#MinecraftHelp > 2018-10-22
#1 [00:11] * Alex6 [webchat@ool-4571392a.dyn.optonline.net] has joined #minecrafthelp
#2 [00:12] <Alex6> minecraft was doing fine, but i restarted my laptop now it wont let me connect to a realm "failed to create child event loop" and when i try join my world it crashes
#3 [00:12] * Bandi [webchat@162-226-79-115.lightspeed.ltrkar.sbcglobal.net] has joined #minecrafthelp
#4 [00:13] <Alex6> i dont know why it happens or how to fix it
#5 [00:15] <Bandi> Im trying to run Minecraft but it says Java is blocked and to allow access in the protection level menu
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#10 [01:34] <smaschaap> I am getting "Could not connect to server." upon entering my login credentials and I do not understand why. I have tried googling but as you can imagine they're all talking about not being able to connect to multiplayer servers. Information that might be related is that I'm on a VPN but I can play other online games just fine so maybe it's not rela
#11 [01:34] <smaschaap> ted at all
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#15 [03:06] * SLAVEOFGAMING [webchat@93-87-162-194.dynamic.isp.telekom.rs] has joined #minecrafthelp
#16 [03:07] <SLAVEOFGAMING> Hello, my minecraft will not launch. In the crash report it says that it can't write minidump. Please help
#17 [03:08] <Greymagic27> SLAVEOFGAMING, can you send the crash report on paste.ubuntu.com please
#18 [03:08] <SLAVEOFGAMING> Okay, I will.
#19 [03:10] <SLAVEOFGAMING> https://paste.ubuntu.com/p/GD4mXvPPxn/
#20 [03:10] <Greymagic27> ??> SLAVEOFGAMING tools/hjt
#21 [03:10] <Absol> SLAVEOFGAMING: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#22 [03:11] <Absol> SLAVEOFGAMING: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#23 [03:11] <SLAVEOFGAMING> Okay
#24 [03:13] <SLAVEOFGAMING> https://paste.ubuntu.com/p/SPNTfZbFp2/
#25 [03:13] <Greymagic27> ??> SLAVEOFGAMING win/evolve
#26 [03:13] <Absol> SLAVEOFGAMING: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#27 [03:13] <Absol> SLAVEOFGAMING: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#28 [03:14] <SLAVEOFGAMING> Okay, I will try that now.
#29 [03:16] <SLAVEOFGAMING> It did not work.
#30 [03:16] <Greymagic27> Does it still crash?
#31 [03:16] <SLAVEOFGAMING> It still shows me the same crash report
#32 [03:17] <SLAVEOFGAMING> Yes it still crashes
#33 [03:17] <Greymagic27> ??> SLAVEOFGAMING launcher/log
#34 [03:17] <Absol> SLAVEOFGAMING: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#35 [03:19] <SLAVEOFGAMING> https://paste.ubuntu.com/p/8g78czFxY7/
#36 [03:20] <SLAVEOFGAMING> Here you go
#37 [03:20] <Greymagic27> Huh, I'm a bit stumped
#38 [03:23] <SLAVEOFGAMING> I really don't know what to do
#39 [03:23] <Greymagic27> Have you tried updating your drivers and seeing if that helps?
#40 [03:23] <SLAVEOFGAMING> Yes
#41 [03:23] <SLAVEOFGAMING> But it did not work.
#42 [03:24] <Greymagic27> This is a longshot but try to launch minecraft as an administrator
#43 [03:26] <SLAVEOFGAMING> Okay
#44 [03:32] <SLAVEOFGAMING> It did not work
#45 [03:32] <Greymagic27> Damn
#46 [03:43] <SLAVEOFGAMING> Nvm I'll play something else
#47 [03:52] * SparkofChaos [webchat@p54B733A2.dip0.t-ipconnect.de] has joined #minecrafthelp
#48 [03:52] <SparkofChaos> When i Start my Game Minecraft say this : The game crashed whilst unexpected error
#49 [03:52] <SparkofChaos> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#50 [03:52] <Greymagic27> ??> SparkofChaos launcher/log
#51 [03:52] <Absol> SparkofChaos: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#52 [03:55] <SparkofChaos> Here https://paste.ubuntu.com/p/BX6HCtTFHB/
#53 [03:55] <Greymagic27> Can you try launching 1.13.1
#54 [03:55] <SparkofChaos> It works
#55 [03:56] <Greymagic27> ??> SparkofChaos win/dxdiag
#56 [03:56] <Absol> SparkofChaos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#57 [03:56] <SparkofChaos> I allready testet it an reinstalled Minecraft Completly
#58 [03:57] <SparkofChaos> https://paste.ubuntu.com/p/qJRxJKDTGJ/
#59 [03:59] <Greymagic27> Please try downloading this driver: https://www.geforce.co.uk/drivers/results/138745
#60 [04:00] <SparkofChaos> do i have to start it? or only download?
#61 [04:00] <Greymagic27> Just press the download button
#62 [04:00] <SparkofChaos> okay
#63 [04:02] <SparkofChaos> ready
#64 [04:02] <Greymagic27> Install it
#65 [04:02] <SparkofChaos> recommended installation folder?
#66 [04:03] <Greymagic27> Yes
#67 [04:04] <SparkofChaos> can you say me why my other driver is not working?
#68 [04:04] <Greymagic27> I don't know that, But I know that the error you are having is caused by out of date drivers
#69 [04:05] <SparkofChaos> oh okay... Im using geforce Experience
#70 [04:05] <SparkofChaos> I thought that everything was always up to date
#71 [04:06] <Greymagic27> I should have said sometimes
#72 [04:07] <SparkofChaos> it is ready installed
#73 [04:08] <Greymagic27> Alright, Once it is installed give your PC a reboot and then try to launch MC
#74 [04:08] <SparkofChaos> okay if it works i thank you and if not i come back
#75 [04:08] <Greymagic27> Alrighty
#76 [04:10] * SparkofChaos [webchat@p54B733A2.dip0.t-ipconnect.de] has joined #minecrafthelp
#77 [04:11] <SparkofChaos> I have the same error
#78 [04:11] <Greymagic27> Did you restart your PC?
#79 [04:11] <SparkofChaos> yes
#80 [04:11] <SparkofChaos> and minecraft works if i start it troug the twitch desktop App
#81 [04:12] <Greymagic27> Try getting the drivers here: https://www.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-7-desktop-processors/amd-ryzen-7-1700
#82 [04:14] <SparkofChaos> I have made
#83 [04:15] <SparkofChaos> now i have the ryzen master tool
#84 [04:15] <Greymagic27> Are there any driver downloads on there?
#85 [04:16] <SparkofChaos> where?
#86 [04:16] <Greymagic27> I am asking if there are any
#87 [04:16] <SparkofChaos> I do not think so
#88 [04:17] <Greymagic27> Alright, Uninstall that then
#89 [04:17] <SparkofChaos> why if i want to overclock i can leave it there or not?
#90 [04:17] <Greymagic27> You can leave it there if you want to
#91 [04:17] <Greymagic27> I just thought it would have driver options
#92 [04:18] <SparkofChaos> should I look for drivers on my mainboard manufacturer?
#93 [04:19] <Greymagic27> You can try
#94 [04:20] <SparkofChaos> this page is right? https://www.asrock.com/MB/AMD/AB350%20Pro4/index.de.asp#Download
#95 [04:20] <SparkofChaos> which driver should I take?
#96 [04:20] <Greymagic27> The drivers I told you to install should have worked tbh
#97 [04:21] <SparkofChaos> idk
#98 [04:21] <SparkofChaos> should i rastart another time?
#99 [04:23] <Greymagic27> You could try
#100 [04:23] <SparkofChaos> okay
#101 [04:25] * SparkofChaos [webchat@p54B733A2.dip0.t-ipconnect.de] has joined #minecrafthelp
#102 [04:25] <SparkofChaos> it is not working
#103 [04:25] <Greymagic27> Damn
#104 [04:25] <Greymagic27> I am really confused now, that driver should have worked
#105 [04:25] <SparkofChaos> Do you have any idea why it works in the Twitch app but not just like that
#106 [04:26] <Greymagic27> You said it works on 1.13.1?
#107 [04:26] <SparkofChaos> yes
#108 [04:27] <Greymagic27> I'm not sure why it would only break on 1.8.9
#109 [04:27] <SparkofChaos> 1.7.10 is not working too
#110 [04:27] <Greymagic27> Maybe it is becauase of this line in your JVM arguments: ' -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump'
#111 [04:28] <Greymagic27> Try removing that then launching
#112 [04:29] <SparkofChaos> maybe I did something wrong ... should I try again to install the driver?
#113 [04:29] * CrazySamm [webchat@ip201-15-212-87.adsl2.static.versatel.nl] has joined #minecrafthelp
#114 [04:29] <CrazySamm> hello
#115 [04:29] <CrazySamm> hello
#116 [04:29] <Greymagic27> No, Remove that jvm argument from your minecraft ^^^ SparkofChaos
#117 [04:29] <CrazySamm> is there any staff here?
#118 [04:29] <Greymagic27> Hello CrazySamm
#119 [04:30] <SparkofChaos> my JVM Arguments: -Xmx1G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M
#120 [04:30] <CrazySamm> are u staff?
#121 [04:30] <Greymagic27> CrazySamm, I give support here
#122 [04:30] <CrazySamm> Hey
#123 [04:30] <CrazySamm> i have
#124 [04:30] <CrazySamm> wrote the thingy to full in with ur transaction ID to get my account back
#125 [04:30] <CrazySamm> how long would it take
#126 [04:30] <CrazySamm> to get my account back
#127 [04:30] <CrazySamm> ?
#128 [04:30] <Greymagic27> SparkofChaos, On your crash report it lists -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump' as a jvm argument, make sure you don't have that
#129 [04:30] <Greymagic27> ??> CrazySamm account/response
#130 [04:31] <Absol> CrazySamm: Mojang Support typically responds to email queries within 5-7 business days, however sometimes this cannot be achieved due to backlog (e.g holidays).
#131 [04:31] <Absol> CrazySamm: You can check the latest response timeframe target here: https://help.mojang.com/customer/portal/articles/359446
#132 [04:31] <SparkofChaos> i copy pastet the line in here
#133 [04:31] <CrazySamm> But new season starts friday i really need it back before friday
#134 [04:31] <Greymagic27> ??> SparkofChaos launcher/log
#135 [04:31] <Absol> SparkofChaos: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#136 [04:31] <Greymagic27> CrazySamm, You will have to wait for mojang to reply
#137 [04:32] <CrazySamm> rip
#138 [04:32] <SparkofChaos> Absol Allready did this
#139 [04:32] <Greymagic27> SparkofChaos, Do it again for me
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#141 [04:33] <SparkofChaos> https://paste.ubuntu.com/p/P9CJ7FyM4Y/
#142 [04:34] <Greymagic27> We don't really support versions that are not the latest build here so i'm not sure what to do
#143 [04:36] * thr3343 [~thr3343_@5.151.221.208] has joined #minecrafthelp
#144 [04:39] <SparkofChaos> thank you for your help
#145 [04:40] <Greymagic27> Your welcome
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#150 [07:58] * mcalnation [webchat@aftr-88-217-180-107.dynamic.mnet-online.de] has joined #minecrafthelp
#151 [07:58] <mcalnation> hello
#152 [07:58] <mcalnation> I cant log in in my minecraft account
#153 [07:59] <mcalnation> Can you help me
#154 [08:01] <urielsalis> mcalnation: what happens when you try?
#155 [08:10] <mcalnation> I have to give the email of my parents and me but when I give it then there comes that its false (I am 14)
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#157 [08:27] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
#158 [08:27] <ZedStorm> Hi all I am getting an error when trying to launch minecraft - Unable to save download. launchwrapper-1.12.jar
#159 [08:30] * ZedStorm [webchat@cpc120820-nrwh12-2-0-cust89.4-4.cable.virginm.net] has quit. (Client Quit)
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#161 [09:13] * scoot [webchat@167.137.216.83.dyn.plus.net] has joined #minecrafthelp
#162 [09:13] <scoot> hello
#163 [09:13] <scoot> I am having a problem where the game will not boot from the launcher
#164 [09:14] <scoot> it takes a while doing nothing and then the launcher outputs this:
#165 [09:14] <scoot> [15:10:14] [Client thread/WARN]: Skipping bad option: lastServer: [15:10:15] [Client thread/INFO]: LWJGL Version: 3.1.6 build 14
#166 [09:14] <scoot> How would I solve this
#167 [09:18] <scoot> the game works fine for 1.12 but will not boot for any 1.13 versions
#168 [09:18] <scoot> Apologies, this only happens with 1.13.2
#169 [09:18] <scoot> 1.13.1 works fine
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#173 [10:16] * camacazi2000 [webchat@host86-186-127-57.range86-186.btcentralplus.com] has joined #minecrafthelp
#174 [10:16] <camacazi2000> Hello?
#175 [10:17] * jsgrant- [~jsgrant@2600-6c40-4000-0c78-0000-33a2-aeb5-e6ae.dhcp6.chtrptr.net] has joined #minecrafthelp
#176 [10:18] <camacazi2000> Please can someone help me, I am trying to get in to minecraft as I thought i'd play and check out the new update but it says that it cant read the files and it wont let me in the game. Why is it oing this and how so I sort it out?
#177 [10:18] <camacazi2000> Is anyone online?
#178 [10:19] * camacazi2000 [webchat@host86-186-127-57.range86-186.btcentralplus.com] has quit. (Client Quit)
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#182 [10:48] <frosty> hello, i've tried resetting my password but im not getting the email
#183 [10:52] <frosty> how can i get in contact with a mojang technician or something?
#184 [11:14] * lol768 is now known as loltergeist768
#185 [11:16] * jarjar [webchat@115.97.101.205] has joined #minecrafthelp
#186 [11:17] <jarjar> I'm having trouble changing skins
#187 [11:17] <jarjar> Please help me
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#189 [11:33] * HackingLia [webchat@203-165-144-92.rev.home.ne.jp] has joined #minecrafthelp
#190 [11:34] <HackingLia> Hi, I just tryed play Minecraft yesterday.But it cannot runnning everytime. It doesn`t have any mods, forge. It`s vanilla.
#191 [11:34] <HackingLia> I gonna write logs.
#192 [11:36] <HackingLia> If on Windows, make sure to provide all of the necessary dll's as specified in the twitchsdk README. Also
#193 [11:36] <HackingLia> ake sure to set the PATH environment variable to point to the directory containing the dll's.
#194 [11:36] <HackingLia> <log4j:Event logger="ave" timestamp="1487994834869" level="ERROR" thread="Client thread">
#195 [11:36] <HackingLia> <log4j:Message><![CDATACouldn't initialize twitch stream]]></log4j:Message>
#196 [11:36] <HackingLia> </log4j:Event>
#197 [11:36] <HackingLia> 17:53:54 monitor Process Monitor error expected <
#198 [11:37] <HackingLia> Already tryed Re-Install
#199 [11:39] <HackingLia> I serched for about this, but everyone said RE INSTALL .
#200 [11:39] <HackingLia> I already tryed Re-Install, so what shoud I do to resolution about this?
#201 [12:10] <Greymagic27> ??> HackingLia launcher/log
#202 [12:10] <Absol> HackingLia: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#205 [12:26] * Rikez_ [webchat@178-37-120-115.adsl.inetia.pl] has joined #minecrafthelp
#206 [12:26] <Rikez_> I recently found out that if I bought a minecraft java edition then I can pick up a free key for the minecraft bedrock edition. how to do it?
#207 [12:26] <mattym> Rikez_, When did you buy Java edition?
#208 [12:28] <Rikez_> about a year ago
#209 [12:28] <mattym> Rikez_, You should have a redemption code if you log in at account.mojang.com/me
#210 [12:34] <HackingLia> Absol https://paste.ubuntu.com/p/rqHQBKHQSz/
#211 [12:35] <Lord_Ralex> We do not support 1.7.10
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#214 [12:51] <Wooful> Hey all just wanted to come back and thank @absol & @tyteen4a03 for their help yesterday, anyways i found the solution to my problem, basically the mip map option in my minecraft was set to 4 and turning it off fixed the unnecessary fps drop anyways thanks again and hopefully this will help further people with my problem
#215 [12:58] * Tweaky [webchat@CPE1cabc093d6a3-CM1cabc093d6a0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#216 [12:58] <Tweaky> Hi there!
#217 [12:58] <Tweaky> I recently installed Minecraft but it won'
#218 [12:58] <Tweaky> t
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#221 [13:11] * Redlantern007 [webchat@5e0ac87d.bb.sky.com] has joined #minecrafthelp
#222 [13:11] <Redlantern007> Where is the best place to get Texture packs from?
#223 [13:12] * Redlantern007 [webchat@5e0ac87d.bb.sky.com] has quit. (Client Quit)
#224 [13:28] * HappyCreeper [webchat@c-174-55-14-60.hsd1.pa.comcast.net] has joined #minecrafthelp
#225 [13:33] <HappyCreeper> my Minecraft java edition is not starting I click "start" and it starts to load but then it wont start the second part and then it opens the launcher again and says "Game Crash" and the only option is to click"close" and start again except it says its already running but its NOT! and I am getting really depressed!
#226 [13:34] <HappyCreeper> plese help me!
#227 [13:34] <mattym> ??> HappyCreeper launcher/log
#228 [13:34] <Absol> HappyCreeper: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#229 [13:36] <HappyCreeper> ok but it still says it is already running wat now?
#230 [13:37] <mattym> HappyCreeper, Restart the PC then try it with the instructions Absol sent.
#231 [13:37] <HappyCreeper> I already restarted it earlier? should I still restart?
#232 [13:37] <mattym> HappyCreeper, Yes
#233 [13:38] <mattym> HappyCreeper, bookmark this page and the instructions.
#234 [13:38] <HappyCreeper> ok how do I get the chat up again when it restarts?
#235 [13:38] <HappyCreeper> for any questions
#236 [13:38] <HappyCreeper> are u real?
#237 [13:38] <mattym> Yes
#238 [13:38] <HappyCreeper> person
#239 [13:38] <HappyCreeper> yay halejula!
#240 [13:38] <HappyCreeper> irestart
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#246 [14:17] <sonic> hello I downloaded Minecraft and it said unable to extract native files
#247 [14:18] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#248 [14:25] * HappyCreeper [webchat@c-174-55-14-60.hsd1.pa.comcast.net] has joined #minecrafthelp
#249 [14:25] <HappyCreeper> I'm back sorry
#250 [14:26] <HappyCreeper> ok help please person of awsomeness?
#251 [14:26] <HappyCreeper> please!
#252 [14:27] <HappyCreeper> how do i do the thing! please help
#253 [14:27] <HappyCreeper> : (
#254 [14:27] <HappyCreeper> please help
#255 [14:28] <Greymagic27> ??> HappyCreeper launcher/log
#256 [14:28] <Absol> HappyCreeper: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#257 [14:28] <HappyCreeper> please HELP me!
#258 [14:28] <HappyCreeper> ok
#259 [14:28] <Greymagic27> ??> sonic tools/hjt
#260 [14:28] <Absol> sonic: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#261 [14:28] <Absol> sonic: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#262 [14:29] <HappyCreeper> it doesn't look like step 6 help
#263 [14:30] <HappyCreeper> help
#264 [14:30] <Greymagic27> Have you followed all the prior steps?
#265 [14:33] <HappyCreeper> yes
#266 [14:33] <Greymagic27> What does the window look like, send a screenshot on imgur.com
#267 [14:34] <HappyCreeper> https://paste.ubuntu.com/p/GcyWF7fmtD/
#268 [14:34] <HappyCreeper> here
#269 [14:34] <Greymagic27> Try giving minecraft some more RAM
#270 [14:34] <HappyCreeper> i not know how to screenshot!
#271 [14:34] <HappyCreeper> i not know how that eather
#272 [14:35] <HappyCreeper> im 13 i not know much
#273 [14:35] <Greymagic27> Go into launch options
#274 [14:35] <Greymagic27> Turn on advanced settings
#275 [14:35] <HappyCreeper> wait i tried again and it looks different i try the steps again
#276 [14:35] <Greymagic27> Alright
#277 [14:36] <HappyCreeper> ok wat after posting this:
#278 [14:36] <HappyCreeper> https://paste.ubuntu.com/p/GcyWF7fmtD/
#279 [14:36] <Greymagic27> Click on launch options
#280 [14:36] <Greymagic27> Turn on advanced settings
#281 [14:36] <HappyCreeper> ok it still isnt working!!! HELP PANIC!!!!!!!!!!!!!!!!!!!!!!
#282 [14:36] <Greymagic27> Click on the current profile your using
#283 [14:37] <Greymagic27> Turn on JVM arguments
#284 [14:37] <Greymagic27> Change -Xmx1G to -Xmx2G
#285 [14:37] <HappyCreeper> i went through steps all of them but they seemed to just end like wat next!?
#286 [14:37] <Greymagic27> Follow the steps I have just given you above
#287 [14:37] <HappyCreeper> -Xmx1G to -Xmx2G wat is this!?
#288 [14:37] <Greymagic27> Go into launch options
#289 [14:37] <HappyCreeper> ?!
#290 [14:37] <Greymagic27> Turn on advanced settings
#291 [14:38] <Greymagic27> Click on the current profile your using
#292 [14:38] <Greymagic27> Turn on JVM arguments
#293 [14:38] <Greymagic27> Change -Xmx1G to -Xmx2G
#294 [14:38] <HappyCreeper> i not no how or wat the X number thing is I wish u were here to look at my computer
#295 [14:39] <Greymagic27> HappyCreeper, Follow those instructions I have just written for you
#296 [14:39] <HappyCreeper> -Xmx1G to -Xmx2G wat is this i was sent and how i do it?
#297 [14:39] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#298 [14:40] <HappyCreeper> i am lost but...
#299 [14:40] <Greymagic27> http://prntscr.com/l95kiq
#300 [14:40] <HappyCreeper> the screen went to the 1.13.3 update agian ill contact if it doesnt work
#301 [14:42] <HappyCreeper> how do i get to my acount? on mojang?
#302 [14:42] <HappyCreeper> cause nothing happens on wen i go and click my name on the launcher
#303 [14:43] <HappyCreeper> my mojang acount
#304 [14:43] <Greymagic27> Follow the instructions here: http://prntscr.com/l95l3d
#305 [14:43] <HappyCreeper> ?
#306 [14:43] <HappyCreeper> ok here arte my cards
#307 [14:44] <HappyCreeper> when i click play my other tab thing works for a second then goes red like its corrupt and i did turn on advanced setings but nothing changed!
#308 [14:45] <Greymagic27> You need to do every step on the screenshot
#309 [14:45] <HappyCreeper> ok but i cant find the -Xmx1G to -Xmx2G
#310 [14:45] <HappyCreeper> thing
#311 [14:45] <Greymagic27> Click your current profile
#312 [14:45] <Greymagic27> Turn on JVM arguments
#313 [14:45] <HappyCreeper> on wat mojang or the launcher
#314 [14:45] <Greymagic27> The launcher
#315 [14:46] <Greymagic27> http://prntscr.com/l95n3k
#316 [14:46] <HappyCreeper> ok
#317 [14:46] <HappyCreeper> ok
#318 [14:47] <HappyCreeper> i did it
#319 [14:47] <Greymagic27> Ok, Try launching your minecraft now
#320 [14:47] <HappyCreeper> i click the link and wat was on it
#321 [14:47] <Greymagic27> I was showing you what to click
#322 [14:49] <HappyCreeper> ok i put it on the website here
#323 [14:49] <HappyCreeper> https://paste.ubuntu.com/p/GcyWF7fmtD/
#324 [14:50] <HappyCreeper> i think thats the one
#325 [14:50] <Greymagic27> You need to follow the steps I showed you in the screenshot
#326 [14:50] <HappyCreeper> ok
#327 [14:51] <HappyCreeper> i did turn on the advanced settings how do i use them
#328 [14:51] * Jasm123HD [webchat@96-33-219-144.dhcp.buvl.tn.charter.com] has joined #minecrafthelp
#329 [14:51] <HappyCreeper> grey?
#330 [14:51] <Greymagic27> http://prntscr.com/l95n3k
#331 [14:51] <HappyCreeper> I DID! I DID IDID : (
#332 [14:52] <Greymagic27> Ok, After you have clicked it turn on JVM arguments
#333 [14:52] <Jasm123HD> hello my game keeps telling me this "The game crashed whilst unexpected error
#334 [14:52] <Jasm123HD> Error: java.lang.RuntimeException: No OpenGL context found in the current thread." anyone know what to do
#335 [14:52] <HappyCreeper> JVM argument is not on my options i dont no how to get to it i play java not mac
#336 [14:53] <Greymagic27> ??> Jasm123HD win/dxdiag
#337 [14:53] <Absol> Jasm123HD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#338 [14:53] <Greymagic27> HappyCreeper, Have you clicked on your current minecraft profile?
#339 [14:53] <Jasm123HD> @absol https://paste.ubuntu.com/p/CShw7TBwYT/
#340 [14:53] <HappyCreeper> i did it i got JVM arguments on now wat
#341 [14:54] <Greymagic27> Replace the -Xmx1G with -Xmx2G HappyCreeper
#342 [14:54] <HappyCreeper> done
#343 [14:54] <Greymagic27> Try launching your minecraft now HappyCreeper
#344 [14:55] <Greymagic27> Jasm123HD, Try downloading these drivers: https://www.geforce.co.uk/drivers/results/138745
#345 [14:55] <HappyCreeper> OK IM SCARRED NOW
#346 [14:55] <HappyCreeper> it autamaticly says game crash : (
#347 [14:55] <HappyCreeper> now
#348 [14:57] <Greymagic27> HappyCreeper, Tell me your JVM arguments
#349 [14:57] <HappyCreeper> https://paste.ubuntu.com/p/XktzrDhqbn/ this is my thing look at it ?
#350 [14:57] <Greymagic27> Set it back to -Xmx1G
#351 [14:58] <HappyCreeper> -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M here
#352 [14:58] <Greymagic27> It says it cant give it 2G of ram
#353 [14:58] <Greymagic27> How much RAM does your PC have?
#354 [14:58] <HappyCreeper> ok so wat : (
#355 [14:58] <Greymagic27> How much RAM does your PC have?
#356 [14:58] <HappyCreeper> idk
#357 [14:58] * sonic [webchat@5e028e9c.bb.sky.com] has quit. (Quit: webchat.esper.net)
#358 [14:59] <HappyCreeper> I D K
#359 [14:59] <HappyCreeper> im not my dad
#360 [14:59] <HappyCreeper> idk
#361 [14:59] <HappyCreeper> : (
#362 [14:59] <Jasm123HD> i can tell you how to find ram but thats about it
#363 [15:00] <HappyCreeper> ok!
#364 [15:00] <HappyCreeper> : )
#365 [15:00] <HappyCreeper> how?
#366 [15:00] <HappyCreeper> gtg soon so hury
#367 [15:00] <HappyCreeper> jasm
#368 [15:00] <HappyCreeper> hury
#369 [15:00] <Greymagic27> I've got to log off now
#370 [15:01] <HappyCreeper> how i find ram
#371 [15:01] <urielsalis> hi HappyCreeper
#372 [15:01] <HappyCreeper> how!
#373 [15:01] <urielsalis> what is the issue?
#374 [15:01] <HappyCreeper> : )
#375 [15:01] <HappyCreeper> : (
#376 [15:01] <HappyCreeper> how i find out how much ram
#377 [15:01] <HappyCreeper> +urielsalis who are u
#378 [15:02] <HappyCreeper> Bye gtg i sad i be back with my dad
#379 [15:02] <Jasm123HD> right click on the windows thing in the bottom left and click system
#380 [15:02] <HappyCreeper> ok
#381 [15:02] <HappyCreeper> ok now wat
#382 [15:02] <urielsalis> Jasm123HD, no need
#383 [15:02] <urielsalis> HappyCreeper, no need to follow those instructions
#384 [15:02] <HappyCreeper> i need!!!!\
#385 [15:02] <HappyCreeper> y!
#386 [15:03] <urielsalis> HappyCreeper, open the launcher
#387 [15:03] <HappyCreeper> : ( : ( :
#388 [15:03] <urielsalis> HappyCreeper, find the advanced options
#389 [15:03] <urielsalis> HappyCreeper, and you should see a field that says JVM options
#390 [15:03] <HappyCreeper> : (
#391 [15:03] <Jasm123HD> u got this from here :D
#392 [15:03] <urielsalis> Jasm123HD, ;)
#393 [15:03] <HappyCreeper> options or settings
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#395 [15:03] <urielsalis> HappyCreeper, any
#396 [15:03] <urielsalis> HappyCreeper, I dont recall the exact name
#397 [15:03] <HappyCreeper> but is this on the launcher
#398 [15:03] <urielsalis> HappyCreeper, yes
#399 [15:04] <HappyCreeper> ok
#400 [15:04] <HappyCreeper> wat is java excuteble
#401 [15:04] <HappyCreeper> does it be on or off
#402 [15:04] <urielsalis> HappyCreeper, doesnt matter
#403 [15:04] <HappyCreeper> ?!
#404 [15:04] <urielsalis> HappyCreeper, you see anything that says jvm options?
#405 [15:04] <HappyCreeper> ya
#406 [15:05] <urielsalis> HappyCreeper, copy it and paste it here please, dont close the launcher while doing so
#407 [15:05] <HappyCreeper> wat i put there : (
#408 [15:05] <HappyCreeper> -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M
#409 [15:05] <urielsalis> HappyCreeper, perfect!
#410 [15:05] <urielsalis> HappyCreeper, you can close that window and press play now, lets see if the game works
#411 [15:05] <HappyCreeper> pls i did wat the one guy said and put a 2 instead of a 1
#412 [15:06] <HappyCreeper> close wat window
#413 [15:06] <urielsalis> HappyCreeper, yep, thats what I was guiding you to do :P
#414 [15:06] <HappyCreeper> ?
#415 [15:06] <urielsalis> HappyCreeper, the advanced options window. So you are in the launcher and can press play
#416 [15:06] <HappyCreeper> wat window?
#417 [15:06] <HappyCreeper> launcher?
#418 [15:06] <HappyCreeper> gtg
#419 [15:06] <urielsalis> HappyCreeper, one second
#420 [15:06] <HappyCreeper> ok help
#421 [15:07] <urielsalis> HappyCreeper, if this works, you should be able to play
#422 [15:07] <urielsalis> HappyCreeper, press Play in the launcher to see if the game works
#423 [15:07] <HappyCreeper> nothing happend thats new
#424 [15:07] <HappyCreeper> same thing
#425 [15:08] <urielsalis> ??> HappyCreeper launcher/crash-log
#426 [15:08] <Absol> HappyCreeper: We need to see your crash log, which is created after a crash.
#427 [15:08] <Absol> HappyCreeper: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#428 [15:08] <HappyCreeper> how
#429 [15:08] <urielsalis> HappyCreeper, follow Absol instructions
#430 [15:08] <HappyCreeper> ok?
#431 [15:08] <HappyCreeper> help
#432 [15:08] <HappyCreeper> ?
#433 [15:08] <urielsalis> HappyCreeper, with?
#434 [15:09] <urielsalis> sigh, lets do it the easy way
#435 [15:09] <urielsalis> ??> HappyCreeper tools/teamviewer/quick-support
#436 [15:09] <Absol> HappyCreeper: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: https://download.teamviewer.com/download/TeamViewerQS_en.exe
#437 [15:09] <Absol> HappyCreeper: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#438 [15:09] <HappyCreeper> the log how i get there wat it look like WA!
#439 [15:09] <HappyCreeper> : (
#440 [15:09] <urielsalis> <helper name> would be urielsalis
#441 [15:09] <HappyCreeper> ?
#442 [15:09] <urielsalis> so the command once you downloaded teamviewer would be /msg urielsalis <the id> <the pass>
#443 [15:09] <HappyCreeper> -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M this?
#444 [15:10] <urielsalis> HappyCreeper, follow Absol instructions starting with your name
#445 [15:10] <urielsalis> HappyCreeper, A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: https://download.teamviewer.com/download/TeamViewerQS_en.exe
#446 [15:10] <HappyCreeper> HappyCreeper
#447 [15:10] <urielsalis> HappyCreeper, Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#448 [15:10] <HappyCreeper> who helper
#449 [15:10] <urielsalis> me
#450 [15:11] <HappyCreeper> where?
#451 [15:11] <HappyCreeper> in the log config
#452 [15:11] <HappyCreeper> ?
#453 [15:11] <urielsalis> HappyCreeper, no
#454 [15:11] <urielsalis> HappyCreeper, follow my instructions exactly as I gave them, without skipping anything
#455 [15:12] <HappyCreeper> let me look back
#456 [15:12] <urielsalis> HappyCreeper, If you can't do that, or are under 16 years of age, I will need you to ask someone to assist you
#457 [15:12] <HappyCreeper> cant download anything my parents dont aprove
#458 [15:12] <HappyCreeper> i 13
#459 [15:12] <HappyCreeper> i be on later with my dad bye
#460 [15:12] <urielsalis> HappyCreeper, Then you need your parents to come here so we can assist them
#461 [15:13] <urielsalis> HappyCreeper, bye
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#463 [15:19] <Jasm123HD> ok so the latest version of mc works but 1.8 isnt working even after i downloaded the update
#464 [15:20] <urielsalis> Jasm123HD, Minecraft 1.8 requires Java 7
#465 [15:20] <urielsalis> Jasm123HD, while higher versions require Java 8
#466 [15:20] <Jasm123HD> oh that explains it
#467 [15:20] <Jasm123HD> ok thanks for the help
#468 [15:21] <urielsalis> Jasm123HD, you can install Java 7 in a separate directory and go into the advanced options in the launcher, there you can select which java directory to use
#469 [15:21] <urielsalis> Jasm123HD, so you can have both at the same time
#470 [15:22] <Jasm123HD> in a separate directory?
#471 [15:24] * berkyross [webchat@host-156.216.235.236-static.tedata.net] has joined #minecrafthelp
#472 [15:24] <berkyross> hi
#473 [15:25] <berkyross> I need somehelp plz
#474 [15:25] <berkyross> anybody?
#475 [15:25] <urielsalis> berkyross, with?
#476 [15:25] <berkyross> My game keep crashing everytime I click on play demo
#477 [15:25] <urielsalis> ??> berkyross launcher/crash-log
#478 [15:25] <Absol> berkyross: We need to see your crash log, which is created after a crash.
#479 [15:25] <Absol> berkyross: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#480 [15:26] <berkyross> https://paste.ubuntu.com/p/WRKQ52VNhs/
#481 [15:26] <berkyross> here it is the error part
#482 [15:27] <urielsalis> ??> berkyross win/!
#483 [15:27] <Absol> berkyross: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#484 [15:27] <Absol> berkyross: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#485 [15:27] <berkyross> that's the full report https://paste.ubuntu.com/p/DgVBq5nWQd/
#486 [15:27] <berkyross> win 10
#487 [15:27] <urielsalis> berkyross, follow Absol instructions
#488 [15:29] <berkyross> my pc name si vga-pc
#489 [15:29] <berkyross> something wrong with (-) ?
#490 [15:29] <urielsalis> berkyross, your username is VGA!
#491 [15:29] <urielsalis> berkyross, the ! is not allowed by Java
#492 [15:32] <berkyross> aha how is i possible to change that one
#493 [15:32] <berkyross> the possible thing for me to change it from vga-pc I can't find vga!
#494 [15:32] <urielsalis> berkyross, you will need to create a new windows username
#495 [15:32] <urielsalis> berkyross, http://hopper.minecraft.net/help/special-characters/ can help you with that
#496 [15:33] <berkyross> That's a weird and great solution tho,never though about that,was about to quite the game thnx lol
#497 [15:33] * urielsalis tips hat
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#505 [18:28] * Ramaswamy [webchat@cpe-68-201-7-150.sw.res.rr.com] has joined #minecrafthelp
#506 [18:30] <Ramaswamy> I just started a Minecraft java server and it has worked for the last week but it cannot connect now. I have reloaded the srever and double checked the ip address, I have even port forwarded the 25565 port in my router but I can not connect from other Minecraft pc
#507 [18:30] <lll> hi, my friend just downloaded the minecraft, java edition. she can not get the thing to load, it is like frozen. she says that she is downloadingg it onto the deesktop, than when she clicks on it, it re-downloads.
#508 [18:31] <lll> also i am having a problem w/ my own minecraft, it keeps crashing. Do i have too many mods>>
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#511 [18:46] <SpyELIY> hi, my minecraft don't open with exceptions : CertPathValidatorException CertificateNotYetValidException... multiple times
#512 [18:48] * Ale [webchat@177-66-222-252.rnova.com.br] has joined #minecrafthelp
#513 [18:48] <Ale> Help me
#514 [18:50] <Ale> Help mee
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#518 [19:10] <Fahilo> I can't get onto minecraft, when I try to open up the program an error message pops up that says unable to create directory. io_en.json
#519 [19:10] <Fahilo> I already uninstalled and reinstalled minecraft and the same issue persisted
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#524 [20:04] <bradyrhoads> i need to reset my security questions but i dont have acess to that email anmore so how do i reset my security questons
#525 [20:05] <bradyrhoads> anyone ther this is urgent
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#530 [21:32] <sunshine093003> my game keeps crashing as I try to get on a server
#531 [21:32] <sunshine093003> i am in the 1.13.1 version of minecraft
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#538 [23:26] <G0> okay
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#541 [23:29] <G3> MCJE: Mincraft error code 1 appears whenever the game is in the process of launching.
#542 [23:30] <G3> how can i fix this problem?
#543 [23:31] <G3> i tried the standard fix of removing the (W) in the java executable command line.
#544 [23:31] <G3> and it didn't seem to effect anything
#545 [23:33] <G3> does anyone know why this is happening to minecraft?
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#550 [23:46] <G9> okay let me try this again
#551 [23:46] <G9> if anyone is even gonna respond
#552 [23:47] <G9> if anyone is even gonna respond?
#553 [23:47] <G9> Hello?
#554 [23:47] <G9> anyone online?
#555 [23:48] <G9> guuuh
#556 [23:48] <G9> this a huge waste of time
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