#1 [00:00] * David [webchat@modemcable085.192-81-70.mc.videotron.ca] has joined #minecrafthelp
#2 [00:00] <David> hello ?
#3 [00:01] <David> i have a glitch or bug with my game that it wont let me download the versions making the game unplayableç
#4 [00:03] * sami [webchat@modemcable085.192-81-70.mc.videotron.ca] has joined #minecrafthelp
#5 [00:04] <sami> hello ?
#6 [00:09] * Billy7 [webchat@cpe-72-230-215-229.stny.res.rr.com] has joined #minecrafthelp
#7 [00:09] <sami> hey billy
#8 [00:09] <Billy7> Hey Guys, I have a little problem! when I try to Start Minecraft I get this message
#9 [00:10] <Billy7> oops
#10 [00:10] <Billy7> doesn't let me send it
#11 [00:10] <Billy7> oof
#12 [00:10] * David [webchat@modemcable085.192-81-70.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#13 [00:10] <Billy7> well it's it's something with the native launcher
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#16 [00:30] <MrSkullis> For the past 2 days my Minecraft account has not been accessible. I have done research on the problem which is the fact that MCLeaks is installed and I'm very aware of this but the point is that I have not and will never use MCLeaks as it hasn't been installed period. I cant even log into my Mojang account and it is not a network or firewall issue
#17 [00:30] <MrSkullis> I have been stressing out and would like some help. I have checked a video about 30 minutes ago that shows a guy getting a email from mojang saying to install MCLeaks switch to Mojang and close out and never use it again basically I have done that and when ever I go to log back into Minecraft it still remains.
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#20 [00:56] * Alexander [webchat@187.250.133.243.dsl.dyn.telnor.net] has joined #minecrafthelp
#21 [00:56] <Alexander> hello
#22 [00:57] <Alexander> #minecrafthelp hello
#23 [00:58] <Alexander> #minecrafthelp i bought minecraft game with code card but i can only play demo
#24 [00:59] <Alexander> #minecrafthelp hello somone answer me please
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#28 [01:28] <Turna> My minecraft account has seemed to be stolen i got emails stating that they have changed both the email and password to my account. What are the first steps to getting it back?
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#35 [02:39] * jesoo [webchat@93.68.129.75] has joined #minecrafthelp
#36 [02:40] <jesoo> hi, my minecraft gives me an error when i try to load a world or join a server "failed to create a child loop"
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#39 [02:46] <jay> hi, my minecraft crashes and guves me this error "failed to create a child loop" what can i do?
#40 [02:51] * Raexha [webchat@37.231.230.213] has joined #minecrafthelp
#41 [02:51] <Raexha> Hi.
#42 [02:51] <Raexha> Any Staff Online? I really need Help Asap.
#43 [02:57] <Raexha> So, I've sent A Password cannot reset Issue and no one responded yet, i've been waiting for 5 Days.
#44 [03:14] * Ruben [webchat@ip-81-11-233-219.dsl.scarlet.be] has joined #minecrafthelp
#45 [03:17] <Ruben> Hi, I have a really frustrating error. My minecraft is crashing every 10 minutes (around 10 minutes) and it also have much laggspikes (can't be a problem with my pc because I can run gta v, ...) but that isn't the worst problem. This is my error code: https://pastebin.com/nKupfCh8 .
#46 [03:27] <Raexha> Do Staff read this Chat??
#47 [03:29] <Ruben> Think so
#48 [03:29] <Ruben> but nowbody reacts
#49 [03:29] <Raexha> I have been waiting for almost 1 hour...
#50 [03:34] * jay [webchat@2.43.39.109] has quit. (Quit: webchat.esper.net)
#51 [03:43] <Raexha> Absol, can you help
#52 [03:44] <Raexha> I just wana know when am i getting a response....
#53 [04:56] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#54 [05:01] * YureiChu [webchat@05418e2f.skybroadband.com] has joined #minecrafthelp
#55 [05:01] <YureiChu> so basically
#56 [05:02] <YureiChu> having a problem with my mojang screen freezing
#57 [05:02] <Greymagic27> What exactly happens?
#58 [05:03] <YureiChu> i try to load any version of minecraft, and the mojang loading screen freezes, i left it for 20 mins and it still didnt work
#59 [05:03] <YureiChu> also tried running an antivirus and that didnt solve anything
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#62 [05:14] * TomyTheSlovak [webchat@adsl-dyn89.91-127-146.t-com.sk] has joined #minecrafthelp
#63 [05:16] <TomyTheSlovak> Hi. I already installed Hyperium client 1.8.9. When i launch it, i saw the error: Failed to download file, the file contents differ from what was expected. 1.8.json. What is the problem? [Sorry for my english im from slovakia]
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#65 [05:53] * louie [webchat@5acdb36a.bb.sky.com] has joined #minecrafthelp
#66 [05:53] <louie> hello?
#67 [05:54] <louie> I need some help
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#69 [06:09] * tonymelony [webchat@f148022.upc-f.chello.nl] has joined #minecrafthelp
#70 [06:09] <tonymelony> oi geezers
#71 [06:10] <tonymelony> When asking for password reset im not getting the email
#72 [06:12] <tonymelony> In my mailbox I have an email that my account was migrated on 28-5. Don't really remember doing it tho. But I now don't receive the password reset email...
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#76 [06:14] <DJCrafty> I've just downloaded MC for the first time and installed it. When I press PLAY it says 'the game crashed whilst initialising game'
#77 [06:14] <DJCrafty> I've tried this numerous times and it happens every time
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#81 [06:37] * Woodie [webchat@n218250226088.netvigator.com] has joined #minecrafthelp
#82 [06:39] <Woodie> After I updated my GPU driver to 398.82, I cannot run Minecraft, it just keep crashing, saying The game crashed whilst unexpected error
#83 [06:39] <Woodie> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#84 [06:39] <Woodie> I am using nVidia GTX 1070
#85 [06:40] <yuken> Woodie, downgrade your driver if it was a driver upgrade that caused it.
#86 [06:40] <Woodie> So do I need to skip this update?
#87 [06:41] <yuken> Sure, if it's causing issues. Regressions happen all the time on video drivers.
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#106 [09:17] <oi76tf> Why won't my minecraft game screen go full screen
#107 [09:18] * oi76tf [webchat@cpc97726-bolt17-2-0-cust450.10-3.cable.virginm.net] has quit. (Client Quit)
#108 [09:18] <Greymagic27> Have you tried pressing F11
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#112 [10:23] * Dorian [webchat@188.26.1.226] has joined #minecrafthelp
#113 [10:23] <Dorian> Hey, anybody there?
#114 [10:23] <Greymagic27> Yep
#115 [10:23] <Greymagic27> How can I help?
#116 [10:24] <Dorian> Hi, i got an in game problem with my fps. I get an area in my world where the fps drops to 10-15
#117 [10:24] <Dorian> But just when i look at that certain spot
#118 [10:24] <Dorian> Which didn't happen until like 20 minutes ago
#119 [10:24] <Greymagic27> There might be alot going on at that spot, You could try going in spectator to look
#120 [10:25] <Dorian> There is really nothing going on there
#121 [10:25] <Dorian> It's in the middle of my storage room, right on the ground, i look but there is just solid blocks there
#122 [10:25] <Greymagic27> >>? improve-fps
#123 [10:25] <Greymagic27> WELP
#124 [10:25] <Greymagic27> Some pointers on how to improve FPS: update graphics drivers, use 64 bit java (if applicable), toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#125 [10:25] * Webchat_34586 [webchat@customer-mred-15.static.metrored.net.mx] has joined #minecrafthelp
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#127 [10:26] <Dorian> Btw i had a horse down there and as soon as i put a saddle and diamond armor on him, he glitched out, disappeared and i started having this problem
#128 [10:26] <Dorian> Right in the spot where the horse glitched out
#129 [10:27] <Greymagic27> Then it might be a chunck glitch
#130 [10:27] <Greymagic27> chunk*
#131 [10:27] <Dorian> And how can i fix such glitch?
#132 [10:27] <Greymagic27> If it were me I would recreate the world on the same seed, Spawn in the tools and rebuild everything
#133 [10:27] <Dorian> Damn
#134 [10:27] <urielsalis> Greymagic27, ??>
#135 [10:27] <urielsalis> :P
#136 [10:27] <Greymagic27> Ty :P
#137 [10:28] <urielsalis> also you need to point at a user
#138 [10:28] <Dorian> Well i have a backup that i made yesterday, but i played for like 8 hours today and did a lot of work and i really don't feel like doing it again :C
#139 [10:40] * Reed [webchat@mail.promoempresas.net] has joined #minecrafthelp
#140 [10:43] <Reed> Unable to log in. Received invalid username/password. Reset password and waited over 24hrs, still no success. I then created a new account and validated it and received the same invalid username/password error.
#141 [10:44] <Greymagic27> Please contact mojang
#142 [10:44] <Greymagic27> https://help.mojang.com/
#143 [10:44] <urielsalis> ??> Reed account/send-email
#144 [10:44] <Absol> Reed: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#145 [10:44] <Absol> Reed: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#146 [10:44] <urielsalis> ??> Reed account/trans-id
#147 [10:44] <Absol> Reed: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
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#153 [10:51] <Phoenix> Pls Help. My Minecraft is not loading up. As soon as it is about to to open it crashes.
#154 [10:51] <Phoenix> Crash log:
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#163 [11:14] <Greymagic27> Phoenix
#164 [11:14] <Greymagic27> What is the crash log?
#165 [11:16] * sulaiman [webchat@toroon5037w-lp140-01-76-67-61-157.dsl.bell.ca] has joined #minecrafthelp
#166 [11:18] <sulaiman> Hello I am having an issue with getting on to play minecraft and it appears that something about pixel format not accelerated is making me not able to play and it crashes a lot. So I have just did something to about the dxdiag thing and it is showing me here. Note: that I have installed windows 10 on my computer and it use to be a windows 7.
#167 [11:18] <urielsalis> sulaiman, can you give us the dxdiag?
#168 [11:18] <sulaiman> https://paste.ubuntu.com/p/68BJhh2dXD/
#169 [11:19] <urielsalis> sulaiman, you will need to either downgrade to Windows 7 or get a new GPU(if its a desktop PC)
#170 [11:19] <urielsalis> sulaiman, there are no drivers for your graphics card for Windows 10
#171 [11:19] <sulaiman> But I reseted my computer
#172 [11:19] <sulaiman> and it worked
#173 [11:19] <sulaiman> the last time
#174 [11:20] <urielsalis> sulaiman, that would be the generic driver, that doesnt support OpenGL fully
#175 [11:20] <sulaiman> its something about the graphics card
#176 [11:20] * bugattideclan [webchat@213-202-162-193.bas503.dsl.esat.net] has joined #minecrafthelp
#177 [11:20] <urielsalis> sulaiman, indeed, Intel has not released drivers for Windows 10 for it
#178 [11:20] <sulaiman> But I remember the last time my brother did something
#179 [11:20] <sulaiman> on minecraft and it worked
#180 [11:20] <sulaiman> the last time i reseted it
#181 [11:20] <bugattideclan> guys what on earth does "java.lang.RuntimeException: glCheckFramebufferStatus returned unknown status:36061" mean?
#182 [11:21] <mattym> bugattideclan, Just another error with basically the same meaning as the last one you had.
#183 [11:22] <bugattideclan> Ah right. Im nearly there. i done a clean boot and it worked. It has a mind of its own. Some days im able to play for hours, some days im not
#184 [11:22] <bugattideclan> my computers haunted
#185 [11:22] <mattym> bugattideclan, It really seems like there is something up with some of the hardware.
#186 [11:23] <sulaiman> ?
#187 [11:23] <mattym> sulaiman, As you were already told, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#188 [11:23] <sulaiman> Okay thanks
#189 [11:23] <sulaiman> can I give you a 5 star
#190 [11:23] <sulaiman> ?
#191 [11:24] <bugattideclan> yeah. I mentioned that to nvidia but they kind of panicked and was like no no no we dont deal with that kind of speculation. I was like is it cause im irish ya think im ganna try take a 1080TI off yous? which is exactly what im tryna do haha
#192 [11:24] <Greymagic27> Its' not tripadvisor :P
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#194 [11:24] <mattym> bugattideclan, Its a custom built machine right?
#195 [11:24] <bugattideclan> it is yeah
#196 [11:24] <bugattideclan> Just built so everything is under warranty
#197 [11:24] <mattym> bugattideclan, Do you have room to put the GPU on a different slot, also the RAM sticks into a different channel?
#198 [11:25] <bugattideclan> yeah i do i have plenty. Will i try that?
#199 [11:25] <mattym> bugattideclan, That would at least help ruling out an issue with the motherboard.
#200 [11:25] * xXbluefellXx [webchat@cpc116984-telf14-2-0-cust147.16-1.cable.virginm.net] has joined #minecrafthelp
#201 [11:25] <mattym> bugattideclan, Then to rule out the RAM as an issue, try with only one of the sticks at a time.(if you have multiple RAM sticks)
#202 [11:26] <bugattideclan> also i think its normal, never came across it before cause ive never had a high end card. But when its making a huge amount of FPS, it kinda screams a wee bit. Only came across it in minecraft but every other game is running too graphic heavy to make huge amounts of fps
#203 [11:26] <mattym> bugattideclan, If any of that makes a change, you will know its the GPU, then you can RMA it.
#204 [11:27] <mattym> bugattideclan, Who actually made the GPU, or is it a founder edition directly from Nvidia?
#205 [11:27] * Phoenix [webchat@157.39.238.187] has quit. (Quit: webchat.esper.net)
#206 [11:31] <xXbluefellXx> hi um..........my game keeps crashing and saying The game crashed whilst initializing game here's the full thing
#207 [11:31] <bugattideclan> its a EVGA geforce
#208 [11:31] <bugattideclan> 1070 Superclocked black edition
#209 [11:32] <xXbluefellXx> The game crashed whilst initializing game
#210 [11:32] <xXbluefellXx> Error: dda: Unable to fit: minecraft:block/lava_flow - size: 32x32 - Maybe try a lowerresolution resourcepack?
#211 [11:32] <mattym> ??> xXbluefellXx launcher/log-txt
#212 [11:32] <Absol> xXbluefellXx: We need to see your full launcher log, which is created in the game directory.
#213 [11:32] <Absol> xXbluefellXx: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#214 [11:33] <mattym> bugattideclan, Yeah, check with EVGA's support as well, they should be able to direct you through the troubleshooting steps needed to either fix it, or qualify for a RMA.
#215 [11:33] <bugattideclan> yeah. Nvidia worked ok, ill try EVGA. Thanks Matty for all the help. And the same to cube and odysseius
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#217 [11:34] * Webchat_43006 [webchat@86-122-42-226.rdsnet.ro] has joined #minecrafthelp
#218 [11:34] <Webchat_43006> Hello
#219 [11:35] <Greymagic27> Hello.
#220 [11:35] <Webchat_43006> You are a developer?
#221 [11:35] <Greymagic27> Why?
#222 [11:36] <Webchat_43006> Are you a developer????
#223 [11:36] <mattym> Webchat_43006, No one here is.
#224 [11:36] <Webchat_43006> Ok
#225 [11:36] <Lord_Ralex> Why would you want a developer anyways.
#226 [11:36] <Lord_Ralex> It's a pointless question.
#227 [11:36] <Lord_Ralex> If you have an issue, say what it is.
#228 [11:36] <Webchat_43006> Because my account was hacked
#229 [11:36] <Lord_Ralex> Developers would not deal with that.
#230 [11:36] <Lord_Ralex> So your original question still served no value.
#231 [11:37] <Lord_Ralex> ??> Webchat_43006 mojang/email
#232 [11:37] <Absol> Webchat_43006: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#233 [11:37] <Absol> Webchat_43006: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#234 [11:37] <Webchat_43006> I mailed them.
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#236 [11:54] * needhelp [webchat@c-73-139-91-5.hsd1.fl.comcast.net] has joined #minecrafthelp
#237 [11:54] <needhelp> hoe fo youmake a teleporter
#238 [11:55] <Greymagic27> ?
#239 [11:55] <needhelp> 'how do you'
#240 [11:55] <Greymagic27> You can't make a teleporter in vanilla minecraft
#241 [11:56] <needhelp> i have a rail and i want it to teleport the person when they pass a certain spot i have minecraft java 1.14
#242 [11:56] <Greymagic27> You can't use rails to teleport
#243 [11:56] <Greymagic27> You can use them for rail lines
#244 [11:57] <needhelp> so how do you suggest i should doit can i eject them out of the cart and teleport them?
#245 [11:58] <mattym> needhelp, This is technical support, take your question to the forums, reddit, or elsewhere.
#246 [11:58] <needhelp> sorry
#247 [12:01] * tankmaster629 [webchat@ip72-193-94-60.lv.lv.cox.net] has joined #minecrafthelp
#248 [12:02] <tankmaster629> my minecraft hasn't been responding for nearly a month. every time I try to launch it it says not responding. I've tried re installing it like 4 times and I re instaled java to. can anyone help?
#249 [12:03] <yuken> do you have discord, tankmaster629?
#250 [12:03] <tankmaster629> no
#251 [12:03] <Greymagic27> Why does that matter yuken
#252 [12:03] <yuken> Do you get a crash log, tankmaster629?
#253 [12:03] <tankmaster629> no. it's not crashing it's just not responding
#254 [12:03] <Greymagic27> Are you running any mods?
#255 [12:03] <tankmaster629> no
#256 [12:04] <yuken> ??> tankmaster629 tools/hjt
#257 [12:04] <Absol> tankmaster629: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#258 [12:04] <Absol> tankmaster629: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#259 [12:05] <tankmaster629> okay...
#260 [12:06] <tankmaster629> starting download
#261 [12:06] <tankmaster629> how do I run as administrator
#262 [12:07] <Greymagic27> Right click
#263 [12:07] <yuken> It should ask you when you run it.
#264 [12:07] <tankmaster629> got it
#265 [12:09] <tankmaster629> https://paste.ubuntu.com/p/TK92YRKPV9/
#266 [12:10] <tankmaster629> here it is
#267 [12:10] <yuken> Looked through it, don't see anything running besides MC & PremierOpinion. The latter is malware that has caused issues with Minecraft before.
#268 [12:10] <yuken> I'd try installing AVG & doing a clean.
#269 [12:10] <yuken> ??> tankmaster629 av/adwcleaner
#270 [12:10] <Absol> tankmaster629: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#271 [12:10] <Absol> tankmaster629: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#272 [12:11] <tankmaster629> so it's a virus that's blocking minceraft
#273 [12:11] <yuken> Possibly, not guaranteed.
#274 [12:12] <tankmaster629> ok
#275 [12:12] <tankmaster629> thanks to everyone who's helping me. I need minecraft for a programing class I'm starting so this is very useful
#276 [12:16] * tankmaster629 [webchat@ip72-193-94-60.lv.lv.cox.net] has joined #minecrafthelp
#277 [12:16] <tankmaster629> back
#278 [12:17] <yuken> and did you try Minecraft yet?
#279 [12:17] <tankmaster629> booting up launcher now
#280 [12:18] <tankmaster629> still not responding
#281 [12:19] <tankmaster629> WORKS YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
#282 [12:19] <tankmaster629> Thank you
#283 [12:19] <tankmaster629> goodbye
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#285 [12:44] * thecooldude [webchat@65-102-108-175.dlth.qwest.net] has joined #minecrafthelp
#286 [12:46] <thecooldude> hi im trying to update to the latest minecraft and 3 times now it keeps giving me an error:failed to download file "dragon_fish.ogg
#287 [12:48] <Greymagic27> ??> thecooldude av/bytefence
#288 [12:48] <Absol> thecooldude: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#289 [12:48] <thecooldude> I do not have bytefence
#290 [12:48] <Greymagic27> ??> thecooldude tools/hjt
#291 [12:48] <Absol> thecooldude: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#292 [12:48] <Absol> thecooldude: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#295 [13:22] <Pugabyte> A friend is having issues installing Minecraft (via .msi installer) and using the .exe. With the installer, they were getting this error: “The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755.” After googling a bit and following a couple of the proposed solu
#296 [13:22] <Pugabyte> tions, none of which seeming to be at all the cause (already on the settings they recommended we switch to etc), we tried using the .exe launcher instead. That began throwing "cannot create/delete this file/folder" errors. We checked the user permissions throughout both processes and found no anomalies. Anyone have any idea what we could try next?
#297 [13:23] <mattym> ??> Pugabyte error/download
#298 [13:23] <Absol> Pugabyte: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#299 [13:27] <Pugabyte> Doesnt seem to have any of those installed
#300 [13:28] <mattym> Have them join here.
#301 [13:30] <Pugabyte> His name will be mrfishguy
#302 [13:34] <Pugabyte> Nevermind, they found Windows Defender was causing the issue.
#303 [13:34] <mattym> Odd
#304 [13:34] <mattym> Thats never caused issues before.
#305 [13:35] <Pugabyte> I've seen it cause network issues but not installer issues like this, I'm about as confused as you
#306 [13:36] <mattym> Probably still something else on the system causing a conflict.
#307 [13:37] <mattym> Or just needing an update to something.
#308 [13:38] <Pugabyte> Possibly :p I suggested they run a virus scan before, maybe that fixed it. But oh well, thanks for all you do in this channel, even though I didn't need it this time I've been idle here for years, really appreciate it!
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#328 [14:12] * JH440 [webchat@c-73-229-102-26.hsd1.co.comcast.net] has joined #minecrafthelp
#329 [14:12] <JH440> Getting error message, "An unexpected issue occurred and the game has crashed. We're sorry for the inconvience." Which happens every time I try to load any save.
#330 [14:13] * JH440 [webchat@c-73-229-102-26.hsd1.co.comcast.net] has quit. (Client Quit)
#331 [14:17] * JH440 [webchat@c-73-229-102-26.hsd1.co.comcast.net] has joined #minecrafthelp
#332 [14:18] <JH440> Getting error message, "GAME CRASH. An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience." Every time I try to load a saved world. What can I do?
#333 [14:18] <mattym> ??> JH440 launcher/log-txt
#334 [14:18] <Absol> JH440: We need to see your full launcher log, which is created in the game directory.
#335 [14:18] <Absol> JH440: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#336 [14:21] <JH440> https://paste.ubuntu.com/p/Sp2XwCDx9N/
#337 [14:23] <mattym> JH440, Does it happen in any world you try to load, or just this one?
#338 [14:23] <JH440> Just this one
#339 [14:24] * Coderboy14 [webchat@c-73-187-150-199.hsd1.pa.comcast.net] has joined #minecrafthelp
#340 [14:25] <mattym> JH440, Was the world made before 1.13?
#341 [14:25] <JH440> It was created in 1.12 and recently moved to 1.13
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#344 [14:26] <mattym> JH440, Did you allow it to update the world when you first opened it in 1.13?
#345 [14:26] <JH440> Yes
#346 [14:27] * El_LUX [webchat@93-141-48-172.adsl.net.t-com.hr] has quit. (Client Quit)
#347 [14:27] <JH440> It did update
#348 [14:27] <mattym> JH440, It seems like it is a problem with that world save.
#349 [14:28] <JH440> What can I do?
#350 [14:29] <mattym> JH440, See if a 3rd party tool can repair it, otherwise use a different world.
#351 [14:29] <JH440> Okay. What third party tool do you recommend?
#352 [14:30] <mattym> JH440, You will probably need to try a few. The error isn't specific enough to know which will work off hand.
#353 [14:30] <JH440> Could using chunks have caused the issue?
#354 [14:31] <mattym> Using what?
#355 [14:31] <JH440> I can't seem to find any on google. What should I search under?
#356 [14:31] <JH440> Chunks
#357 [14:31] <mattym> JH440, Chunks are the name Minecraft uses for areas of the world, are you talking about something else?
#358 [14:31] <JH440> um I went through the nether to new chunks and it was fine
#359 [14:32] <JH440> then I went to new chunks in the overworld somewhere else and that's when the problem started
#360 [14:33] * KyleS [webchat@16.22.39.217.dyn.plus.net] has joined #minecrafthelp
#361 [14:33] <mattym> JH440, None of the tools I can think of, have versions that will work with 1.13
#362 [14:33] <JH440> If I revert to 1.12 will it work?
#363 [14:34] <mattym> No, probably only cause more issues.
#364 [14:34] <KyleS> When my minecraft starts i just get a minecraft is not responding and then a java tm binary is not responding message apparently this happens with the new launcher can anyone help
#365 [14:34] <KyleS> ?
#366 [14:34] <mattym> KyleS, When does it start doing that? Before the main menu, or after you try to load a world?
#367 [14:35] <KyleS> before the main menu
#368 [14:35] * louie221 [webchat@104-159-223-89.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#369 [14:35] <mattym> KyleS, If you are running Discord, disable the Overlay feature in Discord, then run the game again.
#370 [14:35] <KyleS> ok how do i do that
#371 [14:35] <louie221> Hey so ever since the 1.3 update, I can't create or load a world... any idea why that could be? It just keeps crashin
#372 [14:36] <mattym> ??> louie221 launcher/log-txt
#373 [14:36] <Absol> louie221: We need to see your full launcher log, which is created in the game directory.
#374 [14:36] <Absol> louie221: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#375 [14:36] <KyleS> ok ive disabled the overlay
#376 [14:36] * KyleS [webchat@16.22.39.217.dyn.plus.net] has quit. (Client Quit)
#377 [14:39] <louie221> https://paste.ubuntu.com/p/thFn5fYkFS/
#378 [14:39] <louie221> Did that work?
#379 [14:39] <mattym> louie221, Yes one moment.
#380 [14:39] <louie221> Appreciated
#381 [14:40] <mattym> ??> louie221 win/dxdiag
#382 [14:40] <Absol> louie221: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#383 [14:40] * IISAG3R [webchat@bba472152.alshamil.net.ae] has joined #minecrafthelp
#384 [14:42] <louie221> https://paste.ubuntu.com/p/gkkDsrZJvv/
#385 [14:43] <IISAG3R> Hello, I have a problem when i join a minecraft server it shows me an error of java internal exception, existing connection was forcibly closed by remote host, although my friends join without any problem or error. I'm running on windows 10 Pro, with high-end pc specs and good internet connection, also java is allowed to bypass the firewall.
#386 [14:43] <mattym> louie221, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/27360/Intel-Graphics-Driver-for-Windows-15-45-?product=88345
#387 [14:44] <IISAG3R> ur talking to me?
#388 [14:44] <mattym> IISAG3R, That just means you cannot make a stable connection to that server.
#389 [14:44] <IISAG3R> but I have 0 packet loss.
#390 [14:44] <IISAG3R> and my internet is 50up and 50 down
#391 [14:45] <mattym> IISAG3R, Speed doesn't matter if you cannot make a stable connection to it.
#392 [14:45] <IISAG3R> I used to connect always
#393 [14:45] <IISAG3R> but the problem happend before 2 weeks
#394 [14:45] <Lord_Ralex> what server
#395 [14:45] <IISAG3R> mc.foxcraft.com
#396 [14:46] <IISAG3R> which has many players online with no problems
#397 [14:46] <IISAG3R> i've been playing on it since 3 years
#398 [14:46] <Lord_Ralex> That server is not online
#399 [14:46] <IISAG3R> i mean mcfoxcraft.com
#400 [14:47] <IISAG3R> mcfoxcraft.com is the server
#401 [14:47] <louie221> So I'm downloading that thing, would somebody just briefly tell me what it
#402 [14:48] <louie221> it's gonna do?
#403 [14:48] <Lord_Ralex> IISAG3R, that server is blacklisted
#404 [14:48] <Lord_Ralex> IISAG3R, find a new server.
#405 [14:48] <mattym> Lord_Ralex, Its a driver update.
#406 [14:48] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#407 [14:48] <mattym> oops
#408 [14:48] <mattym> louie221, Its a driver update.
#409 [14:48] <louie221> Gotcha gotcha
#410 [14:48] <IISAG3R> Lord_Ralex what do you mean by blacklisted
#411 [14:48] * Rosie [webchat@c-73-179-222-113.hsd1.fl.comcast.net] has joined #minecrafthelp
#412 [14:48] <Rosie> Hello!
#413 [14:49] <Lord_Ralex> IISAG3R, that server has chosen to ignore the EULA, and as such, is effectively illegal.
#414 [14:49] <Lord_Ralex> IISAG3R, so, go find a new server.
#415 [14:49] <louie221> "The driver being installed is not validated for this computer"
#416 [14:49] <IISAG3R> ok even when I connect to some other servers it shows me the error
#417 [14:49] <Lord_Ralex> IISAG3R, then what is another server you tried
#418 [14:50] <IISAG3R> strengmc.eu
#419 [14:50] <Rosie> hey- if anyone can help me id greatly appreciate it-. at the moment im trying to create a java account. ive gotten as far as to where it asks me to verify my email. everything is written correctly ive checked my email time and time again, yes even the spam folder. and no verifying email shows up. What should I do?
#420 [14:51] <Lord_Ralex> IISAG3R, can you connect to mctest.ae97.net
#421 [14:51] <IISAG3R> wait give me 2 min
#422 [14:52] * srcronics [webchat@169.125.202.143.toolsnet.com.br] has joined #minecrafthelp
#423 [14:52] * Rosie [webchat@c-73-179-222-113.hsd1.fl.comcast.net] has quit. (Client Quit)
#424 [14:53] <louie221> It won't let me download it, it's saying it's not valid for my computer
#425 [14:55] <srcronics> hello, I would like help in order to be able to play minecraft, whenever I go to PLAY it gives this error here "The game crashed whilst initializing game" I go in to see more details and it shows this one
#426 [14:55] <mattym> louie221, Can you find the full Dell model number for the computer.
#427 [14:55] <louie221> Do you happen to know how to do that?
#428 [14:56] <srcronics> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL "anyone know how I can solve?
#429 [14:56] <mattym> louie221, Should be on a sticker somewhere on the PC
#430 [14:56] <mattym> ??> srcronics win/dxdiag
#431 [14:56] <Absol> srcronics: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#432 [14:57] <mattym> louie221, It should say Inspiron 3650 somewhere, but for Dells they should have a service tag or code number as well
#433 [14:57] <srcronics> is it for me to send a dxdiag document?
#434 [14:57] <IISAG3R> Lord_Ralex yes i can
#435 [14:57] <mattym> srcronics, Yes
#436 [14:57] <Lord_Ralex> IISAG3R, then you need to talk to those servers
#437 [14:57] <Lord_Ralex> they use 3rd party software which can muck with network traffic
#438 [14:57] <IISAG3R> Lord_Ralex but they say everything is fine
#439 [14:58] <Lord_Ralex> IISAG3R, and your machine is fine. We can't help when servers use complicated and stupid tools
#440 [14:58] <louie221> So you need the service tag?
#441 [14:58] <Lord_Ralex> That are both mucking with the network traffic and known to cause issues.
#442 [14:58] <mattym> louie221, If you can find that, yes.
#443 [14:58] <louie221> 5DW2JB2
#444 [14:59] <IISAG3R> thx Lord_Ralex
#445 [14:59] * IISAG3R [webchat@bba472152.alshamil.net.ae] has quit. (Quit: webchat.esper.net)
#446 [15:00] * srcronics [webchat@169.125.202.143.toolsnet.com.br] has joined #minecrafthelp
#447 [15:00] <srcronics> How do I submit? dxdiag
#448 [15:00] <mattym> louie221, Ok this is the driver directly from Dell, try it instead https://downloads.dell.com/FOLDER04723685M/1/Intel-HD-Graphics-Driver_M9K3D_WIN_21.20.16.4821_A00.EXE
#449 [15:02] <srcronics> How do I submit?
#450 [15:02] <srcronics> dxdiag document
#451 [15:02] <mattym> srcronics, Read the instructions you were linked.
#452 [15:02] <srcronics> I did not understand
#453 [15:03] <mattym> ??> srcronics win/dxdiag
#454 [15:03] <Absol> srcronics: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#455 [15:03] * louie221 [webchat@104-159-223-89.dhcp.eucl.wi.charter.com] has quit. (Quit: webchat.esper.net)
#456 [15:03] <srcronics> win/dxdiag
#457 [15:03] <srcronics> lol
#458 [15:03] <srcronics> ok
#459 [15:03] <srcronics> 1 min
#460 [15:05] <srcronics> https://paste.ubuntu.com/p/WjvYvbfc6d/
#461 [15:05] <mattym> srcronics, Ok one moment.
#462 [15:05] <srcronics> ok
#463 [15:07] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#464 [15:07] <mattym> srcronics, Did you change the version of Java minecraft uses to run?
#465 [15:08] <srcronics> no
#466 [15:10] <mattym> srcronics, Make sure it is running on the bundled java, otherwise it will not work with your hardware.
#467 [15:10] <srcronics> How do I do this?
#468 [15:14] <srcronics> mattym How do I do this?
#469 [15:17] * Webchat_03427 [webchat@c-76-27-90-144.hsd1.ut.comcast.net] has joined #minecrafthelp
#470 [15:18] <Webchat_03427> I can't click "agree to terms"...it just keep unclicking me
#471 [15:18] * rmillz [webchat@72.253.168.146] has joined #minecrafthelp
#472 [15:18] <rmillz> im on minecraft for switch
#473 [15:18] <rmillz> accidentally deleted my world... any way possible to get it back?
#474 [15:20] * Webchat_03427 [webchat@c-76-27-90-144.hsd1.ut.comcast.net] has quit. (Client Quit)
#475 [15:24] <srcronics> http://prntscr.com/ki7fdx
#476 [15:24] <srcronics> Which one is right?
#477 [15:30] <JH440> Another error appeared, maybe we can solve this one
#478 [15:30] <JH440> The game crashed whilst exception generating new chunk.
#479 [15:30] <JH440> Error:java.util.concurrent.ExecutionException: h:Loading NBT data
#480 [15:30] <JH440> https://paste.ubuntu.com/p/cHKR5jH2xp/
#481 [15:31] * srcronics [webchat@169.125.202.143.toolsnet.com.br] has quit. (Quit: webchat.esper.net)
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#484 [15:41] * chenb [webchat@ool-4353ca2d.dyn.optonline.net] has joined #minecrafthelp
#485 [15:42] <chenb> My game keep crashing\
#486 [15:42] <chenb> My game keep on crashing
#487 [15:48] <chenb> Hello
#488 [15:52] * Webchat_20361 [webchat@75-136-228-203.static.mant.nc.charter.com] has joined #minecrafthelp
#489 [15:53] <Webchat_20361> When is the minecraft pc items going to be on ps4?
#490 [15:54] <chenb> umm...
#491 [15:54] <Webchat_20361> ...
#492 [15:54] <chenb> what
#493 [15:55] <Webchat_20361> is this website real?
#494 [15:55] <chenb> yea
#495 [15:55] <chenb> are you a person i been waiting
#496 [15:55] * chenb [webchat@ool-4353ca2d.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#497 [15:55] <Webchat_20361> no, i just got here to ask something
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#502 [16:37] * thelounge92 is now known as dyzur
#503 [16:37] <dyzur> I have two capes frmo minecon 2016
#504 [16:37] <dyzur> I lost the email with both cape accounts
#505 [16:37] <dyzur> I have reedeemed one cape
#506 [16:37] <dyzur> can i get help!!
#507 [16:39] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
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#511 [17:42] * charles [webchat@70.44.133.2.res-cmts.sewb.ptd.net] has joined #minecrafthelp
#512 [17:43] <charles> my minecraft account was hacked and the email was changed and i can not access it anymore can someone help me?
#513 [17:43] <Odysseius> charles, Contact Mojang with your transaction ID. Absol will give you the information you need for that.
#514 [17:43] <Odysseius> ??> charles account/trans-id
#515 [17:43] <Absol> charles: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#516 [17:43] <Odysseius> ??> charles account/send-email
#517 [17:43] <Absol> charles: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#518 [17:43] <Absol> charles: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#519 [17:44] <charles> if mt family member deleted the email can i use the card holders name and tell you the number of the card we used
#520 [17:45] <Odysseius> charles, Contact Mojang, they will be able to help you.
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#522 [17:58] * IAmAFreddyIThink [webchat@tcmson2003w-lp140-04-64-231-2-144.dsl.bell.ca] has joined #minecrafthelp
#523 [18:00] <IAmAFreddyIThink> Hi my minecraft keeps crashing and I reinstalled it 7 times can you help me?
#524 [18:00] <IAmAFreddyIThink> plz
#525 [18:19] * andrei [webchat@170.246.129.73] has joined #minecrafthelp
#526 [18:19] <andrei> boa minha conta so acessa demo
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#528 [18:48] * michael [webchat@pc-104-130-86-200.cm.vtr.net] has joined #minecrafthelp
#529 [18:48] <michael> https://paste.ubuntu.com/p/5b2kNgWXhC/
#530 [18:48] * michael is now known as Guest5011
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#533 [19:24] <Zaza> hi
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#541 [20:45] * kafeicream [webchat@pool-72-89-177-232.nycmny.fios.verizon.net] has joined #minecrafthelp
#542 [20:45] <kafeicream> i cant downdload the minecraft game
#543 [20:45] <CubeTheThird> kafeicream, what happens when you try?
#544 [20:46] <kafeicream> the screen says falied download
#545 [20:46] <CubeTheThird> ??> kafeicream av/bytefence
#546 [20:46] <Absol> kafeicream: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#547 [20:52] <kafeicream> still doesnt work
#548 [20:52] <CubeTheThird> kafeicream, what's the error message you get?
#549 [20:55] <kafeicream> its loading for ever
#550 [20:56] <CubeTheThird> ??> kafeicream launcher/log
#551 [20:56] <Absol> kafeicream: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#552 [20:58] <kafeicream> its stuck at staring!!
#553 [20:58] <kafeicream> step
#554 [20:58] <kafeicream> starting
#555 [20:58] <CubeTheThird> kafeicream, ok.. give it a minute then. If it doesn't crash or give you an error, it may just be loading
#556 [21:00] * Ashton [webchat@pool-100-16-137-168.washdc.fios.verizon.net] has joined #minecrafthelp
#557 [21:01] <Ashton> Hello there! I've tried to reinstall minecraft a couple of times now but encounter the same error, even with antivirus and such disabled.
#558 [21:01] <Ashton> https://paste.ubuntu.com/p/BrcqmjtSxF/
#559 [21:02] <CubeTheThird> Ashton, one moment
#560 [21:02] <CubeTheThird> ??> Ashton tools/hjt
#561 [21:02] <Absol> Ashton: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#562 [21:02] <Absol> Ashton: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#563 [21:02] <kafeicream> my game is loading
#564 [21:02] <kafeicream> its taking a long time tho
#565 [21:03] <kafeicream> downdloadin still
#566 [21:04] <Ashton> Absol https://paste.ubuntu.com/p/nS3ZtjYXZ2/
#567 [21:05] <Ashton> wait one sec, didn't paste the entire thing
#568 [21:05] <CubeTheThird> Ashton, lol as just gonna say
#569 [21:05] <CubeTheThird> Ashton, btw Absol is a robot
#570 [21:05] <Ashton> https://paste.ubuntu.com/p/KK8pK8nwVd/
#571 [21:05] <kafeicream> ok it crashed
#572 [21:06] <kafeicream> Unable to download https://resources.download.minecraft.net/47/47800737d078e751698df291054adc596ba8195a to C:/Users\tkhon\AppData\Roaming\.minecraft\assets\objects\47/47800737d078e751698df291054adc596ba8195a
#573 [21:07] <CubeTheThird> ??> kafeicream tools/hjt
#574 [21:07] <Absol> kafeicream: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#575 [21:07] <Absol> kafeicream: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#576 [21:07] <Ashton> Did you get my log Cube?
#577 [21:07] <CubeTheThird> Ashton, I'm seeing that you have avast anti-virus. Can you uninstall it, reboot your PC, then reinstall it?
#578 [21:07] <Ashton> Yes
#579 [21:09] <kafeicream> there
#580 [21:09] * Ashton [webchat@pool-100-16-137-168.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#581 [21:09] <CubeTheThird> ..?
#582 [21:10] <kafeicream> ok
#583 [21:10] <kafeicream> i paste it already
#584 [21:10] <CubeTheThird> kafeicream, give the link to your paste here
#585 [21:10] <kafeicream> https://paste.ubuntu.com/p/jJV72t4fM8/
#586 [21:11] <kafeicream> also im uninstalling my anti- virus
#587 [21:12] <CubeTheThird> wow. didn't even have to convince someone to remove McAfee
#588 [21:13] <webrosc> makes a change
#589 [21:20] * Ashton [webchat@pool-100-16-137-168.washdc.fios.verizon.net] has joined #minecrafthelp
#590 [21:21] <Ashton> Heya there, I uninstalled Avast but still can't finish downloading minecraft
#591 [21:21] <CubeTheThird> Ashton, hmm. Let's run a quick malware scan to be sure
#592 [21:21] <CubeTheThird> ??> Ashton av/adwcleaner
#593 [21:21] <Absol> Ashton: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#594 [21:21] <Absol> Ashton: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#595 [21:22] <Ashton> I'll run a malwarebytes scan if that's alright.
#596 [21:22] <CubeTheThird> Ashton, sure thing. Either works. I just generally find malwarebytes takes longer
#597 [21:23] <webrosc> i run both just to make sure one didn't miss something
#598 [21:23] <webrosc> as in scans, not leaving them on
#599 [21:24] * Ashton [webchat@pool-100-16-137-168.washdc.fios.verizon.net] has quit. (Client Quit)
#600 [21:29] * Ashton [webchat@pool-100-16-137-168.washdc.fios.verizon.net] has joined #minecrafthelp
#601 [21:29] <Ashton> Howdy, I've done my scans to no avail.
#602 [21:29] <Ashton> Removed a few results, but the issue persists
#603 [21:30] <CubeTheThird> Ashton, alrighty then. Let's check your file system. Can you go to the .minecraft folder?
#604 [21:30] <Ashton> alright
#605 [21:30] <Ashton> where now?
#606 [21:31] <CubeTheThird> Ashton, there, delete the assets folder within, then close and re-open the game launcher to try again
#607 [21:31] <Ashton> Still unable to download
#608 [21:32] <CubeTheThird> Ashton, what's the error message?
#609 [21:33] <Ashton> It's the same as it's run before where it'll take awhile and then give me an error. Allow me to wait for the official message.
#610 [21:33] <CubeTheThird> sure thing
#611 [21:45] * james [webchat@pool-71-161-233-144.prvdri.fios.verizon.net] has joined #minecrafthelp
#612 [21:46] <james> hi i'm getting an error that says "Failed to download file. realms-1.13.3.jar" when I'm trying to download the 1.13 update. what's up?
#613 [21:49] * thelounge9 [webchat@107-194-106-31.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#614 [21:49] <thelounge9> Is it possible to transfer a Minecraft Xbox one world to an Xbox 360?
#615 [21:50] <webrosc> thelounge9, nope
#616 [21:50] <thelounge9> no possible way?
#617 [21:50] <webrosc> atleast as far as i know as they are different versions
#618 [21:51] <james> i'm trying to redownload the update? I think it's gonna work now
#619 [21:53] <thelounge9> can I maybe download the world to a hardrive and then access it from the Xbox 360?
#620 [21:53] <webrosc> thelounge9, the 360 version has been discontinued
#621 [21:53] <thelounge9> so I will just have to start my world over?
#622 [21:54] <webrosc> you can 360 to one, but not the other way
#623 [21:54] <thelounge9> if I Xbox 360 to one a world and then play on that world on Xbox one will the world update on the 360?
#624 [21:55] <webrosc> no, saves are on the console itself
#625 [21:55] <webrosc> and cloud when they get backed up to it
#626 [21:55] <thelounge9> oh
#627 [21:57] <thelounge9> well thank you for helping me :)
#628 [21:58] * james [webchat@pool-71-161-233-144.prvdri.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#629 [22:00] * opal [~wowaname@install.gentoo.today] has joined #minecrafthelp
#630 [22:00] <opal> oh did i not have to register to talk in here
#631 [22:00] <opal> whatever i did anyway
#632 [22:01] <opal> anyway, i had a question about running minecraft on a linux system with musl-libc
#633 [22:01] <opal> i looked online and apparently i just need to install liblwjgl manually, but after compiling i'm not sure where to put the libraries
#634 [22:01] <opal> putting .so files in /usr/local/lib still causes minecraft to crash
#635 [22:02] <opal> https://minecraft.gamepedia.com/Tutorials/Update_LWJGL links to a legacy guide
#636 [22:03] <opal> be right back i have to reboot my server
#637 [22:03] * opal [~wowaname@install.gentoo.today] has quit. (Quit: leaving)
#638 [22:07] * celosam [webchat@ip-179-189-157-5.vetorialnet.com.br] has joined #minecrafthelp
#639 [22:08] <celosam> Hello, someone online?
#640 [22:08] <CubeTheThird> celosam, what's up?
#641 [22:08] <celosam> Hey, im in a bit of a pickle, i forgot what email i migrated my premium minecraft account and IF i migrated
#642 [22:09] * opal [~wowaname@install.gentoo.today] has joined #minecrafthelp
#643 [22:09] <opal> back sorry
#644 [22:09] <CubeTheThird> opal, I feel I'm missing context. Why do you need to compile LWJGL manually?
#645 [22:09] <CubeTheThird> celosam, what's your minecraft username?
#646 [22:09] <celosam> celosam
#647 [22:09] <opal> im using openjdk8-icedtea CubeTheThird
#648 [22:10] <CubeTheThird> opal, isn't that one specifically for browser integration?
#649 [22:10] <opal> searching that online in conjunction with "minecraft" brings up others trying to run it using icedtea and having to compile lwjgl
#650 [22:10] <CubeTheThird> celosam, well as far as I can tell the name was changed once, and changed back, so I'd assume you've migrated in that case
#651 [22:10] <Ashton> issue resolved, thanks cube
#652 [22:10] <CubeTheThird> Ashton, ah good!
#653 [22:10] <Ashton> Its just REALLY slow for whatever reason
#654 [22:11] <opal> lwjgl is crossplatform support, doesnt mention anything about browsers
#655 [22:11] <celosam> I bought it some years ago and stopped playing, tried to come back and the email and username had changed
#656 [22:11] <Ashton> downloading for minecraft is much slower than steam or otherwise
#657 [22:11] <opal> https://github.com/LWJGL/lwjgl3
#658 [22:11] <celosam> I called suport and they reseted it
#659 [22:11] <CubeTheThird> Ashton, steam has amazing servers for their game delivery
#660 [22:11] <Ashton> But even just normal other games
#661 [22:11] <CubeTheThird> celosam, ahhh, so in that case it might not be migrated
#662 [22:12] <Ashton> It took me like more than half an hour to download that. Are the servers having some difficulty right now?
#663 [22:12] <CubeTheThird> opal, no no, I believe the icedtea flavour of java is intended for browser integration
#664 [22:12] <celosam> It says on the mojang site that it already has
#665 [22:12] <opal> oh i see
#666 [22:12] <CubeTheThird> Ashton, not that I'm aware of, though I'm not 100% sure which servers they're using for distribution at this point
#667 [22:12] <celosam> I just dont know what email i had migrated
#668 [22:13] <CubeTheThird> opal, anything stopping you from installing openjdk8-jre?
#669 [22:13] <opal> CubeTheThird: no thats icedtea-web
#670 [22:13] <Ashton> Heaven forbid I have to install this again lol
#671 [22:13] <opal> sun jre isnt packaged in alpine linux
#672 [22:13] <opal> er
#673 [22:13] <opal> nvm i misread
#674 [22:13] <opal> let me see if i have that installed
#675 [22:13] <CubeTheThird> celosam, if you migrated, you can test your emails on the account password reset page through account.mojang.com/me
#676 [22:13] <opal> CubeTheThird: yeah i have that installed
#677 [22:14] <opal> openjdk8-jre is still from icedtea on my distro
#678 [22:14] <CubeTheThird> opal, ok. You may need to run (if I'm not mistaken) update-java-alternatives to set which one is being used by default, else path to it manually
#679 [22:15] <opal> lrwxrwxrwx 1 root root 35 Apr 17 12:05 /usr/bin/java -> ../lib/jvm/default-jvm/jre/bin/java*
#680 [22:15] <opal> isnt that what it should be pointing to
#681 [22:15] <opal> i dont have update-[java-]alternatives
#682 [22:16] <opal> like i said my distro doesnt package anything but icedtea openjdk
#683 [22:16] <opal> icedtea is simply an opensource java implementation
#684 [22:16] <opal> i've run java i2p fine with it for example, if youre familiar with that
#685 [22:17] <CubeTheThird> opal, hmm ok then.. so what's the issue you 're having when running the game?
#686 [22:18] <opal> segfault when actually pressing play in the launcher. there's limited stacktrace info because i guess i dont have debugging symbols for many libraries
#687 [22:18] <opal> i'll pastebin what errors i do get though
#688 [22:18] * celosam [webchat@ip-179-189-157-5.vetorialnet.com.br] has quit. (Quit: webchat.esper.net)
#689 [22:18] <CubeTheThird> opal, sure thing
#690 [22:21] <opal> CubeTheThird: http://paste.debian.net/plainh/485c9aaf
#691 [22:22] <CubeTheThird> opal, wait... which version of the game launcher are you running?
#692 [22:22] * Ashton [webchat@pool-100-16-137-168.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#693 [22:23] * Nick6 [webchat@71-95-85-83.dhcp.ftbg.wi.charter.com] has joined #minecrafthelp
#694 [22:24] <Nick6> would anyone be able to help me with this java error? i've tried ecerything but my minecraft keeps crashing
#695 [22:24] <CubeTheThird> Nick6, what's the error?
#696 [22:24] <Nick6> SE binary error
#697 [22:24] <opal> CubeTheThird: 1.6.89-j
#698 [22:25] <CubeTheThird> opal, ah. If I'm not mistaken, the java launcher isn't supported anymore. I'd recommend you try using the newer one
#699 [22:29] <opal> CubeTheThird: uh thats gonna be a problem
#700 [22:29] <opal> [ minecraft-launcher-2.1.1349 ] % ldd launcher
#701 [22:29] <opal> /lib64/ld-linux-x86-64.so.2 (0x7ffabc051000)
#702 [22:29] <opal> like i said, i use musl-libc
#703 [22:29] <opal> not glibc
#704 [22:30] <opal> so unless you can point me to the launcher source so i can build it myself...
#705 [22:30] <opal> which i know wont happen
#706 [22:32] <CubeTheThird> opal, ya not sure I can do anything for you then. The new launcher has several dependencies required, unless you look into running it through some kind of container or packager, e.g. snaps
#707 [22:32] * webrosc thinks he may have a answer if he can find it
#707 [22:33] * CubeTheThird puts faith into webrosc's hands
#707 [22:33] <webrosc> ah no the thread i was thinking about was an auth issue
#708 [22:33] <opal> what's even the rationale behind switching away from a crossplatform java launcher?
#709 [22:33] <webrosc> sorry
#710 [22:34] <opal> CubeTheThird: from my understanding, the new launcher is written using electron?
#711 [22:35] <opal> i see a chrome-related file in the launcher directory
#712 [22:35] <CubeTheThird> opal, I believe so. To my understanding, moving away from java allows more granular control over many aspects of it, such as security, look-and-feel, etc.
#713 [22:36] <CubeTheThird> opal, we've also generally seen many platform-specific issues become non-existent as the result of building it this way
#714 [22:37] <opal> sorry to be cynical, but to my understanding, moving projects to electron is a result of developer laziness
#715 [22:38] <opal> i remember running discord for desktop on a windows pc and it used so many resources compared to the web version
#716 [22:38] <opal> think i tried atom or whatever that electron text editor is too
#717 [22:38] <CubeTheThird> opal, not to counter your point or anything, but did you really look at the old launcher? hard to say there wasn't a bit of "laziness" in that one too
#718 [22:38] <opal> running your apps in full web browsers isnt the way to go
#719 [22:39] <opal> CubeTheThird: i'll admit i haven't had a chance to look at the old launcher much since it crashes when i press play :D
#720 [22:40] <CubeTheThird> opal, I would hardly call it "polished" for sure. Also, something I've seen a lot more of, with the old launcher, is pirated versions, since decompiling it was trivial
#721 [22:40] <opal> CubeTheThird: im biased because i believe not everything should be developed around web browsers
#722 [22:40] <opal> web browsers are becoming their own operating systems now
#723 [22:40] <CubeTheThird> opal, I'm not 100% sure it's in electron. It rings a bell, but I haven't looked to much into it
#724 [22:41] <opal> i'll dig around to verify
#725 [22:41] <opal> it's just my first impression when i see "chrome-sandbox" file
#726 [22:41] <opal> qt is a cross-platform graphical toolkit that is lighter on resources
#727 [22:42] <CubeTheThird> I'm told it's Chrome Embedded Framework, so not exactly electron
#728 [22:42] <opal> hm ok
#729 [22:42] <CubeTheThird> err Chromium*
#730 [22:43] <CubeTheThird> you may want to explore 3rd party launchers as a option. Might give you better results
#731 [22:43] <CubeTheThird> I can't recommend any though :p
#732 [22:44] <opal> okay thanks
#733 [22:44] <CubeTheThird> or use Arch Linux :3 hehehe.....
#734 [22:44] <opal> i'm new to the minecraft scene so it's hard for me to figure out all this software that's built for minecraft
#735 [22:44] <opal> ive had bad experiences with arch, not gonna go to it again
#736 [22:44] <CubeTheThird> lol sure thing. Isn't for everyone
#737 [22:45] <opal> im so new to minecraft that someone offered to config a server for me to host lol
#738 [22:45] <CubeTheThird> to be fair I'm not particularly familiar with Alpine
#739 [22:45] <opal> i only have experience with minetest
#740 [22:45] <opal> yeah alpine is typically for servers and containers, but it has served well as a desktop distro for me
#741 [22:46] <CubeTheThird> anywho I should go to bed
#742 [22:46] <opal> goodnight
#743 [22:46] <CubeTheThird> best of luck~
#744 [22:46] <opal> thanks
#745 [22:48] <Nick6> aww he left
#746 [22:48] <Nick6> i still needed help with the java error :/
#747 [22:48] <opal> what's your error
#748 [22:49] <opal> 03:24 < Nick6> SE binary error
#749 [22:49] <opal> that isnt too specific
#750 [22:49] <opal> maybe thats why nobody was able to help
#751 [22:49] <Nick6> its a platform SE binary error
#752 [22:49] <Nick6> thats all it says
#753 [22:49] <Nick6> my game stops responding and crashes
#754 [22:50] <mattym> Nick6, Before the main menu?
#755 [22:50] <Nick6> on the main menu
#756 [22:51] <Nick6> it loads in and crashes right away
#757 [22:51] <mattym> ??> Nick6 launcher/log-txt
#758 [22:51] <Absol> Nick6: We need to see your full launcher log, which is created in the game directory.
#759 [22:51] <Absol> Nick6: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#760 [22:52] <Nick6> did it work?
#761 [22:53] <mattym> Nick6, We need the link.
#762 [22:53] <Nick6> https://paste.ubuntu.com/p/WXC2TWNtkR/
#763 [22:54] <mattym> Nick6, Close the file, keep the folder open. Try to start the game again until it crashes, then get a new pastebin link to the files contents, it should be a lot longer.
#764 [22:56] <Nick6> way longer
#765 [22:56] <Nick6> https://paste.ubuntu.com/p/3z7VhsJpK5/
#766 [22:57] <mattym> Nick6, If you are running Discord, disable the Overlay feature in Discord, then run the game again.
#767 [22:58] <Nick6> thank you so much ♥
#768 [22:58] <Nick6> its been hours
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#773 [23:44] <thelounge80> i had bought the game long before 1.8 (not sure if the 1.8 matters) and i had to wipe my computer and cant download minecraft anymore without buying it again
#774 [23:46] <webrosc> thelounge80, then you are logging into the wrong account
#775 [23:47] <thelounge80> i just created a mojang account today i had no problems before
#776 [23:48] <webrosc> ??> thelounge80 account/bug/demo
#777 [23:48] <Absol> thelounge80: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.