#1 [00:00] <mitch> i figured out how to get into my old email but now it wont send the password reset email
#2 [00:00] <Andrio> mitch, did you check your spam folder?
#3 [00:00] <mitch> yes
#4 [00:00] <Andrio> ok
#5 [00:01] <mitch> soooooo what now
#6 [00:01] <CrimWyvernPlays> brb
#7 [00:01] <alex2> so?
#8 [00:01] <Andrio> ??> mitch login/throttle
#9 [00:01] <Absol> mitch: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#10 [00:01] <Absol> mitch: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#11 [00:01] <Andrio> alex2, download win64_15.40.38.4963.exe from https://downloadcenter.intel.com/download/27780/Intel-Graphics-Driver-for-Windows-15-40-?product=96742
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#13 [00:05] <alex2> updating will affect anything on the computer?
#14 [00:06] <Andrio> alex2, yes; you'd be installing a new video card driver. If your display flickers and your display resolution is changed during the installation, that's normal
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#16 [01:02] * kya [webchat@c-24-20-6-195.hsd1.or.comcast.net] has joined #minecrafthelp
#17 [01:02] <kya> minecraft keeps crashing in game and I tried to redownload the game but nothing works
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#24 [01:49] * David200510 [webchat@host-81-200-57-146.ip.nej.cz] has joined #minecrafthelp
#25 [01:52] <David200510> Hello, can I ask how to fix: "Can not save hit2.ogg" ?
#26 [01:52] <Greymagic27> ??> @David200510 error/download
#27 [01:52] <Absol> @David200510: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#28 [01:54] <David200510> Thanks
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#30 [02:19] * showbiz [webchat@ip68-2-128-102.ph.ph.cox.net] has joined #minecrafthelp
#31 [02:20] <showbiz> when I try loading in Minecraft and then I join the server I crash every time and I tried everything anyone here have a solution ?
#32 [02:23] <showbiz> someone on ?
#33 [02:24] * showbiz [webchat@ip68-2-128-102.ph.ph.cox.net] has quit. (Client Quit)
#34 [02:26] * showbiz [webchat@ip68-2-128-102.ph.ph.cox.net] has joined #minecrafthelp
#35 [02:26] <Greymagic27> ??> @showbiz launcher/crash-log
#36 [02:26] <Absol> @showbiz: We need to see your crash log, which is created after a crash.
#37 [02:26] <Absol> @showbiz: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#38 [02:26] <showbiz> ok
#39 [02:30] * showbiz [webchat@ip68-2-128-102.ph.ph.cox.net] has joined #minecrafthelp
#40 [02:31] <showbiz> here is my log https://paste.ubuntu.com/p/WXfsq3PCpG/
#41 [02:32] <showbiz> not sure if I did it right
#42 [02:32] <Greymagic27> ??> @showbiz av/adwcleaner
#43 [02:32] <Absol> @showbiz: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#44 [02:32] <Absol> @showbiz: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#47 [03:19] * IKKO615 [webchat@41.228.46.89] has joined #minecrafthelp
#48 [03:19] <IKKO615> hey
#49 [03:19] <Greymagic27> Hi!
#50 [03:19] * IKKO615 [webchat@41.228.46.89] has quit. (Client Quit)
#51 [03:20] <Greymagic27> Bye...
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#55 [05:34] * Allyxox [webchat@host-89-241-47-51.as13285.net] has joined #minecrafthelp
#56 [05:36] <Allyxox> Hello, i cant log into minecraft all of a sudden. When i try to join the game it freezes on the loading screen and this just repeats every time i try to log in. I've tried reinstalling the game but nothing seems to work
#57 [05:36] <Greymagic27> ??> @Allyxox tools/hjt
#58 [05:36] <Absol> @Allyxox: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#59 [05:36] <Absol> @Allyxox: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#60 [05:37] <Allyxox> alright
#61 [05:40] <Allyxox> https://paste.ubuntu.com/p/d3FzSS9kQ7/
#62 [05:40] <Greymagic27> ??> @Allyxox av/adwcleaner
#63 [05:40] <Absol> @Allyxox: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#64 [05:40] <Absol> @Allyxox: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#68 [05:55] <titbutter> hi, still having ink sac problem
#69 [06:14] * loki [webchat@176.164.175.141] has joined #minecrafthelp
#70 [06:14] <loki> hello
#71 [06:14] <loki> anyone got news for my problem?
#72 [06:15] <loki> failed to create child event loop
#73 [06:15] * peter [webchat@host109-155-57-176.range109-155.btcentralplus.com] has joined #minecrafthelp
#74 [06:16] * peter is now known as Guest95506
#75 [06:16] <Guest95506> gotta love my kids lol
#76 [06:17] <loki> thats good i guess :)
#77 [06:18] <Guest95506> anyone know the new location for the world folder on android trying to transfer world from old devise to new used the game/minecraft blah blah blah but don't show in game made new world on new device and no idea were it got saved to
#78 [06:42] * CreeperTastic_ [webchat@86.122.20.17] has joined #minecrafthelp
#79 [06:45] <CreeperTastic_> Hi, so I just upgraded from windows 7 to windows 10, and now everytime I try to play minecraft, it gives me this: https://paste.ubuntu.com/p/Gz36H8JmWx/ error. And the name is Pixel Format Not Accelerated. Please, if you could help it would be amazing
#80 [06:46] <CreeperTastic_> Oh and I also tried updating my drivers but it says they can't be updated and there's no errors...That is clearly a lie.
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#84 [07:54] * BrotherGaming2 [webchat@c83-250-74-97.bredband.comhem.se] has joined #minecrafthelp
#85 [07:54] <BrotherGaming2> hello?
#86 [07:55] <BrotherGaming2> I have problems when i try to launch minecraft it says minecraft does not response
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#90 [08:13] * Retrospectum [webchat@178235183102.unknown.vectranet.pl] has joined #minecrafthelp
#91 [08:13] <Retrospectum> I cant launch minecraft somebody can help? https://paste.ubuntu.com/p/GksXPdSzZc/
#92 [08:14] * xFadhil [webchat@124.subnet125-160-206.speedy.telkom.net.id] has joined #minecrafthelp
#93 [08:14] <xFadhil> halo
#94 [08:15] <xFadhil> how fix java
#95 [08:15] <xFadhil> java.lang.NullPointerException
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#101 [08:20] <angel8> hi i've got a problem :The game crashed whilst initializing game how
#102 [08:20] <angel8> how can I fix this problem
#103 [08:20] * Retrospectum [webchat@178235183102.unknown.vectranet.pl] has quit. (Quit: webchat.esper.net)
#104 [08:21] <AstroKningt13> Hello. Recently I have been trying to play Minecraft and it has not been working. I am able to log in and get to the title screen. However when I try to make or connect to a single player world, I have been stuck on the dirt loading screen. I have tried to wait it out for over an hour, and it still hasn't worked. My brother tried it with his accoun
#105 [08:21] <AstroKningt13> t, and he was facing the same problem. I have tried restarting my computer as well as uninstalling and reinstalling the game. Nothing has worked. I was wondering if anyone knows what is going on?
#106 [08:22] <loki> i got same problem
#107 [08:23] <loki> what is the error u have in log?
#108 [08:23] <angel8> also happened to me then I updated and reunited
#109 [08:24] <AstroKningt13> I tried running it in 1.12 to see if it was related to the update and the same thing happened
#110 [08:25] <loki> yes, but when u come back to the launcher, what u have as message in error?
#111 [08:26] <angel8> I went to 1.13.1 and worked
#112 [08:26] <loki> is it Something like "failed to create a child event loop"
#113 [08:27] <AstroKningt13> ill check
#114 [08:27] <angel8> i've got a problem :The game crashed whilst initializing game howcan I fix this problem
#115 [08:28] <AstroKningt13> how do you come back to the launcher?
#116 [08:28] <loki> well u use the launcher
#117 [08:28] <loki> launch the game
#118 [08:28] <loki> and when u try open the world
#119 [08:29] <loki> if it crash the launcher should be still up?
#120 [08:29] <angel8> yes
#121 [08:30] <loki> and on the launcher u should get a message saying what u had as problem, astrokningt13
#122 [08:30] <AstroKningt13> It just says that an unexpected problem has occurred
#123 [08:31] <loki> what system u have?
#124 [08:31] <AstroKningt13> Windows 10
#125 [08:32] * angel5 [webchat@146-241-16-19.dyn.eolo.it] has joined #minecrafthelp
#126 [08:32] <angel5> then I go there at home of the game I start and then the game writes me The game crashed whilst initializing game
#127 [08:32] <loki> ok so if u go to crashlog in .Minecraft directory, what say the file?
#128 [08:33] <angel5> The game crashed whilst initializing game
#129 [08:34] <loki> sorry gtg, lets hope someone will be able help u, for me they tried, but for now, i got no solution
#130 [08:34] <loki> gl
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#134 [08:45] * Mariam [webchat@host-41.36.253.203.tedata.net] has joined #minecrafthelp
#135 [08:45] <Mariam> https://paste.ubuntu.com/p/K6NrMXzxCB/ can u help me ?
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#137 [08:51] * blabla22 [~jad@pueblo.kawo2.rwth-aachen.de] has joined #minecrafthelp
#138 [08:52] <Mariam> https://pastebin.com/1du7RDy6 some help here guys ...
#139 [08:53] <blabla22> Hi there. I want to build a villager breeder. Does the detector villager have to be 6 blocks above the breeder villagers or can it be below those? (the doors will have skylight access)
#140 [08:57] * Mariam [webchat@host-41.36.253.203.tedata.net] has quit. (Quit: webchat.esper.net)
#141 [08:59] <CreeperTastic_> Umm blabla22, I'm pretty sure this is a CRASH help forum...
#142 [09:00] * CreeperTastic_ [webchat@86.122.20.17] has quit. (Quit: webchat.esper.net)
#143 [09:00] <blabla22> Sorry
#144 [09:00] <blabla22> Sorry
#145 [09:00] * blabla22 [~jad@pueblo.kawo2.rwth-aachen.de] has left #minecrafthelp
#146 [09:06] <AstroKningt13> does anyone know where to locate the crash log?
#147 [09:16] * JulioCPA [webchat@dynamic-ip-1814991126.cable.net.co] has joined #minecrafthelp
#148 [09:16] <JulioCPA> hola
#149 [09:16] <JulioCPA> necesito ayuda
#150 [09:18] * JulioCPA [webchat@dynamic-ip-1814991126.cable.net.co] has quit. (Client Quit)
#151 [09:37] * XxlxrelaxX [webchat@42.188.149.96] has joined #minecrafthelp
#152 [09:39] * stanloona193 [webchat@90-224-166-20-no508.tbcn.telia.com] has joined #minecrafthelp
#153 [09:39] <XxlxrelaxX> When I download version of mc
#154 [09:39] <XxlxrelaxX> i get this https://paste.ubuntu.com/p/tghCNmnBjg/
#155 [09:39] <stanloona193> hello, my minecraft 1,13,1 keeps crashing when i'm at the mojang screen. i have uninstalled discord and it still doesn't work
#156 [09:40] <Greymagic27> ??> @XxlxrelaxX error/download
#157 [09:40] <Absol> @XxlxrelaxX: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#158 [09:40] <Greymagic27> ??> @stanloona193 tools/hjt
#159 [09:40] <Absol> @stanloona193: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#160 [09:40] <Absol> @stanloona193: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#165 [10:14] <XxlxrelaxX> ok, i have another problem, everytime i create a world with forge-1.8.9-11.15.1.1722
#166 [10:14] <XxlxrelaxX> it crashes
#167 [10:15] <Greymagic27> @XxlxrelaxX, We do not support forge here
#168 [10:15] <XxlxrelaxX> ah ok
#169 [10:15] <XxlxrelaxX> where can i find help for that?
#170 [10:16] <Greymagic27> http://minecraftforum.net/forums/support/modded-client-support
#171 [10:16] <XxlxrelaxX> ok tq
#172 [10:28] * thelounge59 [webchat@46.60.85.29] has joined #minecrafthelp
#173 [10:28] <thelounge59> mincraft
#174 [10:28] <Greymagic27> What about it?
#175 [10:28] <thelounge59> dont tfth
#176 [10:28] <Greymagic27> ?
#177 [10:28] <thelounge59> 113
#178 [10:28] <Greymagic27> @thelounge59, What is the problem with your minecraft?
#179 [10:28] <thelounge59> 1122
#180 [10:29] <Greymagic27> Do you have a problem with your minecraft?
#181 [10:29] <thelounge59> mincraft dont tege
#182 [10:29] <thelounge59> yes
#183 [10:29] <thelounge59> afth no
#184 [10:29] <Greymagic27> Can you rephrase what you just said?
#185 [10:29] <thelounge59> tfth
#186 [10:31] * Kayl [webchat@220-134-239-111.HINET-IP.hinet.net] has joined #minecrafthelp
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#189 [10:51] * meve [webchat@82-203-153-27.bb.dnainternet.fi] has joined #minecrafthelp
#190 [10:54] <meve> Hello, I'm meve and need help with changing my email connected to my account. I used an email that has now expired due not using it frequently enough to make my account. I tried to answer the questions to change it but do not remember what i answered (since i made my account in 2012-2014). Is there any other way to get the connected email changed?
#191 [10:55] <Greymagic27> ??> @meve account/forgot-email
#192 [10:55] <Absol> @meve: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#193 [10:55] <Greymagic27> Wait, I didn't read your thing right
#194 [10:55] <Greymagic27> Ignore that
#195 [10:55] <meve> Alright
#196 [10:55] <Greymagic27> ??> @meve account/reset-email
#197 [10:55] <Absol> @meve: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#198 [10:56] <meve> These are the questions i am unable to answer.
#199 [10:57] <Greymagic27> Do you not know the current email for your account?
#200 [10:57] <meve> I do know it
#201 [10:57] <meve> It's expired
#202 [10:57] <Greymagic27> Your actull email?
#203 [10:57] <meve> Yes the one connected to the account
#204 [10:58] <meve> I'm unable to login or recieve messages
#205 [10:58] <Greymagic27> Have you contacted your email provider about that?
#206 [10:58] <meve> No
#207 [10:58] <Greymagic27> Do that, They might be able to help you
#208 [10:58] <meve> Where can i contact them?
#209 [10:58] <Greymagic27> No idea what your email provider is
#210 [10:59] <Greymagic27> But there should be a contact button somewhere
#211 [10:59] <meve> Alright
#212 [10:59] <meve> Thank you for your help
#213 [10:59] <Greymagic27> Your welcome
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#216 [11:32] <meve> I'm back. I've gotten my account back and running but do not receive any of the emails.
#217 [11:33] <Tolly67p> Have you tried sending yourself an email?
#218 [11:33] <meve> What do you mean?
#219 [11:34] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#220 [11:34] <Greymagic27> Sorry about that
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#226 [11:55] * alex3 [webchat@200-56-1-86.reservada.static.axtel.net] has joined #minecrafthelp
#227 [11:55] <alex3> hello
#228 [11:55] <Greymagic27> Hi!
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#233 [12:08] <Alex8> Hello!
#234 [12:08] <Alex8> https://paste.ubuntu.com/p/YGrFNXRxN8/
#235 [12:08] <Greymagic27> Hello!
#236 [12:08] <Alex8> thats my issue
#237 [12:08] <Alex8> cant play
#238 [12:08] <Greymagic27> https://bugs.mojang.com/browse/MC-90269
#239 [12:09] <Greymagic27> Actully, https://bugs.mojang.com/browse/MC-32606
#240 [12:11] <SpartanHorde> when i launch Minecraft this shows up java tm platform se binary not responding how does one fix
#241 [12:11] <Greymagic27> ??> @SpartanHorde tools/hjt
#242 [12:11] <Absol> @SpartanHorde: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#243 [12:11] <Absol> @SpartanHorde: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#244 [12:13] <SpartanHorde> how do i do a system scan?
#245 [12:13] <Greymagic27> Just follow the instructions
#246 [12:15] <Alex8> where is the edit profile menu?
#247 [12:15] <Alex8> cant find it
#248 [12:16] <mattym> Alex8, Just turn off use VBOs in the game settings
#249 [12:18] <Alex8> they are off
#250 [12:19] <mattym> ??> Alex8 win/dxdiag
#251 [12:19] <Absol> Alex8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#252 [12:19] <SpartanHorde> https://paste.ubuntu.com/p/gHQSzCNyz7/
#253 [12:19] <SpartanHorde> thats the system scan
#254 [12:19] <Greymagic27> ??> @SpartanHorde av/adwcleaner
#255 [12:19] <Absol> @SpartanHorde: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#256 [12:19] <Absol> @SpartanHorde: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#257 [12:19] * Nick [webchat@c-66-176-62-186.hsd1.fl.comcast.net] has joined #minecrafthelp
#258 [12:20] <Greymagic27> ??> @SpartanHorde win/evolve
#259 [12:20] <Absol> @SpartanHorde: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#260 [12:20] <Absol> @SpartanHorde: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#261 [12:20] * Nick is now known as Guest69574
#262 [12:20] <Greymagic27> Please do both of those things @SpartanHorde
#263 [12:22] <Guest69574> How come when I try to launch Minecraft in tells me unable to save download. stone2.ogg I've tried restarting my computer, restarting Minecraft launcher but it just dosent launch
#264 [12:22] <Greymagic27> ??> @Guest69574 error/download
#265 [12:22] <Absol> @Guest69574: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#266 [12:24] <Alex8> https://paste.ubuntu.com/p/x9wj2RrM5g/
#267 [12:25] <mattym> Alex8, Ok one moment
#268 [12:25] * Webchat_70215 [webchat@71-140-149-134.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#269 [12:26] * SpartanHorde [webchat@cpc107897-blac9-2-0-cust1285.18-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#270 [12:26] <Webchat_70215> I am able to start up the launcher and get onto the title screen but as soon as it loads into the game it crashes. Do you know why this may be?
#271 [12:26] <Greymagic27> ??> @Webchat_70215 launcher/crash-log
#272 [12:26] <Absol> @Webchat_70215: We need to see your crash log, which is created after a crash.
#273 [12:26] <Absol> @Webchat_70215: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#274 [12:27] <mattym> Alex8, Download and Install the 1st .exe file from this page https://downloadcenter.intel.com/download/27780/Intel-Graphics-Driver-for-Windows-15-40-?product=97501
#275 [12:30] <Webchat_70215> there is not a folder for crash reports Absol
#276 [12:30] <Greymagic27> Absol is a bot
#277 [12:30] <Greymagic27> Can you send the latest.log file in the 'logs' folder
#278 [12:31] <Webchat_70215> yes
#279 [12:31] <Webchat_70215> what would you like me to do with it
#280 [12:33] * Guest69574 [webchat@c-66-176-62-186.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#281 [12:34] <Webchat_70215> I fixed it nevermind. Thanks!!!
#282 [12:35] <Greymagic27> No problem
#283 [12:39] * Copycatr3 [webchat@96-87-73-121-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#284 [12:39] * SpartanHorde [webchat@cpc107897-blac9-2-0-cust1285.18-3.cable.virginm.net] has joined #minecrafthelp
#285 [12:39] <Copycatr3> I keep getting the following error when joining online servers
#286 [12:40] <Copycatr3> io.netty.channel.AbstractChannel$AnnotatedConnectException: connection refused
#287 [12:40] <Copycatr3> I've looked online and it's a very complicated issue to solve
#288 [12:40] <Greymagic27> Please send the full error message
#289 [12:40] <Greymagic27> ??> @Copycatr3 paste
#290 [12:40] <Absol> @Copycatr3: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#291 [12:40] <Copycatr3> I'll just type it again
#292 [12:41] <SpartanHorde> I have tried everything and now when i launch the game it says that java doesnt get enough memory
#293 [12:41] <Greymagic27> @SpartanHorde, Did you follow the instructions I gave you?
#294 [12:41] <Copycatr3> io.netty.channel.abstractchannel$annotatedconnectionexception: connection refused
#295 [12:41] <SpartanHorde> ye
#296 [12:41] <SpartanHorde> both of them
#297 [12:41] <Greymagic27> @Copycatr3, I need the full error
#298 [12:41] <Copycatr3> I believe it has to do with my IP address? or something? that's what I've gathered, but I don't know much
#299 [12:41] <Copycatr3> That's the full error
#300 [12:42] <Copycatr3> or, that's what i get onscreen
#301 [12:42] <Greymagic27> @Copycatr3, Check the latest.log
#302 [12:42] <Copycatr3> how would I go about doing that?
#303 [12:42] <SpartanHorde> what shall i do next?
#304 [12:42] <Greymagic27> ??> @Copycatr3 win/.minecraft
#305 [12:42] <Absol> @Copycatr3: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#306 [12:43] <Greymagic27> There will be a log folder in there @Copycatr3
#307 [12:43] <Greymagic27> @SpartanHorde, I am looking at that issue
#308 [12:43] <Copycatr3> Okay, I'm on a mac, is it different?
#309 [12:43] <Alex8> sooo hows your day going guys
#310 [12:43] <Greymagic27> @Copycatr3, Minecraft will be stored in a different place
#311 [12:43] <Greymagic27> @SpartanHorde, What was the full error message you got?
#312 [12:45] <Alex8> okay so
#313 [12:45] <Copycatr3> Okay, I'm in the minecraft appdata folder
#314 [12:45] <Greymagic27> @Copycatr3, There should be a 'logs' folder
#315 [12:45] <Alex8> it says that the update its not compatible for this device
#316 [12:46] <Copycatr3> Alright
#317 [12:46] <Copycatr3> I'm in
#318 [12:46] <Greymagic27> @Alex8, What is the full error message?
#319 [12:46] <Alex8> wait
#320 [12:46] <Greymagic27> @Copycatr3, Put the contents of latest.log into paste.ubuntu.com
#321 [12:46] <Alex8> i need to translate it to english
#322 [12:46] <SpartanHorde> it said that java virtual machine doesn't have enough allocated memory and then it crashed
#323 [12:47] <Greymagic27> @SpartanHorde, Try this: https://support.runescape.com/hc/en-gb/articles/205847952-How-do-I-allocate-more-RAM-to-Java-
#324 [12:48] <Greymagic27> I know it's on runescape but it is still instructions on how to give java ram
#325 [12:48] <Copycatr3> https://paste.ubuntu.com/p/SzknCsngqm/
#326 [12:48] <Copycatr3> There's the full paste
#327 [12:48] <Alex8> it says just this: Error,
#328 [12:48] <Alex8> the operating system is not compatible
#329 [12:48] <Greymagic27> @Copycatr3, Does this happen on other servers?
#330 [12:48] <Copycatr3> Yes
#331 [12:48] <Copycatr3> All servers
#332 [12:50] <Greymagic27> ??> @SpartanHorde launcher/crash-log
#333 [12:50] <Absol> @SpartanHorde: We need to see your crash log, which is created after a crash.
#334 [12:50] <Absol> @SpartanHorde: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#335 [12:51] <Greymagic27> @Copycatr3, This is a long shot but try disabling your firewall then connecting, after that enable it and report back
#336 [12:51] <Copycatr3> Okay, I'll try that out
#337 [12:51] <Alex8> so, whats the solution if i cant update it
#338 [12:52] <Greymagic27> @Alex8, I'm trying to work it out
#339 [12:52] <Alex8> sorry
#340 [12:52] <Alex8> go ahead
#341 [12:52] <Alex8> thanks
#342 [12:52] <Greymagic27> ??> @Alex8 win/dxdiag
#343 [12:52] <Absol> @Alex8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#344 [12:53] <Copycatr3> Okay, that is a no-go
#345 [12:54] <Copycatr3> Disabling firewall didn't change any result
#346 [12:54] <Greymagic27> Damn it
#347 [12:54] <Copycatr3> I've read online that it might be the router?
#348 [12:54] <Greymagic27> Have you tried restarting it?
#349 [12:54] <Copycatr3> But I've reset it to factory settings alredy
#350 [12:54] <Alex8> https://paste.ubuntu.com/p/hD9QcwZkPd/
#351 [12:56] <Greymagic27> Damn damn damnity damn
#352 [12:56] <Greymagic27> I have to go
#353 [12:56] * KACPEROZAA07 [webchat@cpc1-blac9-2-0-cust144.18-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#354 [12:57] <Copycatr3> Alright, well I could come back later
#355 [12:57] <Copycatr3> Sometimes it fixes itself, but it doesn't look like that's going to happemn
#356 [12:58] <Copycatr3> that's according to the other cases i've read
#357 [12:59] * Alex8 [webchat@200-56-1-86.reservada.static.axtel.net] has quit. (Quit: webchat.esper.net)
#358 [13:00] <Copycatr3> Does anyone else know what could be the issue?
#359 [13:05] * Copycatr3 [webchat@96-87-73-121-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#360 [13:06] <Copycatr3> Is there anyone who knows what to do with a long error message that begins with io.netty
#361 [13:09] * Copycatr3 [webchat@96-87-73-121-static.hfc.comcastbusiness.net] has quit. (Client Quit)
#362 [13:10] * Chrono [webchat@pool-98-116-237-23.nycmny.fios.verizon.net] has joined #minecrafthelp
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#364 [13:17] * AstroKnight13 [webchat@pool-108-40-124-8.bltmmd.fios.verizon.net] has joined #minecrafthelp
#365 [13:17] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Ping timeout: 190 seconds)
#366 [13:18] <AstroKnight13> I was wondering how to access the crash log. I'm trying to find out why I'm unable to enter a new world.
#367 [13:20] * mattex90 [webchat@host219-233-dynamic.252-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#368 [13:22] <mattex90> hi guys i have a problem
#369 [13:22] <mattex90> when i try to connect in lan to a friend of mine it tells me error io.netty.channel.abstractchannel $ annotated connectexception
#370 [13:24] * borint322 [webchat@88.133.133.27] has joined #minecrafthelp
#371 [13:25] <borint322> I have a crash game
#372 [13:32] * mattex90 [webchat@host219-233-dynamic.252-95-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#373 [13:34] * DannyBoi [webchat@host109-156-249-201.range109-156.btcentralplus.com] has joined #minecrafthelp
#374 [13:35] <DannyBoi> 'Unable to save download. nn_no.json' appears when i try and play 1.13.1, i have made multiple 1.13.1 saves and it still doesnt work
#375 [13:49] * Alex0 [webchat@200-56-1-86.reservada.static.axtel.net] has joined #minecrafthelp
#376 [13:50] <Alex0> hello
#377 [13:50] <Alex0> i cant play
#378 [13:50] <Alex0> https://paste.ubuntu.com/p/hD9QcwZkPd/
#379 [13:50] <Alex0> updating the driver doesnt work
#380 [13:50] <Alex0> vbos are off
#381 [13:56] * J1 [webchat@50-39-104-3.bvtn.or.frontiernet.net] has joined #minecrafthelp
#382 [13:56] * J1 [webchat@50-39-104-3.bvtn.or.frontiernet.net] has joined #minecrafthelp
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#384 [13:57] * Joyb [webchat@50-39-104-3.bvtn.or.frontiernet.net] has joined #minecrafthelp
#385 [13:59] <Joyb> Hello, I am having a problem creating a Minecraft account. Upon registering with my email, I get the message "There's already another account registered with ******@gmail.com". I'm assuming this is due to the fact that I HAD a Minecraft account in which I changed the email (on accident) but even on that account I cannot change the email back. Any h
#386 [13:59] <Joyb> elp?
#387 [14:19] <Alex0> hello?
#388 [14:20] <mattym> Alex0, If the driver was not allowed to install, you need to talk to HP support and ask how to install the Intel driver, because the drivers HP provides are too old.
#389 [14:20] * loki [webchat@176.164.175.141] has joined #minecrafthelp
#390 [14:20] <loki> hi
#391 [14:20] * AstroKnight13 [webchat@pool-108-40-124-8.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#392 [14:22] <Alex0> so the problem is the driver?
#393 [14:22] <mattym> Alex0, Yes, its very outdated.
#394 [14:22] <loki> any news for my problem about failed to create a child event loop?
#395 [14:23] <urielsalis> ??> loki tools/hjt
#396 [14:23] <Absol> loki: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#397 [14:23] <Absol> loki: Run the program as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#398 [14:24] <loki> https://paste.ubuntu.com/p/pXMs6n3hqt/
#399 [14:24] <Alex0> it says that the operating system is not compatible when i try to update it
#400 [14:25] <loki> ive reinstall synapse cos at least i can use my mouse properly
#401 [14:25] <mattym> Alex0, Like I said, contact HP support.
#402 [14:25] <loki> but was same before when i removed it Following what u asked me to do
#403 [14:25] <urielsalis> loki, what happens when you uninstall malwarebytes?
#404 [14:26] <loki> its u (not u, but u got what i mean i guess) that made me install malewarebyte
#405 [14:26] <loki> and it was same before i installed it
#406 [14:26] <urielsalis> loki, just trying something
#407 [14:26] <loki> sure
#408 [14:27] <loki> if i havent done already
#409 [14:27] <loki> u mean u want me remove malewarebyte?
#410 [14:27] <urielsalis> loki, yes
#411 [14:27] <urielsalis> loki, and reboot after that
#412 [14:27] <loki> ok
#413 [14:28] <loki> brb then
#414 [14:30] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#415 [14:30] * urielsalis is now known as Guest82845
#416 [14:31] * loki [webchat@176.164.175.141] has joined #minecrafthelp
#417 [14:31] <loki> back
#418 [14:31] <loki> and its same ofc
#419 [14:31] * Guest82845 is now known as urielsalis
#420 [14:31] <urielsalis> ??> loki launcher/log
#421 [14:31] <Absol> loki: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#422 [14:33] <loki> i dont have the "allow mojang to collect data"
#423 [14:33] * urielsalis [~urielsali@irc.urielsalis.me] has quit. (Client Quit)
#424 [14:33] <loki> but i did the others
#425 [14:34] <loki> so i got 3 green buttons now
#426 [14:34] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#427 [14:34] <loki> i try run the game now?
#428 [14:34] * urielsalis is now known as Guest73944
#429 [14:35] * Guest73944 is now known as urielsalis
#430 [14:35] * DannyBoi [webchat@host109-156-249-201.range109-156.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#431 [14:35] <mattym> loki, He is having some connection issues currently.
#432 [14:36] * urielsalis [~urielsali@irc.urielsalis.me] has quit. (Client Quit)
#433 [14:36] * dafsterman [webchat@085080247157.dynamic.telenor.dk] has joined #minecrafthelp
#434 [14:36] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#435 [14:36] <mattym> loki, Just run the game till it stops working, then get the log as described in the instructions
#436 [14:36] * dafsterman [webchat@085080247157.dynamic.telenor.dk] has quit. (Client Quit)
#437 [14:36] <loki> ok, ty for saying, and Ubuntu i guess?
#438 [14:36] * urielsalis is now known as Guest79313
#439 [14:38] <mattym> loki, The paste page should be linked in the instructions
#440 [14:39] <loki> dont worry i have Ubuntu in fav :p
#441 [14:39] <loki> https://paste.ubuntu.com/p/PWwGKFNGMB/
#442 [14:40] <loki> kinda used to it now :)
#443 [14:40] <loki> 2 fatals...
#444 [14:40] <loki> oh, be aware the mouseclick is related to 1.13.1
#445 [14:41] <loki> on 1.12.2 i dont have same
#446 [14:41] <mattym> ??> loki win/dxdiag
#447 [14:41] <Absol> loki: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#448 [14:41] * Guest79313 [~urielsali@irc.urielsalis.me] has quit. (Client Quit)
#449 [14:41] <loki> want me try with 1.12.2?
#450 [14:41] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#451 [14:41] * urielsalis is now known as Guest40224
#452 [14:43] <loki> https://paste.ubuntu.com/p/xZfT9JBBZy/
#453 [14:43] <loki> thats dxdiag
#454 [14:43] <loki> the 4th i do
#455 [14:43] <mattym> loki, Do you have 2 displays connected?
#456 [14:44] <loki> yes
#457 [14:44] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#458 [14:44] * urielsalis [~urielsali@irc.urielsalis.me] has quit. (Remote host closed the connection)
#459 [14:44] <mattym> loki, Can you try completely disconnecting one from the computer, and see what happens, get the log again.
#460 [14:44] <loki> sure
#461 [14:45] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#462 [14:45] * urielsalis [~urielsali@irc.urielsalis.me] has quit. (Read error: -0x7880: SSL - The peer notified us that the connection is going to be closed)
#463 [14:45] <loki> oh mm which u prefer i disconnect? hdmi or the other?
#464 [14:46] <mattym> loki, Doesnt matter, I suppose disconnect whichever is currently acting as the secondary
#465 [14:46] <loki> ok
#466 [14:46] <loki> i retry
#467 [14:48] <loki> https://paste.ubuntu.com/p/rjR6gxKFBB/
#468 [14:49] <loki> same, well it seems at least, 2 fatals
#469 [14:49] <loki> i removed wire
#470 [14:49] <loki> so im sure screen is disconnected
#471 [14:49] * trumpetman [webchat@cpc106567-shef14-2-0-cust136.17-1.cable.virginm.net] has joined #minecrafthelp
#472 [14:49] <mattym> loki, Can you get the contents of this file from the PC via the ubuntu site C:\Users\Pc\AppData\Roaming\.minecraft\crash-reports\crash-2018-09-01_21.48.03-client.txt
#473 [14:49] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#474 [14:49] <loki> sure
#475 [14:50] * urielsalis is now known as Guest55405
#476 [14:50] <trumpetman> forgot my premium username. what can i do now?
#477 [14:50] <mattym> trumpetman, Did you ever migrate the account?
#478 [14:50] <trumpetman> no
#479 [14:50] <mattym> ??> trumpetman account/send-email
#480 [14:50] <Absol> trumpetman: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#481 [14:50] <Absol> trumpetman: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#482 [14:50] <loki> https://paste.ubuntu.com/p/XYDG4rZ9QH/
#483 [14:50] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#484 [14:51] * Guest55405 is now known as urielsalis
#485 [14:51] <trumpetman> Absol ok thank you. I don't have ny transaction ID, just an email.
#486 [14:51] <mattym> loki, Darn, was hoping it would have the full error dump.
#487 [14:51] <mattym> loki, And you have done a full scan with ADWCleaner and Malwarebytes before right?
#488 [14:51] <loki> i did ctrl a ctrl c
#489 [14:52] <mattym> ??> trumpetman account/trans-id
#490 [14:52] <Absol> trumpetman: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#491 [14:52] <loki> yes, and i used maleware like 3 times after u asked me install it
#492 [14:52] <loki> till u asked me remove it :p
#493 [14:52] <loki> and it found 0
#494 [14:52] <loki> each time
#495 [14:53] <mattym> loki, I forget, was it you we also had try running a server and seeing if it worked there?
#496 [14:53] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Client Quit)
#497 [14:53] <trumpetman> Absol thanks, i bought it wayyy back, dont have anything really
#498 [14:53] <loki> yes but i didnt go till the end its too complicate
#499 [14:54] <loki> sorry
#500 [14:54] <mattym> loki, And you are using a hotspot/mobile data source?
#501 [14:54] <loki> im wired to a 4g box
#502 [14:55] <mattym> loki, Yeah, again, that seems to be what is causing the issue. Your computer cant send the data back to itself due to the way the network is set up.
#503 [14:55] <loki> urm, but why suddenly?
#504 [14:55] <loki> i mean im using it for around a year
#505 [14:56] <mattym> loki, Changes in the way the game works, or how the network is transmitted.
#506 [14:56] <loki> never had trouble
#507 [14:56] <loki> i i did no change on minecraft
#508 [14:56] <loki> neither on pc
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#510 [14:57] <loki> ok, i got a "usual box", linked to phone line
#511 [14:57] <mattym> loki, Well the root of the issue is that it cannot loopback to itself. Everything else that causes that has either been removed or ruled out.
#512 [14:57] <loki> perf are really bad, but ill try that, ok
#513 [14:58] <loki> and i had that problem since edge has been updated, and maybe Something else on Windows dunno
#514 [14:58] <loki> let me try on phone line
#515 [14:58] <loki> ill brb
#516 [14:58] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#517 [14:59] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Client Quit)
#518 [14:59] * loki [webchat@176.164.175.141] has quit. (Quit: webchat.esper.net)
#519 [15:00] * loki [webchat@static-89-94-207-147.axione.abo.bbox.fr] has joined #minecrafthelp
#520 [15:00] <loki> back
#521 [15:00] <loki> and its exactly same
#522 [15:00] <loki> want the log?
#523 [15:01] * innositado_games [webchat@187-85-150-58.gegnet.com.br] has joined #minecrafthelp
#524 [15:01] <innositado_games> entendi nada
#525 [15:04] <mattym> loki, It may not just be a matter of changing the connection, there could be settings on the computer causing it.
#526 [15:04] <loki> i changed Nothing but what u made me change
#527 [15:05] <loki> and it was not working before u made me do those change
#528 [15:05] <loki> so its not Something i did
#529 [15:06] <loki> all was working ok, i turned off pc, and the day after was not working anymore
#530 [15:06] <loki> and it was working for days
#531 [15:07] <loki> i installed Nothing the day before or so, or id have said it
#532 [15:08] <mattym> loki, All that matters is that something on the computer is interfering with the way Minecraft uses its internal server. We have checked everything we know to cause that.
#533 [15:08] <loki> i know u tried help me, not blaming
#534 [15:08] <loki> i mean i think its Something in the update of windows
#535 [15:09] <loki> cos its the only thing that has changed
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#538 [15:10] * urielsalis is now known as Guest68906
#539 [15:10] * Guest68906 is now known as urielsalis
#540 [15:19] * lance [webchat@200-56-1-86.reservada.static.axtel.net] has joined #minecrafthelp
#541 [15:20] * lance is now known as Guest20988
#542 [15:20] <Guest20988> hi
#543 [15:20] <Guest20988> https://paste.ubuntu.com/p/K3m4RFmfWd/
#544 [15:20] <Guest20988> this is the log of the problem
#545 [15:20] <Guest20988> whats happening
#546 [15:20] <mattym> Guest20988, Told you to contact HP support.
#547 [15:22] <Guest20988> they said that the best drivers for the equipment are already installed
#548 [15:22] <Guest20988> so rip?
#549 [15:23] <mattym> Guest20988, They are wrong. Tell them you want instructions on how to install the one from Intel
#550 [15:24] <loki> drivers.com maybe could help?
#551 [15:24] <loki> if i may interfere
#552 [15:24] <mattym> Never
#553 [15:24] <loki> ok, sorry
#554 [15:25] <mattym> Drivers should always come from your OEM or the hardware manufacturer.
#555 [15:25] <mattym> Other sources are not to be trusted.
#556 [15:26] <loki> ok , but if i remember well they give a way to have list of compatible versions and to detect precise versions of matrials u have? havent used it for age so maybe it has changed
#557 [15:27] <mattym> The dxdiag log does the same, without extra stuff needed.
#558 [15:27] <loki> ok :) ill not interfere anymore :)
#559 [15:28] * valeness [webchat@mobile-107-77-227-111.mobile.att.net] has joined #minecrafthelp
#560 [15:28] <valeness> Hey, I am unable to reset my password. I get no reset email
#561 [15:29] * iJosePlay_ [webchat@190.232.240.80] has joined #minecrafthelp
#562 [15:29] <iJosePlay_> Hola
#563 [15:29] <iJosePlay_> ¿Donde publico mi dxdiag para que me puedan ayudar?
#564 [15:30] <iJosePlay_> Where do I publish my dxdiag?
#565 [15:31] <loki> https://paste.ubuntu.com
#566 [15:31] <Guest20988> https://paste.ubuntu.com
#567 [15:31] <iJosePlay_> Gracias.
#568 [15:33] <iJosePlay_> ¿Luego que hago?
#569 [15:33] <mattym> valeness, Did you check any spam/junk folders in your email? And are you sure you requested the reset to the correct email?
#570 [15:33] <iJosePlay_> After that I?
#571 [15:33] <mattym> iJosePlay_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#572 [15:34] <iJosePlay_> https://paste.ubuntu.com/p/mS9vcqyDXn/
#573 [15:34] <mattym> iJosePlay_, One moment.
#574 [15:34] <iJosePlay_> Ok.
#575 [15:34] <valeness> mattym Yes
#576 [15:35] <mattym> iJosePlay_, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81519
#577 [15:35] <mattym> iJosePlay_, But also keep in mind, that your hardware does not meet the minimum requirements, so it may not work well, or at all.
#578 [15:35] <mattym> ??> valeness account/send-email
#579 [15:35] <Absol> valeness: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#580 [15:35] <valeness> I got a suspicious "Reset security questions" email today also. I did not requets to reset my security questions
#581 [15:35] <Absol> valeness: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#582 [15:36] <valeness> Hmmm, so I'm out of luck for like 3 weeks
#583 [15:36] <iJosePlay_> mattyn.
#584 [15:36] <iJosePlay_> I was doing fine in windows xp
#585 [15:38] <iJosePlay_> Thank you very much!
#586 [15:38] <iJosePlay_> I no longer crashed the minecraft.
#587 [15:47] <loki> ok so, what should i do now?
#588 [15:56] * valeness [webchat@mobile-107-77-227-111.mobile.att.net] has quit. (Quit: webchat.esper.net)
#589 [15:58] * ElectroTom [webchat@host5-80-154-130.in-addr.btcentralplus.com] has joined #minecrafthelp
#590 [15:59] <ElectroTom> Hi, my minecraft won't start and just shows a white screen with no Mojang text.
#591 [16:01] <loki> well ty try help me, i guess i just have to give up use minecraft
#592 [16:01] * loki [webchat@static-89-94-207-147.axione.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#593 [17:26] * flip [webchat@pool-71-245-125-159.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#594 [17:28] <flip> Every time I try to join a game, both single player and multiplayer, as soon as the world loads the game crashes and says that the Java binary engine has stopped working. How can I fix this?
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#598 [17:36] * Hidden_Kitten [webchat@24-179-221-107.dhcp.roch.mn.charter.com] has joined #minecrafthelp
#599 [17:36] <Hidden_Kitten> Hello. my game keeps crashing,and I have no idea why, can anyone help?
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#601 [18:01] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#602 [18:03] * Bob [webchat@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
#603 [18:03] <Bob> I need the link to hijackthis
#604 [18:06] <Bob> Fucking useless
#605 [18:06] <Absol> Bob: Please keep it civil
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#609 [18:32] * Webchat_48765 [webchat@rev60.112.nstelecablecr.com] has joined #minecrafthelp
#610 [18:32] <Webchat_66821> my minecraft wont start
#611 [18:32] <Maximohipp> hi my minecraft java edition keeps crashing. It says an unexpected error occured and it will get to 88% on the preparing the spawn area usually.
#612 [18:32] <Webchat_48765> minicraft
#613 [18:33] <urielsalis> ??> Maximohipp launcher/log
#614 [18:33] <Absol> Maximohipp: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#615 [18:33] <urielsalis> Webchat_66821, what happens when you try?
#616 [18:33] <urielsalis> ??> Webchat_48765 irc/nick
#617 [18:33] <Absol> Webchat_48765: You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName". Thank you.
#618 [18:33] <urielsalis> ??> Webchat_66821 irc/nick
#619 [18:33] <Absol> Webchat_66821: You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName". Thank you.
#620 [18:37] * Webchat_48765 [webchat@rev60.112.nstelecablecr.com] has quit. (Quit: webchat.esper.net)
#621 [18:58] <Maximohipp> https://paste.ubuntu.com/p/FSgZjGnxqF/
#622 [19:08] <Maximohipp> https://paste.ubuntu.com/p/FSgZjGnxqF/
#623 [19:08] <urielsalis> Maximohipp, uninstall Razer Synapse and remove the _JAVA_OPTIONS enviroment variable
#624 [19:11] <Maximohipp> ok just go to Control Panel?
#625 [19:18] * Webchat_74715 [webchat@186-91-127-32.genericrev.cantv.net] has joined #minecrafthelp
#626 [19:19] * Webchat_74715 [webchat@186-91-127-32.genericrev.cantv.net] has quit. (Client Quit)
#627 [19:32] * flip [webchat@pool-71-245-125-159.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#628 [19:34] <flip> Every time I try to join a game, both single player and multiplayer, as soon as the world loads the game crashes and says that the Java binary engine has stopped working.How can I fix this?
#629 [19:34] * julio11 [webchat@45-226-151-52.static.suanet.net.br] has joined #minecrafthelp
#630 [19:35] <julio11> https://paste.ubuntu.com/p/29rjqRckfY/
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#634 [19:41] <mattym> flip, It doesnt happen ever on the main menu or before trying to get into a world?
#635 [19:41] <flip> nope
#636 [19:41] <mattym> flip, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#637 [19:41] <flip> ill try
#638 [19:47] <flip> wow it fixed it
#639 [19:47] <flip> what is VBO anyways
#640 [19:48] <mattym> flip, Different rendering technology, some computers dont support it.
#641 [19:48] <flip> ah ok thanks man
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#643 [20:12] * ThatsAmazing [webchat@ip68-104-100-171.lv.lv.cox.net] has joined #minecrafthelp
#644 [20:12] <ThatsAmazing> When I try to join a minecraft server it freezes, then says "Connection lost Timed out"
#645 [20:13] * wade [webchat@71-209-200-172.phnx.qwest.net] has joined #minecrafthelp
#646 [20:14] * wade [webchat@71-209-200-172.phnx.qwest.net] has quit. (Client Quit)
#647 [20:38] * speedydutch [webchat@host-156.206.26.21-static.tedata.net] has joined #minecrafthelp
#648 [20:38] <speedydutch> hello
#649 [20:39] <speedydutch> when i try to play
#650 [20:39] <speedydutch> minecraft
#651 [20:39] <speedydutch> it says
#652 [20:39] <speedydutch> The game crashed whilst initializing game
#653 [20:40] <speedydutch> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#654 [20:40] <speedydutch> any help?
#655 [20:40] <mattym> ??> speedydutch win/dxdiag
#656 [20:40] <Absol> speedydutch: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#657 [20:40] * Hobby_boy [~Hobbyboy@jupiter.hobbyboy.uk] has joined #minecrafthelp
#658 [20:40] * THOTcherMain [webchat@cpe-144-137-90-186.qb07.qld.asp.telstra.net] has joined #minecrafthelp
#659 [20:42] <speedydutch> https://paste.ubuntu.com/p/M7TJSFBFFW/
#660 [20:42] * Hobby [~Hobbyboy@jupiter.hobbyboy.uk] has quit. (Ping timeout: 190 seconds)
#661 [20:42] <speedydutch> now what
#662 [20:42] <mattym> speedydutch, One moment
#663 [20:42] <speedydutch> take your time
#664 [20:43] * Hobby [~Hobbyboy@jupiter.hobbyboy.uk] has joined #minecrafthelp
#665 [20:43] <mattym> speedydutch, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-and-Windows-Vista-exe-?product=81517
#666 [20:44] <speedydutch> downloading, by the way are you a bot?
#667 [20:44] <mattym> No
#668 [20:44] <speedydutch> ok now it's downloaded
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#670 [20:45] * Hobby_boy [~Hobbyboy@jupiter.hobbyboy.uk] has quit. (Ping timeout: 190 seconds)
#671 [20:45] <speedydutch> it says restart
#672 [20:45] <speedydutch> i'm going to restart
#673 [20:45] <speedydutch> now
#674 [20:45] <THOTcherMain> My game keeps crashing at random points in game, longest play time I've been able to get is 15 or so mins,
#675 [20:45] <speedydutch> and when i restart
#676 [20:45] <speedydutch> will i be able to play minecraft
#677 [20:46] <mattym> ??> THOTcherMain launcher/crash-log
#678 [20:46] <Absol> THOTcherMain: We need to see your crash log, which is created after a crash.
#679 [20:46] <Absol> THOTcherMain: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#680 [20:46] <mattym> speedydutch, Should be
#681 [20:46] <speedydutch> thanks for the instructions
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#684 [20:48] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has joined #minecrafthelp
#685 [20:49] <THOTcherMain> Ok
#686 [20:49] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has quit. (Client Quit)
#687 [20:50] <mattym> THOTcherMain, We need the link to it.
#688 [20:56] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has joined #minecrafthelp
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#690 [21:23] * Baaaab [webchat@82-209-175-236.cust.bredband2.com] has joined #minecrafthelp
#691 [21:23] <Baaaab> Hello
#692 [21:24] <Baaaab> I get java.net.SocketException: network is unreachable
#693 [21:24] <Baaaab> Here is my dxdiag
#694 [21:24] <Baaaab> https://paste.ubuntu.com/p/Qn3yJzj9qz/
#695 [21:25] <Baaaab> +
#696 [21:46] * dancab489 [webchat@c-73-220-126-56.hsd1.ca.comcast.net] has joined #minecrafthelp
#697 [21:46] <dancab489> How do I keep Minecraft from crashing when I try to run it?
#698 [21:58] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
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#702 [23:03] * TechFruit [webchat@142-165-216-50.wybn.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#703 [23:05] <TechFruit> i need help logging in
#704 [23:07] <TechFruit> its been years since ive logged in I need some assistance
#705 [23:27] * jjm [webchat@124.185.198.212] has joined #minecrafthelp
#706 [23:29] <jjm> trying to activate an account but not receiving the verification email. seems a common issue without an obvious resolution on any forum. any suggestions? (nb - not in spam, email address is correct, logged directly to email account in a browser, sending/receiving other mail fine)