#1 [00:02] * rosegoldsage [webchat@107-216-214-178.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#2 [00:03] <rosegoldsage> I can't seem to log into the launcher but i'm able to log into my mojang account just fine, is there a way to fix this?
#3 [00:03] <Andrio> ??> rosegoldsage tools/HJT
#4 [00:03] <Absol> rosegoldsage: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5 [00:03] <Absol> rosegoldsage: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#6 [00:06] <rosegoldsage> https://paste.ubuntu.com/p/Vk9Cf4scs6/
#7 [00:07] <Andrio> ??> rosegoldsage win/hosts/edit
#8 [00:07] <Absol> rosegoldsage: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#9 [00:07] <Absol> rosegoldsage: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#10 [00:07] <Andrio> rosegoldsage, remove all lines containing mojang from that file
#11 [00:08] <rosegoldsage> okay, then what?
#12 [00:09] <Andrio> rosegoldsage, see if you can log in then.
#13 [00:10] <rosegoldsage> aah thank you!
#14 [00:23] * parasite [~parasite@mar75-4-82-230-46-11.fbx.proxad.net] has quit. (Ping timeout: 202 seconds)
#15 [00:31] * parasite [~parasite@mar75-4-82-230-46-11.fbx.proxad.net] has joined #minecrafthelp
#16 [00:50] * Tim7 [webchat@114.243.40.130] has joined #minecrafthelp
#17 [00:51] <Tim7> I am unable to start the game and had a message said: The game crashed whilst initializing game
#18 [00:53] * Tim6 [webchat@114.243.40.130] has joined #minecrafthelp
#19 [00:53] <Tim6> The game crashed whilst initializing game
#20 [00:53] <Tim6> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#21 [00:54] * Tim6 [webchat@114.243.40.130] has quit. (Client Quit)
#22 [00:59] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#23 [01:13] * hugo [webchat@206-55-182-24.usiwireless.com] has joined #minecrafthelp
#24 [01:13] <hugo> hello
#25 [01:13] <hugo> I need help
#26 [01:13] <hugo> i keep getting errors when starting mc
#27 [01:18] * hugo [webchat@206-55-182-24.usiwireless.com] has quit. (Client Quit)
#28 [03:12] * BeastSypher [webchat@host86-173-198-72.range86-173.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#29 [03:29] * Test [webchat@h-85-24-130-18.NA.cust.bahnhof.se] has joined #minecrafthelp
#30 [03:57] * Fleaq [webchat@152.93.185.91] has joined #minecrafthelp
#31 [03:57] <Fleaq> Hello
#32 [03:57] <Fleaq> I got a crash repot, and i searched it up and it said on mojang i had to update my drivers so i did i belive
#33 [03:58] <Fleaq> But anyways this is the crash report
#34 [03:58] <Fleaq> Couldnt send it
#35 [03:59] <CapFan67> ??> Fleaq win/dxdiag
#36 [03:59] <Absol> Fleaq: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#37 [03:59] <Fleaq> ok
#38 [03:59] <CapFan67> Fleaq, Paste your crash-report and dxdiag to http://paste.ubuntu.com/
#39 [04:03] <Fleaq> The whole thing?
#40 [04:03] <Fleaq> Should i post the whole dxdiag thing in the ubuntu pastebin?
#41 [04:03] <CapFan67> Fleaq, Yes.
#42 [04:04] <Fleaq> I think i posted it
#43 [04:05] <CapFan67> Fleaq, After pasting your text to the website and submitting, post the link here.
#44 [04:05] <Fleaq> https://paste.ubuntu.com/p/MnWBPhZjnX/
#45 [04:07] <Fleaq> My Friend has the same pc and stuff but doesnt get the crash when starting up mc
#46 [04:08] <CapFan67> Fleaq, Hopefully that just means you need a link to the proper driver for your hardware. I'll do my best to help once you post the DxDiag output.
#47 [04:08] <Fleaq> DxDiag Output?
#48 [04:08] <CapFan67> Lets try again:
#49 [04:09] <CapFan67> ??> Fleaq win/dxdiag
#50 [04:09] <Absol> Fleaq: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#51 [04:09] <Fleaq> ive done it
#52 [04:09] <urielsalis> Fleaq: then post the link here
#53 [04:10] <CapFan67> Fleaq, Did you look at the link you posted? It has a total of 6 lines. Your dxdiag will be a couple hundred lines long.
#54 [04:11] <Fleaq> There is alotttttt
#55 [04:11] <Fleaq> do i post all of the repeating stuff aswell?
#56 [04:11] <urielsalis> Fleaq: yes
#57 [04:12] <Fleaq> It will take years
#58 [04:12] <Fleaq> to copy all
#59 [04:12] <CapFan67> Fleaq, use CTRL-A to select all, CTRL-C to copy, then CTRL-V to paste into the website.
#60 [04:13] <Fleaq> I need the ubuntu postbin
#61 [04:13] <Fleaq> i got it copied
#62 [04:13] <urielsalis> Fleaq: paste.ubuntu.com
#63 [04:13] <CapFan67> Fleaq, http://paste.ubuntu.com/
#64 [04:13] <Fleaq> https://paste.ubuntu.com/p/jpCtxQmYFk/
#65 [04:14] <urielsalis> Fleaq: one moment
#66 [04:14] <Fleaq> Ive got 5min :/
#67 [04:15] <urielsalis> Fleaq: download and install https://downloadcenter.intel.com/download/28405/Intel-Graphics-Driver-for-Windows-10?product=126789
#68 [04:15] <Fleaq> Where
#69 [04:15] <Fleaq> Does it say download
#70 [04:16] <Fleaq> ?
#71 [04:16] <urielsalis> Fleaq: sorry, wrong link. Try with this one https://downloadcenter.intel.com/download/27199/Intel-Graphics-Driver-for-Windows-15-47-?product=126789
#72 [04:16] <urielsalis> Fleaq: it should say Available Downloads in the side
#73 [04:16] <Fleaq> So,
#74 [04:16] <urielsalis> Fleaq: click the first one, win64_154702.4815.exe
#75 [04:16] <Fleaq> Ok
#76 [04:16] <Fleaq> How long will it take?
#77 [04:17] <urielsalis> Fleaq: depends on your internet connection
#78 [04:17] <Fleaq> Really shit atm, cuz im at school trying to fix this shit xd
#79 [04:17] <Absol> Fleaq: Please keep it civil
#80 [04:17] <Fleaq> Sorry
#81 [04:17] <Fleaq> Im at school and its really bad internet ;/
#82 [04:17] <Fleaq> prob like 1 mb a sec
#83 [04:17] <Fleaq> xd
#84 [04:18] <Fleaq> But thanks man :)
#85 [04:21] <Fleaq> Should i just leave?
#86 [04:21] <Fleaq> Should i just leave?
#87 [04:21] * Fleaq [webchat@152.93.185.91] has left #minecrafthelp
#88 [05:29] * CapFan67 [~CapFan@2601:204:da80:279a:5d1c:6b06:b515:78c6] has quit. (Ping timeout: 183 seconds)
#89 [05:33] * CapFan67 [~CapFan@c-73-66-239-90.hsd1.ca.comcast.net] has joined #minecrafthelp
#90 [08:05] * Red_M [~potato@aperturescience.red-m.net] has quit. (Ping timeout: 190 seconds)
#91 [08:30] * Red_M [~potato@aperturescience.red-m.net] has joined #minecrafthelp
#92 [08:39] * e_l1997 [~quassel@77.240.75.41] has joined #minecrafthelp
#93 [09:20] * Lord_of_Life [~Lord@46.217.176.116] has quit. (Ping timeout: 183 seconds)
#94 [09:20] * Lord_of_Life [~Lord@46.217.56.130] has joined #minecrafthelp
#95 [10:18] * thelounge88 [webchat@d54C5D6A3.access.telenet.be] has joined #minecrafthelp
#96 [10:18] * Espercorn kicked thelounge88 from #minecrafthelp (Reason: helounge88 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#97 [11:16] * Webchat_17768 [webchat@c-98-193-149-173.hsd1.tn.comcast.net] has joined #minecrafthelp
#98 [11:16] * Espercorn kicked Webchat_17768 from #minecrafthelp (Reason: ebchat_17768 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#99 [12:12] * T [webchat@CPEa84e3fc77903-CMa84e3fc77900.cpe.net.cable.rogers.com] has joined #minecrafthelp
#100 [12:13] * T is now known as Guest51576
#101 [12:13] <Guest51576> My game wont play I just bought it but it crashes the second it starts\
#102 [12:13] <Greymagic27> ??> Guest51576 launcher/log
#103 [12:13] <Absol> Guest51576: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#104 [12:17] <Guest51576> thats alot to understand
#105 [12:17] <Greymagic27> Just follow the pictures and it should be ok :)
#106 [12:17] <Guest51576> ok thankyou :)
#107 [12:17] * Guest51576 [webchat@CPEa84e3fc77903-CMa84e3fc77900.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#108 [12:21] * bruno_legend [webchat@138-59-121-10.cliente.sumicity.net.br] has joined #minecrafthelp
#109 [12:21] <bruno_legend> hi
#110 [12:21] <bruno_legend> i need help
#111 [12:21] <Greymagic27> Hi, How can we help :)
#112 [12:22] <bruno_legend> my minecraft don´t open
#113 [12:22] <Greymagic27> What does it do?
#114 [12:22] <bruno_legend> the launcher opens but when i click to play
#115 [12:22] <bruno_legend> nothing happens
#116 [12:23] <Greymagic27> ??> bruno_legend launcher/log
#117 [12:23] <Absol> bruno_legend: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#118 [12:28] <bruno_legend> hi
#119 [12:28] <Greymagic27> hi
#120 [12:28] <bruno_legend> i am trying
#121 [12:29] * t [webchat@CPEa84e3fc77903-CMa84e3fc77900.cpe.net.cable.rogers.com] has joined #minecrafthelp
#122 [12:29] <bruno_legend> the window that should appear
#123 [12:29] <bruno_legend> the log one
#124 [12:29] * t is now known as Guest46604
#125 [12:29] <bruno_legend> disappear fast
#126 [12:30] <Guest46604> hello i lost this chat.. i just bought this game and it crashes the secong it starts in a world
#127 [12:30] <bruno_legend> and i can´t copy what is in it
#128 [12:30] <Greymagic27> ??> Guest46604 launcher/log
#129 [12:30] <Absol> Guest46604: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#130 [12:30] <Greymagic27> ??> bruno_legend win/reinst/full
#131 [12:30] <Absol> bruno_legend: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#132 [12:30] <Absol> bruno_legend: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#133 [12:31] <bruno_legend> ok
#134 [12:31] <bruno_legend> i will try,thanks!
#135 [12:32] <Guest46604> thn i give it to you?
#136 [12:32] <Greymagic27> Yes please
#137 [12:33] <Guest46604> ok i hope i can
#138 [12:36] <Guest46604> ok i pasted then what
#139 [12:36] <Greymagic27> Send the URL here
#140 [12:36] <Guest46604> im omn the last one
#141 [12:37] <Guest46604> https://paste.ubuntu.com/p/9jpRyb66jb/
#142 [12:37] <Guest46604> is that it?
#143 [12:38] <Greymagic27> Yep
#144 [12:38] <Greymagic27> ??> Guest46604 win/dxidag
#145 [12:38] <Greymagic27> ??> Guest46604 win/dxidag
#146 [12:38] <Greymagic27> ??> Guest46604 win/dxdiag
#147 [12:38] <Absol> Guest46604: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#148 [12:45] <bruno_legend> hi guys
#149 [12:46] <Greymagic27> Hi
#150 [12:46] <bruno_legend> my problem still the same
#151 [12:46] <bruno_legend> It opens the launcher,but when i put play,the game does not open
#152 [12:48] <bruno_legend> i wish i could show for you what is happening
#153 [12:51] * bruno_legend [webchat@138-59-121-10.cliente.sumicity.net.br] has quit. (Quit: webchat.esper.net)
#154 [12:51] <Guest46604> https://paste.ubuntu.com/p/MhX2STxtSR/
#155 [12:51] <Guest46604> Is that right?
#156 [12:54] <mattym> Guest46604, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#157 [12:56] <Guest46604> ok there is 2 files there
#158 [12:57] <Guest46604> which one?
#159 [12:57] <Guest46604> ok nevermind thankyou
#160 [12:59] <Guest46604> it cost money
#161 [12:59] <Guest46604> thats the only way this will work
#162 [13:00] <Lord_Ralex> What costs money...?
#163 [13:00] <Guest46604> the thing i was told to download for my game to work
#164 [13:00] <Lord_Ralex> No, it doesn't.
#165 [13:00] <Guest46604> it does
#166 [13:00] <Lord_Ralex> No, it doesn't.
#167 [13:01] <Lord_Ralex> You were told to download https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#168 [13:01] <Lord_Ralex> That does not cost anything.
#169 [13:01] <Guest46604> ok i downloaded it
#170 [13:01] <Guest46604> maybe it an addon
#171 [13:01] <Lord_Ralex> Then run and install it.
#172 [13:01] <Guest46604> i did
#173 [13:01] <Guest46604> its winrar right?
#174 [13:02] <Lord_Ralex> You should have used the first one, not the zip.
#175 [13:03] <Guest46604> its downloading now
#176 [13:04] <Guest46604> then thats it?
#177 [13:04] <Lord_Ralex> Run it.
#178 [13:04] <Guest46604> setup in progress it says
#179 [13:05] <Lord_Ralex> So let that install.
#180 [13:05] <Guest46604> k
#181 [13:06] <Guest46604> do i restart copmputer
#182 [13:06] <Lord_Ralex> Yes
#183 [13:06] <Guest46604> then i will lose you
#184 [13:07] <Lord_Ralex> And you can get back to this chat if it doesn't work.
#185 [13:07] <Guest46604> ok
#186 [13:11] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has joined #minecrafthelp
#187 [13:44] * Delaxarnyazer [~Delaxarny@2001:470:7cfb:eac::f5d5] has quit. (Read error: Connection reset by peer)
#188 [13:49] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
#189 [14:04] * Zunaka [~IceChat9@host-92-22-114-22.as13285.net] has joined #minecrafthelp
#190 [14:15] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has quit. (Read error: Connection reset by peer)
#191 [14:18] * Delaxarnyazer [~Delaxarny@2001:470:7cfb:eac::f5d5] has joined #minecrafthelp
#192 [14:19] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#193 [15:02] * Delaxarnyazer [~Delaxarny@2001:470:7cfb:eac::f5d5] has quit. (Ping timeout: 180 seconds)
#194 [15:19] * Delaxarnyazer [~Delaxarny@2001:470:7cfb:eac::f5d5] has joined #minecrafthelp
#195 [15:28] * Zunaka [~IceChat9@host-92-22-114-22.as13285.net] has quit. (Quit: Given the choice between you, I'll take the sea-sick crocodile.)
#196 [15:37] * ImLautaroP333 [webchat@254.116.1.190.powervt.com.ar] has joined #minecrafthelp
#197 [15:40] <ImLautaroP333> hi, when i dowload a new version of game, its appears to me a message, se message say: Unable to save the download
#198 [15:41] * QuietBoy [webchat@c-174-55-188-242.hsd1.pa.comcast.net] has joined #minecrafthelp
#199 [15:43] <QuietBoy> i been tryiing to download minecraftbut everytime i try it gives me a error saying no entry point found, i tried reinstalling multiple times but still nothing works
#200 [15:44] <ImLautaroP333> #minecrafthelp
#201 [15:44] <ImLautaroP333> Hola, cuando descargo una nueva versión del juego, me parece un mensaje que dice: No se puede guardar la descarga.
#202 [15:45] <ImLautaroP333> sorry: hi, when i download a new version of game, it's appears to me a message to say: Unable to save the download
#203 [15:45] * OtakuNeko22 [webchat@072-189-131-113.res.spectrum.com] has joined #minecrafthelp
#204 [15:46] <OtakuNeko22> Okay so I'm kinda in a special pickle here... and I don't know what to do. I have already emailed Mojang about this however they said that they deal with customer support and not technical.
#205 [15:47] <QuietBoy> i talked to mojang as well and didnt get any help from them
#206 [15:47] <OtakuNeko22> I bought minecraft ... oh years ago. I purchased it around I think 2013-14. I don't have the transaction ID as this was bought so long ago with a prepaid card that's long gone. I have Minecraft installed already, I have a enjin account attached to it (in which i can sign into with my verified character), however I am unable to figure out the passwo
#207 [15:47] <OtakuNeko22> rd to sign into the game. I am unable to send an email to myself due to my hotmail account being so old and unable to access it. I requested to change my active email on Jul 3, 2018, 4:58 PM. however when I click forgot password I received no email to dabomb0804@gmail.com (which is my working email). If I try running the launcher I downloaded from
#208 [15:47] <OtakuNeko22> 2013, my username (hotmail email) and password are inputted already, however when i click login it says "can't connect to minecraft.net" and if i click play offline it crashes. The other launcher I have I updated today and it has no information automatically inputted. Is there any way I can reset my password without having access to the hotmail acc
#209 [15:47] <OtakuNeko22> ount I can no longer access?
#210 [15:47] * Absol kicked OtakuNeko22 from #minecrafthelp (Reason: takuNeko22 :Stop spamming)
#211 [15:49] * OtakuNeko22 [webchat@072-189-131-113.res.spectrum.com] has joined #minecrafthelp
#212 [15:49] <OtakuNeko22> Um I got kicked for trying to copy and paste an email I sent to mojang wit the information I want you guys to check,
#213 [15:51] <OtakuNeko22> I bought minecraft ... oh years ago. I purchased it around I think 2013-14.
#214 [15:51] <OtakuNeko22> I don't have the transaction ID as this was bought so long ago with a prepaid card that's long gone. I have Minecraft installed already, I have an Enjin account attached to it (in which i can sign into with my verified character), however I am unable to figure out the password to sign into the game. I am unable to send an email to myself due to my
#215 [15:51] <OtakuNeko22> hotmail account being so old and unable to access it. I requested to change my active email on Jul 3, 2018, 4:58 PM. however when I click forgot password I received no email to *************** (my working email)
#216 [15:51] <OtakuNeko22> If I try running the launcher I downloaded from 2013, my username (hotmail email) and password are inputted already, however when i click login it says "can't connect to minecraft.net" and if i click play offline it crashes. The other launcher I have I updated today and it has no information automatically inputted. Is there any way I can reset my p
#217 [15:51] <OtakuNeko22> assword without having access to the hotmail account I can no longer access?
#218 [15:53] * QuietBoy [webchat@c-174-55-188-242.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#219 [15:59] <OtakuNeko22> (I might want to add that I attempted all the passwords I believe it could be.. which may have caused my account to be locked out ?)
#220 [16:16] <CapFan67> OtakuNeko22, Only Mojang will be able to resolve account password issues. Contacting them was the correct step. Ultimately, you'll need to demonstrate ownership of the account either through Transaction ID or other means that Mojang can help you with.
#221 [16:18] <OtakuNeko22> I sent screenshots of orginal download date the auto input info my enjoin acc thats linked sadly I have no other way to prove its mine except for misc. info that they probably cant pull up.
#222 [16:20] <CapFan67> OtakuNeko22, They will review their records and can tell you what other options you have, such as credit card number used to purchase the account, etc. Ultimately, if you can't demonstrate ownership, they can't help you. This prevents just anyone from taking control of accounts they don't own.
#223 [16:20] <thgilfodrol> OtakuNeko22: might be a bit of a stretch, but was it a prepaid card you used for other things as well?
#224 [16:20] <OtakuNeko22> I understand... I kind of went into this not expecting much... I bought this on a prepaid card in 2013 ... my dad got it for me.. so... yeah
#225 [16:21] <OtakuNeko22> I ment prepaid card for minecraft like the Minecraft prepaid cards..?
#226 [16:21] <thgilfodrol> OtakuNeko22: ah, thought you used a prepaid debit card. never mind then
#227 [16:22] <Harlock> when i bought a minecraft card i got a transaction pin in via email
#228 [16:22] <OtakuNeko22> Hmm... so I assume being able to sign into an enjin account that is directly linked to said minecraft account isnt enoughh proof to them.
#229 [16:23] <OtakuNeko22> this was back in 2013.. got it at GameStop. If I even got an email it would be on my hotmail.
#230 [16:23] <CapFan67> Enjin is a completely different service. It doesn't "link" to Mojang in anyway, other than entering a character into the Enjin database.
#231 [16:24] <OtakuNeko22> Well to do so you have to be able to sign nto the minecraft acc.
#232 [16:24] <Harlock> if you want to paste anything multiline you need to use a pastebin
#233 [16:25] <OtakuNeko22> I think it kicked me to begin with due to me having sent that too quickly. I removed the lines before sending.
#234 [16:25] <Harlock> it still came through on 4 lines
#235 [16:26] <OtakuNeko22> Huh... alright, guess I missed a a few.. thanks for letting me know ^
#236 [16:26] <Harlock> there might be a char per line limit on the server
#237 [16:27] <Harlock> and it auto breaks it
#238 [16:27] <OtakuNeko22> Do you think listing past passwords I know I used and usernames I have had on that account will help?
#239 [16:27] <Harlock> because words got split in the middle across lines
#240 [16:28] <CapFan67> OtakuNeko22, This is a public forum. Don't paste any passwords or private information here.
#241 [16:28] <OtakuNeko22> I will not do so, just wondering if it'll help the case for mojang, my bad on the missunderstanding.
#242 [16:28] <thgilfodrol> OtakuNeko22: username history is public knowledge, and passwords would likely not do anything (and is probably a bad idea)
#243 [16:29] <OtakuNeko22> Hmmm.. okay.. Well I guess worse comes to worse I'm stuck buying another copy.
#244 [16:29] <Harlock> your hotmail account got deactivated
#245 [16:29] <CapFan67> OtakuNeko22, Just so you're aware, the way modern password systems work, Mojang cannot see your passwords. they're stored as a hash (or salted hash). Providing them with clear text passwords won't help.
#246 [16:29] <Harlock> or you just can;t get into that either?
#247 [16:30] <Harlock> -just
#248 [16:30] <thgilfodrol> ^ and also having clear text passwords stored anywhere is a bad idea, even if it's in an email chain
#249 [16:31] <OtakuNeko22> I stopped using tht account for ... well a long time.. I contacted Microsoft support about getting back into it but sadly I can't remember enough information apparently to get the acc back.
#250 [16:31] <OtakuNeko22> Ouchie, forgot about hash files... hmm yep im in a werid position here..
#251 [16:33] <Harlock> since i joined here, half the people can't get into their registered email account and the other half are having crashing problem
#252 [16:33] <thgilfodrol> yeah, microsoft support was very very helpful (not) when a hotmail account I had was inaccessible
#253 [16:33] <CapFan67> Personally, I'd contact Mojang Support with a brief description of the problem, and ask what alternate means of verification are available to you.
#254 [16:34] <OtakuNeko22> Yeah a bot deemed my info unreliable enough to get it back. (Glad to know I'm not the only one...)
#255 [16:34] <Harlock> you can't get into the game at all right?
#256 [16:35] <OtakuNeko22> So I should reply to their email and clairfy that... and to answer you Harlock... that's the weird thing I cant seem to get.
#257 [16:35] <thgilfodrol> email provided by the big services have always been like that- e.g. google has absolutely no venues of 1 on 1 support if anything happens to your account, so anything a form can't do you're SOL there too
#258 [16:36] <thgilfodrol> perhaps I should just self host email \o/
#259 [16:36] <Harlock> always set up a backup email or phone number
#260 [16:36] <thgilfodrol> yeah
#261 [16:37] <OtakuNeko22> Running the old launcher version (original download) my PC (on laptop rn) My info is auto input but when I click play/login it says cant connect to minrecraft.net when I click play offline t crashes (probably cause I have to update my videocard driver).
#262 [16:37] <OtakuNeko22> (Keep in mind I had this account made in 201
#263 [16:37] <OtakuNeko22> 2013 I didnt really have another email or even a phone to link it to for backup, but yes if I get this acc back or another Im linking it)
#264 [16:39] <OtakuNeko22> I believe ... I was able to play maybe 3 months ago or so... maybe a bit longer. I remember being on the old launcher and I was on a solo server by myself messing around with copy paste for making a castle.
#265 [16:46] <Harlock> the launcher saves the password but i don;t know if there is a way to pull it out
#266 [16:46] <OtakuNeko22> Well I emailed them back clarifying I need assistance with account password reset without access to attached email and a few other things just now. As for a way to pull it out.. I don't think there is.. I tried the classic ctl+c and x but neither worked.
#267 [16:47] <Harlock> if it is a very old launcher you might have file called lastlogin in the root of .minecraft.
#268 [16:48] <OtakuNeko22> you may have saved me there.. Ill go take a look right now. (will take a bit to launch PC and etc)
#269 [16:49] <Harlock> https://www.wizardhax.com/minecraft-password-recovery-tool/
#270 [16:49] <Harlock> it would have to be a very very old launcher though
#271 [16:50] <OtakuNeko22> THough I may have kinda messed up.. I think i updated it or reset it before I closed game. oi, what is that magical link? hmm I dont think its that old... I'll check
#272 [16:50] <Harlock> and your account is probably not migrated to a new mojang account yet
#273 [16:50] <Harlock> if you use your minecraft username to sign in
#274 [16:50] <OtakuNeko22> I dont
#275 [16:51] <OtakuNeko22> wait do i... ? I dont remember... that's something else I should look into...
#276 [16:51] <OtakuNeko22> thanks, I think you may have just saved my rear end here.
#277 [16:53] <OtakuNeko22> I have a memory issue so trying to remmeber things is tough.. I think i used to use my email to sign in but... you may be right by my username. i'll give that a shot as well as checking files.
#278 [16:53] <thgilfodrol> OtakuNeko22: what's your username?
#279 [16:54] <OtakuNeko22> Err... why?
#280 [16:54] <OtakuNeko22> Buzzshaaodw
#281 [16:55] <OtakuNeko22> thats not it ^
#282 [16:55] <thgilfodrol> OtakuNeko22: yeah, nothing came up
#283 [16:55] <Harlock> hunter2
#284 [16:55] <OtakuNeko22> it's MyMatesWolfer i think
#285 [16:55] <thgilfodrol> OtakuNeko22: you can see if your account is migrated using the mojang api
#286 [16:55] <thgilfodrol> Harlock: I only see stars
#287 [16:55] * mralph [webchat@host86-157-109-90.range86-157.btcentralplus.com] has joined #minecrafthelp
#288 [16:55] <OtakuNeko22> where is that?
#289 [16:55] <Harlock> good, it still works
#290 [16:56] <thgilfodrol> OtakuNeko22: seems it's migrated, yeah
#291 [16:56] <OtakuNeko22> hmm
#292 [16:56] <thgilfodrol> OtakuNeko22: you changed your name in july, so it makes sense- you can only change names for migrated accounts
#293 [16:56] <Harlock> when did mojang start with the new account types
#294 [16:56] <thgilfodrol> eh, must've been something like 2014?
#295 [16:56] <OtakuNeko22> Yep I changed it a few times.. last was indeed July.
#296 [16:57] <thgilfodrol> IIRC 1.8 was when they started using UUIDs instead of names
#297 [16:57] <mralph> hi im struggling to run a steady 60fps game witha 1080ti and ryzen 2700x
#298 [16:57] <thgilfodrol> mralph: do you have any mods?
#299 [16:57] <mralph> nope
#300 [16:57] <Harlock> so OtakuNeko22 migrated much after 2013
#301 [16:57] <thgilfodrol> ??> mralph win/dxdiag
#302 [16:57] <Absol> mralph: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#303 [16:58] <Harlock> i get well over 200fps on a gtx 970
#304 [16:58] <OtakuNeko22> I wouldnt say much after ive been using email probably since email accounts on mojang was a thing .-.
#305 [16:59] <Harlock> and you never save passwords in a sign in chrome or anything
#306 [16:59] <OtakuNeko22> I mean I know all the passwords I typically use unless i changed it to some random nugget one ...
#307 [17:00] <OtakuNeko22> Okay so i have 3 downloads of MC launcher, 1 of which when launched still has me auto filled and seems to be an older launcher
#308 [17:00] <OtakuNeko22> the other two look much different and newer.
#309 [17:00] <mralph> https://paste.ubuntu.com/p/g8WSk2CVgc/
#310 [17:01] <OtakuNeko22> I opened file location ad found a file called lastlogin from 07/02/1
#311 [17:01] <OtakuNeko22> 13 * should I open it with notepad (its file format)
#312 [17:02] <Harlock> https://www.wizardhax.com/minecraft-password-recovery-tool/
#313 [17:02] <Harlock> you can use that on it
#314 [17:02] <Harlock> it needs to be decoded
#315 [17:02] <OtakuNeko22> Now the only issue is if I ever changed my password...
#316 [17:02] <Harlock> but it's likely an old password anyway
#317 [17:02] <OtakuNeko22> ^ bingo, but lets see!
#318 [17:03] <thgilfodrol> ??> mralph launcher/log-txt
#319 [17:03] <Absol> mralph: We need to see your full launcher log, which is created in the game directory.
#320 [17:04] <Absol> mralph: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#321 [17:04] * Robust [webchat@S010664777d8d5d63.vf.shawcable.net] has joined #minecrafthelp
#322 [17:04] <OtakuNeko22> the only issue is that this may be an old password but sure think
#323 [17:04] <OtakuNeko22> launcher_log.txt?
#324 [17:05] <Harlock> that is for mralph
#325 [17:05] <mralph> https://paste.ubuntu.com/p/jmV7MhybWF/
#326 [17:06] <Robust> Hi, my end gateway portal keeps teleporting me back to the original obsidian platform instead of going to outter islands
#327 [17:07] <Robust> its in the lastest snapshot version aswell
#328 [17:08] <thgilfodrol> Robust: https://bugs.mojang.com/browse/MC-138069
#329 [17:08] <thgilfodrol> Robust: it's a known issue. nothing to be done except waiting for a fix- you can vote for the issue for more visibility if you want, I suppose
#330 [17:08] <Robust> alright ty
#331 [17:08] <thgilfodrol> mralph: is that the full log?
#332 [17:08] <mralph> yes
#333 [17:09] <thgilfodrol> mralph: can you try it without optifine, on vanilla 1.13.2?
#334 [17:09] <thgilfodrol> mralph: (optifine is a mod)
#335 [17:09] <mralph> yeah ive installed that fater using forums to see if it makes a difference
#336 [17:09] <mralph> shall i reinstall it?
#337 [17:09] <OtakuNeko22> I found an old crash log.. the last time I played was with tht hotmail account on 04/07/18 (ima run tht wizzard when its done dowloading
#338 [17:10] <thgilfodrol> mralph: do you know how to get to your .minecraft folder?
#339 [17:10] <mralph> think so
#340 [17:11] <thgilfodrol> ??> mralph win/.minecraft
#341 [17:11] <Absol> mralph: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#342 [17:11] <mralph> go it
#343 [17:11] <mralph> got it
#344 [17:11] <thgilfodrol> mralph: close your launcher and game, and rename the folder to something like .minecraft-old.
#345 [17:12] <thgilfodrol> mralph: then try launching the game again, on a new 1.13.2 profile
#346 [17:13] <mralph> it wont let me rename
#347 [17:13] <mralph> wait ive got it
#348 [17:14] <thgilfodrol> mralph: make sure you include the period at the end
#349 [17:15] <mralph> new version installed
#350 [17:16] <mralph> what next?
#351 [17:17] <thgilfodrol> mralph: try launching the game, and loading a world
#352 [17:18] <mralph> same issues again
#353 [17:18] <mralph> it gets 60 very easily but cannot maintain that
#354 [17:18] <ImLautaroP333> hi, when i download a new version of game, it's appears to me a message to say: Unable to save the download
#355 [17:19] <thgilfodrol> mralph: is it flickering/stuttering below 60? does it ever go above 60?
#356 [17:19] <OtakuNeko22> I cant seem to download the wizzard...
#357 [17:19] <thgilfodrol> ImLautaroP333: what's the full, exact error?
#358 [17:19] * Enrique [webchat@customer-GDL-126-98.megared.net.mx] has joined #minecrafthelp
#359 [17:20] <Enrique> hi, minecraft doesn start, java error and the code is 1073740771
#360 [17:21] <thgilfodrol> ??> Enrique launcher/log-txt
#361 [17:21] <Absol> Enrique: We need to see your full launcher log, which is created in the game directory.
#362 [17:21] <Absol> Enrique: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#363 [17:22] <mralph> it doesnt go above 60 but drops heavily
#364 [17:23] <Enrique> ok I´ll try
#365 [17:23] <mralph> i just want it at a solid 60
#366 [17:25] <thgilfodrol> mralph: yeah, I'm at a loss for what could be causing it given the hardware you have
#367 [17:25] <thgilfodrol> mralph: perhaps try downgrading to an older gpu driver? make sure you uninstall then clean install
#368 [17:25] <Enrique> https://paste.ubuntu.com/p/8TRfwKFPC5/
#369 [17:27] <thgilfodrol> ??> Enrique tools/hjt
#370 [17:27] <Absol> Enrique: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#371 [17:27] <Absol> Enrique: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#372 [17:28] <mralph> is there nothing else we can do to fix?
#373 [17:29] <thgilfodrol> mralph: I'm not too sure- have you tried the gpu driver downgrade?
#374 [17:29] <mralph> ill have look
#375 [17:30] <Enrique> https://paste.ubuntu.com/p/6YxqRbgT6G/
#376 [17:33] <thgilfodrol> Enrique: can you try uninstalling Trusteer?
#377 [17:33] <Enrique> I think the gpu driver isnt the problem, because it began a few weeks ago and I did upgrade the driver after the crashes
#378 [17:34] <thgilfodrol> Enrique: the gpu driver instructions were for mralph
#379 [17:34] <Enrique> ok
#380 [17:34] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has quit. (Ping timeout: 202 seconds)
#381 [17:35] <thgilfodrol> Enrique: try the guide at http://www.trusteer.com/User-Guides/Rapport-User-Guide-3.5.1307/957.htm to stop the Trusteer Rapport service
#382 [17:37] <Enrique> Fantastic!!! Trusteer was the problem! Minecraft opens again!
#383 [17:37] <thgilfodrol> Enrique: awesome, thanks for getting back
#384 [17:38] <Enrique> thank you all! I´ll play again...
#385 [17:38] <thgilfodrol> Enrique: there's been a small spike in 1.13.2 crashes with that error code, and someone else had Trusteer who couldn't figure it out too
#386 [17:39] <Enrique> yes, that aplicattion is for protection online of Banamex
#387 [17:41] <thgilfodrol> Enrique: good to know, thanks for the info!
#388 [17:41] <Enrique> Let´s play! see you soon and thank you!!! bye
#389 [17:42] <thgilfodrol> Enrique: no problem, have fun
#390 [17:43] * mralph [webchat@host86-157-109-90.range86-157.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#391 [18:01] <ImLautaroP333> i cant send old message
#392 [18:03] * YetusFetusGoCommitSelfDeletus [webchat@accs-namao-199-19-217-186.net.albertacom.com] has joined #minecrafthelp
#393 [18:04] <YetusFetusGoCommitSelfDeletus> how do i fix the crash error The game crashed whilst initializing game
#394 [18:04] <YetusFetusGoCommitSelfDeletus> Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#395 [18:04] * YetusFetusGoCommitSelfDeletus is now known as Yeet
#396 [18:05] * Yeet [webchat@accs-namao-199-19-217-186.net.albertacom.com] has quit. (Client Quit)
#397 [18:06] <ImLautaroP333> the error says: No se ha podido guardar la descarga. open.ogg
#398 [18:18] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#399 [18:48] * CantPlayMinecraft [webchat@cpe-173-173-144-63.rgv.res.rr.com] has joined #minecrafthelp
#400 [18:51] <CantPlayMinecraft> I could really use some help. my minecraft has been broken for over a year. When i create a new world or try to load a world. at 100% loading it crashed and gives me this error
#401 [18:51] <CantPlayMinecraft> https://paste.ubuntu.com/p/vgfTNY4qKB/
#402 [18:51] <CantPlayMinecraft> i have to tried uninstalling java and minecraft already
#403 [18:54] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#404 [19:32] * lancito01 [webchat@181.118.227.152] has joined #minecrafthelp
#405 [19:32] <lancito01> Hello
#406 [19:33] <lancito01> I have a problem with Minecraft. Whenever I start playing, 1 minute later, my screen turns black and the fans in my computer start spinning like crazy.
#407 [19:34] <lancito01> Can someone helo me?
#408 [19:34] <lancito01> Help*
#409 [19:38] <CantPlayMinecraft> ive been waiting around 40 mins. i recommend reading above the chat
#410 [19:47] <thgilfodrol> ??> CantPlayMinecraft tools/hjt
#411 [19:47] <Absol> CantPlayMinecraft: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#412 [19:47] <Absol> CantPlayMinecraft: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#413 [19:55] <CantPlayMinecraft> you got it. thanks for the replty
#414 [19:56] <CantPlayMinecraft> https://paste.ubuntu.com/p/33JM4vKTwF/
#415 [20:08] <thgilfodrol> CantPlayMinecraft: sorry, didn't see your message. try disabling Intel Security, disabling the Discord Overlay, and uninstalling/shutting down Razer Synapse
#416 [20:19] * CantPlayMinecraft [webchat@cpe-173-173-144-63.rgv.res.rr.com] has joined #minecrafthelp
#417 [20:24] <CantPlayMinecraft> even tho it was intel security true key, that has been uninstalled, razer synapse uninstalled. and i did whatever the other step was too. same error
#418 [20:24] * mwills3000 [webchat@68-115-182-242.static.rxbo.nc.charter.com] has joined #minecrafthelp
#419 [20:25] <CantPlayMinecraft> forgot since i had to reboot and lost chat txt
#420 [20:25] <CantPlayMinecraft> oh the discord overlay was disabled as well
#421 [20:25] <mwills3000> hi
#422 [20:25] <mwills3000> i need nelp
#423 [20:25] <mwills3000> i can't connect to minecraft account
#424 [20:25] <mwills3000> its been 2 years or so since i connected last
#425 [20:26] <mwills3000> and It says that my email only has trial
#426 [20:26] <mwills3000> ?
#427 [20:31] * mwills3000 [webchat@68-115-182-242.static.rxbo.nc.charter.com] has quit. (Quit: webchat.esper.net)
#428 [20:32] * w32confickerwills [webchat@68-115-182-242.static.rxbo.nc.charter.com] has joined #minecrafthelp
#429 [20:32] <w32confickerwills> my account was hacked back in 2017 can anyone help
#430 [20:39] <CantPlayMinecraft> @absol here is my new pastebin after those + others being removed
#431 [20:39] <CantPlayMinecraft> https://paste.ubuntu.com/p/CBMRkj53xH/
#432 [20:48] * w32confickerwills [webchat@68-115-182-242.static.rxbo.nc.charter.com] has joined #minecrafthelp
#433 [21:05] * pico [pico@stuff.picocom.net] has quit. (Ping timeout: 190 seconds)
#434 [21:09] * rymate1234 [~rymate123@paid.for.by.rymate.co.uk] has quit. (Ping timeout: 190 seconds)
#435 [21:13] * pico [pico@stuff.picocom.net] has joined #minecrafthelp
#436 [21:17] * rymate1234 [~rymate123@paid.for.by.rymate.co.uk] has joined #minecrafthelp
#437 [21:20] * Lord_of_Life [~Lord@46.217.56.130] has quit. (Ping timeout: 190 seconds)
#438 [21:22] * Lord_of_Life [~Lord@46.217.129.196] has joined #minecrafthelp
#439 [21:32] * CantPlayMinecraft [webchat@cpe-173-173-144-63.rgv.res.rr.com] has quit. (Quit: webchat.esper.net)
#440 [21:33] * Francisco [webchat@186-105-142-190.fibra.movistar.cl] has joined #minecrafthelp
#441 [21:35] <Francisco> Hi!!
#442 [21:39] <Francisco> I need help with my account, I have not connected for a long time and I have forgotten the verification data (name of teacher, favorite animal, etc) I remember my password, but I can not change the data because I no longer have access to the email with which creates the account. I wanted to ask if there is any way to change the email to a current o
#443 [21:39] <Francisco> ne and together with them the verification data. Thank you
#444 [21:39] <Francisco> PS: I speak Spanish, and I am using the google translator. Sorry if the words are inaccurate
#445 [21:40] <CapFan67> Francisco, Mojang can help you change your email, and can offer alternate means of validation.
#446 [21:40] <CapFan67> ??> Francisco mojang/email
#447 [21:40] <Absol> Francisco: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#448 [21:40] <Absol> Francisco: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#449 [21:41] <CapFan67> Francisco, You may need your Transaction ID when contacting them.
#450 [21:41] <CapFan67> ??> Francisco account/trans-id
#451 [21:41] <Absol> Francisco: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#452 [21:49] <Francisco> thank you very much, it was very helpful <3
#453 [22:38] * CantPlayMinecraft [webchat@cpe-173-173-144-63.rgv.res.rr.com] has joined #minecrafthelp
#454 [23:06] * Nija [webchat@c-73-76-167-138.hsd1.tx.comcast.net] has joined #minecrafthelp
#455 [23:06] <Nija> Hi, When I open Minecraft it says Java(SE) Binary not responding. I removed all anti virus I uninstalled all Minecraft and files then installed. Uninstalled all java and new one still no My specs. GeForce NVIDIA 1050ti 16GB RAM and everything is very good so not from specs so why? Any other soloutions And also I think. It’s from the nvida but I ins
#456 [23:06] <Nija> talled latest one and it. Works but doesn’t open minecraft I try it with my secound driver but. It’s a 630 it cant. Handle it seems super glitchy but works what do I do for the GeForce to work?
#457 [23:08] * Nija [webchat@c-73-76-167-138.hsd1.tx.comcast.net] has quit. (Client Quit)