 [20:45] <yuken> Jeampy, what is the issue?
#966 [20:46] <Jeampy> Ticking percentaje it's really high.
#967 [20:46] <yuken> Huh?
#968 [20:46] <Jeampy> I just can get 2 fps
#969 [20:46] <yuken> Is this a new issue?
#970 [20:46] <CubeTheThird> Jeampy, in-game, hold f3+c until it crashes
#971 [20:46] <Grumpi> http://www.speedtest.net/result/7510461766.png yuken
#972 [20:47] <yuken> Yeah, Grumpi, your internet is faster than mine...
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#974 [20:47] <Jeampy> It's new for me.
#975 [20:47] <Jeampy> ok I'll try.
#976 [20:49] <CubeTheThird> Jeampy, after it crashes, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#978 [20:49] <Grumpi> yuken i could not see what you said because malwarebytes closed my browser lol
#979 [20:49] <yuken> Yeah, Grumpi, your internet is faster than mine...
#980 [20:49] <Jeampy> ok
#981 [20:50] <Grumpi> I don't even know if the admins of the server can do something to my internet by just having my IP etc
#982 [20:50] <yuken> no, your IP is useless.
#983 [20:50] <Grumpi> But the world there seems to load really really slow
#984 [20:50] <yuken> Every site you visit knows your IP. It can't really be used maliciously, 99% of the time.
#985 [20:50] <yuken> Probably just bad ping tbh.
#986 [20:50] <Jeampy> https://paste.ubuntu.com/p/2bCpWF5F3b/
#987 [20:50] <Grumpi> It didn't happen last night when i was playing
#988 [20:50] <Grumpi> the problem occured out of the blue today
#989 [20:50] <yuken> Well, it's most likely the server's problem.
#990 [20:51] <yuken> Not your's./
#991 [20:51] <CubeTheThird> Grumpi, what's the server's address, if you don't mind sharing?
#992 [20:51] <CubeTheThird> Jeampy, one moment
#993 [20:51] <Grumpi> One second
#994 [20:51] <Jeampy> ok
#995 [20:51] <Grumpi> mistsofavalon.mc-shock.com
#996 [20:51] <Grumpi> There you go
#997 [20:52] <CubeTheThird> Jeampy, hmm I think I know what the issue is. Firstly though, do you have an AMD or Nvidia graphics chip in your computer, or is it just Intel for graphics? (It's ok if you don't know)
#998 [20:52] <Jeampy> just Intel
#999 [20:53] <CubeTheThird> Grumpi, what game version are you using?
#1000 [20:53] <Grumpi> 1.12.2
#1001 [20:53] <yuken> Grumpi, can you try the server again?
#1002 [20:53] <CubeTheThird> Jeampy, ok. I've seen bad performance issues with similar setups as yours. The fix is usually to change the java version you're using. Do you know if you have 32 bit java installed?
#1003 [20:54] <Grumpi> I am on it right now
#1004 [20:54] <yuken> CubeTheThird, the crash log says 64-bit.
#1005 [20:54] <yuken> Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
#1006 [20:54] <CubeTheThird> yuken, yes I know
#1007 [20:54] <Grumpi> yuken should i port somewhere?
#1008 [20:54] <yuken> Grumpi, try running around. See if it just... happens to work
#1009 [20:55] <yuken> could very easily have been a temp server issue
#1010 [20:55] <Jeampy> I updated java yesterday. I don't really know. I think it's 64 bit
#1011 [20:55] <CubeTheThird> Jeampy, ok. Let's get you 32 bit as well
#1012 [20:55] <CubeTheThird> ??> Jeampy java/1.8
#1013 [20:55] <Absol> Jeampy: You can get Java 8 for almost any platfom here: https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1014 [20:55] <Grumpi> I am running inside of the spawn area for like 2 hours now, the only time it ever happens is when i use ./home or go into a different world
#1015 [20:55] <CubeTheThird> Jeampy, there, get the Windows x86 offline
#1016 [20:56] <yuken> Grumpi, that genuinely sounds like an issue we can't help then.
#1017 [20:56] <yuken> It's almost definitely something with the server.
#1018 [20:56] <CubeTheThird> Grumpi, ya that sounds like an issue on the server's end
#1019 [20:56] <Grumpi> KK, thanks for helping anyways :)
#1020 [20:56] <yuken> If you ever need help on another thing, feel free to ask though.
#1021 [20:56] <Jeampy> ok it's downloading
#1022 [20:56] <Grumpi> They have installed a couple new plugins and since that it does not work for me anymore
#1023 [20:56] <Grumpi> so it must be on their end
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#1026 [21:08] <Grumpi> yuken the only thing i can do is send the log it gives when i get kicked
#1027 [21:11] <CubeTheThird> Jeampy, let me know once you have it installed
#1028 [21:12] <Jeampy> ok
#1029 [21:14] <yuken> basically Grumpi
#1030 [21:14] <yuken> and hope they care enough to fix it
#1031 [21:14] <Grumpi> they keep telling me "i get the same error so it's on your end"
#1032 [21:16] <yuken> Bullcrap :)
#1033 [21:16] <Grumpi> restarting my comp brb
#1034 [21:16] <Grumpi> and i will see if it is fixed
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#1036 [21:21] <Jeampy> It's installed
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#1038 [21:23] <CubeTheThird> Jeampy, ok. In the game launcher, click on Options and select the profile you're running
#1039 [21:24] <Jeampy> ok
#1040 [21:26] <CubeTheThird> Jeampy, there, the one setting is Java Executable. Right now I expect you have it set to something like C:\Program Files\Java\...
#1041 [21:26] <Jeampy> Yes
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#1044 [21:29] <Anorak> Hi, Ever since I downloaded 1.13, loading stuff in 1.12.2 or 1.13 is unplayable. I turned down all the graphics (like 4 render chunk distance, for example) and it still freezes.
#1045 [21:29] <Jeampy> I have put the new path. That's all?
#1046 [21:29] <CubeTheThird> Anorak, do you mean you get lower FPS?
#1047 [21:30] * totallynottree [~riley@2601:846:c200:8309:8dac:91:1254:1152] has joined #minecrafthelp
#1048 [21:30] <CubeTheThird> Jeampy, ya set the path to Program Files (x86) instead
#1049 [21:30] <totallynottree> Hi, so I'm not sure if anyone here can help but -
#1050 [21:30] * Lorelei [webchat@wnpgmb0412w-ds01-47-46.dynamic.bellmts.net] has joined #minecrafthelp
#1051 [21:30] <Anorak> yes
#1052 [21:31] <totallynottree> ever since the new launcher was released on linux, I can't join servers, it just gives the "The authentication servers are down for maintenance" message
#1053 [21:31] <Anorak> I typically get 60 (my cap), but occasionally it dips to <20 and sometimes 0 or 1
#1054 [21:32] <Jeampy> Oh well. The game now goes smooth. Thank you a lot!
#1055 [21:34] * Grumpi [webchat@pD9EBDD79.dip0.t-ipconnect.de] has joined #minecrafthelp
#1056 [21:34] <Lorelei> Attempting to launch presents this: "GLFW error 65542 - WGL: The driver does not appear to support OpenGL"
#1057 [21:34] <Grumpi> yuken okay i am back and the problem is still there lol
#1058 [21:34] <yuken> totallynottree, assuming it isn't your setup blocking any auth servers, sounds like a bug you'd need to bring up with mojang
#1059 [21:34] <yuken> Grumpi, it's with the server then.
#1060 [21:34] <CubeTheThird> Anorak, in-game, hold f3+c until it crashes
#1061 [21:35] <CubeTheThird> Jeampy, awesome!
#1062 [21:35] <totallynottree> ok: from what I've been told others have reported it
#1063 [21:35] <CubeTheThird> totallynottree, on Ubuntu?
#1064 [21:35] <totallynottree> it literally started once the new launcher was released
#1065 [21:35] <totallynottree> well lubuntu, but yes
#1066 [21:35] <CubeTheThird> ??> Lorelei win/dxdiag
#1067 [21:35] <Absol> Lorelei: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1068 [21:35] <CubeTheThird> totallynottree, did you install the game from the software centre?
#1069 [21:36] <totallynottree> no I didn't use the deb, I used the tar and extracted it
#1070 [21:36] <Anorak> I did that, do you need the crash report?
#1071 [21:36] <CubeTheThird> totallynottree, ah ok. What version(s) of java do you have installed?
#1072 [21:37] <CubeTheThird> Anorak, yes. Copy it onto http://paste.ubuntu.com and give the URL here.
#1073 [21:38] <Anorak> I believe this is it, but when I pasted it looked different than the report itself: https://paste.ubuntu.com/p/bbw8ShMJQZ/
#1074 [21:38] <totallynottree> oh sorry, 8
#1075 [21:39] <CubeTheThird> totallynottree, and that's the only version you have installed?
#1076 [21:40] <totallynottree> it is, yes
#1077 [21:40] <CubeTheThird> totallynottree, hmm ok. Got a couple commands for you to run. One sec lemme find them
#1078 [21:40] <totallynottree> ok cool ty
#1079 [21:41] <CubeTheThird> Anorak, do you only have integrated Intel graphics, or do you also have an AMD or Nvidia chip?
#1080 [21:41] <CubeTheThird> totallynottree, ok first, try running just this: sudo /var/lib/dpkg/info/ca-certificates-java.postinst configure
#1081 [21:42] <totallynottree> alright, done
#1082 [21:42] <Anorak> I have an Intel HD Graphics 520
#1083 [21:42] <Anorak> integrated
#1084 [21:43] <Lorelei> @Absol, I pasted dxdiag as you suggested. should I also paste the crash report?
#1085 [21:43] <CubeTheThird> Anorak, ok. Let's try changing the java version you're using. Do you know if you have 32 bit java installed?
#1086 [21:43] <CubeTheThird> Lorelei, Absol is a robot. Please provide the URL to both here please
#1087 [21:44] <Anorak> I do not know, I'm gonna google how to check.
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#1089 [21:45] <Anorak> I think i have 64
#1090 [21:47] <CubeTheThird> ??> Anorak java/1.8
#1091 [21:47] <Absol> Anorak: You can get Java 8 for almost any platfom here: https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1092 [21:47] <CubeTheThird> Anorak, on that page, get the windows x86 offline download
#1093 [21:49] <Anorak> Does it matter at all that I have a jdk installed? On oracle it states that jdk's come preinstalled with jre, and I don't know where to find that version number
#1094 [21:49] <Lorelei> When launching Minecraft, my daughter keeps getting an error that says "The game crashed whilst initializing game
#1095 [21:49] <Lorelei> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL" I have saved the crash report. I ran dxdiag and pasted the contents of that report into https://paste.ubuntu.com/ as I was told. What is my next step?
#1096 [21:50] <CubeTheThird> Lorelei, you need to submit the report on the pasting website, as per the instructions, and give the link to it here
#1097 [21:50] <CubeTheThird> Anorak, you have the 32 bit jdk installed?
#1098 [21:51] <Anorak> 64
#1099 [21:52] <Lorelei> this is what I pasted: https://paste.ubuntu.com/p/N8tgZkD7W6/
#1100 [21:53] <CubeTheThird> Anorak, doesn't matter then. Download the 32 bit version from the page Absol sent you (the Windows x86 offline download)
#1101 [21:54] <Anorak> Okay, I believe it is installed now.
#1102 [21:55] <yuken> Lorelei, you appear to not have drivers installed for your graphics card. It also appears to be unsupported under Windows 10.
#1103 [21:55] <CubeTheThird> Anorak, ok. Can you open C:\Program Files (x86)\Java\...\bin\
#1104 [21:55] <CubeTheThird> yuken, dono what you see that's unsupported
#1105 [21:55] <yuken> You may try downloading the Windows 7/8 drivers, which could work Lorelei, but not a guarantee. https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=97498
#1106 [21:55] <yuken> CubeTheThird, the integrated graphics.
#1107 [21:55] <CubeTheThird> yuken, ya.. except they have an Nvidia graphics card
#1108 [21:56] <yuken> Huh? Looks all Intel to me.
#1109 [21:56] <totallynottree> ok so that didn't work but I have some output from the launcher log
#1110 [21:56] <CubeTheThird> nope
#1111 [21:56] <CubeTheThird> Lorelei, download and install http://www.nvidia.com/download/driverResults.aspx/132845/en-us
#1112 [21:56] <Anorak> I may have mistyped earlier. Inside the Java folder i have jre1.8.0_181 and jre-9.0.1 . The first one is timestamped just now, while I've had the 9.0.1 for a while
#1113 [21:56] <CubeTheThird> yuken, the hardware ID is VEN_10DE&DEV_0DE1&SUBSYS_13353842&REV_A1, which is an nvidia card
#1114 [21:57] <totallynottree> maybe I don't, nvm
#1115 [21:57] <CubeTheThird> Anorak, hmm well you don't need the java 9 one. Go into the java 8 folder
#1116 [21:57] <Anorak> Okay, i'm in the java 1.8.0 bin folder
#1117 [21:58] <CubeTheThird> Anorak, ok so, that means your current path is: C:\Program Files (x86)\Java\jre1.8.0_181\bin right?
#1118 [21:58] <Anorak> correct
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#1120 [21:59] <CubeTheThird> Anorak, ok. In the game launcher, go to Options and choose the profile you're using
#1121 [22:00] <Anorak> What do you mean by choose the profile?
#1122 [22:00] <Lorelei> @CubeTheThird I downloaded the driver you suggested, but when it tried to install I got: "Your computer does not meet te minimum requirements..." Oh well, you tried. Thank you.
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#1124 [22:00] <CubeTheThird> ok... guess they didn't want more help
#1125 [22:00] <CubeTheThird> Anorak, it should list every profile you have for the game, i.e. different versions
#1126 [22:01] <Anorak> ahh. yes. I have 1.13 and 1.12.2 . I thought you select between them by clicking the arrow next to PLAY?
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#1128 [22:02] <CubeTheThird> Anorak, that's right. But in the Options menu I need you to click on the one you're using to edit it
#1129 [22:02] <Anorak> ok, I clicked on the 1.13
#1130 [22:03] <CubeTheThird> Anorak, there, you should see a setting for Java Executable
#1131 [22:03] <CubeTheThird> Anorak, edit it, and set it to this: C:\Program Files (x86)\Java\jre1.8.0_181\bin\javaw.exe
#1132 [22:04] <Anorak> I don't see that. All I see are options for Resolution and Game directory
#1133 [22:05] <CubeTheThird> Anorak, hmm it might be hidden. Go back to the options menu and turn on Advanced settings
#1134 [22:06] <Anorak> so replace the "use bundled java runtime" to that file path?
#1135 [22:07] <CubeTheThird> Anorak, yes that's right
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#1137 [22:07] <Anorak> Okay, I did that
#1138 [22:08] <CubeTheThird> Anorak, save it, then try playing again
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#1140 [22:13] <Anorak> I just got this error message. https://paste.ubuntu.com/p/fWC9sxHKV5/
#1141 [22:13] <Anorak> I was flying around, and it seemed kind of laggy, but it was an improvement, and then it crashed.
#1142 [22:14] <CubeTheThird> Anorak, wow ok. That's an issue with your graphics drivers. Let's get you an update
#1143 [22:15] <CubeTheThird> Anorak, try download and install https://downloadcenter.intel.com/download/27892/Intel-Graphics-Driver-for-Windows-10?product=88355
#1144 [22:15] <Anorak> quick question: how come it's only starting to be a problem now? It may not have been insane graphics and fps prior to the update, but it was much better than it is now.
#1145 [22:16] <Anorak> at that page I see 2 files available for download, and I can't tell the difference, does it matter which one?
#1146 [22:17] <CubeTheThird> Anorak, well 1.13 did a big update to the graphics libraries it uses, so the issue may have surfaced because of that
#1147 [22:17] <CubeTheThird> Anorak, get the first download, which is the exe
#1148 [22:17] <Anorak> ok
#1149 [22:21] <Anorak> Do I want to "automatically run WinSAT and enable the Windows Aero desktop theme"?
#1150 [22:23] <CubeTheThird> Anorak, ya you can do that
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#1152 [22:25] <Anorak> Okay, I need to restart my computer. I'll rejoin this when that's over.
#1153 [22:25] <CubeTheThird> ok
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#1156 [22:31] <Anorak> Okay, I installed the graphics thing
#1157 [22:31] <CubeTheThird> Anorak, ok. Turn off the Java Executable setting, and try the game again
#1158 [22:35] * sadlyrush691 [webchat@cpe-144-137-150-26.qb07.qld.asp.telstra.net] has joined #minecrafthelp
#1159 [22:35] <Anorak> Ok. There was still occasional laggy times, but I'm pretty sure that's how it was before, and just cuz of the nature of my hardware and network. However, after I hit ESC to type this up, it crashed and I got this report message https://paste.ubuntu.com/p/Cvy4Dd5ySx/
#1160 [22:36] <sadlyrush691> hello, i'm having problems with minecraft. It keeps crashing when i get to the title screen.
#1161 [22:36] <Anorak> Also, I got a notification saying a java update is out, is it fine to get that update?
#1162 [22:36] <CubeTheThird> sadlyrush691, do you get a crash report?
#1163 [22:36] <sadlyrush691> no it just crashes
#1164 [22:36] <CubeTheThird> Anorak, ya that should be fine. Right now the game is using its bundled version of java
#1165 [22:36] <CubeTheThird> sadlyrush691, do you have Discord running?
#1166 [22:36] <sadlyrush691> yes i do
#1167 [22:37] <CubeTheThird> Anorak, can you uncheck the Java Executable slider and try again?
#1168 [22:37] <CubeTheThird> sadlyrush691, the Overlay setting in Discord is known to cause issues with the latest version. Try turning that off, or quitting Discord
#1169 [22:37] <Anorak> can you repaste the file path?
#1170 [22:38] <CubeTheThird> Anorak, I'm asking you to turn off the setting, not to set it to the path....
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#1172 [22:38] <sadlyrush691> hang on i'll get it up and see if that works
#1173 [22:39] <Anorak> Oh. I had already turned that off.
#1174 [22:39] <Brandon35SD> Hello! I was looking to get some help with an issue, my issue is that whenever I open my game, it will either make it to the mojang logo or the splash screen and won't continue from that point and stops responding, this is the log from the output. https://paste.ubuntu.com/p/WHXnJWqPW2/
#1175 [22:39] <sadlyrush691> it's still crashing\
#1176 [22:40] <sadlyrush691> no it's fine now rthanks for the help
#1177 [22:40] <CubeTheThird> Anorak, oh really? the report you sent me said it was running the other one...
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#1179 [22:40] <CubeTheThird> Brandon35SD, one moment
#1180 [22:40] <Brandon35SD> never mind it was discord lmao
#1181 [22:40] <CubeTheThird> haha ok
#1182 [22:40] <Brandon35SD> Thank you anyways!
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#1184 [22:41] <Anorak> ok, I'll try again, with the bundled one
#1185 [22:44] <Anorak> I was probably averaging around 30 frames. Now that my character is completely stationary, I'm averaging just under 60 frames (like 58-59-60). However, there was a time when I landed from flying with Elytra where my frames dropped to <5 for a couple seconds.
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#1187 [22:44] <mahelious> hi. i am getting an error "Failed to login: The authentication servers are currently down for maintenance." when attempting to access a known server
#1188 [22:44] <CubeTheThird> Anorak, hmm ok. You're using a laptop right?
#1189 [22:45] <Anorak> correct
#1190 [22:45] <CubeTheThird> mahelious, what Operating System are you using?
#1191 [22:45] <CubeTheThird> Anorak, is it currently plugged into power?
#1192 [22:45] <mahelious> have a clean minecraft install, and no firewall or av to block connections
#1193 [22:45] <Anorak> yep
#1194 [22:45] <mahelious> CubeTheThird linux mint 19
#1195 [22:45] <CubeTheThird> mahelious, what versions of java do you currently have installed?
#1196 [22:46] <CubeTheThird> Anorak, can you check your computer's power settings and make sure they are set to max performance?
#1197 [22:46] <mahelious> 10 and 8 i believe
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#1199 [22:46] <mahelious> openjdk 8 came down when i installed the deb, but 10 is the set version
#1200 [22:47] <CubeTheThird> mahelious, ok. Unless you need it, remove java 10. You should only have 8 installed. After that you'll need to run a couple of commands
#1201 [22:51] <Anorak> I'm not sure exactly what you mean. All I see for power settings is changing when it goes to sleep/screen turns off when connected to power
#1202 [22:51] <CubeTheThird> Anorak, hmm I wonder if windows 10 changed the menus for it
#1203 [22:51] <mahelious> CubeTheThird ok, what are the commands ?
#1204 [22:52] <CubeTheThird> mahelious, open a console as root, and run this: /usr/bin/printf '\xfe\xed\xfe\xed\x00\x00\x00\x02\x00\x00\x00\x00\xe2\x68\x6e\x45\xfb\x43\xdf\xa4\xd9\x92\xdd\x41\xce\xb6\xb2\x1c\x63\x30\xd7\x92' > /etc/ssl/certs/java/cacerts
#1205 [22:52] <CubeTheThird> mahelious, after that, run this: /var/lib/dpkg/info/ca-certificates-java.postinst configure
#1206 [22:55] <thelounge28> Hello, my game keeps crashing whenever I log in and the crash report says it is caused by "We are asking a region for a chunk out of bound"
#1207 [22:55] <CubeTheThird> thelounge28, copy the full crash report onto http://paste.ubuntu.com and give the URL here.
#1208 [22:57] <thelounge28> https://paste.ubuntu.com/p/KVtRWcW5zR/
#1209 [22:57] <Anorak> Yeah, I'm not sure exactly what I'm looking for.
#1210 [22:57] <thelounge28> Anorak try searching power plans on windows search bar
#1211 [22:57] <CubeTheThird> thelounge28, is this for a newly created world, or one converted from a previous version?
#1212 [22:58] <Anorak> I found power plans, and it's just stuff about when to turn of display, when to go to sleep, and brightness.
#1213 [22:59] <thelounge28> Its a world that deleted itself but it was recovered when I made a new world with the same name
#1214 [23:00] <CubeTheThird> thelounge28, ah that sounds like it's the result of a bug that currently exists where deleted versions aren't deleted properly
#1215 [23:03] <thelounge28> oh how do i delete the old versions properly then?
#1216 [23:03] <CubeTheThird> thelounge28, normally this doesn't happen. You can go into the .minecraft folder in saves and manually delete them
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#1218 [23:06] <thelounge28> how do I know which saves is bad?
#1219 [23:06] <thelounge28> should there only be one save file?
#1220 [23:07] <CubeTheThird> thelounge28, it would be whichever ones aren't in the singleplayer menu, but are in the folder
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#1223 [23:16] <CubeTheThird> well I'm off to bed
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#1225 [23:19] <Reason> Oooh, anyone awake?
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#1227 [23:24] <Reason> Okays, so to leave this here: I have a 5 year old minecraft account, the last year my daughter has been using it (I let her, she's 8. lol) Today I want to get her 'her own account' but actually I want to give her mine but keep my email address and give her her own email address. So I successfully changed the 'mp' (my 5 year old account email addre
#1228 [23:24] <Reason> ss) address to her email. That leaves My email address open so that I can make a new account for myself.. But it's saying that my email address is 'already being used' by an account. My question is, is there an amount of time I should wait to be able to use that email address? Or should I just send a ticket already?
#1229 [23:24] <Reason> (yey spam) will check back in soon :)
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