#MinecraftHelp > 2018-10-19
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#6 [02:55] <brutalloyalties> anyone online?
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#12 [03:58] <sadowsof> error 1286 invalid framebuffer operation
#13 [03:58] <Greymagic27> Send the full error on paste.ubuntu.com please
#14 [03:58] <sadowsof> thanks
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#16 [05:14] * moopy [webchat@wsip-70-183-224-197.pn.at.cox.net] has joined #minecrafthelp
#17 [05:15] <moopy> unable to login to the launcher. password im entering is correct. asking for a password reset isnt sending the email
#18 [05:15] <Greymagic27> ??> moopy account/send-email
#19 [05:15] <Absol> moopy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#20 [05:15] <Absol> moopy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#21 [05:15] <Greymagic27> ??> moopy account/trans-id
#22 [05:15] <Absol> moopy: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#23 [05:16] <moopy> jesus. this is a alot of work
#24 [05:17] <moopy> what about preorders durring alpha?
#25 [05:17] <Greymagic27> Not sure about those
#26 [05:18] <moopy> i stg. minecraft gives me more flak about password stuff than any other service ive ever encountered in 25 years on internetting
#27 [05:18] <Greymagic27> :P
#28 [05:20] <Andrio> ??> moopy login/throttle
#29 [05:20] <Absol> moopy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#30 [05:20] <Absol> moopy: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#31 [05:21] <moopy> amazing that it locks you out after you enter the same password youve been using for the last 10 years but w/e
#32 [05:22] <moopy> every 6 months its this bs
#33 [05:23] <moopy> yer killing me smalls...yer killing me
#34 [05:23] <moopy> amazing. the contact robot sends emails in 2 seconds flat.
#35 [05:27] <moopy> i guess ill go pirate the newest version since i cant play my legit copy. thanks m$ always a treat working with you.
#36 [05:38] * Aswin [webchat@117.230.18.114] has joined #minecrafthelp
#37 [05:39] <Aswin> i cant run mc, Incremental cms
#38 [05:39] <Greymagic27> Aswin, What does it say when you try to run MC?
#39 [05:41] <Aswin> Using Incremental cms is deprecated and will be likely removed in future updates
#40 [05:42] <Greymagic27> Aswin, Try disabling your antivirus program(s)
#41 [05:42] <Aswin> none installed
#42 [05:43] <Greymagic27> ??> Aswin win/reinst/full
#43 [05:43] <Absol> Aswin: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#44 [05:43] <Absol> Aswin: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#45 [05:44] <Aswin> ok
#46 [06:02] * Anna9 [webchat@HOST-65-103.65.41-nile-online.net] has joined #minecrafthelp
#47 [06:03] <Anna9> Hey, I am on a Mac computer and I keep getting this message: "Failed to download file. 1.13.2-pre2.jar" What can I do?
#48 [06:04] <Greymagic27> ??> Anna9 error/download
#49 [06:04] <Absol> Anna9: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#50 [06:04] <Anna9> Ok. Thank you!
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#54 [06:11] <Anna9> Hey, I have none of that software installed, how can I get past the "Failed to download file. 1.13.2-pre2.jar" error?
#55 [06:13] <Anna9> Like the antivirus, or vpn stuff, I don't have anything downloaded onto my computer, Minecraft should be working.
#56 [06:13] <Anna9> *anything similar to the antivirus or vpn stuff
#57 [06:14] <Greymagic27> Anna9, Do you have any adblockers installed?
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#60 [07:04] <Physicals> Hello can somebody help me please?
#61 [07:06] <Physicals> is anyone here to speak to me
#62 [07:07] <Physicals> ?
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#64 [07:19] * CreepaMan202 [webchat@101-99-146-54.dynamic.guam.net] has joined #minecrafthelp
#65 [07:19] <CreepaMan202> Hello!
#66 [07:19] <Greymagic27> Howdy
#67 [07:19] <CreepaMan202> So I have a big problem. When ever I open Minecraft, it always crashes. How do I fix it?
#68 [07:21] <CreepaMan202> Hello?
#69 [07:23] <urielsalis> ??> CreepaMan202 launcher/crash-log
#70 [07:23] <Absol> CreepaMan202: We need to see your crash log, which is created after a crash.
#71 [07:23] <Absol> CreepaMan202: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#72 [07:27] <Greymagic27> For some reason my sounds for hexchat keep failing, RIP
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#76 [07:47] <Greymagic27> CreepaMan202, Have you got the crash log?
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#81 [08:34] <Aqua> Hi, whenever I try to connect to a server it just says "Connecting to the server" for a while and then gives me the error "io.netty.channel.ConnectTimeoutException: connection timed out:"
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#84 [09:01] <DrTechman42> Problem with LAN connection. I have 3 pc's. 2 notebooks and one stationary. Problem is that no notebook is able to see any LAN worlds launched on pc. The notebooks are able to connect to each other.
#85 [09:02] * Aqua [webchat@112.207.13.168.pldt.net] has joined #minecrafthelp
#86 [09:02] <DrTechman42> All firewall is down and I am able to access every computer through windows explorer
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#88 [09:05] <DrTechman42> If I ping via command console everything is fine. Yet even the direct connection doesn't do anything
#89 [09:07] <DrTechman42> There are no mods and the versions are same
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#93 [10:21] * __SHADOWDRGAON__ [webchat@ip-37-201-210-0.hsi13.unitymediagroup.de] has joined #minecrafthelp
#94 [10:22] <__SHADOWDRGAON__> Hi, i can't Play minecraft for an unknown reason
#95 [10:22] <__SHADOWDRGAON__> when i press plax it Always crashes
#96 [10:22] <__SHADOWDRGAON__> Play*
#97 [10:22] <Greymagic27> ??> __SHADOWDRGAON__ launcher/crash-log
#98 [10:22] <Absol> __SHADOWDRGAON__: We need to see your crash log, which is created after a crash.
#99 [10:22] <Absol> __SHADOWDRGAON__: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#100 [10:24] <__SHADOWDRGAON__> where is the button "launch Options"
#101 [10:24] <Greymagic27> http://prntscr.com/l805rf
#102 [10:28] <__SHADOWDRGAON__> so just post the url here?
#103 [10:30] <__SHADOWDRGAON__> or where shall i share the url with you?
#104 [10:30] <Greymagic27> Post it here
#105 [10:30] <__SHADOWDRGAON__> https://paste.ubuntu.com/p/nBYc7jXc6c/
#106 [10:30] <__SHADOWDRGAON__> did it do it Right? or is that the wrong one?
#107 [10:31] <Greymagic27> ??> __SHADOWDRGAON__ launcher/log
#108 [10:31] <Absol> __SHADOWDRGAON__: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#109 [10:32] <__SHADOWDRGAON__> https://paste.ubuntu.com/p/gSBXCnbZ5T/
#110 [10:32] <__SHADOWDRGAON__> sry, my bad
#111 [10:33] <Greymagic27> Can you use 1.13.1?
#112 [10:33] <__SHADOWDRGAON__> no. tryed that already, can try again though
#113 [10:34] <Greymagic27> Try again on 1.13.1 and give me the latest.log from that
#114 [10:34] <__SHADOWDRGAON__> ok
#115 [10:35] <__SHADOWDRGAON__> https://paste.ubuntu.com/p/22v5qx9vxW/
#116 [10:35] <Greymagic27> Hang on
#117 [10:38] <Greymagic27> ??> __SHADOWDRGAON__ win/dxdiag
#118 [10:38] <Absol> __SHADOWDRGAON__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#119 [10:40] <__SHADOWDRGAON__> https://paste.ubuntu.com/p/cXPVGb8Mxk/
#120 [10:42] <Greymagic27> Try this driver: https://downloadcenter.intel.com/download/28164/Intel-Graphics-Driver-for-Windows-15-33-?product=81499
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#123 [10:57] <__SHADOWDRAGON__> hey, im back again. it still didnt work after downloading it
#124 [10:57] <Greymagic27> What did it say?
#125 [10:58] <__SHADOWDRAGON__> https://paste.ubuntu.com/p/WsgZcQj3df/
#126 [10:58] <Greymagic27> Did the driver install?
#127 [10:58] <__SHADOWDRAGON__> yes
#128 [10:58] <Greymagic27> ??> __SHADOWDRAGON__ tools/hjt
#129 [10:58] <Absol> __SHADOWDRAGON__: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#130 [10:58] <Absol> __SHADOWDRAGON__: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#131 [11:00] <__SHADOWDRAGON__> https://paste.ubuntu.com/p/K3VK9BP38P/
#132 [11:01] <Greymagic27> Hmm, I'm a bit stumped on this one
#133 [11:03] <__SHADOWDRAGON__> when there was the old launcher i could mc without a Problem, since this launcher is there i can't
#134 [11:04] <__SHADOWDRAGON__> Play*
#135 [11:23] <__SHADOWDRAGON__> is it because of my Hardware that i cant Play?
#136 [11:23] <Greymagic27> I'm not sure, Your going to have to wait for someone with more experience with dxdiags to come along, sorry
#137 [11:25] <__SHADOWDRAGON__> hmm to bad, i guess you cant tell me when someone like that will come along can you? ^^
#138 [11:31] <Greymagic27> Sadly not
#139 [11:31] <__SHADOWDRAGON__> k, too bad
#140 [11:38] <__SHADOWDRAGON__> guess ill be leaving then, have a good one
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#143 [12:05] * Brooke [webchat@cpe-104-231-69-4.neo.res.rr.com] has joined #minecrafthelp
#144 [12:06] <Brooke> I am able to open the Minecraft 1.13.1/1.13 launcher but when playing for a few minutes, I crash.
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#146 [12:13] <Greymagic27> ??> Brooke launcher/log
#147 [12:13] <Absol> Brooke: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#148 [12:26] * hellisanoun [webchat@58.sub-174-204-11.myvzw.com] has joined #minecrafthelp
#149 [12:29] <hellisanoun> I'm not sure if it's a server bug or what, but when i try to log into certain servers it gives me this message 'io.netty.channel.AbstractChannel$AnnotatedConnectionException: Connection refused: no further information:' I don't have a crash report but i can force a crash if you need me to.
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#154 [14:14] * joe [webchat@syr-142-236.syr.edu] has joined #minecrafthelp
#155 [14:14] <joe> anyone here?
#156 [14:14] <joe> I cant launch my minecraft
#157 [14:14] <Greymagic27> What is the problem?
#158 [14:25] <Greymagic27> joe, ?
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#161 [15:05] * AleQOTA [webchat@177-66-222-254.rnova.com.br] has joined #minecrafthelp
#162 [15:05] <AleQOTA> Hi
#163 [15:05] <AleQOTA> Help me
#164 [15:07] * AleQOTA [webchat@177-66-222-254.rnova.com.br] has quit. (Client Quit)
#165 [15:07] <Greymagic27> Give me a chance then lol
#166 [15:08] * AleQOTA [webchat@177-66-222-254.rnova.com.br] has joined #minecrafthelp
#167 [15:08] <AleQOTA> Help me
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#172 [15:29] <Niko> I am trying to play on a realm sever with my friends. To do that, I have to update my account. I don't remember what email my account was signed up with.
#173 [15:30] <Niko> is there some way I can get my account back without knowing the email that it was signed up with? I havn't played this game for years so I have no idea anymore.
#174 [15:30] <Lord_Ralex> ??> Niko mojang/email
#175 [15:30] <Absol> Niko: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#176 [15:30] <Absol> Niko: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#186 [17:33] <RatherGames> Hello. Would anyone happen to know how to resolve this error "java.lang.IllegalArgumentException: Illegal pattern character 'Y'" when installing Optifine? Looks like a bad date string from my Googling, but I suspect that other people don't have this issue so it may be on my end
#187 [17:34] <RatherGames> OptiFine 1.13.1 HD U E3 specifically
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#192 [18:58] * Rodrigo [webchat@200-170-106-61.user.ajato.com.br] has joined #minecrafthelp
#193 [19:00] <Rodrigo> good night, I am newbie and I would like to take a doubt, I bought minecraft for ipad if in case you want to play on mac I have to buy another license
#194 [19:01] <mattym> Rodrigo, Yes
#195 [19:03] <Rodrigo> ok
#196 [19:03] <Rodrigo> license de mac i can use pc
#197 [19:03] <Rodrigo> after
#198 [19:03] <mattym> Rodrigo, PC, Mac and Linux.
#199 [19:04] <Rodrigo> play station only ps
#200 [19:04] <mattym> Rodrigo, Correct
#201 [19:04] <Rodrigo> ok great
#202 [19:04] <Rodrigo> tks
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#209 [20:02] * Anthony [webchat@pool-71-104-54-208.nwrknj.fios.verizon.net] has joined #minecrafthelp
#210 [20:02] <Anthony> niggs
#211 [20:04] <Anthony> lemmi nut
#212 [20:04] * Anthony is now known as Anthnylocursieo
#213 [20:05] <Anthnylocursieo> Im having a problem when I try to beat my meat nothing cums out when I Have an orgasm
#214 [20:06] <Anthnylocursieo> I need help
#215 [20:08] * rocky [webchat@97-116-44-229.mpls.qwest.net] has joined #minecrafthelp
#216 [20:08] <Anthnylocursieo> For realsy I need to find some good good stuff to beat toooooo... im try to find some on Minecraft but this shits fucking saying some gay asss nigga error code. this nigga(my pc) says....
#217 [20:08] <Absol> Anthnylocursieo: Please keep it civil
#218 [20:08] <Anthnylocursieo> wow
#219 [20:09] <Anthnylocursieo> Error details: The system cannot find the path specified Filename on disk: .minecraft Path: D:/Users\Logan\AppData\Roaming\.minecraft
#220 [20:09] <Anthnylocursieo> Exists: false
#221 [20:10] <Anthnylocursieo> #minecrafthelp
#222 [20:12] <Anthnylocursieo> My Minecraft is not working because it says that "Error details: The system cannot find the path specified Filename on disk: .minecraft Path: D:/Users\Logan\AppData\Roaming\.minecraft
#223 [20:12] <Anthnylocursieo> Exists: false #minecrafthelp
#224 [20:14] <Anthnylocursieo> if you fucking little niggers dont fucking help me I will shoot up a school
#225 [20:14] * Absol kicked Anthnylocursieo from #minecrafthelp (Reason: nthnylocursieo :Keep it civilized, you are just a human being)
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#228 [21:05] * rocky [webchat@97-116-44-229.mpls.qwest.net] has quit. (Quit: webchat.esper.net)
#229 [21:16] * RockPanda [webchat@45.56.150.140] has joined #minecrafthelp
#230 [21:17] <RockPanda> I keep getting this erroe
#231 [21:17] <RockPanda> error*
#232 [21:18] <RockPanda> Unable to create directory. whirlpool_ambient5.ogg
#233 [21:19] <RockPanda> I was wondering if anyone knows how to fix this?
#234 [21:27] <RockPanda> Um is anyone there?
#235 [21:38] * Webchat_47989 [webchat@ip70-170-31-115.lv.lv.cox.net] has joined #minecrafthelp
#236 [21:38] * Espercorn kicked Webchat_47989 from #minecrafthelp (Reason: ebchat_47989 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#237 [21:40] <RockPanda> Can anyone help me with my issue?
#238 [21:48] <Andrio> ??> RockPanda tools/HJT
#239 [21:48] <Absol> RockPanda: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#240 [21:48] <Absol> RockPanda: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#241 [22:00] <RockPanda> https://paste.ubuntu.com/p/XnWzkNmZkV/plain/ I believe this is it?
#242 [22:01] * hi [webchat@pool-96-248-103-200.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#243 [22:03] <hi> is there any way to check my case with mojang, i have case number but they havent responded for too long not sure if they forgot about me or something lol
#244 [22:05] <Andrio> hi, how long?
#245 [22:06] <Andrio> RockPanda, remove ByteFence
#246 [22:06] <Andrio> ??> RockPanda AV/ByteFence
#247 [22:06] <Absol> RockPanda: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#248 [22:11] <RockPanda> I have uninstalled bytefence but I still have the same error
#249 [22:13] <hi> andrio, last time i heard from them was august 30
#250 [22:14] <Andrio> hi, did you check your spam folder?
#251 [22:15] <hi> i did not, others didn't go to spam but ill check right now
#252 [22:16] <hi> nothing
#253 [22:25] <RockPanda> Um I am still having the same issue even though I uninstalled bytefence
#254 [22:35] * a [webchat@200-56-1-86.reservada.static.axtel.net] has joined #minecrafthelp
#255 [22:36] <a> whats the link to paste the log?
#256 [22:38] <a> hello?
#257 [22:38] <RockPanda> https://paste.ubuntu.com/p/XnWzkNmZkV/plain/
#258 [22:38] <a> ty
#259 [22:39] <a> https://paste.ubuntu.com/p/W72sq4nq39/
#260 [22:40] <RockPanda> what do I do with that?
#261 [22:42] <RockPanda> ???
#262 [22:45] <a> lol
#263 [22:45] <a> thought u were an admin
#264 [22:47] <RockPanda> Lol do you have any idea how to resolve this error I keep getting?
#265 [22:50] <a> idk
#266 [22:50] <a> i guess its late to ask for support
#267 [22:50] * diego [webchat@186-228-113-23.livetim.timbrasil.com.br] has joined #minecrafthelp
#268 [22:50] <diego> Hello, guys.
#269 [22:50] <RockPanda> Well looks like we just have to wait
#270 [22:51] <a> Hi
#271 [22:51] <diego> I bought Minecraft for PC ages ago, but there's no place to redeem the Windows 10 version under my account at mojang.
#272 [22:51] <diego> Was it removed/
#273 [22:55] <RockPanda> Sorry I don't know we are all waiting for someone to respond to help
#274 [22:57] <diego> Ah, it's ok. Thanks for the help nonetheless!
#275 [22:58] <Andrio> RockPanda, can you get a new HijackThis report?
#276 [22:58] <a> here we go boys
#277 [22:58] <Andrio> diego: https://account.mojang.com/me
#278 [22:58] <Andrio> ??> a paste
#279 [22:58] <Absol> a: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#280 [22:58] <a> https://paste.ubuntu.com/p/W72sq4nq39/
#281 [23:01] <RockPanda> https://paste.ubuntu.com/p/8gWd4k5bpH/plain/
#282 [23:01] <diego> Yeah, it's not showing up anything regarding to redeeming minecraft for windows 10
#283 [23:01] <diego> Bought mine in 27 December, 2012
#284 [23:21] <RockPanda> Um can anyone help me resolve this issue?
#285 [23:29] * alec [webchat@CPEa84e3fe9ced3-CMa84e3fe9ced0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#286 [23:29] <alec> hello?
#287 [23:30] <RockPanda> hello we are all waiting for someone to help us with our issues
#288 [23:30] <alec> oh ok
#289 [23:31] <alec> i just have a problem with a mod
#290 [23:31] <alec> what about u
#291 [23:32] * alec [webchat@CPEa84e3fe9ced3-CMa84e3fe9ced0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#292 [23:33] <mattym> RockPanda, According to the log, Bytefence was not removed.
#293 [23:34] * hqney [webchat@112.209.222.38.pldt.net] has joined #minecrafthelp
#294 [23:35] <hqney> my minecraft wont launch in 1.13 in any way ive tried different versions but idk ¯\_(ツ)_/¯
#295 [23:36] <mattym> ??> hqney launcher/log
#296 [23:36] <Absol> hqney: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#298 [23:39] <RockPanda> I uninstalled bytefence and when I look in my control panel it is not there
#299 [23:40] <mattym> RockPanda, Restart the PC then try getting a new HJT log for us.
#300 [23:41] <a> https://paste.ubuntu.com/p/W72sq4nq39/
#301 [23:41] * RockPanda [webchat@45.56.150.140] has quit. (Quit: webchat.esper.net)
#302 [23:42] <Andrio> a, are your video drivers up to date?
#303 [23:42] <a> ye
#304 [23:43] <a> like a month ago minecraft had the same issue, then like a week ago i could play normally everytime
#305 [23:43] <a> now it crashes again
#306 [23:45] * RockPanda [webchat@45.56.150.140] has joined #minecrafthelp
#307 [23:47] <RockPanda> Ok I have restarted may I have the like for the hyjack thing again?