#MinecraftHelp > 2019-05-28
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#2 [00:49] * Elitechampion4 [webchat@n1-42-197-43.mas1.nsw.optusnet.com.au] has joined #minecrafthelp
#3 [00:49] <Elitechampion4> Hello
#4 [00:50] <Elitechampion4> Anyone able to help me
#5 [01:15] * Vultanz [webchat@cpc138110-hatf10-2-0-cust551.9-3.cable.virginm.net] has joined #minecrafthelp
#6 [01:15] <Vultanz> Hello?
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#9 [01:16] <Vultanz_> Hello?
#10 [01:17] <Vultanz_> Is anyone here to help?
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#13 [01:19] <Vultanz> Hello?
#14 [01:19] <Vultanz> Is anyone here to help?
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#16 [01:58] * The_GamerQ [webchat@103.212.144.110] has joined #minecrafthelp
#17 [02:00] <The_GamerQ> I purchased Minecraft for Android yesterday but after the transaction was done it did not install and also the order history did not have the transaction
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#19 [02:15] * AndreyMav [webchat@71-212-28-196.tukw.qwest.net] has joined #minecrafthelp
#20 [02:19] <AndreyMav> Hey! So what's the story with the parent control? I've created my account back in 2011 and during the migration I've set my bdate to a fake one since why the hell do they want to know. Now I am in US and it says that I need my parent's permission to modify operate my account (game lets me in though). I've put my second email as a "parent's" one but
#21 [02:19] <AndreyMav> now they require me to pay for something. Really? Any kind of ideas on how to deal with it?
#22 [02:37] * Mac [webchat@c-24-2-109-232.hsd1.ut.comcast.net] has joined #minecrafthelp
#23 [02:38] <Mac> I wanted to make a new account so I changed my accounts password email name, and tried to use it on another account and purchase another account through Minecraft.net, and it won't let me yet. What's up?
#24 [03:30] * Blobalot [webchat@cpc144014-mars4-2-0-cust382.11-1.cable.virginm.net] has joined #minecrafthelp
#25 [03:32] <Blobalot> Anyone having this problem, updated to 1.14.2 played for a few hours on my world and saved the game, mid saving the game crashed and now no matter if i have a completely fresh minecraft installed or no matter which version I use the the game crashes on the Mojang loading screen a few pixels before the loading bar is complete. Help?
#26 [03:51] * KoKo [webchat@84-75-199-213.dclient.hispeed.ch] has joined #minecrafthelp
#27 [03:54] <KoKo> Hey everyone, my Launcher keeps freezing at like 95% of loading at the Mojang screen. I updated the game to the 1.14.2 version. I already installed Java again, reinstalled MC, Graphics Card drivers, deleted and redownloaded .minecraft folder etc...
#28 [03:55] <Blobalot> I'm in the same position
#29 [03:56] <Blobalot> I'v been through most versions all work apart from 1.14 1.14.1 1.14.2, they all crash at like 95%
#30 [03:56] <KoKo> same for me
#31 [04:13] <KoKo> https://www.youtube.com/watch?v=FDOxAHZi1Wg&list=FLZetn6B_3pMQHiBbAZcWWnQ&index=2&t=0s this video helped, it works now
#32 [04:15] <Blobalot> Awesome thanks
#33 [04:50] * jerbas [webchat@131.red-88-20-70.staticip.rima-tde.net] has joined #minecrafthelp
#34 [04:50] <jerbas> Hey!!
#35 [04:52] * Brock [webchat@n106-70-59-94.rdl1.qld.optusnet.com.au] has joined #minecrafthelp
#36 [04:52] <jerbas> anyone here?
#37 [04:53] <Brock> Hey i have a minecraft account from the email justplainsue@gmail.com but i no longer have access to this email and the security questions arent correct answers either. Is this any way i can change the email without the security questions?
#38 [05:06] * Thies [webchat@ip4da72c40.direct-adsl.nl] has joined #minecrafthelp
#39 [05:08] <Thies> Hi, the last couple of days ive been struggling with minecraft and i think java. As soon as i opened my inventory in game the game would crash. I updated java and my graphics card correctyl (i think so). nothiing worked so far.
#40 [05:09] <Thies> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x5d2d5735, pid=2852, tid=4280
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#44 [05:44] * Poopbat [webchat@mobile-access-6df0e8-108.dhcp.inet.fi] has joined #minecrafthelp
#45 [05:45] <Poopbat> I know my account password and mc nickname, but cant remember wich email i've used for the account. Logging in with Nickname and password doesnt work.
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#47 [05:59] * piggyrider2011 [webchat@202.36.244.134] has joined #minecrafthelp
#48 [06:00] <piggyrider2011> hello! i need help logging into my account, can't remember my password/it isn't what I was certain it was but I remember my username and I'm also pretty sure I remember my email but when clicking cant remember password the email doesn't get sent to my email
#49 [06:04] * Tumbledore [webchat@212-127-209-166.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#50 [06:05] <Tumbledore> Hey i need some help, ive been playing survival singleplayer for a while now
#51 [06:05] <Tumbledore> and all the sudden i have lag as if im on a bad server, block break lag etc.
#52 [06:05] <Tumbledore> any ideas how to fix it?
#53 [06:07] <Tumbledore> Ive upped my ram from 2 to 6 for minecraft and changed all settings to lowest, i normally have around 200 fps so i really dont know what todo.
#54 [06:13] * plawl7 [webchat@cpe-120-155-130-20.qb03.qld.asp.telstra.net] has joined #minecrafthelp
#55 [06:14] <plawl7> i have bought the full edition and it has been taken out of my bank account however its saying i cant get the full edition
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#58 [07:07] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has joined #minecrafthelp
#59 [07:08] <Master> hello
#60 [07:08] <Greymagic27> Master, Hey. How can we help?
#61 [07:10] <Master> i cant log in to my acount and wen i tried so iss coming up:Could not connect to server.
#62 [07:10] <Greymagic27> Master, Let's check that nothing on your PC could be causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#63 [07:10] <Greymagic27> ??> Master tools/hjt
#64 [07:10] <Absol> Master: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#65 [07:10] <Absol> Master: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#66 [07:14] <Master> f91a97f8a1264cf4b6dc9a8487257412
#67 [07:14] <Greymagic27> Master, What's that?
#68 [07:15] <Master> sorry
#69 [07:16] <Master> https://paste.ubuntu.com/p/Dzr9r2hbnt/
#70 [07:17] <Greymagic27> Master, Can you disable avast?
#71 [07:17] <Master> ok
#72 [07:20] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has joined #minecrafthelp
#73 [07:20] <Master> hello
#74 [07:20] <Greymagic27> Master, Welcome back
#75 [07:21] <Master> i cant log in to my acount and wen i trie is coming up:Could not connect to server.
#76 [07:21] <Greymagic27> Master, Can you send another hijackthis log?
#77 [07:21] <Master> yes
#78 [07:23] <Master> https://paste.ubuntu.com/p/7rFRtdbXtN/
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#80 [07:25] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has joined #minecrafthelp
#81 [07:25] <Master> hello
#82 [07:26] <Master> i cant log in to my acount and wen i trie is coming up:Could not connect to server.
#83 [08:21] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has joined #minecrafthelp
#84 [08:21] <Master> HELLO
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#86 [08:36] * Dragonboy [webchat@59.95.79.212] has joined #minecrafthelp
#87 [08:37] <Dragonboy> Is MINECRAFT java edition one time payment of monthly subscription kind of thing
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#89 [08:41] * Austin [webchat@pool-184-19-36-155.ftwy.in.frontiernet.net] has joined #minecrafthelp
#90 [08:42] <Austin> Hello. For several years my Minecraft has been really slow. I'm not sure what I should do.
#91 [08:45] <Austin> I've tried deleting any junk files in my minecraft folder but it hasn't seemed to work. Any advice would be greatly appreciated.
#92 [08:46] * ben [webchat@208.94.131.75] has joined #minecrafthelp
#93 [08:47] * ben is now known as Guest61394
#94 [08:47] <Guest61394> So my file won't download
#95 [08:48] <Guest61394> I keep getting this message "Failed to download file, the file contents differ from what was expected. 1.14.json"
#96 [08:48] <Guest61394> What do I do?
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#98 [08:53] * mackolle [webchat@h-98-128-167-124.NA.cust.bahnhof.se] has joined #minecrafthelp
#99 [08:54] <mackolle> hi, i still got the problem that it says "Could not connect to server" and i still get the 403 ERROR when ever i try to go to mojang website
#100 [08:55] * Meerkatman [webchat@host-89-242-106-134.as13285.net] has joined #minecrafthelp
#101 [08:56] * Luxidor [webchat@h-98-128-167-39.NA.cust.bahnhof.se] has joined #minecrafthelp
#102 [08:57] <Meerkatman> Hey i cannot migrate my old minecraft account or login in any way
#103 [08:57] <Luxidor> Hi, I have a problem with logging in to my Minecraft account, when I try it says couldn't connect to the server, it has been like this for 25h now.
#104 [08:58] <mackolle> would really like some help because i havent played minecraft in a couple of months
#105 [08:58] <mackolle> Luxidor we have the same problem
#106 [08:58] <Luxidor> ok, do you know anything that could help?
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#108 [09:01] <Luxidor> I have an theory tho what it could be, because when I tried log in while I was on my phone on the bus, it worked(on ther webbsite), but now when i try to log in on the webbsite it doesn't work, o it might be the wifi
#109 [09:01] <Luxidor> *their*
#110 [09:05] <mackolle> someone told me yesterday it was because of our internet service
#111 [09:06] <Greymagic27> Luxidor, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#112 [09:06] <Greymagic27> ??> Luxidor tools/hjt
#113 [09:06] <Absol> Luxidor: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#114 [09:06] <Absol> Luxidor: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#115 [09:06] <Greymagic27> mackolle, Follow those steps as well
#116 [09:06] <Greymagic27> Meerkatman, Hey. When you try to login, is there an error message?
#117 [09:06] <mackolle> Greymagic27 i did that yesterday
#118 [09:06] <mackolle> didnt help
#119 [09:07] <Greymagic27> mackolle, Could you do it again and send the log still? I may be able to spot what's causing the issue
#120 [09:07] <mackolle> it is my internet service thats blocking me from logging in, someone here told me that yester
#121 [09:07] <mackolle> i have bahnhof btw
#122 [09:07] <mackolle> Greymagi27 yeah sure
#123 [09:07] <Luxidor> me 2
#124 [09:07] <Greymagic27> Out of interest, who told you that? mackolle
#125 [09:08] <Meerkatman> Greymagic27 Invalid username or password. But im not sure if it's because i haven't migrated to a mojang account, or if they are actually incorrect.
#126 [09:08] <mackolle> dont remember the name :/
#127 [09:08] <Greymagic27> Luxidor, Could you run the hijackthis tool and follow the steps through as well?
#128 [09:08] <Greymagic27> Meerkatman, What's your username?
#129 [09:08] <Luxidor> is it safe tho?
#130 [09:08] <mackolle> Greymagic27 https://paste.ubuntu.com/p/cckcjQZMVQ/
#131 [09:08] <Greymagic27> Luxidor, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#132 [09:08] <Meerkatman> Greymagic27 meerkatman1
#133 [09:09] <Greymagic27> Luxidor, If you're still unsure it has its own wiki page
#134 [09:09] <Greymagic27> Meerkatman, Just making sure, are you logging in with your username?
#135 [09:09] <Greymagic27> ??> mackolle av/mcafee/uninstall
#136 [09:09] <Absol> mackolle: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#137 [09:09] * Yo [webchat@208.94.131.75] has joined #minecrafthelp
#138 [09:09] <Meerkatman> Greymagic27 yes
#139 [09:09] <Yo> Failed to download file, the file contents differ from what was expected. 1.14.json
#140 [09:09] <Yo> What do I do?
#141 [09:10] <Greymagic27> ??> Yo win/reinst
#142 [09:10] <Absol> Yo: You may need to reinstall the locally installed files that Minecraft puts into place.
#143 [09:10] <Absol> Yo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#144 [09:10] * mackolle [webchat@h-98-128-167-124.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#145 [09:10] <Yo> I'm on mac though
#146 [09:10] <Greymagic27> Meerkatman, You'll need to email mojang and ask them to reset your login details. It may also be worth asking them to migrate your account at the same time
#147 [09:10] <Greymagic27> ??> Meerkatman account/send-email
#148 [09:10] <Absol> Meerkatman: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#149 [09:10] <Absol> Meerkatman: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#150 [09:10] <Greymagic27> Yo, Are you using any adblockers?
#151 [09:10] * mackolle [webchat@h-98-128-167-124.NA.cust.bahnhof.se] has joined #minecrafthelp
#152 [09:10] <Yo> No
#153 [09:10] <mackolle> hey im back, just uninstalled McAfee
#154 [09:11] <Greymagic27> mackolle, Hey. Try minecraft now
#155 [09:11] <Greymagic27> ??> Yo mac/reinst
#156 [09:11] <Absol> Yo: You may need to reinstall the locally installed files that Minecraft puts into place.
#157 [09:11] <Absol> Yo: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#158 [09:11] <Meerkatman> i already sent an email, but thinking about it now it might have been a bit vague or incorrect in what i said. Should i send another? or leave the one i have sent
#159 [09:12] <mackolle> Nope, still saying "could not connect to server"
#160 [09:12] <Greymagic27> Meerkatman, Leave the one you sent. If they need more information they'll say in their reply
#161 [09:12] <Greymagic27> mackolle, Send another hijackthis log
#162 [09:12] <mackolle> Greymagic27 https://paste.ubuntu.com/p/P2XWJDWpdH/
#163 [09:12] <Meerkatman> alright thanks
#164 [09:12] <Meerkatman> alright thanks
#165 [09:13] * Meerkatman [webchat@host-89-242-106-134.as13285.net] has left #minecrafthelp
#166 [09:13] <Greymagic27> mackolle, Is that the full log? It seems short
#167 [09:13] <mackolle> oh i missed a bit, sorry
#168 [09:13] <Yo> I deleted all the directories and now it says unable to download
#169 [09:14] <mackolle> i cant scan now?
#170 [09:15] <Yo> It's unable to download. What do I do now?
#171 [09:15] <Greymagic27> mackolle, Relaunch the tool
#172 [09:15] <mackolle> i mean i can scan but im not getting a log
#173 [09:15] <mackolle> ive done that multiple times
#174 [09:15] <Greymagic27> Yo, I sadly don't know enough about minecraft on macOS to help further. However there is an ongoing bug report about the issue here: https://bugs.mojang.com/browse/MCL-6859.
#175 [09:15] <Greymagic27> mackolle, Make sure you're pressing 'run a system scan and save a log file'
#176 [09:16] <Yo> Maybe it could be the Wifi I'm connected to?
#177 [09:16] <Greymagic27> Yo, Do you have any sort of AV?
#178 [09:16] <Yo> No
#179 [09:16] <mackolle> Greymagic27 im not getting that menu anymore, it goes straight to the scan screen
#180 [09:16] <Greymagic27> mackolle, Check for a button called 'main menu'
#181 [09:16] <Yo> Wait what is an AV
#182 [09:16] <Greymagic27> Yo, Anti virus
#183 [09:16] <mackolle> ah i saw it now
#184 [09:16] <Yo> No I don't
#185 [09:17] <mackolle> Greymagic27 here you go https://paste.ubuntu.com/p/bfWXnHGrqs/
#186 [09:17] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has joined #minecrafthelp
#187 [09:17] <Yo> I think it's the wifi I'm connected to. It says I'm unable to establish a connection, so I think that might be it
#188 [09:17] <Master> hello
#189 [09:17] <Greymagic27> Yo, That could be it, if you have a mobile try using mobile data
#190 [09:18] <Yo> I will thanks
#191 [09:18] * Yo [webchat@208.94.131.75] has quit. (Quit: webchat.esper.net)
#192 [09:18] <Master> hello
#193 [09:18] <Greymagic27> Master, Hey. What's the issue?
#194 [09:18] * philippe [webchat@d8D8650E2.access.telenet.be] has joined #minecrafthelp
#195 [09:19] <Greymagic27> mackolle, I'd like you to run a basic malware scan so we can be sure it's not malware causing your issue:
#196 [09:19] <Greymagic27> ??> mackolle av/malwarebytes
#197 [09:19] <Absol> mackolle: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#198 [09:19] <Absol> mackolle: Download it here: https://www.malwarebytes.org/
#199 [09:19] <Absol> mackolle: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#200 [09:19] <philippe> I can't log in, it says i have the wrong username or password.
#201 [09:19] <Master> wen i trie to login its coming up:Could not connect to server.
#202 [09:19] * Luxidor [webchat@h-98-128-167-39.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#203 [09:19] <Greymagic27> Master, Mhm. I remember you coming in yesterday when I had to hop off. Can you send an updated hijackthis log?
#204 [09:20] <Greymagic27> philippe, Are you sure the details you're using are correct?
#205 [09:20] <Master> yes
#206 [09:20] <philippe> it's been a long time, and i've successfully migrated my account to a mojang account, but the verification email doesn't appear in my mùailbox or my spam
#207 [09:20] <mackolle> Greymagic27 im doing the scan right now
#208 [09:21] <Greymagic27> ??> philippe account/email-missing
#209 [09:21] <Absol> philippe: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#210 [09:21] <Absol> philippe: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#211 [09:21] <Absol> philippe: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#212 [09:21] <Master> https://paste.ubuntu.com/p/w4zKzHMQmv/
#213 [09:22] <Greymagic27> Master, Could you try to uninstall avast?
#214 [09:22] <mackolle> Greymagic27 im done scanning, what do i do now?
#215 [09:22] <philippe> okay thanks
#216 [09:22] <Greymagic27> mackolle, Has it found anything?
#217 [09:23] <mackolle> yes, it found 5 malware threats
#218 [09:24] <Greymagic27> mackolle, Follow the steps on screen. It should prompt you to remove the threats then to restart your PC
#219 [09:24] * philippe [webchat@d8D8650E2.access.telenet.be] has quit. (Quit: webchat.esper.net)
#220 [09:24] <mackolle> Okay thanks
#221 [09:24] <Master> okay im uninstalled avast
#222 [09:26] * mackolle [webchat@h-98-128-167-124.NA.cust.bahnhof.se] has joined #minecrafthelp
#223 [09:27] <mackolle> Hey im back now, didnt help doing the malware scan and restart my computer
#224 [09:27] <mackolle> but i did try to log in on a different computer in my home and it said the same thing
#225 [09:27] <Greymagic27> mackolle, Hey. Is it possible for you to try using a mobile hotspot?
#226 [09:28] <mackolle> yes it is, gonna try right now
#227 [09:28] <Master> okay im uninstalled avast
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#230 [09:28] * slotty9 [webchat@host207-235-dynamic.19-87-r.retail.telecomitalia.it] has left #minecrafthelp
#231 [09:28] <Greymagic27> Master, Restart your PC then try minecraft
#232 [09:28] * Fries [webchat@h-98-128-167-51.NA.cust.bahnhof.se] has joined #minecrafthelp
#233 [09:28] <Master> ok
#234 [09:28] * mackolle [webchat@h-98-128-167-124.NA.cust.bahnhof.se] has quit. (Client Quit)
#235 [09:29] * mackolle [webchat@c-5eea3361-74736162.cust.telenor.se] has joined #minecrafthelp
#236 [09:29] <mackolle> Greymagic27 that did the trick, i can log in now, thank you very much!
#237 [09:29] <Fries> Hello. Whenever i try to log into my mojang account anywhere it does not work. Says it can't connect to server. I have searched for hours and had this problem since yesterday
#238 [09:29] <Greymagic27> mackolle, No problem! I'd have a word with your internet provider and see why they're blocking the connection
#239 [09:29] <Greymagic27> Fries, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#240 [09:29] <Greymagic27> ??> Fries tools/hjt
#241 [09:29] <Absol> Fries: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#242 [09:29] <Absol> Fries: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#243 [09:30] <mackolle> Greymagic27 im gonna contact them and ask why !
#244 [09:32] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has joined #minecrafthelp
#245 [09:32] <Master> hey
#246 [09:32] <Master> im back
#247 [09:32] <Greymagic27> Master, Welcome back. Is minecraft working?
#248 [09:32] <Fries> https://paste.ubuntu.com/p/nCbwS5Dj4f/
#249 [09:32] <Master> this didnt work
#250 [09:32] <Fries> like this then?
#251 [09:33] <Greymagic27> Fries, Can you send it all?
#252 [09:33] <Greymagic27> Master, Do you have a phone? If so can you try minecraft whilst using a mobile hotspot
#253 [09:33] <Fries> that's all i got?
#254 [09:33] <Fries> wait sorry
#255 [09:33] <Master> what is mobile hotspot?
#256 [09:34] <Fries> https://paste.ubuntu.com/p/RGY9hmrBS5/
#257 [09:34] <Greymagic27> Fries, Uninstall advanced systemcare and follow these steps:
#258 [09:34] <Greymagic27> ??> Fries av/avg
#259 [09:35] <Absol> Fries: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To do so see the instructions here: https://bit.ly/2KncjCZ
#260 [09:35] <Absol> Fries: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#261 [09:35] <Master> sorry, what is mobile hotspot?
#262 [09:35] <Greymagic27> Master, Most mobile phones have them, it's a way of them having their own wifi that other people can connect to
#263 [09:36] <Fries> alright i will try this give me a second
#264 [09:36] <Master> ok i try
#265 [09:37] * Master [webchat@h-98-128-167-17.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#266 [09:38] * Master [webchat@c-5eea361c-74736162.cust.telenor.se] has joined #minecrafthelp
#267 [09:38] <Master> thanks it worked!!!!!!
#268 [09:38] <Greymagic27> Master, No problem. Have a word with your ISP as I've noticed it seems to be blocking minecraft
#269 [09:42] * mackolle [webchat@c-5eea3361-74736162.cust.telenor.se] has quit. (Quit: webchat.esper.net)
#270 [09:43] * Fries [webchat@h-98-128-167-51.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#271 [09:47] * Marcus [webchat@195-215-210-23-cable.dk.customer.tdc.net] has joined #minecrafthelp
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#273 [09:48] * kxyzar [webchat@cpc143196-seve28-2-0-cust275.13-3.cable.virginm.net] has joined #minecrafthelp
#274 [09:48] <Marcus> is says can't save dowload. es_es.json
#275 [09:49] * Gobe [webchat@188.124.90.121] has joined #minecrafthelp
#276 [09:49] <Greymagic27> Marcus, It looks like something is blocking you from downloading the needed files, let's take a look and see if any running programs could be the cause of your issue:
#277 [09:49] <Greymagic27> ??> Marcus tools/hjt
#278 [09:49] <Absol> Marcus: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#279 [09:49] <Absol> Marcus: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#280 [09:49] <Fries> So i tried deleting advanced systemcare and avg. Still can't log into minecraft
#281 [09:49] <Greymagic27> Fries, Can you try using a mobile hotspot?
#282 [09:49] * Gobe [webchat@188.124.90.121] has quit. (Client Quit)
#283 [09:50] <kxyzar> hey, i've tried migrating my old minecraft premium account from 2011 and i remember the details but not the email, i've been trying to migrate for an hour and still have no luck. Any ideas?
#284 [09:51] <Greymagic27> kxyzar, Hey. Have you emailed mojang support?
#285 [09:51] <Fries> oh my god. It's letting me log in now. So it's my internet provider then?
#286 [09:51] <Greymagic27> Fries, It looks like it. I've seen a few people come in here using the same ISP as you and they've all had the issue
#287 [09:51] <Fries> what can i do
#288 [09:52] <Greymagic27> Fries, Give your ISP a call and ask why they're blocking minecraft
#289 [09:52] <Fries> i see. I will try that then
#290 [09:53] <kxyzar> do you have a link so I can email them please
#291 [09:54] <Greymagic27> kxyzar, Sure. Here you go:
#292 [09:54] <Greymagic27> ??> kxyzar account/send-email
#293 [09:54] <Absol> kxyzar: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#294 [09:54] <Absol> kxyzar: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#295 [09:54] * AsunaYuuki [webchat@b0faa484.bb.sky.com] has joined #minecrafthelp
#296 [09:55] <Marcus> https://paste.ubuntu.com/p/yW7R5yWzjH/
#297 [09:56] * Marcus [webchat@195-215-210-23-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#298 [09:56] <AsunaYuuki> I'm having problems downloading Pixelmon it keeps saying unable to save download? Please can someone explain this? Thank you.
#299 [09:57] <kxyzar> unfortunately I haven't purchased the mojang version of minecraft considering I have an old premium account from 2011 that im trying to gain access to so emailing mojang for support wouldn't be ideal as i have no transaction ID to show
#300 [09:58] <Greymagic27> AsunaYuuki, It looks like something is blocking you from downloading the needed files, let's take a look and see if any running programs could be the cause of your issue:
#301 [09:58] <Greymagic27> ??> AsunaYuuki tools/hjt
#302 [09:58] <Absol> AsunaYuuki: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#303 [09:58] <Absol> AsunaYuuki: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#304 [09:58] <Greymagic27> kxyzar, Give them as much information as you can
#305 [09:59] * Braandn [webchat@DSL-11-48.1scom.net] has joined #minecrafthelp
#306 [09:59] * kxyzar [webchat@cpc143196-seve28-2-0-cust275.13-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#307 [10:01] <Braandn> Hello, I cannot get my Minecraft to run 1.14 or above, and each time I attempt to run it it will simply begin loading the game and then crash. I do notice that when I click the play button it says download 1.14 instead of simply saying play as if it is missing a file or simply unable to download it.
#308 [10:01] <Greymagic27> Braandn, Hey. Let's take a closer look at your crash log:
#309 [10:01] <Greymagic27> ??> Braandn launcher/log-txt
#310 [10:01] <Absol> Braandn: We need to see your full launcher log, which is created in the game directory.
#311 [10:01] <Absol> Braandn: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#312 [10:06] <Braandn> https://paste.ubuntu.com/
#313 [10:06] <Braandn> I think that should have it but I'm not sure
#314 [10:07] <Braandn> https://paste.ubuntu.com/p/fPtDRRTTGj/
#315 [10:07] <Braandn> This is the right one
#316 [10:07] <Greymagic27> Thanks, one second
#317 [10:08] <Greymagic27> Braandn, Is that the whole thing? Nothing at the very bottom missing?
#318 [10:08] <Braandn> I found the missing line
#319 [10:08] <Braandn> One moment
#320 [10:09] <Braandn> https://paste.ubuntu.com/p/2tZJ2WM5nG/
#321 [10:09] * AsunaYuuki [webchat@b0faa484.bb.sky.com] has joined #minecrafthelp
#322 [10:10] <Greymagic27> Braandn, As your exit code is so generic let's run through some things that could cause crashes like yours
#323 [10:11] <Greymagic27> Braandn, A known cause of crashes in minecraft is incompatable software. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#324 [10:11] <Greymagic27> ??> Braandn tools/hjt
#325 [10:11] <Absol> Braandn: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#326 [10:11] <Absol> Braandn: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#327 [10:12] * Fries [webchat@h-98-128-167-51.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#328 [10:13] <Braandn> https://paste.ubuntu.com/p/5WWdWwtsfN/
#329 [10:13] <Greymagic27> Braandn, You've got a piece of malware on your PC called 'premieropinion' known to cause crashes with minecraft. Follow the step below to remove the malware:
#330 [10:13] <Greymagic27> ??> Braandn av/adwcleaner
#331 [10:14] <Absol> Braandn: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#332 [10:14] <Absol> Braandn: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#333 [10:19] * Braandn [webchat@DSL-11-48.1scom.net] has quit. (Quit: webchat.esper.net)
#334 [10:22] * JKeahn [webchat@ip4da14d7d.direct-adsl.nl] has joined #minecrafthelp
#335 [10:22] <JKeahn> hello how do i reactivate my minecraft acc
#336 [10:25] * ChrisYT [webchat@100.90.188.92.dynamic.ftth.abo.nordnet.fr] has joined #minecrafthelp
#337 [10:25] <ChrisYT> I wanted to change some stuff in my account but i don't remember the security details and i don't remember the pass of my old email
#338 [10:32] * NONSONOROBBY [webchat@host196-91-dynamic.7-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#339 [10:34] <NONSONOROBBY> I can't log in to my account anymore. It's been over 2 years since I play the last time I played I stopped working from one day to another
#340 [10:35] <NONSONOROBBY> is there a way to solve the problem?
#341 [10:45] * NONSONOROBBY [webchat@host196-91-dynamic.7-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#342 [10:45] * NONSONOROBBY [webchat@host196-91-dynamic.7-87-r.retail.telecomitalia.it] has quit. (Client Quit)
#343 [10:47] * CCS [webchat@adsl80.65.246.141.manx.net] has joined #minecrafthelp
#344 [10:48] <CCS> Hi there I have an error when trying to download the minecraft .jar file for 1.14.2 has anyone else experienced this?
#345 [10:48] <CCS> Here is the copied error
#346 [10:50] * Bauwert [webchat@p5790AC82.dip0.t-ipconnect.de] has joined #minecrafthelp
#347 [10:50] <Bauwert> Hey
#348 [10:50] <CCS> https://paste.gg/p/anonymous/10dbdc37dd8e4753a384336a7702d2c9
#349 [10:50] <CCS> Hi there!
#350 [10:51] <Bauwert> Mojang Send Me No Emails
#351 [10:51] <Bauwert> And I Come Not in My Account
#352 [10:51] * Ljti [webchat@130-45-64-118.dyn.grandenetworks.net] has joined #minecrafthelp
#353 [10:51] * PoloLaPata [webchat@net-37-182-9-192.cust.vodafonedsl.it] has joined #minecrafthelp
#354 [10:52] * Bauwert [webchat@p5790AC82.dip0.t-ipconnect.de] has quit. (Client Quit)
#355 [10:52] <PoloLaPata> Hello I can't join realms because of GDPR
#356 [10:52] <PoloLaPata> please help
#357 [10:52] * ChrisYT [webchat@100.90.188.92.dynamic.ftth.abo.nordnet.fr] has quit. (Quit: webchat.esper.net)
#358 [10:52] * slip [webchat@cpc76568-dals22-2-0-cust553.20-2.cable.virginm.net] has joined #minecrafthelp
#359 [10:53] <Ljti> Hello, I was trying to load minecraft through the launcher and an error occured that said it was unable to start Java. I tried going to the runtime folder where it was traced, but I don't know what is wrong.
#360 [10:53] * PoloLaPata [webchat@net-37-182-9-192.cust.vodafonedsl.it] has quit. (Client Quit)
#361 [10:53] * harryboa [webchat@cpc97078-uddi27-2-0-cust409.20-3.cable.virginm.net] has joined #minecrafthelp
#362 [10:53] <harryboa> Hello?
#363 [10:54] <harryboa> Im having problems, I cant receive any emails from mojang, after attempting to reset my security questions, I have checked to see if it is marked as spam or the email has been blocked.
#364 [10:55] * bolloq [webchat@c-24-20-43-79.hsd1.or.comcast.net] has joined #minecrafthelp
#365 [10:55] <bolloq> Hullo! looking here to see if there is any answer for the recent superlag in singleplayer!
#366 [10:56] * harryboa [webchat@cpc97078-uddi27-2-0-cust409.20-3.cable.virginm.net] has quit. (Client Quit)
#367 [10:57] * Ljti [webchat@130-45-64-118.dyn.grandenetworks.net] has quit. (Quit: webchat.esper.net)
#368 [10:58] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#369 [10:58] <bolloq> ...reallp shoud take a page from CCP's book and put the help channel into the game itself.
#370 [11:03] * JKeahn [webchat@ip4da14d7d.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#371 [11:06] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#372 [11:11] * kefka296 [webchat@admin51-79.macewan.ca] has joined #minecrafthelp
#373 [11:12] <kefka296> Hello, I migrated my minecraft account to a mojang account. But cannot seem to download the game. Or the game does not show up as purchased
#374 [11:21] * Sater [webchat@187.59.60.136.static.host.gvt.net.br] has joined #minecrafthelp
#375 [11:23] <Sater> in the official website login, no matter how many accounts I create, when I click "enter" nothing happens, at most a security test but n leads to nothing, so I can not buy the game, what can I do?
#376 [11:23] <Sater> not*
#377 [11:24] * SneakyWizard07 [webchat@76.202.114.7] has joined #minecrafthelp
#378 [11:25] <SneakyWizard07> Whenever I click Play in the minecraft launcher the download almost goes to the finish then it says "Not Responding" and then crashes
#379 [11:25] * BoiLama [webchat@5x165x18x7.dynamic.ekat.ertelecom.ru] has joined #minecrafthelp
#380 [11:26] <BoiLama> Здравствуйте! Я хочу бесплатно скачать Minecraft для Android! Я уже купил Minecraft для Windows! Можно ли сделать это?
#381 [11:26] <SneakyWizard07> I am also running 1.14.2 by the way
#382 [11:26] <BoiLama> Hello! I want to free download minecraft for android! I already bought Minecraft for Windows! Is it possible to do this?
#383 [11:27] <BoiLama> ?
#384 [11:28] * Gavin0 [webchat@76-219-158-63.lightspeed.iplsin.sbcglobal.net] has joined #minecrafthelp
#385 [11:28] <Gavin0> yo
#386 [11:29] <Gavin0> I sent a password reset email a bunch of times and I haven't received it yet at all
#387 [11:29] <Gavin0> I was just wondering if it actually could take hours
#388 [11:30] <Gavin0> or if my $27 i spent in 2011 is gone forever
#389 [11:30] <Gavin0> I've been at this for hours and still, absolutely no email
#390 [11:31] <Gavin0> I don't expect anyone here to actually fix this, but I was wondering if that's normal
#391 [11:33] * Sillz [webchat@customer.245.206.204.livas.lv] has joined #minecrafthelp
#392 [11:33] * Sillz [webchat@customer.245.206.204.livas.lv] has quit. (Client Quit)
#393 [11:38] <Gavin0> nvm fuckit imma go be depressed
#394 [11:38] <Absol> Gavin0: Please keep it civil
#395 [11:38] <Gavin0> nvm fuccit imma go be depressed lmao
#396 [11:38] * Gavin0 [webchat@76-219-158-63.lightspeed.iplsin.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#397 [11:42] * Sater [webchat@187.59.60.136.static.host.gvt.net.br] has quit. (Quit: webchat.esper.net)
#398 [11:44] <SneakyWizard07> Can someone help me with my problem above
#399 [11:45] * gilles [webchat@6.242.193.178.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#400 [11:45] <gilles> hello
#401 [11:45] <gilles> my Minecraft is stuck at the mojang screen and it won't open.
#402 [11:45] <gilles> what can i do?
#403 [11:46] <gilles> HELLO?
#404 [11:47] <gilles> HELP ME
#405 [11:53] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#406 [11:59] * Ruzira [webchat@c-73-219-237-192.hsd1.ma.comcast.net] has joined #minecrafthelp
#407 [12:00] <Ruzira> Hi, I don't have access to the email that I had to log onto Minecraft. Is there a way to recover my account and change my email?
#408 [12:02] * kefka296 [webchat@admin51-79.macewan.ca] has quit. (Quit: webchat.esper.net)
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#410 [12:15] * Me8 [webchat@149.22.7.43] has joined #minecrafthelp
#411 [12:15] <Me8> Hello
#412 [12:16] <Me8> Are you there?
#413 [12:16] <SneakyWizard07> anyone?
#414 [12:16] <Me8> I was wondering if you can sync worlds on Xbox?
#415 [12:17] <SneakyWizard07> oh sorry im not a moderator
#416 [12:17] <SneakyWizard07> i also have a problem
#417 [12:17] <Me8> Well fuck the Xbox edition sorry how do I get a moderater
#418 [12:17] <Absol> Me8: Please keep it civil
#419 [12:17] <Me8> Fu cl
#420 [12:17] <Me8> Fu ck
#421 [12:18] <SneakyWizard07> no idea
#422 [12:18] * gilles [webchat@6.242.193.178.dynamic.wline.res.cust.swisscom.ch] has quit. (Quit: webchat.esper.net)
#423 [12:18] <Me8> The Xbox edition and bye there way fu ck cu nt
#424 [12:18] <SneakyWizard07> but ive been waiting for over an hour
#425 [12:18] <Me8> I’m a prick
#426 [12:18] * Absol kicked Me8 from #minecrafthelp (Reason: e8 :Keep it civilized, you are just a human being)
#427 [12:19] * SneakyWizard07 [webchat@76.202.114.7] has quit. (Quit: webchat.esper.net)
#428 [12:19] * gixlex [webchat@6.242.193.178.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#429 [12:20] <gixlex> i need help
#430 [12:20] <gixlex> my Minecraft won't open
#431 [12:20] <gixlex> its stuck at mojang
#432 [12:24] * gixlex [webchat@6.242.193.178.dynamic.wline.res.cust.swisscom.ch] has quit. (Client Quit)
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#434 [12:31] * fen [webchat@02dbe4e0.bb.sky.com] has joined #minecrafthelp
#435 [12:33] <Seliminer> So I hope I dont waste your time. After some time (about 7-8 months) I picked up this game again and logged in the mc launcher as always. Only problem is, I can only play demo. I can even choose from my old version profiles with their old names but they are all just as demo playable
#436 [12:37] * LucasM [webchat@bfb9e474.virtua.com.br] has joined #minecrafthelp
#437 [12:37] <LucasM> hey, can someone help me?
#438 [12:37] <LucasM> i cant receive mojang password redefinition emails
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#440 [12:41] * Sater [webchat@179.186.85.147.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
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#443 [12:45] * Porkyle [~Porkyle@37-130-161-97.bb.dnainternet.fi] has quit. (Quit: good byeee ding ding ding...)
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#445 [12:46] <Sater> in the official website login, no matter how many accounts I create, when I click "enter" nothing happens, at most a security test but n leads to nothing, so I can not buy the game, what can I do?
#446 [12:46] <Sater> Sorry for my absence, my browser disconnected me from the chat.
#447 [12:46] * Porkyle [~Porkyle@37-130-161-97.bb.dnainternet.fi] has joined #minecrafthelp
#448 [12:47] * porkchips [webchat@pool-100-15-73-214.washdc.fios.verizon.net] has joined #minecrafthelp
#449 [12:47] <porkchips> Hello? I'm trying to get an old legacy account to migrate so I can use skins.
#450 [12:47] * JustHow [webchat@5e0983b1.bb.sky.com] has joined #minecrafthelp
#451 [12:47] <JustHow> Hi
#452 [12:48] <porkchips> Hello
#453 [12:48] * JSells [webchat@107-204-85-5.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#454 [12:48] <porkchips> Do you think you could help me?
#455 [12:48] <JustHow> I am keep getting a message when ever join a server (after 1 minute or more) that the remote host has been closed by host
#456 [12:48] <JustHow> any suggestions?
#457 [12:49] <JSells> Hello, my account has been stolen and I honestly don't know how to go about this.
#458 [12:49] * porkchips [webchat@pool-100-15-73-214.washdc.fios.verizon.net] has quit. (Client Quit)
#459 [12:49] * Zander [webchat@ip72-206-0-217.fv.ks.cox.net] has joined #minecrafthelp
#460 [12:49] <JSells> What should I do?
#461 [12:49] <JustHow> Go to minecraft support
#462 [12:49] <JustHow> and follow as it says
#463 [12:50] <JSells> I did it happened almost 2 months ago and it didn't help nor have they replied to my email.
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#465 [12:50] * JSells [webchat@107-204-85-5.lightspeed.stlsmo.sbcglobal.net] has quit. (Client Quit)
#466 [12:50] * Rik01 [webchat@d54C24FFE.access.telenet.be] has joined #minecrafthelp
#467 [12:52] <Rik01> hello i have purchased yesterday a mincraft java game butt i have no recived a code to redeem
#468 [12:52] <Zander> Hello, I just logged onto Minecraft after turning off my console (Xbox One. Windows Edition Minecraft) and my world of Three years isn't there. Me and my friend played it 7hours ago and I saved and Quit, watched my TV turn off and my Xbox turn off while I was logged onto the game. It was a more then 70mb world and we had put Ten hours into it yeste
#469 [12:52] <Zander> rday. I have retrieved the old version of the world cause the new version isn't in the "Can't find your worlds?" tab.
#470 [12:52] * Rik01 [webchat@d54C24FFE.access.telenet.be] has quit. (Client Quit)
#471 [12:53] <Zander> The old world doesn't have nearly everything the new one had
#472 [12:54] <Zander> Anyone know what to do?
#473 [12:55] * Juan [webchat@static-ip-1815845185.cable.net.co] has joined #minecrafthelp
#474 [12:55] * Ugur [webchat@p5785FE74.dip0.t-ipconnect.de] has joined #minecrafthelp
#475 [12:55] <Ugur> My minecraft wont start
#476 [12:56] <Juan> Hello, I need help with my security answers in Mojang to get my minecraft w10 edition.
#477 [12:56] <Ugur> okay
#478 [12:58] * Juan [webchat@static-ip-1815845185.cable.net.co] has quit. (Client Quit)
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#480 [13:04] * SeventyYew57662 [webchat@dsl-189-153-61-249-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#481 [13:05] <SeventyYew57662> Hi, I have a problem with access my Xbox account
#482 [13:07] * SeventyYew57662 [webchat@dsl-189-153-61-249-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#483 [13:11] * metalbin [webchat@31-208-77-208.cust.bredband2.com] has joined #minecrafthelp
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#485 [13:17] * JoseCbB96 [webchat@dsl-189-148-85-254-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#486 [13:20] <JoseCbB96> I hope someone could help me, my problem is about Minecraft "iluination"... Some days ago I restore my PC to clean some stuff, I update Java and made a clean instalation of the game, but when I started the game it was darker than usual,
#487 [13:29] * Tedective [webchat@104-218-66-80.dynamic.allophone.net] has joined #minecrafthelp
#488 [13:35] <Tedective> Heya, when I was a teenager I had someone buy me a beta Minecraft account. It could have been any of like 9 people and one of them is even dead at this point. I've been thinking of getting back into MC but since getting a new computer, my cookies / passwords file is gone and so too is my access to the profile "Tedective".
#489 [13:35] <Tedective> Nobody uses that name, save for one person. Me! I don't want to have to make "TedectiveDefective" or "NotTedective" type names. I'm willing to just buy the profile name again; hell I'll even combine it with Mojang or whatever that promo was that I avoided the entire time I was playing.
#490 [13:37] <Tedective> The only way I can prove that I am Tedective is through other accounts on other games / sites. I hate to say it, but it's a "Trust me" type situation, easiest solution would be to look up how long ago "Tedective" was signed into and delete it because it's been years. I'd then just buy it again.
#491 [13:38] <Tedective> Also hi everybody 👀
#492 [13:38] <mattym> Tedective, Thats not something Mojang will do. If you need to regain access to the account, you will need to provide their accepted proof of ownership.
#493 [13:38] <mattym> ??> Tedective account/trans-id
#494 [13:38] <Absol> Tedective: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#495 [13:39] <mattym> ??> Tedective account/send-email
#496 [13:39] <Absol> Tedective: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#497 [13:39] <Absol> Tedective: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#501 [13:52] <Tedective> ... The account was bought nearly a decade ago, from one of up to 9 people, each with different cards. I've tried this before; that data is in the aether. Checked through my emails, apparently my Minecraft account is in fact merged with my Mojang account, which I do have the password / tied email for... Hmm. Damnit it's the Windows 10, unowned, uns
#502 [13:52] <Tedective> kinned version. Think I'll actually have to completely reset my username preference... Disgusting to do for the first time...
#503 [13:52] * ZombieTech [webchat@toroon0812w-lp140-01-64-229-13-4.dsl.bell.ca] has joined #minecrafthelp
#504 [13:54] <ZombieTech> Anyone have some insight into managing a couple dozen Minecraft Accounts? Have had inconsistent behavior with Mojang when it comes to alias email services as the primary "unique" account email for each.
#505 [14:02] * joe [webchat@211.123.200.146.dyn.plus.net] has joined #minecrafthelp
#506 [14:03] <joe> okay so i bought a reasource pack and i got the email stating that the purchase went though however i do no have the pack on my account
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#508 [14:06] * CCS [webchat@adsl80.65.246.141.manx.net] has quit. (Quit: webchat.esper.net)
#509 [14:07] * Sater [webchat@179.186.85.147.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#510 [14:07] <Sater> in the official website login, no matter how many accounts I create, when I click "enter" nothing happens, at most a security test but n leads to nothing, so I can not buy the game, what can I do?
#511 [14:07] * JoseCbB96 [webchat@dsl-189-148-85-254-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#512 [14:08] <joe> sater are you looking to get the windows 10 version?
#513 [14:09] <Sater> i dont have windows 10 version
#514 [14:10] <Sater> my windows is windows7
#515 [14:11] * RawCape [webchat@ip4da91ac6.direct-adsl.nl] has joined #minecrafthelp
#516 [14:11] <RawCape> I'm currently not able to access my account, I've tried following the migration steps as the previous time I played minecraft was still when the username-login system was active. It says I already have a Mojang account, I tried sending a password request, but am not getting any emails(not in my spam folder either) even after waiting for a while. I
#517 [14:11] <RawCape> did manage to find my transaction code, so I decided to contact you through here.
#518 [14:12] <JoseCbB96> Hey guys! I hope some of you could help me with my problem... A few days ago I made a full PC restoration, I update programs, the operative system, but when I install the game and I ran it, ilumination and shadows was darker than usual, I change settings to higher resolution posible but I still have a tiny diference. I reistall game several times a
#519 [14:12] <JoseCbB96> nd nothing change. In years of playing is the first time that
#520 [14:12] <JoseCbB96> That I have a problem such as this
#521 [14:14] <JoseCbB96> Even the launcher of the game is running bad!
#522 [14:15] * joe [webchat@211.123.200.146.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#523 [14:19] <Tedective> You know? I think I might just be able to use "Tedective" for my username after all, there wasn't any hiccup with registering the username, just paying over seas lmao, told an anti-fraud agent to tell her friends to buy Minecraft
#524 [14:27] * tberhenke [webchat@174-22-122-124.dvnp.qwest.net] has joined #minecrafthelp
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#526 [14:31] * BapeFox [webchat@70-127-181-7.res.bhn.net] has joined #minecrafthelp
#527 [14:31] <BapeFox> hi
#528 [14:32] <Greymagic27> BapeFox, Hey. What's the issue?
#529 [14:32] <BapeFox> my minecraft keeps crashing on 1.8.9
#530 [14:32] <BapeFox> can you help
#531 [14:33] <Greymagic27> BapeFox, We only support the latest release here. Does it also happen on 1.14.2?
#532 [14:33] <BapeFox> No
#533 [14:33] <BapeFox> but
#534 [14:33] <BapeFox> it says graphic drivers need to be updated
#535 [14:33] <BapeFox> but ive already updated them
#536 [14:35] <Greymagic27> BapeFox, Let's take a look at the issue to see if we can allow you to play ealier versions:
#537 [14:35] <Greymagic27> ??> BapeFox launcher/log
#538 [14:35] <Absol> BapeFox: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#539 [14:36] * Sater [webchat@179.186.85.147.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#540 [14:39] <BapeFox> https://paste.ubuntu.com/p/qTyBgvNq3f/
#541 [14:39] <BapeFox> there
#542 [14:40] <Greymagic27> BapeFox, Try installing this driver: https://downloadcenter.intel.com/download/28694/Intel-Graphics-Driver-for-Windows-15-45-?product=88355
#543 [14:41] <BapeFox> ive already done that
#544 [14:42] <Greymagic27> BapeFox, Could you follow these steps to get a gamelog? I'd like to see what error message it's giving you
#545 [14:42] <Greymagic27> ??> BapeFox launcher/log
#546 [14:42] <Absol> BapeFox: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#547 [14:44] <BapeFox> https://paste.ubuntu.com/p/qTyBgvNq3f/
#548 [14:45] <Greymagic27> BapeFox, That's your DXDiag. I need the game log :P
#549 [14:47] <BapeFox> oh
#550 [14:48] * HelpLoadingWorld [webchat@c-76-30-92-242.hsd1.tx.comcast.net] has joined #minecrafthelp
#551 [14:49] <BapeFox> https://paste.ubuntu.com/p/x67q8GTZMw/
#552 [14:49] * Sater [webchat@179.186.85.147.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#553 [14:49] <Greymagic27> BapeFox, That's still your dxdiag. I'm looking for the gamelog that the game makes when it launches. Follow these steps to know how to get it: https://minecraftirc.net/support-articles/get-minecraft-log/
#554 [14:50] <BapeFox> i did that
#555 [14:50] <Sater> in the official website login, no matter how many accounts I create, when I click "enter" nothing happens, at most a security test but n leads to nothing, so I can not buy the game, what can I do?
#556 [14:50] <Sater> and no, i don't have windows 10
#557 [14:50] <Greymagic27> BapeFox, The thing you sent was a dxdiag
#558 [14:50] <Greymagic27> Sater, Hey. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#559 [14:50] <Greymagic27> ??> Sater tools/hjt
#560 [14:50] <Absol> Sater: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#561 [14:50] <Absol> Sater: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#562 [14:52] <Sater> I will trust you, as you said is a bit scary, but if I need to lower minecraft, I have no other choice
#563 [14:53] <Sater> dowloawd*
#564 [14:53] <Greymagic27> Sater, If you're unsure about the tool, we have another one which does the same job but takes around 5 minutes longer
#565 [14:53] <Greymagic27> Would you like the link to the other tool?
#566 [14:53] <HelpLoadingWorld> Hi, I run Minecraft 1.14.2 on my Mac. The game launches and loads fine. When I create a new world , the world generates to 100% but then turns to a "saving world" screen text and the game crashes. The detail of the error is: "Description: mouseClicked event handler
#567 [14:53] <HelpLoadingWorld> java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection
#568 [14:54] <Sater> well, I guess in that case it does not make so much difference, obg for the help, I will follow your instructions if you have more
#569 [14:54] <Greymagic27> HelpLoadingWorld, What's your mac username?
#570 [14:54] * Please_help [webchat@cpe-184-153-111-169.nyc.res.rr.com] has joined #minecrafthelp
#571 [14:54] <Please_help> Hello. I have a question. When you deactivate your mojang account, you need to verify you own the account in order to reactivate it. In what ways can i verify? Thanks :)
#572 [14:55] <Greymagic27> Sater, If you're fine with running the 'hijackthis' tool then go ahead with following the steps. If not just say and I'll link you to the other set of steps :D
#573 [14:56] <HelpLoadingWorld> my username is "Li"
#574 [14:56] <Sater> its very scary
#575 [14:56] <Greymagic27> Sater, Alright. Here are the steps for the other tool I mentioned:
#576 [14:56] <HelpLoadingWorld> I have the details of the crash but I don't know how to attach it here
#577 [14:56] <Greymagic27> ??> Sater tools/otl
#578 [14:56] <Absol> Sater: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on https://paste.ubuntu.com.
#579 [14:56] <Absol> Sater: Download OTL here: https://oldtimer.geekstogo.com/OTL.exe
#580 [14:57] <Greymagic27> HelpLoadingWorld, Details of the crash would be great. You can send them using this:
#581 [14:57] <Greymagic27> ??> HelpLoadingWorld paste
#582 [14:57] <Absol> HelpLoadingWorld: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#583 [14:58] <Greymagic27> Please_help, Hey. I believe that you need to email mojang to activate your account again. Do you need their contact information?
#584 [14:58] <HelpLoadingWorld> https://paste.ubuntu.com/p/CSXxf8Ypr3/
#585 [14:58] <JoseCbB96> Hello guys!
#586 [14:58] * JoseCbB96 [webchat@dsl-189-148-85-254-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#587 [14:58] <Sater> okay
#588 [14:59] * Porkyle [~Porkyle@37-130-161-97.bb.dnainternet.fi] has quit. (Quit: good byeee ding ding ding...)
#589 [14:59] * JoseCbB96 [webchat@dsl-189-148-85-254-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#590 [14:59] <JoseCbB96> Hello guys
#591 [15:00] <Greymagic27> HelpLoadingWorld, Hey. Could you try checking for mac updates?
#592 [15:00] <Greymagic27> JoseCbB96, Howdy. Check the brightness setting in 'video settings'. It may be set at 'moody'
#593 [15:00] * Porkyle [~Porkyle@37-130-161-97.bb.dnainternet.fi] has joined #minecrafthelp
#594 [15:04] * Joe [webchat@79-69-119-2.dynamic.dsl.as9105.com] has joined #minecrafthelp
#595 [15:04] <JoseCbB96> Thanks, But actually is not about settings, I try to change that, Fancy graphics, full Smooth Lightning, max Particles... The game works greate, no lag, no crash... Is just that... Dark textures, even after start the game... The launcher have this problem too
#596 [15:04] * Joe [webchat@79-69-119-2.dynamic.dsl.as9105.com] has quit. (Client Quit)
#597 [15:04] <Greymagic27> JoseCbB96, I see. I've sadly got to pop off for the night. Hopefully another volunteer will logon and take over. Sorry about that!
#598 [15:05] <JoseCbB96> Its okay! No problem
#599 [15:05] <HelpLoadingWorld> I do have a software update available I will report back if it fixes the problem thanks!
#600 [15:06] <Sater> This is still scary
#601 [15:06] <Sater> but not as much as before
#602 [15:06] * HelpLoadingWorld [webchat@c-76-30-92-242.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#603 [15:12] <JoseCbB96> Hello
#604 [15:12] <Sater> i did
#605 [15:12] <Sater> made
#606 [15:12] <Sater> very afraid but I did
#607 [15:14] * Tatun [webchat@dsl-189-157-232-86-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#608 [15:15] <JoseCbB96> Hello
#609 [15:15] <Tatun> Hello, I recently bought a mine coin pre paid card and I don't know how to cash it on my nintendo switch.
#610 [15:17] * Tatun [webchat@dsl-189-157-232-86-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
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#612 [15:22] * Lekulas [webchat@p5DCB9BF4.dip0.t-ipconnect.de] has joined #minecrafthelp
#613 [15:23] <Sater> Greymagic27 I do not want to bother you but I'm so afraid that I'm a little desperate.
#614 [15:23] <Lekulas> hi i have the unable to save Problem with the launcher and i dont have bytefence on my Computer i dont no what to do and i want to Play this game
#615 [15:24] * JoseCbB96 [webchat@dsl-189-148-85-254-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#616 [15:33] * HelpLoadingWorld [webchat@c-76-30-92-242.hsd1.tx.comcast.net] has joined #minecrafthelp
#617 [15:35] * sereinoir [webchat@h69-129-163-155.chctok.dsl.dynamic.tds.net] has joined #minecrafthelp
#618 [15:35] <sereinoir> hi
#619 [15:35] <Tedective> Playing Minecraft on a friend's server as Tedective :D
#620 [15:35] * Jesus_69_Christ [webchat@host213-122-142-198.range213-122.btcentralplus.com] has joined #minecrafthelp
#621 [15:36] <sereinoir> i reset my email for my mojang account because someone had access to the other email. somehow the email wasnt changed at all except it was also deleted so i cant reset my password!
#622 [15:36] * sereinoir [webchat@h69-129-163-155.chctok.dsl.dynamic.tds.net] has quit. (Client Quit)
#623 [15:37] <Jesus_69_Christ> when I load my Minecraft and run from the launcher (even in any older version) the loading bar will freeze close to the end and not move, even over a multiple hour period. I have tried completely removing it from my pc but nothing changed, I could do with a hand. thanks
#624 [15:37] * nikhil [webchat@c-73-181-174-192.hsd1.wa.comcast.net] has joined #minecrafthelp
#625 [15:37] <HelpLoadingWorld> Hi I was on recently and asked about a problem relating to my minecraft crashing when loading/generating a world. Here's the crash details: https://paste.ubuntu.com/p/K8wHYn5rHs/ I got advice to update my mac and I just did but the crash is still there. Any other solutions?
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#627 [15:45] * Porkyle [~Porkyle@37-130-161-97.bb.dnainternet.fi] has joined #minecrafthelp
#628 [15:51] * OG_confuzzled [webchat@c-71-237-120-36.hsd1.co.comcast.net] has joined #minecrafthelp
#629 [15:52] <OG_confuzzled> i can not launch mincraft without it crashing
#630 [15:52] * Tedective [webchat@104-218-66-80.dynamic.allophone.net] has quit. (Quit: webchat.esper.net)
#631 [15:52] * Tedective [webchat@104-218-66-80.dynamic.allophone.net] has quit. (Quit: webchat.esper.net)
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#633 [15:53] * OG_confuzzled [webchat@c-71-237-120-36.hsd1.co.comcast.net] has joined #minecrafthelp
#634 [15:53] <OG_confuzzled> my mincraft cant launch
#635 [15:54] * OG_confuzzled [webchat@c-71-237-120-36.hsd1.co.comcast.net] has quit. (Client Quit)
#636 [15:56] <Sater> i still can't loguin in minecraft.net
#637 [15:58] <Sater> login*
#638 [15:58] * Mimikri [webchat@ip5f5acfe5.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#639 [16:00] <Mimikri> Hi I, got a problem with 1.14.2. since i updated to the new version i can't start the game via launcher. I reinstalled it too but nothing works. It starts and craches after a few seconds on the white loading screen with the mojanglogo
#640 [16:08] * nikhil [webchat@c-73-181-174-192.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#641 [16:08] * HelpLoadingWorld [webchat@c-76-30-92-242.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#642 [16:11] * Alec [webchat@68-118-250-238.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#643 [16:11] <Alec> hi
#644 [16:12] * Alec [webchat@68-118-250-238.dhcp.oxfr.ma.charter.com] has quit. (Client Quit)
#645 [16:13] * Jesus_69_Christ [webchat@host213-122-142-198.range213-122.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#646 [16:19] * Mimikri [webchat@ip5f5acfe5.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#647 [16:19] <Mimikri> so I reinstalled Java and Minecraft again and it don't work
#648 [16:21] * philipp [webchat@dslb-092-072-169-141.092.072.pools.vodafone-ip.de] has joined #minecrafthelp
#649 [16:21] * jonatan [webchat@cable-181-132-79-246.une.net.co] has joined #minecrafthelp
#650 [16:21] <jonatan> hi
#651 [16:21] * philipp [webchat@dslb-092-072-169-141.092.072.pools.vodafone-ip.de] has quit. (Client Quit)
#652 [16:22] <jonatan> Can somebody help me ? with a small response
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#656 [16:43] <Jett> My minecraft starts up then says its not responding. pls help.
#657 [16:44] * minitti [webchat@pool-173-73-245-137.washdc.fios.verizon.net] has joined #minecrafthelp
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#660 [16:47] <Rattlingnine> Haven't been on my MC account for a while and havent updated/migrated to the new stuff. I was young when I first got MC and dont know what email or password I had or what card was used or anything along those lines that I need to migrate it.
#661 [16:47] <minitti> I want to purchase minecraft Java Edition for my daughter. I am logged into her account. I am entering my credit card information. I get an error message (An error occurred while placing order, please verify credit card info and try again), despite having checked and rechecked that I have entered my credit card information for accuracy. I have trie
#662 [16:47] <minitti> d this on two different browsers on two different days with the same outcome. Ideas?
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#665 [16:54] <jonathan_999> hola
#666 [17:01] * Please_help [webchat@cpe-184-153-111-169.nyc.res.rr.com] has joined #minecrafthelp
#667 [17:01] <Please_help> Greymagic27 i was asking in what ways can you verify that you own the account in order to reactivate your account.
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#672 [17:26] <Hayley> Java SE binary has stopped responding, after 3s in a world :/
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#674 [17:28] * Kat [webchat@85-211-164-249.dynamic.dsl.as9105.com] has joined #minecrafthelp
#675 [17:29] <Kat> Hello, I think I have made two accounts with the same email and password because one was an "old" account and one is new, when trying to connect my "Old" account to Mojang its connected the new one and I think I have somehow lost my old one... Any tips?
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#681 [18:05] <Hayley> My minecraft crashes after 3 seconds ingame
#682 [18:06] <Hayley> I have the pastebin link
#683 [18:06] <Hayley> https://paste.ubuntu.com/p/P6Y5Wdx9RX/
#684 [18:10] * Anthony [webchat@S0106f0f249e00eb3.vs.shawcable.net] has joined #minecrafthelp
#685 [18:10] <Anthony> can I return the game
#686 [18:11] * Farquarl [webchat@78.250.77.161] has joined #minecrafthelp
#687 [18:11] <Farquarl> Hey qui peux me payer un compte minecraft prenium please
#688 [18:12] <Hayley> hello?
#689 [18:12] <Farquarl> hey
#690 [18:13] <Farquarl> please hayley help my
#691 [18:13] * isuspira [webchat@189.221.211.29] has joined #minecrafthelp
#692 [18:13] <isuspira> hola
#693 [18:13] <Farquarl> hola
#694 [18:13] <isuspira> tengo un problema
#695 [18:13] <Farquarl> si
#696 [18:13] <Farquarl> mi minecraft no marcha
#697 [18:13] <isuspira> el tipico error del Opengl de windows 10
#698 [18:14] <isuspira> ese es mi problema
#699 [18:14] <Hayley> Iam no speako spanisho
#700 [18:14] <isuspira> hi
#701 [18:15] <Farquarl> Finalmente, no sé lo que está pasando con mi cuenta de Minecraft, por lo que gané la cuenta, por favor tenga algo de dinero para ayudarme a comprar una.
#702 [18:15] <isuspira> i m speak english but little
#703 [18:16] <Farquarl> please help me, who can pay me a new minecraft account!
#704 [18:17] <Farquarl> ppllsss
#705 [18:17] <isuspira> cuanto dinero tienes?
#706 [18:17] <Farquarl> cero
#707 [18:17] <isuspira> ._.
#708 [18:17] <Farquarl> pllss
#709 [18:18] * isuspira [webchat@189.221.211.29] has quit. (Client Quit)
#710 [18:18] <Farquarl> Ya tengo la cocina para mi cargador de portátil tiene 30 euros.
#711 [18:19] <Farquarl> Absol
#712 [18:19] <Farquarl> Hayley
#713 [18:19] <Farquarl> pls help my
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#721 [18:41] <mhiggy> hi i have been having trouble with the new 1.14.2 version. my game crashes everytime i join a game. i have found its a intel graphics card driver problem and the vbo setting
#722 [18:42] * thoolihan [~thoolihan@cpe-173-88-146-249.neo.res.rr.com] has joined #minecrafthelp
#723 [18:43] <EnderOJ> Hello Its been a while since I've logged in on Minecraft Java Edition and I got logged out I do not know what email I used
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#725 [18:46] * Light [webchat@177-84-238-2.infortek.net.br] has joined #minecrafthelp
#726 [18:47] <Light> it keeps saiyng that couldnt connect to server but i can log in in the minecraft.net
#727 [18:49] * Hayley [webchat@142.162.224.31] has joined #minecrafthelp
#728 [18:49] <Hayley> someone please help
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#730 [18:54] * nniko123 [webchat@86-60-129-221.dynamic.lounea.fi] has joined #minecrafthelp
#731 [18:54] <nniko123> hello
#732 [18:55] <nniko123> i cant log in to my minecraft account
#733 [18:55] * nniko123 [webchat@86-60-129-221.dynamic.lounea.fi] has quit. (Client Quit)
#734 [18:56] <lilsmash1313> i'm getting an error when downloading minecraft 1.5.2 it states "Unable to extract native files" and the details are here :https://pastebin.com/LDkAbrJk
#735 [19:03] <Hayley> hello
#736 [19:04] * JustJrab [webchat@75-15-244-128.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#737 [19:04] <JustJrab> hello!
#738 [19:04] <Farquarl> Hayley hey alors
#739 [19:04] <JustJrab> I have an issue when trying to load up minecraft
#740 [19:05] <JustJrab> it gets to about 9/10s loaded and crashes
#741 [19:08] <Hayley> https://paste.ubuntu.com/p/GYKqdfQxRQ/
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#744 [19:10] <joshua> I got the wrong version of minecraft and it said that it had the base game and i paid 60$ for the game itself then i was told i need the other one can i get a refund ?
#745 [19:10] <joshua> and i never got the java base game
#746 [19:10] <fiveonizm> Hello, I'm having trouble launching the new 1.14 update, I open my launcher and hit "Play" then it looks like it's going to load up then I get a message saying "java Se binary not working" I've tried reinstalling my minecraft game, reinstalling java, and updating my drivers and nothing is helping me fix it, does anyone know how to fix this?
#747 [19:11] * Nick [webchat@c-73-17-9-247.hsd1.ma.comcast.net] has joined #minecrafthelp
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#751 [19:13] <GSchmutz> Hey, I havent logged into my Minecraft account since 2017 and i cannot recover the account, even thought i am sending the password reset to the right email account
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#755 [19:13] <duck> i bought minecraft and then i factory reseted my computer how do i download it again
#756 [19:14] <GSchmutz> you can just download it off the minecraft wbsite i believe
#757 [19:14] * duck [webchat@162-206-0-51.lightspeed.wepbfl.sbcglobal.net] has quit. (Client Quit)
#758 [19:14] <fiveonizm> anyone know how to fix the "Java Se Binary not working" issue?
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#762 [19:19] <Hayley> hello
#763 [19:20] <Hayley> fiveonizm i had the same issue
#764 [19:20] <Hayley> still having it
#765 [19:20] * Anthony [webchat@S0106f0f249e00eb3.vs.shawcable.net] has joined #minecrafthelp
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#767 [19:21] <Anthony> how can i return the game i was going to buy windows 10 edition?
#768 [19:21] <FV350> hello, i can´t log in to minecraft.net and the minecraft launcher
#769 [19:22] * Hayley [webchat@142.162.224.31] has quit. (Quit: webchat.esper.net)
#770 [19:23] * Austin [webchat@ip98-167-246-44.ph.ph.cox.net] has joined #minecrafthelp
#771 [19:23] <Austin> Hey!
#772 [19:23] <Austin> Anyone there
#773 [19:23] * Austin [webchat@ip98-167-246-44.ph.ph.cox.net] has quit. (Client Quit)
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#776 [19:25] <Austin> Hi guys, I've been having this problem for like 2 months where I cannot open Minecraft Java and the launcher like fades in from the side. I contacted Mojang, updated my Java, reinstalled, etc. I have pics also. thanks!
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#780 [19:31] * kingjohn [webchat@cpe-104-174-29-36.socal.res.rr.com] has joined #minecrafthelp
#781 [19:31] <kingjohn> please can you help
#782 [19:32] <kingjohn> my Minecraft is not downloading
#783 [19:32] <kingjohn> hello
#784 [19:44] * nutty [webchat@76-214-158-194.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#785 [19:44] * Scraps [webchat@c-24-18-82-194.hsd1.wa.comcast.net] has joined #minecrafthelp
#786 [19:45] <Scraps> hello
#787 [19:45] * nutty [webchat@76-214-158-194.lightspeed.snantx.sbcglobal.net] has quit. (Client Quit)
#788 [19:47] <Scraps> i had a question about minecraft versions
#789 [19:47] <Scraps> i want to make a copy of the same exact version in the folder but when i play the renamed copy i'm given an error
#790 [19:51] * slash6 [webchat@jkvlon0504w-grc-05-69-157-60-119.dsl.bell.ca] has joined #minecrafthelp
#791 [19:51] <slash6> hi
#792 [19:51] <slash6> anyone there?
#793 [19:52] <Scraps> i am
#794 [19:52] <Scraps> not a mod tho
#795 [19:53] <slash6> how to get them to migrate old account if it fails?
#796 [19:53] <slash6> dont want to buy again
#797 [19:53] <Scraps> wdym?
#798 [19:54] <slash6> what?
#799 [19:54] <Scraps> what do you mean?
#800 [19:54] <slash6> i had not login to my old account for while and now they have a new account system
#801 [19:55] <slash6> i tried to migrate my account and it did not work
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#805 [19:57] <joshua> There was a problem with my minecraft game windows 10 when it says that i could get the base game and i wanted to get the java one and i never got it i even paid 60$ for it do you think i can have a refund?
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#811 [20:00] <joshua> So i bought the windows 10 version of minecraft and it told me it came with the base game and i paid 60$ for it i was just hoping to gte the java version and refund my windows 10 version
#812 [20:04] * sara4 [webchat@ip68-104-162-149.ph.ph.cox.net] has joined #minecrafthelp
#813 [20:04] <sara4> it wont let me download what I need
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#816 [20:10] * JQuinn [webchat@pool-71-185-40-203.phlapa.fios.verizon.net] has joined #minecrafthelp
#817 [20:11] <JQuinn> I'm unsure how to migrate my legacy account if I do not know my old email?
#818 [20:18] * Shane [webchat@cpe-174-109-57-200.nc.res.rr.com] has joined #minecrafthelp
#819 [20:21] <Shane> I cannot connect to minecraft on my laptop, Java Virtual Machine Launcher 'Could not create the Java Virtual Machine. Unrecognized option: -16:+UnlockExperimentalVMOptions
#820 [20:22] * Nick [webchat@ool-44c0e048.dyn.optonline.net] has joined #minecrafthelp
#821 [20:22] * Nick is now known as Guest95102
#822 [20:22] <Guest95102> i had minecraft on my pc about 10 years ago and i got a new one so i dont remember my old email and password and i dont have the transaction id
#823 [20:23] <Guest95102> can anyone help
#824 [20:23] <JQuinn> im here for the same issue
#825 [20:23] <Shane> do you have your Minecraft email?
#826 [20:23] <Guest95102> any progress?
#827 [20:23] <Guest95102> i have no clue which email i used, i tried to go to aol and it says the email i thought i used was inactive
#828 [20:23] <JQuinn> nah. and that's my issue, I don't know my old Minecraft email. its from years ago
#829 [20:24] <JQuinn> think I might just have to buy a new account :/
#830 [20:24] <Shane> So you don't have the email anymore, or just cannot remember which one it was?
#831 [20:24] <Guest95102> i dont wanna spend $30 on a came i have
#832 [20:24] <Guest95102> yes that is my problem
#833 [20:24] <JQuinn> i can't remember, it sounds like he doesn't have it anymore
#834 [20:25] <Guest95102> i dont have the email i used
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#836 [20:26] <Guest95102> so my situation is i dont have the same email that i used 10 years ago and idk how to get my account back
#837 [20:26] <Shane> You can contact Mojang directly and give them the ones you remember, if it's legit they will email you reset instructions. If you no longer have that email, best guess is but a new one.
#838 [20:27] <Shane> But I'm not mojang, just a user as well
#839 [20:27] <Guest95102> ughh i cant spend $30 rn lmao
#840 [20:27] <Guest95102> im tryna have some fun w the boys lol
#841 [20:27] <JQuinn> big oof. thanks for the help. hope your error gets an answer
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#843 [20:31] <Shane> thx
#844 [20:43] * chums [webchat@25-240-234-64.skybeam.com] has joined #minecrafthelp
#845 [20:44] <chums> i cant remember my passwork havent been on my account in a while and its not going through to my email how do i fix that?
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#848 [20:53] <koho> everytime I go to launch Minecraft it comes up as the asset index is corrupted
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#850 [20:54] * Sky [webchat@cpe-172-72-49-227.carolina.res.rr.com] has joined #minecrafthelp
#851 [20:54] <Sky> hey uh
#852 [20:54] <Sky> im getting this issue, im trying to install 1.14.2 and im getting an error called "Unable to save download. enp.json"
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#858 [20:58] <zack> hello! it seems to be a common issue on the bug tracker, but has anyone found a fix for the launcher crashing immediately after I hit 'play' with nothing outputting to the crash log?
#859 [21:01] <zack> Sometimes it says "Process crashed with error code 10"
#860 [21:09] * ashleymae [webchat@104-1-22-49.lightspeed.oshkwi.sbcglobal.net] has joined #minecrafthelp
#861 [21:11] <ashleymae> Hi, I have a question regarding Minecraft Windows 10. The code I received claims I already redeemed it but I can't to seem a copy of it anywhere?
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#863 [21:12] <ashleymae> I tried to email someone for help, but it's taking longer than I imagined.
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#866 [21:19] * Eddie [webchat@67-8-201-223.res.bhn.net] has joined #minecrafthelp
#867 [21:19] <haha> How to install mod 1.13.2
#868 [21:19] * Eddie is now known as Guest70816
#869 [21:20] * Guest70816 [webchat@67-8-201-223.res.bhn.net] has quit. (Client Quit)
#870 [21:21] <haha> How to modify the default path when installing the game?
#871 [21:21] * Eddie [webchat@67-8-201-223.res.bhn.net] has joined #minecrafthelp
#872 [21:22] <haha> How to modify the default path when installing the game?
#873 [21:22] * Eddie [webchat@67-8-201-223.res.bhn.net] has quit. (Client Quit)
#874 [21:22] <haha> Thank you guys.
#875 [21:22] * qwertfdsa0002 [webchat@67-8-201-223.res.bhn.net] has joined #minecrafthelp
#876 [21:23] <qwertfdsa0002> ok so i have an issue with making a minecraft account with an email that used to be linked with another account
#877 [21:24] <qwertfdsa0002> is anyone here that can help
#878 [21:24] <haha> China?
#879 [21:31] <haha> Is anybody there
#880 [21:39] * ha [webchat@nat-oitwireless-outside-vapornet3-140-180-244-44.princeton.edu] has joined #minecrafthelp
#881 [21:40] <ha> Hello, someone migrated my account and I no longer have access.
#882 [21:42] <ha> I also purchased Minecraft way back, before like 2012, when it was still in beta like 1.3 or something.
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#885 [21:45] <Blobfishchin> Hello, does anybody know why migrating my mojang account may have an issue? The only possible issue is that I have lost access to the email the account was created on, but I still remember the email, password, and username. When submitted it says that the username or password is incorrect (although I do not believe either are incorrect)
#886 [21:49] * Blobfishchin [webchat@97-88-136-183.dhcp.fdul.wi.charter.com] has quit. (Quit: webchat.esper.net)
#887 [22:03] <Austin> Hi guys, I've been having this problem for like 2 months where I cannot open Minecraft Java and the launcher like fades in from the side. I contacted Mojang, updated my Java, reinstalled, etc. I have pics also. thanks!
#888 [22:03] * Haydo [webchat@wnpgmb1316w-ds01-57-88.dynamic.bellmts.net] has joined #minecrafthelp
#889 [22:03] <Haydo> hey i keep getting this
#890 [22:03] <Haydo> Process crashed with exit code -805306369
#891 [22:10] * Sky [webchat@cpe-172-72-49-227.carolina.res.rr.com] has quit. (Quit: webchat.esper.net)
#892 [22:11] * Salion [webchat@cpe-74-128-178-216.kya.res.rr.com] has joined #minecrafthelp
#893 [22:12] <Salion> So, i have a realm subscription, and the money just came out for it yesterday, yet my realm says that it is expired ... why?
#894 [22:13] * empire_ride223 [webchat@CPEa84e3fca00d3-CMa84e3fca00d0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#895 [22:13] * CCAlexander [webchat@cpe-184-58-55-119.cinci.res.rr.com] has joined #minecrafthelp
#896 [22:13] <empire_ride223> i cant login to my minecraft account because i forgot my email for the legacy account
#897 [22:14] <CCAlexander> Please help; My game is crashing at start up https://paste.ubuntu.com/p/cmKkybCrxm/ I was on here last night but my power got shut off from a tornado
#898 [22:14] <empire_ride223> hey fuck u
#899 [22:14] <Absol> empire_ride223: Please keep it civil
#900 [22:14] <empire_ride223> i asked first
#901 [22:15] <Salion> lol fighting over who gets helped first... how childish
#902 [22:15] <CCAlexander> I was here first, last night
#903 [22:15] <empire_ride223> jk
#904 [22:15] <empire_ride223> HAHA
#905 [22:15] <empire_ride223> just cheezing
#906 [22:15] <Haydo> o
#907 [22:16] <CCAlexander> Help pleasehttps://paste.ubuntu.com/p/cmKkybCrxm/
#908 [22:16] <CCAlexander> https://paste.ubuntu.com/p/cmKkybCrxm/
#909 [22:17] <CCAlexander> Crashing at start up, it'
#910 [22:18] <empire_ride223> D:
#911 [22:18] <Haydo> mine opens but crashes every time i start a world with
#912 [22:18] <Haydo> Process crashed with exit code -805306369 lmao
#913 [22:18] <empire_ride223> CCAlexander try reinstalling
#914 [22:18] <Haydo> and ive reinstalled mc and java
#915 [22:19] <empire_ride223> @haydo i think your error code means lack of memory
#916 [22:19] <empire_ride223> how much ram do u have?
#917 [22:19] <Haydo> 32gb
#918 [22:20] <empire_ride223> Check your JVM arguments, or remove any resource packs installed for this.
#919 [22:20] <empire_ride223> This might also be caused by malware, such as premieropinion. Running adwcleaner removes it
#920 [22:20] <Haydo> i have 8gb allocated to it
#921 [22:20] <CCAlexander> Help me please.
#922 [22:20] <Haydo> how abt ccleaner
#923 [22:20] <empire_ride223> no
#924 [22:20] <empire_ride223> thats just cache files
#925 [22:20] <Haydo> ill go get adw and come back
#926 [22:20] <Haydo> thx <3
#927 [22:20] <CCAlexander> Can you help me empire?
#928 [22:21] <Haydo> i might be able to
#929 [22:21] <empire_ride223> do you have an error code?
#930 [22:21] <Haydo> if not turn on game logs
#931 [22:22] <CCAlexander> https://paste.ubuntu.com/p/cmKkybCrxm/
#932 [22:22] <CCAlexander> I have that
#933 [22:22] <CCAlexander> Wdym error code
#934 [22:22] <Haydo> do you have a certe
#935 [22:22] <Haydo> e
#936 [22:22] <Haydo> e
#937 [22:22] <Haydo> e
#938 [22:22] <Haydo> e
#939 [22:23] <empire_ride223> CCAlexander if ur grame crashes
#940 [22:23] <CCAlexander> a what?
#941 [22:23] <empire_ride223> a code might come out like it did for haydo
#942 [22:23] <empire_ride223> game*
#943 [22:23] <CCAlexander> Let metryto run it again and see
#944 [22:23] * Haydo [webchat@wnpgmb1316w-ds01-57-88.dynamic.bellmts.net] has joined #minecrafthelp
#945 [22:23] <empire_ride223> alright palmer
#946 [22:23] <Haydo> legit so sorry
#947 [22:23] <Haydo> hit a mouse bind
#948 [22:23] <empire_ride223> dude where are the volunteers
#949 [22:23] <Haydo> no clue tbh
#950 [22:23] <Haydo> ive been trying to fix my game for a month.
#951 [22:24] <Haydo> honestly thinking of bringing in my pc just to tell them to fucking fix mc
#952 [22:24] <Absol> Haydo: Please keep it civil
#953 [22:24] <Haydo> cant go onto my server
#954 [22:24] <empire_ride223> LOL
#955 [22:24] <empire_ride223> i think honestly
#956 [22:24] <empire_ride223> if u are desperate
#957 [22:24] <empire_ride223> u could just do a fresh os
#958 [22:24] <Haydo> i am lmao
#959 [22:24] <Haydo> i cant admin my server rn
#960 [22:24] <CCAlexander> My game says
#961 [22:25] <Haydo> hmmm
#962 [22:25] <CCAlexander> The game crashed whilst initializing game
#963 [22:25] <CCAlexander> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#964 [22:25] <Haydo> i have a lot
#965 [22:25] <Haydo> have you updated drivers?
#966 [22:25] <empire_ride223> yea
#967 [22:25] <CCAlexander> I think I tried to
#968 [22:25] <empire_ride223> just sounds like a driver issue
#969 [22:25] <CCAlexander> this computer has windows 10 but didnt have it when I first got it, someone put it on here thats why I think itsnot working
#970 [22:25] <Haydo> also empire i have one thing that i know is detected as malwre but its not
#971 [22:25] <empire_ride223> download the gpu specific company driver program
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#973 [22:26] <empire_ride223> i think thats not the issue then
#974 [22:26] <Haydo> ill keep scanning
#975 [22:26] <empire_ride223> maybe check ur firewalls?
#976 [22:26] <Haydo> they are up
#977 [22:26] <CCAlexander> How do I do that
#978 [22:26] <empire_ride223> bruv
#979 [22:26] <empire_ride223> thats the os
#980 [22:26] <empire_ride223> not the gpu
#981 [22:26] <CCAlexander> Check firewalls for?
#982 [22:26] <CCAlexander> huh lol
#983 [22:27] <Haydo> CCAlexander firewall is for me not you
#984 [22:27] <CCAlexander> oh okay
#985 [22:27] <empire_ride223> Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
#986 [22:27] <CCAlexander> What do I do :(
#987 [22:27] <Haydo> go to settings
#988 [22:27] <empire_ride223> https://downloadcenter.intel.com/product/80939/Graphics-Drivers
#989 [22:27] <Haydo> go to your drivers
#990 [22:27] <Haydo> or that lol
#991 [22:27] <CCAlexander> U talking to me?
#992 [22:27] <empire_ride223> yea just find ur os
#993 [22:27] <empire_ride223> on the website i sent
#994 [22:27] <empire_ride223> download it
#995 [22:27] <empire_ride223> update ur drivers
#996 [22:27] <empire_ride223> restart
#997 [22:27] <empire_ride223> and i think u should be good
#998 [22:28] <empire_ride223> CCAlexander
#999 [22:28] <CCAlexander> OS like Windows 10 update then restart my computer?
#1000 [22:28] <empire_ride223> nono
#1001 [22:28] <empire_ride223> https://downloadcenter.intel.com/product/80939/Graphics-Drivers
#1002 [22:28] <empire_ride223> go on here^
#1003 [22:28] <empire_ride223> find the windows 10 version
#1004 [22:28] <empire_ride223> download it and run it
#1005 [22:28] <empire_ride223> update ur graphics card not your os
#1006 [22:28] <CCAlexander> Theres 3 types of windows 10s how do Ik which one
#1007 [22:29] <empire_ride223> 15.40
#1008 [22:30] <CCAlexander> Okay doing that now Ill be back
#1009 [22:30] * Haydo [webchat@wnpgmb1316w-ds01-57-88.dynamic.bellmts.net] has joined #minecrafthelp
#1010 [22:30] <empire_ride223> u probably have to restart after u update ur drivers
#1011 [22:30] <CCAlexander> okay
#1012 [22:30] <CCAlexander> do I just click get started when I select 15.40
#1013 [22:31] <empire_ride223> i think
#1014 [22:31] <empire_ride223> the second one from available downloads
#1015 [22:31] <CCAlexander> okay
#1016 [22:32] <qwertfdsa0002> ok so i have an issue with making a minecraft account with an email that used to be linked with another account
#1017 [22:32] <qwertfdsa0002> is anyone here that can help
#1018 [22:32] * lonzo911 [webchat@108-246-21-66.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#1019 [22:32] <empire_ride223> nope
#1020 [22:32] <empire_ride223> nobody is fucking here
#1021 [22:32] * Absol kicked empire_ride223 from #minecrafthelp (Reason: mpire_ride223 :Keep it civilized, you are just a human being)
#1022 [22:32] * lonzo911 [webchat@108-246-21-66.lightspeed.frokca.sbcglobal.net] has quit. (Client Quit)
#1023 [22:32] <Haydo> yikes
#1024 [22:32] <qwertfdsa0002> someone just got kicked tho
#1025 [22:32] <Haydo> absol a bot
#1026 [22:32] <Haydo> watch
#1027 [22:33] <Haydo> fuck
#1028 [22:33] * Absol kicked Haydo from #minecrafthelp (Reason: aydo :Keep it civilized, you are just a human being)
#1029 [22:33] <CCAlexander> ?
#1030 [22:33] * notempire [webchat@CPEa84e3fca00d3-CMa84e3fca00d0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1031 [22:33] <notempire> hey guys
#1032 [22:33] <notempire> im definetley not empire
#1033 [22:33] <notempire> def not
#1034 [22:33] * Haydo [webchat@wnpgmb1316w-ds01-57-88.dynamic.bellmts.net] has joined #minecrafthelp
#1035 [22:33] <notempire> maybe am
#1036 [22:33] <Haydo> lel
#1037 [22:33] <Haydo> i also got the boot
#1038 [22:33] <notempire> too many swear words?
#1039 [22:33] <Haydo> yes
#1040 [22:33] <Haydo> brb
#1041 [22:34] <qwertfdsa0002> n word
#1042 [22:34] * Haydo [webchat@wnpgmb1316w-ds01-57-88.dynamic.bellmts.net] has quit. (Client Quit)
#1043 [22:35] * Haydo [webchat@wnpgmb1316w-ds01-57-88.dynamic.bellmts.net] has joined #minecrafthelp
#1044 [22:35] <notempire> keEp iT cIvIl
#1045 [22:36] <notempire> WHY DONT YOU JUST COME IN AND HELP US
#1046 [22:36] <Haydo> EMPIRE DUDE
#1047 [22:36] <Haydo> ILY
#1048 [22:36] <Haydo> YOU FIXED MY MC
#1049 [22:36] <notempire> :D
#1050 [22:36] <Haydo> HOLY S H I T
#1051 [22:36] <notempire> which one was it
#1052 [22:36] <Haydo> my RAT file
#1053 [22:36] <CCAlexander> So I got an error
#1054 [22:36] <notempire> eyyyy
#1055 [22:36] <Haydo> i just put it on a usb
#1056 [22:36] <CCAlexander> while trying to install the drivers
#1057 [22:37] <notempire> there we go
#1058 [22:37] <Haydo> whats the error?
#1059 [22:37] <CCAlexander> This computer does not meet the min. requirements for installing the software
#1060 [22:37] <CCAlexander> ^
#1061 [22:38] <CCAlexander> Would it be because I did the 64 bit
#1062 [22:38] <CCAlexander> I
#1063 [22:38] <CCAlexander> I'm at a loss
#1064 [22:38] <Haydo> try the 32 bit
#1065 [22:38] <notempire> dude
#1066 [22:39] <notempire> he has 32gb of ram
#1067 [22:39] * CCAlexander [webchat@cpe-184-58-55-119.cinci.res.rr.com] has quit. (Quit: webchat.esper.net)
#1068 [22:39] <Haydo> oh
#1069 [22:39] <notempire> LOL
#1070 [22:39] <notempire> he left
#1071 [22:39] <Haydo> oof
#1072 [22:39] <Haydo> well rip
#1073 [22:39] <notempire> but i think its his gpu
#1074 [22:39] <Haydo> u got steam?
#1075 [22:39] <notempire> and it says he has a lenovo
#1076 [22:39] <notempire> https://steamcommunity.com/id/SuspectJuan/
#1077 [22:40] <Haydo> added
#1078 [22:40] <Haydo> imma get off and play some long time missed mc
#1079 [22:40] <Haydo> thx man
#1080 [22:40] <Haydo> imma send u a gift on steam
#1081 [22:40] <notempire> are u
#1082 [22:40] <notempire> 3713?
#1083 [22:40] <Haydo> yes
#1084 [22:41] <notempire> holy cow
#1085 [22:41] <notempire> thanks
#1086 [22:41] <Haydo> ttyl fam
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#1088 [22:42] * XFUES [webchat@mta-70-123-36-152.hot.rr.com] has joined #minecrafthelp
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#1090 [22:44] <CCAlexander> Hey
#1091 [22:44] <CCAlexander> Anyone here
#1092 [22:44] <XFUES> why do I see Failed to download file. 1.14.2.jar
#1093 [22:44] <XFUES> yeah
#1094 [22:45] <CCAlexander> I need help please
#1095 [22:45] <XFUES> me too
#1096 [22:45] <CCAlexander> I was here a minute ago and got disconnected
#1097 [22:45] <XFUES> i always see failed to download file 1.14.2jar
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#1099 [22:46] <CCAlexander> ugh
#1100 [22:46] * XFUES [webchat@mta-70-123-36-152.hot.rr.com] has joined #minecrafthelp
#1101 [22:46] <XFUES> sry I just disconnected form the server
#1102 [22:47] <XFUES> i need help please
#1103 [22:48] <XFUES> i always see Failed to download file. 1.14.2.jar Error details: Request error -7: ERR_TIMED_OUT
#1104 [22:49] * XFUES [webchat@mta-70-123-36-152.hot.rr.com] has quit. (Client Quit)
#1105 [22:49] <CCAlexander> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#1106 [22:54] * jeef [webchat@ip70-190-185-99.ph.ph.cox.net] has joined #minecrafthelp
#1107 [22:55] <jeef> im tryindg to download 1.14.2 but i always get a error and it says unable to save download
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#1109 [23:15] * Jose [webchat@ool-3f8feb0c.dyn.optonline.net] has joined #minecrafthelp
#1110 [23:15] <Jose> Can i still play minecraft ps vita
#1111 [23:16] <Jose> In 2019 as of may 29 2019
#1112 [23:17] * Jose [webchat@ool-3f8feb0c.dyn.optonline.net] has quit. (Client Quit)
#1113 [23:26] * crush_omg [webchat@97-80-234-49.dhcp.leds.al.charter.com] has joined #minecrafthelp
#1114 [23:26] <crush_omg> Wont let me download minecraft
#1115 [23:26] <crush_omg> Name: mt_mt.json URL: https://resources.download.minecraft.net/d0/d03f6c99696f92672a8dbcf229317442caed41e4
#1116 [23:26] <crush_omg> Error details: Attempting to move successful download to C:\Users\ollie\AppData\Roaming\.minecraft\assets\objects\d0\d03f6c99696f92672a8dbcf229317442caed41e4 The process cannot access the file because it is being used by another process.
#1117 [23:26] <crush_omg> this is the error code
#1118 [23:27] <crush_omg> what do ido
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#1120 [23:31] * thaliskc [webchat@c-24-13-77-140.hsd1.il.comcast.net] has joined #minecrafthelp
#1121 [23:31] <thaliskc> Hello, I need help connecting to my old minecraft account
#1122 [23:35] <thaliskc> I cannot log into my account can anyone help me?
#1123 [23:39] * qwertfdsa0002 [webchat@67-8-201-223.res.bhn.net] has quit. (Quit: webchat.esper.net)
#1124 [23:42] * Frenzy [webchat@24.48.214.214] has joined #minecrafthelp
#1125 [23:42] <Frenzy> hello?
#1126 [23:42] <Frenzy> anyone here?
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#1128 [23:47] * Pizza_man [webchat@38.114.202.26] has joined #minecrafthelp
#1129 [23:49] <Pizza_man> Cannot not join my minecraft realm it says this message, “Cannot join world. The account you are signed in to is currently playing in this world on a different device.”
#1130 [23:52] <Andrio> Pizza_man, did you just disconnect from it?
#1131 [23:52] <Pizza_man> Yes
#1132 [23:52] <Andrio> Pizza_man, wait a few minutes and then try again.
#1133 [23:52] <Andrio> Probably just means the server hasn't realised you're gone yet.
#1134 [23:53] <Pizza_man> I’m having connection issues, ever since I entered a nether portal i got stuck on “building terrain” I then disconnected a few times and now I’m here
#1135 [23:54] <Andrio> ah..
#1136 [23:55] * Pizza_man [webchat@38.114.202.26] has quit. (Quit: webchat.esper.net)
#1137 [23:59] * Ghost8797 [webchat@97-112-89-87.ksca.centurylink.net] has joined #minecrafthelp
#1138 [23:59] <Ghost8797> Hi