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#4 [00:46] <Shiroi> urielsalis are u here??
#5 [00:47] <Shiroi> Greymagic27 are u here too?
#6 [00:48] <Shiroi> thanks alot for both of u, even tho i have totally no idea how my download problems fixed.
#7 [00:49] <Shiroi> i was so busy these days, couldn't come here and discuss of it, and somehow right now it is fixed.
#8 [00:49] <Shiroi> all i did was just sfc /scannow and Windows Resource Protection did not find any integrity violations 2 days ago
#9 [00:49] <Shiroi> and it still not working after that, but anyway now worked.
#10 [00:49] <Shiroi> thanks alot to u both :)
#11 [00:54] * Jeff [webchat@108-251-138-117.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#12 [00:55] <Jeff> Whenever I try to connect to a server its says, " Could not connect to default or fallback server, please try again later: io.netty.channel.ConnectTimeoutException
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#16 [01:12] <llBaball> I am here to refund mindcraft java edition
#17 [01:13] <llBaball> hello?
#18 [01:13] <llBaball> #minecrafthelp I am here to refund mindcraft java edition
#19 [01:28] * Etruno [webchat@61-68-190-70.tpgi.com.au] has joined #minecrafthelp
#20 [01:34] <Etruno> Hi I'm having issues with vers. 1.13.2, the screen is constantly flashing and flickering and items in my hotbar do the same, occasionally I'll get lines coming off my crosshair when in F3. I believe it's a driver problem but I'm not sure where to download the correct drivers or what drivers I need. I have an NVIDIA GeForce GTX 850M with 4gb dedic
#21 [01:34] <Etruno> ated VRAM
#22 [01:34] <Etruno> it's bad enough that the game is virtually unplayable
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#25 [02:24] * Absol kicked kendle from #minecrafthelp (Reason: endle :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#26 [02:25] * NitrodiumSK [webchat@117.254.168.181] has joined #minecrafthelp
#27 [02:25] <NitrodiumSK> i get stuck on laoding terrain when i join a aprticular server
#28 [02:25] <NitrodiumSK> it doesnt work on my wired connection and kicks me off
#29 [02:26] <NitrodiumSK> but works on my 4G mobile data
#30 [02:26] <NitrodiumSK> anyone help?
#31 [02:31] <Andrio> NitrodiumSK, you aren't on a VPN, are you?
#32 [02:32] <Andrio> Etruno: https://www.nvidia.com/Download/driverResults.aspx/139906/en-us
#33 [02:35] * NitrodiumSK [webchat@117.254.168.181] has joined #minecrafthelp
#34 [02:35] <NitrodiumSK> no I am not using a VPN
#35 [02:36] <NitrodiumSK> what was that nvidia link can you send it again please?
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#37 [03:01] <Shiroi> hey urielsalis are u here
#38 [03:01] <urielsalis> Shiroi: i am
#39 [03:02] <Shiroi> thank you so much for helping me the other day :D even tho i still have no idea how does the bug fixed tho
#40 [03:03] <Shiroi> i was so busy these days and i just did sfc /scannow and Windows Resource Protection did not find any integrity violations 2 days ago
#41 [03:04] <urielsalis> :/
#42 [03:04] <Shiroi> and somehow it fixed just now when i try
#43 [03:04] <Shiroi> anyway thanks bro :D
#44 [03:04] <urielsalis> Would have been nice to know to add it to the known offenders list :p
#45 [03:04] * urielsalis tips hat
#45 [03:05] <Shiroi> offenders list??
#46 [03:32] <urielsalis> Shiroi: we maintain a list in minecraftirc.net
#47 [03:33] <Shiroi> oh
#48 [03:33] <Shiroi> are u saying im one of the offenders??
#49 [03:33] <urielsalis> Shiroi: no
#50 [03:33] <urielsalis> Shiroi: list of programs
#51 [03:34] <Shiroi> lol alright XDD
#52 [03:34] <urielsalis> Shiroi: https://minecraftirc.net/support-articles/known-incompatible-software/
#53 [03:34] <Shiroi> but im still having no idea how does it fixed tho
#54 [03:35] <Shiroi> i just didn't touch it for 2 days then when i opened it today, and it fixed
#55 [03:35] <Shiroi> so i can't provide any info :(
#56 [05:32] <Shiroi> urielsalis do u mean u wanna add Windows Resource Protection into the list??
#57 [05:35] <Shiroi> i entered "sfc /scannow" in command prompt and this came out after scanning, so i guess not one of the offender program
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#61 [07:09] <Jevexy> hello
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#65 [08:03] * Lasklo [webchat@c-68-48-218-57.hsd1.mi.comcast.net] has joined #minecrafthelp
#66 [08:06] <Lasklo> Hi: I am trying to launch Minecraft on Ubuntu 18.04, but every single time it says "GAME CRASH: An unexpected issue occures and the game has crashed. We're sorry for the inconvenience" with no "View crash report" button. I tried running "ulimit -c unlimited" and also replaced Java 11 with Java 8.
#67 [08:06] <Greymagic27> ??> Lasklo launcher/crash-log
#68 [08:06] <Absol> Lasklo: We need to see your crash log, which is created after a crash.
#69 [08:06] <Absol> Lasklo: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#70 [08:07] <Lasklo> i tried
#71 [08:07] <Greymagic27> ??> Lasklo launcher/log
#72 [08:07] <Absol> Lasklo: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#73 [08:07] <Lasklo> but the most recent crash report is from the 28th
#74 [08:08] <Lasklo> *18th
#75 [08:08] <Greymagic27> Follow the steps I sent you, the hopper.minecraft ones
#76 [08:09] <Lasklo> ok THANK YOU
#77 [08:09] <Lasklo> XD
#78 [08:09] <Lasklo> sry
#79 [08:09] <Greymagic27> Lol np
#80 [08:09] <Lasklo> hmmm
#81 [08:09] <Lasklo> says something about gnome? XD
#82 [08:09] <Greymagic27> What do you mean?
#83 [08:10] <Lasklo> https://paste.ubuntu.com/p/tbJnNXyD2X/
#84 [08:10] <Lasklo> i use gnome for my desktop environment
#85 [08:10] <Greymagic27> Linux?
#86 [08:10] <Lasklo> ubuntu 18.04
#87 [08:11] <Greymagic27> Does this happen with the latest version?
#88 [08:11] <Greymagic27> Of minecraft*
#89 [08:11] <Lasklo> lemme check
#90 [08:12] <Lasklo> it might have something to do with that i accidentally installed java 11 a few days ago but now its java 8
#91 [08:12] <Greymagic27> Yea, You can check out this post I found about the issue: https://askubuntu.com/questions/695560/assistive-technology-not-found-awterror
#92 [08:14] <Lasklo> 1.13.2: https://paste.ubuntu.com/p/jmRvcdH7VK/
#93 [08:14] <Lasklo> looks like a graphics problem
#94 [08:15] <Lasklo> lwjgl
#95 [08:15] <Greymagic27> Yea, Add your report here: https://bugs.mojang.com/browse/MC-135561
#96 [08:16] <Greymagic27> For the other version you were on you can try looking at the askubuntu link I gave you
#97 [08:16] <Greymagic27> See if it helps at all
#98 [08:18] <Lasklo> omg
#99 [08:18] <Lasklo> openjdk-8-jre wasnt installed only the headless one ._. lemme see if this helps XD
#100 [08:19] <Greymagic27> :P
#101 [08:19] <Lasklo> nope
#102 [08:19] <Lasklo> didnt help
#103 [08:20] * Lord_of_Life_ [~Lord@46.217.124.53] has joined #minecrafthelp
#104 [08:20] <Lasklo> wait
#105 [08:20] <Lasklo> lmao
#106 [08:20] <Lasklo> my pc uninstalled my nvidia drivers on me XDDD
#107 [08:20] <Greymagic27> Lol
#108 [08:21] * Lord_of_Life [~Lord@46.217.121.15] has quit. (Ping timeout: 183 seconds)
#109 [08:21] <Greymagic27> Have you made sure you only have one version of java installed?
#110 [08:21] <Lasklo> yup
#111 [08:21] <Lasklo> only java 8
#112 [08:22] <Lasklo> even did whereis java
#113 [08:22] <Lasklo> and it only list s 8
#114 [08:23] <Lasklo> installing nvidia drivers rn
#115 [08:23] <Greymagic27> KK, Fingers crossed it works with the drivers
#116 [08:23] <Lasklo> dont know why it uninstalled them on me, tho.
#117 [08:23] <Lasklo> it just stopped working yesterday when i tried to join a server that im a dev on.
#118 [08:29] <Lasklo> its working, just gotta reboot
#119 [08:29] <Lasklo> thanks so much@
#120 [08:29] <Lasklo> !
#121 [08:29] <Greymagic27> Your welcome :D
#122 [08:30] * Lasklo [webchat@c-68-48-218-57.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#123 [08:40] * cas [webchat@ip56552933.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#124 [08:40] <cas> hallo
#125 [08:40] <Greymagic27> Howdy, How can we help?
#126 [08:40] <cas> als ik de demo download zegt ie de hele tijd kan de download niet opslaan
#127 [08:41] <cas> hoe kan ik dat fixen
#128 [08:41] <cas> ??
#129 [08:41] <Greymagic27> ??> cas lang/de
#130 [08:41] <Absol> cas: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#131 [08:41] <cas> if I download the demo it says the whole time can not save the download
#132 [08:42] <Greymagic27> ??> cas tools/hjt
#133 [08:42] <Absol> cas: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#134 [08:42] <Absol> cas: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#135 [08:44] <cas> how i go to hijackthis
#136 [08:44] <Greymagic27> Click on the link by the bit that says 'download:'
#137 [08:47] * lunddan [webchat@cm-84.210.24.142.getinternet.no] has joined #minecrafthelp
#138 [08:47] <lunddan> Hello i am unable to log into my account, tried reset password a few days ago. Still dont work
#139 [08:47] <Greymagic27> What does it say when you try?
#140 [08:48] <lunddan> email or pass invalid
#141 [08:48] <cas> https://paste.ubuntu.com/p/FjSkVKJmKQ/
#142 [08:48] <Greymagic27> ??> lunddan account/send-email
#143 [08:48] <Absol> lunddan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#144 [08:48] <Absol> lunddan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#145 [08:48] <Greymagic27> ??> lunddan account/trans-id
#146 [08:48] <Absol> lunddan: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#147 [08:49] <Greymagic27> ??> cas av/bytefence
#148 [08:49] <Absol> cas: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#149 [08:49] <lunddan> i bought game in 2010
#150 [08:49] <lunddan> i dont have game installed
#151 [08:49] <Greymagic27> ??> lunddan account/trans-id/dibs
#152 [08:49] <Absol> lunddan: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#153 [08:49] <Absol> lunddan: Contact Mojang directly stating that you paid via the DIBS system; they will provide further instructions.
#154 [08:50] <lunddan> i got the recipt on mail
#155 [08:50] <Greymagic27> lunddan, Go to the contact fourm I linked you to and state that you payed via the DIBS system
#156 [08:51] <lunddan> ok
#157 [08:54] <lunddan> done thx
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#162 [10:21] * DiscordOverlord [webchat@cpc134624-bedf4-2-0-cust703.know.cable.virginm.net] has joined #minecrafthelp
#163 [10:22] <DiscordOverlord> Hello, I am having trouble with my minecraft with it crashing on startup and I am unsure of how to fix it.
#164 [10:22] <Greymagic27> ??> DiscordOverlord launcher/log
#165 [10:22] <Absol> DiscordOverlord: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#166 [10:22] <DiscordOverlord> ok thx
#167 [10:26] <DiscordOverlord> I followed the steps. What do I do next?
#168 [10:26] <Greymagic27> Give us the paste.ubuntu.com link
#169 [10:26] <DiscordOverlord> ok
#170 [10:26] <DiscordOverlord> https://paste.ubuntu.com/p/cXhnDqqrZs/
#171 [10:28] <Greymagic27> ??> DiscordOverlord win/dxdiag
#172 [10:28] <Absol> DiscordOverlord: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#173 [10:28] <DiscordOverlord> ok
#174 [10:31] <DiscordOverlord> Done.
#175 [10:32] <Greymagic27> link?
#176 [10:32] <DiscordOverlord> https://paste.ubuntu.com/p/FKqMqKBgyQ/
#177 [10:34] <Greymagic27> Download the latest drivers from here: https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-3-desktop-processors-radeon-vega-graphics/amd-ryzen-3-0
#178 [10:35] <DiscordOverlord> Which one?
#179 [10:35] <Greymagic27> The most recent one
#180 [10:35] <Greymagic27> And also get this one: https://www.geforce.co.uk/drivers/results/139953
#181 [10:36] <DiscordOverlord> Where do I put it though, I have 2 separate harddrives for my OS and storage
#182 [10:36] <Greymagic27> When you install the drivers it should ask for a directory, see where it puts it
#183 [10:37] <DiscordOverlord> ok
#184 [10:39] <DiscordOverlord> Ok, now what do I do?
#185 [10:39] <Greymagic27> Run both driver installers and install both
#186 [10:39] <DiscordOverlord> ok
#187 [10:39] <Greymagic27> Well, One at a time
#188 [10:39] <DiscordOverlord> alrighy
#189 [10:41] <DiscordOverlord> It's saying unsupported graphics or something
#190 [10:41] <Greymagic27> On which one?
#191 [10:42] <DiscordOverlord> Autodetect and install
#192 [10:42] <Greymagic27> The Amd or geforce one?
#193 [10:42] <DiscordOverlord> AMD
#194 [10:42] <Greymagic27> Alright, Skip that one for now
#195 [10:42] <DiscordOverlord> ok
#196 [10:43] <DiscordOverlord> Which one next then?
#197 [10:43] <Greymagic27> The geforce one
#198 [10:43] <DiscordOverlord> wait where is that?
#199 [10:43] <Greymagic27> https://www.geforce.co.uk/drivers/results/139953
#200 [10:44] <DiscordOverlord> Game ready driver?
#201 [10:44] <Greymagic27> Yea
#202 [10:44] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#203 [10:44] * CKKGaming [webchat@host86-163-122-20.range86-163.btcentralplus.com] has joined #minecrafthelp
#204 [10:46] <CKKGaming> I am having a technical issue with Minecraft. I cannot specify versions because it is happening to every version of Minecraft I use.
#205 [10:47] <Greymagic27> What is the issue?
#206 [10:51] <CKKGaming> Whenever I try to run an unmodified version of Minecraft on no specific version, the Mojang logo shows. Then, if I click at all, it says not responding. If I close it, the log output gives me the following error code: 805306369.
#207 [10:52] <Greymagic27> ??> CKKGaming tools/hjt
#208 [10:52] <Absol> CKKGaming: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#209 [10:52] <Absol> CKKGaming: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#210 [10:56] <CKKGaming> Here you go: https://paste.ubuntu.com/p/bWcJd7gMSK/
#211 [10:56] <Greymagic27> ??> CKKGaming av/adwcleaner
#212 [10:56] <Absol> CKKGaming: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#213 [10:56] <Absol> CKKGaming: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#214 [10:56] <Greymagic27> ??> CKKGaming av/norton
#215 [10:57] <Absol> CKKGaming: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#216 [10:57] <Greymagic27> ??> CKKGaming av/bytefence
#217 [10:57] <Absol> CKKGaming: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#218 [11:00] * DiscordOverlord [webchat@cpc134624-bedf4-2-0-cust703.know.cable.virginm.net] has joined #minecrafthelp
#219 [11:05] * CKKGaming [webchat@host86-163-122-20.range86-163.btcentralplus.com] has joined #minecrafthelp
#220 [11:05] <Greymagic27> DiscordOverlord, Welcome back, did the driver update work?
#221 [11:06] <CKKGaming> I'm back. Can you please repeat the last instructions provided?
#222 [11:06] <Greymagic27> ??> CKKGaming av/bytefence
#223 [11:06] <Absol> CKKGaming: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#224 [11:06] <Greymagic27> Have you done the norton steps?
#225 [11:07] * Rob [webchat@75-115-38-180.res.bhn.net] has joined #minecrafthelp
#226 [11:07] <CKKGaming> I did the Adw Cleaner steps. Was I supposed to provide a log after the restart?
#227 [11:07] <Greymagic27> No, That's fine
#228 [11:07] <Greymagic27> ??> CKKGaming av/norton
#229 [11:08] <Absol> CKKGaming: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#230 [11:08] <Greymagic27> Those 2 are the other steps I sent if you needed both again
#231 [11:08] <CKKGaming> I don't have Norton
#232 [11:08] <Greymagic27> In your HJT report it said you did
#233 [11:08] <Rob> i was playing Minecraft with some friends and it just keeps crashing so i close it and try to reopen it then everytime i try to open it Minecraft says another Minecraft is running when just closed out of it
#234 [11:09] <CKKGaming> That wasn't me
#235 [11:09] <Greymagic27> Rob, Go into task manager and see if it is a background task
#236 [11:09] <Greymagic27> I just confirmed, It was your HJT report
#237 [11:09] <DiscordOverlord> 'NVIDIA Installer Failed'
#238 [11:09] <Greymagic27> ??> DiscordOverlord tools/hjt
#239 [11:09] <Absol> DiscordOverlord: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#240 [11:09] <Absol> DiscordOverlord: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#241 [11:09] <DiscordOverlord> ok
#242 [11:10] <CKKGaming> I don't even have an account for Jira
#243 [11:10] <Rob> Greymagic27 still the same result sadly
#244 [11:10] <Greymagic27> ??> Rob launcher/log
#245 [11:10] <Absol> Rob: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#246 [11:11] <DiscordOverlord> https://paste.ubuntu.com/p/R9yXzfcnyf/
#247 [11:11] <Greymagic27> ??> DiscordOverlord av/adwcleaner
#248 [11:12] <Absol> DiscordOverlord: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#249 [11:12] <Absol> DiscordOverlord: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#250 [11:12] <DiscordOverlord> ok
#251 [11:13] * DiscordOverlord [webchat@cpc134624-bedf4-2-0-cust703.know.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#252 [11:18] <CKKGaming> Just checked program files and Norton is not there, what now?
#253 [11:18] <Greymagic27> Do the bytefence steps then restart your pc and come back
#254 [11:18] * DiscordOverlord [webchat@cpc134624-bedf4-2-0-cust703.know.cable.virginm.net] has joined #minecrafthelp
#255 [11:19] <DiscordOverlord> Hey, I've done scan and clean,what next?
#256 [11:19] <Greymagic27> DiscordOverlord, Try to launch your minecraft
#257 [11:19] <DiscordOverlord> ok
#258 [11:19] <CKKGaming> Bytefence was removed by Adw Cleaner
#259 [11:19] <Greymagic27> In that case, try to launch minecraft
#260 [11:20] <CKKGaming> ok will try
#261 [11:20] <DiscordOverlord> It seems to be working
#262 [11:20] <Rob> https://paste.ubuntu.com/p/DHczy7C5s7/plain/
#263 [11:20] * Stefano [webchat@93-34-149-179.ip50.fastwebnet.it] has joined #minecrafthelp
#264 [11:21] <Greymagic27> Rob, I don't see any errors there, Dig around task manager in the details tab and see if it is in there
#265 [11:21] * Stefano [webchat@93-34-149-179.ip50.fastwebnet.it] has quit. (Client Quit)
#266 [11:22] <DiscordOverlord> Ok, it works now, thanks so much for the help!
#267 [11:22] <CKKGaming> Thank you very much. That worked. I know to come here for any help in the future!
#268 [11:22] <Greymagic27> DiscordOverlord, Your welcome :)
#269 [11:22] <Greymagic27> CKKGaming, Your welcome :)
#270 [11:22] <DiscordOverlord> Ok then, see you around.
#271 [11:22] * DiscordOverlord [webchat@cpc134624-bedf4-2-0-cust703.know.cable.virginm.net] has quit. (Client Quit)
#272 [11:22] * CKKGaming [webchat@host86-163-122-20.range86-163.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#273 [11:23] <Rob> for some reason my task Manager lost the details tab
#274 [11:24] <Greymagic27> Rob, Have you tried restarting your PC to force close the process?
#275 [11:24] <Rob> yes Yesterday
#276 [11:25] <Greymagic27> Try logging out and back into the launcher
#277 [11:32] <Rob> Greymagic27 just looged out and back in and trying to run the game
#278 [11:34] <Rob> Greymagic27 Still nothing sadly
#279 [12:10] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has joined #minecrafthelp
#280 [12:53] * lotrfan [webchat@69-233-7-9.lightspeed.gnvlsc.sbcglobal.net] has joined #minecrafthelp
#281 [12:55] <lotrfan> #minecrafthelp I've had a minecraft account for years and I can't log in on the minecraft website with my usual information. However, I am logged in on my minecraft game client and can play. Does anyone have any ideas why my info works only in the game and not on minecraft.com?
#282 [13:00] * Webchat_92954 [webchat@212095005081.public.telering.at] has joined #minecrafthelp
#283 [13:00] * Espercorn kicked Webchat_92954 from #minecrafthelp (Reason: ebchat_92954 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
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#286 [13:12] * Linus32 [webchat@host-85-30-163-96.sydskane.nu] has joined #minecrafthelp
#287 [13:13] <Linus32> Hi, i have problem to login, havent been playing for months and havent migrate my account to mojang. problem it says my password is wrong.. and i cant enter my old email witch has my minecraft on
#288 [13:14] <Linus32> any solutions on this?
#289 [13:16] <Linus32> Hi, i have problem to login, havent been playing for months and havent migrate my account to mojang. problem it says my password is wrong.. and i cant enter my old email witch has my minecraft on
#290 [13:22] <Linus32> hello?
#291 [13:27] * kimpanthekiing [webchat@78-70-138-14-no41.tbcn.telia.com] has joined #minecrafthelp
#292 [13:27] <kimpanthekiing> hey
#293 [13:28] <kimpanthekiing> hey
#294 [13:28] <Linus32> hallå
#295 [13:42] * urielsalis3 [webchat@26.red-79-144-161.dynamicip.rima-tde.net] has joined #minecrafthelp
#296 [13:43] * Linus32 [webchat@host-85-30-163-96.sydskane.nu] has quit. (Quit: webchat.esper.net)
#297 [13:45] <Greymagic27> lotrfan, What does it say when you login on the web?
#298 [13:58] <Rob> Greymagic27 i tried logging in and out of the launcher and didn't work. any other ideas that could help with the issue?
#299 [13:58] <urielsalis3> o/
#300 [13:58] <urielsalis3> Rob, what is your issue Rob?
#301 [13:59] <Rob> game keeps crashing and keeps saying another one is running while nothing is running
#302 [13:59] <urielsalis3> Rob, have you tried restarting your pc?
#303 [13:59] <Rob> yea i tried it yesterday
#304 [14:00] <urielsalis3> you have a crash report?
#305 [14:00] <Rob> i also tried to reinstall it and still nothing
#306 [14:00] <Rob> i believe so
#307 [14:01] <urielsalis3> ??> Rob launcher/kog
#308 [14:01] <urielsalis3> ??> Rob launcher/log
#309 [14:01] <Absol> Rob: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#310 [14:01] <Rob> https://paste.ubuntu.com/p/DHczy7C5s7/plain/
#311 [14:02] <urielsalis3> Rob, give us the log after it crashes, not before
#312 [14:05] <Rob> https://paste.ubuntu.com/p/J4xkvdrfq9/plain/
#313 [14:06] <urielsalis3> Rob, thats still before, and you changed the version of the game
#314 [14:08] <Rob> my bad switching to the right one now
#315 [14:12] <Rob> https://paste.ubuntu.com/p/3DjPD3GZvf/plain/
#316 [14:12] <Rob> That one should be the right one
#317 [14:13] <Rob> urielsalis3
#318 [14:18] <urielsalis3> Rob, you have https://bugs.mojang.com/browse/MCL-6550
#319 [14:21] * NieToksyczny [webchat@host-129-76.skalbmierz.com] has joined #minecrafthelp
#320 [14:21] <NieToksyczny> a
#321 [14:22] * Rob [webchat@75-115-38-180.res.bhn.net] has quit. (Quit: webchat.esper.net)
#322 [14:24] * Nathan [webchat@mobile-107-77-202-182.mobile.att.net] has joined #minecrafthelp
#323 [14:24] <Nathan> why will it not let me play on 1.8
#324 [14:25] * Nathan [webchat@mobile-107-77-202-182.mobile.att.net] has quit. (Client Quit)
#325 [14:27] * NieToksyczny [webchat@host-129-76.skalbmierz.com] has quit. (Quit: webchat.esper.net)
#326 [14:56] * Monster [webchat@99-44-91-240.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#327 [14:56] <Monster> minecraft is crashing when i try to open
#328 [14:57] <Monster> we have tried to uninstall and reinstall with no change.
#329 [14:57] <Monster> any sugestions?
#330 [15:27] * lotrfan [webchat@69-233-7-9.lightspeed.gnvlsc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#335 [16:42] <IloveYou> if it seems as if my windows 10 key has already been redeemed but i didn't redeem it, what can i do?
#336 [16:54] * AngelAL118 [webchat@80.173.243.232.dyn.user.ono.com] has joined #minecrafthelp
#337 [16:54] <AngelAL118> hello?
#338 [16:57] * AngelAL118 [webchat@80.173.243.232.dyn.user.ono.com] has quit. (Client Quit)
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#340 [17:29] * FstMario [webchat@5ac24903.bb.sky.com] has joined #minecrafthelp
#341 [17:31] <FstMario> Hello, I was wondering if I could get some help with trying to fix the issue with my Minecraft application; It was working prior, but all of a sudden, when I attempt to launch any version, my game crashes at random intervals. I was wondering if I could get assistance with finding a solution to this problem
#342 [17:38] <FstMario> +
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#344 [17:45] * FstMario [webchat@5ac24903.bb.sky.com] has joined #minecrafthelp
#345 [17:46] <FstMario> Hello! So I've been having a reoccurring issue with my Minecraft application. I am consistently getting frozen screens at random times when launching the application, despite having a powerful enough pc and enough storage dedicated to running the applciation.
#346 [17:54] * ElSid [webchat@pool-173-79-44-170.washdc.fios.verizon.net] has joined #minecrafthelp
#347 [17:54] <ElSid> I installed Minecraft Java Edition on my Mac at least a year ago and it has been working fine until I tried to launch 1.13.2. It crashes when I launch. I tried v 1.13.1 and it crashes too. I have Java 8 update 171 and am running Mac 10.10.5.
#348 [17:58] <FstMario> Hello! So I've been having a reoccurring issue with my Minecraft application. I am consistently getting frozen screens at random times when launching the application, despite having a powerful enough pc and enough storage dedicated to running the applciation. No matter the version I attempt to launch, consistent crashing.
#349 [18:00] * FstMario [webchat@5ac24903.bb.sky.com] has quit. (Quit: webchat.esper.net)
#350 [18:11] * MajicalOcelot [webchat@99-44-91-240.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#351 [18:11] <MajicalOcelot> my minecrsft stops responding at the white MOJANG sign
#352 [18:11] <MajicalOcelot> ive tried uninstalling and re installing
#353 [18:12] <MajicalOcelot> any ideas on how to fix?
#354 [18:18] * liamolua [webchat@124.191.207.0] has joined #minecrafthelp
#355 [18:19] <liamolua> Hey all! I for the life of me can't remember my email for my Mojang account. It's been forever and a day since I last played. Is there anything I can do?
#356 [18:31] * MajicalOcelot [webchat@99-44-91-240.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#357 [18:41] * viperdude302 [webchat@cpe-74-65-143-24.maine.res.rr.com] has joined #minecrafthelp
#358 [18:42] <viperdude302> I migrated my account awhile back and now I can't login and the email I migrated it at no longer has a mojang account attatched, I don't really no where to go from here.
#359 [19:37] <tyteen4a03> ??> viperdude302 account/send-email
#360 [19:37] <Absol> viperdude302: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#361 [19:37] <Absol> viperdude302: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#362 [20:09] * marino [webchat@152.231.194.221] has joined #minecrafthelp
#363 [20:09] <marino> hello
#364 [20:09] <marino> i need help
#365 [20:09] <marino> im downloading mc but it wont let me
#366 [20:10] <marino> it says its because of avast antivirus but i already tried on desactivating it
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#373 [20:53] * Panda [webchat@162-203-57-231.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#374 [20:56] <Panda> hey i just want to know what to do if i see errors with vi_vn.lang
#375 [20:56] <Panda> is it an app i need to install or uninstall
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#377 [21:14] * viperdude302 [webchat@cpe-74-65-143-24.maine.res.rr.com] has quit. (Quit: webchat.esper.net)
#378 [21:20] * lord_molagbal [webchat@c-73-239-71-94.hsd1.wa.comcast.net] has joined #minecrafthelp
#379 [21:21] <lord_molagbal> hello im haveing a problum with my win-10 minecraft not letting me user my full account even tho i have the adishion that came with it for free
#380 [21:25] * Phoenix [webchat@45.76.185.14.vultr.com] has joined #minecrafthelp
#381 [21:25] <Phoenix> Hey
#382 [21:25] <lord_molagbal> HI
#383 [21:26] <Phoenix> i get java.lang.NullPointerException: group message when i join a server
#384 [21:26] * lord_molagbal [webchat@c-73-239-71-94.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#385 [21:26] <Phoenix> how do i fix it??
#386 [21:27] <Phoenix> anyone???
#387 [21:31] * aeda [webchat@45.76.185.14.vultr.com] has joined #minecrafthelp
#388 [21:31] <aeda> help
#389 [21:31] <aeda> java.lang.NullPointerException: group
#390 [21:32] <aeda> i get this error whenever i join a server
#391 [21:32] <aeda> what do i do???
#392 [21:32] <aeda> helpppp
#393 [21:33] * aeda [webchat@45.76.185.14.vultr.com] has quit. (Client Quit)
#394 [21:35] * dscf [webchat@45.76.185.14.vultr.com] has joined #minecrafthelp
#395 [21:35] <dscf> java.lang.NullPointerException: group
#396 [21:35] <dscf> whenever i enter a server i get this
#397 [21:35] <dscf> how to fix??
#398 [21:37] <dscf> ????????
#399 [21:40] <dscf> nobody?
#400 [21:41] <Andrio> ??> dscf tools/HJT
#401 [21:41] <Absol> dscf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#402 [21:41] <Absol> dscf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#403 [21:45] <dscf> ok
#404 [21:47] <dscf> https://paste.ubuntu.com/p/sCX3WgZpNK/
#405 [21:47] <dscf> here
#406 [21:50] <Andrio> dscf, have you tried connecting many times?
#407 [21:50] <dscf> yup
#408 [21:51] <Andrio> dscf, try shutting down Proxifier
#409 [21:53] * aeda [webchat@45.76.185.14.vultr.com] has joined #minecrafthelp
#410 [21:53] <aeda> shutting it down doesnt work
#411 [21:54] <aeda> help
#412 [21:54] <aeda> what do i do
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#415 [22:42] <EdgarHx3> Hi i have this problem like 2 weeks ago i dont have ByteFence and this is the crash report Error al
#416 [22:42] <EdgarHx3> Error al descargar un archivo. 1.8.json
#417 [22:42] <EdgarHx3> Nombre: 1.8.json
#418 [22:43] <EdgarHx3> URL: http://s3.amazonaws.com/Minecraft.Download/indexes/1.8.json
#419 [22:43] <EdgarHx3> Detalles del error: UNKNOWN/-118
#420 [22:43] <EdgarHx3> Nombre del archivo en el disco: 1.8.json
#421 [22:43] <EdgarHx3> Ruta: C:/Users\lenovo\AppData\Roaming\.minecraft\assets\indexes/1.8.json
#422 [22:43] <EdgarHx3> Existe: false
#423 [22:47] <EdgarHx3> hello??