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#3 [00:28] <thelounge54> My new launcher keep crashing on the forge version, but it works on other version. People on youtube said that the forge won't crash if I go to the old launcher and try to open it and get back on the new launcher and it'll be fine. However, I can't login into the old launcher, it didn't say anything, it seems to take forever, I already waited for h
#4 [00:28] <thelounge54> ours but it don't work. Thanks for answering.
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#8 [00:32] <HelloDarkness> My new launcher keep crashing on the forge version, but it works on other version. People on youtube said that the forge won't crash if I go to the old launcher and try to open it and get back on the new launcher and it'll be fine. However, I can't login into the old launcher, it didn't say anything, it seems to take forever, I already waited for h
#9 [00:32] <HelloDarkness> ours but it don't work. Also, I already tried to change the password. Thanks for answering.
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#12 [01:24] <E_x_Z_o> Hi!
#13 [01:25] <E_x_Z_o> Does anyone know why MC suddenly crashed yesterday when playing on Realms ?
#14 [01:25] <E_x_Z_o> Now I can´t log in to the realm without the game crashes
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#16 [01:38] <opal> good news: i got minecraft working under a chroot
#17 [01:43] <E_x_Z_o> can U explain ?
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#20 [01:56] <playerhero> I cannot access my old email and cannot change the password
#21 [01:56] <playerhero> I cannot access my old email and cannot change the password
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#23 [02:11] <E_x_Z_o> none of the players can login to our realm (Eightlando)...
#24 [02:44] * xXChirtos [webchat@adsl-101.109.242.121.tellas.gr] has joined #minecrafthelp
#25 [02:45] <xXChirtos> Hi, When i start a fight or someone hits me my game crashes and says Java platform(TM) SE binary has stopped working... What do i have to do to fix it?
#26 [03:02] * adreik [webchat@178.156.83.1] has joined #minecrafthelp
#27 [03:02] <adreik> hi
#28 [03:02] <adreik> i cant login into my account
#29 [03:02] <adreik> bought the game back in 2012 and my account was migrated last year
#30 [03:04] <tyteen4a03> adreik: what happens when you log in?
#31 [03:04] <adreik> its says invalid account or password
#32 [03:05] <xXChirtos> <> Hi, When i start a fight or someone hits me my game crashes and says Java platform(TM) SE binary has stopped working... What do i have to do to fix it?
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#34 [03:24] * Daymond [webchat@1.186.125.201.dvois.com] has joined #minecrafthelp
#35 [03:25] <Daymond> hello my game keep crashing ..
#36 [03:26] * xXChirtos [webchat@adsl-101.109.242.121.tellas.gr] has quit. (Quit: webchat.esper.net)
#37 [03:27] <Daymond> any 1?
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#40 [03:40] <E_x_Z_o> have the same problem
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#43 [04:19] * Primsk [webchat@mnr44-1-78-199-84-29.fbx.proxad.net] has joined #minecrafthelp
#44 [04:21] <Primsk> Hi , i have a big problem since i have change my passeword account , when i tried to log me the web site said me my e-mail/pseudo doesn't are associated to an account but i have minecraft since4-5 years ago i never have this problem before
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#46 [04:32] * larreinz [webchat@fixed-187-188-174-204.totalplay.net] has joined #minecrafthelp
#47 [04:33] <larreinz> hola
#48 [04:33] <Primsk> hola
#49 [04:33] <larreinz> hola como estas
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#51 [04:53] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
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#53 [05:16] * Hansolp1020 [webchat@175.118.30.96] has joined #minecrafthelp
#54 [05:17] <Hansolp1020> What happened was I wanted to play minecraft, but then I forgot my email I used for my account, so all I need is too see the email i used for my account if you can help me out, thank you.
#55 [05:18] <Greymagic27> ??> Hansolp1020 account/forgot-login
#56 [05:18] <Absol> Hansolp1020: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#57 [05:18] <Absol> Hansolp1020: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#58 [05:18] <Greymagic27> ??> Hansolp1020 account/trans-id
#59 [05:18] <Hansolp1020> I have already tried that method
#60 [05:18] <Absol> Hansolp1020: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#61 [05:18] <Greymagic27> You will need to wait for a reply from mojang
#62 [05:19] <Greymagic27> ??> Hansolp1020 account/response
#63 [05:19] <Absol> Hansolp1020: Mojang Support typically responds to email queries within 5-7 business days, however sometimes this cannot be achieved due to backlog (e.g holidays).
#64 [05:19] <Absol> Hansolp1020: You can check the latest response timeframe target here: https://help.mojang.com/customer/portal/articles/359446
#65 [05:19] <Hansolp1020> Sorry but my father had bought me this account so I can't get my Trans-id
#66 [05:19] <Greymagic27> Can you ask your father to get it for you?
#67 [05:20] <Hansolp1020> Can't really do that
#68 [05:20] <Hansolp1020> I remember the password for my email
#69 [05:20] <Hansolp1020> but not the email name
#70 [05:20] <Hansolp1020> all i need is the name of the email
#71 [05:20] <Greymagic27> We can't get that information for you
#72 [05:20] <Greymagic27> You need to contact mojang
#73 [05:21] <Hansolp1020> well I tried but it asked for the email i used for my account
#74 [05:21] <Hansolp1020> which i do not know
#75 [05:22] <Greymagic27> If you have a Mojang account and have forgotten the email that you log in with, try resetting your password. This will send an email to the address that you have registered, letting you know which address you used.
#76 [05:22] <Hansolp1020> but I can't get to my email
#77 [05:23] <Greymagic27> We can't help if you are having problems logging into your email.
#78 [05:23] <Hansolp1020> no like I can't get to my email because I don't know what the emails name is
#79 [05:24] <Greymagic27> You need to find out how to log into your email
#80 [05:24] <Hansolp1020> I need the name of the email to log in
#81 [05:24] <Hansolp1020> that's it
#82 [05:25] <Hansolp1020> but right now i'm trying to remember what the emails name is
#83 [05:26] <Greymagic27> To find the name of the email you used for your mojang account you can try resetting your password. That will send an email to whatever email you used to sign up
#84 [05:27] <Hansolp1020> but i reset my computer so now the email is gone
#85 [05:27] <Hansolp1020> so im trying to get the email name so i can log in again
#86 [05:31] <Hansolp1020> hello?
#87 [05:32] <Greymagic27> We can't help if you can't login to your email. I have provided a way for you to get your mojang details
#88 [05:33] <Hansolp1020> I said I just need the name of the email
#89 [05:33] <Greymagic27> For that you need to contact mojang
#90 [05:33] <Greymagic27> We can't get those details for you
#91 [05:33] <Hansolp1020> To contact mojang I need to put in the email i used for my mc account
#92 [05:33] <Hansolp1020> which i do not know of
#93 [05:34] <Greymagic27> Like I said, I can't get that information for you
#94 [05:34] <Hansolp1020> well is there another way to contact mojang?
#95 [05:35] <Greymagic27> Hansolp1020 ??> account/forgot-email
#96 [05:35] <Andrio> ??> Hansolp1020 account/trans-ID
#97 [05:35] <Absol> Hansolp1020: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#98 [05:35] <Greymagic27> You can only contact them by email
#99 [05:35] <Andrio> You can still use that form. Provide whatever you have and ask about your options
#100 [05:35] <Hansolp1020> but i don't know my trans id
#101 [05:35] <Hansolp1020> or my email i used for my account
#102 [05:35] <Andrio> Show your father that page.
#103 [05:36] <Hansolp1020> I can't right now
#104 [05:36] <Hansolp1020> I'm on a trip to another country
#105 [05:36] <Hansolp1020> i can not contact him right now
#106 [05:37] <Hansolp1020> I just want to know if there is another way to contact mojang
#107 [05:40] <Andrio> ah
#108 [05:40] <Hansolp1020> I don't mean to be impatient
#109 [05:46] <Hansolp1020> So is there any other way to reach mojang?
#110 [05:47] <Greymagic27> I think it is only by email
#111 [05:48] <Hansolp1020> ok thank you for your help
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#117 [06:21] * churkie is now known as zexork
#118 [06:21] <zexork> hey, im having an issue, I forgot my accounts email as its very old, I have the username and password though, is there any way I could set up a different email for it?
#119 [06:22] <urielsalis> ??> zexork account/forgot-email
#120 [06:22] <Absol> zexork: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#121 [06:23] <zexork> yeah, I've tried that but none of them worked, any other way?]
#122 [06:28] <urielsalis> zexork, the only other way is contacting Mojang
#123 [06:28] <urielsalis> ??> zexork account/send-email
#124 [06:28] <Absol> zexork: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#125 [06:28] <Absol> zexork: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#126 [06:31] <zexork> oh ok thanks
#127 [06:44] * E_x_Z_o [webchat@78-72-95-107-no142.tbcn.telia.com] has joined #minecrafthelp
#128 [06:46] <E_x_Z_o> Has anyone found whats
#129 [06:46] <E_x_Z_o> causing MC to crash when loggin in to realms?
#130 [06:49] * MANFRASTMORN [webchat@185.195.185.207] has joined #minecrafthelp
#131 [06:50] <MANFRASTMORN> Hello, my mail was cracked whether I can replace it?
#132 [06:51] <urielsalis> ??> MANFRASTMORN account/send-email
#133 [06:51] <Absol> MANFRASTMORN: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#134 [06:51] <Absol> MANFRASTMORN: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#137 [06:57] <E_x_Z_o> Has anyone found whats
#138 [06:57] <E_x_Z_o> causing MC to crash when loggin in to realms?
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#149 [08:07] <BILLY007> I AM TRYING TO DOWNLOAD MINCRAFT JAVA EDITION. I CREATE AN ACCOYNT, I USE THE MOJANG VERIFICATION CODE AND WHILE I WAS TRYING TO LOG IN IT APPEARS THE FOLLOWING "An error prevented your request from being processed. Please try again." I TRY THE SAME A LOT OF TIMES. GOULD YOU ADVISE ME WHAT GOES WRONG.
#150 [08:08] <Huckleberry> CAPSLOCK
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#156 [08:27] <LiamD> Hi, im having issues regarding realms
#157 [08:28] <LiamD> Whenever I attempt to connect to the realm I bought a 2 days ago it crashes my game and this is also happening to everyone else who tries to connect
#158 [08:28] <Greymagic27> Can you provide a crash report?
#159 [08:29] <LiamD> yes
#160 [08:29] * pivrunetta [webchat@host225-242-dynamic.59-82-r.retail.telecomitalia.it] has joined #minecrafthelp
#161 [08:30] <LiamD> how should i send it?
#162 [08:30] <Greymagic27> https://paste.ubuntu.com
#163 [08:30] <LiamD> ok i sent it
#164 [08:31] <Greymagic27> Can you copy/paste the link from the URL bar into here?
#165 [08:31] <LiamD> https://paste.ubuntu.com/p/YShQKrj7Tt/
#166 [08:32] <Greymagic27> Do all your friends get the same crash report?
#167 [08:33] <LiamD> I believe so
#168 [08:33] <LiamD> by the way we were all able to play on it until late yesterday
#169 [08:33] <pivrunetta> Hi! i really need help
#170 [08:33] <Greymagic27> That crash is normally related to graphics cards LiamD
#171 [08:33] <Greymagic27> urielsalis Are you there?
#172 [08:33] <Greymagic27> pivrunetta What seems to be the problemo
#173 [08:35] <LiamD> so why would this start happening only now?
#174 [08:35] <pivrunetta> the game crashes and i can't play
#175 [08:35] <Greymagic27> pivrunetta Does it give you a crash report?
#176 [08:35] <pivrunetta> i think there is something wrong with java
#177 [08:36] <pivrunetta> wait
#178 [08:36] <Greymagic27> LiamD I'm not sure, I am not really the best at graphics card problems which is why I want to see if my friend can help you
#179 [08:36] <LiamD> ok thank you
#180 [08:37] <pivrunetta> i've just tried to download it again and it doesn't work
#181 [08:38] <Greymagic27> pivrunetta Do you get a crash log?
#182 [08:38] * ZAck [webchat@51.39.4.45] has joined #minecrafthelp
#183 [08:38] <ZAck> hello
#184 [08:39] <Greymagic27> Hello
#185 [08:39] <pivrunetta> yes
#186 [08:39] <ZAck> wait
#187 [08:39] <Greymagic27> pivrunetta Please put your crash report here: https://paste.ubuntu.com and give us the link
#188 [08:40] <ZAck> ok
#189 [08:40] <ZAck> https://paste.ubuntu.com/p/dyth4Hfn4X/
#190 [08:40] <Greymagic27> I was talking to piv but ok
#191 [08:41] <Greymagic27> ZAck What is the problem with your minecraft?
#192 [08:41] <ZAck> pixel format not accelerated
#193 [08:41] <pivrunetta> wait i can't download the launcher
#194 [08:43] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#195 [08:44] <ZAck> hello
#196 [08:44] <ZAck> anyone there
#197 [08:45] * ZAck [webchat@51.39.4.45] has joined #minecrafthelp
#198 [08:45] <ZAck> hello
#199 [08:45] <ZAck> anyone there
#200 [08:45] <ZAck> i need help
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#202 [08:51] * Minivortechs [webchat@cpc82040-leic19-2-0-cust191.8-1.cable.virginm.net] has joined #minecrafthelp
#203 [08:51] <Minivortechs> hello
#204 [08:51] <Minivortechs> i have a probloem with my minecraft
#205 [08:52] * Karl_Karlson [webchat@cable-81-173-166-219.netcologne.de] has joined #minecrafthelp
#206 [08:52] <Karl_Karlson> hi
#207 [08:52] <Minivortechs> when i launch minecraft it crashes
#208 [08:53] <Minivortechs> but its not modded or anything
#209 [08:53] <Karl_Karlson> same happens with my minecraft
#210 [08:53] <pivrunetta> same
#211 [08:53] <Minivortechs> i need the operators to help
#212 [08:53] <Minivortechs> where they at
#213 [08:54] <Karl_Karlson> i dont know
#214 [08:54] <Karl_Karlson> such good help here
#215 [08:54] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#216 [08:55] <Minivortechs> Absol please can you help me out with my minecraft it keeps crashing and its not modded
#217 [08:55] <Greymagic27> ??> bot
#218 [08:55] <Greymagic27> O rip
#219 [08:55] <Greymagic27> Minivortechs What seems to be the problem?
#220 [08:56] <Greymagic27> ??> Minivortechs bot
#221 [08:56] <Absol> Minivortechs: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#222 [08:57] <Karl_Karlson> i actually got the same problem
#223 [08:57] <Greymagic27> Karl_Karlson What is your problem?
#224 [08:57] <Karl_Karlson> so when i start minecraft it just crashes instantly
#225 [08:57] <Greymagic27> Crash report?
#226 [08:58] <Karl_Karlson> there is no crash report thats the thing
#227 [08:58] <Greymagic27> Does it crash on the mojang logo?
#228 [08:58] <Karl_Karlson> yes
#229 [08:58] <Greymagic27> ??> Karl_Karlson tools/hjt
#230 [08:58] <Absol> Karl_Karlson: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#231 [08:58] <Absol> Karl_Karlson: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#232 [08:58] <Minivortechs> my probloxm is the same
#233 [08:58] <Minivortechs> problem*
#234 [08:59] <Greymagic27> Do the same then Minivortechs
#235 [08:59] <Minivortechs> ok
#236 [08:59] <pivrunetta> i have no crash report too
#237 [09:02] <Minivortechs> what do i name the poster on paste.ubuntu
#238 [09:02] <Greymagic27> A random name
#239 [09:02] <Greymagic27> I just need the link it gives you
#240 [09:03] <Minivortechs> ok
#241 [09:03] <pivrunetta> it says Java(TM) Platform SE binary has stopped working. A problem caused the program to stop working correctly.
#242 [09:03] <Minivortechs> do i click paste?
#243 [09:03] <Greymagic27> Yes
#244 [09:04] <Minivortechs> do i send it to you in direct message or here
#245 [09:04] <Greymagic27> Here is fine
#246 [09:04] <Minivortechs> https://paste.ubuntu.com/p/f9Ng9Kh6H2/
#247 [09:05] <Greymagic27> ??> Minivortechs info/mcleaks
#248 [09:05] <Absol> Minivortechs: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#249 [09:05] <Absol> Minivortechs: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
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#251 [09:05] <Minivortechs> ok thankyou
#252 [09:06] <pivrunetta> Greymagic27 can you help me please
#253 [09:08] <pivrunetta> ??
#254 [09:10] <Minivortechs> were do i find mojang entries
#255 [09:12] * pivrunetta [webchat@host225-242-dynamic.59-82-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#256 [09:19] <Minivortechs> Minivortechs info/mcleaks
#257 [09:24] <Minivortechs> The game crashed whilst initializing game,Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#258 [09:25] <Minivortechs> it crashed and said: The game crashed whilst initializing gameThe game crashed whilst initializing game
#259 [09:25] <Minivortechs> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#260 [09:26] * shay [webchat@87.75.47.216] has joined #minecrafthelp
#261 [09:27] <shay> I have downloaded Minecraft and the java and when I go to launch it it says not responding
#262 [09:36] <mattym> ??> Minivortechs win/dxdiag
#263 [09:36] <Absol> Minivortechs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#264 [09:36] <mattym> shay, When does it say that?
#265 [09:37] <shay> when im trying to launch the app for the first time
#266 [09:37] <mattym> ??> shay tools/hjt
#267 [09:37] <Absol> shay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#268 [09:37] <Absol> shay: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#269 [09:38] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#270 [09:38] <shay> how do you run it as a administer
#271 [09:39] <mattym> shay, It shouldn't really be needed.
#272 [09:39] <shay> w is there another way I can do it
#273 [09:40] <mattym> shay, No
#274 [09:40] <shay> so how do I run it as a administer
#275 [09:40] <mattym> shay, Just run the program.
#276 [09:41] * Webchat_69432 [webchat@x2f50d26.dyn.telefonica.de] has joined #minecrafthelp
#277 [09:41] <Webchat_69432> hello i Need help
#278 [09:41] <shay> k
#279 [09:41] <Greymagic27> What is the problem? Webchat_69432
#280 [09:41] <Webchat_69432> i cant Login on the mojang Website with my account
#281 [09:41] <shay> what do I need the settings on
#282 [09:42] <mattym> shay, Just follow the instructions that were written.
#283 [09:42] <shay> k
#284 [09:42] <Greymagic27> ??> Webchat_69432 ask/accounts
#285 [09:42] <Absol> Webchat_69432: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: https://is.gd/mc_acct
#286 [09:46] * Webchat_69432 [webchat@x2f50d26.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#287 [09:47] <shay> it just stays on the white page with Mojang on it and if u click somewhere it goes not responding
#288 [09:47] <mattym> shay, Right, now follow the directions.
#289 [09:47] <Greymagic27> Have you tried waiting for it to load?
#290 [09:48] <shay> yh I left it 5 mins and it doesn't do anything
#291 [09:50] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#292 [09:57] * DANIELTORINO [webchat@180-225-105-45.east.dsl.telkomsa.net] has joined #minecrafthelp
#293 [09:58] <DANIELTORINO> Error: java.lang.OutOfMemoryError: Java heap space
#294 [09:58] <mattym> ??> DANIELTORINO tools/hjt
#295 [09:58] <Absol> DANIELTORINO: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#296 [09:58] <Absol> DANIELTORINO: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#297 [09:59] * DANIELTORINO [webchat@180-225-105-45.east.dsl.telkomsa.net] has quit. (Client Quit)
#298 [09:59] <Greymagic27> Guess he didn't want to do that then
#299 [10:00] <Minivortechs> https://paste.ubuntu.com/p/38psfRc3By/
#300 [10:00] <mattym> Minivortechs, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#301 [10:00] <Minivortechs> oh ok
#302 [10:03] * Minivortechs [webchat@cpc82040-leic19-2-0-cust191.8-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#303 [10:03] * noel [webchat@s5596b0c7.adsl.online.nl] has joined #minecrafthelp
#304 [10:03] <noel> hey anyone here
#305 [10:04] <noel> so whenever i try to play minecraft it says unable to find file
#306 [10:04] <mattym> noel, What is the exact message?
#307 [10:04] <noel> its in german
#308 [10:04] <mattym> noel, Thats fine
#309 [10:05] <noel> i have to use pastebin?
#310 [10:05] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#311 [10:05] <mattym> noel, It should be short enough to paste directly here.
#312 [10:06] <noel> doesnt say so
#313 [10:06] <mattym> noel, Then use a pastebin
#314 [10:08] <noel> https://paste.ubuntu.com/p/tmsZ7cWggv/
#315 [10:09] <mattym> noel, Did you change the location the game installs to?
#316 [10:09] <noel> no
#317 [10:10] <mattym> ??> noel error/download
#318 [10:10] <Absol> noel: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#319 [10:10] <noel> alright 1 sec!
#320 [10:11] * shay [webchat@87.75.47.216] has quit. (Quit: webchat.esper.net)
#321 [10:20] * RandomNickname [webchat@cable-81-173-166-219.netcologne.de] has joined #minecrafthelp
#322 [10:20] <RandomNickname> hello igot aproblem when i start my minecraft it just crashes instantly
#323 [10:33] * Dinosaurus65 [webchat@cable-178-148-145-127.dynamic.sbb.rs] has joined #minecrafthelp
#324 [10:35] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#325 [10:36] * Chod [webchat@cpc121046-nmal24-2-0-cust35.19-2.cable.virginm.net] has joined #minecrafthelp
#326 [10:36] <Chod> hi?
#327 [10:37] <Chod> plz halp
#328 [10:37] * Chod [webchat@cpc121046-nmal24-2-0-cust35.19-2.cable.virginm.net] has quit. (Client Quit)
#329 [10:38] <Dinosaurus65> Hello, my name is George, and I want to report an in-game minecraft problem. Once I was playing my minecraft single player world my game suddenly crashed. When i wanted to play the world again it disappeared but it was still in the "saves" folder, however it's "level.dat" file was missing. I tried to restore my previous versions of the saves folder
#330 [10:38] <Dinosaurus65> but it didn't work. i wanted to ask if there is any way to get my world back or can I at least get the seed of the world back?
#331 [10:39] <mattym> Dinosaurus65, If it was corrupted and the level.dat is completely gone, unfortunately no.
#332 [10:39] <Greymagic27> Dinosaurus65 https://gaming.stackexchange.com/questions/186721/recover-a-minecraft-seed
#333 [10:41] * e_l1997 [~quassel@37.250.143.95.bredband.tre.se] has quit. (Read error: Connection reset by peer)
#334 [10:52] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#335 [10:55] * Gozze09 [webchat@151.65.204.6] has joined #minecrafthelp
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#338 [11:02] * MARIO [webchat@116.75.10.108] has joined #minecrafthelp
#339 [11:02] * MARIO [webchat@116.75.10.108] has quit. (Client Quit)
#340 [11:05] <Dinosaurus65> Yes, everything is there except the level.dat file
#341 [11:06] * Dinosaurus65 [webchat@cable-178-148-145-127.dynamic.sbb.rs] has quit. (Quit: webchat.esper.net)
#342 [11:07] * xWrat [webchat@host-78-148-212-102.as13285.net] has joined #minecrafthelp
#343 [11:07] <xWrat> Hello
#344 [11:07] <Greymagic27> Hello!
#345 [11:07] * xWrat [webchat@host-78-148-212-102.as13285.net] has quit. (Client Quit)
#346 [11:10] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#347 [11:11] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#348 [11:18] * star8880 [webchat@178-164-98.226.3p.ntebredband.no] has joined #minecrafthelp
#349 [11:18] <star8880> hello
#350 [11:18] <star8880> i need help
#351 [11:18] <Greymagic27> What is the problem?
#352 [11:18] <star8880> i cant join a lan server
#353 [11:19] <Greymagic27> What does it say when you try?
#354 [11:20] <star8880> io.netty.abstractchannel(dollarsign)AnnotatedConnectException:Connection timed out: no further infomation
#355 [11:21] <Greymagic27> ??> star8880 tools/hjt
#356 [11:21] <Absol> star8880: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#357 [11:21] <Absol> star8880: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#358 [11:22] * Webchat_32991 [webchat@ipservice-092-208-245-153.092.208.pools.vodafone-ip.de] has joined #minecrafthelp
#359 [11:23] <Webchat_32991> i can not start my Minecraft
#360 [11:23] <Greymagic27> Webchat_32991 Please elaborate
#361 [11:24] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#362 [11:24] <star8880> https://paste.ubuntu.com/p/3ypSY6dXgy/
#363 [11:25] <Webchat_32991> my native Data can not be extracted
#364 [11:25] <star8880> did you find anything?
#365 [11:36] * sul [webchat@027d30ea.bb.sky.com] has joined #minecrafthelp
#366 [11:37] * sul [webchat@027d30ea.bb.sky.com] has quit. (Client Quit)
#367 [11:39] * star8880 [webchat@178-164-98.226.3p.ntebredband.no] has quit. (Quit: webchat.esper.net)
#368 [11:53] * forpuffning [webchat@90-224-55-97-no56.tbcn.telia.com] has joined #minecrafthelp
#369 [11:55] <forpuffning> i had a player on a online server that thretened the oter players becouse he was not allwet to gref.. i,ve heard that you might have a place to report accounts that threaten players?
#370 [11:57] <forpuffning> the staff on the server said stop, but then was threathned for life,,
#371 [11:58] <forpuffning> so, is there a way to report players ?
#372 [12:03] * Dinosaurus65 [webchat@cable-178-148-145-127.dynamic.sbb.rs] has joined #minecrafthelp
#373 [12:04] * Dinosaurus65 [webchat@cable-178-148-145-127.dynamic.sbb.rs] has quit. (Client Quit)
#374 [12:04] <forpuffning> i got to go, take care
#375 [12:07] * Connor [webchat@ip-dhcp-66-241-166-107.dsl.blr.abbnebraska.com] has joined #minecrafthelp
#376 [12:08] <Connor> Whenever I try to start my minecraft I get an error saying that I am unable to start java. I have already tried updating to the most recent version of java. How come I am having this problem?
#377 [12:38] * Rivers [webchat@99-111-133-249.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#378 [12:39] <Rivers> um hi i need help. I received this message after trying to join realms in 1.13
#379 [12:41] <Rivers> it wont let me send the message because its to long
#380 [12:44] * Trel [~Trel@c-76-117-237-163.hsd1.nj.comcast.net] has joined #minecrafthelp
#381 [12:45] <Trel> Is there anything like Voxelsniper that works with 1.13. Both for server and offline modes.
#382 [12:45] <Lord_Ralex> We don't help with mods
#383 [12:45] <Trel> Ah is there a channel for that purpose?
#384 [12:46] <Lord_Ralex> Not one specific channel, no.
#385 [12:46] <Lord_Ralex> You'd probably do better asking on forums, such as https://www.minecraftforum.net/
#386 [12:48] <Trel> Sadly I'm gui-less at the moment, I'll have to do that much later. While I'm here, if there's not a specific channel, do you know one where it's not a hard rule that mod help isn't done?
#387 [12:48] <Lord_Ralex> #ftb used to, not sure what they even do anymore
#388 [12:48] * Gabby [webchat@b9168edd.cgn.dg-w.de] has joined #minecrafthelp
#389 [12:48] <Lord_Ralex> but, there are practically no real mods for 1.13 that'd do it probably
#390 [12:48] <Lord_Ralex> esp since not even forge is 1.13 yet
#391 [12:49] <Trel> Fair enough. I'm not in a rush thankfully, just gathering info. I haven't played in ages.
#392 [12:49] <Lord_Ralex> it will take a while for 1.13 to get real mods really. you'd do better with 1.12 if mods are a concern
#393 [12:50] <Gabby> Hey i tried to start minecraft but i am getting a error message : The game crashed whilst initializing game
#394 [12:50] <Gabby> can sb help me? :)
#395 [12:51] <Lord_Ralex> Gabby, we need the entire crash report you are getting
#396 [12:53] <Gabby> java.lang.RuntimeException: cve{key=half, value=bottom}: Definition: bkv{block=Block{minecraft:acacia_slab}, properties=[type, waterlogged]} has no property: half
#397 [12:53] <Gabby>
#398 [12:53] <Lord_Ralex> ??> Gabby launcher/log
#399 [12:53] <Absol> Gabby: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#400 [12:54] <Gabby> ty
#401 [12:54] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#402 [12:58] <Gabby> https://paste.ubuntu.com/p/DYvZs3R498/
#403 [12:59] <Lord_Ralex> Gabby, remove your resource packs
#404 [12:59] <Gabby> where do i find them ? :)
#405 [13:00] <Lord_Ralex> ??> Gabby win/.minecraft
#406 [13:00] <Absol> Gabby: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#407 [13:00] <Lord_Ralex> In there is a resourcepacks folder
#408 [13:01] <Gabby> thank you it works again :) you two are my heroes of the day :) thank you :)
#409 [13:03] * Gabby [webchat@b9168edd.cgn.dg-w.de] has quit. (Quit: webchat.esper.net)
#410 [14:06] * derp1066 [webchat@c-68-83-11-163.hsd1.nj.comcast.net] has joined #minecrafthelp
#411 [14:09] <derp1066> I need help...When I launched minecraft my computer crashed and now when i reboot it it says that there was a fatal error and all my save data and everything is gone aftel logging in and it is telling me to download version 1.13 or something like that.
#412 [14:09] <Greymagic27> Download 1.13 and then see what happens derp1066
#413 [14:09] <derp1066> ok thank you
#414 [14:09] <Greymagic27> Your very welcome
#415 [14:15] * Trel [~Trel@c-76-117-237-163.hsd1.nj.comcast.net] has quit. (Quit: Trel)
#416 [14:50] * LiamD [webchat@CPE84948c4fe3f3-CM84948c4fe3f0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#417 [14:51] <LiamD> hi ive been having an issue with my realm
#418 [14:51] <LiamD> my game crashes every time i try to join it and it also does not let me close the realm or change any settings
#419 [14:52] <LiamD> it also crashes the game of every one else who tries to join it
#420 [14:53] <LiamD> this only started happening yesterday night
#421 [14:55] * kaneki [webchat@host139.186-153-192.telecom.net.ar] has joined #minecrafthelp
#422 [14:55] * kaneki [webchat@host139.186-153-192.telecom.net.ar] has quit. (Client Quit)
#423 [15:00] * ineedhelp [webchat@78-70-173-252-no155.tbcn.telia.com] has joined #minecrafthelp
#424 [15:00] <ineedhelp> no is says that java se has stopped working
#425 [15:12] * humoon [webchat@37.210.147.75] has joined #minecrafthelp
#426 [15:15] <humoon> i cant donlowd the new abdate 1.13
#427 [15:15] <humoon> i cant donlowd the new abdate 1.13
#428 [15:15] * humoon [webchat@37.210.147.75] has left #minecrafthelp
#429 [15:19] * LiamD [webchat@CPE84948c4fe3f3-CM84948c4fe3f0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#430 [15:30] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#431 [15:32] * Gdhan [webchat@ip2505f23b.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#432 [15:32] <Gdhan> Hello
#433 [15:33] <Gdhan> I been triying to reset my account but Im not getting the emails response, is not in the spam folder or anything
#434 [15:33] <Gdhan> Anyone knows what the problem might be?
#435 [15:37] * Greymagic27 [webchat@42.249.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#436 [15:43] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Ping timeout: 190 seconds)
#437 [15:46] * Manuelway [webchat@dsl-189-173-228-117-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#438 [15:47] <Manuelway> Hello, i need help cant run game beacuse of an issue problem
#439 [15:47] <Manuelway> icon_16x16.png
#440 [15:50] * Dylan [webchat@b0f95eb6.bb.sky.com] has joined #minecrafthelp
#441 [15:50] <Dylan> can anyone help me ?
#442 [15:50] <Dylan> i need help with my account login
#443 [15:52] * Dylan [webchat@b0f95eb6.bb.sky.com] has quit. (Client Quit)
#444 [15:54] * ineedhelp [webchat@78-70-173-252-no155.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#445 [16:16] * cameron [webchat@c-68-40-200-238.hsd1.mi.comcast.net] has joined #minecrafthelp
#446 [16:17] <cameron> hello
#447 [16:17] <cameron> Im locked out of my account
#448 [16:17] <cameron> I know my username is wuikky
#449 [16:18] <cameron> I have way too many emails though, and my usual password wont work. I tried reseting the password but none of the emails would receive the email
#450 [16:19] <cameron> ??
#451 [16:19] <cameron> ??help
#452 [16:19] <Absol> cameron: Commands:
#453 [16:19] <cameron> ?
#454 [16:20] <cameron> i need help
#455 [16:21] <cameron> hello
#456 [16:22] <cameron> i need help with an account issuer
#457 [16:22] * cameron [webchat@c-68-40-200-238.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#458 [16:22] * cameron [webchat@c-68-40-200-238.hsd1.mi.comcast.net] has joined #minecrafthelp
#459 [16:23] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#460 [16:23] <cameron> help me
#461 [16:23] <cameron> i need help
#462 [16:23] <cameron> please help
#463 [16:23] <cameron> can i get some help please
#464 [16:24] <cameron> I only know my username and password but not my email
#465 [16:30] * FerHunt [webchat@189.223.198.255] has joined #minecrafthelp
#466 [16:34] <FerHunt> hi, my minecraft isn't running, when i click play it runs the mojang window but it stucks here
#467 [16:38] * UmbreonDusk [webchat@5418F1DC.cm-5-1d.dynamic.ziggo.nl] has joined #minecrafthelp
#468 [16:39] * bulletspongebob [webchat@cpe-72-230-172-231.rochester.res.rr.com] has joined #minecrafthelp
#469 [16:40] <bulletspongebob> failed to connect to server; Authentication servers down for maintainance error...HELP
#470 [16:42] <UmbreonDusk> Hey, I've been having this issue for a couple of days. When trying to connect to any server I get this error message: "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" The things I've tried to resolve this are: Restart minecraft. Restart PC. Log out and back in of Mojang account. Reinstall mi
#471 [16:42] <UmbreonDusk> necraft. Update Java. Port forwarding. Allow port 25565 through firewall. Disabled Firewall. Reset router. Reset Modem. I honestly don't know what I can do here. If it helps, I can't connect to servers on any computer.
#472 [16:43] <bulletspongebob> failed to connect to server; Authentication servers down for maintainance error...HELP
#473 [16:44] <bulletspongebob> Howdy UmbreonDusk I do not know if anyone is here...? do you?
#474 [16:44] <UmbreonDusk> Dunno, litterally just joined
#475 [16:44] <bulletspongebob> me2
#476 [16:44] * FerHunt [webchat@189.223.198.255] has quit. (Quit: webchat.esper.net)
#477 [16:44] <UmbreonDusk> I sent a support ticket to Mojang, but they expect a wait time of 14 days.
#478 [16:45] <bulletspongebob> just got mine back, and was no help...
#479 [16:45] * cameron [webchat@c-68-40-200-238.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#480 [16:46] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has quit. (Ping timeout: 378 seconds)
#481 [16:47] <bulletspongebob> Well good thing I am patient
#482 [16:47] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#483 [16:48] <bulletspongebob> Keep getting failed to connect to server; Authentication servers down for maintainance error...HELP
#484 [16:51] <bulletspongebob> And can not connect to realms either getting Error occured (500) permission denied also
#485 [17:13] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#486 [17:14] * Webchat_69513 [webchat@ool-182cb71e.dyn.optonline.net] has joined #minecrafthelp
#487 [17:15] <Webchat_69513> it won't let me play minecraft for some reason
#488 [17:16] * Webchat_69513 [webchat@ool-182cb71e.dyn.optonline.net] has quit. (Client Quit)
#489 [17:44] <bulletspongebob> Keep getting failed to connect to server; Authentication servers down for maintainance error...HELP...And can not connect to realms either getting Error occured (500) permission denied also
#490 [17:44] <bulletspongebob> Keep getting failed to connect to server; Authentication servers down for maintainance error...HELP...And can not connect to realms either getting Error occured (500) permission denied also
#491 [18:11] * Axvry [webchat@cpe-72-224-65-111.maine.res.rr.com] has joined #minecrafthelp
#492 [18:11] <Axvry> i cant join server
#493 [18:50] <bulletspongebob> Keep getting failed to connect to server; Authentication servers down for maintainance error...HELP...And can not connect to realms either getting Error occured (500) permission denied also
#494 [18:54] <Odysseius> bulletspongebob, Does the issue still happen?
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#499 [18:59] <disgusting> I'm having an odd problem where the launcher window just isn't appearing
#500 [18:59] <disgusting> like
#501 [18:59] <disgusting> there's a tab on the taskbar
#502 [19:00] <Odysseius> disgusting, Hover over the Minecraft Icon, then move the mouse up to the preview window, right-click, and press "Maximise". Visual aid: http://i.imgur.com/XcZUMUg.png
#503 [19:00] <disgusting> thank you! it worked
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#507 [19:25] <UmbreonDusk> Repost: I've been having this issue for a couple of days. When trying to connect to any server I get this error message: "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" The things I've tried to resolve this are: Restart minecraft. Restart PC. Log out and back in of Mojang account. Reinstall
#508 [19:25] <UmbreonDusk> minecraft. Update Java. Port forwarding. Allow port 25565 through firewall. Disabled Firewall. Reset router. Reset Modem. I honestly don't know what I can do here. If it helps, I can't connect to servers on any computer.
#509 [19:27] <bulletspongebob> Odysseius yes it is...
#510 [19:29] <Odysseius> UmbreonDusk, Any computer in your home?
#511 [19:29] <Odysseius> ??> bulletspongebob tools/hjt
#512 [19:29] <Absol> bulletspongebob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#513 [19:29] <Absol> bulletspongebob: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#514 [19:30] <bulletspongebob> roger that will do that now
#515 [19:30] <UmbreonDusk> Odysseius, yes.
#516 [19:30] <Odysseius> UmbreonDusk, Contact your ISP, it may be an issue on their side.
#517 [19:30] <UmbreonDusk> Odysseius ok will do, thanks
#518 [19:33] <bulletspongebob> https://paste.ubuntu.com/p/y3h8WRYZqF/
#519 [19:33] <bulletspongebob> there it is...
#520 [19:33] <Odysseius> ??> bulletspongebob av/mcafee
#521 [19:33] <Absol> bulletspongebob: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#522 [19:33] <Absol> bulletspongebob: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#523 [19:33] <Odysseius> ??> bulletspongebob av/mcafee/uninstall
#524 [19:33] <Absol> bulletspongebob: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#525 [19:33] <Odysseius> ??> bulletspongebob av/malwarebytes
#526 [19:33] <Absol> bulletspongebob: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#527 [19:34] <Absol> bulletspongebob: Download it here: https://www.malwarebytes.org/
#528 [19:34] <Absol> bulletspongebob: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#529 [19:34] <Odysseius> bulletspongebob, Also:
#530 [19:34] <Odysseius> ??> bulletspongebob av/kaspersky
#531 [19:34] <Absol> bulletspongebob: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#532 [19:34] <Odysseius> bulletspongebob, And: It is never a good idea to have more than one antivirus program installed.
#533 [19:36] <bulletspongebob> Kasperov been trying to remove it but alwayscomes back...thought it was disabled and Mcaffee of course I paid for...ughhh
#534 [19:36] <bulletspongebob> be right back get this grocery list done
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#537 [19:42] <bulletspongebob> Of course it rebooted the browser with the instructions...
#538 [19:43] <bulletspongebob> arghhh
#539 [19:43] <Odysseius> bulletspongebob, Want me to send them again?
#540 [19:43] <bulletspongebob> Yes please I got Mcaffee out kasperov is next
#541 [19:43] <Odysseius> ??> bulletspongebob av/kaspersky
#542 [19:43] <Absol> bulletspongebob: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#543 [19:44] <Odysseius> bulletspongebob, If KIS is not installed anymore, uninstall anything named "Kaspersky" in your installed progreams.
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#545 [19:48] <bulletspongebob> in middle of uninstalling Kas also....Nw what protection do you recomend again?
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#548 [19:52] <bulletspongebob> OK which protection should I use instead now?
#549 [19:52] <Odysseius> ??> bulletspongebob av/malwarebytes
#550 [19:52] <Absol> bulletspongebob: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#551 [19:52] <Absol> bulletspongebob: Download it here: https://www.malwarebytes.org/
#552 [19:52] <Absol> bulletspongebob: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#553 [19:52] <bulletspongebob> thats the one may be rebboted again...
#554 [19:52] <Odysseius> bulletspongebob, But to be fair, if you are not an idiot (which you definitely are not), Windows Defender is sufficient.
#555 [19:53] <bulletspongebob> was always having trouble with Kas from the get go...
#556 [19:54] <mattym> bulletspongebob, Windows Defender should be fine on its own, plus an occasional scan with malwarebytes
#557 [19:54] <bulletspongebob> Ill see if that will cut the mustard for now...and then see after reboo if this worked...
#558 [19:55] <bulletspongebob> I shall return...
#559 [20:07] * thelounge76 [webchat@216.183.49.7] has joined #minecrafthelp
#560 [20:07] <thelounge76> my minecraft crashes when i start ir
#561 [20:07] <thelounge76> *it
#562 [20:09] <thelounge76> my minecraft crashes when i start it
#563 [20:09] <thelounge76> my minecraft crashes when i start it
#564 [20:09] <thelounge76> helllo anyone here
#565 [20:10] <Odysseius> thelounge76, Hello
#566 [20:10] <Odysseius> thelounge76, What is the error message?
#567 [20:10] <thelounge76> The game crashed whilst initializing game
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#569 [20:14] <Odysseius> thelounge76, I need the full error message please.
#570 [20:14] <Odysseius> ??> thelounge76 paste
#571 [20:14] <Absol> thelounge76: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#572 [20:15] * piotrex43 [~piotrex43@79.163.202.100.ipv4.supernova.orange.pl] has quit. (Remote host closed the connection)
#573 [20:16] <thelounge76> https://paste.ubuntu.com/p/vm4NNfF4N8/
#574 [20:16] <Odysseius> thelounge76, Click "Show more details" please.
#575 [20:17] <thelounge76> ok
#576 [20:17] <thelounge76> https://paste.ubuntu.com/p/KNpDRkbfJ4/
#577 [20:17] <Odysseius> ??> thelounge76 win/dxdiag
#578 [20:18] <Absol> thelounge76: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#579 [20:20] <thelounge76> https://paste.ubuntu.com/p/ZjbBcqwnVq/
#580 [20:21] <Odysseius> thelounge76, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version of Windows you had before (Settings > Update & Security > Go back to an earlier build, may be unavailable), or you will have to upgrade your hardware.
#581 [20:21] <Odysseius> thelounge76, However, even on an older version of Windows, the game may not be working as your system does not meet the requirements to run Minecraft.
#582 [20:22] <thelounge76> ok thnx
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#584 [20:48] <Webchat_53259> hello, I keep getting a "Error details: Access is denied"
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#592 [21:48] <Yosh> At random my friend's realms server will crash and kick all users out, the server will still show that all members present at the time of the crash are still in and any attempts to rejoin the realm results in minecraft crashing, this is happening not just to me, but to the other 7 or so players (The realm owner included). This is a completely vani
#593 [21:48] <Yosh> lla 1.13 realm. Is there a way to fix this?
#594 [21:53] <CubeTheThird> Yosh, do you get a crash report?
#595 [21:55] * Addie [webchat@49-159-133-230.dynamic.elinx.com.tw] has joined #minecrafthelp
#596 [21:56] <Yosh> Yeah, I have a crash report from it.
#597 [21:56] <CubeTheThird> Yosh, copy the report onto http://paste.ubuntu.com and give the URL here.
#598 [21:58] <Yosh> Got it, lemme [REDACTED] my username before I post the url
#599 [22:00] <Yosh> https://paste.ubuntu.com/p/63yhR27PCt/
#600 [22:00] <Yosh> Here it is!
#601 [22:00] <Addie> Hello,I have some issues. When I used Minecraft 1.13 to play singleplayer,my skin changed to steve.But it's working in the different versions.
#602 [22:00] <CubeTheThird> Yosh, ok one moment
#603 [22:00] <Yosh> Aight.
#604 [22:00] <CubeTheThird> Addie, you mean your skin works on 1.12 but not 1.13?
#605 [22:01] <Addie> Yes.
#606 [22:01] <CubeTheThird> Yosh, woa. Not what I was expecting. Give me a few minutes to dig into this
#607 [22:01] <CubeTheThird> Yosh, also, what's the username for the friend who owns the realm?
#608 [22:02] <Yosh> Choerry
#609 [22:02] * Opar [webchat@cpe-66-8-236-233.hawaii.res.rr.com] has joined #minecrafthelp
#610 [22:02] <Opar> Help
#611 [22:02] <Opar> Error: java.lang.IllegalStateException: GLFW error 65542
#612 [22:02] <CubeTheThird> Opar, copy the full error report onto http://paste.ubuntu.com and give the URL here.
#613 [22:02] <CubeTheThird> Addie, hmm let's try relogging
#614 [22:02] <CubeTheThird> ??> Addie launcher/relog
#615 [22:02] <Absol> Addie: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#616 [22:02] * Scorp7 [webchat@24-183-131-98.static.fdul.wi.charter.com] has joined #minecrafthelp
#617 [22:03] <Yosh> We actually had this same issue in another friend's realm before he gave up on his trial yesterday.
#618 [22:03] <Opar> I pasted it
#619 [22:03] <Addie> I use MultiMC
#620 [22:04] <CubeTheThird> Opar, give the link to the paste here
#621 [22:04] <CubeTheThird> Addie, do you have this issue when using the official game launcher?
#622 [22:04] <Opar> https://paste.ubuntu.com/p/jqxff4gQXk/
#623 [22:04] <Addie> because minecraft just crushed but multimc not
#624 [22:04] <CubeTheThird> Yosh, huh. Seems there is an open bug report for this: https://bugs.mojang.com/browse/REALMS-1116
#625 [22:05] <CubeTheThird> Addie, perhaps we can help fix the issue with the normal launcher? the game shouldn't be crashing regardless
#626 [22:05] <Addie> ok
#627 [22:05] <Yosh> Oh, oof, so this is a common thing for rn then
#628 [22:05] <CubeTheThird> ??> Opar win/dxdiag
#629 [22:05] <Absol> Opar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#630 [22:05] <CubeTheThird> Yosh, seems so, though first time I hear about it lol\
#631 [22:05] <Opar> ok thanks
#632 [22:05] <Scorp7> hello all, I keep getting "Process crashed with exit code -2147483645" whenever i try to launch the game, I have tried multiple launchers, multiple reinstalls, updating java and my video drivers, I have an asus laptop.
#633 [22:05] <Scorp7> What does that error code mean?
#634 [22:05] <Addie> i changed the language but notjing happen
#635 [22:05] <Addie> and it can"t load world
#636 [22:05] * mrrons [webchat@c-73-245-243-162.hsd1.fl.comcast.net] has joined #minecrafthelp
#637 [22:05] <Addie> '
#638 [22:05] <Yosh> Jeez, guess I'll probably have to wait until a patch is put through then
#639 [22:06] <CubeTheThird> Scorp7, that's a good question. I've never actually seen that specific error code before hehe.... when you say reinstall did you clear out the .minecraft folder?
#640 [22:06] <CubeTheThird> Addie, do you get an error message or crash report?
#641 [22:07] <Scorp7> yea, and windows uninstall, and both togeteher XD
#642 [22:07] <CubeTheThird> Yosh, seems so. Your friend could possibly change to a different world (or minigame) in realms in the mean time
#643 [22:07] <CubeTheThird> ??> Scorp7 win/dxdiag
#644 [22:07] <Absol> Scorp7: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#646 [22:07] <Opar> Whats the point of dxdiag?
#647 [22:08] <CubeTheThird> Opar, it creates a diagnostics report about your computer's hardware. In your case, your crash report suggests your video drivers need updating. This report helps us find the right drivers for your computer
#648 [22:08] <Opar> ok
#649 [22:08] <Addie> wait a minute
#650 [22:09] <Scorp7> sweet, doing now, intel said they updated fine after installing their software, but the version was 12/11/17 so who knows XD
#651 [22:09] <CubeTheThird> Scorp7, did you use the auto update tool? those are pretty garbage
#652 [22:10] <Scorp7> i tried, it said i was fine, then i went to their site, they said it was wrong XD then they installed a driver from a year ago XD
#653 [22:10] <Opar> https://paste.ubuntu.com/p/psFMNGRkkP/
#654 [22:10] <Opar> ?
#655 [22:10] <Scorp7> so do i attach the diag here?
#656 [22:10] <CubeTheThird> Opar, ok one moment
#657 [22:10] <CubeTheThird> Scorp7, ya follow all the directions and give the link here
#658 [22:10] <Scorp7> ok
#659 [22:11] <Scorp7> https://paste.ubuntu.com/p/F2DjCmcJ5q/ that?
#660 [22:11] <Addie> No.It just stayed in the settings screen.
#661 [22:11] <CubeTheThird> Opar, ya looks like your current drivers aren't working properly. One moment I'll find you an update
#662 [22:12] <CubeTheThird> Addie, you mean the game gets stuck in the options menu?
#663 [22:12] <Addie> Yes
#664 [22:12] <CubeTheThird> Opar, download and install https://downloadcenter.intel.com/download/27894/Intel-Graphics-Driver-for-Windows-10?product=126789
#665 [22:12] <CubeTheThird> Scorp7, one moment
#666 [22:12] <CubeTheThird> ??> Addie launcher/log
#667 [22:12] <Opar> mkay
#668 [22:12] <Absol> Addie: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#669 [22:12] <Scorp7> thanks
#670 [22:14] <Addie> https://paste.ubuntu.com/p/Z2GTVfrkzW/
#671 [22:15] <CubeTheThird> Scorp7, this may take a few minutes
#672 [22:15] <CubeTheThird> Addie, do you have Discord running?
#673 [22:16] <Scorp7> I have nothing better to do than wait ;)
#674 [22:16] <Opar> How do I know that this is a trustowrthy website ?-?
#675 [22:16] <Addie> yes
#676 [22:17] <CubeTheThird> Opar, the download I gave you is from the intel website. You're welcome to navigate there yourself
#677 [22:17] <Opar> ok
#678 [22:17] <Addie> but i don't turn on the overlay
#679 [22:17] <CubeTheThird> Addie, ah ok, so probably not that then. The other more common reason that happens is malware
#680 [22:18] <CubeTheThird> ??> Addie av/adwcleaner
#681 [22:18] <Absol> Addie: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#682 [22:18] <Absol> Addie: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#683 [22:18] <CubeTheThird> Scorp7, alright, try download and install the 3rd download : https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=85552
#684 [22:18] <CubeTheThird> Scorp7, but please keep in mind: your PC does not meet the game's minimum requirements
#685 [22:18] <Addie> ok I'll try it
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#687 [22:18] <Scorp7> -_- MC can run on a smart microwave for heavens sake XD
#688 [22:19] <Scorp7> the 3rd download?
#689 [22:19] <CubeTheThird> Scorp7, ya the 3rd one is 32 bit
#690 [22:19] <CubeTheThird> Scorp7, and if I recall correctly, on the system requirements page, they explicitly say it won't run on a toaster (despite some toasters supporting java)
#691 [22:19] <Scorp7> downloading now
#692 [22:19] * Addie [webchat@49-159-133-230.dynamic.elinx.com.tw] has quit. (Quit: webchat.esper.net)
#693 [22:19] <Scorp7> LOL
#694 [22:20] <CubeTheThird> Scorp7, I'm not saying the game won't run, I'm just saying I can neither make any guarantees, nor should you expect reasonable performance
#695 [22:20] <Scorp7> of course, i have two other computers, this is the one i take to work XD
#696 [22:21] <CubeTheThird> lol
#697 [22:22] * Addie [webchat@49-159-133-230.dynamic.elinx.com.tw] has joined #minecrafthelp
#698 [22:22] <Scorp7> restarting
#699 [22:23] * Yosh [webchat@c-73-251-187-193.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#700 [22:23] <Addie> wow after i clean it, it just work fine
#701 [22:24] <CubeTheThird> Addie, oh good! what about the skin?
#702 [22:25] <Addie> the skin is working in minecraft launcher is fine
#703 [22:25] <CubeTheThird> awesome
#704 [22:26] * Scorp7 [webchat@24-183-131-98.static.fdul.wi.charter.com] has joined #minecrafthelp
#705 [22:26] <Addie> multimc works fine too :D
#706 [22:26] <CubeTheThird> O.o
#707 [22:26] <CubeTheThird> cool
#708 [22:26] <Scorp7> Back, loading up MC now!
#709 [22:26] <CubeTheThird> fingers crossed
#710 [22:27] <Addie> i don't know what is the problem haha
#711 [22:27] <CubeTheThird> Addie, might have been malware blocking the skin servers
#712 [22:27] <Addie> i see
#713 [22:28] <Scorp7> Same error at the same point, at least it's consistant
#714 [22:28] <Addie> thanks for your helping!
#715 [22:28] <CubeTheThird> ??> Scorp7 launcher/log
#716 [22:28] <Absol> Scorp7: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#719 [22:29] <Scorp7> yall love your ubuntu XD
#720 [22:29] <Scorp7> copying it now
#721 [22:29] <CubeTheThird> lol
#722 [22:30] <CubeTheThird> I ditched Ubuntu years ago :p
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#725 [22:30] <Scorp7> do you want the hidden debug info too?
#726 [22:30] <CubeTheThird> Scorp7, yes please
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#730 [22:32] <CubeTheThird> brb
#731 [22:32] <Scorp7> https://paste.ubuntu.com/p/DGVjWrn3Z2/
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#735 [22:40] <CubeTheThird> Scorp7, alright let's see if we can find anything interesting
#736 [22:40] <Scorp7> :)
#737 [22:42] <CubeTheThird> Scorp7, hmm, doing a bit of research, it's likely this issue is the result of invalid registry entries. Do you currently have java installed?
#738 [22:42] <Scorp7> yes
#739 [22:43] <CubeTheThird> Scorp7, ok. Uninstall java, then we'll do a reinstall from the website (I'll send a link)
#740 [22:43] <CubeTheThird> ??> Scorp7 java/1.8
#741 [22:43] <Absol> Scorp7: You can get Java 8 for almost any platfom here: https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#742 [22:43] <Scorp7> ok!
#743 [22:43] <CubeTheThird> Scorp7, on that page, just get the Windows x86 offline installer
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#745 [22:44] <Scorp7> I appreciate how through you are with your instructions, downloaded, uninstalling javav now
#746 [22:45] <CubeTheThird> Scorp7, trust me when I say, when doing tech support for people of all ages and nationalities, it saves a lot of headaches by being thorough
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#748 [22:46] <awwjin> i had forgotten my password and i tried to reset it multiple times and multiple times i had screwed up and now when i try to reset my password (after inputting my email) it (above the "new password") says Error! Too many reset attempts.
#749 [22:46] <awwjin> what do i do? do i wait?
#750 [22:46] <CubeTheThird> ??> awwjin login/throttle
#751 [22:46] <Absol> awwjin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#752 [22:46] <Absol> awwjin: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#753 [22:46] <awwjin> ok, thank you <3
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#756 [22:48] <Scorp7> sorry, computer decided to crash while uninstalling java
#757 [22:48] <Scorp7> it's uninstalled do I need to restart or anything before launching the installer you gave me?
#758 [22:49] <Scorp7> *you had me download i mean
#759 [22:50] <CubeTheThird> Scorp7, no I don't expect so. Try just reinstalling
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#761 [22:51] <bulletspongebob> And it is nowworking thank you
#762 [22:51] <bulletspongebob> Thanks Odysseius\
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#764 [22:52] <Scorp7> installing now
#765 [22:54] <Scorp7> installed, now just run mc?
#766 [22:55] <CubeTheThird> Scorp7, ya try now
#767 [22:55] <Scorp7> same error, same timing
#768 [22:55] <CubeTheThird> Scorp7, ok. The suggestion I saw beyond this was to run a registry cleaner. Have you ever used ccleaner before?
#769 [22:56] <Scorp7> yes i have it installed
#770 [22:57] <Scorp7> cleaned
#771 [22:57] <CubeTheThird> Scorp7, the registry specifically yes?
#772 [22:57] <Scorp7> yup
#773 [22:57] <CubeTheThird> Scorp7, ok. Any change?
#774 [22:58] <Scorp7> it gets to the crashes a lot faster
#775 [22:59] <CubeTheThird> one instance where faster isn't a good thing
#776 [23:00] <Scorp7> XD
#777 [23:00] <CubeTheThird> Scorp7, let's try changing the java version the game is using. By default it uses the one bundled with the game. Can you go to the Options menu, turn on advanced settings, and select the profile you're trying to run?
#778 [23:01] <Scorp7> done
#779 [23:02] <CubeTheThird> Scorp7, there, you should see one of the options being the Java Executable. Turn on the setting, and we'll change it to the java version installed. The path should be something like C:\Program Files\Java\<version>\bin\javaw.exe
#780 [23:04] <Scorp7> it auto filled C:\Program Files\Minecraft\runtime\jre-x32\1.8.0_51\bin\javaw.exe
#781 [23:04] <CubeTheThird> Scorp7, ya that's right. I want to you replace it with the one manually installed a few minutes ago. The bundled version is in the Minecraft directory, but the other one is in the Java directory
#782 [23:05] <Scorp7> C:\Program Files\Java\jre1.8.0_181\bin\java.exe ?
#783 [23:05] <CubeTheThird> Scorp7, yup, but javaw.exe instead of java.exe
#784 [23:05] <Scorp7> ok
#785 [23:05] <Scorp7> saved, running it
#786 [23:06] * CubeTheThird crosses toes
#786 [23:07] <Scorp7> This error is 10/10 for persistence
#787 [23:07] <CubeTheThird> uhg
#788 [23:07] <Scorp7> I have to go for now, i'll be back on tomorrow :(
#789 [23:07] <CubeTheThird> sure thing
#790 [23:08] <Scorp7> thank you for all the help you are giving me, if we ever fix it I am chiseling this error in stone for the future generations to see XD
#791 [23:08] <CubeTheThird> haha no problem :3