#MinecraftHelp > 2018-10-07
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#6 [02:14] <nothing> is it normal that the game crash evry time i enter one of my minecraft worlds?. Because that is what is happening to my minecraft.
#7 [02:14] <Greymagic27> ??> nothing launcher/crash-log
#8 [02:14] <Absol> nothing: We need to see your crash log, which is created after a crash.
#9 [02:14] <Absol> nothing: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#10 [02:25] <nothing> i cannot find the crash-reports folder in my folder
#11 [02:25] <Greymagic27> ??> nothing launcher/log
#12 [02:25] <Absol> nothing: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#13 [02:29] <Greymagic27> nothing, Have you done it yet?
#14 [02:30] <nothing> figuering it out
#15 [02:30] <Greymagic27> Mk
#16 [02:31] <nothing> https://paste.ubuntu.com/p/4KHzTXrmFs/
#17 [02:32] <Greymagic27> In the launcher, click Edit Profile, and check the JVM Arguments box. For 64 bit users, change the -Xmx1G argument to -Xmx2G to allocate 2GB of memory. nothing
#18 [02:39] <nothing> im so bad at this icannot find anything but then again i first baught minecraft yesterday
#19 [02:41] <Greymagic27> http://prntscr.com/l34i3r
#20 [02:41] <Greymagic27> http://prntscr.com/l34i70
#21 [02:42] <Greymagic27> http://prntscr.com/l34iah
#22 [02:42] <Greymagic27> See if those help
#23 [02:43] <nothing> i found the jvm box at least so i think it did
#24 [02:43] * SSCZ [webchat@98-67.internetbox.cz] has joined #minecrafthelp
#25 [02:43] <SSCZ> Hi
#26 [02:43] <Greymagic27> Howdy
#27 [02:43] <SSCZ> any idea where I can get the 32bit launcher?
#28 [02:43] <SSCZ> For Linux
#29 [02:43] <Greymagic27> Check: https://minecraft.net/en-us/download/alternative/
#30 [02:44] <SSCZ> Only found the 32bit executable there
#31 [02:44] <SSCZ> Sr I mean 64bit
#32 [02:44] <Greymagic27> There are linux ones there
#33 [02:44] <SSCZ> yes but 64-bit
#34 [02:44] <SSCZ> and I need 32-bit
#35 [02:45] <SSCZ> my computer is old
#36 [02:45] <Greymagic27> I think those are the only ones
#37 [02:45] <SSCZ> I'm pretty sure there is a 32-bit launcher somewhere out there
#38 [02:46] <SSCZ> Or alternatively the minecraft.jar legacy launcher
#39 [02:46] <nothing> uhh this did not happen befor https://paste.ubuntu.com/p/WSV6MWfcXz/
#40 [02:46] <Greymagic27> nothing, Did you increase the RAM?
#41 [02:47] <Greymagic27> SSCZ, These ones should be 32 bit if you have 32 bit java installed (I think) https://minecraft.net/en-us/download/alternative/
#42 [02:47] <SSCZ> Which ones?
#43 [02:48] <Greymagic27> All the ones on the alternative page for linux
#44 [02:48] <SSCZ> "Other Linux" is a 64-bit executable
#45 [02:48] <Greymagic27> Oh
#46 [02:48] <SSCZ> And I don't have Debian or Arch
#47 [02:49] <Greymagic27> As far as I can see, Those are the only options
#48 [02:49] <SSCZ> Pity
#49 [02:54] <Greymagic27> nothing, Did you increase the RAM?
#50 [02:55] <nothing> should i do that or not
#51 [02:55] <Greymagic27> Yes, n the Edit Profile menu in the Launcher, check the JVM Arguments box, and change the -Xmx1G argument to -Xmx2G
#52 [02:55] <Greymagic27> in*
#53 [02:57] <nothing> i did that
#54 [02:57] <Greymagic27> Does it launch now?
#55 [02:57] <nothing> ill try to see if it does hang on
#56 [02:59] <nothing> nope does not work still crashes
#57 [02:59] <Greymagic27> Change Video Settings in-game (Options -> Video Settings)
#58 [02:59] <Greymagic27> Enable VSync
#59 [02:59] <Greymagic27> Disable VBOs
#60 [03:00] <nothing> okay ill try that
#61 [03:02] <nothing> OMMMMMMMMMMMMGGGGGGGGGGGGGGGGGG IT WORKS!!!!!!!!!!! THANKS SO MUCH FOR THE HELP GUYS 😊😊😊😊😊😊😊😊😊😊😊😊😊
#62 [03:02] <Greymagic27> Your welcome
#63 [03:04] <nothing> really many thanks for the help guys😊😊😊😊 i wish i could repai you guys some how
#64 [03:04] <Greymagic27> No need :D
#65 [03:04] <nothing> :D
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#68 [04:58] <lolololololololol> hello?
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#70 [05:06] * Max11911 [webchat@p50905D2C.dip0.t-ipconnect.de] has joined #minecrafthelp
#71 [05:07] <Max11911> i need help how do i change my email i have a new
#72 [05:07] <Greymagic27> ??> Max11911 account/reset-email
#73 [05:07] <Absol> Max11911: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#74 [05:07] <Max11911> thx
#75 [05:07] <Greymagic27> Your welcome
#76 [05:07] <Max11911> i cant login in my old email
#77 [05:08] <Greymagic27> ??> Max11911 account/send-email
#78 [05:08] <Absol> Max11911: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#79 [05:08] <Absol> Max11911: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#80 [05:08] <Greymagic27> ??> Max11911 account/trans-id
#81 [05:08] <Absol> Max11911: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#82 [05:21] <Max11911> i dont find this email
#83 [05:21] <Greymagic27> ?
#84 [05:21] <Max11911> it got deleted
#85 [05:22] <Greymagic27> Your old email got deleted?
#86 [05:22] <Max11911> i bought minecraft 3 years ago
#87 [05:22] <Max11911> yes
#88 [05:22] <Max11911> becasue i changed my wifi router
#89 [05:22] <Max11911> from 1&1 to telekom and i had my mail on 1&1
#90 [05:22] <Max11911> my transication id
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#94 [05:34] <ojdandy> my minecraft launcher wont load
#95 [05:36] <ojdandy> like the launcher says it is a native launcher and its updating and the it dosnt work
#96 [05:37] <Max11911> help
#97 [05:37] <Max11911> my email got deleted what i need to to right now
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#99 [06:08] * Maiylin [webchat@ipservice-092-218-216-084.092.218.pools.vodafone-ip.de] has joined #minecrafthelp
#100 [06:10] <Maiylin> Hello,I have problems to connect to any servers. There is always the phrase the authentication servers are currently down for maintenance. I've looked it up but didn't find an answer in the internet because the all said that you have to wait. The problem is that I am waiting for a whole week now and it still doesn't work
#101 [06:12] <Maiylin> I don't know what I should do to resolve the problem. I would be very happy if you could help me ^^
#102 [06:28] <Greymagic27> ??> Maiylin tools/hjt
#103 [06:28] <Absol> Maiylin: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#104 [06:28] <Absol> Maiylin: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#110 [06:37] <Maiylin> https://paste.ubuntu.com/p/C56Tqc6jKv/
#111 [06:37] <Greymagic27> ??> Maiylin av/kasersky
#112 [06:37] <Greymagic27> ??> Maiylin av/kaspersky
#113 [06:38] <Absol> Maiylin: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#114 [06:45] * Anakin_04 [webchat@host-84-13-117-100.opaltelecom.net] has joined #minecrafthelp
#115 [06:47] <Anakin_04> Every time I open minecraft and click play it opens the mojang title screen but then say not responding. I've tried: uninstalling and re downloading minecraft and all its files, I've updated java and my device driver but nothing has worked please help
#116 [06:47] <Greymagic27> ??> Anakin_04 tools/hjt
#117 [06:47] <Absol> Anakin_04: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#118 [06:47] <Absol> Anakin_04: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#119 [06:47] <Maiylin> thank you so much ^^
#120 [06:47] <Greymagic27> Your welcome Maiylin
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#122 [06:50] <Anakin_04> here is the link
#123 [06:50] <Anakin_04> https://paste.ubuntu.com/p/sB6zvBfndQ/
#124 [06:51] <Greymagic27> ??> Anakin_04 av/adwcleanr
#125 [06:51] <Greymagic27> ??> Anakin_04 av/adwcleaner
#126 [06:51] <Absol> Anakin_04: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#127 [06:51] <Absol> Anakin_04: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#129 [07:12] * isak [webchat@ti0020a400-0182.bb.online.no] has joined #minecrafthelp
#130 [07:13] <isak> yo, i cant log inn on minecraft, error. its unable to save download
#131 [07:13] <Greymagic27> ??> isak error/download
#132 [07:14] <Absol> isak: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#133 [07:15] <isak> thanks
#134 [07:15] <Greymagic27> If you have no software on that list come back and tell me
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#137 [07:18] <isak> it worrks now
#138 [07:18] <Greymagic27> Alrighty
#139 [07:19] * Dia [webchat@ip-213-127-12-207.ip.prioritytelecom.net] has joined #minecrafthelp
#140 [07:20] <Dia> I can't edit my account settings.
#141 [07:20] <Greymagic27> What do you mean?
#142 [07:20] <isak> now my game is not awsering
#143 [07:20] <Greymagic27> ??> isak tools/hjt
#144 [07:21] <Absol> isak: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#145 [07:21] <Absol> isak: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#146 [07:23] <Dia> When I go to a Mojang or Minecraft website and login and want to change my settings I need my parent's permission even though I'm an adult. And when I do that using my second email, I need to enter my credit card information to buy Minecraft, even though I just wanted to change my settings.
#147 [07:23] <Greymagic27> ??> Dia account/send-email
#148 [07:23] <Absol> Dia: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#149 [07:23] <Absol> Dia: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#150 [07:23] <Greymagic27> ??> Dia account/trans-id
#151 [07:23] <Absol> Dia: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#152 [07:25] <isak> https://paste.ubuntu.com/p/PgzQNDrrVC/
#153 [07:25] <Greymagic27> ??> isak av/adwcleaner
#154 [07:25] <Absol> isak: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#155 [07:25] <Absol> isak: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#156 [07:28] <Dia> Ok so I bought a gift card for myself to get Minecraft, and that link for finding my transaction code brought me to Mojang where I'm supposed to see the gift card code but it's not there
#157 [07:31] <Dia> Is anyone here?
#158 [07:32] <Greymagic27> purchase anywhere else.
#159 [07:32] <Greymagic27>
#160 [07:32] <Greymagic27> Mojang gift codes can be identified by their five sets of five letters and numbers. Until October 2015, Mojang gift codes were three sets of four characters.
#161 [07:32] <Greymagic27> example: A1B2C-D3E4F-G5H6I-J7K8L-M9N0P
#162 [07:32] <Greymagic27> previously: a1b2-c3d4-e5f6 or B2C3-D4F6-G7H8
#163 [07:32] * Absol kicked Greymagic27 from #minecrafthelp (Reason: reymagic27 :Stop spamming)
#164 [07:33] <Dia> okay, so what do I do?
#165 [07:34] * Greymagic27 [~greymagic@irc.urielsalis.me] has joined #minecrafthelp
#166 [07:34] <Greymagic27> Ty absol :D
#167 [07:38] <Dia> okay im leaving. thanks for nothing.
#168 [07:38] <Greymagic27> Dia, Can you not be so rude?
#169 [07:38] <Greymagic27> Dia, Where did you buy the gift code?
#170 [07:38] <Dia> I need help, then I come here get a bit of help, then left in the dust.
#171 [07:38] <Greymagic27> I was busy, Sorry
#172 [07:39] <Greymagic27> Where did you buy the gift code?
#173 [07:39] <Dia> At a store near where I live, I'ts called The game mania. I'm not sure if it's all over the world..
#174 [07:40] <Greymagic27> If you log into account.mojang.com the trans-id should be on there
#175 [07:41] <Dia> btw I thougt you were someone with problems so I thought my helper left me alone...
#176 [07:41] <Greymagic27> I mostly provide support here
#177 [07:41] * Jwcraft7 [webchat@p5B01A0C6.dip0.t-ipconnect.de] has joined #minecrafthelp
#178 [07:41] <Dia> Okay, I did not know. My apologies for being so rude.
#179 [07:42] <Greymagic27> That's fine
#180 [07:42] <Greymagic27> If you log into account.mojang.com the trans-id should be on there
#181 [07:42] <Jwcraft7> Why can not I download 1.12.2?
#182 [07:42] <Dia> where on the page exactly?
#183 [07:42] <Greymagic27> Jwcraft7, What does it say when you try to download 1.13.1
#184 [07:43] <Greymagic27> Dia, Should be on a bit saying gift codes
#185 [07:43] <Jwcraft7> Greymagic27 , I'll try it
#186 [07:43] <Greymagic27> Jwcraft7, Ty
#187 [07:44] <Dia> Nope, it only says: "Redeem a gift code" and I'm pretty sure that means not being able to download Minecraft anymore.
#188 [07:45] <Jwcraft7> I can download 1.13.1 but not 1.12.2
#189 [07:45] <Greymagic27> Dia, Contact mojang with the information you have and explain the problem
#190 [07:45] <Greymagic27> What does it say when you try to download 1.12.2?
#191 [07:45] <Dia> ok.
#192 [07:45] <Andrio> Dia, you did redeem the code on the gift card, right?
#193 [07:45] <Andrio> Dia, or are you still trying to do that?
#194 [07:46] <Jwcraft7> The downloaded file could not be saved. de_ch.lang
#195 [07:46] <Greymagic27> ??> Jwcraft7 error/download
#196 [07:46] <Absol> Jwcraft7: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#197 [07:50] <Jwcraft7> Absol what i do
#198 [07:50] <Greymagic27> Jwcraft7, Follow the instructions he sent above, If you don't have any of that software tell me
#199 [07:58] <Dia> Thanks for the help. Seriously. I have to go but I will come here again if I have any other questions the Minecraft.net/support page can't answer. Have a nice day!
#200 [07:58] <Greymagic27> Dia, You as well!
#201 [07:58] * Dia [webchat@ip-213-127-12-207.ip.prioritytelecom.net] has quit. (Quit: webchat.esper.net)
#202 [07:58] <Greymagic27> Jwcraft7, Have you checked if you have any of that software?
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#204 [08:38] * Hell [webchat@176.164.211.101] has joined #minecrafthelp
#205 [08:38] <Hell> hi guys
#206 [08:39] <Greymagic27> Hi
#207 [08:40] <Hell> I am not English but french so sorry for a possible fault ^^
#208 [08:41] <Greymagic27> Use: translate.com
#209 [08:42] <Hell> Ok. J'ai une question pour vous, serait t'il possible de passer les craft de mekanism en hard ?
#210 [08:42] <Hell> fuck xD
#211 [08:42] <Absol> Hell: Please keep it civil
#212 [08:42] <Greymagic27> No, Use translate.com to speak in english :P
#213 [08:43] <Hell> yes sry
#214 [08:43] <Hell> fail
#215 [08:43] <Greymagic27> :P
#216 [08:43] <Hell> Ok. I have a question for you, would you it is possible to move the craft of mekanism hard?
#217 [08:43] <Greymagic27> ??> Hell mods
#218 [08:43] <Absol> Hell: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#219 [08:45] <Hell> isn't irc of mekanism
#220 [08:45] <Hell> ?
#221 [08:45] <Greymagic27> I don't understand
#222 [08:45] <Hell> it is not the IRC of Mekanism ?
#223 [08:46] <Andrio> That would be #mekanism .
#224 [08:46] <Hell> ah ok ^^
#225 [08:46] <Hell> sry
#226 [08:46] <Andrio> this is #minecrafthelp
#227 [08:46] <Andrio> no problem.
#228 [09:00] * Josh8 [webchat@cpc135992-horn4-2-0-cust265.know.cable.virginm.net] has joined #minecrafthelp
#229 [09:00] <Josh8> Hi cant download the games
#230 [09:01] <Greymagic27> Josh8, What happens when you try to download minecraft?
#231 [09:01] <Josh8> computer is to old
#232 [09:01] <Greymagic27> What happens when you try to download it?
#233 [09:02] <Josh8> would like to get a refund
#234 [09:02] <Greymagic27> ??> Josh8 account/refund
#235 [09:02] <Absol> Josh8: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#236 [09:08] <Josh8> will minecraft work on a mac 2000 model?
#237 [09:08] <Greymagic27> Not sure tbh
#238 [09:10] * Brian [webchat@5.151.174.32] has joined #minecrafthelp
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#240 [09:13] * Royler [webchat@static-176-191-163-166.ftth.abo.bbox.fr] has joined #minecrafthelp
#241 [09:13] <Brian> Hello how can you migrate the minecraft account from 2012? I have migrated one but can not login to the account
#242 [09:14] <Greymagic27> You can migrate one here:
#243 [09:14] <Greymagic27> ??> Brian account/migrate
#244 [09:14] <Absol> Brian: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#245 [09:15] <Royler> (I'm French) Hello guys ! I have a question, I buy minecraft on my Xbox one S and now I would like to play minecraft on my Pc but when I go in the microsoft store I only can buy the game or install demo version, It is normal ? I have to re-buy the game on my PC ?
#246 [09:15] <Brian> It said I have successfully migrated the account ,but I can not login to the installer
#247 [09:15] <Greymagic27> Royler, If your moving from xbox to PC I think you do have to buy the game again
#248 [09:15] <Greymagic27> Brian, What does it say when you try to login/
#249 [09:16] <Brian> login in failed, invaild username and password
#250 [09:16] <Greymagic27> ??> Brian login/throttle
#251 [09:16] <Absol> Brian: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#252 [09:16] <Absol> Brian: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#253 [09:16] <Royler> Bruh, it's shitting, thanks Greymagic27
#254 [09:16] <Absol> Royler: Please keep it civil
#255 [09:16] <Greymagic27> Royler, Your welcome
#256 [09:18] <Brian> But I can still login to an account which I have just created...
#257 [09:18] <Greymagic27> ??> Brian account/send-email
#258 [09:18] <Absol> Brian: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#259 [09:18] <Absol> Brian: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#260 [09:18] <Greymagic27> ??> Brian account/trans-id
#261 [09:18] <Absol> Brian: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#262 [09:19] <Brian> I havent used it since 2013 , what is my username the ID?
#263 [09:20] <Greymagic27> Late or early 2013?
#264 [09:23] <Brian> I forgot, I remembered it's after 1.2version released
#265 [09:23] <Greymagic27> ??> Brian account/trans-id/skrill
#266 [09:23] <Absol> Brian: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through December 2013, and is used for gift code purchases only currently.
#267 [09:23] <Absol> Brian: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#268 [09:24] <Brian> I don't have my ID since I bought that with paypal account which I have lost ages ago..
#269 [09:24] <Greymagic27> Follow the instructions above
#270 [09:25] <Brian> I have just sent the support team an email. maybe I can explain to them in detail on email
#271 [09:25] <Greymagic27> When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#272 [09:26] <Brian> Right I will this now,thanks grey
#273 [09:26] <Greymagic27> Your welcome
#274 [09:26] <Brian> Are you bot ?
#275 [09:26] <Greymagic27> Nope
#276 [09:26] <Greymagic27> A human
#277 [09:26] <Brian> Oh I see
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#280 [09:44] <Yins> Hello guys, im having this problem ''internal exception java.lang.nullpointerexception'' when im trying to login on the server, can someone pls help?
#281 [09:45] <Greymagic27> Try logging in and out of the launcher
#282 [10:01] * TheLegendarypotato [webchat@cpc116490-smal17-2-0-cust848.19-1.cable.virginm.net] has joined #minecrafthelp
#283 [10:01] <TheLegendarypotato> hi can someone help me?
#284 [10:01] <Greymagic27> Sure
#285 [10:01] <Greymagic27> What is the problem
#286 [10:01] <TheLegendarypotato> i need to know how to download minecraft for school pcs
#287 [10:02] <TheLegendarypotato> forexample some people have it on their usb and then they play it
#288 [10:02] <TheLegendarypotato> but i cannot seem to find anything on the internet for it
#289 [10:02] <Greymagic27> You can buy/download the java edition here: https://minecraft.net/en-us/download/
#290 [10:03] <TheLegendarypotato> so i just need to download the java edition ?
#291 [10:03] <TheLegendarypotato> to play
#292 [10:03] <Greymagic27> Yea
#293 [10:03] <TheLegendarypotato> what if the school pc dont have java?
#294 [10:03] <Quavelen> Set the game directory as the USB stick, and you're good to go.
#295 [10:03] <Quavelen> It has its own java.
#296 [10:04] <TheLegendarypotato> ohh thats good thanks lot!
#297 [10:04] <Greymagic27> Your welcome :D
#298 [10:04] <TheLegendarypotato> :D
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#302 [10:18] * thelegendarypotato [webchat@cpc116490-smal17-2-0-cust848.19-1.cable.virginm.net] has joined #minecrafthelp
#303 [10:19] <thelegendarypotato> hi i am back again
#304 [10:19] <Greymagic27> How can we help?
#305 [10:19] <thelegendarypotato> i have downloaded the java edition launcher
#306 [10:19] <Greymagic27> Does it install alright?
#307 [10:20] <thelegendarypotato> i dont know where to put the launcher
#308 [10:20] <thelegendarypotato> do i put it in the USB
#309 [10:20] <Greymagic27> When your installing it set the install directory to the USB
#310 [10:21] <thelegendarypotato> http://prntscr.com/l37u51
#311 [10:21] <thelegendarypotato> i dont seem to find the usb folder
#312 [10:21] <Greymagic27> Is the USB in?
#313 [10:22] <thelegendarypotato> yes
#314 [10:22] <Greymagic27> Take a look at: https://minecraft.gamepedia.com/Tutorials/Playing_and_saving_Minecraft_on_a_thumb_drive
#315 [10:22] <thelegendarypotato> okay thanks!
#316 [10:22] <Greymagic27> I hope you get it to work
#317 [10:24] <thelegendarypotato> thanks
#318 [10:25] <thelegendarypotato> http://prntscr.com/l37vll
#319 [10:25] <thelegendarypotato> so do we create a folder with that name
#320 [10:26] <Quavelen> Name it whatever you want.
#321 [10:26] <Quavelen> That guide is an example.
#322 [10:26] <thelegendarypotato> oh okay
#323 [10:27] <thelegendarypotato> and i havent got the .minecraft
#324 [10:27] * fernando [webchat@host221-214-dynamic.43-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#325 [10:28] <Greymagic27> Download minecraft onto your PC and run it, Then you will have the .minecraft
#326 [10:28] <thelegendarypotato> oh okay thanks!
#327 [10:28] <fernando> https://paste.ubuntu.com/p/BfgRXk65P5/
#328 [10:28] <fernando> this is my problem....
#329 [10:29] <Quavelen> That's a dxdiag, fernando. That does not describe a problem.
#330 [10:29] <Quavelen> We need the crash report.
#331 [10:29] <Greymagic27> fernando, You will have to downgrade to windows 7 as intel have not made any supported drivers for windows 10
#332 [10:29] <Greymagic27> But I think you are under the needed specs for minecraft anyway
#333 [10:30] <fernando> yes i need the crash report but i have windows 8.1
#334 [10:30] <Quavelen> Um, okay. I assume you were helping them earlier, Greymagic27. Sorry.
#335 [10:30] <Greymagic27> Downgrade to windows 7 and see if it works then
#336 [10:30] <Greymagic27> But I think you are under the needed specs for minecraft anyway
#337 [10:31] <Greymagic27> Quavelen, That's fine, don't worry about it
#338 [10:35] <fernando> there is some italian in this community?
#339 [10:39] <fernando> please help me.....
#340 [10:42] <Quavelen> I'm sorry fernando, but what Greymagic27 said holds true. I checked the hardware, and it's too far below the requirement.
#341 [10:44] <thelegendarypotato> http://prntscr.com/l3829r
#342 [10:44] <thelegendarypotato> whats a batch file
#343 [10:45] <thelegendarypotato> can someone explain that part to me please
#344 [10:46] <Greymagic27> Alright, You need to create a text file and name it minecraft.bat
#345 [10:47] <thelegendarypotato> text file like just open notepad and save it as minecraft.bat
#346 [10:47] <Greymagic27> Yes
#347 [10:47] <thelegendarypotato> okay thanks
#348 [10:47] <Greymagic27> Then right click the .bat, open it in notepad
#349 [10:47] <Greymagic27> and then put the text that it tells you to put in the tutorial
#350 [10:47] <Quavelen> Here, thelegendarypotato: https://giant.gfycat.com/ShockedHelpfulBeardedcollie.webm
#351 [10:47] <thelegendarypotato> okay thanks
#352 [10:47] <Quavelen> I recorded that for you.
#353 [10:48] <thelegendarypotato> lol thanks quavelen i am so stupid
#354 [10:48] <Greymagic27> I had to go for dinner in the middle of all of that
#355 [10:48] <Greymagic27> Hope I didn't miss anything
#356 [10:50] * legendarypotato [webchat@cpc116490-smal17-2-0-cust848.19-1.cable.virginm.net] has joined #minecrafthelp
#357 [10:51] <legendarypotato> START "" Minecraft.exe --workDir .."\PortableMinecraft"
#358 [10:51] <legendarypotato> where it says portable minecraft
#359 [10:51] <legendarypotato> do i swap that with the folder name that i have
#360 [10:51] <Greymagic27> Yea
#361 [10:51] <legendarypotato> okay
#362 [10:52] <legendarypotato> and so when i open the launcher i have to open the batch file with it as well right?
#363 [10:53] <Greymagic27> . When you want to play, just use the shortcut batch file to launch the game. Do not start the launcher directly
#364 [10:53] <Greymagic27> Batch file*
#365 [10:53] <Greymagic27> Not shortcut, sorry
#366 [10:53] <legendarypotato> okay thanks
#367 [10:55] <legendarypotato> http://prntscr.com/l3865x and then when u open the folder http://prntscr.com/l386bm
#368 [10:55] <legendarypotato> is that right?
#369 [10:57] <Greymagic27> Did you install minecraft and load up a world with it?
#370 [10:57] <Greymagic27> Because there should have been alot more things to copy in than just those bits
#371 [10:58] <legendarypotato> no i didnt load up the world
#372 [10:58] <legendarypotato> do i need to?
#373 [10:58] <Greymagic27> Yea, It should create loads more files in your .minecraft
#374 [10:58] <legendarypotato> okay ill do that
#375 [10:58] <legendarypotato> thanks for the help!
#376 [10:58] <legendarypotato> your the best
#377 [10:58] <Greymagic27> Your welcome
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#385 [13:15] <Question> Hello
#386 [13:21] * Jinxie [webchat@cpe-74-75-16-251.maine.res.rr.com] has joined #minecrafthelp
#387 [13:22] <Jinxie> I haven't logged onto my account for awhile, and forgot the security questions. I do not have access to the email or phone # anymore. Is there a way to get access into my account?
#388 [13:24] * pks [webchat@89-64-2-220.dynamic.chello.pl] has joined #minecrafthelp
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#390 [13:44] * eXoManAger [webchat@46.217.120.130] has joined #minecrafthelp
#391 [13:44] <eXoManAger> unable to connect to world pops up when i try to open servers
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#395 [14:17] <Dude> Hey there, Maybe someone can help me. My old e-mail adress which I used to create my minecraft account will break in a few days (...um well...sounds strang) I need to change my adress but somehow I can't "move" my accout to this adress. Can someone help me, pleas? Is is possible to exchange a e-mail adress?
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#398 [14:19] <Cebulaczkaa5> https://paste.ubuntu.com/p/zpNXpBKnvm/
#399 [14:19] <Cebulaczkaa5> https://paste.ubuntu.com/p/zpNXpBKnvm/
#400 [14:23] * Dude [webchat@p57A46203.dip0.t-ipconnect.de] has joined #minecrafthelp
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#402 [14:25] * RR [webchat@c-73-123-133-63.hsd1.nh.comcast.net] has joined #minecrafthelp
#403 [14:28] <RR> When ever I try to join a server I get this "Failed to authenticate your connection" I don't know what it means why it's doing that! I had to quite out of Minecraft because I had homework to do and then tried to go back on for a 15min break but it gave me that!
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#409 [16:07] * CaptainAlex [webchat@47.187.205.121] has joined #minecrafthelp
#410 [16:07] <CaptainAlex> It says that there is a authentication error and authentication servers are down
#411 [16:07] <CaptainAlex> But in mojang it shows that they're all fine
#412 [16:10] <Quavelen> Hey CaptainAlex, that's usually the fault of an AV.
#413 [16:10] <CaptainAlex> AV?
#414 [16:10] <Quavelen> Some are known to interfere with Mojang's auth servers.
#415 [16:10] <Quavelen> AntiVirus.
#416 [16:11] <CaptainAlex> I use kaspersky, that's odd as I used this security software and was able to run minecraft previously
#417 [16:11] <CaptainAlex> I also checked firewall and mc is able to go through
#418 [16:12] <Quavelen> Sadly, Kaspersky is one on the list: https://minecraftirc.net/support-articles/known-incompatible-software/
#419 [16:12] <CaptainAlex> Okay
#420 [16:12] <CaptainAlex> Thanks I'll look into it :)
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#423 [16:49] * UniversalTiger [webchat@adsl-74-243-98-141.sav.bellsouth.net] has joined #minecrafthelp
#424 [16:49] <UniversalTiger> The game crashed whilst initializing game
#425 [16:49] <UniversalTiger> Error: java.lang.VerifyError: Bad type on operand stack
#426 [16:50] <UniversalTiger> ^^^
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#428 [17:23] * mcpwner [webchat@d64-180-37-179.bchsia.telus.net] has joined #minecrafthelp
#429 [17:25] <mcpwner> hey, i have been having a problem where my game crashes for no apparent reason. everytime i start the game it freezes on the mojang screen and i cant do anything about it. all my drivers are up to date and i have uninstalled and reinstalled multiple times. please help
#430 [17:27] * Julian5 [webchat@cpe-24-193-125-225.nyc.res.rr.com] has joined #minecrafthelp
#431 [17:28] <Julian5> Hi, I am unable to open to lan and with the other person joining
#432 [17:28] <Julian5> The other player is not sensing the lan
#433 [17:50] * Aqua [webchat@ip-104-193-56-168.user.start.ca] has joined #minecrafthelp
#434 [17:51] <Aqua> i dont know what email my brother used when he bought it for me a few years ago, and i cant exactly ask him which one because hes not with us anymore, is there any other way i could mirgate my account?
#435 [17:58] * aqua5 [webchat@ip-104-193-56-168.user.start.ca] has joined #minecrafthelp
#436 [17:58] <Aqua> oof
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#438 [18:18] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#439 [18:27] * StarfireHunter [webchat@132-147-20-046-dhcp.aik.sc.atlanticbb.net] has joined #minecrafthelp
#440 [18:29] <StarfireHunter> I am running Ubuntu MATE 18.04.1 LTS (Bionic), I cannot get the latest Version of Minecraft to Start (1.13.1). How can I fix this?
#441 [18:30] <mattym> StarfireHunter, What happens when you try?
#442 [18:30] <StarfireHunter> the launcher disappears, and does not open, the last time I tried it gave me this:
#443 [18:31] <StarfireHunter> [19:25:15 ERROR]: Game ended with bad state (exit code 1)
#444 [18:32] <mattym> StarfireHunter, Can you copy the full error log onto paste.ubuntu.com and then share the link to it here.
#445 [18:33] <StarfireHunter> https://paste.ubuntu.com/p/pdc5N5grpT/
#446 [18:36] * BearSung16803 [webchat@64.119.192.242] has joined #minecrafthelp
#447 [18:39] <BearSung16803> Hi, I bought a Minecraft code from Amazon, and redeemed it on my Minecraft account. How can I get the Windows 10 version after redeeming?
#448 [18:39] <mattym> StarfireHunter, Try uninstalling the Java 10 you have, and then install only Java 8 from Oracle
#449 [18:40] <mattym> StarfireHunter, There are some issues with the game not working properly on those versions of Java on linux.
#450 [18:40] <mattym> BearSung16803, If you bought the Java edition through Amazon, then yes, a win 10 code should appear on your mojang.com account.
#451 [18:41] <BearSung16803> Do I log on to mojang.com using my minecraft.net info?
#452 [18:42] <mattym> BearSung16803, Yes, log in at account.mojang.com/me and it should bring you directly to the page with the code and other account info
#453 [18:48] * Ludan111 [webchat@131.221.50.4] has joined #minecrafthelp
#454 [18:49] <StarfireHunter> to verify
#455 [18:49] <StarfireHunter> Java SE Runtime Environment 8u181 is the version I should Use
#456 [18:49] <BearSung16803> Thank you, I got it done!
#457 [18:49] <mattym> StarfireHunter, Yes, but make sure you are getting the version from Oracle.
#458 [18:49] <StarfireHunter> https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#459 [18:50] <StarfireHunter> Thats where im getting it
#460 [18:50] <mattym> StarfireHunter, Ok should be good
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#465 [18:58] <Shu333> can somebody help? my friend Neon_Glow cannot actually do anything in Snyder's Realm because the end is glitched and she is there
#466 [18:59] <mattym> Shu333, We cannot help with Realm issues, you need to speak with the realm owner
#467 [18:59] * Misha [webchat@ip-104-193-56-168.user.start.ca] has joined #minecrafthelp
#468 [19:00] <Shu333> I am the realm owner though
#469 [19:01] <mattym> Shu333, Then you need to either reset the realm, or contact Mojang support.
#470 [19:01] <Misha> hello! i have this problem where everytime i try to download the newest update of minecraft, it says "Unable to save download. idle4.ogg", but with a different item each time, im not sure how to fix it?
#471 [19:02] <Shu333> frick
#472 [19:05] <mattym> ??> Misha error/download
#473 [19:05] <Absol> Misha: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#474 [19:05] <Misha> thank you! <3
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#477 [19:37] <StarfireHunter> mattym Thanks that worked!
#478 [19:37] <StarfireHunter> Have a good night everyone!
#479 [19:37] <mattym> StarfireHunter, Ok enjoy
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#483 [20:11] <Spikeschild> Hello, I have only 1 question: Do mobs spawn on Blue Ice?
#484 [20:24] * ok [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#485 [20:25] <ok> My minecraft immediately crashes when I joing
#486 [20:25] <ok> *join
#487 [20:25] <ok> sometimes it says it may be a bug
#488 [20:25] <ok> other times it will give me a random crash error
#489 [20:25] <ok> i dont know what to do
#490 [20:25] <Spikeschild> Have you just installed it?
#491 [20:26] <ok> no
#492 [20:26] <ok> Ive had it for like 3 years
#493 [20:26] <Spikeschild> What version are you running?
#494 [20:26] <ok> for what
#495 [20:26] <ok> windows or minecraft
#496 [20:26] <Spikeschild> MC
#497 [20:26] <ok> 1.13
#498 [20:26] <ok> windows 8
#499 [20:27] <Spikeschild> How long have you been playing 1.13 before this issue?
#500 [20:27] <ok> when I got 1.13 it started
#501 [20:27] <ok> so I havent played 1.13
#502 [20:28] <Spikeschild> So this started when you tried loading up 1.13 correct?
#503 [20:28] <ok> I belieave so
#504 [20:28] <ok> *believe
#505 [20:28] <Spikeschild> 1.13 is a big update. Do you have enough RAM allocated to MC?
#506 [20:28] <ok> ?
#507 [20:29] <Spikeschild> Do you know how to allocate RAM to MC?
#508 [20:29] <ok> idk how to change ram
#509 [20:29] <Spikeschild> IT is ok, I will help you.
#510 [20:29] <Spikeschild> How much RAM do you have?
#511 [20:29] <ok> idk how to check
#512 [20:30] <Spikeschild> Click on the windows key and right click on computer, then select properties
#513 [20:32] * ok [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#514 [20:32] <ok> sorry
#515 [20:32] <ok> lost connection
#516 [20:32] <ok> r u still there
#517 [20:32] <Spikeschild> It is ok, I am looking up windows 8 as I have Win 7 lol
#518 [20:32] <ok> spike?
#519 [20:32] <ok> lol
#520 [20:32] <ok> I am where u told me to go
#521 [20:33] <ok> what do I do now?
#522 [20:33] <Spikeschild> In the properties it should say: Installed memory(RAM): #.##GB....Do you see this?
#523 [20:33] <ok> yeah
#524 [20:33] <Spikeschild> How much do you have?
#525 [20:34] <ok> it says 2.00
#526 [20:34] <ok> and 1,89 usable
#527 [20:34] <Spikeschild> Oh, ok, that may be the issue, you may not have enough...We will try and see
#528 [20:34] <Spikeschild> Open up the MC launcher
#529 [20:35] <ok> ok
#530 [20:35] <Spikeschild> Click on Launch Options
#531 [20:35] <ok> ok
#532 [20:36] <Spikeschild> Click on Lastest Release 1.13.1
#533 [20:36] <ok> ok
#534 [20:36] <Spikeschild> You will see on the left JVM arguements
#535 [20:36] <Spikeschild> Click on the bow to the right
#536 [20:36] <Spikeschild> You will see: -Xmx1G -XX:+
#537 [20:37] <ok> I dont see jvm arguements
#538 [20:37] <Spikeschild> Above it is 1G, What number is yours
#539 [20:37] <ok> ???
#540 [20:37] <Spikeschild> You need to click on Adveanced setting
#541 [20:37] <Spikeschild> Sorry
#542 [20:37] <ok> where is jvm arguements
#543 [20:37] <ok> advanced settings?
#544 [20:37] <Spikeschild> In Launch options
#545 [20:38] <ok> ok
#546 [20:38] <Spikeschild> Click on Advanced setting button
#547 [20:38] <ok> nvrmnd XD
#548 [20:38] <ok> ok
#549 [20:38] <Spikeschild> Then click on Lastest release
#550 [20:38] <Spikeschild> Now you should see JVM arguements
#551 [20:38] <Spikeschild> My bad, sorry about that lol
#552 [20:38] <ok> thats find
#553 [20:38] <ok> *fine
#554 [20:39] <Spikeschild> Do you see the JVM arguements now?
#555 [20:39] <ok> yeah
#556 [20:39] <Spikeschild> YAY! Lol
#557 [20:39] <Spikeschild> What number of G or M do you have in the '-Xmx1G -XX:+' section
#558 [20:39] <ok> now?
#559 [20:40] <ok> idk
#560 [20:40] <Spikeschild> Can you copy and paste it in here?
#561 [20:40] <ok> -Xmx1G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis
#562 [20:41] <ok> ?
#563 [20:41] <Spikeschild> Do you see the 1G near the beginning?
#564 [20:41] <ok> yeah
#565 [20:41] <Spikeschild> Change that to 1500M
#566 [20:42] <Spikeschild> make sure not to delete or input any spaces
#567 [20:42] <ok> -Xmx1500m -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M
#568 [20:42] <ok> thats ok?
#569 [20:43] <Spikeschild> Capital M like this: -Xmx1500M -XX
#570 [20:43] <ok> ok done
#571 [20:43] <Spikeschild> Click save
#572 [20:43] <Spikeschild> Go back to News and launch, good luck :)
#573 [20:43] <ok> crossing my fingers
#574 [20:43] <Spikeschild> Same here :)
#575 [20:44] <ok> I havent played for months I believe
#576 [20:47] <Spikeschild> Ok I've helped someone, now can some please help me? Do mobs spawn on Blue ICe?
#577 [20:52] * ok [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#578 [20:52] <ok> oooooof
#579 [20:52] <ok> crashed
#580 [20:52] <Spikeschild> Rip :/
#581 [20:52] <ok> also got disconnected to chat
#582 [20:52] <Spikeschild> Have you tried loading up 1.12.2?
#583 [20:52] <ok> no
#584 [20:53] <Spikeschild> What was the last version you played on?
#585 [20:53] <ok> idk
#586 [20:53] <Spikeschild> Try loading up 1.12.2 and see what happens
#587 [20:53] <Spikeschild> I'm actually not 'Support' I'm waiting for help myself ROFL!
#588 [20:54] <ok> lol
#589 [20:54] <Spikeschild> But I will use what knowledge I have to help
#590 [20:54] <ok> ive gotten help from people but never staff
#591 [20:56] <Spikeschild> Are you using any mods? There aren't many out for 1.13 yet, but I have to ask
#592 [20:56] <ok> um no
#593 [20:56] <Spikeschild> Cool :)
#594 [20:56] <Spikeschild> Try loading up 1.12.2 :)
#595 [20:58] <ok> oof
#596 [20:58] <ok> rip
#597 [20:58] <ok> huge crash report
#598 [20:58] <Spikeschild> Ooooh
#599 [20:58] <Spikeschild> Just looking up some info to see what else we can do. You may need tyo reinstall
#600 [20:58] <ok> what r u waiting for?
#601 [20:59] <Spikeschild> To find out if mobs spawn on Blue Ice
#602 [20:59] <ok> lol
#603 [20:59] <Spikeschild> Can't find any info on the Wiki or anywhere else
#604 [20:59] <Spikeschild> I'm using it in the nether for fast travel
#605 [21:00] <Spikeschild> Knowing my luck my boat will glitch through the blocks and I'll swim in lava lol
#606 [21:00] <ok> XD
#607 [21:00] <Spikeschild> What version Launcher do you have?
#608 [21:01] <ok> how do I reinstall
#609 [21:01] <Spikeschild> Mine is 2.1.1432
#610 [21:01] <ok> same
#611 [21:01] <Spikeschild> K
#612 [21:01] <Spikeschild> Do you have a proper Minecraft account?
#613 [21:02] <ok> wdym?
#614 [21:02] <Spikeschild> Did you pay for/ was bought your minecraft account?
#615 [21:02] <ok> yeah
#616 [21:03] <Spikeschild> Good :)
#617 [21:03] <ok> how do I reinstall
#618 [21:04] <Spikeschild> Going to look up how to access the MC folder in Win so you can make a copy of your saves first
#619 [21:04] <ok> I dont have any worlds
#620 [21:05] <ok> i just play on servers
#621 [21:05] <Spikeschild> Oh ok
#622 [21:06] <Spikeschild> Will you be able to remember the servers?
#623 [21:06] <Spikeschild> So that you can connect to them again?
#624 [21:07] <Anna> ?? win/reinst
#625 [21:07] <Absol> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#626 [21:07] <Absol> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#627 [21:07] <Spikeschild> I was already helping them :/
#628 [21:07] * ok [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#629 [21:07] <ok> oof
#630 [21:07] <ok> disconnected again
#631 [21:08] * wizardb171b [webchat@tnhlon4048w-lp130-07-70-27-135-154.dsl.bell.ca] has joined #minecrafthelp
#632 [21:08] <Anna> I was just saying an easy alias that explains it, Spikeschild
#633 [21:08] <Anna> they weren't even here when I done that
#634 [21:08] <Anna> also Absol is a bot
#635 [21:09] <wizardb171b> im having trouble with joining mc servers/worlds or interacting at all or else it crashes
#636 [21:09] <Spikeschild> Anna Do you know if Mobs spawn on Blue Ice please? I've been waiting a long time for an answer ROFL!
#637 [21:09] <wizardb171b> google it
#638 [21:09] <Spikeschild> Already did that
#639 [21:09] <ok> it doesnt show
#640 [21:09] <wizardb171b> idk
#641 [21:09] <Anna> I have no idea Spikeschild, this channel is more for technical related help
#642 [21:09] <wizardb171b> i have my log
#643 [21:09] <wizardb171b> open
#644 [21:10] <Anna> why not make a new flatmap world woth blueice and turn it to night and see if mobs spawn?
#645 [21:10] <ok> spike
#646 [21:10] <wizardb171b> it has 5 errors 37 warnings and 1 fatal
#647 [21:10] <wizardb171b> is that bad?
#648 [21:10] <ok> can u help me again
#649 [21:10] <Spikeschild> Thanks Anna, I'll do that
#650 [21:10] <ok> my minecraft crashes immediately when I open it
#651 [21:11] <wizardb171b> rip
#652 [21:11] <wizardb171b> prob outdated
#653 [21:11] <wizardb171b> r u using mods
#654 [21:11] <Spikeschild> No they aren'ty
#655 [21:11] <ok> no
#656 [21:11] <wizardb171b> i think it might be my mods, i have 14
#657 [21:11] <Spikeschild> I've been helping them since they joinded the room
#658 [21:11] <wizardb171b> but i can launch i just cant play
#659 [21:11] <ok> same
#660 [21:11] <Spikeschild> wizardb171b I would try removing the mods and trying again
#661 [21:11] <Anna> wizardb171b: this channel doesn't support mods
#662 [21:11] <ok> I launch it
#663 [21:11] <wizardb171b> o
#664 [21:12] <wizardb171b> well i tried it
#665 [21:12] <Anna> does vanilla work?
#666 [21:12] <wizardb171b> but it wouldnt even launch
#667 [21:12] * ok [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has quit. (Client Quit)
#668 [21:12] <wizardb171b> its worse
#669 [21:12] <Spikeschild> wizardb171b one of the mods could be causing it to not launch
#670 [21:12] <Spikeschild> @ok Go to control panel
#671 [21:12] <wizardb171b> well modded launches but no vanilla
#672 [21:12] <wizardb171b> not*
#673 [21:12] <Anna> he left again, Spikeschild
#674 [21:13] <Spikeschild> @Anna Thanks
#675 [21:13] <Spikeschild> They keep losing connection
#676 [21:13] * ok [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#677 [21:13] <ok> how do u check for mods
#678 [21:13] <Spikeschild> Ok, go to control panel
#679 [21:13] <ok> me?
#680 [21:13] <wizardb171b> i got 1.12.2 to work
#681 [21:13] <Spikeschild> ok, do you know how to access the .minecraft folder?
#682 [21:13] <wizardb171b> yes
#683 [21:14] <Spikeschild> At ok: Do you know how to access the .minecraft folder?
#684 [21:14] <Spikeschild> At wizardb171b: Ho much RAM have you allocated to 1.13?
#685 [21:14] <ok> um
#686 [21:14] <wizardb171b> like 1 g
#687 [21:15] <wizardb171b> ik its not alot
#688 [21:15] <wizardb171b> i have 32 g of ram
#689 [21:15] <wizardb171b> but i usually only use it for pvp
#690 [21:15] <Spikeschild> At wizardb171b: How much RAM do you have?
#691 [21:15] <wizardb171b> 32
#692 [21:15] <wizardb171b> g
#693 [21:15] <Spikeschild> It ill need increasing
#694 [21:15] <Spikeschild> *will
#695 [21:15] <wizardb171b> rlly?
#696 [21:15] <Spikeschild> Do you know how to allowcate more?
#697 [21:15] <wizardb171b> most only have 8
#698 [21:15] <wizardb171b> yes
#699 [21:15] <wizardb171b> ill add like 15
#700 [21:16] <Spikeschild> I have allocated 1500M to mine and it was still laggy, I have just upped it to 2G
#701 [21:16] <Spikeschild> Allowcate only 4 and see how that goes
#702 [21:16] <wizardb171b> i just tipped it up to 30 and instead of crashing slowly it just crashed but faster
#703 [21:16] <Spikeschild> At ok...Have you opened the control panel?
#704 [21:16] <wizardb171b> no
#705 [21:16] <wizardb171b> ill try
#706 [21:17] <Spikeschild> To the user called ok... are you still here?
#707 [21:17] <wizardb171b> yeah im not used to the at users so pls excuse me
#708 [21:17] <ok> yeah
#709 [21:18] <ok> cant get to .minecraft folder
#710 [21:18] <Spikeschild> Lol, it doesn't help that their username is just 'ok' lol
#711 [21:18] <Spikeschild> At the user: ok : We are going to re-install
#712 [21:18] <ok> wait found it
#713 [21:18] <wizardb171b> wtf vanilla 1.8.9 works but not anything else
#714 [21:18] <Spikeschild> At the user: ok...Open the Mods folder and tell me what you see
#715 [21:19] <wizardb171b> oh it just crashed lol
#716 [21:19] <ok> I have no mods folder
#717 [21:19] <wizardb171b> make one
#718 [21:19] <Spikeschild> Anna can you please help wizardb171b
#719 [21:19] <Spikeschild> At the user: ok...Do not make a mods folder
#720 [21:19] <ok> ok
#721 [21:19] <Spikeschild> At the user: ok...We are going to reinstall
#722 [21:20] <Spikeschild> At the user: ok...Open up control panel
#723 [21:20] <ok> ok
#724 [21:20] <ok> ok
#725 [21:20] <ok> wherer
#726 [21:20] <ok> *where
#727 [21:21] <wizardb171b> r u supposed to have no errors ...
#728 [21:21] <Spikeschild> At the user: ok...In Windows 8.1, you can also right-click on the Start button to bring up this handy quick-access menu. On the Apps screen, swipe or scroll to the right and find the Windows System category. Tap or click on the Control Panel icon under Windows System. Windows 8 will switch to the Desktop and open the Control Panel.
#729 [21:21] <Spikeschild> wizardb171b Idk :/
#730 [21:21] <wizardb171b> have u ever tried
#731 [21:22] <ok> ok in control panel
#732 [21:22] <wizardb171b> cuz i only activated the log because of this error
#733 [21:22] <Spikeschild> At the user: ok...Go to Programs
#734 [21:22] <ok> k
#735 [21:22] <Spikeschild> wizardb171b I have not had any errors myself, so I wouldn't know if you can run with errors
#736 [21:22] <wizardb171b> o
#737 [21:23] <Spikeschild> At the user: ok...Do you now see a list of all the programs?
#738 [21:23] <ok> yeah
#739 [21:23] <ok> now click minecrafft?
#740 [21:23] <Spikeschild> At the user: ok...Scroll down to Minecraft and double click it
#741 [21:24] * Devin9 [webchat@47.221.237.242] has joined #minecrafthelp
#742 [21:24] <ok> ok
#743 [21:24] <ok> says preparing to remove
#744 [21:24] <Devin9> who do I ask for help
#745 [21:24] <Spikeschild> Devin9 What do you need help with?
#746 [21:24] <ok> now?
#747 [21:25] <Devin9> My Mojang account
#748 [21:25] <Spikeschild> Anna appears to have disappeared, so there is only me helping at the moment
#749 [21:25] <Spikeschild> Devin9 What is wrong with your account? Please do not post any account info here.
#750 [21:25] <ok> but what devin
#751 [21:26] <ok> oooooooooooooooooooof
#752 [21:26] <ok> spikes
#753 [21:26] <Devin9> So basically I have gotten on my account before on my new computer and It wont let me sign in and my email has like been taken down for not being active on in.
#754 [21:26] <ok> what now
#755 [21:26] <Spikeschild> Yes?
#756 [21:26] <ok> so thats an email problem
#757 [21:27] <Spikeschild> At the user: ok...Has it uninstalled?
#758 [21:27] <Devin9> but I don't have that email so I cant reset the password.
#759 [21:27] <Spikeschild> Devin9 Have you tried accessing the email again?
#760 [21:27] <Devin9> yeah I was able to create a whole new email with that email I was using
#761 [21:28] <Devin9> but its not link so it wont send me the code
#762 [21:28] <Spikeschild> Devin9 So you cannot access the original email at all?
#763 [21:28] <Devin9> yeah
#764 [21:28] * oof [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#765 [21:28] <oof> lost ping
#766 [21:28] <oof> im "ok"
#767 [21:29] <Spikeschild> Yes you can access the email address?
#768 [21:29] <oof> now I reinstall?
#769 [21:29] <Spikeschild> oof I guessed lol
#770 [21:29] <wizardb171b> ive gotten to a point where i can finally get into the game without crashing... now i just cant join any worlds without crashing
#771 [21:29] <Devin9> No I can not access it
#772 [21:29] <Spikeschild> oof https://minecraft.net/en-us/download/
#773 [21:30] <Spikeschild> Devin9 You will have to contact the email provider to have the email address made accessable to you again
#774 [21:31] <Spikeschild> Sorry we cannot help you further Devin9
#775 [21:32] <Spikeschild> oof Are you installing?
#776 [21:33] <Spikeschild> wizardb171b Can you see the issue in the log?
#777 [21:33] <wizardb171b> yes
#778 [21:33] <Spikeschild> What appears to be the issue?
#779 [21:33] <wizardb171b> well there are over 40
#780 [21:33] <wizardb171b> so whould i copy and paste?
#781 [21:34] <Spikeschild> Well this is going to be a long night.....already 3.33am for me...
#782 [21:34] <Spikeschild> No I would need a screenshot
#783 [21:34] <wizardb171b> well just the code is -805306369
#784 [21:34] <wizardb171b> o
#785 [21:34] <Spikeschild> Upload to https://prnt.sc
#786 [21:34] <wizardb171b> k den
#787 [21:35] <wizardb171b> how do u send a screenshot on this
#788 [21:35] <wizardb171b> like discord?
#789 [21:35] <wizardb171b> k
#790 [21:35] <Spikeschild> Upload the screenshot to https://prnt.sc
#791 [21:35] * thelounge37 [webchat@c-73-162-215-132.hsd1.ca.comcast.net] has joined #minecrafthelp
#792 [21:35] * Espercorn kicked thelounge37 from #minecrafthelp (Reason: helounge37 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#793 [21:36] <wizardb171b> http://prntscr.com/l3dyg6
#794 [21:36] <wizardb171b> first one
#795 [21:36] <wizardb171b> http://prntscr.com/l3dyiv
#796 [21:36] <wizardb171b> yeah its really long
#797 [21:36] <Spikeschild> Lol
#798 [21:36] <Spikeschild> Please be patient while I read it and try to figure it out lol
#799 [21:37] <wizardb171b> XD
#800 [21:37] * Devin9 [webchat@47.221.237.242] has quit. (Quit: webchat.esper.net)
#801 [21:37] <wizardb171b> rip
#802 [21:39] <Spikeschild> wizardb171b Is your Java upto date?
#803 [21:39] <wizardb171b> i think
#804 [21:39] <wizardb171b> ill check
#805 [21:40] <wizardb171b> yeah im at the latest
#806 [21:40] <Spikeschild> Looks like it is also having issues with mods again. Try cutting the mods folder and putting it on desktop
#807 [21:40] <wizardb171b> i did
#808 [21:41] <Spikeschild> But in the screenshot you sent me, it is still trying to load up mods
#809 [21:41] <wizardb171b> ill show u it without mods
#810 [21:41] <Spikeschild> Thank you
#811 [21:42] <wizardb171b> http://prntscr.com/l3dzxt
#812 [21:42] <wizardb171b> http://prntscr.com/l3e00s
#813 [21:42] <wizardb171b> its always like 1 line too long
#814 [21:43] <wizardb171b> could almost fit it in 1 screen tho
#815 [21:45] <wizardb171b> lol i guess its gonna be a 12 o clock sleeping time for me again...
#816 [21:45] <Spikeschild> It's 3.45am here :/
#817 [21:45] <wizardb171b> ik
#818 [21:45] <wizardb171b> but im prob younger
#819 [21:46] <Spikeschild> More than likely!
#820 [21:46] <wizardb171b> and i also go to school soooooooo
#821 [21:46] <wizardb171b> yeh im gonna have like no sleep D:
#822 [21:46] <wizardb171b> atleast tomorrows holiday
#823 [21:46] <wizardb171b> :D
#824 [21:47] <Spikeschild> If you notice at the bottom of both pictures it again mentions a mod
#825 [21:47] <wizardb171b> yeah i was using forge without mods but i tried vanilla
#826 [21:48] <wizardb171b> http://prntscr.com/l3e194
#827 [21:48] <wizardb171b> auctually
#828 [21:48] <wizardb171b> wrong one
#829 [21:48] <wizardb171b> rip
#830 [21:48] <Spikeschild> lol
#831 [21:48] <Spikeschild> Have you tried simply re-installing it?
#832 [21:48] <Spikeschild> It seems to have a lot of issues with it's own files also
#833 [21:49] <wizardb171b> http://prntscr.com/l3e1ga
#834 [21:49] <wizardb171b> well
#835 [21:49] <wizardb171b> ima reinstall it now
#836 [21:49] <Spikeschild> Also I think you should lower the allocated RAM to 1500M
#837 [21:49] <Spikeschild> Or if you are reinstalling it, just check that it is at 1G and launch 1.12.2
#838 [21:50] <wizardb171b> o
#839 [21:50] <Spikeschild> What graphics card are you using?
#840 [21:50] <wizardb171b> wait
#841 [21:50] <Spikeschild> k
#842 [21:51] <wizardb171b> where is it in?
#843 [21:51] <wizardb171b> processor?
#844 [21:51] <wizardb171b> cant i just tell u my computer name :/
#845 [21:51] <Spikeschild> Sorry hun, but no lol
#846 [21:52] <Spikeschild> What Win version are you on?
#847 [21:52] <wizardb171b> 10
#848 [21:52] <Spikeschild> Ok, 1 sec
#849 [21:54] <Spikeschild> Do you have 'This PC' on your desktop?
#850 [21:54] <Spikeschild> Brb, got to let neighbor's cat in, she left him out all night again
#851 [21:55] <wizardb171b> lol
#852 [21:55] <Spikeschild> Back
#853 [21:55] <Spikeschild> It's cold out too poor fella
#854 [21:55] <Spikeschild> Good job I put the heating on lol
#855 [21:56] <Spikeschild> Imma have to buy a litter box I think lol
#856 [21:56] <wizardb171b> o
#857 [21:56] <wizardb171b> well i still dont know my graphics card
#858 [21:56] <Spikeschild> Do you have 'This PC' on your desktop?
#859 [21:56] <wizardb171b> all i know is processor
#860 [21:57] <wizardb171b> on this desktop?
#861 [21:57] <Spikeschild> Yes
#862 [21:57] <wizardb171b> in settings?
#863 [21:57] <Spikeschild> Or the desktop of the computer you are running MC on lol
#864 [21:58] <wizardb171b> i dont see any this pc anywhere
#865 [21:58] <Spikeschild> On the desktop there should be an icon called 'This PC'
#866 [21:58] <Spikeschild> No?
#867 [21:58] <wizardb171b> on the pinbar?
#868 [21:58] <Spikeschild> IDK! ROFL :)
#869 [21:58] <Spikeschild> Anywhere, desktop, pinbar, in the start menu thingy
#870 [21:59] <wizardb171b> hmm
#871 [21:59] <wizardb171b> i dont see anything
#872 [22:00] <Spikeschild> Ok, 1 sec
#873 [22:02] <Spikeschild> Type system in the search box on taskbar, and select About your PC...see what that brings up
#874 [22:02] <wizardb171b> k
#875 [22:02] <wizardb171b> alot of info about my pc lol
#876 [22:03] <Spikeschild> Sorry this is taking me a while I'm still on Win 7 lol
#877 [22:03] <wizardb171b> XD
#878 [22:03] <Spikeschild> Have you reinstalled yet?
#879 [22:03] <wizardb171b> mc or forge?
#880 [22:03] <Spikeschild> MC
#881 [22:03] <wizardb171b> i reinstalled forge
#882 [22:03] * Lowkeylime [webchat@99-130-60-44.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#883 [22:03] <wizardb171b> o
#884 [22:03] <wizardb171b> k wait
#885 [22:03] <Spikeschild> Do not reinstall Forge yet
#886 [22:04] <Spikeschild> We want to try pure vanilla first
#887 [22:04] <Spikeschild> No mods, no optifine, no forge etc
#888 [22:05] <wizardb171b> k]
#889 [22:06] <wizardb171b> o i can auctually log in on hypixel for vanilla
#890 [22:07] <wizardb171b> but still crashed idk why
#891 [22:07] <Lowkeylime> hey fellas
#892 [22:07] <Lowkeylime> having a weird issue
#893 [22:07] <wizardb171b> took longer tho
#894 [22:07] <Lowkeylime> can't connect to one specific server, but I have successfully connected to others
#895 [22:07] <Lowkeylime> https://pastebin.com/3AkTn1SV
#896 [22:07] <wizardb171b> wow
#897 [22:08] <wizardb171b> only 1
#898 [22:08] <wizardb171b> thats impressive
#899 [22:08] <Lowkeylime> only part that seems problematic is the unknown custom packed identifier portion
#900 [22:08] <Spikeschild> ROFL!!!!!
#901 [22:08] <wizardb171b> ?
#902 [22:08] <wizardb171b> anyways on vanilla its always exit code 1
#903 [22:08] <wizardb171b> on mods its another story...
#904 [22:09] <Spikeschild> Let me check exit code 1 for you
#905 [22:09] <wizardb171b> k
#906 [22:09] <Spikeschild> wizardb171b you read this: https://bugs.mojang.com/browse/MC-134983
#907 [22:09] <wizardb171b> http://prntscr.com/l3e615
#908 [22:09] <wizardb171b> k den
#909 [22:10] <Spikeschild> Is that the same exit code you had before?
#910 [22:10] <wizardb171b> for mods?
#911 [22:11] <wizardb171b> i think it was for mods ima see
#912 [22:11] <Spikeschild> Yes
#913 [22:11] <Spikeschild> Lowkeylime is it husscraft you are trying to connect ot?
#914 [22:11] <Spikeschild> *to
#915 [22:11] <Lowkeylime> yeah
#916 [22:11] <Lowkeylime> sorry i didnt specify
#917 [22:11] <Spikeschild> What happens after you join the game?
#918 [22:11] <Lowkeylime> nothing
#919 [22:11] <Lowkeylime> i can't join
#920 [22:11] <Lowkeylime> it reaches loading terrain, holds for a bit
#921 [22:11] <Spikeschild> '[23:01:55] [Client thread/INFO]: [CHAT] Lowkeylime joined the game'
#922 [22:12] <Spikeschild> I think it may be a server side issue
#923 [22:12] <Lowkeylime> the screen greys for about half a second (like it's finished loading) then i get the disconnected screen
#924 [22:12] <Lowkeylime> could be i guess
#925 [22:12] <Lowkeylime> other people have joined successfully
#926 [22:12] <Lowkeylime> but I never have
#927 [22:12] <Spikeschild> Or maybe you need certain mods on to join the server?
#928 [22:13] <wizardb171b> minecraft -805306369 is the error i had like 30 mins ago
#929 [22:13] <wizardb171b> but now it has no erros cuz i have to force close it
#930 [22:13] <Spikeschild> Ok, we might be getting somewhere wizardb171b
#931 [22:13] <Lowkeylime> right
#932 [22:13] <Lowkeylime> i don't see a modlist anywhere but i'll poke around
#933 [22:13] <Lowkeylime> thank you
#934 [22:13] <wizardb171b> well
#935 [22:13] <wizardb171b> auctually
#936 [22:14] <wizardb171b> it says exit 1 if i force it
#937 [22:14] <Spikeschild> Lowkeylime try husscraft.mcworlds.pro
#938 [22:15] <wizardb171b> its like a taunt... now i can atleast join mc but i cant join any worlds
#939 [22:15] <Spikeschild> Lowkeylime play.husscraft.net
#940 [22:15] <wizardb171b> but soon i will :D
#941 [22:15] <wizardb171b> ...
#942 [22:15] <wizardb171b> now i pressed a add server button and it crashed
#943 [22:15] <Spikeschild> rip
#944 [22:15] <wizardb171b> i think it crashes each time i press something
#945 [22:16] <wizardb171b> other than the singleplayer/multiplayer
#946 [22:16] <wizardb171b> i hate how it doesnt crash tho
#947 [22:16] <wizardb171b> it just doesnt respont
#948 [22:17] <wizardb171b> u can kinda if u spam the X
#949 [22:17] <Lowkeylime> i've been trying both IPs and they have the same result it looks like
#950 [22:17] <Lowkeylime> https://pastebin.com/iig7TS8Q
#951 [22:18] <wizardb171b> hey
#952 [22:18] <wizardb171b> i got the error minecraft -805306369 again
#953 [22:18] <wizardb171b> i think it happens when i dont force it to close
#954 [22:19] <Spikeschild> Lowkeylime go here: https://minecraft-mp.com/server-s179940 and then join the discord server, maybe they can help?
#955 [22:19] <Lowkeylime> i have, no reply there yet either
#956 [22:19] <Lowkeylime> thank you for the help
#957 [22:19] <Lowkeylime> im just gonna sleep on it lmao
#958 [22:19] <Spikeschild> Sorry I could help further
#959 [22:19] <wizardb171b> i still get -805306369 -_-
#960 [22:20] <wizardb171b> what does it mean
#961 [22:20] <Lowkeylime> no problem man, appreciate the effort
#962 [22:20] <Spikeschild> I'm a Ms ;)
#963 [22:20] <Spikeschild> wizardb171b I'm still trying to search through the big list for you
#964 [22:20] <wizardb171b> but the thread says its a 1.13 glitch
#965 [22:20] <wizardb171b> im using 1.8.9
#966 [22:20] <wizardb171b> ?????
#967 [22:20] <wizardb171b> nani
#968 [22:21] <wizardb171b> ive broken the circle
#969 [22:21] <wizardb171b> wait
#970 [22:21] <wizardb171b> how big is the list
#971 [22:21] <Spikeschild> Try here: https://bugs.mojang.com/browse/MCL-6550
#972 [22:23] <wizardb171b> i gtg
#973 [22:23] * wizardb171b [webchat@tnhlon4048w-lp130-07-70-27-135-154.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#974 [22:23] <Spikeschild> Ok, good night
#975 [22:24] <Spikeschild> Anyone else need help before I leave too?
#976 [22:26] <Spikeschild> Ok Bye all
#977 [22:26] <Spikeschild> Ok Bye all
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