#MinecraftHelp > 2018-10-10
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#3 [05:11] * Bebo [webchat@bzq-79-177-38-14.red.bezeqint.net] has joined #minecrafthelp
#4 [05:12] <Bebo> Hello, my question is what's the mobcap in realms world?
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#8 [07:24] <Naruto_BR00> nao consigo jogar ele aparece a tela mas nao fas nada
#9 [07:25] <Greymagic27> ??> Naruto_BR00 lang/pt
#10 [07:25] <Absol> Naruto_BR00: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#14 [07:56] <jacob> i have had my account for years, and ive tried loggin today and it wont let me, ive requested a password change but i never got the email
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#16 [10:51] * sean [webchat@dhcp-108-170-132-197.cable.user.start.ca] has joined #minecrafthelp
#17 [10:51] <sean> hi
#18 [10:51] <Greymagic27> Howdy
#19 [10:52] <sean> I made an account around 7-8 years ago and when I try to log into it now I am unable to get back into it
#20 [10:52] <Greymagic27> What does it say when you try to login?
#21 [10:52] <sean> Invalid email address or password
#22 [10:53] <Greymagic27> ??> sean account/send-email
#23 [10:53] <Absol> sean: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#24 [10:53] <Absol> sean: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#25 [10:53] <Greymagic27> ??> sean account/trans-id
#26 [10:53] <Absol> sean: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#27 [10:53] <sean> i remember trying to do thatbefore
#28 [10:53] <sean> at the time my mom payed for me
#29 [10:54] <Greymagic27> Send it again and hopefully they will get back to you
#30 [10:54] <sean> i chdecked her paypal purchases and it only went back to 2015
#31 [10:54] <sean> and I am pretty sure she used paypal to pay for it
#32 [10:54] <Greymagic27> Early mid or late 2015?
#33 [10:54] <mattym> ??> sean paypal/history
#34 [10:55] <Absol> sean: To view older PayPal account history, login to https://paypal.com, select Activity, Statements -> Activity Export, and choose Basic search. This will allow you to search older transaction history.
#35 [10:55] <sean> 'i would need to check again hold on a minute
#36 [10:55] <Greymagic27> Never knew about that command E.E
#37 [10:59] <sean> when i check her paypal account and go to statements, there is not an option for activity export
#38 [10:59] <mattym> sean, One moment
#39 [11:00] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#40 [11:00] <sean> ok i'll also be back in 5 mins got to go to the washroom
#41 [11:03] <mattym> sean, Seems like they have changed it a bit, try choosing the custom option on statements, and then setting the date manually. It does seem however there may be a wait time on getting older info now.
#42 [11:05] <sean> ok i will try that now
#43 [11:07] <sean> shouldn't i be able to check her email for the paypal receipt as well?
#44 [11:08] <mattym> sean, That may help narrow down the date, but I am not sure if that will have the ID.
#45 [11:08] <sean> also im not totally sure but I think my mom at some point changed her email also
#46 [11:08] <sean> it used to be a hotmail one then it changed to gmail
#47 [11:12] <sean> also why doesn't minecraft has its own chat support
#48 [11:12] <sean> isn't the company worth over a billion?
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#51 [11:22] <oBecky> Hey can someone help me, my friend cant see any skins or even her own in any minecraft serevr, any help??? <3
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#56 [12:21] * Dan0 [webchat@93-75-248-114.lvv.volia.net] has joined #minecrafthelp
#57 [12:21] <Dan0> Hello, I was having a problem with my account. I do not remember the password and every time I try to send a email to reset it I never get the email from mojang to do this, but I am able to get emails from other things.
#58 [12:22] <mattym> ??> Dan0 account/send-email
#59 [12:22] <Absol> Dan0: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#60 [12:22] <Absol> Dan0: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#61 [12:23] <Dan0> unfortunately I do not have my transaction ID
#62 [12:23] <Dan0> but I Do not understand why this is the only email I am not getting
#63 [12:29] * ghgghg [webchat@p5B10DF57.dip0.t-ipconnect.de] has joined #minecrafthelp
#64 [12:29] <ghgghg> hello
#65 [12:29] <ghgghg> i cant use my redeem code
#66 [12:29] <ghgghg> hello ?
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#68 [13:22] * iSwiX [webchat@176-156-107-48.abo.bbox.fr] has joined #minecrafthelp
#69 [13:22] <iSwiX> Hello
#70 [13:22] <iSwiX> someone ?
#71 [13:25] <iSwiX> hi
#72 [13:26] <iSwiX> I forgot my passsword, I tried to reset it but the mail never arrives
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#76 [13:55] <Parzim> Got problem minecraft do not respond Says: java(tm) platform se binary
#77 [13:55] <Parzim> What can i do?
#78 [14:04] <Parzim> someone online?
#79 [14:06] * PetrPodzimek [webchat@gw3.itbusiness.cz] has joined #minecrafthelp
#80 [14:07] <PetrPodzimek> After I try login to minecraft.net I am getting message "An error prevented your request from being processed. Please try again."
#81 [14:07] <PetrPodzimek> What is wrong please?
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#84 [14:14] <PetrPodzimek> After I try login to minecraft.net I am getting message "An error prevented your request from being processed. Please try again."
#85 [14:14] <PetrPodzimek> What is wrong please?
#86 [14:44] <yuken> Is the jar launcher not available anymore for Minecraft?
#87 [14:47] <urielsalis> nope
#88 [14:47] <urielsalis> (For Windows)
#89 [14:47] <urielsalis> but the Linux .jar works perfectly
#90 [14:47] <yuken> Is there any way to get it through an official Mojang source? because that really... messes with my attempts to get MC running on an ARM device.
#91 [14:47] <yuken> urielsalis, where is the Linux jar? I can't find it anywhere o-o
#92 [14:48] <urielsalis> alternative downloads https://minecraft.net/en-us/download/alternative/
#93 [14:48] <yuken> It isn't there.
#94 [14:48] <urielsalis> oh, they changed it to a tar
#95 [14:48] <urielsalis> You cant compile from source?
#96 [14:49] <yuken> From source? There is no source there.
#97 [14:49] <yuken> It's an Electron app now.
#98 [14:49] <yuken> well, CEF.
#99 [14:49] <urielsalis> hmm
#100 [14:50] <yuken> I just dunno why they'd get rid of the official jar launcher, even if it wasn't compatible with the most recent versions.
#101 [14:50] <yuken> The only option would be a pirated version with a jar, or some third party launcher that still uses jar.
#102 [14:50] <urielsalis> one sec
#103 [14:51] <urielsalis> yuken, https://aur.archlinux.org/packages/minecraft/
#104 [14:51] <yuken> That uses the new CEF launcher on their site :(
#105 [14:51] <yuken> Wait.
#106 [14:51] <urielsalis> yuken, not that one :P
#107 [14:51] <yuken> oooh lala, that works!
#108 [14:52] <yuken> I love you urielsalis, I thought it was minecraft-launcher for a sec <3
#109 [14:52] * urielsalis tips hat
#109 [14:52] <yuken> Now, what's this I've heard about 1.12 and 1.13 running like... horse crap? Seems like some people are having trouble running it even on high-end setups.
#110 [14:53] <urielsalis> 1.13.1 runs fine for most people, vocal minority being loud as always :P
#111 [14:53] <yuken> I'm trying to run Java MC as a client (not singleplayer) on a Raspberry Pi 3, so if 1.12 or 1.13 run like crap, I'll have to run 1.7.10 or so.
#112 [14:53] <urielsalis> 1.13 did update to LWJGL3, so some really old GPUs are having issues
#113 [14:53] <yuken> ah, that makes sense, and means I'm probably stuck on 1.12 for the Pi
#114 [14:53] <yuken> LWJGL3 doesn't build properly on ARM yet.
#115 [14:53] <urielsalis> A RPI3 should run fine
#116 [14:54] <yuken> the Pi 3 has the hardware necessary but last I checked, LWJGL3 doesn't do ARM yet, does it?
#117 [14:54] <urielsalis> You can compile it yourself, opensource ftw
#118 [14:54] <yuken> that's what I meant, it doesn't compile on ARM! :o
#119 [14:54] <urielsalis> native opengl binaries :c
#120 [14:55] <yuken> hm, actually
#121 [14:55] <yuken> ARM support was planned for 3.0.2, they're on 3.2.0 now, so maybe?
#122 [14:55] <urielsalis> yuken, https://github.com/LWJGL/lwjgl3/issues/206
#123 [14:55] <urielsalis> seems there are workaroudns
#124 [14:56] <yuken> hm, I'll figure it out. If it doesn't work, LWJGL2 does - 1.12 and older run on that, right?
#125 [14:56] <urielsalis> yuken, latest comments has a guy that compiled it on the PI and did some branches
#126 [14:56] <yuken> oooh, nice.
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#131 [15:42] <Gvain> I can't get into my minecraft account becuase it has been a very long time and that email no longer works
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#136 [16:42] * VituhBr [webchat@45.6.183.183] has joined #minecrafthelp
#137 [16:43] <VituhBr> help me
#138 [16:58] <tyteen4a03> ??> VituhBr scold/pm
#139 [16:58] <Absol> VituhBr: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#140 [16:59] <VituhBr> okay sorry
#141 [17:00] <VituhBr> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL. What should I do?
#142 [17:00] <tyteen4a03> ??> VituhBr win/dxdiag
#143 [17:00] <Absol> VituhBr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#144 [17:04] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
#145 [17:07] <VituhBr>
#146 [17:09] * ItzKing [webchat@122-60-222-15-vdsl.sparkbb.co.nz] has joined #minecrafthelp
#147 [17:10] <ItzKing> http://paste.ubuntu.com/12345678/
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#150 [17:23] <Marazzle> Hello, I just purchased your game and tried to play with a friend. was wondering since i purchased off the website and my friend purchased through xbox, can we not play together? also if so, is there anyway i can refund and purchase the right one?
#151 [17:24] <VituhBr> Are you going to help me?
#152 [17:29] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
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#157 [17:36] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
#158 [17:36] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
#159 [17:36] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
#160 [17:36] <VituhBr> Help me
#161 [17:37] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
#162 [17:37] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
#163 [17:37] <VituhBr> https://paste.ubuntu.com/p/Y8pJcSGB27/
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#165 [18:10] * kuro7 [webchat@pool-108-27-252-221.nycmny.fios.verizon.net] has joined #minecrafthelp
#166 [18:10] <kuro7> hello, im having an issue downloading 1.13.1 for the first time
#167 [18:11] * Nobozarb [webchat@207.244.109.182] has joined #minecrafthelp
#168 [18:12] <kuro7> Pretty much whats happening is when i click the green button to start downloading 1.13.1, after a few seconds it'll say "unable to save download.hr_hr.json"
#169 [18:12] <kuro7> Im not sure what to do and what could be causing it
#170 [18:12] <Nobozarb> I am unable to login to minecraft.net. When attempting to, I receive this message: "Oops!
#171 [18:12] <Nobozarb> An error prevented your request from being processed. Please try again."
#172 [18:15] <kuro7> Could anyone help me?
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#174 [18:18] <Nobozarb> If this information is needed, I am on macOS and have not used mcleaks.
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#177 [19:07] * jokerrt69 [webchat@70-137-59-156.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#178 [19:09] <jokerrt69> how do i change my account email and password if i cant remember the security question answers i made the account like 7 years ago
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#180 [19:12] * dave is now known as Guest94910
#181 [19:13] <Guest94910> im waiting for a refund and its not in my bank yet and its been two weeks.
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#185 [19:35] <Jmoney> hi, my minecraft seems to not ever give me the game menu, it seems to be stuck on the loading screen of ANY version I use, can someone help me with this issue please?
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#187 [19:37] <Jackson> Hey um so I keep having this problem where i start up minecraft but then it crashes and says something about a runtime error, Program: C:\Program F..., R6025 - pure virtual function call. This keeps happening even after I've updated my Java, uninstalled/reinstalled computer updates and pretty much after everything else I've tried. I also have notic
#188 [19:37] <Jackson> ed that before it launches it says: "Unpacking .... 1.6-natives-windows.jar" and then it launches without completing it. I tried deleting and .jar's that had a 1.6-native-windows but it redownloaded them. They all seem to be lwjgl files. Also want to mention that this only is happening in 1.13.1 I opened minecraft just fine on 1.12.2.
#189 [19:38] <Jackson> If someone could help that would be fantastic
#190 [19:47] <Jackson> no one?
#191 [19:58] <Jackson> is this chat dead or something?
#192 [20:00] <mattym> ??> Jackson launcher/log
#193 [20:00] <Absol> Jackson: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#194 [20:11] * Jackson [webchat@c-73-120-53-193.hsd1.tn.comcast.net] has joined #minecrafthelp
#195 [20:12] <Jackson> im back
#196 [20:12] <Jackson> Absol i did the thing https://paste.ubuntu.com/p/ygyJvSR4wQ/
#197 [20:12] <Jackson> it stayed open for a second then bugged out then crashed
#198 [20:12] <mattym> ??> Jackson win/dxdiag
#199 [20:12] <Absol> Jackson: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#200 [20:15] <Jackson> Absol https://paste.ubuntu.com/p/9BwyF8374F/
#201 [20:16] <mattym> Jackson, Ok one moment.
#202 [20:16] <mattym> Jackson, Download and Install the file from this page https://www.geforce.com/drivers/results/138568
#203 [20:28] <Jackson> I'm downloading it rn it's just taking a little bit
#204 [20:28] <mattym> Jackson, Take your time
#205 [20:32] <Jackson> I make an account I'm guessing?
#206 [20:32] <mattym> Jackson, Shouldnt need to for any of that
#207 [20:33] <Jackson> ok i closed the login thingy
#208 [20:33] <Jackson> so now what do i do?
#209 [20:34] <mattym> Jackson, Did the installation complete?
#210 [20:34] <Jackson> yes
#211 [20:34] <mattym> Jackson, Try running the game again
#212 [20:34] <Jackson> okie dokie
#213 [20:35] <Jackson> It crashed again
#214 [20:36] <mattym> Jackson, Do the following instructions from Absol, but restart the computer before running the game again
#215 [20:36] <mattym> ??> Jackson win/reinst
#216 [20:36] <Absol> Jackson: You may need to reinstall the locally installed files that Minecraft puts into place.
#217 [20:36] <Absol> Jackson: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#218 [20:36] <Jackson> okay wish me luck
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#220 [20:38] <Jackson> it wont let me delete the launcher_log
#221 [20:39] <Jackson> do i just move that out of the folder or leave it in there?
#222 [20:39] <mattym> Jackson, Make sure everything is closed
#223 [20:39] <Jackson> oh silly me
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#226 [20:48] * Jackson9 [webchat@c-73-120-53-193.hsd1.tn.comcast.net] has joined #minecrafthelp
#227 [20:59] <Jackson9> mattym IT WORKED THANK YOU SO MUCH
#228 [21:06] * Zainab [webchat@S0106c8fb2678507b.vf.shawcable.net] has joined #minecrafthelp
#229 [21:07] <Zainab> hi
#230 [21:08] <Zainab> My minecraft crashes on startup. What can i do?
#231 [21:09] <Zainab> The game crashed whilst initializing game
#232 [21:10] <Zainab> that's what is said
#233 [21:14] <Jackson9> mattym so for some reason optifine still crashes it
#234 [21:15] <Jackson9> do you know why that is?
#235 [21:22] * bongus [webchat@c-69-140-143-0.hsd1.md.comcast.net] has joined #minecrafthelp
#236 [21:24] <bongus> Minecraft will not load the newest release past the splash screen and won't even load the splash screen on forge or optifine. All versions are not working.
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#240 [21:40] <Ariana> como hago para entar en minecraft
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