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#2 [00:33] * ArtBoo [webchat@c-73-15-6-59.hsd1.ca.comcast.net] has joined #minecrafthelp
#3 [00:34] <ArtBoo> hello! I'm having an issue with my minecraft server not being playable now that I've updated to 1.13, can anyone advise?
#4 [00:35] <mattym> ArtBoo, What do you mean exactly?
#5 [00:37] <ArtBoo> so I downloaded the new java executable, and tried to run it, but even after I run the executable, the client still wont let me play on my server and says the it is "Old"
#6 [00:37] <mattym> ArtBoo, When did you update it?
#7 [00:37] <ArtBoo> just a few minutes ago or an hour
#8 [00:37] <mattym> ArtBoo, Is your game client also set to 1.13.1?
#9 [00:38] <ArtBoo> yeah
#10 [00:38] <mattym> ArtBoo, And was the server also 1.13.1, the latest on the minecraft.net site?
#11 [00:39] <ArtBoo> yeah it is 1.13.1
#12 [00:39] <mattym> ArtBoo, Did you completely replace the server jar in the folder, and change the startup script?
#13 [00:39] <ArtBoo> the java executable is finished loading, it says "Done" and everything
#14 [00:39] <ArtBoo> oh, what do you mean?"
#15 [00:39] <ArtBoo> I dont use a startup script anymore
#16 [00:40] <ArtBoo> I just click on the java executable
#17 [00:40] <mattym> ArtBoo, What OS are you running the server on?
#18 [00:40] <ArtBoo> windows 10
#19 [00:40] <ArtBoo> but this is for minecraft java edition
#20 [00:40] <mattym> ArtBoo, You should be using a Batch file (startup script)
#21 [00:40] <ArtBoo> you think that will help? ok Ill give it a try
#22 [00:40] <ArtBoo> I use the one that is on the server download page I assume?
#23 [00:41] <mattym> Yeah, default should be fine
#24 [00:42] <ArtBoo> oh by the way, I have a decently powerful gaming pc so which value is the one that I increase to make minecraft play faster?
#25 [00:42] <ArtBoo> xmx and/or xms?
#26 [00:42] <mattym> ArtBoo, None of that really has to do with it going any faster
#27 [00:42] <mattym> ArtBoo, Just effects number of players you can support really. For now leave it as is for testing
#28 [00:42] <ArtBoo> ok got it
#29 [00:44] <ArtBoo> ahh this is why I stopped using the batch files now haha, unfortunately im having issues with the batch file now
#30 [00:44] <ArtBoo> I copied the script from minecraft.net into a text file and saved as .bat
#31 [00:44] <mattym> ArtBoo, If you add a second line into the file with just the word pause
#32 [00:44] <ArtBoo> but now when I click on the batch file a command prompt window opens and closes really fast and nothing else happens
#33 [00:45] <ArtBoo> ohhh ok
#34 [00:45] <mattym> it will show the error
#35 [00:46] <ArtBoo> ok we are getting somwhere now, at least the server stays open and my client doesnt say the server is "Old" anymore
#36 [00:46] <ArtBoo> omg it works
#37 [00:46] <ArtBoo> god bless u
#38 [00:46] <mattym> ArtBoo, Really?\
#39 [00:47] <ArtBoo> yes :')
#40 [00:47] <ArtBoo> i guess the batch file did it????
#41 [00:47] <mattym> ArtBoo, Guess so
#42 [00:47] <mattym> ArtBoo, Just running the jar usually does not give it enough resources
#43 [00:48] <ArtBoo> maybe thats the case
#44 [00:48] <mattym> ArtBoo, But at least you know based on whats written in the script that its starting the exact version you want
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#47 [00:52] <ArtBoo> yup :)
#48 [00:52] <ArtBoo> but wait so back to the xmx xms thing, if i want to avoid lag and be able to allocate more processing power, dont I increase one of those values?
#49 [00:52] <mattym> ArtBoo, Xmx, but only if you are hosting A LOT of players, or using mods.
#50 [00:53] <mattym> ArtBoo, Otherwise increasing it when you dont need it, will cause more problems.
#51 [00:53] <mattym> ArtBoo, It has nothing to do with Lag itself
#52 [00:57] <ArtBoo> ah I see
#53 [00:57] <ArtBoo> ok I wont do it that
#54 [00:58] <ArtBoo> unfortunate because playing on my server sometimes involves some lag but my gaming pc should be good enough to not deal with that
#55 [00:59] <ArtBoo> but its ok you have been extremely helpful to me thank you for giving my server back @mattym <3
#56 [00:59] <ArtBoo> have a good night
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#61 [01:18] <SharkSurf> Hello, I was trying to go to my account setting but I don't know the security questions and then I am not able to log into the email. Pls help!
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#63 [01:35] * wildmaster84 [webchat@c-73-120-125-134.hsd1.tn.comcast.net] has joined #minecrafthelp
#64 [01:36] <wildmaster84> i keep geting an error , it says error occurred while contacting login servers are they down, can anyone help me?
#65 [01:36] <wildmaster84> i keep geting an error , it says error occurred while contacting login servers are they down, can anyone help me?
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#67 [02:11] * Bryant [webchat@client-204.28.249.93.nvw.nv.digis.net] has joined #minecrafthelp
#68 [02:12] <Bryant> hello
#69 [02:12] * Feirmor [webchat@cpe-98-30-8-148.columbus.res.rr.com] has joined #minecrafthelp
#70 [02:13] <Bryant> so does anybody know how to fix my minecraft
#71 [02:15] <Feirmor> Hello. My Minecraft is up to date, 1.13.1. My game ran fine last night, upon opening my game tonight, the launcher has issues launching the game. If the game does launch, I cannot enter or create a world. the game hangs on the dirt BG and does nothing. it hangs until I close the game, then tells me Java crashed. I updated my Java and drivers, and s
#72 [02:15] <Feirmor> till am experiencing this issue
#73 [02:15] <Bryant> every time i click play in the launcher it starts minecraft then i can close it without task manager but minecraft also just freezes
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#79 [02:48] <Feirmor> Version 1.13.1. My game worked perfectly fine last night. upon opening tonight, the launcher struggles to launch the game. It hangs on the Mojang screen and does nothing. After closes out does the game read not responding then tells me Java SE crashed. If it makes it to the main menu, I cannot load or create a world. It will hang on the dirt BG and
#80 [02:48] <Feirmor> do nothing. I have to close out with the red X and then it tells me Java SE crashed. I am running no mods and have not altered any physical or roaming files. I have deleted and reinstalled the game twice and still produces the same issues. Java is up to date and so are my drivers. I will try uninstalling and reinstalling Java to see if issue persi
#81 [02:48] <Feirmor> sts. I am totally confused.
#82 [03:14] * Stoo [webchat@ip-128-65-102-2.itps.uk.net] has joined #minecrafthelp
#83 [03:14] <Stoo> Good morning
#84 [03:15] <Stoo> I'm trying to subscribe to realms but will not take a payment....just says try again later
#85 [03:15] <Stoo> tried different browsers, machines and cards
#86 [03:15] <Stoo> how do i resolve this?
#87 [03:17] <Stoo> ???
#88 [03:37] <Stoo> anyone help here?
#89 [03:43] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#90 [03:56] * slicktion [webchat@cpe-101-191-169-191.nb04.nsw.asp.telstra.net] has joined #minecrafthelp
#91 [03:57] <slicktion> so I am playing Minecraft as normal than after about 20 mins it crashes and gives this https://paste.ubuntu.com/p/fRPYzD8Zh6/
#92 [04:00] <Greymagic27> That's a dxdiag, Not a crash report @slicktion
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#94 [04:19] * INCOMING10 [webchat@176.88.18.111] has joined #minecrafthelp
#95 [04:20] <INCOMING10> hello
#96 [04:20] <INCOMING10> ?
#97 [04:20] <Greymagic27> Hello
#98 [04:21] <Greymagic27> What is the problem?
#99 [04:21] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#100 [04:23] <INCOMING10> so i have been getting low fps in minecraft using a high end pc i realized that it is using my cpu instead of my graphics cards so i cant have more than 32 chunks i am using an amd card on the newer version drivers but i cannot fix the problem on the newer version i have been trying to find a solution for 10 days now has anybody had the same proble
#101 [04:23] <INCOMING10> m? if so can he/she help me?
#102 [04:25] <Greymagic27> I don't know much about FPS problems or hardware stuff, Sorry
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#108 [04:35] <duddas> i buy Minecraft without to login in mojang
#109 [04:35] <Greymagic27> What do you mean?
#110 [04:35] <duddas> i bought minecraft for windows 10
#111 [04:36] <duddas> but if i login in mojang, it is say that i didn't buy no version
#112 [04:37] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Quit: Leaving)
#113 [04:37] <duddas> now i don't know how to change skin or how to change my product
#114 [04:39] <Stoo> I'm trying to subscribe to realms but will not take a payment....just says try again later
#115 [04:39] <Stoo> any help?
#116 [04:39] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
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#119 [05:36] * lilIliaBoone [webchat@96-38-149-118.dhcp.reno.nv.charter.com] has joined #minecrafthelp
#120 [05:36] <lilIliaBoone> i just dowloded minecraft today and i whint to start it up and all it dose is crash
#121 [05:37] <Greymagic27> ??> @lilIliaBoone auncher/log-txt
#122 [05:37] <Greymagic27> ??> @lilIliaBoone launcher/log-txt
#123 [05:37] <Absol> @lilIliaBoone: We need to see your full launcher log, which is created in the game directory.
#124 [05:37] <Absol> @lilIliaBoone: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#125 [05:40] <lilIliaBoone> https://paste.ubuntu.com/p/QyzB9CfdBb/
#126 [05:40] <Greymagic27> ??> @lilIliaBoone launcher/crash-log
#127 [05:40] <Absol> @lilIliaBoone: We need to see your crash log, which is created after a crash.
#128 [05:40] <Absol> @lilIliaBoone: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#129 [05:42] * Stoo [webchat@ip-128-65-102-2.itps.uk.net] has quit. (Quit: webchat.esper.net)
#130 [05:58] * BeckyPlays [webchat@5ec289e9.skybroadband.com] has joined #minecrafthelp
#131 [05:59] <BeckyPlays> hi, i was just wondering what i should do if my minecraft keeps crashing?
#132 [05:59] <Greymagic27> ??> @BeckyPlays launcher/crash-log
#133 [05:59] <Absol> @BeckyPlays: We need to see your crash log, which is created after a crash.
#134 [05:59] <Absol> @BeckyPlays: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#137 [07:08] * Adrigal1 [webchat@AAubervilliers-653-1-187-155.w86-198.abo.wanadoo.fr] has joined #minecrafthelp
#138 [07:10] <Adrigal1> HI, I have purcahsed Minecraft (23,95 Euro). Why, when I enter the game, do I still have 100 minutes time available (like the demo mode version?). I have clicked on the reset demo world and would like to play a version where there is no countdown. is it possible? Thank you in advance for your help.
#139 [07:10] <GreyVulpine> Log out and back in with the account you registered and paid under
#140 [07:10] <Adrigal1> GreyVulpine hi, thanks for your prompt reply. Will do. Thanks again.
#141 [07:12] * naseeb [webchat@host-92-1-223-143.as43234.net] has joined #minecrafthelp
#142 [07:14] <naseeb> my new world wont load , i got the gameyesterday
#143 [07:15] <naseeb> help ya boy out :)
#144 [07:16] <naseeb> what java do i have to use with the latest version?? , i got the latest one but its not working
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#156 [08:55] * Paulkarino [webchat@p54A994D8.dip0.t-ipconnect.de] has joined #minecrafthelp
#157 [08:55] <Paulkarino> Hello
#158 [08:55] <Paulkarino> I need Help
#159 [08:56] <Paulkarino> my game crashes withe this code: Process crashed with exit code 1
#160 [08:56] <Paulkarino> Can somebody help me
#161 [08:58] * Paulkarino [webchat@p54A994D8.dip0.t-ipconnect.de] has joined #minecrafthelp
#162 [09:00] <Paulkarino> https://paste.ubuntu.com/p/S9TvVY6QJX/
#163 [09:00] <Paulkarino> This is my Crash pleas help
#164 [09:00] <Paulkarino> Shit
#165 [09:00] <Absol> Paulkarino: Please keep it civil
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#169 [09:28] * ravioli [webchat@67-1-136-140.tcso.qwest.net] has joined #minecrafthelp
#170 [09:29] <ravioli> if my account was hacked and they changed my name am I able to change my name back to what it was?
#171 [09:29] * Moonied [webchat@host-89-241-47-51.as13285.net] has joined #minecrafthelp
#172 [09:30] <Moonied> I am unable to login to any multiplayer server, when I join it's fine for 3 seconds and then freezes and crashes. When I try to make a singleplayer world it freezes on the 'building terrain' screen.
#173 [09:55] * Webchat_31321 [webchat@r179-24-46-57.dialup.adsl.anteldata.net.uy] has joined #minecrafthelp
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#176 [10:21] * lightyagami99 [webchat@83.216.165.179] has joined #minecrafthelp
#177 [10:24] <lightyagami99> hey can someone help me? i have an issue with minecraft 1.13 that when i tried to open the game it wont respond, have latest java installed i think it is a problem with the opengl version that i dont know what it is, my pc runs on a pentium dual core i think e5600 or e5700 i dont know... im running on windows 7 ultimate 32 bits cause i bought it fo
#178 [10:24] <lightyagami99> r 32 bit accidentally even if it supprts 64 bits but please let me figure out without changing system, thanks!
#179 [10:24] * KiyaBand [webchat@80-167-126-117-cable.dk.customer.tdc.net] has joined #minecrafthelp
#180 [10:25] <urielsalis> lightyagami99, you have discord installed?
#181 [10:25] <lightyagami99> yes
#182 [10:25] <urielsalis> lightyagami99, disable the overlay or uninstall it
#183 [10:25] <lightyagami99> discord is not interfiering
#184 [10:25] <lightyagami99> the overlay is disabled
#185 [10:25] <urielsalis> lightyagami99, its known to inferfiere causing that exact error
#186 [10:25] <urielsalis> lightyagami99, try uninstalling it
#187 [10:26] <lightyagami99> ok
#188 [10:26] <lightyagami99> i wil try
#189 [10:26] <lightyagami99> if it doesnt work i will come here again
#190 [10:26] <lightyagami99> bye
#191 [10:26] <KiyaBand> if i need help, should i ask here?
#192 [10:26] <KiyaBand> if i need help, should i ask here?
#193 [10:26] * lightyagami99 [webchat@83.216.165.179] has left #minecrafthelp
#194 [10:27] <urielsalis> KiyaBand, yep
#195 [10:29] <KiyaBand> Okay, so i'm trying to buy minecraft java edition, but i cant, it keeps saying an error occurred, i've even just bought something on steam with the same card, but no luck with minecraft, i even bought the windows 10 edition thinking it was the normal version, and lost 26 dollars.. can you help me with purchasing it?
#196 [10:29] <urielsalis> KiyaBand, are you using a prepaid card?
#197 [10:30] <KiyaBand> No, Master Card
#198 [10:30] <urielsalis> KiyaBand, and you can probably ask for a refund in the Windows 10 edition, you get it for free when buying the java edition
#199 [10:30] <urielsalis> KiyaBand, have you called your bank? Many of them block international purchases
#200 [10:30] <urielsalis> KiyaBand, Windows 10 edition is on the Microsoft store that is on the US, Minecraft is on Sweden
#201 [10:31] <KiyaBand> does international purchases mean i cant buy anything outside from where my card is from? because i've been ordering a bag from italy not long ago
#202 [10:31] <urielsalis> KiyaBand, depends on the bank
#203 [10:31] <urielsalis> KiyaBand, try calling them
#204 [10:32] <KiyaBand> Okay, thank you very much for your time!:)
#205 [10:32] <urielsalis> np
#206 [10:32] <urielsalis> np
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#211 [12:28] <lightyagami99> hey i have an issue with minecraft 1.13 it just wont respond, latest java, i think opengl is issue, discord not influencing (already tried to unistall and play and it still wont open) no overwolf clients, ts3, curse voice,im running on a pentium dual core e5600 or e5700 i dont know and my system is 32 bit, cannot switch to 64 cause i accidentally b
#212 [12:28] <lightyagami99> uyed it for 32 and dont want to change system even if the processor is full 64 bit.
#213 [12:28] <Greymagic27> ??> @lightyagami99 tools/hjt
#214 [12:28] <Absol> @lightyagami99: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#215 [12:28] <Absol> @lightyagami99: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#216 [12:28] <lightyagami99> ok
#217 [12:34] <lightyagami99> https://paste.ubuntu.com/p/NtVXZh7fxK/
#218 [12:34] * thelounge83 [webchat@bcdca1fc.skybroadband.com] has joined #minecrafthelp
#219 [12:34] <Greymagic27> ??> @lightyagami99 av/adwcleaner
#220 [12:34] <Absol> @lightyagami99: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#221 [12:34] <Absol> @lightyagami99: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#222 [12:34] <Greymagic27> And why do you have 2 VPNs?
#223 [12:35] <lightyagami99> you mean the noip one and tunnelbear?
#224 [12:35] <lightyagami99> i remember having 3
#225 [12:35] <lightyagami99> i dont know why
#226 [12:35] <lightyagami99> suddently one of them stopped
#227 [12:35] <lightyagami99> and i bought another one
#228 [12:36] <Greymagic27> Run the ADWCleaner
#229 [12:36] <lightyagami99> but my pc is already protected
#230 [12:36] <Greymagic27> Please, Run it
#231 [12:36] <lightyagami99> ok
#232 [12:36] <Greymagic27> It will detect things that your AV can't
#233 [12:36] <lightyagami99> hmm...
#234 [12:36] <lightyagami99> ok.
#235 [12:36] <Greymagic27> It is a safe program.
#236 [12:37] <lightyagami99> no no
#237 [12:37] <lightyagami99> i trust you
#238 [12:37] <lightyagami99> its just... i think my antivirus just do its work...
#239 [12:38] <Greymagic27> It does work, But ADWCleaner will detect things that yours dosn't
#240 [12:38] <lightyagami99> like
#241 [12:38] <lightyagami99> some program interfiering?
#242 [12:39] * thelounge83 [webchat@bcdca1fc.skybroadband.com] has quit. (Client Quit)
#243 [12:39] <Greymagic27> Just run the program :P
#244 [12:39] <lightyagami99> okù
#245 [12:39] <lightyagami99> ok*
#246 [12:39] * thelounge28 [webchat@bcdca1fc.skybroadband.com] has joined #minecrafthelp
#247 [12:40] * lightyagami99 [webchat@83.216.165.179] has quit. (Quit: webchat.esper.net)
#248 [12:40] <thelounge28> hi, I just updated to version 1.6 of minecraft pocket edition and all the servers and even my worlds are laggy ?
#249 [12:40] <Greymagic27> I have no experiance with PE, Sorry
#250 [12:41] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Ping timeout: 190 seconds)
#251 [12:45] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#252 [12:46] * lightyagami99 [webchat@83.216.165.179] has joined #minecrafthelp
#253 [12:46] <lightyagami99> im back
#254 [12:46] <lightyagami99> cleaned everything
#255 [12:46] <Greymagic27> Try launching your minecraft
#256 [12:46] <lightyagami99> ok
#257 [12:51] * DerGameBluB [webchat@ip-37-201-7-231.hsi13.unitymediagroup.de] has joined #minecrafthelp
#258 [12:52] <DerGameBluB> HEy sombodey there?
#259 [12:52] <Greymagic27> Yep
#260 [12:52] <Greymagic27> I might have to go in 5
#261 [12:52] <Greymagic27> But for now I am here
#262 [12:52] <DerGameBluB> Can you help me loggin in Mc?
#263 [12:52] <Greymagic27> What is the problem?
#264 [12:52] <DerGameBluB> I cannot login
#265 [12:53] <Greymagic27> How many times have you tried to log in?
#266 [12:53] <DerGameBluB> I reset my router, reinstallt MC
#267 [12:53] <Greymagic27> How many times have you tried to log in?
#268 [12:53] <DerGameBluB> about 40 tries over 4 Month
#269 [12:53] <Greymagic27> How many times today?
#270 [12:53] <DerGameBluB> 1 Time
#271 [12:53] <lightyagami99> minecraft STILL not responding
#272 [12:54] <Greymagic27> @lightyagami99, send a new HJT log
#273 [12:54] <Greymagic27> @DerGameBluB, Do you know the email/password?
#274 [12:54] <DerGameBluB> yes
#275 [12:54] <Greymagic27> What does it say when you try to log in?
#276 [12:55] <DerGameBluB> The connection to the server could not be established.
#277 [12:55] <Greymagic27> ??> @DerGameBluB tools/hjt
#278 [12:55] <Absol> @DerGameBluB: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#279 [12:55] <Absol> @DerGameBluB: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#280 [12:56] <lightyagami99> hmm
#281 [12:56] <lightyagami99> whatever
#282 [12:56] <lightyagami99> just leaved minecraft in the background and it is working
#283 [12:56] <lightyagami99> (in the menu)
#284 [12:56] <Greymagic27> @lightyagami99, If this problem still persists, try removing both your VPNs
#285 [12:57] <lightyagami99> cause by 1.9 i had a problem that minecraft would run but after 5 minutes it would crash
#286 [12:57] <lightyagami99> without a crash report
#287 [12:57] <Greymagic27> Does your minecraft work in the latest build?
#288 [12:57] <lightyagami99> if it happens i will report it there
#289 [12:57] <lightyagami99> what do you mean?
#290 [12:57] <lightyagami99> im on 1.13.1
#291 [12:57] <lightyagami99> latesty
#292 [12:57] <Greymagic27> We only support the latest version on here
#293 [12:57] <lightyagami99> yeah
#294 [12:57] <lightyagami99> latest
#295 [12:57] <Greymagic27> So for a crash on 1.9 you can go to the minecraft discord or the mc fourms
#296 [12:57] <lightyagami99> noo
#297 [12:57] <lightyagami99> i mean
#298 [12:58] <DerGameBluB> https://paste.ubuntu.com/p/zD4CwjPvKy/
#299 [12:58] <lightyagami99> it occurs by 1.9 1.10 1.11 1.12
#300 [12:58] <lightyagami99> it would crash
#301 [12:58] * Attila_TheNun [webchat@cpc139344-aztw33-2-0-cust63.18-1.cable.virginm.net] has joined #minecrafthelp
#302 [12:58] <lightyagami99> by 1.8.9 would not
#303 [12:58] <Attila_TheNun> Hello can anyone help me here?
#304 [12:58] <Greymagic27> ??> @DerGameBluB info/mcleaks
#305 [12:58] <Absol> @DerGameBluB: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#306 [12:58] <Absol> @DerGameBluB: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#307 [12:58] <Greymagic27> @Attila_TheNun, What is the problem?
#308 [12:59] <Attila_TheNun> Greymagic27Well when i get into minecraft i crash, i deleted all my game data and reinstalled minecraft, i get past loading screen but cant get into a game...
#309 [12:59] <DerGameBluB> Your Support sat i soud download it...
#310 [12:59] <Greymagic27> @DerGameBluB, We do not tell people to download mcleaks
#311 [12:59] <Greymagic27> @Attila_TheNun, Can you send the crash report please
#312 [12:59] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#313 [12:59] <Greymagic27> ??> @Attila_TheNun paste
#314 [13:00] <Absol> @Attila_TheNun: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#315 [13:00] <Attila_TheNun> thanks
#316 [13:00] <lightyagami99> creating a world on singleplayer
#317 [13:00] <Attila_TheNun> Wait Greymagic27 where do i send the rupport?
#318 [13:00] <lightyagami99> it is taking forever
#319 [13:00] <lightyagami99> hope doesnt crash
#320 [13:00] <Greymagic27> @Attila_TheNun, Send the crash report on paste.ubuntu.com
#321 [13:00] <Attila_TheNun> k thanlks
#322 [13:00] <DerGameBluB> https://i.imgur.com/l7k4UGc.png
#323 [13:01] <DerGameBluB> Thats was your Support
#324 [13:01] <Greymagic27> @DerGameBluB, On here?
#325 [13:01] <Ralex> DerGameBluB, you did not read that page at all correctly
#326 [13:01] <Greymagic27> @DerGameBluB, http://prntscr.com/kp6ns2
#327 [13:01] <Ralex> That *only* applies if you *already* used it
#328 [13:01] <lightyagami99> hmm
#329 [13:02] <lightyagami99> here is another problem
#330 [13:02] <lightyagami99> why df the leaves are transparent
#331 [13:02] <lightyagami99> i mean
#332 [13:02] <lightyagami99> they let me see underground
#333 [13:02] <lightyagami99> :P
#334 [13:02] <Greymagic27> @lightyagami99, Check if your graphics are on fast
#335 [13:03] <lightyagami99> oh
#336 [13:03] <lightyagami99> fixed
#337 [13:03] <lightyagami99> but
#338 [13:03] <lightyagami99> it is normal?
#339 [13:03] <lightyagami99> i dont think is normal
#340 [13:03] <lightyagami99> btw
#341 [13:03] <lightyagami99> i love you
#342 [13:03] <lightyagami99> thanks
#343 [13:03] <Greymagic27> Mhm
#344 [13:03] <Attila_TheNun> Greymagic27 The game crashed again but a crash report didn't pop up, how can i find it?
#345 [13:04] <lightyagami99> ooh
#346 [13:04] <Greymagic27> ??> @Attila_TheNun launcher/crash-log
#347 [13:04] <Absol> @Attila_TheNun: We need to see your crash log, which is created after a crash.
#348 [13:04] <Absol> @Attila_TheNun: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#349 [13:04] <lightyagami99> that was a problem for me in 1.7
#350 [13:04] <Attila_TheNun> Cool thanks
#351 [13:04] <Greymagic27> If there is nothing in there please send the latest.log @Attila_TheNun
#352 [13:04] <lightyagami99> yeah Greymagic27
#353 [13:04] <Greymagic27> @lightyagami99, ?
#354 [13:05] <lightyagami99> nothing..
#355 [13:05] <Greymagic27> Mk, Glad I could help
#356 [13:05] <lightyagami99> can i ask last question?
#357 [13:05] <Greymagic27> Go ahead
#358 [13:05] <lightyagami99> why like the realm diamond or even some other textures are a white square
#359 [13:05] <lightyagami99> ?
#360 [13:05] <Attila_TheNun> I think i've done iot Greymagic27
#361 [13:06] <Greymagic27> @Attila_TheNun, Send the the link
#362 [13:06] <Attila_TheNun> It*
#363 [13:06] <Greymagic27> @lightyagami99, No idea, I don't play realms :P
#364 [13:06] <Attila_TheNun> oh
#365 [13:06] <lightyagami99> no
#366 [13:06] <Attila_TheNun> https://paste.ubuntu.com/
#367 [13:07] <urielsalis> lightyagami99, only messages starting with your name are for you
#368 [13:07] <lightyagami99> i mean in the menu
#369 [13:07] <Attila_TheNun> wait my bad
#370 [13:07] * Steverino566 [webchat@pool-96-250-59-179.nycmny.fios.verizon.net] has joined #minecrafthelp
#371 [13:07] <lightyagami99> i know
#372 [13:07] <Greymagic27> @urielsalis, Have you been lerking here this whole time!?
#373 [13:07] <lightyagami99> look https://gyazo.com/2ed61ba53e079267eaa378b6800fafcf
#374 [13:07] <urielsalis> Greymagic27, yep
#375 [13:07] <Attila_TheNun> Greymagic27 https://paste.ubuntu.com/p/M9wcrf2vw7/ There it is, thanks btw for helping me
#376 [13:08] <lightyagami99> look at the realms bar
#377 [13:08] <Greymagic27> @lightyagami99, Do you have any texture packs?
#378 [13:08] <Greymagic27> @urielsalis, Your making me nervous now :P
#379 [13:08] <lightyagami99> no
#380 [13:08] <urielsalis> Attila_TheNun, what happens with 1.13.1?
#381 [13:08] <lightyagami99> i have them installed but not loaded
#382 [13:08] <Attila_TheNun> It crashes
#383 [13:08] <urielsalis> Attila_TheNun, can you give us a log in 1.13.1?
#384 [13:09] <Steverino566> I need help with this ro_ro file not being seen.. everything is being broken inside of the "Objects" folder under assets.
#385 [13:09] <Steverino566>
#386 [13:09] <urielsalis> ??> Steverino566 error/download
#387 [13:09] <Attila_TheNun> Oh did i not?
#388 [13:09] <Absol> Steverino566: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#389 [13:09] <Steverino566> Idek, it's complaining about stuff not being found in the Objects file under Assets
#390 [13:10] <urielsalis> Steverino566, Windows or Mac?
#391 [13:10] <Greymagic27> @Attila_TheNun, Are you running mods?
#392 [13:11] <Attila_TheNun> https://paste.ubuntu.com/p/rZZDZzBHky/ Greymagic27
#393 [13:11] <Attila_TheNun> Yes one different version
#394 [13:11] <urielsalis> Attila_TheNun, thats a different crash
#395 [13:11] <Attila_TheNun> Im so confused
#396 [13:11] <Greymagic27> I'm always confused
#397 [13:11] <Attila_TheNun> Great
#398 [13:12] <Attila_TheNun> yes im running one thing, its impact client
#399 [13:12] <Attila_TheNun> Greymagic27
#400 [13:12] <urielsalis> Attila_TheNun, thats a cracked client
#401 [13:12] <urielsalis> Attila_TheNun, Buy the game
#402 [13:12] <Attila_TheNun> Ik i wanted to try it
#403 [13:12] <Attila_TheNun> And i have brut the game
#404 [13:12] <Attila_TheNun> Brout
#405 [13:12] <urielsalis> Attila_TheNun, then why are you using a cracked client?
#406 [13:12] <Greymagic27> We do not support cracked clients here, Please buy/play the proper version from minecraft.net
#407 [13:12] <Attila_TheNun> Its a hack client thing
#408 [13:13] <Attila_TheNun> I have brout the game
#409 [13:13] <Greymagic27> Then use that, Not the hacked client
#410 [13:13] <Attila_TheNun> But the real one wont work
#411 [13:13] <Greymagic27> What is the problem with the real one?
#412 [13:13] <urielsalis> Attila_TheNun, give us a log in the real one
#413 [13:13] <Attila_TheNun> That was the real one
#414 [13:13] <Attila_TheNun> UHHH wait
#415 [13:16] <Attila_TheNun> The reports arn't updating
#416 [13:16] <Attila_TheNun> I crashed the game again but im not gatting anu new reports
#417 [13:16] <Greymagic27> @Attila_TheNun, Check in the logs folder and the latest.log
#418 [13:17] <Attila_TheNun> K thanks
#419 [13:17] <lightyagami99> greymagic27
#420 [13:17] <Greymagic27> Yes?
#421 [13:17] <lightyagami99> if you are helping why you dont have the + or @ ?
#422 [13:17] <Greymagic27> Not everyone has that
#423 [13:18] <Greymagic27> Those are for people who have helped for years
#424 [13:18] <lightyagami99> i know
#425 [13:18] <Attila_TheNun> Third time lucky... https://paste.ubuntu.com/p/S2KxmQmhhT/
#426 [13:18] <Greymagic27> @Attila_TheNun, Does it work on a singleplayer world?
#427 [13:18] <Attila_TheNun> Let me check
#428 [13:18] <lightyagami99> but on the site of minecraftirc it says take support only by + or @
#429 [13:19] <Greymagic27> It says listen to them
#430 [13:19] <Greymagic27> But other people can give support @lightyagami99
#431 [13:19] <lightyagami99> ok
#432 [13:19] <urielsalis> lightyagami99, @ and + are trusted helpers, but anyone can help here
#433 [13:20] <Attila_TheNun> Greymagic27 No i cant open a single player
#434 [13:20] <Greymagic27> Like me!
#435 [13:20] <Greymagic27> @Attila_TheNun, Does it produce the same crash report?
#436 [13:20] <urielsalis> lightyagami99, that message means that if a @ or + tells you something, you should probably do it
#437 [13:20] <Attila_TheNun> Let me see
#438 [13:21] <Attila_TheNun> @Greymagic27 Yes it does
#439 [13:21] <urielsalis> Attila_TheNun, give us the log in paste.ubuntu.com
#440 [13:21] <Attila_TheNun> It makes the same crash report*
#441 [13:21] <Attila_TheNun> K
#442 [13:21] <Attila_TheNun> https://paste.ubuntu.com/p/S2KxmQmhhT/
#443 [13:22] <Greymagic27> The singleplayer one @Attila_TheNun
#444 [13:22] <urielsalis> Attila_TheNun, the latest one
#445 [13:22] <Attila_TheNun> Oh ok
#446 [13:22] <Attila_TheNun> https://paste.ubuntu.com/p/xmxPNTnZ6v/
#447 [13:23] <Attila_TheNun> Latest singleplayer
#448 [13:23] <Attila_TheNun> Greymagic27 urielsalis
#449 [13:24] <urielsalis> Attila_TheNun, thats not a crash
#450 [13:25] <Attila_TheNun> I go to "logs-latest" like somone said
#451 [13:25] <urielsalis> ??> Attila_TheNun win/reinst
#452 [13:25] <Absol> Attila_TheNun: You may need to reinstall the locally installed files that Minecraft puts into place.
#453 [13:25] <Absol> Attila_TheNun: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#454 [13:26] <Attila_TheNun> Ok thanks
#455 [13:30] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Ping timeout: 190 seconds)
#456 [13:34] <Attila_TheNun> Thanks urielsalis Greymagic27 but it's still not working
#457 [13:34] * CalleAvve [webchat@188-126-80-11-static.glesys.net] has joined #minecrafthelp
#458 [13:34] <urielsalis> Attila_TheNun, now give us the log
#459 [13:35] <CalleAvve> hi
#460 [13:35] <Attila_TheNun> Do i find it in logs?
#461 [13:35] <urielsalis> Attila_TheNun, if you are crashing, it should open
#462 [13:35] <CalleAvve> um
#463 [13:35] <Attila_TheNun> Automaticly?
#464 [13:35] <CalleAvve> does someone here work at mojang?
#465 [13:35] <Attila_TheNun> See it usaly does but its not?
#466 [13:35] <urielsalis> CalleAvve, we are all volunteers here
#467 [13:35] <CalleAvve> oh ok
#468 [13:36] <CalleAvve> because i think my account has been locked for 24 hours i think
#469 [13:36] <urielsalis> CalleAvve, do you receive the password reset email?
#470 [13:36] <CalleAvve> ye
#471 [13:37] <CalleAvve> but i think it tried it too many times with my password
#472 [13:37] <CalleAvve> which i thought was correct
#473 [13:37] <Attila_TheNun> It just says "Java(TM) Platform SE binary is not responding"
#474 [13:37] <CalleAvve> cuz i always forget its always one of 4
#475 [13:37] <urielsalis> ??> Attila_TheNun tools/hjt
#476 [13:37] <Absol> Attila_TheNun: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#477 [13:37] <Absol> Attila_TheNun: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#478 [13:37] <urielsalis> ??> CalleAvve login/throttle
#479 [13:37] <Absol> CalleAvve: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#480 [13:37] <Absol> CalleAvve: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#481 [13:37] <Attila_TheNun> thnx
#482 [13:37] * CalleAvve [webchat@188-126-80-11-static.glesys.net] has quit. (Client Quit)
#483 [13:38] <Attila_TheNun> urielsalis how do i system scan?
#484 [13:38] <urielsalis> Attila_TheNun, follow the instructions by Absol
#485 [13:39] <Attila_TheNun> Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file" It doesn't say how
#486 [13:40] <Attila_TheNun> urielsalis
#487 [13:41] <Attila_TheNun> Well urielsalisI have to go now, even though it hasn't fixed thanks for trying to help, have a nice day!
#488 [13:46] * madgerman12 [webchat@ip5f5be6b8.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#489 [13:46] <madgerman12> hi
#490 [13:46] * madgerman12 [webchat@ip5f5be6b8.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#491 [14:18] * Bitz [Mibbit@69.136.237.159] has joined #minecrafthelp
#492 [14:18] * Absol kicked Bitz from #minecrafthelp (Reason: itz :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#493 [14:32] * lightyagami99 [webchat@83.216.165.179] has quit. (Quit: webchat.esper.net)
#494 [14:40] * Kurodorion [webchat@66-45-132-245-dynamic.midco.net] has joined #minecrafthelp
#495 [14:40] <Kurodorion> Hello? I'm having issues initializing version 1.13.1
#496 [14:41] <Kurodorion> Is anyone available to help?
#497 [14:51] * lightyagami99 [webchat@83.216.165.179] has joined #minecrafthelp
#498 [14:51] <lightyagami99> guys i wanted to join a friend's vanilla minecraft server and my minecraft just crashed
#499 [14:52] <lightyagami99> can you helped
#500 [14:52] <lightyagami99> me
#501 [14:52] <lightyagami99> help*
#502 [14:52] <lightyagami99> i have the log
#503 [14:52] <lightyagami99> but i dont remember the site to paste
#504 [14:53] <lightyagami99> can you help me
#505 [14:53] <lightyagami99> please
#506 [14:53] <lightyagami99> someone??????
#507 [14:56] * lightyagami99 [webchat@83.216.165.179] has quit. (Client Quit)
#508 [15:26] * Webchat_51111 [webchat@pool-108-41-2-37.nycmny.fios.verizon.net] has joined #minecrafthelp
#509 [15:27] <Webchat_51111> I can't sign into my account but I have the right information
#510 [16:19] * Webchat_46473 [webchat@181.115.248.193] has joined #minecrafthelp
#511 [16:20] * Webchat_46473 [webchat@181.115.248.193] has quit. (Client Quit)
#512 [16:30] * Cluck [webchat@host-78-144-237-127.as13285.net] has joined #minecrafthelp
#513 [16:34] <Cluck> I was trying to migrate my account over to mojang and it kept saying my information was incorrect.As soon as I realised the problem was the email and fixed it, it won't let me retry. I've waited the initial half hour to hour wait and when I put it in again it still doesn't work.I have my transaction ID from 2012, if that helps..
#514 [16:39] * Cluck [webchat@host-78-144-237-127.as13285.net] has quit. (Quit: webchat.esper.net)
#515 [16:43] * urielsalis_ [~uriel@OL42-147.fibertel.com.ar] has joined #minecrafthelp
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#518 [17:11] <Intecsoid> what is the name of the snowy grass texture? i'm making a resourcepack
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#524 [17:37] * kya [webchat@c-24-20-6-195.hsd1.or.comcast.net] has joined #minecrafthelp
#525 [17:37] <kya> hey so my minecraft is all downloaded but it keeps crashing for some reason and idk what to do at this point
#526 [17:38] <mattym> ??> kya launcher/log
#527 [17:38] <Absol> kya: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#529 [17:41] * Galagalagalaga [webchat@ip72-203-74-23.oc.oc.cox.net] has joined #minecrafthelp
#530 [17:42] <Galagalagalaga> My minecraft account seems to have been deleted
#531 [17:42] <mattym> Galagalagalaga, What makes you believe so?
#532 [17:44] <Galagalagalaga> I used to have an account a year ago on my email and now when I try to log on, it always says that it is invalid. When I pressed reset my password button I never got an email. When I tried making a new account with the email and the new email actually created a new account.
#533 [17:44] <mattym> ??> Galagalagalaga account/send-email
#534 [17:44] <Absol> Galagalagalaga: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#535 [17:44] <Absol> Galagalagalaga: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#536 [17:45] <mattym> Galagalagalaga, Also, chance the password on the email you used for that account.(on the actual email, not the Mojang account itself)
#537 [17:45] <mattym> change*
#538 [17:47] <Galagalagalaga> why?
#539 [17:48] <mattym> Galagalagalaga, If it was deleted, and not by you, then it was hacked, if it was just moved off that email, it was also hacked. Either way, someone would have needed access to your email to do so.
#540 [17:49] <Galagalagalaga> ok thanks
#541 [17:50] <Galagalagalaga> I just remembered that while I was on vacation and when I got back my email requested me to change my password
#542 [17:50] <Galagalagalaga> it said that someone had accessed my email while I was away
#543 [17:50] <mattym> Galagalagalaga, Yeah, probably a good idea to change it before contacting Mojang about the game account.
#544 [17:51] <Galagalagalaga> so what do I do now?
#545 [17:52] <mattym> Galagalagalaga, Fill out the support form that Absol linked to you.
#546 [17:53] <Galagalagalaga> I don't know my transaction ID my friend gave me my account
#547 [17:55] * ntsgiuih [~hph@ip72-195-187-57.mc.at.cox.net] has joined #minecrafthelp
#548 [17:55] <mattym> Galagalagalaga, If thats the case then your friend can recover the account, nothing you can really do.
#549 [17:56] <Galagalagalaga> alright then thanks anyway
#550 [17:58] * titbutter [webchat@host-78-144-238-193.as13285.net] has joined #minecrafthelp
#551 [17:58] <titbutter> Hi, my lapis lazuli in 1.13.1 on a server keeps turning into ink sacs..!
#552 [17:58] <titbutter> I don't know if this might be a result of the flattening
#553 [17:59] <titbutter> I now have two stacks of ink sacs after trying to replenish my lapis supplies -_-
#554 [18:07] * kya [webchat@c-24-20-6-195.hsd1.or.comcast.net] has joined #minecrafthelp
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#556 [18:08] <kya> sorry, I tried that and it still did not work. should I re-install the game
#557 [18:08] * EliteRoadRage [webchat@pool-71-126-164-236.washdc.fios.verizon.net] has joined #minecrafthelp
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#559 [18:10] * karen [webchat@c-24-20-6-195.hsd1.or.comcast.net] has joined #minecrafthelp
#560 [18:10] <karen> what do I do for a in game crash. java has stopped working? tried everything
#561 [18:12] * hph^ [~hph@ip72-195-187-57.mc.at.cox.net] has joined #minecrafthelp
#562 [18:12] <EliteRoadRage> So I have a mod for lucky blocks and I get deleted it and now I can get to minecraft loading screen but the mod is stopping me from playing the game
#563 [18:14] <EliteRoadRage> What do I do?!
#564 [18:15] * Barry2 [webchat@adsl-mel-3-101.ozonline.com.au] has joined #minecrafthelp
#565 [18:16] <Barry2> Can someone plz help me, on MC Java edition 1.12.2 when I start Minecraft it loads with a white screen and only works correctly in fullscreen mode
#566 [18:16] <Barry2> Here is my Dx thing https://paste.ubuntu.com/p/RpQT4RD4MT/
#567 [18:17] <EliteRoadRage> My problem has going on for 2 months
#568 [18:20] <EliteRoadRage> Hello
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#570 [18:26] * Mcgamer3097 [webchat@116.42.198.21] has joined #minecrafthelp
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#572 [18:28] * ninjaB [webchat@mta-98-0-48-169.maine.rr.com] has joined #minecrafthelp
#573 [18:29] <ninjaB> hi - we have just purchased a $27 minecraft subscription. Receipt confirmed. Logged into mojang and confirmed account is there. downloaded for MACOS. When I enter from the download, only showing me demo account. Won't recognized my purchase.
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#576 [18:31] * FireSkillz101 [webchat@71-81-90-197.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#577 [18:32] <FireSkillz101> when i log into my account this error shows up
#578 [18:32] <FireSkillz101> Unable to delete a corrupt file.
#579 [18:32] * knife [b3nk@killin.us] has quit. (Client Quit)
#580 [18:34] <FireSkillz101> then a bunch of urls
#581 [18:36] * FireSkillz101 [webchat@71-81-90-197.dhcp.stls.mo.charter.com] has quit. (Quit: webchat.esper.net)
#582 [18:37] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
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#585 [18:48] * Dani [webchat@c-24-63-7-90.hsd1.ma.comcast.net] has joined #minecrafthelp
#586 [18:49] <Dani> help
#587 [18:49] * PlasticIsTheBest [webchat@24-52-152-243.ip.casscomm.com] has joined #minecrafthelp
#588 [18:49] <PlasticIsTheBest> Hello
#589 [18:50] <PlasticIsTheBest> I'l paste my minecraft error
#590 [18:50] <Dani> I was playing MC and all was well, I downloaded a map for me and my friend to play a find the button dual. Tried launching my game and clicked play and it does nothing. When I say it does nothing I mean it does nothing. Doesnt give me an error code, nothing on my task bar, just dissapears. It shows up with two running in task manager but thats it.
#591 [18:50] <PlasticIsTheBest> https://paste.ubuntu.com/p/qb8VPz3vX3/
#592 [18:52] <PlasticIsTheBest> Please respond I need to go soon
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#594 [19:19] * Dani [webchat@c-24-63-7-90.hsd1.ma.comcast.net] has joined #minecrafthelp
#595 [19:25] <Dani> So I took a saved world out of my saves folder so I could reinstall mc and now when I try to play that world my game crashes
#596 [20:00] * Plame [webchat@45-26-189-167.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#597 [20:01] <Plame> what do I do if I cant remember my security questions and cant enter my email?
#598 [20:01] * Plame is now known as plance
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#604 [20:46] * MizterzizUHC [webchat@177.237.187.120.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#605 [20:47] <MizterzizUHC> tengo un problema :v
#606 [20:48] <MizterzizUHC> me problem
#607 [20:48] <MizterzizUHC> perro
#608 [20:48] <MizterzizUHC> nobb
#609 [20:48] <MizterzizUHC> tonto
#610 [20:48] <MizterzizUHC> poia
#611 [20:48] <MizterzizUHC> hdp
#612 [20:48] <MizterzizUHC> putitu
#613 [20:48] <MizterzizUHC> HIJO DE ZORRA
#614 [20:48] <MizterzizUHC> PENDEJADA
#615 [20:48] <MizterzizUHC> IMEDIA
#616 [20:48] <MizterzizUHC> ESTUPIDEZ
#617 [20:48] <MizterzizUHC> ESCOREA DE BOT
#618 [20:48] <MizterzizUHC> KK
#619 [20:48] <MizterzizUHC> OJALA TEHAKEEN
#620 [20:48] <MizterzizUHC> EL ROBOSAURIO
#621 [20:48] <MizterzizUHC> Y TE CHINGUEN
#622 [20:48] <MizterzizUHC> PU TI TO
#623 [20:48] <MizterzizUHC> JO DE PUTA
#624 [20:48] <MizterzizUHC> COME PIJAS
#625 [20:48] <MizterzizUHC> JADJA
#626 [20:49] <MizterzizUHC> PENDEJA
#627 [20:49] <MizterzizUHC> ESTUPIDEZ
#628 [20:49] <MizterzizUHC> OSOPENDEJA
#629 [20:49] <MizterzizUHC> JJAJJAJAJA
#630 [20:49] <MizterzizUHC> PUTO
#631 [20:49] <MizterzizUHC> HOMOSEXUAL DE MIERDA
#632 [20:49] <MizterzizUHC> JJAJAJAJA
#633 [20:49] <MizterzizUHC> PENDEJA
#634 [20:49] * MizterzizUHC [webchat@177.237.187.120.cable.dyn.cableonline.com.mx] has quit. (Client Quit)
#635 [21:27] * akaElite [webchat@unassigned.psychz.net] has joined #minecrafthelp
#636 [21:27] <akaElite> Hello?
#637 [21:28] <akaElite> I can't loigin. I have correct info, and have waited hours to see if the problem would fix itself. No results.
#638 [21:28] <akaElite> I have reset my password, and double checked my emails. This applies to the Mojang website, and the launcher I am trying to use.
#639 [21:30] <mattym> akaElite, Did you wait at least 1 hour with no attempts from your network?
#640 [21:31] <akaElite> Yes
#641 [21:31] * akaElite [webchat@unassigned.psychz.net] has quit. (Client Quit)
#642 [21:32] * akaElite [webchat@cpe-76-170-102-111.socal.res.rr.com] has joined #minecrafthelp
#643 [21:32] <akaElite> ok im back sorry about that
#644 [21:32] <akaElite> it was my vpn
#645 [21:32] <akaElite> fucking shit up
#646 [21:32] <Absol> akaElite: Please keep it civil
#647 [21:32] <akaElite> sorry D:
#648 [21:32] <mattym> That would explain it.
#649 [21:32] <akaElite> but yes sorry for wasting your time
#650 [21:32] <akaElite> forgot it was on lol
#651 [21:32] <akaElite> ok bye now, thanks
#652 [21:32] * akaElite [webchat@cpe-76-170-102-111.socal.res.rr.com] has quit. (Client Quit)
#653 [22:02] * _Astal_ [webchat@c-75-71-136-252.hsd1.co.comcast.net] has joined #minecrafthelp
#654 [22:03] <_Astal_> https://www.reddit.com/r/Minecraft/comments/9bz0n2/cant_add_players_to_the_whitelist_on_my_server/ (Link explains everything, idk what this place is, saw it on the subreddit, said technical help, looking in all places)
#655 [22:05] <mattym> _Astal_, Contact your host.
#656 [22:05] <_Astal_> I did, currently waiting for them to figure out what to do
#657 [22:06] <Andrio> _Astal_, do all your players come from the same IP address?
#658 [22:07] <_Astal_> They got my ticket, and said that they are looking into it but don't have an estimates on when it could be fixed. The only player that would have an ip similar to mine would be my roommate who plays from time to time in a different room, different computer, same house/internet
#659 [22:08] <Andrio> so... no?
#660 [22:08] <_Astal_> ....yes...mb
#661 [22:08] <_Astal_> I mean the answer is no
#662 [22:08] <_Astal_> but agreeing
#663 [22:09] <_Astal_> no all of the players do not come from the same ip address
#664 [22:09] * Jacob [webchat@CPEc83a35073f29-CM788df74f7d60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#665 [22:09] <Jacob> Hi
#666 [22:09] <Jacob> When i try to download the new update my minecraft does this Unable to save download. sr_sp.json
#667 [22:10] <Jacob> and there is more i cant paste
#668 [22:10] <Jacob> what can i do
#669 [22:10] <mattym> ??> Jacob error/download
#670 [22:10] <Absol> Jacob: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#671 [22:11] <Jacob> thx
#672 [22:11] * Jacob [webchat@CPEc83a35073f29-CM788df74f7d60.cpe.net.cable.rogers.com] has quit. (Client Quit)
#673 [22:14] <_Astal_> yall thinking or should I just go with +mattym 's advice and basically wait for them to figure it out?
#674 [22:18] * [Hyralak] [hyralak@edmonton-oilers.hockey] has joined #minecrafthelp
#675 [22:18] * [Hyralak] [hyralak@edmonton-oilers.hockey] has joined #minecrafthelp
#676 [22:18] * [Hyralak] [hyralak@edmonton-oilers.hockey] has left #minecrafthelp
#677 [22:19] * [Hyralak] [hyralak@edmonton-oilers.hockey] has joined #minecrafthelp
#678 [22:20] <mattym> _Astal_, We are not really to familiar with troubleshooting mod/plugin stuff here. So it may still have something to do with that. Either way see what the host says and work from there. You may also want to see if the plugin/mod has a support forum of its own
#679 [22:21] <_Astal_> I don't have any mods or plugins XD
#680 [22:21] <_Astal_> It's simple vanilla Minecraft, and it's broken
#681 [22:22] <_Astal_> pretty sure I said that in the reddit link too
#682 [22:22] <mattym> _Astal_, The multicraft thing makes it not vanilla.
#683 [22:24] <[Hyralak]> if i purchased minecraft on windows 10 store do i need to purchase the linux version as well? i see that if i had purchased the linux version i would have received a code for windows 10 :/
#684 [22:24] <_Astal_> i guess that's fair but in my eyes it's more of just something to display the logs, and easily edit settings
#685 [22:25] <mattym> _Astal_, Yeah, its the editing settings part that makes me think its part of the issue you are seeing.
#686 [22:25] <_Astal_> possibly, anyways thanks for your time and help
#687 [22:26] <mattym> [Hyralak], Yes, if you had done it the other way around, you would have had both. If you want the Java Edition (which works on Linux) then you would need to make another purchase.
#688 [22:26] <[Hyralak]> thanks mattym i figured as much
#689 [22:26] <[Hyralak]> thanks mattym i figured as much
#690 [22:29] * [Hyralak] [hyralak@edmonton-oilers.hockey] has left #minecrafthelp
#691 [23:21] * alex2 [webchat@200-56-1-86.reservada.static.axtel.net] has joined #minecrafthelp
#692 [23:21] <alex2> hello
#693 [23:25] <alex2> whats the link where i can paste the log
#694 [23:26] <alex2> i cant play
#695 [23:29] <alex2> anyone here?
#696 [23:29] * mitch [webchat@ip24-255-129-238.ks.ks.cox.net] has joined #minecrafthelp
#697 [23:30] <mitch> I am trying tomerge accounts because i no longer have the old email and it says too many attempts
#698 [23:31] <alex2> mitch there is no one here
#699 [23:31] <mitch> rip
#700 [23:32] <Andrio> ??> alex2 paste
#701 [23:32] <Absol> alex2: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#702 [23:32] <Andrio> ??> mitch account/send-email
#703 [23:32] <Absol> mitch: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#704 [23:32] <Absol> mitch: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#705 [23:33] <alex2> ty
#706 [23:34] <alex2> https://paste.ubuntu.com/p/fjzQM6vdZX/
#707 [23:35] <Andrio> alex2, tried updating your video drivers?
#708 [23:35] <alex2> doesnt work
#709 [23:36] <Andrio> ??> alex2 win/DXDiag
#710 [23:36] <alex2> no updates available
#711 [23:36] <Absol> alex2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#712 [23:39] <alex2> we may have a little problem
#713 [23:39] <alex2> some things are in spanish
#714 [23:39] <alex2> soo
#715 [23:39] <alex2> https://paste.ubuntu.com/p/sNfSKbY7JX/
#716 [23:44] <mitch> so its going to take 11 days for a response?
#717 [23:45] * CrimWyvernPlays [webchat@d72-39-143-92.home1.cgocable.net] has joined #minecrafthelp
#718 [23:45] <CrimWyvernPlays> Hello I wasn't sure but when I try to play minecraft with default launcher it says "cannot connect to auth servers"
#719 [23:46] <Andrio> alex2, try win64_15.40.38.4963.exe from https://downloadcenter.intel.com/download/27780/Intel-Graphics-Driver-for-Windows-15-40-?product=96742
#720 [23:46] <CrimWyvernPlays> ok
#721 [23:46] <Andrio> mitch, I'm afraid so. You can also wait an hour and then try migrating again, but you still wouldn't be able to receive mail there
#722 [23:46] <Andrio> CrimWyvernPlays, is that all it says?
#723 [23:46] <CrimWyvernPlays> Witch one?
#724 [23:47] <CrimWyvernPlays> lol
#725 [23:47] <mitch> why did it say too many requests in the first place
#726 [23:48] <CrimWyvernPlays> oh that wasn't :/
#727 [23:48] <CrimWyvernPlays> nvm
#728 [23:48] <alex2> i cant download
#729 [23:48] <Andrio> mitch, how many requests did you make?
#730 [23:48] <mitch> one
#731 [23:48] <Andrio> alex2, what happened?
#732 [23:48] <alex2> Oops, something went wrong while trying to scan. Please try again, or see our FAQs for help.
#733 [23:48] <mitch> and now about 10
#734 [23:48] <alex2> that
#735 [23:49] <Andrio> alex2, that from your antimalware?
#736 [23:49] <alex2> how can i send a screenshot
#737 [23:49] <Andrio> mitch, wait about an hour and then try again. Also make sure you aren't using a proxy or VPN.
#738 [23:49] <Andrio> ??> alex2 Imgur
#739 [23:49] <Absol> alex2: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#740 [23:52] <CrimWyvernPlays> Hello I wasn't sure but when I try to play minecraft with default launcher it says "cannot connect to auth servers" how do I resolve this issue
#741 [23:52] <Andrio> CrimWyvernPlays, is that all it says?
#742 [23:52] <CrimWyvernPlays> Ye
#743 [23:52] <alex2> https://imgur.com/a/ZSa0TD8
#744 [23:53] <Andrio> CrimWyvernPlays, do you have ByteFence installed?
#745 [23:53] <CrimWyvernPlays> What is that
#746 [23:53] <CrimWyvernPlays> No clue
#747 [23:54] <CrimWyvernPlays> Imma just hit u with a hard no
#748 [23:54] <mitch> okay so im trynna reset the password and its not even sending an email
#749 [23:57] <CrimWyvernPlays> Andrio u there
#750 [23:57] <Andrio> ??> CrimWyvernPlays tools/HJT
#751 [23:57] <Absol> CrimWyvernPlays: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#752 [23:57] <Absol> CrimWyvernPlays: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#753 [23:58] <CrimWyvernPlays> Urm
#754 [23:58] <Andrio> mitch, you said you don't have access to the email inbox your Minecraft account is registered to?
#755 [23:59] <mitch> well i got in
#756 [23:59] <Andrio> alex2, looks like that wasn't win64_15.40.38.4963.exe
#757 [23:59] <Andrio> ah, ok
#758 [23:59] <Andrio> mitch, you successfully migrated?