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#3 [00:15] <darkaluminum> vccmkdc
#4 [00:53] * smileavocado [webchat@85-76-18-151-nat.elisa-mobile.fi] has joined #minecrafthelp
#5 [00:53] <smileavocado> hey
#6 [00:53] <smileavocado> my some minecraft texts are upside down
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#8 [01:13] * long [webchat@ip72-211-142-86.tc.ph.cox.net] has joined #minecrafthelp
#9 [01:14] <long> when I open Minecraft launcher and press play it says game crash how do I fix this?
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#11 [01:50] * Gustav [webchat@ua-85-230-168-142.bbcust.telenor.se] has joined #minecrafthelp
#12 [01:51] <Gustav> I can't redeem my minecraft windows 10 edition code. I think it's already redeemed but I i don't know to which account. I have tried all accounts I can think off. What should I do?
#13 [01:54] * oscarcharly [webchat@209.126.90.131] has joined #minecrafthelp
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#15 [01:57] * Sykes1000 [webchat@c-71-238-61-244.hsd1.or.comcast.net] has joined #minecrafthelp
#16 [01:57] <Sykes1000> Hello, i migrated an old minecraft premium account to Mojang however it wont give me a key to unlock it in windows 10. I only get the java edition
#17 [01:58] * Beorgenverk [webchat@CPEd4b92ff0d7f6-CMd4b92ff0d7f4.cpe.net.cable.rogers.com] has joined #minecrafthelp
#18 [01:58] <Beorgenverk> I am not receiving emails after I clicked reset password
#19 [01:59] <Beorgenverk> and it recently said that my account was migrated, however I don't remember doing this
#20 [01:59] <Beorgenverk> what can I do ?
#21 [02:04] * Beorgenverk [webchat@CPEd4b92ff0d7f6-CMd4b92ff0d7f4.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#22 [02:16] * Daveman [webchat@ip72-193-183-238.lv.lv.cox.net] has joined #minecrafthelp
#23 [02:17] <Daveman> Hello, so I need help logging into my minecraft.net account
#24 [02:17] <Daveman> I don't remember my email, password, or transaction ID
#25 [02:17] <Daveman> because my Launcher alrdy remembers me
#26 [02:19] * curtis [webchat@n42-241-222-232.adl2.sa.optusnet.com.au] has joined #minecrafthelp
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#29 [03:10] * Dominocraftacek [webchat@nat-008-132.dragon.cz] has joined #minecrafthelp
#30 [03:12] <Dominocraftacek> hello, i can't log into the game and reset password didn't send me anything on email
#31 [03:45] * air [webchat@cpc89242-aztw30-2-0-cust2308.18-1.cable.virginm.net] has joined #minecrafthelp
#32 [03:45] <air> hello
#33 [03:46] <Dominocraftacek> hello
#34 [03:46] <air> i have been tying to download minecraft for 12 hours and all it said is placing order
#35 [03:57] <air> do you have any ideas why its doing that
#36 [03:57] * TheSilentLink [~TheSilent@host86-135-61-186.range86-135.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#37 [04:09] * Freer [webchat@175.100.17.149] has joined #minecrafthelp
#38 [04:09] <Freer> Can someone help me please?
#39 [04:09] <Freer> oops
#40 [04:09] * Freer [webchat@175.100.17.149] has quit. (Client Quit)
#41 [04:10] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
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#43 [04:13] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#44 [04:28] * TheSilentLink [~TheSilent@host86-135-61-186.range86-135.btcentralplus.com] has joined #minecrafthelp
#45 [04:31] <Dominocraftacek> hello, i can't log into the game and reset password didn't send me anything on email, help me?
#46 [04:39] * TheSilentLink [~TheSilent@host86-135-61-186.range86-135.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#47 [04:41] * TheSilentLink [~TheSilent@host86-135-61-186.range86-135.btcentralplus.com] has joined #minecrafthelp
#48 [04:45] * KylahMc [webchat@cpe-60-226-159-80.wwui-cr-003.cha.qld.bigpond.net.au] has joined #minecrafthelp
#49 [04:47] <KylahMc> Ive tried so many different ways with just being able to startup my Minecraft like the furthest i have gotten has been the Minecraft launcher which then doesnt let my game load. Is there any way of solving this problem ?
#50 [04:53] * NickD4rkPT [webchat@bl7-248-17.dsl.telepac.pt] has joined #minecrafthelp
#51 [04:59] <NickD4rkPT> I was trying to get into my minecraft account when suddenly I find that my email was different with letters and random numbers and I was trying to install but asked me to buy it when I already bought it. Thank you for your attention.
#52 [05:09] * Stefy_mart [webchat@ppp-157-222.32-151.wind.it] has joined #minecrafthelp
#53 [05:09] <Stefy_mart> I can't open Minecraft. he say me error
#54 [05:10] * Stefy_mart [webchat@ppp-157-222.32-151.wind.it] has quit. (Client Quit)
#55 [05:14] * CrystalLegend137 [webchat@host86-130-142-90.range86-130.btcentralplus.com] has joined #minecrafthelp
#56 [05:15] <CrystalLegend137> Hi Minecraft help. I've tried to log in, and I've changed my password 5 times, but whenever I log in, it sends me to a demo account when I've bought Minecraft. Please help!
#57 [05:17] * CrystalLegend137 [webchat@host86-130-142-90.range86-130.btcentralplus.com] has quit. (Client Quit)
#58 [05:54] * BTHG [webchat@59.26.78.152] has joined #minecrafthelp
#59 [05:54] <BTHG> I bought a realm server. I made an invitation to play with a friend, but the message "Realms player feed temporarily disabled" does not connect to my friend.
#60 [06:02] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#61 [06:19] * anlarcc [webchat@78.190.64.233.static.ttnet.com.tr] has joined #minecrafthelp
#62 [06:19] <anlarcc> i forgot my email
#63 [06:20] <anlarcc> what can i do ?
#64 [06:27] * KylahMc [webchat@cpe-60-226-159-80.wwui-cr-003.cha.qld.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#65 [06:57] * DaDou [webchat@lfbn-1-11064-222.w86-213.abo.wanadoo.fr] has joined #minecrafthelp
#66 [06:57] <DaDou> hi, i have a problem with my old minecraft acount
#67 [06:58] <DaDou> already done the migration process and i only can play démo version of the game (java edition)
#68 [07:02] * DaDou [webchat@lfbn-1-11064-222.w86-213.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#69 [07:03] * Komjatius [webchat@fibhost-67-55-154.fibernet.hu] has joined #minecrafthelp
#70 [07:03] <Komjatius> Hi, I'm looking for help...
#71 [07:04] <Komjatius> I wanted to buy the Java editon for my daughter, I got the parental control e-mail to my own e-mail account, I filled all the data, I started the payment with my own Mastercard, first on my phone, after that on my computer, but the result is the same, it's stuck at the 'Placing order' screen, it's running around, but nothing happens. What could be
#72 [07:04] <Komjatius> the problem?
#73 [07:13] * BTHG [webchat@59.26.78.152] has quit. (Quit: webchat.esper.net)
#74 [07:20] * mok0 [~mok@ip-5-186-125-3.cgn.fibianet.dk] has quit. (Read error: Connection timed out)
#75 [07:21] * mochi [webchat@dynamic-cpe-pool.orcon.net.nz] has joined #minecrafthelp
#76 [07:21] <mochi> I need help
#77 [07:21] * mok0 [~mok@ip-5-186-125-3.cgn.fibianet.dk] has joined #minecrafthelp
#78 [07:22] <mochi> oops i didnt see the thingy
#79 [07:22] * mochi [webchat@dynamic-cpe-pool.orcon.net.nz] has quit. (Client Quit)
#80 [07:22] * marko [webchat@dynamic-cpe-pool.orcon.net.nz] has joined #minecrafthelp
#81 [07:22] <marko> i need to reset security questions but i no longer have access to the email
#82 [07:29] * burgeren [webchat@ti0097a400-1690.bb.online.no] has joined #minecrafthelp
#83 [07:29] <burgeren> hi
#84 [07:30] <marko> i need to reset security questions but i no longer have access to the email
#85 [07:31] * burgeren [webchat@ti0097a400-1690.bb.online.no] has quit. (Client Quit)
#86 [07:32] <Dominocraftacek> hello, i can't log into the game and reset password didn't send me anything on email, help me?
#87 [07:39] * Tim [webchat@d4-50-86-58.try.wideopenwest.com] has joined #minecrafthelp
#88 [07:40] <Tim> Hi, I bought Minecraft for my child and am unable to download it. He has an account, but I have not yet 'given permission' because I can't.
#89 [07:43] * Komjatius [webchat@fibhost-67-55-154.fibernet.hu] has joined #minecrafthelp
#90 [07:44] <Komjatius> So, noone have any idea? :(
#91 [07:50] * PhaseAligned [webchat@pool-96-231-59-36.washdc.fios.verizon.net] has joined #minecrafthelp
#92 [07:55] * Cavidanko2 [webchat@host-5.197.149.152.katv1.net] has joined #minecrafthelp
#93 [07:55] <Cavidanko2> hello
#94 [07:55] <PhaseAligned> Is anyone else having payment issues today? I am trying to purchase minecraft for my son's account (a new mojang account). We have sent the "request access" email from his account to my email address. When I click that link and put in my payment info, all I get is the infinitely buffering circle in the "Placing order..." window. I have tried do
#95 [07:55] <PhaseAligned> ing this on two different machine, using 3 different browsers - chrome, firefox, and edge. I've also called my credit card company and they told me the problem isn't with the credit card.
#96 [07:55] <Cavidanko2> is that bot
#97 [07:55] <Cavidanko2> hellouu
#98 [07:56] <PhaseAligned> hello.
#99 [07:56] <PhaseAligned> I'm not a bot.
#100 [07:56] <Cavidanko2> o good
#101 [07:56] <PhaseAligned> of course, that's what any bot would say.....
#102 [07:56] <Cavidanko2> are you boy/girl
#103 [07:56] <PhaseAligned> I'm a father.
#104 [07:57] <Cavidanko2> what problem have you
#105 [07:57] <PhaseAligned> I described it above.
#106 [07:57] * StarDreams [webchat@host-92-14-92-50.as43234.net] has joined #minecrafthelp
#107 [07:57] <PhaseAligned> I can't get payments to work when I try to buy minecraft for my son's account.
#108 [07:58] <Cavidanko2> ooo
#109 [07:58] <Cavidanko2> that is incredible
#110 [07:58] <StarDreams> Hello
#111 [07:58] <PhaseAligned> are you a bot?
#112 [07:58] <Cavidanko2> may i say to you father
#113 [07:58] * StarDreams [webchat@host-92-14-92-50.as43234.net] has quit. (Client Quit)
#114 [07:58] <Cavidanko2> not my father father is you nickname
#115 [07:59] <marko> i need to reset security questions but i no longer have access to the email
#116 [07:59] <Cavidanko2> marko i have this problem
#117 [07:59] <Cavidanko2> but i dont know what i must do
#118 [07:59] <Cavidanko2> PhaseAligned fuck you
#119 [07:59] <Absol> Cavidanko2: Please keep it civil
#120 [08:00] <Cavidanko2> and fuck your family\\
#121 [08:00] * Absol kicked Cavidanko2 from #minecrafthelp (Reason: avidanko2 :Keep it civilized, you are just a human being)
#122 [08:02] * kaci [webchat@host-92-1-236-66.as43234.net] has joined #minecrafthelp
#123 [08:03] <kaci> my Minecraft wont load after clicking play it just goes to a white screen
#124 [08:05] * kaci [webchat@host-92-1-236-66.as43234.net] has quit. (Client Quit)
#125 [08:06] <Komjatius> I have the same problem. We have to use fake date of birth. :D
#126 [08:07] <Komjatius> The parent adult check isn't working.
#127 [08:07] <PhaseAligned> ah, that makes sense. maybe I'll give that a shot. thanks.
#128 [08:10] * AljenadroPH1 [webchat@217.154.52.179.d.dyn.claro.net.do] has joined #minecrafthelp
#129 [08:11] <AljenadroPH1> Hi, I bought a minecraft account in 2012 and I'm trying to recover it
#130 [08:11] <AljenadroPH1> what should I do?
#131 [08:12] <Komjatius> PhaseALigned, it works, if you pay only the price of the game, so it's sure that the parent control is broken.
#132 [08:15] <marko> i need to reset security questions but i no longer have access to the email
#133 [08:17] <PhaseAligned> Komjatius, thanks for the tip. But do you know how to reset the birthdate on an existing account? I'm worried I may have to set up a new one (with a new email address).
#134 [08:22] * Agentkempo [webchat@ool-2f11a059.dyn.optonline.net] has joined #minecrafthelp
#135 [08:22] <Agentkempo> Why cant I connect to a server?
#136 [08:22] <marko> i need to reset security questions but i no longer have access to the email
#137 [08:22] * Komjatius [webchat@fibhost-67-55-154.fibernet.hu] has quit. (Quit: webchat.esper.net)
#138 [08:23] * PhaseAligned [webchat@pool-96-231-59-36.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#139 [08:27] * Moodynoodle_ [webchat@82-71-9-42.dsl.in-addr.zen.co.uk] has joined #minecrafthelp
#140 [08:29] <Moodynoodle_> Hi, it’s saying ‘we could not authenticate you against our servers. Please try to log out and back in’ but I can’t log in because every time I try it says that same message.
#141 [08:29] * Moodynoodle_ [webchat@82-71-9-42.dsl.in-addr.zen.co.uk] has quit. (Client Quit)
#142 [08:39] * RapGod [webchat@85.187.18.225.ipacct.net] has joined #minecrafthelp
#143 [08:39] <RapGod> ghjcnb
#144 [08:39] * RapGod [webchat@85.187.18.225.ipacct.net] has quit. (Client Quit)
#145 [08:49] * HelloThere [webchat@108-218-32-203.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#146 [08:49] <HelloThere> Is ther anybody on?
#147 [08:56] <HelloThere> I need help with my Java Edition. It will load up only to a certain point on the loading screen near the end. I have tried reinstalling enabling minecraft for my firewall, running minecraft many many times, and I have gotten no reslts
#148 [09:03] * codfish [webchat@5ac3784b.bb.sky.com] has joined #minecrafthelp
#149 [09:04] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#150 [09:04] <codfish> I am trying to update java edition but it says its unable to save download
#151 [09:04] <CubeTheThird> codfish, do you have ByteFence?
#152 [09:05] <codfish> I don't think so
#153 [09:05] <CubeTheThird> ??> codfish tools/hjt
#154 [09:05] <Absol> codfish: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#155 [09:05] <Absol> codfish: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#156 [09:06] <codfish> why should I trust it
#157 [09:06] <HelloThere> he is literally the first operator on the server
#158 [09:07] <HelloThere> he's official
#159 [09:07] <codfish> if you think theres a bug then I have kaspersky
#160 [09:07] <CubeTheThird> haha
#161 [09:07] <CubeTheThird> ??< codfish av/kaspersky
#162 [09:07] <CubeTheThird> ??< av/kaspersky
#163 [09:07] <codfish> its just another anti virus software
#164 [09:08] <CubeTheThird> codfish, trend micro has a variety of reputable tools. Feel free to look up details about it
#165 [09:08] <CubeTheThird> codfish, the one sent by Absol is to run a scan of everything you have installed. That will help us figure out what is blocking the download
#166 [09:08] <codfish> ok
#167 [09:08] <CubeTheThird> HelloThere, did you need help with something?
#168 [09:08] <HelloThere> yes
#169 [09:09] <HelloThere> I copied my question in case I had to come back but here it is: I need help with my Java Edition. It will load up only to a certain point on the loading screen near the end. I have tried reinstalling, enabling minecraft for my firewall, running minecraft many many times, and I have gotten no results
#170 [09:09] <codfish> hijack is blocked for me
#171 [09:09] <CubeTheThird> HelloThere, I'll have you run a malware scan then
#172 [09:09] <CubeTheThird> ??> HelloThere av/adwcleaner
#173 [09:09] <Absol> HelloThere: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#174 [09:09] <Absol> HelloThere: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#175 [09:09] <CubeTheThird> codfish, you can't download it?
#176 [09:10] <codfish> its blocked by my anti virus software
#177 [09:10] <CubeTheThird> codfish, hmm ok. Strange though. I guess I'll just have you run a malware scan then
#178 [09:10] <CubeTheThird> ??> codfish av/adwcleaner
#179 [09:10] <Absol> codfish: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#180 [09:10] <Absol> codfish: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#181 [09:10] <HelloThere> doesnt it say somewhere on mojangirc that awdcleaner is noncompatible with mc?
#182 [09:10] * Lord_of_Life_ [~Lord@46.217.166.219] has joined #minecrafthelp
#183 [09:10] <codfish> that's blocked too
#184 [09:10] <CubeTheThird> O.o
#185 [09:11] <CubeTheThird> codfish, if all that is blocked I'm guessing it's also blocking the game downloads
#186 [09:11] <CubeTheThird> HelloThere, never heard of that before
#187 [09:11] <CubeTheThird> HelloThere, I send it to people all the time
#188 [09:11] <codfish> no its half downloading
#189 [09:12] <codfish> it says:Unable to save download. fill3.ogg
#190 [09:12] <HelloThere> alright will do sir
#191 [09:13] <CubeTheThird> codfish, hmm I'll need to take a look at the full logs then
#192 [09:13] <CubeTheThird> ??> codfish launcher/log
#193 [09:13] <Absol> codfish: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#194 [09:13] * Lord_of_Life [~Lord@46.217.167.211] has quit. (Ping timeout: 206 seconds)
#195 [09:15] <HelloThere> my awdcleaner is barely scanning and the loading bar is appearing to be stuck near the front.
#196 [09:16] <codfish> do you think it might be a storage issue on my laptop
#197 [09:16] <CubeTheThird> HelloThere, just need to wait
#198 [09:16] * jon [webchat@190.233.17.222] has joined #minecrafthelp
#199 [09:16] <CubeTheThird> codfish, if you don't have a lot of space left then yes
#200 [09:16] <jon> my game keeps crahing
#201 [09:17] <jon> *crashing
#202 [09:17] * codfish [webchat@5ac3784b.bb.sky.com] has quit. (Quit: webchat.esper.net)
#203 [09:18] <CubeTheThird> jon, do you get a crash report?
#204 [09:18] * HelloThere [webchat@108-218-32-203.lightspeed.cicril.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#205 [09:18] * jon [webchat@190.233.17.222] has quit. (Client Quit)
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#207 [09:24] * yuken [~yuken@cpe-71-74-152-82.neo.res.rr.com] has joined #minecrafthelp
#208 [09:27] * nik [webchat@cm-84.208.232.23.getinternet.no] has joined #minecrafthelp
#209 [09:27] <nik> i need help migrating my old java account
#210 [09:27] <CubeTheThird> ??> nik account/migrate
#211 [09:27] <Absol> nik: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#212 [09:27] <nik> i need some more assitance
#213 [09:28] * HelloThere [webchat@108-218-32-203.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#214 [09:28] <CubeTheThird> nik, how so?
#215 [09:28] <HelloThere> Hello cube im back
#216 [09:28] <CubeTheThird> HelloThere, any luck?
#217 [09:28] <nik> becuase i dont know what email i used back then to create the account
#218 [09:28] <CubeTheThird> nik, you'll have to contact Mojang for that then
#219 [09:28] <CubeTheThird> ??> nik mojang/email
#220 [09:28] <Absol> nik: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#221 [09:28] <Absol> nik: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#222 [09:28] <HelloThere> I havent tested it yet but i will do so now
#223 [09:28] <nik> oh okey thank you
#224 [09:31] <HelloThere> are you still on, cube?
#225 [09:31] <CubeTheThird> HelloThere, yup
#226 [09:31] <HelloThere> ok good just checking may need a second
#227 [09:33] <HelloThere> thank you so much! it finally worked after a few days of my inefficient troubleshooting.
#228 [09:33] <CubeTheThird> HelloThere, haha glad to hear! have fun~
#229 [09:33] * HelloThere [webchat@108-218-32-203.lightspeed.cicril.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#230 [09:45] * Anaxagorass [webchat@pc-28-21-160-190.cm.vtr.net] has joined #minecrafthelp
#231 [09:48] * Anaxagorass [webchat@pc-28-21-160-190.cm.vtr.net] has quit. (Client Quit)
#232 [10:14] * Halford [webchat@bcdf0103.skybroadband.com] has joined #minecrafthelp
#233 [10:14] <Dominocraftacek> hello, i can't log into the game and reset password didn't send me anything on email, help me?
#234 [10:14] <Halford> Hey been trying to login to my legacy account for hours, not sure the issue, i have all my info but can only play the demo?
#235 [10:18] * alex98t [webchat@201-210-90-32.genericrev.cantv.net] has joined #minecrafthelp
#236 [10:20] <Halford> I migrated my account and ever since only problems
#237 [10:20] <Halford> says i havent brought the game but i have a trasaction ID
#238 [10:20] * alex98t [webchat@201-210-90-32.genericrev.cantv.net] has quit. (Client Quit)
#239 [10:37] * Dominocraftacek [webchat@nat-008-132.dragon.cz] has quit. (Quit: webchat.esper.net)
#240 [10:41] * Sneakyboy27 [webchat@190.213.97.227] has joined #minecrafthelp
#241 [10:42] <Sneakyboy27> hello
#242 [10:42] <Sneakyboy27> i need help
#243 [10:45] <Sneakyboy27> hello
#244 [10:46] <GunqqerFriithian> if you need help just ask your question or well, we can't help
#245 [10:46] <Halford> i asked mine.......
#246 [10:47] <Halford> the whole migration is a scam, i could play, now i cant
#247 [10:48] <Sneakyboy27> i need help of getting my username when purchasing minecraft
#248 [10:49] * Halford [webchat@bcdf0103.skybroadband.com] has quit. (Quit: webchat.esper.net)
#249 [11:11] * nicolaisheen [webchat@ool-2f148e39.dyn.optonline.net] has joined #minecrafthelp
#250 [11:11] * Sneakyboy27 [webchat@190.213.97.227] has joined #minecrafthelp
#251 [11:11] <Sneakyboy27> hello
#252 [11:11] <nicolaisheen> hello
#253 [11:11] <nicolaisheen> I would like to get a refund for the minecraft java edition
#254 [11:11] <Sneakyboy27> are you a operator
#255 [11:11] <nicolaisheen> no
#256 [11:11] <Sneakyboy27> oh
#257 [11:14] * Lukke003 [webchat@h-8-111.A268.priv.bahnhof.se] has joined #minecrafthelp
#258 [11:14] <Lukke003> hello
#259 [11:14] <Lukke003> Kunde inte spara nedladdning. jopt-simple-4.6.jar, What is this???? i donmt have bytefence
#260 [11:15] <Sneakyboy27> what???
#261 [11:15] <Lukke003> what??
#262 [11:15] <Lukke003> is this support?
#263 [11:16] <nicolaisheen> i think so lol
#264 [11:16] * nicolaisheen [webchat@ool-2f148e39.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#265 [11:16] <Lukke003> hmmm? who is the support?
#266 [11:16] <Sneakyboy27> yes and no operator havent help anyone here as yet
#267 [11:16] <Lukke003> BRUH
#268 [11:16] <Lukke003> suicide
#269 [11:16] * Lukke003 [webchat@h-8-111.A268.priv.bahnhof.se] has quit. (Client Quit)
#270 [11:16] <Sneakyboy27> hello
#271 [11:19] <Sneakyboy27> UGH
#272 [11:22] * nicolaisheen [webchat@ool-2f148e39.dyn.optonline.net] has joined #minecrafthelp
#273 [11:23] * staffuima [webchat@host195-140-dynamic.248-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#274 [11:23] <Sneakyboy27> hello operators
#275 [11:24] <staffuima> hi, i have a problem when loading a minecraft world, it goes to 100% than crash. i've tried to change version and it still crash. if i reinstall the game it work but only for the first time i launch it, then it crash at 100% loading again
#276 [11:28] <Sneakyboy27> staffuima its crashing because of A) old java vision, B) RAM memory can't handle it or C) your computer sucks
#277 [11:29] <Sneakyboy27> its always happen when making a survival world once in a while until it can handle it try updating java
#278 [11:29] <staffuima> i can run other games like gta v with high graphics settings and i have 16 gb ram so i don't think is b or c
#279 [11:30] <Sneakyboy27> well at least you understand
#280 [11:30] * nicolaisheen [webchat@ool-2f148e39.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#281 [11:31] <Andrio> What goes to 100%?
#282 [11:31] <staffuima> the world loading
#283 [11:31] <staffuima> when it create/load the word
#284 [11:32] <staffuima> world*
#285 [11:32] <Andrio> ??> staffuima tools/HJT
#286 [11:32] <Absol> staffuima: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#287 [11:32] <Absol> staffuima: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#288 [11:32] <Sneakyboy27> Absol
#289 [11:32] <Sneakyboy27> i need help
#290 [11:34] <Sneakyboy27> i have problem with my username when purchasing my minecraft account. The username I wanted to use is Sneakyboy27, I use that name for Tlauncher to play on some random crack servers but I don't know if Tlauncher is affecting the name since it don't allow me use it in your website. I also check the website "NameMC" for my username and no one haven'
#291 [11:34] <Sneakyboy27> t own it so I just asking what do I have to do to allow me to register my username to purchase a mojang account? Please notify me on gmail so I can identify my problem.
#292 [11:35] <Sneakyboy27> sorry ignore the last line
#293 [11:35] * Egziz [webchat@ti0008a400-3136.bb.online.no] has joined #minecrafthelp
#294 [11:36] <Sneakyboy27> so what should i do absol
#295 [11:36] <Egziz> Whenever i launch Minecraft, during the "mojang" loading screen the game will crash. I can enter the game but i have to open task manager and force shut "minecraft launcher" its kinda annoying to have to do every time i log in
#296 [11:37] <Egziz> Also, my skin keeps reverting back to the alex model
#297 [11:38] <staffuima> Absol https://paste.ubuntu.com/p/wXq4tqNkR8/
#298 [11:38] <Andrio> Sneakyboy27, can you log in at https://account.mojang.com/me ?
#299 [11:38] <Andrio> ??> Egziz tools/HJT
#300 [11:39] <Absol> Egziz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#301 [11:39] <Absol> Egziz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#302 [11:39] <Sneakyboy27> yes i am in absol
#303 [11:39] <Andrio> !hjt https://paste.ubuntu.com/p/wXq4tqNkR8/
#304 [11:39] <Absol> Andrio: Found: AVG(AV, Fix: av/avg)
#305 [11:39] <Andrio> Sneakyboy27, is the profile name shown there what you expect?
#306 [11:39] <Sneakyboy27> what you mean by that?
#307 [11:40] <Andrio> Sneakyboy27, on your Mojang account page it should show your Minecraft username
#308 [11:40] <Sneakyboy27> no
#309 [11:40] <Egziz> ok will do
#310 [11:40] <Andrio> Sneakyboy27, does it show any username?
#311 [11:40] <Sneakyboy27> no
#312 [11:40] <Andrio> staffuima, I'm not sure whether AVG can cause that problem, but I wouldn't recommend using it anyway
#313 [11:40] <Andrio> Sneakyboy27, are you sure you used the right email address?
#314 [11:40] <Sneakyboy27> i havent purchase it yet
#315 [11:40] <Sneakyboy27> yes i am
#316 [11:40] <Andrio> staffuima, you can also try running an antimalware scan
#317 [11:41] <Andrio> ??> staffuima AV/ADWCleaner
#318 [11:41] <Absol> staffuima: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#319 [11:41] <Absol> staffuima: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#320 [11:41] <Andrio> Sneakyboy27, unfortunately the name Sneakyboy27 is taken.
#321 [11:41] <Sneakyboy27> by who?
#322 [11:41] <staffuima> i've already run malwarebytes but nothing changed
#323 [11:42] <Andrio> Sneakyboy27, by Sneakyboy27 with uuid 028d9aa5-ff34-49e3-98fd-72afdcd77981
#324 [11:42] <Andrio> ok
#325 [11:42] <Andrio> ??> staffuima launcher/crash-log
#326 [11:42] <Absol> staffuima: We need to see your crash log, which is created after a crash.
#327 [11:42] <Absol> staffuima: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#328 [11:42] <Sneakyboy27> i check that website and it said no one havent own it andrio
#329 [11:42] <Andrio> Sneakyboy27, what website?
#330 [11:42] <Sneakyboy27> NameMC
#331 [11:42] <staffuima> https://paste.ubuntu.com/p/NB6BG6nfzz/
#332 [11:43] <Andrio> Sneakyboy27: https://namemc.com/profile/sneakyboy27.1
#333 [11:43] <Andrio> staffuima, try with vanilla Minecraft, just to be sure
#334 [11:43] <Sneakyboy27> yes its alex skin and it ask me if i own it
#335 [11:44] <Egziz> Sneakyboy27 i have the link ready do I just send it here?
#336 [11:44] <staffuima> it does the same i've already tried
#337 [11:44] <Andrio> Sneakyboy27, you can't own it if you haven't bought the game yet
#338 [11:44] <staffuima> i've tried even 1.13 version but it's the same
#339 [11:44] <Andrio> hm
#340 [11:44] <Sneakyboy27> i know i tried a time
#341 [11:44] <staffuima> it only work the first time i reinstall it
#342 [11:44] <Egziz> Absol heres the link https://paste.ubuntu.com/p/NmXyShXKnc/
#343 [11:45] <Sneakyboy27> so that means i cant get it back even if i have a tlauncher account?
#344 [11:45] <Andrio> Egziz, remove PremierOpinion
#345 [11:45] <Andrio> ??> Egziz AV/ADWCleaner
#346 [11:45] <Absol> Egziz: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#347 [11:45] <Absol> Egziz: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#348 [11:45] <Andrio> ??> staffuima AV/AVG
#349 [11:45] <Absol> staffuima: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To do so see the instructions here: https://bit.ly/2KncjCZ
#350 [11:45] <Absol> staffuima: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#351 [11:45] <Sneakyboy27> im in a server with that name and if i change my account i will be a alt there
#352 [11:46] <Andrio> Sneakyboy27, TLauncher isn't associated with Mojang and we don't support offline mode servers here.
#353 [11:46] <Sneakyboy27> so i cant get it then :(
#354 [11:47] <Egziz> ok ill be back in a mute
#355 [11:47] <Egziz> minute
#356 [11:47] <Andrio> Sneakyboy27, unfortunately, you can't, unless they change from it.
#357 [11:47] <Sneakyboy27> what you mean "change from it"
#358 [11:48] * Egziz [webchat@ti0008a400-3136.bb.online.no] has joined #minecrafthelp
#359 [11:48] <Sneakyboy27> welcome back
#360 [11:49] <Andrio> Sneakyboy27, they can change their name, and if they do, the old one will become available after 37 days
#361 [11:49] <Egziz> Ok now I have reset my computer with adwcleaner
#362 [11:49] <Sneakyboy27> so all i can do is pray then :(
#363 [11:50] <Sneakyboy27> well ok thank you for ur help Abdrio
#364 [11:50] <Andrio> no problem.
#365 [11:50] <Andrio> Egziz, does Minecraft work now?
#366 [11:51] <Egziz> Ah, thanks a bunch guys!
#367 [11:51] <Egziz> Everything works fine now
#368 [11:51] <staffuima> it works disabling avg thx
#369 [11:52] <Andrio> Ah, ok
#370 [11:52] * Egziz [webchat@ti0008a400-3136.bb.online.no] has quit. (Client Quit)
#371 [11:53] * Sneakyboy27 [webchat@190.213.97.227] has quit. (Quit: webchat.esper.net)
#372 [11:55] * Cojack23 [webchat@host86-142-108-114.range86-142.btcentralplus.com] has joined #minecrafthelp
#373 [11:56] <Cojack23> I have just tried to run an installed mod called kinda crazy craft installed from twitch, and the mod has failed to have been saved I believe but do not know how to fix it
#374 [11:57] <Cojack23> nvm it eworked
#375 [12:01] * staffuima [webchat@host195-140-dynamic.248-95-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#376 [12:01] * staffuima [webchat@host195-140-dynamic.248-95-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#377 [12:04] * Lord_Ralex [~Ralex@irc2.ae97.net] has left #minecrafthelp
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#379 [12:06] * UC4NMLnnnlxO86bu [webchat@60.243.168.117] has joined #minecrafthelp
#380 [12:07] * UC4NMLnnnlxO86bu [webchat@60.243.168.117] has quit. (Client Quit)
#381 [12:15] * Sneakyboy27 [webchat@190.213.97.227] has joined #minecrafthelp
#382 [12:15] <Sneakyboy27> andrio u still there
#383 [12:16] <Sneakyboy27> i forgot to tell you that what if the person havent play minecraft since and left his username abandon?
#384 [12:17] * ThatGuyHarry05 [webchat@5.151.90.32] has joined #minecrafthelp
#385 [12:17] * Mumis [webchat@dsl-189-170-8-165-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#386 [12:18] <Mumis> Hello?
#387 [12:18] * Mumis [webchat@dsl-189-170-8-165-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#388 [12:20] <ThatGuyHarry05> The Mojang screen comes up and the bar almost reaches the end but stops and then crashes. I have tried everything from restarting the app to wiping every trace of Minecraft from my PC and re-downloading it but nothing works. What do I do here?
#389 [12:20] <Sneakyboy27> will the username automatic reset andrio or it will remind there
#390 [12:21] <Greymagic27> ??> ThatGuyHarry05 av/adwcleaner
#391 [12:21] <Absol> ThatGuyHarry05: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#392 [12:21] <Absol> ThatGuyHarry05: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#393 [12:21] <Greymagic27> Sneakyboy27, What was his username?
#394 [12:21] <ThatGuyHarry05> Fab, give me a few
#395 [12:22] <Sneakyboy27> Sneakyboy27 but andrio know what i am talking about Greymagic27
#396 [12:22] <Sneakyboy27> what about you Absol
#397 [12:23] <Sneakyboy27> if the person havent play minecraft since and left his username abandon?
#398 [12:23] * ThatGuyHarry05 [webchat@5.151.90.32] has quit. (Quit: webchat.esper.net)
#399 [12:23] <Sneakyboy27> will the username automatic reset andrio or it will remind there
#400 [12:23] <Sneakyboy27> absol*
#401 [12:23] * PhaseAligned [webchat@pool-96-231-59-36.washdc.fios.verizon.net] has joined #minecrafthelp
#402 [12:24] <Greymagic27> Sneakyboy27, Absol is a bot and I've taken a look at your chat with andrio. I may be wrong but I think that the player will still have the name, no matter if they've been inactive
#403 [12:25] * MatxxSVK [webchat@nat-88-212-40-42.antik.sk] has joined #minecrafthelp
#404 [12:25] * MatxxSVK [webchat@nat-88-212-40-42.antik.sk] has quit. (Client Quit)
#405 [12:25] * Stratener [webchat@50.30.210.23] has joined #minecrafthelp
#406 [12:25] <Sneakyboy27> :(
#407 [12:26] <Stratener> I purchased the minecraft java edition accidentally within the last 24 hours. How do I refund my purchase?
#408 [12:26] <Greymagic27> ??> Stratener account/refund
#409 [12:26] <Absol> Stratener: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#410 [12:29] * ThatGuyHarry05 [webchat@5.151.90.32] has joined #minecrafthelp
#411 [12:29] <ThatGuyHarry05> Okay
#412 [12:29] <ThatGuyHarry05> My laptop has restarted and the scan worked
#413 [12:32] <PhaseAligned> Does anyone know how to provide parental consent? I've tried doing the 10 cent credit card charge on the website and it just keeps buffering.
#414 [12:34] <CubeTheThird> PhaseAligned, some users have been experiencing payment processing issues over the past couple days. You can try sending Mojang a message for assistance with this
#415 [12:34] <CubeTheThird> ??> PhaseAligned mojang/email
#416 [12:34] <Absol> PhaseAligned: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#417 [12:34] <Absol> PhaseAligned: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#418 [12:34] * GuyTheGamerDude [webchat@133.158-248-210.customer.lyse.net] has joined #minecrafthelp
#419 [12:34] <GuyTheGamerDude> hello
#420 [12:34] <GuyTheGamerDude> i need help
#421 [12:35] <GuyTheGamerDude> anybody there?
#422 [12:35] <CubeTheThird> GuyTheGamerDude, what's the problem?
#423 [12:35] <GuyTheGamerDude> my email got hacked
#424 [12:35] <GuyTheGamerDude> where i had my mc account on
#425 [12:36] <GuyTheGamerDude> and i think he changed my password aswell
#426 [12:36] * Sneakyboy27 [webchat@190.213.97.227] has quit. (Quit: webchat.esper.net)
#427 [12:36] <GuyTheGamerDude> and cant remember my secret question
#428 [12:36] <CubeTheThird> GuyTheGamerDude, you'll have to contact Mojang for assistance in recovering the account
#429 [12:36] <GuyTheGamerDude> because i never thought that i would ever lose my account
#430 [12:36] <CubeTheThird> ??> GuyTheGamerDude mojang/email
#431 [12:36] <Absol> GuyTheGamerDude: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#432 [12:36] <Absol> GuyTheGamerDude: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#433 [12:37] <GuyTheGamerDude> i already did it
#434 [12:37] <GuyTheGamerDude> and my email is guysornkaew@gmail.com and username: GuyTheGamerDude
#435 [12:37] <ThatGuyHarry05> Hi Absol, what should I do now I've run the cleaner?
#436 [12:39] <CubeTheThird> GuyTheGamerDude, then all we can tell you to do is wait for their response
#437 [12:40] <CubeTheThird> ThatGuyHarry05, Absol is a robot. Try playing the game again
#438 [12:40] <GuyTheGamerDude> how long can it take?
#439 [12:40] <ThatGuyHarry05> Ahh okay will do
#440 [12:40] <GuyTheGamerDude> not being pushy
#441 [12:40] <CubeTheThird> GuyTheGamerDude, see this like for updates on that: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#442 [12:41] * ThatGuyHarry05 [webchat@5.151.90.32] has quit. (Quit: webchat.esper.net)
#443 [12:43] * ThatGuyHarry05 [webchat@5.151.90.32] has joined #minecrafthelp
#444 [12:43] <ThatGuyHarry05> CubeTheThird you are a star!!!
#445 [12:43] <CubeTheThird> :3
#446 [12:44] <ThatGuyHarry05> While I have you, this all started when I tried to dowload optifine for 1.14.2
#447 [12:44] <ThatGuyHarry05> Have you got a safe link??
#448 [12:45] <CubeTheThird> ThatGuyHarry05, sorry we don't support mods and 3rd party content
#449 [12:45] <ThatGuyHarry05> No worries mate. Thank you again!!
#450 [12:46] <CubeTheThird> no problem
#451 [12:46] * ThatGuyHarry05 [webchat@5.151.90.32] has quit. (Client Quit)
#452 [12:47] * PhaseAligned [webchat@pool-96-231-59-36.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#453 [12:50] <GuyTheGamerDude> wait do you know how many days or hours it can take cuz im word blind
#454 [12:51] <GuyTheGamerDude> and im not american
#455 [12:54] <CubeTheThird> GuyTheGamerDude, at the moment it says they are replying to messages from April 12th
#456 [12:55] <GuyTheGamerDude> frick
#457 [12:55] <GuyTheGamerDude> wait
#458 [12:55] <GuyTheGamerDude> when will they reply then
#459 [12:55] <GuyTheGamerDude> maybe bout 5 days?
#460 [12:58] <CubeTheThird> GuyTheGamerDude, that would be about 2 months
#461 [12:58] <GuyTheGamerDude> oh damn
#462 [12:58] <GuyTheGamerDude> oh ok
#463 [12:58] <GuyTheGamerDude> well
#464 [12:58] <GuyTheGamerDude> gotta wait 2 months then ;-;
#465 [13:16] * Hello [webchat@cpc84749-aztw28-2-0-cust160.18-1.cable.virginm.net] has joined #minecrafthelp
#466 [13:16] <Hello> Hello
#467 [13:16] <Hello> Oh I didnt realise my name would just be hello
#468 [13:16] * Hello [webchat@cpc84749-aztw28-2-0-cust160.18-1.cable.virginm.net] has quit. (Client Quit)
#469 [13:19] * Kennnnn [webchat@71-219-161-37.chvl.qwest.net] has joined #minecrafthelp
#470 [13:20] <Kennnnn> When i tried to play minecraft it says it cannot download death2.ogg and it shows an error how can i fix this?
#471 [13:21] * raphael [webchat@cpe-184-153-43-57.nyc.res.rr.com] has joined #minecrafthelp
#472 [13:21] * thea [webchat@host81-147-127-236.range81-147.btcentralplus.com] has joined #minecrafthelp
#473 [13:21] * thea [webchat@host81-147-127-236.range81-147.btcentralplus.com] has quit. (Client Quit)
#474 [13:21] <raphael> hey so im trying to log in but i cant remember by password or the answers to my security questions. What should i do?
#475 [13:21] <raphael> *my
#476 [13:22] * Jacob [webchat@c-73-62-52-92.hsd1.fl.comcast.net] has joined #minecrafthelp
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#479 [13:32] * valox [webchat@2.89.204.154] has joined #minecrafthelp
#480 [13:32] <valox> hello
#481 [13:33] <valox> i have a problem and i wish some1 could help
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#483 [13:37] * Ronny_Sryani [webchat@84-26-53-174.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#484 [13:37] <Ronny_Sryani> Hey
#485 [13:37] <Ronny_Sryani> I got a question, how can I change my email without sending a email to the current one?
#486 [13:38] <GreyVulpine> [02:38.14pm] <Ronny_Sryani> I got a question, how
#487 [13:38] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#488 [13:38] <GreyVulpine> Contact Mojang Support using the link above
#489 [13:43] * Teratoid [webchat@73.33.45.52] has joined #minecrafthelp
#490 [13:45] * Lauren1 [webchat@c-66-177-212-128.hsd1.fl.comcast.net] has joined #minecrafthelp
#491 [13:45] <Lauren1> I need help resetting my security questions
#492 [13:46] <Lauren1> It says that they'd send me an email with instructions, but it doesn't appear in my email
#493 [13:47] * Lauren1 [webchat@c-66-177-212-128.hsd1.fl.comcast.net] has quit. (Client Quit)
#494 [13:48] <Teratoid> My minecraft fails to launch everytime, I have experienced this for about a year, and its seems to be the same error but I cannot track down the source, I have tried many remedies, I wiped all signs of my Java and re-installed, I've re-installed my drivers. I do know its exit code 1 but I dont know what that means...
#495 [13:49] * WaveHDMC [webchat@host-90-236-20-112.mobileonline.telia.com] has joined #minecrafthelp
#496 [13:49] <WaveHDMC> Hello
#497 [13:50] <WaveHDMC> YES
#498 [13:51] * WaveHDMC [webchat@host-90-236-20-112.mobileonline.telia.com] has quit. (Client Quit)
#499 [13:52] <mattym> Teratoid, At what point does it crash?
#500 [13:54] * print [webchat@c-76-124-122-22.hsd1.pa.comcast.net] has joined #minecrafthelp
#501 [13:54] <print> hello
#502 [13:55] <print> help
#503 [13:55] <print> need Minecraft help
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#507 [14:03] * andrewx3421m [webchat@201.203.117.212] has joined #minecrafthelp
#508 [14:04] <andrewx3421m> I have not been able to play minecraft for the last 2 weeks because I have an unexpected issue while launching the game
#509 [14:04] <andrewx3421m> what can I do?
#510 [14:11] * swlasich [webchat@207.189.31.148] has joined #minecrafthelp
#511 [14:12] <swlasich> When I try to reset my mojang account password, I get a 403 error, so there is no way to get into my account
#512 [14:13] * SirSocio [webchat@cpe-76-186-196-80.tx.res.rr.com] has joined #minecrafthelp
#513 [14:14] <swlasich> it looks like this is because the whole account.mojang.com site is down
#514 [14:15] <swlasich> is there another way for me to reset my password? its still a mojang account
#515 [14:16] <SirSocio> I bought MC back in 2016,I only played it for a while and didn't open it until now. I tried to open it again,but the launcher would download,but the window was completely blank,not black not white,just transparent. I tried removing it and redownloading it from my Mojang account,but to no avail. pls help
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#519 [14:27] <CubeTheThird> SirSocio, do you mean the launcher window was blank, or the game?
#520 [14:29] * Dylan [webchat@97-91-247-63.dhcp.stls.mo.charter.com] has joined #minecrafthelp
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#523 [14:51] * Luca [webchat@5e0fc4b0.bb.sky.com] has joined #minecrafthelp
#524 [14:53] <Luca> Minecraft won't load up it just stays on the Mojang loading screen and it just doesn't load I don't know what to do
#525 [15:14] * Dunkin_dude [webchat@104-60-134-158.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#526 [15:16] <Dunkin_dude> Hello! i currently have a problem, i remember my mojang login but not my minecraft account password, help please.
#527 [15:17] * theraff998 [webchat@p548335B1.dip0.t-ipconnect.de] has joined #minecrafthelp
#528 [15:17] <CubeTheThird> Dunkin_dude, have you tried resetting the password?
#529 [15:17] <Dunkin_dude> yes but i need the old one to do so.
#530 [15:17] <CubeTheThird> O.o
#531 [15:17] <Dunkin_dude> ?
#532 [15:17] <CubeTheThird> ??> Dunkin_dude account/reset-password
#533 [15:17] <Absol> Dunkin_dude: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#534 [15:17] <Absol> Dunkin_dude: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#535 [15:18] <Dunkin_dude> one second ilkl try it.
#536 [15:18] <Dunkin_dude> is it a reset for my minecraft account?
#537 [15:19] <Dunkin_dude> or my mojang?
#538 [15:19] <CubeTheThird> Dunkin_dude, for your mojang account, which would have your minecraft account on it
#539 [15:20] <CubeTheThird> Dunkin_dude, unless you have a really old minecraft account
#540 [15:20] <Dunkin_dude> i need to reset my minecraft account password.
#541 [15:20] <Dunkin_dude> no i got it in 2018
#542 [15:21] <CubeTheThird> Dunkin_dude, right, so follow the link Absol gave you
#543 [15:22] <Dunkin_dude> im not getting an email immediatly
#544 [15:24] <CubeTheThird> Dunkin_dude, if you don't receive an email in the next ~20 minutes, you'll have to contact Mojang about it. Make sure you're using the right email, and to check your junk folder
#545 [15:24] <Dunkin_dude> wait its in my junk folder
#546 [15:24] <CubeTheThird> ??> Dunkin_dude mojang/email
#547 [15:24] <Absol> Dunkin_dude: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#548 [15:24] <Absol> Dunkin_dude: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#549 [15:26] <Dunkin_dude> it says i cant use a password ive used before.
#550 [15:26] <CubeTheThird> Dunkin_dude, then use a new one?
#551 [15:27] * raphael [webchat@cpe-184-153-43-57.nyc.res.rr.com] has quit. (Quit: webchat.esper.net)
#552 [15:29] <Dunkin_dude> it reset my freaking mojang account password
#553 [15:29] <Dunkin_dude> i need to reset my minecraft account password
#554 [15:31] <CubeTheThird> Dunkin_dude, your minecraft account is ON your mojang account. It's the same account
#555 [15:32] <Dunkin_dude> how come on my minecraft profile page in the password cetion it has a different amount of characters then the one i just resetted to?
#556 [15:33] <Dunkin_dude> ...
#557 [15:35] <Dunkin_dude> how is that?
#558 [15:36] <CubeTheThird> Dunkin_dude, it won't show you the actual number of characters. That's a security flaw
#559 [15:38] <Dunkin_dude> okay thanks it works now, A++ thanks
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#561 [15:39] * szymonline [webchat@178-37-146-189.adsl.inetia.pl] has joined #minecrafthelp
#562 [15:39] <szymonline> hi
#563 [15:47] * fuerzefueralle [webchat@ip-95-222-237-160.hsi15.unitymediagroup.de] has joined #minecrafthelp
#564 [15:48] <fuerzefueralle> sorry for my bad english. i have a problem with my realms server, is there a way to get help over this chat?
#565 [15:54] * NOminecraftwithboys [webchat@2.31.34.220] has joined #minecrafthelp
#566 [15:59] <NOminecraftwithboys> i got a problem with minecraft, when i start up the game it goes to load screen gets to the end then crashes and doesnt tell me why.
#567 [15:59] <NOminecraftwithboys> i redownload it and check all my drivers still not working
#568 [16:00] * courtneytm [webchat@ip70-170-81-89.lv.lv.cox.net] has joined #minecrafthelp
#569 [16:02] <courtneytm> I can't connect to servers. I get the message io.netty.channel.abstractchannel$annotatedconnectexception and I've tried everything
#570 [16:04] * Lugia [webchat@047-232-247-134.res.spectrum.com] has joined #minecrafthelp
#571 [16:07] <Lugia> Hi, I keep getting kicked from 1.14 minecraft servers for reason: "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host". I have no idea how to fix it. I dont know if this will help but its about 2 pm. I have tried closing and re-opening minecraft, turning my pc off then on again, and neither of tho
#572 [16:07] <Lugia> se worked. it was working earlier.
#573 [16:13] <Lugia> i cant even join the server due to this
#574 [16:15] <Lugia> Nevermind, i managed to get in
#575 [16:15] <Lugia> sry
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#577 [16:24] * Frosm [webchat@174.161.189.109.customer.cdi.no] has joined #minecrafthelp
#578 [16:25] <Frosm> What do i do if i cant remember the email or password of my 6 year old minecraft account?
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#582 [16:35] * NOminecraftwithboys [webchat@2.31.34.220] has joined #minecrafthelp
#583 [16:38] <NOminecraftwithboys> minecrafts crashes in the loading screen and doesnt tell me why i did everything thing i could find online
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#585 [16:40] <NOminecraftwithboys> this is the only thing i found in the launcher log that looks wrong
#586 [16:40] <NOminecraftwithboys> [0609/223132:ERROR:LocalVersionProvider.cpp(140)] Version doesn't have a json file.
#587 [16:51] * tastehwafflez [webchat@64.57.250.165] has joined #minecrafthelp
#588 [16:54] <tastehwafflez> I bought Minecraft back in 2012 and my fiance wants to play it with me. I received an email in August of 2018 stating that my account was transferred to a Mojang account. I'm assuming this is an automated process because I haven't played in roughly 5 years. When I went to the Mojang login page, my credentials didn't work and I was able to create a
#589 [16:54] <tastehwafflez> new account with the email that received the "account migration" email. I tried with my other email address and I was able to create a new Mojang account with that email as well, but both of the accounts tell me that I need to buy the game
#590 [16:54] * Moodynoodle_ [webchat@82-71-9-42.dsl.in-addr.zen.co.uk] has joined #minecrafthelp
#591 [16:54] * Moodynoodle_ [webchat@82-71-9-42.dsl.in-addr.zen.co.uk] has quit. (Client Quit)
#592 [16:55] <tastehwafflez> I have the email from 2012 that has the payment confirmation info as well so I've definitely paid for the game already
#593 [16:57] * courtneytm [webchat@ip70-170-81-89.lv.lv.cox.net] has joined #minecrafthelp
#594 [16:58] <courtneytm> I can't connect to servers. I get the message io.netty.channel.abstractchannel$annotatedconnectexception and I've tried everything
#595 [16:58] * dev1n1 [webchat@cpc102096-ely09-2-0-cust9.5-1.cable.virginm.net] has joined #minecrafthelp
#596 [16:59] <dev1n1> after launching minecraft it freezes with a small portion of the loading bar still to go and won't go past that
#597 [17:00] * dev1n1 [webchat@cpc102096-ely09-2-0-cust9.5-1.cable.virginm.net] has quit. (Client Quit)
#598 [17:03] * Seth [webchat@ip98-161-212-118.ph.ph.cox.net] has joined #minecrafthelp
#599 [17:04] <Seth> Log in screen says my email or password is invalid but when I try to change my password nothing happens
#600 [17:05] * Justus [webchat@p5DF4D07B.dip0.t-ipconnect.de] has joined #minecrafthelp
#601 [17:05] <Justus> Hello
#602 [17:05] <Seth> hello
#603 [17:05] <Justus> I forgot my Minecraft username , but I have access to my email and was able to reset the Password as well
#604 [17:06] <Justus> I bought Minecraft long time ago , and I want to migrate now , but without the username its not possible
#605 [17:06] <Seth> I know everything but it won't let me log in
#606 [17:06] <Seth> and i got an email in January saying that it was migrated
#607 [17:06] <Seth> i bought this game in 2012 lol
#608 [17:07] <Justus> me too I think
#609 [17:07] <Justus> but I don't know the username what to do now
#610 [17:09] <Seth> in the migration page there's a spot where you can say you forgot your user name
#611 [17:11] * Seth [webchat@ip98-161-212-118.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
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#613 [17:14] * Bunk [~0@x4d03490d.dyn.telefonica.de] has joined #minecrafthelp
#614 [17:14] <Bunk> Hi
#615 [17:14] * YoHagames [webchat@edgerouter-143-202-244-48.cybernet.net.br] has joined #minecrafthelp
#616 [17:14] <Justus> @seth but when you click on it it says you need to ask support
#617 [17:14] <Justus> ^^
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#620 [17:16] <Bunk> I ran into a problem. I died and i am under water somehow and it is dark. I dont know how to swim and where to swim.
#621 [17:16] <Bunk> Can i solve this ?
#622 [17:17] <Bunk> I like the map. Is it on a little island and i would like to continue
#623 [17:26] * Mortal [webchat@47-37-74-206.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#624 [17:27] <Mortal> om my account it says i bought the game but it will not allow me to go download the game. saying that there is an error in the transaction
#625 [17:28] * Respo [webchat@75-60-206-74.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#626 [17:28] <Respo> there is an issue with the payment form on minecraft purchase screen
#627 [17:29] <Respo> I"m unable to make a purchase
#628 [17:30] <Mortal> when i went to check my card account it says i have paid for it, but it wont allow me to go download the game
#629 [17:30] * ivocasiel [webchat@cpe-200-115-213-5.telecentro-reversos.com.ar] has joined #minecrafthelp
#630 [17:31] <ivocasiel> hola
#631 [17:31] * spleenis [webchat@50-248-199-197-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#632 [17:32] <ivocasiel> i have a problem and it is that minecraft 1.14/1.14.1/1.14.2 wont load, it gets to the part that says mojang and never ends loading and it ends up crashing
#633 [17:32] <ivocasiel> ???
#634 [17:33] <spleenis> i see the sticky about the support backlog. any feedback on how far out there are? my account got hijacked and support hasnt answered. been a week
#635 [17:33] <spleenis> so i havent been able to play
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#637 [17:36] * FatPanda [webchat@cpe-65-190-251-115.triad.res.rr.com] has joined #minecrafthelp
#638 [17:37] <FatPanda> I need help
#639 [17:37] <FatPanda> i cant log into my Minecraft account that i had like 6 years ago
#640 [17:38] * Carlos [webchat@c-73-226-241-28.hsd1.nj.comcast.net] has joined #minecrafthelp
#641 [17:38] <FatPanda> i cant log into my Minecraft account that i had like 6 years ago
#642 [17:42] <Carlos> When we try to buy the parental permission, it will keep loading forever
#643 [17:47] <Bunk> Anyone ?
#644 [17:48] * Rand80mk1d_ [webchat@CPEa456ccb5ce8f-CMa456ccb5ce8d.cpe.net.cable.rogers.com] has joined #minecrafthelp
#645 [17:49] <Rand80mk1d_> I have redeem a prepaid MasterCard vanilla and for a couple hours it has just said placing order
#646 [17:49] * Ravastar [webchat@c-73-170-211-34.hsd1.ca.comcast.net] has joined #minecrafthelp
#647 [17:50] <Ravastar> I'm getting lag spikes from 90 fps down to 7-8 fps every few seconds. The game will run great for about 6-7 seconds at 80-90 frames and then it will randomly drop down to 7/8 for about half a second.
#648 [17:50] <Rand80mk1d_> I am redeemed a MasterCard vanilla on Minecraft and I redeem the card and it has been saying placing an order for a couple hours what should I do
#649 [17:51] <Carlos> We have tried to buy parental permission for 10 cents, and it has been saying placing order for a few hours. We tried multiple times and same problem occurred. What do we do?
#650 [17:52] * Rand80mk1d_ [webchat@CPEa456ccb5ce8f-CMa456ccb5ce8d.cpe.net.cable.rogers.com] has quit. (Client Quit)
#651 [17:58] * arnold [webchat@24-205-12-62.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#652 [17:58] <arnold> yo
#653 [17:59] <arnold> i try to log in to minecraft
#654 [17:59] <arnold> Unable to save download. es_ve.json
#655 [17:59] <arnold> but this pops up
#656 [17:59] * Carlos [webchat@c-73-226-241-28.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#657 [18:01] * Luis [webchat@68-205-79-34.res.bhn.net] has joined #minecrafthelp
#658 [18:03] <Luis> hello, so im having problems with my minecraft saying that its unable to download and i don't know what to do. I dont have the ByteFence anti virus either
#659 [18:04] * Respo [webchat@75-60-206-74.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#660 [18:04] <arnold> Unable to save download. es_ve.json
#661 [18:04] <arnold> is that what it says
#662 [18:04] <arnold> tahts what it says with me
#663 [18:04] * arnold [webchat@24-205-12-62.dhcp.mtpk.ca.charter.com] has quit. (Quit: webchat.esper.net)
#664 [18:06] <Luis> It says unable to download. place4.ogg
#665 [18:10] * zac [webchat@host-124-75.mtbzsdv.bozeman.mt.us.clients.pavlovmedia.net] has joined #minecrafthelp
#666 [18:10] <zac> I migrated my account a few months ago and now it isn't connected to my account anymore
#667 [18:11] * Luis [webchat@68-205-79-34.res.bhn.net] has quit. (Quit: webchat.esper.net)
#668 [18:12] * zac [webchat@host-124-75.mtbzsdv.bozeman.mt.us.clients.pavlovmedia.net] has quit. (Client Quit)
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#671 [18:45] <Snowy> when i try to start the game i get this message https://paste.gg/p/anonymous/31d44eb4992c4031bc6d3fa72746c410
#672 [18:45] * DemonWav [~DemonWav@2607:5300:201:3100::1b01] has joined #minecrafthelp
#673 [18:48] * Kay [webchat@ool-43577291.dyn.optonline.net] has joined #minecrafthelp
#674 [18:48] <Kay> I own minecraft java but im unable to play the windows 10 version
#675 [18:48] <Kay> even though i redeem it a while back
#676 [18:49] <Snowy> i solved the issue on my own thank you anyway
#677 [18:54] * nathan [webchat@206.251.92.108] has joined #minecrafthelp
#678 [18:54] <nathan> Um so I am trying to update my minecraft to 1.14 and its not downloading correctly is there anything that can fix that?
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#680 [18:56] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#681 [18:56] <PRO-X> I can not understand how to install minecraft forge and later optifine
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#684 [19:09] * HI [webchat@pool-74-96-183-181.washdc.fios.verizon.net] has joined #minecrafthelp
#685 [19:09] <HI> hi
#686 [19:09] * HI [webchat@pool-74-96-183-181.washdc.fios.verizon.net] has quit. (Client Quit)
#687 [19:17] * GameDNA [webchat@cpe-68-206-96-32.satx.res.rr.com] has joined #minecrafthelp
#688 [19:19] <GameDNA> Hello, I am trying to purchase an account for my daughter and it the verify-concent + purchase page hangs after i enter my information. I have tried on a bunch of browsers w/o success. It seems like that page has a javascript error that makes it hang on the placing order spinner.
#689 [19:20] <GameDNA> She was really excited to start playing minecraft with me today, and this is definitely putting a kink in the plans.
#690 [19:21] <GameDNA> Thank you in advance for any assistance.
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#692 [19:25] <Bunk> Is it possible to recover when dead unter water somehow ?
#693 [19:36] * PRO-X [webchat@158.mtsnet.ru] has quit. (Quit: webchat.esper.net)
#694 [19:38] * FL4P [webchat@c-73-157-120-147.hsd1.wa.comcast.net] has joined #minecrafthelp
#695 [19:40] <FL4P> Hi. Recently, I've been attempting to migrate my Minecraft account to a mojang account, however there is a problem. The problem starts with the fact that me, my brother and my dad all had our own Minecraft accounts on the same email address (my dads email.) My dad has been able to migrate fine, but whenever I try to migrate, using the correct usern
#696 [19:40] <FL4P> ame and password, as well as the correct email, I get an error message every time. I've tried every email i've ever used, every email my dad has ever used, and nothing has worked.
#697 [19:45] * Bunk1 [~0@x5f704617.dyn.telefonica.de] has joined #minecrafthelp
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#700 [19:49] * Jake [webchat@ip68-96-202-194.lv.lv.cox.net] has joined #minecrafthelp
#701 [19:49] <Jake> hello I am having trouble
#702 [19:49] * Jake is now known as Guest89707
#703 [19:49] <Guest89707> Jake
#704 [19:50] <Guest89707> what the heck
#705 [19:50] <Guest89707> ok
#706 [19:50] <Guest89707> I have been loging into any minecraft server and all i see is steve and alex skins but sometimes i see a skin that is normal
#707 [19:51] <Guest89707> #minecrafthelp I have been loging into any minecraft server and all i see is steve and alex skins but sometimes i see a skin that is normal
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#712 [19:58] <Jay33> Am I able to cross-platform play from my MacBook with an Xbox with the latest update
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#714 [20:13] * brandon [webchat@71-8-31-135.dhcp.opls.la.charter.com] has joined #minecrafthelp
#715 [20:15] <brandon> is there a way to recover a corrupt world in the newest version of Minecraft on the xbox one
#716 [20:18] * tucker [webchat@c-76-25-81-40.hsd1.co.comcast.net] has joined #minecrafthelp
#717 [20:18] <tucker> can mac and xbox play on the same realm together
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#720 [20:19] <max2> Cannot download
#721 [20:20] <cleck> Someone hacked my account and migrated it to their own email, is it really going to take months to get it set to the original email like it says they can easily do on the faq?
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#723 [20:22] <cleck> I know the sticky seems to answer my question for me but it doesn't specifically say about hacked migrated accounts and it says on the support faq that they can easily do it.
#724 [20:22] * Troy [webchat@ool-44c525f2.dyn.optonline.net] has joined #minecrafthelp
#725 [20:22] <Troy> Hello
#726 [20:23] * issueneedhelp [webchat@c-73-137-200-163.hsd1.ga.comcast.net] has joined #minecrafthelp
#727 [20:23] <Troy> I dont know if i am connected to a person, but here is my issue for when I am: I haven't played on my account in years and it just sparked my interest again. Turns out, my account had been taken over probably from MCleaks.
#728 [20:24] <Troy> How can I go about recovering my account? They changed my username to "Majika"
#729 [20:24] <cleck> Ugh this is happening to everyone isn't it
#730 [20:24] <Troy> I guess so, I bought the game back in 2011 so I assume my issue was that I didn't migrate to a Mojang account as I was inactive
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#732 [20:25] <issueneedhelp> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#733 [20:26] * Jay33 [webchat@244.one-dhcp.onecomm.bm] has joined #minecrafthelp
#734 [20:26] <issueneedhelp> minecraft 1.14.2
#735 [20:26] <Troy> Hi
#736 [20:26] <issueneedhelp> hi
#737 [20:26] <Troy> Can you direct me to somewhere that will help resolve my issue?
#738 [20:27] <issueneedhelp> I myself have issue
#739 [20:27] <issueneedhelp> sorry
#740 [20:27] <Jay33> is there a way for me to cross play with Xbox
#741 [20:27] <Troy> Ah I C
#742 [20:27] <Jay33> i play minecraft using a MacBook
#743 [20:27] * gfgl [webchat@x5f704617.dyn.telefonica.de] has joined #minecrafthelp
#744 [20:28] <gfgl> Hello !
#745 [20:28] <Troy> Is anyone in this chat here to help or is everyone currently in search of help?
#746 [20:29] <gfgl> I played on a little island and died. I respawn in the water at night. Don t know how and where to swim. Can i bring the game back ?
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#750 [20:40] <mee> i cant purchase the minecraft pc addition all it says is it processing for 45 min
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#754 [20:46] <Elliott> hey, I have been trying to join multiplayer servers and realms since yesterday night; however, when I try to join it says that the authentication servers are down for maintenance.
#755 [20:46] <Randomuser32_> The email for resetting my security questions isn't going through.
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#758 [20:49] * Egg is now known as Guest75982
#759 [20:49] <Guest75982> Can I ask something about minecraft story mode downloading issues here
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#764 [20:54] * Jam [webchat@ip68-225-204-133.ph.ph.cox.net] has joined #minecrafthelp
#765 [20:55] <Jam> I cant migrate my old MC account to a Mojang account because I cant remember the password.
#766 [20:55] <Jam> I mean the email used for it
#767 [20:55] <Jam> not the password
#768 [20:55] * Raz [webchat@99-190-184-118.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#769 [20:55] <Raz> I need help with my account
#770 [20:56] <Raz> I've migrated it before but it says I haven't bought minecraft yet, even though I bought it on the previous email.
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#775 [21:03] <Jason> Is the my.minecraft.net store down? I have been attempting to complete the purchase of the full version of the game but can not get past the Placing Order... spinning wheel.
#776 [21:03] <mee> can minegraft pc be played on a dell laptopwindows 7
#777 [21:05] * Jason [webchat@c-67-184-92-53.hsd1.il.comcast.net] has quit. (Client Quit)
#778 [21:07] <mee> i agree with jason
#779 [21:08] <Elliott> I was having that issue earlier as well, I just went on amazon and purchased the prepaid code and it worked
#780 [21:09] <Elliott> I just cannot play anything but single player
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#782 [21:09] <mee> really
#783 [21:09] <mee> so you buy it in amazon
#784 [21:10] <Elliott> that is a way to do it, but that will work if the store is not working for you
#785 [21:10] <Elliott> just search Minecraft prepaid card
#786 [21:10] * Octavian01 [webchat@c-73-9-230-248.hsd1.il.comcast.net] has joined #minecrafthelp
#787 [21:11] <Octavian01> I am currently having trouble running the jar file for a server.
#788 [21:12] <Octavian01> Whenever I try to, it flashes a command prompt on the screen for an instant and disappears. I have the latest version of java installed.
#789 [21:12] <Octavian01> Any idea what's causing this?
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#792 [21:13] <Octavian01> I would really like to be able to run jar files on my computer.
#793 [21:14] <Octavian01> Windows 10, if that helps.
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#797 [21:21] * Nick [webchat@ip70-178-216-31.ks.ks.cox.net] has joined #minecrafthelp
#798 [21:22] <Nick> hi
#799 [21:22] <Nick> i dont know my email for minecraft
#800 [21:22] <Nick> and i cant download it
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#805 [21:30] <Bunk> Is it possible to recover when dead unter water somehow ? I respawn in dark water ...
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#809 [21:37] <Cadmium> So I'm guessing from the pinned message no-one here will be able to help with not receiving password reset emails?
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#813 [21:45] <squipplepuff> hi i just had to re install minecraft but it wont let me download the game
#814 [21:46] <Etows1> Hi so i havent played minecraft in a long time. But now when i try log back onto my account to download minecraft onto my new laptop it wont allow me to login
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#818 [21:50] <Baka> I have Minecraft Java Edition, but my friends have the version from the Microsoft store. Is there any way I can play with them or do I have to drop another 30$ on Microsoft Minecraft?
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#820 [21:57] * NOAM1609 [webchat@85.65.228.108.dynamic.barak-online.net] has joined #minecrafthelp
#821 [21:58] <NOAM1609> i cant download and play the latest minecraft version for some reason
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#824 [22:06] <ImJusttryintoplaythegameiloved> Hi
#825 [22:07] <ImJusttryintoplaythegameiloved> Im not getting emails from microsoft
#826 [22:07] <ImJusttryintoplaythegameiloved> and i cant get in my account because i dont know my password
#827 [22:07] <ImJusttryintoplaythegameiloved> even though i use the same 4 for everything
#828 [22:13] * Mac [webchat@50-248-90-105-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#829 [22:13] <Mac> I just bought and downloaded Minecraft, I cannot access multiplayer or realms and get an authentication error message
#830 [22:15] <cleck> The games broken and the helpers have jumped ship
#831 [22:21] <Mac> its been like this for over 24 hours
#832 [22:21] <ImJusttryintoplaythegameiloved> Mac im not an expert
#833 [22:21] <ImJusttryintoplaythegameiloved> but try and
#834 [22:22] <ImJusttryintoplaythegameiloved> make sure your connection is stable
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#839 [22:39] <mateo22> hi! anyone know if its possible to convert xbox 360 worlds to PC?
#840 [22:39] <Blocksurfer> Hi
#841 [22:40] <Blocksurfer> Can anyone help me
#842 [22:40] <mateo22> ive been trying for a while. trying to convert my 360 world to PC bc ive spent 2 years on it. if possible, id like to move it to realms
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#846 [23:03] * larry2 [webchat@wsip-68-14-243-227.ph.ph.cox.net] has joined #minecrafthelp
#847 [23:04] <larry2> i need help
#848 [23:05] <ImJusttryintoplaythegameiloved> with what
#849 [23:06] <ImJusttryintoplaythegameiloved> im not a mod but i might be able to help
#850 [23:06] <larry2> okay so i had minecraft for java back in 2013 and now i dont have it anymore. idk why
#851 [23:06] <ImJusttryintoplaythegameiloved> do you have access to your account
#852 [23:06] <larry2> yes
#853 [23:06] <ImJusttryintoplaythegameiloved> ok
#854 [23:07] <ImJusttryintoplaythegameiloved> try downloading it
#855 [23:07] <ImJusttryintoplaythegameiloved> again
#856 [23:07] <larry2> I TRY BUT IT SAYS I HAVE TO BUY IT
#857 [23:07] <larry2> whoops caps
#858 [23:07] <ImJusttryintoplaythegameiloved> ok
#859 [23:07] <ImJusttryintoplaythegameiloved> i think there is a place where you can view your purchases
#860 [23:07] <larry2> is there?
#861 [23:07] <larry2> i bought a gift card for it back then
#862 [23:08] <larry2> and i know my username to the account
#863 [23:08] <ImJusttryintoplaythegameiloved> yeah youll be able to track that
#864 [23:08] <larry2> alright how>
#865 [23:09] <ImJusttryintoplaythegameiloved> you might have to look it up
#866 [23:10] <larry2> what should i look up?
#867 [23:11] <ImJusttryintoplaythegameiloved> maybe\
#868 [23:11] <ImJusttryintoplaythegameiloved> how to check your purchase history for my microsoft account
#869 [23:17] <larry2> If you need to recover a gift code that you no longer have access to, ask the person who gave you the code to log into account.mojang.com to retrieve the code for you. Note that only codes purchased using Mojang accounts can be viewed this way. Gift codes purchased on older Minecraft accounts (pre 2012) can unfortunately not be viewed from the acco
#870 [23:17] <larry2> unt overview.
#871 [23:21] <larry2> so i dont think i can'
#872 [23:27] * Sky_Wolff [webchat@pei-190-128-lxi-lxxii.une.net.co] has joined #minecrafthelp
#873 [23:28] <Sky_Wolff> Hello Im having trouble playing minecraft, everytime I create a new world it says Java platform se binary stopped working
#874 [23:29] <Sky_Wolff> I already tried uninstalling everything
#875 [23:29] <Sky_Wolff> But nothing seems wo work
#876 [23:29] <Sky_Wolff> to
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