#1 [00:08] * draculas4231 [webchat@172.58.3.58] has joined #minecrafthelp
#2 [00:09] <draculas4231> minecraft demo is crashing on me and i just downloaded it. What can I do to fix it?
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#12 [03:47] * VananaBanana [webchat@69-174-154-34.bltnilaa.metronetinc.net] has joined #minecrafthelp
#13 [03:50] <VananaBanana> When I try to open the Minecraft launcher it doesn't open. It shows it on my tool bar, but when I click to bring it up it won't open.What can I do?
#14 [03:57] * Poddop [webchat@n42-241-9-200.adl1.sa.optusnet.com.au] has joined #minecrafthelp
#15 [04:00] <Poddop> I am having a really weird problem. So I join any server, hypixel, mineplex, etc. and my internet/ping is fine. However, as soon as I join my friends hosted world (not hamachi, port-forwarded), I am met with above 1000ms ping. This reflects in all of my internet, with discord lagging as well. Making the game unplayable, help would be appreciated.
#16 [04:07] <grandrolf> sounds like the one hosting doesn't have good enough connection and/or network issues on his/her side (or on the way between you 2), or perhaps a not good enough machine to host - either way, if you don't have this issue on larger network, but when connecting to a friends server - the issue is not at your side and very hard to help you with
#17 [04:08] <Poddop> Problem is the 4 other people on the server do not experience this problem, and as I said before, my ENTIRE internet suffers. My internet slows down when I join this one specific server
#18 [04:09] <Poddop> I am unsure if the "network-compression-threshold" value in the server options has anything to do with it, as my internet is a lot slower (1Mbps max up). I just don't know anything about this
#19 [04:12] <grandrolf> Your uplink speed doesn't matter too much when you're not the one hosting - have you tried doing a traceroute to your friend?
#20 [04:12] <grandrolf> and compare that with any of the other servers you usually join?
#21 [04:13] <Poddop> Have not tried that, don't even know what that is - googling now
#22 [04:13] <grandrolf> and perhaps do a speedtest, both without any game running, and one when you're connecting to your friend: http://www.speedtest.net/ (do the 2 results differ?)
#23 [04:14] <Poddop> I just ran a traceroute, apparently my internet is deciding to go to America & Hong Kong (everyone on the server and host are in Australia)
#24 [04:15] <grandrolf> that is most likely the issue
#25 [04:15] <grandrolf> talk to your ISP and ask why they route like that
#26 [04:15] <Poddop> Ok, so any tips on how to fix it? Isn't that an ISP problem?
#27 [04:15] <Poddop> oh ok
#28 [04:16] <grandrolf> and that's probably going to be a bad discussion, depending on your ISP you might not get it solved
#29 [04:17] <Poddop> Aren't there software for 'gamers' that tries to route your internet properly? Will that work?
#30 [04:17] <grandrolf> Usually they don't (vpn's and such), but for you - well there's no hurt in trying
#31 [04:18] <Poddop> Ok, thanks for the help
#32 [04:18] <grandrolf> but still, give your ISP a call - routing traffic outside the own continent and then back - that's just bad (unless they get paid for doing so:) )
#33 [04:20] <Poddop> So my friend just did it, he is getting sent really far away too - but his ping is fine
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#39 [04:45] <marcinator> when i start up minecraft i'm having this error:"The driver does not appear to support OpenGL"
#40 [04:50] * Poddop [webchat@n42-241-9-200.adl1.sa.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#41 [04:58] * Ditex89 [webchat@31.42.26.246] has joined #minecrafthelp
#42 [04:59] <Ditex89> Hey, I've got a problem with FPS in Minecraft, could somebody help me?
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#44 [05:06] * Ditex89 [webchat@31.42.26.246] has joined #minecrafthelp
#45 [05:07] <Ditex89> Hello, I've got a problem with FPS drops, could somebody help me?
#46 [05:10] <Ditex89> The Windows 10 Edition runs like butter, very smooth and no issues, while the Java is loading chunks quite slowly and the FPS are dropping when I'm walking in the game.
#47 [05:24] * Replikator777 [webchat@46-119-134-44.broadband.kyivstar.net] has joined #minecrafthelp
#48 [05:26] <Replikator777> My account was hacked, yesterday i failed to login but registration email was unused for years, tooday i recovered that mail and found that someone migrated my Acc comewhere at 14 november
#49 [05:29] <Replikator777> *16th november
#50 [05:30] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has joined #minecrafthelp
#51 [05:38] <Replikator777> i have all emails starting from account registration but im not sure if i ll be able recover pament data((
#52 [05:44] <Andrio> ??> Replikator777 account/send-email
#53 [05:44] <Absol> Replikator777: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#54 [05:44] <Absol> Replikator777: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#55 [06:22] * Jacob [webchat@78-70-213-124-no156.tbcn.telia.com] has joined #minecrafthelp
#56 [06:23] <Jacob> Hello! I created my account back int 2013 but cant seem to log in now...
#57 [06:25] * Jacob [webchat@78-70-213-124-no156.tbcn.telia.com] has quit. (Client Quit)
#58 [06:30] * VilleDK [webchat@56.158-248-146.customer.lyse.net] has joined #minecrafthelp
#59 [06:30] * Dorthea [webchat@ip-5-186-126-13.cgn.fibianet.dk] has joined #minecrafthelp
#60 [06:30] <VilleDK> Hello some can help me
#61 [06:31] <VilleDK> hello
#62 [06:32] <VilleDK> hello, can someone help me? I am having some issuse with minecraft.
#63 [06:34] <VilleDK> When I join any minecraft world the game crashes. There is no error message
#64 [06:35] * Dorthea [webchat@ip-5-186-126-13.cgn.fibianet.dk] has quit. (Client Quit)
#65 [07:29] * ToTomatenPlukker [webchat@scheepstra.xs4all.nl] has joined #minecrafthelp
#66 [07:30] * ToTomatenPlukker [webchat@scheepstra.xs4all.nl] has quit. (Client Quit)
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#68 [07:34] * marcinator [webchat@85.191.191.69] has quit. (Client Quit)
#69 [07:50] <Greymagic27> ??> VilleDK launcher/log
#70 [07:50] <Absol> VilleDK: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#71 [07:57] <VilleDK> https://paste.ubuntu.com/p/JWdZ4tZnJJ/
#72 [07:58] <Greymagic27> I don't see any errors there, can you load into the world and send it again?
#73 [07:59] <VilleDK> https://paste.ubuntu.com/p/kKBx3TPWYQ/
#74 [08:00] <Greymagic27> ??> VilleDK tools/hjt
#75 [08:00] <Absol> VilleDK: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#76 [08:00] <Absol> VilleDK: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#77 [08:02] <VilleDK> https://paste.ubuntu.com/p/vPkHm2RgKw/
#78 [08:02] <Greymagic27> ??> VilleDK av/adwcleaner
#79 [08:02] <Absol> VilleDK: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#80 [08:02] <Absol> VilleDK: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#81 [08:05] * VilleDK [webchat@56.158-248-146.customer.lyse.net] has joined #minecrafthelp
#82 [08:07] <VilleDK> thats work now thanks for help<3
#83 [08:09] <Greymagic27> Your welcome :)
#84 [08:45] * Replikator777 [webchat@46-119-134-44.broadband.kyivstar.net] has quit. (Quit: webchat.esper.net)
#85 [08:52] * Molero [webchat@78.red-88-14-153.dynamicip.rima-tde.net] has joined #minecrafthelp
#86 [08:53] <Molero> help ples
#87 [08:53] <Molero> gg
#88 [08:53] <Molero> broder
#89 [08:53] <Molero> bicht
#90 [08:53] <Molero> XD
#91 [08:54] <Molero> LOL
#92 [08:54] <Molero> !·"$"·!%"$
#93 [08:55] * Molero5 [webchat@78.red-88-14-153.dynamicip.rima-tde.net] has joined #minecrafthelp
#94 [08:55] <Molero5> gg
#95 [08:57] * Molero [webchat@78.red-88-14-153.dynamicip.rima-tde.net] has quit. (Client Quit)
#96 [08:57] * Molero5 [webchat@78.red-88-14-153.dynamicip.rima-tde.net] has quit. (Client Quit)
#97 [09:26] * vetliz [webchat@21.92-221-98.customer.lyse.net] has joined #minecrafthelp
#98 [09:27] * thelounge64 [webchat@5ac55157.bb.sky.com] has joined #minecrafthelp
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#100 [09:29] <vetliz> I tried downloading minecraft on my computer, and managed to do so. But when I try initializing the game, it just crashes. https://paste.ubuntu.com/p/P4qSnfZdfM/
#101 [09:37] * Vladimir [webchat@5ac55157.bb.sky.com] has joined #minecrafthelp
#102 [09:37] <Vladimir> hello
#103 [09:37] <Vladimir> I cannot login because of an error
#104 [09:37] <Vladimir> An error prevented your request from being processed. Please try again.
#105 [09:37] <Vladimir> that Is what it looks like
#106 [09:38] <Vladimir> How do I fix this
#107 [09:41] <Vladimir> Absol hello?
#108 [09:41] <Vladimir> anyone there?
#109 [09:42] <Vladimir> Can someone help me with my issue
#110 [09:55] * ppeegg [webchat@p5DED9702.dip0.t-ipconnect.de] has joined #minecrafthelp
#111 [10:04] <Greymagic27> vetliz, Can you send the crash report on paste.ubuntu.com please :)
#112 [10:08] * DaMelon [webchat@5ac7dd18.bb.sky.com] has joined #minecrafthelp
#113 [10:08] <DaMelon> sup
#114 [10:09] <DaMelon> This isn't about any technical issue
#115 [10:09] <Greymagic27> Howdy
#116 [10:09] <DaMelon> well
#117 [10:09] <DaMelon> i can't get into the end city xD
#118 [10:09] <DaMelon> omg
#119 [10:09] <DaMelon> this actually seems silly
#120 [10:09] <Greymagic27> What do you mean?
#121 [10:09] <DaMelon> cus i usually go here for tech issues like my accounts not working
#122 [10:09] <DaMelon> so basically
#123 [10:09] <DaMelon> I defeat the end dragon
#124 [10:10] <DaMelon> and the portal spawns
#125 [10:10] <DaMelon> and theres the purple light as always
#126 [10:10] <DaMelon> but then when i like enderpearl to it
#127 [10:10] <DaMelon> it just puts me back where i spawned in the end
#128 [10:10] <DaMelon> the platform
#129 [10:11] <DaMelon> and i've tried like re spawning the dragon
#130 [10:11] <DaMelon> i've tried going up to it
#131 [10:11] <DaMelon> or is it just that the end doens't work in 1.14 snapshots?
#132 [10:12] <Greymagic27> Might be bugged in snapshots, does it work for you in the latest?
#133 [10:13] <DaMelon> lastest version?
#134 [10:13] <DaMelon> cus i'm on the lastest snapshot rn
#135 [10:13] <Greymagic27> 1.13.2
#136 [10:13] <DaMelon> ummm
#137 [10:14] <DaMelon> wouldn't it like kinda bug out if i put the world back to 1.13 cus i have some of the 1.14 stuff
#138 [10:16] <Greymagic27> I meant does the end work for you in 1.13.2
#139 [10:16] <DaMelon> idk
#140 [10:16] <DaMelon> and that swhy i would have to go back a version
#141 [10:16] <DaMelon> which i asked you wouldnt it bug it out?
#142 [10:17] <DaMelon> anyway
#143 [10:17] <Greymagic27> If you used the same world, yea
#144 [10:17] <DaMelon> i gtg
#145 [10:17] <DaMelon> sos
#146 [10:17] <DaMelon> lol
#147 [10:52] * MisterGuy [webchat@108-95-133-11.lightspeed.elpstx.sbcglobal.net] has joined #minecrafthelp
#148 [11:02] * Livi [webchat@c-73-204-63-248.hsd1.fl.comcast.net] has joined #minecrafthelp
#149 [11:03] <Livi> hello my computer wont let me download 1.12.2 version onto my computer.
#150 [11:03] <Greymagic27> ??> Livi tools/hjt
#151 [11:03] <Absol> Livi: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#152 [11:03] <Absol> Livi: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#153 [11:05] * Livi [webchat@c-73-204-63-248.hsd1.fl.comcast.net] has quit. (Client Quit)
#154 [11:32] <MisterGuy> Minecraft launcher only show a blank window. Reinstalled, but still getting same problem.
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#159 [12:39] <vetliz> greymagic27 I did? https://paste.ubuntu.com/p/P4qSnfZdfM/
#160 [12:47] * Koko [webchat@c-24-61-244-43.hsd1.ma.comcast.net] has joined #minecrafthelp
#161 [12:48] <Koko> How do you get back delegated worlds
#162 [12:49] <Koko> Sorry I mean deleted worlds
#163 [12:50] * Koko [webchat@c-24-61-244-43.hsd1.ma.comcast.net] has quit. (Client Quit)
#164 [13:05] * sonic [webchat@75-38-17-92.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#165 [13:06] <sonic> when i click start it will not open and it well say it cant extract files then it will log me out
#166 [13:06] * Rody [webchat@81.129.63.148.rev.vodafone.pt] has joined #minecrafthelp
#167 [13:07] <Rody> Hello!
#168 [13:07] <sonic> hi
#169 [13:07] <Rody> Are you able to help me with a minecraft issue?
#170 [13:07] <sonic> no
#171 [13:07] <sonic> not me sry
#172 [13:07] <Rody> Do you know someone that can help?
#173 [13:07] <sonic> no
#174 [13:08] <CapFan67> Rody, list your issue and if someone is glancing at the channel that can help, they'll start asking you for information.
#175 [13:08] <sonic> i am waiting as well
#176 [13:08] <sonic> when i click start it will not open and it well say it cant extract files then it will log me out
#177 [13:09] <Rody> So, I have Minecraft Windows 10 edition and, so does my brother. My brother is using the same internet that I am, he tries to connect to my world and there is an error "Unable to connect the world"
#178 [13:12] <CapFan67> sonic, that frequently resolves to Antivirus software or VPN use. Do you run Windows?
#179 [13:13] <sonic> idk
#180 [13:13] <CapFan67> sonic, You don't know what operating system you're running (Windows, MacOS or Linux)?
#181 [13:14] <sonic> windows
#182 [13:14] <CapFan67> ??> sonic tools/hjt
#183 [13:14] <Absol> sonic: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#184 [13:14] <Absol> sonic: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#185 [13:15] <sonic> what file
#186 [13:16] <CapFan67> sonic, The utility will produce a report. Paste the report to the website shown, and provide the link here.
#187 [13:16] * Webchat_49071 [webchat@pool-173-79-44-170.washdc.fios.verizon.net] has joined #minecrafthelp
#188 [13:16] * Espercorn kicked Webchat_49071 from #minecrafthelp (Reason: ebchat_49071 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#189 [13:16] * oogabooga [webchat@85-76-109-227-nat.elisa-mobile.fi] has joined #minecrafthelp
#190 [13:18] <Rody> anyone that can help?
#191 [13:18] <oogabooga> hi so my minecraft keeps on crashing after i launch it
#192 [13:18] <sonic> done
#193 [13:18] <sonic> same oogabooga
#194 [13:18] <CapFan67> sonic, Paste the link in this channel.
#195 [13:18] <sonic> how
#196 [13:19] <oogabooga> like i launch it then its not responding and then it crashes
#197 [13:19] <sonic> same
#198 [13:19] <CapFan67> sonic, Copy the text from the report (ctrl-a, then ctrl-c), and paste to the website provided.
#199 [13:20] * sonic [webchat@75-38-17-92.lightspeed.rcsntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#200 [13:21] <CapFan67> oogabooga, what error do you get?
#201 [13:22] <oogabooga> i launch my game it stops responding and crashes
#202 [13:22] <CapFan67> ??> oogabooga launcher/crash-log
#203 [13:22] <Absol> oogabooga: We need to see your crash log, which is created after a crash.
#204 [13:22] <Absol> oogabooga: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#205 [13:23] <oogabooga> well i uninstalled minecraft and reinstalled it so that it would work but it did not and now i cant find it
#206 [13:24] <CapFan67> oogabooga, Have you run the game since the re-install? If not can you run once and see if the crash-report is generated? If you have, let me know and we'll look at the launcher log instead.
#207 [13:24] <oogabooga> no because it keeps crashing before i get it running
#208 [13:25] <CapFan67> ??> oogabooga launcher/log-txt
#209 [13:25] <Absol> oogabooga: We need to see your full launcher log, which is created in the game directory.
#210 [13:25] <Absol> oogabooga: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#211 [13:28] <oogabooga> i think i did it
#212 [13:28] <CapFan67> oogabooga, Paste the link in the channel.
#213 [13:30] <oogabooga> https://paste.ubuntu.com/p/yg5cr2vWKh/
#214 [13:30] <oogabooga> there you go
#215 [13:33] <CapFan67> ??> oogabooga tools/hjt
#216 [13:33] <Absol> oogabooga: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#217 [13:33] <Absol> oogabooga: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#218 [13:36] <oogabooga> https://paste.ubuntu.com/p/6Wr5kRj37z/
#219 [13:36] <oogabooga> there
#220 [13:37] <CapFan67> oogabooga, uninstall Thrustmaster, make sure your Discord Overlay is disabled (which causes this error), Make sure Overwolf is updated the current version (or uninstall).
#221 [13:38] * oogabooga [webchat@85-76-109-227-nat.elisa-mobile.fi] has joined #minecrafthelp
#222 [13:38] <oogabooga> i got disconected
#223 [13:38] <CapFan67> no worries.
#224 [13:38] <oogabooga> so what was i supposed to do?
#225 [13:39] <CapFan67> oogabooga, Three (3) things: Uninstall Thrustmaster, make sure your Discord Overlay is disabled (which causes this error), Make sure Overwolf is updated the current version (or uninstall).
#226 [13:41] <oogabooga> i did that
#227 [13:42] <oogabooga> i
#228 [13:42] <oogabooga> it seem to work
#229 [13:43] <CapFan67> Great!
#230 [13:43] <oogabooga> nope it still frezes
#231 [13:44] <oogabooga> but now atleast i can start minecraft
#232 [13:44] <CapFan67> oogabooga, If it now runs, but crashes, we'll have a crash-report to work with.
#233 [13:47] <oogabooga> it might be cuz of the server custom pack
#234 [13:48] <CapFan67> oogabooga, We provide unmodded vanilla support here. The goal would be to make sure it runs in a vanilla state, such as loading a local world.
#235 [13:48] <oogabooga> ok
#236 [13:49] <oogabooga> no it still frezes even if i go to vanilla
#237 [13:50] <CapFan67> oogabooga, And did you remove all 3 programs listed above?
#238 [13:50] * VilleDK [webchat@56.158-248-146.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#239 [13:51] <oogabooga> i did remove overwolf but thrustmaster i dont even have anymore and did the thing with discord
#240 [13:52] <CapFan67> oogabooga, Although you don't think you have thrustmaster, it's a running process on your computer (according to the process list you provided earlier).
#241 [13:52] <CapFan67> oogabooga, Alternately, if you think it's now gone, I can provide instructions to re-run hjt and look at a new report.
#242 [13:52] <oogabooga> oh well then i will go investigate
#243 [13:54] <oogabooga> it crashes when i try to talk
#244 [13:54] <oogabooga> or do anything
#245 [13:55] <CapFan67> oogabooga, does it produce a crash-report?
#246 [13:55] <oogabooga> i shal look
#247 [13:56] <oogabooga> i dont see one
#248 [13:58] <CapFan67> oogabooga, Did it create a logs/latest.log file?
#249 [13:58] <oogabooga> yes
#250 [13:58] <CapFan67> oogabooga, Let's take a look at that. Paste to https://paste.ubuntu.com
#251 [13:59] <oogabooga> https://paste.ubuntu.com/p/h77TCDjPhY/
#252 [14:02] <CapFan67> oogabooga, No error or crash listed. I'm not sure what else I can suggest. If you idle in the channel, one of the other volunteers here may have some insight.
#253 [14:02] <oogabooga> well i got to go sleep soon
#254 [14:05] <oogabooga> well bye might come here tommorrow
#255 [14:05] * Matisssss [webchat@btv219.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#256 [14:06] <Matisssss> hi I bought a minecraft a few years ago, but now that I'm trying to log in on minecraft.net, I'm saying I have to buy it to play
#257 [14:06] <Matisssss> *they are
#258 [14:12] * Matisssss [webchat@btv219.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#259 [14:14] <Rody> Someone help me with the error " Unable to connect to this world" Please!!!
#260 [14:21] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Remote host closed the connection)
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#267 [15:38] <hello7> helllo?
#268 [15:39] <hello7> Im looking to recover my in game username so i can migrate my account
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#274 [17:06] * Lootere [webchat@modemcable081.32-57-74.mc.videotron.ca] has joined #minecrafthelp
#275 [17:06] <Lootere> hey ! i got a problem when i try to launch minecraft , it says that the driver does not support opengl
#276 [17:07] <Lootere> i bought minecraft today
#277 [17:25] * Covfefe [webchat@c-24-7-161-253.hsd1.ca.comcast.net] has joined #minecrafthelp
#278 [17:26] <ericek111> install drivers for you GPU
#279 [17:29] <Covfefe> how do i use a pastebin service?
#280 [17:32] <Lootere> okay but what to install
#281 [17:32] <ericek111> you paste in the text you want to share, then share it.
#282 [17:32] <ericek111> Lootere, depends on your graphics card. nV/AMD/Intel?
#283 [17:33] <ericek111> How old is your computer?
#284 [17:34] <Covfefe> do i download it and send it here?
#285 [17:35] <ericek111> https://paste.ubuntu.com/
#286 [17:35] <tyteen4a03> ??> Lootere win/dxdiag
#287 [17:35] <Absol> Lootere: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#288 [17:35] <ericek111> woo, forgot about that, tyteen4a03 :P
#289 [17:35] * seffiseff [webchat@aftr-5-146-248-53.unity-media.net] has joined #minecrafthelp
#290 [17:35] <seffiseff> hello?
#291 [17:35] <tyteen4a03> hi seffiseff
#292 [17:35] <seffiseff> can i write german?
#293 [17:36] <tyteen4a03> ??> seffiseff lang/de
#294 [17:36] <Absol> seffiseff: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#295 [17:36] <seffiseff> when i press the play button in the launcher than this error appears
#296 [17:37] <seffiseff> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#297 [17:37] <tyteen4a03> ??> seffiseff win/dxdiag
#298 [17:37] <Absol> seffiseff: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#299 [17:37] <seffiseff> ok i will try it
#300 [17:37] <seffiseff> thanks
#301 [17:38] <Lootere> https://paste.ubuntu.com/p/gGhk5JdsmW/
#302 [17:38] <Lootere> did it
#303 [17:38] <Covfefe> k here
#304 [17:38] <Covfefe> https://paste.ubuntu.com/p/sSDwCMZxCn/
#305 [17:40] <ericek111> Covfefe, maybe you should describe your issue and provide information about your system and the error you are experiencing instead?
#306 [17:40] <tyteen4a03> Lootere: that's not the full repor
#307 [17:41] <tyteen4a03> Lootere: press Ctrl+A to select everything, then paste again
#308 [17:41] <Lootere> alright
#309 [17:41] <tyteen4a03> Lootere: we do not support non-current versions
#310 [17:42] <Lootere> https://paste.ubuntu.com/p/Y2bXkgwDPQ/
#311 [17:42] <Covfefe> The only error i get is cannot connect to server. I also emailed them back with more info and they still sent me crap
#312 [17:42] <tyteen4a03> Lootere: your GPU is too old for Minecraft
#313 [17:42] <tyteen4a03> Covfefe: on which version? What's the IP?
#314 [17:42] <Lootere> oh shit
#315 [17:42] <Absol> Lootere: Please keep it civil
#316 [17:42] <Lootere> oh hecc can i do something about it ?
#317 [17:42] <Covfefe> as i said, version 1.8.9 and ALL the servers except hypixel
#318 [17:43] <seffiseff> i only get this:
#319 [17:43] <ericek111> This is a Christian server, one more he*k or fri*k and I'll send Herobrine upon you.
#320 [17:43] <seffiseff> The game crashed whilst initializing game
#321 [17:43] <seffiseff> The game crashed whilst initializing game Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#322 [17:44] <tyteen4a03> ericek111: this is an I-don't-give-a-flying-monkey-what-deity-you-believe-in channel
#323 [17:44] <tyteen4a03> ??> seffiseff win/dxdiag
#324 [17:44] <Absol> seffiseff: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#325 [17:44] <ericek111> ayy, feisty
#326 [17:44] <tyteen4a03> Lootere: get a new computer
#327 [17:44] <Lootere> oh well
#328 [17:44] <Lootere> i really can't change the driver or anything ?
#329 [17:44] <tyteen4a03> Lootere: no
#330 [17:45] <tyteen4a03> Covfefe: are you sure you're connecting to a 1.8 server?
#331 [17:45] <seffiseff> i followed the instructions already and it doesnt work
#332 [17:45] <tyteen4a03> seffiseff: you need to give us the dxdiag report
#333 [17:45] <Lootere> okay i'll ask for a refund on minecraft i guess
#334 [17:45] <ericek111> seffiseff, it doesn't fix your computer, it provides us more information about your system.
#335 [17:45] <ericek111> Lootere, maybe you should upgrade your 10 years old notebook...
#336 [17:45] <Covfefe> yes, every server i have is 1.8.9 supported
#337 [17:46] <Covfefe> and 1.12 and all that goodness
#338 [17:46] <Lootere> ahah idk my computer is okay like that
#339 [17:46] <tyteen4a03> Covfefe: and what's the error you get?
#340 [17:46] <Covfefe> one sec while i open minecraft and tell you
#341 [17:47] <seffiseff> this one?
#342 [17:48] <tyteen4a03> seffiseff: yes
#343 [17:49] <seffiseff> ------------
#344 [17:49] <seffiseff> DxDiag Notes Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.
#345 [17:49] <tyteen4a03> seffiseff: on Ubuntu Paste
#346 [17:49] <tyteen4a03> ??> seffiseff win/dxdiag
#347 [17:49] <Covfefe> okay all the servers have cannot connect to server and when i try to connect, it says java.net.connectionexception: connection refuse: no further info.
#348 [17:49] <Absol> seffiseff: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#349 [17:49] <tyteen4a03> seffiseff: follow every directions in that page
#350 [17:49] <tyteen4a03> Covfefe: can you reproduce the same problem with 1.13?
#351 [17:50] <Covfefe> one sec ill check but i do beleive so
#352 [17:50] <Covfefe> even if i couldnt, that wouldnt be a fix. 1.13 combat is you know what
#353 [17:51] <tyteen4a03> Covfefe: as mentioned in the /topic, we only support the current version, which is 1.13.2
#354 [17:51] <Covfefe> yes it produces the problem in 1.13 too
#355 [17:51] <Covfefe> 1.13.2
#356 [17:52] <tyteen4a03> ??> Covfefe tools/hjt
#357 [17:52] <Absol> Covfefe: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#358 [17:52] <Absol> Covfefe: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#359 [17:52] <tyteen4a03> Covfefe: also, can you try mctest.ae97.net?
#360 [17:52] <Covfefe> yes ty i will do all that stuff up there
#361 [17:54] <seffiseff> should i send you the url?
#362 [17:54] * Lootere [webchat@modemcable081.32-57-74.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#363 [17:55] <tyteen4a03> seffiseff: yes please
#364 [17:55] <tyteen4a03> ??> seffiseff scold/pm
#365 [17:55] <Absol> seffiseff: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#366 [17:55] <Covfefe> @absol the files it is listing on notepad are files that could lead you to my personal info. what excactly is this program?
#367 [17:55] <tyteen4a03> seffiseff: your computer is too old for Minecraft
#368 [17:56] <seffiseff> ok sorry
#369 [17:56] <seffiseff> so i should buy a new?
#370 [17:56] <seffiseff> :(
#371 [17:56] <seffiseff> what are the requirements?
#372 [17:57] <tyteen4a03> ??> seffiseff requirements
#373 [17:57] <Absol> seffiseff: Minecraft is a modern game with modern requirements, which are belied by its retro style. https://is.gd/mc_requirements
#374 [17:58] <Covfefe> @ansol and there are a great many files that i dont think you could skim through and give me an answer. what is this program, what is the text, and why do you need it
#375 [17:59] <Covfefe> I am of course talking about HiJackThis
#376 [18:00] <ericek111> Covfefe, it outputs a summary of the hardware in your computer. You don't have to use it, you can write such summary yourself with all the information we need (such as the model of your computer, CPU, GPU, OS build, installed software)...
#377 [18:02] <Covfefe> ok... There was an error message that i took a picture of then closed. It went on, the text opened and it was not a hardware check. I could send you the picture of the error message if you think that may help
#378 [18:03] <ericek111> Do you think that your message helped us? Is that all the information we need to pinpoint the issue?
#379 [18:03] <Covfefe> wdym
#380 [18:04] <Covfefe> oh no
#381 [18:04] <ericek111> If you can't help us, we can't help you. It's that simple.
#382 [18:04] <Covfefe> ok if you need a hardware summary ill give you one
#383 [18:04] <Covfefe> is that what you need?
#384 [18:04] <Covfefe> im really confused
#385 [18:05] <ericek111> Yes, exactly. And the software installed on your PC.
#386 [18:05] <Covfefe> ok
#387 [18:05] <ericek111> That is what HijackThis would do for you.
#388 [18:06] <ericek111> You can use that tool and redact any info you don't want us to know (your username, for example).
#389 [18:07] <Covfefe> aaaaah
#390 [18:11] <Covfefe> one sec ericek111
#391 [18:11] <ericek111> sure, you can PM me the link, if you don't want to share it publicly
#392 [18:11] <Covfefe> @absol the server mctest.ae97.net you gave me works
#393 [18:12] <Covfefe> it is the only one that works other than hypixel
#394 [18:13] <Covfefe> oh hes not herte
#395 [18:13] * BoatsXD [webchat@184-99-162-128.frgo.qwest.net] has joined #minecrafthelp
#396 [18:13] <Covfefe> k ericek111
#397 [18:13] <Covfefe> giving it in a min
#398 [18:14] <BoatsXD> i need help
#399 [18:14] <ericek111> BoatsXD, ask right away.
#400 [18:15] <BoatsXD> so it was only letting me login into 1.7.10 and i wanted to go into 1.8.9 and said crash then i looked up vids to help now it says error and wont let me login at all
#401 [18:15] * CrazyBat [webchat@209.242.135.36] has joined #minecrafthelp
#402 [18:16] <BoatsXD> hello
#403 [18:17] <Covfefe> they will answer you need to be patient
#404 [18:17] <BoatsXD> k sorry
#405 [18:17] <ericek111> BoatsXD, I don't quite understand you.
#406 [18:17] <ericek111> BoatsXD, launcher works, but after trying to actually start the game, it doesn't launch and crashes instead?
#407 [18:18] <BoatsXD> no
#408 [18:18] <BoatsXD> 1.7.10 did work
#409 [18:18] <BoatsXD> i wanted to go into 1.8.9
#410 [18:18] <ericek111> with the old Java launcher?
#411 [18:18] <BoatsXD> no
#412 [18:18] <BoatsXD> eriek111
#413 [18:18] <BoatsXD> you got discord
#414 [18:18] <BoatsXD> that might help
#415 [18:18] <ericek111> hell, no
#416 [18:19] <ericek111> I hate Discord.
#417 [18:19] <BoatsXD> okay
#418 [18:19] <BoatsXD> um
#419 [18:19] <BoatsXD> so 1.8.9 didnt work
#420 [18:19] <ericek111> Their privacy policy is disgusting. They can collect your data and if it leaks, you can't even sue them (in US).
#421 [18:19] <BoatsXD> oh
#422 [18:19] <ericek111> With this launcher? https://static.planetminecraft.com/files/resource_media/screenshot/1331/Untitled_6079690_lrg.jpg
#423 [18:20] <BoatsXD> ew no
#424 [18:20] * CrazyBat [webchat@209.242.135.36] has quit. (Client Quit)
#425 [18:20] <BoatsXD> it bring this up error unable to create temporary directory show more details get further assitance
#426 [18:21] <ericek111> So the new fancy one... Hm. Sorry, I probably can't help you with that. If there is any error log, use paste.ubuntu.com to share it with us.
#427 [18:22] * Gio [webchat@209.242.135.36] has joined #minecrafthelp
#428 [18:22] <BoatsXD> how does that work
#429 [18:23] <BoatsXD> then i just type in what
#430 [18:23] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#431 [18:23] <Covfefe> ericek111, the problem isnt my hardware or software, i just ran some pretty nice tests. I also tested out another server called mctest.ae97.net (MC test to see if i could go online) and it works. now Hypixel and mctest.ae97.net work
#432 [18:23] <Covfefe> so only 22 servers remain
#433 [18:23] <Covfefe> heh
#434 [18:24] <ericek111> Covfefe, that's interesting. Do those servers use some kind of proxy/lobby?
#435 [18:24] <Gio> Hello, i was wondering how i can fix this issue where my game seems to just freeze when i try to load a world
#436 [18:26] * Gio [webchat@209.242.135.36] has quit. (Client Quit)
#437 [18:26] <Covfefe> yes
#438 [18:26] <Covfefe> they do i think
#439 [18:26] <BoatsXD> covfefe
#440 [18:26] <Covfefe> yes?
#441 [18:27] <BoatsXD> so you cant help
#442 [18:27] <Covfefe> me?
#443 [18:27] * kaciet [webchat@c-73-176-67-135.hsd1.il.comcast.net] has joined #minecrafthelp
#444 [18:27] <ericek111> Aha, hm. I honestly don't know. I'd love to help you out, but I'm tired af and my school starts in 5 hours, so good night. :D :) :( Someone will help you, I'm sure.
#445 [18:27] <BoatsXD> like it just says error
#446 [18:28] <Covfefe> ericek yes they do and good night ty for all the help
#447 [18:28] <ericek111> BoatsXD, there must be something more than just "error" :)
#448 [18:28] <BoatsXD> then what is it and how do i fix it
#449 [18:28] <Covfefe> they have proxy
#450 [18:28] <BoatsXD> is there a way i can show you my screen
#451 [18:29] <ericek111> BoatsXD, you can take screenshots and upload them to imgur or ctrlv.cz/en/
#452 [18:29] * Covfefe [webchat@c-24-7-161-253.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#453 [18:30] * ericek111 signs off.
#453 [18:30] <BoatsXD> bro
#454 [18:40] * Danger [webchat@107.170.249.215] has joined #minecrafthelp
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#457 [18:46] * BigBoy [webchat@S0106602ad08cdc85.ed.shawcable.net] has joined #minecrafthelp
#458 [18:46] <BigBoy> I'm getting a "Could not connect to server" message on my Launcher
#459 [18:46] <BigBoy> Any advice?
#460 [18:50] * Tyler7 [webchat@c-73-75-218-133.hsd1.il.comcast.net] has joined #minecrafthelp
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#463 [19:23] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#464 [19:52] * sophiebophie [webchat@pool-108-6-243-78.nycmny.fios.verizon.net] has joined #minecrafthelp
#465 [19:52] <sophiebophie> I keep getting Process crashed with exit code -805306369
#466 [19:52] * Scifi9902 [webchat@100-42-241-9.eastlink.ca] has joined #minecrafthelp
#467 [19:53] <sophiebophie> i don't know what to do - i have tried every solution i have found
#468 [19:53] <Scifi9902> Yo so im getting a pixel not accelerated error when i try launching minecraft my dxdiag is https://paste.ubuntu.com/p/grMzwQXssF/
#469 [19:58] <Scifi9902> im on windows 10
#470 [20:00] * sophiebophie [webchat@pool-108-6-243-78.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#471 [21:46] * MW5 [webchat@107-195-167-53.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#472 [21:46] <MW5> I can't log in to my account.
#473 [21:46] <MW5> It won't send me the password when I submit for a forgotten password
#474 [21:48] <Andrio> MW5, did you check your spam folder?
#475 [21:49] <MW5> I did. It's been about 5 years since I logged in.
#476 [21:49] <Andrio> ??> MW5 account/send-email
#477 [21:49] <Absol> MW5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#478 [21:49] <Absol> MW5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#479 [21:49] <MW5> Thank you.
#480 [21:51] * MW5 [webchat@107-195-167-53.lightspeed.cicril.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#481 [21:59] * BaneOfTrapezoids [webchat@d216-121-133-142.home3.cgocable.net] has joined #minecrafthelp
#482 [21:59] <BaneOfTrapezoids> Whenever I launch minecraft the launcher stays open in the background
#483 [22:01] <Andrio> BaneOfTrapezoids, is that a problem?
#484 [22:01] <CapFan67> BaneOfTrapezoids, That's an option found on the Settings page, "Keep the launcher open while the game is running".
#485 [22:02] <BaneOfTrapezoids> It’s off already
#486 [22:03] <BaneOfTrapezoids> Also when it stays open in the background it stops minecraft from loading
#487 [22:08] <Andrio> ??> BaneOfTrapezoids launcher/log
#488 [22:08] <Absol> BaneOfTrapezoids: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#489 [22:11] * BaneOfTrapezoids [webchat@d216-121-133-142.home3.cgocable.net] has quit. (Quit: webchat.esper.net)
#490 [22:57] * Godly_Gamer [webchat@host-184-167-177-133.csp-wy.client.bresnan.net] has joined #minecrafthelp
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#492 [22:58] <Godly_Gamer> My minecraft keeps being non responsive every time I try to run it, it loads the mojang logo then just strokes out
#493 [22:59] <Andrio> ??> Godly_Gamer launcher/log
#494 [22:59] <Absol> Godly_Gamer: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#495 [23:03] <Godly_Gamer> https://paste.ubuntu.com/p/63gmp6fqPX/
#496 [23:06] <Godly_Gamer> like that?
#497 [23:15] <Andrio> Yes
#498 [23:15] <Andrio> ??> Godly_Gamer tools/HJT
#499 [23:15] <Absol> Godly_Gamer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#500 [23:15] <Absol> Godly_Gamer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#501 [23:16] <Godly_Gamer> alright
#502 [23:18] <Godly_Gamer> https://paste.ubuntu.com/p/PcK5tCy7Bk/
#503 [23:19] <Andrio> Godly_Gamer, you'll need to get rid of PremierOpinion
#504 [23:19] <Andrio> ??> Godly_Gamer AV/ADWCleaner
#505 [23:19] <Absol> Godly_Gamer: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#506 [23:19] <Absol> Godly_Gamer: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#507 [23:22] <Godly_Gamer> Should I copy our conversation?
#508 [23:25] <Godly_Gamer> Persist file save failed code 0x80070002
#509 [23:27] <Godly_Gamer> cannot find file specified
#510 [23:27] <Andrio> Godly_Gamer, what happened?
#511 [23:28] <Godly_Gamer> I'm not sure, gave me an error code then proceeded I assume normally
#512 [23:30] <Andrio> hm
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#514 [23:47] * Godly_Gamer [webchat@host-184-167-177-133.csp-wy.client.bresnan.net] has joined #minecrafthelp
#515 [23:47] <Godly_Gamer> ive returned as instructed
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#518 [23:49] <Godly_Gamer> i was last told after malwarebytes to come back here
#519 [23:55] <Andrio> Godly_Gamer, does Minecraft work now?
#520 [23:56] <Godly_Gamer> checking
#521 [23:57] <Godly_Gamer> yes thank you very much
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