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#13 [03:56] <Coder> hi, i have a problem, where can i fint the minecraft_server.jar for coding a mod?
#14 [03:56] <Coder> please...
#15 [03:56] <urielsalis> its in minecraft.net/download
#16 [03:56] <urielsalis> look for the alternative downloads text
#17 [03:59] <Coder> excuse me but where is it exactly?
#18 [04:00] <Coder> i'm on the alternative downloads but what file is it?
#19 [04:01] <urielsalis> Should say java edition server
#20 [04:02] <Coder> can you send me the link of the download?
#21 [04:02] <Coder> please because it does not show it for me
#22 [04:03] <urielsalis> https://minecraft.net/en-us/download/server/
#23 [04:04] <Coder> do you have the 1.12.2?
#24 [04:04] <urielsalis> I think you can just grab the url of the 1.13.2 one and change the url
#25 [04:05] <urielsalis> Or get it from the launcher
#26 [04:08] <Coder> ok thx :p
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#34 [05:12] <Nanao555> I want to know how to get a refund. I downloaded minecraft on my laptop only to find I can hardly run it. I didn't realize i'd need a stronger computer to run it. :-(
#35 [05:12] <Nanao555> Is there any way I can get a refund?
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#42 [07:33] <DisherOuter> Hello, I'm having problems with Minecraft 1.13, I just bought it the other day and it keeps crashing on my desktop although it works on my laptop
#43 [07:34] <Ruby1> Hi, ever since the 1.13 update, I can't get any further than the loading screen (when i try to enter singleplayer or multiplayer games) without it crashing. It doesn't give me any kind of solution, it just says 'your game has crashed, sorry for the inconvenience'. Yet when I play the windows 10 version, I have no trouble whatsoever
#44 [07:35] <DisherOuter> hmm yeah that's what I get as well, no crash report or error number
#45 [07:37] <Ruby1> I hope theres a solution for us both
#46 [07:45] <tyteen4a03> DisherOuter: do you have a crash report?
#47 [07:45] <tyteen4a03> ??> Ruby1 tools/hjt
#48 [07:45] <Absol> Ruby1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#49 [07:45] <Absol> Ruby1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#50 [07:49] <DisherOuter> https://paste.ubuntu.com/p/QgBpFSH8mg/
#51 [07:49] <DisherOuter> That's my crash report
#52 [07:55] <tyteen4a03> ??> DisherOuter win/dxdiag
#53 [07:55] <Absol> DisherOuter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#54 [07:57] <Ruby1> https://paste.ubuntu.com/p/XPdTM4H6nM/
#55 [07:58] <tyteen4a03> ??> Ruby1 tools/hjt
#56 [07:58] <Absol> Ruby1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#57 [07:58] <Absol> Ruby1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#58 [07:59] <DisherOuter> https://paste.ubuntu.com/p/j2d5mCShYt/
#59 [08:00] <DisherOuter> I've updated my graphics drivers already, they are the latest available from the NVIDIA website
#60 [08:00] <tyteen4a03> DisherOuter: does this happen if you play other OpenGL games?
#61 [08:04] * Ruby1 [webchat@cpc114454-sout10-2-0-cust822.20-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#62 [08:04] <DisherOuter> No, Minecraft is the only game that has this problem
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#68 [09:09] <Thatonedud> minecraft is crashing soon after i click play
#69 [09:10] <Thatonedud> and i cant find a solution online.
#70 [09:10] <Thatonedud> and i cant find a solution online.
#71 [09:15] * Thatonedud [webchat@cpc95358-uddi26-2-0-cust89.20-3.cable.virginm.net] has left #minecrafthelp
#72 [09:46] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#73 [09:47] <Rob> Hi can someone help me my game keeps crashing every time i try to start it
#74 [09:49] <Rob> Is anyone there?
#75 [09:50] <CapFan67> Rob, this is IRC. The dozen or so people who are here to help glance at their screens now and then. When you get someone's attention, they'll work with you, but it requires patience.
#76 [09:51] <Rob> Thank you can you help me?
#77 [09:52] <CapFan67> I'm here in the same capacity as you, having a startup crash that I can't seem to tackle. The person I was working with went to sleep (other side of the planet), so I'm waiting for them to surface again.
#78 [09:52] <Rob> I see
#79 [09:55] <tyteen4a03> CapFan67: ello
#80 [09:55] <tyteen4a03> CapFan67: in this order, try removing: Discord, GOG
#81 [09:55] <tyteen4a03> Rob: do you get a crash message?
#82 [09:56] <CapFan67> tyteen4a03: I all Discord and GoG processes and tested with the same error between OLT passes. Same error. Do you still recommend uninstalling to test?
#83 [09:57] <CapFan67> *killed all process for...
#84 [09:57] <tyteen4a03> CapFan67: yes
#85 [09:57] <CapFan67> Stand by...
#86 [09:59] <Rob> Yes I do sorry i didnt respond right away but it doesnt give me and info is just says sorry for inconvenience
#87 [09:59] <tyteen4a03> ??> Rob launcher/log
#88 [09:59] <Absol> Rob: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#89 [10:02] <Rob> https://paste.ubuntu.com/p/wp534PpKrZ/
#90 [10:02] <tyteen4a03> ??> Rob tools/hjt
#91 [10:02] <Absol> Rob: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#92 [10:02] <Absol> Rob: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#93 [10:04] * Fality [webchat@dsl-189-180-251-136-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#94 [10:04] <Rob> https://paste.ubuntu.com/p/8pwGyTBvCJ/
#95 [10:05] <Fality> I cant log in to my account, i recieved an email on my account saying the email has been changed 3 years ago in 2015. i believe it was hacked, how do i recover my account?
#96 [10:06] <tyteen4a03> ??> Fality account/hacked
#97 [10:06] <Absol> Fality: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#98 [10:06] <Absol> Fality: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#99 [10:06] <tyteen4a03> Rob: uninstall Norton
#100 [10:06] <CapFan67> tyteen4a03: After uninstalling Discord, I had the rare and occasional success, but followed by two failures. After uninstalling GOG, failure. (again, error code
#101 [10:06] <CapFan67> tyteen4a03: As a note, in order to use the system after we spoke last night, I've reinstalled Norton. If you want me to remove it as part of the ongoing effort, let me know.
#102 [10:07] <tyteen4a03> CapFan67: interesting
#103 [10:07] <Rob> what will unistalling norton do?
#104 [10:07] <tyteen4a03> Rob: removes a bloatware
#105 [10:07] <Rob> should i find a different antivirus software?
#106 [10:08] <tyteen4a03> ??> Rob av/malwarebytes
#107 [10:08] <Absol> Rob: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#108 [10:08] <Absol> Rob: Download it here: https://www.malwarebytes.org/
#109 [10:08] <Absol> Rob: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#110 [10:08] <Rob> uninstall norton first or do malware first?
#111 [10:09] <tyteen4a03> Rob: uninstall Norton
#112 [10:09] <Rob> ok
#113 [10:10] <CapFan67> tyteen4a03: As a reminder, 1.13.1 continues to run fine through all these tests, while 1.13.2 results in "Process crashed with exit code -1073741819" most of the time.
#114 [10:10] * Wraithe013 [webchat@94.129.244.90] has joined #minecrafthelp
#115 [10:10] <Wraithe013> hello?
#116 [10:10] <CapFan67> I haven't been re-testing the snapshot with each test, under the assumption it will behave like 1.13.2
#117 [10:10] <tyteen4a03> CapFan67: I don't have a time to look at the OTL reports closely yet, but I assume you've tried things like this? https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/error-code-1073741819-when-running-certain/76b4c0e8-c5ff-43cd-9098-0ae524b422ac
#118 [10:10] <tyteen4a03> hi webrosc
#119 [10:11] <tyteen4a03> or Wraithe013, even
#120 [10:11] <Wraithe013> i need some help with the new snapshots
#121 [10:11] <tyteen4a03> Wraithe013: we don't provide help with snapshots
#122 [10:11] <Wraithe013> where can i get help with snapshots?
#123 [10:11] <tyteen4a03> Wraithe013: Minecraft Forums
#124 [10:11] <Wraithe013> ok
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#126 [10:13] <CapFan67> tyteen4a03: Several of the offered solutions in that post seem unrelated and are things I haven't looked at. I'll run through the list and test their solutions and get back to you.
#127 [10:14] <tyteen4a03> right now I'm leaning towards Windows being Windows, but could be a bug
#128 [10:14] <tyteen4a03> the way you described it also hints at potential faulty RAM, but it should also trigger other things
#129 [10:15] <CapFan67> Yeah, the intermittent failures pointing at the possibility of faulty RAM has been nagging at the back of my mind.
#130 [10:16] <Rob> It just keeps saying preparing to unistall
#131 [10:16] <CapFan67> ..but if it were hardware, I would expect 1.13.1 (or any other version) to crash with the same frequency.
#132 [10:17] <CapFan67> Rob, Uninstalling Norton took me about an hour last night. Let it do it's thing. You can monitor brain activity with the task manager. You'll see it's very busy.
#133 [10:17] <Rob> thank you
#134 [10:18] <CapFan67> Gunna
#135 [10:18] <CapFan67> Gunna look at bios settings. I'll be back after running through the list.
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#140 [10:32] <Marindodoush> Hello, i'm french so sorry for mistakes ;)
#141 [10:33] <Marindodoush> I have a big problem with the Minecraft Launcher
#142 [10:33] <Marindodoush> i actually need a non-offcial launcher (MultiMC) to play minecraft
#143 [10:34] <Marindodoush> the official launcher says to me "Unabled to download minecraft, please try again later"
#144 [10:35] <tyteen4a03> ??> Marindodoush launcher/log
#145 [10:35] <Absol> Marindodoush: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#147 [10:36] <Marindodoush> no... i can't open the launcher, so i don't have access to the settings
#148 [10:36] <Marindodoush> the launcher never start
#149 [10:37] <Marindodoush> my launcher never update to the last version
#150 [10:38] <tyteen4a03> ??> Marindodoush tools/hjt
#151 [10:38] <Absol> Marindodoush: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#152 [10:38] <Absol> Marindodoush: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#154 [10:48] <Marindodoush> I hope i do it right :) https://paste.ubuntu.com/p/8jb4zs4Xds/
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#156 [10:48] * japanoise [~japanoise@host234-59-dynamic.171-212-r.retail.telecomitalia.it] has joined #minecrafthelp
#157 [10:49] <japanoise> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#158 [10:49] <Absol> japanoise: Please keep it civil
#159 [10:49] <japanoise> I thought you guys might be interested in this blog by freenode staff member Bryan kloeri Ostergaard https://bryanostergaard.com/
#160 [10:49] * Absol kicked japanoise from #minecrafthelp (Reason: apanoise :Blacklisted message)
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#162 [10:56] * ertyuis [webchat@240.51-175-162.customer.lyse.net] has joined #minecrafthelp
#163 [10:56] <ertyuis> I am not able to start 1.13.2. Just reinstalled it
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#166 [11:02] <Marindodoush> as administrator https://paste.ubuntu.com/p/p532VJ97qg/
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#168 [11:15] * CapFan67 [~CapFan@2601:204:da80:279a:1145:4293:c44:5b51] has joined #minecrafthelp
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#171 [11:17] <CapFan67> tyteen4a03: I tested all of the solutions offered on that page, but none changed the outcome. I also tested each of my 2 memory sets individually, and the error still happens with each set. It was unlikely that memory or power settings were the issue since one account works and one does not, but it is always worth testing every possibility.
#172 [11:17] <tyteen4a03> ??> CapFan67 win/sfc
#173 [11:17] <Absol> CapFan67: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#174 [11:17] <Absol> CapFan67: In the command window, enter "sfc /scannow", and press Enter. Keep this window open until it is finished.
#175 [11:19] <Marindodoush> Absol: You look at my link ?
#176 [11:20] * lvgx [~lvgx@113.173.186.68] has joined #minecrafthelp
#177 [11:20] <lvgx> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#178 [11:20] <Absol> lvgx: Please keep it civil
#179 [11:20] <lvgx> I thought you guys might be interested in this blog by freenode staff member Bryan kloeri Ostergaard https://bryanostergaard.com/
#180 [11:20] * Absol kicked lvgx from #minecrafthelp (Reason: vgx :Blacklisted message)
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#182 [11:23] * mycobacterium [~mycobacte@110.78.175.207] has joined #minecrafthelp
#183 [11:23] <mycobacterium> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#184 [11:23] <Absol> mycobacterium: Please keep it civil
#185 [11:23] <mycobacterium> I thought you guys might be interested in this blog by freenode staff member Bryan kloeri Ostergaard https://bryanostergaard.com/
#186 [11:23] * Absol kicked mycobacterium from #minecrafthelp (Reason: ycobacterium :Blacklisted message)
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#191 [11:59] <CapFan67> tyteen4a03: Here is the command prompt output: https://pastebin.com/VUDJQ2yS NOTE: CBS.LOG is 3.6MB, and is too large for Pastebin.com
#192 [12:00] <Marindodoush> does anyone look at my problem ?????
#193 [12:01] <Marindodoush> absol doesn't give me any answer :(
#194 [12:02] <Marindodoush> ok, i need to go... i'm still connected here
#195 [12:10] * Marindodoush [webchat@176-144-116-14.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#196 [12:14] <tyteen4a03> CapFan67: interesting
#197 [12:14] <tyteen4a03> CapFan67: yeah I would say reinstalling Windows is in order
#198 [12:17] * Ares [Ares@cpe-10-10-10-1.neo.res.rr.com] has joined #minecrafthelp
#199 [12:17] <CapFan67> As a note, the only errors listed in the log are windows store errors (failed to get store state for specific products) and Duplicate ownership for directories.
#200 [12:19] <CapFan67> tyteen4a03: For completeness, here is an export of all lines with "error": https://pastebin.com/NXmHwSnn
#201 [12:21] <CapFan67> tyteen4a03: In the end, if fascinates me that whatever has gone south impacts only 1.13.2 and 18w43b, and not any prior versions. A mystery indeed.
#202 [12:21] <CapFan67> In any event, I greatly appreciate your help and time. Thanks.
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#207 [12:41] <IncredibleBrian> when i request a password reset, im not reciving monjangs emails
#208 [12:49] * bcmiller [~bcmiller@45.123.11.1] has joined #minecrafthelp
#209 [12:49] <bcmiller> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#210 [12:49] * bcmiller [~bcmiller@45.123.11.1] has quit. (Network ban)
#211 [12:49] <Absol> bcmiller: Please keep it civil
#212 [13:02] * nBurn [~nBurn@softbank126123142107.bbtec.net] has joined #minecrafthelp
#213 [13:02] <nBurn> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#214 [13:02] * nBurn [~nBurn@softbank126123142107.bbtec.net] has quit. (Network ban)
#215 [13:02] <Absol> nBurn: Please keep it civil
#216 [13:05] <Duck_> Absol: no idea if you're a bot or not
#217 [13:05] <Duck_> but those are bots
#218 [13:05] <Lord_Ralex> Absol is a bot
#219 [13:05] <Duck_> ah alright
#220 [13:05] <RyanKnack> beep boop bop
#221 [13:05] <Lord_Ralex> Just has multiple systems to handle it, and they collided.
#222 [13:05] <Duck_> Yeah, I'm afraid the usual botnet has started up again
#223 [13:06] <Lord_Ralex> Absol is standing down from that now anyways
#224 [13:06] <Lord_Ralex> Netops have their own toys handling it.
#225 [13:07] * RyanKnack feeds Lord_Ralex to his evil toy
#225 [13:07] * Lord_Ralex kicked RyanKnack from #minecrafthelp (Reason: yanKnack :I am evil)
#226 [13:07] * RyanKnack [RyanKnack@amber.bhs.qc.ca.ryanknack.pw] has joined #minecrafthelp
#227 [13:07] <RyanKnack> D:
#228 [13:23] * Hannah [webchat@host109-149-136-181.range109-149.btcentralplus.com] has joined #minecrafthelp
#229 [13:23] <Hannah> hello
#230 [13:24] <Hannah> i am trying to go on minecraft 1.12 with mods through twitch but it keeps coming up with errors
#231 [13:35] * Marindodoush [webchat@176-144-116-14.abo.bbox.fr] has joined #minecrafthelp
#232 [13:36] <Marindodoush> I'm back :)
#233 [13:37] <Marindodoush> Absol ???
#234 [13:39] <Marindodoush> i wait for 1 hour for an answer !!!!!!
#235 [13:41] <loltergeist768> Absol is a bot
#236 [13:41] <Marindodoush> But he asked me to do some specific action on my computer
#237 [13:42] <loltergeist768> because tyteen4a03 asked him to say that
#238 [13:43] <Marindodoush> ok, but does anyone want to help me ?
#239 [13:43] * IncredibleBrian [webchat@169.139.8.207] has quit. (Quit: webchat.esper.net)
#240 [13:44] <Marindodoush> I have a big problem with my launcher, it doasn't start, i can only play with other launchers like MultiMC
#241 [13:45] * joab2000 [webchat@179.6.193.249] has joined #minecrafthelp
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#243 [13:48] <Marindodoush> this support comunity is completly useless...
#244 [13:49] <Marindodoush> thank you for 1 hour of... nothing !!!
#245 [13:49] <Marindodoush> Shame in you !!!!
#246 [13:49] * Lord_Ralex kicked Marindodoush from #minecrafthelp (Reason: arindodoush :No.)
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#250 [15:04] <weegaffer> can someone help me with my textures on minecraft?
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#252 [15:23] * sidp [webchat@99-42-114-145.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#253 [15:24] <sidp> i opened mc on a windows and it opens but the game says not responding
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#255 [15:32] * jmn [~jmn@175.210.115.200] has joined #minecrafthelp
#256 [15:32] <jmn> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
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#258 [15:32] * Omar [webchat@c-71-225-138-27.hsd1.pa.comcast.net] has joined #minecrafthelp
#259 [15:33] <Omar> My minecraft launcher keeps crashing and won't load up minecraft when I click play
#260 [15:36] <Omar> this is the crash report https://paste.ubuntu.com/p/FYQQcD2wCd/
#261 [15:45] * Superjes1 [webchat@cpe-101-179-113-214.qb02.qld.asp.telstra.net] has joined #minecrafthelp
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#263 [15:47] <tmm88> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#264 [15:47] * tmm88 [~tmm88@139.190.235.206] has quit. (Killed (Ares (Autokilled for spam.)))
#265 [15:52] * nanaum [webchat@c-73-36-102-247.hsd1.il.comcast.net] has joined #minecrafthelp
#266 [15:53] <nanaum> hi i have a min 2010 macpro 13in and just downloaded ver 1.13
#267 [15:53] * Superjes1 [webchat@cpe-101-179-113-214.qb02.qld.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#268 [15:53] <nanaum> It keeps crashing
#269 [15:54] <nanaum> any pointers on how to solve the ver 1.13 crash on mid2010 macbook pro
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#274 [16:04] <nanaum> unable to play on mac book pro mid2010
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#277 [16:05] <nanaum> any tips on overcoming the start-up crash on a mac book pro mid 2010?
#278 [16:06] * Qball [Elite17280@chi.elitebnc.org] has joined #minecrafthelp
#279 [16:06] <nanaum> I am running on MacOs Yosemite
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#285 [16:24] <tillday280> everytime I try to open Minecraft it never opens and will always stay on the loading screen and sometimes it will say sorry the game crashed idk what to do
#286 [16:27] * tillday280 [webchat@h168.150.96.50.dynamic.ip.windstream.net] has quit. (Client Quit)
#287 [16:49] * Paige [webchat@69-36-222-204.dynamic.dsl.skybest.com] has joined #minecrafthelp
#288 [16:51] <Paige> Hey. Im on windows 10. I have been having this issue for quite some time and I thought the new update would fix it but it didnt. im in 1.13.2. and when i press play it shows up with the mojang screen and at the top it says not responding. a lot of other players are having this problem. anyone know how to fix it?
#289 [16:55] <Paige> im actually using my pc not windows ten.. i mean i dont really know the difference
#290 [17:05] * AEM [~AEM@dma01-3216.din.or.jp] has joined #minecrafthelp
#291 [17:05] <AEM> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#292 [17:05] * AEM [~AEM@dma01-3216.din.or.jp] has quit. (Network ban)
#293 [17:22] * Claycooper1998 [webchat@rrcs-70-63-30-174.central.biz.rr.com] has joined #minecrafthelp
#294 [17:24] <Claycooper1998> Hello, I recently tried to log into minecraft, but I haven't been able to load minecraft past the Mojang loading screen, it says not responding. https://paste.ubuntu.com/p/yBgyv6bw2y/
#295 [17:26] * Claycooper1998 [webchat@rrcs-70-63-30-174.central.biz.rr.com] has quit. (Client Quit)
#296 [17:29] * Claycooper1998 [webchat@rrcs-70-63-30-174.central.biz.rr.com] has joined #minecrafthelp
#297 [17:30] <Claycooper1998> I have been trying to get into minecraft, but i havent been able to load back the Mojang loading screen. https://paste.ubuntu.com/p/yBgyv6bw2y/
#298 [17:52] <tyteen4a03> ??> Claycooper1998 scold/pm
#299 [17:52] <Absol> Claycooper1998: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#300 [17:52] <tyteen4a03> ??> Claycooper1998 tools/hjt
#301 [17:52] <Absol> Claycooper1998: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#302 [17:52] <Absol> Claycooper1998: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#303 [17:54] <Claycooper1998> https://paste.ubuntu.com/p/gvhkP29QHg/
#304 [17:54] <Claycooper1998> okay I did all that
#305 [17:55] <tyteen4a03> ??> Claycooper1998 av/mcafee
#306 [17:55] <Absol> Claycooper1998: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#307 [17:55] <Absol> Claycooper1998: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#308 [17:55] <tyteen4a03> ??> Claycooper1998 av/mcafee/uninstall
#309 [17:55] <Absol> Claycooper1998: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#310 [17:55] <tyteen4a03> Claycooper1998: then:
#311 [17:55] <tyteen4a03> ??> Claycooper1998 av/adwcleaner
#312 [17:55] <Absol> Claycooper1998: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#313 [17:55] <Absol> Claycooper1998: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#314 [18:03] * Lord_of_Life [~Lord@46.217.128.97] has quit. (Ping timeout: 190 seconds)
#315 [18:09] * Claycooper1998 [webchat@rrcs-70-63-30-174.central.biz.rr.com] has joined #minecrafthelp
#316 [18:10] <Claycooper1998> Okay Im back from reseting my PC
#317 [18:16] * Delaxarnyazer [~Delaxarny@2a02:a44e:91ce:1:20c:29ff:fe96:24f1] has quit. (Read error: Connection reset by peer)
#318 [18:16] <tyteen4a03> ??> Claycooper1998 av/malwarebytes
#319 [18:16] <Absol> Claycooper1998: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#320 [18:16] <Absol> Claycooper1998: Download it here: https://www.malwarebytes.org/
#321 [18:16] <Absol> Claycooper1998: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#322 [18:17] <Claycooper1998> I did that
#323 [18:17] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
#324 [18:18] <tyteen4a03> Claycooper1998: good, try running MC now
#325 [18:21] <Claycooper1998> I will Once the scan is done. Is that a good anti virus software?
#326 [18:21] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has quit. (Ping timeout: 200 seconds)
#327 [18:21] <tyteen4a03> Claycooper1998: yes
#328 [18:22] <Claycooper1998> How often should I scan?
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#335 [19:37] * ebbex_ [~ebbex_@125-224-159-202.dynamic-ip.hinet.net] has joined #minecrafthelp
#336 [19:37] <ebbex_> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#337 [19:37] * ebbex_ [~ebbex_@125-224-159-202.dynamic-ip.hinet.net] has quit. (Network ban)
#338 [20:05] * dqx [~dqx@123.16.141.225] has joined #minecrafthelp
#339 [20:05] <dqx> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#340 [20:05] * dqx [~dqx@123.16.141.225] has quit. (Network ban)
#341 [20:19] * Nare [webchat@CPE64777ddcac63-CM64777ddcac60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#342 [20:21] <Nare> Hello. I'm not sure if this is a common issue, but Minecraft will no longer make it past the loading screen that says "Mojang" on my windows 10 computer, as of last Sunday. I've installed and reinstalled, both Minecraft and java, I've removed all mods, completely wiped everything Minecraft related from my computer and tried again, with no luck. The
#343 [20:21] <Nare> game will just freeze on the loading screen that says "Mojang" - as in it will say "(Not Responding)". I've checked display drivers and such as well - I
#344 [20:21] <Nare> I'm just not sure what the issue is.
#345 [20:21] <CubeTheThird> Nare, do you have a dxdiag report?
#346 [20:22] <Nare> I've checked that before for the drivers - could you remind me how to access that?
#347 [20:22] <CubeTheThird> ??> Nare win/dxdiag
#348 [20:22] <Absol> Nare: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#349 [20:23] <Nare> Will that Ubuntu site work for sharing text?
#350 [20:24] <CubeTheThird> Nare, yup that's what we use it for
#351 [20:25] <Nare> Now would you like me to post it here? The link that is?
#352 [20:25] <CubeTheThird> Nare, yes please
#353 [20:26] <Nare> https://paste.ubuntu.com/p/swNZ5fPB6p/
#354 [20:26] <Nare> There. I will happily provide any other needed information.
#355 [20:26] <Nare> I appreciate the help!
#356 [20:27] <CubeTheThird> Nare, sure thing. one moment
#357 [20:28] <CubeTheThird> Nare, hmm well your intel graphics drivers seem to be pretty much up to date. Let's check for conflicting software then
#358 [20:28] <CubeTheThird> ??> Nare tools/hjt
#359 [20:28] <Absol> Nare: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#360 [20:28] <Absol> Nare: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#361 [20:30] <Nare> Alright, will do
#362 [20:32] <Nare> https://paste.ubuntu.com/p/mr83FXBw4t/
#363 [20:32] <Nare> I had an error as well I think
#364 [20:32] <Nare> Wait never mind
#365 [20:32] <Nare> Let me try again...
#366 [20:34] <Nare> This should work https://paste.ubuntu.com/p/2N5cmDw2NV/
#367 [20:35] <CubeTheThird> Nare, ahh looks like you've got malware
#368 [20:35] <CubeTheThird> ??> Nare av/adwcleaner
#369 [20:35] <Absol> Nare: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#370 [20:35] <Absol> Nare: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#371 [20:39] * Nare [webchat@CPE64777ddcac63-CM64777ddcac60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#372 [20:39] <Nare> Alright, I have restarted and am awaiting further instructions.
#373 [20:41] <CubeTheThird> Nare, ok firstly try playing again
#374 [20:43] <Nare> Alright. It looks like it's working. Thank you very much!
#375 [20:44] <Nare> To avoid this problem in the future, do you know if that malware was targeting Minecraft in particular?
#376 [20:44] <CubeTheThird> awesome!
#377 [20:44] <CubeTheThird> Nare, no it just messes with things in general
#378 [20:44] <Nare> Ah, okay. Anyways, I appreciate it!
#379 [20:56] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#380 [20:57] <Rob> Hi i was here yesterday looking for help with my game crashing when i try to start it and i unistalled norton and someone said something about malware?
#381 [20:59] <CubeTheThird> Rob, do you have a crash report?
#382 [21:00] <Rob> sorry to bother you I have to leave again
#383 [21:08] * Arkarius [~Arkarius@148.0.230.238] has joined #minecrafthelp
#384 [21:08] <Arkarius> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
#385 [21:08] * Arkarius [~Arkarius@148.0.230.238] has quit. (Network ban)
#386 [21:10] * katie [webchat@24-113-254-246.wavecable.com] has joined #minecrafthelp
#387 [21:11] <katie> I need help installing the NPC mod. I do what all the directions say about putting it in the %appdata% minecraft mod file but it is not working.
#388 [21:13] <CubeTheThird> katie, sorry we don't assist with mods here. I recommend you visit the minecraft forums, or websites relating to the specific mod you're trying to use
#389 [21:14] <katie> okay, thanks. I've been searching for probably 10 hours and can't solve it. (I'm 40 years old.) Is there somewhere that I can go and pay for tech support?
#390 [21:14] <katie> I'm working on it for a graduate class in educational technology
#391 [21:14] <katie> but not using the education edition
#392 [21:15] <CubeTheThird> katie, I'm not sure you'd be finding that level of support for mods. They are all entirely community-made
#393 [21:16] <katie> okay, thanks
#394 [21:17] <katie> new question, if I uninstall minecraft from my laptop, will my games save?
#395 [21:17] <katie> and reinstall
#396 [21:21] <CubeTheThird> katie, uninstalling doesn't normally remove the .minecraft folder, so yes they'll still be there
#397 [21:21] <CubeTheThird> katie, if you're looking to do a clean reinstall, clear out the .minecraft folder, but keep the saves folder
#398 [21:24] <katie> i'm thinking i've put an extra file in somewhere that I'm not supposed to so I'm thinking I need to delete everything and start totally fresh. but if i delete the saves folder, then my worlds will be totally gone?.....they aren't cloud stored under my username too?.....couldn't I go to someone else's computer, go into my account and play my worlds?
#399 [21:25] <CubeTheThird> katie, no. They aren't cloud stored. There is no limit to how many worlds you can make, and as there's no subscription fee, people would abuse free unlimited cloud storage
#400 [21:26] <katie> okay, thank you so much for your help!:)
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#402 [22:26] * Devin2 [webchat@136.186.248.240] has joined #minecrafthelp
#403 [22:27] <Devin2> when i try and launch my game, it says failed to download file and the game wont play
#404 [22:29] * Cables [webchat@103.231.91.74] has joined #minecrafthelp
#405 [22:29] <Cables> Hello
#406 [22:30] <Cables> I am having trouble logging in. This is the message that displays: 'An error prevented your request from being processed. Please try again.' Is there a fix to this?
#407 [22:30] <Cables> I am having trouble logging in. This is the message that displays: 'An error prevented your request from being processed. Please try again.' Is there a fix to this?
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#412 [22:56] <Scotteh> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
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#415 [23:03] <SpamapS> With our IRC ad service you can reach a global audience of entrepreneurs and fentanyl addicts with extraordinary engagement rates! https://williampitcock.com/
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#419 [23:40] * Crash [webchat@107-215-32-88.lightspeed.btrgla.sbcglobal.net] has joined #minecrafthelp
#420 [23:40] <Crash> unable to log in
#421 [23:40] * Crash [webchat@107-215-32-88.lightspeed.btrgla.sbcglobal.net] has quit. (Client Quit)
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#423 [23:47] * VINI [webchat@bd044b2c.virtua.com.br] has joined #minecrafthelp
#424 [23:48] <VINI> NAO CONSIGO ENTRAR NO JOGO
#425 [23:48] <VINI> AJUDA?
#426 [23:50] <VINI> WHAT
#427 [23:52] <VINI> I NEED HELP
#428 [23:53] <VINI> PLEASE
#429 [23:54] * VINI [webchat@bd044b2c.virtua.com.br] has quit. (Quit: webchat.esper.net)
#430 [23:54] * STRANGER [webchat@134.88.123.227] has joined #minecrafthelp
#431 [23:54] <STRANGER> hello
#432 [23:55] <STRANGER> im wondering if I can get my Minecraft pocket edition on to my PC
#433 [23:55] <STRANGER> i have it on my Samsung phone and i have paid for it
#434 [23:56] <STRANGER> is any1 there?
#435 [23:56] <STRANGER> please help me