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#2 [00:48] * X-treiz [webchat@44.204.141.88.rev.sfr.net] has joined #minecrafthelp
#3 [00:50] <X-treiz> Hello i need some help because when i go to minecraft my game say "erreor of licence" and when i put "ok" my game closing if sombody can help me ?
#4 [01:10] * Clip16 [webchat@179.13.broadband2.iol.cz] has joined #minecrafthelp
#5 [01:10] <Clip16> Error: Could not find or load main class net.minecraft.client.main.Main
#6 [01:45] * Cody [webchat@p5482347A.dip0.t-ipconnect.de] has joined #minecrafthelp
#7 [01:46] * Cody is now known as Guest81786
#8 [01:46] <Guest81786> I need help changing my E-Mail adress
#9 [01:47] * boyce [webchat@174-30-131-42.klln.centurylink.net] has joined #minecrafthelp
#10 [01:47] <boyce> when i created my account it didnt require a email what do i do
#11 [03:13] * AminTopGamer [webchat@ip-83-134-223-144.dsl.scarlet.be] has joined #minecrafthelp
#12 [03:13] <AminTopGamer> hello
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#15 [03:22] * Nigeda [webchat@dD576C051.access.telenet.be] has joined #minecrafthelp
#16 [03:24] <Nigeda> Everytime I try to start Minecraft it sais that they are technical problems that leaded to a spelcrash. This problem is already for 3 days. I hope you guys can help me.
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#20 [05:17] * sorensen_robin [webchat@m83-185-245-5.cust.tele2.se] has joined #minecrafthelp
#21 [05:19] <sorensen_robin> Hi, just noticed that I cant login to my minecraft account anymore, it has been a while. But when I looked through me mail it seems like my account has been migrated. I did not do this and I begin to suspect that my account was compromised. Is it possible that the email was changed in the migration process?
#22 [05:58] * Sam1474 [webchat@115.136.123.101] has joined #minecrafthelp
#23 [05:59] <Sam1474> I can't reset my password
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#25 [06:23] * Lord_of_Life [~Lord@77.28.167.42] has quit. (Ping timeout: 190 seconds)
#26 [06:29] * Lord_of_Life [~Lord@77.28.171.177] has joined #minecrafthelp
#27 [06:41] * HaiiTry [webchat@234.17-243-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#28 [06:41] <HaiiTry> Hello
#29 [06:41] <Greymagic27> HaiiTry, Hey! How can we help?
#30 [06:42] <HaiiTry> I need help for my Minecraft account
#31 [06:42] <Greymagic27> HaiiTry, Sure thing, what's the issue?
#32 [06:42] * justme [webchat@80-110-91-24.cgn.dynamic.surfer.at] has joined #minecrafthelp
#33 [06:42] <justme> t
#34 [06:42] <justme> hi?
#35 [06:42] <Greymagic27> justme, Hey!
#36 [06:42] <HaiiTry> five years ago my dead used a mail for connecting into the Minecraft account but my dead died and we don't remember the e mail and the password, how to do for recuperate ?
#37 [06:43] <Greymagic27> HaiiTry, Do you still know your security questions? If so you can try resetting your email here: https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-
#38 [06:43] <justme> I verified my acc and now i need to verfie my acc again but i don't get an email to my email address
#39 [06:44] <HaiiTry> I remember but I don't remember the e mail and the password ?
#40 [06:44] <Greymagic27> ??> justme account/send-email
#41 [06:44] <Absol> justme: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#42 [06:44] <Absol> justme: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#43 [06:44] <Greymagic27> HaiiTry, Follow those email steps as well
#44 [06:44] <Greymagic27> If you don't your transaction ID, you can ask for alternate verification methods
#45 [06:44] <HaiiTry> ok thanks I will try
#46 [06:45] <justme> what are the alternative verifaction methods?
#47 [06:46] <Greymagic27> justme, No one knows, only mojang know
#48 [06:46] <justme> ok
#49 [06:46] <justme> the thing is i have the eimail and the password i just don't get the email to my email address
#50 [06:46] <justme> *email
#51 [06:47] <Greymagic27> justme, What email service do you use?
#52 [06:47] <justme> gmail
#53 [06:49] * justme [webchat@80-110-91-24.cgn.dynamic.surfer.at] has quit. (Quit: webchat.esper.net)
#54 [06:49] * justme [webchat@80-110-91-24.cgn.dynamic.surfer.at] has joined #minecrafthelp
#55 [06:49] * justme [webchat@80-110-91-24.cgn.dynamic.surfer.at] has quit. (Client Quit)
#56 [07:19] * lilith91 [webchat@84.33.66.194] has joined #minecrafthelp
#57 [07:19] * bil [webchat@host-156.205.86.248-static.tedata.net] has joined #minecrafthelp
#58 [07:19] <lilith91> hello
#59 [07:19] <bil> hello
#60 [07:19] * Julia [webchat@cpe-110-140-40-124.vb05.vic.asp.telstra.net] has joined #minecrafthelp
#61 [07:19] <Greymagic27> lilith91, bil Hey! How can we help?
#62 [07:20] <bil> I have this issue where minecraft singleplayer has the delay when breaking blocks
#63 [07:20] <lilith91> my problem is: someone stole my email and now i cant connect to my mojyang account, i sent documents to the email provider
#64 [07:20] <Greymagic27> lilith91, Have you emailed mojang?
#65 [07:20] <lilith91> i emaild
#66 [07:20] <bil> Kind of like lag in multiplayer
#67 [07:20] <bil> but im in singleplayer
#68 [07:21] <lilith91> and they told me that there's this chat that can help me
#69 [07:21] <Greymagic27> bil, See if this helps: https://bugs.mojang.com/browse/MC-858
#70 [07:21] <Greymagic27> lilith91, We can only help with technical issues, all we can do here is refer you to mojangs email
#71 [07:21] <lilith91> ok, thx anyway
#72 [07:21] <Greymagic27> lilith91, Your welcome, Good luck!
#73 [07:21] * lilith91 [webchat@84.33.66.194] has quit. (Client Quit)
#74 [07:22] <Julia> Hi everyone! I want to know how to get just my position to show on the left side of my Minecraft when I'm playing.
#75 [07:22] <Greymagic27> Julia, Press F3, or if your on a laptop FN+F3
#76 [07:23] <Julia> But when I press F3 it shows me a lot of messy numbers though.
#77 [07:23] <Greymagic27> Julia, It should show the 'X Y Z' co-ords. that's your position
#78 [07:23] * name3 [webchat@546B722E.cm-12-4b.dynamic.ziggo.nl] has joined #minecrafthelp
#79 [07:23] <name3> hello
#80 [07:24] <Julia> Oh okay.
#81 [07:24] <Greymagic27> name3, Hey! How can we help?
#82 [07:24] <name3> i orderd minecraft but i dont have the account
#83 [07:24] <Julia> I saw a couple of videos of people playing Minecraft where the get only their position to display but not by pressing F3.
#84 [07:24] <Julia> *they
#85 [07:25] * bil [webchat@host-156.205.86.248-static.tedata.net] has quit. (Quit: webchat.esper.net)
#86 [07:25] <Greymagic27> Julia, They may have been using mods
#87 [07:25] <Julia> What are mods?
#88 [07:25] <Greymagic27> name3, Check your email, did you get a purchase confirmed email?
#89 [07:25] <Greymagic27> Julia, Modifications to the game, to enhance gameplay
#90 [07:25] <Julia> Oh okay, I'll have a look around for those. :)
#91 [07:26] <name3> no i dont think so
#92 [07:26] <Julia> Thanks Greymagic27!
#93 [07:26] <Greymagic27> Julia, Your welcome. Search online for 'minecraft forge tutorials' and it will tell you how to set up mods
#94 [07:26] <Julia> Oh thanks!
#95 [07:26] <Greymagic27> name3, Out of interest, where did you purchase minecraft from?
#96 [07:26] <name3> on the minecraft site
#97 [07:27] <Greymagic27> name3, Minecraft.net?
#98 [07:27] <name3> Yes
#99 [07:27] <name3> That one
#100 [07:27] <Greymagic27> name3, Check your email and your spam folder, see if you have any email saying you've purchased the game
#101 [07:28] <name3> i have an email that they are on holiday season or something
#102 [07:28] <Greymagic27> name3, Yea, they've got backlog due to the holiday season, what does the email say?
#103 [07:29] <name3> sv
#104 [07:29] <name3> During the holiday season, we're working with limited capacity (we need time off too!).
#105 [07:30] <name3> This means that it'll take longer than usual to get a reply. In the meantime, here are some helpful resources that can help you solve your issue
#106 [07:30] <Greymagic27> name3, Did you email them about anything?
#107 [07:31] <name3> no that was the only thing
#108 [07:31] <Greymagic27> name3, Give them an email about your purchase
#109 [07:31] <Greymagic27> ??> name3 account/send-email
#110 [07:31] <Absol> name3: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#111 [07:31] * whoms [~whomsxxx@2a02:908:eb4a:11a0:6514:e30a:2c98:be1f] has joined #minecrafthelp
#112 [07:31] <Absol> name3: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#113 [07:32] <name3> i did that already
#114 [07:32] <Greymagic27> name3, Then you'll need to wait for a reply. See: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#115 [07:33] <name3> oke thank u Greymagic27
#116 [07:33] <Greymagic27> name3, Your welcome. Good luck
#117 [07:34] * name3 [webchat@546B722E.cm-12-4b.dynamic.ziggo.nl] has quit. (Quit: webchat.esper.net)
#118 [07:46] * Julia [webchat@cpe-110-140-40-124.vb05.vic.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#119 [07:50] * Razer [~Razer@2607:5300:60:14bc::] has joined #minecrafthelp
#120 [07:54] * Adam [webchat@rev-213-204-95-74.terra.net.lb] has joined #minecrafthelp
#121 [07:54] <Adam> hi
#122 [07:54] <Adam> i got a problem
#123 [07:54] <Greymagic27> Adam, Hey! What's the issue?
#124 [07:55] * Adam is now known as Guest1528
#125 [07:55] <Guest1528> i wanted to remove my email from an account, i thought deactivating will remove it but it didnt work now what can i do?
#126 [07:55] <Greymagic27> See if this helps: https://help.mojang.com/customer/en/portal/articles/1110103-deleting-an-account
#127 [07:55] <Guest1528> imma check
#128 [07:55] <Guest1528> i already deactivated my account
#129 [07:55] <Guest1528> now i cant log in or anything
#130 [07:56] <Guest1528> h
#131 [07:56] <Guest1528> oh i cant register with my email again
#132 [07:56] <Guest1528> dang what do i do
#133 [07:56] <Greymagic27> Guest1528, Contact mojang and ask them to delete it for you
#134 [07:56] <Greymagic27> ??> Guest1528 account/send-email
#135 [07:56] <Absol> Guest1528: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#136 [07:56] <Absol> Guest1528: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#137 [07:57] <Guest1528> i already did and what is a transaction id?
#138 [07:57] <Greymagic27> Guest1528, It's for proof of purchase, if you can't find it ask for alternate verification methods
#139 [07:58] <Guest1528> uh
#140 [07:58] <Guest1528> i didnt understand
#141 [07:58] <Greymagic27> Guest1528, Your transaction ID is so they know it's you. When you purchase minecraft you get a transaction ID. When you send an email they use that ID to confirm it's you
#142 [07:59] <Guest1528> where do i find my id?
#143 [08:00] <Greymagic27> ??> Guest1528 account/trans-id
#144 [08:00] <Absol> Guest1528: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#145 [08:01] * whoms [~whomsxxx@2a02:908:eb4a:11a0:6514:e30a:2c98:be1f] has quit. (Quit: Leaving)
#146 [08:02] <Guest1528> but i deactivated my account
#147 [08:02] <Guest1528> also
#148 [08:02] <Guest1528> i dont think i bought that account
#149 [08:02] <Guest1528> i somehow made it
#150 [08:02] <Greymagic27> Guest1528, You can ask for alternate verification methods
#151 [08:03] <Guest1528> and iam sad that
#152 [08:03] <Guest1528> where
#153 [08:03] <Greymagic27> Guest1528, In the email form
#154 [08:03] <Guest1528> i told u i didnt buy the account
#155 [08:09] <Guest1528> bye
#156 [08:17] * mattym [webchat@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
#157 [08:22] * jul [webchat@85.159.237.41] has joined #minecrafthelp
#158 [08:22] <jul> I'm having trouble logging in.
#159 [08:23] <jul> after entering my details, i complete a captcha and the login isn't finished
#160 [08:24] <jul> hello?
#161 [08:25] * jul [webchat@85.159.237.41] has quit. (Client Quit)
#162 [08:41] * FilipeGuilherme [webchat@138.219.52.76] has joined #minecrafthelp
#163 [08:41] <FilipeGuilherme> olá
#164 [08:42] <FilipeGuilherme> Olá queria saber se é posivel trocar o email da minha conta pois no site é preciso das senhas de segurança para trocar e eu n conssigo acessar meu email para coloca-las poderia me ajudar?
#165 [08:47] * GrassyKnoll [webchat@174-16-110-249.hlrn.qwest.net] has joined #minecrafthelp
#166 [08:49] <GrassyKnoll> hello recently download Minecraft after some years of not playing. and wanted to download again but as it launches its takes a while then report of a crashed game
#167 [08:49] <FilipeGuilherme> Olá queria saber se é posivel trocar o email da minha conta pois no site é preciso das senhas de segurança para trocar e eu n conssigo acessar meu email para coloca-las poderia me ajudar?
#168 [08:50] <GrassyKnoll> report says something about java not enough memory on RAM, doi need to upgarde javaScript??
#169 [08:51] <FilipeGuilherme> no
#170 [08:52] <GrassyKnoll> thing is it was working well when i was playing several years ago, though now it crashes
#171 [08:57] <FilipeGuilherme> eu n sou da mojang
#172 [08:57] <FilipeGuilherme> eu n sei oq deve fazer?
#173 [09:01] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#174 [09:14] <Greymagic27> ??> FilipeGuilherme lang/pt
#175 [09:14] <Absol> FilipeGuilherme: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#176 [09:25] * vahnx [webchat@52-124-76-32.eastlink.ca] has joined #minecrafthelp
#177 [09:25] * FilipeGuilherme [webchat@138.219.52.76] has quit. (Quit: webchat.esper.net)
#178 [09:26] <vahnx> Hi all, the download speeds for the minecraft setup file on my internet has been uber slow.. everything else including my server is hosting fine. Noticed this yesterday when trying to download the game for my girlfriend. Either the download server I'm hitting is slow or my ISP is throttling me. Anyone know what I should do?
#179 [09:27] <vahnx> I get an error when the launcher is trying to download on my girlfriends mac and right now it's going 22kbps downloading the game via chrome atm
#180 [09:32] <vahnx> Here's some screenshots of the download speed https://prnt.sc/mt3di6 and of the error downloading the client https://prnt.sc/mt3ef2
#181 [09:32] * Henrald [webchat@45-20-13-59.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
#182 [09:33] <Henrald> Hello, I am not able to run minecraft 1.11.2 and it says that my monitor process is fatal. Can some possibly help me with this?
#183 [09:34] <Henrald> 1.13.2
#184 [09:34] <Greymagic27> ??> Henrald launcher/log-txt
#185 [09:34] <Absol> Henrald: We need to see your full launcher log, which is created in the game directory.
#186 [09:34] <Absol> Henrald: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#187 [09:35] <Henrald> https://paste.ubuntu.com/p/bSq4PHpsHS/
#188 [09:36] <Greymagic27> Henrald, That's only showing your .minecraft directory, run minecraft and wait until it crashes, then send the log again
#189 [09:36] <Henrald> ok
#190 [09:38] <Henrald> https://paste.ubuntu.com/p/9wDgdGRGz8/
#191 [09:38] <Greymagic27> ??> Henrald tools/hjt
#192 [09:38] <Absol> Henrald: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#193 [09:38] <Absol> Henrald: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#194 [09:39] * Matt7 [webchat@138.112.9.51.dyn.plus.net] has joined #minecrafthelp
#195 [09:40] <Matt7> Im getting this io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information when trying to join my friend on minecraft java edition
#196 [09:40] <Henrald> https://paste.ubuntu.com/p/PKSzKvGNpr/
#197 [09:40] <Greymagic27> Henrald, Disable the discord overlay and see if that helps
#198 [09:41] <Greymagic27> Matt7, Is it just that server?
#199 [09:41] <Henrald> where would I do that?
#200 [09:42] <Greymagic27> Henrald, Go onto discord, then on the bottom left you should see a cog, click the cog and go to the overlay section: http://prntscr.com/mt3kvl
#201 [09:42] <Matt7> Yes, I am able to join other servers but just not the one that my friend is hosting on LAN
#202 [09:43] <Greymagic27> Matt7, Disable both your firewalls, see if it works then
#203 [09:44] * DarkNoddy [~mordi@ti0020a400-3004.bb.online.no] has joined #minecrafthelp
#204 [09:45] <Henrald> My minecraft just started, thanks
#205 [09:45] <Greymagic27> Henrald, Your welcome
#206 [09:45] <Henrald> there was an issues between discord and minecraft
#207 [09:45] <Greymagic27> Henrald, Yea, the overlay is known to cause issues
#208 [09:46] * Matt7 [webchat@138.112.9.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#209 [09:51] <vahnx> Anyone know why we get "Unable to Update the Minecraft Native Launcher" when attempting to install minecraft on my girlfriends mac? It will load/download for about 10 mins before the loading bar almost hits the end and gives us this error.
#210 [09:56] * Leo [webchat@newruba.cooper.edu] has joined #minecrafthelp
#211 [09:56] * Leo is now known as Guest11206
#212 [09:56] * soltinto [webchat@p4FC7EBBD.dip0.t-ipconnect.de] has joined #minecrafthelp
#213 [09:57] <soltinto> hello
#214 [09:57] <Greymagic27> soltinto, Hey! How can we help?
#215 [09:57] <Guest11206> Im able to log in but right when the mojang screen shows it freezes, tells me my Java SE Binary isn't working.
#216 [09:57] <soltinto> i have a problem migrating my old acc to the new
#217 [09:57] <Greymagic27> ??> Guest11206 tools/hjt
#218 [09:57] <Absol> Guest11206: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#219 [09:57] <Absol> Guest11206: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#220 [09:57] <Greymagic27> soltinto, What's the problem?
#221 [09:57] <soltinto> i cant remeber my username
#222 [09:58] * bli [webchat@ip-37-201-4-161.hsi13.unitymediagroup.de] has joined #minecrafthelp
#223 [09:58] <Greymagic27> soltinto, Can you login to here? https://account.mojang.com/login
#224 [09:58] <Guest11206> Can i trust the download?
#225 [09:58] <Greymagic27> Guest11206, Yes you can. It's open source and trustworthy.
#226 [09:58] <Greymagic27> The name is sketchy, but the program itself is fine
#227 [09:59] <bli> hello i cant join in in multiplayer server, if i try there come the error "io.netty.channel.abstractchannel$annotatedconnectexception" . does anyone know what i can do?
#228 [09:59] <Greymagic27> bli, Is it just one server?
#229 [09:59] <soltinto> no cant login
#230 [09:59] <bli> i dont know i want to join a server of a friend
#231 [09:59] <Greymagic27> ??> soltinto account/send-email
#232 [09:59] <Absol> soltinto: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#233 [09:59] <Absol> soltinto: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#234 [09:59] <Greymagic27> bli, Test another server, see if you still have the issue
#235 [10:00] <soltinto> ok i try
#236 [10:00] <soltinto> ty
#237 [10:00] <Guest11206> It says my system denied write access to the Hosts file
#238 [10:00] <Greymagic27> Guest11206, That's because you didn't run it as administrator, just continue with the steps
#239 [10:01] * soltinto [webchat@p4FC7EBBD.dip0.t-ipconnect.de] has quit. (Client Quit)
#240 [10:01] <bli> i can join in other server
#241 [10:02] <Greymagic27> bli, Try disabling your firewall and your friends firewall, see if you can connect then
#242 [10:02] <bli> both firewalls are down
#243 [10:02] <Guest11206> https://paste.ubuntu.com/p/Nwq68DmTFz/
#244 [10:02] * bli [webchat@ip-37-201-4-161.hsi13.unitymediagroup.de] has quit. (Client Quit)
#245 [10:02] <Guest11206> There is the link
#246 [10:03] <Greymagic27> ??> Guest11206 av/adwcleaner
#247 [10:03] <Absol> Guest11206: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#248 [10:03] <Absol> Guest11206: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#249 [10:03] <Greymagic27> ??> Guest11206 av/norton
#250 [10:03] <Absol> Guest11206: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#251 [10:03] <Guest11206> Ahhh ok that makes sense
#252 [10:04] <Greymagic27> The thing actully causing the issue is a bit of malware you have called 'premieropinion'
#253 [10:07] <vahnx> Is there an alternate download link to the mincraft.deb file
#254 [10:07] <Greymagic27> I don't think so, sorry vahnx
#255 [10:07] <vahnx> Mines coming from launcher mojang com slash download slash minecraft deb
#256 [10:08] <Greymagic27> Yea, that's the correct download link
#257 [10:08] <vahnx> But it's going so slow.. I need to figure out whats tapping out the speed from me to the MC download file
#258 [10:08] <Lord_Ralex> you didn't have to censor the link
#259 [10:08] <vahnx> https://launcher.mojang.com/download/Minecraft.deb < going 22kbps
#260 [10:09] <vahnx> Right now I'm limited to a 10 meg connection because I'm through a VPN to my house but even when at my house.. the speed is abyssmal
#261 [10:10] <Lord_Ralex> tested it from 3 different locations, all pull at expected speeds
#262 [10:10] <vahnx> Would my ISP may be throttling me? Becuase I'm hosting a server? No users have complained but I've only had 3 on at once
#263 [10:10] <Lord_Ralex> they very well could be throttling stuff
#264 [10:10] <vahnx> It shouldnt be eating much bandwidth I dont see why my ISP would care
#265 [10:10] <vahnx> They have throtted my entire net 5 years ago
#266 [10:10] <Lord_Ralex> or somehow you got pointed to some CDN server that's literally on the other side of the world
#267 [10:11] <vahnx> I'll try through a VPN tunnel from my house to somewhere else and check
#268 [10:11] <vahnx> My server seems fine though its just downloading the files from them is seemingly slow out of the blue since last night
#269 [10:14] * MrHencrafter [webchat@ip4d14fdb0.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#270 [10:14] <MrHencrafter> Hello
#271 [10:15] * HaaruCZ [webchat@ip-94-113-132-201.net.upcbroadband.cz] has joined #minecrafthelp
#272 [10:15] <HaaruCZ> Hi need help, my account was stolen i send ticket to accound recovery but no response.
#273 [10:15] <MrHencrafter> My problem is that I know my E-Mail. But when I try to request my password, the E-Mail doesn't appear
#274 [10:16] <Greymagic27> ??> MrHencrafter account/send-email
#275 [10:16] <Absol> MrHencrafter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#276 [10:16] <Absol> MrHencrafter: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#277 [10:16] <Greymagic27> HaaruCZ, See: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#278 [10:17] * HaaruCZ [webchat@ip-94-113-132-201.net.upcbroadband.cz] has quit. (Client Quit)
#279 [10:17] * MrHencrafter [webchat@ip4d14fdb0.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#280 [10:21] * vahnx [webchat@52-124-76-32.eastlink.ca] has quit. (Quit: webchat.esper.net)
#281 [10:31] * jordi [webchat@ip51cf3bdc.direct-adsl.nl] has joined #minecrafthelp
#282 [10:31] <jordi> hello
#283 [10:32] <Greymagic27> jordi, Hey! How can we help?
#284 [10:32] <jordi> i cant login to minecraft on the web and the launcher with a single account
#285 [10:32] <Greymagic27> jordi, What does it say when you try?
#286 [10:32] <jordi> wrong password or username
#287 [10:33] <jordi> but when i try it on a other pc i can login
#288 [10:33] <Greymagic27> jordi, Have you tried to reset the details?
#289 [10:33] <jordi> i did
#290 [10:33] <jordi> doesnt work
#291 [10:33] <Greymagic27> ??> jordi account/send-email
#292 [10:33] <Absol> jordi: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#293 [10:33] <Absol> jordi: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#294 [10:53] * cryo [webchat@cpc106182-gate11-2-0-cust407.16-2.cable.virginm.net] has joined #minecrafthelp
#295 [10:54] <cryo> could i ask why whenever i try to load up minecraft it does not respond but the launcher works fine it just gets stuck on the mojang screen
#296 [10:57] <Greymagic27> ??> cryo tools/hjt
#297 [10:57] <Absol> cryo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#298 [10:57] <Absol> cryo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#299 [11:02] <cryo> Absol https://paste.ubuntu.com/p/3v45rk2bjH/
#300 [11:02] * Feddi [webchat@209.53.199.178.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#301 [11:02] <Greymagic27> ??> cryo av/adwcleaner
#302 [11:02] <Absol> cryo: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#303 [11:02] <Absol> cryo: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#304 [11:03] <Feddi> minecraft does not respond half the time and when i manage to get into the game it won't let me join my worlds or servers
#305 [11:04] * GabriHEY_BR2000 [webchat@138-185-171-239.navinet.com.br] has joined #minecrafthelp
#306 [11:04] <Greymagic27> ??> Feddi tools/hjt
#307 [11:04] <Absol> Feddi: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#308 [11:04] <Absol> Feddi: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#309 [11:04] * Feddi [webchat@209.53.199.178.dynamic.wline.res.cust.swisscom.ch] has quit. (Client Quit)
#310 [11:05] <GabriHEY_BR2000> Hello,
#311 [11:06] <Greymagic27> GabriHEY_BR2000, Hey! How can we help?
#312 [11:06] * cryo [webchat@cpc106182-gate11-2-0-cust407.16-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#313 [11:07] <GabriHEY_BR2000> could you send me the map and resource pack download of the monster kids realm?
#314 [11:07] <GabriHEY_BR2000> please
#315 [11:09] <Greymagic27> GabriHEY_BR2000, Not without knowing where to look, sorry. If they are up for download and you know the name then I can grab the links for you
#316 [11:10] * cryo [webchat@cpc106182-gate11-2-0-cust407.16-2.cable.virginm.net] has joined #minecrafthelp
#317 [11:10] <GabriHEY_BR2000> I'm from Brazil and I'm not able to pay a realm, and I really wanted to collect the maps and minigames there
#318 [11:10] <cryo> Absol i have run the scan and repair whats next?
#319 [11:10] <Greymagic27> GabriHEY_BR2000, I don't know if you can download the worlds or texure packs from the realms, sorry
#320 [11:10] <Greymagic27> cryo, Give minecraft a shot
#321 [11:12] <GabriHEY_BR2000> Could not you send it to me? I can not find it for download.
#322 [11:12] <GabriHEY_BR2000> and I have no conditions to pay or even to download, because in the realm free test there is no longer this minigame to play
#323 [11:12] <Greymagic27> GabriHEY_BR2000, If you can't find it, then I won't be able to find it to link it to you, sorry
#324 [11:13] <GabriHEY_BR2000> But you guys work at Mojang right?
#325 [11:13] <Greymagic27> GabriHEY_BR2000, No, we are only volunteers
#326 [11:13] <Greymagic27> ??> GabriHEY_BR2000 irc/volunteers
#327 [11:13] <Greymagic27> Oh
#328 [11:13] <GabriHEY_BR2000> ah ok
#329 [11:13] <Greymagic27> ??> GabriHEY_BR2000 info/volunteer
#330 [11:13] <Absol> GabriHEY_BR2000: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#331 [11:14] <cryo> Greymagic27 and Absol thanks for your help! appreciate it.
#332 [11:14] <Greymagic27> cryo, Your welcome! Enjoy minecraft
#333 [11:14] * cryo [webchat@cpc106182-gate11-2-0-cust407.16-2.cable.virginm.net] has quit. (Client Quit)
#334 [11:15] <GabriHEY_BR2000> Okay, thanks for everything even though I can not get the minigame monster kids, I'm happy to at least have been heard and answered, thank you
#335 [11:15] <Greymagic27> GabriHEY_BR2000, Your welcome
#336 [11:37] * Zack [webchat@172-124-208-116.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#337 [11:37] <Zack> Hello
#338 [11:38] <Zack> I've been having problems accessing my account for around the last year or so
#339 [11:38] <Zack> Either I'll reset my password and it won't work, or I won't even receive a verification email to change it
#340 [11:38] <Greymagic27> ??> Zack account/send-email
#341 [11:38] <Absol> Zack: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#342 [11:38] <Absol> Zack: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#343 [11:39] <Zack> I just submitted one of those
#344 [11:39] <Greymagic27> Zack, Great, your on the right track. Just wait for a reply
#345 [11:39] <Zack> and I also submitted one around late December and never received a reply
#346 [11:40] <Zack> I'm worried that my email got blocked or something since they are currently responding to cases in february but my december case never got an email back.
#347 [11:40] * Athen [webchat@64-66-18-233.arpa.qzwestcom.com] has joined #minecrafthelp
#348 [11:40] <Greymagic27> Zack, That sometimes does happen
#349 [11:40] <Athen> Can you tell me how to become a marketplace creator?
#350 [11:41] <Athen> Hello?
#351 [11:41] * Zack [webchat@172-124-208-116.lightspeed.chrlnc.sbcglobal.net] has quit. (Client Quit)
#352 [11:42] <Athen> Help?
#353 [11:43] <Athen> Can i have some help?
#354 [11:43] <Athen> Can i have some help?
#355 [11:44] * Athen [webchat@64-66-18-233.arpa.qzwestcom.com] has left #minecrafthelp
#356 [11:46] * TheSilentLink [~TheSilent@host81-132-13-207.range81-132.btcentralplus.com] has quit. (Ping timeout: 190 seconds)
#357 [12:01] * gento12 [webchat@84.124.166.152.dyn.user.ono.com] has joined #minecrafthelp
#358 [12:01] * gento12 [webchat@84.124.166.152.dyn.user.ono.com] has quit. (Client Quit)
#359 [12:02] * pipa3000 [webchat@bfb59cca.virtua.com.br] has joined #minecrafthelp
#360 [12:02] <pipa3000> hello?
#361 [12:02] * Venus [webchat@02d8fc08.bb.sky.com] has joined #minecrafthelp
#362 [12:02] <pipa3000> How can i change my e-mail? I forgot my old one
#363 [12:03] <Venus> Can you help with forge?
#364 [12:03] <pipa3000> what?
#365 [12:03] <Venus> dw
#366 [12:04] * Venus [webchat@02d8fc08.bb.sky.com] has quit. (Client Quit)
#367 [12:05] * xXIRickIXx [webchat@90.68.24.248] has joined #minecrafthelp
#368 [12:05] <xXIRickIXx> No me deja ingresar al juego por problemas de graficos.
#369 [12:13] * pipa3000 [webchat@bfb59cca.virtua.com.br] has quit. (Quit: webchat.esper.net)
#370 [12:18] * kekskleber [webchat@ip5f585acc.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#371 [12:18] <kekskleber> hii
#372 [12:19] <kekskleber> its very trickie problem
#373 [12:20] <kekskleber> i have a minecraft account and i cant log in becuase i creat the account on an email which got hacked and if i want to reset my password i cant do it
#374 [12:21] <kekskleber> and i want to change the email to my current email
#375 [12:23] * Jlu [webchat@ip-5-146-194-246.unitymediagroup.de] has joined #minecrafthelp
#376 [12:25] <Jlu> Hello. Since i created a new account yesterday, i cant log in on servers. It always says "invalid session". I tried everything in terms of restarting/logging in and out. Logging out also leads to the problem that i cant login with my password. so i have to order a new password everytime. Can someone fix this problem?
#377 [12:25] <Capfan67> kekskleber, In order to use account self service, you need 2 of 3 things: Login Credentials, Email Access, Security Question answers. If you only have 1 of the 3, you need to contact Mojang Support:
#378 [12:25] <Capfan67> ??> kekskleber account/send-emai
#379 [12:25] <Capfan67> ??> kekskleber account/send-email
#380 [12:25] <Absol> kekskleber: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#381 [12:25] <Absol> kekskleber: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#382 [12:26] <Capfan67> Jlu, Have you logged completely out of the launcher (upper right corner, logout), then logged back in?
#383 [12:28] <Jlu> i tried this yesterday many times. First it worked and afterwards it didnt work again
#384 [12:28] <Jlu> it mostly functions after i restart my pc
#385 [12:28] <Capfan67> Jlu, Can you log into Mojang.com?
#386 [12:28] <Jlu> yes
#387 [12:29] <kekskleber> Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email
#388 [12:29] <Jlu> i already asked there for advise but they seem to be short on staff
#389 [12:29] <kekskleber> theproblem is the transaction id is on my old email
#390 [12:29] <Capfan67> Jlu, It sounds like you have malicious software blocking your access to the login servers. Let's see what's running:
#391 [12:29] <Capfan67> ??> Jlu tools/hjt
#392 [12:29] <Absol> Jlu: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#393 [12:29] <Absol> Jlu: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#394 [12:30] <Capfan67> kekskleber, when you submit your ticket, explain what you do and don't have to MOjang. They will tell you if you have other options.
#395 [12:30] <Capfan67> kekskleber, Also, personally, I'd make a priority of recovering my Email account, as that step would make the rest much easier.
#396 [12:31] <kekskleber> ok
#397 [12:31] <kekskleber> thx
#398 [12:34] * robabank [webchat@ip-213-127-121-45.ip.prioritytelecom.net] has joined #minecrafthelp
#399 [12:34] <Jlu> https://paste.ubuntu.com/p/5yPNqnJT9R/
#400 [12:36] <Capfan67> Jlu, I see you have Hamachi installed. Hamachi can interrupt your login server connection. To isolate Hamachi as the possible cause, please uninstall Hamachi and then try logging in.
#401 [12:36] <robabank> i think i may have lost my minecraft account or it was stolen. it is connected to a microsoft account which i didn't do. Anny tips other than customer support?
#402 [12:36] <Capfan67> Jlu, As a note, you also have ByteFence installed, which can cause update/download failure. Bear this in mind if you have update issues in the future.
#403 [12:37] <Capfan67> robabank, If your account has been stolen, you'll need to contact Mojang Customer Support. At that point, only they can sort it out. Do you need a link?
#404 [12:37] <robabank> i already send a mail to them
#405 [12:38] <Capfan67> robabank, Sounds like you're on track. All that's left is the waiting.
#406 [12:38] <robabank> thanks
#407 [12:40] <Jlu> lol it works
#408 [12:40] <Jlu> youre pro, thanks a lot
#409 [12:40] <Capfan67> Jlu, Outstanding. Enjoy!
#410 [12:41] * Jlu [webchat@ip-5-146-194-246.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#411 [12:48] * MankanChayor [webchat@c-73-223-213-144.hsd1.ca.comcast.net] has joined #minecrafthelp
#412 [12:50] <MankanChayor> Hello! I think the coordinates in my seed have become misaligned somehow; when I plug my seed into MineAtlas or anything like that, the biomes don't match up. I just tried to navigate to an ocean monument in my game via an Ocean Explorer Map, and the area it took me to was not ocean.
#413 [12:50] <MankanChayor> I use vanilla 1.13.2.
#414 [12:50] <Capfan67> MankanChayor, In the Java Edition game, you can type "/seed" to see your current seed, and determine if it's what you think it is.
#415 [12:51] <MankanChayor> I don't have cheats enabled on that seed. Can you enable them after you've already generated the world?
#416 [12:52] <MankanChayor> (ahh, I guess that does work, sorry!)
#417 [12:52] <Capfan67> MankanChayor, Open to LAN and select Enable Cheats while opening. Then you can execute admin commands. When you exit and reload the world, you'll be back to normal non-cheat mode.
#418 [12:53] <MankanChayor> What do you mean by determine if it's what I think it is?
#419 [12:54] <Capfan67> MankanChayor, You're saying that online map viewers don't match your world. That implies that the seed isn't what you think it is (or what you're entering online).
#420 [12:54] <MankanChayor> When I use those viewers, I load my level.dat file directly into the viewer.
#421 [12:55] <Capfan67> MankanChayor, That should work, assuming you're selecting the correct version for whatever viewer you're using.
#422 [12:55] <MankanChayor> I have a suspicion that the world is the same, but the coordinates have been shifted over a few hundred degrees or something.
#423 [12:55] <Capfan67> MankanChayor, Minecraft can't do that. The game uses the seed to generate terrain.
#424 [12:57] <MankanChayor> Strangely enough when I used the Stronghold Finder on Chunkbase, the coordinates that gave me were correct.
#425 [12:57] <MankanChayor> The other tools seem to be making mistakes though.
#426 [12:57] <Capfan67> I only use Chunkbase and Amidst. I've found them both to be quite reliable.
#427 [13:00] <MankanChayor> Whenever I use these map tools, for example, and look up the coordinates of one of my bases, which is about (100, 0), the map tells me that's deep ocean, but it's not. It's a river biome.
#428 [13:01] <MankanChayor> MineAtlas and Chunkbase have given that same result...I still have to figure out Amidst, I couldn't get it to work.
#429 [13:02] <Capfan67> MankanChayor, Ok, I'm interested in that. Can you go in-game and type /seed, then post your seed here? (be mindful if it's Negative)
#430 [13:03] <MankanChayor> 7002058754943764537
#431 [13:03] <MankanChayor> The name is Charm.
#432 [13:03] * marios [webchat@adsl-131.109.242.145.tellas.gr] has joined #minecrafthelp
#433 [13:04] <marios> how could i reactivate my mojang account?
#434 [13:04] * kekskleber [webchat@ip5f585acc.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#435 [13:04] <Capfan67> marios, What happens when you try to login?
#436 [13:05] <marios> i had deactivated the account and it says invalid password or email
#437 [13:05] <Capfan67> MankanChayor, Are you certain that seed isn't -7002058754943764537?
#438 [13:05] <marios> yes
#439 [13:06] <Capfan67> marios, Do you mean you asked Mojang to Delete the account?
#440 [13:06] * Eddie [webchat@host5-80-116-115.in-addr.btcentralplus.com] has joined #minecrafthelp
#441 [13:06] <MankanChayor> Yes, there's no minus.
#442 [13:06] <marios> to deactivate it yes
#443 [13:06] * Eddie is now known as Guest42294
#444 [13:06] <Capfan67> marios, If you've asked Mojang to delete your account, you'll need to contact them to see if you have any options:
#445 [13:07] <marios> ok thanks
#446 [13:07] <Capfan67> ??> marios account/send-email
#447 [13:07] <Absol> marios: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#448 [13:07] <Absol> marios: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#449 [13:07] <marios> i allready did
#450 [13:07] <Guest42294> I sent Mojang an email last Wednesday and still haven't had a response :/
#451 [13:07] <Capfan67> MankanChayor, Very strange indeed.
#452 [13:07] <Capfan67> marios, Sounds like you're on track. Only the waiting left.
#453 [13:07] <Capfan67> Guest42294, For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#454 [13:08] <Guest42294> How can a support team be a month behind on replying to emails......
#455 [13:08] * blue [webchat@CPE64777dd97ed3-CM64777dd97ed0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#456 [13:09] <Capfan67> Guest42294, Likely due to the overwhelming number of people who lose control of their accounts, mostly through unwittingly giving their credentials away.
#457 [13:09] <Capfan67> Guest42294, We see hundreds of them here per day, and that's just the small percentage who fail to read the messages all the way here that we're technical support not account support.
#458 [13:10] <blue> Minecraft crashes when I click play, it'll load and act normal but then the launcher opens again with an error and the crash log. I've deleted .minecraft, I've tried repairing the launcher and Java is up to date.
#459 [13:10] <Guest42294> Man, I had an account I want to get back from about 4 years ago. Can't remember email but can remember username and probably guess the password.
#460 [13:10] <Guest42294> Is there anywhere that I will still be able to login with Minecraft username and password rather than email?
#461 [13:11] <Capfan67> blue, Let's take a look at the error:
#462 [13:11] <Capfan67> ??> blue launcher/log-txt
#463 [13:11] <Absol> blue: We need to see your full launcher log, which is created in the game directory.
#464 [13:11] <Absol> blue: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#465 [13:11] <GreyVulpine> Guest42294 - No.
#466 [13:11] <Capfan67> Guest42294, If it's a Mojang account, you'll need to know the email.
#467 [13:11] <Guest42294> If I had like the first 2 characters I would most likely also be able to guess the email.
#468 [13:11] <Guest42294> It isn't a mojang account
#469 [13:11] <Capfan67> Guest42294, Is the problem just that you don't know *which* of your email addresses you used?
#470 [13:11] <Guest42294> its one of the old accounts
#471 [13:11] <Guest42294> Thats right capfan
#472 [13:12] * redisaac515 [webchat@75-48-122-142.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#473 [13:12] <MankanChayor> Did my seed return an error or something?
#474 [13:12] <Capfan67> Guest42294, Ah, a Legacy account. Yes, not knowing which email is an issue. You'll need to contact Support.
#475 [13:12] <blue> https://paste.ubuntu.com/p/w4x75n7wSY/
#476 [13:13] <redisaac515> how do i retrieve old worlds from a computer i no longer have? is it possible?
#477 [13:13] <Capfan67> MankanChayor, No, the seed works but shows ocean just as you suggested. Either you've mistyped the seed (less likely), or the seed has changed along the way at some point.
#478 [13:13] <MankanChayor> I copy-pasted it from my game.
#479 [13:14] <Guest42294> Capfan67 I have contacted support but the wait time seems so long. I have bought Minecraft about 4 times now. I bought my girlfriend the Java version since she has Windows 8 and have the Windows 10 version myself. Is there a way we can play together?
#480 [13:14] <MankanChayor> The seed might have changed along the way, I did have to restore it at least once after my game closed improperly and the level.dat became corrupted.
#481 [13:14] <Capfan67> redisaac515, Are you asking about Java Edition? Windows? If so, they'll be on the old hard drive in the user profile structure, AppData\Roaming\.minecraft
#482 [13:15] <Capfan67> Guest42294, Windows 10 Edition (from the windows store) is not compatible with Java Edition.
#483 [13:15] * Bolt [webchat@nc-208-163-183-34.dyn.centurytel.net] has joined #minecrafthelp
#484 [13:15] <Capfan67> MankanChayor, That's the answer then. Your seed is stored in your level.dat file.
#485 [13:15] <redisaac515> I'm talking about windows yes. I cant find any old worlds from that old computer in appdata and i couldnt retrieve them
#486 [13:16] <Guest42294> Capfan67 the main reason I want my old account back is so we can play together :p
#487 [13:16] <redisaac515> so i cant open old windows worlds into the java edition?
#488 [13:16] <MankanChayor> I figured that the restoration process went perfectly this time...the last time I tried to restore a world it would crash as soon as I tried to walk too far. But that didn't happen in Charm.
#489 [13:16] <Capfan67> redisaac515, Again, *if* they exist, they will be located in C:\Users\[username]\AppData\Roaming\.minecraft. Alternately, you can use a tool like Search Everythingn (void tools) to find all your level.dat files (those are your world folders)
#490 [13:17] <Capfan67> redisaac515, Yes, you can open older Java worlds in Java Edition. Please be mindeful of messages directed at other people.
#491 [13:18] <Capfan67> Guest42294, I understand, and hope you recover and can play together. Much fun indeed.
#492 [13:18] <Bolt> Is there a way for me to get my non migrated account back if I don't remember the email or password?
#493 [13:19] <Capfan67> Bolt, You'll need to contact Mojang to recover your Legacy account if you only know the username (which is public information):
#494 [13:19] <Capfan67> ??> Bolt account/send-email
#495 [13:19] <Absol> Bolt: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#496 [13:19] <Absol> Bolt: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#499 [13:21] * Bolt [webchat@nc-208-163-183-34.dyn.centurytel.net] has quit. (Quit: webchat.esper.net)
#500 [13:22] <blue> Minecraft crashes when I click play, it'll load and act normal but then the launcher opens again with an error and the crash log. I've deleted .minecraft, I've tried repairing the launcher and Java is up to date. My launcher_log: https://paste.ubuntu.com/p/w4x75n7wSY/
#501 [13:24] <Capfan67> blue, You're having a Java VM crash (inside java itself). This is sometimes caused by incompatible software. Let's see what's running:
#502 [13:24] <Capfan67> ??> blue tools/hjt
#503 [13:24] <Absol> blue: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#504 [13:24] <Absol> blue: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#505 [13:24] * Uginia [webchat@142.184.90.158] has joined #minecrafthelp
#506 [13:27] <redisaac515> so no old worlds were under saves so are they gone forever?
#507 [13:28] <Capfan67> redisaac515, If you've scanned the media for files named "level.dat", but found none, then there are no worlds on that media.
#508 [13:28] <Uginia> Hello! I have an issue with my minecraft where it'll just not respond on the minecraft startup logo screen. I have uninstalled a few times by manually removing files and by opening the setup "remove" button, but nothing has worked so far. This has been going on since last night
#509 [13:29] <Capfan67> Uginia, That's sometimes caused by incompatible software (often bundleware) installed on your system. Let's see if you have any:
#510 [13:29] <Capfan67> ??> Uginia tools/hjt
#511 [13:29] <Absol> Uginia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#512 [13:29] <Absol> Uginia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#513 [13:30] <redisaac515> I looked and they are all gone. Why isn't this stuff stored on my account?
#514 [13:30] <Uginia> Thank you
#515 [13:31] <blue> Here's the hjt log: https://paste.ubuntu.com/p/VkDw555PwP/
#516 [13:31] <Capfan67> redisaac515, There is no "account". Minecraft Java Edition is a local game with local files.
#517 [13:31] <redisaac515> Why isn't it stored on my mojang account
#518 [13:31] * EasyTarget [webchat@69-58-50-66.kresanet.org] has joined #minecrafthelp
#519 [13:32] <Capfan67> redisaac515, Again, Mojang doesn't store files. Minecraft is a local game with local files.
#520 [13:32] <EasyTarget> My game crashes on launch.
#521 [13:32] <EasyTarget> The drivers do not appear to support OpenGL
#522 [13:32] <redisaac515> Why is it made like that it's so dumb
#523 [13:33] <EasyTarget> I have tried older drivers. Any suggestions? This is a fresh install of Windows / Minecraft
#524 [13:33] <Capfan67> blue, The report looks clean. I'd recommend a soft reset, as your error can also be caused by corrupted asset files:
#525 [13:33] <urielsalis> redisaac515, you could get a realm
#526 [13:33] <Capfan67> ??> blue win/reinst
#527 [13:33] <Absol> blue: You may need to reinstall the locally installed files that Minecraft puts into place.
#528 [13:33] <Absol> blue: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#529 [13:33] <urielsalis> redisaac515, always online, and the world is in your account, plus you can invite friends
#530 [13:33] <Uginia> https://paste.ubuntu.com/p/sHSJDwKWsR/ here you go
#531 [13:33] <urielsalis> redisaac515, it does have a monthly cost though
#532 [13:33] <blue> I've already tried doing this and it didn't work
#533 [13:34] <Capfan67> ??> EasyTarget win/dxdiag
#534 [13:34] <Absol> EasyTarget: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#535 [13:34] <redisaac515> yeah but i dont really want a realm just my old worlds back. But because of the way things are thats impossible
#536 [13:34] <Capfan67> blue, Then, I'm afraid I'm at the edge of my knowledge. You may need a more experienced helper to deal with Java internal errors.
#537 [13:34] <urielsalis> redisaac515, thats what backups are for
#538 [13:34] <blue> Alright. Thanks though
#539 [13:34] <urielsalis> hi blue, let me read the logs
#540 [13:35] <blue> Kk
#541 [13:35] <Capfan67> Uginia, you have Discord loaded. Go into settings and see if the overlay is enabled. If so, disable the overlay and test again.
#542 [13:35] <Uginia> Ohhh
#543 [13:35] <redisaac515> Yeah well 10 year old me from years ago didn't know how computers or anything worked so there was no backups when i got my new computer and my worlds werent transferred
#544 [13:36] <Capfan67> redisaac515, Did you use a 3rd party tool to search, such as the tool I recommended (Search Everything by Voidtools)?
#545 [13:36] <urielsalis> blue, is hotspot shield turned on?
#546 [13:37] <redisaac515> no i didnt
#547 [13:37] <redisaac515> ill try to figure out how that works thanks
#548 [13:37] <urielsalis> redisaac515, lets run adwcleaner, just in case
#549 [13:37] <Capfan67> redisaac515, It might be worth the effort, since windows search rarely does a good job.
#550 [13:37] <urielsalis> blue lets run adwcleaner, just in case
#551 [13:37] <blue> Nope, I've been planning on uninstalling it but it isn't running
#552 [13:37] <urielsalis> ??> blue av/adwcleaner
#553 [13:37] <Absol> blue: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#554 [13:37] <Absol> blue: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#555 [13:37] <redisaac515> i have no idea what adwcleaner is
#556 [13:37] <Capfan67> redisaac515, That was a typo. Ignore that suggestion.
#557 [13:37] <urielsalis> redisaac515, sorry, typed the wrong username
#558 [13:38] <redisaac515> ok ty
#559 [13:38] <EasyTarget> I think I see the issue. It says my display is Microsoft Basic Display Adapter. I have installed the Nvidia drivers and in device manager it shows 2 display adapters.
#560 [13:39] <redisaac515> how do i use what you are suggesting capfan? im not particularly the best with copmuters
#561 [13:39] <urielsalis> EasyTarget, have you restarted your PC after installing the nvidia drivers?
#562 [13:39] <EasyTarget> I will try again. I have gone back and forth between versions trying to find one that works. I just can't remember on the latest.
#563 [13:40] <Capfan67> EasyTarget, Sounds like you're on track. If you end up stumped, give us the dxdiag info and we'll see if we can help.
#564 [13:41] <EasyTarget> Reboot didn't fix it. how do I share the dxdiag on here?
#565 [13:41] <urielsalis> ??> EasyTarget paste
#566 [13:41] <Absol> EasyTarget: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#567 [13:41] <redisaac515> please explain search everything by voidtools
#568 [13:43] <Capfan67> redisaac515, It's a tool that indexes all files on your computer. You can then search for any filename by partial strings, and it's lightning fast.
#569 [13:43] <EasyTarget> https://paste.ubuntu.com/p/6FtxBqYtBD/
#570 [13:43] * blue [webchat@CPE64777dd97ed3-CM64777dd97ed0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#571 [13:43] <MankanChayor> Is there anything I can do to fix the coordinates of my seed or are they pretty much stuck that way? If they're stuck that way, then none of the explorer maps will work...
#572 [13:44] <Capfan67> redisaac515, Once installed, you can use it to search for "level.dat", and it will list every instance of that filename on the PC. If your worlds are on the system, it'll find them.
#573 [13:44] <urielsalis> EasyTarget, download and install http://www.nvidia.com/Download/driverResults.aspx/143233/en-us
#574 [13:44] <redisaac515> thank you. so when i search level.dat everything will appear?
#575 [13:44] <redisaac515> and ill have to go through all that to find them?
#576 [13:44] <Capfan67> MankanChayor, Any terrain generated prior to changing the seed will use the old unknown seed. Any new terrain will use the new seed.
#577 [13:45] <Capfan67> redisaac515, each world/save has a level.dat. If you had *lots* of worlds, you will see lots of them. If you had just a few worlds, you will only see a few. You will also see the path, so hopefully the worldnames will make sense.
#578 [13:45] <MankanChayor> So when I restored the world, would the seed number have changed?
#579 [13:45] <Capfan67> MankanChayor, If you had to create a new level.dat to recover your world, it would have had a new seed.
#580 [13:46] <redisaac515> ok thank you so much my friend
#581 [13:46] <Capfan67> redisaac515, Best of luck on the search.
#582 [13:46] <MankanChayor> Hmm, I went through a process online that results in your inventory disappearing but everything else in your world you had before still being there.
#583 [13:47] <urielsalis> MankanChayor, that sounds like those tutorials that make you delete level.dat
#584 [13:47] <Capfan67> MankanChayor, Your inventory is also stored in the Level.dat. That's consistent with what you've described.
#585 [13:47] <MankanChayor> Yep, delete level.dat, make a new world, copy the new level.dat over.
#586 [13:47] <MankanChayor> Something like that.
#587 [13:47] <urielsalis> MankanChayor, if you did that, you lost your previous seed
#588 [13:47] <urielsalis> MankanChayor, and you are now using a new one
#589 [13:48] <urielsalis> MankanChayor, meaning the terrain will be generating differently to the old stuff
#590 [13:48] <MankanChayor> How come the old stuff I had before is still there?
#591 [13:48] <MankanChayor> If the seed is now different?
#592 [13:49] <urielsalis> because thats already generated
#593 [13:49] * Webchat646 [webchat@p5DD0BEC9.dip0.t-ipconnect.de] has joined #minecrafthelp
#594 [13:49] * Espercorn kicked Webchat646 from #minecrafthelp (Reason: ebchat646 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#595 [13:49] <urielsalis> the seed is used for the random number generator, which generates new terrain
#596 [13:49] <MankanChayor> Ahh, ok. So this weird ocean that the maps are showing is what WOULD have been there had I generated the whole world from this new seed in the first place?
#597 [13:49] <urielsalis> yep
#598 [13:49] <MankanChayor> Oooooook, that explains it all!
#599 [13:50] * blue [webchat@CPE64777dd97ed3-CM64777dd97ed0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#600 [13:50] <blue> Hello I'm back
#601 [13:50] <MankanChayor> So that's why my stronghold and stuff way out west are correct on the map, cause I discovered them after I made the new seed.
#602 [13:50] <EasyTarget> I got the message "The Standard NVIDA graphics driver is not compatible with this version of windows. Use the GeForce Experience to download the correct version.
#603 [13:51] <MankanChayor> Looks like if I obtain an explorer map where the coordinates are in my old terrain, I'll just have to ignore it and buy another one, lol. Thank you!
#604 [13:52] <Capfan67> MankanChayor, *nods* that's about where you're at.
#605 [13:52] <MankanChayor> Least I know what happened and what to do now, thank you so much! :D
#606 [13:52] <blue> AdwCleaner found a couple things but MC still crashes
#607 [13:53] * MankanChayor [webchat@c-73-223-213-144.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#608 [13:57] <EasyTarget> I updated using the game experience but still have the same crash error
#609 [13:57] <EasyTarget> Is there a way to force it to use the NVIDIA display driver?
#610 [13:58] <Capfan67> EasyTarget, I don't see why there's a Microsoft Basic Display Adapter driver installed. Have you tried disabling your integrated graphics in the bios?
#611 [13:58] <Capfan67> EasyTarget, ...and yes, you can use the Nvidia control panel to force Javaw.exe to use the Geforce card.
#612 [13:59] <redisaac515> i found a ton of old worlds how do i open them?
#613 [13:59] <Capfan67> redisaac515, Copy the worlds (folders under the "saves" folder) to your new windows user saves folder.
#614 [14:01] * link7632 [webchat@x2f4554a.dyn.telefonica.de] has joined #minecrafthelp
#615 [14:02] <link7632> ich kann mich nicht in meinen account mehr einloggen
#616 [14:03] * link7632 [webchat@x2f4554a.dyn.telefonica.de] has quit. (Client Quit)
#617 [14:03] <redisaac515> i copy and pasted it into the saves how do i change the type from a DAT_MCR file into a file folder?
#618 [14:03] <Capfan67> redisaac515, You shouldn't have to change or convert anything. You're simply copying a folder and it's contents to your current drive.
#619 [14:04] <redisaac515> ok so i copied it to the saves folder am i done?
#620 [14:05] <Capfan67> redisaac515, If you've coppied from your old save file to your new save file, then yes. Run Minecraft and see if the world is listed under single player.
#621 [14:09] <redisaac515> ok it isnt there is there anyway to call you or something so i can really express whats going on?
#622 [14:09] * K3yblademast [webchat@207.172.59.65] has joined #minecrafthelp
#623 [14:10] <EasyTarget> I think I may need to install a driver for the Intel display adapter or something. It appears the adapter the shows my laptop screen is intel and the nvidia is for an external display? Seems weird but when I disable the Microsoft Basic, it messes up my laptop display.
#624 [14:10] <Capfan67> redisaac515, This is the contact we get to work with. So, your new save folder should now have a new folder you just copied and in that folder should be a level.dat. Is that what you have?
#625 [14:11] <Capfan67> EasyTarget, This should be the driver for your chipset: https://downloadcenter.intel.com/download/28566/Intel-Graphics-Driver-for-Windows-10?product=134906
#626 [14:12] <redisaac515> all my other worlds say File Folder and they appear in single player. The world i just copied into the saves folder which isnt popping up in single player says DAT File.
#627 [14:12] <Capfan67> EasyTarget, It's a DCH driver, which we've heard may have install trouble on OEM hardware. See if it installs.
#628 [14:12] <EasyTarget> That was the trick..
#629 [14:12] <EasyTarget> Thank you all for the help!
#630 [14:12] <Capfan67> EasyTarget, Glad to hear it's working!
#631 [14:13] <Capfan67> redisaac515, so, instead of copying a folder, it is a dat file? Perhaps a screenshot would explain what you're looking at.
#632 [14:14] <K3yblademast> So I keep running into an issue relating to system memory/storage (can't tell?) after leaving my minecraft run for a couple hours. My minecraft hovers between 50-60% memory usage, and my total system memory stays around 30%. However, over time my HDD and SDD storage (over 90 gb worth) fills up, to 0 mb on both drives, leaving my windows to crash du
#633 [14:14] <K3yblademast> e to not enough system storage. Upon restarting my computer, the storage space resets back to normal levels. ~Any suggestions?.....
#634 [14:15] * Clip16 [webchat@179.13.broadband2.iol.cz] has joined #minecrafthelp
#635 [14:16] <redisaac515> i would if i could but the computer im trying to do this on wont let me get into this chat
#636 [14:17] <Clip16> Error: Could not find or load main class net.minecraft.client.main.Main
#637 [14:17] <Clip16> Process crashed with exit code 1
#638 [14:17] <redisaac515> It isnt copying a folder, it is copying a DAT file
#639 [14:17] <Capfan67> K3yblademast, Are you running the vanilla client, or mods and/or 3rd party launcher?
#640 [14:18] <Clip16> can some one help me?
#641 [14:18] <K3yblademast> Capfan67, I am in fact running with optifine installed - everything else is vanilla
#642 [14:18] <Capfan67> Clip16, That error is sometimes caused by antivirus, and sometimes a java argument. Let's test the argument as it's easier to eliminate.
#643 [14:19] <Clip16> ok haw?
#644 [14:19] <Capfan67> Clip16, Edit your "latest version" profile. Edit your JVM Arguments, at the end add a space and -Djava.net.preferIPv4Stack=true
#645 [14:19] <Capfan67> K3yblademast, We only support the vanilla client, and I'm unware of any such leak in vanilla. The question will be, do you have the same issue without any mods?
#646 [14:20] <Clip16> Error: Could not find or load main class net.minecraft.client.main.Main
#647 [14:20] <Capfan67> redisaac515, So, the process should be to find the level.dat. Right click in Search Everything and "open path". From there, go up one folder. This will be your saves folder. From here you should have one folder per world. Copy one of these folders/worlds to your new save folder and test.
#648 [14:21] <K3yblademast> Capfan67 No problem, I was just curious if this was maybe something you've seen before. I'll try a clean install and if I'm still having issues I will report back. Thanks :)
#649 [14:21] <Capfan67> Clip16, So, after adding that argument, you have the same error? In that case, let's see what you're running:
#650 [14:21] <Capfan67> ??> Clip16 tools/hjt
#651 [14:21] <Absol> Clip16: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#652 [14:21] <Absol> Clip16: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#653 [14:21] <Capfan67> K3yblademast, Sounds good. Best of luck.
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#657 [14:25] <Clip16> i had to run it on my D disk
#658 [14:25] <Clip16> https://paste.ubuntu.com/p/3Fkgg5YyZP/
#659 [14:27] <Capfan67> Clip16, I don't see any incompatible software installed that might cause your error. Although a long shot, let's run a malware scan just to be sure you don't have any undetected malware causing issues:
#660 [14:27] <Capfan67> ??> Clip16 av/adwcleaner
#661 [14:27] <Absol> Clip16: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#662 [14:27] <Absol> Clip16: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#663 [14:29] <Capfan67> Clip16, Wait, I may know what is causing your issue. What is your user path? Does it have an non-ANSI characters?
#664 [14:29] * ilostuniverse [webchat@host-2-102-68-68.as13285.net] has joined #minecrafthelp
#665 [14:29] <Capfan67> Clip16, ...such as "Š" ?
#666 [14:29] <Clip16> What is: your user path?
#667 [14:30] <Capfan67> Clip16, your path to .minecraft. Your username under c:\users\
#668 [14:30] <Clip16> yes
#669 [14:30] <Clip16> there is š
#670 [14:30] <ilostuniverse> When I load Minecraft it says every time I start it, it says "not responding" what should I do?
#671 [14:30] <Clip16> and ř
#672 [14:31] <Capfan67> Clip16, Java (not just minecraft) has an issue with non-ansi characters. You'll need to create a new Windows profile without them in order for Minecraft to run.
#673 [14:31] <Capfan67> ilostuniverse, That's usually incompatible software or bundleware. Lets see what's running:
#674 [14:31] <Capfan67> ??> ilostuniverse tools/hjt
#675 [14:31] <Absol> ilostuniverse: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#676 [14:31] <Absol> ilostuniverse: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#677 [14:31] * Clip16 [webchat@179.13.broadband2.iol.cz] has joined #minecrafthelp
#678 [14:32] <Clip16> Is it the same chat
#679 [14:32] <Capfan67> Clip16, It is indeed.
#680 [14:32] <Clip16> ok
#681 [14:32] <Clip16> hav can i fix my problem create new user?
#682 [14:33] <Capfan67> ??> Clip16 win/profile
#683 [14:33] <Absol> Clip16: It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.
#684 [14:33] <Absol> Clip16: Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
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#686 [14:33] <redisaac515> thank you for the instructions i tried it with one world and it worked im going to go through all of them and figure it out. Thank you so much
#687 [14:33] <Capfan67> redisaac515, I'm very glad to hear it worked out. Best of luck on your search!
#688 [14:35] * ilostuniverse [webchat@host-2-102-68-68.as13285.net] has quit. (Quit: webchat.esper.net)
#689 [14:35] <Clip16> can i create new user but without microsoft acount?
#690 [14:35] * Mudd [~w@2600:1700:31f0:8180:912e:b0c0:2231:5d1] has joined #minecrafthelp
#691 [14:36] <Capfan67> Clip16, You can indeed.
#692 [14:36] <Clip16> haw? can u help me?
#693 [14:38] <Capfan67> Clip16, For Windows 10: Win+I > Accounts > Family & Other users > Add someone else to this PC > "I don't have this person's sign in" > Add without Microsoft Account
#694 [14:39] <Clip16> thenks
#695 [14:41] * ILOSTUNIVERSE [webchat@host-2-102-68-68.as13285.net] has joined #minecrafthelp
#696 [14:41] * Mudd [~w@76.202.115.164] has joined #minecrafthelp
#697 [14:42] <ILOSTUNIVERSE> My page closed I have the paste of what you wanted
#698 [14:42] <ILOSTUNIVERSE> +capfan67
#699 [14:42] <Capfan67> ??> ILOSTUNIVERSE paste
#700 [14:42] <Absol> ILOSTUNIVERSE: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#701 [14:42] <ILOSTUNIVERSE> https://paste.ubuntu.com/
#702 [14:43] <redisaac515> if the world im looking for is there then thats where ill find it.
#703 [14:43] <Capfan67> ILOSTUNIVERSE, That's the site. Enter your paste and poster info, click "Paste!" and get a new page. Give us the link to the new page.
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#705 [14:44] * Clip16 [webchat@179.13.broadband2.iol.cz] has quit. (Quit: webchat.esper.net)
#706 [14:46] <ILOSTUNIVERSE> what do I write in poster?
#707 [14:46] <ILOSTUNIVERSE> +capfan67
#708 [14:46] <Capfan67> ILOSTUNIVERSE, Anything. But it must have something in the field to continue
#709 [14:46] <ILOSTUNIVERSE> Ok
#710 [14:46] * Mateplace [webchat@p578EA91E.dip0.t-ipconnect.de] has quit. (Client Quit)
#711 [14:47] <ILOSTUNIVERSE> https://paste.ubuntu.com/p/GnYXFTMMm7/
#712 [14:47] * redisaac515 [webchat@75-48-122-142.lightspeed.gdrpmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#713 [14:48] <ILOSTUNIVERSE> +Capfan67
#714 [14:48] <ILOSTUNIVERSE> ^^^
#715 [14:48] <Capfan67> ILOSTUNIVERSE, You have two issues: You have malware installed known to cause your not responding issue (PremierOpinion). I'll post removal info. You also have Discord installed. Make sure the overlay is disabled, as it also causes issues.
#716 [14:48] <Capfan67> ??> ILOSTUNIVERSE av/adwcleaner
#717 [14:48] <Absol> ILOSTUNIVERSE: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#718 [14:48] * Clip16 [webchat@179.13.broadband2.iol.cz] has joined #minecrafthelp
#719 [14:48] <Absol> ILOSTUNIVERSE: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#720 [14:49] <Clip16> nope
#721 [14:49] <Clip16> it didnt help
#722 [14:50] <Capfan67> Clip16, If you navigate to %appdata%, what is the exact path?
#723 [14:50] * ILOSTUNIVERSE [webchat@host-2-102-68-68.as13285.net] has quit. (Quit: webchat.esper.net)
#724 [14:51] <Clip16> C:\Users\Ondřej Švásta\AppData\Roaming\.minecraft
#725 [14:51] <Capfan67> Clip16, ...Those are non-ansi characters.
#726 [14:52] * noelnameless [webchat@ip565f3ccc.direct-adsl.nl] has joined #minecrafthelp
#727 [14:52] <Capfan67> Clip16, They are the problem, and why you need to create a windows profile without them, and log into that account to test.
#728 [14:52] <Clip16> i did that
#729 [14:52] <noelnameless> i have a problem with minecraft
#730 [14:52] * noelnameless [webchat@ip565f3ccc.direct-adsl.nl] has quit. (Client Quit)
#731 [14:52] <Capfan67> Clip16, based on the path, you're logged in with the same account.
#732 [14:58] * Clip160 [webchat@179.13.broadband2.iol.cz] has joined #minecrafthelp
#733 [14:58] <Clip160> I m on my mobile its working!!
#734 [14:59] <Capfan67> Clip160, Outstanding!
#735 [14:59] <Clip160> Finaly thenk u weri weri mutch
#736 [14:59] <Capfan67> Clip160, Glad to help. Enjoy!
#737 [14:59] <Clip160> A lot of people traid to help but all faild thenk u a lot
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#739 [15:15] * Breadmaker91 [webchat@217-210-49-113-no2360.tbcn.telia.com] has joined #minecrafthelp
#740 [15:17] <Breadmaker91> Hi!
#741 [15:17] <Breadmaker91> I bought Minecraft back in 2011 and tried starting it again today. I see that i need to migrate my account to a mojang account. My trouble is that minecraft was bought with an email account which is no longer active (dirty_lashes@live.se) so i can't access it. I have a transaction ID for the purchase but so far I haven't been able to access it.
#742 [15:17] <Breadmaker91> I'd hate to have to boy the game again...
#743 [15:18] <Capfan67> ??> Breadmaker91 account/send-email
#744 [15:18] <Absol> Breadmaker91: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#745 [15:18] <Absol> Breadmaker91: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#747 [15:30] * agnes_souto [webchat@b1c333b5.virtua.com.br] has joined #minecrafthelp
#748 [15:32] <agnes_souto> boa noite! Não consigo acessar meu jogo. aparece essa mensagem quando tento abrir."The game crashed whilst initializing game
#749 [15:32] <agnes_souto> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL"
#750 [15:33] <tyteen4a03> ??> agnes_souto win/dxdiag
#751 [15:33] <Absol> agnes_souto: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#752 [15:33] * MineJoao8 [webchat@179-199-32-82.user.veloxzone.com.br] has joined #minecrafthelp
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#756 [16:48] * helpme [webchat@c-24-147-144-82.hsd1.ma.comcast.net] has joined #minecrafthelp
#757 [16:49] <helpme> i am trying to log in to an lan server but it says the connection timed out i need help
#758 [16:58] * octa [webchat@host-88-83-7-18.adsl.gl] has joined #minecrafthelp
#759 [17:00] * Bryce [webchat@wnpgmb0538w-ds01-35-27.dynamic.bellmts.net] has joined #minecrafthelp
#760 [17:01] <Bryce> Hello, im unsure and need assistance if any of you are able to tell me what email is associated with my account IMA10?
#761 [17:01] <octa> try to purchesed java edition but it always said that something is wrong with my creditcard but no i can order on onlines to buy anything.
#762 [17:02] * Bryce [webchat@wnpgmb0538w-ds01-35-27.dynamic.bellmts.net] has quit. (Client Quit)
#763 [17:02] <octa> can someone help me with it?
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#768 [17:37] <kass> paste.ubuntu.com/
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#770 [17:56] * Willow_Wolfie [webchat@c-73-177-16-235.hsd1.ms.comcast.net] has joined #minecrafthelp
#771 [17:56] <Willow_Wolfie> How to I fix 'The game crashed whilst initializing game' Problem?
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#773 [17:59] * E0 [webchat@pool-68-134-75-132.bltmmd.fios.verizon.net] has joined #minecrafthelp
#774 [18:00] <E0> My Minecraft forage isn't letting me in
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#777 [18:07] * Jake is now known as Guest41451
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#780 [18:10] <Guest41451> I have an old account under the username coppershine. I have previously asked for assistance accessing it, only to be asked for date of purchase, receipt of purchase among other things, that I no longer have access to. I can provide information if needed like old passwords to the account, the year it was bought, the original email it was under, etc
#781 [18:10] <Guest41451> . TDLR: I can't access an old MC account, possibly never migrated properly, of the username Coppershine.
#782 [18:12] <Capfan67> Guest41451, We are volunteers who provide technical support for Java Edition client technical issues. We aren't Mojang. As such, we can't help with account issues at all, other than pointing you to Mojang support pages.
#783 [18:12] * cnug8 [~cnug8@212.sub-174-220-15.myvzw.com] has joined #minecrafthelp
#784 [18:12] <Guest41451> Ok^
#785 [18:12] <Capfan67> Guest41451, Long story short, only Mojang can sort your issue.
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#793 [18:41] * Camila03er [webchat@ip174-66-135-133.sd.sd.cox.net] has joined #minecrafthelp
#794 [18:42] <Camila03er> I can't enter the Minecraft latest release
#795 [18:42] <Camila03er> I can only enter old versions
#796 [18:43] * Camila03er [webchat@ip174-66-135-133.sd.sd.cox.net] has quit. (Client Quit)
#797 [18:43] <cnug8> Did you try updating the launcher?
#798 [18:43] <cnug8> nvm then I guess
#799 [19:00] * Robert [webchat@ip70-176-83-41.ph.ph.cox.net] has joined #minecrafthelp
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#802 [19:09] <yeet> are anyone of you able to help with diagnosing an online server problem for me?
#803 [19:09] <Robert> Hey, so I made an account in 2011-2012 sometime and I lost the email to it. I think I still know the username but cannot log in with any of my passwords. I also no longer have the credit card I purchased the account with.
#804 [19:09] <Robert>
#805 [19:10] * ChristianGrimes [webchat@47-40-193-47.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
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#807 [19:13] <Capfan67> Robert, In order to migrate, you'll need to know the password and email address used to create the account. Lacking that information, you'll need to contact Mojang Support:
#808 [19:14] <Capfan67> ??> Robert account/send-emai
#809 [19:14] <Capfan67> ??> Robert account/send-email
#810 [19:14] <Absol> Robert: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#811 [19:14] <Absol> Robert: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#812 [19:15] <Robert> Already emailed them but on their webpage it said they're just now helping people who sent in requests on Feb 7. Any faster way or estimated wait time?
#813 [19:15] <Capfan67> Robert, Sadly, there's no faster method.
#814 [19:15] <Robert> dang
#815 [19:16] * Jess [webchat@CPE1cabc0630c63-CM1cabc0630c60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#816 [19:17] <Jess> Hi. Brank new 2017 Macbook Air won't run Minecraft. We get the message: "GAME CRASH: An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience." Help?
#817 [19:28] * harleysiren626 [webchat@cpe-172-90-53-22.socal.res.rr.com] has joined #minecrafthelp
#818 [19:29] <harleysiren626> I cannot login
#819 [19:31] <yeet> my server has stopped working, it was working fine yesterday.
#820 [19:31] * mrtylerrr [webchat@104-176-231-29.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#821 [19:31] <mrtylerrr> Hello
#822 [19:32] <harleysiren626> sammmeee
#823 [19:33] <mrtylerrr> I have not played Minecraft in a few years, but some friends and I are trying to get back into it. It says someone migrated my account from Minecraft to Mojang around December 2018, but I definitely did not do that. Furthermore, when I click the reset password and put in the actual email, it does not send a password reset to the original email to t
#824 [19:33] <mrtylerrr> he account, and I'm sure I never changed emails. Any help/
#825 [19:34] <harleysiren626> Im getting error 403
#826 [19:37] * Benni [webchat@p5B3E2F53.dip0.t-ipconnect.de] has joined #minecrafthelp
#827 [19:37] <Benni> i need help :c
#828 [19:38] <ba7888b72413a16a> harleysiren626: check if any VPNs are running. mojang auth servers block most VPNs
#829 [19:38] <harleysiren626> what is VPN? and where do I find it??
#830 [19:39] <ba7888b72413a16a> ??> harleysiren626 tools/hjt
#831 [19:39] <Absol> harleysiren626: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#832 [19:39] <Absol> harleysiren626: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#833 [19:39] <Benni> If i join on a server my minecraft says no response, the same is -> when i change the language or resource pack etc
#834 [19:40] <ba7888b72413a16a> Benni: what's the full error? "No response from host"?
#835 [19:41] <ba7888b72413a16a> that would be an odd error message to occur when changing locale
#836 [19:41] <Benni> 1. Process crashed with exit code -805306369
#837 [19:41] <Benni> next time: OpenAL64.dll+0x11066
#838 [19:41] <Benni> at first was that: `OpenAL64.dll+0x11066`
#839 [19:41] <Benni> and when i reinstalled mc than that: `Process crashed with exit code -805306369`
#840 [19:42] <harleysiren626> there I did it and why did I need to put that again?
#841 [19:42] <ba7888b72413a16a> harleysiren626: it's a diangostic step. it will determine if there's anything running on your computer that might be screwing with it
#842 [19:43] <harleysiren626> ok you wont get my IP address or anything right?
#843 [19:43] <ba7888b72413a16a> no, but it will reveal your windows username and running programs
#844 [19:45] <ba7888b72413a16a> Benni: ran out of memory possibly?
#845 [19:45] <Benni> no i only use 5% memory
#846 [19:47] <ba7888b72413a16a> ??> Benni launcher/log
#847 [19:47] <Absol> Benni: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#848 [19:47] <yeet> help im receiving this error code when my friend tries to join my server, but just yesterday it was working.
#849 [19:47] * NewKid21 [webchat@c-73-192-11-48.hsd1.fl.comcast.net] has joined #minecrafthelp
#850 [19:47] <yeet> io.netty.channel.abstractchannel$annotatedconnectexception connection timed out
#851 [19:47] <harleysiren626> hold on
#852 [19:48] * NewKid21 [webchat@c-73-192-11-48.hsd1.fl.comcast.net] has quit. (Client Quit)
#853 [19:48] <Benni> https://benni-ra.ch/screens/1232193570ded1072b27005ddb2a728aa62bda3-05-03-2019.png
#854 [19:49] <ba7888b72413a16a> ??> Benni tools/hjt
#855 [19:49] <Absol> Benni: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#856 [19:49] <Absol> Benni: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#857 [19:49] <Benni> okay wait
#858 [19:49] <ba7888b72413a16a> Benni: random mystery crashes with no log output are usually a sign that there's some malware interacting with minecraft
#859 [19:50] <ba7888b72413a16a> so run that tool
#860 [19:50] <Benni> opk
#861 [19:50] <Benni> ok
#862 [19:51] * Dave [webchat@rh-student-wrlss-m-1462.fdu.edu] has joined #minecrafthelp
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#865 [19:53] <harleysiren626> ok now what
#866 [19:54] <ba7888b72413a16a> harleysiren626: post the link to the log output
#867 [19:54] * RexSem [webchat@71-214-32-58.orlf.qwest.net.32.214.71.in-addr.arpa] has joined #minecrafthelp
#868 [19:55] <harleysiren626> https://paste.ubuntu.com/p/Zj8YgzGFyN/
#869 [19:56] <RexSem> I have a visual issue with my game
#870 [19:56] <ba7888b72413a16a> harleysiren626: McAfee Vpn Service?
#871 [19:56] <RexSem> and would like some help to fix it
#872 [19:56] <ba7888b72413a16a> harleysiren626: try removing all mcafee software
#873 [19:56] <ba7888b72413a16a> ??> harleysiren626 av/mcafee
#874 [19:56] <Absol> harleysiren626: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#875 [19:56] <Absol> harleysiren626: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#876 [19:56] <ba7888b72413a16a> ??> harleysiren626 av/mcafee/uninstall
#877 [19:56] <Absol> harleysiren626: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#878 [19:57] * RexSem [webchat@71-214-32-58.orlf.qwest.net.32.214.71.in-addr.arpa] has quit. (Client Quit)
#879 [19:57] <ba7888b72413a16a> harleysiren626: yeah everything else looks fine, I suspect McAfee VPN is at fault
#880 [19:59] * cnug8 [~cnug8@212.sub-174-220-15.myvzw.com] has joined #minecrafthelp
#881 [19:59] * RexSem [webchat@71-214-32-58.orlf.qwest.net.32.214.71.in-addr.arpa] has joined #minecrafthelp
#882 [19:59] <RexSem> I have a visual issue with my game https://postimg.cc/9zt6VN6q
#883 [20:00] <ba7888b72413a16a> RexSem: looks like your computer is having a stroke
#884 [20:01] <ba7888b72413a16a> ??> RexSem win/dxdiag
#885 [20:01] <Absol> RexSem: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#886 [20:02] * harleysiren626 [webchat@cpe-172-90-53-22.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#887 [20:03] * SkyThom [webchat@1.143.218.55] has joined #minecrafthelp
#888 [20:04] <SkyThom> i do not have a question. just reporting a staff member of the Discord server
#889 [20:04] <ba7888b72413a16a> then this is probably the wrong channel
#890 [20:04] <SkyThom> oh
#891 [20:05] <cnug8> That's probably the gpu's fault. Did you try updating the graphics drivers RexSem?
#892 [20:05] <ba7888b72413a16a> ^
#893 [20:05] <SkyThom> hang on
#894 [20:05] <ba7888b72413a16a> reinstalling graphics card would be my advice
#895 [20:05] <SkyThom> is this Minecraft staff?
#896 [20:05] <cnug8> I'm not staff
#897 [20:06] <SkyThom> oh
#898 [20:06] <ba7888b72413a16a> SkyThom: this is a minecraft technical support channel, mostly done by volunteers
#899 [20:06] <SkyThom> oh!!
#900 [20:06] <cnug8> yeah
#901 [20:06] <SkyThom> so sorry
#902 [20:11] * SkyThom [webchat@1.143.218.55] has joined #minecrafthelp
#903 [20:11] <SkyThom> hello
#904 [20:12] <SkyThom> how do i join the community support thing?
#905 [20:12] <SkyThom> i would like to help other minecraft users
#906 [20:12] <SkyThom> :)
#907 [20:12] <ba7888b72413a16a> SkyThom: this is it :)
#908 [20:12] <SkyThom> i know
#909 [20:13] <SkyThom> how do i become one of the members to help?
#910 [20:13] <ba7888b72413a16a> SkyThom: generally you can just start helping
#911 [20:13] <ba7888b72413a16a> there are articles on https://minecraftirc.net/
#912 [20:13] <ba7888b72413a16a> read those first
#913 [20:14] <SkyThom> okay
#914 [20:14] <ba7888b72413a16a> I would recommend you stick in here for a bit before helping with technical issues, just to get a feel for how we generally diagnose problems
#915 [20:14] <SkyThom> okay
#916 [20:14] <SkyThom> btw im doing a bit of school work aswell
#917 [20:14] <SkyThom> so ill be afk sometimes
#918 [20:15] <ba7888b72413a16a> SkyThom: another thing to know - we use a bot that provides readily accessible information. the quote list is here https://cp.minecraftirc.net/factoid?db=minecraft
#919 [20:16] <ba7888b72413a16a> this is how you use it:
#920 [20:16] <ba7888b72413a16a> ??> SkyThom 42
#921 [20:16] <Absol> SkyThom: Have you tried turning it off and on again? The universal fix that never fails
#922 [20:17] <RexSem> ok, I followed the instructions. here is my DxDiag report: https://paste.ubuntu.com/p/cxHJXdM33C/
#923 [20:18] <cnug8> hmm alright
#924 [20:18] <ba7888b72413a16a> RexSem: AMD has driver installers here https://www.amd.com/en/support
#925 [20:18] <ba7888b72413a16a> lemme look for which one you need
#926 [20:18] <SkyThom> why do i have to read those articles?
#927 [20:19] <ba7888b72413a16a> SkyThom: they're generally the most common issues that pop up
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#929 [20:20] <SkyThom> okay
#930 [20:21] <SkyThom> i've read them
#931 [20:21] <SkyThom> what now?
#932 [20:21] <ba7888b72413a16a> RexSem: Processors with graphics > AMD Ryzen Processors > AMD Ryzen 5 Mobile Processors with Radeon Vega Graphics > AMD Ryzen 5 2500U
#933 [20:21] <SkyThom> ?
#934 [20:22] <SkyThom> oh nevermind
#935 [20:22] <SkyThom> so i just sit in this chat and wait for someone who needs help?
#936 [20:23] <ba7888b72413a16a> SkyThom: pretty much
#937 [20:23] <SkyThom> weird
#938 [20:23] <SkyThom> dose it get confusing?
#939 [20:23] <ba7888b72413a16a> SkyThom: lots of mystery issues
#940 [20:23] <ba7888b72413a16a> :P
#941 [20:23] <SkyThom> :P
#942 [20:24] <SkyThom> well, thank you for your time
#943 [20:24] <SkyThom> good luck
#944 [20:24] <ba7888b72413a16a> SkyThom: the main thing I've learned from helping in #minecrafthelp is that people install a lot of minecraft-breaking adware
#945 [20:24] <SkyThom> whats minecraft-breaking adware?
#946 [20:24] <SkyThom> oh
#947 [20:24] <SkyThom> advertisments that can ruin the game?
#948 [20:25] <ba7888b72413a16a> SkyThom: the stuff listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#949 [20:25] <ba7888b72413a16a> no one knows why, but there's three pieces of adware that *always* cause mystery crashes
#950 [20:25] <ba7888b72413a16a> they happen to be extremely common to get off of both softonic and CNET download.com
#951 [20:26] <SkyThom> i have a theory that some anti-virus software. if you dont buy the software, they install viruses on your pc to make you buy it
#952 [20:26] <SkyThom> but its just a thought
#953 [20:27] <ba7888b72413a16a> heh, there's a whole youtube series about fake antimalware software that brings up fake problems
#954 [20:27] <ba7888b72413a16a> anyways - lets stay on topic so people can get support
#955 [20:27] <SkyThom> okay
#956 [20:27] <ba7888b72413a16a> #minecraft is a good off topic/general discussion channel, on this network
#957 [20:28] <SkyThom> thanks
#958 [20:28] <SkyThom> im gonna go there :)
#959 [20:28] <SkyThom> thanks for the tips ;)
#960 [20:32] * SkyThom9 [webchat@1.143.218.55] has joined #minecrafthelp
#961 [20:32] <SkyThom9> g
#962 [20:32] <SkyThom9> weird...
#963 [20:32] <SkyThom9> anyone here?
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#966 [20:37] <darek> hello
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#973 [21:10] <Oziel> Hello
#974 [21:11] * Zaura222 [webchat@mobile-107-77-198-173.mobile.att.net] has joined #minecrafthelp
#975 [21:11] <Zaura222> hi
#976 [21:12] <Zaura222> my account was hacked on lemon cloud survival and hey claimed my house
#977 [21:12] <Oziel> Forget my security questions and do not send me the mail to reset the questions
#978 [21:12] <Zaura222> wait what-
#979 [21:12] <Zaura222> I need help to change my password because my email is in my broken ipad
#980 [21:13] <Oziel> help psl
#981 [21:14] <Zaura222> wait what
#982 [21:14] <Zaura222> omg I thought you were a bot helping ;-;
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#985 [21:35] * Kseniya [webchat@c-71-56-215-248.hsd1.co.comcast.net] has joined #minecrafthelp
#986 [21:36] <Kseniya> So i keep trying to fix my error for the game it wont work.
#987 [21:38] * Ryan8 [webchat@174-125-52-77.dyn.centurytel.net] has joined #minecrafthelp
#988 [21:39] <Ryan8> can i give u guys my java edition of minecraft in return to get windows 10 edition because java edition isnt what i expected
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#991 [21:40] <Nitramn> Hi
#992 [21:44] <Capfan67> o/
#993 [21:54] <Nitramn> so
#994 [21:55] <Nitramn> I'm having this problem with minecraft
#995 [21:55] <Nitramn> io.netty.channel.abstractchannel$annotatedconnectexception
#996 [21:55] <Nitramn> And I can't join practically any server
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#999 [22:24] <zymoglor> hi everyone, I've been having some problems with accessing my account after I migrated it sometime last year
#1000 [22:24] <zymoglor> I've tried to send the password reset link but it isn't coming to the email that's associated with the account (The log-in one)
#1001 [22:24] <zymoglor> Any help?
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#1004 [22:34] * HelpPlz [webchat@24-159-11-230.dhcp.smrt.tn.charter.com] has joined #minecrafthelp
#1005 [22:35] <HelpPlz> I just bought Windows 10 Minecraft, and I would like to play on java version. Is this possible?
#1006 [22:35] <Allison> hi there, ive been having some issues in trying to launch my game. i cant get past the logo for Mojang when i first launch, ive uninstalled completely and then reinstalled completely about 5 different times, tried to repair it and do everything i can to possinly fix it. what else should i try?
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#1011 [23:10] <kenn> can someone help me?
#1012 [23:10] <kenn> o wait
#1013 [23:10] <kenn> lol
#1014 [23:10] <kenn> i need help connecting to my server
#1015 [23:11] <kenn> io.netty.channel.abstractchannel$annotated connectexception: connection refused: no further information
#1016 [23:11] <kenn> thats the error im getting
#1017 [23:13] * Rickink13 [webchat@customer-187-210-247-47.uninet-ide.com.mx] has joined #minecrafthelp
#1018 [23:15] <Rickink13> hello, I need help because my minecraft launcher does not let me enter the game, at the moment of wanting to access it tells me that the game crashed on startup and I do not know why
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#1020 [23:48] <kenn> ?
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#1023 [23:58] <Arkane> Hello , my game will not launch have updated java and video drivers?