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#3 [00:57] * manson [webchat@n219077002182.netvigator.com] has joined #minecrafthelp
#4 [00:58] <manson> Error: java.lang.RuntimeException: java.lang.NullPointerException
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#12 [02:56] <Blank> I cant download one of the files for the game apparently
#13 [02:56] <Blank> And i dont know what to do
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#15 [03:39] * ItzRaZZ0R12 [webchat@p5098a16d.dip0.t-ipconnect.de] has joined #minecrafthelp
#16 [03:39] <ItzRaZZ0R12> Hello
#17 [03:40] <ItzRaZZ0R12> I cant login in my account
#18 [03:40] <urielsalis> What happens when you try?
#19 [03:40] <ItzRaZZ0R12> I forgett my passwort and my email adress because my account is 8 years old and i was a kid
#20 [03:41] <urielsalis> ??> ItzRaZZ0R12 account/send-email
#21 [03:41] <Absol> ItzRaZZ0R12: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#22 [03:41] <Absol> ItzRaZZ0R12: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#23 [03:41] <urielsalis> ??> ItzRaZZ0R12 account/trans-id
#24 [03:41] <Absol> ItzRaZZ0R12: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#25 [03:45] <ItzRaZZ0R12> i dont have all of this
#26 [05:59] * thr3343 [~thr3343_@5.151.221.208] has joined #minecrafthelp
#27 [06:08] * KKHAOS [webchat@140.136.189.59.starhub.net.sg] has joined #minecrafthelp
#28 [06:09] <KKHAOS> hi, i am using a modded version of minecraft 1.12.2 but whenever I try to load a world, it crashes. Is there a way to stop this?
#29 [06:09] <Greymagic27> ??> KKHAOS mods
#30 [06:10] <Absol> KKHAOS: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#31 [06:10] <KKHAOS> okay, so where do i go for this kind of support
#32 [06:10] <Greymagic27> Minecraft fourms or the minecraft discord
#33 [06:10] <KKHAOS> ok
#34 [06:10] * KKHAOS [webchat@140.136.189.59.starhub.net.sg] has quit. (Client Quit)
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#36 [06:39] * Espercorn kicked thelounge81 from #minecrafthelp (Reason: helounge81 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#37 [07:15] * pepi123456789 [webchat@85.130.126.4] has joined #minecrafthelp
#38 [07:15] <pepi123456789> pp==
#39 [07:16] <Greymagic27> ?
#40 [07:17] * Gabry-chan [webchat@72-21-196-67.amazon.com] has joined #minecrafthelp
#41 [07:18] <pepi123456789> #minecrafthelp
#42 [07:18] <Greymagic27> Yes?
#43 [07:18] <Gabry-chan> Hi, I wanna know how I can access the water biomes on the PS Vita version.
#44 [07:18] * pepi123456789 [webchat@85.130.126.4] has quit. (Client Quit)
#45 [07:18] <Gabry-chan> Game is updated but even that I started a new map, I cannot find any underwater biomes.
#46 [07:18] <Gabry-chan> Any help?
#47 [07:22] <Gabry-chan> Hello?
#48 [07:39] * aDAd [webchat@85.130.126.4] has joined #minecrafthelp
#49 [07:40] <aDAd> #minecrafthelp
#50 [07:40] * aDAd [webchat@85.130.126.4] has quit. (Client Quit)
#51 [07:44] <Gabry-chan> Game is updated but even that I started a new map, I cannot find any underwater biomes.
#52 [07:52] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
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#56 [09:07] * Neyrox18 [webchat@abo-107-82-68.mrs.modulonet.fr] has joined #minecrafthelp
#57 [09:07] <Neyrox18> g
#58 [09:07] <Greymagic27> ?
#59 [09:08] <Neyrox18> bonsoir
#60 [09:08] <Greymagic27> Neyrox18, Can you speak english?
#61 [09:08] <Neyrox18> no
#62 [09:09] <Greymagic27> Use translate.com
#63 [09:09] * Webchat_26140 [webchat@188-163-42-17.broadband.kyivstar.net] has joined #minecrafthelp
#64 [09:09] * Espercorn kicked Webchat_26140 from #minecrafthelp (Reason: ebchat_26140 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#65 [09:09] <Neyrox18> okay
#66 [09:13] <Neyrox18> I can't run minecraft tell me username or password invalid how can I do?
#67 [09:13] <Greymagic27> ??> Neyrox18 account/send-email
#68 [09:13] <Absol> Neyrox18: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#69 [09:13] <Absol> Neyrox18: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#70 [09:13] <Greymagic27> ??> Neyrox18 account/trans-id
#71 [09:13] <Absol> Neyrox18: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#72 [09:15] <Neyrox18> I did not understand
#73 [09:16] <Greymagic27> Vous devez envoyer mojang un email
#74 [09:16] <Greymagic27> : https://help.mojang.com/customer/portal/emails/new
#75 [09:16] <Greymagic27> Vous trouverez ici votre ID de transaction : https://help.mojang.com/customer/portal/articles/361380
#76 [09:16] <Neyrox18> déjà fait
#77 [09:17] <Greymagic27> You will need to wait for a reply from mojang now Neyrox18
#78 [09:19] <Neyrox18> I already had an email and it said mount that it could do nothing ' is for her that I come to you today
#79 [09:19] <Greymagic27> Neyrox18, Did you give them a transaction ID?
#80 [09:21] <Neyrox18> Not because my dad has more that email address so I can not find
#81 [09:21] <Greymagic27> When did you buy minecraft?
#82 [09:22] <Neyrox18> In 2013
#83 [09:22] <Greymagic27> ??> Neyrox18 account/trans-id/skrill
#84 [09:22] <Absol> Neyrox18: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through December 2013, and is used for gift code purchases only currently.
#85 [09:22] <Absol> Neyrox18: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#86 [09:25] <Neyrox18> OK but do you think that his going to market and that I could play soon?
#87 [09:26] <Greymagic27> Neyrox18, If you send them that email you will get the transaction ID. From there you can email mojang about the problem
#88 [09:29] <Neyrox18> okay merci
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#95 [10:38] * Mathew21 [webchat@ip51cc0afe.speed.planet.nl] has joined #minecrafthelp
#96 [10:38] <Mathew21> hello
#97 [10:38] <Greymagic27> Hello
#98 [10:38] <Mathew21> you are a person right
#99 [10:39] <Greymagic27> I am a real person, yes
#100 [10:39] <Mathew21> where can i ask a question
#101 [10:39] <Mathew21> im confused
#102 [10:39] <Greymagic27> You can ask here
#103 [10:39] <Mathew21> okay great
#104 [10:39] <Mathew21> so hm
#105 [10:39] <Mathew21> its a long story
#106 [10:40] <Mathew21> my uncle right he passed away and he told me his password but when he playen it version (1.7.10) you did not need an email adress to login so i dont know his email can yall help me
#107 [10:40] <Greymagic27> ??> Mathew21 account/send-email
#108 [10:40] <Absol> Mathew21: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#109 [10:40] <Absol> Mathew21: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#110 [10:40] <Greymagic27> ??> Mathew21 account/trans-id
#111 [10:40] <Absol> Mathew21: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#112 [10:41] <Mathew21> can i maybe get a human response
#113 [10:42] <Greymagic27> I am a human..
#114 [10:42] <Mathew21> alright thx guys
#115 [10:42] * Nick [webchat@23.27.44.45] has joined #minecrafthelp
#116 [10:43] <Nick> Hey
#117 [10:43] <Greymagic27> Hey
#118 [10:43] * Nick is now known as Guest91111
#119 [10:43] <Guest91111> ok
#120 [10:43] <Guest91111> maybe you can speak german
#121 [10:44] <Greymagic27> I can't speak german, Sorry
#122 [10:44] <Guest91111> ok
#123 [10:44] <Guest91111> no bad
#124 [10:45] <Guest91111> And although my password is not accepted
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#126 [10:45] <Greymagic27> ??> Guest91111 account/send-email
#127 [10:45] <Absol> Guest91111: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#128 [10:45] <Absol> Guest91111: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#129 [10:45] <Greymagic27> ??> Guest91111 account/trans-id
#130 [10:45] <Absol> Guest91111: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#131 [10:45] * jsgrant- [~jsgrant@2600-6c40-4000-0c78-0000-8246-28b1-ba0d.dhcp6.chtrptr.net] has joined #minecrafthelp
#132 [10:46] <Guest91111> ok wait
#133 [10:45] * team8 [webchat@cm-171-100-19-158.revip10.asianet.co.th] has joined #minecrafthelp
#134 [10:45] <team8> ggggggggggg
#135 [10:45] <Greymagic27> team8, ?
#136 [10:46] <Guest91111> There is yes I should enter my name Ingame Your name (required):
#137 [10:47] <Greymagic27> Just fill out the boxes Guest91111
#138 [10:47] * jsgrant- [~jsgrant@2600-6c40-4000-0c78-0000-8246-28b1-ba0d.dhcp6.chtrptr.net] has quit. (Remote host closed the connection)
#139 [10:47] <Guest91111> ok
#140 [10:47] * jsgrant- [~jsgrant@2600-6c40-4000-0c78-0000-8246-28b1-ba0d.dhcp6.chtrptr.net] has joined #minecrafthelp
#141 [10:47] * team8 [webchat@cm-171-100-19-158.revip10.asianet.co.th] has quit. (Client Quit)
#142 [10:52] * Dan [webchat@7.108.74.188.in-addr.arpa] has joined #minecrafthelp
#143 [10:52] <Dan> Yo I can log into my MC account
#144 [10:52] <Greymagic27> ??> Dan account/send-email
#145 [10:52] <Absol> Dan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#146 [10:52] <Absol> Dan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#147 [10:52] <Greymagic27> ??> Dan account/trans-id
#148 [10:52] <Absol> Dan: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#149 [10:54] * Dan [webchat@7.108.74.188.in-addr.arpa] has quit. (Client Quit)
#150 [10:55] <Guest91111> Oh man sorry that I wasted your time but my dad is not there and he has the password of the e-mail but that's not the password where minecraft belongs as well I have another one
#151 [10:55] <Greymagic27> Guest91111, No that's fine, i'm always here to help :)
#152 [10:55] <Guest91111> ok
#153 [10:55] <Guest91111> thx
#154 [10:55] * albert [webchat@cb9-162191-64.cloudburst9.net] has joined #minecrafthelp
#155 [10:55] <Greymagic27> Your welcome
#156 [10:57] <Guest91111> bye Bye
#157 [10:57] <Greymagic27> Bye
#158 [10:57] <Guest91111> have a nice day
#159 [10:57] <albert> I have my computer brightness on 0% and whenever I open minecraft it increases to at least 20%. I have very light sensitive eyes and can only look at screens when they're on 0%. I have disabled adaptive brightness on my computer but this keeps happening. I physically can't play it now without getting a migraine and I've restarted it multiple times.
#160 [10:57] <albert> How do I fix this
#161 [10:58] <Guest91111> ok
#162 [10:59] * Guest91111 [webchat@23.27.44.45] has quit. (Quit: webchat.esper.net)
#163 [11:04] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#164 [11:04] * Evpatiy_Kolovrat [webchat@x5f730b3e.dyn.telefonica.de] has joined #minecrafthelp
#165 [11:05] <Evpatiy_Kolovrat> Hello, I got hacked and he changed the email address aswell as the password is there any chance that i could get it back
#166 [11:08] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#167 [11:26] * Neyrox18 [webchat@abo-107-82-68.mrs.modulonet.fr] has quit. (Quit: webchat.esper.net)
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#169 [12:06] * clarjon1 [~clarjon1@23-248-49-195.tpia.execulink.com] has joined #minecrafthelp
#170 [12:18] * Scifi [webchat@76-11-115-27.eastlink.ca] has joined #minecrafthelp
#171 [12:19] * scifi9902 [webchat@76-11-115-27.eastlink.ca] has joined #minecrafthelp
#172 [12:20] <scifi9902> my minecraft wont start because of pixel accelleration
#173 [12:20] <Greymagic27> ??> scifi9902 win/dxdiag
#174 [12:20] <Absol> scifi9902: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#175 [12:20] <scifi9902> getting it now
#176 [12:21] <scifi9902> https://hastebin.com/icepocunan.diff
#177 [12:21] <scifi9902> thats my dxdiag
#178 [12:31] <scifi9902> https://paste.ubuntu.com/p/CfZj3YMvSp/
#179 [12:31] <scifi9902> didint know if you wanted it specifically in that
#180 [12:53] * PneuX [webchat@brp31-1-88-173-156-65.fbx.proxad.net] has joined #minecrafthelp
#181 [12:53] <PneuX> Hi all
#182 [12:53] <Greymagic27> PneuX, Hi
#183 [12:54] <Greymagic27> scifi9902, Sorry I had to go for ages :P. I'm not sure how to help you as I am new to dxdiags. Do you mind waiting for a more experianced person?
#184 [12:57] <PneuX> https://paste.ubuntu.com/p/pJWsfgn4Dn/
#185 [13:01] * scifi9902 [webchat@76-11-115-27.eastlink.ca] has joined #minecrafthelp
#186 [13:01] <scifi9902> sorry my internet timed out
#187 [13:01] <Greymagic27> PneuX, Is this the message your friend is getting? 'io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#188 [13:01] <Greymagic27> '
#189 [13:02] <Greymagic27> scifi9902, That is ok
#190 [13:02] <scifi9902> https://paste.ubuntu.com/p/CfZj3YMvSp/
#191 [13:02] <scifi9902> thats my dxdiag
#192 [13:02] <Greymagic27> scifi9902, I know but I am not sure what to do next
#193 [13:02] <scifi9902> oh ok
#194 [13:02] <scifi9902> didint know if it got deleted cause i logged out
#195 [13:03] <Greymagic27> No, The messages stay :P
#196 [13:03] <scifi9902> sorry my bad
#197 [13:03] <Greymagic27> That is ok
#198 [13:25] * jsgrant- [~jsgrant@2600-6c40-4000-0c78-0000-8246-28b1-ba0d.dhcp6.chtrptr.net] has quit. (Remote host closed the connection)
#199 [13:26] <PneuX> Greymagic27 Yes
#200 [13:28] <scifi9902> wait greymagic is it because i factory reset my pc
#201 [13:30] * jsgrant- [~jsgrant@2600-6c40-4000-0c78-0204-b599-56f0-d8ee.dhcp6.chtrptr.net] has joined #minecrafthelp
#202 [13:30] * mink [webchat@164.254.125.91.dyn.plus.net] has joined #minecrafthelp
#203 [13:31] * mink [webchat@164.254.125.91.dyn.plus.net] has quit. (Client Quit)
#204 [13:33] * zoiric [webchat@212.92.115.147] has joined #minecrafthelp
#205 [13:33] <zoiric> So we've got an issue
#206 [13:33] <zoiric> I don't remember my account security questions
#207 [13:34] <zoiric> and i don't have access to my old e-mail adress
#208 [13:34] <scifi9902> rip
#209 [13:34] <scifi9902> do you got the tid
#210 [13:34] <zoiric> ye
#211 [13:34] <zoiric> uhm
#212 [13:34] <zoiric> idk what that is
#213 [13:34] <scifi9902> transaction id
#214 [13:34] <scifi9902> if so you can probs use that
#215 [13:34] <zoiric> Nope
#216 [13:35] <zoiric> That's the issue
#217 [13:35] <scifi9902> rip
#218 [13:35] <scifi9902> my issue is pixel accelleration lol
#219 [13:36] <zoiric> lel
#220 [13:36] * PneuX [webchat@brp31-1-88-173-156-65.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#221 [13:37] <scifi9902> ill have to wait for someone to respond
#222 [13:37] <scifi9902> imma watch tv while i wait
#223 [13:39] <zoiric> cool
#224 [13:45] * scifi9902 [webchat@76-11-115-27.eastlink.ca] has quit. (Quit: webchat.esper.net)
#225 [13:45] * teddalingur [webchat@85-220-9-196.dsl.dynamic.simnet.is] has joined #minecrafthelp
#226 [13:45] <teddalingur> hello
#227 [13:46] <teddalingur> Does anyone know why i cant login and cant reset my password?
#228 [13:51] <zoiric> Depends
#229 [13:51] <zoiric> Why can't you reset your password
#230 [13:51] <zoiric> Do you not have access to your old e-mail>
#231 [13:52] * thr3343 [~thr3343_@5.151.221.208] has quit. (Read error: Connection reset by peer)
#232 [13:52] * Chrome [webchat@pool-173-52-221-103.nycmny.fios.verizon.net] has joined #minecrafthelp
#233 [13:53] <Chrome> My minecraft wont open every time I do this happens:The game crashed whilst initializing game
#234 [13:53] <Chrome> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#235 [13:54] <Chrome> Anyone have a solution?
#236 [13:56] * thr3343 [~thr3343_@5.151.221.208] has joined #minecrafthelp
#237 [13:56] * teddalingur [webchat@85-220-9-196.dsl.dynamic.simnet.is] has quit. (Quit: webchat.esper.net)
#238 [13:57] * Lord_of_Life_ [~Lord@46.217.127.117] has joined #minecrafthelp
#239 [13:57] * Bqnan [webchat@2-104-15-67-cable.dk.customer.tdc.net] has joined #minecrafthelp
#240 [13:57] <Bqnan> hi
#241 [13:57] <Bqnan> hi
#242 [13:58] * Bqnan [webchat@2-104-15-67-cable.dk.customer.tdc.net] has left #minecrafthelp
#243 [13:59] * Lord_of_Life [~Lord@46.217.177.44] has quit. (Ping timeout: 202 seconds)
#244 [14:11] <Chrome> I guess this is dead ;/
#245 [14:57] * lopeli [webchat@b018a68e.bb.sky.com] has joined #minecrafthelp
#246 [14:58] <lopeli> everytime I hit play on my minecraft launcher, it goes to open the game, but them goes to the "minecraft (not responding)" and says its to do with java. I was wondering how to fix it? I have a crash log if needed
#247 [15:01] <lopeli> the error says "Java(TM) Platform SE binary is not responding" if that is of any help
#248 [15:32] * Bloxbuster [webchat@64-126-49-125.dyn.everestkc.net] has joined #minecrafthelp
#249 [15:32] <Bloxbuster> Hi there!
#250 [15:33] * Bloxbuster [webchat@64-126-49-125.dyn.everestkc.net] has quit. (Client Quit)
#251 [15:33] <lopeli> hiiiii
#252 [15:33] <lopeli> ..or not lol
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#255 [15:48] * Nicole2 [webchat@c-73-46-30-124.hsd1.fl.comcast.net] has joined #minecrafthelp
#256 [15:48] <Nicole2> hello
#257 [15:49] <Nicole2> what do i do if my mincraft sent me to this page?
#258 [15:49] <Nicole2> what do i do if my mincraft sent me to this page?
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#265 [17:20] * HEEEELLLOOOO [webchat@pool-173-76-204-176.bstnma.fios.verizon.net] has joined #minecrafthelp
#266 [17:20] <HEEEELLLOOOO> I have a command block problem. Can someone help
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#268 [18:01] * lemon [webchat@uniwide-pat-pool-129-94-8-0.gw.unsw.edu.au] has joined #minecrafthelp
#269 [18:01] <lemon> hi, i just buy minecraft
#270 [18:01] <lemon> but i cannot download the game
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#272 [18:17] <empuso> comserta
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#278 [18:56] * ERIZoX [webchat@77.77.218.214] has joined #minecrafthelp
#279 [18:56] <ERIZoX> https://paste.ubuntu.com/p/NMK63JWVJg/
#280 [18:56] <ERIZoX> i need help
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#282 [18:57] <ERIZoX> any help me ?
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#289 [20:26] * lonewolf0_0 [webchat@104-159-213-189.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#290 [20:28] <lonewolf0_0> I bought and made a minecraft account when i was a kid under the name lonewolf0_0 but i dont remember the email associated with this account
#291 [20:28] <CubeTheThird> lonewolf0_0, do you remember around when it was bought?
#292 [20:28] <lonewolf0_0> 2013 i believe
#293 [20:29] <CubeTheThird> lonewolf0_0, do you know what method of payment was used? (either gift code, paypal, or credit card)
#294 [20:29] <lonewolf0_0> credit card
#295 [20:30] <CubeTheThird> ??< account/trans-id/skrill
#296 [20:30] <lonewolf0_0> what?
#297 [20:31] <CubeTheThird> lonewolf0_0, ok. You'll need to contact Mojang and send them as many details as you have about the account. They'll give you further instructions to help recover it
#298 [20:31] <CubeTheThird> ??> lonewolf0_0 mojang/email
#299 [20:31] <Absol> lonewolf0_0: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#300 [20:31] <Absol> lonewolf0_0: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#301 [20:41] <lonewolf0_0> Ill have to wait weeks for them to respond wont i
#302 [20:41] <CubeTheThird> lonewolf0_0, as the page says: We're currently replying to cases received on October 7.
#303 [20:41] <lonewolf0_0> Yikes
#304 [21:29] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#305 [21:29] <Rob> I need help
#306 [21:29] <CubeTheThird> Rob, with?
#307 [21:30] <Rob> "The driver does not appear to support OpenGL" this pops up when i try to start minecraft
#308 [21:31] <Rob> Can you help me fix this?
#309 [21:31] <CubeTheThird> ??> Rob win/dxdiag
#310 [21:31] <Absol> Rob: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#311 [21:32] <Rob> thank you
#312 [21:38] * Rob5 [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#313 [21:39] <Rob> Hey i did it all but im not sure what to do with the link now
#314 [21:41] <Rob> Anyone there?
#315 [21:45] <CubeTheThird> Rob, give the link to your dxdiag report here
#316 [21:45] <Rob> https://paste.ubuntu.com/p/8FGHGnpK3c/
#317 [21:46] <CubeTheThird> Rob, ok one moment
#318 [21:46] <Rob> thank you
#319 [21:46] <CubeTheThird> Rob, alright try installing this graphics driver from AMD: https://www2.ati.com/drivers/legacy/13-9-legacy_vista_win7_32_dd_ccc_whql.exe
#320 [21:48] * dan [webchat@d14-69-114-38.try.wideopenwest.com] has joined #minecrafthelp
#321 [21:48] <Rob> It said i had to download it from the official site but im not sure which one to chose
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#323 [21:48] <CubeTheThird> Rob, that's the download from the official site. I just went and found it for you
#324 [21:49] <CubeTheThird> Rob, if you'd prefer I can direct you on the site instead, tell you what to search for
#325 [21:50] <CubeTheThird> Rob, ohhh... I see the driver isn't a valid link
#326 [21:50] <CubeTheThird> Rob, one sec lemme try a different one
#327 [21:51] <Rob> ok thank you
#328 [21:52] <CubeTheThird> Rob, sorry about that. Go here: https://www.amd.com/en/support/graphics/integrated-motherboard-graphics/ati-radeon-3xxx-series/ati-radeon-3000
#329 [21:52] <CubeTheThird> Rob, then there, get the first download under "windows 7 32 bit"
#330 [21:59] <Rob> ok i downloaded it should it work fine now?
#331 [22:04] <CubeTheThird> Rob, yup try installing it
#332 [22:04] <CubeTheThird> Rob, you may need to reboot after you install the driver though
#333 [22:10] <Rob> it works thank you
#334 [22:10] <CubeTheThird> awesome!
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