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#2 [00:05] * JSHaffer [webchat@softbank060099150183.bbtec.net] has joined #minecrafthelp
#3 [00:06] <JSHaffer> Hi -- Looking for help connecting an iPad Minecraft game to an OSX Minecraft game (JAVA edition). Is it even possible?
#4 [00:07] <BoySmiley> Hello, I am trying to purchase a gaming laptop that can also run the full version of Minevraft where I can play online and play skywars, can i do that on the acer nitro 5?
#5 [00:07] <BoySmiley> #minecrafthelp
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#7 [00:16] * IRON_WHO2437 [webchat@50.65.117.45-in-addr.arpa-hireachdns.com] has joined #minecrafthelp
#8 [00:18] <IRON_WHO2437> uhh, how long does it take to place an order for an minecraft account, i had a code, it said placing order, for more than an day, then i had to turn my pc off, i tried again but same thig, help
#9 [00:23] <IRON_WHO2437> hello?
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#14 [00:34] <Namtaskic> I need to downgrade my NVidia drivers since the new update has messed with Minecraft in full screen.
#15 [00:37] <Guest4217> Hello Minecraft Help Chat! I have a weird problem that comes from java blocking me from using more than 512mb of ram when playing the game. I've gone into the advanced settings and changed it as well as deleted _JAVA_OVERRIDE and even uninstalled Java from my computer, but I still can't get it to devote more ram than 512mb. Thanks for your help!!
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#17 [00:51] * John_Michael [webchat@70-133-252-189.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#18 [00:52] <John_Michael> I cant migrate my old account because i dont know the email associated with it because i was so young
#19 [00:52] <John_Michael> all i remember is the username and password because that is all that was needed back then
#20 [00:53] <John_Michael> and it wont allow me to migrate with just that info
#21 [00:53] <John_Michael> it wants me to buy minecraft again and i wont do it i just want to play for nostalgia
#22 [00:55] <John_Michael> hello?
#23 [01:26] * Ebigs [webchat@207.244.85.142] has joined #minecrafthelp
#24 [01:29] <Ebigs> I can;t login to the Mojang account. when i put in my username and password after receiving my verification code, i got an error message. Now every time I click login, nothing happens. I tried to make a new account with another email but I get the same issue.
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#26 [01:53] * Aloonatron [webchat@81.22.199.146.dyn.plus.net] has joined #minecrafthelp
#27 [01:54] <BroNix> please when you want to buy minecraft and i already have to go to login and when to login there is nothing going on
#28 [01:55] <Aloonatron> Ever since I've started playing v 1.14 (also happens in 1.14.1) when I walk for a reasonable length of time and I stop pressing w Steve keeps on walking forwards. I've also noticed that the cursor on the map doesn't update when i turn as he mindlessly carries on walking. The same thing happens with or without resource packs loaded. Everything's fin
#29 [01:55] <Aloonatron> e on my v 1.12 world. It's not the key sticking. It also seems that the longer that I'm walking the longer this goes on for once I try to stop. Please help as this is not really annoying, it has already led to serious harm befalling Steve as he walks off the edge of things or into things that harm him.
#30 [01:56] * boop [webchat@78.133.52.80] has joined #minecrafthelp
#31 [01:57] <boop> i keep getting a java exit code-1 error when i try to launch minecraft
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#33 [02:05] * BroNix [webchat@91.221.112.23] has quit. (Quit: webchat.esper.net)
#34 [02:07] <Aloonatron> Oh, and I have also found that since 1.14 large areas fail to render was I walk along so I can see caves and the like in areas that have loaded while the area I'm about to enter it totally transparent.
#35 [02:21] * evdm [webchat@c114-77-102-184.chirn2.vic.optusnet.com.au] has joined #minecrafthelp
#36 [02:22] <evdm> I cannot log into my minecraft account or mojang account anymore - the last time I was able to or tried accessing these accounts was several years ago
#37 [02:22] <evdm> I no longer have access to or remember the account email that I used to sign up to minecraft many years ago.
#38 [02:27] * andyarc [webchat@d173-180-115-148.bchsia.telus.net] has joined #minecrafthelp
#39 [02:27] <andyarc> game keeps crashing when I join a world
#40 [02:27] <andyarc> help?
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#43 [03:17] * Canesp [webchat@h-98-128-166-20.NA.cust.bahnhof.se] has joined #minecrafthelp
#44 [03:18] <Canesp> when i am trying to login to my minecraft account it says, could not connect to server.
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#48 [03:44] * Kanan1 [webchat@host-5.197.151.213.katv1.net] has joined #minecrafthelp
#49 [03:45] <Kanan1> Hello. Please unlock my İP address on your server.
#50 [03:45] * Bobby [webchat@host217-35-253-59.range217-35.btcentralplus.com] has joined #minecrafthelp
#51 [03:46] * FaKe_fyle [webchat@apl146.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#52 [03:46] <Kanan1> The reason is in the IP address, so I can not connect to the account.
#53 [03:46] * Cin1Tuber [webchat@host190-93-dynamic.52-82-r.retail.telecomitalia.it] has joined #minecrafthelp
#54 [03:47] <Kanan1> Please, help me
#55 [03:48] * Ebigs [webchat@207.244.85.142] has quit. (Quit: webchat.esper.net)
#56 [03:48] <Cin1Tuber> when I open worlds, servers ... the game does not respond and the launcher says the game crashes.
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#64 [04:08] * MiniGabba [webchat@184.51-174-95.customer.lyse.net] has joined #minecrafthelp
#65 [04:15] <MiniGabba> Hi! When I try to start Minecraft it doesn't work. Sometimes I get to the white screen with a red loading bar on, but it just stops and won't work right before it's done. If that does not happen, I get the same window, but then it's just black and won't work. When I open Windows Task Manager it says it uses 100% of my prosessor, and then when it st
#66 [04:15] <MiniGabba> ops working, it uses 0%. I have uninstalled and reinstalled, but it didn't help.
#67 [04:43] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
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#71 [04:55] * Boggle42 [webchat@host81-146-0-106.range81-146.btcentralplus.com] has joined #minecrafthelp
#72 [04:56] <Boggle42> Every time i open minecraft launcher it asks me to log in even if i log in then play after i close minecraft and open up the launcher again it logs me out
#73 [05:02] * Kanan1 [webchat@host-5.197.151.213.katv1.net] has joined #minecrafthelp
#74 [05:02] <Kanan1> Hello.
#75 [05:02] <Kanan1> Can you help me?
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#77 [05:04] * Traffan [webchat@i577BCC2B.versanet.de] has joined #minecrafthelp
#78 [05:04] <Traffan> Hello?
#79 [05:05] <Kanan1> Hello
#80 [05:05] <Kanan1> Can you help me?
#81 [05:05] <Traffan> I got a Problem. When im trying to start Minecraft it crashed and it says The game crashed whilst unexpected error
#82 [05:05] <Traffan> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#83 [05:06] <Kanan1> Oh, sorry, but i can't help you.
#84 [05:06] <Kanan1> Can you help me?
#85 [05:06] <Kanan1> I couldn't connect to server
#86 [05:08] <Traffan> Nope sorry
#87 [05:08] * phroa [~phroa@173.254.236.155] has joined #minecrafthelp
#88 [05:11] * Th0rgal [webchat@93.15.159.78.rev.sfr.net] has joined #minecrafthelp
#89 [05:12] <Th0rgal> Hello everyone!
#90 [05:15] <Traffan> Hello
#91 [05:15] <Traffan> Can you help me?
#92 [05:17] <Kanan1> Did I buy a game for nothing?
#93 [05:19] * Philip [webchat@185.205.225.157] has joined #minecrafthelp
#94 [05:20] * Migou [webchat@112.198.246.48] has joined #minecrafthelp
#95 [05:20] <Migou> Hello is this Minecrafthelp chat?
#96 [05:21] <Migou> I would like to ask for help regarding my problem with my Minecraft launcher
#97 [05:22] * Rangeball [webchat@host86-165-173-142.range86-165.btcentralplus.com] has joined #minecrafthelp
#98 [05:22] <Migou> Hello?
#99 [05:22] <Rangeball> Hi there I can't seem to connect to minecraft at all?
#100 [05:23] <Rangeball> It says "Unable to extract native files."
#101 [05:23] <Migou> Well, i'm trouble with my Minecraft launcher. It doesn't seem to show when I try and open it
#102 [05:23] * Traffan [webchat@i577BCC2B.versanet.de] has quit. (Quit: webchat.esper.net)
#103 [05:23] <Migou> Really? what do you think is the problem?
#104 [05:24] <Rangeball> I'm not support bud am looking for help myself xD
#105 [05:25] <Migou> Oh yeah man or girl, same here. I can't seem to find anyone with my problem either xD. Have you tried searching solutions in YT?
#106 [05:25] <Rangeball> No aha i'll try it
#107 [05:25] <Rangeball> Have you? xD
#108 [05:26] <Migou> Yeah, made things worse though, they claimed that if I delete my whole Minecraft files and redownload Minecraft it would work.
#109 [05:26] <Migou> I was like, I shouldn't trust anymore kids who record with bad audio.
#110 [05:26] <Rangeball> Yeah true aha
#111 [05:27] <Migou> So what was the problem of your game again?
#112 [05:27] * Kanan1 [webchat@host-5.197.151.213.katv1.net] has quit. (Quit: webchat.esper.net)
#113 [05:27] <Rangeball> Just pops up saying "Unable to extract native files."
#114 [05:27] <Rangeball> I can't even connect to singleplayer aha
#115 [05:28] <Migou> What!? Single player, that's mad
#116 [05:28] <Migou> Have you Emailed Microsoft or Mojang?
#117 [05:28] <Migou> Is it like you can't update your Native Mincraft launcher?
#118 [05:29] <Rangeball> I'm guessing so yeah
#119 [05:29] <Rangeball> If it can't find the files i'm guessing they're not there
#120 [05:30] <Migou> Well yeah of course xD, I think that's a common problem I tried searching it in YT
#121 [05:30] <Migou> it seemed they have more solutions to fix that than my complicated problem.
#122 [05:31] <Migou> I think they'll just tell me to uninstall my Minecraft again.
#123 [05:31] <Migou> This sucks ;-;
#124 [05:31] <Rangeball> Yeah that's what am thinking too aha
#125 [05:31] <Rangeball> Yup D:
#126 [05:36] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#127 [05:36] <Migou> Hey!
#128 [05:41] * peolg [webchat@46.11.128.224] has joined #minecrafthelp
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#130 [05:42] <peolg> I am trying to login to the minecraft website, but the login button does not seem to work
#131 [05:42] <peolg> I tried on 3 different web browsers
#132 [05:43] * peolg [webchat@46.11.128.224] has quit. (Client Quit)
#133 [05:44] * Traffan [webchat@i577BCC2B.versanet.de] has joined #minecrafthelp
#134 [05:44] <Traffan> Hello im back again is somebody here?
#135 [05:45] <MiniGabba> Hi! When I try to start Minecraft it doesn't work. Sometimes I get to the white screen with a red loading bar on, but it just stops and won't work right before it's done. If that does not happen, I get the same window, but then it's just black and won't work. When I open Windows Task Manager it says it uses 100% of my prosessor, and then when it st
#136 [05:45] <MiniGabba> ops working, it uses 0%. I have uninstalled and reinstalled, but it didn't help.
#137 [05:45] * Lord_of_Life [~Lord@77.28.175.125] has joined #minecrafthelp
#138 [05:46] * MiniGabba [webchat@184.51-174-95.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#139 [05:47] <Traffan> Hey my problem is when im trying to start one version (1.8.8) it crashes and it says java.lang.RuntimeException: No OpenGL context found in the current thread.
#140 [05:47] <Traffan> When I try to join the latest version in minecraft it works but the old versions it doesnt work
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#142 [06:04] * bob [webchat@bb219-74-162-99.singnet.com.sg] has joined #minecrafthelp
#143 [06:04] * sentinel [webchat@cpe-121-208-109-160.skui-cr-001.cha.qld.bigpond.net.au] has joined #minecrafthelp
#144 [06:04] <bob> hey I need help I cant sign in to minecraft
#145 [06:05] * Traffan [webchat@i577BCC2B.versanet.de] has quit. (Quit: webchat.esper.net)
#146 [06:05] <sentinel> hey i just brought minecraft using windows 10, and i am getting problems like this Failed to download file. gl_es.json, and other like it, i have no Known Incompatible Software on my computer apart from discord
#147 [06:06] * test1 [webchat@cpc78995-bele11-2-0-cust62.2-1.cable.virginm.net] has joined #minecrafthelp
#148 [06:07] <test1> Hello, my little brother bought an account without permission yesterday. I was wondering if a refund was possible?
#149 [06:08] * test1 [webchat@cpc78995-bele11-2-0-cust62.2-1.cable.virginm.net] has quit. (Client Quit)
#150 [06:18] * Th0rgal [webchat@93.15.159.78.rev.sfr.net] has quit. (Quit: webchat.esper.net)
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#152 [06:20] * Jbrookster [webchat@5ade46e4.bb.sky.com] has joined #minecrafthelp
#153 [06:21] <Jbrookster> My launcher won't actually launch the game, it just stays near the end of the loading bar forever?
#154 [06:22] * Malavita [webchat@arc68-6-82-232-254-136.fbx.proxad.net] has joined #minecrafthelp
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#160 [06:28] * quockd [webchat@b0fc1a10.bb.sky.com] has joined #minecrafthelp
#161 [06:28] <quockd> Hey, does anyone know what to do if I have forgotten what email I used to register?
#162 [06:30] * quockd [webchat@b0fc1a10.bb.sky.com] has quit. (Client Quit)
#163 [06:35] * Davi [webchat@179-192-217-238.user.veloxzone.com.br] has joined #minecrafthelp
#164 [06:35] * Davi [webchat@179-192-217-238.user.veloxzone.com.br] has joined #minecrafthelp
#165 [06:35] * Davi [webchat@179-192-217-238.user.veloxzone.com.br] has left #minecrafthelp
#166 [06:36] * DaviAMSilva [webchat@179-192-217-238.user.veloxzone.com.br] has joined #minecrafthelp
#167 [06:39] <DaviAMSilva> Hey I signed up that form to get the new skin but the redeem code I got was for the minecraft bought in the microsoft store, but I bought my minecraft trough minecraft.net And I'd like to know if there's any way to transfer that skin for my Java Edition and possibly for my Windows 10 Version too.
#168 [06:39] <urielsalis> DaviAMSilva, Minecraft Java edition doesnt have that skin available, the skin is for the Windows 10 version
#169 [06:40] <DaviAMSilva> Really? That's a bummer...
#170 [06:43] <DaviAMSilva> But still it didn't show up on my windows 10 edition
#171 [06:44] <DaviAMSilva> I think that happened because i didn't set the win10 edition in the form, because i didn't knew I had it at the time
#172 [06:44] * Boggle42 [webchat@host81-146-0-106.range81-146.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#173 [06:44] <urielsalis> DaviAMSilva, I havent received it either yet
#174 [06:45] <DaviAMSilva> Did you set the win10 as a game you had?
#175 [06:50] * tobyj-s [webchat@customer9446.pool1.unallocated-110-64.orangehomedsl.co.uk] has joined #minecrafthelp
#176 [06:51] <tobyj-s> minecraft keeps not responding as i try to load it
#177 [06:51] <urielsalis> DaviAMSilva, yes
#178 [06:51] <urielsalis> ??> tobyj-s av/adwckeaber
#179 [06:51] <urielsalis> ??> tobyj-s av/adwcleaner
#180 [06:51] <Absol> tobyj-s: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#181 [06:51] <Absol> tobyj-s: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#182 [06:51] <tobyj-s> is it normal?
#183 [06:53] * tobyj-s [webchat@customer9446.pool1.unallocated-110-64.orangehomedsl.co.uk] has quit. (Client Quit)
#184 [07:08] <MrACME> Can anyone help me with this error?
#185 [07:08] <MrACME> https://paste.gg/p/anonymous/66c1c2cb840c492e804e919fc826949e
#186 [07:16] * Bobby [webchat@host217-35-253-59.range217-35.btcentralplus.com] has joined #minecrafthelp
#187 [07:19] <Bobby> #minecrafthelp When loading up minecraft it gets to opening a world and it crashes saying "process crashed with exit code 1" and I am unsure on what t means or how to fix it as I have tried many things.
#188 [07:24] * DaviAMSilva [webchat@179-192-217-238.user.veloxzone.com.br] has joined #minecrafthelp
#189 [07:25] <DaviAMSilva> My skin just appeared for me, I think I just had to leave the win10 edition open for a few minutes
#190 [07:25] <DaviAMSilva> But thanks for all
#191 [07:31] * DaviAMSilva [webchat@179-192-217-238.user.veloxzone.com.br] has quit. (Quit: webchat.esper.net)
#192 [07:46] * Stargate94 [webchat@host79-178-dynamic.236-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#193 [07:47] <Stargate94> i need to recovery my minecraft old account
#194 [07:51] * a4necromant [webchat@nat2-vitebsk-pool-46-53-214-150.telecom.by] has joined #minecrafthelp
#195 [07:53] * Stargate94 [webchat@host79-178-dynamic.236-95-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#196 [08:08] * Billias [webchat@193.92.198.97.dsl.dyn.forthnet.gr] has joined #minecrafthelp
#197 [08:09] <Billias> Hello
#198 [08:12] <Billias> Basically, I am trying to change my mojang account email. Even thought I have sent the parental consent email, the email does not specify where I can verify the parental liscence. It just gives me two links where I can create a mojang account or buy minecraft
#199 [08:30] * Myggan [webchat@h-98-128-167-75.NA.cust.bahnhof.se] has joined #minecrafthelp
#200 [08:37] * Philip [webchat@185.205.225.157] has quit. (Quit: webchat.esper.net)
#201 [08:38] * MakerKevin [webchat@host-8wkorvj.static.zeelandnet.nl] has joined #minecrafthelp
#202 [08:38] <MakerKevin> hello?
#203 [08:40] <Myggan> Hi! I can't login on the minecraft launcher or on Minecraft.net. When I try to login on minecraft launcher it only says "Couldn't connect to the server." And after I had tried a couple times to login I decided to try to redownload minecraft on minecraft.net but then I couldn't even log in there either? When I clicked on the green "Login" button it
#204 [08:40] <Myggan> only turned grey and nothing more happend. My sister got the same issue too on her computer so it can't be my computer that is something wrong with. I also tried to login on Minecraft.net on my phone but then again the Login button only turned grey and nothing more happend. I would appreciate your help!
#205 [08:42] * xxskifidleoxX [webchat@91.252.166.94] has joined #minecrafthelp
#206 [08:42] <xxskifidleoxX> HI
#207 [08:43] <xxskifidleoxX> My minecraft can not download the 1.14.1
#208 [08:44] * Billias [webchat@193.92.198.97.dsl.dyn.forthnet.gr] has quit. (Quit: webchat.esper.net)
#209 [08:44] <xxskifidleoxX> can anyone help meeee
#210 [08:45] * xxskifidleoxX [webchat@91.252.166.94] has quit. (Client Quit)
#211 [08:51] <MakerKevin> uninstall minecraft and reinstall maybe that will help
#212 [08:51] * Tristan_ [webchat@cpe-124-189-148-173.lfui-cr-005.win.vic.bigpond.net.au] has joined #minecrafthelp
#213 [08:51] <Tristan_> Hello
#214 [08:52] <MakerKevin> hi
#215 [08:52] <Tristan_> are you able to help me retrieve my old minecraft account?
#216 [08:54] <Tristan_> Still there?!
#217 [08:55] <Tristan_> Well this help thing is not very useful
#218 [08:55] <urielsalis> Tristan_, we are not Mojang
#219 [08:55] <urielsalis> Tristan_, so we cannot help you retrieve a account
#220 [08:55] <urielsalis> hi MakerKevin
#221 [08:55] <MakerKevin> hi
#222 [08:55] <urielsalis> ??> Myggan tools/hjt
#223 [08:55] <Absol> Myggan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#224 [08:55] <Absol> Myggan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#225 [08:56] * jeckao [webchat@static-201-71-41-198.v4.naclick.com.br] has joined #minecrafthelp
#226 [08:56] <MakerKevin> nvm i wasnted to get m y old acc back...
#227 [08:56] <jeckao> Olá!! Como faço para cancelar uma compra?
#228 [08:56] <urielsalis> ??> jeckao account/refund
#229 [08:56] <Absol> jeckao: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#230 [08:56] * MakerKevin [webchat@host-8wkorvj.static.zeelandnet.nl] has quit. (Quit: webchat.esper.net)
#231 [08:56] * MakerKevin [webchat@host-8wkorvj.static.zeelandnet.nl] has quit. (Quit: webchat.esper.net)
#232 [08:57] * Bobby [webchat@host217-35-253-59.range217-35.btcentralplus.com] has left #minecrafthelp
#233 [08:59] * jeckao [webchat@static-201-71-41-198.v4.naclick.com.br] has quit. (Client Quit)
#234 [09:00] <Myggan> Absol here's the link https://paste.ubuntu.com/p/hSVM8hbSN4/
#235 [09:05] <urielsalis> !hjt https://paste.ubuntu.com/p/hSVM8hbSN4/
#236 [09:05] <Absol> urielsalis: Found: ESET(AV, See: av/eset)
#237 [09:05] <urielsalis> ??> Myggan av/eset
#238 [09:05] <Absol> Myggan: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: https://support.eset.com/kb3190/
#239 [09:05] <Absol> Myggan: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#240 [09:08] <evdm> hey can anyone help me yet?
#241 [09:09] <urielsalis> evdm, with?
#242 [09:10] <evdm> I sent my inquiry 7 hours ago but here it is again. I am unable to login to my account, I haven't accessed it in a few years and no longer have access to my email that I registered it with nor do I know what exacty the email was
#243 [09:10] <urielsalis> ??> evdm account/send-email
#244 [09:10] <Absol> evdm: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#245 [09:10] <Absol> evdm: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#246 [09:11] <evdm> thanks for your help :)
#247 [09:12] * feb29cool [webchat@c-24-98-52-110.hsd1.ga.comcast.net] has joined #minecrafthelp
#248 [09:12] <feb29cool> When I log in to my account and then press play I get a pop up that says ERROR :( unable to create temporary directory.
#249 [09:13] * evdm [webchat@c114-77-102-184.chirn2.vic.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#250 [09:13] <urielsalis> ??> feb29cool tools/hjt
#251 [09:13] <Absol> feb29cool: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#252 [09:13] <Absol> feb29cool: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#253 [09:14] * feb29cool [webchat@c-24-98-52-110.hsd1.ga.comcast.net] has quit. (Client Quit)
#254 [09:15] * Matt7 [webchat@p5B3DE12F.dip0.t-ipconnect.de] has joined #minecrafthelp
#255 [09:16] <Matt7> Hello :)
#256 [09:18] <Matt7> I have a problem. I have some problems loging in my account. I havent played Minecraft for a while. Now i wanted to start playing again. But on the minecraft website they required my email adress. but back in the days i never used an email adress for log in. I only used username and passwort...
#257 [09:21] * pope [webchat@71-87-243-178.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#258 [09:22] <pope> cant get the game to launch
#259 [09:22] * jeroen [webchat@ip565777b3.direct-adsl.nl] has joined #minecrafthelp
#260 [09:22] * pope [webchat@71-87-243-178.dhcp.jcsn.tn.charter.com] has quit. (Client Quit)
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#262 [09:23] * Xeyame [~Xeyame@server-w58zxb.xeya.me] has quit. (Read error: Connection reset by peer)
#263 [09:23] <jeroen> Hello, I just downloaded the 10th anniversary resource pack, but for some reason my Minecraft (Java edition) doesn't list it when I drop the zip file in the resourcepacks folder.
#264 [09:25] <jeroen> I probably did something dumb, since I only got started with Minecraft a few days ago, but I can't figure it out.
#265 [09:39] * Black_Fire [webchat@h184-61-88-47.chhmmi.dsl.dynamic.tds.net] has joined #minecrafthelp
#266 [09:39] <Black_Fire> hi
#267 [09:41] * Black_Fire [webchat@h184-61-88-47.chhmmi.dsl.dynamic.tds.net] has quit. (Client Quit)
#268 [09:57] * Myggan [webchat@h-98-128-167-75.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#269 [10:16] * dementedpie649 [webchat@c-24-91-32-27.hsd1.ma.comcast.net] has joined #minecrafthelp
#270 [10:17] <dementedpie649> Today I was playing minecraft and I threw eye of enders and they led to one place which wasn't the stronghold what do I do?
#271 [10:17] <Andrio> dementedpie649, what version?
#272 [10:18] <dementedpie649> newest
#273 [10:18] * LumaTheStarseed [webchat@c-71-226-123-118.hsd1.az.comcast.net] has joined #minecrafthelp
#274 [10:18] <dementedpie649> its really annoying because i have been working on the world for 5 months
#275 [10:19] <dementedpie649> what do i do???
#276 [10:19] <LumaTheStarseed> When will the Minecraft Earth exclusive skins be delivered? In the FAQ's, it said it would take 24 hours to receive an email, yet i have not seen one come through
#277 [10:19] <Andrio> dementedpie649, can you tell me how you looked for the stronghold?
#278 [10:20] <dementedpie649> I threw eye of enders
#279 [10:20] <dementedpie649> they went underground
#280 [10:20] <dementedpie649> And I kept throwing them
#281 [10:20] <dementedpie649> and they floated in one spot
#282 [10:20] <dementedpie649> which wasn't near the stronghold
#283 [10:20] <dementedpie649> and i dug around and i found nothing
#284 [10:26] * lucas [webchat@138-185-47-143.host.centranet.com.br] has joined #minecrafthelp
#285 [10:26] <lucas> jogar
#286 [10:26] <lucas> jogar
#287 [10:27] * lucas [webchat@138-185-47-143.host.centranet.com.br] has left #minecrafthelp
#288 [10:37] * dementedpie649 [webchat@c-24-91-32-27.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#289 [10:46] * Flurpldenkin [webchat@67-61-145-16.cpe.cableone.net] has joined #minecrafthelp
#290 [10:46] <Flurpldenkin> Hello?
#291 [10:47] * Flurpldenkin [webchat@67-61-145-16.cpe.cableone.net] has quit. (Client Quit)
#292 [10:53] * Flurpldenkin [webchat@67-61-145-16.cpe.cableone.net] has joined #minecrafthelp
#293 [10:55] <Flurpldenkin> Is there any way I can recover my world after changing my username on my account? I was able to play with it after changing it for a while last night, but now I can't access it. The files are still on my PC, though.
#294 [11:47] <tyteen4a03> Flurpldenkin: that.. shouldn't happen
#295 [11:47] * Mudd [~w@76.202.115.164] has quit. (Quit: Bye)
#296 [11:47] <tyteen4a03> Flurpldenkin: is the world just not there on the World Selection list? and you've verified that it's there in .minecraft?
#297 [11:48] <Flurpldenkin> Yes. That's my exact problem.
#298 [11:48] <tyteen4a03> Flurpldenkin: by account do you mean your Minecraft profile name or Windows username?
#299 [11:48] <Flurpldenkin> Minecraft profile name.
#300 [11:49] * pii [webchat@84-236-59-20.pool.digikabel.hu] has joined #minecrafthelp
#301 [11:50] <tyteen4a03> ??> Flurpldenkin win/reinst
#302 [11:50] <Absol> Flurpldenkin: You may need to reinstall the locally installed files that Minecraft puts into place.
#303 [11:50] <Absol> Flurpldenkin: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#304 [11:51] * Mudd [~w@76.202.115.164] has joined #minecrafthelp
#305 [11:53] <pii> hi, my question is that I bought java edition and me and my son playing with it. Now I created a server to play with my son. Of course it's not working because I have only one user account. Is it possible somehow to play together without buy another minecraft?
#306 [11:53] <Flurpldenkin> Okay, now it's redownloading the files. Hope this works.
#307 [11:54] <tyteen4a03> pii: nope, two users require two accounts
#308 [11:55] <pii> ok, thanks for your answer.
#309 [11:56] <Flurpldenkin> Nope, still not showing up.
#310 [11:57] <tyteen4a03> Flurpldenkin: are you using 1.14.1?
#311 [11:57] <tyteen4a03> (or 2, haven't checked if it's released)
#312 [11:57] <Flurpldenkin> Yes. It's the version I created the world on and the version that downloaded after deleting everything but the save.
#313 [11:58] <Flurpldenkin> I literally created that world two days ago.
#314 [11:58] <tyteen4a03> Flurpldenkin: the world may have been corrupted; do you have a backup?
#315 [11:58] <Flurpldenkin> Backup?
#316 [11:58] <Flurpldenkin> Backup?
#317 [11:58] * pii [webchat@84-236-59-20.pool.digikabel.hu] has left #minecrafthelp
#318 [11:59] <tyteen4a03> Flurpldenkin: yes https://help.mojang.com/customer/en/portal/articles/2961769-backing-up-minecraft-worlds
#319 [12:01] <Flurpldenkin> So basically all the progress I made over the past couple of days is gone?
#320 [12:02] <tyteen4a03> Flurpldenkin: do you remember your PC suddenly losing power at all?
#321 [12:02] <tyteen4a03> Also:
#322 [12:02] <tyteen4a03> ??> Flurpldenkin info/mcedit
#323 [12:02] <tyteen4a03> ??> Flurpldenkin mcedit
#324 [12:02] <tyteen4a03> ugh
#325 [12:03] <Flurpldenkin> Nope. No outages or anything. I've only ever shut it down after closing the program.
#326 [12:05] <tyteen4a03> hm i
#327 [12:05] <tyteen4a03> hm I'm not sure if MCEdit has been updated for 1.14, but I suppose if you use that to Repair Regions it could bring it back
#328 [12:06] <Flurpldenkin> Could you elaborate? I'm relatively new to the game.
#329 [12:06] <tyteen4a03> ??> Flurpldenkin tools/mcedit
#330 [12:06] <Absol> Flurpldenkin: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'Ctrl-I' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#331 [12:06] <Absol> Flurpldenkin: To download MCEdit, go to https://www.mcedit-unified.net/ and choose the version appropriate for your OS.
#332 [12:09] <tyteen4a03> Flurpldenkin: actually no, try this: https://github.com/mcedit/mcedit2/releases
#333 [12:09] <Flurpldenkin> Okay
#334 [12:11] <Flurpldenkin> How do I load my world in mcedit2?
#335 [12:12] <tyteen4a03> that I have no idea
#336 [12:12] <tyteen4a03> Flurpldenkin: this might help: https://mcedit2.readthedocs.io/en/latest/
#337 [12:13] <tyteen4a03> Flurpldenkin: ... or not
#338 [12:13] <tyteen4a03> Flurpldenkin: sorry I don't know where the docs are on http://www.mcedit.net/
#339 [12:15] * Bb1121 [webchat@79-70-153-25.dynamic.dsl.as9105.com] has joined #minecrafthelp
#340 [12:16] <Bb1121> Hey, I recently deleted an email that was associated with my minecraft account, Blockbuster1121. Is there any way to change the email associated with the account?
#341 [12:16] <Bb1121> Oh, and I cant log in
#342 [12:17] <Bb1121> Hello?
#343 [12:18] <Bb1121> Oh well then. Thanks for the "help". I'll stick to emailing, thank you very much.
#344 [12:18] * Bb1121 [webchat@79-70-153-25.dynamic.dsl.as9105.com] has quit. (Client Quit)
#345 [12:25] <Flurpldenkin> I fixed it
#346 [12:25] <Flurpldenkin> Just in case anyone else has the same problem, here's what I did:
#347 [12:26] * Anthony [webchat@pool-108-27-242-96.nycmny.fios.verizon.net] has joined #minecrafthelp
#348 [12:27] <Flurpldenkin> I made a new world and copied the level.dat, level_dat.old, and session.lock files from the new world into my corrupted world. I started as a new character, but my world loaded. I imagine my chests are still where I left them, but I can't confirm that yet.
#349 [12:28] * Valentin [webchat@areims-157-1-22-113.w86-228.abo.wanadoo.fr] has joined #minecrafthelp
#350 [12:29] <Anthony> Hello, I am here because of the issue I am having with getting the update for the Nintendo Switch edition to the Bedrock Edition since it says that I can get it for free but every time I would try to buy it, it says I have to buy the new version
#351 [12:29] <Valentin> Hello i have a problem within i download the game it put to me every time some errors.
#352 [12:29] <Valentin> After that i download java 64 b and i put it on my pc and nothing happend i have always error comming during the installation like sand.bgg
#353 [12:29] <Valentin> I see on internet bt i dont know how to fix this problem
#354 [12:33] * JammyXD1234 [webchat@251-96.cust.westnet.ie] has joined #minecrafthelp
#355 [12:34] * Valentin [webchat@areims-157-1-22-113.w86-228.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#356 [12:34] * Flurpldenkin [webchat@67-61-145-16.cpe.cableone.net] has quit. (Quit: webchat.esper.net)
#357 [12:40] * Anthony [webchat@pool-108-27-242-96.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#358 [12:40] * NNELSON [webchat@38.133.200.103] has joined #minecrafthelp
#359 [12:41] <NNELSON> I am having difficulty logging into Realm. Every time i get on, it says server closed or refused? help!
#360 [12:48] <JammyXD1234> when i open my minecraft it says "Not Responding"
#361 [12:49] * Mythrian [webchat@027bcb5a.bb.sky.com] has joined #minecrafthelp
#362 [12:52] * NNELSON [webchat@38.133.200.103] has quit. (Quit: webchat.esper.net)
#363 [12:52] <Mythrian> I have a issue as i changed my name and then tried joining a multiplayer server and it refuses to let me join saying that i still go by old name. I had this for hours and wanted to know if it will get fixed in time?
#364 [12:53] <Mythrian> I've tried relogging, logging out and back in, restarting pc and nothing worked
#365 [12:53] <JammyXD1234> dunno mate
#366 [12:53] <JammyXD1234> when i open my minecraft it says "Not Responding"
#367 [12:54] <Mythrian> I think thats a RAM issue but then again I'm not someone who would know
#368 [12:55] <JammyXD1234> k
#369 [12:56] * iEmmortal [webchat@wnpgmb0514w-ad01-187-166.dynamic.bellmts.net] has joined #minecrafthelp
#370 [12:56] <iEmmortal> Hey
#371 [12:57] <Mythrian> hey
#372 [12:57] <iEmmortal> I just noticed the "If you have account issues, please contact Mojang: https://help.mojang.com/customer/portal/emails/new", sorry
#373 [12:57] <iEmmortal> Bye
#374 [12:57] * iEmmortal [webchat@wnpgmb0514w-ad01-187-166.dynamic.bellmts.net] has quit. (Client Quit)
#375 [12:58] <Mythrian> i tried that an hour ago, still no response other than automatic one
#376 [13:00] <urielsalis> ?? account/send-email/wait-time\
#377 [13:00] <urielsalis> ?? account/send-email/wait-time
#378 [13:00] <Absol> account/send-email/wait-time: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#379 [13:00] * JammyXD1234 [webchat@251-96.cust.westnet.ie] has quit. (Quit: webchat.esper.net)
#380 [13:10] * noah4288 [webchat@cpe-24-210-160-109.cinci.res.rr.com] has joined #minecrafthelp
#381 [13:11] * InfrequentlyY [webchat@75-37-194-251.lightspeed.lsatca.sbcglobal.net] has joined #minecrafthelp
#382 [13:12] <InfrequentlyY> Hi
#383 [13:12] <noah4288> Hello! I have an account that I bought way back in when Minecraft was still in beta, around 1.3 I believe. I played it lots, and then around the time account migration happened I started playing less and eventually stopped
#384 [13:12] * Myggan [webchat@h-98-128-167-75.NA.cust.bahnhof.se] has joined #minecrafthelp
#385 [13:12] * Myggan [webchat@h-98-128-167-75.NA.cust.bahnhof.se] has quit. (Client Quit)
#386 [13:13] <InfrequentlyY> Whenever I launch minecraft, it stops responding while loading, or it loads in but whenever I try to do anything, it stops responding. It doesnt crash it just stops responding and never reloads.
#387 [13:13] <InfrequentlyY> Does anyone know what the problem is
#388 [13:13] * noah4288 [webchat@cpe-24-210-160-109.cinci.res.rr.com] has quit. (Client Quit)
#389 [13:14] <mattym> ??> InfrequentlyY av/adwcleaner
#390 [13:14] <Absol> InfrequentlyY: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#391 [13:14] <Absol> InfrequentlyY: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#392 [13:14] * jeroen [webchat@ip565777b3.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#393 [13:15] * rakarth69 [webchat@jma42-6-78-199-24-184.fbx.proxad.net] has joined #minecrafthelp
#394 [13:17] * InfrequentlyY [webchat@75-37-194-251.lightspeed.lsatca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#395 [13:18] <rakarth69> hello, I downloaded minecraft java edition (the only one on download page on pc) but the purpose was to play with my daughter (she plays on switch) but it seems not possible with java edition and i didn't know which exist different edition... is there any solution for me? (except buy a second version of course...)
#396 [13:19] * InfrequentlyY [webchat@75-37-194-251.lightspeed.lsatca.sbcglobal.net] has joined #minecrafthelp
#397 [13:19] * elijah [webchat@64-184-10-176.bb.hrtc.net] has joined #minecrafthelp
#398 [13:19] <InfrequentlyY> Hello, I am back and I did the clean and repair and restart.
#399 [13:19] <mattym> rakarth69, You can try to refund the Java Edition, but will eventually need to buy the Windows 10 Edition from the Windows Store app if your goal is to play with someone on the Switch.
#400 [13:19] <mattym> InfrequentlyY, Try the game again.
#401 [13:19] * LagLoadingChunks [webchat@78-20-93-19.access.telenet.be] has joined #minecrafthelp
#402 [13:19] <LagLoadingChunks> Hey
#403 [13:19] <mattym> ??> rakarth69 account/refund
#404 [13:19] <InfrequentlyY> Ok thanks
#405 [13:19] <Absol> rakarth69: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#406 [13:19] <LagLoadingChunks> Hey
#407 [13:19] <LagLoadingChunks> hello
#408 [13:20] <LagLoadingChunks> I'am having lag when loading chunks
#409 [13:20] <mattym> LagLoadingChunks, What version of the game?
#410 [13:20] <LagLoadingChunks> 1.14.1
#411 [13:21] <LagLoadingChunks> I've tried allocating more ram (6gb) still lag
#412 [13:21] <mattym> LagLoadingChunks, I believe its still ans issue they are working on.
#413 [13:21] <LagLoadingChunks> ok
#414 [13:21] <InfrequentlyY> Omg, you guys fixed my game! THanks so much!!!
#415 [13:21] <LagLoadingChunks> What can i do about it?
#416 [13:21] <mattym> LagLoadingChunks, Wait for it to be fixed.
#417 [13:21] * Heylow_ [webchat@host115-26-dynamic.49-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#418 [13:21] <Heylow_> Salve
#419 [13:21] <LagLoadingChunks> ok
#420 [13:21] <elijah> Hi I am trying to migrate my minecraft premium account that I bought in 2010 to a mojang account. It is asking for my username from 2010 and I do not remember it. I have the email of the paypal purchase that I made in 2010 with the receipt purchase number. I am unable to migrate my account since I do not remember my username, therefore I am unable
#421 [13:21] <elijah> to play the full version of minecraft, which I paid for in 2010. Can anybody help me with this issue? Thank you
#422 [13:21] * InfrequentlyY [webchat@75-37-194-251.lightspeed.lsatca.sbcglobal.net] has quit. (Client Quit)
#423 [13:22] <Heylow_> italy?
#424 [13:22] * LagLoadingChunks [webchat@78-20-93-19.access.telenet.be] has quit. (Client Quit)
#425 [13:22] <mattym> elijah, The purchase confirmation should also have the username.
#426 [13:22] <elijah> the email that i received?
#427 [13:23] <mattym> elijah, Yes
#428 [13:23] <elijah> It does not include the username, the email I have is from paypal and it confirms the transaction
#429 [13:23] <rakarth69> thx mattym
#430 [13:23] <mattym> ??> elijah account/send-email
#431 [13:23] <Absol> elijah: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#432 [13:23] <Absol> elijah: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#433 [13:24] <Heylow_> Hi, I have problems with changing the password, as soon as I click on: "I forgot my password" tells me that he sent an email but nothing comes someone can tell me why?
#434 [13:24] <mattym> Heylow_, have you checked any spam/junk mail folder in your email for the response?
#435 [13:24] <elijah> I have sent them an email about the situation, however, I decided that I would come here to see if I could get help immediately instead of waiting for them to get to my email, which could take a long time
#436 [13:24] <mattym> elijah, You need to wait on the,
#437 [13:24] <mattym> them*
#438 [13:25] <Heylow_> +mattym yes
#439 [13:25] * kubov_ [webchat@249-30-216-178.telekomunikacjawschod.pl] has joined #minecrafthelp
#440 [13:25] <mattym> ??> Heylow_ account/send-email
#441 [13:25] <Absol> Heylow_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#442 [13:25] <Absol> Heylow_: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#443 [13:27] <kubov_> siema mam problem z mc nie szukua mi serverow mc jest tylko napis handshake i nic co mam zrobic
#444 [13:27] <elijah> mattmy thank you
#445 [13:27] <elijah> i will
#446 [13:27] <mattym> kubov_, Please stick to English.
#447 [13:27] * elijah [webchat@64-184-10-176.bb.hrtc.net] has quit. (Quit: webchat.esper.net)
#448 [13:28] <kubov_> google translator
#449 [13:28] <Heylow_> Absol
#450 [13:28] <Heylow_> it tells me this: "You have filled in all the information requested, well done! Now you have found an account that e-mail and to your username you entered, you will receive a reset e-mail to that address. You need help for the migration of your old account contact Mojang customer support. "but nothing comes the same
#451 [13:28] <kubov_> I have a problem with mc I'm not trying to scan servers. There's only a handshake and nothing to do
#452 [13:28] <Heylow_> 0 email
#453 [13:29] <kubov_> +mattym
#454 [13:29] <kubov_> I have a problem with mc I'm not trying to scan servers. There's only a handshake and nothing to do
#455 [13:29] <kubov_> +mattym I have a problem with mc I'm not trying to scan servers. There's only a handshake and nothing to do
#456 [13:29] <Heylow_> +absol ?
#457 [13:29] <mattym> kubov_, Stop repeating it. And explain the actual problem you run into.
#458 [13:30] <mattym> Heylow_, Contact Mojang as instructed.
#459 [13:31] * Walker1 [webchat@d67-193-3-182.home3.cgocable.net] has joined #minecrafthelp
#460 [13:31] <Heylow_> +mattym how
#461 [13:32] <mattym> Heylow_, Read the message Absol gave you.
#462 [13:32] <Walker1> i need my user name i forgot it its been like 5 or so years that i played
#463 [13:32] * Dzoni [webchat@185.65.230.173] has joined #minecrafthelp
#464 [13:32] <Dzoni> hello?
#465 [13:32] <Dzoni> can anyone help?
#466 [13:33] <mattym> Walker1, Was your account ever Migrated?
#467 [13:33] <Walker1> no
#468 [13:33] <kubov_> I am not looking for a mc server, I am just writing a handshake, and just as I go for 5 minutes to write to the server I'm interrupted
#469 [13:34] <mattym> ??> Walker1 account/send-email
#470 [13:34] <Absol> Walker1: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#471 [13:34] <Absol> Walker1: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#472 [13:34] <mattym> kubov_, Try a different server.
#473 [13:34] <Dzoni> i cant login to my minecraft.net account and my minecraft launcher
#474 [13:34] <kubov_> + mattym he is not looking for any
#475 [13:35] <mattym> Dzoni, What happens when you try?
#476 [13:35] <mattym> kubov_, You need to add them on your own.
#477 [13:35] <Dzoni> when i type in my credentials in my minecraft,net account i click the login button and it just stays gray
#478 [13:35] <Dzoni> on my mc launcher whn i press login it says invalid username or password
#479 [13:36] <Dzoni> even tho theyre correct
#480 [13:36] <mattym> ??> Dzoni tools/hjt
#481 [13:36] <Absol> Dzoni: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#482 [13:36] <Absol> Dzoni: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#483 [13:36] <kubov_> +mattym I have added to the list
#484 [13:36] <mattym> kubov_, Then try different servers, you cannot connect to the ones you have tried.
#485 [13:38] <kubov_> +mattym they do not work
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#487 [13:38] * kidnoise [webchat@d118-75-43-8.try.wideopenwest.com] has joined #minecrafthelp
#488 [13:39] * Walker1 [webchat@d67-193-3-182.home3.cgocable.net] has quit. (Quit: webchat.esper.net)
#489 [13:40] <mattym> kubov_, What is the error you get when you try
#490 [13:41] * Jake [webchat@072-178-057-119.res.spectrum.com] has joined #minecrafthelp
#491 [13:41] <Jake> Hello
#492 [13:41] <Dzoni> mattym i sent you in dm the ubuntu link
#493 [13:42] * Jake is now known as Guest37637
#494 [13:42] <mattym> Dzoni, Send it here.
#495 [13:42] <Dzoni> https://paste.ubuntu.com/p/VjpRCVSrS6/
#496 [13:42] <Guest37637> hey how can i uninstall mcleaks
#497 [13:42] <Dzoni> is this what you need?
#498 [13:42] <mattym> Dzoni, Yes.
#499 [13:42] <Dzoni> ok so what now
#500 [13:42] <mattym> Guest37637 and Dzoni Please follow the instructions Absol write below.
#501 [13:43] <mattym> ?? info/mcleaks
#502 [13:43] <Absol> info/mcleaks: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#503 [13:43] <Absol> info/mcleaks: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#504 [13:43] <mattym> ?? win/hosts/edit
#505 [13:43] <Absol> win/hosts/edit: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#506 [13:43] * Guest37637 [webchat@072-178-057-119.res.spectrum.com] has quit. (Client Quit)
#507 [13:43] <Absol> win/hosts/edit: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#508 [13:45] <Dzoni> mattym then what
#509 [13:45] <Dzoni> i did it all
#510 [13:45] <Dzoni> it shows me what appears to be some ip address
#511 [13:45] <Dzoni> some numbers
#512 [13:45] <mattym> Dzoni, Read all of what Absol wrote to you.
#513 [13:46] * kubov_ [webchat@249-30-216-178.telekomunikacjawschod.pl] has quit. (Quit: webchat.esper.net)
#514 [13:46] <Dzoni> i did do it
#515 [13:46] <Dzoni> i clicked open
#516 [13:47] <mattym> Dzoni, Read back to the rest of what you were told to do.
#517 [13:47] <Dzoni> oh for the mcleaks
#518 [13:52] * Lulu [webchat@c-24-14-107-99.hsd1.il.comcast.net] has joined #minecrafthelp
#519 [13:53] <Lulu> my minecraft freezes on the mojang screen, what can I do to stop it?
#520 [13:58] * Dillon [webchat@108-196-37-137.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#521 [13:59] * Semkan [webchat@176.88.98.106] has joined #minecrafthelp
#522 [13:59] <Semkan> anybody can help?
#523 [14:00] * Semkan [webchat@176.88.98.106] has quit. (Client Quit)
#524 [14:03] <Dillon> A couple of years ago I paid for Minecraft at my local Walmart. I started playing it and soon enough I stopped. Now I have the feeling of playing Minecraft again. But I notice that my Minecraft account is old and needs migrating. When I went on the migrating page, it needed details such as a username which I don't know of. I need help of retrieving
#525 [14:03] <Dillon> my old account please, Thank you
#526 [14:05] * Tanner [webchat@147.92.102.181] has joined #minecrafthelp
#527 [14:06] * Waed [webchat@c-67-183-167-5.hsd1.wa.comcast.net] has joined #minecrafthelp
#528 [14:07] <Waed> What do I do if my Minecraft launcher fails to update?
#529 [14:08] * Waed [webchat@c-67-183-167-5.hsd1.wa.comcast.net] has quit. (Client Quit)
#530 [14:09] * Malavita [webchat@arc68-6-82-232-254-136.fbx.proxad.net] has joined #minecrafthelp
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#532 [14:11] <Malavita> Hello, everytime i launch a singleplayer game in minecraft, i can walk in the world for like 3 to 7 seconds, then the game suddenly freezes and after 30 seconds, the game closes itself and then the minecraft launcher opens, saying something like "your game has crashed, sorry for the inconvenient". Last time i tried it even made my computer crash.
#533 [14:11] * Dillon [webchat@108-196-37-137.lightspeed.chrlnc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#534 [14:14] <Tanner> try dedicating more ram to minecraft
#535 [14:14] <Tanner> do you know how?
#536 [14:14] <urielsalis> Tanner, that usually makes it worse
#537 [14:14] <urielsalis> ??> Malavita launcher/log
#538 [14:14] <Absol> Malavita: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#539 [14:20] * Waed [webchat@c-67-183-167-5.hsd1.wa.comcast.net] has joined #minecrafthelp
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#541 [14:21] * Kevun [webchat@c-5ae372d5.02-45-73746f46.bbcust.telenor.se] has joined #minecrafthelp
#542 [14:22] <Kevun> Why cant i open minecraft
#543 [14:22] * Kevun [webchat@c-5ae372d5.02-45-73746f46.bbcust.telenor.se] has quit. (Client Quit)
#544 [14:23] * Waed [webchat@c-67-183-167-5.hsd1.wa.comcast.net] has quit. (Client Quit)
#545 [14:26] * Pompa [webchat@243.145.223.87.dynamic.jazztel.es] has joined #minecrafthelp
#546 [14:28] <Pompa> Hi, every time I open Minecraft on 1.14 and other versions it says "Unable to download native files" and the error details are: The solicited operation cannot be done in a file with a section assigned to an open user.
#547 [14:29] * Tanner [webchat@147.92.102.181] has joined #minecrafthelp
#548 [14:36] <Tanner> https://pastebin.com/dgvJj5T8
#549 [14:36] <Tanner> Can someone help
#550 [14:39] <Tanner> also there's supposed to be a comma between bad and computer
#551 [14:39] <urielsalis> ??> Pompa tools/hjt
#552 [14:39] <Absol> Pompa: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#553 [14:39] <Absol> Pompa: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#554 [14:39] <urielsalis> ??> Tanner av/adwcleaner
#555 [14:39] <Absol> Tanner: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#556 [14:39] <Absol> Tanner: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#557 [14:39] <Tanner> i meant theres supposed to be a comma between computer and before
#558 [14:40] <Tanner> I'll try both
#559 [14:40] <urielsalis> ??> Tanner irc/multitasking
#560 [14:40] <Absol> Tanner: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#561 [14:41] <Tanner> Oh sorry, I see
#562 [14:42] * Jonathanqprado [webchat@bb692767.virtua.com.br] has joined #minecrafthelp
#563 [14:42] <Pompa> Thanks, I'm trying it right now
#564 [14:44] <Jonathanqprado> Hey, Guys im getting 1 fps on minecraft. Im using a Intel Graphics Family and a Intel I5 4220 with 8G ram. Help.
#565 [14:44] * Tanner [webchat@147.92.102.181] has joined #minecrafthelp
#566 [14:45] <Tanner> Ok, so I scanned, repaired, and restarted my PC, now should I load up minecraft again?
#567 [14:45] <urielsalis> Tanner, yes
#568 [14:47] * Chrisnole [webchat@136.160.97.228] has joined #minecrafthelp
#569 [14:47] <Tanner> omg
#570 [14:47] <Tanner> it worked
#571 [14:47] <Tanner> Thank you so much, ive tried everything I could think of
#572 [14:48] <Chrisnole> hey I sent an email a month ago about resting my email and they didn't respond I have the transaction Id
#573 [14:48] * Pompa [webchat@243.145.223.87.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#574 [14:48] <Chrisnole> resetting*
#575 [14:48] <urielsalis> Chrisnole, email them with that
#576 [14:49] <urielsalis> ??> Chrisnole account/send-email/wait-time
#577 [14:49] <Absol> Chrisnole: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#578 [14:49] <Chrisnole> but they passed they date i sent the email
#579 [14:50] <Chrisnole> should I try again and wait another month?
#580 [14:51] <urielsalis> Chrisnole, answer to the automatic email
#581 [14:52] * Jonathanqprado [webchat@bb692767.virtua.com.br] has quit. (Quit: webchat.esper.net)
#582 [14:54] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#583 [14:55] <Chrisnole> ill try that thanks
#584 [14:58] * Jeremiah [webchat@c-24-127-206-144.hsd1.mi.comcast.net] has joined #minecrafthelp
#585 [14:58] <Jeremiah> Hi
#586 [14:59] <Jeremiah> Some whore named Misty hacked my account and redeemed the Windows 10 minecraft free code I was given. How do I get it back?
#587 [14:59] <Absol> Jeremiah: Please keep it civil
#588 [14:59] <Jeremiah> Some ***** hacked my account and stole my free windows 10 minecraft. I want it back
#589 [14:59] * Malavita [webchat@arc68-6-82-232-254-136.fbx.proxad.net] has joined #minecrafthelp
#590 [15:01] <Malavita> Hello, already asked for help, saying this !!! Hello, everytime i launch a singleplayer game in minecraft, i can walk in the world for like 3 to 7 seconds, then the game suddenly freezes and after 30 seconds, the game closes itself and then the minecraft launcher opens, saying something like "your game has crashed, sorry for the inconvenient". Last
#591 [15:01] <Malavita> time i tried it even made my computer crash. !!! and people with@ sent me a link : https://minecraftirc.net/support-articles/get-minecraft-log/ so i followed all the steps but i couldnt answer back in that conversation, so now i have the paste with what i think is my log ready,
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#594 [15:04] * Nathan [webchat@65-128-113-212.mpls.qwest.net] has joined #minecrafthelp
#595 [15:05] <Nathan> my v keep thing cherishing
#596 [15:05] * Nathan [webchat@65-128-113-212.mpls.qwest.net] has quit. (Client Quit)
#597 [15:08] * ivy_eee [webchat@c-107-2-224-177.hsd1.co.comcast.net] has joined #minecrafthelp
#598 [15:09] <ivy_eee> 1.14.1 & 1.14.2 not downloaded
#599 [15:10] * Kaellyn [webchat@162-228-4-140.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#600 [15:11] <Kaellyn> I have a problem with my launcher crashing
#601 [15:15] * Kaellyn [webchat@162-228-4-140.lightspeed.jcvlfl.sbcglobal.net] has quit. (Client Quit)
#602 [15:26] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
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#604 [15:39] * Ariq [webchat@68.174.196.36] has joined #minecrafthelp
#605 [15:40] <Ariq> My problem is that when I open minecraft launcher and enter the information which is all correct, it says could not connect to server afterwards.
#606 [15:41] <Ariq> Hello
#607 [15:42] <Ariq> and the version of minecraft I use is 1.8.9
#608 [15:47] * PizzaFriday [webchat@32.213.245.37] has joined #minecrafthelp
#609 [15:49] <PizzaFriday> Hi I signed up for Minecraft Earth Beta and didn't get an email. It's been over 48 hours and the website said it would be 24 at most. I signed in with my xbox account like it asked and it didn't asked for anything else so I don't thing it worked.
#610 [15:51] <mattym> PizzaFriday, Not really something we can help with here.
#611 [15:51] <mattym> ??> Ariq tools/hjt
#612 [15:51] <Absol> Ariq: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#613 [15:51] <Absol> Ariq: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#614 [15:52] <PizzaFriday> Okay
#615 [15:52] * PizzaFriday [webchat@32.213.245.37] has quit. (Quit: webchat.esper.net)
#616 [15:53] <Ariq> Alright
#617 [15:54] <Ariq> Where do I get HijackThis
#618 [15:55] <mattym> Ariq, It was linked
#619 [15:55] <Ariq> kk
#620 [15:55] * NachoJake [webchat@186-105-190-33.fibra.movistar.cl] has joined #minecrafthelp
#621 [15:56] <NachoJake> Hi, I have a problem with a backup
#622 [15:57] <mattym> NachoJake, What do you mean?
#623 [15:58] <Ariq> um it says to paste it
#624 [15:58] <Ariq> but
#625 [15:58] <Ariq> its a file
#626 [15:58] <Ariq> oh nvm
#627 [15:59] <Ariq> https://paste.ubuntu.com/p/gXfjF4C3hP/
#628 [15:59] <NachoJake> I created a backup and I do not know where it is saved
#629 [15:59] <mattym> ??> Ariq info/mcleaks
#630 [15:59] <Absol> Ariq: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#631 [15:59] <Absol> Ariq: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#632 [15:59] <mattym> ??> Ariq win/hosts/edit
#633 [15:59] <Absol> Ariq: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#634 [15:59] <Absol> Ariq: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#635 [16:00] <mattym> NachoJake, It will be in your Game Directory (.minecraft by default).
#636 [16:01] <Ariq> do i delete everything in that file
#637 [16:01] <mattym> Ariq, If there are only 2 lines, then yes.
#638 [16:02] <Ariq> alright
#639 [16:02] <NachoJake> create a world in version 1.13.2, then I opened it with version 1.14.1 (create the backup with the warning message) and then I played it again in version 1.13.2 and my constructions are not. What do I do to get it back?
#640 [16:02] <mattym> NachoJake, Load up the backup in 1.13.2 and not a newer version.
#641 [16:03] <NachoJake> I opened it in 1.13.2 but I lost everything
#642 [16:03] <Ariq> Thank you so much guys for the help, I'm gonna check right now if it works!
#643 [16:04] <NachoJake> I'm sorry for my English, I'm using Google Translate XD
#644 [16:04] <Ariq> It worked, yay! Thank you guys so much!
#645 [16:05] <mattym> NachoJake, You need to extract the backup from the backup folder and use it in 1.13.2 makeing sure you never open it in a newer one.
#646 [16:06] <NachoJake> Thanks, but where is the backup?
#647 [16:06] <mattym> NachoJake, It will be in your Game Directory (.minecraft by default).
#648 [16:07] <NachoJake> I do not have any folder called backup
#649 [16:08] <mattym> NachoJake, Then you didn't actually make one.
#650 [16:08] <NachoJake> oh! i found that
#651 [16:08] <NachoJake> sorry for the disturbances
#652 [16:08] <NachoJake> thanks! good day
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#654 [16:13] * Baktus_79 [~Baktus_@ti0018a400-9071.bb.online.no] has quit. (Remote host closed the connection)
#655 [16:16] * JB [webchat@24-155-204-138.dyn.grandenetworks.net] has joined #minecrafthelp
#656 [16:17] <JB> I am trying to play Minecraft for Windows 10. My account says the code was redeemed on November 2018 but I don't remember redeeming it and it is not linked to my microsoft account. Is it possible for someone to tell me what account the code was linked to or to reissue it so I can add it to the correct account?
#657 [16:18] <urielsalis> JB, contact Xbox support
#658 [16:18] <JB> Already did and they said to contact Mojang support :(
#659 [16:18] <urielsalis> ??> JB account/send-email
#660 [16:18] <Absol> JB: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#661 [16:18] <Absol> JB: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#662 [16:18] <JB> ty already did that too
#663 [16:19] <JB> ok ty will wait now.
#664 [16:19] * JB [webchat@24-155-204-138.dyn.grandenetworks.net] has quit. (Client Quit)
#665 [16:20] * Charles [webchat@c-67-176-231-185.hsd1.in.comcast.net] has joined #minecrafthelp
#666 [16:21] * Charles is now known as Guest27384
#667 [16:21] <Guest27384> hello
#668 [16:21] * Zoorin [webchat@cli-5b7e1f01.wholesale.adamo.es] has joined #minecrafthelp
#669 [16:22] <Zoorin> my minecraft account has been blocked, and I have changed my password and still can not log in
#670 [16:23] <urielsalis> Zoorin, are you using a VPN?
#671 [16:23] <Zoorin> no
#672 [16:23] <urielsalis> Zoorin, the IP you are connecting from is kinda weird, what ISP ou use?
#673 [16:23] <Zoorin> what is ISP?
#674 [16:23] <urielsalis> Zoorin, Internet Service Provider
#675 [16:23] <Guest27384> I have been trying to log into my Mojang account for the last 2 hours or so, to log in and download Minecraft on another computer. I know the password and email, but the security questions were from 6 or so years ago and we cannot get them right. When we try to send an email so we can verify identity, it doesn't send.
#676 [16:24] <urielsalis> ??> Guest27384 account/send-email
#677 [16:24] <Absol> Guest27384: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#678 [16:24] <Absol> Guest27384: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#679 [16:24] <Zoorin> zoorin/didacperez121416@gmail.com
#680 [16:24] * Guest27384 [webchat@c-67-176-231-185.hsd1.in.comcast.net] has quit. (Client Quit)
#681 [16:24] <urielsalis> Zoorin, this is a public channel
#682 [16:25] <urielsalis> Zoorin, dont post that here
#683 [16:25] <urielsalis> Zoorin, your IP says "wholesale", so im guessing they are buying them from a server farm or the like
#684 [16:25] <urielsalis> Zoorin, Mojang usually blocks those
#685 [16:25] <Zoorin> My wifi provider is a company called Adamo
#686 [16:25] <urielsalis> Zoorin, contact your ISP and ask them to give you one that isnt blocked
#687 [16:26] <Zoorin> but
#688 [16:26] <Zoorin> i have another accounts
#689 [16:26] <Zoorin> and i can enter
#690 [16:26] <Zoorin> with any problem
#691 [16:26] <Zoorin> with the same ip
#692 [16:26] <Zoorin> is only in thath account
#693 [16:26] <urielsalis> Zoorin, and you resetted the password?
#694 [16:26] * Kaz [webchat@cpc119502-heme14-2-0-cust132.9-1.cable.virginm.net] has joined #minecrafthelp
#695 [16:27] <Zoorin> yes
#696 [16:27] <Zoorin> soo many times
#697 [16:27] <urielsalis> Zoorin, you received the email?
#698 [16:27] <Zoorin> yes
#699 [16:27] <Zoorin> and i changed them
#700 [16:27] <Zoorin> but i can't loggin them
#701 [16:27] <urielsalis> ??> Zoorin login/throttle
#702 [16:27] <Absol> Zoorin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#703 [16:27] <Absol> Zoorin: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#704 [16:27] <Kaz> HI im looking for help setting up my server
#705 [16:28] <Kaz> HI im looking for help setting up my server
#706 [16:28] <Zoorin> I dont recive the email,
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#708 [16:28] <urielsalis> Zoorin, didnt you just said that you received the email wit hthe password reset and followed that?
#709 [16:29] <mattym> ??> Kaz mp/server-setup
#710 [16:29] <Absol> Kaz: Lots of information about setting up a server can be found here: https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#711 [16:29] <pineapple52> getting this error : Failed to download file. ar_sa.json
#712 [16:29] <urielsalis> ??> pineapple52 tools/hjt
#713 [16:29] <Absol> pineapple52: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#714 [16:29] <Absol> pineapple52: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#715 [16:29] <Zoorin> urielsalis if I received it in the past, or other times I tried it, but I do not know why, now I do not recive it
#716 [16:30] <urielsalis> ??> Zoorin account/send-email
#717 [16:30] <Absol> Zoorin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#718 [16:30] <Absol> Zoorin: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#721 [16:34] <pineapple52> Failed to download file. ar_sa.json
#722 [16:34] <pineapple52> what does it mean?
#723 [16:35] <Lurks> pineapple52 did you follow Absol instructions?
#724 [16:35] <pineapple52> tried -0 did not get to admin acceptance - simply opened an exe and got a text box
#725 [16:35] <Zoorin> urielsalis I have already done it, how long it takes to be able to enter the account
#726 [16:36] <urielsalis> ??> Zoorin account/send-email/wait-time
#727 [16:36] <Absol> Zoorin: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#728 [16:36] <urielsalis> pineapple52, thats supposed to happen, continue with the instructions
#729 [16:37] <pineapple52> there are no instructions - it won't open
#730 [16:37] <pineapple52> will try again
#731 [16:37] <urielsalis> pineapple52, that textbox that opened is the result
#732 [16:37] <urielsalis> ??> pineapple52 tools/hjt
#733 [16:37] <pineapple52> ok
#734 [16:37] <Absol> pineapple52: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#735 [16:37] <Absol> pineapple52: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#736 [16:40] <pineapple52> so it's likely malware?
#737 [16:41] <pineapple52> here is the link:
#738 [16:41] <pineapple52> https://paste.ubuntu.com/p/k4XHxGg5wx/
#739 [16:48] * ByTermi [webchat@78.red-79-159-57.dynamicip.rima-tde.net] has joined #minecrafthelp
#740 [16:48] <ByTermi> Hello
#741 [16:48] <ByTermi> I have a question
#742 [16:48] <Lurks> ByTermi what would that be?
#743 [16:50] <ByTermi> Why in Minecraft PE and in Minecraft Windows 10 edition you can add servers and in Xbox One I can't add servers
#744 [16:53] <ByTermi> Do you know about It?
#745 [16:54] <Lurks> ByTermi xbox one edition or bedrock edition? if bedrock, they all should be the exact same
#746 [16:54] <ByTermi> Xbox one
#747 [16:54] <ByTermi> Edition
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#755 [17:06] <Knight> My minecraft is launching but when the loading bar gets almost done it stops. Then it says its not responding. I don't know what to do. What should I do?
#756 [17:07] <rockharderr> i killed the ender dragon, went to an end city, teleported back (with a platform made) and lost everyhting to the void, is their a way to load an older save?
#757 [17:10] * Atlas [webchat@104-0-59-202.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#758 [17:12] <Lurks> Knight common cause seems to be the uglyness of viruses, have a clean up, Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: <https://www.malwarebytes.com/adwcleaner/>
#759 [17:12] <Lurks> Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#760 [17:13] <Lurks> rockharderr not unless you have backup, i think
#761 [17:14] <rockharderr> so i lost 29 dimonds (of armor and tools) and this game just tells me top go F my self?
#762 [17:14] <rockharderr> this happened to me on an older account as well
#763 [17:14] <rockharderr> its been a few years since i personally killed an ener dragon and i died from the same problem
#764 [17:16] <Atlas> Hey, I run a pretty old Mac laptop and I can't seem to run 1.3 or 1.4. Every time I attempt to run those versions of the game I get an error that states that the game is "unable to start java". Does anyone know what's up with that?
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#769 [17:25] <cactusbros2> i have deleted my account from all websites for minecraft but when i try to make a new account it says that it already exists. i cannot reset password because the account does not exist and a email never comes
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#772 [17:31] <Lurks> cactusbros2 deleting account cannot use the same email address
#773 [17:32] <Lurks> to create a new one
#774 [17:32] <cactusbros2> so because i deleted the account the email is now invalid?
#775 [17:33] <Lurks> cactusbros2 https://help.mojang.com/customer/en/portal/articles/1110103-deleting-an-account
#776 [17:34] <cactusbros2> huh
#777 [17:34] <cactusbros2> f
#778 [17:34] <cactusbros2> thanks though
#779 [17:34] <cactusbros2> thats some stupid sh!t
#780 [17:34] <cactusbros2> thats some stupid sh!t
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#782 [17:41] * bleachonthbeach_ [webchat@h74.81.213.151.dynamic.ip.windstream.net] has joined #minecrafthelp
#783 [17:41] <bleachonthbeach_> why is it that no matter what 1.14 server i get on it's laggy as heck
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#786 [17:52] <izren> hello, i'd like to know if java minecraft can crossplay with other systems that have minecraft java installed on them? or can only windows/bedrock edition crossplay?
#787 [17:54] <tyteen4a03> izren: yes, by hosting servers
#788 [17:57] <izren> would that involve realms?
#789 [17:58] * rakarth69 [webchat@jma42-6-78-199-24-184.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#790 [18:04] <tyteen4a03> izren: that's one easy way to do it
#791 [18:04] <tyteen4a03> izren: but you can also host your own server
#792 [18:04] <tyteen4a03> izren: or, if you are in the same network as the other players, use the Open to LAN feature
#793 [18:05] <izren> tyteen4a03 thank you so much for the help <3
#794 [18:05] <tyteen4a03> izren: no worries :)
#795 [18:11] * Soup [webchat@c-73-50-129-54.hsd1.il.comcast.net] has joined #minecrafthelp
#796 [18:11] <Soup> hello
#797 [18:13] * Soup [webchat@c-73-50-129-54.hsd1.il.comcast.net] has quit. (Client Quit)
#798 [18:18] * lobbit [webchat@50-81-2-192.client.mchsi.com] has joined #minecrafthelp
#799 [18:18] <lobbit> hi
#800 [18:19] <lobbit> Unable to save download. en_ud.json Name: en_ud.json URL: https://resources.download.minecraft.net/0d/0ddc6b53e9a8c608bdcd49acfc6b790e713412a3 Error details: Attempting to move successful download to C:\Users\thelo\AppData\Roaming\.minecraft\assets\objects\0d\0ddc6b53e9a8c608bdcd49acfc6b790e713412a3 The process cannot access the file because it is
#801 [18:19] <lobbit> being used by another process. Filename on disk: 7a1c-aa23-85e2-a399 Path: C:\Users\thelo\AppData\Local\Temp\7a1c-aa23-85e2-a399 Exists: file
#802 [18:19] <Lurks> lobbit If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#803 [18:19] <lobbit> it wont open
#804 [18:21] * heenryxD [webchat@b3698a37.virtua.com.br] has joined #minecrafthelp
#805 [18:21] <heenryxD> https://paste.ubuntu.com/p/gDHkjc8gpw/
#806 [18:23] <lobbit> thank you
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#808 [18:24] * Destroyercon04 [webchat@162.219.176.190] has joined #minecrafthelp
#809 [18:24] <Destroyercon04> i cant login and when i go to login and click login it does nothing on the website...help please
#810 [18:25] * fishmom [webchat@pool-74-104-119-31.bstnma.fios.verizon.net] has joined #minecrafthelp
#811 [18:26] <Destroyercon04> i cant login and when i go to login and click login it does nothing on the website...help please
#812 [18:26] <Lurks> Destroyercon04 have you been here before? your name seems familiar
#813 [18:27] <Destroyercon04> yeah i have
#814 [18:27] <Destroyercon04> i cant login to the website it just does nothing
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#817 [18:29] <heenryxD> https://paste.ubuntu.com/p/gDHkjc8gpw/
#818 [18:29] <heenryxD> somebody help me]
#819 [18:29] <heenryxD> Pixel format not accelerated crash
#820 [18:33] <Destroyercon04> i cant login and when i go to login and click login it does nothing on the website...help please
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#822 [18:37] <Neo3> I have forgot my security questions and don't have access to the email anymore, I want to reset my security questions please help.
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#825 [18:52] * Jason [webchat@cpe-68-172-245-61.nj.res.rr.com] has joined #minecrafthelp
#826 [18:52] <Jason> Is there any way to transfer ios skin packs and purchases to my windows 10 pc?
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#828 [19:01] * bill [webchat@104-183-252-166.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#829 [19:03] <bill> Platform SE binary not responding -- Help
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#832 [19:06] <bill> Platform SE binary not responding -- Can you Help ?
#833 [19:06] <Dzoni> i cant login to my minecraft launcher or my minecraft.net launcher
#834 [19:06] <Dzoni> minecraft site* sorry
#835 [19:07] * Dzoni [webchat@185.65.230.173] has quit. (Client Quit)
#836 [19:07] <bill> Platform SE binary not responding -- Help
#837 [19:08] <bill> My game crashes B4 it starts.
#838 [19:08] * joe [webchat@c-76-28-129-134.hsd1.wa.comcast.net] has joined #minecrafthelp
#839 [19:11] <Lurks> bill most likely viruses, have a clean out, Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: <https://www.malwarebytes.com/adwcleaner/>
#840 [19:11] <Lurks> Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#841 [19:14] <bill> My PC is clean, no virus.
#842 [19:15] <Lurks> bill many other people with the same issue, used ADWCleaner and everything worked after
#843 [19:16] <bill> I'm happy for them, that is not the problem with the game.
#844 [19:19] <bill> What is a platform SE binary,, ? Is it a Java prog?
#845 [19:20] <Lurks> bill yes, which is minecraft java engine
#846 [19:24] <Lurks> bill let's run a scan report program of running software on your system and see what's causing it, follow Absol instruction:
#847 [19:25] <Lurks> ??> bill tools/hjt
#848 [19:25] <Absol> bill: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#849 [19:25] <Absol> bill: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#850 [19:27] * KolschBit [webchat@pool-47-65-122-181.telecel.com.py] has joined #minecrafthelp
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#852 [19:28] <KolschBit> Good evening!
#853 [19:28] <KolschBit> Is somewhere here that can help me out?
#854 [19:28] <KolschBit> I am having problems with OpenGL in my notebook and minecraft drops me the same error the hole time
#855 [19:28] <KolschBit> Can't even enter the game
#856 [19:30] <Lurks> KolschBit notebook aren't design for gaming
#857 [19:30] <KolschBit> Yes, but 3 months ago I used to play Minecraft the hole day on it
#858 [19:31] <KolschBit> and now that I downloaded the game back it brings these error message
#859 [19:31] <KolschBit> I am going to show the error message
#860 [19:31] <Lurks> KolschBit it seems to be unable to support the latest version of minecraft, the requirement has change to run minecraft
#861 [19:32] <bill> https://paste.ubuntu.com/p/2qGTGm5WMh/Is this correct?
#862 [19:33] <KolschBit> https://paste.gg/p/anonymous/f3ee26dfaa0f47fea4df5a6c6dbbb3e5
#863 [19:33] <KolschBit> That is the message
#864 [19:33] * Knight [webchat@h89.47.31.71.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#865 [19:33] <KolschBit> @Lurks it is really strange tho, but thanks bro!
#866 [19:34] <KolschBit> I am currently playing the windows 10 edition, which is not so good as the original, but it is something.
#867 [19:34] <Lurks> bill it gave me "page doesn't exist", it's not the right 1
#868 [19:35] <bill> Try this https://paste.ubuntu.com/p/2qGTGm5WMh/
#869 [19:35] <Lurks> KolschBit you could try and find a update for your hardware
#870 [19:35] <Lurks> bill i see some viruses
#871 [19:36] <KolschBit> Actually, I tried updating drivers and so on.
#872 [19:36] <KolschBit> Everything was up to date, I think it is just so old that Intel does not update it anymore.
#873 [19:38] <Lurks> bill it's named "PremierOpinion", Malwarebytes ADWCleaner Download it here: https://www.malwarebytes.com/adwcleaner/
#874 [19:38] <Lurks> Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to
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#877 [19:43] <bill_> OK,, I ran the malware & restarted,, Will try to run game again,, & thanks for the help.
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#880 [19:49] * Michael is now known as Guest9420
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#882 [19:50] * Michael2112 [webchat@cpe-23-240-121-107.socal.res.rr.com] has joined #minecrafthelp
#883 [19:51] <Michael2112> Do we know if there's some limitation or problem with purchasing two child accounts from the same computer on the same day? The first one went through just fine, but the second account refuses to validate and stops at "Error placing order: An error occurred while placing order, please verify credit card info and try again."
#884 [19:51] * SillyBeans77 [webchat@sarnon3011w-lp130-02-64-228-235-20.dsl.bell.ca] has joined #minecrafthelp
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#886 [19:52] <Michael2112> I think there's some mix-up with the validation email system, since it seems to be sending the same validation URL for both accounts.
#887 [19:59] <mattym> Michael2112, Did you make sure to use two different emails?
#888 [20:00] <Michael2112> Yes, I've actually tried two child emails and two parent validation emails in various combinations.
#889 [20:00] <Michael2112> I figured it might be a credit card limitation issue, but I've tried four different cards.
#890 [20:01] <Michael2112> I also figured it might be a corrupt profile issue, so I created a second profile.
#891 [20:01] <Michael2112> ...and three different browsers
#892 [20:02] <Michael2112> It's like it refuses to grant the account parental permission.
#893 [20:04] * Fr3dy03 [webchat@41-191-245-190.fibertel.com.ar] has quit. (Quit: webchat.esper.net)
#894 [20:05] <mattym> Michael2112, the error you described usually points to a bank issue. Call the bank or card providers and make sure they didnt block the International transaction.
#895 [20:06] <Michael2112> Understood, and thanks. Weird that it happened with four different cards, though, from three different banks.
#896 [20:06] <mattym> I would assume most banks have the same policies.
#897 [20:11] <Michael2112> Right, but the first purchase went through with no problem. I just have a hard time believing that most banks restrict all overseas purchases, and mine only restricts one like that. Seems like it would affect literally millions of Minecraft purchasers every year -- though maybe I overestimate how many new users are Java edition users.
#898 [20:12] * Aerosol [webchat@173-25-242-140.client.mchsi.com] has joined #minecrafthelp
#899 [20:13] <Aerosol> I need some help figuring out why my Minecraft wont boot. I was wondering if yall could help
#900 [20:13] <Michael2112> ...five credit cards. =(
#901 [20:14] <Lurks> Aerosol what's the exact issue?
#902 [20:14] <mattym> Michael2112, we see the issue A LOT.
#903 [20:15] <Aerosol> i will press play and the mojang logo will pop up and load like 9/10ths of the way and will freeze and say not responding
#904 [20:16] <Michael2112> Okay, fair enough. Thanks again!
#905 [20:16] <Lurks> Aerosol sounds most likely viruses, have a clean out, Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: <https://www.malwarebytes.com/adwcleaner/>
#906 [20:16] <Lurks> Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#910 [20:19] <b3> im running into the java(tm) platform se binary has ran into an error. how do i fix this
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#912 [20:24] <Ryan3> Hello, I'm having a persistent issue on the Java Edition of Minecraft. I am running a windows desktop, and whenever I open the game in windowed mode the window constantly becomes "unfocused" as if I have clicked onto another application or outside the minecraft window (which I haven't). When I set the game to fullscreen, every 4 seconds the game is
#913 [20:24] <Ryan3> minimized to the task bar. If I click the icon on the task bar to refocus the game, 4 seconds later it will go back to the minimized state. I have rebooted my PC several times and have completely uninstalled Minecraft several times now, but the issue still persists.
#914 [20:46] * Tyler [webchat@ip68-0-119-131.tu.ok.cox.net] has joined #minecrafthelp
#915 [20:46] <Tyler> I am having trouble logging into my old account
#916 [20:47] <Tyler> I am unsure what email I used when I created the account years ago but I remember by username and that is what I have always used to log in
#917 [20:49] * Summer [webchat@c-76-114-98-235.hsd1.tn.comcast.net] has joined #minecrafthelp
#918 [20:49] <Summer> Can someone please help me with unsaved downloads?
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#920 [20:52] * Pride [webchat@pool-71-191-134-119.washdc.fios.verizon.net] has joined #minecrafthelp
#921 [20:52] <Pride> could someone help me?
#922 [20:52] <Pride> could someone help me?
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#925 [21:30] <Mona> Hello, I could log in my account on website, but can't log in through my launcher. How can I fix this problem?
#926 [21:36] * Jimothy [webchat@104-3-121-94.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#927 [21:36] <Jimothy> Whenever I open the game the bar loads up to the end and then freezes and says not responding
#928 [21:37] <Jimothy> It started when I tried to run version 1.14 for the first time, but now occurs with all versions
#929 [21:38] <Jimothy> I remember having a similar problem in the chat, but do not remember how I solved it
#930 [21:38] <Jimothy> Is anyone there?
#931 [21:49] * Jimothy [webchat@104-3-121-94.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#932 [21:50] * David [webchat@cpe-104-33-136-80.socal.res.rr.com] has joined #minecrafthelp
#933 [21:50] <David> Can I refund Minecraft Java Edition
#934 [21:51] <Jimothy> Whenever I start the game from the launcher it freezes and stops responding
#935 [21:51] <Jimothy> This issue began the first time I tried to run version 1.14, but now happens with all versions
#936 [21:52] <Jimothy> I recall having a similar issue in the past, but I do not remember how I solved it
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#938 [22:26] * Lightbulbs [webchat@50-120-12-166.drr01.ekgv.ca.frontiernet.net] has joined #minecrafthelp
#939 [22:26] <Lightbulbs> Hi
#940 [22:27] <Lightbulbs> I need help
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#942 [22:34] <Jimothy> Damn this server is really dead and I just want to solve my problem
#943 [22:42] <Andrio> ??> Jimothy tools/HJT
#944 [22:42] <Absol> Jimothy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#945 [22:42] <Absol> Jimothy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#946 [22:46] <Jimothy> Ok
#947 [22:50] <Jimothy> https://paste.ubuntu.com/p/mDxNBskHby/
#948 [22:54] <Jimothy> @Absol I pasted the link
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#953 [23:22] <kevinoma> Hi i will like to know who to contact for a refund
#954 [23:22] <Prop> Howdy
#955 [23:22] <kevinoma> hey
#956 [23:23] <Prop> been running on about 8 frames and then crashing to desktop
#957 [23:23] <Prop> output is giving me exit code -1073741819
#958 [23:24] <kevinoma> I think they dont have costumer support chat, just have a community chat. Thats disappointing
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#960 [23:24] <Prop> lol
#961 [23:33] <Jimothy> Ive gotten support here before, i think its just too late
#962 [23:33] <Jimothy> Someone told me to send them a link so i did it but they didnt respond
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#971 [23:52] <btnh> I need help getting into my account. I have the password and email saved on pc but can longer in it... I have not logged in in a while.
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