#1 [16:56] * AuBot [~Bot@172-124-66-76.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#2 [17:39] * EduFerreira00HD [webchat@b3d6d1b9.virtua.com.br] has joined #minecrafthelp
#3 [17:39] <EduFerreira00HD> hi
#4 [17:40] <EduFerreira00HD> i have a problem
#5 [17:42] <mattym> EduFerreira00HD, Explain whats happening.
#6 [17:42] <EduFerreira00HD> I can not log my account on the site, when I try to enter a minecraft server from the authentication erro
#7 [17:43] <mattym> ??> EduFerreira00HD tools/hjt
#8 [17:43] <Absol> EduFerreira00HD: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9 [17:43] <EduFerreira00HD> I logged out of the launcher to try again and it is not entering the account, giving: Could not connect to the server.
#10 [17:43] <Absol> EduFerreira00HD: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#11 [17:45] <EduFerreira00HD> ok
#12 [17:45] <EduFerreira00HD> I pass the link here in the same chat?
#13 [17:47] <mattym> Yes
#14 [17:49] <EduFerreira00HD> okay
#15 [17:51] <EduFerreira00HD> here is the link: https://paste.ubuntu.com/p/nVYv968kGN/
#16 [17:51] <mattym> ??> EduFerreira00HD info/mcleaks
#17 [17:51] <Absol> EduFerreira00HD: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#18 [17:51] <Absol> EduFerreira00HD: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#19 [17:51] <mattym> ??> EduFerreira00HD win/hosts/edit
#20 [17:51] <Absol> EduFerreira00HD: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#21 [17:51] <Absol> EduFerreira00HD: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#22 [17:54] <EduFerreira00HD> where do i find the host file?
#23 [17:56] <mattym> EduFerreira00HD, Read what Absol wrote
#24 [18:04] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#25 [18:09] <EduFerreira00HD> I followed the steps, I took what you requested in the host file, now it gave an incorrect user or password problem
#26 [18:09] <EduFerreira00HD> what can i do?
#27 [18:09] <mattym> EduFerreira00HD, Did you remove the lines with Mojang in them from the hosts file?
#28 [18:10] <EduFerreira00HD> yes
#29 [18:10] <mattym> EduFerreira00HD, Did you save it?
#30 [18:10] <EduFerreira00HD> yes
#31 [18:10] <mattym> EduFerreira00HD, Restarted the launcher?
#32 [18:11] <EduFerreira00HD> yes
#33 [18:12] <mattym> EduFerreira00HD, What are the errors you get on the launcher and website saying now?
#34 [18:14] <EduFerreira00HD> in the site is normal, but the launcher is giving: Failed to logon. Invalid user name or password.
#35 [18:14] <mattym> EduFerreira00HD, Can you check the hosts file and make sure its fixed.
#36 [18:15] * Guest39284 is now known as webrosc
#37 [18:16] <EduFerreira00HD> on the site I connected, I try to change the password for it? The host file is without what you asked for
#38 [18:16] <mattym> ??> EduFerreira00HD launcher/relog
#39 [18:16] <Absol> EduFerreira00HD: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#40 [18:20] <EduFerreira00HD> in the site the password is the same but in the launcher it is giving password error
#41 [18:20] <EduFerreira00HD> How do I change my password on the site?
#42 [18:20] <mattym> ??> EduFerreira00HD password/reset
#43 [18:20] <mattym> EduFerreira00HD, One moment.
#44 [18:21] <EduFerreira00HD> okay
#45 [18:21] <mattym> ??> EduFerreira00HD account/reset-password
#46 [18:21] <Absol> EduFerreira00HD: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#47 [18:21] <Absol> EduFerreira00HD: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#48 [18:23] <EduFerreira00HD> okay
#49 [18:27] <EduFerreira00HD> thank you very much, I love playing minecraft I was very sad
#50 [18:28] <EduFerreira00HD> Sorry to have installed this, I just went to test, I promise never to download it again
#51 [18:44] * EduFerreira00HD [webchat@b3d6d1b9.virtua.com.br] has quit. (Quit: webchat.esper.net)
#52 [19:03] * puma1972 [webchat@bl13-120-21.dsl.telepac.pt] has joined #minecrafthelp
#53 [19:03] * puma1972 [webchat@bl13-120-21.dsl.telepac.pt] has quit. (Client Quit)
#54 [19:11] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#55 [20:08] * e_l1997 [~quassel@77.240.75.41] has quit. (Read error: Connection reset by peer)
#56 [21:06] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Ping timeout: 190 seconds)
#57 [21:24] * Lord_of_Life [~Lord@77.28.104.218] has quit. (Ping timeout: 190 seconds)
#58 [21:30] * Lord_of_Life [~Lord@46.217.122.29] has joined #minecrafthelp
#59 [21:49] * DigiDogo [webchat@c-75-74-199-36.hsd1.fl.comcast.net] has joined #minecrafthelp
#60 [21:50] <DigiDogo> I am struggling with entering a server, as I join, the screen freezes and I cannot play.