#MinecraftHelp > 2018-09-09
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#3 [00:43] * CraCk3Ra9 [webchat@207.44.17.137.res-cmts.sha.ptd.net] has joined #minecrafthelp
#4 [00:43] <CraCk3Ra9> Unable to save download. 1.13.1.jar
#5 [00:44] <CraCk3Ra9> that's my issue
#6 [00:45] <CraCk3Ra9> ??
#7 [00:45] <mattym> ??> CraCk3Ra9 error/download
#8 [00:45] <Absol> CraCk3Ra9: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
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#11 [01:31] <Chaipx> Hello
#12 [01:32] <Chaipx> i need some help about connecting to server on multiplayer
#13 [01:38] <Anna> that issue is related to that server and not minecraft in general
#14 [01:39] <Chaipx> ok thank you then
#15 [01:39] <Chaipx> ok thank you then
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#17 [01:44] * iiDragon [webchat@host-41.232.148.38.tedata.net] has joined #minecrafthelp
#18 [01:46] <iiDragon> Always when I open Minecraft it shows that its opened but in real when i click on it it shows a transparent screen and doesnt show anything else and i tried to uninstall and install the launcher and the game!
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#21 [02:19] <iiDragon> Always when I open Minecraft it shows that its opened but in real when i click on it it shows a transparent screen and doesnt show anything else and i tried to uninstall and install the launcher and the game!
#22 [02:24] <iiDragon> Absol Always when I open Minecraft it shows that its opened but in real when i click on it it shows a transparent screen and doesnt show anything else and i tried to uninstall and install the launcher and the game!
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#26 [03:26] * ixxolezxxi [webchat@178-164-33.118.3p.ntebredband.no] has joined #minecrafthelp
#27 [03:26] <ixxolezxxi> hello
#28 [03:27] <ixxolezxxi> i cant logon my accout, i think it has been hacked, bz i cant change password , and dont get mails
#29 [03:39] * XxAgentBlazerxX [webchat@dyn-cable-cust.23.46.202.213.quicknet.ch] has joined #minecrafthelp
#30 [03:40] <XxAgentBlazerxX> I have a problem. I cant enter the 1.13 version and all my servers are deleted. What can i do?
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#32 [04:07] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has joined #minecrafthelp
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#34 [04:43] * NOOB [webchat@5.101.36.18] has joined #minecrafthelp
#35 [04:51] <NOOB> I write the correct login and password, but I write something that is not correct, what to do?
#36 [04:55] * jakubix1221 [webchat@djr244.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#37 [04:56] <jakubix1221> I forgot e-mail e-mail password and mojang account password please help !!
#38 [04:58] <jakubix1221> someone will help me!/
#39 [05:01] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#40 [05:02] <jakubix1221> I forgot e-mail e-mail password and mojang account password please help !!\
#41 [05:02] <Greymagic27> ??> account/send-email
#42 [05:02] <Greymagic27> ??> @jakubix1221 account/send-email
#43 [05:02] <Absol> @jakubix1221: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#44 [05:02] <Absol> @jakubix1221: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#45 [05:03] <Greymagic27> ??> @jakubix1221 account/trans-id
#46 [05:03] <Absol> @jakubix1221: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#47 [05:03] <Greymagic27> @NOOB, Please follow the instructions I have given jakubix
#48 [05:03] <jakubix1221> thx
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#50 [05:06] <jakubix1221> I bought a minecraft by blik apps so who should I touch?
#51 [05:06] <Greymagic27> @jakubix1221, Please buy minecraft from minecraft.net
#52 [05:07] <jakubix1221> i buy it from this page but i buy by blik apps so who should I touch?
#53 [05:08] <Greymagic27> The only way you can get a legit copy of minecraft is through minecraft.net
#54 [05:09] <jakubix1221> bought this game there, but who should I contact for id I bought with the application ??
#55 [05:09] <Greymagic27> Just follow the instructions absol gave you
#56 [05:10] <jakubix1221> can you give my link to this instructions?
#57 [05:10] <Greymagic27> I have given you the link above
#58 [05:12] <jakubix1221> but there is nothing there about this application
#59 [05:15] <Greymagic27> @jakubix1221, You can not purchase minecraft using blik apps, It isn't one of their purchase options
#60 [05:15] <Greymagic27> http://prntscr.com/ksaqyf
#61 [05:23] <jakubix1221> there is a blik in the dotpay tab
#62 [05:23] <jakubix1221> in poland
#63 [05:25] <jakubix1221> how i can contact to Adyen
#64 [05:26] <Greymagic27> It might have sent you an email, check it
#65 [05:28] <jakubix1221> no im not sent email
#66 [05:30] <Greymagic27> Have you checked your spam folder?
#67 [05:30] <jakubix1221> I did not send an e-mail anywhere but I want to recover id code
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#76 [07:03] * miguelin3019 [webchat@84.121.88.3.dyn.user.ono.com] has joined #minecrafthelp
#77 [07:05] <miguelin3019> cannot launch minecraft
#78 [07:05] <Greymagic27> @miguelin3019, What does it say when you try?
#79 [07:05] <miguelin3019> one moment
#80 [07:08] <miguelin3019> that is an error
#81 [07:08] <Greymagic27> What is the error?
#82 [07:10] <miguelin3019> trying to render aspects of the game
#83 [07:10] <Greymagic27> ??> @miguelin3019 paste
#84 [07:10] <Absol> @miguelin3019: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#85 [07:10] <Greymagic27> Can you send the full error there?
#86 [07:10] <miguelin3019> i can copy
#87 [07:11] <Greymagic27> Send the full error using the link above
#88 [07:13] * Migmi_Fan [webchat@197.221.104.109.bergon.net] has joined #minecrafthelp
#89 [07:13] <Migmi_Fan> Anyone here ??
#90 [07:13] <Greymagic27> Mhm
#91 [07:14] <Migmi_Fan> i mean admins
#92 [07:14] <Greymagic27> Why do you want an operator?
#93 [07:14] <Migmi_Fan> i need help
#94 [07:15] <Greymagic27> I can provide support
#95 [07:15] <Migmi_Fan> idk
#96 [07:15] <Migmi_Fan> why no operators here
#97 [07:15] <GreyVulpine> Greymagic27 is perfectly capable of providing support for technical issues.
#98 [07:15] <Greymagic27> Thank you vulpine
#99 [07:15] <Migmi_Fan> oh
#100 [07:15] <Migmi_Fan> ok
#101 [07:15] <Migmi_Fan> i didnt know
#102 [07:16] <Migmi_Fan> so i have problem with my email signup
#103 [07:16] <Greymagic27> What is the problem?
#104 [07:16] <Migmi_Fan> before 1 2 years i bought an account from oficial site but the problem is i deleted the email i used when i buy it
#105 [07:16] <Migmi_Fan> and now i cant login
#106 [07:17] <Greymagic27> ??> @Migmi_Fan account/send-email
#107 [07:17] <Absol> @Migmi_Fan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#108 [07:17] <Absol> @Migmi_Fan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#109 [07:17] <miguelin3019> we're sorry but it seems there was an error ehile trying to render aspects of the game.
#110 [07:17] <miguelin3019> this is one part
#111 [07:17] <Greymagic27> ??> @Migmi_Fan account/trans-id
#112 [07:17] <Absol> @Migmi_Fan: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#113 [07:17] <Migmi_Fan> so i need to find the ID
#114 [07:17] <Migmi_Fan> ?
#115 [07:18] <Greymagic27> Yes
#116 [07:18] <Migmi_Fan> ok
#117 [07:18] <Greymagic27> @miguelin3019, Does your game crash?
#118 [07:20] <miguelin3019> to solve this error it is recommended that you update your graphic drivers. if you are unsure of how updateyour drivers please click fix the problem for more information.
#119 [07:20] <miguelin3019> this is what it say
#120 [07:21] <Greymagic27> Does your game crash?
#121 [07:21] <miguelin3019> i can enter it
#122 [07:21] <Migmi_Fan> i cant find the site i need to go, i used credit card
#123 [07:22] <miguelin3019> i can't enter it
#124 [07:22] <miguelin3019> hi?
#125 [07:23] <Greymagic27> @miguelin3019, What do you mean by you can't enter it
#126 [07:23] <Greymagic27> @Migmi_Fan, Have you checked your transaction history for the code?
#127 [07:23] <miguelin3019> i can eter the game before enter the page it say fix the problem
#128 [07:24] <Greymagic27> @miguelin3019, I'm not sure I understand
#129 [07:24] <Migmi_Fan> hmm no but i deleted the email where the ID is
#130 [07:24] <Migmi_Fan> cuz im stupid :/
#131 [07:24] <Greymagic27> @Migmi_Fan, *facepalm* Did it go to a trash folder?
#132 [07:24] <miguelin3019> no it doesnt crash
#133 [07:24] <Migmi_Fan> yes
#134 [07:24] <Migmi_Fan> xD
#135 [07:25] <Greymagic27> @miguelin3019, Try updating your drivers then like you said
#136 [07:25] <Greymagic27> @Migmi_Fan, Good :D, Now you can contact mojang
#137 [07:25] <miguelin3019> ok
#138 [07:25] <Migmi_Fan> ok i will
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#140 [07:26] <Migmi_Fan> https://help.mojang.com/customer/portal/emails/new im here but it says i need ID
#141 [07:26] <Greymagic27> @Migmi_Fan, That will be the ID on the email
#142 [07:26] <Migmi_Fan> Yes who i dont have
#143 [07:27] <Greymagic27> I thought you found it
#144 [07:27] <Migmi_Fan> no i told u that i deleted my email before 1 year
#145 [07:28] * SaltyGandalf [webchat@5ED48F0F.cm-7-5c.dynamic.ziggo.nl] has joined #minecrafthelp
#146 [07:28] <Migmi_Fan> the email i used to register when buying the acc
#147 [07:28] <Greymagic27> It says to contact support if you lost it but you need the ID to contact them lol
#148 [07:28] <Greymagic27> Wait, no you don't
#149 [07:28] <Greymagic27> It's not required
#150 [07:28] <Greymagic27> https://help.mojang.com/customer/portal/emails/new
#151 [07:28] <Migmi_Fan> can i pass it ?>
#152 [07:28] <SaltyGandalf> Canot save the download. kn_in.json error message. What do i do?
#153 [07:28] <Greymagic27> Contact them there and tell them the problem @Migmi_Fan
#154 [07:29] <Greymagic27> ??> @SaltyGandalf error/download
#155 [07:29] <Absol> @SaltyGandalf: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#156 [07:29] <Migmi_Fan> mhm ok i will pass the id
#157 [07:29] <SaltyGandalf> Thank you!
#158 [07:31] <Migmi_Fan> ok i send the email
#159 [07:37] <Migmi_Fan> Greymagic27 the problem is that i cant enter on this computer but on my older laptop i can enter with the deleted email xD
#160 [07:37] <Greymagic27> Still, Contact mojang
#161 [07:37] <Migmi_Fan> i mail them
#162 [07:38] <Migmi_Fan> When i will get the response ?
#163 [07:39] <Greymagic27> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back
#164 [07:39] <Migmi_Fan> ok
#165 [07:40] <Migmi_Fan> i will be back when i receive the email bye for now and thanks for help !
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#169 [09:59] * Jac [webchat@5ac1e733.bb.sky.com] has joined #minecrafthelp
#170 [10:01] <Jac> Bought coins on pocket edition on a kindle and used them to buy mashups. Used mashups once and they were fine but when I went to play later on, they are now showing as locked. I also lost coins when I went back later. So I've spent nearly £20 and have nothing for it,
#171 [10:11] * Jac [webchat@5ac1e733.bb.sky.com] has quit. (Quit: webchat.esper.net)
#172 [10:25] * Icqa68 [webchat@5ac1e733.bb.sky.com] has joined #minecrafthelp
#173 [10:26] <Icqa68> Mashups packed locked after buying them. How can I unlock them?
#174 [10:40] <Icqa68> also coins lost, all on pocket edition. Can I claim them back somehow?
#175 [11:00] * CreeperCade24 [webchat@CPE64777d5980e3-CM64777d5980e0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#176 [11:01] <CreeperCade24> I have this crash while trying to download 1.7.10 forge version:
#177 [11:01] <CreeperCade24> forge: minimum version required is 10.4.13.1556
#178 [11:01] <CreeperCade24> Not that
#179 [11:02] <CreeperCade24> but this
#180 [11:02] <CreeperCade24> https://pastebin.com/1Rut1re6
#181 [11:09] <Greymagic27> @CreeperCade24, We don't support modded clients here
#182 [11:09] <Greymagic27> I recommend you go to the minecraft discord or the minecraft fourms
#183 [11:12] <Greymagic27> ??> @Icqa68 account/send-email
#184 [11:12] <Absol> @Icqa68: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#185 [11:12] <Absol> @Icqa68: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#186 [11:12] <Greymagic27> ??> @Icqa68 account/trans-id
#187 [11:12] <Absol> @Icqa68: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#188 [11:12] * malice_ous [webchat@n175-38-66-102.per2.wa.optusnet.com.au] has joined #minecrafthelp
#189 [11:15] <malice_ous> i have an old minecraft premium account, but i don't know the linked email
#190 [11:15] * Icqa68 [webchat@5ac1e733.bb.sky.com] has quit. (Quit: webchat.esper.net)
#191 [11:15] <malice_ous> trying to migrate it to a mojang account for realms
#192 [11:15] <Greymagic27> ??> @malice_ous account/forgot-email
#193 [11:15] <Absol> @malice_ous: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#194 [11:15] * CreeperCade24 [webchat@CPE64777d5980e3-CM64777d5980e0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#195 [11:16] <Greymagic27> Then,
#196 [11:16] <Greymagic27> ??> @malice_ous account/migrate
#197 [11:16] <Absol> @malice_ous: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#198 [11:17] <malice_ous> but i need an account email to migrate
#199 [11:17] <malice_ous> none of my emails are working?
#200 [11:17] * KMW319 [webchat@70-127-185-48.res.bhn.net] has joined #minecrafthelp
#201 [11:17] <KMW319> Hello?
#202 [11:18] <KMW319> I need some help
#203 [11:18] <Greymagic27> ??> @malice_ous account/migrate
#204 [11:18] <Absol> @malice_ous: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#205 [11:18] <Greymagic27> @KMW319, Mhm?
#206 [11:18] <KMW319> : text2speech-1.10.3-natives-windows.jar
#207 [11:18] <KMW319> Im getting that when I try to launch the game
#208 [11:19] <Greymagic27> @KMW319, Can you post the full error on paste.ubuntu.com
#209 [11:19] <KMW319> yes
#210 [11:19] <KMW319> here
#211 [11:19] <KMW319> https://paste.ubuntu.com/p/7GxctpzKMY/
#212 [11:20] <Greymagic27> ??> @KMW319 tools/hjt
#213 [11:20] <Absol> @KMW319: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#214 [11:20] <Absol> @KMW319: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#215 [11:21] <KMW319> Why do I need to install that to fix my mc?
#216 [11:21] <Greymagic27> Because you might have something blocking the proccess
#217 [11:21] <Greymagic27> And that will find it
#218 [11:21] <Greymagic27> The program is safe
#219 [11:22] <KMW319> okay
#220 [11:23] <KMW319> my system denied it?
#221 [11:23] <Greymagic27> Did you run it as administrator?
#222 [11:23] <KMW319> oh my bad it worked
#223 [11:24] <KMW319> https://paste.ubuntu.com/p/JwM956V6NV/
#224 [11:25] <Greymagic27> ??> @KMW319 av/mcafee/uninstall
#225 [11:25] <Absol> @KMW319: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#226 [11:25] <Greymagic27> ??> @KMW319 av/bytefence
#227 [11:25] <Absol> @KMW319: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#228 [11:25] <Greymagic27> ??> @KMW319 info/mcleaks
#229 [11:25] <Absol> @KMW319: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#230 [11:25] <Absol> @KMW319: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#231 [11:25] <KMW319> I didn't even know I had any of those
#232 [11:26] <Greymagic27> When did you use MCleaks?
#233 [11:26] <KMW319> I don't recall ever using something called that?
#234 [11:26] <KMW319> I have a legit account
#235 [11:29] * Ali [webchat@136.33.87.214] has joined #minecrafthelp
#236 [11:29] <Ali> Hello I have waited like 10 minutes and all it says is Not Responding and I've done it multiple times and it won't load can I do something to make it not load for an hour?
#237 [11:30] <Greymagic27> ??> @Ali tools/hjt
#238 [11:30] <Absol> @Ali: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#239 [11:30] <Absol> @Ali: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#240 [11:30] <Ali> Okay.
#241 [11:31] <Ali> Okay I pasted it https://paste.ubuntu.com/p/bYX8cTWh53/ there you go.
#242 [11:31] <Greymagic27> ??> @Ali av/adwcleaner
#243 [11:31] <Absol> @Ali: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#244 [11:32] <Absol> @Ali: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#245 [11:32] <Ali> okay!
#246 [11:33] <Ali> Thanks So Much!!! I really appreciate it. Have a good rest of your day!
#247 [11:33] <Greymagic27> You too
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#251 [11:51] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#252 [12:20] * DoctorJony5 [webchat@APuteaux-655-1-129-82.w90-43.abo.wanadoo.fr] has joined #minecrafthelp
#253 [12:20] <DoctorJony5> hi
#254 [12:20] <DoctorJony5> my minecraft window is invisible
#255 [12:20] <Greymagic27> hover over the minecraft preview on your taskbar and right click
#256 [12:20] <Greymagic27> Then click fullscreen
#257 [12:21] <DoctorJony5> cant
#258 [12:21] <Greymagic27> Why not?
#259 [12:21] <DoctorJony5> it doesnt say fullscreen
#260 [12:22] <DoctorJony5> hello?
#261 [12:23] <DoctorJony5> hi????
#262 [12:23] <DoctorJony5> anyone????????????????
#263 [12:23] <mattym> DoctorJony5, What exactly do you mean by its invisible?
#264 [12:24] * Erick [webchat@c-68-84-12-5.hsd1.md.comcast.net] has joined #minecrafthelp
#265 [12:24] <DoctorJony5> i open it and its a empty window
#266 [12:24] <Erick> hello?
#267 [12:24] <DoctorJony5> hi
#268 [12:24] <mattym> DoctorJony5, The game window, or launcher window?
#269 [12:25] <DoctorJony5> i cant see anything
#270 [12:25] <Erick> hey uhm i have been having trouble with opening minecraft for a while now where i open it and it will saty there and say not responding
#271 [12:25] <mattym> ??> Erick launcher/log
#272 [12:25] <Absol> Erick: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#273 [12:25] <DoctorJony5> for me it just is invisible
#274 [12:25] <DoctorJony5> i cant open the launcher
#275 [12:26] <mattym> DoctorJony5, Does the taskbar icon show up at all?
#276 [12:26] <DoctorJony5> yes
#277 [12:26] <DoctorJony5> the taskbar shows
#278 [12:26] <DoctorJony5> not the game or the launcher
#279 [12:26] <mattym> DoctorJony5, Hold down the shift key, then right click the taskbar icon, select Maximize
#280 [12:27] <DoctorJony5> THANK YOU
#281 [12:29] * DoctorJony5 [webchat@APuteaux-655-1-129-82.w90-43.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#282 [12:29] <Erick> https://paste.ubuntu.com/p/SmtRNZVxMs/
#283 [12:29] <Erick> here you go
#284 [12:29] <mattym> ??> Erick tools/hjt
#285 [12:29] <Absol> Erick: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#286 [12:29] <Absol> Erick: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#287 [12:31] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has quit. (Ping timeout: 190 seconds)
#288 [12:32] <Erick> https://paste.ubuntu.com/p/qCp468hRpV/
#289 [12:33] <mattym> ??> Erick av/adwcleaner
#290 [12:33] <Absol> Erick: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#291 [12:33] <Absol> Erick: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#292 [12:52] * Greymagic27 [~Greymagic@42.249.9.51.dyn.plus.net] has quit. (Ping timeout: 202 seconds)
#293 [12:52] * Erick [webchat@c-68-84-12-5.hsd1.md.comcast.net] has joined #minecrafthelp
#294 [12:52] <Erick> hey its me erick
#295 [12:52] <Erick> who was helping me before?
#296 [12:53] <mattym> Erick, Did you complete the cleaning with ADWCleaner?
#297 [12:53] <Erick> yes i did
#298 [12:53] <mattym> Erick, Try to run the game again.
#299 [12:53] <Erick> it popped up said it romevoed 70 threats
#300 [12:53] <Erick> ok
#301 [12:55] <Erick> ayo
#302 [12:55] <Erick> it worked
#303 [12:55] <Erick> thank you!
#304 [13:02] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#305 [13:05] * katieisrocking [webchat@45.56.194.75] has joined #minecrafthelp
#306 [13:06] <katieisrocking> Hello i have been trying to log into my minecraft account for the past two days and every time it says "Could not connect to server". It will not log in, in game or on the site.
#307 [13:06] <mattym> ??> katieisrocking tools/hjt
#308 [13:06] <Absol> katieisrocking: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#309 [13:06] <Absol> katieisrocking: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#310 [13:08] <katieisrocking> https://paste.ubuntu.com/p/drgcDTbDhj/
#311 [13:09] <mattym> katieisrocking, Turn off your VPN
#312 [13:10] * katieisrocking [webchat@45.56.194.75] has quit. (Quit: webchat.esper.net)
#313 [13:27] * robintenkaten [webchat@5ED69770.cm-7-7c.dynamic.ziggo.nl] has joined #minecrafthelp
#314 [13:27] <robintenkaten> hello
#315 [13:27] <robintenkaten> i need help
#316 [13:28] <robintenkaten> my minecraft crashed when starting and it is because of the pixel format or so? idk so that is why i am asking for help here
#317 [13:28] <robintenkaten> https://paste.ubuntu.com/p/fT4QQ2Zb4c/
#318 [13:28] <robintenkaten> this is a copy of my dxdiag
#319 [13:30] <mattym> robintenkaten, One moment
#320 [13:30] <robintenkaten> i will wait
#321 [13:31] <mattym> robintenkaten, Download and Install the Catalyst Software Suite listed under the Windows 8 64-Bit on this page https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000m-series/amd-radeon-hd-7610m
#322 [13:32] <robintenkaten> yeah i downloaded that but after that idk what to do
#323 [13:32] <mattym> robintenkaten, Install it
#324 [13:32] <robintenkaten> i will
#325 [13:33] <robintenkaten> install it and after that? It will just automatically fix everything or not?
#326 [13:34] <mattym> robintenkaten, It will update your drivers, its possible the available update is still to old.
#327 [13:34] <robintenkaten> ahh okay
#328 [13:34] <robintenkaten> and if this does not work
#329 [13:34] <mattym> robintenkaten, If that does not work, then your computer is too old.
#330 [13:35] <robintenkaten> well i bought it in like 2012
#331 [13:38] * panda_ben_ik [webchat@076-155-045-062.dynamic.caiway.nl] has joined #minecrafthelp
#332 [13:39] <panda_ben_ik> The game crashed whilst initializing game
#333 [13:39] <panda_ben_ik> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#334 [13:39] <panda_ben_ik> ??
#335 [13:39] <mattym> ??> panda_ben_ik win/dxdiag
#336 [13:39] <Absol> panda_ben_ik: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#337 [13:40] <robintenkaten> yeah i can't download the catylist
#338 [13:40] * panda_ben_ik [webchat@076-155-045-062.dynamic.caiway.nl] has quit. (Client Quit)
#339 [13:41] <mattym> robintenkaten, Why not?
#340 [13:41] <robintenkaten> wait i will do it again and copy the faillure
#341 [13:41] <robintenkaten> it just says
#342 [13:42] <robintenkaten> installation edit: can't install the packet
#343 [14:09] * Dawson612 [webchat@S0106ac202ece2033.ed.shawcable.net] has joined #minecrafthelp
#344 [14:10] <Dawson612> My minecraft says it has n unexpected error when i start it up and it crashes. I tried re downloading and downloading seperate java as well.
#345 [14:12] <mattym> ??> Dawson612 launcher/log
#346 [14:12] <Absol> Dawson612: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#347 [14:13] <Dawson612> how do i find minecraft launcher logs
#348 [14:13] <Dawson612> nvm
#349 [14:15] <Dawson612> My minecraft refuses to run. It doesn't even output anything in the logs
#350 [14:15] <Dawson612> and it says it crashes
#351 [14:15] <mattym> Dawson612, If its getting to that, it should be putting something in the log. Make sure yo follow the linked directions.
#352 [14:16] <Dawson612> I did. The log shows up and it says awaiting input
#353 [14:16] <mattym> ??> Dawson612 launcher/log-txt
#354 [14:17] <Dawson612> it just says waiting for log output
#355 [14:17] <Absol> Dawson612: We need to see your full launcher log, which is created in the game directory.
#356 [14:17] <Absol> Dawson612: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#357 [14:17] <Dawson612> ill send a screenshot
#358 [14:18] <Dawson612> nvm
#359 [14:20] <Dawson612> log for game: https://paste.ubuntu.com/p/JTXjnbwvyf/
#360 [14:21] <Dawson612> idk why it wont work
#361 [14:22] <mattym> ??> Dawson612 win/!
#362 [14:22] <Absol> Dawson612: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#363 [14:22] <Absol> Dawson612: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#364 [14:25] <Dawson612> thanks
#365 [14:25] <Dawson612> im doing it right now
#366 [14:32] * lordcandle [webchat@5e048963.bb.isp.sky.com] has joined #minecrafthelp
#367 [14:32] * Fearoflife [webchat@v-216-52-143-249.unman-vds.premium-chicago.nfoservers.com] has joined #minecrafthelp
#368 [14:32] <lordcandle> my minecraft wont start
#369 [14:33] * Fearoflife [webchat@v-216-52-143-249.unman-vds.premium-chicago.nfoservers.com] has quit. (Client Quit)
#370 [14:34] <mattym> lordcandle, What happens when you try?
#371 [14:34] <lordcandle> i launch the game then it crashes on the mojang screeb
#372 [14:35] <mattym> ??> lordcandle launcher/log
#373 [14:35] <Absol> lordcandle: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#374 [14:35] <lordcandle> ok
#375 [14:37] <lordcandle> https://paste.ubuntu.com/p/qM7Mtc6jXs/
#376 [14:38] <mattym> lordcandle, If you are running Discord, disable the Overlay feature in Discord, then run the game again.
#377 [14:38] <lordcandle> i have done that
#378 [14:38] <mattym> lordcandle, If that doesnt help, do the following from Absol
#379 [14:38] <mattym> ??> lordcandle av/adwcleaner
#380 [14:38] <Absol> lordcandle: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#381 [14:38] <Absol> lordcandle: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#382 [14:38] <lordcandle> ok
#383 [14:40] * lordcandle [webchat@5e048963.bb.isp.sky.com] has quit. (Quit: webchat.esper.net)
#384 [15:32] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#385 [15:41] * meqqie [webchat@71-8-73-177.dhcp.leds.al.charter.com] has joined #minecrafthelp
#386 [15:41] <meqqie> So I'm trying to play minecraft but it keeps saying my java is blocked and i need to go to the protection level menu. What is the protection level menu and how do I unblock java?
#387 [15:42] * meqqie [webchat@71-8-73-177.dhcp.leds.al.charter.com] has quit. (Client Quit)
#388 [15:54] * Toby [webchat@ip5654d2d9.speed.planet.nl] has joined #minecrafthelp
#389 [15:55] <Toby> when I laugh the game: unable to start java
#390 [15:56] <Toby> do you know what to do?
#391 [15:56] <Toby> I mean when I launch the game
#392 [15:57] * Toby [webchat@ip5654d2d9.speed.planet.nl] has quit. (Client Quit)
#393 [15:58] * tboy [webchat@ip5654d2d9.speed.planet.nl] has joined #minecrafthelp
#394 [15:59] <tboy> when I try to start the game, it says: unable to start java. now I don't know what to do.
#395 [16:00] * tboy [webchat@ip5654d2d9.speed.planet.nl] has quit. (Client Quit)
#396 [16:25] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#397 [16:27] * tlitag8k [webchat@177-89-1-25.cable.cabotelecom.com.br] has joined #minecrafthelp
#398 [16:28] <tlitag8k> hola meu minecraft nao esta estalador porrem e 5 dias gratis mas ele nao estala da erro
#399 [16:32] * dawson612 [webchat@S0106ac202ece2033.ed.shawcable.net] has joined #minecrafthelp
#400 [16:33] <dawson612> My minecraft wont load and i know why but i need the link for the directory change
#401 [16:34] * dawson612 [webchat@S0106ac202ece2033.ed.shawcable.net] has quit. (Client Quit)
#402 [16:38] * Webchat_98309 [webchat@S0106f81d0f5a5573.th.shawcable.net] has joined #minecrafthelp
#403 [16:39] * Webchat_98309 [webchat@S0106f81d0f5a5573.th.shawcable.net] has quit. (Client Quit)
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#407 [17:35] * CaptinMinhyyuk [webchat@c-98-202-228-32.hsd1.ut.comcast.net] has joined #minecrafthelp
#408 [17:35] <CaptinMinhyyuk> hello
#409 [17:36] <CaptinMinhyyuk> hello it says that it is unableto download. milk1.ogg
#410 [17:37] * tap [webchat@104.238.32.129] has joined #minecrafthelp
#411 [17:38] * LeadAssassin [webchat@user-24-214-112-3.knology.net] has joined #minecrafthelp
#412 [17:39] <LeadAssassin> Is there a way to recover my e-mail after someone has changed it?
#413 [17:39] <LeadAssassin> Someone else migrated my Mojang account and now I can't log in.
#414 [17:41] <CaptinMinhyyuk> LeadAssassin You cannot log back in after someone has taken your e-mail.
#415 [17:45] * CaptinMinhyyuk5 [webchat@c-98-202-228-32.hsd1.ut.comcast.net] has joined #minecrafthelp
#416 [17:45] <CaptinMinhyyuk5> it says it is unable to save download. milk1.ogg
#417 [17:46] <CaptinMinhyyuk5> when i try to click the play button
#418 [17:46] <CaptinMinhyyuk5> please help
#419 [17:48] <CaptinMinhyyuk5> i really want to play minecraft please help please anyone just help me
#420 [17:49] * CaptinMinhyyuk [webchat@c-98-202-228-32.hsd1.ut.comcast.net] has quit. (Quit: webchat.esper.net)
#421 [17:49] * CaptinMinhyyuk5 [webchat@c-98-202-228-32.hsd1.ut.comcast.net] has quit. (Client Quit)
#422 [17:52] * tap [webchat@104.238.32.129] has quit. (Quit: webchat.esper.net)
#423 [17:53] <LeadAssassin> Is it worth contacting Mojang? Will they reset it for me?
#424 [18:00] * LouWestin [sid319238@id-319238.highgate.irccloud.com] has joined #minecrafthelp
#425 [18:06] <mattym> ??> LeadAssassin account/send-emal
#426 [18:06] <mattym> ??> LeadAssassin account/send-email
#427 [18:06] <Absol> LeadAssassin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#428 [18:06] <Absol> LeadAssassin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#429 [18:07] * Webchat_95270 [webchat@S0106f81d0f5a5573.th.shawcable.net] has joined #minecrafthelp
#430 [18:07] <Webchat_95270> slendytubbies
#431 [18:07] * ZeNinja864 [~ZeNinja86@104.220.182.15] has joined #minecrafthelp
#432 [18:08] * Webchat_95270 [webchat@S0106f81d0f5a5573.th.shawcable.net] has quit. (Client Quit)
#433 [18:10] * imD3AD [webchat@host-72-46-192-49.entouch.net] has joined #minecrafthelp
#434 [18:10] <imD3AD> Hello?
#435 [18:11] <imD3AD> anyone active?
#436 [18:11] * imD3AD [webchat@host-72-46-192-49.entouch.net] has quit. (Client Quit)
#437 [18:12] * ZeNinja864 [~ZeNinja86@104.220.182.15] has quit. (Client Quit)
#438 [18:21] <LeadAssassin> Thanks a lot
#439 [18:21] * LeadAssassin [webchat@user-24-214-112-3.knology.net] has quit. (Quit: webchat.esper.net)
#440 [18:31] * THERetroGamerNY [~Voxels@pool-71-186-224-168.bflony.fios.verizon.net] has joined #minecrafthelp
#441 [18:50] * Fwend [webchat@c-75-71-226-79.hsd1.co.comcast.net] has joined #minecrafthelp
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#443 [18:51] * LouWestin [sid319238@id-319238.highgate.irccloud.com] has quit. ()
#444 [18:51] <Fwend> Hi, i cant download minecraft.Can anyone help?
#445 [18:52] * tumbleweed [~bildramer@p2003004D8D312900AC9BCCA14258DFA9.dip0.t-ipconnect.de] has quit. (Ping timeout: 202 seconds)
#446 [18:53] * Trivalplayer [webchat@201.cpe-186-68-65.gye.satnet.net] has joined #minecrafthelp
#447 [18:53] * Fwend [webchat@c-75-71-226-79.hsd1.co.comcast.net] has quit. (Client Quit)
#448 [18:54] <Trivalplayer> no puedo entrar al minecraft
#449 [18:54] <Trivalplayer> i
#450 [18:54] <Trivalplayer> ioij
#451 [18:54] * Trivalplayer [webchat@201.cpe-186-68-65.gye.satnet.net] has quit. (Client Quit)
#452 [18:54] * MetaKip [webchat@104.220.32.105] has joined #minecrafthelp
#453 [18:55] <MetaKip> My launcher keeps not responding... What should I do to fix it?
#454 [18:56] <MetaKip> It will start game then white screens and says "1.13.1 (Not Responding)"
#455 [18:56] <mattym> MetaKip, If you are running Discord, disable the Overlay feature in Discord, then run the game again.
#456 [18:57] <mattym> MetaKip, If that doesnt work, follow the instructions Absol writes below
#457 [18:57] <MetaKip> alrighty
#458 [18:57] <mattym> ??> MetaKip av/adwcleaner
#459 [18:57] <Absol> MetaKip: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#460 [18:57] <MetaKip> thanks I will try that
#461 [18:57] <Absol> MetaKip: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#462 [19:01] * MetaKip [webchat@104.220.32.105] has joined #minecrafthelp
#463 [19:01] <MetaKip> It worked!! Thank you all so much!!!
#464 [19:03] * MetaKip [webchat@104.220.32.105] has quit. (Client Quit)
#465 [19:10] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#466 [19:10] * thelounge10 [webchat@pool-100-36-52-56.washdc.fios.verizon.net] has joined #minecrafthelp
#467 [19:11] <thelounge10> i have an issue where i cant access the email that I used for minecraft account and i would like to reset my email
#468 [19:12] * thelounge10 [webchat@pool-100-36-52-56.washdc.fios.verizon.net] has quit. (Client Quit)
#469 [19:40] * britaliope [~bmateu-qu@163.172.47.190] has quit. (Ping timeout: 190 seconds)
#470 [19:40] * britaliope [~bmateu-qu@163.172.47.190] has joined #minecrafthelp
#471 [20:05] * zBieuuh_ [webchat@168.181.28.123] has joined #minecrafthelp
#472 [20:05] <zBieuuh_> hello
#473 [20:06] <zBieuuh_> Hello I wanted to tell you that my graphics drivers are not outdated and there is proof, if you can help me I thank you, Thanks for the attention and bye.
#474 [20:06] <zBieuuh_> https://paste.ubuntu.com/p/3b3gjcyDgS/
#475 [20:27] * G4 [webchat@177.158.77.216.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#476 [20:28] * G4 is now known as GuilhermeGonZ
#477 [20:28] <GuilhermeGonZ> Hello?
#478 [20:28] <GuilhermeGonZ> Eu não consigo entrar no mundo do meu amigo na versão 1.12
#479 [20:36] * Jim [webchat@c-98-219-233-99.hsd1.pa.comcast.net] has joined #minecrafthelp
#480 [20:36] <Jim> How can I figure out my username?
#481 [20:37] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#482 [20:38] <Jim> I reset my password for the account but I cant remember my username for it and its been so long I thought it was something but that is not working for some reason?
#483 [20:38] * zBieuuh_ [webchat@168.181.28.123] has quit. (Quit: webchat.esper.net)
#484 [21:09] * HaveHaxbebad [webchat@cpe-174-104-167-102.neo.res.rr.com] has joined #minecrafthelp
#485 [21:09] <HaveHaxbebad> For some reason my forge doesn't work
#486 [21:10] <HaveHaxbebad> I did everything i could look at a bunch of video's and nothing came up to help me with
#487 [21:12] <HaveHaxbebad> It keeps saying " The version you are trying to play inherits properties from an unknown version". But, it's on 1.12.2. That version isn't that old.
#488 [21:14] <HaveHaxbebad> Than when I try a my other forge it just says " failed to download forge 1.7.10-10.13.2.1236.jar"
#489 [21:15] * kandy [webchat@c-73-90-152-160.hsd1.ca.comcast.net] has joined #minecrafthelp
#490 [21:16] <kandy> https://paste.ubuntu.com/p/BBmpv95Fgd/
#491 [21:19] * SophieDaNugget [webchat@122-59-30-132-fibre.sparkbb.co.nz] has joined #minecrafthelp
#492 [21:20] <SophieDaNugget> Hi im trying to invite a friend to my singleplayer world.But it doesnt work
#493 [21:21] <HaveHaxbebad> I can help out although im not helper
#494 [21:21] <SophieDaNugget> Well can't i get someone that is to help?
#495 [21:21] <HaveHaxbebad> Ive been waiting here for a couple hours
#496 [21:21] <HaveHaxbebad> like 2
#497 [21:21] <SophieDaNugget> omg wow.
#498 [21:22] <SophieDaNugget> anyways so how can you help exactly?
#499 [21:22] <HaveHaxbebad> Do you play on xbox ps4 or pc
#500 [21:22] <SophieDaNugget> pc
#501 [21:22] <HaveHaxbebad> OKay
#502 [21:22] <HaveHaxbebad> You only can play singleplayer with a friend on console
#503 [21:23] <HaveHaxbebad> From playing for 5 years I dont believe you can get someone in the same world on Pc Mc
#504 [21:23] <SophieDaNugget> No there is a way to play with people on singleplayer on pc too.There's even a video to show how.
#505 [21:24] <HaveHaxbebad> You have to have a multiplayer server or a realm
#506 [21:24] <SophieDaNugget> What do you suggest i want to play with mods with my friend but 2 mods don't work on aternos servers.Only one does
#507 [21:25] <HaveHaxbebad> Which one does work
#508 [21:25] <HaveHaxbebad> optifine?
#509 [21:25] <SophieDaNugget> More player models
#510 [21:25] <HaveHaxbebad> oh
#511 [21:25] <HaveHaxbebad> um
#512 [21:26] <HaveHaxbebad> So the people that make the servers can allow mods
#513 [21:26] <SophieDaNugget> yes
#514 [21:26] <SophieDaNugget> my friend put the mods on the server.
#515 [21:26] <SophieDaNugget> Because she owns it.
#516 [21:26] <HaveHaxbebad> Yes
#517 [21:26] <HaveHaxbebad> Thats multiplayer correct
#518 [21:26] <SophieDaNugget> And it still doesn't work
#519 [21:26] <SophieDaNugget> Yes
#520 [21:27] <HaveHaxbebad> Does she have forge
#521 [21:27] <SophieDaNugget> yes
#522 [21:27] <HaveHaxbebad> what are the mods connected to with the forge like 1.7.10 exc
#523 [21:28] <SophieDaNugget> more player models,mrcrayfish furniture mod and personal cars.
#524 [21:28] <HaveHaxbebad> Not the mods names but the mods that have forge
#525 [21:28] <HaveHaxbebad> liek
#526 [21:28] <HaveHaxbebad> are they on 1.7
#527 [21:28] <HaveHaxbebad> 1.8
#528 [21:28] <SophieDaNugget> 1.12.2
#529 [21:28] <HaveHaxbebad> oh
#530 [21:28] <SophieDaNugget> why is that bad?
#531 [21:29] <HaveHaxbebad> What is she playing on
#532 [21:29] <SophieDaNugget> Pc like me.
#533 [21:29] * kandy [webchat@c-73-90-152-160.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#534 [21:29] <HaveHaxbebad> Like 1.12 or
#535 [21:29] <SophieDaNugget> 1.12.2
#536 [21:29] <HaveHaxbebad> okay
#537 [21:29] <HaveHaxbebad> um
#538 [21:30] <HaveHaxbebad> I think i was having the same problem like you
#539 [21:30] <HaveHaxbebad> am*
#540 [21:30] <SophieDaNugget> is that bad?
#541 [21:31] <HaveHaxbebad> How many forges are does she have downloaded
#542 [21:31] <SophieDaNugget> only 1 for all of the mods
#543 [21:31] <HaveHaxbebad> oh
#544 [21:31] <SophieDaNugget> i have 3
#545 [21:31] <SophieDaNugget> 1 for each mod
#546 [21:31] <HaveHaxbebad> So you have the mods on
#547 [21:31] <SophieDaNugget> Yes
#548 [21:31] <HaveHaxbebad> oh
#549 [21:31] <SophieDaNugget> i have minecraft open right now.
#550 [21:32] <HaveHaxbebad> I think the owner of the server has to have them
#551 [21:32] <SophieDaNugget> she does
#552 [21:32] <HaveHaxbebad> oh
#553 [21:32] <HaveHaxbebad> the same exact mods right]
#554 [21:32] <SophieDaNugget> Yes
#555 [21:32] <HaveHaxbebad> Maybe there is to many mods on one forge??
#556 [21:33] <HaveHaxbebad> I was trying to download orespawn and mrcrayfish mod to
#557 [21:33] <HaveHaxbebad> But it said my forge isnt working and it kept crashing everytime i play on forge
#558 [21:33] <HaveHaxbebad> Can i be invited i hav nothing to do
#559 [21:34] <HaveHaxbebad> I dont feel like sitting here for another hour doing nothing
#560 [21:34] <SophieDaNugget> We're trying to play on a aternos server.
#561 [21:34] <HaveHaxbebad> hold up
#562 [21:34] <HaveHaxbebad> What is a Aternos
#563 [21:34] <HaveHaxbebad> ??
#564 [21:35] <SophieDaNugget> aternos is a website we made a mod on
#565 [21:35] <HaveHaxbebad> oh
#566 [21:35] <SophieDaNugget> https://aternos.org/server/
#567 [21:35] <HaveHaxbebad> oh
#568 [21:36] <HaveHaxbebad> okay One of you delete your mods for 1.12.2 and try to see if it works
#569 [21:36] <SophieDaNugget> No
#570 [21:36] <SophieDaNugget> It's the server
#571 [21:36] <HaveHaxbebad> oh
#572 [21:36] <SophieDaNugget> it's just the mods in the server that wont work
#573 [21:37] <SophieDaNugget> when we tried them in singleplayer,they were fine
#574 [21:37] <HaveHaxbebad> oh
#575 [21:37] <HaveHaxbebad> um
#576 [21:37] <HaveHaxbebad> Do you both have forge
#577 [21:37] <SophieDaNugget> Yes
#578 [21:37] <SophieDaNugget> the mods work on singleplayer but not on the server.
#579 [21:38] <HaveHaxbebad> Did you get the right server forge
#580 [21:38] <SophieDaNugget> Yes
#581 [21:39] <HaveHaxbebad> Make sure when you do /help that the plugin is red so you know if its working if its not in there then its probably either a faulty plugin
#582 [21:39] <SophieDaNugget> in the server?
#583 [21:39] <HaveHaxbebad> Yes
#584 [21:40] <HaveHaxbebad> Can i join server?
#585 [21:40] <SophieDaNugget> Ya.
#586 [21:40] <SophieDaNugget> User?
#587 [21:41] <SophieDaNugget> my user is my nick
#588 [21:41] <HaveHaxbebad> okay
#589 [21:41] <HaveHaxbebad> HaveHaxNoSkill
#590 [21:41] <HaveHaxbebad> is my user
#591 [21:43] <HaveHaxbebad> Server name?
#592 [21:53] * FullMetal_Falcon [webchat@71-94-64-87.dhcp.reno.nv.charter.com] has joined #minecrafthelp
#593 [21:53] <FullMetal_Falcon> Hi there, I would like some help please
#594 [21:56] <FullMetal_Falcon> I have an old account from before the Migration. And I forgot the password. It's not linked to an email so I have no way of signing on
#595 [21:56] <mattym> ??> FullMetal_Falcon account/send-email
#596 [21:56] <Absol> FullMetal_Falcon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#597 [21:56] <Absol> FullMetal_Falcon: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#598 [21:57] <FullMetal_Falcon> That is part of the problem. This was such a long time ago that I don't have the transaction ID or gift code and it isn't attached to an email
#599 [21:58] <mattym> FullMetal_Falcon, Every account is attached to the email it was created with.
#600 [22:15] <HaveHaxbebad> My minecraft forge doesn't work
#601 [22:26] <thgilfodrol> HaveHaxbebad: mods are not supported here; though try running the modded versions in a different game (.minecraft) directory or renaming your current .minecraft directory
#602 [22:27] <thgilfodrol> HaveHaxbebad: unrelated to the fix, but what version number does your launcher display on the bottom left corner?
#603 [22:28] <HaveHaxbebad> It keeps saying
#604 [22:28] <HaveHaxbebad> 1.12.2
#605 [22:30] <HaveHaxbebad> It keeps saying im using an unsupported modified version of the game
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