#1 [00:27] * Xycra [webchat@c-73-3-176-209.hsd1.co.comcast.net] has joined #minecrafthelp
#2 [00:29] <Xycra> When I start up minecraft 1.13 the game doesn't respond and crashes shortly afterword and I have no clue on how to fix it
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#5 [02:29] * ofwgktaAngel [webchat@172-222-165-031.dhcp.chtrptr.net] has joined #minecrafthelp
#6 [02:30] <ofwgktaAngel> i am having a issue with minecraft windows 10 version, the game works perfectly fine until i log into xbox live. After i log into xbox live the game starts lagging terribly and crashes. i have dxdiag ready if needed.
#7 [02:31] <ofwgktaAngel> #minecrafthelp
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#13 [04:12] * HecatiaLink [webchat@5x165x187x92.dynamic.ufa.ertelecom.ru] has joined #minecrafthelp
#14 [04:14] <HecatiaLink> Help, I just bought a new PC, and Minecraft and it crashes on pressing "play"
#15 [04:14] <HecatiaLink> https://paste.ubuntu.com/p/vNNdxy39Mf/
#16 [04:14] <HecatiaLink> ^ dxdiag
#17 [04:16] <HecatiaLink> Do I need to post the crash log?
#18 [04:27] <HecatiaLink> https://paste.ubuntu.com/p/dz2M3JHy9x/
#19 [04:27] <HecatiaLink> ^ crash
#20 [04:28] <Greymagic27> HecatiaLink, Hang on
#21 [04:29] <HecatiaLink> Yeah, sure
#22 [04:29] <Greymagic27> HecatiaLink, Intel have not made drivers for windows 7, you need to upgrade to windows 10
#23 [04:30] <HecatiaLink> Dammit
#24 [04:30] <HecatiaLink> Thanks a LOAD for help!
#25 [04:30] <Greymagic27> Your welcome
#26 [04:30] * mynamejeff [webchat@cpc130778-camd17-2-0-cust974.know.cable.virginm.net] has joined #minecrafthelp
#27 [04:30] <Greymagic27> If you do upgrade to windows 10 and the error still happens come back and I will help further
#28 [04:31] <HecatiaLink> Thanks!!
#29 [04:31] <Greymagic27> :)
#30 [04:31] <mynamejeff> hey mine can't extract native files
#31 [04:31] <Greymagic27> ??> mynamejeff tools/hjt
#32 [04:31] <Absol> mynamejeff: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#33 [04:31] <Absol> mynamejeff: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#34 [04:31] * JURADA100010010 [webchat@u127-23.static.grapesc.cz] has joined #minecrafthelp
#35 [04:32] <JURADA100010010> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL ...WHAT IS IT? Can you help me?
#36 [04:33] <HecatiaLink> Oh, one more question
#37 [04:33] <Greymagic27> ??> JURADA100010010 win/dxdiag
#38 [04:33] <Absol> JURADA100010010: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#39 [04:33] <HecatiaLink> Doesn't like Win. 10 use bedrock edition or something?
#40 [04:33] <Greymagic27> You can get bedrock on there but you can still play java as well
#41 [04:33] <Greymagic27> Just download it from minecraft.net
#42 [04:34] <HecatiaLink> Oh good god, I downloaded 7 just for java and you can use it on 10
#43 [04:34] <HecatiaLink> good lord im dumB
#44 [04:34] <Greymagic27> Haha
#45 [04:36] * mynamejeff [webchat@cpc130778-camd17-2-0-cust974.know.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#46 [04:38] <Greymagic27> JURADA100010010, Have you ran the DXDIAG yet?
#47 [04:40] <JURADA100010010> No, what is it?
#48 [04:40] <Greymagic27> ??> JURADA100010010 win/dxdiag
#49 [04:40] <Absol> JURADA100010010: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#50 [04:43] <JURADA100010010> So, DXDIAG is run.
#51 [04:44] <Greymagic27> Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#52 [04:44] <Greymagic27> Open the file you just saved, and copy the contents. Paste them on https://paste.ubuntu.com and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#53 [04:47] <JURADA100010010> OK …. https://paste.ubuntu.com/p/YRZ3TRNvf2/
#54 [04:48] <Greymagic27> JURADA100010010, You will need to downgrade your windows version to play minecraft
#55 [04:53] <Greymagic27> As intel have not made any supported drivers for windows 10
#56 [04:53] <JURADA100010010> Really? Why?
#57 [04:53] <Greymagic27> The card isn't supported anymore
#58 [04:53] <Greymagic27> They discontinued it
#59 [04:55] <JURADA100010010> And will a new card help?
#60 [04:55] <Greymagic27> You can buy a new one or downgrade to windows 7
#61 [04:56] <Greymagic27> These are the minimum requirments for MC: https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#62 [04:56] <JURADA100010010> OK, i understand. Thank you for help.
#63 [04:56] <Greymagic27> Your welcome :)
#64 [05:14] * _chornos_ [webchat@host181-189-dynamic.233-95-r.retail.telecomitalia.it] has joined #minecrafthelp
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#66 [05:42] * maro [~maro@2a02:8070:27b7:8b00:893d:f2f5:3348:78c4] has joined #minecrafthelp
#67 [06:07] * Marcinspiderman [webchat@apn-5-60-173-245.dynamic.gprs.plus.pl] has joined #minecrafthelp
#68 [06:07] <Marcinspiderman> Oh hello
#69 [06:07] <Greymagic27> Hi
#70 [06:08] <Marcinspiderman> i have got some troubles with my sons minecraft game
#71 [06:08] <Greymagic27> What is the problem?
#72 [06:08] <Marcinspiderman> he was playing it normally like always and quit the game yesterday
#73 [06:08] <Marcinspiderman> but today there is a problem with GAME CRASH
#74 [06:08] <Greymagic27> ??> Marcinspiderman launcher/log
#75 [06:08] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#76 [06:08] <Absol> Marcinspiderman: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#77 [06:09] <Marcinspiderman> it says that there is unexpected trouble
#78 [06:09] <Greymagic27> Follow the steps I sent you above
#79 [06:11] <Marcinspiderman> ok i'll do it
#80 [06:15] <Marcinspiderman> i have to send this to you right now?
#81 [06:15] <Marcinspiderman> https://paste.ubuntu.com/p/yZWGW8jbMm/
#82 [06:16] * Krispy [webchat@78.161.101.86.dynamic.ttnet.com.tr] has joined #minecrafthelp
#83 [06:16] <Greymagic27> Add -Xss320k or -Xmx2G to your JVM arguments.
#84 [06:16] <Krispy> Hey there
#85 [06:16] <Greymagic27> Krispy, Hi
#86 [06:16] <Krispy> I need help I was here yesterday
#87 [06:16] <Greymagic27> Krispy, What is the problem?
#88 [06:17] <Krispy> my game wont open
#89 [06:17] <Marcinspiderman> where should i add this JVM arguments? i am really green
#90 [06:17] <Greymagic27> Krispy, What does it say when you try to open it?
#91 [06:17] <Greymagic27> Marcinspiderman, Load up your launcher, click launch options
#92 [06:17] <Krispy> when I say it wont open it's just pure white screen
#93 [06:17] <Greymagic27> ??> Krispy tools/hjt
#94 [06:17] <Absol> Krispy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#95 [06:17] <Absol> Krispy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#96 [06:18] <Greymagic27> Marcinspiderman, Make sure advanced settings is ticked
#97 [06:18] <Krispy> I can hear the sounds or stuff but no image
#98 [06:18] <Greymagic27> Marcinspiderman, Then click on your minecraft profile and turn on JVM arguments
#99 [06:19] <Krispy> https://paste.ubuntu.com/p/vvJs4hSqkY/
#100 [06:19] <Greymagic27> ??> Krispy av/avg
#101 [06:19] <Absol> Krispy: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To do so see the instructions here: https://bit.ly/2KncjCZ
#102 [06:19] <Absol> Krispy: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#103 [06:19] <Greymagic27> Krispy, Remove hamachi and razer synapse
#104 [06:19] <Krispy> I was here yesterday, they were checking my system requirements and it took a lot so I left
#105 [06:20] <Krispy> I cant remove razer synapse I need that for my mouse
#106 [06:20] <Greymagic27> Oh ok, That is fine then
#107 [06:20] <Greymagic27> Just follow the AVG stuff
#108 [06:20] <Krispy> AVG is disabled
#109 [06:21] <Greymagic27> Right click shortcut or MinecraftLauncher.exe, go to compatibility tab and make sure Windows XP is not set. Windows XP is not supported anymore.
#110 [06:21] <Krispy> Windows 8 is set there
#111 [06:21] <Marcinspiderman> I turned them on now hot to add them?
#112 [06:21] <Greymagic27> Unset it then try to launch Krispy
#113 [06:21] <Krispy> ok
#114 [06:22] <Marcinspiderman> how*
#115 [06:22] <Krispy> yeah only sound
#116 [06:22] <Greymagic27> Marcinspiderman, You should see something like this: http://prntscr.com/lbdmnw
#117 [06:22] <Krispy> pure, snowwhite screen
#118 [06:23] <Greymagic27> Marcinspiderman, In that box add -Xss320K or change -Xmx1G to -Xmx2G
#119 [06:23] <Marcinspiderman> yup i have got it
#120 [06:23] <Greymagic27> Krispy, Try enabling windows 8 compatability again
#121 [06:24] <Krispy> Ok
#122 [06:24] <Krispy> I'm running the game
#123 [06:24] <Krispy> nope
#124 [06:24] <Krispy> nothing has changed
#125 [06:24] <Greymagic27> What windows version are you using?
#126 [06:24] <Krispy> windows 10
#127 [06:25] <Greymagic27> Set it to windows 10 for me quickly
#128 [06:25] <Krispy> there is no option like that :D
#129 [06:25] <Greymagic27> RIP
#130 [06:25] <Greymagic27> It's an ongoing issue: https://bugs.mojang.com/browse/MCL-5511
#131 [06:26] * Lord_of_Life_ [~Lord@46.217.56.221] has joined #minecrafthelp
#132 [06:26] <Krispy> so what should I do??
#133 [06:26] <Greymagic27> Well I was trying to see if the potential fix worked but it didn't seem to
#134 [06:27] <Marcinspiderman> those are mine JVM arguments
#135 [06:27] <Marcinspiderman> -Xmx1G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M
#136 [06:27] <Greymagic27> Marcinspiderman, Either change -Xmx1G to -Xmx2G or add -Xss320K
#137 [06:27] <Marcinspiderman> could you write me back an repaired wersion that i only paste it?
#138 [06:27] <Greymagic27> -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M
#139 [06:28] <Marcinspiderman> it is still crashing even i change it
#140 [06:28] * Lord_of_Life [~Lord@77.28.218.0] has quit. (Ping timeout: 190 seconds)
#141 [06:28] <Greymagic27> If it does not work with those use this one: -Xmx1G -Xss320K -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M
#142 [06:29] <Krispy> Soo I wont play now
#143 [06:29] * maro [~maro@2a02:8070:27b7:8b00:893d:f2f5:3348:78c4] has quit. (Quit: Kein Bock mehr)
#144 [06:30] <Greymagic27> Krispy, Yea, Sadly I don't know how to fix the issue
#145 [06:31] <Krispy> can you mail Notch about this issue :D
#146 [06:31] <Marcinspiderman> thank you very uch for help it is working now
#147 [06:31] <Greymagic27> They have already assigned a mojang employee to fix it and I don't have contact with notch :P
#148 [06:31] <Greymagic27> Marcinspiderman, Your welcome :D
#149 [06:31] <Krispy> lol jk
#150 [06:31] <Krispy> ty for your time
#151 [06:32] <Andrio> Also Notch doesn't work at Mojang any more.
#152 [06:32] <Greymagic27> Your welcome, Sorry I couldn't get it fixed
#153 [06:32] * Krispy [webchat@78.161.101.86.dynamic.ttnet.com.tr] has quit. (Quit: webchat.esper.net)
#154 [06:32] <Marcinspiderman> is there anything that i might do for ya? i mean give you some good aprobation for your job?
#155 [06:32] <Marcinspiderman> you really make my day :D
#156 [06:32] <Greymagic27> Marcinspiderman, This isn't my job lol
#157 [06:33] <Greymagic27> I just do this for fun, but thanks for the offer
#158 [06:33] <Marcinspiderman> You are a ser/
#159 [06:33] <Marcinspiderman> user?
#160 [06:33] <Greymagic27> I just sit here until people need help
#161 [06:33] <Marcinspiderman> Just do it :D
#162 [06:33] <Marcinspiderman> i hope we never met again
#163 [06:33] <Marcinspiderman> XD
#164 [06:33] <Greymagic27> Lol
#165 [06:33] <Marcinspiderman> Bye ;D
#166 [06:33] <Greymagic27> Bye!
#167 [06:33] * Marcinspiderman [webchat@apn-5-60-173-245.dynamic.gprs.plus.pl] has quit. (Quit: webchat.esper.net)
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#169 [06:53] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#170 [07:43] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#171 [07:44] <Rob> Hi can someone help me with a startup crash?
#172 [07:44] <Greymagic27> Can you send the crash report on paste.ubuntu.com
#173 [07:44] <Rob> https://paste.ubuntu.com/p/RtGCNb5DXW/
#174 [07:45] <Greymagic27> Hang on
#175 [07:46] <Greymagic27> Add -Xss320k to your JVM arguments
#176 [08:12] <Greymagic27> Rob, Have you done that?
#177 [08:19] * tigress54 [webchat@ip98-166-112-251.hr.hr.cox.net] has joined #minecrafthelp
#178 [08:20] <tigress54> I'm trying to put in the verification code to start playing, but I can't find it in my email inbox!
#179 [08:20] * Doctor5555 [webchat@140.169.200.146.dyn.plus.net] has joined #minecrafthelp
#180 [08:20] <Greymagic27> tigress54, What do you mean 'pit in the verfication code'
#181 [08:20] <Greymagic27> put*
#182 [08:20] <Doctor5555> Crash log while moving between nether and overworld - wondering if anyone can help tell me what went wrong?
#183 [08:21] <Greymagic27> Doctor5555, Send the crash report on paste.ubuntu.com
#184 [08:21] <tigress54> when u first get the game. u have to put in a verification code to determine if ur email is real. otherwise u can't play!
#185 [08:21] <Greymagic27> tigress54, Are you trying to play java or bedrock?
#186 [08:21] <tigress54> jave for mac
#187 [08:22] <tigress54> *java
#188 [08:22] <Doctor5555> /p/36nD3FK5Br/
#189 [08:22] <Greymagic27> Can you send a screenshot of the message tigress54
#190 [08:22] <tigress54> im not sure how to take a screenshot on a computer
#191 [08:22] <Greymagic27> Doctor5555, Can you try launching 1.13.2
#192 [08:23] <Greymagic27> Press Shift-Command-4.
#193 [08:23] <Greymagic27> tigress54,
#194 [08:23] <tigress54> thx!
#195 [08:23] <Greymagic27> ??> tigress54 imgur
#196 [08:23] <Absol> tigress54: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#197 [08:23] <Greymagic27> Upload the image there
#198 [08:24] <Doctor5555> The crash happened ingame 18w43c, launching either 1.13.2 or 18w43c is fine
#199 [08:25] <Greymagic27> Then it was most likely an issue in the snapshot
#200 [08:25] <tigress54> I don't see a "cloud-arrow"
#201 [08:25] <Greymagic27> https://imgur.com/upload tigress54
#202 [08:26] <tigress54> oh I was on the wrong page thx
#203 [08:27] <tigress54> im really sorry for being so doom but I don't see a start upload button
#204 [08:27] <Greymagic27> Just drag the picture into the upload box
#205 [08:28] <tigress54> then whta
#206 [08:28] <tigress54> *what
#207 [08:28] <Greymagic27> Then it should give you a link like this: https://imgur.com/a/iEZoKGX
#208 [08:29] <Doctor5555> So I guess I'll just file a bug report with the crash?
#209 [08:29] <tigress54> in the search bar?
#210 [08:29] * EternalWolf [webchat@host86-162-80-68.range86-162.btcentralplus.com] has joined #minecrafthelp
#211 [08:29] <Greymagic27> Doctor5555, If the crash isn't happening in any other version then it was something to do with that snapshot
#212 [08:30] <Doctor5555> I don't know what caused the crash - I was going between the nether and the overworld rapidly to test a bug, and it crashed randomly. I'm wondering if anyone can tell me what the crash report thinks happened.
#213 [08:30] <Greymagic27> Like I said, We only support the latest version here
#214 [08:30] <tigress54> where would that link be?
#215 [08:30] <urielsalis> o/
#216 [08:31] <urielsalis> tigress54, what is the issue?
#217 [08:31] <Greymagic27> 'I'm trying to put in the verification code to start playing, but I can't find it in my email inbox'
#218 [08:32] <urielsalis> verification code?
#219 [08:32] <tigress54> it verifies that ur email is real
#220 [08:32] <urielsalis> Where did you buy Minecraft? And where does it ask you for a verification code?
#221 [08:32] <tigress54> Minecraft.net-the official site
#222 [08:33] <tigress54> ok gimme a sec I gotta go have breakfast
#223 [08:33] <urielsalis> tigress54, have you check your spam folder? Made sure there are no typos in the email?
#224 [08:33] <tigress54> whats a spam folder? also plz give me a sec im really sorry
#225 [08:34] <urielsalis> tigress54, what email provider you have? (The thing after the @ symbol)
#226 [08:35] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. (Ping timeout: 183 seconds)
#227 [08:43] <EternalWolf> hi, basically my problem is that when i load up the game its fine, i try to get onto multiplayer and single player and it freezes, stops responding, then crashes. it has been happening since 1.7 i got it to work but now its broke again. I've tried all the basics such as uninstalling and reinstalling, deleting the .minecraft folder, changing ram, tr
#228 [08:43] <EternalWolf> oubleshooting and looking at the compatibility.
#229 [08:44] * tigress54 [webchat@ip98-166-112-251.hr.hr.cox.net] has quit. (Quit: webchat.esper.net)
#230 [08:44] <urielsalis> ??> EternalWolf launcher/log
#231 [08:44] <Absol> EternalWolf: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#232 [08:47] <EternalWolf> ok following it now give me a second
#233 [08:48] <EternalWolf> https://paste.ubuntu.com/p/SwZ9x2WmgT/
#234 [08:49] <urielsalis> EternalWolf, there is no crash there
#235 [08:49] <urielsalis> EternalWolf, that log is after it crahsed?
#236 [08:49] <EternalWolf> oh no ill carry on
#237 [08:49] * tigress54 [webchat@ip98-166-112-251.hr.hr.cox.net] has joined #minecrafthelp
#238 [08:50] <urielsalis> hi again tigress54
#239 [08:50] <tigress54> hey im back sorry my transport crashed
#240 [08:50] <urielsalis> tigress54, what email provider you have? (The thing after the @ symbol)
#241 [08:50] <tigress54> my thing after the @ is ystu.ycsd.york.va.us
#242 [08:50] <tigress54> its a school email, but I can receive other emails outside of school
#243 [08:51] <urielsalis> tigress54, you need to ask your school IT department to see if the marked the email as spam
#244 [08:51] <EternalWolf> https://paste.ubuntu.com/p/6zcjkyN9qY/
#245 [08:52] <EternalWolf> thats after the crash
#246 [08:52] <urielsalis> EternalWolf, you have Razer synapse installed right?
#247 [08:52] <tigress54> u mean they marked? ;)
#248 [08:52] <EternalWolf> no
#249 [08:52] <urielsalis> tigress54, yep
#250 [08:52] <tigress54> ok thx!
#251 [08:52] <urielsalis> ??> EternalWolf tools/hjt
#252 [08:52] <Absol> EternalWolf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#253 [08:52] <Absol> EternalWolf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#254 [08:53] * Doctor5555 [webchat@140.169.200.146.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#255 [08:53] <EternalWolf> ok
#256 [08:53] <urielsalis> EternalWolf, quickly, you have something adding _JAVA_OPTIONS to your enviroment variables, setting the max RAM to a value that is too low
#257 [08:53] <urielsalis> EternalWolf, we will uninstall it, then remove the option. so it doesnt come back
#258 [08:54] * Webchat_58366 [webchat@152.119.134.77.rev.sfr.net] has joined #minecrafthelp
#259 [08:54] * Espercorn kicked Webchat_58366 from #minecrafthelp (Reason: ebchat_58366 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#260 [08:54] <EternalWolf> say agin?
#261 [08:55] <urielsalis> EternalWolf, follow Absol instructions please
#262 [08:55] <EternalWolf> i am waiting for it to load
#263 [08:56] <tigress54> so I just ask my school It via email, then wait for a response?
#264 [08:56] <tigress54> *IT
#265 [08:56] <EternalWolf> it wont run...
#266 [08:57] <EternalWolf> ok no it just didnt work first time
#267 [08:57] <urielsalis> tigress54, yep, ask them how to check the spam folder too
#268 [08:57] <urielsalis> tigress54, mind that most schools tell you to not use the school email for signups like this to prevent this sort of thing
#269 [08:58] * tigress54 [webchat@ip98-166-112-251.hr.hr.cox.net] has quit. (Quit: webchat.esper.net)
#270 [08:58] <EternalWolf> https://paste.ubuntu.com/p/d3NcpJNXRW/
#271 [09:00] <urielsalis> EternalWolf, you know how to open the enviroment variables screen?
#272 [09:00] * tigress54 [webchat@ip98-166-112-251.hr.hr.cox.net] has joined #minecrafthelp
#273 [09:00] <EternalWolf> no
#274 [09:00] <tigress54> sorry it crashed again
#275 [09:01] <urielsalis> EternalWolf, Press the Windows key and R at the same time
#276 [09:01] <urielsalis> EternalWolf, and small window should open
#277 [09:01] <EternalWolf> i know that much lel
#278 [09:01] <urielsalis> EternalWolf, on that window, copy and paste rundll32 sysdm.cpl,EditEnvironmentVariables
#279 [09:01] <urielsalis> 
#280 [09:02] <EternalWolf> ok its open
#281 [09:02] <tigress54> thank you, +urielsalis, for all your help!
#282 [09:02] * urielsalis tips hat
#282 [09:02] <urielsalis> EternalWolf, on there, look for one called _JAVA_OPTIONS
#283 [09:02] <tigress54> XD
#284 [09:02] <tigress54> back at ya. Bai!
#285 [09:02] <EternalWolf> yep
#286 [09:03] * tigress54 [webchat@ip98-166-112-251.hr.hr.cox.net] has quit. (Client Quit)
#287 [09:03] <urielsalis> EternalWolf, click on it to select it, then press the button to delete it
#288 [09:03] <EternalWolf> ok?
#289 [09:03] <EternalWolf> i cant
#290 [09:03] <urielsalis> EternalWolf, you deleted it?
#291 [09:04] <EternalWolf> it wont let me
#292 [09:04] <urielsalis> EternalWolf, what happens when you try?
#293 [09:04] <EternalWolf> the button is greyed ouy
#294 [09:05] <urielsalis> EternalWolf, you need to click the line that says _JAVA_OPTIONS first
#295 [09:05] <EternalWolf> already done that
#296 [09:05] <urielsalis> EternalWolf, you are the admin of the PC?
#297 [09:06] <EternalWolf> apparently not yet im the only one that uses it and i have been unable to unlock it
#298 [09:06] <urielsalis> EternalWolf, lets do it another way
#299 [09:06] <urielsalis> EternalWolf, go to your desktop and right click the My PC icon, on there select properties
#300 [09:07] * Brandie [webchat@172.58.97.118] has joined #minecrafthelp
#301 [09:07] <urielsalis> EternalWolf, a window with the Windows logo should open
#302 [09:07] <Brandie> My Minecraft world says damaged or corrupt. Why? It asks me to delete my world
#303 [09:07] <urielsalis> EternalWolf, on the side, click where it says Advanced system settings
#304 [09:07] <urielsalis> EternalWolf, then go to the advanced tab
#305 [09:08] <urielsalis> EternalWolf, and click the Enviroment variables button
#306 [09:08] <Brandie> Me?
#307 [09:08] <urielsalis> Brandie, only messages starting with your name are for you
#308 [09:08] <urielsalis> Brandie, did you open the world in a previous version of minecraft?
#309 [09:08] <Brandie> Oh.
#310 [09:08] <EternalWolf> urm i cant find the pc thing you talked about
#311 [09:09] <EternalWolf> sorry do you mind starting again
#312 [09:09] <Brandie> No. I played on it but weather made power go out for a sec and when I logged back on it says corrupt or damaged
#313 [09:09] <urielsalis> EternalWolf, there should be a icon of a pc with a monitor in your desktop, called my pc or something like that
#314 [09:09] <urielsalis> EternalWolf, might be called my computer
#315 [09:10] <Brandie> It's on ps4 btw.
#316 [09:10] <urielsalis> Brandie, oh
#317 [09:10] <EternalWolf> i dont have that on my destop its in y setttings
#318 [09:10] <urielsalis> Brandie, we help with that java version here
#319 [09:10] <urielsalis> EternalWolf, lets do it a third way :P
#320 [09:10] <Brandie> Oh so no help here?
#321 [09:10] <urielsalis> EternalWolf, click on the search icon
#322 [09:10] <EternalWolf> in my computer
#323 [09:10] <urielsalis> EternalWolf, and search for system variables
#324 [09:10] <EternalWolf> now what XD
#325 [09:11] <urielsalis> EternalWolf, open the result that shows up
#326 [09:11] <EternalWolf> pk waitng for it to find it
#327 [09:12] <EternalWolf> if this doesnt work i'll have to come back XD after finding out to dmin myseelf XD
#328 [09:13] * Brandie [webchat@172.58.97.118] has quit. (Quit: webchat.esper.net)
#329 [09:13] <urielsalis> EternalWolf, this should be the way to open it, sometimes you dont have permissions to delete if you do it the way I told you to first
#330 [09:13] <EternalWolf> ah ok either way i need to empty my temp folder so ill have to access it some day
#331 [09:14] <EternalWolf> sorry its being really slow
#332 [09:15] <EternalWolf> it has to scan 1T
#333 [09:15] <urielsalis> EternalWolf, its a windows setting, it should have shown by now
#334 [09:16] <urielsalis> EternalWolf, your PC language is english?
#335 [09:16] <EternalWolf> yea
#336 [09:16] <urielsalis> EternalWolf, search for Edit enviroment variables
#337 [09:17] <urielsalis> EternalWolf, it shold show a program called Edit enviroment variables for your system
#338 [09:17] <EternalWolf> its searching for it
#339 [09:17] <urielsalis> EternalWolf, should find it instantly
#340 [09:17] <EternalWolf> nope
#341 [09:18] <urielsalis> EternalWolf, lets do it a forth way .-.
#342 [09:19] <urielsalis> EternalWolf, search for cmd and right click it to open as administrator
#343 [09:19] <urielsalis> EternalWolf, a black window should open
#344 [09:19] <EternalWolf> ok done
#345 [09:20] <urielsalis> EternalWolf, on there, copy and paste the following command REG delete "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment" /F /V _JAVA_OPTIONS
#346 [09:20] <urielsalis> EternalWolf, once its done, tell me what the output was
#347 [09:21] <EternalWolf> copy all of that as 1?
#348 [09:21] <urielsalis> EternalWolf, yep
#349 [09:21] <EternalWolf> The system cannot find the path specified.
#350 [09:22] <urielsalis> sigh
#351 [09:22] <urielsalis> EternalWolf, you remember adding anything called _JAVA_OPTIONS?
#352 [09:22] <EternalWolf> no
#353 [09:22] <EternalWolf> hence why im so confused
#354 [09:23] <urielsalis> EternalWolf, search for Edit the system environment variables
#355 [09:23] <EternalWolf> in run or the cmd?
#356 [09:23] <urielsalis> EternalWolf, in the windows search
#357 [09:25] <EternalWolf> its not coming up
#358 [09:25] <EternalWolf> keeps saying something about it cant be found or its not typed in correctly
#359 [09:26] <urielsalis> EternalWolf, open the control panel
#360 [09:26] <urielsalis> EternalWolf, on there, search for variables
#361 [09:26] <urielsalis> EternalWolf, under System, you should see one option marked with a shield, click that one
#362 [09:27] <EternalWolf> yep
#363 [09:27] <urielsalis> EternalWolf, then click on the Enviroment variables button
#364 [09:27] <urielsalis> EternalWolf, the delete button should no longer be greyed out
#365 [09:27] <EternalWolf> and delete the java one yea?
#366 [09:28] <urielsalis> EternalWolf, yep!
#367 [09:28] <EternalWolf> done
#368 [09:28] <urielsalis> EternalWolf, click ok to close it, and try to play again
#369 [09:29] <EternalWolf> ok running
#370 [09:31] <EternalWolf> jezz my minecraft is slow
#371 [09:32] <EternalWolf> i dont think its worked
#372 [09:32] <EternalWolf> nope its just crashed
#373 [09:33] <urielsalis> EternalWolf, post the new craash report
#374 [09:33] <EternalWolf> ok let me run it again
#375 [09:37] <EternalWolf> https://paste.ubuntu.com/p/zWCGX6KdrC/
#376 [09:38] <urielsalis> EternalWolf, Its back
#377 [09:38] <urielsalis> EternalWolf, you sure you deleted it?
#378 [09:38] <Greymagic27> When I helped someone with the same problem they had to do a restart
#379 [09:38] <EternalWolf> yea prositive
#380 [09:38] <EternalWolf> il delete then restart
#381 [09:38] <urielsalis> EternalWolf, open it again, make sure its deleted, and restart once you deleted it again
#382 [09:39] <EternalWolf> ok see you in a few minutes
#383 [09:53] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#384 [09:53] <Adrian> Hey minecraft
#385 [09:53] <Greymagic27> Howdy
#386 [09:53] <Adrian> Every time i try to enter a game of mine craft it gives me a crash
#387 [09:53] <Adrian> Even with mods and without
#388 [09:53] <Greymagic27> ??> Adrian launcher/log
#389 [09:53] <Absol> Adrian: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#390 [09:53] <urielsalis> Adrian, without mods
#391 [09:54] <Adrian> I tryed it without mods.
#392 [09:56] <Greymagic27> Follow the steps I sent you but don't use mods when your following them
#393 [09:57] <Adrian> K.
#394 [09:57] <Adrian> Where do i paste this stuff?
#395 [09:57] <Adrian> On here?
#396 [09:57] <Greymagic27> Use paste.ubuntu.com
#397 [09:57] <Adrian> K
#398 [09:59] <Adrian> I did that what now?
#399 [09:59] <Adrian> Wait?
#400 [09:59] <Greymagic27> You should have a link like this: https://pastebin.com/QaQa53vA
#401 [09:59] <Greymagic27> You need to send that link here
#402 [09:59] <Adrian> K
#403 [09:59] <Adrian> https://paste.ubuntu.com/p/ZZxZkKtRQC/
#404 [09:59] <Adrian> wait
#405 [10:00] <Adrian> I think i have done some thing wrong.
#406 [10:00] <Greymagic27> Adrian, We only support the latest build here (1.13.2)
#407 [10:00] <Adrian> Oh
#408 [10:00] <Adrian> Is there any where i can fix all the game modes
#409 [10:00] <Adrian> because i start them it looks like its fine
#410 [10:00] <Greymagic27> Does it crash on 1.13.2?
#411 [10:00] <Adrian> i load up a server and it crashes
#412 [10:01] <Adrian> let me see.
#413 [10:01] <Adrian> its taking a while.
#414 [10:03] <Adrian> While we are waiting is there a way to fix the thing that i gave you?
#415 [10:03] <Greymagic27> That didn't show anything wrong
#416 [10:04] <urielsalis> that works
#417 [10:05] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#418 [10:06] <Adrian> Back
#419 [10:06] <Adrian> so
#420 [10:06] <Adrian> on my screen it showed some thing red
#421 [10:07] <Adrian> Hello?
#422 [10:07] <Greymagic27> Howdy
#423 [10:08] <Greymagic27> Can you follow the log instructions for 1.13.2
#424 [10:08] <Adrian> Im back.
#425 [10:08] <Adrian> Wait let me see.
#426 [10:10] <Adrian> Can i show you the photo of my minecraft output log it shows some thing red.
#427 [10:10] <Greymagic27> Go ahead
#428 [10:12] <Adrian> Im on lenovo and lenovo uses a photo master its taking a while to understand every thing
#429 [10:12] <Greymagic27> That's fine, I don't mind waiting
#430 [10:18] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#431 [10:18] <Adrian> Hello im back
#432 [10:18] <Greymagic27> Wb
#433 [10:19] <Adrian> 1.13.2 is working
#434 [10:19] <Adrian> let me see if the server load works
#435 [10:19] <Greymagic27> You were going to show me the output log?
#436 [10:19] <Adrian> Yea
#437 [10:19] <Adrian> Bandicam is giving me a hard time.
#438 [10:19] <Greymagic27> use snipping tool
#439 [10:19] <Greymagic27> and upload it to imgur.com
#440 [10:20] <Adrian> Do you know any screen capture thing
#441 [10:20] <Adrian> k
#442 [10:20] * EternalWolf [webchat@host86-162-80-68.range86-162.btcentralplus.com] has joined #minecrafthelp
#443 [10:21] <Adrian> k
#444 [10:21] <EternalWolf> urielsalis thank you !!
#445 [10:21] <EternalWolf> its working now !
#446 [10:21] * Greymagic27 tips urielsalis hat for him
#446 [10:22] <EternalWolf> ill leave now haha thanl you again!
#447 [10:22] <EternalWolf> ill leave now haha thanl you again!
#448 [10:22] * EternalWolf [webchat@host86-162-80-68.range86-162.btcentralplus.com] has left #minecrafthelp
#449 [10:22] <Greymagic27> Your welcome
#450 [10:24] <Adrian> Done.
#451 [10:24] <Adrian> My account is AdrianChehade
#452 [10:24] <Adrian> Have a look
#453 [10:25] <Greymagic27> Send me the link
#454 [10:25] <Adrian> https://adrianchehade.imgur.com/all/
#455 [10:26] <Greymagic27> No work
#456 [10:26] <Adrian> What do you mean by that?
#457 [10:26] <Greymagic27> The link does not work
#458 [10:26] <Adrian> oh wait
#459 [10:26] <Adrian> that was the wrong lik=nk
#460 [10:26] <Adrian> Maybe this?
#461 [10:26] <Adrian> https://imgur.com/d2jt8Ei
#462 [10:26] * Adrian [webchat@185.103.88.7] has quit. (Quit: webchat.esper.net)
#463 [10:27] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#464 [10:27] <Adrian> Hello did you find it
#465 [10:27] <Adrian> Or did the link not send
#466 [10:27] * Adrian [webchat@185.103.88.7] has quit. (Client Quit)
#467 [10:27] <Greymagic27> The red bit is just a normal error
#468 [10:27] <urielsalis> 1.13.2 Greymagic27
#469 [10:28] <Greymagic27> I know but he wanted to know what the red bit was
#470 [10:28] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#471 [10:28] <Adrian> If it dident send here https://imgur.com/d2jt8Ei
#472 [10:29] <Greymagic27> That red bit is just a normal error when loading up (at least I think it is, mine does it as well.) But like I said, we only support 1.13.2 here
#473 [10:29] <Adrian> Oh
#474 [10:29] <Adrian> I tryed on 1.13.2
#475 [10:30] <Adrian> It crashed
#476 [10:30] <Greymagic27> Send the log from 1.13.2
#477 [10:31] <Adrian> K wait.
#478 [10:31] <Adrian> Also if i need to reconnect on this server i have a chat up with you.
#479 [10:32] <urielsalis> Adrian, everyone sees everyone messages
#480 [10:33] <Adrian> K
#481 [10:33] <Adrian> Well its my 1st time on this
#482 [10:34] <Adrian> a long while after i got banned on hypixel for a stuiped reason for switching countries
#483 [10:36] <Adrian> But its HUGE
#484 [10:36] <Greymagic27> The log?
#485 [10:36] <Adrian> Yea
#486 [10:36] <Greymagic27> Send it on paste.ubuntu.com
#487 [10:36] <Adrian> Longer than i can ever count.
#488 [10:37] <Adrian> K
#489 [10:37] <Adrian> https://paste.ubuntu.com/p/prdXjY2CzX/
#490 [10:38] <Adrian> There
#491 [10:38] <Adrian> Examine how long this log is.
#492 [10:38] <Greymagic27> ??> Adrian tools/hjt
#493 [10:38] <Absol> Adrian: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#494 [10:38] <Absol> Adrian: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#495 [10:39] <urielsalis> inb4 vpn
#496 [10:39] <Adrian> What is HijackThis
#497 [10:39] <Greymagic27> It's a program to help us narrow down the problem you are having, I know it sounds sketchy but the program is safe
#498 [10:40] <Adrian> Do i need to download this Or?
#499 [10:40] <Greymagic27> Follow the instructions
#500 [10:41] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#501 [10:42] * Adrian [webchat@185.103.88.7] has quit. (Client Quit)
#502 [10:43] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#503 [10:43] <Adrian> So
#504 [10:43] <Adrian> Do i download it or?
#505 [10:43] <Greymagic27> ??> Adrian tools/hjt
#506 [10:43] <Absol> Adrian: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#507 [10:43] <Absol> Adrian: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#508 [10:43] <Greymagic27> Follow those steps
#509 [10:43] <urielsalis> Adrian, yes
#510 [10:48] * Adrian [webchat@185.103.88.7] has joined #minecrafthelp
#511 [10:48] <Adrian> Here is the pastebin
#512 [10:48] <Adrian> https://paste.ubuntu.com/p/tn3hmQPX4x/
#513 [10:49] <Adrian> Hello here is the paste bin
#514 [10:49] <Adrian> https://paste.ubuntu.com/p/tn3hmQPX4x/
#515 [10:49] <Greymagic27> I saw
#516 [10:49] <Greymagic27> Hang on
#517 [10:49] <Adrian> k
#518 [10:50] <urielsalis> Adrian, uninstall JJSploit, Redboy and Clicker series
#519 [10:50] <Adrian> Why?
#520 [10:50] <Adrian> I use them as hacks for roblox.
#521 [10:51] <Adrian> If you dident know i play both minecraft and roblox
#522 [10:51] <urielsalis> Adrian, most of them are just malware
#523 [10:51] <Adrian> And my computer works fine with them
#524 [10:52] <Adrian> The contain malware to they hack the game.
#525 [10:52] <Adrian> Which of them.
#526 [10:52] <Greymagic27> ??> Adrian av/adwcleaner
#527 [10:52] <Absol> Adrian: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#528 [10:52] <Absol> Adrian: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#529 [10:52] <Greymagic27> ??> Adrian av/malwarebytes
#530 [10:52] <Absol> Adrian: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#531 [10:52] <Absol> Adrian: Download it here: https://www.malwarebytes.org/
#532 [10:52] <Absol> Adrian: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#533 [10:53] <Adrian> Okay.
#534 [10:54] <Adrian> Am i forced to delete them?
#535 [10:54] <urielsalis> It would be better if you did
#536 [10:54] <Adrian> Do i need to
#537 [10:55] <urielsalis> Adrian, something is blocking Minecraft from connecting, my guess would be that stuff
#538 [10:55] <Adrian> The main question is does it effect my minecraft?
#539 [10:55] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#540 [10:55] <Rob> Hi i was here earlier about a start up crash and I fell asleep can someone help me?
#541 [10:56] <Rob> https://paste.ubuntu.com/p/RtGCNb5DXW/
#542 [10:56] * Adrian [webchat@185.103.88.7] has quit. (Quit: webchat.esper.net)
#543 [10:56] <Greymagic27> Rob, Add -Xss320k or -Xmx2G to your JVM arguments.
#544 [10:57] <Rob> How?
#545 [10:57] <urielsalis> Rob, Greymagic27 add both
#546 [10:57] <urielsalis> ??> Rob info/allocate-ram
#547 [10:57] <Rob> Im not sure what that means
#548 [10:58] <Greymagic27> I think he meant this,
#549 [10:58] <Greymagic27> ??> Rob launcher/more-ram
#550 [10:58] <Absol> Rob: A forum post which explains how to allocate more RAM to Minecraft can be found here: https://www.minecraftforum.net/forums/support/java-edition-support/2922689-tutorial-allocate-more-ram-memory-to-minecraft
#551 [10:59] <Rob> I should add ram to the launcher itself?
#552 [11:00] <Greymagic27> That just explains how to get to the JVM arguments
#553 [11:00] <Greymagic27> Once your there add -Xss320K and change -Xmx1G to -Xmx2G
#554 [11:00] * Photo [webchat@host-41.232.251.102.tedata.net] has joined #minecrafthelp
#555 [11:00] <Photo> Can anyone help me?
#556 [11:01] <Greymagic27> Photo, sure
#557 [11:01] <Photo> Im crashing with error code -1073740791
#558 [11:01] <Greymagic27> ??> Photo win/dxdiag
#559 [11:01] <Absol> Photo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#560 [11:02] <Rob> So i am at the arguments, should I go to the end of the text field and type in just "-Xss320K"?
#561 [11:02] <Photo> Greymagic27 Wdym
#562 [11:02] <Greymagic27> Photo, Click on the link it sent and follow the steps
#563 [11:03] <Greymagic27> Rob, Yes. Also change the -Xmx1G to -Xmx2G
#564 [11:03] <Photo> Greymagic27https://paste.ubuntu.com/p/bDrQ5jrTSx/
#565 [11:04] <Rob> Am i good t launch the game now?
#566 [11:04] <Greymagic27> Rob, Try to launch it
#567 [11:05] <Photo> Greymagic27 So what should I do?
#568 [11:05] <Greymagic27> Photo, Hang on
#569 [11:06] <Photo> It happens when im in a laggy place
#570 [11:06] <Photo> such as factions bases
#571 [11:06] <Photo> or cactus farms
#572 [11:06] <Photo> Greymagic27
#573 [11:06] <Photo> Tried everything
#574 [11:06] <Greymagic27> Try downloading this driver for me: https://www.geforce.co.uk/drivers/results/138745
#575 [11:06] <Rob> It still crashed
#576 [11:07] <Greymagic27> Rob, Can you send me your JVM arguments
#577 [11:07] <Rob> -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M -Xss320K
#578 [11:07] <Greymagic27> Change -Xmx2G back to -Xmx1G then try to launch
#579 [11:09] <Rob> Still crashed but crash log says less errors
#580 [11:09] <Greymagic27> Can you send the new crash log
#581 [11:10] <Rob> https://paste.ubuntu.com/p/Sk3P6bdRXT/
#582 [11:12] <Greymagic27> Try updating your java: https://java.com/en/download/
#583 [11:12] <Rob> That link says download java
#584 [11:12] <Rob> not update
#585 [11:12] <Greymagic27> Yea, Download the latest version
#586 [11:12] <Rob> ok
#587 [11:15] <Photo> Greymagic27
#588 [11:15] <Greymagic27> Sup
#589 [11:16] <Photo> "Non 7z archive." error while installing
#590 [11:17] <Greymagic27> Try downloading it again
#591 [11:17] <Photo> that wont help lol
#592 [11:18] <Greymagic27> 'The file on your hard drive is possibly corrupt or truncated. Please double check the driver file size on your hard drive with the size posted on NVIDIA.COM. Please re download the driver and try the install again.'
#593 [11:18] <Photo> the patch should be "C:\NVIDIA\DisplayDriver\416.34\Win10_64\International" ?
#594 [11:18] <Greymagic27> Delete the file and download it again
#595 [11:19] <Rob> It crashes and opens the crash log but also opens another one where it works
#596 [11:19] <Rob> https://paste.ubuntu.com/p/YRCgJHyzVT/
#597 [11:19] <Rob> Still says two errors
#598 [11:19] <Greymagic27> Did you try updating your java?
#599 [11:19] <Rob> Yes
#600 [11:19] <Greymagic27> Did it work?
#601 [11:20] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#602 [11:20] <Rob> It still crashes but then opens another minecraft that works
#603 [11:20] <Greymagic27> Huh
#604 [11:20] <Greymagic27> Make sure you only have one java version installed
#605 [11:21] <Rob> So i press play and it says it crashed so it opens the log but it also opened another minecraft thing that is at the main menu and yes i checked that when i downloaded the update
#606 [11:22] <Greymagic27> Rob, So you only have one version of java installed?
#607 [11:22] <Rob> yes
#608 [11:23] <Greymagic27> Restart your PC, come back and try launching it again
#609 [11:23] <Rob> ok
#610 [11:23] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#611 [11:29] <Photo> Greymagic27
#612 [11:29] <Greymagic27> Ye
#613 [11:29] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has joined #minecrafthelp
#614 [11:29] <Rob> Is it supposed to leave the launcher open when the game starts?
#615 [11:30] <Greymagic27> Rob, Yea, There is an option to make it so it does not though
#616 [11:30] <Rob> Ok and the log says one warning
#617 [11:30] <Rob> https://paste.ubuntu.com/p/QpDCSxh6Wf/
#618 [11:31] <Photo> Installer cannont continue This NIVIDA graphics driver is not compatible with this version of windows
#619 [11:31] <Photo> this graphic driver could not find compatible graphics hardware
#620 [11:31] <Photo> Greymagic27
#621 [11:31] <Greymagic27> Ok, hang on
#622 [11:31] <Greymagic27> Rob, That log shows no errors
#623 [11:31] * CAVEMANSMAJ [webchat@5ac1a7be.bb.sky.com] has joined #minecrafthelp
#624 [11:31] <CAVEMANSMAJ> hello
#625 [11:31] <Greymagic27> CAVEMANSMAJ, Hello
#626 [11:32] <Rob> Ok it shows one warning where it says skipping bad option on my screen but if everything looks good then thank you a really appreciate your help.
#627 [11:32] <Greymagic27> Photo, You will have to downgrade your windows version
#628 [11:32] <CAVEMANSMAJ> i have a problem with minecraft, it keeps crashing and i have watched alot of tutorials and they dont work
#629 [11:32] <Greymagic27> Rob, Your welcome, has it stopped opening 2 now?
#630 [11:32] <Greymagic27> ??> CAVEMANSMAJ launcher/log
#631 [11:33] <Absol> CAVEMANSMAJ: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#632 [11:33] <Rob> Yes where can i make the launcher close when game starts?
#633 [11:33] <Photo> Greymagic27 everyone uses windows 10 LOL
#634 [11:33] <Photo> why would I be the only one getting this error
#635 [11:33] <Greymagic27> On the launcher click settings Rob
#636 [11:33] * CAVEMANSMAJ [webchat@5ac1a7be.bb.sky.com] has quit. (Client Quit)
#637 [11:34] <Greymagic27> Photo, Your graphics card isn't compatible with windows 10 it seems
#638 [11:34] <Rob> I see it sorry that was a dumb question
#639 [11:34] <Greymagic27> Rob, That's fine :)
#640 [11:34] <Photo> GT 730 isnt compatible with windows 10? lol
#641 [11:34] * Rob [webchat@c-98-213-59-193.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#642 [11:35] <Greymagic27> Photo, Do you have razer synapse installed?
#643 [11:35] <Greymagic27> You can try downloading this driver: https://www.geforce.com/drivers/results/138567
#644 [11:36] <Photo> Whats that?
#645 [11:36] * CAVEMANSMAJ [webchat@5ac1a7be.bb.sky.com] has joined #minecrafthelp
#646 [11:37] <CAVEMANSMAJ> HELLO I HAVE A PROBLEM WITH MINECRAFT AND IT KEEPS CRASHING AND I HAVE WATCHED ALOT OF VIDEOS AND THEY DONT WORK
#647 [11:38] <CAVEMANSMAJ> AND A HELPER TOLD ME TO FILL IN A FORM AND THIS IS IT: https://paste.ubuntu.com/p/PQBvmjqXZW/
#648 [11:38] <CAVEMANSMAJ> HELP
#649 [11:39] * juba9 [webchat@197-89-189-75.dsl.mweb.co.za] has joined #minecrafthelp
#650 [11:39] <Greymagic27> ??> CAVEMANSMAJ win/dxdiag
#651 [11:39] <Absol> CAVEMANSMAJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#652 [11:39] * nelly [webchat@6532176hfc171.tampabay.res.rr.com] has joined #minecrafthelp
#653 [11:40] <Photo> k
#654 [11:40] <juba9> Minecraft download stops, any help?
#655 [11:40] <nelly> hello! I'm trying to start up minecraft and i get an error message saying "unable to extract native files
#656 [11:40] <CAVEMANSMAJ> done it
#657 [11:41] <Greymagic27> juba9, What is the message
#658 [11:41] <Greymagic27> I have to go
#659 [11:41] <Greymagic27> Shoot
#660 [11:41] <CAVEMANSMAJ> @absol https://paste.ubuntu.com/p/PQBvmjqXZW/
#661 [11:41] <juba9> Unable to download
#662 [11:42] <nelly> i says no such file or directory
#663 [11:43] * nelly [webchat@6532176hfc171.tampabay.res.rr.com] has quit. (Client Quit)
#664 [11:44] <juba9> it says unable to download<, i tried the alternative downloads aswell.
#665 [11:46] * CAVEMANSMAJ [webchat@5ac1a7be.bb.sky.com] has quit. (Quit: webchat.esper.net)
#666 [11:48] <Photo> Greymagic27 same thing
#667 [11:52] <Photo> Greymagic27 so?
#668 [11:55] * Photo [webchat@host-41.232.251.102.tedata.net] has quit. (Quit: webchat.esper.net)
#669 [11:55] * Photo [webchat@host-41.232.251.102.tedata.net] has quit. (Quit: webchat.esper.net)
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#675 [12:17] * Bely [webchat@84.120.180.254.dyn.user.ono.com] has joined #minecrafthelp
#676 [12:21] <Bely> hi! i have minecraft for switch with a nintendo account and i want to play it on pc (linux).is it possible? or do i need to buy de pc game? thanks!
#677 [12:23] <GreyVulpine> You would need to purchase it again for the PC
#678 [12:24] <Bely> thanks!
#679 [12:27] * Bely [webchat@84.120.180.254.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#680 [12:56] * danier [webchat@cable190-248-166-173.une.net.co] has joined #minecrafthelp
#681 [12:57] * Santy [webchat@184-133-170-181.fibertel.com.ar] has joined #minecrafthelp
#682 [12:58] <danier> https://paste.ubuntu.com/p/PkwnQ7rFdS/
#683 [12:58] * Santy [webchat@184-133-170-181.fibertel.com.ar] has quit. (Client Quit)
#684 [13:01] <danier> ayuda
#685 [13:03] <danier> no puedo entrar al minecraft ayuda
#686 [13:07] <danier> Bad video card drivers!
#687 [13:19] * Terrakan [webchat@5ac19987.bb.sky.com] has joined #minecrafthelp
#688 [13:19] <Terrakan> hi
#689 [13:21] <Terrakan> I have problem signing into my account, i cant remember migrating my account but mojang has says that i have i have the original purchase transaction ID how do i contact them to recover my account
#690 [13:35] * Jake [webchat@139.84.88.102] has joined #minecrafthelp
#691 [13:35] * Jake is now known as Guest52163
#692 [13:35] <Guest52163> My account was hacked and I need help
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#697 [14:35] * Starey [webchat@104.37.31.141] has joined #minecrafthelp
#698 [14:35] <Starey> Hello? I'm trying to login to my minecraft account, though it always gives me the notification of "Could not connect to server"
#699 [14:38] <Starey> oof, wb
#700 [14:38] <Starey> andd bye
#701 [14:38] <urielsalis> ??> Starey tools/hjt
#702 [14:38] <Absol> Starey: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#703 [14:38] <Absol> Starey: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#704 [14:43] <Starey> https://paste.ubuntu.com/p/6HkZQJfYTD/
#705 [14:44] <urielsalis> ??> Starey tools/hjt
#706 [14:44] <Absol> Starey: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#707 [14:44] <Absol> Starey: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#708 [14:46] <Starey> https://paste.ubuntu.com/p/6HkZQJfYTD/ Is there anything wrong with it?
#709 [14:46] <Starey> Absol
#710 [14:49] <urielsalis> Starey, one moment
#711 [14:49] * AuBot [~Bot@cpe-66-69-53-11.satx.res.rr.com] has quit. (Ping timeout: 190 seconds)
#712 [14:49] <Starey> Alright :)
#713 [14:50] <urielsalis> ??> Starey av/mcafee
#714 [14:50] <Absol> Starey: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#715 [14:50] <urielsalis> ??> Starey av/mcafee/uninstall
#716 [14:50] <Absol> Starey: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#717 [14:50] <Absol> Starey: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#718 [14:50] <urielsalis> Starey, used wrong command by accident :P
#719 [14:52] <Starey> Ah! Alright ty!! :)
#720 [15:17] <kasheek> urielsalis: that should be updated - it's McAfee again: https://en.wikipedia.org/wiki/McAfee#Acquisition_by_Intel_and_spin-off
#721 [15:43] * uoh [webchat@d75-152-115-68.abhsia.telus.net] has joined #minecrafthelp
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#724 [16:19] * SKuggan [webchat@81-231-68-124-no534.tbcn.telia.com] has joined #minecrafthelp
#725 [16:20] <SKuggan> Hello there! When i try to join my friends minecraft server the game loads then crashes. It says Java (SE) binary stopped working something like that.
#726 [16:21] <SKuggan> Anyone that might know what the problem is?
#727 [16:24] <SKuggan> Anyone?
#728 [16:25] <SKuggan> Iam sorry for spamming i just want to play so bad xd
#729 [16:30] * neet [~neet@anon-62-97.vpn.ipredator.se] has joined #minecrafthelp
#730 [16:46] * Omar [webchat@host-41.232.154.131.tedata.net] has joined #minecrafthelp
#731 [16:46] <Omar> hey
#732 [16:46] <Omar> Anyone online?
#733 [16:46] <Omar> please
#734 [16:46] <Omar> hello
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#737 [16:54] <Dan123> https://paste.ubuntu.com/p/Dz6x2RwHfM/ i have this error org.lwjgl.LWJGLException: Pixel format not accelerated
#738 [16:55] * Dan123 [webchat@CableLink-187-160-10-17.PCs.InterCable.net] has quit. (Client Quit)
#739 [17:00] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#740 [17:02] * RoseyPaws [webchat@d53-64-116-144.nap.wideopenwest.com] has joined #minecrafthelp
#741 [17:04] <RoseyPaws> hello. when i log into the game when i try to join a multiplayer server the game either crashed right away and takes me back to the launcher or i get to play for a few minutes and then i get disconnected and get a crash log...
#742 [17:12] <tyteen4a03> ??> RoseyPaws paste
#743 [17:12] <Absol> RoseyPaws: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#744 [17:12] <tyteen4a03> RoseyPaws: give us the crash log on Ubuntu Paste
#745 [17:22] * JiraiyaBlue [webchat@cpe-76-90-10-16.socal.res.rr.com] has joined #minecrafthelp
#746 [17:23] <JiraiyaBlue> Hello! My minecraft seems to crash when joining servers.
#747 [17:25] <JiraiyaBlue> It goes all the way to Joining game, then it stops responding. Other people see me there until it crashes too
#748 [17:25] <JiraiyaBlue> After it completely crashes I get a
#749 [17:25] <JiraiyaBlue> Game Crash
#750 [17:26] <JiraiyaBlue> An unexpected error occured and the game has crashed. Please try again sorry for the inconvienience
#751 [17:27] <JiraiyaBlue> I've already tried uninstalling minecraft, deleting the %appdata% folder and nothing
#752 [17:33] <RoseyPaws> thats what im dealing with too :/
#753 [17:34] <RoseyPaws> i posted the log in the ubuntu bin
#754 [17:38] <tyteen4a03> RoseyPaws: great, give us the link
#755 [17:39] <tyteen4a03> ??> JiraiyaBlue launcher/crash-log
#756 [17:39] <Absol> JiraiyaBlue: We need to see your crash log, which is created after a crash.
#757 [17:39] <Absol> JiraiyaBlue: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#758 [17:39] <RoseyPaws> https://paste.ubuntu.com/p/cfQfqQ6D5k/
#759 [17:40] <tyteen4a03> ??> RoseyPaws tools/hjt
#760 [17:40] <RoseyPaws> what?
#761 [17:41] <tyteen4a03> ??> RoseyPaws tools/hjt
#762 [17:41] <Absol> RoseyPaws: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#763 [17:41] <Absol> RoseyPaws: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#764 [17:43] <RoseyPaws> https://paste.ubuntu.com/p/YxWysgynnF/
#765 [17:44] <tyteen4a03> RoseyPaws: try uninstalling Discord
#766 [17:44] <RoseyPaws> may i ask why?... i use that a lot
#767 [17:44] <tyteen4a03> RoseyPaws: earlier versions of Discord is known to crash MC
#768 [17:44] <RoseyPaws> i did not know that
#769 [17:47] <RoseyPaws> will i be able to redownload discord as a newer version and still play mc?
#770 [17:48] <tyteen4a03> RoseyPaws: yes
#771 [17:48] <JiraiyaBlue> Hey, I don't see a crash report folder
#772 [17:48] <tyteen4a03> ??> JiraiyaBlue launcher/log
#773 [17:48] <Absol> JiraiyaBlue: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#774 [17:49] <JiraiyaBlue> Ok doing it now
#775 [17:50] <JiraiyaBlue> https://paste.ubuntu.com/p/b5QSRtYFj8/
#776 [17:51] <RoseyPaws> is it normal for the computer to do nothing when you click "unistall"?... aparently it doesnt want to go away...
#777 [17:51] <tyteen4a03> ??> JiraiyaBlue tools/hjt
#778 [17:51] <Absol> JiraiyaBlue: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#779 [17:51] <Absol> JiraiyaBlue: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#780 [17:51] <tyteen4a03> RoseyPaws: it might take a bit of time
#781 [17:53] <JiraiyaBlue> https://paste.ubuntu.com/p/KXwHyRkKnb/
#782 [17:53] <tyteen4a03> ??> JiraiyaBlue av/avg
#783 [17:53] <Absol> JiraiyaBlue: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To do so see the instructions here: https://bit.ly/2KncjCZ
#784 [17:53] <Absol> JiraiyaBlue: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#785 [17:53] <RoseyPaws> well i have it set up so i have to type in a password for the admin account and thats not even popping up when i try to uninstall it... and it should
#786 [17:53] <tyteen4a03> ??> JiraiyaBlue av/norton
#787 [17:53] <Absol> JiraiyaBlue: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#788 [17:54] <tyteen4a03> JiraiyaBlue: uninstall both AVG and Norton
#789 [17:54] <JiraiyaBlue> Alright let me try
#790 [17:54] <tyteen4a03> RoseyPaws: turning off UAC temporarily might help
#791 [17:54] <RoseyPaws> im soory im a noob what is uac
#792 [17:54] <tyteen4a03> RoseyPaws: User Account Control
#793 [17:55] <tyteen4a03> RoseyPaws: not sure how you set it up to make a password required for uninstalling app
#794 [17:55] <tyteen4a03> s
#795 [17:56] <RoseyPaws> my step dad set it up he set it so there is an admin account and im on a user account under it that required admin permissions for everything
#796 [17:56] <tyteen4a03> RoseyPaws: give this a try first:
#797 [17:56] <tyteen4a03> ??> RoseyPaws win/reinst
#798 [17:56] <Absol> RoseyPaws: You may need to reinstall the locally installed files that Minecraft puts into place.
#799 [17:56] <Absol> RoseyPaws: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#800 [17:56] <tyteen4a03> RoseyPaws: if that doesn't work, you'll need the admin account
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#802 [18:00] <JiraiyaBlue> What do i do if avg doesn't want to uninstall?
#803 [18:00] <tyteen4a03> ??> JiraiyaBlue av/avg/uninstall
#804 [18:00] <Absol> JiraiyaBlue: To uninstall AVG AntiVirus and related products completely, use the uninstaller from here: https://files-download.avg.com/util/tools/AVG_Remover.exe
#805 [18:08] <RoseyPaws> working!!! thank you!!!!!
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#807 [18:10] * BlueFire [webchat@41.141.132.133] has joined #minecrafthelp
#808 [18:11] <BlueFire> hi pls i dowload 1.13.2 and when i whe ni click play they say me i have problem with fil_ph.json
#809 [18:11] <BlueFire> pls help
#810 [18:12] * JiraiyaBlue [webchat@cpe-76-90-10-16.socal.res.rr.com] has joined #minecrafthelp
#811 [18:12] <JiraiyaBlue> Hey I uninstalled both and restarted and it still doesn't work
#812 [18:13] <BlueFire> hi pls i dowload 1.13.2 and when i whe ni click play they say me i have problem with fil_ph.json pls help
#813 [18:15] <JiraiyaBlue> https://paste.ubuntu.com/p/YxXM5rTSMX/
#814 [18:15] <JiraiyaBlue> Absol
#815 [18:16] <JiraiyaBlue> 13:15:17 monitor Process crashed with exit code -805306369
#816 [18:16] <JiraiyaBlue> Forgot that part
#817 [18:16] * thelounge87 [webchat@69-151-96-73.lightspeed.ltrkar.sbcglobal.net] has joined #minecrafthelp
#818 [18:16] * Espercorn kicked thelounge87 from #minecrafthelp (Reason: helounge87 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#819 [18:17] <tyteen4a03> ??> BlueFire av/bytefence
#820 [18:17] <Absol> BlueFire: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#821 [18:18] <tyteen4a03> ??> JiraiyaBlue tools/hjt
#822 [18:18] <Absol> JiraiyaBlue: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#823 [18:18] <Absol> JiraiyaBlue: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#824 [18:19] <JiraiyaBlue> https://paste.ubuntu.com/p/yDHCgHpwNF/
#825 [18:22] <JiraiyaBlue> Absol
#826 [18:22] <tyteen4a03> JiraiyaBlue: have you uninstalled Norton?
#827 [18:22] <JiraiyaBlue> Yes
#828 [18:24] <tyteen4a03> JiraiyaBlue: https://www.java.com/en/download/help/path.xml
#829 [18:24] <tyteen4a03> JiraiyaBlue: follow the directions for Windows 10 up until step 3, but don't create anything
#830 [18:25] <JiraiyaBlue> tyteen4a03 Where do I search?
#831 [18:25] <tyteen4a03> JiraiyaBlue: start menu
#832 [18:27] <JiraiyaBlue> tyteen4a03 I did everything til step 3
#833 [18:28] <tyteen4a03> JiraiyaBlue: do you see a variable called _JAVA_OPTIONS?
#834 [18:28] <JiraiyaBlue> yes
#835 [18:29] <tyteen4a03> JiraiyaBlue: delete it
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#837 [18:29] <tyteen4a03> JiraiyaBlue: after that, save, restart the computer, and try MC again
#838 [18:29] <JiraiyaBlue> done
#839 [18:29] <JiraiyaBlue> alright
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#844 [18:53] <GuyBro> Hi, I need log in assistance
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#846 [19:00] <JiraiyaBlue> Hey it still doesn't work
#847 [19:00] <JiraiyaBlue> I deleted the path
#848 [19:02] <JiraiyaBlue> Absol what do i do now?
#849 [19:04] * Haot [webchat@S0106a84e3fbf9163.vs.shawcable.net] has joined #minecrafthelp
#850 [19:07] <Haot> Hi there, my Mindcraft stopped working this past week. When I click play, i get an error that says "Game crash" an unexpected issue occured and the game crashed." Here is the relevant part of the game output.
#851 [19:08] <Haot> monitor Process Monitor fatal Process crashed with exit code -1073741819
#852 [19:08] <Haot> I tried installed the latest JAVA version and updating my GPU driver
#853 [19:08] <Haot> I also uninstalled and reinstalled Mindcraft
#854 [19:08] <Haot> Anyone have any ideas of what I can try next?
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#857 [19:20] <tyteen4a03> JiraiyaBlue: could you get us a new log?
#858 [19:21] <tyteen4a03> ??> Haot launcher/log
#859 [19:21] <Absol> Haot: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#860 [19:21] <JiraiyaBlue> yessir
#861 [19:23] <JiraiyaBlue> Well this is new
#862 [19:23] <JiraiyaBlue> https://paste.ubuntu.com/p/sbvVXD4C6q/
#863 [19:23] <Haot> tyteen4a03 https://paste.ubuntu.com/p/V5tvHthK5p/
#864 [19:23] <JiraiyaBlue> I just tried it on hypixel and that happened
#865 [19:24] <tyteen4a03> JiraiyaBlue: could you check environment variables again?
#866 [19:24] <JiraiyaBlue> tyteen4a03 Im here now what
#867 [19:25] <tyteen4a03> JiraiyaBlue: do you see a variable called _JAVA_OPTIONS?
#868 [19:25] <JiraiyaBlue> yes
#869 [19:25] <tyteen4a03> JiraiyaBlue: ok:
#870 [19:25] <tyteen4a03> ??> JiraiyaBlue tools/hjt
#871 [19:25] <Absol> JiraiyaBlue: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#872 [19:25] <Absol> JiraiyaBlue: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#873 [19:26] <JiraiyaBlue> tyteen4a03https://paste.ubuntu.com/p/hFSRfV3fTq/
#874 [19:26] <tyteen4a03> JiraiyaBlue: uninstall CyberGhost
#875 [19:26] <JiraiyaBlue> really?\
#876 [19:26] <tyteen4a03> JiraiyaBlue: yep
#877 [19:27] <tyteen4a03> JiraiyaBlue: then:
#878 [19:27] <tyteen4a03> ??> JiraiyaBlue av/adwcleaner
#879 [19:27] <Absol> JiraiyaBlue: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#880 [19:27] <Absol> JiraiyaBlue: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#881 [19:27] <JiraiyaBlue> I'm infected?
#882 [19:27] <tyteen4a03> JiraiyaBlue: if you have Ad-AdAware WebCompanion, uninstall that as well
#883 [19:27] <tyteen4a03> JiraiyaBlue: don't know yet, scanning for safety
#884 [19:27] <tyteen4a03> ??> Haot tools/hjt
#885 [19:27] <Absol> Haot: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#886 [19:27] <Absol> Haot: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#887 [19:28] <JiraiyaBlue> why do i need to uninstall it btw
#888 [19:29] <tyteen4a03> JiraiyaBlue: one of the programs is inserting the _JAVA_OPTIONS environment variable, which gives Minecraft no RAM to use
#889 [19:30] <JiraiyaBlue> ok
#890 [19:30] <JiraiyaBlue> Btw if it matters, I do remember messing in the environment variables for something, I don't remember what exactly
#891 [19:31] <tyteen4a03> JiraiyaBlue: try those first
#892 [19:31] <JiraiyaBlue> 11 threats found
#893 [19:31] <JiraiyaBlue> I clean them?
#894 [19:32] <tyteen4a03> JiraiyaBlue: yep
#895 [19:32] <JiraiyaBlue> Okay
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#898 [19:37] <Haot> tyteen4a03 https://paste.ubuntu.com/p/BfCxFpGyVf/
#899 [19:37] <tyteen4a03> Haot: uninstall McAfee
#900 [19:37] <tyteen4a03> ??> Haot av/mcafee
#901 [19:37] <Absol> Haot: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#902 [19:37] <Absol> Haot: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#903 [19:37] <tyteen4a03> ??> Haot av/mcafee/uninstall
#904 [19:38] <Absol> Haot: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
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#907 [19:43] <JiraiyaBlue> Alright finished cleaning
#908 [19:43] <tyteen4a03> JiraiyaBlue: you may need to remove _JAVA_OPTIONS agai
#909 [19:43] <JiraiyaBlue> ok
#910 [19:45] <JiraiyaBlue> deleted
#911 [19:46] <tyteen4a03> JiraiyaBlue: restart and try MC again