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#8 [03:54] * Christoph [webchat@x5d8320ee.dyn.telefonica.de] has joined #minecrafthelp
#9 [03:54] <Christoph> Hello
#10 [03:55] <Christoph> i have a problem loging in in my account
#11 [03:57] <Christoph> I tryed everything butit does`nt worked
#12 [03:59] * loltergeist768 is now known as lol768
#13 [04:01] <Christoph> I changed my password I deleted my minecraft and reinstalled my minecraft. I dont know why this doesnt worked
#14 [04:04] <Andrio> Christoph, what's the problem?
#15 [04:05] <Christoph> I cant log in in minecraft since 3 days
#16 [04:06] <Christoph> I cant also log in in minecraft.net
#17 [04:08] <Andrio> Christoph, what happens when you try?
#18 [04:08] <Christoph> The ma
#19 [04:09] <Christoph> the message incroct password apperet
#20 [04:09] <Christoph> sory for the bad grammer i am german
#21 [04:09] <Christoph> i mean incorrect
#22 [04:13] <Andrio> Christoph, can you log in at https://account.mojang.com/ ?
#23 [04:13] * chris [webchat@c-24-22-63-4.hsd1.or.comcast.net] has joined #minecrafthelp
#24 [04:13] <Christoph> yes
#25 [04:14] <chris> Process crashed with exit code -805306369
#26 [04:15] <chris> it crashes when i pick up blocks
#27 [04:15] <chris> i've updated radeon drivers and reinstalled the game and tried several versions
#28 [04:23] <Andrio> ??> Christoph tools/HJT
#29 [04:23] <Absol> Christoph: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#30 [04:23] <Absol> Christoph: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#31 [04:23] <Christoph> ok
#32 [04:23] <chris> ok thank you
#33 [04:29] <Christoph> https://paste.ubuntu.com/p/BWpwgDdsSt/
#34 [04:29] <Christoph> the link
#35 [04:38] <Andrio> Christoph, there seem to be traces of an MCLeaks/Altdispenser installation there
#36 [04:38] <Andrio> ??> Christoph win/hosts/edit
#37 [04:38] <Absol> Christoph: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#38 [04:38] <Absol> Christoph: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#39 [04:39] <Andrio> Christoph, delete all lines containing Mojang from that file.
#40 [04:40] <Christoph> which start menu
#41 [04:41] <Andrio> Christoph, the start menu is accessed by pressing the Windows logo key.
#42 [04:41] <Christoph> ok
#43 [04:47] <Christoph> ok ive done that
#44 [04:49] <Andrio> Christoph, see if you can log in now.
#45 [05:10] * Christoph [webchat@x5d8320ee.dyn.telefonica.de] has joined #minecrafthelp
#46 [05:12] <Christoph> sorry i deleted all of the file hosts etc and more
#47 [05:12] * Christoph [webchat@x5d8320ee.dyn.telefonica.de] has quit. (Client Quit)
#48 [05:25] * Usi97 [webchat@p54A63BC3.dip0.t-ipconnect.de] has joined #minecrafthelp
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#50 [05:29] <Usi97> Hi everytime I want to join a world or in Singelplayer or Multiplayer my game crashes. I already tried to give Minecraft 8GB of Ram via Java but it still runs out of memory or crashes. I have 16 GB Ram on my PC. I already have tried to reinstall minecraft and Java and i have updated my Graphics card driver. Thank U for beeing there <3
#51 [05:35] <yuken> Modded or vanilla?
#52 [05:35] <Usi97> VAnilla
#53 [05:35] <yuken> 32-bit or 64-bit java?
#54 [05:35] <Usi97> 64-Bit
#55 [05:36] <yuken> And is there a crash log?
#56 [05:38] <Usi97> yea but how can i send u
#57 [05:38] <yuken> https://paste.ubuntu.com/
#58 [05:39] <Usi97> https://paste.ubuntu.com/p/syH2tSwtF3/
#59 [05:43] <yuken> Not really sure myself, don't see anything useful there.
#60 [05:48] * Usi97 [webchat@p54A63BC3.dip0.t-ipconnect.de] has joined #minecrafthelp
#61 [05:50] <Usi97> Hi, i lost connection... Same problen as a few minutes ago minecraft crashes if i want to join a world
#62 [05:50] <Usi97> https://paste.ubuntu.com/p/syH2tSwtF3/
#63 [05:51] <yuken> Oh, is this only happening if you're only joining a world?
#64 [05:51] <yuken> Have you tried disabling VBOs in Video settings?
#65 [05:52] <Usi97> yea only wen i am joinig. Yes i already have tried this
#66 [05:52] <Usi97> *when
#67 [05:56] * gayterw [webchat@221.149.69.168] has quit. (Quit: webchat.esper.net)
#68 [05:58] <Usi97> a friend of mine tried to help me yesturday and now i can "play" 5 sec. and then the game crashes. The Game tells me it runs out of memory but it shouldnt do this i mean 8GB of Ram in Vanilla ^^ it s nearly overkill. And my laptop can handle this and my laptop has only 4GB.
#69 [06:00] <Usi97> + RAm in total
#70 [06:00] <yuken> ok so
#71 [06:01] <yuken> give it 1GB of RAM.
#72 [06:01] <yuken> Not 8.
#73 [06:03] <Usi97> didn t changed anything
#74 [06:03] <Usi97> i join it s lagging and then crashes
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#76 [06:35] * Lord_of_Life [~Lord@77.28.223.16] has joined #minecrafthelp
#77 [07:04] <Greymagic27> ??> Usi97 launcher/log
#78 [07:04] <Absol> Usi97: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#79 [07:02] <Greymagic27> Wait hang on
#80 [07:04] <Greymagic27> Usi97, http://prntscr.com/ld38dy
#81 [07:23] * Hope [webchat@194.51-175-36.customer.lyse.net] has joined #minecrafthelp
#82 [07:24] <Hope> Hello, I am not receiving system mails from mojang. I have tried contacting them about this, but I'm afraid they're being unresponsive. What do I do?
#83 [07:28] * Webchat_17175 [webchat@static.99.51.0.81.ibercom.com] has joined #minecrafthelp
#84 [07:28] * Espercorn kicked Webchat_17175 from #minecrafthelp (Reason: ebchat_17175 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#85 [07:29] * cookie [webchat@51.252.222.120] has joined #minecrafthelp
#86 [07:29] <cookie> help me
#87 [07:29] <cookie> It says my "Error can't find the server."
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#89 [07:33] * uHunt [webchat@128.183.241.191.netmg.com.br] has joined #minecrafthelp
#90 [07:34] <uHunt> I am with chunkupdates too high, this is causing my game to lag...
#91 [07:34] <uHunt> I did not find anything about how to limit the chunkupdate
#92 [07:44] <Greymagic27> ??< index
#93 [07:47] <Usi97> cookie, did u write the server adress correct? is the server online?
#94 [07:48] <Greymagic27> They left already
#95 [07:48] <Usi97> ooh^^
#96 [07:48] * Usi97 [webchat@p54A63BC3.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#97 [07:49] <Hope> Am I able to contact Mojang without a Transaction ID?
#98 [07:49] <Greymagic27> Hope, You will need a transaction ID to contact them, I can give you instructions on how to get one if it helps
#99 [07:52] <Hope> I have read a bit about it, however I do not remember which payment method I used to purchase my account. The thing is that I cannot receive system mails from Mojang. My account is still linked to my email, as I have tried to recreate an account to see if its been migrated, but it hasn't.
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#102 [09:31] <mynameisperl> is tech troubleshooting available for the most recent snapshot 18w44a?
#103 [09:31] <mynameisperl> 1.13.x is fine, but 18w44a throws an Integrated Graphics error
#104 [09:33] <mynameisperl> I've used a separate profile folder, reduced render distance to minimum, allocated 4G RAM instead of default 2G, no effect on crash
#105 [10:02] * minerisslender [webchat@host86-179-178-236.range86-179.btcentralplus.com] has joined #minecrafthelp
#106 [10:05] <minerisslender> I am still getting this "Unable to save download. ar_sa.json" bug although its apparently fixed :?
#107 [10:31] * Mac [webchat@2-249-181-177-no247.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
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#109 [10:45] <tyteen4a03> mynameisperl: stable versions only I'm afraid
#110 [10:45] <tyteen4a03> mynameisperl: can you recreate the error on 1.13.2?
#111 [10:46] <mynameisperl> shit shit shit
#112 [10:46] <Absol> mynameisperl: Please keep it civil
#113 [10:46] <mynameisperl> no, it's only the most recent snapshot
#114 [10:47] <tyteen4a03> ah
#115 [10:48] <mynameisperl> so that also means you will not know if it's a common problem, tyteen4a03?
#116 [10:48] <tyteen4a03> since we don't support snapshots, no
#117 [10:49] <mynameisperl> *further harsh language*
#118 [10:49] <tyteen4a03> fuck fuck fuck
#119 [10:49] <Absol> tyteen4a03: Please keep it civil
#120 [10:49] * tyteen4a03 kicks Absol
#120 [10:49] <tyteen4a03> mynameisperl: there
#121 [10:49] * Lord_Ralex kicked tyteen4a03 from #minecrafthelp (Reason: yteen4a03 :tyteen4a03)
#122 [10:49] * tyteen4a03 [~tyteen4a0@2a03:b0c0:1:d0::61:b001] has joined #minecrafthelp
#123 [10:49] <tyteen4a03> Lord_Ralex: boo
#124 [10:49] <Lord_Ralex> Don't kick my bot
#125 [10:49] <tyteen4a03> Lord_Ralex: boo
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#127 [11:20] * CapFan67 [~CapFan@2601:204:da80:279a:511c:578f:cef:de7c] has quit. (Quit: Leaving)
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#129 [12:00] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#130 [12:00] <ZedRK> Hello greymagic
#131 [12:00] <ZedRK> Do you remember me??
#132 [12:01] <ZedRK> I came last day
#133 [12:01] <ZedRK> Greymagic27 I was here for the crash problem and it is here again
#134 [12:05] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#135 [12:15] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#136 [12:15] <ZedRK> Hello, I came last day and I have the same problem. A game crash
#137 [12:15] <Greymagic27> ??> ZedRK launcher/log
#138 [12:15] <Absol> ZedRK: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#139 [12:16] <ZedRK> Greymagic I came for halloween u remember me?
#140 [12:16] <Greymagic27> I belive so
#141 [12:16] <ZedRK> I have the same problem :'(
#142 [12:16] <Greymagic27> Follow the instructions I have sent you
#143 [12:16] <ZedRK> ok
#144 [12:19] <ZedRK> https://paste.ubuntu.com/p/P46y5yfCFK/
#145 [12:21] <Greymagic27> tyteen4a03, I'm a bit stuck, would it be possible for you to help?
#146 [12:22] <ZedRK> You said to me : go here :https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-510-p100-desktop-pc-series/12079675/model/13378613
#147 [12:22] <ZedRK> then u said to me : download driver-graphics
#148 [12:22] <ZedRK> I did it, it didnt work
#149 [12:22] <Greymagic27> I thought you said it worked?
#150 [12:22] <ZedRK> u said : driver display monitor now
#151 [12:23] <ZedRK> I did it
#152 [12:23] <ZedRK> And it worked
#153 [12:23] <ZedRK> But now it doesnt work
#154 [12:23] <ZedRK> idk why
#155 [12:23] <Greymagic27> I am a bit stuck on this one so I have asked one of the operators to help, hopefully they do
#156 [12:23] <ZedRK> ok thx.
#157 [12:26] <ZedRK> I think it's the" monitor process crashed with exit code 1 " it says "fatal error"
#158 [12:26] <tyteen4a03> Greymagic27: a second
#159 [12:26] <tyteen4a03> ??> ZedRK win/dxdiag
#160 [12:26] <Absol> ZedRK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#161 [12:26] <tyteen4a03> ZedRK: also, are you able to reproduce this error on 1.13.2?
#162 [12:27] <ZedRK> yes
#163 [12:27] <tyteen4a03> Greymagic27: https://docs.google.com/spreadsheets/d/1VP1eCyo6gsBjulvuJkopincb452PLI4YSgnqD0Griks/edit?usp=drive_web&ouid=115990773917969075669
#164 [12:28] <tyteen4a03> Greymagic27: Driver filename prefix
#165 [12:28] <ZedRK> https://paste.ubuntu.com/p/TKywMGBBMh/
#166 [12:28] <Greymagic27> Oh cool
#167 [12:28] <tyteen4a03> ZedRK: are you following the instructions here? http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#168 [12:29] <ZedRK> ah sorry
#169 [12:29] <ZedRK> https://paste.ubuntu.com/p/BbRf89xbRt/
#170 [12:31] <tyteen4a03> ??> ZedRK oem/hp/product-number
#171 [12:31] <Absol> ZedRK: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#172 [12:31] <Absol> ZedRK: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#173 [12:33] <ZedRK> Y4K01EA#ABF
#174 [12:34] <ZedRK> Y4K01EA#ABF
#175 [12:34] <ZedRK> ups sorry
#176 [12:36] <tyteen4a03> ZedRK: grab the Adrenalin Edition 18.10.2 Optional driver for Windows 10 64bit on here: https://www.amd.com/en/support/graphics/amd-radeon-r5-series/amd-radeon-r5-300-series/amd-radeon-r5-330
#177 [12:37] <ZedRK> ok
#178 [12:39] <tyteen4a03> ZedRK: also, make sure your display cable is connected to the graphics card rather than the motherboard
#179 [12:39] <ZedRK> Erm I don't know these cards :x
#180 [12:40] <ZedRK> my display cable is connected to my software
#181 [12:43] <ZedRK> I think I downloaded it
#182 [12:47] <ZedRK> What do I have to do?
#183 [12:49] <tyteen4a03> ZedRK: er
#184 [12:49] <tyteen4a03> ZedRK: install the software
#185 [12:49] <tyteen4a03> ZedRK: shut down the computer, ensure that the HDMI / DisplayPort cable is plugged into the area in red: https://imgur.com/a/Gv0n3z4
#186 [12:50] <tyteen4a03> ZedRK: if there's nothing in that red circle, don't worry about it
#187 [12:50] <ZedRK> radeon software?
#188 [12:50] <tyteen4a03> ZedRK: yep
#189 [12:50] <ZedRK> ok
#190 [12:52] <ZedRK> I have no HDMI cable
#191 [12:53] <ZedRK> I have the blue cable
#192 [12:54] <ZedRK> at the bottom of the hdmi cable
#193 [12:56] <ZedRK> and the red circle cable is for my headphones
#194 [12:57] * CapFan67 [~CapFan@2601:204:da80:279a:c7:675f:1157:f5f9] has joined #minecrafthelp
#195 [12:58] * PuzzledJake [webchat@cpe-24-161-111-31.hvc.res.rr.com] has joined #minecrafthelp
#196 [12:58] <tyteen4a03> ZedRK: Does it look like this? https://images-na.ssl-images-amazon.com/images/I/71-9v3rIQFL._SY355_.jpg
#197 [12:58] <ZedRK> yes
#198 [12:59] <PuzzledJake> Hi, my computer used to run minecraft just fine. Recently, though -- and I think it may coincide with a Windows 10 update -- it won't start. Every time I try, I get an exit code 1073741819
#199 [12:59] <tyteen4a03> ZedRK: but there are HDMI slots within the red circle right?
#200 [12:59] <PuzzledJake> Have reinstalled the JVM and have reinstalled my graphics drivers a couple of times trying to iron it out. Any suggestions?
#201 [12:59] <tyteen4a03> ??> PuzzledJake win/dxdiag
#202 [12:59] <Absol> PuzzledJake: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#203 [12:59] <tyteen4a03> ??> PuzzledJake tools/hjt
#204 [12:59] <Absol> PuzzledJake: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#205 [12:59] <Absol> PuzzledJake: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#206 [13:00] <ZedRK> on the top of my blue cable, i have the hdmi cable
#207 [13:00] <ZedRK> Bue I dont have it
#208 [13:01] <ZedRK> But*
#209 [13:01] <tyteen4a03> ZedRK: could you take a picture of your current setup?
#210 [13:01] <ZedRK> Where do I share it?
#211 [13:02] <tyteen4a03> ZedRK: imgur.com
#212 [13:03] <PuzzledJake> DxDiag dump: https://paste.ubuntu.com/p/5kf2dDrrfh/
#213 [13:03] <ZedRK> ok thx
#214 [13:05] <ZedRK> https://imgur.com/a/zcbdyke
#215 [13:05] <Absol> ZedRK: Please keep it civil
#216 [13:05] <Greymagic27> lol absol
#217 [13:05] <tyteen4a03> lol Lord_Ralex
#218 [13:05] <Lord_Ralex> i know
#219 [13:05] <Lord_Ralex> that's funny
#220 [13:05] <ZedRK> keep it civil??
#221 [13:05] <Lord_Ralex> ignore what he said
#222 [13:06] <Lord_Ralex> imgur gave you a url that triggers Absol
#223 [13:06] <ZedRK> Sorry I'm french :x
#224 [13:06] <CapFan67> Your randomly produced Imgur URL ...is interesting.
#225 [13:06] <ZedRK> ah lol x)
#226 [13:06] <tyteen4a03> ZedRK: could you take a picture of the whole thing
#227 [13:06] <tyteen4a03> ZedRK: not just the bottom half
#228 [13:06] * Duck_ [~Duck@ip-22-199-44.static.duckspike.net] has quit. (Quit: Goodbye from Snoonet BNC!)
#229 [13:03] * spb12345 [webchat@cpe-74-140-80-74.columbus.res.rr.com] has joined #minecrafthelp
#230 [13:03] <ZedRK> https://imgur.com/a/P6ZpYiq
#231 [13:04] <ZedRK> I kept it civil :)
#232 [13:06] <tyteen4a03> ZedRK: try the driver install first, restart then try MC again
#233 [13:06] <tyteen4a03> ZedRK: if it doesn't work, come back
#234 [13:07] <ZedRK> Driver install?
#235 [13:07] <tyteen4a03> ZedRK: grab the Adrenalin Edition 18.10.2 Optional driver for Windows 10 64bit on here: https://www.amd.com/en/support/graphics/amd-radeon-r5-series/amd-radeon-r5-300-series/amd-radeon-r5-330
#236 [13:09] <ZedRK> Do I have to download the auto-detect?
#237 [13:09] <ZedRK> I have installed both others
#238 [13:09] <tyteen4a03> ZedRK: no
#239 [13:09] <ZedRK> Ok then I restart my computer
#240 [13:09] <tyteen4a03> ZedRK: you just need Adrenalin Edition 18.10.2 Optional
#241 [13:10] <ZedRK> If I don't come back just have a good day / night ^^
#242 [13:10] <spb12345> Hello, I really need help: I've had my Minecraft account since 2009, under the username used now, and it was created under my mothers email because I was only nine years old at the time. Now, the email address that was used I can no longer access, because att.net is now owned by Yahoo. Therefore, when I try and reset my password or change my email,
#243 [13:10] <spb12345> an email is being sent to an account which theoretically no longer exists. This was also a problem when I tried to switch over my Minecraft account, to a Mojang account. I haven't had trouble logging in until about a week ago, and haven't been able to log in since. I've attempted to contact Mojang twice, once about a year ago when I was trying to
#244 [13:10] <spb12345> transfer over my account, and once last week when I began having this problem, but to no avail, because I never got a response. This, as one can tell is relatively infuriating, given I still play the game, and pay for two servers that I play with my close friends. Any direction or help I can get is much appreciated, and I apologize for the essay lo
#245 [13:10] <spb12345> ng problem, but it was necessary.
#246 [13:10] * Absol kicked spb12345 from #minecrafthelp (Reason: pb12345 :Stop spamming)
#247 [13:10] <ZedRK> Lol
#248 [13:11] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#249 [13:14] * D3k3 [webchat@stip-bi-static-195.213-81-190.telecom.sk] has joined #minecrafthelp
#250 [13:16] <PuzzledJake> HijackThis dump: https://paste.ubuntu.com/p/4rhtFkJ4zB
#251 [13:17] <tyteen4a03> PuzzledJake: finally, the error itself:
#252 [13:17] <tyteen4a03> ??> PuzzledJake launcher/log
#253 [13:17] <Absol> PuzzledJake: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#254 [13:19] * Me4502 [~Me4502@irc.spongepowered.org] has quit. (Ping timeout: 190 seconds)
#255 [13:21] <PuzzledJake> launcher error log: https://paste.ubuntu.com/p/tgcgMqVsDt/
#256 [13:22] <CapFan67> ...that looks vaguely familiar. I wonder if 1.13.1 runs without error.
#257 [13:22] <tyteen4a03> CapFan67: it's the same error as yorus
#258 [13:22] <CapFan67> It is indeed.
#259 [13:22] <tyteen4a03> PuzzledJake: could you try 1.13.1?
#260 [13:22] <urielsalis> hiagain CapFan67
#261 [13:22] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#262 [13:22] <tyteen4a03> CapFan67: remind me of your dxdiag?
#263 [13:22] <ZedRK> isnt working '_'
#264 [13:22] * Duck_ [~Duck@ip-22-199-44.static.duckspike.net] has joined #minecrafthelp
#265 [13:23] <PuzzledJake> tyteen4a03: do you mean an older version of minecraft?
#266 [13:23] <tyteen4a03> PuzzledJake: yep, 1.13.1
#267 [13:24] <ZedRK> I restarted it it didn't work
#268 [13:24] <CapFan67> DxDiag: https://paste.ubuntu.com/p/r8rh5VYmBj/
#269 [13:25] <PuzzledJake> 1.13.1 runs just fine
#270 [13:26] <tyteen4a03> ZedRK: if I have to guess, it's because you're using a VGA cable when you should use an HDMI one
#271 [13:26] <ZedRK> I have to go, if you send me something I can see in the historic
#272 [13:27] <ZedRK> Ah
#273 [13:27] <tyteen4a03> ZedRK: otherwise it may be an issue with outdated HP firmware
#274 [13:28] <ZedRK> I can eXplain you:
#275 [13:28] <tyteen4a03> ??> PuzzledJake launcher/crash-log
#276 [13:28] <Absol> PuzzledJake: We need to see your crash log, which is created after a crash.
#277 [13:28] <Absol> PuzzledJake: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#278 [13:29] <ZedRK> greymacig27 said to me that I have to install this : https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-510-p100-desktop-pc-series/12079675/model/13378613
#279 [13:29] <ZedRK> Driver display monitor
#280 [13:29] <ZedRK> And it worked
#281 [13:29] <ZedRK> But 2 hours ago I restarted my mc, and it didnt work
#282 [13:31] <ZedRK> So idk if it's with the HDMI
#283 [13:31] <PuzzledJake> Absol: I found the crash reports folder, but the last crash report is from two weeks ago (13 October). That's about the time the game stopped working. When I try to run it now it doesn't get past the launcher -- and no new crash report is generated.
#284 [13:31] <PuzzledJake> do you want the 13-Oct crash report?
#285 [13:32] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#286 [13:32] * D3k3 [webchat@stip-bi-static-195.213-81-190.telecom.sk] has quit. (Quit: webchat.esper.net)
#287 [13:33] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#288 [13:33] <ZedRK> Sorry I crashed
#289 [13:33] <ZedRK> Did you say something?
#290 [13:33] <tyteen4a03> PuzzledJake: could you run MC 1.13.2 and crash it again
#291 [13:34] <tyteen4a03> ZedRK: actually, out of curiosity:
#292 [13:34] <tyteen4a03> ??> ZedRK tools/hjt
#293 [13:34] <Absol> ZedRK: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#294 [13:34] <Absol> ZedRK: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#295 [13:34] <PuzzledJake> tyteen4a03: when I click the play in the launcher, it reports a game crash but doesn't generate a crash log
#296 [13:34] <tyteen4a03> PuzzledJake: did I give you this?
#297 [13:34] <tyteen4a03> ??> PuzzledJake launcher/log
#298 [13:34] <Absol> PuzzledJake: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#299 [13:35] <tyteen4a03> I did
#300 [13:35] <PuzzledJake> Launcher/log: https://paste.ubuntu.com/p/tgcgMqVsDt/
#301 [13:35] <tyteen4a03> PuzzledJake: yeah the one from 13th might be worth a look
#302 [13:35] <PuzzledJake> ok, stdby
#303 [13:36] <PuzzledJake> crash log (13-Oct): https://paste.ubuntu.com/p/tXS9JVPvmY/
#304 [13:36] <ZedRK> https://paste.ubuntu.com/p/N6MtCCqR2g/
#305 [13:36] <tyteen4a03> PuzzledJake: are you running MC in a VM, by the way?
#306 [13:37] <PuzzledJake> negative. it's my old computer -- my son is actually the player
#307 [13:37] <PuzzledJake> so it's a hodgepodge of castoff parts from various upgrades
#308 [13:37] <PuzzledJake> the video card is fairly new so I am surprised to see so many OpenGL issues
#309 [13:39] <Lord_Ralex> your specific card isn't really a "new" card anymore
#310 [13:40] <PuzzledJake> right, but consider that his previous card was a 7800 :)
#311 [13:40] <PuzzledJake> a GTX960 is still fully supported by newer nVidia driver packages
#312 [13:40] <Lord_Ralex> nvidia supports even like the 600, or used to, so not really a fair comparison
#313 [13:40] <Lord_Ralex> but
#314 [13:41] <Lord_Ralex> for giggles
#315 [13:41] <Lord_Ralex> can you install an older nvidia driver
#316 [13:41] <PuzzledJake> sure, will take a bit
#317 [13:41] <Lord_Ralex> https://www.geforce.com/drivers/results/134624 is the first that comes to mind, pretty dated in a sense
#318 [13:41] <CapFan67> PuzzledJake, having the same issue, also be warry of a single success. With the same error, I can get it to run once after a reboot, but then successive loads fail.
#319 [13:42] <Lord_Ralex> CapFan67, you can also try that driver
#320 [13:42] <PuzzledJake> CapFan67, that was actually how it was working a few weeks back
#321 [13:42] <PuzzledJake> then it ground to a halt completely
#322 [13:44] <CapFan67> Lord_Ralex, while testing here last week, we removed the driver in order to clean install. During that process, windows automatically loaded an older version after the removal. The older driver also failed. In total, I've tested 3 driver versions now all with the same result.
#323 [13:44] <ZedRK> So what do I have to do now?
#324 [13:45] <Lord_Ralex> CapFan67, can you try it right now for me at least
#325 [13:45] <Lord_Ralex> once you do, reboot, get the new dxdiag
#326 [13:45] <tyteen4a03> ZedRK: just a thought: Close every single program that you can close, then try MC again
#327 [13:45] <ZedRK> everything?
#328 [13:45] <tyteen4a03> ZedRK: yes, everything that you can close
#329 [13:45] <ZedRK> ok
#330 [13:46] <ZedRK> google chrome too?
#331 [13:46] <ZedRK> ok then I come back later
#332 [13:46] <tyteen4a03> ZedRK: yep, so come back after the test
#333 [13:48] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#334 [13:48] <ZedRK> not working
#335 [13:51] <tyteen4a03> ZedRK: when you say you installed Greymagic27's drivers, did you restart after installing the drivers?
#336 [13:51] <ZedRK> yes
#337 [13:51] <ZedRK> I did it yesterday
#338 [13:52] <tyteen4a03> ZedRK: do you remember anything else you've done prior to MC not working again?
#339 [13:52] <ZedRK> My computer crashed
#340 [13:53] <ZedRK> A black screen appeared
#341 [13:53] <tyteen4a03> ZedRK: hmm - sounds like faulty hardware?
#342 [13:53] <ZedRK> idk
#343 [13:53] <tyteen4a03> ZedRK: try giving your computer a spring clean, clear out all the dust in the computer
#344 [13:54] <tyteen4a03> it may be overheating
#345 [13:54] <tyteen4a03> software wise I can't see anything that would lead the error you're getting
#346 [13:54] <tyteen4a03> CapFan67: see /invite
#347 [13:54] <ZedRK> I'm not the only one who have the problem
#348 [13:54] <ZedRK> I'll do so
#349 [13:55] <ZedRK> Thx
#350 [13:55] <CapFan67> tyteen4a03, I don't seem to have one. Rebooting now after driver install. I'll look again when I'm back.
#351 [13:55] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#352 [13:55] * CapFan67 [~CapFan@2601:204:da80:279a:c7:675f:1157:f5f9] has quit. (Quit: Leaving)
#353 [14:05] * CapFan67 [~CapFan@2601:204:da80:279a:20a4:7ea1:6bf6:795d] has joined #minecrafthelp
#354 [14:06] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has joined #minecrafthelp
#355 [14:06] <_LuckyZockt> Hallo
#356 [14:06] <CapFan67> Lord_Ralex, DxDiag, after downgrade: https://paste.ubuntu.com/p/SNBPQGxHZP/
#357 [14:07] <Lord_Ralex> CapFan67, game still fails?
#358 [14:07] <Lord_Ralex> do confirm it's got the may driver there
#359 [14:07] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has quit. (Client Quit)
#360 [14:08] <CapFan67> Yes. I still receive the error on launch.
#361 [14:03] <tyteen4a03> PuzzledJake: if you're still around, could you update this issue with your own crash log/dxdiag log/Windows event log as well: https://bugs.mojang.com/browse/MC-138093
#362 [14:07] <urielsalis> tyteen4a03, CapFan67 Does it happen in 44a?
#363 [14:09] <urielsalis> CapFan67, meaning, latest 1.14 snapshot
#364 [14:14] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has joined #minecrafthelp
#365 [14:14] <_LuckyZockt> Hello thats my error :
#366 [14:15] <CapFan67> urielsalis, Yes. I tested this morning and updated my bug report with yesterday's snapshot.
#367 [14:15] <_LuckyZockt> https://paste.ubuntu.com/p/3X2fYdkW66/
#368 [14:16] <urielsalis> ??> _LuckyZockt tools/hjt
#369 [14:16] <Absol> _LuckyZockt: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#370 [14:16] <Absol> _LuckyZockt: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#371 [14:16] <PuzzledJake> Lord_Ralex: Old nVidia driver produces the same error
#372 [14:16] <PuzzledJake> I rolled it back to the version from Sep18 -- last known working build
#373 [14:17] <Lord_Ralex> PuzzledJake, figured, we'll still gathering stuff with Cap. At this point, my only advice is to wait really. You can play 1.13.1 at least for now :/
#374 [14:17] <Lord_Ralex> You can follow https://bugs.mojang.com/browse/MC-138093 to get updates
#375 [14:17] <PuzzledJake> yup, that will have to do. Thanks for the help guys -- good luck, Cap.
#376 [14:18] * PuzzledJake [webchat@cpe-24-161-111-31.hvc.res.rr.com] has quit. (Quit: webchat.esper.net)
#377 [14:21] <_LuckyZockt> Absol https://paste.ubuntu.com/p/XPY2CDhVNz/
#378 [14:22] <urielsalis> _LuckyZockt, uninstall Cyberghost
#379 [14:24] <_LuckyZockt> and then pc restart?
#380 [14:25] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#381 [14:27] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has joined #minecrafthelp
#382 [14:28] <_LuckyZockt> the next error
#383 [14:28] <_LuckyZockt> https://paste.ubuntu.com/p/78CgKn3Fpf/
#384 [14:28] <urielsalis> _LuckyZockt, can you give us a new hjt log?
#385 [14:28] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#386 [14:28] <urielsalis> ??> _LuckyZockt tools/hjt
#387 [14:28] <Absol> _LuckyZockt: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#388 [14:28] <Absol> _LuckyZockt: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#389 [14:29] <_LuckyZockt> https://paste.ubuntu.com/p/RzHGmG5WjH/
#390 [14:30] <urielsalis> _LuckyZockt, uninstall OkeyFreedom too
#391 [14:30] <urielsalis> _LuckyZockt, and mcafee
#392 [14:30] <urielsalis> ??> _LuckyZockt av/mcafee/uninstall
#393 [14:30] <Absol> _LuckyZockt: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#394 [14:31] * Gingersmoggy [webchat@cpc103700-stkn16-2-0-cust82.11-2.cable.virginm.net] has joined #minecrafthelp
#395 [14:32] <urielsalis> _LuckyZockt, also uninstall Reason core security
#396 [14:32] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has quit. (Client Quit)
#397 [14:32] <Gingersmoggy> Hey Guys. My im getting the not enough RAM error but everything I have tried for the usual fix is not working. Any idea? I can log on fine and play fine on my brothers pc
#398 [14:32] <urielsalis> ??> Gingersmoggy launcher/log
#399 [14:32] <Absol> Gingersmoggy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#400 [14:35] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has joined #minecrafthelp
#401 [14:35] <_LuckyZockt> https://paste.ubuntu.com/p/2hjqZ6bb63/
#402 [14:35] <_LuckyZockt> next error
#403 [14:36] <Gingersmoggy> https://paste.ubuntu.com/p/tMvhmMbCJ3/
#404 [14:36] <urielsalis> _LuckyZockt, you need to uninstall the 3 things I told you to and restart
#405 [14:36] <_LuckyZockt> i have
#406 [14:36] <urielsalis> Gingersmoggy, no crash there
#407 [14:36] <urielsalis> _LuckyZockt, make a new hjt report please
#408 [14:37] <Gingersmoggy> That's the thing I thought this but minecraft will not load and willjust not respond and it generates this
#409 [14:37] <urielsalis> ??> _LuckyZockt tools/hjt
#410 [14:37] <Absol> _LuckyZockt: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#411 [14:37] <Absol> _LuckyZockt: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#412 [14:37] <urielsalis> Gingersmoggy, a 0 exit code means you clicked the close button
#413 [14:37] <urielsalis> Gingersmoggy, how long have you waited for it to finish?
#414 [14:37] <Gingersmoggy> okay 1 sec ill see if it comes up again i know the error code and about 10 mins
#415 [14:38] <Gingersmoggy> it just stays as not responding
#416 [14:38] <_LuckyZockt> https://paste.ubuntu.com/p/BkwqVYGBBR/
#417 [14:39] <Gingersmoggy> okay this is the error code now Exit Code: -805306369
#418 [14:39] * kinghypeee [webchat@p5DE3CC5A.dip0.t-ipconnect.de] has joined #minecrafthelp
#419 [14:39] <urielsalis> _LuckyZockt, reason core security is still there
#420 [14:39] <kinghypeee> hello?
#421 [14:39] <urielsalis> Gingersmoggy, full log please
#422 [14:39] <_LuckyZockt> Absol https://paste.ubuntu.com/p/BkwqVYGBBR/
#423 [14:40] <kinghypeee> i have a question
#424 [14:40] <urielsalis> _LuckyZockt, reason core security is still there
#425 [14:40] <urielsalis> kinghypeee, just ask
#426 [14:41] <kinghypeee> I downloadet LabyMod for Minecraft on Mac and when i start a error comes
#427 [14:41] <urielsalis> ??> kinghypeee mods
#428 [14:41] <Absol> kinghypeee: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#429 [14:41] <urielsalis> kinghypeee, and mind that Labymod will usually get you banned on servers
#430 [14:42] <kinghypeee> okay
#431 [14:42] * KingSquid4 [webchat@c-73-223-130-21.hsd1.ca.comcast.net] has joined #minecrafthelp
#432 [14:42] <Gingersmoggy> https://paste.ubuntu.com/p/xzPz8bzZVD/
#433 [14:43] * rosytrent [webchat@180.191.126.110] has joined #minecrafthelp
#434 [14:43] <rosytrent> hello?
#435 [14:43] <urielsalis> ??> Gingersmoggy launcher/more-ram
#436 [14:43] <Absol> Gingersmoggy: A forum post which explains how to allocate more RAM to Minecraft can be found here: https://www.minecraftforum.net/forums/support/java-edition-support/2922689-tutorial-allocate-more-ram-memory-to-minecraft
#437 [14:44] * _LuckyZockt [webchat@91-114-142-230.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#438 [14:44] <rosytrent> can i get some help on something/
#439 [14:44] <Gingersmoggy> I have followed every step of that. I have changed it to 4gb
#440 [14:44] <rosytrent> ?
#441 [14:44] <urielsalis> Gingersmoggy, in .minecraft, you should see a log starting with hs_
#442 [14:44] <urielsalis> Gingersmoggy, can you give us that?
#443 [14:44] <urielsalis> rosytrent, just ask
#444 [14:44] <rosytrent> i reinstalled minecraft but it wont download a .jar file
#445 [14:44] <Gingersmoggy> one sec yeah
#446 [14:45] <rosytrent> https://paste.ubuntu.com/p/xTx5vWrgzn/
#447 [14:45] <rosytrent> this is the message that popped up
#448 [14:46] <urielsalis> ??> rosytrent tools/hjt
#449 [14:46] <Absol> rosytrent: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#450 [14:46] <Absol> rosytrent: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#451 [14:47] <rosytrent> is hijackthis safe to use?
#452 [14:47] <urielsalis> rosytrent, yes
#453 [14:48] <rosytrent> https://paste.ubuntu.com/p/VNtDqZYR3M/
#454 [14:49] <urielsalis> ??> rosytrent av/avg
#455 [14:49] <Absol> rosytrent: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To do so see the instructions here: https://bit.ly/2KncjCZ
#456 [14:49] <Absol> rosytrent: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#457 [14:49] * thelounge61 [webchat@cpc117472-shep15-2-0-cust111.8-3.cable.virginm.net] has joined #minecrafthelp
#458 [14:49] * Espercorn kicked thelounge61 from #minecrafthelp (Reason: helounge61 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#459 [14:50] <urielsalis> rosytrent, also uninstall USB Disk Security
#460 [14:50] <rosytrent> why
#461 [14:50] <rosytrent> what's that?
#462 [14:51] <urielsalis> rosytrent, your error is caused by something blocking Minecraft, USB Disk Security might be the cause
#463 [14:53] <rosytrent> it says its currently running and cant be uninstalled, altho idk why its running
#464 [14:53] <urielsalis> ??> rosytrent av/adwcleaer
#465 [14:53] <urielsalis> ??> rosytrent av/adwcleaner
#466 [14:53] <Absol> rosytrent: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#467 [14:53] <Absol> rosytrent: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#468 [14:56] * gingersm0ggy [webchat@cpc103700-stkn16-2-0-cust82.11-2.cable.virginm.net] has joined #minecrafthelp
#469 [14:56] <gingersm0ggy> hi guys on diff pc but how do I share the .Minecraft folder?
#470 [14:59] <thgilfodrol> gingersm0ggy: open the .log file starting with hs_, copy everything inside, and send it to us via paste.ubuntu.com
#471 [15:00] <gingersm0ggy> no they are just all dated non beginning with hs_
#472 [15:00] * KingSquid4 [webchat@c-73-223-130-21.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#473 [15:00] <thgilfodrol> gingersm0ggy: can you give an example of one of the files?
#474 [15:00] <thgilfodrol> gingersm0ggy: an example name*
#475 [15:00] * KingSquid4 [webchat@c-73-223-130-21.hsd1.ca.comcast.net] has joined #minecrafthelp
#476 [15:01] <gingersm0ggy> 2018-10-13-1.log.gz
#477 [15:01] <KingSquid4> when I launch minecraft it crashes and says monitor Process crashed with exit code -1073741819, I tried following the link that the mojang mods sent but the problem still exists
#478 [15:01] <gingersm0ggy> all in order of errors but there is a latest one
#479 [15:01] <thgilfodrol> ??> KingSquid4 launcher/log-txt
#480 [15:01] <Absol> KingSquid4: We need to see your full launcher log, which is created in the game directory.
#481 [15:01] <Absol> KingSquid4: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#482 [15:02] <gingersm0ggy> also I cant open the other logs its just jibberish
#483 [15:02] <gingersm0ggy> what am I supposed to open them with?
#484 [15:02] <thgilfodrol> gingersm0ggy: if I'm not mistaken, that looks like you're in the logs/ folder- can you look in the folder before that?
#485 [15:02] * EragonMob [webchat@185.66.57.157] has joined #minecrafthelp
#486 [15:03] <KingSquid4> https://paste.ubuntu.com/p/KR9ZWWGg2R/
#487 [15:03] <KingSquid4> heres the log
#488 [15:03] * EragonMob [webchat@185.66.57.157] has quit. (Client Quit)
#489 [15:03] <gingersm0ggy> have Launchers_log
#490 [15:03] <gingersm0ggy> launcher_log**
#491 [15:03] <Lord_Ralex> ??> KingSquid4 win/dxdiag
#492 [15:03] <Absol> KingSquid4: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#493 [15:04] <thgilfodrol> gingersm0ggy: do you see a crash-reports folder in .minecraft?
#494 [15:05] <gingersm0ggy> nope I have : assets, libraries, logs, resourcepacks,saves,versions
#495 [15:06] <KingSquid4> https://paste.ubuntu.com/p/HMThSv8zmq/
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#497 [15:07] <KingSquid4> and i dont have a crash log for some reason
#498 [15:07] <ZedRK> Hello ! I will clean my software tommorow. Did you find an other way for my issue?
#499 [15:09] <urielsalis> KingSquid4, lets try something
#500 [15:09] <urielsalis> KingSquid4, can you install optifine?
#501 [15:09] <urielsalis> KingSquid4, and try with that
#502 [15:09] <ZedRK> (PS) I was with tyteen4a03
#503 [15:02] <KingSquid4> yes i can try, can u send a link to the latest version plz?
#504 [15:03] <urielsalis> KingSquid4, https://optifine.net/downloads.php
#505 [15:05] <KingSquid4> thank u im installing now
#506 [15:06] <ZedRK> If someone want my logs problem again ..v
#507 [15:06] <ZedRK> https://paste.ubuntu.com/p/WsjksS5jKn/
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#510 [15:11] <ZedRK> If anybody can help me again :/ monitor Process Monitor fatal Process crashed with exit code 1
#511 [15:12] * Trevon [webchat@mobile-166-216-159-160.mycingular.net] has joined #minecrafthelp
#512 [15:13] <Trevon> hi
#513 [15:13] <Trevon> I have an issue
#514 [15:13] * KingSquid4 [webchat@c-73-223-130-21.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#515 [15:14] <Trevon> I accidentlly deleted some of my Minecraft folders in the %appdata%
#516 [15:14] <Trevon> and now, I cant load Minecraft
#517 [15:14] <Trevon> any help?
#518 [15:15] <Trevon> #minecrafthelp
#519 [15:15] <urielsalis> ??> Trevon win/reinst
#520 [15:15] <Absol> Trevon: You may need to reinstall the locally installed files that Minecraft puts into place.
#521 [15:15] <Absol> Trevon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#524 [15:20] <KingSquid4> so i dont think downloading optifine helped because I cant launch the game from the launcher
#525 [15:20] <urielsalis> KingSquid4, hmm
#526 [15:20] <urielsalis> KingSquid4, you will have to wait for a fix then :/
#527 [15:21] <urielsalis> KingSquid4, you can watch the progress in https://bugs.mojang.com/browse/MC-138093
#528 [15:21] <ZedRK> Please help me :x
#529 [15:22] <KingSquid4> and its just 1.13.2, 1.13.1 works fine, I was able to run 1.13.2 but it stopped working after I updated to windows 10
#530 [15:22] <urielsalis> KingSquid4, yep, it started in 1.13-pre2
#531 [15:22] <urielsalis> 1.13.2-pre2
#532 [15:25] <ZedRK> https://paste.ubuntu.com/p/WsjksS5jKn/
#533 [15:25] <KingSquid4> so i just gotta wait till the update then?
#534 [15:25] <urielsalis> KingSquid4, you can watch the progress in https://bugs.mojang.com/browse/MC-138093
#535 [15:25] <urielsalis> note that we got that reopened 1 hour ago
#536 [15:26] <KingSquid4> oh
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#538 [15:27] <rosytrent> https://paste.ubuntu.com/p/vgc3PpHzwb/
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#540 [15:28] <rosytrent> hello?
#541 [15:30] <rosytrent> Absol?
#542 [15:35] * PaulaR [webchat@host86-184-208-192.range86-184.btcentralplus.com] has joined #minecrafthelp
#543 [15:37] <PaulaR> Problem with the Shulker bullet attack always causing Java to crash (Win 7 Pro 64 bit, JRE 64 bit version 1.8.0_51)
#544 [15:41] * CapFan67 [~CapFan@2601:204:da80:279a:f041:57f0:a58e:8b6] has joined #minecrafthelp
#545 [15:42] <rosytrent> what's that
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#549 [15:55] <rosytrent> my firewall keeps blocking java
#550 [15:55] <rosytrent> how do i change that
#551 [16:09] <rosytrent> https://paste.ubuntu.com/p/Pz4JCM7Cn3/
#552 [16:09] <rosytrent> its still crashing even after i did the adwcleaner
#553 [16:09] <rosytrent> i also uninstalled USB Disk Security like you said
#554 [16:39] * nickyyyy [webchat@user-0ce2m2k.cable.mindspring.com] has joined #minecrafthelp
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#556 [16:52] * PaulaR [webchat@host86-184-208-192.range86-184.btcentralplus.com] has joined #minecrafthelp
#557 [16:55] <PaulaR> I have a problem with Shulker bullet attacks always causing Java to crash and become unresponsive. This is happening with all versions of Minecraft inc the latest release. (Win 7 Pro 64 bit,Java 64 bit version 1.8.0_51)
#558 [16:58] * uaat12 [webchat@96-19-227-195.cpe.cableone.net] has joined #minecrafthelp
#559 [16:59] <uaat12> I am having problems with logging on and it says " Unable to save download.se_no.json "
#560 [16:59] <uaat12> What do I do?
#561 [17:00] <uaat12> What?
#562 [17:00] * uaat12 [webchat@96-19-227-195.cpe.cableone.net] has quit. (Client Quit)
#563 [17:01] * uaat12 [webchat@96-19-227-195.cpe.cableone.net] has joined #minecrafthelp
#564 [17:02] <uaat12> What do I do when it says "Unable to save download. se_no.json"
#565 [17:04] <uaat12> What the actual hell?!?
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#568 [18:01] * DankBoi [webchat@c-67-183-10-8.hsd1.wa.comcast.net] has joined #minecrafthelp
#569 [18:02] <DankBoi> can i get some help from someone i cant login to my account ;-;
#570 [18:07] <tyteen4a03> DankBoi: what happens when you try>
#571 [18:07] <DankBoi> it says wront username or password
#572 [18:07] <DankBoi> i have been trying to fix it for the longest time
#573 [18:10] <tyteen4a03> DankBoi: can you log into account.moajng.com?
#574 [18:03] <DankBoi> no
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#576 [18:23] * zandor [webchat@cpe-24-211-105-23.sc.res.rr.com] has joined #minecrafthelp
#577 [18:23] <zandor> hey guys
#578 [18:24] <zandor> got a question here
#579 [18:29] * techkid6 [techkid6@borealis.voxelstorm.com] has joined #minecrafthelp
#580 [18:30] <tyteen4a03> ??> DankBoi account/send-email
#581 [18:30] <Absol> DankBoi: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#582 [18:30] <Absol> DankBoi: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#585 [18:38] <DankBoi> the thing is i dont have the id i got my account years ago
#586 [18:42] <tyteen4a03> DankBoi: when, and how, did you purchase MC?
#587 [18:51] * dwsellen11 [webchat@nv-iptv-67-236-30-31.dhcp.centurylinkservices.net] has joined #minecrafthelp
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#593 [19:18] * mattym [mattym@2604:180:2:da::7] has joined #minecrafthelp
#594 [19:21] <Ken> Hi, I need help my world I am building since 6 years is now unable to update anymore, when I do the monsters start to lag and become bugged, they walk extremely slowly and the creepers do not registers the hits correctly and explode when attacking them when they were supposed to die before. I have loaded an ancient version of my world that could up
#595 [19:21] <Ken> date to 1.13.2 without making the monsters bug, but it's 1 year before and I would have lost so much long hard work that it would waste the game completely. When I put a file of my world's region(s) updated in the ancient world the monsters start to bug again in that area. I would need a way to keep my files from my new world and mix them with the
#596 [19:21] <Ken> ancient ones without making the monsters bug, like a program to transport or translate the files without causing problems to another world, or find a way to make the monsters stop lagging as they don't normally and on other saves. The files may have been influenced by the fact I changed the level.dat file a few times from an ancient to a new world
#597 [19:21] <Ken> to remove the lag on the railway that came with the 1.13 version. That was the only way to remove the lag from the railway and making it take a longer time to travel, I don't know if this may have influenced. Could you help me please?
#598 [19:21] * Absol kicked Ken from #minecrafthelp (Reason: en :Stop spamming)
#599 [19:24] * Ken [webchat@slampq2026w-lp140-01-70-55-103-212.dsl.bell.ca] has joined #minecrafthelp
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#602 [19:28] <Ken> Hi I have explained my problem and it took a paragraph and I have been kicked for it is it possible to explain my issue?
#603 [19:30] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. (Ping timeout: 190 seconds)
#604 [19:30] <Ken> I need help my world I am building since 6 years is now unable to update anymore, when I do the monsters start to lag and become bugged, they walk extremely slowly and the creepers do not registers the hits correctly and explode when attacking them when they were supposed to die before.
#605 [19:39] <Ken> I have loaded an ancient version of my world that could update to 1.13.2 without making the monsters bug but it's 1 year before and I would have lost so much long hard work that it would waste the game completely. When I put a file of my world's region(s) updated in the ancient world the monsters start to bug again in that area.
#606 [19:40] <Ken> I would need a way to keep my files from my new world and mix them with the ancient one without making the monsters bug, like a program to transport or translate the files without causing problems to another world or find a way to make the monsters stop lagging as they don't normally, and on other saves.
#607 [19:53] * hi [webchat@bb121-7-162-94.singnet.com.sg] has joined #minecrafthelp
#608 [19:55] <hi> hello. what if i do not exactly remember what is my email and password to log in? i can remember my account name though
#609 [20:07] <thgilfodrol> ??> hi account/forgot-email
#610 [20:07] <Absol> hi: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#611 [20:07] <thgilfodrol> hi: do you remember how you paid?
#612 [20:09] <hi> credit card
#613 [20:11] <hi> i remember that i created another email just for minecraft so i dont remember it.
#614 [20:12] <thgilfodrol> ??> hi account/trans-id/braintree
#615 [20:12] <Absol> hi: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#616 [20:12] <Absol> hi: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#617 [20:13] <thgilfodrol> hi: try that. give your best guess at what your email address was, and include as much payment info as you can remember (short of the full card number)
#618 [20:16] * Zombieperson8284 [webchat@d4-50-5-38.try.wideopenwest.com] has joined #minecrafthelp
#619 [20:18] <Zombieperson8284> Hi I'm trying to log on to minecraft.net but whenever I press the log in button it doesn't fully load and returns me back to the home screen. How can I fix this? I tried reinstalling chrome in case that was the problem but it didn't work.
#620 [20:18] * lindsay [webchat@173-19-108-176.client.mchsi.com] has joined #minecrafthelp
#621 [20:20] <lindsay> Does anyone have a direct link to where the windows 10 code would be? I've had MC for at least 5 years and I can't find the code for windows 10 version anywhere.
#622 [20:53] <mattym> lindsay, it would be on your account page at account.mojang.com/me
#623 [21:37] * PaulaR [webchat@host86-184-208-192.range86-184.btcentralplus.com] has joined #minecrafthelp
#624 [21:38] <PaulaR> I have a problem with shulker bullet attacks always causing Java to crash and become unresponsive
#625 [21:40] <thgilfodrol> PaulaR: is it crashing, or just being unresponsive?
#626 [21:40] * Zag [webchat@c-76-104-237-72.hsd1.wa.comcast.net] has joined #minecrafthelp
#627 [21:40] <Zag> Heya
#628 [21:40] <thgilfodrol> hey Zag
#629 [21:40] <Zag> I got a bit of an issue
#630 [21:40] <thgilfodrol> Zag: what's up
#631 [21:41] <Zag> Well I'm reinstalling my game and I've been trying to log into minecraft.net but I keep getting the error "An error prevented your request from being processed. Please try again."
#632 [21:41] <Zag> I've been trying for a while
#633 [21:42] <thgilfodrol> ??> Zag tools/hjt
#634 [21:42] <Absol> Zag: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#635 [21:42] <Absol> Zag: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#636 [21:42] <Zag> What does that do?
#637 [21:42] <Zag> Just a question
#638 [21:43] <thgilfodrol> Zag: the hijackthis tool allows us to view other running programs to know if anything else is interfering with the game/website
#639 [21:44] <PaulaR> @ +thgilfodrol The game freezes and becomes non responsive. After I close it with tsk manager, I get a pop-up that Java has become unresponsive.
#640 [21:45] <thgilfodrol> ??> PaulaR launcher/log-txr
#641 [21:45] <thgilfodrol> ??> PaulaR launcher/log-txt
#642 [21:45] <Absol> PaulaR: We need to see your full launcher log, which is created in the game directory.
#643 [21:45] <Absol> PaulaR: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#644 [21:46] <PaulaR> Is that the .txt file?
#645 [21:46] <thgilfodrol> PaulaR: yes
#646 [21:49] <Zag> Um..
#647 [21:49] <Zag> All that text has all my shit in it
#648 [21:49] <Absol> Zag: Please keep it civil
#649 [21:49] <Zag> Are you sure?
#650 [21:49] <thgilfodrol> Zag: it has no personally identifiable information
#651 [21:49] <thgilfodrol> Zag: it's ultimately up to you, but we can't progress further without it
#652 [21:50] <Zag> https://paste.ubuntu.com/p/qNFmFkz5n3/
#653 [21:51] <thgilfodrol> ??> Zag info/mcleaks
#654 [21:51] <Absol> Zag: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#655 [21:51] <Absol> Zag: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#656 [21:51] <thgilfodrol> ??> Zag win/hosts/edit
#657 [21:51] <Absol> Zag: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#658 [21:52] <Absol> Zag: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#659 [21:52] <PaulaR> Here you go:
#660 [21:52] <thgilfodrol> Zag: if you're worried about things stealing your information, removing mcleaks would be a good start
#661 [21:52] <PaulaR> https://paste.ubuntu.com/p/NPjhTpBYSZ/
#662 [21:52] <PaulaR> My specs if it is useful:
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#664 [21:54] <Zag> Wait
#665 [21:54] <Zag> I've opened that
#666 [21:54] <Zag> What do I do
#667 [21:54] <Zag> Please
#668 [21:55] <thgilfodrol> Zag: please refer to Absol's instructions
#669 [21:56] <Zag> I mean I opened it
#670 [21:56] <Zag> It hasn't done anything I think
#671 [21:56] * PaulaR [webchat@host86-184-208-192.range86-184.btcentralplus.com] has joined #minecrafthelp
#672 [21:56] <thgilfodrol> Zag: what have you opened?
#673 [21:58] <Zag> I opened the %SystemRoot%\System32\drivers\etc\hosts thing
#674 [21:58] <thgilfodrol> PaulaR: when has this issue started?
#675 [21:58] <thgilfodrol> Zag: okay, follow the rest of the instructions from Absol after you open the hosts file
#676 [22:00] <Zag> Uhm... okay?
#677 [22:00] <Zag> After I change my password, what next?
#678 [22:00] <Zag> Will it fix my issue?
#679 [22:00] <PaulaR> I have just got back into playing MC after not playing it since last year, when I didn't get far enough to fight any Shulkers. I don't think I have ever been able to play the game with them at all. the issue happens with both 1.12 and 1.13
#680 [22:00] <thgilfodrol> Zag: yes
#681 [22:02] <Zag> Guys, thank you
#682 [22:02] <thgilfodrol> PaulaR: can you save and close the game/launcher, then rename your .minecraft folder to .minecraft_old?
#683 [22:02] <Zag> So much!
#684 [22:02] <thgilfodrol> Zag: no problem, now stop pirating the game :p
#685 [22:02] <thgilfodrol> PaulaR: after you do that, try launching the game and getting hit by a shulker again
#686 [22:07] <PaulaR> I cannot re-name the .minecraft folder as I get the message that you must type a file name
#687 [22:08] <thgilfodrol> PaulaR: try renaming it to .minecraft_old.
#688 [22:08] * Zag [webchat@c-76-104-237-72.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#689 [22:09] <PaulaR> Done, not going to see if I can get a shulker angery
#690 [22:09] <PaulaR> *now
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#694 [22:09] <PaulaR> This is taking a little while, the launcher is re-downloading the .jar and I have slow internet
#695 [22:33] <PaulaR> Ok that seems to have fixed it, the shulker bullets and levitating effects are working as normal and the game is running fine! Thanks!
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#698 [23:43] * Samysdyqy [webchat@ool-18e4b979.dyn.optonline.net] has joined #minecrafthelp
#699 [23:43] <Samysdyqy> Hello
#700 [23:46] <Samysdyqy> I have been having issues with my Minecraft lately. It wouldn't start up, and it crashes every time I try to launch any version of the game. I believe this is a launcher problem, yet my JRE is up to date.