#MinecraftHelp > 2018-12-02
#1 [01:06] * jeff [webchat@host-108.98-235-182.cable.dynamic.kbtelecom.net] has joined #minecrafthelp
#2 [01:09] <jeff> i have a problem,i can't change my skin,but i had already upload my skin......
#3 [01:40] * wl0fers [webchat@176.88.69.240] has joined #minecrafthelp
#4 [01:40] <wl0fers> Can I speak Turkish?
#5 [01:41] <CapFan67> ??> wl0fers lang/en
#6 [01:41] <Absol> wl0fers: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#7 [01:42] <wl0fers> I know the error is corrected if I say here
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#24 [02:45] <abzul> i impossibole download
#25 [02:46] <abzul> give mi error
#26 [02:47] <abzul> pleas help me
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#32 [02:58] * Lynx [webchat@cpe-66-68-191-17.austin.res.rr.com] has joined #minecrafthelp
#33 [02:58] <Lynx> Hello
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#42 [03:31] <Gabe> Hello, so I made my account in I believe 2011, and played off and on until probably 2013 when I stopped. I believe it was in 2016 I tried to get back on and my account was hacked, I realized it months later, and got it back, and now the host of icglink, which is my email provider, stopped sending me the emails for some reason, and mojang won't let
#43 [03:31] <Gabe> me switch my email
#44 [03:34] <thgilfodrol> Gabe: do you still have the transaction id? (don't post it here)
#45 [03:34] <Gabe> I'm not sure would I have gotten that by e-mail
#46 [03:35] <Gabe> nvm i just checked, and yes
#47 [03:35] <thgilfodrol> ??> Gabe account/send-email
#48 [03:35] <Absol> Gabe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#49 [03:35] <Absol> Gabe: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#50 [03:35] <Gabe> thank you
#51 [03:36] <thgilfodrol> Gabe: no problem, good luck
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#67 [05:25] <Mushiken_> test, wanna help about my minecraft problem
#68 [05:25] <Mushiken_> https://pastebin.com/jgmmihRc
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#73 [06:45] <wappl> I met an issue when PlotSquared generating chunks, it shows that net.minecraft.util.ReportedException: Exception generating new chunk at net.minecraft.world.gen.ChunkProviderServer.func_186025_d(ChunkProviderServer.java:152) https://hastebin.com/axiwemofej
#74 [06:46] * FunTime997 [webchat@37.228.235.190] has joined #minecrafthelp
#75 [06:46] <FunTime997> My account was hacked
#76 [06:50] <FunTime997> Can someone help
#77 [06:51] <FunTime997> @operators
#78 [06:51] <Andrio> ??> FunTime997 account/hacked
#79 [06:51] <Absol> FunTime997: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#80 [06:51] <Absol> FunTime997: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#81 [06:51] <FunTime997> ok
#82 [06:51] <FunTime997> But I cant access the ID which is in my email
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#84 [06:51] <FunTime997> Im getting it sorted out
#85 [06:52] <FunTime997> But It is not sorting out anytime soon
#86 [06:52] <FunTime997> What do I do
#87 [06:52] <Andrio> ??> FunTime997 account/trans-ID
#88 [06:52] <Absol> FunTime997: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#89 [06:52] <Andrio> wappl, did you read that document you linked?
#90 [06:52] <FunTime997> Its in MY email
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#92 [06:54] <vali> No matter what i try, i can`t get minecraft to launch. Here`s the DxDiag report:
#93 [06:54] <vali> https://paste.ubuntu.com/p/KSbKwTpybw/
#94 [06:54] * Playmaster344 [webchat@37.228.235.190] has joined #minecrafthelp
#95 [06:54] <Playmaster344> Hi
#96 [06:54] <urielsalis> hi Playmaster344
#97 [06:54] <Playmaster344> I want to fix my Minecraft Acc
#98 [06:54] <Playmaster344> which someone deleted as a joke -_-
#99 [06:55] <urielsalis> ??> Playmaster344 account/send-email
#100 [06:55] <Absol> Playmaster344: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#101 [06:55] <Playmaster344> I want the acc back
#102 [06:55] <Absol> Playmaster344: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#103 [06:55] <urielsalis> ??> Playmaster344 account/trans-id
#104 [06:55] <Absol> Playmaster344: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#105 [06:55] <Playmaster344> since i paid 23.50 euro
#106 [06:56] <urielsalis> Playmaster344, follow the instructions Absol gave you
#107 [06:57] <vali> Can someone help me
#108 [06:57] <Andrio> vali, install this driver: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?v=t
#109 [06:57] <Playmaster344> I dont have my Transaction ID
#110 [06:57] <vali> ok
#111 [06:58] <Playmaster344> the acc was gifted from my friend
#112 [06:58] <Playmaster344> the email i changed it to was dilan.uthan77@gmail.com
#113 [06:58] <urielsalis> Playmaster344, that gift code is your transaction id
#114 [06:58] <Playmaster344> i used mojang o change my details
#115 [06:58] <urielsalis> Playmaster344, and dont put your email here, this is a public channel
#116 [06:58] <urielsalis> vali, with?
#117 [06:58] <Playmaster344> I have proof cause i used the free code to activate minecraft windows 10 edition
#118 [06:59] <urielsalis> Playmaster344, Tell your friend to email Mojang
#119 [06:59] <urielsalis> Playmaster344, The TOS dont allow sharing or selling of accounts so its still his account
#120 [06:59] <Playmaster344> oh
#121 [06:59] <Playmaster344> he didnt sell
#122 [07:00] <urielsalis> Playmaster344, he shared it with you, thats against the TOS
#123 [07:00] <urielsalis> Playmaster344, tell him to email Mojang
#124 [07:00] <Playmaster344> ok
#125 [07:00] <vali> it sais that my computer doest meet the minimum requirements
#126 [07:01] <urielsalis> vali, what is the exact message?
#127 [07:01] <vali> wait a moment
#128 [07:03] <vali> This computer does not meet the minimum requirements for intalling the software.
#129 [07:03] <urielsalis> vali, that was shown while isntalling a driver right?
#130 [07:03] <vali> yes
#131 [07:04] <urielsalis> vali, you have a Dell or HP pc right?
#132 [07:04] <vali> hp
#133 [07:04] <urielsalis> vali, ok, one second. HP is known for blocking the official drivers and only letting you use their version
#134 [07:04] <urielsalis> ??> vali oem/hp/product-number
#135 [07:04] <Absol> vali: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#136 [07:04] <Absol> vali: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#137 [07:05] <vali> Fn?
#138 [07:07] <urielsalis> vali, its the function key in your keyboard
#139 [07:07] <vali> oh
#140 [07:08] <vali> well it doesnt work
#141 [07:09] <vali> ill try the second method
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#143 [07:13] <vali> now?
#144 [07:14] <urielsalis> vali, yep, one second
#145 [07:15] <urielsalis> vali, go here https://support.hp.com/us-en/drivers/selfservice/hp-500b-microtower-pc/4191793/model/4191794?sku=WU360EA
#146 [07:15] <urielsalis> vali, select Driver-Graphics
#147 [07:16] <urielsalis> vali, and download the one that says intel
#148 [07:16] <vali> ok
#149 [07:17] <vali> ill restart now ok?
#150 [07:18] <urielsalis> vali, yep
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#152 [07:19] * KZNQ [webchat@p4FDC296F.dip0.t-ipconnect.de] has joined #minecrafthelp
#153 [07:19] <KZNQ> hi
#154 [07:19] <KZNQ> can someone help me
#155 [07:21] <urielsalis> KZNQ, with?
#156 [07:22] * vali [webchat@94-53-82-147.next-gen.ro] has joined #minecrafthelp
#157 [07:22] <vali> ok im done
#158 [07:22] <urielsalis> vali, try the game now
#159 [07:23] <vali> thks so much
#160 [07:23] <vali> after a year it works
#161 [07:23] * urielsalis tips hat
#161 [07:23] <vali> bye
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#164 [07:30] <o_o> I tried to download minecraft's latetest snapshot but I got this:Failed to download file. 18w48b.jar
#165 [07:30] <urielsalis> ??> o_o tools/hjt
#166 [07:30] <Absol> o_o: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#167 [07:30] <Absol> o_o: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#169 [07:47] * SenseiKamika [webchat@p579A6B0E.dip0.t-ipconnect.de] has joined #minecrafthelp
#170 [07:47] <SenseiKamika> Hello
#171 [07:47] <SenseiKamika> I´ve got a Minecraft key but this key ist redeemed so i cant play minecraft what can i do
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#174 [07:58] <wille88888> can some one help me with changing my gmail?
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#177 [08:09] <Emrakulus> Hi, I need help with my minecraft server. I want to give it more RAM. I have tried via .bat file in server folder, but It doesnt work. Can you help me?
#178 [08:11] <Emrakulus> When I run this .bat file I get message "cant acess (filename).jar" or something similar
#179 [08:13] <Andrio> Emrakulus, can you show me the contents of your .bat file?
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#181 [08:16] <Emrakulus> sure, here it is java -Xms1024M -Xmx2048M -jar "jajco.jar" nogui
#182 [08:16] <Andrio> Emrakulus, is that file name correct?
#183 [08:16] <Emrakulus> yes
#184 [08:17] <Emrakulus> I run it as a admin
#185 [08:18] <Emrakulus> *an admin
#186 [08:19] <Andrio> mm
#187 [08:20] <Emrakulus> I will try to update jave, maybe it will help
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#190 [08:24] <Emrakulus> Java crashes, error code is 1618
#191 [08:25] <Andrio> Emrakulus, is that a modded server?
#192 [08:25] <Emrakulus> No, its normal survival
#193 [08:26] <Andrio> Emrakulus, why's it named jajco.jar then?
#194 [08:26] <Emrakulus> I've changed its name while i was experimenting with .bat file
#195 [08:27] <Andrio> mm
#196 [08:27] <Andrio> Emrakulus, is there a log file?
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#199 [08:27] <Emrakulus> In logs folder?
#200 [08:28] <Andrio> Emrakulus, yes
#201 [08:29] <Emrakulus> No, only from 30 november, when I wasp playing with my friend
#202 [08:29] <Emrakulus> I usually start server via .jar file in server folder
#203 [08:30] <Andrio> Emrakulus, tried restarting your computer?
#204 [08:30] <Emrakulus> Yes, It still doesnt work
#205 [08:30] <Emrakulus> Maybe I can screenshot my task manager or something?
#206 [08:31] <Andrio> Emrakulus, I'd like to see the output from your batch file and the folder.
#207 [08:31] <Emrakulus> Where I can find the output?
#208 [08:32] <Andrio> Emrakulus, can you open a command prompt there?
#209 [08:34] <Emrakulus> I opened command promtp, Im not into coding, so can you explain what i must do with it?
#210 [08:35] <Andrio> Emrakulus, enter the name of your batch file
#211 [08:35] <Andrio> That way you can see the output.
#212 [08:38] <Emrakulus> Andrio I dont know if im doing it right https://drive.google.com/file/d/1C27IIWg2n9MWUNjKSQXOgthU4kWDUXtG/view?usp=sharing
#213 [08:39] <Andrio> hm
#214 [08:39] <Andrio> Emrakulus, open your server folder
#215 [08:39] <Emrakulus> Andrio Im in it
#216 [08:39] <Andrio> Emrakulus, click File -> Open Windows PowerShell (or Command Prompt)
#217 [08:39] <Andrio> Emrakulus, then try it there.
#218 [08:40] <Andrio> Emrakulus, in PowerShell you'd need to enter it as .\startserver.bat
#219 [08:42] <Emrakulus> Andrio When I right click startserver, there are 4 options: open, edit, print or run as an admin
#220 [08:43] <Andrio> ok
#221 [08:43] <Andrio> Emrakulus, you don't need to run a Minecraft server as admin.
#222 [08:44] <Emrakulus> Andrio When I click open it flashes
#223 [08:45] <Andrio> Emrakulus, did you get the PowerShell or Command Prompt open?
#224 [08:46] <Emrakulus> I opened it via comand prompt, there is an error "Unable to access jarfile jajco.jar"
#225 [08:47] <Andrio> Emrakulus, through the File menu from the server folder?
#226 [08:51] <Emrakulus> Andrio https://drive.google.com/open?id=1UksXE7hrEmqnDzZVURhkUx4WzZChro_8
#227 [08:52] <Andrio> ok
#228 [08:52] <Andrio> Emrakulus, enter dir and show me what that does.
#229 [08:52] <Emrakulus> only dir?
#230 [08:52] <Andrio> Yes.
#231 [08:53] <Emrakulus> Andrio https://drive.google.com/open?id=16x2gI_5bREAHpl5ujp8iJLOLAiK_5jIO
#232 [08:53] <Andrio> Emrakulus, the .jar file name is different there.
#233 [08:54] <Emrakulus> No, its the same
#234 [08:54] <Emrakulus> it is jajo.jar
#235 [08:54] <Emrakulus> oh, its diffrent
#236 [08:55] <Emrakulus> sorry fo that
#237 [08:55] <Andrio> no problem.
#238 [08:55] <Emrakulus> Thank you very much, Im very sorry for that
#239 [08:55] <Emrakulus> It works now
#240 [08:56] <Andrio> It happens.
#241 [08:57] <Emrakulus> Andrio I have one more question, can i type normal minecraft commands in command prompt, where i run my server?
#242 [08:58] <Andrio> Emrakulus, you can while the server is running.
#243 [08:58] <Andrio> (it'll give you a prompt that's different from the normal Windows one.)
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#246 [09:00] <Henrik> can't keep up is the server overloaded i have had a server many times befor in 1.11 and 1.12 and i have never experienced this issue please help
#247 [09:01] <Andrio> Henrik, are you using a world from 1.11 or 1.12?
#248 [09:01] <Henrik> 1.13.2
#249 [09:01] <Henrik> this is a brand new server
#250 [09:02] <Henrik> i have had like 5 servers before and this has never been a problem
#251 [09:03] <Andrio> mm
#252 [09:05] <Henrik> could you emagine any fix to this problem becouse i want to play with my friends
#253 [09:05] * TrueWolves [~MyOwnRoad@c-73-26-4-23.hsd1.nm.comcast.net] has joined #minecrafthelp
#254 [09:06] <Henrik> i couldn't find anything online
#255 [09:06] <Henrik> and i have a gtx 960 and 16gb ram and fx 8320 no hardware issiues
#256 [09:10] <Henrik> #minecrafthelp
#257 [09:11] <urielsalis> Henrik, you are hosting the server and playing on the same pc?
#258 [09:11] <urielsalis> Henrik, and how often that message shows up? a few times is normal
#259 [09:11] <Henrik> first a few times and then like more more more and more
#260 [09:13] <Henrik> helo?
#261 [09:15] <urielsalis> Henrik, can you post the log in paste.ubuntu.com and give us the link?
#262 [09:15] <Henrik> what do you mean
#263 [09:16] <Henrik> this [17:15:29] [Server thread/WARN]: Can't keep up! Is the server overloaded? Running 2043ms or 40 ticks behind
#264 [09:16] <Henrik> [17:15:55] [Server thread/WARN]: Can't keep up! Is the server overloaded? Running 11182ms or 223 ticks behind
#265 [09:16] <GreyVulpine> More RAM won't fix that
#266 [09:17] <Henrik> i have 4096 ram
#267 [09:17] <urielsalis> Henrik, it doesnt matter
#268 [09:17] <Henrik> what can i do
#269 [09:17] <urielsalis> Henrik, when the server cant keep up it means that the CPU its at 100%
#270 [09:17] <urielsalis> Henrik, you might skip a few ticks if thats the case
#271 [09:17] <urielsalis> Henrik, just close other programs while you are running the server, and make sure there arent that many things going on at the same time
#272 [09:18] <Henrik> my cpu is running at 65%
#273 [09:18] <Henrik> when it happens
#274 [09:18] <Henrik> some times 70
#275 [09:19] <urielsalis> Henrik, its a spike, you might not see it in the task manager
#276 [09:19] <Henrik> but it have never happened before
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#278 [09:20] <urielsalis> 1.13.2 is more resource intensive than previous versions
#279 [09:20] <Henrik> and i have had the same cpu on my other server
#280 [09:20] <YOSOYSTAN> HOLA
#281 [09:20] <Henrik> are you sure?
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#283 [09:21] <urielsalis> Henrik, loading new worlds/chunks, specially from older versions make thousands of threads pop out, each of those consuming CPU
#284 [09:21] <Henrik> yeah i know
#285 [09:21] <urielsalis> Henrik, as you have limited cores windows has to spread the load from all those threads + the ones you already are running in your cpu
#286 [09:22] <Henrik> ok
#287 [09:24] <Henrik> thank you guys for the support i really appreciate it
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#289 [09:40] <YOSOYSTAN> u
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#292 [09:45] <Joe> Hi, I started trying to play minecraft again but everytime I launch the game it crashes on the mojang screen and the few times I manage to get to the menu it crashes when joining a world / server / realm :(
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#297 [10:46] <VM> hey whats the deal with skins not howing up? e.g only seeing the standard stve and alex skin
#298 [11:18] * Stravilight [webchat@110.231-62-69.res.dyn.surewest.net] has joined #minecrafthelp
#299 [11:20] <Stravilight> I have a problem in which recently, when joining multiplayer servers like Hypixel, the majority of the tab list is steve/alex skins. The only skins that are not steve/alex is my skin and some random players.
#300 [11:23] <Stravilight> Can anyone help?
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#303 [11:52] <Dante> Everytime I try to load into 1.8 it says It crashed. How can I fix this?
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#306 [11:55] <Rillian> I am not receiving any of the reset passwords emails from mojang , I already a long timeago migrated from the minecraft log in to mojang. I know my username but I cant get the password reset and I am using the same email address i used
#307 [11:55] <Rillian> what do i do
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#310 [12:42] <HazzardGamerxD> Hi, my Minecraft is having issues. The issue is when I load it, it gets to the Mojang screen and then stops responding. I have checked that the Java is up to date (which it is) and have reinstalled Minecraft and Java countless times. Thanks.
#311 [12:44] <HazzardGamerxD> Drivers are also up to date
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#314 [12:53] <HazzardGamerxD> Hello. I am having issues with my Minecraft or Java. Whenever I reach the Mojang screen the app stops responding. All drivers are up to date, and Java is too. I have continuously reinstalled Java and Minecraft to find a fix, but it is not working. Any ideas? Thanks.
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#317 [13:58] <iixShadow> java.lang.NullPointerException: group
#318 [13:58] <iixShadow> java.lang.NullPointerException: group
#319 [13:58] <iixShadow> java.lang.NullPointerException: group
#320 [13:59] <iixShadow> is away (Auto away at Sun Dec 2 21:59:08 2018)
#321 [13:59] <iixShadow> java.lang.NullPointerException: group
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#323 [14:06] <HeyaItsSarah> hello! whenever i try to play minecraft, it just displays the Mojang loading screen and stops responding, and crashes. I've tried reinstalling minecraft and java, and I dont play modded, and this affects all versions I play on. any help? happy to provide more info if needed!
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#326 [14:09] <HeyaItsSarah> (im just gonna hope my message is still there cuz i had to relog oops)
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#332 [14:19] <MicrowavedIron> I haven't logged into the Minecraft Launcher in a while, and I recently had to login but I realized that I no longer used the email I had for my account. I tried to change my account, but I no longer remember my security questions, as they are specific enough. What do I do to change my Minecraft/Mojang account email, if I don't remember the securit
#333 [14:19] <MicrowavedIron> y questions.
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#339 [14:35] * Nicc [webchat@10-211-139-186.fibertel.com.ar] has joined #minecrafthelp
#340 [14:36] <Nicc> hey , Im trying to play with my sis by LAN , i am using a windows 10 PC and she's using a Macbook by apple , When she wants to join my world , she cant cause it doesnt appear on her lan list , but i can join hers .. any help ?
#341 [14:37] <Nicc> i am using the JAVA edition of the game BTW
#342 [14:39] * JoJo855 [webchat@p5B11F888.dip0.t-ipconnect.de] has joined #minecrafthelp
#343 [14:39] <JoJo855> hello
#344 [14:39] <Nicc> hoi
#345 [14:39] <CapFan67> Nicc, This normally turns out to be Windows Network Discovery being disabled and/or your network being set to "public" rather than "home" or "office".
#346 [14:39] <JoJo855> Normally i play on version 1.13 but today i played on 1.8 and now everytime i want to enter a server/world, the game crashes
#347 [14:39] <JoJo855> Please help me
#348 [14:40] <Nicc> Its set on Private
#349 [14:40] <Nicc> and i coud join her by lan
#350 [14:42] <CapFan67> When you view your Ethernet Advanced Settings, is Network Discovery enabled?
#351 [14:43] <CapFan67> Nicc, Specifically "Advanced Sharing Settings".
#352 [14:44] <JoJo855> hello?
#353 [14:44] <Nicc> it is on
#354 [14:45] <CapFan67> Ok, those are the two simple settings that I find most common. Perhaps someone else in the channel can help you troubleshoot further.
#355 [14:46] <Nicc> ok
#356 [14:46] <JoJo855> Normally i play on version 1.13 but today i played on 1.8 and now everytime i want to enter a server/world, the game crashes
#357 [14:46] <Nicc> btw , this is a Widows ( my pc ) and Mac ( my sis's pc) problem , shoud i be on the Windows server ?
#358 [14:46] <Nicc> or is it ok here
#359 [14:48] <JoJo855> why is the game crashing? Is it because of the older version?
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#361 [14:48] <Nicc> ???
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#364 [14:49] <Nicc> .
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#368 [14:58] <Nick> hey , Im trying to play with my sis by LAN , i am using a windows 10 (JAVA) PC and she's using a Macbook by apple(Also Java), When she wants to join my world , she cant cause it doesnt appear on her lan list , but i can join hers , but when my friend ( on a DELL Pc ) tryes to join the world , he can .. any help ?
#369 [14:58] * Nick is now known as Guest70616
#370 [14:58] <Guest70616> ?
#371 [15:01] <Guest70616> ello ?
#372 [15:06] <Guest70616> hey , Im trying to play with my sis by LAN , i am using a windows 10 (JAVA) PC and she's using a Macbook by apple(Also Java), When she wants to join my world , she cant cause it doesnt appear on her lan list , but i can join hers , but when my friend ( on a DELL Pc ) tries to join the world , he can .. any help ?
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#377 [15:25] <AI> Redeemed minecraft games, starter and creators packs, are not visible in Games even they show in order history. Can someone please help?
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#394 [19:20] <owo> Hello!
#395 [19:20] <CapFan67> Hi
#396 [19:21] <owo> I need help with a technical problem. I'm having an OpenGL error and pixel format not accelerated. I updated everything and my graphics driver is radeon. Is anyone able to help?
#397 [19:22] <CapFan67> ??> owo <spirit818> win/dxdiag
#398 [19:22] <CapFan67> ??> owo win/dxdiag
#399 [19:22] <Absol> owo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#400 [19:24] <owo> Got it!
#401 [19:24] <CapFan67> owo, paste the link here
#402 [19:25] <owo> https://paste.ubuntu.com/p/WZHwt6nCXT/
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#404 [19:26] <CapFan67> owo, were you here asking the same question a few days ago?
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#407 [19:29] <CapFan67> owo, I see that I tried to help you on Dec 2nd, but I was unable to find a driver update that solved your issue.
#408 [19:29] <CapFan67> er, on nov 15th
#409 [19:30] <owo> yes it was a while ago
#410 [19:31] <owo> At this point i'm not sure if I should just get a new graphics driver, but i'm wondering if there's still anyway to do it
#411 [19:31] <owo> fix it
#412 [19:31] <CapFan67> owo, Hopefully one of the other volunteers is lurking in the channel and can provide more insight.
#413 [19:33] <thgilfodrol> owo: it seems that while the hd5450 graphics card does have OpenGL 4.4 support (4.0 is required), and that it does have proper windows 7 driver support, it no longer actually meets the minimum requirements for the game
#414 [19:34] <thgilfodrol> owo: unfortunately, if you're still experiencing the issue on the latest driver, then it probably will not be able to run the game (or at least, not on the latest versions)
#415 [19:34] <owo> Ah ok. I read that i have to get a new graphics card? Is there anyway other than getting a new card to fix this?
#416 [19:34] <thgilfodrol> owo: unfortunately not
#417 [19:35] <thgilfodrol> owo: the good news is that your cpu should be able to run the game for a few more years at least, so if you get any relatively decent modern graphics card, you'll be able to launch the game
#418 [19:35] <owo> Okay, thank you!
#419 [19:36] <thgilfodrol> owo: no problem, sorry we couldn't get it running
#420 [19:37] <owo> Also, is the graphics card the thing with fans on top. They seem expensive
#421 [19:39] <thgilfodrol> owo: yes, the graphics card is the smaller board with the fan on top
#422 [19:40] <thgilfodrol> owo: if you're unfamiliar with computer components, you might want to take it to a computer parts/repair shop where they could suggest you a replacement
#423 [19:41] <owo> Do you have any recommendations? The nearest computer shop is not very near at all lol and i'd like to see what information i can get without goign 30 minutes away
#424 [19:44] <thgilfodrol> owo: what's your budget?
#425 [19:45] <thgilfodrol> owo: if your budget is under $80 the only reasonable card is an nvidia gt1030. that's the lowest I'd go
#426 [19:45] <thgilfodrol> owo: alternatively, you could go for an rx 560
#427 [19:46] <thgilfodrol> owo: if you're willing to buy used you may find some better deals out there too
#428 [19:47] <owo> Okay thank you!
#429 [19:47] <thgilfodrol> owo: sorry, rx 550. rx 560 would be a decent upgrade over the rx 550 on the lower end of things
#430 [19:47] <thgilfodrol> owo: it all depends on if you're willing to spend a bit more to ensure you don't have to upgrade again for a while
#431 [20:07] * ZeroFlare [webchat@cpe-74-128-82-155.kya.res.rr.com] has joined #minecrafthelp
#432 [20:11] <ZeroFlare> hey, I had a quick question. When I go to purchase minecraft it gives me an "Error placing order - an error occurred while placing order, please verify credit card info and try again" but ive tried it several times with no luck, even tried swapping browsers and a different card. Any other ideas?
#433 [20:26] <thgilfodrol> ZeroFlare: not too sure about that- the only thing I can think of is that your bank is intercepting a foreign transaction (Mojang is based in sweden)
#434 [20:26] <thgilfodrol> ZeroFlare: otherwise I'd also double check to make sure you have enough funds on the card too
#435 [20:28] <ZeroFlare> Ive checked both cards, both have funds in it. Also it doesnt intercept when I have other exchanges overseas (Iceland). Just seemed super odd to me
#436 [20:28] <thgilfodrol> ZeroFlare: yeah, I'm not too sure then. perhaps you could try calling your bank and see if they know what could be up
#437 [20:29] <ZeroFlare> May try that in the morning then
#438 [20:29] <thgilfodrol> ZeroFlare: perhaps try it from another computer or your phone too
#439 [20:29] <thgilfodrol> ZeroFlare: if all else fails, you could try buying a minecraft gift card from e.g. a local walmart or something
#440 [20:29] <ZeroFlare> Was going to be the next thing that id try if this didnt work out, thanks for the help
#441 [20:30] <thgilfodrol> ZeroFlare: if you do do that, keep the card (the gift card number will become your transaction id, which is used to recover the account)
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#444 [21:15] <matti> Hi, I play Minecraft (non Java edition) on two computers and I exported my world from one computer (using Export world in game) onto a flash drive. I am now trying to import my world onto my other computer. How would I do that? Thanks!
#445 [21:19] <CapFan67> matti, Once Minecraft (bedrock) is installed on a Windows 10 system, the ".mcworld" extension should be recognized automatically. Just double click the file and Minecraft should import the world.
#446 [21:20] <matti> oh awesome! just got it, thanks so much!!
#447 [21:21] <CapFan67> *tips hat*
#448 [21:21] <matti> XD
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#452 [22:44] <Candy_Cane> Hey so my minecraft isn't launching am wondering if anybody knows the fix to my issue java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
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