#1 [00:02] <thgilfodrol> Malgayne: on your wife's pc, can you do:
#2 [00:02] <thgilfodrol> ??> Malgayne av/adwcleaner
#3 [00:02] <Absol> Malgayne: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#4 [00:02] <Absol> Malgayne: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#5 [00:05] <Malgayne> Found and removed PUP.Optional.Softonic, nothing else
#6 [00:06] <Malgayne> Popping open Minecraft again now
#7 [00:08] <Malgayne> Same thing
#8 [00:10] <thgilfodrol> Malgayne: the network the wife's pc is connected to, if you click on the properties link from the taskbar's network ui
#9 [00:11] <thgilfodrol> Malgayne: is it set as a public or a private network?
#10 [00:13] * Jane0 [webchat@dsl.49.148.60.132.pldt.net] has joined #minecrafthelp
#11 [00:13] <Malgayne> Looks like public
#12 [00:13] <Malgayne> for some reason
#13 [00:13] <thgilfodrol> Malgayne: set it to private, then try again
#14 [00:14] <Jane0> When i open the app on my ipad, its just plain white screen after the mojang logonappears
#15 [00:14] * Jane0 [webchat@dsl.49.148.60.132.pldt.net] has quit. (Client Quit)
#16 [00:16] <Malgayne> thgilfodrol ...the "Network Profile" options aren't appearing under properties O.o
#17 [00:20] <thgilfodrol> Malgayne: hm, I'm not sure what could cause that. my guess is that windows might not allow lan to work on a network designated as public
#18 [00:20] <thgilfodrol> Malgayne: so if you can find a way to toggle it to private (and report back here), that might fix it
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#21 [00:39] <Malgayne> Took forever but I finally figured out how to do it
#22 [00:40] <Malgayne> Flipped the network to private
#23 [00:40] <Malgayne> Opened the game to LAN
#24 [00:40] <Malgayne> Got the windows defender dialog, allowed it through
#25 [00:40] <Malgayne> And...still no :(
#26 [00:41] * ordy [webchat@184-22-108-0.24.nat.tls1b-cgn02.myaisfibre.com] has quit. (Quit: webchat.esper.net)
#27 [00:56] * Shibe [webchat@cpe-104-34-244-149.socal.res.rr.com] has joined #minecrafthelp
#28 [00:56] <Shibe> hello
#29 [00:57] * coreygill1 [webchat@h72-172-100-215.mcsnet.ca] has joined #minecrafthelp
#30 [00:57] <coreygill1> Hello
#31 [00:57] <coreygill1> is there anyone on who can help me
#32 [00:58] <coreygill1> no one ?
#33 [01:00] <coreygill1> ?
#34 [01:00] <coreygill1> no one ?
#35 [01:00] <coreygill1> is there anyone who can help me
#36 [01:08] <coreygill1> ?
#37 [01:11] <coreygill1> people ?
#38 [01:12] <coreygill1> im just gonna say whats going on
#39 [01:12] <coreygill1> sooo i upgraded my phone and this new phone wont let me download minecraft
#40 [01:12] <coreygill1> says i need to remove the account from bata but theres no options to do that
#41 [01:14] <coreygill1> anyone there
#42 [01:15] <coreygill1> lol
#43 [01:15] <coreygill1> i got the game but i downloaded it from my black market app and it started working lol
#44 [01:15] <coreygill1> ok all g now
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#47 [03:27] * josh3 [webchat@110.141.91.60] has joined #minecrafthelp
#48 [03:30] <josh3> #minecrafthelp i had minecraft 4 years ago username was Batman1980 but my dads email was used for the account and he has a new email i cant login because i forgot my password and email has changed anything you can do for me?
#49 [04:23] <josh3> no?
#50 [04:31] * frenchdavid50 [webchat@199-66-71-207.lfytina1.metronetinc.net] has joined #minecrafthelp
#51 [04:32] <frenchdavid50> I'm trying to log into my old minecraft account, how can I recover it using my transaction ID?
#52 [04:33] * frenchdavid50 [webchat@199-66-71-207.lfytina1.metronetinc.net] has quit. (Client Quit)
#53 [04:39] * Tomoli1312 [webchat@aftr-109-91-33-20.unity-media.net] has joined #minecrafthelp
#54 [04:40] <Tomoli1312> Hi, I have Change the account and now my prepaid Card is not working
#55 [04:41] <Tomoli1312> what shal I do?
#56 [04:54] * Cruser123 [webchat@37-219-97-223.nat.bb.dnainternet.fi] has joined #minecrafthelp
#57 [04:54] <Cruser123> hello
#58 [04:55] * Cruser123 [webchat@37-219-97-223.nat.bb.dnainternet.fi] has quit. (Client Quit)
#59 [05:08] <Tomoli1312> Hi
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#61 [05:37] * batcap09 [webchat@net-93-148-185-13.cust.vodafonedsl.it] has joined #minecrafthelp
#62 [05:38] <batcap09> ho acquistato minecraft ma mi dice sempre realizzando ordine e non mi da conferma ho già pagato due volte
#63 [05:40] * Retro [webchat@112.209.108.157.pldt.net] has joined #minecrafthelp
#64 [05:42] <Retro> My Minecraft crashes my PC/Monitor. Whenever I launch Minecraft my monitor would go black and say *input not supported*
#65 [05:42] <Retro> someone help this never happened in the past
#66 [05:44] <batcap09> che devo fare
#67 [05:46] * Retro [webchat@112.209.108.157.pldt.net] has joined #minecrafthelp
#68 [05:46] <Retro> Someone help my minecraft crashes my pc/monitor whenever i launch it
#69 [05:47] <Retro> it would say "input not supported"
#70 [05:47] <Retro> This has never ever happened in the past
#71 [05:47] <batcap09> e i miei soldi?
#72 [05:48] <Retro> ??
#73 [05:48] <Retro> ?
#74 [05:49] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#75 [05:50] * Sunny [webchat@145.255.0.34.dynamic.ufanet.ru] has joined #minecrafthelp
#76 [05:50] <batcap09> sono sempre qua help me please
#77 [05:50] <Retro> can anyone help?
#78 [05:50] <Retro> me?
#79 [05:51] * Sunny [webchat@145.255.0.34.dynamic.ufanet.ru] has quit. (Client Quit)
#80 [05:57] <Retro> anyone?
#81 [06:03] * batcap09 [webchat@net-93-148-185-13.cust.vodafonedsl.it] has quit. (Quit: webchat.esper.net)
#82 [06:06] * Retro [webchat@112.209.108.157.pldt.net] has quit. (Quit: webchat.esper.net)
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#85 [06:23] * Magnus [webchat@p5DC0462F.dip0.t-ipconnect.de] has joined #minecrafthelp
#86 [06:23] <Magnus> hey
#87 [06:26] <Magnus> i can´t Play the real minecraft I buid MInecraft for copple of moth and if i logged me out I can only Play the demo mode
#88 [06:28] <Magnus> but i wont buy the ame another time because i also lose my scores?
#89 [06:29] <Magnus> ello?
#90 [06:29] <Magnus> hello?
#91 [06:41] * Natalie [webchat@c-71-200-32-95.hsd1.de.comcast.net] has joined #minecrafthelp
#92 [06:42] <Natalie> Hey, so my problem is that when I purchased my mod, it says I have it, and it charged me, however it is not shown in purchases, so I can’t acec
#93 [06:42] <Natalie> access it
#94 [07:02] * Wko [webchat@203.132.65.122] has joined #minecrafthelp
#95 [07:02] <Wko> Is there a mojang phone number i can call
#96 [07:11] * Ivan6 [webchat@ip565f057f.direct-adsl.nl] has joined #minecrafthelp
#97 [07:11] <Ivan6> Hi can i ask my question here?
#98 [07:12] <Ivan6> my minecraft account linked to ivaneelde@live.nl wont get any password reset mail what can i do?
#99 [07:20] * eyzebubby1 [webchat@r74-192-159-28.gtwncmta01.grtntx.tl.dh.suddenlink.net] has joined #minecrafthelp
#100 [07:21] <eyzebubby1> hey, i forgot my password for my email after acccidentally logging out, and i also forgot the email and its password. what do I do?
#101 [07:22] <eyzebubby1> I contacted mojang but they never responded after 2 months
#102 [07:34] * attlfonti [webchat@248.161.75.138.unknown.m1.com.sg] has joined #minecrafthelp
#103 [07:34] * Sebastian [webchat@n1-43-204-163.mas2.nsw.optusnet.com.au] has joined #minecrafthelp
#104 [07:34] <Sebastian> Hello I need help figuring out my login details
#105 [07:36] <attlfonti> Hi, my laptop is connected to my internet connection through my phone, using an app called netshare. I had to set my proxy server in lan settings to 192.168.49.1 with port 8282. I can browse the net fine and ping google, but I cannot connect to any minecraft servers(uncracked). Other games also do not work for me. Does minecraft block any ports or
#106 [07:36] <attlfonti> something like that? Thanks
#107 [07:36] <attlfonti> Also not sure if cracked servers work for me, just that i normally just play on uncracked ones
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#112 [08:00] * mossbackfarm [webchat@69-168-117-71.dynamic.onlinenw.com] has joined #minecrafthelp
#113 [08:02] <mossbackfarm> Hello! When giving consent for my 13yo, I was asked to purchase Java edition, which I tried to do multiple times with a CC. The minecraft.net page continually hangs on "placing order" Tried with different browsers, no change
#114 [08:18] * Gravix [webchat@46-140-103.adsl.cyta.gr] has joined #minecrafthelp
#115 [08:18] <Gravix> hello
#116 [08:22] <Gravix> soo I was playing just fine and I went to my /home and my game crashed and it said
#117 [08:22] <Gravix> https://paste.gg/p/anonymous/592a30a7d5144240a7342d34eb6a46f5
#118 [08:23] <Gravix> (My drivers are updated)
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#120 [08:33] * Itay [webchat@bzq-79-180-68-35.red.bezeqint.net] has joined #minecrafthelp
#121 [08:35] <Itay> Hey friends. I haven't played Minecraft in about 6 years or so, and I decided to get back to it. Sadly, I believe my account may have been stolen. I have tried the Forget Password, Forget Email and Forget Username in Minecraft and Mojang sites. I also found a mail I received in 2018(wasn't done by me) saying "Your Minecraft account has been migrate
#122 [08:35] <Itay> d". I suppose someone somehow stole my account which is why I sent a ticket to Minecraft Support. But incase I am wrong, if you guys have any ideas that would be awesome! Have a great weekend :)
#123 [08:53] * BobKat [webchat@dsl-209-55-72-253.centex.net] has joined #minecrafthelp
#124 [08:54] <jvfoxy> Ugh, ok I better give myself a break before I get a headache. I was trying to help a friend with MCBE, to see if there was a standalone seed viewer. Thought we found a couple online (web based) but they think is for JAVA only.
#125 [08:55] <BobKat> can anyone help me? I have been on the "Placing order" screen for 12 hours after trying to buy java edition!
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#127 [09:00] * thoolihan [~thoolihan@cpe-173-88-146-249.neo.res.rr.com] has joined #minecrafthelp
#128 [09:08] * Gunboss [webchat@075-183-077-167.res.spectrum.com] has joined #minecrafthelp
#129 [09:09] <Gunboss> I am unable to connect to any sort of servers. Every attempt ends in "io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information"
#130 [09:09] <Gravix> guys this is pointless the chat is dead
#131 [09:09] <Gunboss> what makes you say that?
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#133 [09:10] * Lord_of_Life [~Lord@46.217.197.82] has joined #minecrafthelp
#134 [09:15] * TryingToBuyMinecraft [webchat@24-207-188-226.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#135 [09:15] <TryingToBuyMinecraft> Hi guys - trying to buy a 3rd copy of minecraft from the US and have tried firefox, opera, chrome, and IE
#136 [09:15] <TryingToBuyMinecraft> have tried 3 cards and all of them hang at "placing order"
#137 [09:15] <TryingToBuyMinecraft> there has got to be an easier way to give mojang my money
#138 [09:16] <mossbackfarm> BobKat TryingToBuyMinecraft seems like we've all got the same problem. Hung for 18hrs here, FF / Chrome both fail
#139 [09:17] <TryingToBuyMinecraft> oh, that's consoling
#140 [09:17] <TryingToBuyMinecraft> thank you for confirming
#141 [09:17] <TryingToBuyMinecraft> i wonder if i buy the gift card if that will be a workaround
#142 [09:18] * Labanana88 [webchat@185.102.149.86] has joined #minecrafthelp
#143 [09:19] <Labanana88> so when i click launch game it says failed to download file. how do i fix this
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#146 [09:22] <mossbackfarm> TryingToBuyMinecraft I think it is a good workaround...unless like me, you need a CC as proof of age. No gift card option for me :(
#147 [09:27] <BobKat> thanks for the reassurance :)
#148 [09:29] * BobKat [webchat@dsl-209-55-72-253.centex.net] has quit. (Quit: webchat.esper.net)
#149 [09:30] * cali [webchat@D4709AB5.rev.sefiber.dk] has joined #minecrafthelp
#150 [09:31] * mika [webchat@91-152-74-140.elisa-laajakaista.fi] has joined #minecrafthelp
#151 [09:31] <cali> I have bought a Realm, but my daughters account cant login to it. It wants us to update the account, but account says everything is okay.
#152 [09:32] <TryingToBuyMinecraft> cali does it say that you need to restart?
#153 [09:32] <cali> no it does not ..
#154 [09:32] <TryingToBuyMinecraft> we've had alot of that lately where we've had to close the launcher and restart on new connections
#155 [09:33] <cali> she can play normal minecraft (java) and normal multiplayer, just not Realm
#156 [09:33] <TryingToBuyMinecraft> others report an issue with the shopping cart too, they may / may not be related
#157 [09:33] <TryingToBuyMinecraft> I see, probably not connected issues then
#158 [09:33] <mika> My child registered as new player (under 13). I got an email to approve his account and pay for the game (parental consent), when I enter my credit card info and hit purchase the page jams and it does not go through. have tried different cards, different, browsers, different pc on multiple days..
#159 [09:38] <cali> TryingToBuyMinecraft: She is 16 y.o. So as far as I have read, she shouldnt need parental consent either.. so I am really consued, and have a daughter who is looking at me with angry eyes :P .. To me it seems to be an issue related to the account, do you know who I should contact? I have tried the support email, but that is a week ago, and no word
#160 [09:38] <cali> from them.
#161 [09:39] * Itay [webchat@bzq-79-180-68-35.red.bezeqint.net] has quit. (Quit: webchat.esper.net)
#162 [09:40] * Itay [webchat@bzq-79-180-68-35.red.bezeqint.net] has joined #minecrafthelp
#163 [09:40] <jvfoxy> friend was going to ask me to buy a copy so I can join in on a server. Now after hearing issues, wondering if I should way for a bit longer...
#164 [09:40] * mika [webchat@91-152-74-140.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#165 [09:41] * Itayush [webchat@bzq-79-180-68-35.red.bezeqint.net] has joined #minecrafthelp
#166 [09:42] <Itay> What does it say in your account? That you own Realm or not?
#167 [09:43] <Itay> cali
#168 [09:44] <cali> Itay, it is my daughters account, that cant login into realms.. I can login in to the realm my self..
#169 [09:45] <Itay> Well, does it say that she is subbed to Realms on her account?
#170 [09:47] <cali> eh.. she need to be paying for a realm her self ?? .. My wife doesnt pay for realms on her account.
#171 [09:47] <cali> and my wife account can login into my realm
#172 [09:48] <Itay> Surely she does pay.. The Realm service is not free, but they do give you an option for Trial
#173 [09:49] <cali> well I pay for the realm, I am sure my wife is not paying for the realm too..
#174 [09:50] <cali> YOUR FRIENDS PLAY FOR FREE
#175 [09:50] <cali> Only the owner of a Realm needs to pay - their friends get in for free! Some platforms offer pricing tiers and have better deals if you set up a recurring subscription, or buy several months at a time. Select your platform for more info!
#176 [09:50] <cali> I am the owner of the realms, and I can login..
#177 [09:51] <cali> My wifes account can login..
#178 [09:51] <cali> My daughters cant
#179 [09:51] * jvfoxy [~polar_bea@night-stand.ca] has quit. (Ping timeout: 202 seconds)
#180 [09:51] <Itay> Ah, there was a confusion. I thought you are all trying to create your own individual servers.
#181 [09:52] <Itay> Is she getting an error? If so, what is it?
#182 [09:52] * jvfoxy [~polar_bea@night-stand.ca] has joined #minecrafthelp
#183 [09:52] <cali> My daughters account says, when she clicks the realms button, that the account needs to be updated.. we have updated the account..
#184 [09:52] <cali> but it doesnt change anything
#185 [09:53] <cali> everytime she clicks the relams button (in game) it says " update your account/or parental consent may be needed "..
#186 [09:53] <Itay> When you look at the version of the game, does it say the exact same version to all of you?
#187 [09:53] <Itay> Ah
#188 [09:54] <cali> yes..
#189 [09:54] <cali> she is 16, so no parental consent should be needed, as far as I have been able to read
#190 [09:55] <Itay> Perhaps she mistakenly chose a wrong birthdate?
#191 [09:55] <cali> and I have tried to find a way to give consent too, just in case taht it could solve it, but I cant find a place to give consent to anything ?
#192 [09:55] <Itay> https://help.mojang.com/customer/portal/articles/1780997-mojang-account-users-under-13
#193 [09:55] <Itay> Have you read this topic?
#194 [09:55] * LeoGaming [webchat@bb121-6-114-68.singnet.com.sg] has joined #minecrafthelp
#195 [09:55] <cali> oh.. I'll go check the date
#196 [09:56] <LeoGaming> Hi there! I forgot my Minecraft email address. Is there a way for me to recover it?
#197 [09:57] <Itay> I have to go. I hope I was able to get you on the right direction. Have a great weekend my friend!
#198 [09:58] <cali> You too Itay, and yes I read that, but that applies for children under 13.. she is 16, ill check her birthday date in her account
#199 [09:58] <cali> You too Itay, and yes I read that, but that applies for children under 13.. she is 16, ill check her birthday date in her account
#200 [09:59] * LeoGaming [webchat@bb121-6-114-68.singnet.com.sg] has left #minecrafthelp
#201 [10:01] * RENZO [webchat@179.7.193.5] has joined #minecrafthelp
#202 [10:01] <RENZO> MINICRAF
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#207 [10:10] <tornado5hall> are there known issues with the payment system this morning
#208 [10:13] <mossbackfarm> yup, since yesterday afternoon I've been hung up
#209 [10:17] <tornado5hall> thank you. we will try later then. hopefully by tomorrow it will be back up
#210 [10:17] <jvfoxy> fingers crossed
#211 [10:19] * TryingToBuyMinecraft [webchat@24-207-188-226.dhcp.stls.mo.charter.com] has quit. (Quit: webchat.esper.net)
#212 [10:25] <Gravix> oof any operators that can help me with my problem
#213 [10:25] <Gravix> im waiting for 2 hours oof
#214 [10:29] * Gravix [webchat@46-140-103.adsl.cyta.gr] has quit. (Quit: webchat.esper.net)
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#216 [10:47] <seklz_tom> minecrafthelp
#217 [10:48] <seklz_tom> Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you.
#218 [10:52] * ren [webchat@c-24-22-50-113.hsd1.or.comcast.net] has joined #minecrafthelp
#219 [10:54] <ren> Hello, almost a full year ago, my account stopped letting me log in after the 17th time I changed the name. When I would go to play the game, It told me that I couldn't log in. I'm not sure if I was hacked. but I do own the NameMC account for it, simply because I use the website a lot. I have already emailed Mojang Support, because I would like to
#220 [10:54] <ren> get the account back as an alternative. It won't let me request a password change or anything, what should I do?
#221 [10:55] * Po-Toh [webchat@42.sub-174-208-11.myvzw.com] has joined #minecrafthelp
#222 [10:57] <Po-Toh> Hello! Every time I try to launch Minecraft 1.14.2, it loads most of the way there, and then crashes. The launcher explains that it is a rendering problem, but that makes no sense, as this only happened after I upgraded my graphics card to an entry-level gaming gpu (better than before).
#223 [11:00] <Po-Toh> Sidenote: after trying enough times, it launches without a problem.
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#230 [11:13] * nick is now known as Guest28449
#231 [11:13] <Jo> Hello, i forgot my E-Mail account and my Password. I only know my user Name could you help me?
#232 [11:14] <Jo> I try all E-Mail Adresse I have, but I get nowhere an E-Mail from Mojang. What is wrong here?
#233 [11:14] <Jo> Did I make a mistake
#234 [11:15] <Icedragonm> Hello i got an error when downloading the minecraft 1.14.2 its said Unable to save download
#235 [11:16] <Guest28449> I recently bought the java version of mine craft on a windows 10 computer. I tried to get the bedrock version but I could not find it anywhere. Can you please tell me where I can find the bedrock version please?
#236 [11:17] <Delview> I'm not an op but Jo you might have locked out your account. After a few tries it wont let you attempt for another 15-30 minutes. Also, I don't think anyone will be able to help you reset with just a username. Maybe a transaction ID or purchase date may help... You may be SOL though.
#237 [11:17] <Delview> Icedragonm try disable any anti virus? It may be blocking it.
#238 [11:20] <Delview> Guest28449 it looks like you can download it from the Windows Store.
#239 [11:20] <Delview> You may need to get a redemption code from your account panel thought https://account.mojang.com/me
#240 [11:21] <Icedragonm> Delview it work ! Thx a lot
#241 [11:21] <Delview> Awesome. :D
#242 [11:22] * LarsPlayzz [webchat@static243-183-216.mimer.net] has joined #minecrafthelp
#243 [11:22] <LarsPlayzz> My game just keeps crashing when i try to join a server
#244 [11:23] * Chris [webchat@097-097-013-209.res.spectrum.com] has joined #minecrafthelp
#245 [11:23] <Delview> It may be the server. Can you test it on another one?
#246 [11:23] <LarsPlayzz> Tried multiple
#247 [11:24] <Delview> Interesting, do you get an error message?
#248 [11:24] <LarsPlayzz> No, Minecraft just go to not responding
#249 [11:25] <Chris> Hello,, this is pretty dumb but I'm currently trying to recover a really old account, but the email that I have attached to that account was deleted a long while ago. I've tried tons of possible logins that I may've used way back when, but none of them seem to be working :<
#250 [11:26] * Itay [webchat@bzq-79-180-68-35.red.bezeqint.net] has quit. (Quit: webchat.esper.net)
#251 [11:27] <Delview> LarsPlayzz Was it previously working? Did it start crashing when you updated to a newer version?
#252 [11:27] <Delview> It sounds like it potentially might be a java issue but I don't know for sure... 🤔
#253 [11:29] <LarsPlayzz> I played yesterday, but had some problems then too but managed to fix it, but dont really know how. When i try to start the latest realease i am stuck at loading screen but on 1.8.8 I can log in bust just crashes when joining a server
#254 [11:29] <LarsPlayzz> I have downloaded newest version of java
#255 [11:32] * cali [webchat@D4709AB5.rev.sefiber.dk] has quit. (Quit: webchat.esper.net)
#256 [11:32] <Delview> If there is any senior helpers here I need some help with the Yggdrasil authentication API. I have it working locally but on my production server I'm getting a 403 when I try to use it or access mojang.com
#257 [11:33] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#258 [11:33] <Delview> LarsPlayzz I'd try to reinstall minecraft and make sure you delete your .minecraft folder in %appdata%
#259 [11:34] <LarsPlayzz> Already did that..
#260 [11:35] * Emrakulus [webchat@093105211151.rybnik.vectranet.pl] has joined #minecrafthelp
#261 [11:36] * LarsPlayzz [webchat@static243-183-216.mimer.net] has quit. (Quit: webchat.esper.net)
#262 [11:36] * Chris [webchat@097-097-013-209.res.spectrum.com] has joined #minecrafthelp
#263 [11:36] * pat3 [webchat@ch289-1-88-177-0-13.fbx.proxad.net] has joined #minecrafthelp
#264 [11:36] <pat3> hello
#265 [11:36] <Delview> Hey.
#266 [11:36] * krzymart [webchat@dfk80.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#267 [11:37] * Chris [webchat@097-097-013-209.res.spectrum.com] has quit. (Client Quit)
#268 [11:37] <pat3> i can't buying minecraft on minecraft.net
#269 [11:38] <krzymart> I want to recover my account because I was wrong. I want to get them back
#270 [11:38] <pat3> after enter credit card info it stay on wheel turning
#271 [11:38] <Emrakulus> Hello, I'm looking for help with my 1.14.2 world. I need it on 1.13.2, but when I try to open it in 1.13.2 world is generated from the beginning (My buildings disappear). Do you have any solutions?
#272 [11:39] <Delview> Emrakulus I don't think you can downgrade versions. You'd have to restore from a backup.
#273 [11:39] <pat3> can you help?
#274 [11:39] <krzymart> and me
#275 [11:39] <krzymart> ?
#276 [11:39] * LarsPlayzz [webchat@static243-183-216.mimer.net] has joined #minecrafthelp
#277 [11:40] <Delview> pat3 Maybe... Try a different browser or an ingoc window. I'm not an op here... just trying to figure out an answer to my own problem.
#278 [11:41] <Delview> krzymart I can't do anything account wise... I'm not sure if anyone here can since we are all volunteers. You might be best off sending an email to mojang here: https://help.mojang.com/customer/portal/emails/new
#279 [11:41] <Delview> Although it looks like it takes them 2 months to reply... :|
#280 [11:41] <krzymart> okey
#281 [11:41] <krzymart> okey
#282 [11:41] * krzymart [webchat@dfk80.neoplus.adsl.tpnet.pl] has left #minecrafthelp
#283 [11:43] <Emrakulus> Delview Do you know if there is any app that could save buildings from this world and paste it into other?
#284 [11:44] * pat3 [webchat@ch289-1-88-177-0-13.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#285 [11:45] <Delview> Emrakulus I'm never personally used it but maybe: https://www.mcedit.net/ or https://dev.bukkit.org/projects/worldedit/
#286 [11:45] <Delview> Although, I'm not sure if either of them work for 1.14 yet.
#287 [11:46] <Emrakulus> okay, I will try it, thank you
#288 [11:46] <Delview> Good luck, I know the 1.14 struggles... Mojang really shit the bed. :|
#289 [11:46] <Absol> Delview: Please keep it civil
#290 [11:47] <LarsPlayzz> I reinstalled minecraft, but it keeps crashing
#291 [11:47] <Delview> Did you delete the .minecraft folder from your %appdata%
#292 [11:47] <LarsPlayzz> yes
#293 [11:49] <Delview> Hm... I don't have too many ideas left. You installed the correct bit package for your computer? The 64-bit java is a little hard to find sometimes.
#294 [11:50] <LarsPlayzz> pretty sure
#295 [11:50] <LarsPlayzz> I have 64-bit downloaded
#296 [11:51] <Delview> I'm not sure what else to try... sorry LarsPlayzz out of curiosity why are you trying to play 1.8.8?
#297 [11:51] * Jo [webchat@204-139-067-156.ip-addr.inexio.net] has quit. (Quit: webchat.esper.net)
#298 [11:51] <LarsPlayzz> all of my friends are plaaying it
#299 [11:51] <Delview> Just a vanilla server?
#300 [11:51] <LarsPlayzz> but i have tried 1.12 and 1.14 and it still crashing
#301 [11:52] <LarsPlayzz> no
#302 [11:52] <LarsPlayzz> but i was able to play skyblock and survival yesterday
#303 [11:54] <Delview> Oh, could you possibly put your crash log in a pastebin and link it?
#304 [11:55] * PinziLP [webchat@ip1f11fc2f.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#305 [11:55] <LarsPlayzz> where is that located??
#306 [11:55] <PinziLP> Is there anyway to change my Email Address when my old one was deleted by google?
#307 [11:56] <Delview> LarsPlayzz I believe in appdata/crashlogs or something similar.
#308 [11:56] * Louise [webchat@c101-229.i11-5.onvol.net] has joined #minecrafthelp
#309 [11:56] <LarsPlayzz> is nativelog the same?
#310 [11:57] * PinziLP [webchat@ip1f11fc2f.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#311 [11:57] <Louise> Purchased minecraft master for windows 10 but the installation gets stuck 2/3 through
#312 [11:57] <Louise> Any idea?
#313 [11:57] * LarsPlayzz [webchat@static243-183-216.mimer.net] has quit. (Quit: webchat.esper.net)
#314 [11:58] * LarsPlayzz [webchat@static243-183-216.mimer.net] has joined #minecrafthelp
#315 [11:58] <Delview> Try disabling your antivirus Louise while the install is processing.
#316 [11:58] <LarsPlayzz> is nativelog the same as a crashlog?
#317 [11:58] <Delview> LarsPlayzz I don't think that is the same.
#318 [11:59] <LarsPlayzz> ok
#319 [11:59] <Delview> You may need to run minecraft and let it crash in order to generate one.
#320 [11:59] <Delview> Since you probably deleted the crash logs when you deleted your .minecraft folder the last time.
#321 [12:00] <LarsPlayzz> i havent gotten a crash error yes, only that minecraft in not responding
#322 [12:01] <Delview> And your computer meets the minimum requirements for running minecraft?
#323 [12:02] <LarsPlayzz> yeah
#324 [12:02] <Delview> Hm... I'm not sure what the issue is. Hopefully someone else can help you. Sorry.
#325 [12:02] <Delview> I've gotta head out. Good luck.
#326 [12:03] * Delview [webchat@173-22-26-116.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#327 [12:06] <LarsPlayzz> My game just keeps crashing when ever i try to join a server. Anyone that can help?
#328 [12:06] * Itayush [webchat@bzq-79-180-68-35.red.bezeqint.net] has quit. (Quit: webchat.esper.net)
#329 [12:16] * julian1 [webchat@d118-75-145-91.nap.wideopenwest.com] has joined #minecrafthelp
#330 [12:16] <julian1> is anyone there
#331 [12:18] <julian1> Well here is the problem every time i try realms or multiplayer it says invalid session. I have tried restarting but it does not work
#332 [12:22] * julian1 [webchat@d118-75-145-91.nap.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#333 [12:23] * Guest28449 [webchat@c-73-247-100-157.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#334 [12:24] * julian4 [webchat@d118-75-145-91.nap.wideopenwest.com] has joined #minecrafthelp
#335 [12:25] <julian4> when i try to play multiplayer it says invalid session and I cant play it. I have tried restarting but it doesn"t work. The same problem is for realms. I click on realms but it says invalid session.
#336 [12:27] * BeefBurito [webchat@c-76-104-57-41.hsd1.va.comcast.net] has joined #minecrafthelp
#337 [12:27] * Liz [webchat@host109-150-6-21.range109-150.btcentralplus.com] has joined #minecrafthelp
#338 [12:28] <BeefBurito> I paid for the Minecraft Java Edition $27 however once installed it's only showing the Demo version
#339 [12:29] <Liz> I get an error 'invalid credentials', i am 100% that it is the correct username and password. And none of my email addresses log me in on the website. I could log in 2 days ago
#340 [12:31] * prohead [webchat@c-73-101-140-89.hsd1.pa.comcast.net] has joined #minecrafthelp
#341 [12:31] <prohead> hello?
#342 [12:32] <prohead> i am having a small issue and this was what was recommended to me
#343 [12:32] * grzesioPOLSKA [webchat@89-64-24-113.dynamic.chello.pl] has joined #minecrafthelp
#344 [12:32] <BeefBurito> #minecrafthelp?
#345 [12:32] <prohead> when i try to load up from the launcher it says its unable to access the file
#346 [12:33] <prohead> yessir i need help with minecraft
#347 [12:33] <grzesioPOLSKA> try to launch minecraft by administration
#348 [12:34] <prohead> ok ill let you know if it works
#349 [12:34] * thoolihan [~thoolihan@cpe-173-88-146-249.neo.res.rr.com] has quit. (Ping timeout: 183 seconds)
#350 [12:37] * thoolihan [~thoolihan@cpe-173-88-146-249.neo.res.rr.com] has joined #minecrafthelp
#351 [12:38] <prohead> it worked thx
#352 [12:39] * prohead [webchat@c-73-101-140-89.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#353 [12:39] * Stehern [webchat@cm-84.212.55.11.getinternet.no] has joined #minecrafthelp
#354 [12:40] * xXHostileXx [webchat@c-68-51-70-103.hsd1.in.comcast.net] has joined #minecrafthelp
#355 [12:40] <Stehern> Hello, so I have a lost email, lost ID number and lost security questions. Anything I can do?
#356 [12:40] <xXHostileXx> When I push play on the launcher it says that I crash every time
#357 [12:40] * im_a_waffle1 [webchat@172-9-113-178.lightspeed.chtnsc.sbcglobal.net] has joined #minecrafthelp
#358 [12:41] <im_a_waffle1> Hello?
#359 [12:41] <Stehern> hi
#360 [12:41] <im_a_waffle1> I need help
#361 [12:41] <im_a_waffle1> got directed here from Mojang Support
#362 [12:41] <xXHostileXx> is there anyone here?
#363 [12:41] <im_a_waffle1> me
#364 [12:41] <xXHostileXx> hi
#365 [12:41] <im_a_waffle1> so um
#366 [12:41] <xXHostileXx> i need help to
#367 [12:42] <Stehern> We all do
#368 [12:42] <im_a_waffle1> Whenever I launch Minecraft 1.5.2 it crashes apon launch
#369 [12:42] <xXHostileXx> is there a mod?
#370 [12:42] <xXHostileXx> When I push play on the launcher it says that I crash every time
#371 [12:42] <grzesioPOLSKA> when i migrated my old account to new all went fine but i dont got premium to new account please help me
#372 [12:42] <im_a_waffle1> what version u trying to launch xXHostileXx
#373 [12:43] <xXHostileXx> I dont think theres anyone here
#374 [12:43] <xXHostileXx> it does not work with any version
#375 [12:43] <im_a_waffle1> hmm
#376 [12:43] <im_a_waffle1> never happened to me
#377 [12:43] <xXHostileXx> 1.8.9
#378 [12:43] <grzesioPOLSKA> do you have java?
#379 [12:43] <xXHostileXx> and 1.11
#380 [12:43] <xXHostileXx> yes
#381 [12:43] <im_a_waffle1> yeah
#382 [12:43] <im_a_waffle1> do you have Java 6-7
#383 [12:43] <xXHostileXx> 64 bit
#384 [12:43] <im_a_waffle1> *6 or 7
#385 [12:44] <xXHostileXx> newest version
#386 [12:44] <im_a_waffle1> so java 8?
#387 [12:44] <im_a_waffle1> that works too
#388 [12:44] <im_a_waffle1> lol
#389 [12:44] <xXHostileXx> i think idk let me see
#390 [12:44] <im_a_waffle1> i forget what mc supports
#391 [12:44] <xXHostileXx> same
#392 [12:44] <im_a_waffle1> i think it's actually java 7 or 8
#393 [12:44] <grzesioPOLSKA> 8 imo
#394 [12:44] <xXHostileXx> but it was weird because it stopped all of a sudden no warning
#395 [12:45] <im_a_waffle1> idk
#396 [12:45] <xXHostileXx> i am about to just go to mojand help
#397 [12:45] <xXHostileXx> mojang*
#398 [12:46] * xXHostileXx [webchat@c-68-51-70-103.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#399 [12:46] * Liz [webchat@host109-150-6-21.range109-150.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#400 [12:48] * MermaidMimi [webchat@host217-39-54-26.range217-39.btcentralplus.com] has joined #minecrafthelp
#401 [12:48] <MermaidMimi> Hello, I am having problems with playing Minecraft.
#402 [12:48] * Vannessa [webchat@CPEbc4dfbd1b583-CMbc4dfbd1b580.cpe.net.cable.rogers.com] has joined #minecrafthelp
#403 [12:49] <Vannessa> Hello
#404 [12:49] <MermaidMimi> I downloaded 1.14.2 yesterday and today when i tried to play it my entire computer froze and i was forced to shut it down.
#405 [12:49] <MermaidMimi> Afterwards it had a fatal error but i was able to play, but when i left a server, minecraft crashed.
#406 [12:49] <MermaidMimi> I got this error:
#407 [12:49] <Vannessa> i downloaded minecraft today and it says download fail or error
#408 [12:50] * MermaidMimi [webchat@host217-39-54-26.range217-39.btcentralplus.com] has quit. (Client Quit)
#409 [12:50] <Vannessa> or download failed to save
#410 [12:52] * BeefBurito [webchat@c-76-104-57-41.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#411 [12:52] * IQprof [webchat@static.kpn.net] has joined #minecrafthelp
#412 [12:53] * Vannessa [webchat@CPEbc4dfbd1b583-CMbc4dfbd1b580.cpe.net.cable.rogers.com] has quit. (Client Quit)
#413 [12:53] <IQprof> hello, can anyone help me? I have a problem with OBS and Minecraft. Whenever I open op OBS it crashes Minecraft. On obs i'm using the
#414 [12:53] <IQprof> game capture mode to capture minecraft
#415 [12:54] <IQprof> here is the crashreport i'm receiving https://paste.ubuntu.com/p/X98SwzSKRS/
#416 [12:55] <IQprof> When OBS is open and I reopen Minecraft however, everything works fine, until I close Obs again, or use another scene with another source.
#417 [12:56] * Rixiant [webchat@85-76-110-6-nat.elisa-mobile.fi] has joined #minecrafthelp
#418 [12:57] <Rixiant> For some reason, there is no 1.14.2 version. I have used it before but it has somehow deleted itself?
#419 [12:58] * Stehern [webchat@cm-84.212.55.11.getinternet.no] has quit. (Quit: webchat.esper.net)
#420 [13:00] * grzesioPOLSKA [webchat@89-64-24-113.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#421 [13:00] * IQprof [webchat@static.kpn.net] has quit. (Quit: webchat.esper.net)
#422 [13:02] * Tyler3 [webchat@c-73-156-34-116.hsd1.fl.comcast.net] has joined #minecrafthelp
#423 [13:04] <Tyler3> I have played Minecraft for years and only have 1 email address. I am trying to play on a new Mac and I cannot login because it says my username or password is wrong and when I go to reset my password I am not getting a email from mojang. How can I get into my account?
#424 [13:13] * Stijn [webchat@ip-213-127-36-120.ip.prioritytelecom.net] has joined #minecrafthelp
#425 [13:14] * Stijn [webchat@ip-213-127-36-120.ip.prioritytelecom.net] has quit. (Client Quit)
#426 [13:14] * Labanana88 [webchat@185.102.149.86] has joined #minecrafthelp
#427 [13:15] <Labanana88> hi, so whenever i try to load mc on my pc, it just says failed to download file
#428 [13:20] * Icedragonm [webchat@138019130071.ctinets.com] has quit. (Quit: webchat.esper.net)
#429 [13:22] * Labanana88 [webchat@185.102.149.86] has quit. (Quit: webchat.esper.net)
#430 [13:24] * Labanana88 [webchat@185.102.149.86] has joined #minecrafthelp
#431 [13:24] <Labanana88> whenever i try to llog on it says couldnt download file?
#432 [13:33] * BOOMKABOOT [webchat@194.230.80.222] has joined #minecrafthelp
#433 [13:33] <BOOMKABOOT> how to log in
#434 [13:33] <BOOMKABOOT> when log in bug
#435 [13:37] * Degrander [webchat@94.191.129.12.mobile.tre.se] has joined #minecrafthelp
#436 [13:38] <Degrander> Hello, I am having issues with migrating my old minecraft account as I cannot remember my email and I can't find my transaction ID as it was over 10 years ago I bought it.
#437 [13:40] <Degrander> So I am wondering what I should do now, as my friend bought a realm server and we really wanna play on it togheter, but I can't because my account needs to be migrated in order to play on realms.
#438 [14:01] * Giuseppe1488 [webchat@host234-46-static.23-87-b.business.telecomitalia.it] has joined #minecrafthelp
#439 [14:01] * Serillius [webchat@iph-mail.iph.ch] has joined #minecrafthelp
#440 [14:02] <Giuseppe1488> Error: java.lang.RuntimeException: glCheckFramebufferStatus returned unknown status:36061
#441 [14:02] <Giuseppe1488> help
#442 [14:02] * Serillius [webchat@iph-mail.iph.ch] has quit. (Client Quit)
#443 [14:02] <BOOMKABOOT> i dont know
#444 [14:03] <Giuseppe1488> I'm bad
#445 [14:03] * Giuseppe1488 [webchat@host234-46-static.23-87-b.business.telecomitalia.it] has quit. (Client Quit)
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#447 [14:05] * FrogMe [webchat@124.158.184.3] has joined #minecrafthelp
#448 [14:05] <Joe> I am unable to connect to my friends server
#449 [14:06] <FrogMe> Hello its there any information about unable join REALM?
#450 [14:06] <Joe> i get an error saying io.netty.channel.connecttimeoutexeption: connection timed out
#451 [14:06] <FrogMe> 8hours cant play on Realms
#452 [14:07] * tony [webchat@37-219-207-212.nat.bb.dnainternet.fi] has joined #minecrafthelp
#453 [14:07] * Joe [webchat@5e0e3cd0.bb.sky.com] has quit. (Client Quit)
#454 [14:08] <tony> i need answer one things in game
#455 [14:08] * Joe [webchat@5e0e3cd0.bb.sky.com] has joined #minecrafthelp
#456 [14:09] <Joe> When I try to join my friends server (we are on the same network), i get an error saying io.netty.channel.connecttimeoutexeption: connection timed out
#457 [14:10] <tony> above the villager's head and bed, and the blue flash and don't understand what it is.
#458 [14:11] * Joe [webchat@5e0e3cd0.bb.sky.com] has quit. (Client Quit)
#459 [14:12] * FrogMe [webchat@124.158.184.3] has quit. (Quit: webchat.esper.net)
#460 [14:15] <tony> what it is
#461 [14:16] * SR [webchat@c-73-60-169-7.hsd1.ma.comcast.net] has joined #minecrafthelp
#462 [14:16] <SR> hI nICK
#463 [14:16] <SR> I have a minecraft account
#464 [14:16] <SR> but not able to log in on my phone
#465 [14:17] <SR> in addition, i am trying to install it on my son's mac but its very confusin....
#466 [14:17] <SR> pls assist
#467 [14:18] * SR [webchat@c-73-60-169-7.hsd1.ma.comcast.net] has quit. (Client Quit)
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#470 [14:29] * ixraider158963 [webchat@37.169.107.92] has joined #minecrafthelp
#471 [14:30] <tony> i need help for fierd thinhs
#472 [14:30] <tony> things
#473 [14:32] <ixraider158963> Bonjour, j'ai un problème enfait en 2017 j'avais changé mon mot de passe de mon compte et maintenant, à ce jour, essayant en vint de me reconnecter à ce compte j'ai perdu mon mot de passe donc j'ai fait ( Forgot Password ) mais je ne reçois pas de mail de réinitialisation ! J'ai tout essayé : forum, communauté d'aide et je cris a l'aide sur celui c
#474 [14:32] <ixraider158963> i ! J'espère en aidez plus d'un.
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#477 [14:46] <ixraider158963> Bonjour, j'ai un problème enfait en 2017 j'avais changé mon mot de passe de mon compte et maintenant, à ce jour, essayant en vint de me reconnecter à ce compte j'ai perdu mon mot de passe donc j'ai fait ( Forgot Password ) mais je ne reçois pas de mail de réinitialisation ! J'ai tout essayé : forum, communauté d'aide et je cris a l'aide sur celui c
#478 [14:46] <ixraider158963> i ! J'espère en aidez plus d'un.
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#482 [14:59] <BOOMKABOOT> essaie d utiliser une autre adress email en la changant
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#484 [15:05] * Atroys [webchat@c80-216-246-251.bredband.comhem.se] has joined #minecrafthelp
#485 [15:05] <Atroys> could someone help me with a problem that i have with my dual monitors
#486 [15:08] * Ty [webchat@c-174-59-204-126.hsd1.pa.comcast.net] has joined #minecrafthelp
#487 [15:09] <Ty> my minecraft crashes whenever trying to join a server
#488 [15:11] * Ty [webchat@c-174-59-204-126.hsd1.pa.comcast.net] has quit. (Client Quit)
#489 [15:14] <Atroys> Any staff on that can help me?
#490 [15:16] * Andy [webchat@ipservice-092-211-075-106.092.211.pools.vodafone-ip.de] has joined #minecrafthelp
#491 [15:16] * Jake [webchat@47.sub-174-234-132.myvzw.com] has joined #minecrafthelp
#492 [15:16] <Andy> Guten Abend
#493 [15:16] * Jake is now known as Guest83224
#494 [15:17] <Guest83224> I copied a map to my new realms world and it kept my inventory but restarted my map.... so it's all gone now? It did the same to my actual map too, not just the copy
#495 [15:17] * Gavin [webchat@dynamic-acs-24-154-82-138.zoominternet.net] has joined #minecrafthelp
#496 [15:18] <Guest83224> ?
#497 [15:18] <Andy> Jemand Deutsch sprachiger hier?
#498 [15:18] <Guest83224> English?
#499 [15:18] <Andy> nein leider nicht
#500 [15:18] <Guest83224> I can if youd like
#501 [15:18] <Gavin> Anyone have any information on how to fix game crashes? Every time I try to join a server my game crashes and tells me that Java(TM) SE binary has failed. Ive tried many things.
#502 [15:19] <Guest83224> No my game never crashes I'm sorry
#503 [15:19] <Guest83224> What about copying a map and it resets the map but not inventory? Is it gone now?
#504 [15:19] * Andy [webchat@ipservice-092-211-075-106.092.211.pools.vodafone-ip.de] has quit. (Client Quit)
#505 [15:19] <Gavin> Neither did mine until it just stopped working lmao
#506 [15:20] <Guest83224> Minecraft is strange.. 4 years of a map ust gone
#507 [15:20] <Guest83224> Stupid realms
#508 [15:20] <Guest83224> I just wanted to play on my tablet at work
#509 [15:21] <Guest83224> So is my map gone or what I just want someone to tell me so I can stop searching.
#510 [15:21] * Guest83224 [webchat@47.sub-174-234-132.myvzw.com] has quit. (Quit: webchat.esper.net)
#511 [15:25] * MrCoco [webchat@cpe-68-203-38-115.gt.res.rr.com] has joined #minecrafthelp
#512 [15:26] * Hanne [webchat@245.92-221-37.customer.lyse.net] has joined #minecrafthelp
#513 [15:26] <MrCoco> If I emailed Mojang support, could they delete my account from their system in order for me to make a new account?
#514 [15:26] * Jay [webchat@modemcable253.163-80-70.mc.videotron.ca] has joined #minecrafthelp
#515 [15:27] <Atroys> u cant even get help here
#516 [15:27] <Atroys> no1 is on
#517 [15:27] * Hanne [webchat@245.92-221-37.customer.lyse.net] has quit. (Client Quit)
#518 [15:28] <Jay> hello! everytime I try and launch minecraft JAVA edition, it never responds and i have to close and restart and so on. anybody know why? (says JAVA SE runtime is not responding when i close the program)
#519 [15:29] <Atroys> normaly i would search it up on yt
#520 [15:29] <Jay> ok...
#521 [15:29] <Atroys> sry m8
#522 [15:29] <Atroys> im here for help
#523 [15:29] <Atroys> 2
#524 [15:29] * MrCoco [webchat@cpe-68-203-38-115.gt.res.rr.com] has quit. (Client Quit)
#525 [15:30] <Jay> with what?
#526 [15:30] * mrKreme [webchat@cpc132842-tonb5-2-0-cust364.know.cable.virginm.net] has joined #minecrafthelp
#527 [15:30] <mrKreme> hello
#528 [15:31] * Collin [webchat@e203170.upc-e.chello.nl] has joined #minecrafthelp
#529 [15:31] <mrKreme> I cannot log into my account online to download minecraft
#530 [15:31] <mrKreme> I have had this game for years and my username is mrKreme
#531 [15:32] <Collin> Hey i tried to log into minecraft on my PC but i want it to be on a specific screen and i dont know how to do that does anyone know??
#532 [15:33] <mrKreme> please help
#533 [15:34] <Collin> How do you want to download minecraft you dont need dan acc to download it on your comp
#534 [15:35] * Collin [webchat@e203170.upc-e.chello.nl] has quit. (Client Quit)
#535 [15:36] * Atroys [webchat@c80-216-246-251.bredband.comhem.se] has quit. (Quit: webchat.esper.net)
#536 [15:44] * z_Ric_Trust [webchat@89-160-199-221.du.xdsl.is] has joined #minecrafthelp
#537 [15:45] * HarriRyder [webchat@host86-156-110-163.range86-156.btcentralplus.com] has joined #minecrafthelp
#538 [15:45] <z_Ric_Trust> a need help whit my lunceer
#539 [15:45] <z_Ric_Trust> it says error
#540 [15:45] <z_Ric_Trust> plis help
#541 [15:46] <HarriRyder> I'm not receiving a password reset email. I have tried to open a ticket but have not received help yet. Is this only solvable through Mojang help channels?
#542 [15:46] * ShaunMcnolty03 [webchat@79-67-23-85.dynamic.dsl.as9105.com] has joined #minecrafthelp
#543 [15:46] <z_Ric_Trust> my mincraft is not downloding
#544 [15:47] * z_Ric_Trust [webchat@89-160-199-221.du.xdsl.is] has quit. (Client Quit)
#545 [15:47] <ShaunMcnolty03> this is legit useless
#546 [15:47] <ShaunMcnolty03> so useless there isnt even official staff here
#547 [15:48] * ShaunMcnolty03 [webchat@79-67-23-85.dynamic.dsl.as9105.com] has quit. (Client Quit)
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#551 [15:51] * KagElsker [webchat@176-23-88-251-cable.dk.customer.tdc.net] has joined #minecrafthelp
#552 [15:51] <KagElsker> hacked Account from years ago
#553 [15:52] <KagElsker> i got my account hacked from years ago and i Trying to get it back and its so anyiong That i cant get it back :( i have All Information of the email That hacked it
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#555 [16:13] * Gavin [webchat@dynamic-acs-24-154-82-138.zoominternet.net] has quit. (Quit: webchat.esper.net)
#556 [16:18] * mrKreme [webchat@cpc132842-tonb5-2-0-cust364.know.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#557 [16:27] * Jackie [webchat@2580D5EC.rev.sefiber.dk] has joined #minecrafthelp
#558 [16:27] <Jackie> Hello, any staff that can help with unblocking our IP address? We are currently hosting a LAN party in Denmark with a Minecraft Tournament?
#559 [16:30] * mindkeep [~mindkeep@c-24-8-35-127.hsd1.co.comcast.net] has quit. (Ping timeout: 190 seconds)
#560 [16:31] * mindkeep [~mindkeep@c-24-8-35-127.hsd1.co.comcast.net] has joined #minecrafthelp
#561 [16:31] * xiiEnD [webchat@host-197.34.59.114.tedata.net] has joined #minecrafthelp
#562 [16:31] <xiiEnD> hello
#563 [16:32] <xiiEnD> Mojang i can't reset my password
#564 [16:32] <xiiEnD> i can't get a message on my gmail for a reset password
#565 [16:32] * Evan [webchat@50.126.130.94] has joined #minecrafthelp
#566 [16:33] * Cawllin [webchat@99-66-150-238.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#567 [16:35] <Cawllin> Hello! For some reason I am not able to log into my account. For example when I log into my Minecraft account on Minecraft.net it only displays my email instead of my username in the top right corner. I bought Minecraft a while back and I have the receipt for my account if I can get it reset that would be great.
#568 [16:37] <mattym> Cawllin, When did you buy it? Best approximation or month/year.
#569 [16:38] <Evan> Hey, so recently my minecraft started not working. I load the launcher, select the version and i click play. The red bar across the screen loads about halfway, sometimes a little more, but never finishes. The window then stops responding and I close out the game, and it sends me back to the launch screen saying it crashed and to try again later. I
#570 [16:38] <Evan> have loaded it, uninstalled and reinstalled it multiple times, and I don't have Byte Fence. I don't have any idea what is wrong.
#571 [16:40] <mattym> ??> Evan av/adwcleaner
#572 [16:40] <Absol> Evan: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#573 [16:40] <Absol> Evan: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#574 [16:41] <Evan> Alright thanks, Ill be back when its downloaded
#575 [16:42] <Cawllin> mattym I Bought the account in 2016 of January
#576 [16:42] * Evan [webchat@50.126.130.94] has quit. (Quit: webchat.esper.net)
#577 [16:44] <xiiEnD> i can't reset my password please help
#578 [16:45] * Evan [webchat@50.126.130.94] has joined #minecrafthelp
#579 [16:46] <Evan> Absol I cleaned and repaired the ADWCleaner and it removed 15 threats, I then restarted the computer.
#580 [16:47] <xiiEnD> Absol
#581 [16:47] * Lucid [webchat@h224.55.89.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#582 [16:47] <mattym> Cawllin, And are you sure you are using the same/correct email that was used during that purchase? Or one you may have changed to after?
#583 [16:48] <mattym> Evan, Check the game again.
#584 [16:48] <mattym> ??> xiiEnD account/send-email
#585 [16:48] <Absol> xiiEnD: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#586 [16:48] <Absol> xiiEnD: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#587 [16:49] <xiiEnD> ok
#588 [16:50] * xiiEnD [webchat@host-197.34.59.114.tedata.net] has quit. (Quit: webchat.esper.net)
#589 [16:51] <Evan> mattym Absol the ADWCleaner worked and my minecraft loaded. Thank you for your help
#590 [16:56] * Lucid [webchat@h224.55.89.75.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#591 [16:57] * Lucid [webchat@h224.55.89.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#592 [16:58] <Lucid> Whenever I open up the Minecraft launcher and click play, it'll take me to the Mojang loading screen, load to the middle, and then crash. I've tried every solution that you guys have given me and it still won't work. MCL-6550 was the apparent problem, but none of the solutions worked. I've been at this for hours now.
#593 [17:03] * gameb [webchat@h68.233.130.174.dynamic.ip.windstream.net] has joined #minecrafthelp
#594 [17:04] <gameb> how to i select a drive to download to
#595 [17:04] * Cawllin [webchat@99-66-150-238.lightspeed.sntcca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#596 [17:05] * cawllin [webchat@99-66-150-238.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#597 [17:05] <cawllin> mattym I Bought the account in 2016
#598 [17:06] * gameb [webchat@h68.233.130.174.dynamic.ip.windstream.net] has quit. (Client Quit)
#599 [17:08] * cawllin [webchat@99-66-150-238.lightspeed.sntcca.sbcglobal.net] has quit. (Client Quit)
#600 [17:10] * mossbackfarm [webchat@69-168-117-71.dynamic.onlinenw.com] has quit. (Quit: webchat.esper.net)
#601 [17:18] * stinkbutt12 [webchat@ip68-97-12-128.ok.ok.cox.net] has joined #minecrafthelp
#602 [17:19] <stinkbutt12> getting this message when i try to open the game - The process cannot access the file because it is being used by another process.
#603 [17:20] <stinkbutt12> but it's not open anywhere else
#604 [17:21] * plumpkatt1 [webchat@c-71-58-251-52.hsd1.pa.comcast.net] has joined #minecrafthelp
#605 [17:21] * stinkbutt12 [webchat@ip68-97-12-128.ok.ok.cox.net] has quit. (Client Quit)
#606 [17:22] <plumpkatt1> My daughter wants me to buy this for her. I went to the official website and clicked buy but it wants me to create an account and all. If I create this in my name and my email address, can I then delegate a user account for my daughter?
#607 [17:23] <mattym> plumpkatt1, If your daughter is under 13, you will need to make an account for her.
#608 [17:23] * eethan [webchat@cpe-74-69-13-60.rochester.res.rr.com] has joined #minecrafthelp
#609 [17:23] <mattym> plumpkatt1, Then make an account for yourself in order to provide parental permission for the minor account to exist.
#610 [17:24] <eethan> my minecraft java crashes on opening every time
#611 [17:24] <mattym> plumpkatt1, The purchase should be done on your daughters account once its been verified.
#612 [17:24] <plumpkatt1> ok. So what is the reason to keep her restricted as a under 13 year old? Not being smart. Just curious what she is protected from?
#613 [17:25] <plumpkatt1> Or if I set it up in my name, what can she b exposed to?
#614 [17:25] <mattym> plumpkatt1, Not much really, as the childs parent, if you want you can just make their account with a birthdate that removes those restrictions, thats up to you.
#615 [17:25] <plumpkatt1> thank u
#616 [17:25] <mattym> plumpkatt1, Either way, the email the account is tied to and payed with, should be one the user has easy access to.
#617 [17:26] <mattym> plumpkatt1, This way if any issues happen down the road, its easier for them to fix.
#618 [17:26] <mattym> account it is*
#619 [17:27] <mattym> ??> eethan launcher/log
#620 [17:27] <Absol> eethan: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#621 [17:27] <eethan> the whole thing?
#622 [17:27] <mattym> eethan, Yes.
#623 [17:29] <eethan> How do I send the whole thing over this platform?
#624 [17:30] <mattym> eethan, Read the instructions you were linked
#625 [17:30] <eethan> https://paste.gg/p/anonymous/b2a69fe4cba04c37b4ad61105ce1daf0
#626 [17:31] <mattym> ??> eethan win/dxdiag
#627 [17:31] <Absol> eethan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#628 [17:33] <eethan> https://paste.gg/p/anonymous/5fb5a9c91f8e40879b24800d353fdfd4
#629 [17:33] <mattym> eethan, We need the full report.
#630 [17:33] <eethan> is that not it?
#631 [17:33] <mattym> eethan, No
#632 [17:34] <eethan> https://paste.gg/p/anonymous/e0b05f4e18554022893b917fdf7110fd
#633 [17:35] <eethan> This should work
#634 [17:36] <mattym> eethan, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/28816/Intel-Graphics-Windows-10-DCH-Drivers?product=96551
#635 [17:36] * SebbyS [webchat@193-80-37-180.hdsl.highway.telekom.at] has joined #minecrafthelp
#636 [17:36] <SebbyS> Hello.
#637 [17:37] <SebbyS> I keep getting the ,,Unable to save download" error and I have uninstalled ByteFence! What should I do?
#638 [17:37] <mattym> ??> SebbyS error/download
#639 [17:37] <Absol> SebbyS: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#640 [17:40] <Lucid> I'm having the same problem as eethan
#641 [17:41] <eethan> I got an error message when downloading the drivers
#642 [17:41] <mattym> eethan, What did it say?
#643 [17:42] <eethan> This operating system is not supported
#644 [17:43] <mattym> eethan, You will need to contact Dell support then. See if they can provide a newer driver.
#645 [17:43] <eethan> really? it used to work just fine
#646 [17:45] <eethan> I have the option to manually download the drivers from Dell, my pc manufacturer. What should I look for?
#647 [17:46] <mattym> eethan, Most up to date display/graphics driver.
#648 [17:46] <eethan> I already have those downloaded
#649 [17:47] <eethan> A few days ago when I researched this problem I made sure all my drivers were updated
#650 [17:47] <mattym> eethan, Well then the ones Dell provided are not as up to date as the ones from Intel.
#651 [17:50] * syrtex_ [webchat@x4d011fd4.dyn.telefonica.de] has joined #minecrafthelp
#652 [17:50] <syrtex_> Anyone knows the ürpb where you just get a freaking blackscreen
#653 [17:50] <syrtex_> like out of nowhere
#654 [17:50] <syrtex_> on all Versions
#655 [17:51] <syrtex_> Windows 10
#656 [17:51] <Lucid> My Minecraft will crash while loading on the Mojang page.
#657 [17:52] <mattym> syrtex_, Ingame or on the launcher?
#658 [17:52] <mattym> ??> Lucid av/adwcleaner
#659 [17:52] <Absol> Lucid: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#660 [17:52] <Absol> Lucid: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#661 [17:52] <syrtex_> mattym ingame
#662 [17:52] <mattym> ??> syrtex_ launcher/log
#663 [17:52] <Absol> syrtex_: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#664 [17:52] <Lucid> I've tried using the ADWcleaner, it didn't work.
#665 [17:53] * Anne [webchat@24.148.1.203] has joined #minecrafthelp
#666 [17:53] <mattym> ??> Lucid tools/hjt
#667 [17:53] <Absol> Lucid: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#668 [17:53] <Absol> Lucid: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#669 [17:53] <syrtex_> mattym where dp i see that
#670 [17:53] <mattym> syrtex_, Read the instructions you were givne.
#671 [17:53] <Anne> hi, i'm trying to change my account name but the page just crashes when i submit. is this a known issue?
#672 [17:53] <syrtex_> mattym kk
#673 [17:54] <mattym> Anne, Which page?
#674 [17:54] <Anne> profile page
#675 [17:54] <syrtex_> oh ok
#676 [17:54] <syrtex_> done
#677 [17:55] <syrtex_> try it later
#678 [17:55] <mattym> Anne, What is the actual page address?
#679 [17:57] <mattym> syrtex_, We need the link to the page you were instructed to create.
#680 [17:58] * Rykoro [webchat@static24-72-102-58.ms.rev.accesscomm.ca] has joined #minecrafthelp
#681 [17:58] <syrtex_> yeah now everything seems fine
#682 [17:58] <syrtex_> ill psost it atm it happens
#683 [17:58] <Rykoro> I had a minecraft account from 2011 and can't log into it now. I'm trying to reset the password but it doesn't come to my email. Anyone know whats wrong?
#684 [17:58] <mattym> ??> Rykoro account/send-email
#685 [17:59] <Absol> Rykoro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#686 [17:59] <Absol> Rykoro: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#687 [17:59] <Rykoro> Yeah I sent that email already but at this rate it seems like it'll be 2 months to get a response.
#688 [18:00] * eethan [webchat@cpe-74-69-13-60.rochester.res.rr.com] has quit. (Quit: webchat.esper.net)
#689 [18:03] <Lucid> @Absol https://paste.ubuntu.com/p/r4TmStm2Xm/
#690 [18:03] <Anne> Page address is https://my.minecraft.net/en-us/profile/
#691 [18:04] * plumpkatt1 [webchat@c-71-58-251-52.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#692 [18:04] * James [webchat@174-19-22-13.rcmt.centurylink.net] has joined #minecrafthelp
#693 [18:04] <mattym> Anne, Try changing it at account.mojang.com/me
#694 [18:05] * James is now known as Jameskill30
#695 [18:05] <Anne> Thanks, I'll try that!
#696 [18:05] * Andre [webchat@c-73-70-168-69.hsd1.ca.comcast.net] has joined #minecrafthelp
#697 [18:06] * Jameskill30 [webchat@174-19-22-13.rcmt.centurylink.net] has quit. (Client Quit)
#698 [18:06] <Andre> I am having trouble accessing my account
#699 [18:06] <Andre> From what I see in the email account, the account has been migrated already
#700 [18:07] <Anne> That worked, thank you mattym!
#701 [18:07] <mattym> Andre, Were you not the one that migrated it?
#702 [18:07] <Andre> It says that it has been migrated but when I try to reset the password (because ive tried every password I know) the email doesn't show up.
#703 [18:08] <Rykoro> blah why do they have to make this so difficult
#704 [18:08] <Andre> I have had Minecraft since 2012 and i would be sad to have to pay for it again....
#705 [18:09] <Rykoro> I'm in the same boat except 2011
#706 [18:09] * mcfat [webchat@77.111.247.126] has joined #minecrafthelp
#707 [18:09] <Rykoro> Like why can't I just reset my fucking password from then.
#708 [18:09] <Absol> Rykoro: Please keep it civil
#709 [18:09] <Andre> I agree politely.
#710 [18:09] <Lucid> @Absol https://paste.ubuntu.com/p/r4TmStm2Xm/
#711 [18:09] * Jackie [webchat@2580D5EC.rev.sefiber.dk] has quit. (Quit: webchat.esper.net)
#712 [18:10] <Andre> ?
#713 [18:10] <mcfat> Hello, i would like to run Minecraft completely off a flash drive. minecraft.exe --workDir GameData doesn't work.
#714 [18:10] <Lucid> I downloaded Hijack and did the scan
#715 [18:10] <Andre> Well this seems unhelpful
#716 [18:10] <mattym> ??> Lucid av/bytefence
#717 [18:10] <Absol> Lucid: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#718 [18:11] <Lucid> I deleted Byte Fence earlier.
#719 [18:11] <mattym> Andre, Answer the question I asked you.
#720 [18:11] <mattym> Lucid, Doesnt looks like it was properly remvoed.
#721 [18:11] <Andre> Yes I migrated it.
#722 [18:11] <mattym> removed*
#723 [18:11] <Lucid> I'll see if it's still there.
#724 [18:12] <mattym> Andre, Are you sure you didn't migrate it to a different email than the one you are checking?
#725 [18:12] <Andre> Ive checked all the spam and junk folders just incase but there are no mojang emails
#726 [18:12] * Kaister3239 [webchat@dhcp26-179-158-66.cable.conwaycorp.net] has joined #minecrafthelp
#727 [18:12] <Kaister3239> Hello?
#728 [18:12] <Andre> I have also tried every single email account.
#729 [18:12] <mattym> Lucid, Have you restarted the PC since removing it?
#730 [18:12] <Andre> that I own**
#731 [18:12] <mattym> ??> Andre account/send-email
#732 [18:12] <Absol> Andre: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#733 [18:12] <Absol> Andre: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#734 [18:12] <Lucid> Yes I have.
#735 [18:12] <Kaister3239> Can I have some help?
#736 [18:13] <mattym> Lucid, Did you try the ADWCleaner before or after removing Bytfence?
#737 [18:13] <Lucid> I believe it was after.
#738 [18:13] <mattym> mcfat, Not sure the current launcher can work that way anymore.
#739 [18:14] <mcfat> So then how?
#740 [18:14] <mcfat> i tired everything
#741 [18:14] <mattym> mcfat, Run it off the computer.
#742 [18:14] <mcfat> it still creates %appdata%\.minecraft
#743 [18:14] <mattym> Lucid, Lets see if a clean install helps.
#744 [18:14] * Rykoro [webchat@static24-72-102-58.ms.rev.accesscomm.ca] has quit. (Quit: webchat.esper.net)
#745 [18:14] <mcfat> thats the problem
#746 [18:14] <mattym> ??> Lucid win/reinst
#747 [18:14] <Absol> Lucid: You may need to reinstall the locally installed files that Minecraft puts into place.
#748 [18:14] <Absol> Lucid: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#749 [18:15] <Andre> oh great, I have to try to recover a transaction ID from 7 YEARS AGO
#750 [18:15] <mattym> mcfat, Its supposed to. Thats where the game needs its files.
#751 [18:15] <mcfat> cant i change the directory
#752 [18:15] <mcfat> that sucks
#753 [18:15] <mcfat> i wrote a script but now everything in %appdata% is goe
#754 [18:15] <mcfat> *gone
#755 [18:15] <mcfat> i made an accident
#756 [18:15] <mcfat> i made an accident
#757 [18:16] * Kaister3239 [webchat@dhcp26-179-158-66.cable.conwaycorp.net] has left #minecrafthelp
#758 [18:17] <mcfat> but i was able to recover everything
#759 [18:18] <Andre> Jeez well looks like im gonna have to pay for Minecraft again because Mojang like totally lost my account or something
#760 [18:19] <Andre> I didn't know it was so hard to just reset a password SHEESH
#761 [18:19] * yomam [webchat@77.111.247.126] has joined #minecrafthelp
#762 [18:19] <yomam> yomam
#763 [18:19] <yomam> yomam
#764 [18:20] <yomam> yomam
#765 [18:20] <yomam> yomam
#766 [18:20] * Absol kicked yomam from #minecrafthelp (Reason: omam :Stop spamming)
#767 [18:20] <Andre> Yeahhhh I think i'm done with this now..
#768 [18:22] * Seb [webchat@75-39-181-220.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#769 [18:23] <Seb> Hi, I used to play Minecraft on my Mojang account. I’m trying to log back in but I forgot my password. What’s worse is that I never confirmed my email so I can’t reset my password. If there’s any way to fix this I’d deeply appreciate it!
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#771 [18:57] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#772 [19:11] * MAGA [webchat@cpc125546-bbrg5-2-0-cust92.14-2.cable.virginm.net] has joined #minecrafthelp
#773 [19:12] <MAGA> Hi
#774 [19:12] <MAGA> I have had minecraft for 8 years or so and i had it set up on an old email. I made the mistake of logging out today and now i cannot get back in because i cannot remember the password either. I have my username and what i believe the old email to be. However i cannot access the old email account
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#776 [19:30] * jon [webchat@24.115.10.144.res-cmts.prk.ptd.net] has joined #minecrafthelp
#777 [19:32] <jon> I'm trying to download Minecraft Java and I keep getting an error message.
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#779 [19:39] * KEIT4 [webchat@168.228.244.169] has joined #minecrafthelp
#780 [19:39] <KEIT4> ola boa noite!
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#782 [19:43] * Lucid [webchat@h224.55.89.75.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
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#784 [19:46] <KEIT4> ola
#785 [19:46] <KzproG4mer007> oi
#786 [19:46] <KEIT4> amigo
#787 [19:46] <KzproG4mer007> EU PRECISO DE AJUDA
#788 [19:46] <KEIT4> tbm to precisando
#789 [19:47] <KEIT4> eu comprei uma conta de minecraft em um site
#790 [19:47] <KEIT4> e queria trocar o email e senha da conta
#791 [19:47] <KzproG4mer007> ta falando q algum arquivo meu ta corrompido ;-;
#792 [19:47] <KEIT4> mas nao consigo faezer pois nao tenho o email do dono anterior
#793 [19:47] <KzproG4mer007> ta falando q algum arquivo meu ta corrompido ;-;
#794 [19:48] <KEIT4> ja pegou o nome do ark
#795 [19:48] <KzproG4mer007> ark?
#796 [19:48] <KEIT4> *arquivo
#797 [19:48] <KEIT4> nome do arquivo corrompido
#798 [19:48] <KzproG4mer007> n n sei oq isso quer dizer.....
#799 [19:48] <KzproG4mer007> mas vou olhar
#800 [19:48] <KzproG4mer007> o nome do arquivo ;-;
#801 [19:48] <KEIT4> ok
#802 [19:49] <KzproG4mer007> AONDE FICA ISSO!!!!??
#803 [19:49] <KEIT4> nao sou do suporte mas vou tentar ajuda
#804 [19:49] <KzproG4mer007> ^^
#805 [19:49] <KzproG4mer007> BGD
#806 [19:49] <KEIT4> qual e o erro que da!
#807 [19:49] <KEIT4> voce sabe o nome
#808 [19:50] <KzproG4mer007> fala q n da pra eu entra em uma versao e q o ark ta corrompido....
#809 [19:50] <KzproG4mer007> voce sabe o nome: Roaming
#810 [19:50] <KEIT4> ja tentou apagar os arquivos dessa versão?
#811 [19:50] <KzproG4mer007> n ;-;
#812 [19:51] <KzproG4mer007> vou tentar vlw
#813 [19:52] <KEIT4> abra o executar
#814 [19:52] * Sapph [webchat@user-24-96-20-181.knology.net] has joined #minecrafthelp
#815 [19:53] <KEIT4> ok
#816 [19:53] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#817 [19:53] <KEIT4> espercorn
#818 [19:53] * Sapph [webchat@user-24-96-20-181.knology.net] has quit. (Client Quit)
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#820 [19:54] <KEIT4> help
#821 [19:54] <KEIT4> need help
#822 [19:54] <KzproG4mer007> abra o executar
#823 [19:54] <KzproG4mer007> : como assim?
#824 [19:54] <KEIT4> aperta o botao
#825 [19:54] <KzproG4mer007> ????????????????????????????????????????????????????????????????????????????
#826 [19:55] <KEIT4> win + R
#827 [19:55] <KzproG4mer007> ata
#828 [19:55] <KEIT4> digita
#829 [19:55] <huy9976> I know my username but i forgot my password and when i go to find my password, it tells me i need an email but i forgot that too. what do I do?
#830 [19:55] <KEIT4> digita
#831 [19:55] <CubeTheThird> huy9976, have you tried resetting the password for the emails you do know?
#832 [19:55] <KzproG4mer007> digita continue
#833 [19:56] <KEIT4> %appdata%
#834 [19:56] <huy9976> yes i have but they dont work with my username still
#835 [19:56] <KEIT4> vai ter uma pasta .MINECRAFT
#836 [19:56] <KEIT4> abra els
#837 [19:57] <CubeTheThird> huy9976, what's the username?
#838 [19:57] <KEIT4> ela*
#839 [19:57] <huy9976> huy9976
#840 [19:57] <KzproG4mer007> cara ta falando q n da pra entra no arquivo pq esta corrompido e ilegivel
#841 [19:57] <KzproG4mer007> ;-;
#842 [19:57] <KzproG4mer007> #bad
#843 [19:57] <CubeTheThird> huy9976, you have a mojang.com account, so you should be logging in with an email address, not username
#844 [19:57] <CubeTheThird> ??> huy9976 account/reset-password
#845 [19:58] <Absol> huy9976: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#846 [19:58] <Absol> huy9976: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#847 [19:58] <KzproG4mer007> <@Absol> Absol it`s the name of a pokemon
#848 [19:58] <huy9976> the thing is i migrated my account already, i just dont know which email it is under
#849 [19:59] <KEIT4> need help, I want to link my account to a new email but I do not know the old email and the password, could you help me
#850 [19:59] <CubeTheThird> KzproG4mer007, do you need something?
#851 [20:00] <CubeTheThird> KEIT4, you will have to contact Mojang for assistance with that
#852 [20:00] <CubeTheThird> ??> KEIT4 mojang/email
#853 [20:00] <Absol> KEIT4: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#854 [20:00] <Absol> KEIT4: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#855 [20:00] <CubeTheThird> huy9976, follow what Absol said to try resetting your password with the emails you do know
#856 [20:00] <CubeTheThird> huy9976, if then you aren't receiving the password reset email, you'll have to contact Mojang for further assistance
#857 [20:01] <huy9976> but i dont know what email it is under. they ask for your email and not your username
#858 [20:02] <KEIT4> CubeTheThird
#859 [20:02] <KEIT4> I'll be waiting, thank you
#860 [20:02] <CubeTheThird> huy9976, right. Try every email you have
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#862 [20:04] <huy9976> is there anyway to check what email my username is under?
#863 [20:04] <CubeTheThird> huy9976, not without contacting Mojang support. As I said, if you try resetting your password with all your email accounts, and you don't get a reset email, you have to contact them
#864 [20:05] <huy9976> i just have to email mojang correct?
#865 [20:05] <CubeTheThird> ??> huy9976 mojang/email
#866 [20:05] <Absol> huy9976: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#867 [20:05] <Absol> huy9976: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#868 [20:06] <huy9976> alright, tysm
#869 [20:07] * Gerard [webchat@pool-71-115-226-161.syrcny.fios.verizon.net] has joined #minecrafthelp
#870 [20:07] <Gerard> I do not have access to my email anymore
#871 [20:07] <CubeTheThird> Gerard, are you trying to reset your account password or something like that?
#872 [20:08] * KzproG4mer007 [webchat@200.139.164.109] has quit. (Quit: webchat.esper.net)
#873 [20:08] <Gerard> No, If possible I want to link my information to another email since I no longer have access to the one I intially used for the account
#874 [20:08] <Gerard> CubeTheThird
#875 [20:09] <CubeTheThird> Gerard, ah ok. You might be able to do that, but you probably need access
#876 [20:09] <CubeTheThird> ??> Gerard account/reset-email
#877 [20:09] <Absol> Gerard: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#878 [20:10] <CubeTheThird> Gerard, see if that works ^^^
#879 [20:11] <Gerard> I have also forgotten my password so I cant access the email to get the password back
#880 [20:11] <Gerard> so im kinda really stuck
#881 [20:11] <CubeTheThird> Gerard, ok in that case you'll need to contact Mojang support
#882 [20:11] <CubeTheThird> ??> Gerard mojang/email
#883 [20:11] <Absol> Gerard: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#884 [20:11] <Absol> Gerard: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#885 [20:35] * anthony [webchat@174-26-180-120.phnx.qwest.net] has joined #minecrafthelp
#886 [20:35] <anthony> my minecraft crashes everytime i try and load it up im on the latelst realse
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#888 [20:36] <anthony> any suggetions
#889 [20:37] <Hunter1273> Hey, I'm so sorry to bother -- are there any concretely-known conditions for pillagers to spawn in the Java edition? They seem to ignore block light levels above 8, even up to 10 for us.
#890 [20:37] <anthony> just got minecraft and i cant even play bc it crashes everytime
#891 [20:37] <anthony> HELPPPPPP
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#893 [20:42] * SeiraSeira [webchat@mta-98-29-7-229.neo.rr.com] has joined #minecrafthelp
#894 [20:42] <SeiraSeira> Hello!
#895 [20:42] <SeiraSeira> Hello!
#896 [20:42] * SeiraSeira [webchat@mta-98-29-7-229.neo.rr.com] has left #minecrafthelp
#897 [20:43] * S8 [webchat@mta-98-29-7-229.neo.rr.com] has joined #minecrafthelp
#898 [20:43] <S8> Hello!
#899 [20:43] <S8> I need a little help with Minecraft for Windows 10
#900 [20:44] <S8> It says that I cannot redeem the code on my new computer on the windows play store after I click redeem on my Mojang account
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#902 [20:45] * S2 [webchat@mta-98-29-7-229.neo.rr.com] has joined #minecrafthelp
#903 [20:46] <S2> Okay! I was S8
#904 [20:46] <S2> Is anybody online?
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#906 [20:51] * Kyle [webchat@cpe-65-29-149-83.wi.res.rr.com] has joined #minecrafthelp
#907 [20:51] <Kyle> I can not login in and I don’t have access to the email any more what do I do
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#911 [20:54] <wMuskDzn-> exqueci minha senha
#912 [20:54] <BobKat> Help! It has been 23 hours after I tried to purchase Minecraft. I have been stuck on the "placing order" screen the whole time!!!!!!!
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#916 [21:21] * Devin [webchat@cbrgon7225w-lp130-05-74-12-88-180.dsl.bell.ca] has joined #minecrafthelp
#917 [21:21] <Devin> I dont have a gift code to redeem
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#919 [21:28] * Tommash [webchat@c-73-137-53-122.hsd1.ga.comcast.net] has joined #minecrafthelp
#920 [21:29] <Tommash> So I have a really old account that I don’t have the email or password to any help is appreciated
#921 [21:30] * Tommash [webchat@c-73-137-53-122.hsd1.ga.comcast.net] has quit. (Client Quit)
#922 [21:34] <BobKat> Help! It has been 23 hours after I tried to purchase Minecraft. I have been stuck on the "placing order" screen the whole time!!!!!!!
#923 [21:39] * Catullus [webchat@rav34-1-78-193-46-180.fbxo.proxad.net] has joined #minecrafthelp
#924 [21:40] <Catullus> Hello! I can't play to Minecraft because the file kk_kz.json can't be download by the game! What can I do? Thanks§
#925 [21:44] * Leon_Martins [webchat@187-86-202-181.navegamais.com.br] has joined #minecrafthelp
#926 [21:45] <Leon_Martins> Hello, I'm jhon leno
#927 [21:46] <Leon_Martins> I'm 15 years old, and a while back I bought the minecraft pocket edition from the play store
#928 [21:46] * anon [webchat@c-69-243-138-58.hsd1.il.comcast.net] has joined #minecrafthelp
#929 [21:47] <Leon_Martins> I'm Brazilian, so I'm sorry for my English mistakes.
#930 [21:47] <anon> it's okay
#931 [21:48] <Leon_Martins> Anyway, I had bought the minecraft pe, but now I'm without cell phone, I have a notebook now
#932 [21:49] * anon [webchat@c-69-243-138-58.hsd1.il.comcast.net] has quit. (Client Quit)
#933 [21:50] <Leon_Martins> And I was wondering if it is possible to have the minecraft version for notebook, after all I really want to play the game, I bought it through the play store ... But as I said I'm without a cell phone
#934 [21:52] <Leon_Martins> I really want to have and play the game, but I had bought the minecraft pocket edition, I played for a while but now I'm without cell phone
#935 [21:53] <Leon_Martins> So I wonder if I can have the notebook version
#936 [21:53] <Leon_Martins> ????
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#938 [22:12] * Juan [webchat@76-247-25-148.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#939 [22:12] <Juan> I cant download the update
#940 [22:13] * Juan [webchat@76-247-25-148.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)
#941 [22:20] * TopHatProdxns115 [webchat@pool-71-244-215-214.bltmmd.fios.verizon.net] has joined #minecrafthelp
#942 [22:21] <BobKat> Help! It has been 23 hours after I tried to purchase Minecraft. I have been stuck on the "placing order" screen the whole time!!!!!!!
#943 [22:22] <BobKat> sorry I mean 24
#944 [22:23] <TopHatProdxns115> Hello! I am here because of a strange game freeze that has been happening recently. The in-game window (items on screen) stops, but the audio still works, strangely enough. Every time that I encounter this, the game has never recovered from this, and I've had to force-close the game. I've checked for GPU driver updates, but no updates are available
#945 [22:23] <TopHatProdxns115> . What should I do?
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#948 [22:35] * Hunter [webchat@cpe-74-131-113-166.kya.res.rr.com] has joined #minecrafthelp
#949 [22:36] <Hunter> My old miecraft account that i made in 2012 is no longer working and im about 95% sure i have my credentials right when trying to login/ Migrate. what should i do?
#950 [22:40] * BobKat [webchat@dsl-209-55-72-253.centex.net] has quit. (Quit: webchat.esper.net)
#951 [22:41] <TopHatProdxns115> I'll be back in a few hours :D
#952 [22:52] * JJ7 [webchat@cpe-172-249-43-55.socal.res.rr.com] has joined #minecrafthelp
#953 [22:52] <JJ7> cant download latest version of java minecraft
#954 [22:52] <JJ7> error code pops up
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#958 [23:04] <Darksouthpark1> I forgot my password to my account and its been years im wondering if i can reset it or have it back I dont remeber my email but i know my username can i use that to find my password?
#959 [23:19] * Whatsupp [webchat@cpe-76-168-108-14.socal.res.rr.com] has joined #minecrafthelp
#960 [23:20] <Whatsupp> I would like a refund on Minecraft Java edition
#961 [23:20] <Whatsupp> I barely bought the game today
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#966 [23:25] <Natsu> I bought minecraft and no matter how many times I try to run the game, it freexes everytime on the mojang screen
#967 [23:25] <Jhanz> My code has been redeemed but I have not been redirected to download the game
#968 [23:29] * TopHatProdxns115 [webchat@pool-71-244-215-214.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#971 [23:31] <SpenceOtron> Hello! I'm going to post the email that i sent to mojang in here, with some info blurred out. Hello. Before I start off, I just want to say that
#972 [23:32] <SpenceOtron> actually i dont know how to use pastebin
#973 [23:32] <SpenceOtron> i need to use it mainly because my question is like 12 lines long.
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#975 [23:54] * POOPDEALER [webchat@mobile-107-77-205-49.mobile.att.net] has joined #minecrafthelp
#976 [23:55] <POOPDEALER> Hello