#1 [00:16] * Megaozojoe [webchat@c-73-245-45-111.hsd1.fl.comcast.net] has joined #minecrafthelp
#2 [00:16] <Megaozojoe> Hi there I my account got hacked recently they changed my account name. In additon they changed my skin
#3 [00:17] <Megaozojoe> is there any way that I could change my name and get my skin back
#4 [00:17] <mattym> Megaozojoe, Did you regain access to the account?
#5 [00:17] <Megaozojoe> I have and am changing the password
#6 [00:18] <mattym> Megaozojoe, Unfortunately you will need to wait the remaining time to change the name back. As for the skin, you will need to find and re-upload what you previously used.
#7 [00:18] <Megaozojoe> Damn well alright thank you
#8 [00:18] <mattym> Megaozojoe, Total wait time is 30 days. But you can check when it was last done on account.mojang.com/me
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#10 [00:22] * kaw [webchat@122-129-142-7.dynamic.ipstaraus.com] has joined #minecrafthelp
#11 [00:24] <kaw> i am trying to open the launcher and it states not responding than crashes error message is this : The game crashed whilst exception generating new chunk
#12 [00:24] <kaw> Error: java.util.concurrent.CompletionException: java.lang.RuntimeException: We are asking a region for a chunk out of bound | -651 -336
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#15 [02:40] * tilerleh [webchat@c-98-244-2-221.hsd1.ca.comcast.net] has joined #minecrafthelp
#16 [02:40] <tilerleh> Unable to save download. es_ve.lang
#17 [02:40] <tilerleh> Show more details
#18 [02:41] <tilerleh> How do I download es_ve.lang
#19 [02:43] <Anna> remove bytefence
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#21 [03:25] * James [webchat@cpe-124-191-70-1.sfui-cr-004.woo.qld.bigpond.net.au] has joined #minecrafthelp
#22 [03:26] <James> Hi, I havent played minecraft for a few years and suddenly got the urge to, yet when I hit forgot password to attempt to retrieve it, it either doesnt send the email through, or when I change it, wont let me log in with the new password
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#24 [03:33] <James> hello
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#31 [06:30] * needhelp [webchat@ip56539ff3.direct-adsl.nl] has joined #minecrafthelp
#32 [06:30] <needhelp> hello?
#33 [06:30] <needhelp> someone here?
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#35 [07:00] * Ix_faycel [webchat@41.200.123.182] has joined #minecrafthelp
#36 [07:01] <Greymagic27> ??> James account/send-email
#37 [07:01] <Absol> James: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#38 [07:01] <Absol> James: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#39 [07:01] <Greymagic27> ??> James account/trans-id
#40 [07:01] <Absol> James: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#41 [07:02] <urielsalis> mm
#42 [07:02] * Greymagic27 waves hi to urielsalis
#42 [07:02] * urielsalis waves back
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#43 [07:23] * jhhjtjr [webchat@ip5f5acb90.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#44 [07:26] <jhhjtjr> ich möchte auf einen minecraft server spielen aber es geht nicht wegen den anmelde server
#45 [07:26] <urielsalis> ??> jhhjtjr lang/de
#46 [07:26] <Absol> jhhjtjr: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#47 [07:30] * jhhjtjr [webchat@ip5f5acb90.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#48 [07:30] <jhhjtjr> I want to be on a minecraft server but the logon servers are offline with me
#49 [07:31] <urielsalis> ??> jhhjtjr tools/hjt
#50 [07:31] <Absol> jhhjtjr: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#51 [07:31] <Absol> jhhjtjr: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#53 [07:46] * dscott [webchat@mobile-107-77-210-35.mobile.att.net] has joined #minecrafthelp
#54 [07:46] <dscott> Has antone some idea on a real fix for the minidump crash issue on windows seven
#55 [07:47] <Greymagic27> dscott, Can you send the crash report on paste.ubuntu.com
#56 [07:48] <dscott> ok I will get one
#57 [07:48] <Greymagic27> Thanks
#58 [07:51] <dscott> 1.13.1 started once but only ran for a few minutes, it usually crashes immediately after the select screen opens
#59 [07:51] <Greymagic27> Send the latest crash report you have
#60 [07:54] <dscott> i am a bit rusty I have the report copied ,but havent used unbuntu
#61 [07:55] <dscott> I think its there
#62 [07:59] <dscott> Ive been looking and it seems alot of folks have this same issue but none of the "fixes: seem to be anything more than blind luck, or are for windows 10, I am still running windows seven on a dell laptop
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#67 [09:15] * DubhDaUnicorn [webchat@cpc116498-smal17-2-0-cust142.19-1.cable.virginm.net] has joined #minecrafthelp
#68 [09:15] <DubhDaUnicorn> hey
#69 [09:15] <DubhDaUnicorn> Would i be able to get some help?
#70 [09:16] <DubhDaUnicorn> I came from an email kindly sent by a mojang emplyee
#71 [09:16] <DubhDaUnicorn> employee*
#72 [09:16] <DubhDaUnicorn> and they said to try here.
#73 [09:18] <DubhDaUnicorn> Welcome back
#74 [09:20] <DubhDaUnicorn> goodbye
#75 [09:21] <DubhDaUnicorn> goodbye to you too
#76 [09:22] <DubhDaUnicorn> https://paste.ubuntu.com/p/722ZG8QYqJ/
#77 [09:25] <Andrio> DubhDaUnicorn, do you use mods?
#78 [09:28] <DubhDaUnicorn> Andrio no, i do not
#79 [09:28] <DubhDaUnicorn> i just got this pc and installed minecraft onto it
#80 [09:29] <urielsalis> ??> DubhDaUnicorn tools/hjt
#81 [09:29] <Absol> DubhDaUnicorn: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#82 [09:29] <Absol> DubhDaUnicorn: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#83 [09:29] <urielsalis> DubhDaUnicorn, and do you have a crash report?
#84 [09:29] <DubhDaUnicorn> Um not right now
#85 [09:29] <DubhDaUnicorn> I might be able to grab one in a bit,,,
#86 [09:29] <urielsalis> DubhDaUnicorn, they should be in %appdata%\.minecraft\logs
#87 [09:30] <DubhDaUnicorn> mmh ok
#88 [09:30] <DubhDaUnicorn> i will take a look now
#89 [09:30] <urielsalis> DubhDaUnicorn, please give us the hjt report first
#90 [09:30] <DubhDaUnicorn> oh sorry
#91 [09:30] <DubhDaUnicorn> will do
#92 [09:31] <DubhDaUnicorn> https://paste.ubuntu.com/p/gX4sDMfbQs/
#93 [09:32] <urielsalis> ??> DubhDaUnicorn av/bytefence
#94 [09:32] <Absol> DubhDaUnicorn: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#95 [09:32] <urielsalis> ??> DubhDaUnicorn av/mcafee
#96 [09:32] <Absol> DubhDaUnicorn: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#97 [09:32] <urielsalis> ??> DubhDaUnicorn av/mcafee/uninstall
#98 [09:32] <Absol> DubhDaUnicorn: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#99 [09:32] <Absol> DubhDaUnicorn: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#100 [09:32] <DubhDaUnicorn> Absol is "Malwarebytes" free?
#101 [09:32] <urielsalis> DubhDaUnicorn, and you also have PremierOpinion that is malware, run the following tool to clean it up
#102 [09:32] <urielsalis> DubhDaUnicorn, Absol is a bot, and yes, Malwarebytes its free
#103 [09:33] <urielsalis> ??> DubhDaUnicorn av/adwcleaner
#104 [09:33] <Absol> DubhDaUnicorn: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#105 [09:33] <Absol> DubhDaUnicorn: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#106 [09:33] <DubhDaUnicorn> Oh okay
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#108 [09:33] <DubhDaUnicorn> And where do i run these commands etc?
#109 [09:33] <DubhDaUnicorn> I am not the most techy person
#110 [09:33] <DubhDaUnicorn> Just pull up a command prompt and do it?
#111 [09:34] <urielsalis> DubhDaUnicorn, First: Follow the steps in https://bugs.mojang.com/browse/MCL-5546, after that, run MCPR from https://service.mcafee.com/FAQDocument.aspx?id=TS101331 and when that is done, run adwcleaner from here https://toolslib.net/downloads/finish/1/
#112 [09:34] <DubhDaUnicorn> hm ok and this won't screw with my computer?
#113 [09:34] <urielsalis> DubhDaUnicorn, nope
#114 [09:34] <urielsalis> DubhDaUnicorn, actually, Bytefence and Mcafee are already screwing with your computer :P
#115 [09:35] <DubhDaUnicorn> ah got it
#116 [09:35] <DubhDaUnicorn> Bytefence came preinstalled and i never wanted that
#117 [09:35] <DubhDaUnicorn> but i thought Mcafee was good xD
#118 [09:35] * Webchat_28362 [webchat@103.90-149-85.nextgentel.com] has quit. (Client Quit)
#119 [09:36] <urielsalis> DubhDaUnicorn, nope, one of the things john mcafee used on his presidential campaign was jokes about how bad it was :P
#120 [09:36] <DubhDaUnicorn> got ya!
#121 [09:37] <DubhDaUnicorn> And can i just say, It requires me to close all tabs
#122 [09:37] <DubhDaUnicorn> so i might discappear
#123 [09:37] <urielsalis> sure
#124 [09:37] <DubhDaUnicorn> so what do i need to do after uninstalling Mcafee?
#125 [09:37] <urielsalis> DubhDaUnicorn, Run adwcleaner to remove premieropinion, then restart your pc and play!
#126 [09:38] <DubhDaUnicorn> you sure this is all i need to do?
#127 [09:38] <urielsalis> DubhDaUnicorn, yep, should be all
#128 [09:39] * DubhDaUnicorn [webchat@cpc116498-smal17-2-0-cust142.19-1.cable.virginm.net] has joined #minecrafthelp
#129 [09:40] <DubhDaUnicorn> I am back
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#131 [09:40] <urielsalis> DubhDaUnicorn, uninstalled mcafee and bytefence?
#132 [09:40] <DubhDaUnicorn> Um not bytefence
#133 [09:40] <DubhDaUnicorn> I am not sure how
#134 [09:40] <DubhDaUnicorn> that is one of the reasons i came back
#135 [09:41] <DubhDaUnicorn> will the adwcleaner uninstall bytefence?
#136 [09:41] <urielsalis> DubhDaUnicorn, I think it does, one second
#137 [09:41] <urielsalis> DubhDaUnicorn, windows 10 right?
#138 [09:41] <DubhDaUnicorn> yep
#139 [09:41] <urielsalis> DubhDaUnicorn, click the Windows icon and search for Settings
#140 [09:41] <DubhDaUnicorn> and McAfee LiveSafe isn't uninstalling
#141 [09:42] <urielsalis> DubhDaUnicorn, MCPR should remove it too :/, run it again
#142 [09:42] <DubhDaUnicorn> After that?
#143 [09:42] <urielsalis> DubhDaUnicorn, click on System
#144 [09:42] <DubhDaUnicorn> ah it is deleted now
#145 [09:42] <urielsalis> DubhDaUnicorn, on there, search for Apps and Features
#146 [09:42] <urielsalis> DubhDaUnicorn, look for Bytefence inside that list
#147 [09:42] <urielsalis> DubhDaUnicorn, and click uninstall
#148 [09:42] <DubhDaUnicorn> Apps and features?
#149 [09:42] <DubhDaUnicorn> where about is that?
#150 [09:43] <urielsalis> DubhDaUnicorn, you need to search for it on the "find a setting" bar
#151 [09:43] <DubhDaUnicorn> Thanks found it now
#152 [09:44] <DubhDaUnicorn> It is making me restart so thanks
#153 [09:44] <urielsalis> DubhDaUnicorn, perfect, run Adwcleaner after it restarts
#154 [09:44] <DubhDaUnicorn> Yep
#155 [09:44] <DubhDaUnicorn> thanks for everything bud!
#156 [09:44] * urielsalis tips hat
#156 [09:44] <DubhDaUnicorn> :)
#157 [09:44] <urielsalis> DubhDaUnicorn, tip: Format the PC once you buy it :P
#158 [09:45] <urielsalis> DubhDaUnicorn, OEMs bundle a bunch of thing to get a little more money
#159 [09:45] <DubhDaUnicorn> haha i would but i'm 14 and don't know about this stuff
#160 [09:45] <urielsalis> DubhDaUnicorn, windows 10 makes it easy atleast :P
#161 [09:45] <DubhDaUnicorn> but thanks for helping, it means a lot!
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#166 [11:26] * jeemix [webchat@plo67-1-88-177-28-152.fbx.proxad.net] has joined #minecrafthelp
#167 [11:27] <jeemix> kntet ihr mir auf deutsch helfen
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#169 [11:42] * xNoF34R [webchat@dslb-002-205-161-047.002.205.pools.vodafone-ip.de] has joined #minecrafthelp
#170 [11:42] <xNoF34R> I cant download minecraft forge 1.8.9
#171 [11:43] <Greymagic27> xNoF34R, We don't support mods here
#172 [11:55] * Zephy [webchat@dynamic-89-237-97-239.hotnet.net.il] has joined #minecrafthelp
#173 [11:55] <Zephy> hey
#174 [11:56] <Greymagic27> Howdy
#175 [11:56] <Zephy> i wonder if i can play myminecraft xbox 360 edition on my pc
#176 [11:56] <Greymagic27> You can buy bedrock edition which is like xbox 360 edition
#177 [11:57] <Zephy> i own minecraft on my xbox account can i play it on my pc or i have to buy anotercopy?
#178 [11:58] <Greymagic27> You have to buy another copy
#179 [11:59] <Zephy> understood have a nice day
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#181 [12:03] * Marley [webchat@cpc82793-midd19-2-0-cust19.11-1.cable.virginm.net] has joined #minecrafthelp
#182 [12:08] <Marley> Hey. My problem occurs when I try to join a multiplayer server, where it gets to "Loading Terrain" and then I get the (Not Responding) message on the tab. I've turned off all overlays and all java and Windows updates are up to date. Thanks.
#183 [12:08] <Greymagic27> ??> Marley tools/hjt
#184 [12:08] <Absol> Marley: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#185 [12:08] <Absol> Marley: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#186 [12:12] <Marley> https://paste.ubuntu.com/p/STj2Hsg598/
#187 [12:12] * jowieltje [webchat@ip56568f45.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#188 [12:12] <jowieltje> hello
#189 [12:12] <Greymagic27> ??> Marley av/adwcleaner
#190 [12:12] <Absol> Marley: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#191 [12:12] <Absol> Marley: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#192 [12:12] <Greymagic27> ??> Marley av/norton
#193 [12:12] <Absol> Marley: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#194 [12:12] <Greymagic27> jowieltje, Hi there!
#195 [12:13] <jowieltje> i cant login to my minecraft i think i am hacked becaus someone changed my name. how can i get my account back?
#196 [12:13] * xNoF34R [webchat@dslb-002-205-161-047.002.205.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#197 [12:13] <Greymagic27> ??> jowieltje account/reset-email
#198 [12:13] <Absol> jowieltje: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#199 [12:13] <jowieltje> i cant login
#200 [12:14] <Greymagic27> ??> jowieltje account/send-email
#201 [12:14] <Absol> jowieltje: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#202 [12:14] <Absol> jowieltje: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#203 [12:14] <Greymagic27> ??> jowieltje account/trans-id
#204 [12:14] <Absol> jowieltje: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#205 [12:15] * chaosflo44_plus [webchat@p5DF4BD02.dip0.t-ipconnect.de] has joined #minecrafthelp
#206 [12:19] <chaosflo44_plus> I have created a server but if I give someone the ip and tries to join it, he just gets an error message):
#207 [12:19] <chaosflo44_plus> Could you please help me?
#208 [12:22] <Greymagic27> chaosflo44_plus, What is the error message?
#209 [12:22] <chaosflo44_plus> wait a second
#210 [12:22] <chaosflo44_plus> Couldn't connect to server
#211 [12:22] <chaosflo44_plus> io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: 192.168.2.104/192.168.2.104:25565
#212 [12:23] <Greymagic27> Send the full error here: paste.ubuntu.com
#213 [12:23] <chaosflo44_plus> that was all of it...
#214 [12:23] <Greymagic27> Have you portforwared your server?
#215 [12:24] <chaosflo44_plus> yes
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#219 [12:51] * Para [webchat@173.208.81.98] has joined #minecrafthelp
#220 [12:52] <Para> i have 2 mojang accounts that i cant log into this morning
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#224 [13:00] <Para> I require assistance please.
#225 [13:15] * Nelson [webchat@81-229-135-36-no257.tbcn.telia.com] has joined #minecrafthelp
#226 [13:18] <Nelson> Hello, I have problem when I launch the game. It chrashes and then it tells me that ''ava platform se binary has stopped working''
#227 [13:30] <Nelson> Hello, Please help me! I have problem when I launch the game. It crashes and then it tells me that ''java platform se binary has stopped working''
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#235 [14:16] * Konix25 [webchat@wsip-98-175-48-166.ks.ks.cox.net] has joined #minecrafthelp
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#239 [14:53] * Su_cc [webchat@ip-88-212-1-2.antik.sk] has joined #minecrafthelp
#240 [14:53] <Su_cc> Hey guys
#241 [14:54] <Su_cc> Can someone help me?
#242 [15:09] * thegriffin_ [webchat@ip5f5af016.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#243 [15:09] <thegriffin_> hello
#244 [15:09] <thegriffin_> why i cant log in
#245 [15:12] <thegriffin_> hello ist there one who can help me please
#246 [15:14] * Konix25 [webchat@wsip-98-175-48-166.ks.ks.cox.net] has joined #minecrafthelp
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#248 [15:18] <Konix25> Hello, I'd like help with an issue that can only be described as minecraft hanging itself
#249 [15:42] * Edocremo04 [webchat@93-32-76-202.ip32.fastwebnet.it] has joined #minecrafthelp
#250 [15:45] <Edocremo04> I've just installed minecraft but it does not download the version
#251 [15:46] * Edocremo04 [webchat@93-32-76-202.ip32.fastwebnet.it] has quit. (Client Quit)
#252 [15:52] * griffin [webchat@ip5f5af016.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#253 [15:52] <griffin> please can someone help me to log in
#254 [17:16] * TheArtisticGamer [webchat@ip70-173-175-237.lv.lv.cox.net] has joined #minecrafthelp
#255 [17:18] <TheArtisticGamer> Hi, I'm having a problem where if I try to load only 1.13 or 1.13.1, the game window plays audio, but is a white screen. I don't know if this is a problem with Windows.
#256 [17:44] * Wrynn [webchat@ip-31-205-34-131.ask4internet.com] has joined #minecrafthelp
#257 [17:46] <Wrynn> Does anyone know what causes this issue? https://i.gyazo.com/thumb/1200/de9ce28128aa875b6e178b839ae60fd7-png.jpg it seems like a huge graphical error whenever I try to hit a button from the main menu in 1.3, I tried a clean install but the issue persisted and my drivers all seem to be upto date
#258 [18:00] * alejandroelcrack [webchat@179.7.192.109] has joined #minecrafthelp
#259 [18:00] <alejandroelcrack> maincra
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#265 [18:57] <cypie> Hi All, I need some guidance to getting minecraft running on windows 10 home on a lenovo yoga i5, with intel hd 620
#266 [18:59] * Webchat_64208 [webchat@cpe-76-181-100-96.insight.res.rr.com] has joined #minecrafthelp
#267 [18:59] <Webchat_64208> hello
#268 [19:00] <Webchat_64208> is there tech support
#269 [19:00] <cypie> video driver is updated to latest intel version 24.20.100.6286, am trying lower versions of from 1.13, no success yet
#270 [19:01] <Webchat_64208> i need tech suport
#271 [19:01] <Webchat_64208> for minecraft
#272 [19:07] * Webchat_64208 [webchat@cpe-76-181-100-96.insight.res.rr.com] has quit. (Quit: webchat.esper.net)
#273 [19:23] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#274 [20:42] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#275 [20:49] * MrDupes [webchat@142.122.80.17] has joined #minecrafthelp
#276 [20:50] <MrDupes> Can someone help me set up my server. I'm on a mac and I don't know why I can't get people to connect
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#279 [21:49] * CJ [webchat@189.sub-174-229-139.myvzw.com] has joined #minecrafthelp
#280 [21:52] <CJ> When I try to update Minecraft to its latest version, I get a different error each attempt saying "unable to download..."
#281 [21:55] <CubeTheThird> ??> CJ av/bytefence
#282 [21:55] <Absol> CJ: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#283 [21:56] <CJ> ive already done this and the same error is still occuring
#284 [21:56] <CubeTheThird> ??> CJ tools/hjt
#285 [21:56] <Absol> CJ: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#286 [21:56] <Absol> CJ: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#287 [22:28] * Zempar [webchat@c-76-97-46-113.hsd1.ga.comcast.net] has joined #minecrafthelp
#288 [22:29] <Zempar> Hello! I'm trying to purchase a Realms Subscription, but it will not allow me to, popping up with errors saying my purchase has been aborted. My info is correct and I can afford the purchase.
#289 [22:30] * Loilipop [webchat@d172-218-18-102.bchsia.telus.net] has joined #minecrafthelp
#290 [22:30] <Loilipop> hello
#291 [22:30] <Loilipop> hello
#292 [22:30] * Loilipop [webchat@d172-218-18-102.bchsia.telus.net] has left #minecrafthelp
#293 [22:36] <CubeTheThird> Zempar, are you using a VPN or Proxy?
#294 [22:37] <Zempar> No.
#295 [22:37] <Zempar> I'm in the US.
#296 [22:38] <CubeTheThird> Zempar, what method of payment are you trying to use?
#297 [22:52] <Zempar> Visa Card
#298 [22:52] <Zempar> Sorry about the delayed response
#299 [23:22] <Zempar> Can anyone else help? I can recopy my post if needed
#300 [23:47] <Webchat_64724> hi just wondering if you can help...we have bought coins in mindcraft the money has been taken but there are no coins....this is the 2nd time this has happened it takes our money then says cant connect to store
#301 [23:54] <Webchat_64724> ??
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