#1 [00:02] * ajdcrowe [webchat@d50-93-81-197.abhsia.telus.net] has joined #minecrafthelp
#2 [00:04] <ajdcrowe> so i was wondering if you guys could back track my minecraft account details and relay to me my password, the reason for this is because i had made this account about 12 years ago and cannot remember the email address i used, and when i log in on the launcher i can use my username so i have no problems logging into the game. i want to know because
#3 [00:04] <ajdcrowe> i would like to migrate my account in order to change my username, also, my username for minecraft is ajdcrowe (the same as the username im using in this chat)
#4 [00:05] <ajdcrowe> sorry i meant to say email, not password
#5 [00:06] <ajdcrowe> in short, i would like to know what email i used to create this minecraft account
#6 [00:12] <tyteen4a03> ??> ajdcrowe account/send-email
#7 [00:12] <Absol> ajdcrowe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#8 [00:12] <Absol> ajdcrowe: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#9 [00:14] <ajdcrowe> thats another thing though, i dont know what the transaction id is either to be honest, do you have a link as to how i can find out what it is?
#10 [00:14] * cesarclm [webchat@customer-189-216-18-43.cablevision.net.mx] has joined #minecrafthelp
#11 [00:14] <cesarclm> hola
#12 [00:15] <cesarclm> Hi!
#13 [00:15] <cesarclm> necesito ayuda
#14 [00:15] <cesarclm> i need help
#15 [00:16] <cesarclm> i don´t connect with my friends online
#16 [00:17] * cesarclm [webchat@customer-189-216-18-43.cablevision.net.mx] has quit. (Client Quit)
#17 [00:17] * cesarclm [webchat@customer-189-216-18-43.cablevision.net.mx] has joined #minecrafthelp
#18 [00:17] <cesarclm> help me
#19 [00:20] <cesarclm> nadie para contestar?
#20 [00:56] * itwasdkid [webchat@86.99.25.212] has joined #minecrafthelp
#21 [00:57] <itwasdkid> Hi, i need help logging into my old account, it seems like my account was deleted
#22 [01:13] * Levi [webchat@072-183-025-037.res.spectrum.com] has joined #minecrafthelp
#23 [01:14] <Levi> Hey, Im getting the io.netty.channel.abstractchannel$annotatedconnectexception: connection refused: no further information:. error on only one server.
#24 [01:17] * Levi [webchat@072-183-025-037.res.spectrum.com] has quit. (Client Quit)
#25 [01:37] * StrongEmpire19 [webchat@122.53.216.254.static.pldt.net] has joined #minecrafthelp
#26 [01:37] <StrongEmpire19> hi
#27 [01:38] <StrongEmpire19> can i migrate a MCBE (Android) into a MCBE (Win10 Edition)?'
#28 [01:40] <tyteen4a03> StrongEmpire19: should be find
#29 [01:40] <tyteen4a03> *fine
#30 [01:41] <StrongEmpire19> how?
#31 [01:42] <tyteen4a03> StrongEmpire19: should be just copying the saves over; we don't support bedrock here so I don't have the instructions
#32 [01:43] <StrongEmpire19> I dont get it but i get the part that you dont support bedrock editions
#33 [01:45] <tyteen4a03> StrongEmpire19: use any file explorer apps on Android to find the saves folder
#34 [01:45] <tyteen4a03> StrongEmpire19: then, copy it over to your computer
#35 [02:35] * lunawdd123 [webchat@207-171-213.dsl.farmerstel.com] has joined #minecrafthelp
#36 [02:35] <lunawdd123> Hello
#37 [02:41] * Mikesang [webchat@pool-108-28-150-242.washdc.fios.verizon.net] has joined #minecrafthelp
#38 [02:43] <Mikesang> Does the Minecraft Java edition work on Windows XP?
#39 [03:14] * GGlala [webchat@mx-ll-171.7.9-188.dynamic.3bb.co.th] has joined #minecrafthelp
#40 [03:18] * Usagi [webchat@132.234.182.58.starhub.net.sg] has joined #minecrafthelp
#41 [03:19] * Usagi is now known as Guest19456
#42 [03:19] <Guest19456> how long does Mojang take to reply an email ?
#43 [03:20] * GGlala [webchat@mx-ll-171.7.9-188.dynamic.3bb.co.th] has quit. (Quit: webchat.esper.net)
#44 [03:26] * TaKillya [webchat@ip092042139178.rev.nessus.at] has joined #minecrafthelp
#45 [03:26] <TaKillya> Hey i have a problem with my account migration. I forgot my username.
#46 [03:27] <TaKillya> so i cannot migrate my old minecraft account to a Mojang Account
#47 [03:32] * Jianwei [webchat@132.234.182.58.starhub.net.sg] has joined #minecrafthelp
#48 [03:34] <Jianwei> Is it possible to recover an account ?
#49 [03:36] * Cratchit [webchat@mue-88-130-54-130.dsl.tropolys.de] has joined #minecrafthelp
#50 [03:40] * Jianwei [webchat@132.234.182.58.starhub.net.sg] has quit. (Quit: webchat.esper.net)
#51 [03:41] <Cratchit> Hello people, I have the problem that I can not log in to Minecraft for three days. There is always the error: "Login failed, username or password invalid." I reset the password yesterday, but the error persists and I can not log in. I am now waiting the third day for a response from Costomer support. Can you help me?
#52 [03:43] * TaKillya [webchat@ip092042139178.rev.nessus.at] has quit. (Quit: webchat.esper.net)
#53 [04:04] * ItsPonz [webchat@176.126.225.138] has joined #minecrafthelp
#54 [04:05] <ItsPonz> hi, i was recently hacked and my username got changed. They bought a realm using my account too. i managed to regain control of my account but they are requesting to change the security questions. My password is much more secure now but is it possible they can regain control without my password and changing security questions?
#55 [04:07] <ItsPonz> what i mean is, are they able to regain control of the account by changing security questions?
#56 [04:10] * CJ [webchat@60-240-111-167.tpgi.com.au] has joined #minecrafthelp
#57 [04:11] <CJ> I can't log in, and I haven't been sent a password reset.
#58 [04:13] * Raptor [webchat@140.232.197.39] has joined #minecrafthelp
#59 [04:14] <Raptor> hello all, i'm having the " io.netty.channel.abstractchannel$annotatedconnectexception connection refused " problem and was directed here for help
#60 [04:35] * CJ [webchat@60-240-111-167.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#61 [04:55] * cryy [webchat@bba534553.alshamil.net.ae] has joined #minecrafthelp
#62 [04:56] <cryy> when I enter my friend's realm server, Minecraft always crashes
#63 [05:02] * cryy [webchat@bba534553.alshamil.net.ae] has quit. (Quit: webchat.esper.net)
#64 [05:24] <Cratchit> Hello people, I have the problem that I can not log in to Minecraft for three days. There is always the error: "Login failed, username or password invalid." I reset the password yesterday, but the error persists and I can not log in. I am now waiting the third day for a response from Costomer support. Can you help me?
#65 [06:19] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has quit. (Ping timeout: 189 seconds)
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#69 [06:28] <kath> heelo can someone help me? minecraft wont launch and gives the error "The game crashed whilst initializing game Error:java land illegalstatweexception GLFW error 65542 WGL : the driver does not appeaer to support OpenGL. This never happened before and I used to be able to play minecraft on this same exact computer but ever since resetting my pc to
#70 [06:28] <kath> be new, this happens. I already tried updating my graphics card driver but it says its already updated and I cant find a beetter one that is compatible online. I heard you need opengl 2.0 and my current is 1.1
#71 [06:32] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#72 [06:45] <Greymagic27> ??> kath win/dxdiag
#73 [06:45] <Absol> kath: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#74 [06:46] <Greymagic27> Cratchit, Hey. We can't help with account problems, all we can do is direct you to email mojang which you've already done. You'll need to wait for a reply :)
#75 [06:53] <Cratchit> Bad News =/
#76 [06:54] <Cratchit> I hope the answer does not take too long
#77 [06:55] <Greymagic27> Cratchit, The response time is up to one month because of the amount of backlog they still have. See: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#78 [06:55] <Cratchit> Thank you anyway. Have a nice day everyone
#79 [06:55] <Greymagic27> Cratchit, You as well, good luck
#80 [06:56] <kath> Absol https://paste.gg/p/anonymous/8cf9565b1df24b9f99fa9660b8c43ee3
#81 [06:56] <Greymagic27> kath, Your specs are far too low to be able to play on windows 10. You need to downgrade to windows 7 to play but even then I'm not sure it would run
#82 [06:57] * Cratchit [webchat@mue-88-130-54-130.dsl.tropolys.de] has quit. (Quit: webchat.esper.net)
#83 [06:58] <kath> it used to work so im not sure whats wrong now
#84 [06:58] <kath> do you think you can help me on how to downgrade to windows 7
#85 [06:58] <Greymagic27> kath, Yea hang on
#86 [06:59] <Greymagic27> See if this helps kath: https://support.microsoft.com/en-gb/help/4027936/windows-10-go-back-to-windows-7-or-windows-81
#87 [07:00] <kath> so if my pc originally came with windows 7 i just need to do a factory reset? i tried once and it automatically downloaded windows 10
#88 [07:00] <Greymagic27> kath, Yea. Did your PC come with windows 7?
#89 [07:00] <kath> yes
#90 [07:01] <Greymagic27> Then you should be able to do a factory reset and it should go back to windows 7
#91 [07:01] * EpicBatJelly [webchat@BSN-176-198-77.dynamic.siol.net] has joined #minecrafthelp
#92 [07:02] <kath> ok ill try that thanks
#93 [07:02] <EpicBatJelly> Hello
#94 [07:02] <Greymagic27> EpicBatJelly, Hey, how can we help?
#95 [07:02] <EpicBatJelly> I have like zero sound on the latest version
#96 [07:03] <Greymagic27> EpicBatJelly, Just to clarify, which version are you playing?
#97 [07:03] <EpicBatJelly> 1.13.2 is the latest I believe
#98 [07:04] <Greymagic27> EpicBatJelly, It is. Try pressing F3+T to force reload the textures
#99 [07:04] <EpicBatJelly> I have done that, did not work. Tried different versions (1.6, 1.10, 1.13), also didn't work. Reinstalled it too
#100 [07:05] <Greymagic27> EpicBatJelly, Do you know how to open volume mixer?
#101 [07:05] <EpicBatJelly> It does show up in the volume mixer but there's no green bar indicating any sound output
#102 [07:06] <kath> Greymagic27 ik your busy but, on the reset prompt it says this pc was recnelty upgraded to windows 10, if you reset this pc you wont be able to upgrade and go back to the previous version of windows. does that mean it wont let me go back to windows 7
#103 [07:06] <Greymagic27> EpicBatJelly, Slide the sound thing up and down and see if you get any sound - http://prntscr.com/mul9pa
#104 [07:06] <Greymagic27> kath, Did you recently upgrade it?
#105 [07:07] <kath> i tried to update it to see if it would fix my problem, and before that i did a factory reset already and it seemed to just download windows 10 automatically then
#106 [07:08] <EpicBatJelly> If I check my logs after starting it, it says Initializing no sound, and the next line says (Silent mode)
#107 [07:08] * Spottcraft [webchat@p4FE02665.dip0.t-ipconnect.de] has joined #minecrafthelp
#108 [07:09] <EpicBatJelly> And moving the volume slider doesn't do anything
#109 [07:09] <Spottcraft> I can only play the Minecraft Demo! But I bought Minecraft last year!
#110 [07:09] <Greymagic27> ??> Spottcraft account/bug/demo
#111 [07:09] <Spottcraft> Can someone help me?
#112 [07:09] <Absol> Spottcraft: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#113 [07:10] <Greymagic27> EpicBatJelly, I'd like to get a dxdiag from you so we can see if it may be a driver issue
#114 [07:10] <Greymagic27> ??> EpicBatJelly win/dxdiag
#115 [07:10] <Absol> EpicBatJelly: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#116 [07:11] <EpicBatJelly> https://paste.ubuntu.com/p/3xNpCNPyDM/
#117 [07:11] <Spottcraft> I will migrate my account but there stays that the password or the Username are wrong
#118 [07:12] <Greymagic27> EpicBatJelly, Download and install this driver: https://www.geforce.com/drivers/results/144363
#119 [07:12] <Greymagic27> ??> Spottcraft account/send-email
#120 [07:12] <Absol> Spottcraft: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#121 [07:12] <Absol> Spottcraft: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#122 [07:13] <Spottcraft> I had sent a e-mail to the minecraft support but I can't read the answer because I'm german
#123 [07:13] <Greymagic27> Spottcraft, When did you send the email?
#124 [07:13] <Spottcraft> Yesterday
#125 [07:14] <Greymagic27> Spottcraft, That will be the automated response you got. See here for the response times: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#126 [07:14] <EpicBatJelly> I already have the driver
#127 [07:14] <Spottcraft> I can't read all what you write. Can sombody speak German?
#128 [07:15] <Greymagic27> Spottcraft, This is english only support, sorry!
#129 [07:15] <Spottcraft> ok
#130 [07:15] <Greymagic27> EpicBatJelly, We can try a full reinstall of minecraft if your up for it?
#131 [07:16] <Greymagic27> ??> EpicBatJelly win/reinst/full
#132 [07:16] <Absol> EpicBatJelly: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#133 [07:16] <Absol> EpicBatJelly: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#134 [07:16] <EpicBatJelly> I have already done that, deleted everything but saves from the .minecraft folder and the launcher with its files
#135 [07:16] <Greymagic27> EpicBatJelly, Did you uninstall it using control panel then restart your PC?
#136 [07:17] <EpicBatJelly> I did not use the control panel no, but the PC has been restared a few times since
#137 [07:17] <Greymagic27> EpicBatJelly, Follow the steps that I sent above, it's the full reinstall one which includes uninstalling it from control panel
#138 [07:18] <EpicBatJelly> Okay, will come back soon
#139 [07:19] <Spottcraft> I have read the side "Can only play Minecraft Demo" but I don't know where's my problem.
#140 [07:19] <Greymagic27> Spottcraft, You've sent an email to mojang, you will need to wait for a reply now
#141 [07:21] * EpicBatJelly [webchat@BSN-176-198-77.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#142 [07:21] <Spottcraft> OK thank you
#143 [07:30] * kaeden977 [webchat@host86-138-135-87.range86-138.btcentralplus.com] has joined #minecrafthelp
#144 [07:37] * EpicBatJelly [webchat@BSN-176-198-77.dynamic.siol.net] has joined #minecrafthelp
#145 [07:38] <EpicBatJelly> Hi I'm back
#146 [07:38] <EpicBatJelly> Still no sound
#147 [07:38] <Greymagic27> EpicBatJelly, Hmm ok, hang on
#148 [07:39] <Greymagic27> EpicBatJelly, This worked for another user and may work for you: https://www.minecraftforum.net/forums/support/java-edition-support/2919761-minecraft-launches-in-silent-mode
#149 [07:39] <Greymagic27> (Scroll to the bottom comment)
#150 [07:41] <EpicBatJelly> Will try
#151 [07:43] <EpicBatJelly> Didn't work. The thing is, my log doesn't say anything about any error like his does
#152 [07:43] <Greymagic27> ??> EpicBatJelly launcher/log
#153 [07:43] <Absol> EpicBatJelly: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#154 [07:48] * Beno_Sky [webchat@pD9EC31B1.dip0.t-ipconnect.de] has joined #minecrafthelp
#155 [07:48] <EpicBatJelly> https://paste.ubuntu.com/p/ZgXfx2kTC5/
#156 [07:49] <Beno_Sky> i have provlems with 1.13. i start the game and can connect with a server or realm. Bur after 5 sec the game chrashes. with the exit code -1
#157 [07:49] <Greymagic27> ??> Beno_Sky launcher/log
#158 [07:49] <Absol> Beno_Sky: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#159 [07:50] <Greymagic27> EpicBatJelly, Mine also launches with silent mod, let me check if I get any sound
#160 [07:50] <EpicBatJelly> Okay
#161 [07:51] <Greymagic27> Yea I get sound. It may be a problem with your sound driver. Run the driver that I linked to you again and make sure the sound driver (if there is one) installs
#162 [07:53] <Beno_Sky> shell i copy the game output for you?
#163 [07:53] * Spottcraft [webchat@p4FE02665.dip0.t-ipconnect.de] has joined #minecrafthelp
#164 [07:53] <Greymagic27> ??> Beno_Sky paste
#165 [07:53] <Absol> Beno_Sky: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#166 [07:53] <Spottcraft> Hello
#167 [07:53] <EpicBatJelly> I know it was installed because I remember looking at the driver version which was the same as the previous one
#168 [07:53] <Greymagic27> Spottcraft, Welcome back
#169 [07:54] <Greymagic27> EpicBatJelly, Hmm ok. Would you mind waiting a while for a more senior helper to come online?
#170 [07:54] <EpicBatJelly> Sure
#171 [07:54] <Spottcraft> I have a e-mail from Mojang and t
#172 [07:54] <Beno_Sky> URL: https://paste.ubuntu.com/p/yCkQNtZZy6/
#173 [07:55] <Greymagic27> ??> Beno_Sky info/vars
#174 [07:55] <Absol> Beno_Sky: There may be a setting in your Environment Variables causing a memory limit. Please see this article for instructions on removing it https://minecraftirc.net/support-articles/windows/env-vars/
#175 [07:57] <Spottcraft> I got an e-mail from Mojang and it says that I should watch the stuff at "Can only play Minecraft Demo". But I alredy did.
#176 [07:58] <Greymagic27> Spottcraft, Reply stating that you have already
#177 [07:59] * kaeden977 [webchat@host86-138-135-87.range86-138.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#178 [07:59] <Beno_Sky> thank you. it was my security program
#179 [07:59] <Spottcraft> OK
#180 [08:00] <Spottcraft> If my Minecraft works again. Will my chewed things be gone?
#181 [08:04] * Webchat012 [webchat@123.215.141.182] has joined #minecrafthelp
#182 [08:04] * Espercorn kicked Webchat012 from #minecrafthelp (Reason: ebchat012 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#183 [08:05] <Spottcraft> If I send a e-mail I have to adjust everything alone to repair my Minecraft, or di I get an e-mail and my Minecraft works again?
#184 [08:07] * Beno_Sky [webchat@pD9EC31B1.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
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#187 [08:42] * benhunter09 [Ben@2600:3c01:e001:3999::900] has quit. (Quit: Bye)
#188 [08:42] * DarkZplays [webchat@b3eb611f.virtua.com.br] has joined #minecrafthelp
#189 [08:43] <DarkZplays> I just want too play, when i click to enter this pops up(portuguese brazil):https://pastebin.com/Ki8xqJUe
#190 [08:43] <DarkZplays> to*
#191 [08:44] <DarkZplays> And yes, i bought minecraft.
#192 [08:44] * DarkZplays [webchat@b3eb611f.virtua.com.br] has quit. (Client Quit)
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#195 [08:52] <EpicBatJelly> Anyone here?
#196 [08:56] * Afootpluto [Afootpluto@that.bitch.stole-your.pw] has joined #minecrafthelp
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#199 [09:10] <aidenbuscus> Hello! I've downloaded minecraft to my macbook air, and whenever I press play, an download error appears.
#200 [09:11] <aidenbuscus> oof
#201 [09:13] * aidenbuscus [webchat@208.94.128.54] has quit. (Client Quit)
#202 [09:18] <EpicBatJelly> Anyone here?
#203 [09:42] * nixyl [webchat@h69-131-115-210.cntcnh.dsl.dynamic.tds.net] has joined #minecrafthelp
#204 [09:45] <nixyl> can this place help with realms problems?
#205 [09:47] * nixyl [webchat@h69-131-115-210.cntcnh.dsl.dynamic.tds.net] has quit. (Quit: webchat.esper.net)
#206 [09:58] * mattym [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
#207 [09:59] * Mineman [~Hevy@2a02:908:1991:ae00:c795:a5d3:a9f9:873b] has joined #minecrafthelp
#208 [10:00] <EpicBatJelly> Anyone here?
#209 [10:01] <Mineman> hello
#210 [10:01] <Mineman> i am here
#211 [10:01] <EpicBatJelly> Can I get some help?
#212 [10:02] <Mineman> sure
#213 [10:02] <Mineman> what do you need help with
#214 [10:02] <EpicBatJelly> I have zero sound. Had a guy before who tried to help but nothing worked
#215 [10:03] <Greymagic27> (I was the guy)
#216 [10:03] <EpicBatJelly> (He was the guy)
#217 [10:03] <Mineman> hmm
#218 [10:03] <Mineman> did you check if sound was on in the options?
#219 [10:03] <EpicBatJelly> Yup, everything to 100%
#220 [10:03] <Mineman> hmm
#221 [10:04] <Mineman> did you check if sound was on in the volume bar?
#222 [10:04] <EpicBatJelly> Yup, did that
#223 [10:04] <Mineman> hmm
#224 [10:04] <Mineman> did you check if your speaker was plugged in?
#225 [10:04] <EpicBatJelly> Yes
#226 [10:04] <Mineman> hmm
#227 [10:04] <Mineman> did you reinstall mineman?
#228 [10:05] <EpicBatJelly> Reinstalled it more than once
#229 [10:05] <Mineman> hmm
#230 [10:05] <Mineman> did you switch version?
#231 [10:05] <EpicBatJelly> Yup
#232 [10:05] <Mineman> hmm
#233 [10:05] <Mineman> did you reinstall your operating system?
#234 [10:06] <Greymagic27> He shouldn't need to do that
#235 [10:06] <Mineman> hmm
#236 [10:06] <Mineman> did you reinstall java?
#237 [10:06] <EpicBatJelly> That's not something I'm going to do for MC
#238 [10:06] <Mineman> did you?
#239 [10:06] <Greymagic27> Java wouldn't effect the sound though
#240 [10:06] <Mineman> hmm
#241 [10:07] <Mineman> dunno
#242 [10:07] <EpicBatJelly> I'll be back in a bit
#243 [10:07] <Mineman> does anyone of you happen to have modlauncher
#244 [10:07] <Mineman> for beta 1.7.3?
#245 [10:08] <Greymagic27> Mineman, We don't support mods here and I don't have a link for it, sorry
#246 [10:08] <Mineman> thats ok
#247 [10:21] <Raptor> hello, when i try to join a realm i get an error that says "io.netty.channel.abstractchannel$annotatedconnectexception connection refused"
#248 [10:23] <Raptor> happens with all realms. i have no mods. have already tried uninstalling and reinstalling MC and restarting computer. my roommate using the same IP as me has no trouble getting into the same realms.
#249 [10:26] * tutulemes [webchat@189-78-119-217.dsl.telesp.net.br] has joined #minecrafthelp
#250 [10:27] <tutulemes> Não foi possível baixar o arquivo. forge-1.10.2-12.18.3.2185.jar
#251 [10:27] <tutulemes> Nome: forge-1.10.2-12.18.3.2185.jar
#252 [10:27] <tutulemes> Detalhes do erro: HTTP 404: Not Found
#253 [10:27] <tutulemes> Nome do arquivo no disco: a352-0212-9d49-8a1d
#254 [10:27] <tutulemes> Caminho: C:\Users\USURIO~2\AppData\Local\Temp\a352-0212-9d49-8a1d
#255 [10:27] <tutulemes> Existe: file
#256 [10:28] <Lord_Ralex> We do not support mods.
#257 [10:34] * Shylight_Mare [webchat@host-92-30-238-77.as13285.net] has joined #minecrafthelp
#258 [10:36] <Shylight_Mare> I have a problem logging into a server, it keeps saying failed to login please try restarting the game but still not worked, can anyone help please?
#259 [10:36] <mattym> ??> Shylight_Mare launcher/relog
#260 [10:36] <Absol> Shylight_Mare: Click your Minecraft username (or email address) in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#261 [10:37] <Shylight_Mare> i will try that thank you
#262 [10:42] * tutulemes [webchat@189-78-119-217.dsl.telesp.net.br] has quit. (Quit: webchat.esper.net)
#263 [10:47] * Raptor [webchat@140.232.197.39] has quit. (Quit: webchat.esper.net)
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#267 [11:19] * AK [webchat@129.3.135.98] has joined #minecrafthelp
#268 [11:19] <AK> anyone in?
#269 [11:20] <AK> I'm having problems with the realm accessing version of Minecraft for Nintendo switch
#270 [11:25] <EpicBatJelly> Anyone still here
#271 [11:25] <EpicBatJelly> ?*
#272 [11:26] * OultimoChampion [Mibbit@86.126.160.75] has joined #minecrafthelp
#273 [11:26] * OultimoChampion [Mibbit@86.126.160.75] has quit. (Client Quit)
#274 [11:49] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#275 [11:53] <EpicBatJelly> Anyone here?
#276 [11:57] * KocaKola [webchat@Cable-Costavision190-9-208-168.une.net.co] has joined #minecrafthelp
#277 [11:59] <Mineman> i am still here
#278 [12:00] <KocaKola> Hii Mineman so i´m playin on a mac mojave, and the game is running ok until i walk on a field with many entities, in this moment i get disconected, i tried 3 different maps with friends and always happens, I tried installing Optifine, didnt work, also I tried to low the graphics to minimal and it didnt work too, I ve tried like every solution in th
#279 [12:00] <KocaKola> e post and nothing happens
#280 [12:01] <EpicBatJelly> Mineman Got any other ideas?
#281 [12:02] <Mineman> hmmm
#282 [12:02] <KocaKola> Idk if edditing the info.plist in the minecraft folder
#283 [12:02] <Mineman> dunno
#284 [12:02] <KocaKola> well i tried 2 different sheets of this and lag still happens
#285 [12:03] <KocaKola> u.u
#286 [12:03] <Mineman> what if you allocate more ram?
#287 [12:03] <KocaKola> where can i changed this property correctly
#288 [12:04] <KocaKola> cause I tried 2 different sheets changing the Xms and nothing happens, I am wondering that maybe the game didn´t recognize it
#289 [12:06] <Mineman> dunno
#290 [12:07] <Mineman> whats a mac mojave?
#291 [12:07] <KocaKola> the Operative sistem
#292 [12:07] <KocaKola> system*
#293 [12:07] <Mineman> what if you change operating system?
#294 [12:08] * wickedg2000 [webchat@host217-43-29-68.range217-43.btcentralplus.com] has joined #minecrafthelp
#295 [12:08] <Mineman> wickedg2000
#296 [12:08] <Mineman> help
#297 [12:08] * cortezz [webchat@ip-109-41-0-115.web.vodafone.de] has joined #minecrafthelp
#298 [12:08] <Mineman> cortezz
#299 [12:08] <Mineman> help
#300 [12:08] <KocaKola> nope I can´t changed it
#301 [12:08] <EpicBatJelly> I'll need some help too
#302 [12:09] <mattym> !kick Mineman
#303 [12:09] * Absol kicked Mineman from #minecrafthelp (Reason: ineman :You have been removed from this channel)
#304 [12:09] <mattym> KocaKola, Does it only happen in areas with a lot of entities?
#305 [12:09] <KocaKola> yes
#306 [12:09] <wickedg2000> when me and my friends try to join my server we get the code io.netty.channel.AbstractChannel$AnnotateConnectException: Connection times out: no further information:
#307 [12:10] <mattym> KocaKola, Then you just need to not be in those areas.
#308 [12:10] <mattym> wickedg2000, Are you hosting the server yourself?
#309 [12:10] <wickedg2000> yes
#310 [12:10] <mattym> wickedg2000, On the same computer you play on or a different one?
#311 [12:10] <wickedg2000> on the same computer
#312 [12:10] <wickedg2000> it was fine yesterday
#313 [12:11] <KocaKola> :/, so I can´t go to the Village farm, or animals farms to get ressourses?
#314 [12:11] <mattym> wickedg2000, If you are on the same computer, use localhost as the address.
#315 [12:11] <KocaKola> How can i asign more space to ram?
#316 [12:11] <wickedg2000> i am doing that
#317 [12:12] <mattym> wickedg2000, For the other people make sure the address you are giving them is still correct.
#318 [12:12] <wickedg2000> ok
#319 [12:12] <cortezz> Hey There, Mojang said they cannot help. So now i`m here :) My Problem: I like to move my world from realms to another Server/Singleplayer. Download works well. But while Playing in Singleplayer or on another Server, something went slow. Water and Lava is running very slow, hoppers move items just one per second, when i hit a cow it is Flying in sl
#320 [12:12] <cortezz> owmotion.
#321 [12:12] <mattym> KocaKola, That wont help.
#322 [12:13] <mattym> cortezz, We cant help with that. Sounds like the world was corrupted.
#323 [12:13] <cortezz> :( but why? :'(
#324 [12:13] <KocaKola> ok, thanks for your help
#325 [12:14] <EpicBatJelly> Can I get some help? I have no sound whatsoever
#326 [12:14] <mattym> ??> EpicBatJelly win/reinst
#327 [12:14] <Absol> EpicBatJelly: You may need to reinstall the locally installed files that Minecraft puts into place.
#328 [12:14] <Absol> EpicBatJelly: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#329 [12:15] <EpicBatJelly> I have done that already
#330 [12:15] <cortezz> Thank you guys, have a good night
#331 [12:15] * cortezz [webchat@ip-109-41-0-115.web.vodafone.de] has quit. (Quit: webchat.esper.net)
#332 [12:16] <mattym> EpicBatJelly, Is your computer set to output to the correct sound/audio device?
#333 [12:16] <EpicBatJelly> Yes, I can hear audio from everything else, just nothing from MC
#334 [12:16] <wickedg2000> i can join the server but my friends cant why? this is the error message io.netty.channel.AbstractChannel$AnnotateConnectException: Connection times out: no further information:
#335 [12:18] <mattym> EpicBatJelly, If you right click the speaker icon on the taskbar, and select Volume Mixer. Does is Minecraft set to the proper volume.
#336 [12:18] <mattym> wickedg2000, Check the settings are still all correct. See the following info.
#337 [12:18] <mattym> ??> wickedg2000 mp/server-setup
#338 [12:18] <Absol> wickedg2000: Lots of information about setting up a server can be found here: https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#339 [12:20] * phil [webchat@179.179.130.97.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#340 [12:20] <EpicBatJelly> MC does show up in Volume mixer but no moving green bar. Moving the slider up and down also does not do anything
#341 [12:20] <mattym> ??> EpicBatJelly launcher/log
#342 [12:20] <Absol> EpicBatJelly: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#343 [12:21] <phil> hello i've been having some issues with verifying my account, could you guys pls help me?
#344 [12:21] <mattym> phil, What issue?
#345 [12:21] * Buuizel [webchat@192038134156.mbb.telenor.dk] has joined #minecrafthelp
#346 [12:21] <EpicBatJelly> https://paste.ubuntu.com/p/ZgXfx2kTC5/
#347 [12:22] <Buuizel> xd
#348 [12:22] <phil> well it seems i just can't get my verification code...
#349 [12:22] <Buuizel> I cant
#350 [12:22] <Buuizel> reset password
#351 [12:22] <phil> and i checked the junk/spam already
#352 [12:22] <mattym> EpicBatJelly, What type of device are you using for sound?
#353 [12:22] <mattym> ??> phil account/send-email
#354 [12:22] <Absol> phil: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#355 [12:22] <Absol> phil: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#356 [12:23] <EpicBatJelly> It outputs to my Headset
#357 [12:23] <Buuizel> I can't reset my password to mojang account
#358 [12:24] <mattym> EpicBatJelly, Is it a USB headset, or regular headset connector?
#359 [12:24] <EpicBatJelly> USB
#360 [12:24] * Buuizel [webchat@192038134156.mbb.telenor.dk] has quit. (Client Quit)
#361 [12:24] <mattym> EpicBatJelly, Did you install the Drives/Software that came with it?
#362 [12:24] <EpicBatJelly> Yes
#363 [12:25] <mattym> ??> EpicBatJelly tools/hjt
#364 [12:25] <Absol> EpicBatJelly: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#365 [12:25] <Absol> EpicBatJelly: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#366 [12:26] <EpicBatJelly> Okay
#367 [12:27] <EpicBatJelly> https://paste.ubuntu.com/p/s4STBQfZnp/
#368 [12:27] * wickedg2000 [webchat@host217-43-29-68.range217-43.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#369 [12:32] * pilili [webchat@sky-78-18-63-8.bas512.cwt.btireland.net] has joined #minecrafthelp
#370 [12:34] * pilili [webchat@sky-78-18-63-8.bas512.cwt.btireland.net] has quit. (Client Quit)
#371 [12:35] <mattym> EpicBatJelly, If you disconnect that headset, and restart Minecraft. Does the sound work properly from another output?
#372 [12:36] <EpicBatJelly> Let me try
#373 [12:36] <EpicBatJelly> Wtf yes, I swear I tried this before
#374 [12:38] <EpicBatJelly> But why won't it work with my headset?
#375 [12:38] <mattym> EpicBatJelly, See if your headsets software has any updates, or settings you can change.
#376 [12:38] <mattym> EpicBatJelly, Is possible it doesn't work properly with OpenAL
#377 [12:39] <EpicBatJelly> I'll try updating
#378 [12:41] * Fridolf [webchat@81-233-220-17-no25.tbcn.telia.com] has joined #minecrafthelp
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#380 [12:46] * pilili [webchat@sky-78-18-63-8.bas512.cwt.btireland.net] has joined #minecrafthelp
#381 [12:46] <EpicBatJelly> My Headset program had MC muted...
#382 [12:46] <pilili> Hi I just bought and downloaded Minecraft and when I go on the Minecraft Launcher to launch the game and I click on "play" it displays an error message that I don't understand:
#383 [12:47] <EpicBatJelly> mattym Thanks man
#384 [13:01] * EpicBatJelly [webchat@BSN-176-198-77.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#385 [13:03] * MineOrDie_ [webchat@26.167.185.80.rev.sfr.net] has joined #minecrafthelp
#386 [13:03] <MineOrDie_> hello ?
#387 [13:04] <MineOrDie_> Guys i need help
#388 [13:19] * Nathan [webchat@cpe-173-93-158-138.sc.res.rr.com] has joined #minecrafthelp
#389 [13:20] <Nathan> yo can someone help me? i cant sign in and ive requested a password reset multiple times over the past weeks and have not gotten any
#390 [13:23] * campos [webchat@c9114297.virtua.com.br] has joined #minecrafthelp
#391 [13:25] <campos> i dont have the email that i used to create my account and i forgot the answers to the security questions
#392 [13:26] <campos> how can i login?
#393 [13:33] * zkxs [zkxs@2600:8804:8043:3f00::1:1] has joined #minecrafthelp
#394 [13:35] * pilili [webchat@sky-78-18-63-8.bas512.cwt.btireland.net] has quit. (Quit: webchat.esper.net)
#395 [13:37] * Keg2012 [webchat@cpe-75-191-187-30.nc.res.rr.com] has joined #minecrafthelp
#396 [13:38] <Keg2012> Im having issues with my Login Information , i was trying to see if i could get my email switched to my backup since i dont have access to my old email that was used to purchase my minecraft
#397 [13:39] <campos> mee too
#398 [13:39] <Keg2012> i thnk someone might've hacked into my account previously and this is quite upsetting seeing as ive spent alot of money on servers i play on with my account.
#399 [13:43] * skeletor1101 [webchat@dhcp-f8-1d-f-af-a4-d3.cpe.powergate.ca] has joined #minecrafthelp
#400 [13:45] * skeletor1101 [webchat@dhcp-f8-1d-f-af-a4-d3.cpe.powergate.ca] has quit. (Client Quit)
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#404 [13:55] * Benni [webchat@p5B3E2F53.dip0.t-ipconnect.de] has joined #minecrafthelp
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#406 [13:55] <Benni> https://benni-ra.ch/screens/33cb6a16e883272c9b35eb6cdd9ce93ccb96402-07-03-2019.jpg
#407 [13:56] <Benni> each shader is buggy for me
#408 [13:56] <Benni> how can i fix it?
#409 [13:58] * campos [webchat@c9114297.virtua.com.br] has quit. (Quit: webchat.esper.net)
#410 [13:58] * tom [webchat@host86-180-16-36.range86-180.btcentralplus.com] has joined #minecrafthelp
#411 [13:58] <tom> hello
#412 [13:58] <tom> getting io.netty.channel error
#413 [13:59] <tom> so cant joing server
#414 [14:00] * kozza [webchat@cpc147662-warw19-2-0-cust1.3-2.cable.virginm.net] has joined #minecrafthelp
#415 [14:00] <tom> its fixed now
#416 [14:00] * tom [webchat@host86-180-16-36.range86-180.btcentralplus.com] has quit. (Client Quit)
#417 [14:02] * kozza [webchat@cpc147662-warw19-2-0-cust1.3-2.cable.virginm.net] has quit. (Client Quit)
#418 [14:04] * carl [webchat@174-26-230-77.phnx.qwest.net] has joined #minecrafthelp
#419 [14:06] <carl> Sent two email requests for help two weeks ago. Minecraft response = nothing
#420 [14:11] * Moosmann [webchat@88.130.154.211] has joined #minecrafthelp
#421 [14:12] <Moosmann> Hello! I have a account issue. The Game Minecraft ist suddenly gone from the Account 30minutes Ago. Can online paly demo mode what could be the Issue ?
#422 [14:16] * Benni [webchat@p5B3E2F53.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#423 [14:26] * NightVision [webchat@129.244.98.101] has joined #minecrafthelp
#424 [14:27] <NightVision> I have been having trouble logging in to my account on minecraft.net and no error message ever appears because I click the log in button and wait but nothing happens
#425 [14:34] * Droxon [webchat@aaje155.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#426 [14:34] * carl [webchat@174-26-230-77.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#427 [14:35] * NightVision [webchat@129.244.98.101] has quit. (Quit: webchat.esper.net)
#428 [14:38] <Droxon> Hi ! I have got a problem with starting MC. I can start minecraft from launcher normal ,but when I want to play at any worlds (multiplayer & singleplayer) Mc stop working . But if I stop minecraft launcher (working in background) I can play , but without skins. It's a little problem ,because I need to do it every time I want to play. Thanks for rea
#429 [14:38] <Droxon> ding :) I don't speek English very well (Sorry) .
#430 [14:47] * Moosmann [webchat@88.130.154.211] has quit. (Quit: webchat.esper.net)
#431 [14:53] * mattym__ [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
#432 [14:54] * Spiky202 [webchat@b39f39e6.virtua.com.br] has joined #minecrafthelp
#433 [14:54] <Spiky202> Hello
#434 [14:54] <Spiky202> Im tryng to donwloade mods
#435 [14:54] <Spiky202> Ive downloaded everuthing I have to
#436 [14:54] * blibberblabber [webchat@75-57-30-170.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#437 [14:54] <Spiky202> although my Minecraft is getting error
#438 [14:54] <Spiky202> when I click PLAY on fordge
#439 [14:55] * Spiky202 [webchat@b39f39e6.virtua.com.br] has quit. (Client Quit)
#440 [14:56] <blibberblabber> Hey, today i tried to log in to my account and it crashed and i tried to log in like 15 times but it kept crashing. Now its saying my username and password are "Invalid credentials" does this mean my minecraft account was hacked? or just being closed for a while to prevent hackers because of me trying to log in so many times. This all happened tryi
#441 [14:56] <blibberblabber> ng to log into the technic launcer.
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#443 [15:04] * blibberblabber [webchat@75-57-30-170.lightspeed.rcsntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#444 [15:21] * Droxon [webchat@aaje155.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#445 [15:21] * cc2 [webchat@174-26-230-77.phnx.qwest.net] has joined #minecrafthelp
#446 [15:23] <cc2> RL: https://resources.download.minecraft.net/7f/7f2c9a3515287335cdd5429c0cfbf12f8827cbfb Error details: Access is denied. Filename on disk: f2c9a3515287335cdd5429c0cfbf12f8827cbfb Path: C:\Users\Cooke\AppData\Roaming\.minecraft\assets\objects\7f\7f2c9a3515287335cdd5429c0cfbf12f8827cbfb
#447 [15:23] <cc2> Exists: file
#448 [15:24] <cc2> I keep getting the above message. Log in was working fine until last week?
#449 [15:27] <Droxon> Hi ! I have a problem with playing mc. When I want to play any world (single&multi) - mc crash. But when I stop minecraft launcher in task Manager (in background) it start works ,but without skins of me or other players. It's little problem for me ,because I need to doing it every time ,when I want to play minecraft . Thanks for reading :D I don'
#450 [15:27] <Droxon> t speak english very well ( sorry ) . I play on Win 10 with 16GB , Nvidia gtx 1060 gtx 6gb , intel core i5 .
#451 [15:42] * BisforBEAST28 [webchat@cpe-67-249-193-53.twcny.res.rr.com] has joined #minecrafthelp
#452 [15:42] * Droxon [webchat@aaje155.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#453 [15:43] <BisforBEAST28> Hi. I lost my account when I switched my password and I don't know what email my account is associated with. What do I do?
#454 [15:47] * BisforBEAST28 [webchat@cpe-67-249-193-53.twcny.res.rr.com] has quit. (Client Quit)
#455 [15:57] * James [webchat@cpc111849-pete12-2-0-cust1578.4-4.cable.virginm.net] has joined #minecrafthelp
#456 [15:59] <James> had this error message pop up after download a pack from twitch
#457 [16:00] <James> Name: jna-4.4.0.jar
#458 [16:00] <James> URL: https://libraries.minecraft.net/net/java/dev/jna/jna/4.4.0/jna-4.4.0.jar
#459 [16:00] <James> Error details: Attempting to move successful download to C:\Users\james\OneDrive\Documents\Curse\Minecraft\Install\libraries\net\java\dev\jna\jna\4.4.0\jna-4.4.0.jar Cannot create a file when that file already exists.
#460 [16:00] <James> Filename on disk: 6e54-ad30-6fbd-bf32
#461 [16:00] <James> Path: C:\Users\james\AppData\Local\Temp\6e54-ad30-6fbd-bf32
#462 [16:03] * Lucas [webchat@c-76-117-248-190.hsd1.nj.comcast.net] has joined #minecrafthelp
#463 [16:03] * Lucas [webchat@c-76-117-248-190.hsd1.nj.comcast.net] has quit. (Client Quit)
#464 [16:06] <tyteen4a03> James: we don't support Twitch launcher
#465 [16:07] <James> okay do you know what the issue is though?
#466 [16:08] <tyteen4a03> James: something within Twitch launcher perhaps
#467 [16:11] <James> okay thanks
#468 [16:12] * Nick [webchat@131.104.23.13] has joined #minecrafthelp
#469 [16:12] * Nick is now known as Guest68323
#470 [16:13] <Guest68323> Hello. I am looking to get back into minecraft but i have forgotten all of my account details except for an email i no longer have access too
#471 [16:15] * Guest68323 [webchat@131.104.23.13] has quit. (Client Quit)
#472 [16:19] * Maddie [webchat@177-106-234-38.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#473 [16:21] <Maddie> I created a minecraft account and it's been 1 month and I can not change the nickname "this profile was created recently
#474 [16:21] <Maddie> can someone help me
#475 [16:22] * Guimengo [webchat@75-115-29-90.res.bhn.net] has joined #minecrafthelp
#476 [16:22] <Guimengo> Hello, I reached out to support website twice without a response in nearly 2 weeks
#477 [16:22] <Maddie> I created a minecraft account and it's been 1 month and I can not change the nickname "this profile was created recently
#478 [16:22] <Guimengo> My account apparently was migrated but I didn't initiate it. I can't login or have a password reset done
#479 [16:22] <Maddie> I created a minecraft account and it's been 1 month and I can not change the nickname "this profile was created recently
#480 [16:23] <Maddie> help me now
#481 [16:23] <Maddie> no one gonna help me ok
#482 [16:23] <Guimengo> My e-mail is valid as I receive notification of message sent, just there's no follow-up, thus I have no access to my account and don't know if it's being used by someone else.
#483 [16:23] <Maddie> imma report mojang
#484 [16:25] <Maddie> I created a minecraft account and it's been 1 month and I can not change the nickname "this profile was created recently
#485 [16:28] <Maddie> several moderators and none responds
#486 [16:30] <Maddie> disgrace help me
#487 [16:31] <Guimengo> Doesn't look like this is official
#488 [16:31] <Guimengo> Though official website is not helpful and there's no contact...
#489 [16:38] * Maddie [webchat@177-106-234-38.xd-dynamic.algarnetsuper.com.br] has quit. (Quit: webchat.esper.net)
#490 [16:42] * maddieangry [webchat@177-106-234-38.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#491 [16:43] <maddieangry> several moderators and none respond
#492 [17:04] * ALE_MOLI16 [webchat@98-243-168-152.fibertel.com.ar] has joined #minecrafthelp
#493 [17:07] * maddieangry [webchat@177-106-234-38.xd-dynamic.algarnetsuper.com.br] has quit. (Quit: webchat.esper.net)
#494 [17:12] * Nathan [webchat@cpe-173-93-158-138.sc.res.rr.com] has quit. (Quit: webchat.esper.net)
#495 [17:21] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#496 [17:25] * cubo [webchat@host143-246-dynamic.43-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#497 [17:25] <cubo> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#498 [17:27] <cubo> hi
#499 [17:27] <cubo> i have this problem
#500 [17:28] * cubo [webchat@host143-246-dynamic.43-79-r.retail.telecomitalia.it] has quit. (Client Quit)
#501 [17:29] * Soap [webchat@047-024-184-012.res.spectrum.com] has joined #minecrafthelp
#502 [17:30] <Soap> Hi! When I try to play the 1.13.2 game from the launcher, it gives me a message like this:
#503 [17:31] <Soap> 4081cc51f2b24117a12b3363002c9afe
#504 [17:31] <tyteen4a03> ??> Soap launcher/log
#505 [17:31] <Absol> Soap: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#506 [17:33] <Soap> The specified custom log config does not exist.
#507 [17:33] <Soap> Filename on disk: nativelog.txt
#508 [17:33] <Soap> Path: C:\Users\Desktop\AppData\Roaming\.minecraft\logs\nativelog.txt
#509 [17:33] <Soap> Exists: file
#510 [17:33] <tyteen4a03> Soap: we need the full log; follow the instructions above
#511 [17:36] <Soap> I can't get the log because the game won't open up when I press Play 1.13.2
#512 [17:38] <Soap> However, when I play older versions, it works fine with no errors.
#513 [17:40] <Soap> It tells me: "The specified custom log config does not exist"
#514 [17:41] * sleepyyydru [webchat@USF-Gold-Wifi-nat-157.laptops.usf.edu] has joined #minecrafthelp
#515 [17:42] <sleepyyydru> hi idk if anything can be done about this but i can no longer access the email i made my account with, i forgot my password, and I purchased minecraft with a prepaid card so I also don't have my transaction id. Any suggestions would be great : ) thank you so much
#516 [17:42] <sleepyyydru> hi idk if anything can be done about this but i can no longer access the email i made my account with, i forgot my password, and I purchased minecraft with a prepaid card so I also don't have my transaction id. Any suggestions would be great : ) thank you so much
#517 [17:43] * sleepyyydru [webchat@USF-Gold-Wifi-nat-157.laptops.usf.edu] has left #minecrafthelp
#518 [17:42] <sleepyyydru> hi idk if anything can be done about this but i can no longer access the email i made my account with, i forgot my password, and I purchased minecraft with a prepaid card so I also don't have my transaction id. Any suggestions would be great : ) thank you so much
#519 [17:43] * sleepyyydru [webchat@USF-Gold-Wifi-nat-157.laptops.usf.edu] has left #minecrafthelp
#520 [17:43] * Soap [webchat@047-024-184-012.res.spectrum.com] has left #minecrafthelp
#521 [17:44] * sleepyyydru [webchat@USF-Gold-Wifi-nat-157.laptops.usf.edu] has joined #minecrafthelp
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#523 [17:56] * cnug8 [~cnug8@39.sub-174-220-14.myvzw.com] has joined #minecrafthelp
#524 [18:17] * sigonastrevas [webchat@156.143.54.179.isp.timbrasil.com.br] has joined #minecrafthelp
#525 [18:18] <sigonastrevas> hy
#526 [18:18] <sigonastrevas> hi
#527 [18:18] <sigonastrevas> are you here?
#528 [18:19] <sigonastrevas> My account bugged me on mojang how do I recover?
#529 [18:19] <sigonastrevas> i dont have id transiction
#530 [18:19] <sigonastrevas> I threw out the gift card
#531 [18:21] <sigonastrevas> Is anyone there?
#532 [18:22] <cnug8> hello
#533 [18:22] <cnug8> no clue how you can fix that
#534 [18:23] <cnug8> have you tried contacting mojang?
#535 [18:23] <sigonastrevas> Yes, but they say they need a vacation.
#536 [18:23] <sigonastrevas> Useless
#537 [18:24] <cnug8> damn
#538 [18:25] <sigonastrevas> Please help m
#539 [18:25] <sigonastrevas> me
#540 [18:25] <cnug8> sorry man, I have no clue how to fix that.
#541 [18:26] <sigonastrevas> fuck you mene
#542 [18:26] <Absol> sigonastrevas: Please keep it civil
#543 [18:26] <sigonastrevas> fu** you
#544 [18:26] <sigonastrevas> you are stupid
#545 [18:26] <sigonastrevas> you are stupid
#546 [18:26] <sigonastrevas> you are stupid
#547 [18:26] <sigonastrevas> you are stupid
#548 [18:26] * Absol kicked sigonastrevas from #minecrafthelp (Reason: igonastrevas :Stop spamming)
#549 [18:27] <cnug8> well that ended poorly
#550 [18:27] * Lord_of_Life [~Lord@77.28.162.131] has quit. (Ping timeout: 202 seconds)
#551 [18:27] <cnug8> i tried to help him but I guess he was impatient lmao
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#553 [18:32] * Minecraftgamergirl [webchat@160.sub-174-241-132.myvzw.com] has joined #minecrafthelp
#554 [18:32] <Minecraftgamergirl> Um i am having trouble with minecraft java edition
#555 [18:32] <cnug8> What's going on with it?
#556 [18:33] <Minecraftgamergirl> I dont know if i have to install java to actually play it because i downloaded it not that long ago
#557 [18:34] <cnug8> did you buy download java?
#558 [18:34] <cnug8> *download java
#559 [18:34] <cnug8> ignore the buy
#560 [18:34] <cnug8> https://www.java.com/en/
#561 [18:35] <Minecraftgamergirl> i did i think i dont know i searched the web for java and i clicked it and i think i downloaded it
#562 [18:35] <cnug8> ok
#563 [18:36] <cnug8> Did you download the minecraft the minecraft installer when you bought it?
#564 [18:36] <Minecraftgamergirl> oh actually on my minecraft it just worked thank you for you help though! thank you bye1'
#565 [18:36] <Minecraftgamergirl> yes i did
#566 [18:36] <cnug8> ok
#567 [18:36] <cnug8> No problem!
#568 [18:36] <Minecraftgamergirl> Bye! Thank You!
#569 [18:38] * maddieangry [webchat@177-106-234-38.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#570 [18:38] <maddieangry> SOMEONE HELP ME
#571 [18:38] <cnug8> Yes?
#572 [18:39] <cnug8> What's going on?
#573 [18:40] <maddieangry> eu criei uma conta de minecraft faz 1 mes e eu nao consigo trocar meu nickname aparece essa mensagem "this profile is recently created"
#574 [18:41] <maddieangry> ops
#575 [18:41] <maddieangry> I created a minecraft account for 1 month and I can not change my nickname, this message is displayed "this profile is recently created"
#576 [18:41] <cnug8> Oh
#577 [18:41] <cnug8> hmm
#578 [18:41] <maddieangry> how i change
#579 [18:43] <tyteen4a03> maddieangry: what's the username?
#580 [18:44] <cnug8> I'm looking all over and I don't seem to find anything, The best thing I could is to contact mojang support or something, Does it show up when you sign in to your account?
#581 [18:46] <maddieangry> ITS 0hMandy
#582 [18:47] <maddieangry> i cant change my username
#583 [18:47] <tyteen4a03> maddieangry: if you have created the account only recently, you can't change your username
#584 [18:47] <tyteen4a03> maddieangry: if you have made a typo in your username, contact Mojang support:"
#585 [18:47] <tyteen4a03> ??> maddieangry account/send-email
#586 [18:47] <Absol> maddieangry: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#587 [18:47] <Absol> maddieangry: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#588 [18:48] <maddieangry> How many days before you can change?
#589 [18:48] <tyteen4a03> maddieangry: 30 days
#590 [18:49] <maddieangry> I never changed my nickname.
#591 [18:49] <tyteen4a03> maddieangry: then you'll need to email Mojang to see what the problem is
#592 [18:50] <maddieangry> When I create the account with a nickname I need to wait to exchange it again?
#593 [18:50] <tyteen4a03> maddieangry: yes
#594 [18:50] <maddieangry> oh thanks
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#600 [19:02] * DankyKang [webchat@67-6-132-31.clma.centurylink.net] has joined #minecrafthelp
#601 [19:03] <DankyKang> having issues connecting to realm
#602 [19:21] * Mavric [webchat@199.46.105.150] has joined #minecrafthelp
#603 [19:23] * CLAYY [webchat@99-119-113-129.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#604 [19:23] <CLAYY> I forgot my username so I am unable to migrate accounts
#605 [19:24] <Mavric> I wanted to play Minecraft with my kids from my windows 10 pc while they are on ios devices. I ignorantly bought the java version not knowing I couldn't use it to join them. Asked for a refund to get the win 10 verstion that works for cross platform. Will I get a refund and how long will it take?
#606 [19:25] * ComboBAND1D0 [webchat@170.239.38.208] has joined #minecrafthelp
#607 [19:25] <ComboBAND1D0> Boa noite.
#608 [19:25] <ComboBAND1D0> Good Night.
#609 [19:26] <ComboBAND1D0> Alguém?
#610 [19:26] <ComboBAND1D0> Help?
#611 [19:26] <ComboBAND1D0> Ajuda?
#612 [19:26] <Mavric> help??
#613 [19:26] * marianablack2401 [webchat@dsl-189-165-14-166-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#614 [19:26] <ComboBAND1D0> Mavric help?
#615 [19:27] <marianablack2401> hi
#616 [19:27] <ComboBAND1D0> Good night, I play on the computer and I'm not able to log into my original minecraft account through the launcher, more on the mojang site with you. Could you let me know what's going on? I've already changed my account password 3 times and nothing happens.
#617 [19:27] <ComboBAND1D0> Boa noite, eu jogo no computador e não estou conseguindo logar na minha conta do minecraft original pelo launcher, mais no site da mojang consigo. poderiam me informar o que está acontecendo? já troquei a senha da minha conta 3 vezes e não acontece nada.
#618 [19:28] <marianablack2401> Do you speak spanish?
#619 [19:28] <ComboBAND1D0> No
#620 [19:28] <ComboBAND1D0> English and português.
#621 [19:28] <marianablack2401> okay
#622 [19:28] <marianablack2401> that happens to me too
#623 [19:29] <ComboBAND1D0> Helppp
#624 [19:29] <marianablack2401> I want to enter my account but I can not
#625 [19:29] <marianablack2401> :( need help pls
#626 [19:29] * CLAYY [webchat@99-119-113-129.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#627 [19:30] <ComboBAND1D0> Yes, I can not either
#628 [19:30] <ComboBAND1D0> Good night, I play on the computer and I'm not able to log into my original minecraft account through the launcher, more on the mojang site with you. Could you let me know what's going on? I've already changed my account password 3 times and nothing happens.
#629 [19:30] <ComboBAND1D0> help?
#630 [19:30] <marianablack2401> how long have you been without entering?
#631 [19:31] <ComboBAND1D0> It's going to be a day today. Somebody help me.
#632 [19:32] <marianablack2401> I've been 3 weeks :( help me
#633 [19:34] <marianablack2401> Absol need your help pls
#634 [19:35] <ComboBAND1D0> help me plis
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#639 [19:53] <zamal> trying to play vanilla minecraft with my friends but when they try to connect to my server they get the error io.netty.channel.abstractchannel$annotatedconnectexception timed out looked on yt/google nothing has worked so far any help
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#642 [20:08] * AndChat-63600 [~mattym@2600:1017:b821:d6d1:e90a:3344:bffb:343f] has joined #minecrafthelp
#643 [20:11] * mattym_ [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has quit. (Ping timeout: 198 seconds)
#644 [20:18] * Webchat518 [webchat@cpe-65-190-169-158.nc.res.rr.com] has joined #minecrafthelp
#645 [20:18] * Espercorn kicked Webchat518 from #minecrafthelp (Reason: ebchat518 :Banned: Please enter your Minecraft username or your preferred nickname before entering this channel.)
#646 [20:20] * Ashi_bun [webchat@h13.15.90.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#647 [20:20] <Ashi_bun> hello
#648 [20:20] <Ashi_bun> i need help
#649 [20:21] <Ashi_bun> when i load into my game inside the sea area nothing but water the surrouding refuse to load in and seconds after my game crashes
#650 [20:22] <Ashi_bun> ive tried everything but it does the same and sometimes says errors with generating chunks
#651 [20:35] * dwinnnnn [webchat@dsl.49.150.95.157.pldt.net] has joined #minecrafthelp
#652 [20:36] <dwinnnnn> is there something i can do to get my password in multiplayer so that i can play in servers.. i forgot my password
#653 [20:38] <Andrio> dwinnnnn, Java Edition?
#654 [20:39] <dwinnnnn> yess
#655 [20:39] <Andrio> dwinnnnn, do you know your Minecraft profile name?
#656 [20:39] * Shaddycat [webchat@68-114-235-23.dhcp.fdul.wi.charter.com] has joined #minecrafthelp
#657 [20:39] <Shaddycat> Hey, can anyone help me?
#658 [20:39] <dwinnnnn> yess
#659 [20:39] <dwinnnnn> i know
#660 [20:40] <Shaddycat> I'm trying to playing Minecraft Alhpa through the launcher, but I have no sound upon playing, anyone have any experience with this?
#661 [20:41] <dwinnnnn> its been so long since i play on server in multiplayer and i dont remember it
#662 [20:41] <Andrio> dwinnnnn, what is it?
#663 [20:41] <Andrio> Shaddycat, do you have sound in the latest version?
#664 [20:41] <Shaddycat> Last time I played it I did, let me give it a boot and see
#665 [20:42] <dwinnnnn> DWINTOT
#666 [20:42] <Shaddycat> I do still have sound in the newest update
#667 [20:42] <Shaddycat> If it helps, I also recently played Minecraft in version Beta 1.3 and version Beta 1.6.6 and I also had sound
#668 [20:43] <Shaddycat> But going back to Alpha 1.0.17 has no sound
#669 [20:43] <Shaddycat> As well as version Alpha 1.1.0
#670 [20:43] <Andrio> dwinnnnn, reset your password at https://account.mojang.com/password
#671 [20:46] <Shaddycat> So not all Alpha versions of Minecraft have no sound.
#672 [20:46] <Shaddycat> Alpha 1.2.6 does
#673 [20:48] <Andrio> Shaddycat, unfortunately we don't support Alpha versions.
#674 [20:48] <Shaddycat> Alright, I'll try to find support elsewhere, thank you.
#675 [20:48] * Shaddycat [webchat@68-114-235-23.dhcp.fdul.wi.charter.com] has quit. (Quit: webchat.esper.net)
#676 [20:49] <dwinnnnn> let me try it thanks
#677 [20:52] * AndChat-63600 is now known as mattym_
#678 [20:54] <dwinnnnn> what i am trying to know is my multiplayer password, like if you would join a server, you have to login and that password is what ive been trying to find out
#679 [20:54] <dwinnnnn> thanls
#680 [20:54] <dwinnnnn> thanks
#681 [21:05] <Andrio> dwinnnnn, those are 'cracked' servers.
#682 [21:06] <Andrio> dwinnnnn, consider finding one that uses online mode.
#683 [21:10] * XGh0stsnipez [webchat@c-174-57-127-112.hsd1.nj.comcast.net] has joined #minecrafthelp
#684 [21:10] <XGh0stsnipez> yo
#685 [21:10] * alice9 [webchat@tommy.honey.actrix.co.nz] has joined #minecrafthelp
#686 [21:11] <alice9> what does this mean please
#687 [21:11] <alice9> the asset index is corrupt
#688 [21:12] <XGh0stsnipez> I have a MC java edition, and i want to get my copy of WINDOWS MC ,but the account originally associated wit the account has been deactivated by AOL duo to inactivity.
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#690 [21:17] * Blue [webchat@172-15-16-191.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#691 [21:19] <Blue> Hullo! I'm having a really strange issue. I can log into Mojang.com just fine, but when trying to log into Minecraft.net with that exact same Mojang account, I'm told I have an invalid username/password. I can also use my Mojang account to log into enjin server pages just fine. How can this be fixed? If I attempt to change my password via. minecraf
#692 [21:19] <Blue> t.net I'm told I cannot change it to a previous password (I have never changed my account password, ever).
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#702 [21:42] * Treven [webchat@172.58.35.76] has joined #minecrafthelp
#703 [21:43] <Treven> hi I have been having trouble connecting to my friend dedicated server. Ive been able to join it many times before this. but every time I've been trying to join the the past couple of days it just shows up with internal exception: java.io.IOException: Connection reset by peer. I've tried multiple different wifi sources and he has reset my character
#704 [21:43] <Treven> data, nothing has worked
#705 [21:44] * Treven [webchat@172.58.35.76] has quit. (Client Quit)
#706 [21:44] <Andrio> Treven, does that happen at mctest.ae97.net?
#707 [21:44] * Treven [webchat@172.58.35.76] has joined #minecrafthelp
#708 [21:45] <Treven> minecraft how to fix internal exception: java.io.IOException: Connection reset by peer, we have tried everything but I cannot connect to my friends dedicated server
#709 [21:46] <Andrio> Treven, does that happen at mctest.ae97.net?
#710 [21:46] * Neishajo [webchat@190.122.147.26] has joined #minecrafthelp
#711 [21:47] <Treven> I have played on this server before, many times in fact. This error has just popped up these past couple days
#712 [21:48] <Treven> I'm using my personal account with nobody else using it, I've tried 3 different wifi sources, two computers, and even reset my character data on the server nothing has changed.\
#713 [21:49] <Neishajo> Hello, I've been having this problem io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information when trying to join a minecraft server and I don't know how to fix it. I've already tried adding java as an exception in Windows Firewall, I'd appreciate the help. Thanks.
#714 [21:50] <Andrio> Neishajo, does that happen at mctest.ae97.net?
#715 [21:50] * Treven [webchat@172.58.35.76] has quit. (Quit: webchat.esper.net)
#716 [21:50] <Neishajo> It happens in beta.EarthMc.xyz
#717 [21:53] <Andrio> ok
#718 [21:53] <Andrio> Neishajo, does that happen at mctest.ae97.net?
#719 [21:53] <Neishajo> No
#720 [21:53] <Neishajo> It works
#721 [21:54] <Neishajo> The EarthMC server is the only one that gives me that error
#722 [21:58] * Raptor [webchat@128.211.185.208] has joined #minecrafthelp
#723 [21:59] <Raptor> Hello, I have been having this problem for the past week. Whenever I try to join a server, it always says "Invalid session" even though I JUST STARTED the game. Additionally, the launcher never remembers my password, even though I tell it to.
#724 [22:01] <Andrio> Raptor, are you using the official launcher from minecraft.net?
#725 [22:01] <Raptor> Yes.
#726 [22:01] <Andrio> Raptor, try changing your password and consider running a malware scan on your PC
#727 [22:02] <Andrio> ??> Raptor AV/ADWCleaner
#728 [22:02] <Absol> Raptor: Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#729 [22:02] <Absol> Raptor: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#730 [22:02] <Andrio> Neishajo, perhaps that server is having connection trouble
#731 [22:03] <Neishajo> The thing is, my friend are currently playing in that server and I'm the only one that's not able to join.
#732 [22:03] <Neishajo> friends*
#733 [22:04] <Andrio> hm
#734 [22:05] <Andrio> Neishajo, do you know whether they're experiencing lag?
#735 [22:05] <Neishajo> They haven't complained at all about lag so I'm gonna suppose they're not having any issue.
#736 [22:05] * Raptor [webchat@128.211.185.208] has quit. (Quit: webchat.esper.net)
#737 [22:06] <Neishajo> While trying to find for a solution, I installed a VPN (I didn't know it wasn't allowed by Mojang) and it seemed to work, but the server instantly kicks you when a VPN is found so no luck
#738 [22:06] <Andrio> that's a dangerous assumption to make, but ok
#739 [22:07] <Andrio> Neishajo, you aren't on a VPN now, right?
#740 [22:07] <Neishajo> Nope.
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#743 [22:08] <Raptor> Alright, I ran the antivirus. I already tried changing my password, when I first noticed the problem. It didn't work.
#744 [22:08] * Justsquareblocks [webchat@c-71-196-224-227.hsd1.co.comcast.net] has quit. (Client Quit)
#745 [22:11] <Raptor> Still cannot log in to any servers.
#746 [22:13] * AndChat-63600 [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
#747 [22:14] <Andrio> hm
#748 [22:14] <Andrio> hm?
#749 [22:14] <Andrio> Raptor, did you log out of the launcher and back in? With Minecraft closed?
#750 [22:15] <Raptor> Yes
#751 [22:15] * mattym_ [~mattym@2600:1017:b821:d6d1:e90a:3344:bffb:343f] has quit. (Ping timeout: 183 seconds)
#752 [22:16] * Vincent_ [webchat@cpe-65-31-209-157.kc.res.rr.com] has joined #minecrafthelp
#753 [22:16] <Andrio> ??> Raptor tools/HJT
#754 [22:16] <Absol> Raptor: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#755 [22:16] <Absol> Raptor: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#756 [22:16] * Vincent_ [webchat@cpe-65-31-209-157.kc.res.rr.com] has quit. (Client Quit)
#757 [22:19] <Raptor> Here it is: https://paste.ubuntu.com/p/9kfKSWWVVv/
#758 [22:22] * howlyy [webchat@ip4d14feda.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#759 [22:23] <howlyy> hello
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#761 [22:25] * howlyy [webchat@ip4d14feda.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#762 [22:27] <Andrio> Raptor, are you on the VPN now?
#763 [22:28] * neishajo [webchat@190.122.147.26] has joined #minecrafthelp
#764 [22:29] <Raptor> I dont have a VPN
#765 [22:29] <Andrio> Raptor, are you at uni now?
#766 [22:30] <Raptor> yeah...
#767 [22:30] <Andrio> ok
#768 [22:30] <Andrio> Raptor, have you tried joining a server from home if possible?
#769 [22:30] <Raptor> i can't do that as home is far away rn, but i'll be going back tomorrow
#770 [22:31] <Andrio> ok
#771 [22:31] <Raptor> You suggesting it has to do with my uni's network?
#772 [22:32] <Andrio> Raptor, I wonder whether that's possible
#773 [22:32] * joshua [webchat@122.52.205.183.pldt.net] has joined #minecrafthelp
#774 [22:33] <joshua> minecraft
#775 [22:33] <Andrio> Also try Terraria!
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#778 [22:34] * konnorb4 [webchat@140.82.132.163] has joined #minecrafthelp
#779 [22:34] <konnorb4> Hello, I need assistance getting into my mojang/minecraft account>
#780 [22:36] <Andrio> konnorb4, what happened?
#781 [22:37] <konnorb4> Well, when I enter the information that I believe to be the correct info to sign in to my minecraft account, it says that it is incorrect, and when I try to reset my password, i never receive the reset email that i need.
#782 [22:37] * Neishajo [webchat@190.122.147.26] has joined #minecrafthelp
#783 [22:38] <Neishajo> So yeah, I don't know if you guys know of any kind of solution to the problem I posted earlier. I asked one of my friends and they are not having any issue with lag btw.
#784 [22:44] * minminkj [webchat@14.7.109.132] has joined #minecrafthelp
#785 [22:44] <minminkj> Hellow
#786 [22:44] <minminkj> my id is minsungki886@gmail.com
#787 [22:44] <minminkj> i cant log in
#788 [22:45] <minminkj> my copumer re-install windows program
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#790 [22:54] * XGh0stsnipez [webchat@c-174-57-127-112.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#791 [22:58] * HD_Eyez [webchat@cpe-65-191-251-160.nc.res.rr.com] has joined #minecrafthelp
#792 [22:59] <HD_Eyez> I have bought minecraft a long time ago. i dont remember my name and password. I do know i used my current and same email.
#793 [22:59] * Raptor [webchat@128.211.185.208] has quit. (Quit: webchat.esper.net)
#794 [22:59] <HD_Eyez> the underscore is probably why i cant remember my username. i am not sure if they even can use a underscore.
#795 [23:00] <mattym> HD_Eyez, Do you know if your account was ever Migrate?
#796 [23:00] <mattym> Migrated*
#797 [23:01] <HD_Eyez> I dont think it was but, it asks for my username and password.
#798 [23:01] <HD_Eyez> the email i know is correct but thats all so far.
#799 [23:01] <mattym> HD_Eyez, Have you tried getting a password reset sent to that email?
#800 [23:03] <HD_Eyez> i have reset my password with mojang but i suppose i havent tried with minecraft.net
#801 [23:04] <HD_Eyez> it doesnt show my game on mojang i do know that.
#802 [23:04] <mattym> HD_Eyez, You will need to contact Mojang support.
#803 [23:04] <mattym> ??> HD_Eyez account/send-email
#804 [23:04] <Absol> HD_Eyez: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#805 [23:04] <Absol> HD_Eyez: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#806 [23:05] <HD_Eyez> ok i did that so, i should just wait then
#807 [23:05] <mattym> HD_Eyez, Yeah
#808 [23:06] <HD_Eyez> i couldnt clearly specify my name since i dont know it. i also had my brother buy me the game as a gift so i tried to find the transaction id but that was so many years ago. all i do know which is what i told them. i deffinitely used my personal email.
#809 [23:08] <HD_Eyez> i wouldnt of used his email lol. i hope they can retrieve it from my email but, i am not sure yet. thank you though.
#810 [23:10] * lrw111 [webchat@cpe-104-34-132-228.socal.res.rr.com] has joined #minecrafthelp
#811 [23:10] <lrw111> What can I do about an old email that is linked to my account that is no longer accessible?
#812 [23:14] * Mitch [webchat@182.80.220.111.sta.wbroadband.net.au] has joined #minecrafthelp
#813 [23:14] <Mitch> Hiya, I'm having issues with migrating my account
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#816 [23:27] * XaMuJIuoH_ [webchat@pppclient158.garant.by] has joined #minecrafthelp
#817 [23:28] <XaMuJIuoH_> Русские есть?
#818 [23:28] * XaMuJIuoH_ [webchat@pppclient158.garant.by] has quit. (Client Quit)
#819 [23:29] * XaMuJIuoH_ [webchat@pppclient158.garant.by] has joined #minecrafthelp
#820 [23:29] <XaMuJIuoH_> Hello
#821 [23:32] <XaMuJIuoH_> the launcher cannot connect to the server. What am I to do?
#822 [23:33] <XaMuJIuoH_> Please, help me