#1 [00:03] * nithuljr [webchat@37.233.189.59.starhub.net.sg] has joined #minecrafthelp
#2 [00:03] <nithuljr> hello>?
#3 [00:03] <nithuljr> I need help
#4 [00:03] <nithuljr> Unable to save download. rain8.ogg
#5 [00:03] <nithuljr> that's what it said when I log onto 1.13
#6 [00:03] <mattym> ??> nithuljr error/download
#7 [00:03] <Absol> nithuljr: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#8 [00:12] * Koolguy007 [webchat@173-80-123-198.swbycmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#9 [00:13] * Koolguy007 [webchat@173-80-123-198.swbycmtk01.res.dyn.suddenlink.net] has quit. (Client Quit)
#10 [00:33] * Webchat_14913 [webchat@c-73-50-14-144.hsd1.il.comcast.net] has joined #minecrafthelp
#11 [00:33] <Webchat_14913> unable to save downnload
#12 [00:34] * Webchat_14913 [webchat@c-73-50-14-144.hsd1.il.comcast.net] has quit. (Client Quit)
#13 [01:01] * Me8 [webchat@d23-17-236-149.abhsia.telus.net] has joined #minecrafthelp
#14 [01:01] <Me8> hi
#15 [01:02] <Me8> java binary stopped respond error code -805306369
#16 [01:06] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#17 [01:07] * Me8 [webchat@d23-17-236-149.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#18 [01:13] * BeMadBoY [webchat@c-174-49-57-47.hsd1.tn.comcast.net] has joined #minecrafthelp
#19 [01:14] <BeMadBoY> hey can someone help me my mine craft wont load says Java(TM) Platform SE binary Not Responding
#20 [01:15] <Greymagic27> Please elaborate
#21 [01:15] <BeMadBoY> what
#22 [01:16] <BeMadBoY> Hello?
#23 [01:16] <Greymagic27> ??> @BeMadBoY tools/hjt
#24 [01:16] <Absol> @BeMadBoY: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#25 [01:16] <Absol> @BeMadBoY: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#26 [01:18] <BeMadBoY> ok
#27 [01:19] <BeMadBoY> it just wont load up everytime it just crashes on any version I try
#28 [01:19] <Greymagic27> Please follow the instructions above
#29 [01:21] <BeMadBoY> i am
#30 [01:23] <BeMadBoY> https://paste.ubuntu.com/p/6SyGnBcn7Y/
#31 [01:23] <BeMadBoY> hope you can fix this
#32 [01:23] <Greymagic27> ??> @BeMadBoY av/adwcleaner
#33 [01:23] <Absol> @BeMadBoY: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#34 [01:23] <Absol> @BeMadBoY: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#35 [01:25] <BeMadBoY> its downloading now so how do i get back to this exact page
#36 [01:25] <BeMadBoY> once i restart
#37 [01:25] <Greymagic27> The chat? Open it as another tab
#38 [01:25] <Greymagic27> Oh
#39 [01:25] <Greymagic27> You can just reconnect
#40 [01:25] <BeMadBoY> ok
#41 [01:27] <BeMadBoY> what if it finds no problems then what
#42 [01:27] <Greymagic27> Then I will try something else
#43 [01:27] <Greymagic27> But I think this will work
#44 [01:27] <BeMadBoY> ok
#45 [01:27] <BeMadBoY> ok so if it works do i have to pay you guys?
#46 [01:27] <Greymagic27> No!
#47 [01:28] <Greymagic27> We are just volunteers
#48 [01:28] <BeMadBoY> ok good
#49 [01:28] <Greymagic27> Who enjoy supporting people
#50 [01:35] * BeMadBoY [webchat@c-174-49-57-47.hsd1.tn.comcast.net] has joined #minecrafthelp
#51 [01:35] <BeMadBoY> it worked thx guys
#52 [01:35] <Greymagic27> No problem
#53 [01:35] <BeMadBoY> I can play Minecraft now
#54 [01:35] <BeMadBoY> you guys are legends
#55 [01:35] <Greymagic27> Eh, I do what I enjoy
#56 [01:35] <Greymagic27> Which is helping people
#57 [01:36] <BeMadBoY> thx
#58 [01:36] <Greymagic27> Your welcome
#59 [01:36] <BeMadBoY> now I can play realms
#60 [01:36] <BeMadBoY> with friends
#61 [01:36] <BeMadBoY> bye <3
#62 [01:37] * BeMadBoY [webchat@c-174-49-57-47.hsd1.tn.comcast.net] has quit. (Client Quit)
#63 [01:53] * seriesjay [webchat@cpe-120-149-214-44.wb03.wa.asp.telstra.net] has joined #minecrafthelp
#64 [01:54] <seriesjay> can someone help me please?
#65 [01:54] <Greymagic27> What is the problem?
#66 [01:54] <seriesjay> im trying to download but everytime i clikc "play- download 1.13" i keep getting this error message
#67 [01:54] <seriesjay> Unable to save download. brew1.ogg
#68 [01:55] <Greymagic27> ??> @seriesjay av/bytefence
#69 [01:55] <Absol> @seriesjay: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#70 [02:01] <seriesjay> thank you so much
#71 [02:14] * gage [webchat@65-128-47-155.mpls.qwest.net] has joined #minecrafthelp
#72 [02:14] <gage> hello
#73 [02:15] <gage> can i get some herlp?
#74 [02:16] * gage [webchat@65-128-47-155.mpls.qwest.net] has quit. (Client Quit)
#75 [02:19] <Andrio> Hep!
#76 [02:27] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#77 [02:29] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Client Quit)
#78 [02:31] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#79 [02:32] * Swedishdream3 [webchat@90-229-147-52-no193.tbcn.telia.com] has joined #minecrafthelp
#80 [02:33] <Swedishdream3> When ever I try to join my friends realm the game crashes on me
#81 [02:33] <Greymagic27> Crash report?
#82 [02:34] <Swedishdream3> 1sec
#83 [02:35] <Swedishdream3> https://paste.ubuntu.com/p/bpcMzcD3TR/
#84 [02:35] <Greymagic27> This is a known bug: https://bugs.mojang.com/browse/REALMS-1116
#85 [02:37] <Swedishdream3> What can I do to fix it?
#86 [02:37] <Greymagic27> Currently there is no fix
#87 [02:37] <Swedishdream3> So we just have to wait? :/
#88 [02:37] <Greymagic27> Sadly yes
#89 [02:37] <Swedishdream3> How fast do they usualy fix these problems
#90 [02:38] <Greymagic27> Idk
#91 [02:38] <Greymagic27> I expect it will be fixed when 1.13.1 comes out
#92 [02:38] <Swedishdream3> Won't that take a couple of months
#93 [02:38] <Greymagic27> Maybe
#94 [02:38] <Greymagic27> But it might fix before that
#95 [02:39] <Swedishdream3> They have to it's a game breaking bug
#96 [02:43] <Swedishdream3> Someone in here know
#97 [02:43] <Swedishdream3> any roumors of the 1.13.1 update
#98 [02:44] <Greymagic27> @Swedishdream3, https://www.youtube.com/watch?v=lw4uytiHr4U
#99 [02:44] <Swedishdream3> thanks
#100 [02:47] * Nick28t [webchat@90-229-147-52-no193.tbcn.telia.com] has joined #minecrafthelp
#101 [02:48] <Nick28t> Omg, we have to wait 1 week to play on realms
#102 [02:48] <Greymagic27> Until they fix the bug, yes
#103 [02:48] <Nick28t> fcking shit I jsut wanna troll around with my friends
#104 [02:48] <Absol> Nick28t: Please keep it civil
#105 [02:50] <Nick28t> I am just ready to kill myself
#106 [02:50] <Greymagic27> Please keep it civil
#107 [02:50] <Greymagic27> We are all annoyed that realms is broken
#108 [02:50] <Greymagic27> But mojang will fix it
#109 [02:51] <Nick28t> I know dude I am just frustrated, I have been up soon 24h trying to fix this
#110 [02:51] <Greymagic27> I guess you are getting the same error that everyone is getting
#111 [02:51] <Greymagic27> https://bugs.mojang.com/browse/REALMS-1116
#112 [02:51] <Nick28t> Yeah the one wherre teh core thing isn't working yeah
#113 [03:18] * Rin [webchat@71-80-23-41.dhcp.kgpt.tn.charter.com] has joined #minecrafthelp
#114 [03:18] <Rin> Anyone online
#115 [03:19] <Greymagic27> Yep
#116 [03:19] <Greymagic27> How can I help @Rin?
#117 [03:19] <Rin> Can someone help me with this crash report?
#118 [03:19] <Rin> Alright
#119 [03:20] <Rin> Can you help me with this
#120 [03:20] <Rin> https://pastebin.com/3biMjLtS
#121 [03:20] <Rin> It doesn't even load up Mc, just half of the loading screen
#122 [03:21] <Greymagic27> Are you running any mods?
#123 [03:21] <Rin> Yes
#124 [03:21] <Rin> Although, my friends have the same mods I dp
#125 [03:21] <Greymagic27> There is a mod crashing
#126 [03:21] <Greymagic27> Called jinryuujrmcore
#127 [03:21] <Greymagic27> And jinryuudragonblockc
#128 [03:22] <Greymagic27> We don't support modded clients here though
#129 [03:22] <Rin> HH
#130 [03:22] <Rin> aHH*
#131 [03:22] <Rin> Ahhh***
#132 [03:22] <Rin> Alright, thanks though.
#133 [03:22] <Greymagic27> But now you know what mods are breaking
#134 [03:23] <Rin> Yea
#135 [03:23] <Rin> Thanks, I can find it from here most likely
#136 [03:23] <Greymagic27> No problem
#137 [03:24] * Rin [webchat@71-80-23-41.dhcp.kgpt.tn.charter.com] has quit. (Quit: webchat.esper.net)
#138 [03:31] * Olyvar [webchat@125-237-67-220-vdsl.sparkbb.co.nz] has joined #minecrafthelp
#139 [03:31] <Olyvar> Hey someone please help
#140 [03:31] <Greymagic27> Yea, What is the problem?
#141 [03:31] <Olyvar> Whenever i try to launch mc it just crashes instaantly
#142 [03:31] <Greymagic27> Crash report?
#143 [03:31] <Olyvar> Dont get one
#144 [03:32] <Greymagic27> ??> @Olyvar launcher/crash-log
#145 [03:32] <Absol> @Olyvar: We need to see your crash log, which is created after a crash.
#146 [03:32] <Absol> @Olyvar: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#147 [03:32] <Greymagic27> See if there is one in there
#148 [03:32] <Olyvar> But there is no crash report folder
#149 [03:33] <Greymagic27> Ok then, Try this
#150 [03:33] <Greymagic27> ??> @Olyvar tools/hjt
#151 [03:33] <Absol> @Olyvar: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#152 [03:33] <Absol> @Olyvar: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#153 [03:35] <Olyvar> done
#154 [03:35] <Olyvar> https://paste.ubuntu.com/p/6sk4dqcBRt/
#155 [03:36] <Greymagic27> Uninstall RelevantKnoweldge
#156 [03:36] <Olyvar> what is it
#157 [03:36] <Greymagic27> Not sure, It might be preventing your minecraft to load
#158 [03:36] <Greymagic27> ??> @Olyvar av/malwarebytes
#159 [03:36] <Absol> @Olyvar: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#160 [03:36] <Absol> @Olyvar: Download it here: https://www.malwarebytes.org/
#161 [03:36] <Absol> @Olyvar: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#162 [03:37] <Greymagic27> You can also try turning off the discord overlay @Olyvar
#163 [03:39] <Olyvar> Holy frick uninstalling relevant knowledge
#164 [03:39] <Olyvar> worked
#165 [03:39] <Olyvar> thank you so much
#166 [03:39] <Greymagic27> No problem!
#167 [03:40] <Olyvar> been tryong to fix for like 3 hours
#168 [03:40] <Greymagic27> LOL
#169 [03:50] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#170 [03:50] * GetRektByMySkill [webchat@47-63-66-49.red-acceso.airtel.net] has joined #minecrafthelp
#171 [03:51] <GetRektByMySkill> hi
#172 [03:51] <GetRektByMySkill> hi?
#173 [03:51] <Greymagic27> @urielsalis, you there?
#174 [03:53] <GetRektByMySkill> Lol you are the want from discord...
#175 [03:54] <Greymagic27> I am the one from discord, yes
#176 [03:55] <GetRektByMySkill> do i paste here the paste.ubuntu?
#177 [03:55] <Greymagic27> Post the dxdiag
#178 [03:55] <GetRektByMySkill> https://paste.ubuntu.com/p/3YJYVSfC8B
#179 [03:57] * Swedishdream3 [webchat@90-229-147-52-no193.tbcn.telia.com] has joined #minecrafthelp
#180 [03:58] <Swedishdream3> still not working
#181 [03:58] <Swedishdream3> +
#182 [03:58] <Greymagic27> @Swedishdream3, The realms?
#183 [03:58] <Swedishdream3> Yes
#184 [03:58] <Greymagic27> It will take a while to fix
#185 [03:59] <Swedishdream3> The have already had 24hö..
#186 [03:59] <Greymagic27> It will take longer than that
#187 [03:59] <Swedishdream3> They can just take 10-15% of their crew and just work on that, the game ISN'T working
#188 [04:01] <Swedishdream3> This is a BIG problem
#189 [04:01] <Greymagic27> @GetRektByMySkill, I don't belive your computer can run minecraft
#190 [04:02] * RetroX66 [webchat@120.134.79.83.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#191 [04:03] * RetroX66 [webchat@120.134.79.83.dynamic.wline.res.cust.swisscom.ch] has quit. (Client Quit)
#192 [04:29] * Grimmith [webchat@c-73-92-70-206.hsd1.ca.comcast.net] has joined #minecrafthelp
#193 [04:29] <Grimmith> hello
#194 [04:30] <Grimmith> my minecraft says "Failed to download file. attack3.ogg"
#195 [04:30] <Grimmith> what do I do about it? it won't let me download the latest release :(
#196 [04:32] * Grimmith [webchat@c-73-92-70-206.hsd1.ca.comcast.net] has quit. (Client Quit)
#197 [04:34] * Miner2 [webchat@82-128-233-91.bb.dnainternet.fi] has joined #minecrafthelp
#198 [04:43] * Swedishdream3 [webchat@90-229-147-52-no193.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#199 [04:46] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#200 [05:17] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
#201 [05:34] * MajGenRelativity_ is now known as MajGenRelativity
#202 [06:00] * Cyclip [webchat@cpc111769-lutn13-2-0-cust362.9-3.cable.virginm.net] has joined #minecrafthelp
#203 [06:00] * Cyclip [webchat@cpc111769-lutn13-2-0-cust362.9-3.cable.virginm.net] has quit. (Client Quit)
#204 [06:55] * Frisk [~piotrex43@79.163.210.16.ipv4.supernova.orange.pl] has joined #minecrafthelp
#205 [06:59] * KangKangum [webchat@host-84-13-106-118.opaltelecom.net] has joined #minecrafthelp
#206 [06:59] <KangKangum> hey bois
#207 [06:59] <Greymagic27> Hello
#208 [06:59] * KangKangum is now known as KangKan1gum
#209 [06:59] * KangKan1gum is now known as KangKangum
#210 [06:59] <KangKangum> e
#211 [06:59] <KangKangum> e
#212 [06:59] <KangKangum> e
#213 [06:59] <KangKangum> e
#214 [06:59] * Absol kicked KangKangum from #minecrafthelp (Reason: angKangum :Stop spamming)
#215 [06:59] <Greymagic27> Are you in need of support or are you here to support others?
#216 [07:30] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Quit: Leaving)
#217 [07:30] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#218 [07:30] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Remote host closed the connection)
#219 [07:31] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#220 [07:34] <Greymagic27> anyone need help?
#221 [07:34] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Client Quit)
#222 [07:38] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#223 [07:41] * Angrygamer34 [webchat@90-229-147-52-no193.tbcn.telia.com] has joined #minecrafthelp
#224 [07:41] <Angrygamer34> Anyone here have problems with starting realms
#225 [07:41] <Greymagic27> It is a known problem
#226 [07:41] <Greymagic27> https://bugs.mojang.com/browse/REALMS-1116
#227 [07:42] <Angrygamer34> Any news on when they will fix it
#228 [07:42] <Greymagic27> My guess is in the next patch
#229 [07:42] <Greymagic27> But i'm not sure
#230 [07:43] <Angrygamer34> wtf
#231 [07:43] <Angrygamer34> that long
#232 [07:44] <Greymagic27> You can help by posting your problem on that bug report
#233 [08:40] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#234 [08:41] * bl0m1 [sid314902@id-314902.charlton.irccloud.com] has joined #minecrafthelp
#235 [08:56] * Warmaster [webchat@ip72-200-206-211.ok.ok.cox.net] has joined #minecrafthelp
#236 [08:59] <Warmaster> Hello, upon starting my server, the world immediately begins lagging and I'm receiving server warning messages that the server can't keep up and its behind 43 ticks, then it slowly increases to 60+ ticks. This didn't happen with 1.12 vanilla. Is this perhaps my server host, or is it an on-going issue with minecraft? seems like others have had simil
#237 [08:59] <Warmaster> ar issues
#238 [09:00] <Greymagic27> What server host are you using?
#239 [09:00] <Odysseius> Warmaster, Optimise your world before using it in 1.13.
#240 [09:00] <Warmaster> www.minecraft-hosting.pro
#241 [09:00] <Warmaster> this was a fresh seed
#242 [09:00] <Odysseius> Warmaster, Created in 1.13?
#243 [09:00] <Warmaster> yes
#244 [09:02] <Warmaster> it's a 4gb server designed for our small group of 3-5 people
#245 [09:02] <Odysseius> Warmaster, What are the arguments the server is started with?
#246 [09:02] * Aron [webchat@ool-4a585091.dyn.optonline.net] has joined #minecrafthelp
#247 [09:03] <Aron> Hello, everytime i click play, it says a java exception has occured
#248 [09:03] <Warmaster> let me see if I can find that
#249 [09:03] <Greymagic27> @Aron, Do you get a crash log?
#250 [09:03] <Odysseius> Aron, What is the full error message?
#251 [09:03] <Odysseius> ??> Aron paste
#252 [09:03] <Absol> Aron: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#253 [09:03] <Aron> yeah i get a crash log
#254 [09:04] <Aron> https://paste.ubuntu.com/p/vDFnSHRpPz/
#255 [09:05] <Greymagic27> Post the crash log on there
#256 [09:05] <Odysseius> Aron, The error log please, not a description of the issue.
#257 [09:08] <Aron> no idea how to do that
#258 [09:08] <Greymagic27> Copy/paste the crash report into the pastebin
#259 [09:09] <Odysseius> Aron, Where does it say "A Java Exception has occurred"?
#260 [09:09] <Aron> like a print screen of it? i just get an error message
#261 [09:09] <Aron> thought that was a crash log, myb
#262 [09:10] <Odysseius> Aron, Make a screenshot of where you see that error.
#263 [09:10] <Odysseius> ??> Aron imgur
#264 [09:10] <Absol> Aron: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#265 [09:11] <Aron> https://imgur.com/a/HSYGi2O
#266 [09:11] <Warmaster> Odysseius, I guess I don't know how to do that (change the startup arguements) when it is being run by minecraft-hosting.pro I could change the startup arguments if I had my own machine.
#267 [09:11] <Odysseius> Aron, And when exactly does the error occur?
#268 [09:11] <Odysseius> Warmaster, What are your RAM settings?
#269 [09:12] <Aron> i click play, it loads up, the launcher closes and the error message pops up
#270 [09:12] <Odysseius> ??> Aron launcher/log
#271 [09:12] <Absol> Aron: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#272 [09:12] <Odysseius> Aron, Please copy the log after the game has crashed.
#273 [09:13] <Warmaster> I can only assume its at 4096 because we are paying for 4gb of ram, but since I can't edit their .bat file I can't see for sure if I'm getting what I'm paying for.
#274 [09:13] <Aron> https://paste.ubuntu.com/p/pPTQYvpH5q/
#275 [09:14] <Odysseius> ??> Aron win/java/reinst
#276 [09:14] <Absol> Aron: You need to reinstall Java.
#277 [09:14] <Absol> Aron: First, go to Programs and Features in Control Panel. Uninstall everything that says Java in the name. Then, go to https://java.com/en/download/manual.jsp to re-install Java.
#278 [09:14] <Odysseius> Aron, Make sure to install the 64-bit version of Java.
#279 [09:14] <Odysseius> Aron, After that, in the launcher, head to Launch Options, turn on Advanced Settings, click on the profile you intend to use (usually Latest release). Turn on "Java Executable", and set it to "C:\Program Files\Java\jre1.8.0_181\bin\javaw.exe"
#280 [09:21] * Warmaster [webchat@ip72-200-206-211.ok.ok.cox.net] has quit. (Quit: webchat.esper.net)
#281 [09:22] <Aron> i deleted everything that had the name java in it, i then tried to reinstall java and got this error message https://imgur.com/a/HSYGi2O
#282 [09:23] <Odysseius> Aron, Please follow the instructions on this page: https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
#283 [09:28] * NATHANB0612 [webchat@227.133.200.146.dyn.plus.net] has joined #minecrafthelp
#284 [09:28] <NATHANB0612> why dose my game crash befor it loads
#285 [09:28] <Odysseius> NATHANB0612, Does it give you any kind of error message?
#286 [09:28] <Odysseius> ??> NATHANB0612 paste
#287 [09:28] <Absol> NATHANB0612: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#288 [09:30] <NATHANB0612> i dont know what u mean
#289 [09:30] <Greymagic27> Do you get a crash log
#290 [09:30] <NATHANB0612> past
#291 [09:30] <NATHANB0612> ye
#292 [09:30] <Odysseius> NATHANB0612, We need that please.
#293 [09:30] <Greymagic27> Please put it on https://paste.ubuntu.com
#294 [09:31] <NATHANB0612> it wont give me it
#295 [09:32] <Aron> whenever i do the DISM command, the command runs for less than a second and then it goes away without any message provided
#296 [09:32] <Odysseius> Aron, Alright, just go to step 3 then.
#297 [09:32] <Odysseius> NATHANB0612, What do you mean?
#298 [09:33] <NATHANB0612> all that comes up is it sayin that something happened unxspectedly and that my game has crashed
#299 [09:33] <Greymagic27> ??> @NATHANB0612 win/.minecraft
#300 [09:33] <Absol> @NATHANB0612: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#301 [09:33] <Greymagic27> Please go there and into the crash-reports folder
#302 [09:34] <Odysseius> No crash log.
#303 [09:34] <Odysseius> ??> NATHANB0612 launcher/log
#304 [09:34] <Absol> NATHANB0612: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#305 [09:34] <Aron> but there is no command prompt up, so i can't do step 3 which requires a command prompt
#306 [09:34] <Odysseius> NATHANB0612, Please copy the log after the game has crashed.
#307 [09:34] <Greymagic27> Forgot about that step :O
#308 [09:35] <Aron> hmm?
#309 [09:35] <Odysseius> Aron, Open up the elevated command prompt, and run "sfc /scannow".
#310 [09:35] <NATHANB0612> it wont allow me
#311 [09:36] <Greymagic27> @NATHANB0612, in what way?
#312 [09:36] <NATHANB0612> i cant copy it
#313 [09:36] <Odysseius> NATHANB0612, Have you followed the instructions Absol gave you?
#314 [09:36] <Aron> same thing, command prompt appears then disappears in a split seccond
#315 [09:36] <Aron> second*
#316 [09:37] <Odysseius> oh dear
#317 [09:37] <Greymagic27> ??> @NATHANB0612 launcher/log
#318 [09:37] <Absol> @NATHANB0612: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#319 [09:37] <Greymagic27> Have you done that?
#320 [09:37] <Odysseius> ??> Aron tools/hjt
#321 [09:37] <Absol> Aron: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#322 [09:37] <Absol> Aron: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#323 [09:38] <Aron> https://paste.ubuntu.com/p/rbwwvJKXVY/
#324 [09:41] <NATHANB0612> it says waiting for log output what does that mean
#325 [09:41] <Odysseius> NATHANB0612, What version of the game are you trying to start?
#326 [09:41] <NATHANB0612> 1.10
#327 [09:41] <Odysseius> NATHANB0612, Does it also happen in 1.13?
#328 [09:42] <NATHANB0612> im not sure
#329 [09:42] <Odysseius> NATHANB0612, Please keep in mind that we only support the latest stable version.
#330 [09:42] <Aron> yo odysseius is everything alright? pr sure you gave me some sort of virus scanner or something
#331 [09:43] <NATHANB0612> should i try 1.8
#332 [09:43] <Odysseius> Aron, Yes
#333 [09:43] <Greymagic27> Try the latest release, 1.13
#334 [09:43] <Odysseius> NATHANB0612, 1.8 and 1.10 are heavily outdated.
#335 [09:43] <Odysseius> Aron, The problem is caused by Razer Synapse, please completely remove it. Once you have done it, I will give you further instructions.
#336 [09:44] <Aron> gotcha boss
#337 [09:44] <NATHANB0612> wich one should i try
#338 [09:44] <Odysseius> NATHANB0612, 1.13.
#339 [09:45] <NATHANB0612> how long does it take to get the log output
#340 [09:45] <Odysseius> NATHANB0612, Should be instant
#341 [09:45] <NATHANB0612> its not loading
#342 [09:46] <Odysseius> NATHANB0612, On 1.13?
#343 [09:46] <NATHANB0612> yea
#344 [09:46] <Odysseius> NATHANB0612, What version of the launcher are you using?
#345 [09:46] <Aron> i removed it, should i redo the virus scanner?
#346 [09:47] <NATHANB0612> im not sure i deleated it and reinstalled it about 3 days ago
#347 [09:47] <Odysseius> Aron, No, I still need to find out what to do next, the instructions we have on how to do it are very scarce. Please give me a few minutes.
#348 [09:47] <Odysseius> ??> NATHANB0612 launcher/reinst/win
#349 [09:47] <Absol> NATHANB0612: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#350 [09:47] <Absol> NATHANB0612: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#351 [09:47] <Odysseius> ??> NATHANB0612 win/reinst
#352 [09:47] <Absol> NATHANB0612: You may need to reinstall the locally installed files that Minecraft puts into place.
#353 [09:47] <Absol> NATHANB0612: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#354 [09:48] <Aron> no problem, take your time, i appreciate your help
#355 [09:48] <NATHANB0612> ok
#356 [09:48] <Odysseius> Aron, Try this: https://www.minecraftforum.net/forums/support/java-edition-support/2916139-crash-on-launch?comment=3
#357 [09:49] <Aron> also, i dont need razer synapse anymore, i dont have anymore razer products except for the headset and i dont really need synapse for it, does that give any information?
#358 [09:50] <Odysseius> Aron, Synapse is meddling with things it should not even if you don't own any Razer products
#359 [09:50] <Aron> ive already deleted it, and i dont thinki need it anymore really, is it safe to just keep it deleted?
#360 [09:51] <Odysseius> Aron, Absolutely, yes.
#361 [09:53] * Alex9 [webchat@host183.190-139-25.telecom.net.ar] has joined #minecrafthelp
#362 [09:57] <Aron> i cant find the java_options part
#363 [09:58] <Odysseius> ??> Aron launcher/reinst/win
#364 [09:58] <Absol> Aron: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#365 [09:58] <Absol> Aron: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#366 [09:59] <Aron> i was thinking about that lmao
#367 [10:00] * Aron [webchat@ool-4a585091.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#368 [10:03] * Aron [webchat@ool-4a585091.dyn.optonline.net] has joined #minecrafthelp
#369 [10:03] * E [webchat@pool-71-162-37-50.altnpa.east.verizon.net] has joined #minecrafthelp
#370 [10:03] <Aron> hey resend the download link again
#371 [10:04] <Odysseius> ??> Aron launcher/reinst/win
#372 [10:04] <Absol> Aron: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#373 [10:04] <Absol> Aron: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#374 [10:04] * E is now known as Guest79203
#375 [10:04] * thelounge99 [webchat@aig34-2-78-238-255-15.fbx.proxad.net] has joined #minecrafthelp
#376 [10:04] <Guest79203> minecraft isn't allowing me to enter the game all its saying is 'error unable to save download"
#377 [10:04] <Odysseius> ??> Guest79203 error/download
#378 [10:04] <thelounge99> wello can i speak in french ?
#379 [10:04] <Absol> Guest79203: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#380 [10:04] <Odysseius> thelounge99, No, we only offer support in English.
#381 [10:05] <thelounge99> ok i go traduc
#382 [10:06] <Aron> im pr sure it worked, lmao thanks, should i be worried about any viruses?
#383 [10:06] <Aron> yeah, minecraft application is open, everything seems to be running smoothly
#384 [10:06] <Odysseius> Aron, I didn't see anything, but you should try to work out why you can't open a command prompt and can't install Java
#385 [10:08] <Aron> would it be wise to reinstall windows?
#386 [10:08] <Greymagic27> You could always run a virus scan with malwarebytes or something
#387 [10:08] <Odysseius> Aron, I wouldn't go that far, but if you want to
#388 [10:08] <thelounge99> I have a problem with my minecraft xbox360 account
#389 [10:08] <thelounge99> I went back to my old server 4 years later and I lost my world
#390 [10:08] <thelounge99> when I run my backup, the image of the server before launching and presente but the ssed has disappeared and when I launch the world all disappeared and the seed is no longer the same
#391 [10:08] <Odysseius> thelounge99, I'm sorry, but we cannot offer support for the console editions in this chatroom. I recommend the Minecraft Forums as an alternative place: http://www.minecraftforum.net/forums/support
#392 [10:09] * Guest79203 [webchat@pool-71-162-37-50.altnpa.east.verizon.net] has quit. (Quit: webchat.esper.net)
#393 [10:09] <thelounge99> is there a solution to find my ssed or at best find my server in full
#394 [10:09] <thelounge99> Thank you for your reply
#395 [10:09] <thelounge99> thank u
#396 [10:10] <Aron> if worst comes to worst, ill probably have to, which is alright with me. Thank you so much for your help, have a good rest of the day
#397 [10:11] * Aron [webchat@ool-4a585091.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#398 [10:13] * Webchat_61855 [webchat@ip68-2-216-23.ph.ph.cox.net] has joined #minecrafthelp
#399 [10:13] * Webchat_61855 [webchat@ip68-2-216-23.ph.ph.cox.net] has quit. (Client Quit)
#400 [10:15] * NATHANB0612 [webchat@227.133.200.146.dyn.plus.net] has joined #minecrafthelp
#401 [10:16] <NATHANB0612> hi i was here befor i managed to do what u said
#402 [10:16] <NATHANB0612> i got a url
#403 [10:16] <Odysseius> NATHANB0612, Please put it in here.
#404 [10:16] <NATHANB0612> https://paste.ubuntu.com/p/tp4nPhMvhb/
#405 [10:21] <NATHANB0612> is it bad
#406 [10:21] <Odysseius> ??> NATHANB0612 win/java/reinst
#407 [10:21] <Absol> NATHANB0612: You need to reinstall Java.
#408 [10:21] <Absol> NATHANB0612: First, go to Programs and Features in Control Panel. Uninstall everything that says Java in the name. Then, go to https://java.com/en/download/manual.jsp to re-install Java.
#409 [10:21] <Odysseius> NATHANB0612, Make sure you install the 64-bit version.
#410 [10:21] <Odysseius> NATHANB0612, After Java is installed, head to Launch Options, turn on Advanced Settings, click on the profile you intend to use (usually Latest release). Turn on "Java Executable", and set it to "C:\Program Files\Java\jre1.8.0_181\bin\javaw.exe"
#411 [10:22] <NATHANB0612> ok
#412 [10:34] * Flem [webchat@c-67-190-248-128.hsd1.fl.comcast.net] has joined #minecrafthelp
#413 [10:34] <Flem> I need help migrating my account
#414 [10:34] <Odysseius> Flem, When did you create the account?
#415 [10:35] <Flem> I'm not exactly sure, it may have been around 2010
#416 [10:36] <Flem> I know my username and password but I have forgotten what email I used to create the account
#417 [10:36] <Odysseius> Flem, Contact Mojang with your transaction ID. Absol will give you the information you need for that.
#418 [10:36] <Odysseius> ??> Flem account/trans-id
#419 [10:36] <Absol> Flem: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#420 [10:36] <Odysseius> ??> Flem account/send-email
#421 [10:36] <Absol> Flem: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#422 [10:36] <Absol> Flem: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#423 [10:37] <Flem> I dont think ill be able to get the I.D. considering it was in 2010 and I do not know the email used
#424 [10:37] * Webchat_01215 [webchat@78-23-245-11.access.telenet.be] has joined #minecrafthelp
#425 [10:37] <Odysseius> Flem, Contact Mojang anyway, but the chances are slim in that case.
#426 [10:38] <Webchat_01215> i cant open minecraft 1.13 because of this error can someone help me? [a-z0-9/._-] character in path of location: minecraft:blocks/Cars/Convertible_Yellow/Color
#427 [10:38] <Flem> Alright thank you
#428 [10:38] * Flem [webchat@c-67-190-248-128.hsd1.fl.comcast.net] has quit. (Client Quit)
#429 [10:38] <Odysseius> Webchat_01215, Disable the resource pack.
#430 [10:38] <Webchat_01215> how can i do that?
#431 [10:38] <Odysseius> Webchat_01215, Delete it from the resourcepacks folder.
#432 [10:41] <Webchat_01215> i cant delete some of them
#433 [10:41] <Odysseius> Webchat_01215, Move them elsewhere if you want to keep them.
#434 [10:41] <mattym> Webchat_01215, Make sure the game, error window, and launcher are all closed if it wont let you delete them.
#435 [10:42] <Webchat_01215> ok thx it works :)
#436 [10:42] <Webchat_01215> have a nice day and thanks for the help
#437 [11:09] * Webchat_19613 [webchat@45.232.195.116] has joined #minecrafthelp
#438 [11:09] * Webchat_19613 [webchat@45.232.195.116] has quit. (Client Quit)
#439 [11:11] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Quit: Leaving)
#440 [11:22] * Webchat_62473 [webchat@31.9.134.189] has joined #minecrafthelp
#441 [11:29] * josue [webchat@45.232.195.116] has joined #minecrafthelp
#442 [11:31] * josue [webchat@45.232.195.116] has quit. (Client Quit)
#443 [11:38] * solo [webchat@39.15-244-77-cable-cust.lnctv.com] has joined #minecrafthelp
#444 [11:38] * solo [webchat@39.15-244-77-cable-cust.lnctv.com] has quit. (Client Quit)
#445 [11:41] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#446 [11:54] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Quit: Leaving)
#447 [12:10] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#448 [12:42] * LeoSans [webchat@186-250-141-46.netcatanduva.tv.br] has joined #minecrafthelp
#449 [12:43] <LeoSans> Hi, i'm getting some ambiguity between arguments problems
#450 [12:43] <Odysseius> LeoSans, Please explain a bit further.
#451 [12:44] <LeoSans> When I start a server, vanilla or with plugins
#452 [12:44] <LeoSans> [14:19:15] [main/WARN]: Ambiguity between arguments [teleport, destination] and [teleport, targets] with inputs: [Player, 0123, @e, dd12be42-52a9-4a91-a8a1-11c01849e498]
#453 [12:44] <LeoSans> like this
#454 [12:44] <Odysseius> LeoSans, And what is the problem exactly?
#455 [12:45] <LeoSans> Since these messages started to show up, no one can connect to the server anymore
#456 [12:45] <Odysseius> LeoSans, What version of the game are you running?
#457 [12:45] <LeoSans> 1.13
#458 [12:46] <Greymagic27> https://bugs.mojang.com/browse/MC-124672
#459 [12:47] <Greymagic27> More accurately https://bugs.mojang.com/browse/MC-124137
#460 [12:49] <Odysseius> LeoSans, Two seconds please.
#461 [12:51] <Odysseius> LeoSans, Those messages, and the server not being accessible have nothing to do with each other.
#462 [12:52] <LeoSans> Weird, because both started at the same time
#463 [12:52] <Odysseius> LeoSans, Does it also happen with a new world?
#464 [12:52] <LeoSans> Yes
#465 [12:53] <Odysseius> LeoSans, How is the seever hosted?
#466 [12:53] <Odysseius> *server
#467 [12:54] <LeoSans> By myself, in vanilla or spigot
#468 [12:54] <Odysseius> LeoSans, On your own PC?
#469 [12:55] <LeoSans> Yes
#470 [12:55] <Odysseius> LeoSans, What is the exact error message when you are trying to connect to it?
#471 [12:55] <LeoSans> I can connect, others have infinite Loading Terrain
#472 [12:56] <LeoSans> And then Time Out
#473 [12:56] <Odysseius> LeoSans, Do you use port forwarding?
#474 [12:56] <LeoSans> Yes
#475 [12:57] <Odysseius> LeoSans, Make sure that is set up correctly.
#476 [12:57] <Odysseius> *it is
#477 [12:57] <LeoSans> It is
#478 [12:59] <Odysseius> LeoSans, What is the IP of the server? If you wish, you can send it to me in a PM. I will not join, just check if it is reachable.
#479 [13:00] <LeoSans> For some magic reason, they are joining
#480 [13:00] <LeoSans> It is working now
#481 [13:01] <LeoSans> Thanks for your help, I think it was some port forward stuff
#482 [13:15] * thelounge74 [webchat@177-8-54-197.webbytelecom.com.br] has joined #minecrafthelp
#483 [13:15] <thelounge74> nao entra essa bosta
#484 [13:15] * bestbrother652 [webchat@99-157-180-252.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#485 [13:15] <bestbrother652> hello
#486 [13:15] <Odysseius> thelounge74, English please.
#487 [13:15] <thelounge74> hello viado
#488 [13:15] <Odysseius> bestbrother652, Hello
#489 [13:16] <bestbrother652> for somereason my minecraft launcher wont load properly it just goes black
#490 [13:16] <thelounge74> hello bestbrother
#491 [13:16] <Odysseius> ??> bestbrother652 launcher/reinst/wom
#492 [13:16] <Odysseius> ??> bestbrother652 launcher/reinst/win
#493 [13:16] <Absol> bestbrother652: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#494 [13:16] <Absol> bestbrother652: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#495 [13:16] <bestbrother652> ok thank you
#496 [13:17] * thelounge74 [webchat@177-8-54-197.webbytelecom.com.br] has quit. (Client Quit)
#497 [13:19] * bestbrother652 [webchat@99-157-180-252.lightspeed.brhmal.sbcglobal.net] has quit. (Client Quit)
#498 [13:27] * Taylor [webchat@99-40-63-12.lightspeed.clmboh.sbcglobal.net] has joined #minecrafthelp
#499 [13:27] <Taylor> we've downloaded the game. but it won't launch
#500 [13:28] <Odysseius> Taylor, What does it say when you try?
#501 [13:28] <Taylor> "Minecraft" is damaged and can't be opened.
#502 [13:31] * boby [webchat@188-177-215-122-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#503 [13:32] <Odysseius> Taylor, Reinstall the launcher
#504 [13:32] <boby> i have tried that several times
#505 [13:33] * boby [webchat@188-177-215-122-dynamic.dk.customer.tdc.net] has quit. (Client Quit)
#506 [13:34] * RAVI [webchat@179.218.15.54] has joined #minecrafthelp
#507 [13:34] * RAVI [webchat@179.218.15.54] has quit. (Client Quit)
#508 [13:34] <Taylor> i literally don't know what that means. i'm sorry. i don't understand this stuff...just an old lady trying to help an 8 year old play his beloved minecraft.
#509 [13:35] <Odysseius> Taylor, Download the file from here, and launch it. If it gives you an option to remove the game, do so, then restart your Mac and use the exact same file to install the game again.
#510 [13:35] <Odysseius> Taylor, https://minecraft.net/en-us/download/
#511 [13:38] * Angrygamer34 [webchat@90-229-147-52-no193.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#512 [13:39] <Taylor> ok! That worked! i don't understand, but it did! THANK YOU!!
#513 [13:39] <Odysseius> Taylor, Nice to hear, you're welcome :)
#514 [13:40] * Taylor [webchat@99-40-63-12.lightspeed.clmboh.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#515 [13:51] * Pixelocraft17 [webchat@87-88-172-34.abo.bbox.fr] has joined #minecrafthelp
#516 [13:58] <Pixelocraft17> Bonjour. Je rencontre un problème par apport au launcher de minecraft il crash tout le temps à cause de l'affichage. Voici le lien de mon pastebin/
#517 [14:00] <Pixelocraft17> Bonjour. Je rencontre un problème par apport au launcher de minecraft il crash tout le temps à cause de l'affichage. Voici le lien de mon pastebin: https://paste.ubuntu.com/p/BzTS3Vp463/
#518 [14:00] * WiccanJinx [webchat@c-71-238-37-101.hsd1.wa.comcast.net] has joined #minecrafthelp
#519 [14:00] <Odysseius> ??> Pixelocraft17 lang/fr
#520 [14:00] <Absol> Pixelocraft17: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#521 [14:01] * WiccanJinx [webchat@c-71-238-37-101.hsd1.wa.comcast.net] has quit. (Client Quit)
#522 [14:01] <Odysseius> Pixelocraft17, Your system is too old to run Windows 10 and Minecraft.
#523 [14:01] <Pixelocraft17> Hello. I'm having a problem with the minecraft launcher crashing all the time because of the display. Here is the link of my pastebin: https://paste.ubuntu.com/p/BzTS3Vp463/
#524 [14:03] <Pixelocraft17> What do you mean ?
#525 [14:09] <Pixelocraft17> Please search more please !!!!!!!!!!!!!!!!!! This is very important: '(.
#526 [14:09] <Odysseius> Pixelocraft17, Your system is too old to run Windows 10 and Minecraft.
#527 [14:09] <Odysseius> Pixelocraft17, You will need a new computer.
#528 [14:10] <Pixelocraft17> :'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''(((((((((((((((((((
#529 [14:10] <Odysseius> Pixelocraft17, Please don't spam.
#530 [14:17] * Pixelocraft17 [webchat@87-88-172-34.abo.bbox.fr] has joined #minecrafthelp
#531 [14:17] <Pixelocraft17> You are really sure of it. I can not afford another one.
#532 [14:18] <Odysseius> Pixelocraft17, It is far too old, yes.
#533 [14:21] * matt5 [webchat@45-27-56-220.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#534 [14:22] <matt5> can i return my minecraft
#535 [14:22] <Odysseius> matt5, For what reason?
#536 [14:22] <matt5> my dad didn't want me to buy it
#537 [14:23] <matt5> i used his card
#538 [14:23] <Odysseius> matt5, How long ago?
#539 [14:23] <Pixelocraft17> If not, can I change the pixel display? Before, I managed to launch minecraft but there was a black screen. How is it that it does not work anymore (no)?
#540 [14:23] <Odysseius> Pixelocraft17, The system is about 14 years old, it is overall too old.
#541 [14:24] <matt5> it was august 14th
#542 [14:24] <Odysseius> matt5, Contact Mojang with your transaction ID. Absol will give you the information you need for that.
#543 [14:24] <Odysseius> ??> matt5 account/trans-id
#544 [14:25] <Absol> matt5: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#545 [14:25] <Odysseius> ??> matt5 account/send-email
#546 [14:25] <Absol> matt5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#547 [14:25] <Absol> matt5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#548 [14:26] <Pixelocraft17> Why so much hate?
#549 [14:27] <Odysseius> Pixelocraft17, It isn't hate, it is fact, I'm sorry.
#550 [14:30] <Pixelocraft17> SO PIS, NOT SERIOUS! I am seriously disappointed. I think I would buy a ps4. Damage to the reputation of simple computers.
#551 [14:34] * kilvy [webchat@2.26.231.102] has joined #minecrafthelp
#552 [14:34] <kilvy> Hello
#553 [14:34] <Odysseius> kilvy, Hello
#554 [14:35] <kilvy> I can't login in to my account it saying the user name is wrong but it isn't help??
#555 [14:36] <Odysseius> kilvy, What is your username?
#556 [14:37] <kilvy> Kilvy
#557 [14:38] * Pixelocraft17 [webchat@87-88-172-34.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#558 [14:40] * piklz [webchat@75-43-128-79.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#559 [14:42] <piklz> My minecraft Xbox One world save just disappeared after I saved and exited the world then turned off my xbox. When I turned it back on it was missing but all of my other worlds were fine. Does anyone know a way to get it back?
#560 [14:44] * dokatue [webchat@45.224.136.14] has joined #minecrafthelp
#561 [14:44] <Odysseius> piklz, Looks like it's a known issue: https://bugs.mojang.com/browse/MCPE-35364
#562 [14:44] * dokatue [webchat@45.224.136.14] has quit. (Client Quit)
#563 [14:49] * superman [webchat@cpe-24-104-228-67.nyc.res.rr.com] has joined #minecrafthelp
#564 [14:49] <superman> hey i need help
#565 [14:50] <superman> my music is still playing when i set it to 0
#566 [14:50] <Odysseius> superman, You need to set it to "Off", not 0.
#567 [14:50] <superman> well i did
#568 [14:50] <superman> its off
#569 [14:50] <superman> but its still playing
#570 [14:50] <Odysseius> superman, Does it say "Music: Off"?
#571 [14:50] <superman> yes
#572 [14:51] <superman> it plays for a short time and then stops
#573 [14:51] <Odysseius> superman, What version of the game?
#574 [14:51] <superman> forge 1.12.2
#575 [14:51] <superman> or techically 1.12.2
#576 [14:51] <Odysseius> superman, We only support the latest stable version, 1.13. We also do not support mods.
#577 [14:51] <superman> well its also a issue in vanilla but ok
#578 [14:53] <Odysseius> superman, Does it happen in 1.13>
#579 [14:53] <superman> i dont really know
#580 [14:59] <piklz> Thank you for sending me that link, Odysseius, but it seems like it isnt very helpful since my game was already updated to the latest version and my world was not deleted and renamed like the person who posted that, but instead my world was just completely removed from my game. It was also only the one world, all of my other ones were fine.
#581 [15:00] <Odysseius> piklz, I'm sorry, but we cannot offer support for the console editions in this chatroom. I recommend the Minecraft Forums as an alternative place: http://www.minecraftforum.net/forums/support
#582 [15:00] <matt5> imback
#583 [15:00] <piklz> ok, thank you
#584 [15:00] <matt5> bye
#585 [15:01] <Odysseius> matt5, Wait for Mojang to answer.
#586 [15:04] * piklz [webchat@75-43-128-79.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#587 [15:05] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#588 [15:26] * matt5 [webchat@45-27-56-220.lightspeed.miamfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#589 [15:38] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#590 [15:39] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Client Quit)
#591 [15:44] * thelounge53 [webchat@194-96-185-2.hdsl.highway.telekom.at] has joined #minecrafthelp
#592 [16:09] * NeedMoreBagels [webchat@c-73-84-0-19.hsd1.fl.comcast.net] has joined #minecrafthelp
#593 [16:09] * NeedMoreBagels [webchat@c-73-84-0-19.hsd1.fl.comcast.net] has quit. (Client Quit)
#594 [16:26] * V [webchat@ool-457bf0df.dyn.optonline.net] has joined #minecrafthelp
#595 [16:26] <V> hey I'm having trouble starting up minecraft
#596 [16:27] * V is now known as Guest25850
#597 [16:27] <Odysseius> Guest25850, What trouble?
#598 [16:27] <Guest25850> every time I open it freezes and says not responding
#599 [16:28] <Odysseius> Guest25850, Disable the Discord In-Game Overlay. If that doesn't work, uninstall Discord.
#600 [16:28] <Guest25850> my initial problem was with that byte fence program which prevented me from loading up in the first place, all I want to do is play minecraft with some mods but it's not working
#601 [16:28] <Guest25850> how do I do that?
#602 [16:28] <Odysseius> Guest25850, Disable it in the Discord settings.
#603 [16:29] <Guest25850> is that on the launcher or my pc?
#604 [16:31] <Odysseius> Guest25850, In Discord.
#605 [16:32] <Guest25850> idk where discord is
#606 [16:32] <Odysseius> Guest25850, So you do not have Discord installed?
#607 [16:32] <Odysseius> ??> Guest25850 av/adwcleaner
#608 [16:32] <Absol> Guest25850: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#609 [16:32] <Absol> Guest25850: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#610 [16:33] <Guest25850> ok will do, brb once it's done
#611 [16:35] <Guest25850> also lemme ask you could the problem also be because java is running on 32bit and my pc is on a 64bit operating system or does that have nothing to do with it?
#612 [16:36] * Guest25850 [webchat@ool-457bf0df.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#613 [16:38] * V [webchat@ool-457bf0df.dyn.optonline.net] has joined #minecrafthelp
#614 [16:39] * V is now known as Guest50164
#615 [16:39] <Guest50164> ok I just cleaned it but didn't see if you guys responded
#616 [16:42] <Guest50164> what do I do next?
#617 [16:43] * phroa [~phroa@173.254.236.155] has joined #minecrafthelp
#618 [16:53] * phroa [~phroa@173.254.236.155] has quit. (Ping timeout: 183 seconds)
#619 [16:59] * Quarterly [webchat@75-62-86-173.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#620 [16:59] <Quarterly> I'm getting an error today
#621 [16:59] <Quarterly> https://pastebin.com/ZWmtpmYr.
#622 [16:59] <Quarterly> Can someone help me with this error, please?
#623 [17:00] * Guest95661 [~phroa@173.254.236.155] has joined #minecrafthelp
#624 [17:02] * Quarterly [webchat@75-62-86-173.lightspeed.brhmal.sbcglobal.net] has quit. (Client Quit)
#625 [17:07] * Guest95661 [~phroa@173.254.236.155] has quit. (Ping timeout: 190 seconds)
#626 [17:20] * TheLightningTank [webchat@ool-18b99728.dyn.optonline.net] has joined #minecrafthelp
#627 [17:24] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
#628 [17:50] * TheLightningTank [webchat@ool-18b99728.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#629 [17:54] * Frisk [~piotrex43@79.163.210.16.ipv4.supernova.orange.pl] has quit. (Remote host closed the connection)
#630 [18:00] * phroa [~phroa@173.254.236.155] has joined #minecrafthelp
#631 [18:36] * Vermel_ [webchat@ool-182c7aad.dyn.optonline.net] has joined #minecrafthelp
#632 [18:37] <Vermel_> so i downloaded multiple versions of the loader for minecraft and attempted to launch the game. The game launcher would run perfectly but when running the game, it would be stuck on not responding and wouldn't do anything and the game would crash. Any fixes?
#633 [18:43] * thelounge98 [webchat@c-73-121-105-225.hsd1.tn.comcast.net] has joined #minecrafthelp
#634 [18:43] <thelounge98> Hello?
#635 [18:44] <thelounge98> Ive played MC for a few years, took a break, came back and forgot my login, i went to reset and im not receiving any reset emails! pls help!
#636 [18:47] <thelounge98> anyone there?
#637 [18:48] <thelounge98> heyooo
#638 [18:48] <thelounge98> am i in the right place? lol
#639 [19:02] * thelounge0 [webchat@c-73-121-105-225.hsd1.tn.comcast.net] has joined #minecrafthelp
#640 [19:02] <thelounge0> hello?
#641 [19:02] <Anna> hi
#642 [19:03] <thelounge0> wanna help me?
#643 [19:03] <Anna> ?? account/no-email
#644 [19:03] <Anna> I'm a bit busy right now, but someone else might be around
#645 [19:03] <Anna> you've checked your spam folders right?
#646 [19:04] <thelounge0> Im trying to get back into minecraft and I forgot my password, although when i go to reset it, I dont receive an emal to do so.
#647 [19:04] <thelounge0> and yes i have
#648 [19:04] <thelounge0> absolutely nothing
#649 [19:04] <Anna> yea, I had just talked to you in the mco chat
#650 [19:04] <thelounge0> Thought you were the same person lol
#651 [19:05] <Anna> ?? account/forgot-login
#652 [19:05] <Absol> account/forgot-login: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#653 [19:05] <Absol> account/forgot-login: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#654 [19:05] <Anna> that article may help
#655 [19:05] <thelounge0> Ive seen it all, Ive bought minecraft like 4 years ago, I have no idea where my transaction id is
#656 [19:08] <thelounge0> Thats it? thanks for the help I guess.
#657 [19:09] <thelounge0> Absol ?
#658 [19:22] * Z [webchat@user-24-96-141-201.knology.net] has joined #minecrafthelp
#659 [19:22] * Z is now known as Guest65554
#660 [19:24] <Guest65554> I'm running a vanilla server with no mods on a SUPER beefy computer. And as soon as I start the server I get this message "Can't keep up! Is the server overloaded? Running 2031 ms or 40 ticks behind"
#661 [19:25] <mattym> Guest65554, Are you trying to run the game on the same computer?
#662 [19:25] <Guest65554> yes
#663 [19:25] <mattym> Guest65554, Even on the best of computers, thats gonna cause issues.
#664 [19:26] <Guest65554> i7 core processor, 16g of RAM (i'm allocating 6g to the server and 6g for myself).
#665 [19:26] <Guest65554> i would think it could handle it....
#666 [19:28] <Guest65554> Would you suggest trying to host the server on a less beefy computer and playing from my beefy one?
#667 [19:35] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#668 [19:36] <mattym> Yeah, find the best balance between the two. The game and server are not very well optimized to begin with, running both on one computer just leads to issues all around.
#669 [19:59] <Guest65554> thanks
#670 [20:16] * Juan248 [webchat@dynamic-ip-190158137244.cable.net.co] has joined #minecrafthelp
#671 [20:16] <Juan248> Hello mi name is JuAN I dont speek english so good but i try to ask for help
#672 [20:17] <Juan248> i can`t log in mi account of mojang
#673 [20:18] <Juan248> when i try to enter the menssages say "Invalid password or email"
#674 [20:18] <Juan248> but this is the email and the password
#675 [20:19] <Juan248> I try to change the password and i did it but not works
#676 [20:25] * Sebastian [webchat@4.151.255.148.d.dyn.claro.net.do] has joined #minecrafthelp
#677 [20:28] * Juan248 [webchat@dynamic-ip-190158137244.cable.net.co] has quit. (Quit: webchat.esper.net)
#678 [21:03] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#679 [21:04] * adam [webchat@c-76-109-125-144.hsd1.fl.comcast.net] has joined #minecrafthelp
#680 [21:04] <adam> i want to refund my account
#681 [21:04] * adam is now known as Guest45963
#682 [21:05] <Guest45963> please i need to fast
#683 [21:06] * ZKIRX [webchat@37.131.54.148] has joined #minecrafthelp
#684 [21:07] <ZKIRX> Error details: Couldn't posix_spawn: error 8
#685 [21:07] <ZKIRX> what should i do
#686 [21:08] <ZKIRX> java problem
#687 [21:08] * drog92 [webchat@216.200.16.77.available.above.net] has joined #minecrafthelp
#688 [21:09] <ZKIRX> as well game crash so I'm so confused
#689 [21:09] <drog92> Anyone have information for this? EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fff79e41369, pid=2868, tid=0x00000000000039f4
#690 [21:11] <drog92> Unable to launch minecraft from any client modded/vanilla including the native launcher, it just never fully opens.
#691 [21:13] * ZKIRX [webchat@37.131.54.148] has quit. (Quit: webchat.esper.net)
#692 [21:14] * Guest45963 [webchat@c-76-109-125-144.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#693 [21:16] * DL [webchat@192.152.243.168] has joined #minecrafthelp
#694 [21:17] <DL> I am running Minecraft Java Edition on Windows 10 with fully updated Java and it keeps freezing on me randomly. How can I fix this?
#695 [21:22] * zkrix [webchat@37.131.54.148] has joined #minecrafthelp
#696 [21:22] <zkrix> i have a java problem Error details: Couldn't posix_spawn: error 8
#697 [21:23] <zkrix> what should i do java could not found\
#698 [21:23] <zkrix> and game crash as well
#699 [21:38] * DL [webchat@192.152.243.168] has quit. (Quit: webchat.esper.net)
#700 [21:50] * Vermel_ [webchat@ool-182c7aad.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#701 [22:27] * Charles [webchat@050-090-241-064.res.spectrum.com] has joined #minecrafthelp
#702 [22:27] <Charles> hello
#703 [22:27] <Charles> i need help my minecraft is not starting up
#704 [22:29] <Charles> anyone?
#705 [22:30] <Charles> i'm able to start my minecraft by any version after 1.7 , the world won't load and just freezes
#706 [22:30] <Charles> i have a decent computer so i know it's not due to that
#707 [22:30] <Charles> it was working fine one day but yesterday it started doing this
#708 [22:30] <mattym> Charles, Its only when you try to load a world?
#709 [22:30] <Charles> yes
#710 [22:31] <Charles> it works smoothly on the menu
#711 [22:31] <Charles> and settings
#712 [22:31] <mattym> Charles, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#713 [22:31] <Charles> i'm on 1.12 btw
#714 [22:32] <Charles> it still didn't work
#715 [22:32] <mattym> ??> Charles tools/hjt
#716 [22:32] <Absol> Charles: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#717 [22:32] <Absol> Charles: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#718 [22:32] <Charles> i have my output thing up
#719 [22:33] <Charles> it's ays skipping bad option: lastserver:
#720 [22:33] <mattym> Charles, Not what we are asking for.
#721 [22:34] <Charles> sorry
#722 [22:34] <Charles> does it open up in notepad?
#723 [22:35] <Charles> https://paste.ubuntu.com/p/ndxgJpJbVd/
#724 [22:38] <mattym> Charles, Remove both Razer Synapse and PremierOpinion from your computer by following the instructions for them on this page https://minecraftirc.net/support-articles/known-incompatible-software/
#725 [22:41] <Charles> ok they have been removed
#726 [22:41] <mattym> Charles, Are you sure you have properly removed them according to the instructions listed on that page?
#727 [22:43] <Charles> my world can load now
#728 [22:44] <Charles> thank you so much
#729 [23:10] * TOAST [webchat@cpe-98-10-90-159.rochester.res.rr.com] has joined #minecrafthelp
#730 [23:10] * TOAST [webchat@cpe-98-10-90-159.rochester.res.rr.com] has quit. (Client Quit)
#731 [23:12] * Messi [webchat@host30.181-105-35.telecom.net.ar] has joined #minecrafthelp
#732 [23:14] <Messi> Hello, i have a problem when i want to play in LAN mode with a partner. We have checked we had te same wifi, but we cannot connect to the other's world. How can we solve this?