#MinecraftHelp > 2018-10-31
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#3 [01:59] * Fletchawk [webchat@177.sub-174-254-129.myvzw.com] has joined #minecrafthelp
#4 [02:10] <Fletchawk> Hi. I'm experiencing problems with my FPS floating around in the low single digits and making the the game laggy as a result. I played minecraft a few years ago on much more inferior machine and it ran smooth as warm butter, but now on a much higher spec computer, it performs horribly.
#5 [02:10] <Fletchawk> My question is why and is this fixable?
#6 [02:54] <yuken> Fletchawk, Minecraft, the latest version, is pretty demanding - what are your specs?
#7 [03:06] * Marlbora [webchat@host-felu8h.obg1.zeelandnet.nl] has joined #minecrafthelp
#8 [03:07] <Marlbora> How can i recover my username ?
#9 [03:07] <urielsalis> Marlbora: what happened to it?
#10 [03:09] <Marlbora> i just forgot my username i havent played for some time and i just wanted to play it again
#11 [03:09] <Marlbora> i have to migrate my legacy account but i need to fill in my username
#12 [03:15] <Fletchawk> yuken Since you mentioned it, I looked up the new requirements for minecraft. It would seem my computer is unable to meet them and I am unable to play the game. Which is unfortunate in many respects. Thank you for your time though.
#13 [03:16] <yuken> Fletchawk, you can always play older versions, they're still my favorite, but the more modern versions are surprisingly intensive :p
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#16 [03:40] * Espercorn kicked thelounge97 from #minecrafthelp (Reason: helounge97 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
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#18 [04:19] <Aske> https://paste.ubuntu.com/p/pjQC2MRDvr/
#19 [04:20] <Aske> Does anybody knows the issue
#20 [04:20] <Aske> Can't open minecraft..
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#22 [04:24] <Marlbora> Any 1 can tell me how to trieve my username i want to migrate my legacy account but i need to fill in my player/username witch i forgot
#23 [04:24] <urielsalis> ??> Marlbora account/send-email
#24 [04:24] <Absol> Marlbora: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#25 [04:24] <Absol> Marlbora: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#26 [04:24] <urielsalis> ??> Marlbora account/trans-id
#27 [04:24] <Absol> Marlbora: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#28 [04:26] <Marlbora> thanks for helping me people really appriciate it i will follow that link i recieved in here
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#31 [08:20] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#32 [08:22] <ZedRK> Hello, my problem is : when I launch my minecaft, it says "game crashed" what do I have to do to play minecraft?
#33 [08:22] <Greymagic27> ??> ZedRK launcher/log
#34 [08:22] <Absol> ZedRK: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#35 [08:22] <ZedRK> launcher
#36 [08:23] <ZedRK> https://paste.ubuntu.com/p/VnSqzh8SXx/
#37 [08:24] <Greymagic27> Have a look at https://bugs.mojang.com/browse/MC-31618
#38 [08:25] <ZedRK> I read it but Idk where is the problem
#39 [08:28] <Greymagic27> ??> ZedRK win/dxdiag
#40 [08:28] <Absol> ZedRK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#41 [08:28] <ZedRK> Ok thank you
#42 [08:30] <ZedRK> https://paste.ubuntu.com/p/PkfR6t4npN/
#43 [08:32] <Greymagic27> Try: https://downloadcenter.intel.com/download/28240/Intel-Graphics-Driver-for-Windows-10?product=88345
#44 [08:32] <ZedRK> ok
#45 [08:33] <ZedRK> I downloaded it
#46 [08:34] <Greymagic27> Try running it
#47 [08:34] <ZedRK> thanks
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#51 [08:36] <ZedRK> The crash is here again '_'
#52 [08:36] * xandaros [~xandaros@185.35.77.23] has joined #minecrafthelp
#53 [08:36] <Greymagic27> Can you also go here: https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-510-p100-desktop-pc-series/12079675/model/13378613 Click Driver-Graphics and download the first one
#54 [08:36] <Greymagic27> It should be called 'AMD Graphics Driver (RX 460)'
#55 [08:38] <ZedRK> Ok I am
#56 [08:43] <ZedRK> Do I install package??
#57 [08:43] <Greymagic27> Yes please
#58 [08:43] <ZedRK> ok
#59 [08:45] <ZedRK> It's done
#60 [08:45] <Greymagic27> Give your computer a restart then come back
#61 [08:45] <ZedRK> Ok
#62 [08:45] * jla986 [webchat@cpe-76-182-76-228.nc.res.rr.com] has joined #minecrafthelp
#63 [08:45] <jla986> hello?
#64 [08:45] <Greymagic27> Hi!
#65 [08:45] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#66 [08:46] <jla986> im new here i have a problem with my mincraft
#67 [08:46] <Greymagic27> What is the problem?
#68 [08:46] <jla986> i was trying to load my game like normal and kept getting a crash. i tried redownloading the game and launching 13 but i usually play on 12. it still crashed
#69 [08:47] <Greymagic27> ??> jla986 launcher/log
#70 [08:47] <Absol> jla986: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#71 [08:47] <Greymagic27> When you do that load it up on 1.13.2
#72 [08:47] <jla986> ok
#73 [08:51] <jla986> it loaded. im now going to try 12.i usually play modded. so see if can get back online. :)
#74 [08:52] <Greymagic27> We don't support mods here
#75 [08:52] <jla986> oh
#76 [08:53] <jla986> im just trying to get around my crash.
#77 [08:53] * Photo [webchat@host-41.232.58.67.tedata.net] has joined #minecrafthelp
#78 [08:53] <Photo> can anyone help me?
#79 [08:53] <Greymagic27> Photo, Sure
#80 [08:53] <Greymagic27> jla986, You can try going to the minecraft discord or the fourms for support with mods
#81 [08:53] <Photo> Oj
#82 [08:53] <Photo> Oh
#83 [08:53] <Photo> remember me Greymagic27?
#84 [08:53] <Greymagic27> I think so, yes
#85 [08:54] <Photo> Ok
#86 [08:54] <Photo> you told me to downgrade windows
#87 [08:54] <Photo> so i downgraded to windows 7
#88 [08:54] <Photo> and the latest driver still isnt installing
#89 [08:54] <Photo> but a later version is
#90 [08:54] <Photo> but my mc is still crashing
#91 [08:54] <Photo> but not with the same error code
#92 [08:54] <Greymagic27> ??> Photo win/dxdiag
#93 [08:54] <Absol> Photo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#94 [08:54] <jla986> oh ok ty
#95 [08:54] <Greymagic27> Lets see if I can fix it this time Photo
#96 [08:54] <Photo> it says nvidia kernel mode driver crash
#97 [08:55] <Photo> Greymagic27
#98 [08:55] * francor2 [webchat@100.33.45.33] has joined #minecrafthelp
#99 [08:55] <jla986> yeah so i just tried to dwnload 12.2 again and it crashed im going to follow the rest of the instructions
#100 [08:57] <Photo> Greymagic27 https://paste.ubuntu.com/p/9SCTJPKG5W/
#101 [08:57] <Photo> and after the thingy crashes java tell me: https://paste.ubuntu.com/p/V5cn2gBSnm/
#102 [08:58] <jla986> hey im back
#103 [08:58] <jla986> heres url
#104 [08:58] <jla986> https://paste.ubuntu.com/p/cTpn2DjqKG/
#105 [08:59] <francor2> Hello, I am having a problem and hope someone can help. I have downloaded Minecraft recently onto my machine and after the update has downloaded, when I press play the screen automatically closes and reopens to tell me that the game has crashed and gives me an error log. Here is what it says: A fatal error has been detected by the Java Runtime Envi
#106 [08:59] <francor2> ronment:# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at
#107 [08:59] <Greymagic27> francor2, send the full report on paste.ubuntu.com
#108 [08:59] <Photo> Greymagic27 So?
#109 [08:59] <Greymagic27> Photo, Bare with me
#110 [09:00] <Greymagic27> Photo, Is this when you try to install the driver?
#111 [09:01] <Photo> No
#112 [09:01] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#113 [09:01] <ZedRK> I'm here
#114 [09:01] <Greymagic27> ZedRK, Try launching your MC
#115 [09:01] <Photo> the java error is when minecraft crashes
#116 [09:01] <ZedRK> I did
#117 [09:01] <ZedRK> there is the error
#118 [09:01] <Photo> but it tells me nvidia kernel mode driver crash first
#119 [09:02] <Photo> Greymagic27
#120 [09:02] <ZedRK> I'm really sad :(
#121 [09:03] <ZedRK> Is the issue possible to resolved?
#122 [09:03] <ZedRK> resolve*
#123 [09:03] <Greymagic27> Photo, Uninstall the drivers and try to get them again: https://www.geforce.co.uk/drivers/results/138709
#124 [09:03] <Photo> It said the same thing it said 1st time
#125 [09:04] <Photo> im not gonna try it 100 times
#126 [09:04] <Greymagic27> In that case, try downgrading: https://www.geforce.co.uk/drivers/results/138350
#127 [09:04] <Photo> Greymagic27 I already said that I got a lower version
#128 [09:05] <Greymagic27> Photo, From what I am reading it seems to be a problem with nvidia more than minecraft (https://bugs.mojang.com/browse/MC-117881) so i'm a bit lost
#129 [09:05] <Greymagic27> ZedRK, Did it not work then?
#130 [09:05] <ZedRK> No :(
#131 [09:06] <Greymagic27> ZedRK, Is it the same error?
#132 [09:06] <Photo> It is a nvidia problem
#133 [09:06] <ZedRK> Yes !
#134 [09:06] <ZedRK> I can send you the logs again
#135 [09:06] <Photo> it says "nvidia kernel mode driver crash"
#136 [09:07] <Greymagic27> Photo, Well i'm not sure how to help you then, you could try contacting nvidia support about it
#137 [09:07] <ZedRK> I only have the fatal error
#138 [09:07] <ZedRK> Process crashed with exit code 1
#139 [09:07] <Greymagic27> ZedRK, Send the crash log
#140 [09:07] <ZedRK> lol
#141 [09:07] <ZedRK> ok*
#142 [09:08] <jla986> Greymagic27 did you see my post
#143 [09:08] <ZedRK> https://paste.ubuntu.com/p/Jn9BQzzyG8/
#144 [09:08] <Greymagic27> jla986, We only support 1.13.2 but take a look at: https://bugs.mojang.com/browse/MC-29565
#145 [09:09] <Photo> display driver stopped responding and has recovered
#146 [09:09] <Photo> display driver NIVIDA windows kernal mode driver, version 391.35 stopped responding and has successfully recovered Greymagic27
#147 [09:09] <jla986> ok ty
#148 [09:09] * jla986 [webchat@cpe-76-182-76-228.nc.res.rr.com] has quit. (Quit: webchat.esper.net)
#149 [09:12] <Greymagic27> ZedRK, Go here: https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-510-p100-desktop-pc-series/12079675/model/13378613 and try the Driver-Display/Monitor ones
#150 [09:12] <ZedRK> ok
#151 [09:13] <ZedRK> It's done
#152 [09:13] <Greymagic27> You can also try getting these drivers: https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77684.exe (They are from the website, I just copied the download link for ease)
#153 [09:13] <Greymagic27> Run those and the ones from the link I sent you
#154 [09:13] <ZedRK> Wait
#155 [09:13] <Greymagic27> And if none of those work I have one last thing I can try
#156 [09:14] <ZedRK> It says to me if the program didn't install well, you can with compatibility.....
#157 [09:14] <Greymagic27> Don't do that
#158 [09:14] <ZedRK> ok
#159 [09:14] <Greymagic27> The display driver was a longshot from me to see if it worked
#160 [09:15] <ZedRK> So I install both
#161 [09:15] <Greymagic27> Yes please
#162 [09:15] <ZedRK> ok
#163 [09:16] <ZedRK> 1 min left
#164 [09:16] <ZedRK> I'm really sorry about this crash.
#165 [09:16] <Greymagic27> No that's fine
#166 [09:17] * Photo [webchat@host-41.232.58.67.tedata.net] has quit. (Quit: webchat.esper.net)
#167 [09:18] <ZedRK> HD graphics or for screens?
#168 [09:18] <Greymagic27> Try installing both
#169 [09:18] <ZedRK> Ah eyah sorry
#170 [09:18] <Greymagic27> Np
#171 [09:20] <ZedRK> What will it do if I install it?? Will my computer be slowly?
#172 [09:20] <Greymagic27> It shouldn't be any slower but if your worried don't install the screen one
#173 [09:21] <ZedRK> Ok too late
#174 [09:21] <ZedRK> Do I restart my computer?
#175 [09:21] <Greymagic27> After they have installed ye, then come back
#176 [09:21] <ZedRK> Ok
#177 [09:28] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#178 [09:28] <ZedRK> Re
#179 [09:28] <Greymagic27> Did it work?
#180 [09:28] <ZedRK> My internet connection is worse but my chrome is fast x)
#181 [09:28] <ZedRK> I'll try
#182 [09:31] <ZedRK> I LOVE U
#183 [09:31] <ZedRK> I LOVE UUUUU
#184 [09:31] <Greymagic27> Did it work?
#185 [09:31] <ZedRK> YEAH
#186 [09:32] <Greymagic27> Whoo!
#187 [09:32] <ZedRK> I love u so much
#188 [09:32] <Greymagic27> Aw ty
#189 [09:32] <ZedRK> Thank u for the time you spent for me
#190 [09:32] <ZedRK> I'm respectful
#191 [09:32] <Greymagic27> That's fine :)
#192 [09:32] <Greymagic27> I'm glad I got it working and didn't break your PC :P
#193 [09:32] <ZedRK> Thank's so much
#194 [09:32] <ZedRK> XD
#195 [09:33] <ZedRK> I saw some people who had the same problem
#196 [09:33] <Greymagic27> Have a nice halloween!
#197 [09:33] <ZedRK> So you can maybe help then now ;p
#198 [09:33] <ZedRK> U 2
#199 [09:33] <Greymagic27> Bring them here and maybe ;)
#200 [09:33] <ZedRK> Bye !! have a nice day !
#201 [09:33] <Greymagic27> You as well
#202 [09:33] <ZedRK> xD
#203 [09:33] * Alkbach [webchat@190.86.245.23] has joined #minecrafthelp
#204 [09:33] <Alkbach> https://paste.ubuntu.com/p/sPNXXbfHBb/
#205 [09:33] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#206 [09:34] <Greymagic27> Alkbach, What was the error?
#207 [09:35] <Alkbach> I'm trying to play minecraft on my PC but i had this crash: [08:30:07] [Client thread/INFO]: Setting user:
#208 [09:35] <Alkbach> LWJGL Version: 3.1.6 build 14
#209 [09:35] <Greymagic27> Send the full error on paste.ubuntu.com
#210 [09:36] <Alkbach> https://paste.ubuntu.com/p/5SsBq3Y2Yp/ here its'
#211 [09:36] <Greymagic27> ??> Alkbach launcher/log
#212 [09:36] <Absol> Alkbach: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#213 [09:52] * nikodgamer [webchat@254.67.35.179.isp.timbrasil.com.br] has joined #minecrafthelp
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#217 [10:03] * Feist2007 [webchat@ip5f5bfe7d.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#218 [10:03] <Feist2007> hey. i need help to forge
#219 [10:04] <Feist2007> today i wanted to play 1.12.2 mods with forge but fail: cannot download forge 1.12.2
#220 [10:04] * Dimicoroxd [webchat@78-72-162-115-no268.tbcn.telia.com] has joined #minecrafthelp
#221 [10:04] <Dimicoroxd> hello
#222 [10:04] <Feist2007> hi
#223 [10:04] <Feist2007> <> today i wanted to play 1.12.2 mods with forge but fail: cannot download forge 1.12.2
#224 [10:04] <Dimicoroxd> i cant launch the game any suegstions what to do?
#225 [10:05] <Feist2007> i cant launch forge ):
#226 [10:05] <Dimicoroxd> i cant launch the whole game i cant join with any 1.8.8 or above
#227 [10:05] <Feist2007> ok
#228 [10:05] <Dimicoroxd> iv waited for someone yesterday aswell
#229 [10:06] <Feist2007> i was shocked as i see that i cant launch minecraft
#230 [10:06] <Feist2007> why you cannot download forge?Why?
#231 [10:07] <Dimicoroxd> any @ here?
#232 [10:07] <Feist2007> i mean witgh you minecraft
#233 [10:11] <Feist2007> i forget it i reinstall forge
#234 [10:11] * Feist2007 [webchat@ip5f5bfe7d.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#235 [10:13] <Greymagic27> ??> Dimicoroxd launcher/log
#236 [10:13] <Absol> Dimicoroxd: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#237 [10:16] <Dimicoroxd> Waiting for log output
#238 [10:16] <Greymagic27> Make sure your running 1.13.2
#239 [10:16] <Dimicoroxd> ight ill try that
#240 [10:46] * Rainsss [webchat@109.131.228.255] has joined #minecrafthelp
#241 [10:46] <Rainsss> Hey
#242 [10:46] <Greymagic27> Hey
#243 [10:47] <Rainsss> i'm trying to launch minecraft but it keeps giving me an error
#244 [10:47] <Greymagic27> What is the error?
#245 [10:48] <Rainsss> i'm trying to launch 1.12.2 and i get
#246 [10:48] <Greymagic27> Try 1.13.2
#247 [10:49] <Rainsss> It seems that you are using an unsupported, modified version of the game.
#248 [10:49] <Rainsss> i did
#249 [10:49] <Rainsss> i get the same
#250 [10:50] <Rainsss> it's btw not really an error, but a gamecrash
#251 [10:51] <Rainsss> i can open the minecraft launcher
#252 [10:51] <Rainsss> but i can't launch the game
#253 [10:52] <Rainsss> It's not the first time i get the gamecrash
#254 [10:52] <Greymagic27> ??> Rainsss launcher/log
#255 [10:52] <Absol> Rainsss: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#256 [10:52] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#257 [10:57] <Rainsss> https://paste.ubuntu.com/p/Ys7Y9J5xh7/
#258 [10:58] <Rainsss> i'll be back in 15 mins please tell me what's going on i'll be back i'm staying on this chat
#259 [10:59] <Greymagic27> ??> Rainsss mods
#260 [10:59] <Absol> Rainsss: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#261 [10:59] <Greymagic27> But remove betterfoliage
#262 [10:59] <urielsalis> Greymagic27: if you are just going to tell them how to solve it dont use the factoid :P
#263 [10:59] * cosas [webchat@host-191.224.23.190.copaco.com.py] has joined #minecrafthelp
#264 [10:59] <cosas> hi
#265 [11:02] <cosas> Pixel Format Not Accelerated <-----
#266 [11:02] <Greymagic27> ??> cosas win/dxdiag
#267 [11:02] <Absol> cosas: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#268 [11:02] <Greymagic27> urielsalis, Good point :P
#269 [11:02] <cosas> https://paste.ubuntu.com/p/6k2n6vV9wP/
#270 [11:04] <cosas> D:
#271 [11:05] <cosas> so
#272 [11:05] <cosas> i was on that website
#273 [11:05] <Greymagic27> cosas, Your PC specs are to low to run minecraft, either downgrade to windows 7 or buy a new processor
#274 [11:05] <cosas> i was playing minecrafy
#275 [11:05] <cosas> minecraft
#276 [11:05] * Brichauke [webchat@d54c36205.access.telenet.be] has joined #minecrafthelp
#277 [11:05] <cosas> on this pc
#278 [11:06] <cosas> but now its not working
#279 [11:06] <urielsalis> cosas: there are no drivers for your graphics card for Windows 10
#280 [11:06] <cosas> yes
#281 [11:06] <Greymagic27> Downgrade to either win 8/7
#282 [11:06] <cosas> ok
#283 [11:06] <urielsalis> cosas: downgrade to Windows 8.1 or get a new GPU(if you have a desktop PC)
#284 [11:07] <Brichauke> What does the Java.Socket.Exeption error means? It happens only on one server when I want to log in
#285 [11:07] <cosas> i have a desktop pc
#286 [11:07] <urielsalis> Brichauke: depends on the part after the exception
#287 [11:07] <cosas> so i need to get a new gpu
#288 [11:07] <Brichauke> Network is unreachable
#289 [11:07] <Brichauke> But the server is online
#290 [11:07] <Brichauke> A minute ago it told me another error but I can't remeber it
#291 [11:07] <urielsalis> Brichauke: full error please
#292 [11:07] <urielsalis> Brichauke: and server ip
#293 [11:08] * spencerganster12 [webchat@97-101-207-228.res.bhn.net] has joined #minecrafthelp
#294 [11:08] <spencerganster12> hello
#295 [11:08] <spencerganster12> my account was hacked who can help?
#296 [11:08] <Brichauke> java.net.socketexception: network is unreachable
#297 [11:08] <urielsalis> Brichauke: server IP?
#298 [11:08] <urielsalis> spencerganster12: why you think your account was hacked?
#299 [11:08] <Brichauke> play.vcprison.com
#300 [11:09] <spencerganster12> My account was hacked like 6 years ago but now i have proof
#301 [11:09] <spencerganster12> and i think it would be cool to get it back
#302 [11:09] <urielsalis> Brichauke: one moment
#303 [11:09] <urielsalis> ??> spencerganster12 account/send-email
#304 [11:09] <Absol> spencerganster12: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#305 [11:09] <Absol> spencerganster12: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#306 [11:09] <urielsalis> ??> spencerganster12 account/trans-id
#307 [11:09] <Absol> spencerganster12: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#308 [11:09] <cosas> um
#309 [11:10] <cosas> ill download a new driver
#310 [11:10] <urielsalis> Brichauke: that server is blacklisted
#311 [11:10] <urielsalis> Brichauke: for EULA violations
#312 [11:10] <Brichauke> Why?
#313 [11:10] <Brichauke> I played on it this morning
#314 [11:10] <Brichauke> It's a very friendly server...
#315 [11:10] <cosas> rip
#316 [11:11] <urielsalis> Brichauke: I dont know when it was blacklisted
#317 [11:11] <urielsalis> Brichauke: but servers are only blacklisted when they break the EULA and fail to fix it after multiple warnings
#318 [11:11] <Greymagic27> cosas, As we said there are no drivers made for windows 10, you need to downgrade to windows 8 or 7
#319 [11:11] <spencerganster12> okay well the account was made on an email several years ago that has not been used since, it was aol.com, I just found out what my old user name was and was wondering if theirs any chance that ill be able to get an account back that I havev't used in 5-6 years.
#320 [11:11] <Brichauke> Is there a way I can play on it? Because there are 40 people online
#321 [11:11] <cosas> are u sure
#322 [11:11] <cosas> ?
#323 [11:11] <urielsalis> Brichauke: one of the common things that server do that is blacklisted is selling non-cosmetic stuff
#324 [11:11] <cosas> i found
#325 [11:11] <cosas> windows 10 driver
#326 [11:11] <urielsalis> Brichauke: there is no way to play in a blacklisted server in the official launcher
#327 [11:11] <cosas> for 32 bit
#328 [11:12] <urielsalis> cosas: its not for the GPU you have
#329 [11:12] <urielsalis> cosas: you have a 2nd gen Intel HD graphics
#330 [11:12] <Brichauke> And how long does it stay on the blacklist?
#331 [11:12] <spencerganster12> Forever
#332 [11:12] <cosas> ... ok
#333 [11:12] <urielsalis> Brichauke: until they fix whatever was breaking the EULA
#334 [11:12] <urielsalis> spencerganster12: contact Mojang with the instructions Absol gave you
#335 [11:12] <spencerganster12> kk sounds good
#336 [11:12] <cosas> hey
#337 [11:13] <Brichauke> How are there still peple online?
#338 [11:13] <tyteen4a03> Brichauke: why not?
#339 [11:13] <cosas> there is not other way to fix that
#340 [11:13] <Brichauke> Because it's blacklisted?
#341 [11:13] <Brichauke> I can't log on but there are 40 people online
#342 [11:13] <tyteen4a03> Brichauke: there are cracked clients out there that bypasses this restriction
#343 [11:14] <Brichauke> Okay, thanks!
#344 [11:14] <tyteen4a03> of course, using these clients are against the EULA
#345 [11:14] * Rainsss [webchat@109.131.228.255] has quit. (Quit: webchat.esper.net)
#346 [11:14] <cosas> ...
#347 [11:14] * Brichauke [webchat@d54c36205.access.telenet.be] has quit. (Quit: webchat.esper.net)
#348 [11:14] <urielsalis> ...
#349 [11:15] <Greymagic27> ...
#350 [11:15] <cosas> ...
#351 [11:15] <cosas> bye
#352 [11:15] <cosas> bye
#353 [11:15] * cosas [webchat@host-191.224.23.190.copaco.com.py] has left #minecrafthelp
#354 [11:19] * AngryGamzz [webchat@lfbn-1-12452-87.w90-91.abo.wanadoo.fr] has joined #minecrafthelp
#355 [11:19] <AngryGamzz> Hello i have some problems
#356 [11:19] <Greymagic27> What is the problem?
#357 [11:19] <urielsalis> AngryGamzz: with?
#358 [11:19] <AngryGamzz> Minecraft Java edition
#359 [11:19] <Greymagic27> What is the problem with java edition?
#360 [11:20] <AngryGamzz> so i want to download minecraft 1.13 uptade and i have this message
#361 [11:21] <AngryGamzz> i can't download hit 3.ogg file
#362 [11:21] <Greymagic27> ??> AngryGamzz tools/hjt
#363 [11:21] <Absol> AngryGamzz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#364 [11:21] <Absol> AngryGamzz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#365 [11:21] <AngryGamzz> Thanks
#366 [11:23] <AngryGamzz> i paste it
#367 [11:23] <Greymagic27> Yes please
#368 [11:23] <AngryGamzz> https://paste.ubuntu.com/p/CHjqJGwq9n/
#369 [11:24] <AngryGamzz> and then?
#370 [11:24] <AngryGamzz> What do i do
#371 [11:24] <Greymagic27> One second please
#372 [11:24] <AngryGamzz> Ok sorry
#373 [11:24] <Greymagic27> ??> AngryGamzz av/kaspersky
#374 [11:24] <Absol> AngryGamzz: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#375 [11:25] <AngryGamzz> i don't use kaspersky
#376 [11:25] <Greymagic27> It says you have it installed
#377 [11:26] <AngryGamzz> i'm looking for it but don't found it
#378 [11:26] <mattym> AngryGamzz, It says its part of your Orange Security Suite, so remove that.
#379 [11:26] <Greymagic27> ??> AngryGamzz win/!
#380 [11:27] <Absol> AngryGamzz: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#381 [11:27] <Absol> AngryGamzz: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#382 [11:27] <Greymagic27> Don't follow that ^
#383 [11:27] <AngryGamzz> i just uptadet java
#384 [11:27] <AngryGamzz> it works now :/
#385 [11:27] <AngryGamzz> Thanks guys
#386 [11:35] * mindkeep [~mindkeep@c-24-8-35-127.hsd1.co.comcast.net] has quit. (Ping timeout: 190 seconds)
#387 [11:36] * neodruid [webchat@ip68-103-161-188.ks.ok.cox.net] has joined #minecrafthelp
#388 [12:13] * TiTanZW [webchat@x4db08639.dyn.telefonica.de] has joined #minecrafthelp
#389 [12:13] <TiTanZW> Hi
#390 [12:13] <TiTanZW> i have some problems to login on minecraft
#391 [12:14] * TiTanZW [webchat@x4db08639.dyn.telefonica.de] has quit. (Client Quit)
#392 [12:15] * TiTanZW [webchat@x4db08639.dyn.telefonica.de] has joined #minecrafthelp
#393 [12:17] <Greymagic27> TiTanZW, What does it say?
#394 [12:17] <TiTanZW> why i come into this hcat if i have trouble with my account ?
#395 [12:17] <Greymagic27> TiTanZW, What does it say when you try to login?
#396 [12:18] <TiTanZW> i forgot my email for the account and my passwort i only remebered on my account name
#397 [12:18] <Greymagic27> ??> TiTanZW account/send-email
#398 [12:18] <Absol> TiTanZW: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#399 [12:18] <Absol> TiTanZW: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#400 [12:18] <Greymagic27> ??> TiTanZW account/trans-id
#401 [12:18] <Absol> TiTanZW: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#402 [12:18] * Photo [webchat@host-41.232.58.67.tedata.net] has joined #minecrafthelp
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#404 [12:19] <TiTanZW> i bought MC for many years i payd 1$
#405 [12:19] <TiTanZW> i dont have any emails from this
#406 [12:19] <Greymagic27> Where did you buy it from?
#407 [12:20] <TiTanZW> by mojang
#408 [12:20] <Greymagic27> TiTanZW, Do you remember the year you bought it?
#409 [12:20] <TiTanZW> uff nope long time ago :)
#410 [12:20] <TiTanZW> i know it cost 99 cent
#411 [12:22] <mattym> TiTanZW, Then you did not buy it from a legitimate source, as it never had that price tag.
#412 [12:24] <TiTanZW> mattym i payd 1 dollar for minecraft in the year 2009 or 2010 direct by mojang
#413 [12:25] <mattym> TiTanZW, Nope, Around 2010 (or when the beta phase started in 2010) it was about $20, and before that it was around $10. So your purchase was not made via Mojang.
#414 [12:26] <TiTanZW> but it was beta
#415 [12:26] <mattym> Then it would have cost $20. If you did not pay that, you did not buy it from an official source.
#416 [12:27] <TiTanZW> ok i payed 5 dollar no matter, i need my login
#417 [12:27] <mattym> TiTanZW, Then find your Transaction ID and contact Mojang.
#418 [12:28] <TiTanZW> ok
#419 [12:30] * mindkeep [~mindkeep@c-24-8-35-127.hsd1.co.comcast.net] has joined #minecrafthelp
#420 [12:43] * Vedlox [webchat@p5DEF46F6.dip0.t-ipconnect.de] has joined #minecrafthelp
#421 [12:43] <Vedlox> Hello ?
#422 [12:43] <Greymagic27> Hi
#423 [12:43] <Vedlox> Can someone speak German
#424 [12:44] <Greymagic27> We only provide english support here, you can use translate.com though
#425 [12:46] <Vedlox> Is there a possibility to speak its a long story...
#426 [12:46] <Greymagic27> Just say it here
#427 [12:47] <Vedlox> I want to change my Email of Minecraft, but the Email that is now its of another Person and i dont have any contact to him
#428 [12:48] <Greymagic27> ??> Vedlox account/send-email
#429 [12:48] <Absol> Vedlox: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#430 [12:48] <Absol> Vedlox: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#431 [12:48] <Greymagic27> ??> Vedlox account/trans-id
#432 [12:48] <Absol> Vedlox: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#433 [12:48] <Vedlox> Idk the id where i can see it ??
#434 [12:49] <Greymagic27> Look at the 'how to find your trans id' page
#435 [12:50] <Vedlox> I dont have the passwort of the email guys
#436 [12:50] <mattym> Vedlox, Why is it on someone elses email?
#437 [12:51] <Vedlox> Its the email of my dad
#438 [12:50] <Vedlox> Thats the problem
#439 [12:51] <Vedlox> Hello ?
#440 [12:53] <mattym> Vedlox, Without access to either the Transaction-ID or original Email, there won't be anything you can do.
#441 [12:54] <Vedlox> I have the email of the account and the passwort but not the passwort of the email
#442 [12:54] <Vedlox> I can login to Mojang too only not in the email
#443 [12:55] <mattym> Vedlox, Then just continue to use it as is.
#444 [12:55] <Vedlox> NO !
#445 [12:55] <Vedlox> I want it on my email
#446 [12:56] <Vedlox> I bought things on Servers and i dont want to lose it when this guy delete his email -.-
#447 [12:57] <Vedlox> Is there a mojang number i can call or st ?
#448 [12:57] <mattym> Vedlox, No
#449 [12:57] <mattym> Vedlox, Either recover the ID, or get access to the email.
#450 [12:57] <Vedlox> HOWWW ??!!!!!
#451 [12:58] <Vedlox> Its not my email !!!
#452 [13:00] <Vedlox> Mattym ??
#453 [13:00] <mattym> Vedlox, You will either need to find a way to contact the email owner, or follow the instructions you were given here to find the ID https://help.mojang.com/customer/portal/articles/361380
#454 [13:02] <Vedlox> -.-
#455 [13:02] <Vedlox> That didnt help me
#456 [13:04] <Vedlox> Can i get the ID with the Birthday Passwort or email ?
#457 [13:06] <Vedlox> Can i get the ID with the Birthday Passwort or email ?
#458 [13:06] <Vedlox> Can i get the ID with the Birthday Passwort or email ?
#459 [13:06] <Vedlox> Can i get the ID with the Birthday Passwort or email ?
#460 [13:06] <Greymagic27> Vedlox, Please do not spam the channel, thank you :)
#461 [13:06] <mattym> Vedlox, NO
#462 [13:06] <Vedlox> fuck
#463 [13:06] <Absol> Vedlox: Please keep it civil
#464 [13:07] <Vedlox> I payed so much money on servers and i dont want to lose it :(
#465 [13:10] * thelounge10 [webchat@78-72-162-115-no268.tbcn.telia.com] has joined #minecrafthelp
#466 [13:10] * Espercorn kicked thelounge10 from #minecrafthelp (Reason: helounge10 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#467 [13:10] <Vedlox> ?
#468 [13:11] * QuentinLeBelge [webchat@78-72-162-115-no268.tbcn.telia.com] has joined #minecrafthelp
#469 [13:11] <QuentinLeBelge> hello
#470 [13:11] <QuentinLeBelge> i got a problen
#471 [13:11] <QuentinLeBelge> problem*
#472 [13:11] <Greymagic27> Howdy, What is the problem?
#473 [13:11] <QuentinLeBelge> I cant launch the game
#474 [13:12] <Greymagic27> What does it say when you try?
#475 [13:12] <QuentinLeBelge> Nothing
#476 [13:12] <QuentinLeBelge> it just doesn't show up
#477 [13:12] <Greymagic27> Does it show up on your taskbar?
#478 [13:12] <QuentinLeBelge> nope
#479 [13:13] <QuentinLeBelge> thats why i came here lol
#480 [13:14] <Greymagic27> Hang on QuentinLeBelge
#481 [13:15] <Greymagic27> Go into task manager, find minecraft, right click, click expand, right click on the expanded minecraft and click maximise
#482 [13:16] <Greymagic27> That might work as it worked for me before
#483 [13:16] <QuentinLeBelge> wait xd
#484 [13:17] <QuentinLeBelge> i couldnt find expand
#485 [13:18] <Greymagic27> http://prntscr.com/lcsyyo
#486 [13:18] <Greymagic27> See if that helps at all
#487 [13:19] <QuentinLeBelge> how do i go there i got windows 7 its my schools pc
#488 [13:19] <Greymagic27> Should look like this, http://prntscr.com/lcszem
#489 [13:20] <QuentinLeBelge> i dont remeber how i open task manager LOL
#490 [13:20] <Greymagic27> Oh
#491 [13:20] <Greymagic27> CTRL + ALT + DELETE
#492 [13:22] <QuentinLeBelge> i tried a thing before a @ told me to do it and i left the chat
#493 [13:22] <Greymagic27> What was that thing?
#494 [13:22] <QuentinLeBelge> but i can run minecraft but i gotta have 1 more thing open and i get kicked 24/7 ewhen i type
#495 [13:22] <QuentinLeBelge> lemme check again
#496 [13:25] <QuentinLeBelge> ok
#497 [13:25] <QuentinLeBelge> so
#498 [13:25] <QuentinLeBelge> ur here?
#499 [13:25] <tyteen4a03> QuentinLeBelge: continue
#500 [13:26] <QuentinLeBelge> http://hopper.minecraft.net/help/guides/minecraft-logs/
#501 [13:26] <QuentinLeBelge> i used that
#502 [13:26] <Greymagic27> Yea sorry, I had to go and do some stuff
#503 [13:26] <QuentinLeBelge> and i left the chat cause i trought i could but i had to share this to a operator
#504 [13:26] <QuentinLeBelge> https://paste.ubuntu.com/p/HSGJ3GqzVJ/plain/
#505 [13:26] <Greymagic27> That does not show any errors, Try the task manager thingy
#506 [13:27] <QuentinLeBelge> ik thats why its weird
#507 [13:27] <QuentinLeBelge> i cant take a screenie
#508 [13:28] <QuentinLeBelge> okey im in task manager
#509 [13:28] <Greymagic27> If you have MC running you should see 'java Sm runtime' or something like that
#510 [13:28] <Greymagic27> I forget what it is called
#511 [13:28] <QuentinLeBelge> nope
#512 [13:28] <QuentinLeBelge> it doesnt show up and its running
#513 [13:29] <Greymagic27> Are you in the more details section?
#514 [13:29] <mattym> QuentinLeBelge, If its happening as you say, on a schools computer. You should talk to the schools IT people to see if they are blocking it.
#515 [13:30] <QuentinLeBelge> it worked a week ago
#516 [13:30] <QuentinLeBelge> my school is bad so they added something called admin but i removed it so iv had it over a week with 0 problems
#517 [13:30] <QuentinLeBelge> the problem started yesterday
#518 [13:31] <Greymagic27> Check with your schools IT people as mattym says, they could have put a new block on it
#519 [13:31] <QuentinLeBelge> and grey where do i go to more details
#520 [13:31] <QuentinLeBelge> then they will take the pc
#521 [13:31] <QuentinLeBelge> my school is bad AF
#522 [13:31] <QuentinLeBelge> wait
#523 [13:31] <Greymagic27> It should be a button at the bottom on task manager http://prntscr.com/lct4p3
#524 [13:31] <mattym> QuentinLeBelge, If its not your PC, you should not be changing settings on it to do things they have blocked.
#525 [13:32] <mattym> QuentinLeBelge, Speak to the department that handles the computers. If they cannot help you, neither can we.
#526 [13:32] <QuentinLeBelge> idk if its the pc or not since it worked a week ago
#527 [13:32] <QuentinLeBelge> and our it is braindead
#528 [13:33] <QuentinLeBelge> wait minecraft gotta run in admin right?
#529 [13:33] <Greymagic27> You don't need to for it to come up in task manager, I never do. But I would talk to your IT people as it is more likely there is a block on it
#530 [13:34] <QuentinLeBelge> Grey you dont understand our it is braindead he will take our pc's away if we play like snake on them
#531 [13:34] <mattym> QuentinLeBelge, Then use your own computer.
#532 [13:34] <QuentinLeBelge> but if he now blocked ''minecraft'' why didnt he block my fortnite?
#533 [13:34] <Lord_Ralex> We don't support abusing stuff. If your IT does not want you to play games on it, we will not help you circumvent it.
#534 [13:35] <QuentinLeBelge> Lord you dont understand either i think
#535 [13:35] <Lord_Ralex> I understand enough. You have a machine that isn't yours. And you want to play games on it, even though your IT doesn't let you.
#536 [13:35] <Lord_Ralex> And you want help because it doesn't work anymore.
#537 [13:35] <QuentinLeBelge> Look we were able to play games but not steam in it like a killing game
#538 [13:35] <QuentinLeBelge> it worked like 5 days ago
#539 [13:35] <Lord_Ralex> Talk to your IT department.
#540 [13:36] <QuentinLeBelge> we got 1 it that is almost never at our school since im in 9th grade so imma do some randy stuff to this shitty pc to fix it since yall cant help bye
#541 [13:36] <Absol> QuentinLeBelge: Please keep it civil
#542 [13:36] <Greymagic27> He was pleasant
#543 [13:41] * Im_DeathNex [webchat@78-72-162-115-no268.tbcn.telia.com] has joined #minecrafthelp
#544 [13:41] <Im_DeathNex> Hello
#545 [13:41] <Greymagic27> Hello again quentin
#546 [13:41] <Im_DeathNex> suo
#547 [13:41] <Im_DeathNex> sup
#548 [13:41] <Im_DeathNex> i can run minecraft
#549 [13:41] <mattym> !ban Im_DeathNex
#550 [13:41] * Absol kicked Im_DeathNex from #minecrafthelp (Reason: m_DeathNex :You have been removed from this channel)
#551 [13:42] <Greymagic27> Is that a time ban or is that perm?
#552 [13:42] <mattym> I think it recycles them every 12 hours.
#553 [13:42] <Greymagic27> Oh ok
#554 [13:42] <mattym> or 24, im not sure
#555 [14:19] * A [webchat@212095008255.public.telering.at] has joined #minecrafthelp
#556 [14:20] <A> help i can't start minecraft: The game crashed whilst initializing game
#557 [14:20] <A> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#558 [14:21] <A> The game crashed whilst initializing game
#559 [14:21] <A> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#560 [14:21] <A> The game crashed whilst initializing game
#561 [14:21] <A> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL What i can do
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#564 [14:47] * erich [webchat@CPEac202e1212b3-CMac202e1212b0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#565 [14:47] <erich> hey
#566 [14:47] <erich> anyone know how i can change my email? the one i used doesnt exist anymore
#567 [14:48] * erich [webchat@CPEac202e1212b3-CMac202e1212b0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#568 [14:56] * Aircer [webchat@pool-100-36-104-5.washdc.fios.verizon.net] has joined #minecrafthelp
#569 [14:58] <Aircer> My game will start to launch but will just stop after the loading part
#570 [15:42] * Deaose [webchat@host-92-16-165-164.as13285.net] has joined #minecrafthelp
#571 [15:42] <Deaose> every time i try to log in on the minecraft website it just blips back to the home page and doesnt log me on
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#574 [16:45] * Worried_Dad [webchat@128.107.241.164] has joined #minecrafthelp
#575 [16:46] <Worried_Dad> Hello, looking for instructions in how to install Minecraft Jave Edition in Linux Fedora.
#576 [16:47] <Worried_Dad> I understand that for this Linux Distribution I must go for the Minecraft.tar.gz launcher
#577 [16:47] * DaftPunkGod48 [webchat@host165-120-178-233.range165-120.btcentralplus.com] has joined #minecrafthelp
#578 [16:48] <Worried_Dad> I have installed Java in my newly deployed Fedora 29 OS.
#579 [16:49] <Worried_Dad> When I try to run the minecraft-launcher.sh
#580 [16:49] <Worried_Dad> I get back an error: ./launcher: error while loading shared libraries: libXss.so.1: cannot open shared object file: No such file or directory
#581 [16:51] <tyteen4a03> Worried_Dad: is that the only error?
#582 [16:51] <Worried_Dad> yes
#583 [16:52] * McAlister [webchat@cpc91244-cmbg18-2-0-cust59.5-4.cable.virginm.net] has joined #minecrafthelp
#584 [16:52] <tyteen4a03> Worried_Dad: try `yum install libXScrnSaver`
#585 [16:53] <Worried_Dad> ok, will do
#586 [16:53] <McAlister> I am encountering an issue with my Drivers, I keep encountering this error message Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#587 [16:53] <McAlister> and am not sure what to do
#588 [16:54] <Worried_Dad> Cool, it works now! Thanks!
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#591 [17:01] <Worried_Dad> how to I change my nickname to "Happy_Dad"? :)
#592 [17:01] <Worried_Dad> thanks, goodbye
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#594 [17:53] * e7 [webchat@h152.204.213.151.dynamic.ip.windstream.net] has joined #minecrafthelp
#595 [17:54] <e7> Hey can someone help me? Every time I try to launch minecraft it says Not responding and the few time I do get it to launch and get in game it freezes and says not responding.
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#599 [18:07] <Achalm> hey i forgot my email for my account but i remember the nickname and the password . my problem is that i cant log in with this.
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#608 [19:51] <EliteGamerPro80> Unable to start java
#609 [19:51] <EliteGamerPro80> Help?
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#611 [20:15] * ExplodingCondom [webchat@rrcs-172-87-136-88.sw.biz.rr.com] has joined #minecrafthelp
#612 [20:15] <ExplodingCondom> Hey i'm having a problem with my mc account I havent been on in over a year but when i go to change my pw i dont recieve the email to do it
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#614 [20:20] * joeybee480 [webchat@dynamic-acs-24-154-225-172.zoominternet.net] has joined #minecrafthelp
#615 [20:20] <joeybee480> hello?
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#617 [20:22] <joeybee480> I keep getting an error when i try to make a new single player world or join a multiplayer world. It says Java Platform (SD) has stopped working. I can get to the main menu of the game and go to single player / multiplayer, but when I click to create/join, it loads up until half way then crashes.
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#622 [21:19] <tiger> i need help with a thing
#623 [21:19] <tiger> i have downloaded modded minecraft but when i try to start it it dosent work.
#624 [21:19] <tiger> i have downloaded modded minecraft but when i try to start it it dosent work.
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