#MinecraftHelp > 2019-02-03
#1 [00:12] * ninefour [webchat@209-193-22-239-radius.dynamic.acsalaska.net] has joined #minecrafthelp
#2 [00:12] <ninefour> hello
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#4 [00:14] * Jesus [webchat@99-32-161-132.lightspeed.iplsin.sbcglobal.net] has joined #minecrafthelp
#5 [00:15] <Jesus> Hey so my Minecraft keeps crashing
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#12 [01:15] <Boodi> Hello
#13 [01:16] <Boodi> hi
#14 [01:16] <Boodi> my minecraft isnt updating
#15 [01:16] <Boodi> it says that the Name: ar_sa.json isnt working
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#17 [01:29] * Oldschool [webchat@ool-18e46b68.dyn.optonline.net] has joined #minecrafthelp
#18 [01:30] * ghrim [webchat@c-73-206-96-83.hsd1.tx.comcast.net] has joined #minecrafthelp
#19 [01:31] <ghrim> Anyone here?
#20 [01:31] <ghrim> So i want to get the windows 10 ed and i went to redeem the code but its not emailing itself to me
#21 [01:31] <Oldschool> Hello the following is my question. I am trying to recover an old account with alot of data and when I say old I mean a few years old. However not only have I forgotten my email and dont have my transcation history, but I found something else which really got me angry. When I searhched up my old username online I found it with my old skin, meaning
#22 [01:31] <Oldschool> it is still there!! However, for some odd reason my username and skin have changed. I have proof for everything that someone has changed my identity. I can even provide old passwords. Can someone please help me get rid of this hacker now. I have lost money
#23 [01:32] <Oldschool> also its infringement on a childhood memory and im not to happy about this
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#25 [01:54] * _mr_pozitiv4ik_ [webchat@pool-46-63-86-191.x-city.ua] has joined #minecrafthelp
#26 [01:55] <_mr_pozitiv4ik_> Меня взломалы
#27 [01:55] <_mr_pozitiv4ik_> I'm hacked
#28 [01:56] * _mr_pozitiv4ik_ [webchat@pool-46-63-86-191.x-city.ua] has quit. (Client Quit)
#29 [01:56] * Jan [webchat@85-76-74-53-nat.elisa-mobile.fi] has joined #minecrafthelp
#30 [01:56] <Jan> hello
#31 [01:56] * Jan is now known as Guest27530
#32 [01:56] <Guest27530> what
#33 [01:57] * Guest27530 [webchat@85-76-74-53-nat.elisa-mobile.fi] has quit. (Client Quit)
#34 [01:58] * _mr_pozitiv4ik [webchat@pool-46-63-86-191.x-city.ua] has joined #minecrafthelp
#35 [01:58] <_mr_pozitiv4ik> I'm hacked
#36 [01:59] * _mr_pozitiv4ik [webchat@pool-46-63-86-191.x-city.ua] has quit. (Client Quit)
#37 [02:02] * _mr_pozitiv4ik [webchat@pool-46-63-86-191.x-city.ua] has joined #minecrafthelp
#38 [02:02] <_mr_pozitiv4ik> I have a check, I also hacked the real mail, but I changed the account to another post! And he writes that the account of the mail has been changed
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#40 [02:13] * Kingy [webchat@58-6-236-194.dyn.iinet.net.au] has joined #minecrafthelp
#41 [02:13] <Kingy> I cant sign into my account
#42 [02:15] * Kingy [webchat@58-6-236-194.dyn.iinet.net.au] has quit. (Client Quit)
#43 [02:34] * playdoughpoop [webchat@S010600fc8d337813.ed.shawcable.net] has joined #minecrafthelp
#44 [02:35] <playdoughpoop> I am trying to access my account however I made this 8 years ago and no longer have access to my email I signed up with. Also I am having issues with my security questions, although I remember 2 of the 3 I still can not get access and I need them to change my email as well. I would really appreciate help as I am trying to buy a realm. Thanks!
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#46 [03:40] * Absol kicked Notch from #minecrafthelp (Reason: otch :You are not Notch (#562))
#47 [04:00] * peem [webchat@184-22-122-0.24.nat.tls1b-cgn03.myaisfibre.com] has joined #minecrafthelp
#48 [04:00] <peem> Unable to save download. oj_ca.json
#49 [04:00] <peem> how to fix it
#50 [04:31] * MrDavidDo_YT [webchat@ip-188-0-201-172.ppp.tvoynet.ru] has joined #minecrafthelp
#51 [04:34] * Zorainna [webchat@225.126.208.46.dyn.plus.net] has joined #minecrafthelp
#52 [04:35] <Zorainna> Hello, my minecraft account was hacked and everything was changed. I managed to recover it, change all my passwords and add security questions but they have also changed my username. Can I change it back?
#53 [04:36] <Zorainna> I even had to delete a minecraft realm that they activated on my account that I had no clue about so I'm really upset by everything and quite stressed out currently.
#54 [04:38] * Zorainna [webchat@225.126.208.46.dyn.plus.net] has quit. (Client Quit)
#55 [04:42] <MrDavidDo_YT> yesterday I played on server hypixel without a problem. Now I can't connect to it. Message: Failed to login: The authentication servers are currently down for maintenance. However, the server looks fine.
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#58 [05:29] * guerris [webchat@host219-141-dynamic.43-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#59 [05:30] <guerris> Hi, I'm having troubles logging in my account: password is not recognized, and asking to reset the password I'm not receiving the instruction email. How can I do?
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#62 [06:03] * gostriderz [webchat@c-68-59-75-239.hsd1.fl.comcast.net] has joined #minecrafthelp
#63 [06:03] <gostriderz> on my game. im having a issue where its showing a error. and I don't know why its happening this is the error
#64 [06:04] <gostriderz> Error details: The cloud file provider is not runningFilename on disk: javaw.exePath: C:\Users\crg74\OneDrive\Documents\Curse\Minecraft\Install\runtime\jre-x64\1.8.0_51\bin\javaw.exe
#65 [06:04] <gostriderz> Exists: file
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#67 [06:16] * jaime [webchat@b019cca4.bb.sky.com] has joined #minecrafthelp
#68 [06:17] <jaime> hello why cant i download the 1.13.2 version of the game
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#70 [06:28] * Lena2010 [webchat@p5DC7A26C.dip0.t-ipconnect.de] has joined #minecrafthelp
#71 [06:29] <Lena2010> hallo
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#75 [06:48] * SuperMan [webchat@197.230.152.104] has joined #minecrafthelp
#76 [06:48] <SuperMan> Can anybody help me ? :'(.
#77 [06:48] <SuperMan> The e-mail of my account is changed
#78 [06:48] <SuperMan> and when i click to the link for back the email
#79 [06:48] <SuperMan> it said me "invalid token" :'(.
#80 [07:02] * Ana [webchat@pool-173-56-48-108.nycmny.fios.verizon.net] has joined #minecrafthelp
#81 [07:03] <Ana> I forgot my log in to my iPad Minecraft. The only thing I have is my Apple ID that I purchased the mine craft coins from
#82 [07:05] * JPDOMINGUES [webchat@191-205-195-175.user.vivozap.com.br] has joined #minecrafthelp
#83 [07:06] <JPDOMINGUES> Dear, I didn´t start the game
#84 [07:06] <JPDOMINGUES> I bought some minutes ago and dowload the game
#85 [07:06] <JPDOMINGUES> but there is a error
#86 [07:06] <JPDOMINGUES> " Could not save the download. Carve2. ogg "
#87 [07:07] <JPDOMINGUES> what I can do to solve the problem?
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#89 [07:36] * fgh [webchat@02dd2f4e.bb.sky.com] has joined #minecrafthelp
#90 [07:38] <fgh> when i press the download 1.13.2 it says it can't download
#91 [07:41] <urielsalis> ??> fgh tools/hjt
#92 [07:41] <Absol> fgh: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#93 [07:41] <Absol> fgh: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#94 [07:42] * Pepsi930 [webchat@87-52-42-42-cable.dk.customer.tdc.net] has joined #minecrafthelp
#95 [07:42] <Pepsi930> Hey guys. I cant login to minecraft?
#96 [07:43] <urielsalis> Pepsi930, what happens when you try?
#97 [07:43] <Pepsi930> It just says fail .(
#98 [07:43] <Pepsi930> :) *
#99 [07:44] <urielsalis> Pepsi930, what is the full message?
#100 [07:44] * Joezen [webchat@119247019135.ctinets.com] has joined #minecrafthelp
#101 [07:45] <Joezen> unable to receive password reset email
#102 [07:45] <Pepsi930> Omg my disk is full thats why. Sorry for wasting your time
#103 [07:46] * Pepsi930 [webchat@87-52-42-42-cable.dk.customer.tdc.net] has quit. (Client Quit)
#104 [07:46] <urielsalis> ??> Joezen account/send-email
#105 [07:46] <Absol> Joezen: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#106 [07:46] <Absol> Joezen: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#110 [08:01] * IMxkey [webchat@cpc109655-know17-2-0-cust348.17-2.cable.virginm.net] has joined #minecrafthelp
#111 [08:02] <IMxkey> Hello.
#112 [08:02] <IMxkey> I'm having trouble with merging my account I bought back in 2009/10 (around that time) to a Mojang account. Because I logged in with Username for all those years I forgot the email address I used for it, is there any way I can get my email changed?
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#115 [08:04] <tyteen4a03> ??> IMxkey account/send-email
#116 [08:04] <Absol> IMxkey: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#117 [08:04] <Absol> IMxkey: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#118 [08:05] * test [webchat@host-92-25-41-220.as13285.net] has joined #minecrafthelp
#119 [08:05] <IMxkey> I paid for it with my nans debit card. There's no way I'd be able to get the Transaction ID from that long ago.
#120 [08:05] <tyteen4a03> ??> IMxkey account/trans-id/dibs
#121 [08:05] <Absol> IMxkey: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#122 [08:05] <Absol> IMxkey: Contact Mojang directly stating that you paid via the DIBS system; they will provide further instructions.
#123 [08:07] <IMxkey> I can't log into the minecraft website to get receive that transaction ID though because it requires me to log in with Email. I can still log into the actual game though using my Username.
#124 [08:07] <tyteen4a03> IMxkey: just tell Mojang you paid in 2009
#125 [08:07] <IMxkey> Alright. Thankyou.
#126 [08:08] <IMxkey> Do you have a link to the page I send an email by any chance? I did send one earlier but I've forgotten where I found the page now.
#127 [08:08] <IMxkey> Found it.
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#129 [08:15] * raf [webchat@207.179.164.32] has joined #minecrafthelp
#130 [08:16] <raf> hello
#131 [08:16] <raf> my minecraft wont respond on the mojang screen and never does.
#132 [08:16] <raf> its been like thaT for months and i dont know how to fix it
#133 [08:17] * Alex5 [webchat@p54A45A9B.dip0.t-ipconnect.de] has joined #minecrafthelp
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#135 [08:18] <CapFan67> raf, That's sometimes caused by incompatible software. Let's see what's running:
#136 [08:18] <CapFan67> ??> raf tools/hjt
#137 [08:19] <Absol> raf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#138 [08:19] <Absol> raf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#139 [08:19] <raf> are you sure?
#140 [08:20] <CapFan67> raf, This is actually one of the easier issues to fix. I tackle this one a dozen or so times each day.
#141 [08:20] <CapFan67> raf, What the utility does is create a list of what's running. We have a small tool that quickly points out incompatible software on our list to make the process quick and efficient.
#142 [08:21] <raf> ok i did it now what
#143 [08:21] <raf> im on a notepad
#144 [08:21] * IMxkey [webchat@cpc109655-know17-2-0-cust348.17-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#145 [08:21] <CapFan67> raf, As the instructions indicate, post the results to the website listed, fill in "poster" and "content", then click "Paste!"
#146 [08:21] <CapFan67> raf, Then post the resulting page URL here.
#147 [08:22] <raf> can i just directly paste it here?
#148 [08:22] <CapFan67> raf, No. It's a very long report and you'll get kicked for spam 3 lines in.
#149 [08:22] <raf> ok
#150 [08:23] <raf> where is fill in poster
#151 [08:23] <raf> im bad with directions
#152 [08:23] <CapFan67> raf, the top field
#153 [08:24] <raf> oh my goodness please guide me im blind
#154 [08:25] <CapFan67> raf, click the website. fill in "poster" with anything. fill in "content" with the tool output. click paste!
#155 [08:26] <raf> ive done it
#156 [08:26] * MrAnarch [webchat@i15-les01-ix2-62-34-30-99.sfr.lns.abo.bbox.fr] has joined #minecrafthelp
#157 [08:26] <CapFan67> raf, post the resulting URL here.
#158 [08:26] <raf> https://paste.ubuntu.com/p/tnjXbwMtMC/
#159 [08:27] <CapFan67> raf, You have two things that cause this. Make sure Discord Overlay is disabled. Also (the big one), you have malware that does exactly this (PremierOpinion) I'll post removal instructions:
#160 [08:27] <CapFan67> ??> raf av/adwcleaner
#161 [08:27] <Absol> raf: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#162 [08:27] <Absol> raf: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#163 [08:28] <raf> thank you ill be back
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#165 [08:35] * MrAnarch [webchat@62-34-30-99.abo.bbox.fr] has joined #minecrafthelp
#166 [08:38] * Morge [webchat@2.26.240.210] has joined #minecrafthelp
#167 [08:39] <Morge> Hey, I have been unable to access the Minecraft servers, I cant log in on the launcher or the website. it says 'could not connect to server' why wont it work?
#168 [08:42] * MrAnarch [webchat@62-34-30-99.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#169 [08:43] * Moi [webchat@i15-les01-ix2-62-34-30-99.sfr.lns.abo.bbox.fr] has joined #minecrafthelp
#170 [08:44] <Moi> Hey. My problem is that I can't connect to minecraft.net with my Mojang account and so I can't play Minecraft: Java Edition. Anyone have a solution? (I'm sorry if there are any mistakes, I'm not very good in English)
#171 [08:44] <Morge> does is say 'could not connect to server'
#172 [08:46] * fran [webchat@host108.181-110-75.telecom.net.ar] has joined #minecrafthelp
#173 [08:46] * raf [webchat@207.179.164.32] has joined #minecrafthelp
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#175 [08:47] <raf> hey i was talking with someone else earlier and i followed their instructions and they told me to come back after i restarted my computer but i dont know where to find them
#176 [08:47] <Morge> from what I can tell no one has answers just questions
#177 [08:47] <raf> what do you mean?
#178 [08:48] <Morge> no one has answers on here
#179 [08:48] <raf> are a helper?
#180 [08:48] <Morge> no
#181 [08:48] <raf> oh
#182 [08:48] <urielsalis> hi Morge
#183 [08:48] <urielsalis> hi raf
#184 [08:48] <raf> hey
#185 [08:48] <Morge> hey
#186 [08:49] <urielsalis> ??> Morge tools/hjt
#187 [08:49] <Absol> Morge: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#188 [08:49] <fran> Hi, I'm having a problem, what should I do?
#189 [08:49] <raf> can u get me to capfan
#190 [08:49] <Absol> Morge: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#191 [08:49] <urielsalis> Morge, what happens when you try?
#192 [08:49] <raf> i was talking to him earlier
#193 [08:49] <urielsalis> fran, what problem?
#194 [08:49] <urielsalis> raf, have you run adwcleaner?
#195 [08:50] <raf> i did
#196 [08:50] <urielsalis> raf, and the same problem still happens?
#197 [08:50] <raf> yes
#198 [08:50] <urielsalis> raf, can you make a new hjt report?
#199 [08:50] <raf> he also said to turn off discord overlay and i did
#200 [08:50] <urielsalis> ??> raf tools/hjt
#201 [08:50] <Absol> raf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#202 [08:50] <Absol> raf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#203 [08:51] <Morge> https://paste.ubuntu.com/p/dC2fQjH6cx/
#204 [08:51] <Morge> there ya go
#205 [08:52] <fran> I downloaded a Minecraft launcher from the official website and when I downloaded the demonstration I got errors
#206 [08:52] <urielsalis> ??> Morge info/mcleaks
#207 [08:52] <Absol> Morge: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#208 [08:52] <Absol> Morge: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#209 [08:52] <urielsalis> ??> Morge win/hosts/edit
#210 [08:52] <Absol> Morge: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#211 [08:52] <Absol> Morge: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#212 [08:52] <urielsalis> fran, what errors?
#213 [08:52] <raf> its not giving me a link to paste
#214 [08:52] <urielsalis> raf, it should be the same instructions you already followed, try reading them again to see if you missed anything
#215 [08:53] <raf> https://paste.ubuntu.com/p/ySJRc6GkKJ/
#216 [08:53] <raf> got it
#217 [08:53] * Fulltit [webchat@mor91-2-82-234-93-69.fbx.proxad.net] has joined #minecrafthelp
#218 [08:53] <urielsalis> raf, are you in a school or work pc?
#219 [08:54] <raf> its a laptop and i use it sometimes for games
#220 [08:54] <raf> so i guess worl
#221 [08:54] <raf> work*
#222 [08:54] <Fulltit> work pc
#223 [08:54] <Fulltit> my skin my pasword and my name in game are changed
#224 [08:55] <urielsalis> ??> Fulltit account/send-email
#225 [08:55] <Absol> Fulltit: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#226 [08:55] <Absol> Fulltit: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#227 [08:55] <urielsalis> raf, any mods?
#228 [08:55] <urielsalis> raf, resource packs?
#229 [08:55] <raf> i dont think so
#230 [08:55] <Fulltit> no any mods
#231 [08:55] <raf> because i reinstalled the game
#232 [08:55] <Fulltit> no its a normal game
#233 [08:55] <urielsalis> Fulltit, only messages starting with your name are for you
#234 [08:55] <raf> my .minecraft is empty
#235 [08:55] <urielsalis> ??> raf win/dxdiag
#236 [08:55] <Absol> raf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#237 [08:56] <urielsalis> Fulltit, follow the instructions absol gave you with your name
#238 [08:56] <fran> every time I try to download the demonstration I get a different error name for example: fa_ir.json
#239 [08:56] <urielsalis> ??> fran tools/hjt
#240 [08:56] <Absol> fran: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#241 [08:56] <Absol> fran: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#242 [08:57] <Fulltit> ok tanks
#243 [08:58] <CapFan67> raf, Did you test after running the AWCleaner, or just jump into more troubleshooting?
#244 [08:58] <raf> this dxdiag thing has personal photos in it
#245 [08:58] <Moi> Hey. I can't connect to minecraft.net with my Mojang account and therefore I can't play Minecraft: Java Edition. Anyone have a solution? (I'm sorry if there are any mistakes, I'm not very good in English)
#246 [08:58] <raf> no it didnt work after i did awcleaner
#247 [08:59] <CapFan67> raf, The first run take some time, as it's downloading assets. I recommend waiting a few minutes to make sure it's not working (since downloading "feels" the same as not responding). Did you let it sit for a few minutes when you tested?
#248 [08:59] <fran> ??
#249 [08:59] <raf> what do you mean run
#250 [08:59] <raf> its the same problem as before
#251 [09:00] <raf> it justr says not responding and it never responds
#252 [09:00] <CapFan67> raf, that was my question. Did you wait a few minutes before deciding it wasn't going to launch before killing it an posting here. ..but if you did, then that's fine. urielsalis has you on track. (i've stepped away, but noticed you were back).
#253 [09:00] * _NerdSs [webchat@lreunion-656-1-35-61.w81-248.abo.wanadoo.fr] has joined #minecrafthelp
#254 [09:01] <urielsalis> ??> fran tools/hjt
#255 [09:01] <Absol> fran: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#256 [09:01] <Absol> fran: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#257 [09:01] <raf> yea the thing is it will never run no matter what and youre right i didnt wait but i dont think it did anything
#258 [09:01] <urielsalis> raf, the question is how many minutes you waited to see if it would work, without touching anything
#259 [09:01] <raf> before or now?
#260 [09:01] <Morge> hey
#261 [09:02] <Morge> so I went into that file
#262 [09:02] <Morge> but there is no hosts
#263 [09:02] <Morge> it goes up to etc
#264 [09:02] <Morge> then its empty
#265 [09:02] <CapFan67> raf, What I frequently see is people assuming it's never going to respond just like always after we fix it. They say, "it still doesn't work". then a minute or two later say, "wait, it's working!".
#266 [09:02] <raf> oh my god it worked
#267 [09:02] <CapFan67> raf, Just making sure you gave it time. All good.
#268 [09:03] <raf> thank you so much its been over 6 montsh
#269 [09:03] <raf> i love you
#270 [09:03] <raf> no homo
#271 [09:03] <urielsalis> Morge, make sure you are in the correct path
#272 [09:03] <Morge> got it
#273 [09:03] <Morge> what do I do with i
#274 [09:03] <Morge> t
#275 [09:04] <_NerdSs> Hello I'm French and I lost my name and my email address and password ... help me... the nickname was _NerdSs please help me I suplie you j have to pay a lot of things on this account
#276 [09:04] <raf> goodbye
#277 [09:04] <urielsalis> ??> Morge info/mcleaks
#278 [09:04] <Absol> Morge: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#279 [09:04] <Absol> Morge: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#280 [09:04] * raf [webchat@207.179.164.32] has quit. (Quit: webchat.esper.net)
#281 [09:04] <urielsalis> ??> Morge win/hosts/edit
#282 [09:04] <Absol> Morge: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#283 [09:04] <Absol> Morge: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#284 [09:04] <Morge> yeah its open
#285 [09:04] <urielsalis> ??> _NerdSs account/send-email
#286 [09:04] <Absol> _NerdSs: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#287 [09:04] <Absol> _NerdSs: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#288 [09:04] <Morge> should I just remove the text?
#289 [09:04] <urielsalis> Morge, remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#290 [09:05] <Morge> so remove the text
#291 [09:05] <_NerdSs> I also lost my email ..
#292 [09:05] <urielsalis> _NerdSs, recovering the email would be the faster option
#293 [09:05] <Morge> its removed
#294 [09:05] <Morge> should it work now?
#295 [09:06] <urielsalis> _NerdSs, if you cant, you need to fill the form Absol gave to you
#296 [09:06] <urielsalis> Morge, save the file and try
#297 [09:06] <Morge> I need to go online to try, Minecraft was uninstalled
#298 [09:06] <Morge> it works
#299 [09:06] <Morge> thanks
#300 [09:06] * Morge [webchat@2.26.240.210] has quit. (Quit: webchat.esper.net)
#301 [09:07] <Moi> Hey. I can't connect to minecraft.net with my Mojang account and therefore I can't play Minecraft: Java Edition.
#302 [09:08] <urielsalis> Moi, what happens when you try?
#303 [09:08] * _NerdSs [webchat@lreunion-656-1-35-61.w81-248.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#304 [09:09] <Moi> An error has prevented the processing of your request. Please try again.
#305 [09:09] <urielsalis> ??> Moi tools/hjt
#306 [09:10] <Absol> Moi: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#307 [09:10] <Absol> Moi: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#308 [09:13] <Moi> https://paste.ubuntu.com/p/nyqnr5CHVk/
#309 [09:13] <fran> absol that I should put in syntax?
#310 [09:13] <urielsalis> ??> Moi info/mcleaks
#311 [09:13] <Absol> Moi: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#312 [09:13] <Absol> Moi: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#313 [09:14] <urielsalis> ??> Moi win/hosts/edit
#314 [09:14] <Absol> Moi: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#315 [09:14] <Absol> Moi: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#316 [09:14] <urielsalis> fran, leave it as is
#317 [09:18] <fran> I think I already did it
#318 [09:18] <urielsalis> fran, give us the link
#319 [09:19] <fran> /paste.ubuntu.com/p/THJVKpJm8K/
#320 [09:20] <Moi> 35.156.90.191 authserver.mojang.com
#321 [09:20] <Moi> 35.156.90.191 sessionserver.mojang.com
#322 [09:20] <urielsalis> Moi, remove those lines
#323 [09:20] <urielsalis> ??> fran av/bytefence
#324 [09:21] <Absol> fran: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#325 [09:21] <urielsalis> fran, make sure the VPN is turned off too
#326 [09:21] * Drool [~drool@host81-147-70-45.range81-147.btcentralplus.com] has quit. (Remote host closed the connection)
#327 [09:21] <urielsalis> fran, and 360 total security is usually ineffective
#328 [09:25] <Moi> Great, it worked. Thank you very much for your help. Have a good day.
#329 [09:26] * Moi [webchat@i15-les01-ix2-62-34-30-99.sfr.lns.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#330 [09:35] * Nathan [webchat@pool-98-115-189-21.phlapa.fios.verizon.net] has joined #minecrafthelp
#331 [09:36] <Nathan> Everytime i trie to log into minecraft i get this error. Unable to save doanload.guava-17.0.jar
#332 [09:36] <urielsalis> ??> Nathan tools/hjt
#333 [09:36] <Absol> Nathan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#334 [09:36] <Absol> Nathan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#335 [09:44] * LordDavid [webchat@188.146.54.169.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#336 [09:45] <LordDavid> I do not remember my email to log in
#337 [09:47] <LordDavid> could someone give me my email?
#338 [09:48] <tyteen4a03> ??> LordDavid account/reset-password
#339 [09:48] <Absol> LordDavid: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#340 [09:48] <Absol> LordDavid: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#341 [09:48] <tyteen4a03> LordDavid: try all your emails there, the one that receives an email would be the one to use
#342 [09:49] <LordDavid> my account isnt migrated
#343 [09:50] <tyteen4a03> ??> LordDavid account/send-email
#344 [09:50] <Absol> LordDavid: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#345 [09:50] <Absol> LordDavid: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#346 [09:51] * LordDavid [webchat@188.146.54.169.nat.umts.dynamic.t-mobile.pl] has quit. (Quit: webchat.esper.net)
#347 [10:16] * rcmaehl [~null@2607:fcc8:a10a:7600:85d3:4838:70c:f282] has joined #minecrafthelp
#348 [10:23] * DrDoodles [webchat@163-182-177-75-cstmr.msfiber.net] has joined #minecrafthelp
#349 [10:24] <DrDoodles> Hello i use Rift jitpack 1.13.2 snapshot and it has been working fine
#350 [10:24] <DrDoodles> but earlier today
#351 [10:24] <DrDoodles> It says unsupported version
#352 [10:24] <DrDoodles> heres the details
#353 [10:24] <DrDoodles> https://paste.ubuntu.com/p/53rV9XQTCF/
#354 [10:25] * coexisted [webchat@c-98-237-110-145.hsd1.pa.comcast.net] has joined #minecrafthelp
#355 [10:26] <DrDoodles> that is the error details
#356 [10:26] <CapFan67> ??> DrDoodles mods
#357 [10:26] <Absol> DrDoodles: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#358 [10:26] <DrDoodles> ok
#359 [10:27] <DrDoodles> sorry for your time
#360 [10:28] <coexisted> Attempted to login 3 days ago after attempting to change my optifine cape wouldnt let me. Tried waiting an hour didnt work, then waited 24 hours still nothing. Cannot receive mojang emails for password reset or anything.
#361 [10:29] <CapFan67> coexisted, *soap box moment* Giving your login credentials to a 3rd party (Optifine) can and often does result in your account being locked. You should *never* give your login credentials to any Non-Mojang site. Ever.
#362 [10:29] <CapFan67> coexisted, Having said that, to unlock your account, you'll need to contact Mojang Customer Support:
#363 [10:29] <coexisted> Alright thankyou
#364 [10:29] <CapFan67> ??> coexisted account/send-email
#365 [10:29] <Absol> coexisted: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#366 [10:29] <Absol> coexisted: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#367 [10:29] <CapFan67> ??> coexisted account/trans-id
#368 [10:29] <Absol> coexisted: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#369 [10:29] <coexisted> ok ty
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#371 [10:34] * rcmaehl [~null@2607:fcc8:a10a:7600:85d3:4838:70c:f282] has quit. (Quit: Leaving)
#372 [10:39] * TurtleShock [webchat@75.97.253.130.res-cmts.leh.ptd.net] has joined #minecrafthelp
#373 [10:39] <TurtleShock> Hello, what version do they
#374 [10:39] <TurtleShock> brick pyramids spawn
#375 [10:40] * TurtleShock [webchat@75.97.253.130.res-cmts.leh.ptd.net] has quit. (Client Quit)
#376 [10:49] * rayzeedo [webchat@pool.115.95.teleline.hu] has joined #minecrafthelp
#377 [10:49] <rayzeedo> hey +mattym
#378 [10:49] <rayzeedo> son of a bitch
#379 [10:49] <Absol> rayzeedo: Please keep it civil
#380 [10:49] <rayzeedo> absol you bitch
#381 [10:49] * Absol kicked rayzeedo from #minecrafthelp (Reason: ayzeedo :Keep it civilized, you are just a human being)
#382 [10:50] * fill [webchat@02dd2f4e.bb.sky.com] has joined #minecrafthelp
#383 [10:51] <fill> when trying to download 1.13.2 it won't work
#384 [10:55] * thelounge0 [webchat@i577B3BD3.versanet.de] has joined #minecrafthelp
#385 [10:55] * Espercorn kicked thelounge0 from #minecrafthelp (Reason: helounge0 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#386 [10:56] * sundoesminecraft [webchat@ip5f5ace86.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#387 [10:58] <sundoesminecraft> hello I have a problem with unable to start runtime environment how can I fix this I even uninstalled and reinstalled the game and that didn't work
#388 [11:03] * Takuma_31 [webchat@201.230.222.81] has joined #minecrafthelp
#389 [11:04] <Takuma_31> they have hacked the account with which I registered mojang and I can not make the account to change the email they know how I can do it to recover it ???
#390 [11:27] * sundoesminecraft [webchat@ip5f5ace86.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#391 [11:31] * Stroser [webchat@57.131.127.176.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#392 [11:34] <Stroser> Hello, i have the following problem. When i Connect to a friends vanilla server, i DC a lot with some strange errors. I made screenshots of the errors if u want to see. One of them is for example "internal exception badly compressed package". How can i fix that problem?
#393 [11:40] * Takuma_31 [webchat@201.230.222.81] has quit. (Quit: webchat.esper.net)
#394 [11:42] * xSNARMY [webchat@host81-154-241-209.range81-154.btcentralplus.com] has joined #minecrafthelp
#395 [11:42] <xSNARMY> hello
#396 [11:43] <xSNARMY> i need help
#397 [11:43] * xSNARMY [webchat@host81-154-241-209.range81-154.btcentralplus.com] has quit. (Client Quit)
#398 [12:12] * kiddo1777 [webchat@163.red-81-44-147.dynamicip.rima-tde.net] has joined #minecrafthelp
#399 [12:13] <kiddo1777> Hello, I tried changing my account email and it gives me an error. Is there a limit for email changes? I changed it yesterday without any problem
#400 [12:16] * yatow [webchat@106.141.101.177.dynamic.ampernet.com.br] has joined #minecrafthelp
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#404 [12:18] <yatow> I dont remember my username, and I need it so I can migrate my old Premium Minecraft Account, what do i need to do to get it back?
#405 [12:19] * sia [webchat@pool-98-114-232-242.phlapa.fios.verizon.net] has quit. (Client Quit)
#406 [12:21] <yatow> nvm
#407 [12:21] * yatow [webchat@106.141.101.177.dynamic.ampernet.com.br] has quit. (Quit: webchat.esper.net)
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#410 [12:31] * MineCraftElite [webchat@99-178-172-237.lightspeed.rlghnc.sbcglobal.net] has joined #minecrafthelp
#411 [12:31] <MineCraftElite> I cannot redeem my microsoft windows 10 minecraft code
#412 [12:32] <MineCraftElite> Help...
#413 [12:32] * Jayden [webchat@47-40-249-95.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#414 [12:33] * MineCraftElite [webchat@99-178-172-237.lightspeed.rlghnc.sbcglobal.net] has quit. (Client Quit)
#415 [12:33] <Jayden> Hi, whenever i start up Minecraft it goes to the Mojang loading screen and freezes, if i click it crashes HELP.
#416 [12:33] <Greymagic27> ??> Jayden tools/hjt
#417 [12:33] <Absol> Jayden: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#418 [12:33] <Absol> Jayden: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#419 [12:45] <Jayden> Did it
#420 [12:45] <Jayden> What now
#421 [12:47] * death476 [webchat@c-174-50-115-152.hsd1.ga.comcast.net] has joined #minecrafthelp
#422 [12:48] <Jayden> https://paste.ubuntu.com/p/BbV7YKBhH4/
#423 [12:50] <Jayden> Done?
#424 [12:53] * death476 [webchat@c-174-50-115-152.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#425 [12:57] * Needing_Help [webchat@cpe-74-138-35-232.kya.res.rr.com] has joined #minecrafthelp
#426 [12:58] <Needing_Help> Hello, I am having a problem with Minecraft, it keeps crashing when going into a new single player world. It gets to "Saved Game" and crashes and gives error "The game crashed whilst mouseclicked event handler" and "failed to create a child event loop"
#427 [13:00] <Needing_Help> Anyone there that might be able to help? I killed my Nortons, restarted, reinstalled minecraft, did the Netsh, installed Java again, not sure what else to do?
#428 [13:07] <Needing_Help> Anyone there?
#429 [13:14] <tyteen4a03> ??> Needing_Help tools/hjt
#430 [13:14] <Absol> Needing_Help: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#431 [13:14] <Absol> Needing_Help: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#432 [13:15] <Needing_Help> kk thanks
#433 [13:20] <Needing_Help> https://paste.ubuntu.com/p/p6QMMSCXNq/
#434 [13:23] * Egg0 [webchat@166.48.213.59] has joined #minecrafthelp
#435 [13:23] <Needing_Help> Let me know if you have any idea. I've been working on this for about 3 hours :(
#436 [13:25] <Egg0> I can’t start my server after stopped, I’m the owner but I can’t open the console page, I’m on Mac. If anyone knows any answers then pls respond.
#437 [13:37] <tyteen4a03> Needing_Help: a second
#438 [13:37] <tyteen4a03> Needing_Help: uninstall Norton
#439 [13:37] * Egg0 [webchat@166.48.213.59] has joined #minecrafthelp
#440 [13:38] <Needing_Help> Thanks, I'll take a look
#441 [13:39] <tyteen4a03> Egg0: what happens when you try?
#442 [13:39] <Egg0> The console page opens for 0.1 sec and logs out automatically
#443 [13:40] <Egg0> don’t even have the chance to change anything
#444 [13:47] * Needing_Help [webchat@cpe-74-138-35-232.kya.res.rr.com] has quit. (Quit: webchat.esper.net)
#445 [13:47] * Bubby0406 [webchat@c-73-180-177-76.hsd1.wv.comcast.net] has joined #minecrafthelp
#446 [13:48] <Bubby0406> hey guys, i was wondering if there was an issue with the login systems
#447 [13:50] <tyteen4a03> Bubby0406: nope
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#450 [13:53] * Egg0 [webchat@166.48.213.59] has quit. (Client Quit)
#451 [13:56] <Bubby0406> well last night i logged off my server to restart my game then it kicked me out of my account. since then i havent been able to sign back in
#452 [13:56] <Bubby0406> but i can sign in on mojang
#453 [13:58] <Bubby0406> i even tried resetting my password. any ideas?
#454 [14:01] <tyteen4a03> Bubby0406: have you logged into anything other than Mojang websites with your account details lately?
#455 [14:01] * Egg0 [webchat@166.48.213.59] has joined #minecrafthelp
#456 [14:01] <tyteen4a03> Egg0: try running the script in a terminal
#457 [14:02] <tyteen4a03> Egg0: also:
#458 [14:02] <tyteen4a03> ??> Egg0 scold/patience
#459 [14:02] <Absol> Egg0: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#460 [14:02] <Absol> Egg0: In short, your supplications will be answered, in the order in which they are received.
#461 [14:02] <Bubby0406> i have not
#462 [14:02] <Bubby0406> only mojang and my launcher
#463 [14:02] <tyteen4a03> Bubby0406: have you purchased OptiFine capes or used AltDispenser?
#464 [14:02] <tyteen4a03> Bubby0406: also known as MCLeaks
#465 [14:02] <Bubby0406> i have an optifine cape, but ive had it for years
#466 [14:02] <Bubby0406> and never touched alt dispenser
#467 [14:02] <tyteen4a03> ??> Bubby0406 account/hacked
#468 [14:02] <Absol> Bubby0406: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#469 [14:03] <Absol> Bubby0406: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#470 [14:03] <tyteen4a03> Bubby0406: most likely your OptiFine cape is causing problems
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#472 [14:03] * afsadfas [webchat@ip-64-250-255-67.lasvegas.net] has joined #minecrafthelp
#473 [14:03] <Bubby0406> how could it be causing problems if ive had it for about two years
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#477 [14:04] <tyteen4a03> Bubby0406: the very fact they you have to hand over your account details to them is the problem
#478 [14:05] <Bubby0406> ah alright
#479 [14:05] <tyteen4a03> Bubby0406: OptiFine is not Mojang
#480 [14:06] <tyteen4a03> Bubby0406: so naturally, you are risking your account being stolen by logging into OptiFine
#481 [14:06] <tyteen4a03> Bubby0406: use the link above to get in touch with Mojang to unlock your account
#482 [14:06] <Bubby0406> i see
#483 [14:07] <Bubby0406> but wouldnt my mojang account also be locked then?
#484 [14:07] <Bubby0406> rather then just my launcher
#485 [14:08] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#486 [14:11] <mattym> Bubby0406, In the past, probably. The mojang.com site no longer logs in through the same services.
#487 [14:12] <Bubby0406> gotcha
#488 [14:12] <Bubby0406> so all i can do now is wait for a response then
#489 [14:12] <mattym> Yes
#490 [14:12] <Bubby0406> alright
#491 [14:12] <Bubby0406> thank you!
#492 [14:12] <Bubby0406> thank you!
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#496 [14:23] * micah [webchat@75-137-60-16.dhcp.sffl.va.charter.com] has joined #minecrafthelp
#497 [14:23] <micah> i do b=not receive reset password emails
#498 [14:27] * Petey1112 [webchat@c-71-226-213-227.hsd1.nj.comcast.net] has joined #minecrafthelp
#499 [14:27] <Petey1112> I need help!
#500 [14:27] <Petey1112> When I put version 1.12 it's not working!
#501 [14:33] * MrOso_YT [webchat@27.cpe-186-70-199.gye.satnet.net] has joined #minecrafthelp
#502 [14:33] <MrOso_YT> help
#503 [14:33] <MrOso_YT> :,v
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#505 [14:34] <Petey1112> someone please!
#506 [14:44] * Emojie [webchat@050-088-113-062.res.spectrum.com] has joined #minecrafthelp
#507 [14:44] <Emojie> Hi, minecraft is unable to save 1.13.2 download.
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#509 [14:45] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has joined #minecrafthelp
#510 [14:45] <Emojie> can anyone help me
#511 [14:51] * zlAbrqh4mL [webchat@customer-MZT-4-54.megared.net.mx] has joined #minecrafthelp
#512 [14:51] <zlAbrqh4mL> Hi
#513 [14:51] <zlAbrqh4mL> Hello?
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#515 [14:53] * David [webchat@ip72-208-54-178.ph.ph.cox.net] has joined #minecrafthelp
#516 [14:55] <David> HI im trying to download minecraft on my new PC but when i redeemed the code its just stuck on processing for a long time so i dont know if this is supposed to happen.
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#520 [14:58] <mradamjm01> Hello. So I bought my minecraft account like 7 years ago or something and can not log into it. It should be under my old email and when I try to make a new account it says there is an account tied to that email, but when I attempt to send a password change email to that email, I get nothing. And obviously, none of my passwords that SHOULD work for
#521 [14:58] <mradamjm01> my account are working either, thus the problem.
#522 [14:58] <mradamjm01> I know you can't access the account info, but I wanted to know if I actually have any chance of getting it back.
#523 [14:59] <mradamjm01> I do not have any receipt considering my parents bought it many years ago.
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#530 [15:04] <Gliondor> Hi, i downloaded minecraft 2013 and deleted it soon after. I am now trying to redwonload it with the same email address, but it wont let me.
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#534 [15:33] * olorapija [webchat@202-117-191-190.cab.prima.net.ar] has joined #minecrafthelp
#535 [15:33] <olorapija> Pixel format not accelerated
#536 [15:34] <olorapija> please help me
#537 [15:35] <olorapija> i want to play this game
#538 [15:42] * Ben_Keller [webchat@104-218-65-196.dynamic.allophone.net] has joined #minecrafthelp
#539 [15:42] <Ben_Keller> Hello
#540 [15:43] <Ben_Keller> I bought Minecraft and it wont let me play it you guys just robbed me for 27 $
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#544 [16:00] * eye [webchat@pool-100-8-33-147.nwrknj.fios.verizon.net] has joined #minecrafthelp
#545 [16:00] <eye> hi I was wondering if I can play multiplayer with my pc and someone with an android
#546 [16:03] <urielsalis> eye, only if you have the windows 10 edition
#547 [16:07] * NIck [webchat@131.151.159.142] has joined #minecrafthelp
#548 [16:08] <NIck> Ive been having issues with my firend not being able to join my LAN game
#549 [16:08] * NIck is now known as Guest72413
#550 [16:09] <Guest72413> I get a weird error called io.netty.channel.AbstractChannel$ANOOtatedConnectException: Connnection timed out: no further information
#551 [16:09] <Guest72413> Im just trying to figure what is wrong so i can fix it
#552 [16:15] * fadi [webchat@c-75-71-78-196.hsd1.co.comcast.net] has joined #minecrafthelp
#553 [16:16] <Guest72413> It is in a minecraft game
#554 [16:16] <fadi> I had a super old account years ago named fadi626 and just for nostalgia's sake I wanted to boot it up and see how this game has changed but my old password isn't working so I went through the Mojang site to try and reset my password i waited 3 days for the password reset email to send and it never did so i sent in a help notice to Mojang and it l
#555 [16:16] <fadi> ooks like its going to take a month for them to actually get to me is there any other way you think i could get back into my account that wont just be waiting forever or buying a new copy of the game
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#560 [16:34] * TokenBDF [webchat@200-158-8-123.dsl.telesp.net.br] has joined #minecrafthelp
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#562 [16:34] * TokenBDF [webchat@200-158-8-123.dsl.telesp.net.br] has quit. (Client Quit)
#563 [16:34] <SuperSaiyen> Hi i am trying to launch a mod pack off of twitch and it says un able to save download
#564 [16:36] * SuperSaiyen [webchat@74.118.241.183] has quit. (Client Quit)
#565 [17:07] * Riley [webchat@c-71-201-249-89.hsd1.il.comcast.net] has joined #minecrafthelp
#566 [17:07] <Riley> hi
#567 [17:07] <Riley> I'm trying to download optifine but it downloads but it won't open
#568 [17:08] * Riley [webchat@c-71-201-249-89.hsd1.il.comcast.net] has quit. (Client Quit)
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#571 [17:48] * MCLauncherNotOpening [webchat@vl1551-pool-01.nat.iastate.edu] has joined #minecrafthelp
#572 [17:50] <MCLauncherNotOpening> My Minecraft launcher is not properly opening. I'm on Windows 10 (but the java minecraft version), with my graphics card fully updated. I had no issues with Minecraft for a while, but now when I open the game, even as admin, it opens in the taskbar and in my task manager, but the screen never shows.
#573 [18:00] * elnordico [webchat@static-ip-1868178157.cable.net.co] has joined #minecrafthelp
#574 [18:01] <elnordico> Tengo un problema en el launcher no me deja jugar antiguas versiones? que puedo hacer?
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#576 [18:05] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has quit. ()
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#578 [18:14] * Killerkidd20 [webchat@cpe-75-187-236-113.neo.res.rr.com] has joined #minecrafthelp
#579 [18:15] <Killerkidd20> Hello, I have been trying to figure out my mincraft info for awhile and cant figure it out I have the UUID
#580 [18:15] <Killerkidd20> anyone hererz?
#581 [18:21] * Killerkidd20 [webchat@cpe-75-187-236-113.neo.res.rr.com] has quit. (Quit: webchat.esper.net)
#582 [18:28] * _yL0K0U53RG_ [webchat@119.165.45.45-customer-fttx.raynet.com.br] has joined #minecrafthelp
#583 [18:32] <_yL0K0U53RG_> I can not download new versions of minecraft or enter the already downloaded because it says that there is no connection and my internet is great
#584 [18:33] * WhiteyKvenvold [webchat@184.103.230.168] has joined #minecrafthelp
#585 [18:34] <_yL0K0U53RG_> I can not download new versions of minecraft or enter the already downloaded because it says that there is no connection and my internet is great
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#587 [18:34] * _yL0K0U53RG_ [webchat@119.165.45.45-customer-fttx.raynet.com.br] has quit. (Quit: webchat.esper.net)
#588 [18:35] * _yL0K0U53R_ [webchat@119.165.45.45-customer-fttx.raynet.com.br] has joined #minecrafthelp
#589 [18:35] <_yL0K0U53R_> I can not download new versions of minecraft or enter the already downloaded because it says that there is no connection and my internet is great
#590 [18:43] * Zappones [webchat@45.6.32.1] has joined #minecrafthelp
#591 [18:45] <Zappones> For some reason my password is not working anymore. Can anyone help please?
#592 [18:51] <_yL0K0U53R_> Ever used McLeaks? Use, it's very simple you low and then enter the minecraft and in the mcleaks press the mojang button after doing this, boot your email and password, ready. If it still does not work I do not know
#593 [18:51] <_yL0K0U53R_> I can not download new versions of minecraft or enter the already downloaded because it says that there is no connection and my internet is great
#594 [18:51] * lead_pipe23 [~Lead@c-71-59-62-216.hsd1.ga.comcast.net] has joined #minecrafthelp
#595 [18:52] <lead_pipe23> Hi! I'm running minecraft server under FreeBSD 12.0 and it keeps crashing after about 10-15 seconds of a player connecting.
#596 [18:53] <tyteen4a03> lead_pipe23: is it a vanilla server? do you have a stack trace?
#597 [18:53] * tyteen4a03 kicked _yL0K0U53R_ from #minecrafthelp (Reason: yL0K0U53R_ :Do NOT advocate piracy.)
#598 [18:53] <tyteen4a03> Zappones: what happens when you try?
#599 [18:55] <lead_pipe23> It is vanilla. here is a link to a forum post that shows the error: https://forums.freebsd.org/threads/minecraft-server-crashing-after-updating-system-and-jail-to-12-0-release-p2.69423/
#600 [18:56] <Zappones> It says invalid email address or wrong password. Already requested a new password but nothing came so far. Already checked the spam folder too.
#601 [18:57] <lead_pipe23> The error from the server itself reads: [Server Watchdog/FATAL]: A single server tick took 60.00 seconds (should be max 0.05)
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#604 [18:57] <Zappones> I'm trying the migrate thing but it tells me that there's an account with my email already registered.
#605 [18:57] <tyteen4a03> lead_pipe23: what version is that?
#606 [18:58] <lead_pipe23> FreeBSD version 12.0, minecraft-server version 1.13.2
#607 [18:58] <Zappones> Funny thing is i was playing last night and everything was normal.
#608 [18:58] <tyteen4a03> Zappones: log into https://account.mojang.com, then use https://account.mojang.com/migrate/import to migrate
#609 [18:58] <tyteen4a03> Zappones: oh, in that case it sounds like you have been hacked
#610 [18:58] <tyteen4a03> ??> Zappones account/hacked
#611 [18:58] <Absol> Zappones: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#612 [18:58] <Absol> Zappones: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#613 [19:00] <tyteen4a03> lead_pipe23: don't have enough experience with FreeBSD but I assume you're using Oracle Java?
#614 [19:01] <lead_pipe23> I've tried both Oracle Java as well as OpenJDK8 that installs by default from the FreeBSD ports tree.
#615 [19:03] <tyteen4a03> lead_pipe23: what was the user doing when they get disconnected?
#616 [19:04] <lead_pipe23> When a user logs on, the world looks fine but they can't open doors, push buttons, shoot arrows, or open chests. Soon after that, the server crashes.
#617 [19:04] <Zappones> Hacked? Damn, i can see much so much pain in the future,,
#618 [19:04] <tyteen4a03> Zappones: as a precaution:
#619 [19:04] <tyteen4a03> ??> Zappones tools/hjt
#620 [19:04] <Absol> Zappones: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#621 [19:04] <Absol> Zappones: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#622 [19:04] <tyteen4a03> Zappones: try https://account.mojang.com/migrate/import first
#623 [19:05] <Zappones> Already went through that but it tells me there's an account registered with my email.
#624 [19:06] <tyteen4a03> Zappones: do you have a username for me to check?
#625 [19:06] <Zappones> It's Zappones.
#626 [19:06] <tyteen4a03> Zappones: also, have you bought OptiFine capes recently?
#627 [19:07] <Zappones> Currently trying to find my transaction ID...oh god lol
#628 [19:07] <tyteen4a03> Name history: bulldoz3r555 → Zapper083 (2015-09-11) → Zappones (2017-01-26)
#629 [19:08] <Zappones> No i didn't by any. I mostly play modded packs from FTB.
#630 [19:08] <Zappones> That's me
#631 [19:09] <tyteen4a03> Zappones: were you using your username or email to log in before this happened?
#632 [19:09] <Zappones> E-mail.
#633 [19:09] <tyteen4a03> Zappones: then migration wouldn't have applied to you
#634 [19:09] <tyteen4a03> ??> Zappones login/throttle
#635 [19:09] <Absol> Zappones: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#636 [19:09] <Absol> Zappones: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#637 [19:09] <tyteen4a03> Zappones: this may be more likely ^
#638 [19:11] <tyteen4a03> lead_pipe23: does this happen with a brand new world, generated by the server?
#639 [19:11] <tyteen4a03> lead_pipe23: also, is it one user or all of them?
#640 [19:12] <lead_pipe23> yes, it does. It happens on fresh installs of BSD, both 11.2 and 12.0 releases, and with fresh servers installed. All users are affected.
#641 [19:12] <Zappones> I'm currently using MultiMC to play the packs. It saves the login and password to automatically log in. I played yesterday and it was fine. I also didn't change anything here.
#642 [19:12] <Zappones> I'll try after 1 hour then and see what happens.
#643 [19:13] <tyteen4a03> lead_pipe23: try this: https://launcher.mojang.com/v1/objects/886945bfb2b978778c3a0288fd7fab09d315b25f/server.jar
#644 [19:13] <tyteen4a03> lead_pipe23: this will launch a 1.12.2 server
#645 [19:13] <Zappones> Meanwhile i'll try to find the transaction ID. Thank you guys for the help and patience!
#646 [19:14] <lead_pipe23> tyteen4a03: Ok, one second while I set that up.
#647 [19:30] * sraleman [webchat@174-26-145-7.phnx.qwest.net] has joined #minecrafthelp
#648 [19:31] <sraleman> I downloaded Minecraft Forge but when I try to run it through the launcher it says that this specific version of the game does not support logs configs
#649 [19:31] <sraleman> what does that mean?
#650 [19:31] * Snipcut [webchat@c-73-157-151-104.hsd1.wa.comcast.net] has joined #minecrafthelp
#651 [19:32] * Snipcut [webchat@c-73-157-151-104.hsd1.wa.comcast.net] has quit. (Client Quit)
#652 [19:35] <tyteen4a03> ??> sraleman mods
#653 [19:35] <Absol> sraleman: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#654 [19:36] * sraleman [webchat@174-26-145-7.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#655 [19:39] <tyteen4a03> lead_pipe23: I need to go, somebody else should be able to help though
#656 [19:43] <lead_pipe23> tyteen4a03: Thanks for your help!
#657 [19:50] * Bill [webchat@108-206-88-136.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#658 [19:55] <Bill> minecraft keep crashing
#659 [19:56] <Bill> process crashed with exit code 1
#660 [19:57] <lead_pipe23> OK, I have confirmed that the problem still exists with 1.12.2 server on FreeBSD 12.0 and 11.2 with both oracle java as well as openjdk8
#661 [19:59] * KarstaHarri [webchat@91-157-143-164.elisa-laajakaista.fi] has joined #minecrafthelp
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#664 [20:55] * Plazmaa [webchat@pool-71-191-219-172.washdc.fios.verizon.net] has joined #minecrafthelp
#665 [20:55] <Plazmaa> need help
#666 [20:56] <Plazmaa> I just got minecraft for my iphone and i got a realm on my pc how do i join it ?
#667 [20:57] <mattym> Plazmaa, What version do you play on the Realm on from the PC?
#668 [20:57] * crazybry10 [webchat@162-192-81-130.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#669 [20:57] <Plazmaa> its the latest
#670 [20:57] <Plazmaa> 1.1
#671 [20:57] <Plazmaa> 1.13.2
#672 [20:58] <mattym> Plazmaa, And thats the version you use when joining the Realm on PC?
#673 [20:58] <Plazmaa> yes
#674 [20:58] <mattym> Plazmaa, Then its a Java Realm, and you cannot join it from a mobile device.
#675 [20:58] <crazybry10> i can't go in to minecraft it says it's not installed
#676 [20:59] <mattym> crazybry10, What is exact error/message you get?
#677 [21:00] <crazybry10> i must download minecraft in the play stor
#678 [21:01] <mattym> crazybry10, We dont support the mobile version here.
#679 [21:01] <crazybry10> and i have it installed
#680 [21:03] <crazybry10> can you do something?
#681 [21:04] <mattym> crazybry10, We dont support the mobile version here.
#682 [21:04] <crazybry10> your no help
#683 [21:04] <crazybry10> goog dy
#684 [21:05] * oikura [webchat@128.125.146.26] has joined #minecrafthelp
#685 [21:05] <oikura> hi guys, I'm trying to setup minecraft on my linux distribution but the program crashes after I click play
#686 [21:05] <oikura> hi guys, I'm trying to setup minecraft on my linux distribution but the program crashes after I click play
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#688 [21:05] <oikura> [0203/190154:INFO:GameCallbacks.cpp(199)] launcher/monitor (Process Monitor) fatal Process crashed with exit code 1
#689 [21:06] <oikura> i get that error
#690 [21:06] <mattym> ??> oikura launcher/log
#691 [21:06] <Absol> oikura: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#692 [21:06] <oikura> got it, let me get that for you, give me a second
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#694 [21:08] <oikura> weird, its not outputing anything in the log
#695 [21:08] <oikura> just the following
#696 [21:08] <oikura> "
#697 [21:08] <oikura> Waiting for log output..."
#698 [21:09] <oikura> I think I might be missing some dependencies
#699 [21:10] <oikura> (the launcher does confirm that the program crashes though, as a dialogue box appears)
#700 [21:10] <lead_pipe23> any thoughts on my issue with the 1.13.2 server on FreeBSD? Can you read the previous posts or shall I repost my issue?
#701 [21:15] <mattym> oikura, Do you know how to get to the game directory (.minecraft folder)?
#702 [21:15] <oikura> yeah
#703 [21:16] <oikura> im in
#704 [21:16] <mattym> oikura, There should be a launcher_log file there. Can you get its contents via the paste site.
#705 [21:16] <oikura> yeah
#706 [21:16] <oikura> https://paste.pound-python.org/show/cQp5ZGXwuHLS7t87eWrL/
#707 [21:19] <mattym> oikura, Which Linux distro/version are you using?
#708 [21:19] <oikura> Im using gentoo linux.
#709 [21:20] <mattym> oikura, Have you installed drivers for your display/graphics hardware?
#710 [21:20] <oikura> yeah i have nvidia drivers properly installed and configured.
#711 [21:22] <mattym> oikura, Are you in any way using a virtual environment?
#712 [21:23] <oikura> I might be, could you explain what you mean by a virtual environment? You might be onto something. The way I installed jave was through a package called virtual/jdk
#713 [21:27] <oikura> i managed to find a package script that someone wrote for the minecraft launcher. I'm trying that now, maybe that will work, but I'll let you know
#714 [21:33] <oikura> RIP same error using his package script.
#715 [21:35] <oikura> is there any way to access a more detailed log of whats happening?
#716 [21:35] <mattym> oikura, The launcher_log one will have everything.
#717 [21:36] <mattym> oikura, Do you have the option to install a non virtual Java?
#718 [21:36] * IanFlasch [webchat@wsip-70-183-51-96.ok.ok.cox.net] has joined #minecrafthelp
#719 [21:37] <oikura> let me see if I can
#720 [21:37] <IanFlasch> Hello! I have a quick question because I don't have access to my old email will that be able to switch over
#721 [21:38] <mattym> IanFlasch, You dont have access to the email currently tied to the account?
#722 [21:38] <IanFlasch> yep
#723 [21:39] * Juju0605 [webchat@modemcable046.191-83-70.mc.videotron.ca] has joined #minecrafthelp
#724 [21:39] <mattym> IanFlasch, You will need to contact Mojang for assistance if that is the case.
#725 [21:39] <mattym> ??> IanFlasch account/send-email
#726 [21:39] <Absol> IanFlasch: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#727 [21:39] <Absol> IanFlasch: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#728 [21:39] <IanFlasch> ok thanks
#729 [21:39] <IanFlasch> bye
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#731 [21:43] <Juju0605> Hi, for about 2 weeks now I can't open Minecraft. I click on the game, login, choose the version but it never opens and it says that there's a problem with the launcher. I reinstalled Minecraft but it didn't solve the problem. Please help me if you have time!
#732 [21:44] <mattym> Juju0605, What is the exact error/message you get?
#733 [21:44] * Mesay [webchat@ip68-1-64-176.pn.at.cox.net] has joined #minecrafthelp
#734 [21:44] <Mesay> My account was deactivated
#735 [21:44] <Mesay> Can i please speak with a Mojang worker
#736 [21:45] <mattym> Mesay, No one from Mojang is here. What makes you believe it was deactivated?
#737 [21:47] * GenerousJJ [webchat@cpe-45-49-173-85.socal.res.rr.com] has joined #minecrafthelp
#738 [21:48] <GenerousJJ> Hi! My Optifine Wont work
#739 [21:48] <GenerousJJ> It says unable to load
#740 [21:48] <GenerousJJ> Can anyone help me with this?
#741 [21:48] <CapFan67> GenerousJJ, We don't support modded clients. Are you having issues with vanilla 1.13.2?
#742 [21:48] <GenerousJJ> no..
#743 [21:48] <GenerousJJ> I am having issues with loading a mod
#744 [21:48] <GenerousJJ> on 1.12.2 optifine
#745 [21:49] <GenerousJJ> the mod is optifine
#746 [21:49] <Juju0605> (The error): ``game crash, an unexpected issue occurred and the game has crashed. We're sorry for the inconvenience``
#747 [21:49] <CapFan67> GenerousJJ, Again, we don't support mods or modded clients.
#748 [21:49] <GenerousJJ> Ik it doesnt matter
#749 [21:49] <GenerousJJ> it just said it would help me with this
#750 [21:49] <GenerousJJ> i did the thing
#751 [21:49] <GenerousJJ> I just need help
#752 [21:49] <GenerousJJ> it says:
#753 [21:50] <mattym> GenerousJJ, We DO NOT help with mods.
#754 [21:50] <GenerousJJ> https://paste.gg/p/anonymous/70fb61bed31f4bdc92ba8a244b47ce2e
#755 [21:50] <GenerousJJ> i need help pls
#756 [21:50] <GenerousJJ> its not like a modded client thing
#757 [21:50] <GenerousJJ> its just a file load error
#758 [21:51] <CapFan67> GenerousJJ, You'll need to speak to the author of the mod you're having issues with.
#759 [21:51] <GenerousJJ> Omg
#760 [21:51] <GenerousJJ> Author of optifine
#761 [21:51] <GenerousJJ> Impossible..
#762 [21:51] <GenerousJJ> CapFan67
#763 [21:52] <Juju0605> Hi, for about 2 weeks now I can't open Minecraft. I click on the game, login, choose the version but it never opens and it says that there's a problem with the launcher. I reinstalled Minecraft but it didn't solve the problem. Please help me if you have time! (The error): ``game crash, an unexpected issue occurred and the game has crashed. We're so
#764 [21:52] <Juju0605> rry for the inconvenience``
#765 [21:52] <mattym> ??> Juju0605 launcher/log
#766 [21:52] <Absol> Juju0605: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#767 [21:53] <GenerousJJ> fixed it on my own thanks for nothing
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#769 [21:54] * CapFan675 [webchat@cpe-45-49-173-85.socal.res.rr.com] has joined #minecrafthelp
#770 [21:54] <CapFan675> hi
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#772 [21:54] * CapFan69 [webchat@cpe-45-49-173-85.socal.res.rr.com] has joined #minecrafthelp
#773 [21:54] <CapFan69> yo
#774 [21:54] <CapFan69> whats up
#775 [21:55] <CapFan69> CapFan67, what can I help you with today?
#776 [21:55] <CapFan69> Can I help anyone today?
#777 [21:55] <CapFan69> No?
#778 [21:56] <CapFan69> If you need anything simply @ CapFan69 (CapFan69)
#779 [21:57] <CapFan69> Or type my name in this chat
#780 [21:57] <mattym> GenerousJJ, Do you believe we are stupid?
#781 [22:00] <Juju0605> I have the launcher log. Do I have to give it to you?
#782 [22:00] <mattym> Juju0605, Provide the link, yes.
#783 [22:00] <Juju0605> https://paste.ubuntu.com/p/C53VpKMW5D/
#784 [22:01] <mattym> Juju0605, Did you copy it after the crash/error occured?
#785 [22:01] <Juju0605> yes
#786 [22:01] <mattym> ??> Juju0605 tools/hjt
#787 [22:01] <Absol> Juju0605: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#788 [22:01] <Absol> Juju0605: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#789 [22:02] <Juju0605> ok
#790 [22:04] <CapFan69> Hey mattym, why would you call me stupid?
#791 [22:05] <CapFan69> That's not acceptable here, as a volunteer.
#792 [22:05] <GreyVulpine> !kb CapFan69
#793 [22:05] * GreyBot kicked CapFan69 from #minecrafthelp (Reason: apFan69 :<Kicks:1569>)
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#796 [22:12] <Juju0605> +mattym ?
#797 [22:12] <mattym> Juju0605, Yes
#798 [22:12] <Juju0605> https://paste.ubuntu.com/p/BH8DrMXkk4/
#799 [22:12] <Juju0605> is that what you want?
#800 [22:12] <mattym> Juju0605, Yes one moment.
#801 [22:12] <mattym> ??> Juju0605 av/adwcleaner
#802 [22:12] <Absol> Juju0605: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#803 [22:12] <Absol> Juju0605: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#804 [22:14] <Juju0605> can I use McAfee because I already have it
#805 [22:14] <mattym> Juju0605, No
#806 [22:14] <Juju0605> ok
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#810 [22:24] <Juju0605> +mattym finish
#811 [22:24] <mattym> Juju0605, Try running the game again, it may take some time to start up.
#812 [22:24] <Juju0605> ok
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#814 [22:29] <Juju0605> omg! it's working!! Thank you sooo much!
#815 [22:29] <mattym> Juju0605, Enjoy!
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#819 [23:45] <Mike7> Hi, I'm trying to host a server and I keep getting this error: "io.netty.channel.abstractchannel$annotatedconnectexception"
#820 [23:45] <Mike7> My friend keeps getting that error, my bad
#821 [23:45] <Mike7> I port forwarded and opened the firewall to java and all of that stuff so I'm not sure what to do