#MinecraftHelp > 2018-12-04
#1 [00:00] <CapFan67> ??> AngeredMom account/refund
#2 [00:00] <Absol> AngeredMom: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3 [00:00] <AngeredMom> I already looked through the refund policy and filled in the contact form, but it wouldn't let me send it
#4 [00:04] <CapFan67> AngeredMom, The form isn't working? I've sent a few people there today without issue. Perhaps temporarily down then.
#5 [00:05] <AngeredMom> When I tried to send the email, a notification popped up saying that "We have not posted your question yet"
#6 [00:06] <AngeredMom> and it would link me to three other pages about refund
#7 [00:07] <Harlock> is it programatically possible to check each chunk to see if it has been edited, ie no longer matches the seed or if there is another marker that gets set
#8 [00:08] * pyromaniac19 [webchat@sd20-001.sd.odu.edu] has joined #minecrafthelp
#9 [00:09] <CapFan67> Given that the chunk holds block and entity data, but not the seed, the only method I can think of would be to generate a map of world generated blocks based on the seed, then compare that to the region file contents. You could then calculate a statistical threshold to make a best guess rather it was an unmodified chunk that matched the seed.
#10 [00:09] <pyromaniac19> my Minecraft doesn't run, the launcher runs perfectly but when I press play it starts to run but then doesn't respond
#11 [00:11] <Harlock> trees can change over time in generated areas right?
#12 [00:11] <Harlock> or burn down
#13 [00:11] <CapFan67> Harlock, Yes, as can other entities that pop out of the ground and such. Thus why you'd need a statistical threshold.
#14 [00:12] * HolyAntimony [~Inholyant@cpe-24-33-65-85.cinci.res.rr.com] has quit. (Quit: Leaving)
#15 [00:12] <Harlock> mmm, too bad i am not a programmer
#16 [00:14] * pyromaniac19 [webchat@sd20-001.sd.odu.edu] has joined #minecrafthelp
#17 [00:14] <Harlock> i would have though someone would have done that buy now to automate chunk deletion while keeping modfied chunks for new chunk generation when upgrading maps
#18 [00:14] <Harlock> er by*
#19 [00:15] <Harlock> though i can imaging that would take quite a while
#20 [00:18] * pyromaniac19 [webchat@sd20-001.sd.odu.edu] has quit. (Client Quit)
#21 [00:19] <Harlock> my daughter and i have been playing the same map since 1.8
#22 [00:20] <CapFan67> Fun! I have trouble keeping the kids interested in the same map for more than a few months.
#23 [00:22] <Harlock> it a default area map so plenty of space to move on
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#26 [00:24] <Harlock> she was 5 when we started she likes seeing the old builds
#27 [00:27] <Harlock> had to make teleports blocks for a coupel area we built in because they take to long to get to even by the nether minecart transit network
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#34 [03:41] <Inori> Getting an issue thats gives me an error message of "Unable to save download. flatten2.ogg", I've unistall and re-installed and I do not have ByteFence on my PC. Anybody know a fix to this? Thanks
#35 [04:30] <Greymagic27> ??> Inori tools/hjt
#36 [04:30] <Absol> Inori: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#37 [04:30] <Absol> Inori: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#41 [06:03] <Animate> Why is the name 'Animate' blocked in Minecraft?
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#44 [06:04] <Animate> why is the name 'animate' blocked in Minecraft?
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#46 [06:59] * freenator [webchat@p4FE57E02.dip0.t-ipconnect.de] has joined #minecrafthelp
#47 [07:00] <freenator> hello I have a problem
#48 [07:00] <freenator> I mad a minecraft account 8 years ago and now I dont remember the password of my account and my email account
#49 [07:01] <freenator> I tried to transfer it to a java account or something because my account was that old but it didnt work and know i cant log in anymore
#50 [07:01] <freenator> pls help me thanks
#51 [07:01] <urielsalis> java account?
#52 [07:01] <urielsalis> What is your username?
#53 [07:02] <freenator> freenator
#54 [07:02] <urielsalis> freenator: and you just migrated your account right?
#55 [07:03] <freenator> migrated?
#56 [07:03] <urielsalis> freenator: username logins are not supported anymore, it should have prompted to migrate your account to using a email address to login
#57 [07:03] <urielsalis> freenator: and im seeing here that the account was migrated
#58 [07:04] <freenator> so
#59 [07:04] <freenator> what can I do now?
#60 [07:05] <urielsalis> freenator: you migrated your account just now or someone else did?
#61 [07:05] <freenator> I did it myself, well I tried
#62 [07:06] <urielsalis> freenator: you now need to login with the email address you set while migrating then
#63 [07:06] <freenator> ah so its a new one?
#64 [07:06] <urielsalis> freenator: depending on how many times you tried to login you might be throttled right now
#65 [07:06] <urielsalis> freenator: its the one you set while migrating the account
#66 [07:07] <freenator> ah so I maybe changed it to a newer one
#67 [07:07] <freenator> I will trie that now thank you
#68 [07:09] <freenator> could you tell me just the email adress of my account now
#69 [07:10] <freenator> because I think I know the password
#70 [07:13] * astz [webchat@178.162.199.47] has joined #minecrafthelp
#71 [07:13] <astz> hello, trying to connect and getting the message "an error prevented your request from being processed. please try again", any ideas?
#72 [07:14] <freenator> no sry
#73 [07:15] <astz> i googled and it seems to say something about a pirate version, but i dunno how that is possible since i bought minecraft years ago... :D
#74 [07:16] <astz> cant login to the website or to the launcher :/
#75 [07:16] <urielsalis> ??> astz tools/hjt
#76 [07:16] <Absol> astz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#77 [07:16] <Absol> astz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#78 [07:16] <urielsalis> ??> freenator login/throttle
#79 [07:16] <Absol> freenator: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#80 [07:16] <Absol> freenator: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#81 [07:18] <freenator> thank you but the problem is I dont know If it is the right email adress because my old email adress (the original one with I created the account 8 years ago) is blocked.
#82 [07:25] <astz> https://paste.ubuntu.com/p/ghpQS8chqs/
#83 [07:28] <freenator> what is that?
#84 [07:29] <astz> what @Absol asked me for :D
#85 [07:30] <urielsalis> astz: you have any parental control software or AV?
#86 [07:30] <astz> AV yes, eset and malwarebytes
#87 [07:30] <urielsalis> astz: uninstall Eset
#88 [07:31] <astz> to check if it works or do you mean permanently?
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#93 [09:02] <moyzie> hello i need help..
#94 [09:02] <moyzie> i just bought mincraft for 17.99... and i still havnt been able to play anythin but just open windows that arnt responding
#95 [09:03] <moyzie> is anyone here?
#96 [09:04] <moyzie> what an absolute scam this game is....
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#103 [11:17] * shadow12112 [webchat@cpc81089-colc8-2-0-cust952.7-4.cable.virginm.net] has joined #minecrafthelp
#104 [11:17] <shadow12112> my game is getting crahed
#105 [11:18] <shadow12112> ok notch
#106 [11:19] <shadow12112> plz help
#107 [11:20] <CapFan67> shadow12112, Does the game give you an error when you crash?
#108 [11:20] <shadow12112> yes
#109 [11:20] <CapFan67> shadow12112, what error do you see?
#110 [11:21] <shadow12112> unkown error
#111 [11:22] <CapFan67> shadow12112, Let's see if the game produces a crash report:
#112 [11:22] <CapFan67> ??> shadow12112 launcher/crash-log
#113 [11:22] <Absol> shadow12112: We need to see your crash log, which is created after a crash.
#114 [11:22] <Absol> shadow12112: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#115 [11:23] <shadow12112> ok
#116 [11:23] * shadow12112 [webchat@cpc81089-colc8-2-0-cust952.7-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#117 [12:12] * DaigoBriefs [webchat@138-219-190-116.impactojacutinga.com.br] has joined #minecrafthelp
#118 [12:12] <DaigoBriefs> https://paste.ubuntu.com/p/VQRWkyBbF9/
#119 [12:13] <CapFan67> DaigoBriefs, What problem are we solving?
#120 [12:15] <DaigoBriefs> I went to get into a pirate laucnher and made a mistake, I wonder why. Is there a solution?
#121 [12:16] <CapFan67> DaigoBriefs, I still don't know what problem you're describing. The paste is dxdiag (your computer information), and your launcher comment doesn't tell me if the vanilla launcher/game has an issue, and what that issue is.
#122 [12:18] <DaigoBriefs> https://paste.ubuntu.com/p/dVzRdbGYwy/
#123 [12:19] <DaigoBriefs> this is problem
#124 [12:21] <CapFan67> DaigoBriefs, I see. This is a driver issue. DxDiag has no video card description, just generic vga. Are you using a dedicated graphics card, or integrted graphics?
#125 [12:22] <Harlock> -----
#126 [12:22] <Harlock> Card name: Standard VGA Graphics Adapter
#127 [12:22] <Harlock> Manufacturer: (Tipos padrão de vídeo)
#128 [12:22] <Harlock> Chip type: VIA K8M890CE
#129 [12:22] * Absol kicked Harlock from #minecrafthelp (Reason: arlock :Stop spamming)
#130 [12:22] * Harlock [~harlock@S010600155d0a7504.ed.shawcable.net] has joined #minecrafthelp
#131 [12:22] <DaigoBriefs> I do not understand these things, can you help me?
#132 [12:23] <Harlock> get a real graphics card
#133 [12:24] <Harlock> i doubt it can do minecraft with the proper driver
#134 [12:24] <DaigoBriefs> I'm Brazilian and I'm translating your lines.
#135 [12:26] <Harlock> https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#136 [12:26] <CapFan67> DaigoBriefs, Looing at VIA's website, there is no Windows 7 driver for your chipset. You need a better video card, and likely a better computer to run Minecraft.
#137 [12:28] <DaigoBriefs> It was spinning a day ago.
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#140 [12:43] <Harlock> also on first- and second- generation Intel HD graphics chipsets, a Java version below 8u60 is needed on Windows 10
#141 [12:44] <Harlock> ran into the pixel format not accellerated error on computers i had previously run mc on
#142 [12:45] <CapFan67> Of course, in DaigoBriefs case, it wasn't Intel, and wasn't Windows 10. Still, good to know.
#143 [12:46] <Harlock> i know, he parted, just mentioing
#144 [12:59] <Harlock> do 1.13.2 maps work in mcedit 2 beta 14 or is mcedit crashing expected at this point
#145 [13:36] * kpminecraft [webchat@pa7-84-91-184-37.netvisao.pt] has joined #minecrafthelp
#146 [13:36] <kpminecraft> Hi
#147 [13:36] <kpminecraft> im kinda new to minecraft can someone tell me what i need to do so i can play in a tekkit server
#148 [13:36] <kpminecraft> it says something like modpack 1.1.1 and minecraft 1.7.10
#149 [13:44] <thgilfodrol> kpminecraft: while mods aren't supported in this channel, you'll need to use the technic launcher
#150 [13:47] * KazooKid [webchat@astrasbourg-651-1-286-131.w86-235.abo.wanadoo.fr] has joined #minecrafthelp
#151 [13:47] <KazooKid> Hello! I bought some time ago Minecraft at my father's and I created a Mojang account ect. and everything worked perfectly! But once at my mother's when I try to connect to on the site or the game, it does not work (Ps: Sorry for my bad English :'D I'm French)
#152 [13:50] * KazooKid [webchat@astrasbourg-651-1-286-131.w86-235.abo.wanadoo.fr] has quit. (Client Quit)
#153 [13:53] <kpminecraft> ok thank you :)
#154 [14:00] * PeacePie999 [webchat@cpe-172-251-209-128.socal.res.rr.com] has joined #minecrafthelp
#155 [14:02] <PeacePie999> Hi, I have owned my minecraft account since way before the whole migration thing. I migrated my account over but now it wont recognize my email, unless I send a password reset request, the original or the new migrated one. I'm not sure why it won't accept it for the login but will for the reset
#156 [14:08] <thgilfodrol> ??> PeacePie999 login/throttle
#157 [14:08] <Absol> PeacePie999: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#158 [14:08] <Absol> PeacePie999: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#161 [14:37] * Rebecca [webchat@104-3-103-34.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#162 [14:40] <Rebecca> On my Windows 10 laptop, when open the game, it works fine. But when I try to join my dad's game, it says he isn't online. We have tried having him invite me and that doesn't work either. The game works perfectly fin on my x box and android phone and I use the same game account for all.
#163 [14:47] * matty [webchat@host86-173-138-78.range86-173.btcentralplus.com] has joined #minecrafthelp
#164 [14:47] <matty> hi
#165 [14:47] <matty> i got a crash error and i dont know what it means so i copyed it
#166 [14:49] <matty> it wont let me paste it
#167 [14:51] <matty> The game crashed whilst unexpected error The game crashed whilst unexpected error Error: java.lang.RuntimeException: glCheckFramebufferStatus returned unknown status:36061
#168 [14:52] <matty> hi
#169 [14:52] <matty> ---- Minecraft Crash Report ---- // Sorry :( Time: 04/12/18 20:45 Description: Unexpected error java.lang.RuntimeException: glCheckFramebufferStatus returned unknown status:36061 at cul.b(SourceFile:152) at cul.b(SourceFile:121) at cul.a(SourceFile:56) at cgd.i(SourceFile:421) at cgd.b(SourceFile:269) at cgd$$Lambda$834/1223116644.invoke(Unknown So
#170 [14:52] <matty> urce) at org.lwjgl.glfw.GLFWFramebufferSizeCallbackI.callback(GLFWFramebufferSizeCallbackI.java:37) at org.lwjgl.system.JNI.invokeV(Native Method) at org.lwjgl.glfw.GLFW.glfwPollEvents(GLFW.java:3029) at cgd.a(SourceFile:309) at cft.c(SourceFile:875) at cft.a(SourceFile:395) at net.minecraft.client.main.Main.main(SourceFile:144) A detailed walkthro
#171 [14:52] <matty> ugh of the error, its code path and all known details is as follows: --------------------------------------------------------------------------------------- -- Head -- Thread: Client thread Stacktrace: at cul.b(SourceFile:152) at cul.b(SourceFile:121) at cul.a(SourceFile:56) at cgd.i(SourceFile:421) at cgd.b(SourceFile:269) at cgd$$Lambda$834/12231
#172 [14:52] <matty> 16644.invoke(Unknown Source) at org.lwjgl.glfw.GLFWFramebufferSizeCallbackI.callback(GLFWFramebufferSizeCallbackI.java:37) at org.lwjgl.system.JNI.invokeV(Native Method) at org.lwjgl.glfw.GLFW.glfwPollEvents(GLFW.java:3029) -- Affected level -- Details: Level name: MpServer All players: 8 total; [ctj['gamer_pros_911'/50197403, l='MpServer', x=-6.68
#173 [14:52] <matty> , y=63.00, z=13.93], ctk['TSMrevanrose6'/46585428, l='Mp
#174 [14:52] * Absol kicked matty from #minecrafthelp (Reason: atty :Stop spamming)
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#176 [15:03] <Harlock> Rebecca are you using the java edition or windows store edition on the pc?
#177 [15:07] <Harlock> only the windows store version will crossplay with xbox and mobile
#178 [15:32] <Rebecca> I downloaded the x box app from the store then downloaded it through the x box app...
#179 [15:33] * tommy [webchat@c-73-121-33-205.hsd1.tn.comcast.net] has joined #minecrafthelp
#180 [15:34] <tommy> When i try to log on to minecraft it freezes and it says that Java(TM) is not working
#181 [15:45] * Ty [webchat@ip68-103-152-163.ks.ok.cox.net] has joined #minecrafthelp
#182 [15:46] <Ty> i need help with my minecraft game it wont lt me download the demo it just says unable to access files im on mac 10.12.6
#183 [15:47] * Ty [webchat@ip68-103-152-163.ks.ok.cox.net] has quit. (Client Quit)
#184 [16:02] <Rebecca> With my problem of not being able to play with others, it sometimes does work. But in the past week or so, it hasn't worked
#185 [16:04] <Rebecca> And it also says that the windows version is installed, so I guess it has to be something else?
#186 [16:06] * craft [webchat@76-210-12-25.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#187 [16:07] <craft> i can nt log in to the game.called tech support and they are telling me i have to buy a google play card to access my game? y do i have to buy that?i already purchased thegame , played for a couple of months and nw i cant get to it.please help
#188 [16:09] <Lord_Ralex> What edition of the game are you trying to play
#189 [16:09] <craft> i am not sure
#190 [16:10] <Lord_Ralex> What device do you play on.
#191 [16:10] <craft> pc
#192 [16:10] <Lord_Ralex> There is no tech support number for the PC Edition, especially one that talks about a google play card.
#193 [16:11] <Lord_Ralex> How did you download the game?
#194 [16:11] <Rebecca> is it a monthly payment maybe? and you didn't pay this month?
#195 [16:11] <craft> i bought a Gift card at game stop
#196 [16:11] <Lord_Ralex> That's not what I asked.
#197 [16:17] <craft> i bought the giftcard and followed insructions to download the game online
#198 [16:18] <craft> i just calledagain and again they told me i have to buy a google play card(now they said $10, first time it was $30
#199 [16:18] <craft> i called 1 800 596 2947
#200 [16:19] <Lord_Ralex> Yeah, that's a scam.
#201 [16:19] <craft> they said if you dont use the game for 1 or 2 months minecraft suspends the account permanently
#202 [16:19] <Lord_Ralex> There is no phone number.
#203 [16:20] <craft> and i need to buy a google play card, cal them, give them the crnumber and then they unlock the account. its bizarre.
#204 [16:20] <Lord_Ralex> So, again. *How* did you download the game? Did you go to https://minecraft.net ?
#205 [16:20] <craft> yes
#206 [16:20] <Lord_Ralex> Okay, so that tells me what I need to know for what edition of the game it is.
#207 [16:21] <Lord_Ralex> Do not just google for "tech support numbers" because you will always get a scam.
#208 [16:21] <Lord_Ralex> What error are you getting when you try to log into https://minecraft.net ?
#209 [16:22] <craft> thanks for your help. it says the server can not authenticate you
#210 [16:22] <Lord_Ralex> And the game itself tells you what?
#211 [16:23] <craft> it says authentication failed. please log back out and in again
#212 [16:24] <Lord_Ralex> ??> craft tools/hjt
#213 [16:24] <Absol> craft: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#214 [16:24] <Absol> craft: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#215 [16:33] <Rebecca> I have a problem with my windows 10 minecraft game
#216 [16:39] <Rebecca> So, when open the game, it works fine. But when I try to join my dad's game, it says he isn't online. We have tried having him invite me and that doesn't work either. The game works perfectly fin on my x box and android phone and I use the same game account for all.
#217 [16:48] * Nicc [webchat@10-211-139-186.fibertel.com.ar] has joined #minecrafthelp
#218 [16:49] <Nicc> ey , im trying to change my language , but when it seems to change , it goes to any other random language , ex: i choose english ( australia ) it goes to Korean , Also Lan isnt working , my sister's MacBook isnt registering it from my widows pc
#219 [16:49] <Nicc> we're both on the same connection
#220 [16:52] <Nicc> ello ?
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#223 [17:17] * Extreme [~pi@ool-45732f19.dyn.optonline.net] has quit. (Ping timeout: 180 seconds)
#224 [17:18] * blusinho [webchat@209.173.220.177.rfc6598.dynamic.copelfibra.com.br] has joined #minecrafthelp
#225 [17:18] <blusinho> me ajuda
#226 [17:18] <blusinho> help me
#227 [17:18] <blusinho> ajuda mio
#228 [17:19] <blusinho> preciso de open gl
#229 [17:19] * blusinho [webchat@209.173.220.177.rfc6598.dynamic.copelfibra.com.br] has quit. (Client Quit)
#230 [17:31] * Extreme [~pi@ool-45732f19.dyn.optonline.net] has joined #minecrafthelp
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#235 [18:02] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#236 [18:08] <Rebecca> Can someone help me?
#237 [18:22] * Rebecca [webchat@104-3-103-34.lightspeed.milwwi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#238 [18:55] * e_l1997 [~quassel@c83-249-197-71.bredband.comhem.se] has joined #minecrafthelp
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#241 [19:21] * Sean [webchat@c-24-8-182-245.hsd1.co.comcast.net] has joined #minecrafthelp
#242 [19:22] <Sean> Every time i try to load minecraft it pops up with a crash report
#243 [19:25] * e_l1997_ [~quassel@77.240.75.41] has joined #minecrafthelp
#244 [19:25] * e_l1997_ [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
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#246 [20:09] * chiknwfflskn [webchat@71-11-67-1.dhcp.mdfd.or.charter.com] has joined #minecrafthelp
#247 [20:09] <chiknwfflskn> help
#248 [20:10] <chiknwfflskn> i might of deleted minecraft
#249 [20:10] <chiknwfflskn> and i didn't mean to
#250 [20:11] * Striker5 [webchat@cpc80671-stap13-2-0-cust95.12-2.cable.virginm.net] has joined #minecrafthelp
#251 [20:11] <chiknwfflskn> please some one help me
#252 [20:12] <Striker5> i'm having problems signing into my account - it seems to be non-existent
#253 [20:13] <chiknwfflskn> i removed minecraft and i can't get it back
#254 [20:15] <Andrio> Striker5, what was your Minecraft profile name?
#255 [20:15] <Andrio> chiknwfflskn, Java Edition?
#256 [20:15] <chiknwfflskn> yeah
#257 [20:16] <chiknwfflskn> and i deleted the installer too
#258 [20:16] <chiknwfflskn> yeah sorry
#259 [20:16] <Andrio> chiknwfflskn, you can go to https://minecraft.net/download and download it again.
#260 [20:17] <Striker5> my minecraft username is Hyperstrikeblitz
#261 [20:17] <chiknwfflskn> thank you so much
#262 [20:17] <Striker5> Andrio
#263 [20:18] <Andrio> Striker5, did you change it from that?
#264 [20:18] <Andrio> chiknwfflskn, no problem
#265 [20:18] <Striker5> Nope, it's been that since I bought the game pretty much
#266 [20:19] <Andrio> Striker5, it has been changed, which suggests your account was stolen
#267 [20:19] <Andrio> Striker5, can you reset your password?
#268 [20:20] <Striker5> That's a shame. I don't think I can reset it
#269 [20:20] <Striker5> I've tried going through the normal site, but it always denies my request, so
#270 [20:22] <Striker5> when I send it to the email I'm sure I linked my Mojang account to, nothing is returned. That might have been changed too.
#271 [20:24] <Andrio> ??> Striker5 account/send-email
#272 [20:24] <Absol> Striker5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#273 [20:24] <Absol> Striker5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#274 [20:24] <Striker5> alright, thanks.
#275 [20:24] <Striker5> Out of curiosity, was the changed name close to the striker moniker, or was it different? it's fine if you can't say
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#278 [21:52] * Mamimichat [webchat@186.34.245.72] has joined #minecrafthelp
#279 [21:52] <Mamimichat> Hello, i need help
#280 [21:53] <Mamimichat> how to crossplay betwen pc version at nintendo switch?
#281 [22:00] <thgilfodrol> Mamimichat: the PC java version is incompatible with the switch version, but you can play with the windows 10 edition on switch
#282 [22:07] <Mamimichat> Thanks
#283 [22:27] * LearnR [webchat@131-191-70-177.click-network.com] has joined #minecrafthelp
#284 [22:31] <LearnR> I just purchased Minecraft 1.7.0 for my iPad Air through Apple store. The download seemed successful, but after generating a world, saving and quitting, I am unable to get back into the world. It seems to just spin for a long time during the “generating world”.
#285 [22:31] <LearnR> Can you help me? I really do not know what I am doing
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