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#2 [01:19] <kay> why does the minecraft launcher say its not responding and crash
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#11 [04:11] <hhgrehh> yeet?
#12 [04:12] <hhgrehh> yeet!?
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#17 [04:27] <JaguarGunner> hey my account wont work\
#18 [04:27] <JaguarGunner> i cant login
#19 [04:28] <JaguarGunner> im not recieving any emails for the reset password
#20 [04:28] <JaguarGunner> help
#21 [04:28] * ty [webchat@c-67-189-107-215.hsd1.wa.comcast.net] has joined #minecrafthelp
#22 [04:29] <JaguarGunner> @absol pls help
#23 [04:29] <ty> this guy needs help^
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#25 [04:30] <Andrio> ty, did you check your spam folder?
#26 [04:33] <ty> cant login on this pc and dont recieve any emails to change the password
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#31 [06:00] * caraaa_ [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has joined #minecrafthelp
#32 [06:03] <caraaa_> Hi! I've been trying to join this server for the first time on Minecraft 1.7.10 but whenever I try join game or direct connect it takes over 30 minutes to log into the server and then it says "Timed Out", I've tried restarting Minecraft and restarting my laptop but it still doesn't do anything. I had the same problem with the same server yesterday.
#33 [07:22] <Greymagic27> ??> caraaa_ tools/hjt
#34 [07:22] <Absol> caraaa_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#35 [07:22] <Absol> caraaa_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#36 [07:30] <caraaa_> @Absol https://paste.ubuntu.com/p/wvv8nMsvKB/
#37 [07:31] <Greymagic27> ??> caraaa_ av/mcafee
#38 [07:31] <Absol> caraaa_: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#39 [07:31] <Absol> caraaa_: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#40 [07:31] <Greymagic27> ??> caraaa_ av/mcafee/uninstall
#41 [07:31] <Absol> caraaa_: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#42 [07:31] <Greymagic27> ??> caraaa_ av/norton
#43 [07:31] <Absol> caraaa_: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#44 [07:31] <Greymagic27> ??> caraaa_ av/adwcleaner
#45 [07:31] <Absol> caraaa_: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#46 [07:31] <Absol> caraaa_: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#47 [07:48] * caraaa_ [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has joined #minecrafthelp
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#50 [07:55] <caraaa_> @Absol, hi I'm back and I did the scan
#51 [08:00] <Greymagic27> caraaa_, Did you do all the steps I sent, the mcafee and norton ones?
#52 [08:03] <caraaa_> Greymagic27I was only told to the HijackThis and the AdwCleaner steps and to come back for further instrucrions
#53 [08:06] <User27> My Minecraft prepaid card is stuck on loading on the website
#54 [08:06] <User27> please help
#55 [08:27] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#56 [08:34] * Bart [webchat@dhcp-089-098-141-156.chello.nl] has joined #minecrafthelp
#57 [08:34] <Bart> I am unable to login into my minecraft account, how do i fix this?
#58 [08:34] <Greymagic27> Bart, Hi :) What does it say when you try?
#59 [08:35] <Bart> it's in dutch but it says wrong username or password
#60 [08:35] <Greymagic27> ??> Bart login/throttle
#61 [08:35] <Bart> i know this is not the case since i am able to login on a different computer
#62 [08:35] <Absol> Bart: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#63 [08:35] <Absol> Bart: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#64 [08:36] <Bart> the first attempt was correct already
#65 [08:36] <Greymagic27> ??> Bart account/send-email
#66 [08:36] <Absol> Bart: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#67 [08:36] <Absol> Bart: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#68 [08:36] <Greymagic27> ??> Bart account/trans-id
#69 [08:36] <Absol> Bart: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#70 [08:37] * user666 [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has joined #minecrafthelp
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#73 [08:43] <user666> Hello! Earlier I reported a problem about it taking forever to log into a Minecraft server on 1.7.10, I explained that It takes over 30 minutes to join the server and then I get timed out because it takes so long. When someone replied to me earlier they told me to use HijackThis and Malwarebytes AdwCleaner, so that's what I did. After using the Adw
#74 [08:43] <user666> Cleaner my laptop restarted so I lost contact with the person who was helping me. They told me to come back here after I used Hijackthis and Malwarebytes Adwcleaner to get further instructions but I don't know what to do since I lost contact with them.
#75 [08:45] <Greymagic27> ??> user666 av/norton
#76 [08:45] <Absol> user666: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#77 [08:45] <Greymagic27> ??> user666 av/mcafee
#78 [08:45] <Absol> user666: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#79 [08:45] <Absol> user666: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#80 [08:45] <Greymagic27> ??> user666 av/mcafee/uninstall
#81 [08:45] <Absol> user666: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#82 [08:45] <Greymagic27> Those were the other steps :)
#83 [09:03] * user666 [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#84 [09:15] * holyepicpenguin [webchat@75.97.197.147.res-cmts.mnh.ptd.net] has joined #minecrafthelp
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#86 [09:17] <holyepicpenguin> Hi! I just re-downloaded minecraft on my PC after I deleted it several months ago, and it initially launched fine. However, after I updated to 1.13, minecraft has started not responding after launching. I've tried deleting the minecraft appdata and redownloading Minecraft in program files, and it still froze with a not responding message after I tr
#87 [09:17] <holyepicpenguin> ied launching it again. How do I fix this?
#88 [09:17] <Greymagic27> ??> holyepicpenguin tools/hjt
#89 [09:17] <Absol> holyepicpenguin: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#90 [09:18] <Absol> holyepicpenguin: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#91 [09:19] * Lord_of_Life [~Lord@79.125.225.10] has joined #minecrafthelp
#92 [09:25] <holyepicpenguin> @Absol https://paste.ubuntu.com/p/s2k464g6p4/
#93 [09:26] <Greymagic27> ??> holyepicpenguin av/norton
#94 [09:26] <Absol> holyepicpenguin: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#95 [09:26] <Greymagic27> ??> holyepicpenguin av/adwcleaner
#96 [09:26] <Absol> holyepicpenguin: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#97 [09:26] <Absol> holyepicpenguin: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#98 [09:45] * user666 [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has joined #minecrafthelp
#99 [09:47] <user666> Hi you may or may not remember me I'm the person asking about why It takes over 30 minutes to log onto a Minecraft server on 1.7.10 and then I get timed out because it takes too long. I asked about it here and got an answer and instructions on how to fix it but it still won't work.
#100 [09:47] <Greymagic27> user666, Can you send a new HJT report?
#101 [09:47] <Greymagic27> ??> user666 tools/hjt
#102 [09:47] <Absol> user666: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#103 [09:47] <Absol> user666: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#104 [09:48] <user666> @Absol but that's what I did earlier, do I have to do it again?
#105 [09:48] <Greymagic27> Yes please
#106 [09:52] * holyepicpenguin [webchat@75.97.197.147.res-cmts.mnh.ptd.net] has quit. (Quit: webchat.esper.net)
#107 [09:55] * Fensterbank06 [webchat@p57AAA6A8.dip0.t-ipconnect.de] has joined #minecrafthelp
#108 [09:56] <user666> @Absol https://paste.ubuntu.com/p/wvv8nMsvKB/
#109 [09:56] <Greymagic27> ??> user666 av/norton
#110 [09:56] <Absol> user666: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#111 [09:56] <Greymagic27> ??> user666 av/adwcleaner
#112 [09:56] <Absol> user666: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#113 [09:56] <Absol> user666: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#114 [09:57] <user666> @Absol should I delete Norton?
#115 [09:57] <Greymagic27> Yes please, Uninstall it
#116 [09:57] <user666> Okay
#117 [09:58] * Fensterbank06 [webchat@p57AAA6A8.dip0.t-ipconnect.de] has quit. (Client Quit)
#118 [10:04] <user666> @Absol after I do the scan should my Minecraft work?
#119 [10:05] <Greymagic27> Do that scan, restart your PC and come back
#120 [10:07] <user666> Okay
#121 [10:15] * dark [webchat@pool178-48.cable.tolna.net] has joined #minecrafthelp
#122 [10:16] <dark> "The game crashed whilst initializing game"how can i fix this problem?
#123 [10:16] <Greymagic27> ??> dark launcher/log
#124 [10:16] <Absol> dark: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#125 [10:24] <dark> hey are you here?
#126 [10:24] <Greymagic27> Yup
#127 [10:24] <dark> paste.ubuntu.com/p/CPCW9Dp5Rn/
#128 [10:24] <dark> you need this right?
#129 [10:24] <Greymagic27> Is that the full log?
#130 [10:24] * user666 [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has joined #minecrafthelp
#131 [10:25] <user666> I'm back, I did the Malwarebytes AdwCleaner scaan
#132 [10:25] <user666> *scan
#133 [10:25] <Greymagic27> Did you also uninstall norton?
#134 [10:25] <user666> Yes
#135 [10:26] <Greymagic27> Try to launch minecraft
#136 [10:26] <user666> Okay
#137 [10:27] <dark> grey ,in here you need the log?
#138 [10:27] <Greymagic27> Yea, Please
#139 [10:28] <dark> how can i send it to u?
#140 [10:28] <Greymagic27> Use paste.ubuntu.com and put the link in here
#141 [10:29] <dark> and where is the link ,u mean the url
#142 [10:30] <user666> It's still taking a long time to join the server
#143 [10:31] <Greymagic27> dark, Yea
#144 [10:31] <Greymagic27> user666, Is this with all servers?
#145 [10:31] <user666> Only with one server
#146 [10:31] <Greymagic27> What's the IP?
#147 [10:32] <dark> https://paste.ubuntu.com/p/CPCW9Dp5Rn/
#148 [10:32] <dark> is theu
#149 [10:33] <dark> is this it
#150 [10:33] <Greymagic27> Just loading, hang on
#151 [10:33] <Greymagic27> Is that the full log dark
#152 [10:34] <dark> yep we just boght it
#153 [10:34] <dark> bought
#154 [10:34] <Greymagic27> Can you do the steps again?
#155 [10:34] <user666> There's 2 IP's that can be used; anduinswrath.mcserv.co and 192.99.238.1:25565
#156 [10:34] <dark> sure
#157 [10:35] <Greymagic27> Yea, I don't think that server is up user666
#158 [10:35] <user666> And it's on Minecraft version 1.7.10, but it should be up because it says that there's players playing on it
#159 [10:36] <Greymagic27> I can't ping the server, it might be glitched or the owner might be on fixing thigs
#160 [10:36] <Greymagic27> Or it could be a cracked server
#161 [10:37] <dark> im here
#162 [10:37] <Greymagic27> dark, Hi
#163 [10:37] <user666> So theres no way for me to get on it?
#164 [10:37] <Greymagic27> user666, I don't think so, no
#165 [10:37] <user666> Okay, thank you
#166 [10:37] <Greymagic27> Your welcome
#167 [10:37] <dark> paste.ubuntu.com/p/ntpnd7VYXW/
#168 [10:38] <Greymagic27> ??> dark win/dxdiag
#169 [10:38] <Absol> dark: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#170 [10:38] * tumbleweed [~bildramer@p2003004D8D126300F431BA6590061264.dip0.t-ipconnect.de] has joined #minecrafthelp
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#172 [10:42] <dark> grez the problem is its in hungarian
#173 [10:42] <Greymagic27> That's fine
#174 [10:42] <dark> reallz
#175 [10:42] <dark> ok the ill finish the steps
#176 [10:42] <dark> one sec
#177 [10:47] * txcqme_ [webchat@45.232.93.105] has joined #minecrafthelp
#178 [10:47] <txcqme_> hola
#179 [10:47] <txcqme_> necesito ayuda
#180 [10:47] <txcqme_> hay alguien que hable español?
#181 [10:48] <Greymagic27> txcqme_, Google Translate
#182 [10:48] <Greymagic27> https://translate.google.com/ *
#183 [10:55] <dark> im finallz here
#184 [10:55] <dark> paste.ubuntu.com/p/6tHX7zmBWV/ here is the url
#185 [10:56] <dark> grez<
#186 [10:56] <dark> grey?
#187 [10:57] <dark> anyone?
#188 [11:00] <dark> hello?
#189 [11:00] <Greymagic27> Yea sorry, had to do something
#190 [11:00] <dark> lol sorry my bad i was paniciking
#191 [11:01] <dark> there is the link
#192 [11:01] <dark> paste.ubuntu.com/p/6tHX7zmBWV/
#193 [11:01] <Greymagic27> Just checking it
#194 [11:02] <dark> ok
#195 [11:02] <Greymagic27> https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-2000-series/ati-radeon-hd-2400-pro
#196 [11:02] <Greymagic27> Download the first windows 32 driver
#197 [11:03] <Greymagic27> Windows 7 32 bit*
#198 [11:05] <dark> and what now
#199 [11:05] <Greymagic27> Download and run the driver
#200 [11:06] <dark> it says welcome
#201 [11:07] <dark> what do i click on express or custom?
#202 [11:07] <Greymagic27> Express
#203 [11:10] <dark> ok im done
#204 [11:10] <dark> what now
#205 [11:10] <Greymagic27> Restart your PC and come back
#206 [11:11] <dark> in here
#207 [11:11] <Greymagic27> Yea, Come back here
#208 [11:11] <dark> ok bye see you in a bit
#209 [11:11] <Greymagic27> You as well :)
#210 [11:12] * dark [webchat@pool178-48.cable.tolna.net] has quit. (Quit: webchat.esper.net)
#211 [11:15] * dark [webchat@pool178-48.cable.tolna.net] has joined #minecrafthelp
#212 [11:15] <dark> hi
#213 [11:16] <Greymagic27> Hi, Try to launch minecraft now
#214 [11:16] <dark> im back grey
#215 [11:16] <dark> ok
#216 [11:18] <dark> OMG
#217 [11:18] <dark> thank you so much
#218 [11:18] <Greymagic27> Your welcome :)
#219 [11:18] <dark> im so happy im crying
#220 [11:19] <dark> thank you so so so much
#221 [11:19] <Greymagic27> Your welcome :D
#222 [11:26] <dark> but it qwite lagy
#223 [11:27] <Greymagic27> Your processor is old, You could upgrade to a new one if you can
#224 [11:27] <dark> ohh well good enogh thank you so much again
#225 [11:27] <dark> bye
#226 [11:59] * Jam [webchat@cpc139176-sprt3-2-0-cust80.17-2.cable.virginm.net] has joined #minecrafthelp
#227 [12:00] <Jam> right, so basically, I want to log into an old minecraft account, and I tried to change my password (as it is an old account, it could be anything) and I did that, though, to change the password you need to enter the security questions, and I don't even remember setting them. When trying to change the security questions, you need to enter the passw
#228 [12:00] <Jam> ord (which I don't know)
#229 [12:01] <Jam> So I need help regarding that
#230 [12:02] <Jam> brb
#231 [12:02] <mattym> ??> Jam account/send-email
#232 [12:02] <Absol> Jam: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#233 [12:02] <Absol> Jam: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#234 [12:03] * cantplayonline [webchat@cou50-1-82-242-169-191.fbx.proxad.net] has joined #minecrafthelp
#235 [12:04] <cantplayonline> hello i have a problem with minecraft i cant paly multyplayer games
#236 [12:05] <cantplayonline> when i try to, it says i cant connect in my online games
#237 [12:06] <mattym> cantplayonline, What is the exact message you are getting?
#238 [12:07] * Xavier [webchat@c-76-98-5-214.hsd1.pa.comcast.net] has joined #minecrafthelp
#239 [12:07] <cantplayonline> give me a second :)
#240 [12:09] * Brookie7 [webchat@ool-18bd91b6.dyn.optonline.net] has joined #minecrafthelp
#241 [12:09] <cantplayonline> io.netty.channel.abstractchannel$annotatedconnectexception: connection refused: no further information
#242 [12:09] <Xavier> When I hit play on my Minecraft, It will show the screen that says "Mojang" but then it will say that it has stopped responding. It happens every time.
#243 [12:10] <Brookie7> Xavier, the same thing happens to me.
#244 [12:10] <mattym> ??> Xavier av/adwcleaner
#245 [12:10] <Absol> Xavier: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#246 [12:10] <Absol> Xavier: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#247 [12:10] <mattym> cantplayonline, Is it only with one server, or any you try?
#248 [12:11] <cantplayonline> any i try
#249 [12:11] <Xavier> Okay, Ill try it
#250 [12:11] <cantplayonline> public or private
#251 [12:11] <mattym> ??> cantplayonline tools/hjt
#252 [12:11] <Absol> cantplayonline: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#253 [12:11] <Absol> cantplayonline: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#254 [12:12] <cantplayonline> how do i do that ? sorry i am not english i dont understand everything
#255 [12:13] * Xavier [webchat@c-76-98-5-214.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#256 [12:13] <mattym> cantplayonline, Read all the instructions Absol wrote.
#257 [12:16] <cantplayonline> https://paste.ubuntu.com/
#258 [12:17] <cantplayonline> tell me if it didnt worked
#259 [12:17] <mattym> cantplayonline, You need to make sure you have posted your log and hit the paste! button on that site
#260 [12:17] <mattym> cantplayonline, It will take you to a new page and thats the link we need
#261 [12:18] <cantplayonline> that i did
#262 [12:18] <cantplayonline> it doesn't work ?
#263 [12:18] <mattym> cantplayonline, Your link should have numbers/letters after it, if it does not you didnt create the paste
#264 [12:19] <cantplayonline> ok i try again
#265 [12:19] <cantplayonline> https://paste.ubuntu.com/p/35h59tcR5G/
#266 [12:19] <cantplayonline> good ?
#267 [12:19] <mattym> cantplayonline, Yes
#268 [12:21] <cantplayonline> have fun reading this
#269 [12:21] <mattym> cantplayonline, Uninstall Advanced Systemcare, and Hamachi
#270 [12:24] <cantplayonline> i am doing it
#271 [12:24] <cantplayonline> sorry it is slow
#272 [12:24] <mattym> cantplayonline, Take your time, once both are removed, restart the PC and try the game again.
#273 [12:26] * cantplayonline [webchat@cou50-1-82-242-169-191.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#274 [12:28] * cantplayonline [webchat@cou50-1-82-242-169-191.fbx.proxad.net] has joined #minecrafthelp
#275 [12:28] * user666 [webchat@lfbn-1-4038-150.w86-233.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#276 [12:29] * Aldarick [webchat@108-69-225-122.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#277 [12:29] <Aldarick> whats up homies i need some help
#278 [12:30] <Aldarick> anytime I try to update mc this message pops up: Unable to save download. bs_ba.json
#279 [12:31] <mattym> ??> Aldarick dowload/error
#280 [12:31] <mattym> ??> Aldarick error/download
#281 [12:31] <Absol> Aldarick: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#282 [12:32] <cantplayonline> sorry my computer shut down alone..
#283 [12:32] <cantplayonline> So i did what you asked, what next ?
#284 [12:33] <mattym> cantplayonline, Both are removed?
#285 [12:34] <cantplayonline> yes
#286 [12:34] <mattym> cantplayonline, Try connecting again.
#287 [12:34] * bildramer [~bildramer@p2003004D8D126300959355E2F647A613.dip0.t-ipconnect.de] has joined #minecrafthelp
#288 [12:34] * Drago [webchat@aftr-37-201-215-111.unity-media.net] has joined #minecrafthelp
#289 [12:34] <cantplayonline> i tried to, but didnt worked
#290 [12:35] * Jam [webchat@cpc139176-sprt3-2-0-cust80.17-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#291 [12:35] <Drago> Hey guys, i didn't play minecraft for a long time now and wanted to have a lock back but i can't log into my account anymore also do i need a mojang account to download minecraft now ?
#292 [12:35] * Aldarick [webchat@108-69-225-122.lightspeed.lsvlky.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#293 [12:35] <mattym> Drago, Did you never migrate it before?
#294 [12:35] <mattym> ??> cantplayonline av/adwcleaner
#295 [12:36] <Absol> cantplayonline: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#296 [12:36] <Absol> cantplayonline: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#297 [12:36] * tumbleweed [~bildramer@p2003004D8D126300F431BA6590061264.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#298 [12:36] <Drago> no never its a few years back since i played minecraft the last time
#299 [12:37] <mattym> Drago, You will need to try and migrate it. If you still cant log in to complete the migration, you will need to contact Mojang.
#300 [12:37] <Drago> how does migrating the account work ? thanky you in advance
#301 [12:39] <mattym> Drago, Try going here https://account.mojang.com/migrate
#302 [12:39] <Drago> tyvm
#303 [12:42] * tumbleweed [~bildramer@p2003004D8D126300A454DD49C4AF8173.dip0.t-ipconnect.de] has joined #minecrafthelp
#304 [12:45] * bildramer [~bildramer@p2003004D8D126300959355E2F647A613.dip0.t-ipconnect.de] has quit. (Ping timeout: 200 seconds)
#305 [12:45] * Petitions [webchat@c-73-119-68-57.hsd1.ct.comcast.net] has joined #minecrafthelp
#306 [12:45] <Petitions> hello
#307 [12:46] <Petitions> whenever I open my Minecraft and try to join a world or server by game immediately freezes
#308 [12:46] <Petitions> how do I fix that?
#309 [12:48] * bildramer [~bildramer@p2003004D8D126300C581C760B5D67263.dip0.t-ipconnect.de] has joined #minecrafthelp
#310 [12:48] <mattym> ??> Petitions launcher/log
#311 [12:48] <Absol> Petitions: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#312 [12:49] * tumbleweed [~bildramer@p2003004D8D126300A454DD49C4AF8173.dip0.t-ipconnect.de] has quit. (Ping timeout: 183 seconds)
#313 [12:52] <Petitions> did it
#314 [12:54] <mattym> Petitions, We need the log link
#315 [12:55] * tumbleweed [~bildramer@p2003004D8D126300980DB2C21C1693A9.dip0.t-ipconnect.de] has joined #minecrafthelp
#316 [12:55] <Petitions> mattym I messaged the url to u
#317 [12:56] <mattym> Petitions, Please put it in the chat
#318 [12:56] <Petitions> https://paste.ubuntu.com/p/GdBnTzcB9r/
#319 [12:56] <mattym> Petitions, Is that after the error happened?
#320 [12:57] * Brookie7 [webchat@ool-18bd91b6.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#321 [12:57] <Petitions> yes
#322 [12:58] <Petitions> the screen just stops responding and game crashes
#323 [12:59] <Petitions> https://paste.ubuntu.com/p/KDRTwgFCrx/
#324 [12:59] <Petitions> heres another one
#325 [12:59] <mattym> ??> Petitions av/adwlceaner
#326 [12:59] <mattym> ??> Petitions av/adwcleaner
#327 [12:59] <Absol> Petitions: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#328 [12:59] <Absol> Petitions: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#329 [12:59] <Petitions> ok
#330 [13:00] * Petitions [webchat@c-73-119-68-57.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#331 [13:03] * Petitions [webchat@c-73-119-68-57.hsd1.ct.comcast.net] has joined #minecrafthelp
#332 [13:03] <Petitions> Im back
#333 [13:03] <Petitions> I cleaned my PC and restarted it
#334 [13:08] <mattym> Petitions, Try the game again
#335 [13:42] * Drago [webchat@aftr-37-201-215-111.unity-media.net] has quit. (Quit: webchat.esper.net)
#336 [14:29] * BadVibes__ [webchat@99-131-4-210.lightspeed.jcsnms.sbcglobal.net] has joined #minecrafthelp
#337 [14:31] <BadVibes__> My minecraft will launch, then when I press play it will open minecraft then it won't respond. I will wait a few minutes then it says "Close program or wait" so I close the program, it then reopens the launcher and sends a crash report.
#338 [14:31] <BadVibes__> How do I fix this or why does it do this?
#339 [14:36] * youri [webchat@524BF46F.cm-4-4d.dynamic.ziggo.nl] has joined #minecrafthelp
#340 [14:37] <youri> hello i have a problem when i launch the minecraft laucher and click on play its saying no directiorie
#341 [14:37] <youri> Unable to create directory. 1.11.2.jar this or same with other versions
#342 [14:38] <youri> do you guys have the same problem?
#343 [14:39] <youri> or what solution do you have
#344 [14:42] * XmateoX [webchat@190.233.160.107] has joined #minecrafthelp
#345 [14:42] * youri [webchat@524BF46F.cm-4-4d.dynamic.ziggo.nl] has quit. (Quit: webchat.esper.net)
#346 [14:43] * XmateoX [webchat@190.233.160.107] has quit. (Client Quit)
#347 [14:56] * andyxrec [webchat@201-63-67-114.customer.tdatabrasil.net.br] has joined #minecrafthelp
#348 [14:57] <andyxrec> hello
#349 [14:58] <andyxrec> I am having problem with error code: -1073740771
#350 [14:58] <andyxrec> i really need help
#351 [15:00] * andyxrec [webchat@201-63-67-114.customer.tdatabrasil.net.br] has quit. (Client Quit)
#352 [15:30] * naddy17 [webchat@bzq-109-66-247-133.red.bezeqint.net] has joined #minecrafthelp
#353 [15:30] <naddy17> hello
#354 [15:30] <Greymagic27> naddy17, Hi! How can we help you?
#355 [15:31] <naddy17> i am trying to get in to minecraft and i just cant get in the luancher
#356 [15:32] <naddy17> someone?
#357 [15:34] <naddy17> hey
#358 [15:36] <naddy17> can someone help me plz
#359 [15:37] <Greymagic27> What does it say?
#360 [15:37] <naddy17> Could not connect to server.
#361 [15:37] <Greymagic27> ??> naddy17 tools/hjt
#362 [15:37] <Absol> naddy17: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#363 [15:37] <Absol> naddy17: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#364 [15:38] <naddy17> you sure its note a troll?
#365 [15:41] <naddy17> https://paste.ubuntu.com/p/4R5zHyszwK/
#366 [15:42] <naddy17> Greymagic27 Absol you here?
#367 [16:22] * cantplayonline [webchat@cou50-1-82-242-169-191.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#368 [16:29] * Razer [~Razer@2607:5300:60:14bc::] has quit. (Ping timeout: 183 seconds)
#369 [16:30] * Mistrangerr [webchat@c906e5f1.virtua.com.br] has joined #minecrafthelp
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#371 [16:32] * cantplayonline [webchat@cou50-1-82-242-169-191.fbx.proxad.net] has joined #minecrafthelp
#372 [16:33] <cantplayonline> so, realy sorry i was gone a long time, i have clean with adwccleaner and restart my computer
#373 [16:33] <cantplayonline> what is next ?
#374 [16:35] * Razer [znc@cetacean.club] has joined #minecrafthelp
#375 [16:35] <Mistrangerr> When I try to start my minecraft: https://imgur.com/PMnlBXk
#376 [16:37] <Mistrangerr> The bug has to do with the Intell Graphics 4000 or java video card, I thik
#377 [16:37] <Mistrangerr> or java, I think*
#378 [16:38] * Pugabyte [~Pugabyte@ns507306.ip-198-27-70.net] has joined #minecrafthelp
#379 [16:48] * miwimiwi [webchat@staticline-31-182-152-18.toya.net.pl] has joined #minecrafthelp
#380 [16:50] <miwimiwi> hello, I first time installed minecraft and it crashes all the time
#381 [16:50] <miwimiwi> I did what I could (check drivers, reinstal java and minecraft etc)
#382 [16:50] <miwimiwi> no luck
#383 [16:50] <miwimiwi> Process crashed with exit code -1073740940
#384 [16:51] <miwimiwi> I get exit code -1073740940 all the time
#385 [16:53] <miwimiwi> any sugesstions how to proceed?
#386 [16:56] * Skaylix [webchat@cpe-68-175-56-26.nyc.res.rr.com] has joined #minecrafthelp
#387 [16:57] <Skaylix> I bought a world and even though it downloaded when I went to go open it, it isn’t allowing me to creat the world.
#388 [16:58] * niklas19970305 [webchat@81-230-29-49-no84.bredband.skanova.com] has joined #minecrafthelp
#389 [16:58] <niklas19970305> hello
#390 [16:58] <Skaylix> Hi
#391 [16:59] <niklas19970305> i need to get a hold of my email? to play realm, how do i do it?
#392 [17:00] <niklas19970305> you there??
#393 [17:01] <niklas19970305> hello
#394 [17:02] * niklas19970305 [webchat@81-230-29-49-no84.bredband.skanova.com] has quit. (Client Quit)
#395 [17:02] * niklas19970305 [webchat@81-230-29-49-no84.bredband.skanova.com] has joined #minecrafthelp
#396 [17:02] <niklas19970305> hi
#397 [17:02] <niklas19970305> hello
#398 [17:02] <niklas19970305> anybody here?
#399 [17:03] * niklas19970305 [webchat@81-230-29-49-no84.bredband.skanova.com] has quit. (Client Quit)
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#401 [17:09] * niklas19970305 [webchat@81-230-29-49-no84.bredband.skanova.com] has joined #minecrafthelp
#402 [17:09] <niklas19970305> Hello
#403 [17:10] * niklas19970305 [webchat@81-230-29-49-no84.bredband.skanova.com] has quit. (Client Quit)
#404 [17:15] * thelounge6 [webchat@cpc86633-seve26-2-0-cust250.13-3.cable.virginm.net] has joined #minecrafthelp
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#411 [18:02] * cantplayonline [webchat@cou50-1-82-242-169-191.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#412 [18:05] * foxysy [webchat@pa-18-174-141.service.infuturo.it] has joined #minecrafthelp
#413 [18:05] <foxysy> hi
#414 [18:05] <foxysy> i need help, can anyone help me?
#415 [18:05] <foxysy> plsss
#416 [18:06] <foxysy> i try to open minecraft but it crash
#417 [18:06] <foxysy> and when i tryed the demo he say this "The game crashed whilst initializing game
#418 [18:06] <foxysy> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL"
#419 [18:07] <foxysy> come posso fare? ho provato in tutti i modi ad aggiornare l'openGl ma il mio computer non vuole saperne
#420 [18:08] <foxysy> con java non ho problemi
#421 [18:09] <foxysy> ma dice che ho un problema con opengl, ho provato persino a mettere il programma della AMD (teoricamente compatibile con la mia scheda video essendo ATI) ma non trova nulla
#422 [18:29] * Voltorn [webchat@static.kpn.net] has joined #minecrafthelp
#423 [18:29] <Voltorn> hi
#424 [18:29] <Voltorn> Someone able to help ?
#425 [18:30] <Voltorn> Wait what..
#426 [18:31] <Voltorn> Pressing help button suddenly in a chat, where i am already told not to wait, and ask for help... . ......
#427 [18:31] <Voltorn> So minecraft sends you already away HAHAHAHHAAH
#428 [18:31] <Voltorn> You either pay DOUBLE, because they are very desperate.
#429 [18:31] <Voltorn> Or you can fuck off in the normal chat with the rest.
#430 [18:31] <Absol> Voltorn: Please keep it civil
#431 [18:32] <Voltorn> Sorry.
#432 [18:32] <Voltorn> I'm good. pardon me
#433 [18:32] <Voltorn> If they need money they can ask...
#434 [18:33] <Voltorn> I don't mind giving a loan
#435 [18:34] <Voltorn> So anyone, here even wana chat with me i'm bored and alone.
#436 [18:37] <Voltorn> WHAAAT is this joke
#437 [18:37] <Voltorn> Atleast i thought i was being lured into a room full of hackkers
#438 [18:37] <Voltorn> Waiting for me to click to Rules geen link :)
#439 [18:38] <Voltorn> My minecraft question:
#440 [18:38] <Voltorn> My account doesn't work... i have to buy a new account.. and i've been playing minecraft with my account for 5-6 years.
#441 [19:00] * Flicky [webchat@179-98-45-228.dsl.telesp.net.br] has joined #minecrafthelp
#442 [19:01] <Flicky> Hello, so I cant login into my account, because when I try to do so Im shown the following message: an error prevented your request from being processed, how do I fix this?
#443 [19:04] <Andrio> Flicky, can you log in at https://account.mojang.com/ ?
#444 [19:05] <Flicky> I've already migrated my Minecraft acc to a Mojang one, but no, I cant login in that site, and thats where i receive the message i said before
#445 [19:06] <Flicky> Im not sure if it is related to this, but I have used technic modpack launcher in the past (early 2017 I think)
#446 [19:06] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#447 [19:10] <Flicky> I have seen that this is related to a site called MCleaks, but lol, ive bought this account in 2010, stopped playing the game every single day in 2016, and just wanted to reinstall it today, how am I affected by this mcleaks thing
#448 [19:11] <Andrio> Flicky, because it tampers with your network configuration
#449 [19:11] <Andrio> Flicky, you'll need to disable that
#450 [19:11] <Andrio> Flicky, their FAQ tells you how to do that.
#451 [19:11] <Flicky> disable what?
#452 [19:11] <Andrio> Flicky, MCLeaks
#453 [19:12] <Flicky> i never used it
#454 [19:12] <Andrio> mm
#455 [19:12] <Flicky> i didnt even know what it was until today
#456 [19:12] <Andrio> ??> Flicky tools/HJT
#457 [19:12] <Absol> Flicky: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#458 [19:12] <Absol> Flicky: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#459 [19:12] <Andrio> Flicky, what makes you mention it then?
#460 [19:12] <Flicky> bcs i put the error code in google and thats the first thing that popped up
#461 [19:13] <Flicky> just search for the message I told you before and youll see it
#462 [19:13] <Andrio> Ah
#463 [19:13] <Andrio> well, let's check anyway.
#464 [19:14] <Flicky> https://paste.ubuntu.com/p/qBbWhtVR43/
#465 [19:17] <Andrio> hm
#466 [19:18] <Flicky> any idea of what happened?
#467 [19:21] <Andrio> Flicky, no. What exact error message do you get at https://account.mojang.com/ ?
#468 [19:21] * User27 [webchat@c-73-169-108-90.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#469 [19:22] <Flicky> OOPS!
#470 [19:22] <Flicky> An error prevented your request from being processed. Please try again.
#471 [19:22] <Flicky> exactly that
#472 [19:23] <Andrio> hm
#473 [19:27] <Flicky> also I cant send Mojang an email because, hell, I bought the game in 2010, right before it blew up (in the original store obviously) I cant find the so called "transaction ID"
#474 [19:46] * ismaelcg [webchat@85.251.139.12.dyn.user.ono.com] has joined #minecrafthelp
#475 [19:46] <ismaelcg> hola
#476 [19:47] <ismaelcg> cuando entro en el minecraft no me cargan las partidas
#477 [19:48] * ismaelcg [webchat@85.251.139.12.dyn.user.ono.com] has quit. (Client Quit)
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#479 [20:03] * bob [webchat@174-099-236-115.biz.spectrum.com] has joined #minecrafthelp
#480 [20:04] <bob> do yall know why mine or anybody elses skins arent showing up when im in a server? im playing 1.13.2
#481 [20:06] <Flicky> Duck__any news?
#482 [20:08] * toonhead [webchat@47.189.255.143] has joined #minecrafthelp
#483 [20:08] * toonhead [webchat@47.189.255.143] has joined #minecrafthelp
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#485 [20:09] <bob> boys please im in my hour of need
#486 [20:09] <bob> i just wanna see my kermit skin
#487 [20:21] * Angelina4 [webchat@c-24-23-51-211.hsd1.ca.comcast.net] has joined #minecrafthelp
#488 [20:22] * miner0733 [webchat@99-113-58-12.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
#489 [20:23] <Angelina4> Hi so this is really hard to explain so when I go on servers or just my own personal game and when I go into inventory I cant seem to click it or drag it this might be just settings but i tried everything i knew i was wondering if you could help?
#490 [20:23] <Angelina4> or know what to do
#491 [20:23] <Andrio> Angelina4, is touchscreen mode on?
#492 [20:23] <Angelina4> I dont know let me check
#493 [20:23] <miner0733> I just booted up minecraft for the first time in a long time, and when I press play it gives an error message of "unable to create directory"
#494 [20:24] <Angelina4> it was on
#495 [20:24] <Angelina4> should it be off
#496 [20:24] <Andrio> Angelina4, probably.
#497 [20:25] <Angelina4> Oh...well I'm stupid now its working well thank you so much your guys channel is amazing helps me a lot!
#498 [20:25] <Andrio> Angelina4, no you're not...
#499 [20:26] <miner0733> Does anybody know what that means?
#500 [20:26] <Andrio> miner0733, is that all it says?
#501 [20:27] <miner0733> Yes
#502 [20:27] <miner0733> when i press "more details", it says, "the system cannot find the path specified"
#503 [20:28] <Andrio> miner0733, did you change the launch options?
#504 [20:28] <Flicky> anyone here can help me with my problem
#505 [20:28] <miner0733> I'm sorry I'm not tech savvy, what does that mean?
#506 [20:32] <miner0733> Ope, just messed around with the launch options tab and got it to work. thank you for your help
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#510 [22:03] <Flicky> anyone?
#511 [22:04] <Flicky> that can help me?
#512 [22:13] <CapFan67> Hi Flicky. What's the trouble?
#513 [22:15] <CapFan67> (reading above), I'm not sure what to suggest beyond the troubleshooting steps Andrio walked you throuh. Messaging Mojang is still the best move. If you don't have access to your Transaction ID, they can offer other methods of verification.
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#515 [23:23] <kini21> hello, is it possible to get the email linked to the username kini21?
#516 [23:24] <Andrio> ??> kini21 account/forgot-email
#517 [23:24] <Absol> kini21: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#518 [23:24] <kini21> ill try it out, thank you!
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