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#6 [06:11] * Offence [webchat@bb119-74-117-214.singnet.com.sg] has joined #minecrafthelp
#7 [06:13] <Offence> Im not able to enter server/world
#8 [06:16] <Offence> Getting error codde 805306369
#9 [07:15] * uHunt [webchat@128.183.241.191.netmg.com.br] has joined #minecrafthelp
#10 [07:22] <uHunt> Good morning, I'm having a problem processing my game. The game is using my CPU much more than my GPU, the error started when I formatted my machine.
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#12 [08:32] * Fresayes [webchat@120.29.104.245] has joined #minecrafthelp
#13 [08:32] <Fresayes> https://paste.ubuntu.com/p/Ds9bqfdz9D/
#14 [08:32] <Fresayes> halp
#15 [08:32] <Greymagic27> Fresayes, What was the error?
#16 [08:33] <Fresayes> Pixel format not accelerated
#17 [08:34] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
#18 [08:34] <Greymagic27> Fresayes, Your PC does not meet the requirments for minecraft
#19 [08:35] <Fresayes> oh
#20 [08:35] <Fresayes> there's nothind to do with it?
#21 [08:36] <Greymagic27> you can try downgrading to windows 7
#22 [08:36] <Greymagic27> Or buy another processor
#23 [08:36] <Fresayes> okay thanks for your help :D
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#25 [08:36] <Andrio> That's a laptop, by the way.
#26 [08:36] <Andrio> they'd need a new laptop.
#27 [08:37] <Greymagic27> PC, Laptop new thing
#28 [08:37] <Greymagic27> same*
#29 [08:37] <Greymagic27> They will figure it out
#30 [08:37] <Andrio> hm
#31 [08:41] * jelle [webchat@ip4da41feb.direct-adsl.nl] has joined #minecrafthelp
#32 [08:42] <jelle> when want to play in a server, my game works for 3 seconds and it crashes.
#33 [08:42] <Greymagic27> ??> jelle launcher/crash-log
#34 [08:42] <Absol> jelle: We need to see your crash log, which is created after a crash.
#35 [08:42] <Absol> jelle: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#36 [08:43] <Andrio> ??> jelle launcher/crash-log
#37 [08:43] <Absol> jelle: We need to see your crash log, which is created after a crash.
#38 [08:44] <Absol> jelle: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#39 [08:44] <Greymagic27> Didn't I do that?
#40 [08:44] <Andrio> Yeah.
#41 [08:44] <Andrio> My Internet connection was lagging really badly; sorry
#42 [08:44] <Greymagic27> Oh ok
#43 [08:45] * Ammocan [webchat@173-202-23-169.dyn.centurytel.net] has joined #minecrafthelp
#44 [08:45] <Ammocan> The game crashed whilst initializing game
#45 [08:45] <Ammocan> Error: ddj: Unable to fit: minecraft:block/lava_flow - size: 32x32 - Maybe try a lowerresolution resourcepack?
#46 [08:46] <Ammocan> i removed the pack its still crashing
#47 [08:46] <Greymagic27> ??> Ammocan launcher/crash-log
#48 [08:46] <Absol> Ammocan: We need to see your crash log, which is created after a crash.
#49 [08:46] <Absol> Ammocan: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#50 [08:46] <jelle> i have pasted it
#51 [08:46] <Greymagic27> jelle, Can you send the link?
#52 [08:46] <jelle> https://paste.ubuntu.com/p/sYqjVXrXXJ/
#53 [08:49] <Greymagic27> jelle, Can you try on 1.13.1 please?
#54 [08:49] <jelle> yeah sure
#55 [08:51] <jelle> it crashes again
#56 [08:53] <Ammocan> https://paste.ubuntu.com/
#57 [08:56] <Ammocan> https://paste.ubuntu.com/p/CHNrTksD7b/
#58 [08:56] <Ammocan> there we go
#59 [08:59] <jelle> that's weird, i start 1.13.1, but in the crashlog it said 1.11.2
#60 [09:00] <Ammocan> whats weird about my issue isi deleted the rss pack but its still crashing
#61 [09:02] * legogosc [webchat@178-37-169-202.adsl.inetia.pl] has joined #minecrafthelp
#62 [09:03] <legogosc> https://paste.ubuntu.com/p/6tHNWZ9C9j/
#63 [09:03] <legogosc> I can not start the game
#64 [09:04] <Ammocan> same
#65 [09:04] <Ammocan> same
#66 [09:04] * Ammocan [webchat@173-202-23-169.dyn.centurytel.net] has left #minecrafthelp
#67 [09:05] <Greymagic27> Sorry about that, My internet went down
#68 [09:05] <jelle> greymagic27 i start up 1.13.1 but in the log it said 1.11.2
#69 [09:06] * Ammocan [webchat@173-202-23-169.dyn.centurytel.net] has joined #minecrafthelp
#70 [09:06] <Ammocan> https://paste.ubuntu.com/p/CHNrTksD7b/
#71 [09:06] <jelle> https://paste.ubuntu.com/p/sYqjVXrXXJ/
#72 [09:10] * legogosc [webchat@178-37-169-202.adsl.inetia.pl] has quit. (Quit: webchat.esper.net)
#73 [09:16] * jelle [webchat@ip4da41feb.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#74 [09:17] <Greymagic27> Ammocan, Try giving minecraft more RAM
#75 [09:18] <Greymagic27> *when your internet goes down in the middle of support*
#76 [09:18] <Ammocan> how do i give it more RAM?
#77 [09:19] <Greymagic27> ??> Ammocan launcher/more-ram
#78 [09:19] <Ammocan> hmm
#79 [09:19] <Absol> Ammocan: A forum post which explains how to allocate more RAM to Minecraft can be found here: https://www.minecraftforum.net/forums/support/java-edition-support/2922689-tutorial-allocate-more-ram-memory-to-minecraft
#80 [09:19] <Greymagic27> Take a look at that fourm post
#81 [09:23] <Ammocan> done gave it more
#82 [09:23] <Greymagic27> Try to launch it
#83 [09:25] <Ammocan> https://paste.ubuntu.com/p/Df2XQJX34r/
#84 [09:25] <Ammocan> gave me an error
#85 [09:25] <Greymagic27> ??> Ammocan tools/hjt
#86 [09:25] <Absol> Ammocan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#87 [09:25] <Absol> Ammocan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#88 [09:25] <Ammocan> ok
#89 [09:25] <Greymagic27> Also, Can you give me a screenshot of the launch options menu on your launcher for me?
#90 [09:30] <Ammocan> https://paste.ubuntu.com/p/mXyNXM5cz7/
#91 [09:33] <urielsalis> hi Ammocan, can you give us a dxdiag?
#92 [09:33] <urielsalis> ??> Ammocan win/dxdiag
#93 [09:33] <Absol> Ammocan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#94 [09:33] <Ammocan> how do i take the screenshot and share it to you greymagic27
#95 [09:34] <Ammocan> yes
#96 [09:34] <Greymagic27> Ammocan, Don't worry about that anymore
#97 [09:34] <urielsalis> Ammocan, quick question
#98 [09:34] <Ammocan> shoot
#99 [09:35] <urielsalis> Ammocan, can you send me the latest crash report? I got two of them here
#100 [09:38] <Ammocan> https://paste.ubuntu.com/p/6CD3rrnkVJ/
#101 [09:38] <Ammocan> yes
#102 [09:39] <urielsalis> Ammocan, perfect, can you send me the latest crash report now?
#103 [09:39] <Ammocan> yes
#104 [09:40] <Ammocan> https://paste.ubuntu.com/p/SKDKgVN4ST/
#105 [09:43] <urielsalis> Ammocan, one moment
#106 [09:44] <urielsalis> Ammocan, sounds like a issue with the amount of RAM your PC has
#107 [09:45] <urielsalis> Ammocan, your graphics card shares that RAM(up to 2gb) with all other applications, and looks like you are running out of space to put the textures minecraft needs on it
#108 [09:45] <Ammocan> i see
#109 [09:46] <urielsalis> Ammocan, your graphics card is under Minecraft minimum requirements too, you have a R2 while the minimum is R5 of above(and they are in the R10 series)
#110 [09:46] <urielsalis> Ammocan, generally a APU is not designed for Gaming
#111 [09:47] <Ammocan> i was playing the game yesterday until i put that 32x32 rss pack in the game then it wouldnt let me launch it even after i emptied the rsspack folder
#112 [09:49] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#113 [09:49] <urielsalis> Ammocan, a reinstall might fix it if thats the case
#114 [09:49] <urielsalis> ??> Ammocan win/reinst
#115 [09:49] <Absol> Ammocan: You may need to reinstall the locally installed files that Minecraft puts into place.
#116 [09:49] <Absol> Ammocan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#117 [09:50] <Ammocan> doing so now
#118 [09:52] <Ammocan> i clicked the play button its downloading
#119 [09:53] <Ammocan> the default rss pack runs great
#120 [09:53] <urielsalis> Ammocan, awesome! Try not to use any high resolution packs then, as you see your pc doesnt really support them
#121 [09:54] <Ammocan> or i guess dont use any rsspacks at all until i play on a better computer
#122 [09:54] <urielsalis> Ammocan, yep
#123 [09:55] <Ammocan> it runs the 32x32 when the games running though
#124 [09:55] <urielsalis> Ammocan, what do you mean?
#125 [09:56] <Ammocan> as long as i didnt completely close the game to relaunch it the pack i used to replace the default did let me use it ingame
#126 [09:59] <Ammocan> what i mean is while ingame the pack i had the issue with wasnt crashing the game
#127 [09:59] <Ammocan> well shoot
#128 [10:00] <Ammocan> https://paste.ubuntu.com/p/y7xCj6YWmv/
#129 [10:00] <Ammocan> i dont have the 32x32 anymore its still having the same error
#130 [10:01] <urielsalis> Ammocan, that still under the minimum requirements so we cant do much here
#131 [10:01] <Ammocan> hmm
#132 [10:02] <Ammocan> its that rsspack its still appilied ingame but i cant remove it from the ingame rsspack screen because it crashes before it gets to that to make the default the applied rsspack hmm
#133 [10:04] <Ammocan> this has happen before and i kept uninstalling it before when this happened few days ago then i kept it on default pack then its back to not running the game because of that rsspack i redownloaded and applied to replace the default pack
#134 [10:04] <Ammocan> its saying i have a pack i dont have in the rsspack folder?
#135 [10:07] <urielsalis> Ammocan, if you know the resource pack doesnt work why you keep trying it?
#136 [10:08] <Ammocan> because i really like the look of it hmm so i retried it however when i do get this game to run again i wont be downloading anymore rss packs on this pc
#137 [10:09] <Ammocan> ill stick to the default
#138 [10:09] <Ammocan> but how can i get it to be default out of gam
#139 [10:09] <Ammocan> game
#140 [10:09] <Ammocan> the rsspack folder is empty
#141 [10:13] <mattym> Ammocan, Your hardware is too old for even the base game.
#142 [10:15] <Ammocan> it ran it with the default pack great though yesterday
#143 [10:24] * Webchat_38372 [webchat@178.255.113.150] has joined #minecrafthelp
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#145 [10:24] * Espercorn kicked Webchat_38372 from #minecrafthelp (Reason: ebchat_38372 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#146 [10:28] * Ammocan [webchat@173-202-23-169.dyn.centurytel.net] has left #minecrafthelp
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#149 [10:30] * narutochici [webchat@190-37-152-213.dyn.dsl.cantv.net] has joined #minecrafthelp
#150 [10:30] <narutochici> hola
#151 [10:30] <narutochici> necesito que me ayudes
#152 [10:32] <Greymagic27> ??> narutochici lang/es
#153 [10:32] <Absol> narutochici: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#154 [10:33] <narutochici> hello
#155 [10:34] <narutochici> I need help in something you help me
#156 [10:34] <Greymagic27> narutochici, What is the problem?
#157 [10:36] <narutochici> you know how to put a skin in serious I've been trying for 2 years
#158 [10:36] <Greymagic27> Have a look at: https://help.mojang.com/customer/en/portal/articles/979200-minecraft-skins
#159 [10:38] <narutochici> Does it help me if I'm not premium?
#160 [10:39] <narutochici> hey
#161 [10:40] * WingsOfChaos [webchat@172-13-166-174.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#162 [10:40] <Greymagic27> narutochici, Can I ask what your minecraft username is?
#163 [10:40] <WingsOfChaos> WingsOfChaos
#164 [10:40] <urielsalis> narutochici, you need to buy the game to change your skin, and we will not help you here if you havent bought the game
#165 [10:40] <WingsOfChaos> oh
#166 [10:41] <WingsOfChaos> Hi, i have a crash report to where it says my drivers dont support opengl, when they do. can some one pls help?
#167 [10:42] <Greymagic27> ??> WingsOfChaos win/dxdiag
#168 [10:42] <Absol> WingsOfChaos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#169 [10:42] <WingsOfChaos> i did
#170 [10:42] <WingsOfChaos> lead me here
#171 [10:42] <narutochici> my user is narutochici but do not go to be anything in my account please
#172 [10:43] <Greymagic27> WingsOfChaos, Follow the instructions I linked you to
#173 [10:43] <Greymagic27> If you already have the dxdiag post the paste.ubuntu.com link here
#174 [10:43] <WingsOfChaos> https://paste.ubuntu.com/p/2G5DdnvpVP/
#175 [10:44] <narutochici> ?
#176 [10:46] <narutochici> ?
#177 [10:46] <narutochici> chao
#178 [10:46] <narutochici> chao
#179 [10:47] * narutochici [webchat@190-37-152-213.dyn.dsl.cantv.net] has left #minecrafthelp
#180 [10:47] <urielsalis> narutochici, Tenes que comprar el juego
#181 [10:47] <mattym> WingsOfChaos, Download and Install the Radeon Software for Windows 10 64-Bit listed here https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580
#182 [10:47] <WingsOfChaos> i did. i have it allready
#183 [10:48] <mattym> WingsOfChaos, You do not according to the report.
#184 [10:48] <WingsOfChaos> 0.0
#185 [10:48] <WingsOfChaos> i did the pne where it sayd it would detect and install it
#186 [10:48] <mattym> WingsOfChaos, Try the direct on that was linked.
#187 [10:49] <WingsOfChaos> ok, im installing
#188 [10:56] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#189 [10:58] * WingsOfChaos [webchat@172-13-166-174.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#190 [10:59] <WingsOfChaos> ok im back
#191 [10:59] <WingsOfChaos> i did
#192 [10:59] <WingsOfChaos> it
#193 [10:59] <mattym> WingsOfChaos, Try running the game again.
#194 [10:59] <WingsOfChaos> nope
#195 [10:59] <WingsOfChaos> dtill nothing
#196 [11:00] <mattym> WingsOfChaos, Are you sure your monitor is plugged directly into your graphics card, not the motherboard?
#197 [11:00] <WingsOfChaos> wat
#198 [11:00] <WingsOfChaos> confusied
#199 [11:00] <WingsOfChaos> o
#200 [11:00] <WingsOfChaos> oh
#201 [11:00] <WingsOfChaos> i dont know
#202 [11:02] <WingsOfChaos> how do tell
#203 [11:02] <mattym> WingsOfChaos, On the back of your computer, make sure the monitor is plugged directly into the graphic card on the computer.
#204 [11:03] <mattym> WingsOfChaos, Make sure it is set up as described in this sample image http://www.custompc.ie/ekmps/shops/pctech/resources/Design/vgaconnection.jpg
#205 [11:07] <WingsOfChaos> duede, but they only fist one is on the motherboard
#206 [11:07] <WingsOfChaos> like for two
#207 [11:08] <mattym> WingsOfChaos, Make sure the monitor is not plugged into the Motherboard at all. Your computer will not make use of that.
#208 [11:08] <WingsOfChaos> do u have a discord
#209 [11:08] <WingsOfChaos> oooh
#210 [11:08] <WingsOfChaos> ok
#211 [11:16] * WingsOfChaos [webchat@172-13-166-174.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#212 [11:16] <WingsOfChaos> ok i did iy
#213 [11:16] <WingsOfChaos> it
#214 [11:16] <WingsOfChaos> so try now?
#215 [11:16] <mattym> yes
#216 [11:16] <WingsOfChaos> YESS
#217 [11:17] <WingsOfChaos> IT WORS!!!!
#218 [11:17] <WingsOfChaos> AAAAAAA
#219 [11:17] <WingsOfChaos> THANK YOU!!!
#220 [11:18] <WingsOfChaos> im gonna bookmark yhis page
#221 [11:22] * WingsOfChaos [webchat@172-13-166-174.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#222 [11:46] * zack [webchat@CPE9050ca22ef83-CM9050ca22ef80.cpe.net.cable.rogers.com] has joined #minecrafthelp
#223 [11:46] <zack> how can i crossplay oc to ps4 heeelp
#224 [11:46] <zack> pc
#225 [11:46] <mattym> You cannot
#226 [11:46] <Greymagic27> zack, As of now you can't.
#227 [11:46] <zack> thats pooo
#228 [11:46] <zack> thanks
#229 [11:47] * zack [webchat@CPE9050ca22ef83-CM9050ca22ef80.cpe.net.cable.rogers.com] has quit. (Client Quit)
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#236 [12:08] * TycoonPvP [webchat@ti0028a400-1030.bb.online.no] has joined #minecrafthelp
#237 [12:09] <TycoonPvP> Hi i changed my optifine cape 2 days ago and couldent login to my minecraft account
#238 [12:09] <TycoonPvP> and its been over 24 hours and i still dont have accses to the account
#239 [12:09] <mattym> ??> TycoonPvP account/send-email
#240 [12:09] <Absol> TycoonPvP: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#241 [12:09] <Absol> TycoonPvP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#242 [12:10] <TycoonPvP> Name TycoonPvP Email: Wshasaan@gmail.com
#243 [12:10] <mattym> TycoonPvP, Fill out the form that was linked.
#244 [12:11] <TycoonPvP> i've already sendt a email to support about it
#245 [12:11] <mattym> TycoonPvP, Then you need to wait on their reply.
#246 [12:12] <TycoonPvP> whats the average time for a response from support?
#247 [12:12] <mattym> TycoonPvP, See the second link Absol wrote
#248 [12:13] <TycoonPvP> :( Its going to take ages :/
#249 [12:14] <TycoonPvP> Why did they close my account anyway wouldent have this problem if they just dident do anything.
#250 [12:38] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#251 [13:20] * Sammie [webchat@ip98-177-144-106.ph.ph.cox.net] has joined #minecrafthelp
#252 [13:21] <Sammie> So whenever I try to launch my Minecraft game it launches but only goes to the MOJANG symbol and starts to not respond
#253 [13:21] <Sammie> it just doesn't respond after that
#254 [13:25] <Sammie> ello
#255 [13:47] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has joined #minecrafthelp
#256 [14:03] * Miepseltje [webchat@5ED3CD39.cm-7-4d.dynamic.ziggo.nl] has joined #minecrafthelp
#257 [14:08] <Miepseltje> My email of my acc has been deleted a few years ago, if i want to logg in i will get some questions before i am logged in. I don't know the answers to all the questions, so i can't logg in. How can i change my e-mail so that i can logg in?
#258 [14:09] <mattym> ??> Miepseltje account/send-email
#259 [14:09] <Absol> Miepseltje: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#260 [14:09] <Absol> Miepseltje: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#261 [14:56] * miranda [webchat@108-235-177-119.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#262 [14:56] <miranda> im having trouble installing mods
#263 [14:57] <miranda> on my mac
#264 [14:57] <Lord_Ralex> We do not help with mods.
#265 [14:57] <urielsalis> miranda, what trouble?
#266 [14:57] <miranda> the mod folder isnt showing up
#267 [14:57] <urielsalis> miranda, you have to create it
#268 [14:58] <miranda> just make a folder called mods?
#269 [14:58] <urielsalis> miranda, yep
#270 [14:58] <miranda> do i put it in forge folder of minecraft colder
#271 [14:58] <urielsalis> miranda, make sure to download mods from trusted sites like Curse only
#272 [14:58] <urielsalis> miranda, nope
#273 [14:58] <urielsalis> ??> miranda mac/.minecraft
#274 [14:58] <Absol> miranda: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#275 [14:58] <urielsalis> miranda, in there
#276 [15:01] <miranda> i cant even find a minecraft folder
#277 [15:07] * LunaThief [webchat@pool-96-238-26-31.prvdri.fios.verizon.net] has joined #minecrafthelp
#278 [15:07] <LunaThief> I'm unable to download 1.13.1
#279 [15:11] * LunaThief [webchat@pool-96-238-26-31.prvdri.fios.verizon.net] has quit. (Client Quit)
#280 [15:19] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#281 [15:45] * miranda [webchat@108-235-177-119.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#282 [16:20] * gambilonia [webchat@bl10-246-61.dsl.telepac.pt] has joined #minecrafthelp
#283 [16:21] * gambilonia [webchat@bl10-246-61.dsl.telepac.pt] has quit. (Client Quit)
#284 [16:25] * lahwran is now known as lauren
#285 [16:26] * lauren is now known as lahwran
#286 [16:26] * lahwran is now known as lauren
#287 [16:27] * lauren is now known as lahwran
#288 [16:27] * lahwran is now known as lauren
#289 [16:27] <lauren> (done, sorry)
#290 [16:56] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#291 [17:29] * lightningamer83 [webchat@pool-74-111-163-116.pitbpa.fios.verizon.net] has joined #minecrafthelp
#292 [17:30] <lightningamer83> I downloaded my game into one computer running Windows 7 and it does not work. I am trying to load into a Windows 10 computer. What do I need to do?
#293 [18:17] * MLGCatMEME [webchat@wasatch-advisors.slkc.firstdigital.com] has joined #minecrafthelp
#294 [18:18] <MLGCatMEME> how come when i start minecraft it says im already online and that i can only play offline
#295 [18:21] * Avist [webchat@c-24-63-67-76.hsd1.ma.comcast.net] has joined #minecrafthelp
#296 [18:21] <Avist> i can't seem to play the new version or minecraft 1.13.1
#297 [18:21] <Avist> games crashes after hitting play
#298 [18:22] <Avist> fresh install
#299 [18:24] <Avist> anyone?
#300 [18:24] <Avist> help?
#301 [18:25] * Avist [webchat@c-24-63-67-76.hsd1.ma.comcast.net] has quit. (Client Quit)
#302 [18:36] * Taylor [webchat@c-71-61-198-34.hsd1.pa.comcast.net] has joined #minecrafthelp
#303 [18:37] <Taylor> Cant log into account and locked out of my email
#304 [18:39] * Taylor [webchat@c-71-61-198-34.hsd1.pa.comcast.net] has quit. (Client Quit)
#305 [18:40] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#306 [19:45] * Wedvis [webchat@h59.112.31.71.dynamic.ip.windstream.net] has joined #minecrafthelp
#307 [19:45] <Wedvis> I need help
#308 [19:58] * Wedvis [webchat@h59.112.31.71.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#309 [20:10] * Frozen_Inferno_1 [webchat@BYOD-NATout-129-174-182-92.byod.gmu.edu] has joined #minecrafthelp
#310 [20:11] <Frozen_Inferno_1> Hey. I'm unable to figure out what email is linked to my Minecraft account. I know the PW and username.
#311 [20:12] <Frozen_Inferno_1> I can't agree to realm agreement without logging in.
#312 [20:23] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has quit. (Quit: Leaving.)
#313 [20:24] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has joined #minecrafthelp
#314 [20:28] * pepsibluefan [webchat@71-38-107-105.lsv2.qwest.net] has joined #minecrafthelp
#315 [20:29] <pepsibluefan> I have a minecraft account that is several years old. I couldn't log in to my account, checked my email and Mojang said my email was changed from the original. Can I have it switched back?
#316 [20:30] <mattym> pepsibluefan, When did you get the email saying it was changed?
#317 [20:30] <pepsibluefan> In 2016, I haven't played in several years so I never checked until now. I still have the original email sent to me.
#318 [20:30] <mattym> pepsibluefan, So the dispute email change link no longer works?
#319 [20:31] <pepsibluefan> Yes invalid token
#320 [20:31] <mattym> ??> pepsibluefan account/send-email
#321 [20:31] <Absol> pepsibluefan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#322 [20:31] <Absol> pepsibluefan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#323 [20:32] <pepsibluefan> Alright, thanks
#324 [20:47] * mrwiggles [webchat@45.56.195.144] has joined #minecrafthelp
#325 [20:47] * mrwiggles [webchat@45.56.195.144] has quit. (Client Quit)
#326 [21:27] * Jesus142 [webchat@174-084-126-151.dhcp.chtrptr.net] has joined #minecrafthelp
#327 [21:28] <Jesus142> hello I'm trying to download an older version of Minecraft (1.12 to be exact) and I get an error downloading after 1 or 2 files.
#328 [21:29] <Andrio> Jesus142, what error?
#329 [21:30] <Jesus142> it will say error then error to download file (insert file name).ogg
#330 [21:30] <Andrio> Jesus142, there should be more details.
#331 [21:31] <Jesus142> do you want me to copy and paste the more details thing bc there is a lot there and idk what you need.
#332 [21:34] <Andrio> ??> Jesus142 paste
#333 [21:34] <Absol> Jesus142: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#334 [21:35] <Jesus142> https://paste.ubuntu.com/p/Sq9Yv4NGfr/
#335 [21:54] <Jesus142> did the link work
#336 [21:55] <Andrio> Jesus142, do you have ByteFence installed?
#337 [21:56] <Jesus142> no
#338 [21:58] <Andrio> ??> Jesus142 tools/HJT
#339 [21:58] <Absol> Jesus142: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#340 [21:58] <Absol> Jesus142: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#341 [21:59] <Jesus142> ok
#342 [22:04] <Jesus142> nvm it went through I ran as admin and disabled my avast
#343 [23:04] * Xogium [~Xogium@2001:470:2a34:ffff:5054:ff:fe2b:30d7] has joined #minecrafthelp
#344 [23:29] * InterZa112 [webchat@193.102.212.218.starhub.net.sg] has joined #minecrafthelp
#345 [23:30] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (Ping timeout: 180 seconds)
#346 [23:31] <InterZa112> I want to buy Java Minecraft, but when I log into my Mojang account on Minecraft, it says "An error prevented your request from being processed. Please try again". I've tried switching on and off the wifi, the computer, and using different browsers, but it doesn't work. However, I can use the username and password to log on to Mojang.com, just not
#347 [23:31] <InterZa112> Minecraft.net. Pleae help
#348 [23:35] <mattym> ??> InterZa112 tools/hjt
#349 [23:35] <Absol> InterZa112: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#350 [23:35] <Absol> InterZa112: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#351 [23:36] <InterZa112> us being I put it here?
#352 [23:37] <mattym> yes
#353 [23:41] <InterZa112> https://paste.ubuntu.com/p/dyStBTSM3H/
#354 [23:41] <InterZa112> this should be it
#355 [23:44] <mattym> ??> InterZa112 info/mcleaks
#356 [23:44] <Absol> InterZa112: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#357 [23:44] <Absol> InterZa112: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#358 [23:45] <InterZa112> how do I access the host file?
#359 [23:48] * Pedro [webchat@173-169-43-222.res.bhn.net] has joined #minecrafthelp
#360 [23:48] <Pedro> Hi my game keeps crashing when I try to launch a game
#361 [23:48] <mattym> ??> InterZa112 win/hosts/edit
#362 [23:48] <Absol> InterZa112: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#363 [23:49] <Absol> InterZa112: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#364 [23:49] <mattym> ??> Pedro launcher/log
#365 [23:49] <Absol> Pedro: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#366 [23:52] <InterZa112> ok, I've pressed open, and its showing me a text that says 94.23.155.247 authserver.mojang.com
#367 [23:52] <InterZa112> 94.23.155.247 sessionserver.mojang.com 0.0.0.1 mssplus.mcafee.com
#368 [23:54] <InterZa112> k, nvm, ive done it. Thank you guys so much!
#369 [23:56] <Pedro> who do i give my launcher log to?
#370 [23:57] <mattym> Just put the link in the chat
#371 [23:57] <Pedro> https://paste.ubuntu.com/p/FWB8CkQt3B/
#372 [23:57] <mattym> ??> Pedro win/dxdiag
#373 [23:57] <Absol> Pedro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag